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Equality Mainstreaming Report 2025 and Equality Outcomes 2025 to 2029

North Ayrshire Council · 3 June 2025
Back to Cabinet — 3 June 2025 and its agenda

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Key Highlights 
NORTH AYRSHIRE COUNCIL 
3 June 2025 
Cabinet 
Title:    Equality Mainstreaming Report 2025 and Equality
Outcomes 2025 to 2029 
Purpose:  To present the Equality Mainstreaming Report 2023 to 2025
and Equality Outcomes 2021-2025 Report (encompassing
the Education Authority) Report and proposed Equality
Outcomes for 2025 to 2029 
Recommendation:  Cabinet is asked to:
a)  Approve the content of Equality Mainstreaming Report
2025 and the proposed Equality Outcomes 2025 to 2029;
and b) Approve publication of the report on the Council’s
website as required under the Equality Act 2010 
1. Executive Summary  
1.1 Under the Equality Act, from April 2013, public sector organisations are required to
publish equality information once every two years and consult on and develop
Equality Outcomes once every four years. Our previous report published in 2023, was
our mid-term report covering 2021 and 2022 as part of our four year Equality
Outcomes 2021 to 2025.  The report attached at Appendix 1 is our final Equality
Mainstreaming Report (2025) and Equality Outcomes for 2021 to 2025. The report at
Appendix 2 contains our proposed Equality Outcomes from 2025 to 2029. 
1.2 The report highlights key areas of equality work that have been mainstreamed through
Council processes and an update on the actions supporting specific equality outcomes
for the years 2023 and 2024. Our Education Service is also required to produce a report
as per the legislation and this has been embedded within the mainstreaming report.   
1.3  The Equality Act also requires the Council to produce statistics on the protected
characteristics of our employees and a summary of the key points is included in our
mainstreaming report, with further data analysis available on request from the Policy
and Performance Team.

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Key Highlights 
2. Background 
2.1 The Equality Act 2010 sets out a general duty for every public authority, often referred
to as the three needs, which requires organisations to: 
• Eliminate unlawful discrimination, harassment, and victimisation.
• Advance equality of opportunity between people who share a relevant protected
characteristic and those who do not.
• Foster good relations between people who share protected characteristics and
those who do not.
2.2 The public sector duty covers a number of protected characteristics under the Equality
Act.  These are:  Age; Sex; Gender Reassignment; Pregnancy and Maternity; Race;
Religion or Belief; Sexual Orientation; Marriage and Civil Partnerships (although
Marriage and Civil Partnerships only applies to eliminating discrimination). In addition,
in December 2023 a decision was taken by Council to treat ‘care-experienced’ as a
local protected characteristic. 
2.3 Additional ‘Specific Duties’ were added in 2012 (in Scotland) to help authorities meet
the three needs outlined in the general duty.  These include: 
• Reporting on mainstreaming equality duty.
• Publishing equality outcomes and report progress.
• Assessing and reviewing policies and practices.
• Gathering and using employee information.
• Publishing pay gap information on Gender, Race (ethnicity) and Disability. 
2.4 Education bodies are listed as separate authorities within the equality legislation,
however for simplicity and to reflect our collaborative working approaches, the
Education Mainstreaming and Outcomes reports are contained within the Council
report. 
2.5 The Licensing Board is also included in the list of organisations required to publish
equality reports and we have included a link to the report within the main body of our
mainstreaming report. 
Mainstreaming Equality Key highlights 
2.6 Listed below are some of the key highlights from our mainstreaming and outcomes
report (Appendix) 2: 
• We developed, in partnership with our British Sign Language (BSL) community,
our new BSL plan 2024 to 2029.
• We carried out a Council-wide review and update on our Menopause in the
Workplace Guidance, with the addition of a new category in our sickness
absence reporting procedure. 
• We reviewed and updated our Equality and Children’s Rights Impact
Assessment process with the addition of the Consumer Duty and ‘care-
experienced’ which is to be treated as a local protected characteristic.

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Key Highlights 
• Our schools continued to progress the Rights Respecting Schools awards, with
Gold accreditations increasing from 10 to 17 schools.
• We continued the successful implementation and delivery of the Equal
Supported Employment programme, supporting young people with learning
disabilities with work experience in horticultural skills, cycle maintenance and
Scottish Qualifications Authority qualifications.
• We successfully developed our Council website, following extensive
engagement around disability related issues, helping to create a more
accessible website.
• Our Web Team is actively continuing to ensure our website and all documents
contained within it are accessible. This includes significant support to services
such as training, one to one support and the creation of 'How To' guides. 
• We increased the number of employees completing our Equality and Diversity
course from 2,897 in 2023 to 3,119 in 2024.
• 241 of our New Scots adults engaged in learning opportunities during 2024.
• We supported 166 employed individuals to manage their health and stay in
employment and 272 unemployed individuals were supported to progress into
employment.
• 5,962 children and young people and 814 families have benefitted from
Community Mental Health support.
Equality Outcomes Overview
2.7   Our equality outcomes for 2021-2025 were developed with partners across Ayrshire,
including the three Ayrshire councils, the three Health and Social Care Partnerships,
NHS Ayrshire and Arran, Ayrshire College, Ayrshire Valuation Joint Board and the
Community Justice Authority. The partners were able to pool resources to support
engagement around the development of equality outcomes and actions. 
2.8   It was agreed that the four original overarching Equality Outcomes developed in 2016
would be carried forward to the 2021 to 2025 reporting cycle. In addition, following
advice from the Equality and Human Rights Commission, specific sub-outcomes were
included to sit beneath the overarching outcomes, the four outcomes are: 
• In Ayrshire, people experience safe and inclusive communities.
• In Ayrshire, people have equal opportunity to access and shape our public services.
• In Ayrshire, people have opportunities to fulfil their potential throughout life.
• In Ayrshire, public bodies will be inclusive and diverse employers. 
2.9    The Sub-outcomes and supporting actions can be found in the Equality Outcome section
of the Mainstreaming Report (Appendix 1).

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Key Highlights 
Equality Outcomes 2025 to 2029 
2.10 Public sector organisations are required to develop Equality Outcomes and actions
every four years. Our next four-year cycle runs from 2025 to 2029. National guidance
on setting equality outcomes states that they should be proportionate and relevant to
the functions and strategic priorities of the organisations setting them, and that they may
include both short and long-term benefits for people with protected characteristics. 
2.11 In developing the outcomes, services within the Council were approached to explore
various options, taking into account both local and national research the outcomes
below were identified for engagement with our local communities. A survey was issued
and distributed across North Ayrshire, receiving 350 responses. 
2.12 The following is a breakdown of responses by protected characteristic: 
• 73% female/24% male
• Collectively 24% of respondents were aged 46 to 52 years and 24% aged 53 to 59
years.
• 20% of respondents stated they had a disability.
• 0.9% of respondents identified as having an ethnicity other than white; and the total
percentage of ethnic minority responses was 14%.
• 7% of respondents identified as lesbian, gay or bisexual for sexual orientation. 
• 53% identified as having no religion, followed by Church of Scotland (23%) and
Roman Catholic (14%).  
2.13 The proposed outcomes for 2025 to 2029 (Appendix 2) are: 
• Equality Outcome 1 - Improve access to Council services by ensuring our
information and communication methods are inclusive and accessible for
everyone. 
(91% of respondents agreed or strongly agreed with this outcome). 
• Equality Outcome 2 - Raise awareness and improve understanding of
discrimination and hate crime across our workplaces and local communities.
(85% of respondents agreed or strongly agreed with this outcome). 
• Equality Outcome 3 - In North Ayrshire, new places, spaces, and buildings will be
inclusive and designed to take account of the needs of disabled persons*
(92% of respondents agreed or strongly agreed with this outcome) 
• Equality Outcome 4 - There is increased awareness of LGBT housing issues, and
the LGBT community are represented and supported to access the housing
services they need.
(68% of respondents agreed or strongly agreed with this outcome) 
• Equality Outcome 5 - In North Ayrshire, people with a disability, including people
with neurological conditions, young people and parents will be supported to
access employment opportunities. 
(89% of respondents agreed or strongly agreed with this outcome) 
• Equality Outcome 6 - North Ayrshire Council will aim to enhance its workforce
from under-represented and diverse groups and foster good relations to support

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Key Highlights 
an inclusive workplace environment, where employees are able to thrive and
develop their careers.
(82% of respondents agreed or strongly agreed with this outcome) 
2.14 *Following both the recent Supreme Court ruling on the definition of a woman in terms
of the Equality Act 2010, the implications for single sex spaces and the subsequent
motion agreed at Council on 14th May 2025, Equality Outcome 3 has been amended. 
The agreed Council motion states: 
“Council acknowledges the recent ruling by the Supreme Court of
the United Kingdom, issued on the 16th of April 2025, and will
ensure that all its policies, guidance, and practices are in full
compliance with the law including taking into account the EHRC
guidance on the Court’s decision which is due to be issued in the
coming Summer.” 
As a result, Outcome 3 has been modified to read: 
“In North Ayrshire, new places, spaces, and buildings will be inclusive and designed to
take account of the needs of people with disabilities and other protected
characteristics.” 
The additional wording (“and other protected characteristics”) will allow us to expand
the scope of activities beyond disability to include issues such as single sex spaces as
well as other issues that may arise and provide a mechanism for monitoring and
reporting on this.   
2.15 The Education Service has identified three Equality Outcomes, these are: 
• Education Equality Outcome 1 - The United Nations Convention on the Rights of
the Child (UNCRC) is embedded across North Ayrshire Council with children’s
rights recognised, respected, and promoted.
(80% of respondents agreed or strongly with this outcome) 
• Education Equality Outcome 2 - Children and young people will have planned
opportunities to shape their learning experiences and local policy developments.
(80% of respondents agreed or strongly agreed with this outcome) 
• Education Equality Outcome 3 - Children and young people with additional
support needs and protected characteristics are supported to achieve their full
potential.
(90% of respondents agreed or strongly agreed with this outcome) 
3. Proposals 
3.1 Cabinet is asked to:  a) Approve the content of Equality Mainstreaming Report,
incorporating the Equality Outcomes Report 2021 to 2025 and the proposed Equality
Outcomes for 2025 to 2029 b) Approve publication of the report on the Council’s
website as required under the Equality Act 2010.

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Key Highlights 
4. Implications/Socio-economic Duty 
Financial 
4.1 None 
Human Resources 
4.2 None 
Legal 
4.3 The Council has a legal obligation to publish an Equality Mainstreaming and Outcomes
report as part of the Equality Act (2010) and subsequent legislation.   
Equality/Socio-economic 
4.4 The report highlights key areas of work across the Council that support and promote
equality and diversity in support of the Equality Act (2010) and subsequent legislation.   
Climate Change and Carbon 
4.5 None 
Key Priorities 
4.6 Our aim is to create a North Ayrshire that is ‘fair for all’ and this report directly supports
all four Council Plan priorities. 
Community Wealth Building 
4.7 None 
5. Consultation 
5.1 Services were in engaged in supporting input into the content of the report.
5.2 A survey was distributed across North Ayrshire to enable our communities to contribute
their views on proposed outcomes for 2025 to 2029. 
Aileen Craig
Head of Service (Democratic) 
For further information please contact Andrew Hale, Team Manager, Policy and
Performance, on andrewhale@north-ayrshire.gov.uk. 
Background Papers
None

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Equality Mainstreaming
and Outcomes Report
(Incorpora�ng
Educa�on) (2025)  
Appendix 1

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Contents
Welcome ........................................................................................................................... 2
Mainstreaming Equality and Equality Outcomes .............................................................. 4
Key Highlights 2023 to 2024 ............................................................................................. 4
The Equality Act ................................................................................................................ 4
Key Strategies .................................................................................................................... 5
Mainstreaming the Equality Duty ..................................................................................... 6
Equality Groups ...................................................................................................................... 8
Human Resources (HR)........................................................................................................... 8
Engagement with our Communi�es .................................................................................... 11
Case Study ............................................................................................................................ 13
Licensing Board Overview .................................................................................................... 14
Educa�on Authority Report ................................................................................................. 15
Employee Sta�s�cs Overview ......................................................................................... 24
Key Points arising from the sta�s�cs overview .................................................................... 25
Disability ............................................................................................................................... 26
Ethnicity ............................................................................................................................... 27
Age ....................................................................................................................................... 28
Sex ........................................................................................................................................ 29
Sexual Orienta�on ................................................................................................................ 30
Religion or Belief (including no belief) ................................................................................. 31
Employee Pay Gap Informa�on ............................................................................................ 32
Occupa�onal Segrega�on Informa�on ................................................................................ 33
Employee Sta�s�cs – Next Steps.......................................................................................... 36
Equality Outcomes .......................................................................................................... 37
Equality Outcome 1 .............................................................................................................. 38
Equality Outcome 2 .............................................................................................................. 40
Equality Outcome 3 .............................................................................................................. 43
Equality Outcome 4A............................................................................................................ 52
Equality Outcome 4B ............................................................................................................ 53
Equality Outcome 4C ............................................................................................................ 53

