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The Promise

North Ayrshire Council · 1 May 2025
Back to Integration Joint Board — 1 May 2025 and its agenda

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Integration Joint Board 
1st May 2025
Subject : North Ayrshire – The Promise
Purpose : To update IJB on the ongoing work within North Ayrshire to
deliver “The Promise” to our Children and Young People
Recommendation : Note the progress in North Ayrshire to #Keepthepromise
Note the contents of the National Oversight Board Report Three 
Direction Required to
Council, Health Board or
Both 
Direction to :- 
1. No Direction Required x
2. North Ayrshire Council 
3. NHS Ayrshire & Arran 
4. North Ayrshire Council and NHS Ayrshire & Arran 
Glossary of Terms 
NHS AA NHS Ayrshire and Arran
HSCP Health and Social Care Partnership
WFWF Whole Family Wellbeing Fund 
1. EXECUTIVE SUMMARY 
1.1 North Ayrshire continues to welcome the findings of the Independent Care Review
and subsequent publication of The Promise and the call to action that lies within.  We
continue to remain committed to improving outcomes for children, young people and
families in our North Ayrshire communities and recognise that, whilst progress has
been made in the first five years, there are many areas we will continue to develop
and improve over the remaining life span of this 10-year ambitious plan. 
1.2 Substantial work has been undertaken to lay the foundations to deliver on The
Promise to date, both at a local level and a national level.  Appendix 1 provides an
update on the progress that has been made nationally, alongside what still requires to
happen. The calls for action in The Promise are significant and involve whole system
and culture change with an agreed timeframe of no later than 2030. 
1.3 Funding to achieve the ambitions of The Promise has been allocated via the Children’s
Services Planning Partnership primarily through the Whole Family Wellbeing Fund
(WFWF). North Ayrshire’s allocation has been £959k annually, which is multi-year
funding for the lifetime of the parliament.  Whilst this funding is welcome, there remains
a risk that the scale and pace of change locally could be constrained by resources
being made available to deliver, for example, the transfer of resources to early
intervention, prevention and early help services and approaches rather than crisis
intervention.

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2. BACKGROUND 
2.1 The Scottish Government announced in 2016 that an independent, root and branch
review of Scotland’s care system would be undertaken, following extensive lobbying
from care experienced people and advocacy organisations.  Commencing in 2017,
the review examined the underpinning legislation, practices, culture and ethos of the
care system.  The Care Review concluded at the end of March 2020 with the
publication of The Promise. 
2.2 The National Independent Care Review heard that Scotland needed to change how it
cares for children, young people and their families and concluded that the care system
required a radical overhaul.  The Promise was subsequently developed; consisting of
80 changes to support the whole system redesign required and narrating a vision for
Scotland.  Built on five foundations of Voice, Family, Care, People and Scaffolding, it
made a promise that all children in Scotland will grow up loved, safe and respected. 
The calls for action in The Promise are significant and involve whole system change
with an agreed timeframe of no later than by 2030. 
2.3 As we know, The Promise is a large-scale, complex 10-year change programme with
multiple objectives and interlinked activities across multiple partners.  To maximise
impact and ensure sustainability of approach, a firm foundation needed to be built to
give assurance of governance and accountability; to allow all partners to be clear of
their own, and collective, roles and responsibilities which will enable a solid platform
to build all future developments. 
2.4 Plan 21-24 outlined Scotland’s routemap providing key priorities and areas of focus
under which organisations would work to achieve the required change by.  Full details
relating to this plan can be accessed at www.thepromise.scot.  Plan 24-30 is
Scotland's most current strategic roadmap to fulfil the commitments made in The
Promise, by 2030. Launched on June 20, 2024, this plan outlines the necessary
actions, responsible parties, and timelines to ensure that all children in Scotland grow
up loved, safe, and respected. As mentioned previously, the plan is structured around
five key foundations: 
Voice: Ensuring children and young people are heard.
Family: Supporting families to stay together.
Care: Providing high-quality care when needed.
People: Empowering those who work with children and families.
Scaffolding: Building the systems and structures to support these changes 
All the conclusions of the Independent Care Review have been organised and
grouped under these foundations in a way that makes sense for the work still required. 
Plan 24-30 is dynamic website (www.plan2430.scot)  rather than a traditional strategy
document as Plan 21-24 was.  It will be updated to reflect progress and ongoing needs

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at various points throughout its lifespan.  It aims to create a collaborative effort across
various sectors, including education, health, housing, justice, and local government. 
A Plan24-30 Explainer Animation can be accessed- 
https://www.youtube.com/watch?v=lAdM1EunFDk 
2.5  The Promise Oversight Board was established in January 2021 to monitor and track
Scotland’s progress in keeping its promise to care experienced children, young people
and families. 
The Board publicly reports on progress, highlighting achievements and identifying
areas where further work is needed to meet The Promise by 2030. Their latest report,
Oversight Board Report Three - https://oversightboard.scot/ob-
resources/2025/oversight-board-report-three.pdf, published in February 2025,
indicates that while Scotland is behind schedule, The Promise can still be kept with
renewed effort and commitment. 
The publication coincided with the halfway point of the 10-year plan.  The report details
and acknowledges the positive developments experienced within the care system to
date e.g., developments surrounding the practice of keeping siblings together where
it has not been possible for them to remain at home or within their wider family
networks and the implementation of a new national minimum recommended
allowance for foster carers and kinship carers 
However, the report also highlighted that as a country we are behind schedule due to
unexpected events and systemic barriers. 
Crucially, the report highlights the need for better whole family support and workforce
investment and draws attention to issues associated with housing barriers, short term
funding cycles and matters related to such areas as Social Worker retention and foster
care recruitment, impacting on organisational ability to deliver The Promise. 
3 PROPOSALS 
3.1 The HSCP and multi-agency partners across North Ayrshire have worked hard since
2020 to promote and implement The Promise locally.  Agreement was reached at the
Children’s Services Strategic Partnership in June 2024 that the work of the former
Promise Oversight Group in North Ayrshire would be incorporated into the overarching
Corporate Parenting Steering Group.   
The Corporate Parenting Action Plan was revised as necessary in August 2024 to
capture all activity associated with The Promise.  The action plan has been aligned
with the 5 key foundations upon which The Promise is built - Care, Voice, Family,
People and Scaffolding.

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Updates have previously been provided to IJB on our progress.  Below details some
more of the activity undertaken across a variety of services since the last position
statement provided in 2023. 
3.2 The launch (in March 2024) of a Promise Champion network - a supportive,
collaborative staff network of Corporate Parents led by Jennifer Lewis, our Corporate
Parenting Engagement and Participation Lead. The network encourages sharing of
best practice and partnership working.  The Promise Champions staff network has 75
Corporate Parents across North Ayrshire involved (as of March 2025) and continues
to grow. Promise Champions are enthusiastic about their roles and have been
instrumental in raising awareness of The Promise and Corporate Parenting with their
colleagues and wider communities. 
The network also met in smaller sector-focused groups in June 2024 where Promise
Champions gained an understanding of using trauma-informed language when
speaking or writing about care experienced people. They also looked at how to reduce
stigma & discrimination for the care experienced community. 
Other actions associated with the network have included, Clare Morris, our local
Promise Delivery Partner, speaking to the network about The Promise Plan 24-30. 
Online sector-focused check-ins in December 2024 where local and national updates,
individual highlights from the past year, evaluation findings, and plans for 2025 were
discussed and explored. After analysing and responding to Promise Champion’s
evaluations, the agenda for 2025 has been set. 
This year will also see the network hosting two informal networking opportunities for
Promise Champions to further connect with one another. 
3.3 The annual Promise Conference was held in December 2024. 73 Care
Experienced young people from across our Secondary Schools joined the conference
to learn about The Promise Scotland Plan 24-30, meet local Corporate Parents and
connect with each other.   
Plans are in place for a 2nd Promise Conference to take place later this year for
primary aged children.   
3.4 A workshop on the Promise and Understanding Stigma was delivered to 125
young people at the Primary 7 youth council, raising awareness and promoting
inclusion.   
3.5  Brighter Pathways – Remodelling Children’s Care Options transformation activity
commenced in April 2024 with the aspiration of taking collective action to improve
outcomes for our care experienced children and young people and those young
people on the edge of care.   The transformational work required has been addressed
through the implementation of various focussed workstreams looking at how services
can be delivered differently to ensure that children and young people have access to

