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Public Conveniences

North Ayrshire Council · 23 January 2024
Back to Cabinet — 23 January 2024 and its agenda

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NORTH AYRSHIRE COUNCIL 
23 January 2024 
Cabinet 
Title:    Public Conveniences 
Purpose:  To provide Cabinet with an update on the current position in
relation to public conveniences in North Ayrshire and to make
recommendations for their future operation. 
Recommendation:  It is recommended that Cabinet:
a) Approves the proposals for the future of the remaining
Council-operated public conveniences as set out in this
report; and
b) Agrees to accept a further report in April 2024 to consider the
results of the engagement in relation to community interest in
five public conveniences. 
1. Executive Summary 
1.1 There are seven Council owned public conveniences currently in operation in North
Ayrshire. 
1.2 Opportunities to reconsider the model of operation of some of the public conveniences
continue to be taken – through external funding and asset transfer. Many of the
remaining public conveniences are subject to regular complaints from the public due to
their aesthetic condition and age. 
1.3 With the opportunity provided by the current closure of Melbourne Gardens in Saltcoats
and exploratory work being progressed with Inspiring Scotland for an alternative model
of provision in the town, and the recently completed refurbishment of the Gallowgate
site in Largs, consideration should be given to the future options for the remaining public
conveniences as presented in this report. These options have been designed to ensure
that the Council and its partners continue to develop and operate a smaller number of
better-equipped facilities within the local authority area. 
2. Background 
Previous Progress 
2.1 At its annual budget meeting of 17th February 2016, the Council agreed to close the
public conveniences (PCs) in Arran, Cumbrae, Irvine and West Kilbride with effect from
1st April 2017. This decision recognised the financial challenges being faced by the
Council and the need to protect statutory services.

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2.2 Every effort was made to agree alternative operating models with local community
groups as valued partners. Officers continued to work with community groups to
consider what support the Council could offer to enable them to take over the toilets,
potentially through asset transfer or key holding agreement for communities to develop
approaches to delivering the facilities in alternative ways. As a result:
• Coastwatch Scotland (Irvine) requested the asset transfer of the PCs at Irvine
Beach Park. 
• Cumbrae Community Development Company agreed to the asset transfer of all five
public toilet facilities on the island.  
• Community groups on Arran agreed to take over five of the nine public toilet facilities
on the island (Blackwaterfoot; Brodick Green, Whiting Bay; Glen Sannox,
Lochranza) through asset transfer agreements.  The remaining four facilities at
Kilmory, Sandbraes, North Sannox and Lamlash, closed from 31 March 2017. 
• West Kilbride Community Council has a Temporary Occupational Licence (TOL).
• The Portal Leisure Centre became fully operational with public toilets available
within the main entrance, facilitating the closure of the East Road, Irvine toilets in
March 2017,
• The public toilets in Largs (Aubery Park, Broomfields, Mackerston, Gallowgate and
the Pencil), and Saltcoats and Ardrossan (Braes, Melbourne Gardens and
Ardrossan South Beach) remained open with alternative funding arrangements
agreed by Council.
• The closure, removal and termination of the contract with JCDecaux of all automatic
public conveniences (APCs) was completed with all utilities terminated and
contracts ended. The APCs were situated at Saltcoats station, Saltcoats car park,
Dalry, Kilbirnie, North Shore Ardrossan and Skelmorlie. None of these facilities
remain.
2.3 The projected savings offered at the time, following this change, were as follows: 
• Removal of £125,000 from the budget for 2017/18, for PCs
• Removal of £218,000 from the budget for 2017/18, for APCs 
This saving was achieved with the complete removal of these PCs and APCs and their
associated costs. 
2.4 Communication on those planned PC closures included appropriate signposting to
alternative facilities in other public buildings and work with local groups to improve
awareness of the alternative facilities available in the area. 
Current Position 
Island Public Conveniences
2.5 A successful application to the Scottish Government’s Islands Programme secured
funding for the Islands Pit Stop project funding (£540,000). This will redevelop island
toilet buildings owned by North Ayrshire Council into accessible “Visitor Pit Stops.”
These will be refurbished buildings offering visitors sustainable and efficient amenities
with landscaped outdoors space where required. The project will be delivered by the
community groups across the islands with groups receiving funding directly to support
the redevelopment, in line with the needs of the community and visitors alike. Active

