Democracy Spraffa

Report - Support Service for People with a Head Injury and their Families Carers

Renfrewshire Council · 13 February 2025
Back to Finance, Resources and Customer Services Policy Board — 13 February 2025 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

___________________________________________________________________
To:  Finance, Resources and Customer Services Policy Board
On:  13 February 2025
___________________________________________________________________
Report by: The Chief Executive and the Director of Finance and Resources
___________________________________________________________________
Heading: Contract Authorisation Report for Support Service for People with a
Head Injury and their Families/Carers (RC-CPU-24-206)
___________________________________________________________________
1. Summary
1.1 The purpose of this report is to seek the approval of the Finance,
Resources and Customer Services Policy Board to award a Contract
for a Support Service for People with a Head Injury and their
Families/Carers (RC-CPU-24-206) to Quarriers. 
1.2 The recommendation to award the Contract follows a procurement
exercise which was conducted as an Open Procedure for a Regulated
below the GPA threshold for a Social and Other Specific Services
contract, in accordance with the Procurement Reform (Scotland) Act
2014, related Procurement (Scotland) Regulations 2016 and the
Council’s Standing Orders relating to Contracts. 
1.3 A Contract Strategy for this Contract was approved by the Head of
Policy and Partnerships on the 21 November 2024 and the Strategic
Category Manager on the 18 November 2024.
___________________________________________________________________ 
2. Recommendations
It is recommended that the Finance, Resources and Customer Services
Policy Board:

Page 2

2.1 Authorises the Head of Corporate Governance to award a Contract for
a Support Service for People with a Head Injury and their
Families/Carers, reference RC-CPU-24-206 to Quarriers.
2.2 Authorises up to a maximum approved contract value of £300,000
excluding VAT for the full contract period. 
2.3 Authorises the award of the Contract for a period of 3 years with no
option to extend. The anticipated Commencement Date of the Contract
is 1 April 2025; the actual Commencement Date will be confirmed in the
Council’s Letter of Acceptance.
_________________________________________________________
3. Background
3.1 In June 2024, Renfrewshire Council committed £300,000 to
commission a support service for people with a head injury and their
families and carers for a three-year period. This new Contract will
support a wide spectrum of needs from non-medical rehabilitation
support to ongoing day to day living and signpost those contacting or
using the service under the Contract to access an extensive range of
wider support services that already exist across Renfrewshire,
improving personal and family outcomes in the longer term.
3.2 The procurement process for the Contract was conducted using the
Open Procedure for a below GPA threshold for Social and Other
Specific Services, in accordance with the Procurement Reform
(Scotland) Act 2014, related Procurement (Scotland) Regulations 2016
and the Council’s Standing Orders Relating to Contracts.
3.3 A Contract Notice was published on the Public Contracts Scotland
website on 22 November 2024. The Invitation to Tender was also
published and available on this date from Public Contracts Scotland –
Tender. The tender submission deadline was 12 noon on 23 December
2024.
3.4 During the tender period, 13 organisations viewed the tender
opportunity; 1 organisation submitted a response and 12 organisations
did not respond by the Tender Deadline. Feedback was sought from
those who did not submit, responses received included that they could
not meet the scope of requirements, lack of resource, or it was not a
service they provided.

Page 3

3.5 As required by Standing Order Relating to Contracts 11.5, the Tender
submission received was evaluated against a pre-determined set of
criteria in the form of the Single Procurement Document (SPD),
evaluated by representatives from the Corporate Procurement Unit
(CPU), Health and Safety, Risk, and ICT Cyber teams.
3.6 The Tenderer confirmed compliance with the minimum selection criteria
set within the SPD. The Tender Submission was then evaluated by
CPU and representatives from the Chief Executive’s Service and
Children’s Services against the published award criteria of 70% Quality
and 30% Price.
3.7 The scores relative to the Award Criteria for the Tender Submission are
noted below;
Tenderer Quality (70%) Price (30%) Total Score
Quarriers  54.5% 30.0% 84.5% 
3.8 The Tender Submission received by Quarriers met the criteria set out in
the procurement documents and was within the Council’s set budget
and was therefore deemed to be value for money. 
3.9 Community Benefits were requested as part of the procurement
process and Quarriers confirmed that the following Community Benefits
would be delivered as part of the Contract:
Community Benefit Description No of People/
Activities
S/NVQ (or equivalent) 2
___________________________________________________________________
Implications of the Report
1. Financial - The cost for this Contract will be up to a maximum value of
£300,000 excluding VAT for the 3-year Contract period and will initially
be funded from the Fairer Renfrewshire Fund. 
2. HR & Organisational Development - None directly arising from this
report.

