AHP Acute
North Ayrshire Council · 19 June 2025
Back to Integration Joint Board — 19 June 2025 and its agenda
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Integration Joint Board 19th June 2025 Subject: Allied Health Professions within Acute Settings Purpose: • Awareness Recommendation: It is recommended that the Integration Joint Board a) Note the contents of this report. Direction Required to Council, Health Board or Both (where Directions are required please complete Directions Template) Direction to :- 1. No Direction Required x 2. North Ayrshire Council 3. NHS Ayrshire & Arran 4. North Ayrshire Council and NHS Ayrshire & Arran Glossary of Terms Please use this box to ensure that all acronyms etc are set out in full. All acronyms must be set out in full the first time they appear in a paper with the acronym following in brackets. Some examples have been listed below. AHP Allied Health Professions CMT Corporate Management Team HSCP Health and Social Care Partnership NHS AA NHS Ayrshire and Arran SPOG Strategic Planning and Operational Group 1. EXECUTIVE SUMMARY 1.1 The purpose of this report is to provide an update to members of the IJB in relation to work that has been progressing to optimise arrangements for Allied Health Professionals working within the acute setting. Whilst these services are currently under the remit and management of East and South Ayrshire HSCPs they are effectively led and delivered within acute services on behalf of all three HSCPs. In addition, the anticipated benefits of the proposed changes will also benefit the residents and patients from North Ayrshire. There are no direct changes proposed currently to any AHP services in North Ayrshire currently managed by Sharon Hackney as our Lead AHP, including our AHPs who support inpatient areas including community hospitals and Mental Health settings.
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2. BACKGROUND 2.1 NHS Ayrshire & Arran hosts nine Allied Health Professions (AHPs) delivering services across health and care: diagnostic radiographers, dietitians, music therapists, occupational therapists, orthoptists, orthotists, physiotherapists, podiatrists, and speech and language therapists. AHPs work with people of all ages, often within multidisciplinary teams, across hospitals, community settings, prisons, and outpatient services. With the integration of health and social care, the majority of AHP services including dietetics, occupational therapy, orthotics, physiotherapy, podiatry, and speech and language therapy were devolved to the Health and Social Care Partnerships (HSCP) under lead partnership arrangements. Each HSCP hosted a Senior AHP Manager led by and professionally accountable to the Associate Director of AHPs. Radiography and Orthoptics remained within Acute Services, each led by a Head of Service, also professionally accountable to the Associate Director of AHPs. In 2017, a principle of maximum devolution was applied to further integrate AHP services within the HSCPs. This was with the exception of MSK and Orthotics which were retained as pan-Ayrshire services hosted by East Ayrshire HSCP due to their strong links with primary care. It was also agreed in 2017 that responsibility for AHPs within acute settings would align with the HSCP in which the hospital site was located; South Ayrshire HSCP for University Hospital Ayr and East Ayrshire HSCP for University Hospital Crosshouse. Despite these arrangements, challenges emerged in ensuring appropriate leadership, visibility, and strategic alignment of AHP services within acute services. In 2023, in response to consistent feedback, a temporary Chief AHP role was introduced within Acute Services. This role enhanced visibility, influence, and access to AHP leadership, but challenges remained, particularly regarding decision making proximity, AHP workforce integration into acute transformation, and the optimal utilisation of resource. In July 2024 NHS Ayrshire & Arran’s Strategic Planning and Operational Group (SPOG) approved the establishment of a stakeholder group to: • Map current AHP resources in acute. • Define a future and transitional model for AHP services in acute. • Consider a commissioning model with clearer expectations and measurable outcomes. • Clarify professional leadership and management arrangements. A Steering Group, and an Expert Reference Group, were subsequently convened to lead this review. Key findings and themes from the initial Acute AHP review included:
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• Lack of alignment between where acute AHP services are delivered and where decisions are made. • A sense of limited influence within Acute Services over AHP provision, despite daily impacts and associated risks. • Missed opportunities to fully embed AHPs within acute leadership models and associated transformation. • Ongoing staff stress and operational pressures. • AHPs as the only professional group delivering services in acute settings whilst being managed through the HSCPs. There has been clear consensus on the need for change. While it is acknowledged that structural shifts alone may not deliver transformation, closer alignment of leadership and decision making to service delivery has been agreed as essential. To progress beyond the initial review, a number of further workshops, listening sessions and engagement sessions were progressed between October 2024 and March 2025 in ensuring wide contributions and exploring potential ways forwards. With support of Viridian, several potential ways forward were considered with a multi stakeholder group. Several options, including a lead partnership model, and change only for one acute site were discounted by the group early in the process. Although not unanimously, it was noted that the establishment of clear service level agreements and formal commissioning expectations was expressed as the preferred route for the majority of the AHP Senior and Service Managers; with the HSCPs retaining accountability for acute AHPs. An Acute led model was consistently expressed as the preferred way forwards for Acute colleagues from both a multidisciplinary clinical, and management perspective. The current disconnection was regularly highlighted as a barrier to realising the full contribution of AHPs within acute transformation. While the merit in supporting a service level agreement/commissioning approach was acknowledged, this was judged to not go far enough in ensuring that decisions are made as proximally to service delivery as possible, or to adjust the fundamental issues of AHPs in acute being disconnected from the wider acute management team, and from ongoing transformation activity. To retain accountability for acute AHPs within the HSCPs, the existing HSCP AHP management teams would require to significantly increase presence and strategic input within acute divisional transformation. This has the potential to occur at the expense of focus and attention on community based services, which is where such input is required in ensuring continued progress towards early intervention, prevention and enhanced community provision.
