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IJB Director's Report

North Ayrshire Council · 30 April 2026
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Integration Joint Board
30th April 2026
Subject : Director’s Report 
Purpose : This report is for awareness to advise members of North
Ayrshire Integration Joint Board (IJB) of developments within
North Ayrshire Health and Social Care Partnership (NAHSCP) 
Recommendation : IJB members are asked to note progress made to date. 
Direction Required to
Council, Health Board or
Both 
Direction to :- 
1. No Direction Required X
2. North Ayrshire Council 
3. NHS Ayrshire & Arran 
4. North Ayrshire Council and NHS Ayrshire & Arran 
Glossary of Terms 
NHS AA NHS Ayrshire and Arran
IJB Integration Joint Board
HSCP Health and Social Care Partnership
COSLA Convention of Scottish Local Authorities
ALISS A Local Information System for Scotland
NES NHS Education in Scotland
NSS NHS National Services in Scotland
PSD Scotland  Public Services Delivery Scotland
MWC Mental Welfare Commission 
SMHLR Scottish Mental Health Law Review
WFWF Whole Family Wellbeing Fund 
1. EXECUTIVE SUMMARY 
1.1 This report informs members of the Integration Joint Board (IJB) of the work
undertaken within North Ayrshire Health and Social Care Partnership (NAHSCP),
nationally, locally and Ayrshire wide. 
2. BACKGROUND 
2.1 This report provides IJB with up to date information on recent activity across the HSCP
since the last IJB.

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3. CURRENT POSITION 
National Developments 
3.1 Scottish Families National Transitions Strategy for Young Disabled People 
On 3rd June 2026 the Scottish Government Transitions Team is hosting a sector
wide online workshop focused on digital resources, tools and supports available to
practitioners working with young disabled people and their families. This session will
bring together national partners who deliver key actions under the National Transitions
to Adulthood Strategy for Young Disabled People 2025–2030. 
Everyone supporting young disabled people plays a crucial role in preparing and
planning for transitions into adulthood. Scotland’s National Transitions to Adulthood
Strategy was published on 30 June 2025 and aims to ensure every young disabled
person feels confident, empowered and supported to control their own path to
success. 
The Strategy is delivered in partnership with COSLA and is underpinned by ARC
Scotland’s Principles of Good Transitions, which emphasise early planning, person
led approaches and coordinated support. 
This workshop will: 
• Showcase the digital tools, resources and supports available to help improve
transitions. 
• Increase awareness of resources available across Scotland. 
• Provide a short “show and tell” style segment from each partner organisation. 
• Offer practical demonstrations to support frontline use and signposting. 
Confirmed Contributors Speakers will include: 
• The Alliance – ALISS (A Local Information System for Scotland) 
• ARC Scotland – Compass & eLearning / Knowledge Hub 
• Contact – Talking About Tomorrow Website 
• Family Fund – Digital Transitions Support for Families 
• Skills Development Scotland – My World of Work 
• PAMIS – Passports & PMLD Transitions Support 
• NDTi – Planning Live 
• Scottish Government – Strategy update and ecosystem overview 
The workshop is designed for practitioners and professionals including but not limited
to: 
• Local authorities 
• Health boards 
• Health & Social Care Partnerships