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Travel infrastructure will be included at the sites alongside two additional motorhome
waste disposal points across the islands. The locations are as follows: Blackwaterfoot,
Brodick Green, Kilmory, Lamlash, Lochranza, Whiting Bay Foreshore, all on Arran and
Crocodile Rock, Cumbrae Slip, and Fintry Bay, all on Cumbrae. 
Ardrossan South Beach
2.6 Following a successful Community Asset Transfer, including the public conveniences,
work is underway at Ardrossan South Beach by the Ardrossan Community Development
Trust to deliver a café and community hub supporting their wider place-based
regeneration project for this area. This has been part funded by the Scottish
Government’s Regeneration Capital Grant Fund and the Council’s Community
Investment Fund. 
Melbourne Gardens
2.7 Based on estimates from the Council’s Property team and the loss adjuster, £130k has
been reserved for reinstatement on a like for like basis for the Melbourne Gardens site.
Discussions are progressing with Inspiring Scotland regarding potential community
interest in the development of this site. A visioning meeting was held in June with active
community partners, Council services and Elected Members to discuss the site and
aspirations for a wider community impact. Inspiring Scotland has been successful in
their application to the Repurposing Property Grant Fund and their appointed architect
is currently undertaking a feasibility study of the facility and wider site. This would
enhance the group’s ambitions for wider community considerations such as the use of
the beach and future plans for the restoration of the outdoor swimming pool. It is
envisaged that this facility would be transferred to the community group to operate.
Payment on entry options could also be considered at design stage.  This would also
hopefully ensure the new build facility was protected to some degree from vandalism as
well as generating a small income to contribute to running and repair costs. Support will
be provided to Inspiring Scotland to investigate potential sources of funding to support
community led delivery of any recommendations arising from the Study. 
Gallowgate, Largs
2.8 Gallowgate toilets have recently been refurbished with paddle gates installed at this site
with a contactless pay on entry facility. It is also an accessible “Changing Places” space. 
Other Council-owned and operated public conveniences
2.9 The remaining Council-owned and operated public conveniences currently in operation
are listed below. 
2.9.1  Most are subject to regular complaints from the public due to their aesthetic condition
and age. Other frequent complaints focus on issues caused by constant vandalism
which make the facilities unusable by other members of the public. Facilities
Management (FM) and Property Management & Investment (PMI) respond to these
issues as soon as they are reported or noticed by staff. Orders for replacement
equipment are made and installed as quickly as possible. However, new equipment is
regularly destroyed shortly thereafter.   
These are:
• The Braes, Saltcoats. This facility is subject to frequent vandalism and subsequent
closures. A high-level estimate provided by the Council’s property team last year
suggested that c.£215k would be required for future investment at the Braes. Non-

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domestic rates, utilities and repairs currently cost c.£12k per annum. Staff time and
cleaning supplies cost an additional c.£22k per annum. 
• Broomfields, Aubrey Park, Mackerston Place, Pencil Point in Largs. Aubrey
Park, Mackerston Place and the Pencil are all closed between October and March.
Aubrey Park only provides male facilities due to long term issues with repairs to the
female block which has no prospect of being fixed due to the close proximity to a
pond making costs prohibitive. The estimated current required investment in the
toilets at Broomfield is £62,000, Mackerston Place is £73,000, and the Pencil is
£60,000. 
• Eglinton Country Park is linked to the Tournament Café facility and therefore not
in scope. 
Budget
2.9.2   Facilities Management’s full year running costs for the PCs (excluding Eglinton Park)
during 2022/23 was c.£80k.The annual income received from the Largs car park fund
to support the Largs facilities is £35k.  Other costs such as utilities, non-domestic rates
and repairs of c.£50k will be in addition to this £80k. Running costs can fluctuate
significantly year to year depending on the level of repairs, cleaning supplies, additional
staffing, utility charge charges and on the level of vandalism at sites. As an estimate,
the total employee costs and cleaning supplies is circa £60k per annum. This does not
include the ad hoc call outs for additional staff presence following an incident or
complaint at the sites which could equate to c.£2k - £3k.
2.9.3 There is currently no Council capital funding available to invest in the public
conveniences. Should the properties be transferred to community ownership, external
funding opportunities could be investigated and pursued by community organisations
to support future investment. Potential sources of funding include the Regeneration
Capital Grant Fund and Communities and Place Fund.  
Overview of sites and recommendations
2.10 Due to the situation outlined above, the following is recommended: 
Saltcoats
2.10.1 Melbourne Gardens: continue to work with Inspiring Scotland and community partners
to achieve an upgraded and valued facility which complements community aspirations
at the shore front in Saltcoats.
2.10.2 The Braes: begin a two-month period of community engagement from February 2024
to identify potential interest community asset transfer or close thereafter. 
Largs
2.10.3 Gallowgate: continue to support this upgraded high-quality facility through the Largs
Car Park Fund and through the contactless pay on entry facility.
2.10.4 Broomfields: begin a two-month period of community engagement from February 2024
to identify potential interest community asset transfer or close thereafter.

