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9. DirAppFinal - Rapid Rehousing Transition Plan - Post ELT - FINAL - 19-10-22

North Ayrshire Council · 1 November 2022
Back to Cabinet — 1 November 2022 and its agenda

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NORTH AYRSHIRE COUNCIL 
1 November 2022 
Cabinet
Title: Rapid Rehousing Transition Plan Progress
Purpose: To provide a year three update on the implementation of the
North Ayrshire Rapid Rehousing Transition Plan, and to seek
approval for the priorities identified for year four of the plan. 
Recommendation: It is recommended that Cabinet: 
(i) considers the progress made to date in the
implementation of the Rapid Rehousing Transition Plan. 
(ii) agree the priorities set for delivering the Rapid Rehousing
Transition Plan during 2022/2023. 
1. Executive Summary 
1.1 The North Ayrshire Rapid Rehousing Transition Plan (RRTP) 2019-2024 was approved
by Cabinet in March 2019, subject to Scottish Government funding. 
1.2 Implementation of the RRTP is undertaken by a multi-agency task force chaired by the
Head of Service for Housing and Public Protection. 
1.3 There has been significant progress made in implementing the RRTP, which has
resulted in the development and implementation of a range of inter-agency initiatives. 
2. Background 
2.1 The North Ayrshire Rapid Rehousing Transition Plan was approved by Cabinet in March
2019 and following review was awarded £1.196m of Scottish Government funding to
deliver the five year plan. 
2.2 The North Ayrshire multi-agency Homelessness Task Force, chaired by the Head of
Service for Housing and Public Protection, is responsible for overseeing the
implementation of the RRTP and monitoring of the budget. 
2.3 The table below summarises the first three years’ progress in implementing the plan.

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RRTP Outcome Progress – Year 3   
We will proactively
prevent
homelessness
wherever it is
possible to do so
▪ We have increased funding to the Community Housing
Advocacy Project to support people who are at risk of
homelessness as a result of the cost-of-living crisis 
▪ We are working with private sector landlords to prevent
the incidence of homelessness on receipt of a Section
11 notification (which advises the Council of their
intention to evict a household) 
▪ We are working with Health Improvement Scotland to
understand where prevention activities could intervene
within Health systems to reduce the risk of crisis, and
subsequently homelessness
▪ We are undertaking a young persons’ housing
sustainability pilot within the Garnock Valley.  New
Council tenants under the age of 25 will be offered a
package of support to improve their independent living
skills, whilst ensuring that they understand the rights
and responsibilities of having a tenancy. The pilot was
temporarily paused as a result of COVID 19 and will
resume again by March 2023.
▪ The Violence Against Women Partnership have
undertaken a range of activities within secondary
schools to promote gender equality and to highlight the
impact of gender-based violence 
▪ We developed a robust prison discharge protocol
aligned to the national SHORE standards;
implementation was delayed as a result of the
pandemic, and has been rescheduled for delivery
during 2022/2023 
We will reduce time
spent in temporary
accommodation 
From January to March 2020, we undertook a pilot of increased
lets to homeless households within the following categories: 
• Households with children
• Households in employment
• Women experiencing violence 
During the pandemic we extended the increased lets to all
homeless households. Reducing our duration of homelessness
from 26 weeks to 23 weeks. 
We have significantly reduced the time households spent in
temporary accommodation as demonstrated below. 
Dispersed                  Hostel                                   
Accommodation        Accommodation 
Year   2019/20            109.5 days                20.7 days
Year   2020/21            102.3 days                16.6 days
Year   2021/22             93.2 days                  6.7 days