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Welcome
Fairness and tackling inequality sit at the heart of our Council Plan 2023 to 2028. Our vision is “A
North Ayrshire that is ‘Fair for All’”. 
This mainstreaming report highlights the key strategies and areas of work that are helping to embed
equality and diversity within our services. 
It shows how we are meeting the requirements of the Equality Act 2010 and subsequent
amendments to this legislation. Since 2013, all public bodies have been required to produce a report
every two years covering a number of Equality related activities, which are referred to under the
Public Sector Equality Duty. This report is our Equality Mainstreaming Report and Equality Outcomes
for the period 2021 to 2025 and covers calendar years 2023 to 2024 (our previous mid-term report
covers the period 2021 to 2022). This includes:
• Employee sta�s�cs rela�ng to protected characteris�cs.
• The Educa�on Mainstreaming Report. 
• Link to the Licensing Board Equality Mainstreaming Report.
• A report on the implementa�on of the Ayrshire Shared North Ayrshire Equality Outcomes
and ac�ons.
The Public Sector Equality Duty ‘specific duties’ stipulate the requirements of reporting. The key
elements are mainstreaming the equality duty, publishing and reporting on equality outcomes and
gathering and publishing employee statistics. 
It is recognised that people with certain protected characteristics as identified within the Equality Act
are more likely to experience inequality. The protected characteristic groups are age, race, disability,
sex, sexual orientation, religion and belief, gender reassignment, pregnancy and maternity and
marriage and civil partnership. During 2023, North Ayrshire Council took the decision to treat ‘Care-
Experienced’ as a protected characteristic. 
About North Ayrshire
North Ayrshire is on the southwest coast of Scotland and one of 32 local authority areas in Scotland.
It covers 885 square kilometers, encompasses the Islands of Arran and the Cumbraes and has a
population of just over 134,000 people (ONS June 2021). Demographically, North Ayrshire continues
to be faced with a number of challenges. The Scottish Index of Multiple Deprivation (SIMD) measures
relative deprivation across Scotland against several domains which are broken down into small areas
or data zones. 52 of North Ayrshire’s 186 data zones are in the 15% most deprived in Scotland. As
was the case in 2016, North Ayrshire has the fifth highest deprivation in Scotland (SIMD 2020). The
percentage of children living in poverty after housing costs is estimated at 29%.
Accessibility and Further Informa�on
We are constantly striving to make our Council and our reports as accessible as possible. We
welcome opportunities to discuss how this can be achieved. This report has been access checked
using the ‘Assist’ accessibility checker.

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Alterna�ve Formats
If you require this report in an alternative format, please contact the team on the details outlined
below. We can provide:
• Large Print
• Easy Read Version
• Audio Format
• Braille
• Other Formats on Request
Corporate Equalities is part of the Corporate Policy, Performance and Democracy Team. For further
information or to discuss any aspect of the contents of this report please contact:
The Corporate Policy, Performance and Democracy Team
Telephone: 01294 310000
Email: NorthAyrshirePerforms@north-ayrshire.gov.uk

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Mainstreaming Equality and Equality Outcomes 
Key Highlights 2023 to 2024
• We developed, in partnership with our Bri�sh Sign Language (BSL) community, our new BSL plan
2024 to 2029.
• We carried out a council-wide review and update on our Menopause in the Workplace Guidance,
with the addi�on of a new category in our sickness absence repor�ng procedure. 
• We reviewed and updated our Equality and Children’s Rights Impact Assessment process with the
addi�on of the Consumer Duty and treated ‘care-experienced’ as a local protected characteris�c.
• Our schools con�nued to progress the Rights Respec�ng Schools awards, with Gold
accredita�ons increasing from 10 to 17 schools.
• We con�nued the successful implementa�on and delivery of the Equal Supported Employment
programme, suppor�ng young people with learning disabili�es with work experience in
hor�cultural skills, cycle maintenance and Sco�sh Qualifica�ons Authority qualifica�ons.
• We successfully developed our North Ayrshire Council website, following extensive engagement
around disability related issues, helping to create a more accessible website.
• Our Web Team is ac�vely con�nuing to ensure our website and all documents contained within it
are accessible. This includes significant support to services such as training, one to one support
and the crea�on of 'How To' guides. 
• We increased the number of employees comple�ng our Equality and Diversity course from 2,897
in 2023 to 3,119 in 2024.
• 241 of our New Scots adults engaged in learning opportuni�es during 2024.
• We supported 166 employed individuals to manage their health and stay in employment and 272
unemployed individuals were supported to progress into employment.
• 5,962 children and young people and 814 families have benefited from Community Mental
Health support.
The Equality Act
Under the Equality Act 2010, the Public Sector Equality duty, or ‘general equality duty’, requires
public authorities in the exercise of their functions to have due regard to the need to:
• Eliminate unlawful discrimina�on, harassment and vic�misa�on and other conduct that is
prohibited by the Equality Act 2010.
• Advance equality of opportunity between people who share a relevant protected characteris�c
and those who do not.
• Foster good rela�ons between people who share a protected characteris�c and those who do
not.
These elements of the Act are also referred to as the three key needs of the Act. Additional
information in relation to equalities issues in North Ayrshire is available on our website: This includes
Equality and Children’s Rights Impact Assessments and the Equality Outcomes for 2025 – 2029.

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Key Strategies
Our Council Plan
Our Council Plan for 2023 to 2028 is the main strategic plan for our Council. It is a high level
document that has tackling inequality at its core with our vision being “A North Ayrshire that is Fair
for All”. All of our plans must align to the Council Plan, meaning tackling the causes of inequality are
embedded throughout our services. 
Our Priorities: 
Bri�sh Sign Language Plan
Our Ayrshire Shared British Sign Language (BSL) Plan 2024 to 2030, was published in June 2024 and
along with our previous 2018 to 2024 plan can be found in our British Sign Language page on the
Council’s website. Since the new plan was introduced, the Ayrshire partners have been engaging with
the local BSL and deaf community to support the implementation of an operational plan and have
established a local implementation group that has representatives from the deaf community. The
group will continue to meet to take forward the actions throughout the duration of the plan.

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Mainstreaming the Equality Duty
This sec�on focuses on mainstreaming equality within the Council, highligh�ng informa�on on a
range of processes, including equality impact assessments, training, Human Resource policies and
procedures as well as our equality groups. 
Equality and Children’s Rights Impact Assessments
The Equality Impact Assessment (EQIA) process continues to be a key tool that helps our services
consider equality and diversity related issues within their service planning and activities. This process
helps to raise awareness of and eliminate potential discrimination. It also highlights and advances
equality of opportunity by making stronger links between equality groups and issues.
Assessments are completed each year against various strategies, plans, processes and budget
proposals, a screening is carried out to determine if a full impact assessment is required. 
Our impact assessment process contains several areas:
Protected Characteris�cs
The impact on any of the nine protected characteristics of age, sex, race, disability, sexual
orientation, religion and belief, gender reassignment, pregnancy and maternity and marriage and civil
partnership. In North Ayrshire we treat care experienced as a protected characteristic. 
Children’s Rights and Human Rights
The Children and Young People (Scotland) Act 2014 (Duties of public authorities in relation to the
UNCRC) requires public authorities (including all local authorities and health boards) to report on the
steps they have taken to secure or further implement the requirements of the United Nations
Convention on the Rights of the Child (UNCRC). As a result, Children’s Rights are included as an
integral part of the Equality Impact Assessment process and aligned to the eight indicators from the
Getting It Right for Every Child (GIRFEC) programme. This has been further strengthened by the
implementation of the UNCRC (Incorporation) (Scotland) Act 2024.
Fairer Scotland Duty
This Duty, introduced in 2018, places a legal requirement on certain public organisations to consider
the socio-economic impact of their policies, procedures, and proposals on inequalities of outcome. It
is part of the Equality Act. 
Island Proofing
Section 8 of the Islands (Scotland) Act 2018 requires relevant public authorities (which includes local
authorities) to carry out impact assessments on island communities when creating a strategy, policy
or a service to determine if is significantly different from its effect of other communities (including
other island communities).

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Consumer Duty
The Consumer Duty was introduced under section 21 of the Consumer Scotland Act 2021 and
added to our assessment tool during 2024, it is made up of four statutory requirements:
1. When making decisions of a strategic nature, a relevant public authority must have regard to
the impact those decisions have on consumers.
2. When making decisions of a strategic nature, a relevant public authority must have regard
to the desirability of reducing harm to consumers.
3. A relevant public authority must publicise informa�on about the steps it has taken to meet
the duty.
4. A relevant public authority must have regard to the guidance issued by Consumer Scotland. 
For the purposes of the Act, a consumer is an individual or business (no larger than a small business)
that purchases, uses or receives goods or services in Scotland, where those goods or services are
supplied in the course of business (including where they are supplied by local authorities and other
public bodies). The term “consumer” also refers to potential or future consumers.
Care Experienced 
North Ayrshire Council made the decision to treat “care experienced” as a protected characteristic in
North Ayrshire Council’s Equality Impact Assessment process to ensure all decisions made by Council
give specific focus on how the Council could improve the lives of care experienced young people. 
A report on treating care-experience as a local protected characteristic was taken to Council on 13
December 2023. 
Legal advice was sought from King’s Counsel which confirmed that in principle it would be competent
to treat “care experienced” as though it was a protected characteristic for the purpose of the Equality
Impact Assessment (EIA) part of the process. An Equality and Children’s Rights Impact Assessment
(ECRIA), incorporating an EIA was completed to assess the impact of adopting “care experienced” to
be treated as a protected characteristic in North Ayrshire Council in future EIAs. The ECRIA concluded
that the implications of treating “care experienced” as a protected characteristic in future EIAs are
broadly positive.
The definition adopted by the Council is “Anyone who is currently in care or has been for any length
of time regardless of their age.” This care may have been provided in many different settings, such as:
• Kinship Care (living with a relative who is not your mum or dad)
• Looked After At Home (with the help of Social Work)
• Residential Care (Living in a residential home or school)
• Foster Care (living with foster carers)
• Secure Care (living in a secure accommodation) 
• Adoption (living with adoptive parents).
The final decision can be accessed via the Council minutes of 14 February 2024.

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We continue to engage with our communities around impact assessments as well as
accessing information on the Scottish Government Equality Evidence Finder. This tool makes it
easier for people to locate and access equalities information and provides a wealth of data and other
evidence with accompanying commentary, background papers and links to further information. Our
Equality and Children’s Rights Impact Assessments are published on our Council Performance page in
the Equality Policy and Performance section. 
Equality Groups
Corporate Equality Group
Our Corporate Equality Group includes Elected Members from each of the main political parties in
our Council as well as representatives from all our services. This group meets quarterly to consider a
range of equality and diversity related issues, including Equality Mainstreaming and Equality
Outcomes and actions. Our Council is also well represented on the Ayrshire Equality Partnership,
which consists of a range of our public sector partners including the NHS, South and East Ayrshire
Councils, North, South and East Health and Social Care Partnerships, Ayrshire College, Police
Scotland, Scottish Fire and Rescue Service, Ayrshire Valuation Joint Board and Community Justice
Ayrshire.
Employee Disability Forum
Established in 2019 to consider employee disability related issues in the organisation, the forum
includes employees who have a particular interest in disability issues, whether direct experience of a
disability or whose role relates to this area. Representatives attend from Human Resources (HR),
Trade Unions, the Equal Supported Employment Team, and the Sensory Impairment Team. Some of
the groups’ key successes include:
• Providing a safe space for employees to raise issues rela�ng to disability at work.
• Suppor�ng and providing input into HR related policies and procedures, including
workplace disability guide (Disability Confident Employer).
• Influencing ICT related issues and helping to improve accessibility, both physical access and
digital access. 
Human Resources (HR)
Menopause in the Workplace
Our in-house HR Guide: ‘Menopause in the Workplace’ to support employees and raise awareness
about the menopause was reviewed and updated during 2024. 
The guide was updated following engagement with the Trade Unions and 1,100 female employees -
20% of our female workforce. Following an employee survey, the Menopause Guidance was updated
in October 2024. 
In addition to discussions with our trade unions, the survey highlighted that our female manual
employees and teaching employees did not have the same awareness or access to the menopause
guide and supporting resources as corporate based employees. The revised guidance was issued to
all female colleagues to increase awareness. In addition to this, a briefing session was delivered to