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On balance, and with consideration, the Corporate Management Team agreed a move to an Acute Led model for acute AHP staff as the preferred way forwards – in maximising the contribution of AHPs in both the HSCPs and Acute services as part of a whole system, and considering experience and outcomes for both staff and service users. 3. PROPOSALS Responsibility and accountability for AHP services currently delivered within the acute setting, inpatient and front door will transfer to acute services. The resource currently supporting the Chief AHP role in acute will be utilised to recruit to a permanent AHP Senior Manager role for acute. The acute AHP Senior Manager, and three HSCP AHP Senior Managers will continue to work as a whole system collective professionally with the Director of AHPs, in maximising the contribution of AHPs for the people of Ayrshire and Arran. Further engagement is progressing with the AHP leadership team in refining the detail of an Acute led AHP Structure. The Organisational Change policy will then be followed in ensuring no staff are disadvantaged through these changes. It should be underlined that there is no intention to reduce the number of AHP staff, or to change staff bases through this process. 3.1 Anticipated Outcomes In summary of the rationale for change, and intended benefits for the people of North Ayrshire: • Strengthen Quality, Safety and Clinical Voice: In the current context, with persistent challenge across health and care, quality, patient safety and strong clinical voice is imperative. The planned changes ensure strong AHP professional voice and influence within each part of the health and care system in Ayrshire and Arran. • Manage Risk Proactively: Acute AHP risk at University Hospital Ayr (UHA) and University Hospital Crosshouse (UHC) are currently held by South and East Ayrshire HSCPs respectively, despite risk exposure and impact being felt within acute services. The proposed model aligns accountability with the setting of service delivery, enabling faster, more responsive decision making and more effective risk mitigation. • Maximise Leadership Focus and Capacity: With responsibility for acute and community AHP services currently sitting with the South and East Ayrshire HSCP AHP Senior Managers, there is an expectation of visibility and responsiveness within acute, whilst also progressing the AHP contribution to early intervention and prevention, population health and community services. The planned changes support clarity of role and focus, with attention of the HSCP AHP Senior managers centred on community activity, and additional AHP senior leadership capacity in acute.