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The time spent in dispersed accommodation has reduced by
15% and our time spent in hostel accommodation has reduced
by 68% since the implementation of the RRTP. 
We will reduce the
number of hostel
spaces and
prioritise the use of
dispersed
accommodation
▪ We have reduced Hostel Accommodation in North
Ayrshire by 53 bed spaces by closing both Green Street
Hostel and Victoria House
▪ We worked in partnership with Women’s Aid to reduce
shared refuge accommodation in both Irvine and
Kilbirnie, replacing them with dispersed accommodation 
▪ We increased our level of dispersed temporary
accommodation to accommodate the closure of both
hostels, and in response to increased demand as a
result of COVID-19.  There is a lower rate of turnover in
dispersed furnished accommodation than within hostel
provision. It is therefore necessary to create a higher
level of dispersed accommodation to facilitate hostel
rooms being closed   
We have committed to reducing our dispersed temporary
accommodation to 115 units by year 5 of the RRTP. We
currently have 240 units of dispersed accommodation and due
to the level of demand, have not been able to reduce
accommodation levels. We are focusing our resources on
prevention and early intervention initiatives in an effort to
reduce homelessness. Success of these initiatives will enable
us to further reduce levels of temporary accommodation
provision. 
We will implement
Housing First for our
most complex
disadvantaged
service users. 
Target by the end of
year 3: 
60 Housing First
Tenancies
Working across the Community Planning Partnership, we aim
to break the cycle of homelessness for people with the
multiple and complex needs of addictions, mental health
issues and offending behaviour by increasing the number of
Housing First tenancies available. 
▪ An interagency team has been developed to deliver a
coordinated response to support the above client
group to sustain their mainstream accommodation and
improve their life outcomes, including the objectives as
detailed within our RRTP  
▪ We had committed within the RRTP to set up 20
Housing First tenancies in Year 3, taking us to a total
of 60. We have exceeded this target and reached 62
by the end of 2021/2022
▪ During Year 3, we identified 22 Housing First clients
utilising the criteria detailed within the RRTP and
furnished all 22 tenancies at a cost of £77,000, using
the funding made available from Scottish Government
for this purpose. 
Resources aligned to Housing First:

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▪ During 2021/2022 we created an additional Support
Worker post as a resource to meet the demands of the
increased caseload 
▪ We have an agreement in place to consolidate the five
years’ funding provided by Scottish Government for the
RRTP to maximise our opportunity to deliver on the full
commitments as detailed within our RRTP 
▪ We have completed recruitment of the specialist
Mental Health and Addiction posts within the specialist
Housing First Team 
▪ We have procured a specialist 3rd sector advocacy
and peer support service for our Housing First clients
which focusses on both addictions and mental health. 
This contract commenced on 13th December 2021
▪ We have a dedicated resource within the Housing First
Team providing advice and support to people who are
at risk of homelessness from within Scottish prisons,
identifying people who meet the criteria for Housing
First on discharge and liaising with the integrated
Housing First Support team to manage the transition
between prison and Housing First Tenancy
▪ We continue to support Riverside Homes, who were
awarded Scottish Government funding to enable them
to provide Housing First support for families.  The
project which commenced in June 2021 currently
provides direct support to 20 families with children,
who are struggling to maintain their tenancy, or who
have previously been through the homeless system 
▪ We continue to focus on prison discharge as the main
route into Housing First to try and break the link
between homelessness and criminal activity
(incarceration). As a result, 64% of the people being
supported by the Housing First model come from a
prison setting 
Impact
We have resettled and supported 48 males (average age 36)
and 14 females (average age of 36) into Housing First
tenancies.  All 62 households had previously been known to
Homeless Services. 
Our Housing First tenancy sustainment success rate is as
follows: 
• Year 1 (2019/2020) 67% 
• Year 2 (2020/2021) 91% 
• Year 3 (2021/2022) 92%

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We recognise that the ongoing improvement is as a direct
result of the integrated approach adopted as we have brought
on more specialist provision. 
In addition, we undertook a review after year one to identify
learning. This resulted in a range of work being undertaken
with partner agencies to ensure we had a community
planning understanding of and response to Housing First.
This included: 
▪ Work undertaken with the Safer North Ayrshire
Partnership, who now have Housing First included
within the Safer North Ayrshire Strategy
▪ Training with local housing teams to expand their
knowledge and understanding of both the Housing
First programme and the support services available
where issues arise
▪ We worked in partnership with Police Scotland (locality
teams) to develop a shared understanding of the
outcomes to be achieved; this informed our joint
approach as issues arise on an individual basis
▪ We undertook training with the antisocial behaviour
team to ensure that we responded jointly when
negative behaviour became apparent, with a focus on
resolving arising issues as opposed to enforcement
action
▪ By involving the Health and Social Care Partnership
and NHS Ayrshire and Arran in the Housing First
Team, we have successfully communicated the needs
of this client group across our health partners.
▪ Work was undertaken with Scottish Fire and Rescue
which resulted in the undertaking of Fire Safety
assessments within every Housing First tenancy
▪ We work alongside voluntary organisations ensuring
they are cognisant with the programme; this has
resulted in their support in providing both services and
goods as required
▪ The North Ayrshire food bank provides vouchers for
our Housing First tenants
▪ The latest service recruited into the Housing First
programme is Turning Point Scotland who offer a Peer
Support service for our Housing First tenants.  The
service works in tandem with the existing Prevention
Early Intervention and Recovery (PEAR) delivered by
Addiction services