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To reserve a place you can register online using the Eventbrite link - National
Transitions Strategy for Young Disabled People - Digital Resources Tickets,
Wednesday 3 June  •  10 - 12:30 GMT+1 | Eventbrite  
3.2 Public Services Delivery Scotland 
On 1 April, NHS Education for Scotland (NES) and NHS National Services Scotland
(NSS) came together to form Public Services Delivery Scotland (PSD Scotland)—a
new national partner for transformation across health, social care, and the wider public
sector.   By combining strengths in workforce education, digital innovation, and Once
for Scotland infrastructure and national clinical services, PSD Scotland is built on
trusted foundations and a commitment to continuity. 
As part of the wider ambition to reshape and modernise how national services operate,
PSD Scotland will have a clear focus on reducing duplication and ensuring that
frontline staff have the skills, tools, data and infrastructure they need to deliver the
best possible outcomes for the people and communities they serve. 
Their aim is to work in partnership to improve outcomes for people and communities
by providing joined-up national support, educating and developing the workforce,
delivering Once for Scotland national clinical services and infrastructure, and
accelerating safe, evidence-led digital transformation and innovation. 
PSD Scotland will operate according to core values of putting people first, prioritising
partnership, driving evidence and data-led improvement, focusing on prevention and
long-term outcomes, and upholding transparency, co-design and trust in everything
we do. 
Over the coming months, they will continue to develop their structure and strategy,
ensuring a smooth transition for staff, partners and the wider public. They will also
continue to provide the services of their predecessor organisations without
interruption, and existing points of contact and established communication channels
will continue unchanged. 
3.3 Mental Welfare Commission Strategic Plan 2026-29 
The Mental Welfare Commission (MWC) approved and published their Strategic Plan
for 2026-29 on 24th February 2026.

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The 2026-29 strategic plan builds on the four priorities
that have steered the Commission since 2023 : to
challenge and promote change, to increase their impact,
to improve their efficiency and effectiveness, and to focus
on the most vulnerable. Feedback confirmed that these
priorities remain relevant, but that they must be
strengthen and that the MWC should be bolder in their
national leadership role. 
The Scottish Mental Health Law Review (SMHLR) made far-reaching
recommendations, including an expanded role for the Commission itself. Whilst the
Scottish Government’s decisions are awaited, this strategy sets out the MWC ambition
to do all they can with the powers and resources they currently have. 
3.4 Impact of COVID-19 on Health and Social Care in Scotland 
People living in Scotland through the pandemic – including bereaved
relatives, patients, service users, carers, healthcare professionals,
those separated from relatives in care homes, prisoners, people
experiencing homelessness and others – will see their
experiences reflected in a new publication from the Scottish COVID-19
Inquiry. 
The record summarises evidence heard from 156 witnesses over more than 16 weeks
of public hearings held between October 2023 and May 2024. It covers what they told
the Inquiry about their experiences of care homes, healthcare services and end of life
care – reflecting witnesses’ views on how Scotland's health and social care system
responded to the crisis between January 2020 and December 2022. 
Recurring themes across the evidence include grief and bereavement, mental health,
PPE availability, staffing pressures, and the quality of guidance issued during the
pandemic. 
The record also includes a note on Anne's Law, which strengthens the rights of care
home residents to maintain contact with loved ones during infectious disease
outbreaks. Regulations were approved by the Scottish Parliament in March 2026. 
3.5 Anne’s Law 
New regulations about care home visiting that are commonly known as Anne’s Law
came into force on Tuesday 31 March 2026. The regulations strengthen the rights of
people living in adult and older people’s care homes to maintain contact with those
who are important to them. They do this by introducing duties for care home providers
in relation to visiting arrangements, identification of Essential Care Supporters, and
transparency where visiting is restricted for any reason.

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A Code of Practice has been developed to provide guidance for care home providers,
managers and staff on applying the legislation consistently and fairly. It will also
support care home residents, families and friends to know what they should expect
from care homes. 
From 31 March 2026, when care homes restrict visits for any reason, they must notify:
• residents, their representatives if appropriate, and Essential Care Supporters
• the Care Inspectorate
• the Chief Social Work Officer for the relevant local authority. 
A three-month implementation period (31 March – 30 June 2026) will apply to support
providers to fully embed the new arrangements. The legal duties under Anne’s Law
will apply from 31 March 2026. The Care Inspectorate will continue to take a
proportionate and supportive approach, recognising that providers are implementing
new requirements during this period. During this time, providers should take steps to
ensure their policies, processes and staff awareness align with the legislation and
Code of Practice. However, the new notification requirements will apply from 31 March
2026. 
3.6 National Care Service Charter of Rights 
The National Care Service Charter of Rights (‘the Charter’) was published on 25th
March 2026.  The Charter aims to help people to better understand their existing rights
and what they should expect when accessing, or waiting to access, social care, social
work and community health services in Scotland.   You can find the full Charter, along
with a range of accessible versions at www.mygov.scot/ncs-charter. 
Publication of the Charter marks an important step in delivering a rights-based
approach to care in Scotland. To ensure the Charter is put into action, the next phase
of work will focus on implementation, including identifying opportunities to raise
awareness of the Charter and embed it into care services. 
3.7 Whole Family Wellbeing funding (WFWF) Year 3 Review 
The Scottish Government have published the review of the Year 3 WFWF activity:
Analysis of Year 3 (2024-2025) Whole Family Wellbeing Funding Programme
Templates - gov.scot. 
Established by the Scottish Government in 2022, the Whole Family Wellbeing Funding
(WFWF) programme aims to drive systems change at a local level to improve the
delivery of holistic whole family support in line with the National Principles – so that
every family in Scotland can access the right support at the right time, reducing the
need for crisis intervention and helping children to thrive within their own families. 
This analysis examines Year 3 (2024-25) reporting templates submitted in time to
complete this research by 23 of Scotland’s 30 Children’s Services Planning
Partnerships (CSPPs). It provides a descriptive overview of activities funded through