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the Health, Safety and Wellbeing Group within Education to raise awareness on the
feedback received from employees and how this could be factored into Health, Safety and
Wellbeing Action Plans within the Service.
To continuously review the impact of menopause within the workplace, the Council has recently
introduced a specific sickness absence category covering menopause to assist in identifying areas
where targeted support may be required or increase awareness of the supports available.
In 2023 we ran two Menopause Awareness Sessions in August and November, with supporting
information on Menopause and Hormonal Changes on the body provided on our internal intranet.
The intranet’s dedicated page to Menopause provides a range of information to support the above
guidance and signposts to relevant internal/external supports. 
Employer with Heart Charter 
In April 2024, our Council launched the Employer with Heart Charter as a commitment to support
our pregnant employees who experience a premature birth. Where a baby is born prematurely
before 37 weeks' gestation, the Council will provide additional leave at full pay for the number of
days in which the baby was born prior to their original due date.  (Employer with Heart is not
available for babies born after 37 weeks.)
This support was introduced to provide employees with additional leave to utilise following their
period of maternity leave/pay which would commence from the date of the baby's birth. This
additional leave with full pay is to support employees in recognition of the significant impact a
premature birth can have upon a family, both financially and emotionally, and additional time to
care for and support their baby. 
We understand that returning to work can be a difficult time for parents of premature babies and
that babies born too soon can have ongoing medical needs, requiring regular hospital appointments
and check-ups. We will consider formal and informal flexible working patterns and offer additional
paid or unpaid leave. In addition, the Council will also provide additional leave to partners using the
same principles as above.
Wellbeing Support
Promoting employee wellbeing continues to be a priority with an extensive range of supports and
guidance available. These supports include:
• HR Guide: Disability in the Workplace
• Suppor�ng Employees with Cancer
• HR Guide: Mental Health in the Workplace
• Suppor�ng Employees who suffer from Endometriosis. 
• HR Guide: Pregnancy Loss 
The Human Resources Team provides a wide range of information to support diversity within our
workforce. By ensuring this information is easily accessible it continues to promote and encourage
fair and inclusive practices across the Council.

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Equality Related Training
Our Council provides a range of Equality and Diversity related training, most of which is delivered
via online platforms. Our Equality and Diversity online course forms part of the mandatory suite of
courses as we continue to promote awareness. All employees can now access our iLearn online
learning platform.
In addition, we continue to provide a range of training modules, including British Sign Language,
Deaf Awareness and Deafblind Awareness. 
Number of E-learning Comple�ons 2023
Number of E-learning Comple�ons 2024
Course Title Number Completed
Equali�es E-Learning 3,119
Equali�es and Children’s Rights Impact Assessment E-Learning 74
Bri�sh Sign Language 63
Deaf Awareness E-Learning 34
Dea�lind Awareness E-Learning 36
The continued promotion of our mandatory Equality and Diversity course has seen an increase of  
222 completions during 2024.  A full review and update of this training will take place during 2025
and launch in January 2026.
Course Title Number Completed
Equali�es E-Learning 2,897
Equali�es and Children’s Rights Impact Assessment E-Learning 32
Bri�sh Sign Language 117
Deaf Awareness E-Learning 56
Dea�lind Awareness E-Learning 41

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Engagement with our Communi�es
Our Council continues to engage with our communities using a variety of methods. During our
budget consultation process a high level of engagement took place across North Ayrshire with our
local communities, this involved the distribution of a survey and face to face engagement around the
key budget proposals. The survey received 4,461 responses across six themes and asked
demographic information in relation to Equality and Diversity. In addition, 39 groups were engaged
with directly around the proposals, many of them representing equality related communities, such
as youth and older people forums, disability, the Gypsy/Travelers Community, men and women’s
groups, groups representing New Scots such as Syrians, Ukrainian and Afghan communities along
with the equality forum, Equal - Heads up. 
Responses from the survey highlighted the following responses for people with protected
characteristics:
• Female (47%), Male (40%)
• The 55 to 64 age group provided the highest percentage of responses at 28.6%, followed
closely by the 65 to 74 age group at 28%.
• Just over 9% of respondents considered themselves to have a disability.
• 6.5% considered themselves to be care-experienced
Our services, including Connected Communities, Housing and Education engage regularly and
support a range of groups across North Ayrshire. Other Council services engage and consult as
required regarding changes to or new services being put in place. 
Developing our new Website
During 2023 our Council’s IT Service embarked on the redesign of our external website. The Council
is committed to making its public website accessible, in accordance with the Public Sector Bodies
(Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010. 
Throughout the redesign project, a key driver was to deliver an engaging website, considering
accessibility first while meeting the needs of as many residents as possible. Community engagement
was actioned from design, delivery and development stages testing throughout all our localities.
Needs were identified from various stakeholders, and testing of the various aspects of the website
took place with residents and various groups across North Ayrshire. These included but were not
limited to: Discovery groups for over 65’s; Parent and toddler groups; North Ayrshire Employee
Disability Forum; Resident volunteers as part of an online testing group; and Arran Repair Café
Volunteers. 
Engagement through various internal and external communication efforts yielded significant reach
and interaction: 
• 1,387 responses from surveys, prototype tes�ng, and user tes�ng sessions. 
• A social media campaign, with a total of 64 posts, generated 1,034 engagements (likes,
comments, shares and link clicks).
• Videos shared throughout the campaign received 3,457 views.
This was an important area of work that supported the Council to create an accessible website and
further engagement will continue into the next phase of its development.

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Procurement
Our Procurement Strategy has ‘Create an Inclusive North Ayrshire with access to fair jobs’ as one of
its key objectives and has seven specific actions to support this including encouraging fair work
practices and payment of the real living wage in all relevant contracts, creating employment through
community benefit clauses and ensuring the supply chain is paid promptly. Equality is also included
in procurement terms and conditions and ‘Fair Work Practices’ are scored or included as pass/fail in
all procurements. Tenderers are also asked to agree with the North Ayrshire Council Modern Slavery
and Human Trafficking Code of Conduct and sign a declaration that states they have taken the
relevant measure to make sure their supply chains are slavery proof. Equality considerations are
embedded into our Terms and Conditions: 
“The Supplier undertakes that it has and shall comply with all statutory requirements in respect of
ensuring equal opportunity in employment and has not and shall not unlawfully discriminate either
directly or indirectly on such grounds as race, ethnic or national origin, disability, gender, sex or
sexual orientation, religion or belief, or age and without prejudice to the generality of the foregoing
the Supplier shall not unlawfully discriminate within the meaning and scope of the Equality Acts 2006
and 2010, the Part-Time Workers (Prevention of Less Favourable Treatment) Regulations 2000, the
Fixed-Term Employees (Prevention of Less Favourable Treatment) Regulations 2002, the Human
Rights Act 1998 or other relevant or equivalent legislation, and any statutory modification or re-
enactment thereof.”
The ‘Modern Slavery and Human Trafficking Code of Conduct’ covers several key themes including
forced or involuntary labour, humane treatment, workplace equality, contracts of employment and
Freedom of movement. More information can be found on our website.

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Case Study
Equality in Procurement – Equality Act Compliant Ramps to Residen�al Proper�es
North Ayrshire Council required a contractor to carry out the design, supply, and installation of
galvanised steel ramps to residential properties throughout North Ayrshire, as and when required.
The work was also inclusive of any associated down takings and preparatory works and any
siteworks associated with construction of ramps. The installation of ramps is part of a wider
adaptations service offered by our Council; by installing adaptions to residents’ homes who require
additional support, our Council can enable residents to live in a community setting who may
otherwise have had to stay in a hospital, care home or required more intensive care packages to
support them.
It was mandated within the specification that all installations must fully comply with current
standards of The Building (Scotland) Regulations 2013, the Housing (Scotland) Act 2006 and The
Equality Act 2010. 
Furthermore, bidders were required to submit two examples of experience and two supporting
references to demonstrate capability to deliver the requirement of supply, designing and installing
ramps that comply with The Equality Act 2010. It was mandatory that this section of the evaluation
was passed in order for their bid to pass to the next stage of the evaluation process. This approach
ensured a reputable contractor was appointed that had experience and the skills to deliver the
requirements in line with the equality legislation.

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Licensing Board Overview
North Ayrshire Council Licensing Board is responsible for making decisions on applications that
allow people to sell alcohol from premises or allow gambling. They also deal with complaints
regarding licensed premises and those who hold licenses. The Board consists of Elected Members
and is supported by a Clerk (solicitor) and other employees of our Council.
Under the Equality Act, Licensing Boards have the same obligations as other public sector
organisations to report on Equality Mainstreaming and to develop Equality Outcomes. Please follow
the link to the North Ayrshire Licensing Board Equality Mainstreaming and Outcomes report.

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Educa�on Authority Report
Overview
North Ayrshire Council seeks to create a society where everyone has the same life chances to grow,
prosper and have fulfilling and healthy lives. Education in North Ayrshire recognises and celebrates
its role in the delivery of positive outcomes for all children and young people. We undertake positive
interventions to support equalities education for the benefit of our children and young people and
for our employees across our educational establishments. Our Education Service is responsible for
the education of 17,133 pupils across our authority’s primary, secondary, and additional support
needs schools. A further 2,044 children attend early learning and childcare settings.
• Over 45% of our children and young people live in postcodes in the most deprived areas of
Scotland according to the Sco�sh Index of Mul�ple Depriva�on (SIMD).
• 29% of our children and young people live in poverty (a�er housing costs), which is the second
highest in Scotland.
• Over 5,500 of our children and young people are registered for school footwear and clothing
grants. 
• Educa�on in North Ayrshire is delivered through:
o 48 primary schools.
o Eight secondary schools.
o One through school (Garnock Campus).
o One specialist campus for children and young people with addi�onal support
needs.
o 15 centres where early learning and childcare is provided in partnership.
o 41 council managed early learning and childcare se�ngs.
The Education Service has a significant role in delivering the Council Plan 2023-28 vision to create a
North Ayrshire that is fair for all and our mission “To work together to improve the lives of our
people in North Ayrshire”. 
At a national level, the vision for education in Scotland set out in the National Improvement
Framework is for Scottish education to be ambitious, inclusive, and supportive in order to deliver:
• Excellence through raising achievement and improving outcomes: ensuring that every child
and young person achieves the highest standards they can.
• Achieving equity: ensuring every child and young person has the same opportunity to succeed.

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Key priorities of the National Improvement Framework are:
1) Placing the human rights and needs of every child and young person at the centre of
educa�on.
2) Improvement in children and young people’s health and wellbeing.
3) Closing the atainment gap between the most and least disadvantaged children and young
people.
4) Improvement in skills and sustained, posi�ve school-leaver des�na�ons for all young people;
and
5) Improvement in achievement, par�cularly in literacy and numeracy. 
Our Education Service Improvement Plan 2023-26 is a three-year plan which was approved in 2023.
The priorities in the plan mirror the National Improvement Framework priorities with a strong focus
on realising our Council Plan priorities.
Our schools use the Curriculum for Excellence framework to create, devise and deliver education
suited to the local context for all learners in their communities. Effective planning, tracking,
monitoring, and moderation of assessments are essential to ensure the progress of all learners. The
framework provides a coherent, flexible, and enriched curriculum for all children and young people
from 3-18 years. Children and young people are at the centre of learning provision to become:
• Successful Learners 
• Confident Individuals
• Responsible Ci�zens 
• Effec�ve Contributors
Specific Education Service actions related to the mainstreaming of the Public Sector Equality Duty,
under the Equality Act 2010, have been grouped under the three key duties in the sections below.
However, it should be noted that whilst key activities below are provided under one of the three key
duties these are frequently interconnected with an activity listed under one key duty also impacting
positively on other key duties. 
Eliminate discrimina�on, harassment, and vic�misa�on. 
Embedding United Na�ons Conven�ons on the Rights of the Child (UNCRC)
The United Nations Convention on the Rights of the Child (Incorporation) (Scotland) Act 2024 came
into effect in July 2024. The Act provides protection for the human rights of children and young
people in Scotland. The articles contained within include a focus on eliminating discrimination and
protecting all children from harm. The Act places a legal duty on public authorities not to act
incompatibly with the UNCRC articles included in the Act.
Prior to implementation of the Act, a proactive approach was taken across the Council to embed
children’s rights through the rights respecting schools programme, as outlined in the next section,
and the work led by North Ayrshire Council’s Youth Services in this area.

