West Lothian Council
Performance Committee — 5 September 2022
Performance Committee
Official meeting pageMeeting papers & recordings
On the agenda
- 1Apologies for Absence
- 2Declarations of Interest - Members must declare any interests they have in the items of business for consideration at the meeting, identifying the relevant agenda items and the nature of their interests.
- 3Order of Business, including notice of urgent business, declarations of interest in any urgent business and consideration of reports for information.
- 4Confirm Draft Minutes of Meeting of Performance Committee held on Monday 14 March 2022 (herewith)
- 5Committee Workplan 2022/23 - Report by Depute Chief Executive (herewith)
- 6Annual Complaint Performance Report 2021/22 - Report by Depute Chief Executive (herewith)
- 7Complaint Performance Report Quarter 1: 2022/23 - Report by Depute Chief Executive (herewith)
- 8West Lothian Assessment Model Programme 2022/25 - Report by Depute Chief Executive (herewith)
- 9Customer Service Excellence Assessment - Report (2022) - Report by Depute Chief Executive (herewith)