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Element 1 of WFWF, identifies emerging themes and highlights examples of positive
practice to help CSPPs learn from each other’s approaches to delivering holistic whole
family support. 
The Lines Between, a social research company, have been thematically analysing all
available annual reporting templates from Year 3 of the WFWF Programme. This work
does not examine outcomes in depth as this is in scope for the Year 3-4 evaluation.
However, this report provides a timely, descriptive overview of the continued progress
of these activities, draws out key themes and commonalities across areas, and identify
examples of positive practice.   
North Ayrshire Developments 
3.8 Appointments 
Following a successful recruitment process, I am delighted to advise that John Geates
has been appointed as the new Independent Chair of the North Ayrshire Alcohol and
Drug Partnership, with effect from 24 March 2026.  
John will be taking over from Billy Brotherston, who finished in the role on 24 April
2026.    I would like to acknowledge Billy’s contribution as outgoing Chair – his
support, leadership and steady guidance have been hugely appreciated, and we are
very grateful for everything he’s done during his time with the ADP.    
I’m sure you’ll all join me in welcoming John to the role and support him to build on
the strong partnership working at the ADP, and in thanking Billy for his commitment
and work over the years. 
3.9 Care Inspectorate Inspection Reports 
Trindlemoss 
The Care Inspectorate completed an unannounced inspection of Trindlemoss House
on 23 March 2026 and reported very positive findings, with four quality indicators
graded 5 – Very Good and one graded 4 – Good, and no requirements made. 
The inspection highlighted strong, person-centred care and support that promotes
wellbeing, independence and positive outcomes; effective leadership, governance
and quality assurance arrangements; a skilled, motivated and well-supported staff
team; and high-quality care planning aligned to the Health and Social Care Standards,
including effective Positive Behaviour Support. The physical environment was
described as safe, personalised and supportive, with scope to continue strengthening
this area to further enhance people’s experience. 
A previous improvement action relating to six-monthly care reviews had been fully
met, and no complaints have been upheld since the last inspection, providing strong
assurance to the IJB regarding the quality and governance of the service.