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appropriate supports at the right time.  The work undertaken within the workstreams
has strategic oversight from the Brighter Pathways Programme Board.   
Some key changes to practice and service delivery have already been made,  for
example, enhancements to our Supported Carer scheme, a new digital approach to
Foster Care Recruitment, enhanced collaboration and partnership working with our
education colleagues, with further proposals being scoped out and/or finalised with
regards to a range of activity including the development of a new Foster Care scheme
and the development of a local, bespoke model of supported care specific to young
people who are on the brink of transitioning to adulthood, alongside a revised  A full
position paper will be presented to IJB in June with regards to all activity associated
with Brighter Pathways. 
3.6 Full implementation and roll out of Signs of Safety across Children’s Services. 
Signs of safety is a practice framework focused on working in collaboration with
families and professionals to identify and address concerns and worries about a child’s
safety.  The approach emphasises a strength based solution focused approach,
prioritising building positive relationships and leveraging existing family resources. 
3.7 The Whole Family Wellbeing Fund has been used within North Ayrshire to help
realise the ambitions of the Promise around early intervention and keeping families
together.  We have used funding to invest in family support services and support
families to thrive and reduce the chances of family breakdowns and children entering
the care system.   
The funding has been used for a variety of different initiatives – examples include the
enhancement of the Family Centred Wellbeing Service which specifically helps
families and children through the principles of early intervention aiming to keep young
people out of statutory services. Improved partnership working across services has
already been experienced and practioners report seeing fewer referrals into statutory
services. 
The WFWF has also allowed for the innovative development of a Dad’s support
service, known as Dad’s Rock to be rolled out in the Three Towns, Irvine and
Kilwinning. The service works with Dad’s from a wide range of backgrounds and
provides both one to one support and groupwork support with regards to general
parenting advice, confidence building and support with general wellbeing, all of which
contribute to whole family life and improving outcomes for children. 
Funding has also created opportunities to scale up existing provision within a range
of existing services including the HSCP’s early years Social Work service, scaling up
has also been achieved within Stronger Families, a service delivered by Barnardo’s
to support Kinship families who have been affected by substance use, similarly we
have also been able to expand the Neurodevelopmental  Empowerment and Strategy
Team to ensure that that families receive appropriate advice and guidance  to meet
the needs of  children and young people with neurodevelopmental differences.

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3.8  The Children’s Hearing Improvement Practice group have been working together to
better support children and young people to feel confident and comfortable to attend
their Children’s Hearing.  Child friendly scheduling has been introduced to give the
young person greater control in determining when their hearing takes place and also
helping to ensure that barriers which may prevent young people and their families
from attending are minimised and will therefore prevent children’s hearings from being
deferred.   
A pre hearing checklist will also be rolled out to ensure that children and young people
are supported to access child friendly information alongside offering the opportunity
to visit a Children’s Hearing centre prior to their hearing in order to better prepare
those who need to attend a Children’s Hearing. 
3.9 The above provides a sample of improvement activity that has been undertaken by
multi agency partners on our collective journey to keep The Promise.  All activity within
North Ayrshire will be captured within reporting periods of the Corporate Parenting
Action Plan. 
4 Anticipated Outcomes 
4.1 All care experienced children and young people in North Ayrshire grow up feeling
loved, safe and respected so they can realise their potential. 
The number of children and young people coming into the care system decreases.
However, if statutory measures are considered necessary, then we always consider
‘family first’. 
There is an increase in more preventative, early intervention and community-based
supports for children, young people and families. 
4.2 Measuring Impact 
Specific actions from the North Ayrshire Corporate Parenting Action Plan are being
monitored via the performance management system, Pentana and will be reported
back through the Corporate Parenting Steering Group and Children’s Services
Strategic Partnership.  Appropriate and timely updates will be submitted to IJB. 
National progress will be tracked through the dedicated Plan 24-30 website, using The
Promise Progress Framework. 
5 IMPLICATIONS  
5.1 Financial
The report details specific funding received from the WFWF which is the most
significant funding received to date to keep The Promise.  Further financial
implications are likely and expected as services undergo various stages of re-design
to meet our commitment to The Promise.

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Financial implications will be identified at the earliest stage in planning and
development processes as our work towards achieving The Promise actions are
progressed.  There is a significant risk of realising the full ambitions of The Promise if
the system is not sufficiently resourced or funded to respond and change. 
5.2 Human Resources
There will be an impact on staff as we reframe how some our services support care
experienced children and young people.  The specifics of this will be clarified as more
detailed plans emerge. 
5.3 Legal 
Unknown at this time however it is likely that legislation will follow as The Promise
contains the commitment to legislative reform. 
5.4 Equality/Socio-Economic 
The vision of The Promise seeks to address the inequality of outcome experienced by
our children and young people who have been or are in the care system.  When the
ambitions of The Promise are realised, not only will there be improved outcomes but
also a reduction, and ideally, an elimination of the inequity that exists between care
experienced children and young people and children and young people with no
experience of care. 
5.5 Risk
None 
5.6 Community Wealth Building
None 
5.7 Key Priorities 
Implementation of The Promise aligns and supports the work of the Councils and IJBs
strategic plans 
• The United Nations Convention on the Rights of the Child (UNCRC).
• Kinship Care Strategy.
• Getting it Right for Every Child (GIRFEC).
• North Ayrshire Council’s Corporate Parenting Plan 2023-2026.
• Children’s Services Plan 2023 -26. 
The Promise features heavily as part of North Ayrshire’s work to tackle child poverty,
and the implementation of The Promise is a key ambition of the HSCP Tackling
Inequalities Strategic Commissioning Plan 2022-2030: Caring Together. 
The work and resultant actions also supports the spirit of The Children and Young
People (Scotland) Act 2014.

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The Promise is a key aspect of the work of NHS Ayrshire and Arran’s Corporate
Parenting Steering Group, Corporate Parenting Taskforce, Infant Children and Young
People’s Board and Child Poverty Board. 
5. CONSULTATION 
Throughout the programme of work associated with keeping the Promise, there will
be ongoing consultation and collaboration with service areas, national bodies, third
sector colleagues and consultation and co-production with service providers, young
people, families, and carers. 
Caroline Cameron, Director
Author : Elizabeth Stewart, Head of Children, Families and Justice (estewart@north-
ayrshire.gov.uk)
Appendices
• Appendix No 1,  Oversight Board Report 3

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for the promise
Report THREE February 2025

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We grow up loved,
safe, and respected
so that we realise 
our full potential.
Scotland’s ambition for
children and young people.
The Oversight Board Report THREE February 2025

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Contents
Foreword
Introduction
Keeping the promise by 2030: the halfway point
Priority areas
Whole family support
Supporting the workforce
Opportunities
Calls to Action
About The Oversight Board
2
6
10
20
22
28
32
36
40