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In response to the Act, the Education Service is leading a cross-service working group that
will seek to further enhance and strengthen local practices to embed children’s rights. Key areas
of focus identified include:
1. Further enhancing mechanisms to enable the views of children and young people to be heard
and considered when decisions are made that affect them.
2. Strengthening approaches to child friendly repor�ng across Council services.
3. Establishing a local process for children to report any poten�al breaches of their rights before
these are escalated to the Children’s Commissioner.
4. Raise awareness of UNCRC du�es across our Council’s workforce and communi�es through
training and promo�onal materials.
5. Building on current approaches to educa�ng children and young people on their rights.
Rights Respec�ng Schools
A key initiative embedded across North Ayrshire’s education establishments is the Rights Respecting
Schools programme, which embeds children’s rights and UNCRC more broadly. This relates directly
to eliminating discrimination and protecting children and young people from harm, which could
include harassment and victimisation. The Rights Respecting Schools programme provides
establishments with a framework for educating children and young people about their rights and
ensuring these are put into practice each day. As Duty Bearers, adults have clear responsibilities in
ensuring children’s rights are upheld and children are educated on their rights.
As of November 2024, 17 Schools across North Ayrshire have their gold award, three of these, Beith
Primary and Early Years Class, Dykesmains Primary, and Dalry Primary and Early Years Class are
reaccredita�ons in recogni�on of the ongoing commitment to embedding Children’s Rights across the
whole community. 30 schools have been awarded the silver award, and 11 schools have the bronze
award. We also have six schools and Early Years Centres who have registered with UNICEF and are
working towards the bronze award.
Young Leaders of Learning pilot programme
Within the 2024-25 academic year, there is an on-going pilot of Education Scotland’s Young Leaders
of Learning programme across eight secondary schools, 10 primaries within a single cluster and an
early years establishment. This programme seeks to strengthen learner participation and support
improvement through pupil led improvement activities, which ensures pupil voices are heard and
views are respected. While the focus of the programme varies, initial engagement suggests this may
have a focus on tackling this area of the equality duty in some establishments through an
emphasised focus on protecting children’s rights.
Mentors in Violence Preven�on (MVP)
Mentors in Violence Prevention is delivered as part of the Scottish Government’s Equally Safe
strategy and supports early prevention of gender-based violence. In North Ayrshire, all nine
secondary schools take part in the programme and have teams of staff trained to lead and support
senior school mentors. Lessons are being delivered by peer mentors to S1 and S2 classes in our
schools. We have a local authority lead and three in-house staff trainers, annual employee training
takes place in May.

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There are regular communications and network meetings with school leads to ensure
national messages and updates are shared and provide an opportunity to share good practice.
Governance of the programme is provided by North Ayrshire’s Violence Against Women
Partnership (VAWP) with quarterly reporting.
Partners in youth services, and active schools have been trained in the MVP programme to support
schools. In our secondaries MVP mentors have been leading 16 days of activism, working alongside
partners from Women’s Aid and Police Scotland. Staff in three of our Primary schools have taken
part in the Education Scotland Pilot programme Gender Based Violence – Early Intervention. Our
local authority lead is trained to further roll out and deliver this programme to staff across our
primary schools to upskill staff and promote the ‘Everyone's Included’ learning resource within our
primary schools.
Tackling incidents of violence and aggression
The Behaviour in Scottish Schools Research (2023) and the publication of the subsequent Scottish
Government Action Plan (November 2024) informed a review of the Corporate Violence and
Aggression Policy as it applies within educational settings. This work was undertaken collaboratively
with colleagues from Corporate Health and Safety as well as trade unions and includes specific
instruction around prevention, reporting and support for employees.
Linked to this work, the policy on Promoting Positive Relationships is being updated to ensure
specific guidance is given around behaviour and consequences including the creation of Positive
Behaviour Plans that include an assessment of risk.
An�-bullying in North Ayrshire educa�on establishments
North Ayrshire’s anti-bullying policy aims to prevent and deal with bullying by improving resilience
and skills in children and young people and adults who play a role in young lives. This policy utilises
nurture and restorative practices to respond to those who are bullied and perpetrating bullying. The
policy seeks to make it difficult for bullying behaviours to emerge, or be tolerated, by promoting a
culture that values opinions; celebrates difference and promotes positive relationships.
Work undertaken in relation to this policy continues to raise awareness of bullying behaviour;
creates and supports a culture of respect, care, and consideration of others; ensures staff, pupils,
parents and carers are aware of how to deal with bullying; and monitors and evaluates procedures.

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Update of North Ayrshire Child Protec�on Procedures
As noted in equality legislation, age is a protected characteristic and consequently recent activity to
improve Child Protection procedures are relevant to this aspect of equality mainstreaming duty.
Child protection procedures have been updated this academic session to ensure more streamlined
processes are in place for all establishments. The updated policy has been launched with all staff and
has been received positively. New monthly monitoring within the service allows for patterns and
trends to be easily identified and professional learning targeted at establishments, clusters, or
localities. We have also introduced a monthly check-in with Service Access colleagues in the HSCP,
where concerns can be shared, discussed and resolved.
Provision Presen�ng Need Current roll (approx.)
Lockhart Campus Complex learning and communica�on needs
(including learning disability), medical,
physical, communica�on needs
209
Elderbank ESR Complex learning and communica�on needs
(including learning disability) 54
Dreghorn ESR Language and Communica�on needs – some
access to mainstream 24
Ardrossan Astra Language and Communica�on needs – some
access to mainstream 18
Irvine Royal ESR Moderate learning and communica�on needs,
Social, emo�onal and behavioural needs 12
Greenwood ESR Moderate learning and communica�on needs,
physical and medical needs 12
St. Bridget’s ESR Social, emo�onal and behavioural needs
(including some communica�on needs) 12
Hayocks ESR Social, emo�onal, and behavioural needs
(including communica�on needs) 12
Outreach Support
Services
Early Years Inclusion Support Team
Dreghorn Language and Communica�on Team
Deaf Educa�on (Pan Ayrshire)
Visual Impairment 
New Scots (includes English for Speakers of Other
Languages)
Home and Hospital Tui�on Services
Flexible capacity –
currently suppor�ng
just under 600
learners

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Advance equality of opportunity between people who share a relevant
protected characteris�c and those who do not. 
Specialist Addi�onal Support Needs provisions
North Ayrshire Council’s Education Service offers a range of supports and provisions for learners with
additional support needs (ASN) who can be identified within the disability protected characteristic
represented in the Equality Duty. The provisions listed below provide specialist support for ASN
learners with a key focus on advancing equality of opportunity for this group through an enhanced
offer from mainstream education establishments that is more tailored to learner needs.
Significant investment is also undertaken on an annual basis to provide increased capacity within
mainstream establishments to support ASN learners. This aligns with the Education (Additional
Support for Learning) (Scotland) Act 2004 and the Presumption to Provide Education in a
Mainstream Setting: Guidance (2019) that emphasises presumption of mainstreaming through
inclusive practices. Recent activity in this area, which is led by the Education Service’s supporting
needs team, has included training and upskilling of the education workforce.
Review of educa�on inclusion group and staged interven�on processes 
Work to review the Service’s approach to Staged Intervention and the placement process to support
inclusion has been completed with a focus on ensuring the views of children, young people and
families are sought, captured, and used to inform decision making. These processes directly impact
ASN learners, who require enhanced support from the provisions outlined in the table above.
Our revised processes ensure a proactive collaboration on assessment, information, and referrals. It
is also a requirement that final copies of referrals are shared with parents and carers. The proactive
and supportive approach adopted by North Ayrshire Council in working with parents and carers to
support needs has been nationally recognised with a recent mention in Scottish Parliament, where
our approach to supporting diets of neurodivergent learners in schools was highlighted as an
example of positive collaborative practice. 
Young Inclusion Ambassadors 
Work has progressed to establish a Young Inclusion Ambassadors Network which will bring young
people with Additional Support Needs together to share their views and experiences of education.
We hope that through activities, our young people can identify how well they feel their schools and
the local authority are doing in our provision of inclusive education and where improvements can be
made. Our pilot group of Young Inclusion Ambassadors are in Lockhart Campus and Ardrossan
Academy and planning is underway to expand this programme to all establishments in the next
academic session.
Mental health supports in schools
As outlined in the Equality Duty, a long-term mental health condition can be considered a disability
and as a result a relevant protected characteristic linked to the Equality Duty. As reported in the
Education Service Annual Standards and Quality Report for 2023-24 academic year, our school
counsellors continue to provide support to those children (aged 10 and over) who require support.
The total number of children and young people accessing counsellors in session 2023-24 was 379. S1
pupils used the service most frequently, followed by S3 pupils. The most common reasons for
counselling referrals included anxiety and depression/low mood. 
Established tracking and evaluation tools demonstrate that school counselling continues to have a

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positive impact on the wellbeing of children and young people in North Ayrshire. The
counselling team has established practices that have allowed them to work more closely with
children and young people for whom one-to-one talking can be a barrier, including developing
approaches such as psychodrama, sand trays and the use of Lego therapy.
There has also been a focus on internal trauma training to promote more systemic trauma informed
practice. We also continue to provide access to Crisis Counselling as a support for children and young
people who do not fall under the remit of the school counselling team, with 20 Primary School
children accessing this support in the last year.
Community Mental Health and Wellbeing Supports continue to have a significant impact on children
and young people’s wellbeing, with initiatives supporting early intervention and promoting positive
mental health and wellbeing. Overall, 5,962 children and young people have accessed these supports
with an additional 814 families benefiting. Managing anxiety is a key area of focus, with 806 children
and young people receiving support for this concern. Our education professional learning
programme has ensured employees have the skills and knowledge to deliver interventions, for
example an additional 35 staff members have been trained this year to deliver Let’s Introduce
Anxiety Management (LIAM), with 148 young people benefitting in 2023-24. Impacts included
improved attendance at school and some young people being able to engage in community
activities. Other interventions have played a key role in supporting our children and young people,
for example:
• 93 learners have accessed play therapy for care experienced children, a support for learners
who have experienced significant trauma. North Ayrshire Health and Social Care Partnership
(HSCP) has now invested in a full-�me permanent play therapist due to the posi�ve impact of
this programme. 
• 147 children have accessed the Family Centred Wellbeing Support Service, with many referrals
being made for our children and young people where there is a neurodevelopmental diagnosis
or concern. This service too has been expanded in 2024-25 academic session.
• Our two mental health and wellbeing project delivery officers con�nue to have a posi�ve
impact in their communi�es, and in par�cular among the 16-24 age bracket. Access is through
self-referral and referral reasons include loneliness, social isola�on and self-esteem or
confidence issues. As well as crea�ng a young parents’ group, the project delivery officers have
delivered the ‘Bounce Back’ programme in Primary schools and ‘Your Resilience’ in Secondary
schools. Our young people involved in this programme iden�fied Suicide Preven�on as an area
they wished to inves�gate and have created kindness murals in public places with the aim of
suppor�ng posi�ve messaging. These have been created in Kilwinning and the Garnock valley. 
• Our Area Inclusion Workers have a key role in suppor�ng our children and young people with a
range of themes, including: Managing anxiety; suppor�ng atendance; suppor�ng with change
and loss; visi�ng the family home; and providing social and emo�onal support.

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Foster good rela�ons between people who share a relevant protected
characteris�c and those who do not. 
Ge�ng it Right for Every Child
Our understanding of Getting It Right for Every Child (GIRFEC) continues to be a focus within all
aspects for our practice and professional learning. The principles underpin all the processes within
our Council in support of our children and young people. This includes a focus on ensuring effective
relationships between children and young people.
Through GIRFEC, we can determine proportionate, timely and appropriate help for young people,
improving each child’s situation and reducing risk. The approach supports the achievement and
attainment of best outcomes for all our young people, demonstrated through the review and impact
of personalised targets in Children’s Plans. All our young people have the entitlement to support
which is appropriately developed through our Staged Intervention Programme, which is aligned to
Additional Supports Needs legislation and monitored and evaluated using the National GIRFEC
Practice Model. 
LGBT+ Educa�on
LGBT+ education forms part of the learning (primary and secondary schools) focusing on social and
emotional resilience, including mental health in relationships, sexuality and sexual behaviour. The
use of curriculum benchmarks ensures that progress of young people is measured throughout this
key area of education.
Partnership working with Youth Work has continued with equalities groups now set up in a number
of secondary schools. The following resources were utilised to support this approach:
• Rela�onships Sexual Health and Parenthood resource (Home - RSHP) is u�lised in most of our
establishments, with Lesbian, Gay and Bisexual equality lessons being introduced at Level 3
and 4.
• ‘See Me, See Change’, - Scotland’s programme with the goal to end all s�gma and
discrimina�on around mental health.
• Equali�es and Children’s Rights Impact Assessment.
North Ayrshire Council’s Equalities and Children’s Rights Impact Assessment (ECRIA) has provided a
useful tool during this reporting period in relation to this aspect of the Equality Duty. More
specifically, the requirement to consider the impact on fostering good relationships with those with
protected characteristics and those who do not informed a recent policy development taken to full
council in March 2025. This recent example was an ECRIA undertaken by the education service to
explore a potential change in the school exclusion policy to provide an exemption for care
experienced children and young people. The focus on this aspect of the equality duty highlighted
both positive and negative impacts related to the policy change and ultimately informed the
Council’s decision on this matter.