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• Embed AHPs within Acute Transformation: The critical function of AHPs in the acute setting is recognised in supporting rehabilitation, reducing the potential of deconditioning, reducing length of stay, supporting system flow and minimising impact on delayed transfers of care. The disconnection between operational management and service delivery has hindered AHP integration within acute transformation programmes. By embedding acute AHPs directly into the acute leadership structure, the model ensures their contributions are harnessed as part of multidisciplinary planning and delivery, positioning AHPs as integral to the redesign and improvement of hospital-based care. • Address Inequity: There has been varied investment in acute AHPs by South and East Ayrshire HSCPs in recent years. There have also been several shifts within acute services, with Orthopaedic trauma, acute stroke care and the highest levels of critical care now delivered at UHC for all Ayrshire residents, including those from North Ayrshire. While this proposal does not seek to redistribute the full AHP workforce across both acute sites, there are ambitions around reducing the current inequity, and managing risk, which oversight of the full acute AHP workforce will enable. • Strengthen Clinical and Operational Governance: AHPs are the only professional group working in acute services while managed externally. This model strengthens governance by aligning professional accountability and service management within the acute structure, enhancing oversight, assurance, and the ability to respond to clinical issues as they arise. This proposal is fully supported by both the Executive Nurse Director and the Director of Allied Health Professions, who recognise the change as a clinically necessary step to improve safety, effectiveness, and quality of care. Both agree that aligning AHP services more closely with acute service delivery strengthens clinical governance, enhances accountability, and ensures AHPs are optimally positioned to contribute to whole-system transformation. The model addresses current gaps in leadership proximity, supports more agile decision making, and ensures AHP expertise is embedded within acute redesign and improvement activity. 3.2 Measuring Impact Staff and patient experience will be key indicators of success. In addition, embedding acute AHPs directly into the acute leadership structure, this model ensures their contributions are harnessed as part of multidisciplinary planning and delivery, positioning AHPs as integral to the redesign and improvement of hospital-based care. Maximised AHP contribution in the acute setting: • supports rehabilitation, • reduces the potential of deconditioning, • impacts positively on length of stay, • supports system flow, and
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• minimises impact on delayed transfers of care. 4. IMPLICATIONS 4.1 Financial This proposal seeks to make best use of available finance. No additional resource is being requested from North Ayrshire IJB, or NHS Ayrshire & Arran Board for this proposal. There will be no financial detriment to North Ayrshire HSCP as a result of this change. Any adjustments required for safe AHP leadership arrangements within acute would be absorbed through multidisciplinary workforce planning within acute services. The South and East Ayrshire HSCP AHP Senior Managers are supporting due diligence in clarifying the HSCP AHP resource currently delivering service within acute services, which would transfer to Acute under these changes. 4.2 Human Resources This proposal seeks to maximise the contribution of AHPs to whole system service delivery and ensure best use of resource available in the current context. This proposal creates clarity of role, stability and positions AHPs as key, integrated elements of their respective directorates, HSCP and Acute for workforce planning and diversification within existing resource. Partnership representation has been provided throughout the exploratory, informal stages of this process to date. The formal organisational change process will be followed in enacting this change. 4.3 Legal None. 4.4 Equality/Socio-Economic The activity outlined in this report has been progressed with the ambition of improving access to AHP services and to ensure sufficient strategic focus across all parts of the health and care system. 4.5 Risk There are a number of acute AHP workforce risks currently being held on HSCP risk registers in South and East Ayrshire HSCPs. Whilst accountability for these risks, and the approach being taken to treat or tolerate currently sits with the relevant HSCPs, the impact of these risks is experienced within acute service delivery. The intended changes seek to balance risk, accountability, and proximity to service delivery. Enacting this proposal transfers the accountability for acute AHP services, and any associated risk to Acute services. 4.6 Community Wealth Building None.
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4.7 Key Priorities Planned next steps are as follows: • Update on these planned changes are being brought to all three Ayrshire IJBs in June 2025, for awareness. • The final detail of the proposal is being refined with the AHP Senior and Service Managers. • The final version of proposed acute AHP structure will require approval of the Director of Acute Services prior to initiation of formal process. • Due diligence is progressing with support of finance and HR colleagues. • The formal notification of organisational change will be made in June 2025, with subsequent process followed thereafter. • It is intended that these new arrangements will commence in September 2025. 5. CONSULTATION There has been significant engagement with all parties through this process, including a number of recent workshops facilitated by Viridian, and robust discussions at SPOG and CMT. AHP Trade Union and Professional Committee colleagues have been actively engaged through the informal process to date. Regular email communication has been distributed to all AHP staff throughout the timeline of the Acute AHP review. These communications have been sent jointly from the Director of Acute services, Director of Allied Health Professions, AHP Trade Union and Professional Committee representatives. Specific informal information sessions have been held with AHP service Managers, AHP Team Leads, and AHP front door colleagues. The AHP Senior Leadership Team have met with AHP Service Managers in their pan ayrshire uni-professional groups to ensure contribution to defining the detail of the final proposed structure. Early guidance and support has already been sought from Human Resources. The need for continued, transparent and sensitive communications around this matter is appreciated. The formal organisational change process will be initiated once the final proposed structure is confirmed. Alistair Reid, Director of Allied Health Professions, NHS Ayrshire & Arran, Alistair.Reid@aapct.scot.nhs.uk Sharon Hackney, AHP Senior Manager/ Lead Allied Health Professional, North Ayrshire HSCP Sharon.Hackney@aapct.scot.nhs.uk