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Foreword

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When the Independent Care Review reported
and told us, through the voices of all those who
contributed, what needed to change to fulfil the
promise, we knew the extent of the challenge —
and the responsibility that came with it.
The conclusions set out everything that could and
must be achieved to keep the promise by 2030.
This report, five years into that ten-year
programme, marks the halfway point in time only.
The extent of the challenge was such that it needed
every one of those with responsibility to commit
to keeping it. Those commitments were promised.
2025 marks the midway point since the promise
was made to when it must be kept. But Scotland
is not halfway towards keeping its promise.
There have been unexpected events, delays,
and unnecessary barriers. This means there are
children and young people not receiving the care
and support they need. That means for some in
the care community the promise has already been
broken.
The journey is behind schedule — but still on
course. The destination is clear, and Scotland is
heading in the right direction. It requires pace,
renewed purpose, and for everyone to play
their part to smooth the path ahead.
This is about Scotland’s children and young people.
There is no task which is more important. The
progress made thus far demonstrates that the
necessary change is still possible.
The duty to keep the promise lies with each and
every single one of us. But there is no escaping
the truth that some people have more power and
influence than others to make that a reality.
The Oversight Board
Foreword
4
As the board with the duty to check up on
Scotland’s progress, we recognise all those who
embody the promise in their everyday work.
People who live and breathe its principles, and
its potential to change lives. Some of whom have
been doing so long before the promise was made.
Let there be no misunderstanding: we
recognise and value the many individuals who
are working hard to deliver the promise. We
too are also the workforce. When we highlight
where work is still needed and identify barriers to
progress, we do this to assist those who are faced
with impediments to supporting children and
their families. Be that through a lack of resources,
funding issues, waiting times, or any other system-
derived issue.
However, some people, some organisations,
and some systems are not yet doing enough,
and this risks the country as a whole failing to
deliver the promise. Barriers to delivery include
some leaders failing to prioritise the changes
needed, and a fear of sharing power, budgets, and
responsibility.
There are still some who do not see how
delivering for care experienced young people
not only improves the lives of their families and
communities, but society as a whole. This needs
to change so that further change happens.
While it is not the responsibility of the Scottish
Government alone to keep the promise, it cannot
be done without it. It took too long to produce
a delivery plan and too long to respond to the
serious concerns raised in our first two reports.
However, we acknowledge their continued
commitment and support. We encourage them
to redouble their efforts now and act where
the evidence tells us they need to. Political
commitment needs to be translated into drive for
change that is felt by children and families.
Foreword

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5
The relationship between Scottish Government
and local government is creating unnecessary
tension in delivering the promise. This needs
addressed, and requires collective effort and focus,
without buck-passing or blame.
Local Authorities play a critical role. All Local
Authorities need to accept their responsibilities
and act now in those areas where progress is slow.
The Children and Young People (Scotland)
Act 2014 named specific public bodies as
“corporate parents”. Each of them has a range of
responsibilities to care experienced children and
young people, some more than others. Effectively,
they form the “corporate family”, and all of them
need to fulfil their responsibilities if children and
young people are to get the support they need
from across the system.
The promise won’t be delivered without all Local
Authorities and corporate parents playing their
part in full. We call on each of them to focus
efforts, work together, and ask for and accept
support where necessary.
The upcoming Promise Bill to be lodged in
Parliament represents an opportunity and a
risk.
On one hand, it is critical to create the environment
and the approach required in law to keep the
promise. But it is also a ready-made excuse to slow
the process down and to seek further consultations
on issues, some of which Scotland has long known
the answers to. This is borne out in the feedback
we received from across support services.
What we need is action.
Action around spending decisions; bravery
to do things differently; courage to count
what matters rather than what is easy or
politically palatable.
We remain hopeful and determined.
Scotland’s promise can still be fulfilled by
2030, but there is not a moment left to
waste — and no room for excuses.
The promise can and must be kept.

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Introduction

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In 2020, Scotland made a promise: by 2030, all of
Scotland’s children and young people will grow up
loved, safe and respected. That promise was made
five years ago. That means there are just under
six years to go.
Keeping the promise is non-negotiable. To keep
it by the 2030 deadline, Scotland must bring
about the change demanded by the Independent
Care Review, which published its findings in a
series of reports on the 5th of February 2020.
At that time, the Scottish Parliament expressed
its unanimous support for the conclusions of
the Independent Care Review, and renewed its
collective commitment in a debate on the 6th of
November 2024.
This is the third report from The Oversight Board
on the progress Scotland is making to keep the
promise. We report to the care community and
the Scottish Parliament, but this report is also for
the workforce and everyone who has some part to
play in keeping the promise.
The Oversight Board and The Promise Scotland
are two separate things: we exist to check up
on whether the promise is being kept, while
The Promise Scotland exists to support people
and organisations as they work to keep it. The
Promise Scotland provides secretariat support to
us, including information and project management
support. The contents and conclusions in this
report belong to The Oversight Board.
The members of our board bring both expertise
and lived experience of care to our role. We use
a detailed assessment of progress provided by
a range of organisations and encourage change 
to happen by highlighting what is and is not
working. At times, we will make specific asks of
those organisations with responsibility for keeping
the promise.
The Oversight Board
Introduction
8
Introduction
The Oversight Board
holds Scotland 
to account
Scotland made 
a promise in 2020

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9
Scotland made 
a promise in 2020
The Promise Scotland
supports organisations 
to change

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Keeping the 
promise by 
2030: the 
halfway point

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Keeping the 
promise by 
2030: the 
halfway point

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Has Scotland
delivered Plan 
21-24?
In this section, we reflect on whether Scotland
has delivered Plan 21-24, which was the first plan
setting out how Scotland can keep the promise.
Confirming our assessment in Report TWO, several
objectives set for 2024 remain unmet, while for
others there is significant variation between
different areas in Scotland. This means Scotland
has not fully delivered Plan 21-24.
However, it is not all bad news. Scotland has made
progress. For example, the passing of the Children
(Care and Justice) (Scotland) Act 2024, while it
should have happened earlier, has ended the
imprisonment of children. There is now a national
minimum recommended allowance for foster carers
and kinship carers. We have seen commitment
nationally and locally, and there are positive
changes happening in every local authority area.
But no part of Scotland is doing everything well,
and there are still many instances where progress
is too slow.
Does this mean
Scotland will
not deliver the
promise?
Plan 21-24 was rightly ambitious in its aspirations
for where we would be as a country at this point in
the journey. We accept the circumstances in which
it was launched. The effects of the pandemic and
subsequent cost-of-living crisis are still being felt.
However, the failure to deliver Plan 21-24 does not
mean that keeping the promise is unachievable.
It can still be kept by 2030, if everyone
involved plays their part and works together
constructively with children and their families.
The continued commitment to the promise is both
welcome and encouraging. Most government
reviews end up sitting on shelves with very
little action, but that is not the case here. We
acknowledge everyone who has worked to make
improvements — sometimes in the face of the
current ‘system’ that feels like it is still designed to
stop them doing the right thing.
However, while we need that ongoing commitment
and passion, we will not keep the promise unless
we also align the formal planning, delivery, and
governance structures behind this work.
Given the progress that has been made and the
commitment and goodwill, we think it is still
possible for Scotland to keep the promise by
2030. But only if key issues, such as those in
our calls to action, are addressed immediately.
The Oversight Board
#KeepThePromise by 2030: the halfway point
12

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12 13
The five priority areas and 
key milestones for Plan 21-24
A good childhood
All children in Scotland’s 
‘care system’ will have a good,
loving childhood. They will 
feel loved. They will have 
their needs met. And they will
have their rights upheld.
Planning
Scotland needs to plan for services that
#KeepThePromise, and make sure these 
have the money they need. And it needs 
to make sure these exist everywhere: 
not just in certain parts of our country.
Whole family support
To realise a child’s rights, you have to
support their family — whether it is 
one they are born into or not.
And all families need support at
different times.
Supporting
the workforce
Children experience
the ‘care system’
through people — 
and those people
need better support.
Building capacity
A lot needs to happen
to build a system of care
that puts children and
families at the centre.
Right now, Scotland must
establish its foundations.
13

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How did we come to our
views on progress?
The Oversight Board
#KeepThePromise by 2030: the halfway point
14
In writing our third report, it was frustrating that there is still no clear plan showing who needs to do what
and by when, or a comprehensive set of data being collected and reported. However, we did have a range
of information we could draw from, including:
• Who Cares? Scotland’s research across all 32 local
authorities.
• STAF, in association with The Promise Scotland,
100 Days of Listening
• The Promise Progress Framework, launched on
18 December 2024
• An evaluation of Plan 21-24 commissioned by
The Promise Scotland.
• The Scottish Government’s implementation plan
update report, Keeping The Promise.
• COSLA’s report on local government and the
promise.
• Reports from Parliamentary committees
• Meetings with organisations and individuals for
whom keeping the promise directly impacts.
• The skills, knowledge, and experience of The
Oversight Board members, over half of whom
have their own experiences of care, and all of
whom who are working to keep the promise.
We were therefore well placed to fulfil our duty of
oversight of where Scotland is on the journey and
to identify action that we know will deliver better
lives for children and families.
For a breakdown of our assessment of Plan
21-24 and for detail on the organisations we
heard from, please see the Further Information
document on our website.