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The Promise
Within the Educa�on Service, establishments are encouraged to engage with the Educa�on
Scotland, “Keeping the Promise Award”. To date two secondary schools have taken part and raised
awareness of our du�es to Care Experienced Learners. Par�cipa�on in this award programme helps
to address one of the key priori�es of The Promise - to reduce the s�gma that many care experienced
people feel by promo�ng consistency of messaging around The Promise and the use of non-
s�gma�sing language. Providing support to undertake the award will be a key focus in Term Four this
session. Each establishment has an iden�fied Keeping the Promise champion who atends
networking events to share good prac�ce and hear latest updates in this area of work.

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Employee Sta�s�cs Overview
The Public Sector Equality Duty under the Equality Act 2010 requires local authorities to gather and
publish employee statistics by protected characteristic. This section of the report includes an
overview of employee information by disability, ethnicity, age, sex, sexual orientation and religion or
belief (including no belief). It also includes the Employee Pay Gap information by sex, disability, and
ethnicity. Full information on our employee statistics can be accessed by emailing Equalities@north-
ayrshire.gov.uk.
It is recommended we publish information in some key areas including:
• Employee Headcount by protected characteris�c.
• Recruitment by protected characteris�c.
• Employee Turnover by protected characteris�c.
• Employee Training by protected characteris�c.
The table below contains the total headcount of North Ayrshire Council employees as at December
each year:
2021 2022 2023 2024
7,391 7,544 7,680 7,626 
The analysis of our employees encompasses not only our current staff but also those who have le� the
organisa�on during the year, ensuring we maintain a comprehensive and accurate understanding of our
workforce.

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Key Points arising from the sta�s�cs overview
There are a few key areas arising from the statistics overview, these include:
• The percentage of employees declaring a disability has improved, however the rate of not
disclosed is s�ll high at 20.6% (this is similar for Educa�on) and requires further
inves�ga�on. 
• Turnover for employees with a disability is higher and this requires further inves�ga�on. 
• Our Ethnic Minority popula�on is rela�vely small at 2.1% and this is reflected in our
workforce (1.21%), our disclosure rates for ethnicity are low and this requires further work
to improve these figures.  Our figures also indicate a higher percentage turnover for our
ethnic minority workforce, and this also requires further inves�ga�on. 
• We con�nue to have an ageing workforce, and employee turnover is higher in both
younger and older age groups. 
• There con�nues to be a higher percentage of males in senior roles (Grades 11 to 17) than
females - despite females making up 75% of the workforce - and further work is required to
consider this in more detail. 
• Over 48% of employees have not disclosed their sexual orienta�on; figures indicate a
higher employee turnover for our LGBT employees and this requires further inves�ga�on. 
• Over 49% of employees have not disclosed their religion, there is a higher percentage of
employee turnover from some of the minority religion and beliefs, however the number of
employees is low and there is not thought to be any employment related issues for people
with the protected characteris�c.
The issues identified in our statistical overview will be reviewed in more depth and actions
established as appropriate to improve these figures. This includes regular encouragement for our
employees to update their records

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Disability
In 2024:
• 4.25% (358) of our employees had a declared disability and 20.56% (1,730) did not disclose
this information. The percentage of employees declaring a disability has steadily increased
year on year since 2021.
• 45.53% of employees with a disability work in Grades 4 to 7, and 12.85% are in teaching
posts. Similarly, 46.90% of employees with No Disability work in Grades 4 to 7, and 18.41%
are in teaching posts. 
• The chart above shows turnover for people with a disability was higher (15.43%) than those
without a disability (9.66%). 
• A slightly higher percentage of people with no disability received or atended training
(57.99%) compared with those who disclosed they have a disability (55.14%). Since 2021,
these figures have remained rela�vely stable however 2023 and 2024 showed a slightly
higher percentage of those with a disability atending training.
• Within Educa�on, 3.40% of employees declared a disability and 19.33% did not disclose this
informa�on.

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Ethnicity
Scotland’s Census 2011 showed North Ayrshire to have a small Black and minority ethnic population
at 1.1% of our population - this increased slightly to 2.08% in Scotland’s Census 2022. The relatively
low percentage of people from a Black or minority ethnic background living in North Ayrshire is
reflected in our employee statistics with 1.21% of employees declaring an ethnicity other than White,
and 19.4% not disclosing their ethnicity in 2024. Our 2022 statistics showed 1.13% from people with
an ethnicity other than White, and 16.23% not disclosed.
The chart above shows the Total Employee Turnover (permanent and temporary employees) from
2021 through to 2024. The percentage of people from Other Ethnicity leaving our Council was
significantly higher than White or those not disclosing ethnicity in 2023 (12.63%) however has reduced
in 2024 to 9.89% (9.80% White leavers 2024) – this figure could be impacted by the lower number of
people employed who define their ethnicity as Other.
Within Education in 2024, 43 employees (1.07%) stated they were of an Other Ethnicity including 17
teachers and two promoted teachers. Turnover in Education was slightly higher for White employees
at 9.68% compared to 2.33% for Other Ethnicity, and 7.15% for Not Disclosed.

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Age
In 2024:
• The ageing workforce trend has con�nued with 41.54% of employees aged 50 and over,
and 53.20% of employees aged 45 and over. Similarly, Scotland’s Census 2022 for North
Ayrshire shows 47.31% of people are aged 50 and over, and 53.33% are 45 and over. The
2022 Census also shows that there are more people aged 65 and over (20.73%) than under
15 years (15.93%). 
• Employee turnover is highest in the 65-69 age category at 44.49%, with 16.25% in the 60-
64 age category, and 26.00% in the 70 and over age category.
• For those employees Grades 4 to 7 or below (Na�onal Minimum Wage and Living Wage),
44.96% are aged 50 and over, therefore 55.04% are under 50 years of age.
• Within Educa�on, 26.33% of Teaching employees (Teachers and Promoted Teachers) are
aged 50 and over, therefore 73.67% are under 50 years of age.

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Sex
In 2024:
• 24.37% of our Council employees were male and 75.63% female.
• 3.90% (248) of our female employees are in senior posts of Grade 11 to 17 compared to
6.78% (139) of our male employees. This indicates that, rela�ve to the overall workforce,
there is a slightly higher propor�on of males in promoted posts. In the most senior
promoted posts, 11 of our 21 Chief Officers are female. 
• The majority of employees are Grades 4 to 7, with 49.60% (3,157) female and 45.73% (938)
of male employees working at this level.
• 12.58% more females received training than males:
• There was a higher percentage of staff turnover for males (10.34%) compared to females
(9.17%). In 2023, our Council launched its Voluntary Early Release (VER) Programme to
achieve savings aligned with the financial landscape. The programme enabled employees
to apply for Voluntary Early Release to leave the Council on 31st March 2024 and
applica�ons were considered on the basis of cost and business impact. 84 employees were
granted early release and, as we analyse the data per calendar year, these figures were
recorded in our 2024 data.
• Within Educa�on, 86.31% of employees are female. Of female teaching employees, 21.09%
(282) are in a promoted role, compared with 27.59% (88) of males in a promoted post.
Please note that a correction has been made to the 2021 data in the Total Employee Turnover graph
published within the 2023 report due to a miscalculation of the temporary leavers figure.

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Sexual Orienta�on
In 2024:
• 48.27% (4,062) of employees did not disclose their sexual orienta�on.
• 103 employees iden�fied as Lesbian, Gay or Bisexual (LGB) – this is 1.22% of the workforce
(a small increase on 2023 (1.12%) and 2022 (1.08%) compared to 0.79% in 2021.
• 50.45% of employees iden�fied as Heterosexual, and 48.27% of employees did not disclose
their sexual orienta�on - in 2021, 53.95% of employees did not disclose their sexual
orienta�on.
• 10 employees iden�fying as LGB le� our Council or 10.10% of all our employees iden�fying
as LGB. For those employees iden�fying as Heterosexual, this figure was 8.53%.
• 52 (1.30%) educa�on employees iden�fied as Lesbian, Gay or Bisexual (45 (1.12%) in 2022).
• A higher percentage of employees iden�fying as Lesbian, Gay or Bisexual le� our Educa�on
Service compared to Heterosexual employees (11.54% versus 7.97%)
‘Other’ Sexual Orientation was introduced to our statistics in 2023.

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Religion or Belief (including no belief)
In 2024, 50.40% of employees disclosed their religion or belief which is a slight increase on 2022
where 47.50% of employees disclosed this information. Within this protected characteristic, Not
Disclosed is the option selected by most employees.
Other than those employees selecting Not Disclosed, the next highest group is employees who have
selected None at 29.09% of employees – this is an increase of 3.23% on the 2022 figure. This is then
followed by Church of Scotland (11.62%, a 0.22% decrease on the 2022 figure), Roman Catholic
(6.61%, a 0.20% increase on the 2022 figure), and Other Christian (2.15%, a 0.25% decrease on the
2022 figure). 
In relation to employee turnover in 2024, the highest percentage of leavers was for Hindu (33.33%),
Humanist (23.08%), Muslim (20.00%), Buddhist (18.18%) and ‘Not Disclosed’ (10.35%). It should be
noted that due to the small numbers of employees in some of these groups, any leavers will show a
proportionally higher percentage of turnover for that group.
Within Education, 46.72% of employees did not disclose their religion or belief (a decrease of 4.99%
since 2022).

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Employee Pay Gap Informa�on
Under legislation, we are required to publish our pay gap information for Gender, Disability and
Ethnicity.
Gender Pay Gap
Our Gender Pay Gap for 2024 is 0.44%. This has increased from 0.22% in 2022, and 0.00% in 2023
when no pay gap existed.
The table below displays the mean pay difference of the basic hourly rate for males and females
across our Council from 2021 to 2024: 
2021 2022 2023 2024
Female (£) 16.54 18.03 19.28 20.31
Male (£) 16.74 18.07 19.28 20.40
Variance (%) 1.19 0.22 0.00 0.44
Disability Pay Gap
Our Disability Pay Gap for 2024 is 10.44%, which is an increase of 3.00% from 2022 and 6.32% in
2021. There are potentially a number of reasons for this, including the relatively low percentage of
employees declaring a disability, meaning minor changes to the workforce may have a significant
impact on the percentages. Our Council has implemented a number of activities to both support
employees with a disability and to support potential candidates into employment; these include an
internal employee disability forum, the Equal Supported Employment programme and the See Me CV
programme for people with a disability applying for a Modern Apprenticeship.
The table below displays the mean pay difference of the basic hourly rate for those with a disability
and those without a disability across our Council: 
2021 2022 2023 2024
Disabled (£) 15.83 16.66 17.45 18.36
Not Disabled (£) 16.51 18.00 19.38 20.50
Variance (%) 4.12 7.44 9.96 10.44

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Ethnicity Pay Gap
Our ethnicity pay gap was 2.44% in 2024 which is the highest since 2021. In 2021 there was a
positive pay gap in favour of Other Ethnicity. In 2022 and 2023, although the pay gap is more in
favour of employees of White ethnicity, there is less than a 1% variance.
The table below displays the mean pay difference of the basic hourly rate of ‘other ethnicity’ and
White across our Council: 
2021 2022 2023 2024
Other Ethnicity (£) 16.69 17.81 19.18 19.96
White (£) 16.47 17.97 19.33 20.46
Variance (%) -1.34 0.89 0.78 2.44
Occupa�onal Segrega�on Informa�on
Occupational Segregation is one of the key factors influencing the gender pay gap. It concerns
aspects of employment that see men and women being clustered into different occupations. There
are several influences on occupational segregation, and these include gender norms and
stereotyping.
Please note, due to relatively small numbers of employees with some protected characteristics, a
small number of post changes can significantly impact the percentages in the statistics included
below.
There are two main types of occupation segregation – Horizontal and Vertical:
Horizontal Segregation
People with certain protected characteristics being clustered into certain job types. For women this
could be occupations that are associated with low pay and fewer opportunities for progression, such
as care, cleaning, catering and administration work. In comparison, men may be more often found in
occupations that pay higher wages, including skilled trades, engineering, or technical work.
Vertical Segregation
Those with particular protected characteristics may be more likely to be clustered into certain
positions and less likely to work in senior management and executive positions.