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We will shift funding
towards flexible
floating Housing
Support services
▪ We have successfully integrated the Housing Support
Service previously provided by Barnardo’s with the
North Ayrshire Housing Support Service, ensuring a
focused and consistent approach to the delivery of
services in line with both the RRTP and the Local
Housing Strategy 
▪ The Health and Social Care Partnership have provided
funding in kind by way of specialist training for the
Housing First Support Workers 
2.4 The table below details the emerging priorities for year four of the RRTP.   
RRTP outcome Priorities – Year 4   
We will proactively
prevent
homelessness
wherever it is
possible to do so
▪ We will implement the prison discharge protocol to
reduce the risk of homelessness on discharge
▪ We will work with partners to review and update the
hospital discharge protocols to ensure people are not
homeless on discharge
▪ We will finalise the review of the throughcare protocol to
ensure young people leaving care have pathways into
housing and therefore do not become homeless
▪ We will consider emerging best practice and review how
we deliver services to reduce the risk of homelessness
through prevention and early intervention
▪ We will maximise tenancy sustainment by ensuring that
new and existing tenants have access to the support
they require
▪ We will continue to work with partners to reduce the
incidence of domestic violence 
We will reduce time
spent in temporary
accommodation
▪ We will continue to monitor the time spent in temporary
accommodation and will review the factors which impact
on the duration 
We will reduce the
level of dispersed
accommodation
▪ We will reduce temporary dispersed accommodation by
10 units by the end of year 5 of the plan
We will implement
Housing First for our
most complex
disadvantaged
service users
▪ We will increase the number of Housing First
Tenancies created to 80
▪ We will increase the support provision by recruiting
one additional Housing First Support Officer post
(funded by the Scottish Government RRTP funding via
the Ending Homelessness Together Fund)
We will shift funding
towards flexible
floating Housing
Support services
▪ This objective has been met as detailed within the table
above at 2.3

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3. Proposals 
3.1 It is proposed that Cabinet: 
(i) considers the significant progress made to date in implementing the North Ayrshire
RRTP, as detailed at para 2.3; and
(ii) approves the year 4 priorities as detailed at para 2.4 of this paper. 
4. Implications/Socio-economic Duty
Financial
4.1 The RRTP is funded by the Scottish Government on an annual basis via the Ending
Homelessness together fund.
Any reduction in the number of dispersed furnished flats will result in a reduction in
rental income which will require to be offset by reduced expenditure across the service. 
Human Resources 
4.2 The majority of Housing First resources to date have been provided within existing
housing budgets, as we have realigned staffing resources to focus on this work.
Support provision will be increased with the appointment of an additional Housing First
Support Officer post (funded via the Scottish Government Ending Homelessness
Together Fund). 
Legal 
4.3 The Council has a statutory responsibility to prevent and alleviate homelessness. The
implementation of the Rapid Rehousing Transition Plan assists with the delivery of this
duty. 
Equality/Socio-economic 
4.4 The expansion of homeless prevention activities reduces the risk of crisis for
households in the most socially deprived demographic. The Housing First programme
works to support people with complex needs back into training and employment,
reducing the dependence on welfare benefits and improving life outcomes. 
Climate Change and Carbon 
4.5 None. 
Key Priorities 
4.6 The Housing First element of the RRTP supports the Council priority ‘North Ayrshire
residents and communities are safe’ by breaking the cycle of homelessness and
criminal behaviour, working to support households with complex issues to engage with
support and wider service provision. It also supports the Council priority ‘North
Ayrshire has an inclusive, growing and enterprising economy’ as it works to engage
vulnerable people with training, education and employment opportunities.

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The RRTP supports the Council priority ‘North Ayrshire’s residents and communities
enjoy good life-long health and well-being’ as it works to tackle inequality, ensuring
vulnerable people have access to services, employment opportunities and housing. It
also supports the Council priority ‘North Ayrshire has homes that meet our residents’
needs as it works to deliver sustainable housing outcomes which meet people’s needs
and aspirations. 
Community Wealth Building 
4.7  None. 
5. Consultation 
5.1 A range of consultation has been undertaken with service users, staff and partners via
Homeless Network Scotland and Health Improvement Scotland and directly with the
Scottish Government to inform the RRTP priorities. 
RUSSELL McCUTCHEON
Executive Director (Place) 
For further information please contact Janeine Barrett, Senior Manager (Homelessness
and Community Safety) on 01294 314600 
Background Papers 
1  - North Ayrshire Rapid Rehousing Transition Plan 2019 -2024