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15
What needs to happen to
deliver the promise by 2030?
In our previous reports we highlighted that Plan
21-24 was too broad, lacked clear measures of
success, and included some goals that simply
could not be achieved in three years. This was
confirmed in an evaluation commissioned by The
Promise Scotland.
In Report TWO we asked for:
• Work at pace to ensure effective governance
arrangements are in place across both national
and local systems. These must provide clarity
on roles and responsibilities for making change
and enable effective decision making and
accountability.
• Explicit leadership and drive from Scottish
Government and scrutiny bodies to articulate a
clear set of principles, outcomes and milestones
that will guarantee the promise is kept.
• A strategic investment plan to deliver the
required change.
This has not happened. Looking back, we made
the mistake in Report TWO of not being clear
enough about specifically who we expected to do
what, and by when, on these issues. We have learnt
from this, and in this report we clearly identify who
we think needs to deliver our calls to action.
If Scotland is to keep its promise to care
experienced people, we need to see the following
issues addressed.
Who is responsible for delivering this?
By the end of October 2025, we expect to
see all corporate parents detailing in their
corporate parenting plans how they will
keep the promise. We expect to see clear
implementation plans showing genuinely
collaborative approaches.
Children and families need every organisation that 
has a role in delivering the promise to prioritise action
Delivering the promise is not just a responsibility
for local authorities. It needs many organisations
to play their part. In Report ONE, we highlighted
the “cluttered landscape” of those that are
accountable. Every corporate parent and all
support services must step up to the challenge.
1.

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The Oversight Board
#KeepThePromise by 2030: the halfway point
16
Who is responsible for delivering this?
The Independent Strategic Advisor,
supported by The Promise Scotland, has
taken on the responsibility for producing
Plan 24-30.
As part of this work, The Promise Scotland
team is supporting and facilitating the
development of 25 route maps (high-level
plans). There is an urgency to this work and
we would expect to see these completed by
the end of 2025.
We expect to see all relevant organisations
engage in this process and we will follow
up on this in our next report.
Scotland urgently needs a cohesive
plan through to 2030
Action has been taken to develop a more detailed
plan for 2024-2030 to implement the measures
required to deliver the promise. This work has
been led by Fiona Duncan, Independent Strategic
Advisor on the promise, supported by The Promise
Scotland. We note that The Promise Scotland has
supported the development of this plan and is now
working with organisations and individuals across
Scotland to develop the more detailed route maps
which they say will ensure delivery of Plan 24-30.
We urge everyone involved to participate fully and
seek support where necessary.
At the time of writing this report, that plan was
still in the process of being refined. Rather than
analyse a document mid-development, we have
outlined in our Further Information document
(which can be downloaded from The Oversight
Board website) the criteria that Plan 24-30 must
meet for us to consider it a credible plan.
2.
2020 2030
a promise kepta promise made
Plan
21–24
Plan
24–30
Keep the promise    • Keep the promise    •
Keep the promise    •Keep the prom
ise   
• Keep the promise    •Keep the promise   
•
Keep the promise    •
Keep the promise    •Keep the promise   
• Keep the promise    • Keep the promise    • Keep the promise   
•
Keep the promise   
•
Keep the promise Keep the promise   
•

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17
Measuring progress
In both our previous reports, we called out the
need to accelerate progress on the collection of
meaningful data to assess progress. While progress
has been slower than we would have liked, it is our
view that progress is now being made.
We note that The Scottish Government, COSLA and
The Promise Scotland have jointly committed to
the Promise Story of Progress, that recognises the
importance of answering all three of the questions
above.
We welcome the publication of the first iteration
of The Promise Progress Framework, which is
populated with national level data aimed at
answering the question, ‘how is Scotland doing
in its progress towards keeping the promise?’.
Whilst we all accept the limitations of assessing
progress through just looking at existing national
indicators, they have an important part to play
and, as highlighted by the publication:
“they can help to guide the ‘system’s’ understanding
of where progress is being made, and which areas
warrant further attention.”
We welcome the commitment made by the Scottish
Government, COSLA and The Promise Scotland
and reiterated in the Progress Framework to
ensure that, over 2025, the mechanisms required
to answer the organisational and care experienced
community level questions in The Promise Story of
Progress will be developed.
The Who Cares? Scotland report highlighted us the
value of assessing progress at an individual local
authority level by exposing the significant variation
that currently exists. However, we recognise that
delivering the promise locally is not solely the
responsibility of local authorities; the actions need
to be owned across the whole local ‘system’.
Does the care 
community feel the
impact of the 
promise being kept?
How is Scotland 
doing in its progress
towards keeping 
the promise?
How are organisations 
doing in their 
work to keep the
promise?
3.

Page 28

The Oversight Board
#KeepThePromise by 2030: the halfway point
18
Who is responsible for delivering this?
Scottish Government, COSLA and The
Promise Scotland have committed to jointly
developing the mechanisms required
to answer the organisational and care
experienced community level questions in
The Promise Story of Progress, which will be
developed by the end of December 2025.
We recommend that this includes an
approach not just to assessing individual
organisational progress, but also to looking
at local progress through the Children’s
Services Planning Partnerships and
Community Planning Partnerships.
For those actions which sit with children’s
services, that means the Children Services
Planning Partnerships (CSPPs). Those which
sit with adult services need to be owned
by the Community Planning Partnerships
(CPPs). However, this cannot and must not
result in a dilution of responsibility. We need
organisations to play their part both individually
and in partnership with others. And we need a way
of assessing whether this is happening.
There is an urgent need for a clear structure
that local organisations can use to understand
their progress on delivery and the priorities
for further work. There also needs to be a clear
approach agreed to report progress. Therefore,
the commitment made by The Scottish
Government, COSLA and The Promise Scotland
to progress putting in place the mechanisms to
answer the question, ‘How are organisations
doing in their work to keep the promise?’ must
be actioned within the agreed timeline (by end
of December 2025).
This would enable our reporting on the second half
of Scotland’s journey towards keeping the promise
to differentiate between those local authorities,
organisations, and bodies that are doing what is
necessary, including the extent to which they are
working in constructive partnerships with others,
and those which need to do more.
Finally, and most importantly, the mechanisms
for understanding whether the care community
feels the impact of the promise being kept must
be improved. This does not mean asking people to
retell their stories. It means determining how they
are experiencing support.
Again, we welcome the commitment from The
Scottish Government, COSLA and The Promise
Scotland to develop this in 2025. Given we are
five years on from the promise being made, it is
vital this timeline doesn’t slip and that, by the end
of December 2025, we have meaningful data to
answer this question.