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Gender (Sex)
Looking at gender within our Council in 2024, 75.6% of employees are female and 24.4% are male.
The highest percentage of ‘female to male’ employees work in Grades 4 to 7 (77.1% female) and in
teaching (82.0% female). The greatest number of females work in Grades 4 to 7 (3,157) or 37.5% of
the total workforce and 49.6% of the total female workforce.
Within the management and senior management Grades (11 to 17):
• 3.9% of female employees are in this category.
• 6.8% of male employees are in this category.
11 of our Chief Officers are female (52.4%), and 10 are male (47.6%). The table below provides an
average hourly rate by gender (sex) for 2024 and 2022 for comparison: 
Female (£)
2024
Male (£)
2024
Variance
(%)
Female (£)
2022
Male (£)
2022
Variance
(%)
National Minimum Wage 8.32 8.24 -0.89 No Data No Data No Data
Living Wage 12.53 12.56 0.22 No Data No Data No Data
Grades 4 to 7 15.47 15.66 1.27 12.83 13.67 6.14
Grades 8 to 10 22.51 22.78 1.18 20.41 20.47 0.29
Grades 11 to 17 30.34 30.50 0.55 27.06 27.89 2.98
Chief Officer 59.97 65.75 8.80 54.84 57.04 3.86
Other 36.23 20.09 -80.36 11.00 11.26 2.31
Teacher 29.80 29.68 -0.42 26.44 26.10 -1.30
Promoted Teacher 40.05 40.75 1.71 35.47 36.20 2.02
Total Workforce 20.31 20.40 0.44 18.03 18.07 0.22
The Grades with the biggest pay gap percentage in 2024 are:
• Chief Officer – 8.80%; (this is higher than in 2022)
• Promoted Teacher – 1.71% (this has improved slightly from 2.02% in 2022)
• Grades 4 to 7 – 1.27% (this has improved from 6.06% in 2022)
Grades 4 to 7 continue to be where the highest number of female employees are employed and
from a ‘horizontal segregation’ perspective will be where some ‘traditionally’ female oriented roles
such as caring and catering roles are based. Grades where the pay gap favours females include Other
(Psychologists, Music Instructors, Apprentice Plumbers, Joiners, and Electricians -80.36%), Teacher (-
0.42%), and National Minimum Wage.

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Disability
As mentioned under our Employee Statistics Overview section of this report, 4.25% of our
employees have declared they have a disability with 20.56% not disclosing whether they have a
disability or not in 2024.
Within the gradings, when comparing the number of disabled employees within each of the
categories against the total number of disabled employees, and non-disabled employees against
total non-disabled employees, there are no significant differences.
Key points in 2024:
• 45.53% of employees with a disability and 46.90% of employees without a disability are
employed within Grades 4 to 7.
• 17.6% of employees with a disability are within Grades 8 to 10, compared to 16.5% of
those without a disability.
• 2.8% of employees with a disability, and 5.6% of those without a disability are in Grade 11
to 17 posi�ons.
Ethnicity
In relation to Occupational Segregation, it continues to be difficult to discern any trends for
ethnicities other than White due to the continued small numbers of employees who are within the
Other Ethnicity category in 2024:
• 40.20% of those employees who have declared they are from an ethnicity other than
White, and 46.60% of those who have declared they are White, are within Grades 4 to 7. 
• For Grades 8 to 10, 20.59% of employees are Other Ethnicity compared to 16.63% White
• Within Grades 11 to 17, 1.96% of employees are Other Ethnicity compared to 5.50% White
• There are no minority ethnic employees at Chief Officer level however the figures do not
indicate any par�cular trends as the spread of minority ethnic employees is across the
Grades within our Council.

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Employee Sta�s�cs – Next Steps
Gathering this data on our workforce enables us to tailor our approaches so that we can address
any disadvantages faced by those with protected characteristics. Our Council aims to reduce and
ultimately remove adverse circumstances for those with protected characteristics.
We will continue to regularly encourage employees to update their records so we can gain further
insight into the protected characteristics across our Council, ensuring we capture data from new
employees and improve the data we have for the remainder of our workforce. This will help us
shape our approaches. We will consider in-depth the points arising from our employee data,
including pay gap data. However, as this information is optional for employees to provide, it is likely
that ‘Not Disclosed’ will remain a feature within our statistics.

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Equality Outcomes
All public sector organisations are required to set Equality Outcomes every four years. This report
covers the final year of the four-yearly Equality Outcome 2021 - 2025 reporting period.
National guidance on setting equality outcomes states that they should be proportionate and
relevant to the functions and strategic priorities of the organisations setting them and that they
may include both short and long-term benefits for people with protected characteristics. 
Our Equality Outcomes are short to medium term (one to four years) and link with both our Council
Plan and national outcomes. In addition, we have adopted sub-outcomes and actions to support the
main overarching outcomes. A number of these equality outcomes link with existing policies and
strategies. This is to help embed the outcomes in our activities and drive a more focused effort to
improve equality and reduce inequalities. 
Ayrshire Shared Equality Outcomes
The public sector partners of the Ayrshire Equality Partnership agreed to consult on and develop
shared outcomes and actions across Ayrshire. Alongside our Council, partners include East and
South Ayrshire Councils, North, East and South Ayrshire Health and Social Care Partnerships, NHS
Ayrshire and Arran, Ayrshire College, Ayrshire Joint Evaluation Board and the South West
Community Justice Authority. This coordinated approach to consulting with our interest groups
helps us take a more coordinated approach to delivery and avoid consultation fatigue.
The sharing of resources and expertise during the consultation and development process and into
the implementation phase, helps to improve the experiences of communities through a more
consistent approach across the partner agencies. It allows partner agencies to maintain their
organisational accountability for reporting on equality and diversity, while recognising the shared
work of the partner agencies. 
The Ayrshire Shared Outcomes are as follows:
• Outcome 1 – In Ayrshire, People experience safe and inclusive communities. 
• Outcome 2 – In Ayrshire, People have the opportunity to access and shape our public
services. 
• Outcome 3 – In Ayrshire, people have the opportunity to fulfil their potential throughout
life. 
• Outcome 4 – In Ayrshire, public bodies will be inclusive and diverse employers. 
The actions supporting each of the four equality outcomes and sub-outcomes are outlined below
alongside the pan-Ayrshire updates.

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Equality Outcome 1
In Ayrshire, people experience safe and inclusive communities.
Sub-Outcome 1A
Through a variety of methods vic�ms, witnesses and partner agencies feel more confident in
repor�ng hate incidents.
Key Ac�ons Suppor�ng this Outcome
• Raise Awareness to beter understand Hate Crime. 
• Work with partners to raise awareness of Hate Crime with community members through a
conference. 
• Work with partners to increase awareness of third-party repor�ng. 
• Develop a Hate Crime awareness course.
Progress
In October 2022, the Ayrshire Equality Partnership organised a Hate Crime Awareness Conference,
this was reported in our 2023 update and partners continue to promote awareness of Hate Crime
through a variety of methods. 
The Hate Crime and Public Order (Scotland Act) 2021, was implemented on the 1st of April 2024.  
The Act maintains and consolidates the current protections across the UK for prejudice against
disability, race, religion, sexual orientation and transgender identity. In addition, the Act:
• Introduces age as a new characteris�c protected under the Act, with focus on both young
and older age groups.
• Introduces a new offence of inci�ng hatred, which criminalises threatening of abusive
behaviour and the communica�on of threatening material.
• Divides the previous defini�on of transgender iden�ty which included the broad term
‘intersexuality’ into separate groups. 
With the introduction of the new law and Police Scotland being a key lead on the implementation of
Hate Crime legislation, the Ayrshire partners suspended promotion of aspects of Hate Crime until a
clearer picture emerged of the implications for organisations. Police Scotland has now developed a
training module and delivered this to partners across Ayrshire in March 2025.
Hate Crime Awareness Training 
Police Scotland hosted an online Hate Crime awareness session, via South Ayrshire Council for the
Ayrshire Equality Partners. The session covered key themes around the new legislation: 
• Aggrava�on of offences.
• Racially aggravated harassment.
• Inci�ng hatred.
• Protec�on of Freedom of Expression.

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The session was attended by 48 people and further sessions will be considered as part of
our 2025 to 2029 equality outcomes, along with other methods of cascading this information to
our communities and our employees. 
Black History Month
The Ayrshire Equality partners continue to support the Black History Month (BHM) campaign, which
supports elements of reducing Hate Crime. A conference was held at Ayrshire College Kilmarnock
on the evening of 29th October 2024. The engagement between various groups at this event helps
to meet the Equality Act Duty of Fostering Good Relations between people with different protected
characteristics. Four guest speakers who live or work in North Ayrshire attended to talk about either
their personal experiences or historic aspects of Black History. The speakers and themes were: 
• Dr Trent Kim, University of West of Scotland, who discussed decolonising the curriculum in
the UK Higher Educa�on system.
• Pauline Brown, Healthcare Chaplin, NHS Ayrshire and Arran, presented on connec�ons
with the Caribbean and the Slave Trade and learning from the past to make the future
beter.
• Dr Santu Acharya, Consultant Gynaecologist and Obstetrician and Chair of the NHS Ayrshire
and Arran Minority Ethnic Staff Network, presented on the links of Scotland with India
during and a�er the Colonial period.  
• Felica Taiwo – Chair of Powerful African Women in Ayrshire (PAWA), discussed her personal
experiences of living in Ayrshire, founding PAWA and being a successful business owner.
The event was a great success, with positive feedback and interaction with the speakers, the
Ayrshire Equality Partnership and attendees.

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Equality Outcome 2
In Ayrshire, people have equal opportunity to access and shape our public services - Ayrshire Shared
Actions.
Sub-Outcome 2A
More disabled people, older people and women access public transport safely and in comfort with an
integrated service that provides accessible informa�on, appropriate assistance and support from
transport employees.
Key Ac�ons suppor�ng this Outcome
• Engagement with disabled people, women, older people and organisa�ons including third
sector organisa�ons.
• Meet with transport providers.
• Consulta�on about changes.
• Program of support and improvements agreed.
• Gather feedback and revise program where necessary.
Progress
The three Ayrshire local authorities held an Ayrshire Equality Transport Summit in September 2024.
The hybrid event was held at East Ayrshire Council Headquarters and over 80 members of the
community from across Ayrshire, including representatives from the British Sign Language (BSL)
Community, took part. A number of transport providers formed the panel and these were: 
• Ayrshire Roads Alliance
• Sco�sh Passenger Transport
• Scotrail
• Network Rail
• Coalfield Community Transport
• Stagecoach
• North Ayrshire Ac�ve Travel and Transport Team
The format of the event was a question-and-answer session, with the panel responding to questions
from members of the public in attendance and via video call. Transport modes such as trains and
buses received the most questions, but there were also questions raised regarding public transport.
Invariably most questions related to physical access for people with disabilities, available support
from employees, communication (including information in BSL), lack of transport options in some
areas and reliability of services. Safety and verbal abuse on public transport was also discussed. The
panel provided a range of responses to the various issues raised. These were recorded and later
circulated back to everyone in attendance.
Responses from the panel highlighted where improvements have been made but also
acknowledged areas which still required attention. Some examples included:

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• Network Rail has new announcement boards being piloted at two railway
sta�ons.  These boards use Ar�ficial Intelligence (AI) BSL signers to relay train
informa�on in real �me for BSL users using the service.  This is significant progress in the
use of technology and is welcomed by those present, however it was noted on some trains
(especially on longer journeys) the display boards on the trains didn’t ac�vate, though the
voice ac�va�on did. 
• Wheelchair users noted that though calling ahead to no�fy providers of their journey, a
train guard is not always available to put the ramp down from the train, and also the poor
quality of the wheelchairs at some sta�ons. Both Scotrail and Network Rail can manage
different aspects of rail services and admited this was not ideal and are looking to improve
this situa�on.
• Ques�ons were raised about the number and loca�ons of raised curbs at bus stops for
people with mobility issues. There is generally considered to be a good number of high
access curbs across Ayrshire and programmes are in place to upgrade these; services will
also review bus stops based on recommenda�ons from the public. A recommenda�on was
also made to create an online inventory of where raised curb bus stops are located to help
people plan their journeys and this would be taken forward.
The transport summit provided a useful platform for members of the public to raise their issues and
concerns, and it also provided useful feedback to the transport providers. This will enable them to
continue to improve and develop their services to meet the needs of all of their customers. The
provision of future equality transport summits will be discussed with the various partners moving
forward.