Page 4

3. Community/Council Planning – 
• Our Renfrewshire is fair – assisting residents to access
services, reducing inequalities and empowering people to live
fulfilled lives. 
Place:
- working together to enhance wellbeing across communities.
Developing local plans that reflect the voices of our communities,
alongside strengthening our local partnerships, working together
to deliver local priorities.
Living Our Values:
- delivering best value for our residents. 
4. Legal - This procurement was carried out in accordance with the
procedures for an Open Procedure for a Regulated below the GPA
threshold for a Social and Other Specific Services contract, in
accordance with the Procurement Reform (Scotland) Act 2014, related
Procurement (Scotland) Regulations 2016 and the Council’s Standing
Orders relating to Contracts. 
5. Property/Assets - None directly arising from this report. 
6. Information Technology - The recommended Tenderer was evaluated
by the Council’s Security & Compliance team and met the Council’s
requirements.
7. Equality & Human Rights - An equality impact assessment (EQIA)
has been developed to inform the commissioning of the new
service.  The EQIA will be published and made available for all
stakeholders, however in considering this paper, elected members are
asked to note the following summary position. This EQIA relates to the
commissioning of a new support service for people affected by a head
injury, and their family/carers.  In commissioning this service, the
Council is seeking to provide support to potential service users, in
response to the unmet needs they have identified and communicated
following the closure of a previously available support service.  A core
aim of the service provided will be to provide targeted support and to
develop wider supports for people with a head injury and their family
carers and as such the identified equalities impacts of commissioning a
new service are considered to be positive.  The EQIA has identified the
potential inequalities which could be faced by someone with a head
injury and their family/carer, particularly in relation to disability and

Page 5

income, and the EQIA has supported the consideration of these
barriers in the design and development of the new service. Throughout
the process of commissioning the service, officers have identified
barriers in accessing local information in relation to people with a head
injury and their family/carers in Renfrewshire. Collecting data about
service user demographics has been identified as a key action as part
of the EQIA process and we will ensure that equalities monitoring will
be part of the wider contract monitoring process for the new service.
The provider will be expected to collect equalities data and use it to
understand any gaps in provision or specific barriers and take steps to
address these. 
8. Health & Safety - The recommended Tenderer was evaluated by the
Council’s Corporate Health and Safety team and meet the Council’s
requirements. 
9. Procurement – The procurement procedures outlined within this report
shall ensure that the Council meets its statutory requirements in
respect of procurement procedures, efficiency, and modern
Government.
10. Risk - The recommended Tenderer was evaluated by the Council’s
Risk team and meet the Council’s requirements.
11. Privacy Impact - As part of the procurement exercise, a data privacy
impact assessment was conducted by the Chief Executive’s Service
and the Council’s Information Governance team. Quarriers will also be
a Data Controller and will be required to comply with the Conditions of
Contract including Data Protection Conditions.
12. Climate Risk – The level of impact associated with the contract
services was assessed using the Scottish Government Sustainability
Test and is considered to be low impact.
13. Children’s Rights – As a Council we will continue to work to promote
equality and raise awareness of the United Nations Convention on the
Rights of the Child (UNCRC) to make sure children and young people’s
rights are promoted and reflected in all that we do. The UNCRC has
been considered by the Chief Executive’s Service to ensure children’s
rights will be protected during the delivery of this Contract.
14. Cosla Policy Position – None directly arising from this report.
_______________________________________________________
List of Background Papers - none
___________________________________________________________________

Page 6

Author:           Alexandra Donaldson, Strategic Category Manager, Corporate
Procurement Unit, alexandra.donaldson@renfrewshire.gov.uk