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19
Reform of funding alongside a clear investment
plan to deliver the required change
In every conversation we have, the issue of short-
term funding that is not joined-up is raised as a key
barrier to progress.
We understand that restrictions are often put
in place to try and ensure that money is used to
provide services to those most in need, but the
evidence is clear that they have the opposite effect.
We’ve also heard consistently about the problems
that short-term funding is creating. Whilst we
understand there are challenges in making long
term commitments in a context of financial
uncertainty, we don’t accept that there is no
better and more effective way of allocating money
that would manage the financial uncertainty
as well as (and maybe better than) the current
arrangements.
We note the commitment to reconfiguring budgets
in the 2024-25 Programme for Government. Given
that everyone at every level appears to agree that
short-term and siloed funding is a problem that is
leading to inefficient and ineffective services, we
don’t understand why more isn’t being done to
address it.
We’ve also heard consistently about the practical
challenges in shifting resources to focus on
prevention and early help and support. Work
by the Independent Strategic Advisor on the
promise is progressing around what is called
‘investment and disinvestment modelling’. This is
aimed at working through the very real barriers
that currently exist in shifting resources, so that
problems are prevented in the first place.
With funding for public services challenging at
present, in our view this work presents the best
opportunity to invest in activities that will prevent
children entering the ‘care system’ in the first place.
And where care is the best option for the child
or young person, it can make sure that the care
provided is the right care for that person.
We understand that this will take time, but we
are impatient to see progress. Where we place
our money as a country says so much about our
values.
Who is responsible for delivering this?
The Scottish Government ultimately
controls most public spending in Scotland.
The Independent Strategic Advisor on
the promise, supported by The Promise
Scotland, is developing a strategic approach
to help inform investment/disinvestment
decisions. If embedded in the budget
process, it could be a game changer. It now
needs to be operationalised.
The issue of short-term and restrictive
funding plays out through multiple routes
including how Scottish Government
allocates money, how local systems
commission services (particularly third
sector) and how philanthropic organisations
spend funds. A sustainable investment
approach needs to replace short-term
grant funding.
4.

Page 30

Priority 
areas

Page 31

Priority 
areas

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22
Why this matters
Whole family support is central to the promise,
and it is essential that it reflects the many needs
of Scotland’s diverse society. We know that
families are not just those who have blood ties;
communities are also families. If each person in
every family — whatever that may consist of — is
supported so that their own needs are met, then
the promise has been kept.
There are 10 principles of intensive family support
which should be embedded into the practice of
all organisations that support children and their
families, directly or indirectly:
• Holistic and relational
• Therapeutic
• Non-stigmatising
• Patient and persistent
• Underpinned by children’s rights
• Community based
• Responsive and timely
• Work with family assets
• Empowerment and agency
• Flexible.
We know that access to early help and support
for families is a long-standing commitment by
the Scottish Government and was restated in last
year’s Programme for Government. In our first two
reports, we highlighted both the progress made
and the lack of adequate support. This report
expands on our previous findings and focuses in
on the key barriers that need to be addressed to
see progress.
The Oversight Board
Priority areas
Priority area:
whole family
support
“To realise a child’s rights, you
have to support their family —
whether it is one they are born
into or not. And all families need
support at different times.”
Plan 21-24

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23
Funding challenges
Organisations told us about the detrimental impact
of short-term funding cycles. The endless work
of applying for funding, complying with different
criteria, disproportionate monitoring and reporting
drains energy and capacity from everyone involved.
It creates uncertainty and wastes time that could
be much more usefully spent providing support
to care experienced individuals. Too many grants
are short-term and monitor activity rather than
looking at the difference that is made to people’s
lives. Small charities in particular speak of a lack
of help to access funding. It should not be beyond
funders to proactively identify and offer support
with applications to those charities in need of
such aid. Charities are understandably worried
about funding. They cannot create the outcomes
and impacts expected of them without long-
term support that allows them to focus on
supporting people.
This is evidenced in the briefing on The Promise
Partnership fund which has already come and
gone. Over £20 million has been invested and has
supported good work. But feedback from local
authorities and charities highlighted the need for
consistent and multi-year funding, with short-term
funding seen as a barrier to progress. It prevents
stability and security, which are essential to a good
childhood.
The lack of funding to upscale or even just to ensure
survival also emerged as a theme in discussion
with adoption, fostering, and kinship services. The
Whole Family Wellbeing Fund has enabled some
excellent work but consistently shows a significant
underspend whilst critical services are struggling to
pay the bills. The Scottish Government has stated
in its evaluation of the Whole Family Wellbeing Fund
that lessons have been learnt and that funding will
change. We recognise this development and expect
to see a change in feedback when we consult for
our next report.
It doesn’t have to be this way, Scotland has the
ability to do things differently. This is evidenced
in Inspiring Scotland’s Our Future Now evaluation.
There is an urgent need to move to long-term,
trust-based funding that allows the focus to
be on the provision of high-quality care and
support.
We are yet to see a clear timeline to reach the
pledge that at least 5% of all community-based
health and social care spend will be on whole
family support. We have asked for this in both our
previous reports and still think it is important.
Data
There is still a lack of clarity and transparency
in some data collection. It is hard to determine
the reality of a situation when the available data
does not provide a clear and linked picture. For
example, school exclusions, reduced timetables
and non-attendance can be interlinked. Data sets
must be connected to give a clearer picture of
what young people need in order to thrive. The
Promise Story of Progress, once complete, must be
able to tell us how children, young people and their
families experience support and therefore what
is missing to assist in maintaining attendance and
achievement. This change is overdue.
We recognise that the journey of change has
started, with a real effort to ensure better data
collection and use, for example in further and
higher education. But those responsible can
and must do better, and quantitative data must
be underpinned by listening to what matters to
children and families.
We have heard directly that major bodies such
as the Care Inspectorate are beginning to collate
statistics that include the experience of the children
and families concerned. We’ve also heard about
work by Public Health Scotland and Education
Scotland to link health, social care and education
data at a school level. This has the potential to
provide key insights about the experiences of
care experienced school age children across a
range of critical areas. We welcome this work,
whilst also noting the need for collaboration for
the work to progress at pace. Clear plans are
needed to ensure the data is then used to drive
improvements.

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24
Housing barriers Despite both written and in-person discussions,
we have had no reasonable explanation of why
this has not happened.
The Oversight Board does not accept the
Government’s recent reply to our latest prompt
indicating their belief that current action is
sufficient. Their interpretation of data does not
match our own. We strongly urge the Government
to either reinstate or replace this provision. The
right to a home is fundamental to the promise
being kept.
Housing provision for larger families
Kinship care, fostering, and adoption all report
capacity issues when it comes to housing provision
for larger families. This impacts on work to keep
brothers and sisters together. It also impacts
on wellbeing when a lack of housing leads to
instability and insecurity. The difference between
geographical areas remains a barrier to the
promise being kept. Relatively simple changes, for
example around building extensions to existing
accommodation, could be made in the short term.
Adoption, kinship and
foster care
Adoption services and adoptive families have 
long felt they have not received the support they
need. To ensure the impact of this lack of support
can be properly understood, all local authorities
should record breakdown of adoptions. It is
recognised that the adoptive process is often
complex and needs the full range of support
available for families. While some progress has
been made since 2020, it should be the case that
the relatively small number of adoptive families in
Scotland are well-supported.
Services have long stated that post-adoption
services are not uniform or delivered at a level
adequate to support the children and families
who need them. It is not beyond the organisations
concerned to ensure that timely support is
provided, and progress has been too slow.
Availability of affordable housing
Having a home is a fundamental right for everyone
in Scotland. We have stated in both previous
reports that housing should be a priority for the
Scottish Government. This was a strong message
in the 100 Days of Listening report. Yet 2023 saw
a decrease in approvals for affordable housing.
This is having a direct impact on many families,
especially those experiencing poverty.
We acknowledge the funding announced to tackle
homelessness in the recent budget. However, the
latest data in the Promise Progress Framework
shows that there were 10,110 children in
temporary accommodation at 31 March 2024. The
absence of a stable home increases the pressures
on families and increases the likelihood of children
in those families being taken into care.
Availability and quality of supported
housing
People deserve supported housing options that
ensure they can thrive. This can only happen when
they are provided with a well-maintained space
which not only addresses their basic needs but
has the potential to become a safe, loving home.
We know that inadequate housing adversely
impacts care experienced young people, with
some falling into homelessness as a result. There
are still young people being placed in unsuitable
housing based on their age as opposed to 
their readiness. Loopholes exist that leave young
people unsupported at this critical time in their
lives.
Corporate parents must work together to ensure
the availability of high-quality supported housing.
Projects like the Local House Project show this can
be done.
Homelessness prevention pathway
We have twice requested that the government
reinstates the housing support route — or
‘pathway’ — for care experienced people, but we
are yet to have confirmation this is to be done.
The Oversight Board
Priority areas