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Sub-Outcome 2B
Improve engagement with our services and enhance access to informa�on for marginalised and
under-represented groups.
Key Ac�ons suppor�ng this Outcome
• Work with the Council’s Web Team and Sensory Impairment Team to create a BSL friendly
landing page on our website.
• Work with our Web Team and our Connected Communi�es Teams to create a community
language landing page for North Ayrshire residents.
• Explore joint approach for the commissioning of BSL Interpreta�on.
Progress 
The Council has a dedicated sign language page on its external website. The page contains
information and BSL videos on:
• Our Bri�sh Sign Language Plan 2024 to 2029.
• BSL resources.
• Sensory Impairment Team.
• Suppor�ng and Promo�ng BSL.
• Our Council Plan 2023 to 2028
The page was reviewed and adapted onto the Council’s new external website during 2025 to make
it more accessible and we continue to engage with our BSL communities around what information
on Council services would be useful to translate into BSL videos. This work will continue throughout
our 2024 to 2029 BSL plan. 
The proposal to develop a shared procurement framework for BSL Interpretation was not realised
due to complexities related to procurement processes and the variation in spend on BSL
interpretation services.  Each organisation continues to utilise its own processes for accessing BSL
interpretation services. 
We will consider in-depth, the points arising from our employee data, including pay gap data. The
Council’s Web Team is currently working on an accessibility tab that would allow users to change
the text on any webpage on the external website into their preferred language.  It is intended this
will be progressed through our 2025 to 2029 Equality Outcomes if approved by Cabinet.

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Equality Outcome 3
In Ayrshire, people have opportunities to fulfil their potential throughout life.
Sub-Outcome 3A
Our young people, disabled people and women have access to training and employment.
Through the Ayrshire Growth Deal
Key ac�ons suppor�ng this Outcome
• Provide support for unemployed residents, in par�cular people with disabili�es and
women, to overcome health barriers to economic ac�vity.
• To support residents to retain employment by addressing health barriers.
• Support local businesses to access health related supports to improve reten�on and
produc�vity of their workforce.
Progress
The Ayrshire Growth Deal (AGD) Working for a Healthy Economy project delivery continues.  The
service and clinical employees are now embedded within employability services across Ayrshire to
deliver health interventions to support people to retain or sustain employment. To date the
following number of people have been supported: 
• 166 employed individuals supported to manage their health and stay in employment.
• 272 unemployed individuals supported to progress into employment.
Ayrshire Growth Deal Case Study 
Overview
Jennifer* was referred to the Working for a Healthy Economy programme in May 2023 through her
employability adviser. She presented with a diagnosis of depression and social anxiety. Jennifer had
been unemployed for 18 months as a consequence of her poor health and lack of general wellbeing.
Whilst undergoing a health assessment with her case manager it was apparent that Jennifer lacked
motivation to engage in everyday tasks, had severe difficulties with maintaining sleep, and was
experiencing dietary difficulties. Through action planning, Jennifer informed her case manager that
she required support to improve her health and adopt a healthier lifestyle in order to increase her
ability of entering and sustaining employment.
Support provided 
After a process of action planning, the case manager agreed to deliver the following support:
• Provision of advice and educa�on regarding Jennifer’s health condi�ons in order to teach
her strategies and skills to enable her to understand, control and ul�mately reduce her
symptoms.
• Introduce Jennifer to effec�ve stress management techniques with use of self-help
materials and Cogni�ve Behavioural Therapy (CBT) techniques.

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• Encourage Jennifer to set small achievable daily goals to include exercise, and
“must do” ac�vi�es such as everyday tasks, ensuring relaxa�on �me and enjoyable
ac�vi�es as these are part of goal planning. 
• Support to remember and rediscover ac�vi�es that Jennifer used to par�cipate in, that
gave her a sense of purpose/enjoyment, discussion on the importance of having a good
work / life balance.
• Support to make an appointment with her GP to discuss onwards treatment for mental
health.
Outcomes following support
Following support, Jennifer:
• Developed effec�ve coping strategies through self-help and case management support
using CBT techniques. There was a significant reduc�on in her symptoms of anxiety and
depression, consistent with an improvement in the Hospital Anxiety and Depression Scale
(HADS) and the European Quality of Life (EQ5D) clinical assessment scores.
• Was able to improve her physical health and general wellbeing by improving her everyday
structure and ac�vity - she started to go to the gym regularly.
• Re-engaged with her GP to ensure she was being prescribed the correct medica�on for her
mood.
• Was able to learn about and put into prac�ce guided sleep medita�on and is now sleeping
through the night undisturbed.
• Commenced a college course and started working part �me. She is thriving in both
opportuni�es.
This is a positive case study and just one story amongst many through the Ayrshire Growth Deal to
support people living in our local communities back into employment and positive destinations. 
An Employment Advisor in Working for a Healthier Economy stated:
“It was a pleasure to be able to support [Jennifer*] in improving her health so that she could feel
confident and capable enough to enter full time education and employment. This case study
highlights the importance and success that can be achieved by integrating health and employability
support in partnership.”
*Name has been changed.

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Through the Equal Programme
Key Ac�ons Suppor�ng this Outcome
• To offer candidates the opportunity of paid work experience in the Hor�culture industry
whilst working alongside several local organisa�ons crea�ng a Community Garden.
• To provide addi�onal prac�cal training via the Royal Hor�cultural Society awards scheme
which should result in solid knowledge and experience for future permanent employment
within the Hor�culture industry.
Progress 
During the period, ongoing paid work experience placements have been offered to our residents
taking part in Equal who are interested in Horticulture. Practical work takes place at Eglinton
Community Garden alongside organisations such as the Eglinton Country Park Rangers Service, the
NHS, and the Ayrshire Community Trust. Trainees have benefitted from gaining practical work
experience in growing and harvesting a range of fruit and vegetables which were then donated to
the Community Food Larders.
As the success of this project proved invaluable to our residents, it was then extended to offer paid
work experience within Cycle Maintenance where residents are engaged in practical work
experience whilst receiving training to achieve their Velotech accreditation from the cycle industry.
The project includes refurbishment of unused, discarded cycles back to roadworthy standard with
the newly refurbished cycles being offered to members of the public who are unable to afford new
bicycles 
All of the paid work experience placements are now embedded in the service provided by the Equal
team. 
In our first year, we used the Royal Horticultural Society awards as part of our training provision,
but then reviewed the training programme to provide additional accredited training to support this
learning. We are now a Scottish Qualifications Authority accredited centre and are providing
Scottish Qualifications Authority (SQA) awards in Horticulture, Customer Service and
Responsibilities of Employment and we have achieved very positive outcomes for our residents
participating in our work experience / work placement programmes.
Our first training course for Royal Horticultural Society gained a 100% pass rate for our residents,
and the change to SQA training within Horticulture has also been extremely successful with 29
residents attending over the period, returning a success rate of 86%. We have supported 14
residents into employment from this project. For Cycle Maintenance we have had similar success
with a 100% pass rate for residents undertaking bronze certification. Of the six residents attending,
three have progressed into employment.
As the project progressed, we extended our paid work experience programme to include local
employers willing to give our residents the opportunity to become part of their teams and gaining
invaluable experience. One such placement was a resident who undertook a role within Booth
Welsh, a local organisation who were exceptionally keen to extend these opportunities. Below is
the testimonial we received from them with regards to their performance.

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Jamie* joined Booth Welsh through North Ayrshire Council’s Equal programme. This
initiative supports individuals with long-term health conditions, disabilities, or those who are
neurodiverse, providing them with opportunities to contribute and grow in the workplace. Jamie,
who uses they/them pronouns, has a strong focus on Net Zero and sustainability.
Jamie’s role at Booth Welsh is integral to their sustainability efforts and is involved in a range of
tasks that support progress towards Net Zero goals, such as collecting and analysing data to help
map the organisations carbon footprint. Jamie also provides support across various teams, including
environmental, commercial, and engineering, and has taken on tasks that require work with
spreadsheets and data manipulation. Jamie’s enthusiasm and willingness to get involved has
already made a positive impact within the organisation.
Jamie is dedicated to promoting and strategising carbon reduction efforts; In Jamie’s own words,
“Booth Welsh seemed like a very open and supportive workplace. I am pleased to say that my first
impressions were correct. This is a wonderful environment, and I am very comfortable working
here. I value employers that value their employees.”
A Council Employment Advisor commented, “As a participant of the Equal programme Jamie has
always been an extremely enthusiastic [resident] and their amazing analytical skills provided a solid
foundation for career progression. The team at Equal are delighted that Jamie has found an
employer who will support them to continue to progress and develop in such a fulfilling role”.
The Compliance Manager at Booth Welsh added, “Our partnership with NAC through the Equal
programme has been highly beneficial. It has allowed us to tap into a diverse pool of talent and
enhance our sustainability efforts with fresh perspectives. [Jamie’s] analytical skills and
commitment have been a great asset to our team.”
*Name has been changed.
Sub-Outcome 3B
To con�nue to embed UNCRC across schools in North Ayrshire to eliminate discrimina�on and
promote equality of opportunity in our schools and the wider community.
Rights Respecting Schools 
The UNICEF UK Rights Respecting Schools Award (RRSA) supports schools across the UK to embed
the United Nations Convention on the Rights of the Child (UNCRC) into their ethos practice and
culture. The output from taking this work forward is all schools across North Ayrshire would be
registered as a Rights Respecting School. This approach would lead to the embedding of children’s
rights across the curriculum and within child protection and additional support needs practices.
Key actions supporting this Outcome.
Support the embedding of children’s rights across the curriculum and within Child Protection and
Additional Support Needs practices.
Progress 
Young leaders of learning
North Ayrshire Council’s Education Service is currently piloting Education Scotland’s Young Leaders
of Learning programme. Eight secondary schools and 10 primaries within a single cluster are

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engaged in the pilot, along with an Early Years Centre. Training has been delivered to
identified staff and learners with four Young Leaders of Learning in each establishment. All the
Young Leaders of Learning will visit partner schools to strengthen learner participation and support
improvement. The programme has been designed to involve children and young people in
improvement activities to ensure their voices are heard and their views respected. 
Rights Respecting Schools
Rights Respecting Schools is a key initiative across North Ayrshire Schools and Early Years Centres. It
provides establishments with a framework for educating children and young people about their
rights and ensuring these are put into practice each day. As Duty Bearers, the adults have clear
responsibilities to make sure children’s rights are upheld.
As of November 2024, 17 Schools across North Ayrshire have their Gold Award, three of these,
Beith Primary and Early Years Class, Dykesmains Primary, and Dalry Primary and Early Years Class
are reaccreditations in recognition of the ongoing commitment to embedding Children’s Rights
across the whole community.
30 schools have been awarded the Silver Award, and 11 schools have the Bronze Award. We have
also six schools and Early Years Centres who have registered with UNICEF and are working towards
Bronze Awards.
Child Protection Policy and Procedures
Our Child Protection Policy and Operating Procedure has been rewritten to ensure adherence to the
revised national guidance 2023 and is in line with the Scottish approach to Child Protection based
upon the protection of children’s rights and The UNCRC (Incorporation) (Scotland) Act 2024. 
Our revised written notification of concern paperwork utilises the principles of ‘Signs of Safety’
which embraces the voice of the child as a central focus to risk assessment and planning. Education
teams are encouraged to attend Signs of Safety training to build capacity in this area. A
strengthened approach to ensuring children and young people’s views are sought, recorded and
taken into consideration is fundamental to the revision.
We hold termly child protection coordinators meetings, where new information is shared with
employees and reminders about our responsibilities within the Act are set out, particularly in
relation to article 12, ‘Respect for Children’s Views’.
Implement the Children and Young People’s voice in Child Protection and Additional Support Needs
planning (Article 12) 
Review of education inclusion group and staged intervention processes
Work to review the Service’s approach to Staged Intervention and the placement process to
support inclusion has been completed with a focus on ensuring the views of children, young people
and families are sought, captured and used to inform decision making. Our revised processes
ensure a proactive collaboration on assessment, information and referrals. It is also a requirement
that final copies of referrals are shared with parents and carers. The proactive and supportive
approach adopted by our Council in working with parents and carers to support needs has been
nationally recognised with a recent mention in Scottish Parliament, where our approach to
supporting diets of neurodivergent learners in schools was highlighted as an example of positive
collaborative practice.