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2.10.5 Aubrey Park: begin a two-month period of community engagement from February 2024
to identify potential interest community asset transfer or close thereafter.
2.10.6 Mackerston Place: begin a two-month period of community engagement from
February 2024 to identify potential interest community asset transfer or close thereafter.
2.10.7 Pencil Point in Largs: begin a two-month period of community engagement from
February 2024 to identify potential interest community asset transfer or close thereafter. 
Staffing Implications
2.11 If the above proposals are accepted, one site in Council ownership would remain in
Largs. The FM staffing requirement or work pattern would be reviewed to reflect the site
requirements. There are however, current and ongoing challenges with recruitment,
particularly with posts which involve weekend working and split shifts, therefore future
staffing poses a risk and the service would rely on voluntary additional hours from
existing staff to service the facility at weekends. 
3. Proposals 
3.1 It is recommended that Cabinet:
a) Approves the proposals for the future of the remaining Council-operated public
conveniences as set out in this report; and
b) Agrees to accept a further report in April to consider the results of the engagement
in relation to community interest in five public conveniences. 
4. Implications/Socio-economic Duty 
Financial 
4.1 The proposed asset transfers or closures would result in savings of c.£87k per annum
on utilities, FM operational costs, repairs and maintenance: 
• Savings in relation to FM costs would be c.£43k per annum (assuming full cost
recovery for Gallowgate for FM resourcing and cleaning supplies).
• Savings attributed to ad hoc call outs for FM staff responding to complaints would
be c.£2k - £3k per annum.
• Savings on utilities and ad hoc repairs would be c.£37k per annum. 
Cost avoidance would be circa £400k if capital investment is not required in the five
public conveniences recommended to be offered for community asset transfer. 
If the report is agreed and the above recommendations are implemented, an update will
be provided on implications for the Largs Car Park Fund. 
Human Resources 
4.2 A review of hours and work patterns would be required to service the remaining public
conveniences.

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Legal 
4.3 None. 
Equality/Socio-economic 
4.4 Under the proposals, one central, high-quality site would remain open in Largs with an
accessible “Changing Places” space. A community asset transfer and the associated
proposals being pursued for Saltcoats would ensure a high quality, accessible provision
in this locality. Both sites would be of a good quality and would present a more
accessible and welcoming visitor experience than can currently be achieved at the
remaining buildings. 
Climate Change and Carbon 
4.5 New buildings or improvements to existing sites would incorporate climate and
sustainability considerations. 
Key Priorities 
4.6 These proposals will address all four Council plan priorities:
• Wellbeing – to transition to a wellbeing economy, delivering prosperity, wellbeing,
and resilience for local people.
• Communities and Local Democracy – we will have active, inclusive, and resilient
communities.
• Climate Change – achieving net-zero by 2030.
• A Sustainable Council – a Community Wealth Building Council that is efficient and
accessible, maximising investment and focusing resources towards our priorities. 
Community Wealth Building 
4.7 High quality local facilities will be achieved through these proposals, and community
organisations will be supported to achieve their aspirations.  The repurposing of under-
utilised facilities through community asset transfer would contribute to the land and
assets pillar by bringing them into productive use for community benefit. 
5. Consultation 
5.1 Discussions have taken place with Inspiring Scotland, Elected Members and community
groups regarding the Melbourne Gardens site. Extensive negotiations have taken place
in relation to the Gallowgate improvements, including with Elected Members. This report
proposes further consultation in relation to those five public conveniences detailed
above to ensure community interest has been explored before the Council makes a final
decision in relation to them. 
Audrey Sutton
Executive Director (Communities and Education)

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For further information please contact Carolyn Hope, Senior Manager (Facilities
Management), on carolynhope@north-ayrshire.gov.uk. 
Background Papers
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