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25
Those we spoke to told us that advertised services
in local authorities are not always accessible and
available as and when they are needed.
Direct feedback from adoption services has
indicated there is an imbalance between pre and
post support. Post-adoption support is critical,
yet support is discretionary when it should
be mandatory. Services believe a requirement
in this respect would be helpful. A joint mapping
exercise would be a positive development, and one
that could see any geographical anomalies fixed
through targeted action.
Adopted children must have life story work
throughout their entire experience of care. They
should have a sense of identity from a young
age that tells of their life before adoption, and
that continues as they grow. All adoptees must
be offered support to learn their life story and to
access their care records, if they want to.
We heard that social worker retention and
recruitment are having a detrimental impact on
foster care support provision. At the same time, a
shortage of foster carers is increasing the pressure
on social workers.
The work led by Scottish Government on the future
of foster care is welcomed, and must progress at
pace. The consultation on this work closes after
our publication, and we urge action on what was
heard during the Independent Care Review and
subsequently.
The planned national foster care recruitment
campaign is a welcome step, and we hope that
together the work on the future of foster care and
recruitment and retention sees both an increase in
the number of carers, and that they are supported
to develop strong relationships with those they
care for. Government must focus on addressing
systemic issues like lengthy approval processes or
strict eligibility criteria, attracting new carers and
supporting existing carers, enabling local efforts,
streamlining processes, and ensuring robust
support systems.
We welcome the new national minimum
recommended allowance for foster carers and
kinship carers, introduced in 2023. However, the
wider difficulties caused by the lack of inclusion
of informal kinship care (when a child is raised
in the care of a friend or family member) by legal
definition should be dealt with immediately.
Not only do ‘informal’ kinship carers not
receive statutory support, but this can also be
the difference between receiving kinship care
allowance or not. This is putting financial strain on
many kinship families, who receive no additional
income for the children they are bringing up.
Support for kinship carers varies across Scotland,
with some local authorities offering support and
others offering the bare minimum. There is also
very little support or resource available to help
families during a crisis, which often leads to long-
term caring for a child. Support must be made
available to kinship carers to guide them through
the crisis and, as part of this, to help them to
respond effectively to trauma.
The promise is clear that where they are loved and
where it is safe to do so, children should stay with
their families. Approximately one in five ‘looked
after children’ in Scotland are cared for at home.
This group of children — just under 2,500 as of
31 July 2023 — often receive less support than
other groups. This is why it is so important that all
families, especially those in contact with the care
system, have access to early and ongoing help
and support that is free of stigma and designed
to meet their specific family circumstances and
needs.
Organisations with a focus on supporting
fostering, kinship, and adoption told us that the
development of ‘communities of practice’
set up to aid joined-up working have been
helpful. Where these had been put in place,
and care and time had been taken to support 
and develop them, they were found to produce
good results by strengthening connections
between organisations and ensuring shared
direction and activity.

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26
Brothers and Sisters
In Report TWO we highlighted that: We need an
accurate picture of whether brothers and sisters are
living together, with a simple metric for measuring this.
For the first time, the official statistics around care
experienced children and young people will include
data on sibling and sibling-like relationships. The
data should be reported in the spring of 2025. This
is a welcome, albeit long overdue, development. It
means, however, that we are currently still without
reliable data about the extent to which brothers
and sisters are able to stay together. There are
also concerns about whether this data will be able
to tell the story we need to hear. We recommend
that the Scottish Government reviews the data and
approach after the first publication.
In the meantime, we are encouraged by the work
of the Community of Practice for Siblings, which has
become a vibrant place for learning and sharing
work across the country. This is a good example
of how collaboration can help support practice
across the country, and identify and overcome the
barriers that are getting in the way of people being
able to do the right things.
However, workforce capacity issues (explored in
more detail in the next chapter) impact negatively,
and housing issues (referred to above) remain a
barrier to progress.
Other issues
• Whole family group decision making: this
area has shown success over the long term.
It is in line with the promise if it is led by the
families involved, gives power to children, and
is aimed at being support that comes before
any involvement with the hearings system. We
welcome the publication of national standards
for family group decision making and, while it now
exists in some form in 23 local authorities, there
is a need to ensure it is available to everyone
who would benefit from it wherever they live
in Scotland, and that it is sustainably funded.
• Peer and community support: we have heard
that meaningful support exists and, where it
does, the results demonstrate how necessary it
is. However, this support needs to grow further
and will require continued funding and effort
for there to be any chance that the promise is
kept. We have heard of too many small charities
unable to see a future due to funding issues. It is
not for a Local Authority to determine what
is ‘essential’ to a family. It is those individuals
themselves who will often know what works
best for them.
• Consultations: there is a widespread opinion
that further consultations on the case for change
are unnecessary, because this information
already exists. The focus must be on addressing
issues that have long been highlighted. A
common theme emerged from those we heard
from, many of whom spoke of the need to
move from a culture of consultation to action
to take forward the recommendations from
research already carried out. People are tired
of restating the same thing and the retelling
of stories must stop. While consultation on
detailed legislative proposals will always be
required, we urge the Scottish Government to
keep a tight focus.
• Mental health provision: everyone should have
access to high quality mental health support to
support them through adversity. Mental health
support for care experienced children, young
people, and adults is at best reactive. Care
experience is lifelong, and the mental health
support which is offered should reflect this.
The Oversight Board
Priority areas

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27
Our Calls to Action
• Scotland must address the imbalance
of support and resource, including the
difference between support for those
experiencing foster care, formal and
informal kinship care, and care at home.
• Funding must be long-term and trust-
based, allowing the focus to be on
the provision of high-quality care and
support.
• The recommendations of the 100 Days
of Listening work led by Staf and The
Promise Scotland must be progressed
as per Plan 24-30. This includes the
production of a shared set of standards
and principles that will guide systems
and practice to support those moving on
from care.
• The National Family Group Decision
Making Steering Group National
Standards and Practice Guidance must
be embedded across Scotland.
• National Bodies must work collaboratively
to streamline consultation and reporting,
including sharing information to enable
collaboration and avoid duplication.
• Where consultation is absolutely
necessary, it needs to be led by voice,
including ensuring that the voices of
children, families and care experienced
adults are truly heard and they are not
repeatedly asked to share their views and
experiences without seeing action.
• Anti-racism action: we know that Black, Asian
and Minority Ethnic families are at an added
disadvantage within the system, and the actions
required to change are not adopted as widely
as they could be. Organisations we spoke to
told us that there is a significant need, and
opportunity, to urgently progress anti-racism in
the care sector to improve the care and support
provided to all families. This should feature in all
organisations’ strategic plans.
• Accessing support: There are persistent
problems related to availability and accessibility
of support:
– Too many cannot access the right family
support when they need it.
– Some do not know about their rights to
support or the assistance available to help
them realise these rights.
– Families should be able to self-refer and reach
out for what they need when they need it.
– Added to this, time-consuming funding
applications and consultations are frustrating
service providers and placing an unnecessary
burden on all involved.
When finance is difficult to come by, there is a real
risk that we stop funding the things that prevent
problems developing in the first place. This means
we just end up moving more funding to support
the consequences of not intervening early, which
leads to further cuts in the preventative work.
And the negative spiral continues, with more 
and more complex need presenting because
we failed to take preventative action. We have
outlined above the action we expect to see around
funding reform.