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Montrose House 
The Care Inspectorate published the report following an unannounced inspection of
Montrose House on 6th March 2026 and evaluated the service as 4 – Good across all
five quality indicators. 
The inspection found that people experienced warm, respectful and person-centred
care that supported health, wellbeing and dignity, with visible and responsive
leadership, improving staffing stability, and effective quality assurance arrangements.
Care planning and risk assessment were up to date and generally well used by staff
to guide safe, personalised support, with improved review processes noted, although
some anticipatory care plans would have benefited from further detail. The
environment was described as clean, homely and generally well maintained, though
some minor cleaning issues in communal areas were identified.   
One area for improvement was made in relation to ensuring the safe and correct
storage of medication in people’s bedrooms, including improved labelling and storage
arrangements. 
Leaders were visible, supportive and responsive, which helped create a culture where
concerns were raised early and addressed quickly. Quality assurance processes were
effective and ensured resources matched people's needs. No complaints have been
upheld since the previous inspection, providing overall assurance to the IJB regarding
the quality and safety of the service. 
It should be noted by the IJB that this is the first time since inspected in 2018 that
Montrose House has achieved positive Care Inspectorate gradings across all
domains.  The Care Inspectorate highlighted that staffing arrangements were
appropriate and supported good outcomes for people. A recent reduction of the
number of service users and available beds meant that the service's reliance on
agency staff had been significantly reduced. Furthermore, shift patterns had been
changed, which led to more staff being present at times of high support need, such as
lunchtime. The improved staffing ratio meant staff had time to interact meaningfully
with residents. This reduced stress, improved wellbeing and helped staff provide
person centred care. 
3.10 NEST team member shortlisted in National Diversity Awards 
The Neurodevelopmental Empowerment and Strategy Team (NEST) team member
Celine Dyer has been shortlisted for the National Diversity Awards 2026 in the Positive
Role Model – Disability category. 
The award recognises individuals who are helping to break down barriers and improve
understanding of disability in everyday life.

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Celine, who is the only person from Ayrshire to be nominated
across all categories this year, uses her lived experience to
support neurodivergent individuals, families and professionals in
ways that are kind, empowering and deeply human. 
You can support Celine by voting online. You can also read more
about her nomination and a bit about her story in this NEST blog. 
Congratulations Celine on this well-deserved achievement - and
wishing you the best of luck at the finals. 
3.11 Dementia Connect 
Dementia Connect is a local group that can offer advice and information to those living
with dementia and their families or carers. 
The group offers a free Dementia Support Pack that can help with navigating local
and national supports, as well as a ‘(Get) TUIT’ newsletter that provides information
on local activities. You can also sign up to the group’s WhatsApp for news and events
alerts, or follow them on Facebook by searching ‘Dementia Connect Carers Group
(North Ayrshire)’. 
To find out more, or to request the support pack or newsletter, contact Mike by calling
07508 188 542 or emailing michaellunn29@gmail.com 
3.12 Celebrating 10 years of Woodland View Hospital 
A celebration of the ten-year anniversary of Woodland View Hospital in Irvine has
been launched, with current and former patients and their families and carers being
invited to get involved.
The hospital, which opened in the
Spring of 2016, is a purpose built,
integrated mental health facility serving
the whole of Ayrshire, bringing together
a full range of outpatient and inpatient
facilities including the previous adult
inpatient wards at Ailsa Hospital in Ayr
and University Hospital Crosshouse. 
As part of the celebrations, North Ayrshire Health and Social Care Partnership would
love to hear stories from patients who have received care at the hospital, as well as
those who have supported their loved ones through treatment at Woodland View. 
These stories could become one of the featured pieces in the Partnership’s ‘10 Years,

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10 Stories’ project, helping to highlight the impact Woodland View has had on
individuals, families, and our wider community over the last decade. 
Whether their experience is big or small, challenging or inspiring, these can be shared
by emailing MentalHealthEngagement@north-ayrshire.gov.uk or calling 07392 128
928. 
In addition, the Partnership is running an anonymous survey for patients and former
patients to better understand your experiences of the mental health ward environment
and how it assisted you in your care and recovery. 
The survey looks at what is working well, where improvements could be made, and
how we can continue to develop an environment that supports high-quality patient
care. 
Finally, a separate anonymous survey for families and carers can be accessed online,
focussing on how the ward environment supports the person you care for, how it
supports you in your role as a carer, and where improvements can be made.
The closing date for both surveys is Monday 4 May. 
4. IMPLICATIONS 
4.1 Financial
None
4.2 Human Resources
None
4.3 Legal
None
4.4 Equality/Socio-Economic
None 
4.5 Risk
None
4.6 Community Wealth Building
None
4.7 Key Priorities
None
5. CONSULTATION 
No specific consultation was required for this report. User and public involvement is
key for the partnership and all significant proposals will be subject to an appropriate
level of Consultation. 
Caroline Cameron, Director
[Carolinecameron@north-ayrshire.gov.uk/01294 317723] 
Appendices
Nil