Item 5 - Provision of a Technology Enabled Care Alarm Receiving Service
Renfrewshire Council · 12 September 2024
Back to Finance, Resources and Customer Services Policy Board — 12 September 2024 and its agenda
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___________________________________________________________________ To: Finance, Resources and Customer Services Policy Board On: 12 September 2024 ___________________________________________________________________ Report by: The Director of Finance and Resources, Renfrewshire Council and the Chief Officer, Renfrewshire Health and Social Care Partnership ___________________________________________________________________ Heading: Provision of a Technology Enabled Care Alarm Receiving Service (RC- CPU-24-079) ___________________________________________________________________ 1. Summary 1.1 The purpose of this report is to seek the approval of the Finance, Resources and Customer Services Policy Board to award a contract for the Provision of a Technology Enabled Care Alarm Receiving Service (RC-CPU-24-079) to Bield Housing and Care. 1.2 The recommendation to award the contract follows a procurement exercise which was conducted as an Open Procedure for an above GPA threshold contract in accordance with the Public Contracts (Scotland) Regulations 2015, as amended. 1.3 A Contract Strategy for this Contract was approved by: 1.3.1 The Chief Finance Officer, RHSCP on 17 January 2024; 1.3.2 The Head of Health and Social Care, RHSCP on 16 January 2024; 1.3.3 The Interim Corporate Procurement Manager, Renfrewshire Council on 17 January 2024. ___________________________________________________________________
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2. Recommendations 2.1 It is recommended that the Finance, Resources and Customer Services Policy Board: 2.1.1 Authorises the Head of Corporate Governance to award a Contract for the Provision of a Technology Enabled Care Alarm Receiving Service, reference RC-CPU-24-079 to Bield Housing and Care. 2.1.2 Authorises up to a maximum approved contract value of £990,979.20 excluding VAT for the full contract period, including any extensions. 2.1.3 Authorises the award of the Contract for an initial period of 2 years with the option to extend at the sole discretion of the Council for a further period of 12 months on 2 separate occasions. The anticipated Commencement Date of the Contract is 1 November 2024; the actual Commencement Date will be confirmed in the Council’s Letter of Acceptance. _________________________________________________________ 3. Background 3.1 There are approximately 4,000 Service Users across the Renfrewshire area who are in receipt of Technology Enabled Care Services, with approximately 20,000 calls (incoming and outgoing) made each month to the current service provider. The demand for Technology Enabled Care services is expected to continue to grow year on year. These services are recognised by central and local government and health and social care partnerships as being vital in achieving key national objectives including earlier hospital discharge, reduction in hospital admissions and an increase in the number of people remaining in their own homes or in a home setting. 3.2 The procurement process for the Contract was conducted using the Open Procedure for an above GPA threshold in accordance with the Public Contracts (Scotland) Regulations 2015 and the Council’s Standing Orders Relating to Contracts. 3.4 A Contract Notice was published on the Find a Tender Service via the Public Contracts Scotland website on 14 June 2024. The Invitation to Tender was also published and available on this date from Public Contracts Scotland – Tender. The tender submission deadline was 12 noon on 16 July 2024.
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3.5 During the tender period, 12 economic operators viewed the tender opportunity; 1 tender response was submitted and 11 failed to respond by the Tender Deadline. Feedback was sought from those who did not submit and responses received included that they could not meet the scope of requirements included or it was not a service they provided. 3.6 The Tender submission received was evaluated against a pre- determined set of criteria in the form of the Single Procurement Document (SPD), evaluated by representatives from the Corporate Procurement Unit (CPU), the RHSCP, Health and Safety, Risk and ICT Cyber teams. 3.7 The Tenderer confirmed compliance with the minimum selection criteria set within the SPD. The submission was then evaluated by both CPU and representatives from RHSCP against the published award criteria of 60% Quality and 40% Price. 3.9 The scores relative to the Award Criteria for the tender submission are noted below; Tenderer Quality (60%) Price (30%) Total Score Bield Housing and Care 45.75% 30% 75.75% 3.10 Community Benefits were requested as part of the procurement process and Bield Housing and Care confirmed that the following Community Benefits would be delivered as part of the Contract: Community Benefit Description No of People/ Activities Job for an unemployed individual 1 Work Experience for 14yrs + 2 S/NVQ(or equivalent) 4 Industry Awareness Event 1 ___________________________________________________________________
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Implications of the Report 1. Financial – The cost for this Contract will be up to a maximum value of £900,979.20 excluding VAT over the initial 2 year contract period plus 2 x 12 month optional extensions and will be met by the RHSCP revenue budget. The anticipated Commencement Date is 01 November 2024. 2. HR & Organisational Development – None arising directly from this report. 3. Community/Council Planning – Our Renfrewshire is fair - protecting the most vulnerable members of our communities, assisting residents to remain in their own homes, reducing inequalities. Place: - delivering services for everyone Living Our Values: - delivering best value for our residents 4. Legal - This procurement was carried out in accordance with the procedures for an above GPA Threshold contract under the Public Contracts (Scotland) Regulations 2015, as amended and the Council’s Standing Orders Relating to Contracts. 5. Property/Assets – None arising directly from this report. 6. Information Technology – The Tenderer recommended award of the Contract was evaluated by the Council’s Security & Compliance team and met the Council’s minimum requirements. 7. Equality & Human Rights - The recommendations contained within this report have been assessed in relation to their impact on equalities and human rights. No negative impacts on equality groups or potential for infringement of individuals’ human rights have been identified arising from the recommendations contained in the report. If required following implementation, the actual impact of the recommendations and the mitigating actions will be reviewed and monitored, and the results of the assessment will be published on the Council’s website.
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8. Health & Safety – The Tenderer recommended award of the Contract was evaluated by the Council’s Corporate Health and Safety team and meet the Council’s minimum requirements. 9. Procurement - The procurement procedures outlined within this report shall ensure that the Council meets its statutory requirements in respect of procurement procedures, efficiency and modern Government. 10. Risk – The Tenderer recommended award of the Contract was evaluated by the Council’s Risk team and meet the Council’s minimum requirements. 11. Privacy Impact – As part of the procurement exercise, a data privacy impact assessment was conducted by the RHSCP and the Council’s Information Governance team. Bield Housing and Care will be Data Processors and have completed a Data Processor Agreement and will be required to comply with the Conditions of Contract including Data Protection Conditions. 12. Climate Risk – The level of impact associated with the services was assessed using the Scottish Government Sustainability Test and is considered to be low impact. 13. Children’s Rights – none arising directly from this report. 14. Cosla Policy Position - none arising directly from this report. _________________________________________________________ List of Background Papers – None ___________________________________________________________________ Author: Alexandra Donaldson, Strategic Category Manager, Corporate Procurement Unit, alexandra.donaldson@renfrewshire.gov.uk