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Why this matters
Scotland must hold the hands of those who hold
the hands of the child. This refers to the paid and
unpaid workforce supporting care experienced
children, young people and their families across
Scotland. When we talk about the workforce, we
mean all of those who work with, or on behalf of,
care experienced people and their families, as
well as the wider children’s sector. We use a broad
definition because children and their families have
relationships with a wide range of people, who are
tasked with specific roles to ensure our children
are loved, safe and respected.
We recognise the pivotal role of social workers. The
workforce comprises more than social workers,
residential care workers and foster carers, and
includes a range of professionals from housing
support, teachers, the police, a variety of health
professionals including GPs and other primary
care providers, befrienders, mentors etc. They may
work in the public, third or private sectors. Each
person has their own responsibilities, based on
their job, their professional codes of practice
and their level of power or influence.
To deliver the promise by 2030, we need
empowered workers, bold leaders and determined
change-makers.
Priority area:
supporting the
workforce
“Children experience the 
‘care system’ through 
people — and those people 
need better support.”
Plan 21-24
The Oversight Board
Priority areas

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29
The impact of the
pandemic and the cost-
of-living crisis
The cost-of-living crisis has pushed more children,
young people and families in our communities into
poverty. The Joseph Rowntree Foundation’s ‘Poverty
in Scotland’ report, published in October 2024,
once again paints a stark picture of poverty in
Scotland, and it is shameful that Scotland continues
to have around a quarter of a million children living
in poverty. And whilst the pandemic has had an
impact on everyone, it was much harder on those
who were already living in poverty and/or facing
discrimination. And as well as affecting children
and families, this has impacted on the workforce.
The workforce is already struggling in the face
of enormous and growing pressure on public
finances and services. And they are not only
trying to keep the promise, but also responding
to calls for action to address child poverty and
action focused on improving support for early
childhood development. All three are important
and overlapping, but too often the asks on the
workforce are disjointed. At any one moment in
time, the totality of the changes the workforce is
being asked to action across all three programmes
of reform is too much.
At the same time, the continuing debate around
the National Care Service and its knock-on impact
on the creation of a National Social Work Agency
has delayed progress.
And all of this sits alongside the challenge of
dealing with high levels of stress and poor work-
life balance, cited in the CELCIS Children’s Services
Workforce report as contributing to high rates of
sickness absence and turnover. At the same time,
some workers are also personally experiencing
the cost-of-living crisis and all that life brings. We
understand how incredibly difficult this is;
many members of The Oversight Board are also
part of the workforce.
Scotland is still waiting for the Joint Workforce
Improvement Plan, promised in the Keeping the
Promise Implementation Plan Update and due in
autumn last year.
The challenges facing families and communities,
and those that work with them, are a dangerous
mix that leaves everyone at risk. The importance
of supporting and nurturing the workforce so that
they can do their best is essential to keeping the
promise. A well-supported and well-resourced
workforce can deliver the promise; an
overstretched and under-resourced workforce
cannot — no matter how much it wants to.
Funding challenges
The workforce wants to deliver high quality
support, and we have seen promising practice
across Scotland. The Keep the Promise Fund
distributed over £5 million of funding across the
country, with a focus on ‘supporting the workforce’.
However, these projects are time limited due to
short-term funding.
Recent research by CELCIS, and our conversations
with Social Work Scotland, tell us that the children’s
services workforce urgently needs a joined-up
plan and the necessary investment to deliver
it. There needs to be a long-term commitment
from national and local leaders, which moves the
workforce from a position of constant precarious
funding cycles and successive cuts to a position
of stability and security. We recognise that the
context for leaders is challenging; however we
know that decisions on resourcing and funding
are choices made by people according to their
priorities. There is clear evidence that early help
and support is cost effective in the long term and
has a real impact. We urge those in positions of
power and influence to work together to ensure
we protect our children’s longer term future
by investing in prevention focused services in
the here and now. A practical example of action
here is supporting work on the investment and
disinvestment modelling.

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Jobs people want to do
We also know that vacancies can be hard to fill,
and staff hard to retain. We know that attempts to
convince people to join or stay in professions which
are stressful, undervalued, or unsupported will
be unsuccessful. Instead, leaders must consider
how they can ensure working environments for
those supporting children and their families
that are, at their core, rewarding and enriching.
While this includes rethinking the purpose and
tasks that people are employed to do so that
they are reoriented towards what matters to
children and their families, it also includes shaping
organisational cultures which value, respect and
nurture staff.
We believe that an empowered, supported
and trusted workforce is our greatest asset in
keeping the promise.
The commitments of the promise and keeping
it are everyone’s responsibility. Investing in the
workforce allows them to deliver the quality
of support and services the care experienced
community deserves, and helps them to keep the
promise. Those in positions of power must work
together to ensure the conditions, support and
investment needed by the workforce are delivered.
We believe a national focus is needed to ensure
consistent standards, involving professional
bodies like Social Work Scotland and Education
Scotland. Local delivery should be managed by
local children’s services partnerships, community
planning partnerships, NHS Boards, and third
sector collaboratives, who should be empowered to
design and deliver services which meet local needs.
The Oversight Board
Priority areas

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31
Our Calls to Action
None of what we are highlighting here
is new: the issues are known. What we
need now is action to address them.
• The Scottish Government and COSLA
must produce the Joint Workforce
Improvement Plan that was due in
autumn 2024 as a matter of urgency.
• Ways of working should be reviewed
to ensure that people are able to focus
on what they are there to do, to drive
out duplication and wasted effort. For
example, strategic identification and
allocation of referrals to third sector
agencies working in the same local
authority could cut down waiting times.
Scotland is not a big country. It is
therefore entirely possible for the
responsible parties to come together to
create one joined-up workforce strategy.
All strategic partners are currently
engaged in work to address the need
for change. We call on them to organise
themselves with a view to producing the
specific national plan needed to change
things in time for the 2030 deadline. This
should happen no later than 2025.

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Opportunities

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Opportunities

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The Promise Bill
Consultation has been taking place on elements
to be included in the forthcoming Promise Bill.
The period to early summer 2025 provides an
opportunity to influence the drafting of the Bill.
As it progresses through the Scottish Parliament
in the latter part of the year there will be further
opportunities to influence its scrutiny, such as
giving evidence to committees.
The Independent Care Review’s report on The Rules
sets out what is required in legislation, and it is an
opportunity to simplify the complexity of the legal
landscape. At the time of writing, it is still unclear
what will be included in the Bill. It appears that
the redesign of children’s hearings, foster care,
moving on from care and the definition of “care
experienced” will be included. This does not cover
everything in The Rules report, with protections
for unaccompanied asylum-seeking children an
obvious omission, as well as a right to advocacy.
Given that life-long advocacy is a key element
of the promise and the need to ensure the
significant number of unaccompanied asylum-
seeking children in Scotland are properly
supported, these issues must be included.
There is a danger that the progress of the Bill will be
disrupted by a variety of different asks and a desire
to fix everything through legislation. We therefore
recommend that the scope of the Bill is defined
as soon as possible, that it is proportionate, and
focused on addressing the recommendations in
The Rules report. It is important that any other
legislation being developed in parallel does not
undermine or conflict with The Promise Bill.
There is enough confusion due to the number
of laws already in place. Care must be taken
to simplify matters whilst ensuring rights are
comprehensive.
34
The Oversight Board
Opportunities
As we look ahead to the next five years, we can see opportunities
to maximise Scotland’s ability to keep the promise and to improve
the lives of all children, young people and families.
UNCRC incorporation
The United Nations Convention on the Rights of
the Child (UNCRC) was incorporated into Scots
Law in July 2024. That means children’s rights
must be embedded across public policy and the
actions of public authorities. The UNCRC could be
used to secure further positive changes for care
experienced children and young people.
However, for this to work properly, the scope of
the legal competence of incorporating the UNCRC
needs to be addressed by the UK Government
following a legal challenge instigated by the
previous Westminster administration. The UK
Government must make the appropriate
changes to the Scotland Act to allow the
UNCRC to be implemented fully and without
hindrance.
The Promise Progress
Framework
The Promise Progress Framework, published by
Scottish Government, COSLA and The Promise
Scotland in December 2024, is an opportunity to
get much more meaningful and useful intelligence
which can be used to drive change. This is just the
first part of the Story of Progress. We look forward
to accessing information about how organisations
are doing in their work to keep the promise in time
for our next report. Crucially, the Story of Progress
will also tell us whether the care community feels
the impact of changes.

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Plan 24-30
Plan 24-30 is an opportunity to ensure that people
across the system are clear about what they need
to do and by when. The process of developing
route maps should foster collaboration, ownership
and buy-in.
New UK Government
The new Government in Westminster is an
opportunity for the UK and Scottish Governments
to work together and address some of the most
significant causes of poverty.
The UK Government has set up a poverty
taskforce, and the Secretary of State for Scotland
has been clear he wants to see Scotland’s
particular needs reflected. The taskforce is due
to report in Spring 2025. It must look across the
whole system, and start from the viewpoint of
children, families and households rather than
institutions. If done correctly, this could be a very
significant opportunity for a real shift in poverty
and inequality.
As referred to above, the court case in which the
previous UK Government challenged Scotland’s
ability to incorporate the UNCRC and the European
Charter for Local Self Government ruled that
any amendments to Scots Law can only apply to
laws created by Holyrood. This impacts on the
ability to bring challenges under the UNCRC,
limiting it to matters enacted by the Scottish
Parliament following its formation in 1999.
The UK Government could change that, and
we support the Human Rights Consortium
Scotland’s calls for change.
The Children’s Wellbeing Bill, introduced to the
UK Parliament in December 2024, provides some
positive developments and it is important that
the Scottish Government works closely with
its counterparts in Westminster to ensure that
learning is shared and any opportunities for
cross-border working are maximised.
Sharing good practice to
encourage progress
Every year, there are opportunities for different
parts of the ‘system’ to keep up momentum
on progress, at both a national and local level.
National conferences and events — such as the
Social Work Scotland conference, The Promise
Scotland Stories of Change conference, the COSLA
conference and the NHS conference — create
chances for good practice, success, and learning
to be highlighted and shared — helping to keep a
focus on Scotland’s ambition to keep the promise.
Webinars and events in different local authority
areas encourage cross-sector collaboration and
change.
In considering this point, The Oversight Board has
asked The Promise Scotland to support a gathering
between the Scottish Social Services Council,
higher and further education institutions, The Care
Inspectorate and placement providers to bring
focus to the issue of social work and social care
education. Whilst it is not the job of The Promise
Scotland to organise or facilitate such a thing in
the longer term, we believe that it would be useful
for the purpose of sharing ideas and practice
and developing plans and strategies to ensure
workforce training issues are more unified and
cohesive. Scotland needs a well-trained workforce
to keep the promise.
Everyone feels daunted from time to time when
trying to make such a seismic change. Sharing
our learning and bringing our focus back to
children, young people, and their families helps
to deliver hope and action. We call on everyone
involved in keeping the promise to maximise these
opportunities. The halfway marker on the journey
to deliver the promise will prompt a host of events,
local and national. Let’s use them to redouble our
efforts in a focussed manner and plan ahead to
achieve the promise we have all made.

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Calls to Action

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Calls to Action

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38
The Oversight Board
Calls to Action
From Halfway Section:
• All corporate parents must detail how they will
keep the promise in their corporate parenting
plans by the end of October 2025.
• The development of the route maps in Plan 24-
30 must be supported by The Promise Scotland
and completed by the end of 2025.
• The Promise Story of Progress should look
at local progress through Children’s Services
Planning Partnerships and Community Planning
Partnerships.
• Investment/disinvestment approaches need to
be operationalised.
• A sustainable investment approach must replace
short-term grant funding.
From Family Support
Section:
• Scotland must address the imbalance of support
and resource, including the difference between
support for those experiencing foster care,
formal and informal kinship care, and care at
home.
• Funding must be long-term and trust-based,
allowing organisations to focus on the provision
of high-quality care and support.
• The recommendations of the 100 Days of
Listening work led by Staf and The Promise
Scotland must be progressed as per Plan 24-
30. This includes the production of a shared set 
of standards and principles that will guide
systems and practice to support those moving
on from care.
• The National Family Group Decision Making
Steering Group National Standards and Practice
Guidance must be embedded across Scotland.
• National Bodies must work collaboratively to
streamline consultation and reporting, including
sharing information to enable collaboration and
avoid duplication.
• Where consultation is absolutely necessary, it
needs to be led by voice, including ensuring
that the voices of children, families and care
experienced adults are truly heard and not
repeatedly asked to share their views and
experiences without seeing action.

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39
From Workforce Section:
• The Scottish Government and COSLA must
produce the Joint Workforce Improvement Plan
that was due in autumn 2024 as a matter of
urgency.
• Ways of working should be reviewed to ensure
that people are able to focus on what they are
there to do, to drive out duplication and wasted
effort. For example, strategic identification and
allocation of referrals to third sector agencies
working in the same local authority could cut
down waiting times.
• COSLA, the Scottish Government, Social Work
Scotland, the Scottish Social Services Council 
and The Care Inspectorate should come together
to focus on producing a unified workforce
strategy that is aimed at keeping the promise
by 2030.

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40
About The Oversight Board
Board members
Anna Fowlie
Carrie McLaughlan
David Anderson Chair
Emma Brennan (joined January 2024)
Euan Currie
Jasmin-Kasaya Pilling
Jemma Kerr
Kelly Parry (joined January 2024)
Kezia Dugdale
Lisa Mason (joined January 2024)
Lorraine Moore (joined January 2024)
Maria McGill
Oisin King (joined January 2024)
Ruth Glassborow
Ryan McShane (joined January 2024)
Taliah Drayak
Ewan Aitken, Fiona Duncan, Dr Helen Whincup,
Iain MacRitchie, Professor Morag Treanor, Neil
Squires, Dr Patricia Watts, Sharon McGhee and
Tracey McFall stepped down before this report
was developed. We thank them immensely for
their contributions to our previous reports and
their legacy of insight, ideas and ways of working.
All members of The Oversight Board have a
connection with the ‘care system’, whether that
involves lived experience and/or expertise. You can 
see details of our financial and non-financial
interests on our Register of Interests. It is inevitable
that there will times when those interests come
into conflict with The Oversight Board’s purpose
— to report on Scotland’s progress to keep the
promise. We have a robust process to identify
and manage conflicts in our meetings and in the
writing of this report.
The Oversight Board was established in January
2021. We were recruited based on a set of
agreed values reflecting those under which the
Independent Care Review operated, and we
continue to reflect and hold to those values in how
we undertake our work:
• Committed to realising the vision of the
Independent Care Review.
• Determined to support change.
• Brave, with a willingness to hold those with
responsibility to account.
• Dynamic and flexible.
• Approachable.
• Compassionate, with a willingness and ability
to listen carefully to alternative perspectives.
• Honest, with very high levels of personal
integrity.
As a board, we have responsibility for the task of
monitoring, tracking and reporting on Scotland’s
progress to keep the promise. There are real
challenges in how we undertake our monitoring
and reporting task and what information we use
to check up on progress, but our commitment is
to be honest while maintaining our belief that the
task can be achieved.
In undertaking our role, we are supported by The
Promise Scotland, a non-statutory company set
up to support the work of change. The Promise
Scotland has work underway that will support us
in monitoring, tracking and reporting. We do not
have governance responsibility for those projects,
but the organisation helps us as we fulfil our role.
for the promise

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