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Literature for children and families
Interim information leaflets have been created collaboratively and shared. Final copies will be
available once accessibility checks have been completed:
• Inclusion Group Guidance for Parents
• Inclusion Group Appeals Process
• Outreach Support Services
• Star�ng School with Addi�onal Support Needs
Family Engagement Hub 
Planning is underway to develop a Communication Hub/Family Engagement Hub. We have been
working with two parent/carer support groups - ASN Support Ayrshire, and ASN Parents & Kids –
Irvine & 3 Towns - to agree a format and key themes. It is hoped that the Hub will be a place where
families can connect with senior officers who will be able to provide information and raise
awareness of policies and practice and develop collaborative work to further improve the service
provided for families.
Young Inclusion Ambassadors
The long-term goal of creating a Young Inclusion Ambassadors Network is to bring young people
with ASN together to share their views and experiences of education. We hope that through
activities, the young people can identify how well they feel their schools and the local authority are
doing in our provision of inclusive education and where improvements can be made. Our pilot
group of Young Inclusion Ambassadors are in Lockhart Campus and Ardrossan Academy and we
intend to expand this programme to all establishments.
Establish Mentors in Violence Prevention (MVP) in two secondaries, followed by further
secondaries. 
MVP is delivered as part of the Scottish Government’s Equally Safe strategy and supports early
prevention of gender-based violence. In North Ayrshire all nine Secondary schools take part in the
programme and have teams to train and support senior school mentors. Lessons are being
delivered by peer mentors to S1 and S2 classes in our schools. We have three in house staff trainers
and a local authority lead for this work. There are regular communications and network meetings
with school leads to ensure national messages and updates are shared and provide an opportunity
to share good practice. Governance of the programme is provided by North Ayrshire’s Violence
Against Women Partnership (VAWP) with quarterly reporting. Annual employee training is offered
in May each session. Partners in Youth Services, and Active Schools have been trained in the MVP
programme to support schools.  In our secondaries MVP mentors have been leading 16 days of
activism, working alongside partners from Women’s Aid and Police Scotland. Employees in three of
our Primary schools have taken part in the Education Scotland Pilot programme Gender Based
Violence – Early Intervention. Our local authority lead is trained to further roll out and deliver this
programme to staff across our primary schools to upskill staff and promote the Everyone's Included
learning resource within in our primary schools.

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Sub-Outcome 3C
Our young LGBT people feel supported and have access to improved digital pla�orms and sources
of support.
Key actions supporting this Outcome
• Create digital space for our young people who iden�fy as LGBT with support staff to
support LGBT and separate space for trans young people.
• Regular digital support and informa�on sessions with informa�on and guest speakers for
both our young people and parents and carers.
• Connected Communi�es (Youth) have signed up to achieve the LGBT Silver Charter Mark –
which includes specific LGBT Awareness and Trans Awareness training for all staff.
• Regular Social Media content that shares support and resources for LGBT+ through all our
social media channels – linking into local and na�onal support.
Progress
Connected Communities continue to support and facilitate activities to support our young LGBT
community.
We celebrated LGBT History month with a range of events and activities including a Joint Forum
LGBT Poetry session, and a Purple Friday Bake Sale at the Garnock Valley LGBT Group.
Our LGBT Groups in the North Coast and Garnock Valley continue to meet weekly and work on their
own projects supporting local LGBT communities and allies of young people.
The Equalities Forum, supported by Connected Communities is being reestablished which will have
a focus on Equalities, in particular our New Scots, LGBT and Additional Support Needs (ASN) young
people, with an event planned to find out more about their needs.
We have continued to roll out LGBT Awareness training to the HSCP with 30 employees trained
during 2024. This will help inform teams when supporting LGBT clients.
Arran Pride 
North Ayrshire Youth Services team were joined by 40 young people from MSYPs and Exec
Members, Garnock Valley Youth Forum, North Coast Youth Forum, Irvine Youth Legacy Hub, Young
Carers, and key youth participation representatives from across our six localities, as the team
journeyed to Arran to celebrate Arran Pride in May 2024 - one of the largest community events on
the island. Boarded by North Ayrshire Youth Services, the Mobile Youth Centre toured the island
during the event with Youth Services running mental health and mindfulness workshops on the first
day. The Equalities Forum stayed the night before at Arran Outdoor Centre to take part in some
cold-water therapy, teambuilding and preparing their banner for the next day.

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A Youth Work Modern Apprentice said of Arran Pride:
“The atmosphere was incredible and the island was beautifully decorated with Pride colours to
show visitors how welcoming they are there of the LGBT community. We visited on Saturday to run
mental health and mindfulness workshops, do some glitter festival style face painting and help
spread the word of the power of youth work and our Equalities Forum which focuses on creating a
fairer and more equal North Ayrshire for all young people – particularly those in marginalised
groups such as LGBT youth, New Scots and our peers who are from the care experienced
community. Thanks to everyone who travelled over with us and to the event organisers Arran Pride
for an incredible weekend to remember!”

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Sub-Outcome 3D
Support the integra�on of our refugee popula�on into life in North Ayrshire
Key actions supporting this Outcome
• Create refugee-led groups at a local level.
• Enable collec�ve iden�fica�on of issues and engagement with services.
• Build knowledge and skills for organisa�onal development such as governance, employing
staff, asset transfer and registering as a charity.
• Assess and meet the needs of refugee community members.
• Facilitate the par�cipa�on of refugees in forums as well as other ac�vi�es of local
authori�es and other public bodies.
Progress
During the summer of 2024, we delivered our “Big Class Experiment”, aimed at bringing together
English for Speakers of Other Languages (ESOL) learners located across North Ayrshire, each with a
variety of diverse needs. Recognising the challenge of providing effective language education, we
learned from the Glasgow ESOL Forum’s approaches to managing classes with diverse needs.
Our New Scots community recently worked with other creative young people from across North
Ayrshire to produce a short film. The film follows the character Stephen (played by a new Scot
Ukrainian) as he makes his way to a university open day and demonstrates the various issues that
are commonly experienced by New Scots. The project was a collaboration between North Ayrshire
Council, The Ayrshire Community Trust and Vertex Visions and was filmed in parts of North Ayrshire
and other locations in Scotland. The film was premiered at an event in January. You can view the
“Different Ways” short film together with a behind the scenes stye short documentary ‘The Making
of Different Ways’.
The Discovery Award, which is delivered in Irvine, Kilwinning, Garnock Valley and Three Towns
localities as well as with a New Scots group, has seen almost 60 adults participate in bronze and
silver award activities. The Discovery Award is aimed at people over 50 years of age, to help
promote an active and healthy lifestyle by offering challenges to both stimulate and motivate.
241 New Scots adults who engaged in learning opportunities supporting their language and
resettlement needs over the summer. Some of the activities included language cafes, volunteering
opportunities and speaking clubs.

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Equality Outcome 4A
In Ayrshire, public bodies will be inclusive and diverse employers.
Sub-Outcome 4A
Our Black and Minority Ethnic (BAME), disabled and LGBT+ employees have safe and suppor�ve work
environments to thrive, and we are seen as an employer of choice.
Key Actions Supporting this Outcome
• Explore with colleagues the desire to establish a BAME employee network either locally or
with employees from South and East Ayrshire Council.
• Following the successful introduc�on of an Employee Disability Forum, explore with the
workforce the desire to establish an LGBT+ staff network
Progress
The Council recognises the importance of providing a safe and supportive working environment for
all employees to thrive to deliver efficient and effective services. 
In 2022, the Council introduced a Black and Minority Ethnic (BAME) employee forum involving
colleagues across North, South and East Ayrshire Council. As part of our ongoing commitment to
provide all employees a platform for networking, advocacy and support, this will be re-established
in 2025 with alternative delivery methods discussed to ensure a sustainable and effective employee
forum.
The Council continues to explore the desire to establish a LGBT+ employee network to foster a
more inclusive and supportive workplace, benefitting employees and the Council by the ongoing
awareness raising and inclusion of gender and sexual minorities at work.
Key Actions Supporting this Outcome
• Contact specialist organisa�ons to seek opportuni�es to adver�se our vacancies to a more
diverse range of candidates.
Progress
MyJobScotland is the Council’s platform to advertise vacant positions.  It is a national shared
recruitment portal for all 32 Scottish local authorities, however concerns have been raised
nationally and locally at groups such as the Scottish Council Equality Network and the Council’s
BAME Employee Forum that some individuals may be unaware of the platform or do not obtain the
required skills to progress applications for positions within the Council. 
To improve promotion of Council positions, a variety of avenues are utilised to widen our audience
as much as possible and provide alternative methods of applying for vacant positions. For example:
• A range of positions are spotlighted on the Council’s Social Media Platforms such as
Facebook. 
• We are supporting partners within the Department of Work and Pensions (Job Centre) to
host job fairs to support individuals into the Council.

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• Job Fairs are supported by the Council’s Employability Team to ensure an
inclusive approach for all and reduce any barriers for prospective candidates
throughout North Ayrshire and across Scotland. 
Equality Outcome 4B
Enhanced opportuni�es for people with communica�on difficul�es to fully express their skills,
personality and ability as part of the applica�on process for employment and skills development
programmes.
The implementation of the See Me CV supported this outcome and was included in our Mid-Term
report of 2023. The See Me CV is an ongoing permanent feature to support applicants into the
Council’s Modern Apprenticeship Programme. 
The uptake of the See Me CV is relatively small, however through our colleagues in the Equal
Supported Employment Team we recognise the importance of this feature remaining available
should prospective applicants with disabilities want an alternative method to demonstrate their
skills and abilities for the role. 
Equality Outcome 4C
Our understanding of race employment issues is improved to ensure we maintain robust employment
prac�ces.
Key Actions Supporting this Outcome
• Review of recruitment procedures to adopt an anonymised statement process prior to
interview.
• Review the ‘My Connec�ons’ videos for diversity content.
• Encourage North Ayrshire Council employees to update their personal HR records.
• Carry out an organisa�onal assessment of race and racism.
• Review our Equality training around Race in conjunc�on with Sco�sh Government
Guidelines.
Progress
Current recruitment procedures through MyJobScotland portal mean that interview panels do not
get to see any personal demographic information of the applicant, only the information directly on
the application form, including the applicants name is visible. COSLA who administer
MyJobScotland, were aiming to create a feature within the process that would allow the application
to remain completely anonymous. 
Whilst the Council is keen to adopt this feature to eliminate discrimination and advance of equality
of opportunity, this cannot progress until COSLA introduce this feature.
To encourage people to apply for roles, ‘My Connection’ videos are used, these are short videos of
current employees explaining their views on working for our Council.  These videos give prospective
candidates an insight why our Council is a great place to work and the diversity of our workforce.
These videos continued to be available throughout 2024.

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An exercise was undertaken by the Human Resources Team to encourage employees who
had not updated their personal records to do so on our systems. This was to help improve
confidence in our employee statistics and decrease the amount of ‘Not Disclosed’ data. 900
employees were issued with an Equal Opportunities Survey, encouraging them to update their
ethnicity and disability status on the HR records system. The survey was positively received with
350 employees updating their records, leading to an improvement in the ‘Not Disclosed’ figure at
the time. Our Council is committed to ensuring our employee equal opportunities data is as
accurate as possible as it is crucial in understanding our workforce and building inclusive workplace,
identifying and addressing inequalities. The Equal Opportunities Survey will continue to encourage
employees to update their personal records on a regular basis.

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Appendix 2
North Ayrshire Equality Outcomes 2025 to 2029
North Ayrshire Equality Outcome 1
Improve access to council services by ensuring our informa�on and communica�on methods are inclusive and accessible for everyone.
Council Plan Priority
All four priori�es.
Ra�onale
People living in our communi�es o�en face barriers to accessing informa�on that is accessible for their needs, including people with limited
digital skills, Deaf Bri�sh Sign Language (BSL) users, people with visual impairments or learning disabili�es and people whose first language is
not English o�en face more barriers to accessing informa�on than other members of society. This has to be taken into considera�on when
developing informa�on and communica�on approaches. 
Inequality Addressed
Access to informa�on on services is not always equitable for our local communi�es and our employees.
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and Timescale
Develop and
implement
inclusive
communica�on
prac�ces
U�lise the Sco�sh
Government
Inclusive
Communica�ons
toolkit* to inform
a range of delivery
mechanisms.
Number of prac�ces
and processes
updated  Disability, Race*
Eliminate
Discrimina�on
Advance Equality of
Opportunity 
Foster Good
Rela�ons
Equali�es and Inclusion
Officer/Communica�on
Team/Connected Communi�es.
March 2027 
Review language
use in official
documents
Language use
guidance
developed.
Improved use of
language in Council
documents
All Foster Good
Rela�ons
Equali�es and Inclusion Officer
December 2025

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and Timescale
Improve and
develop our
ci�zens access to
service
informa�on on
the public website
Develop and
create an
accessibility
so�ware tool that
personalises the
layout of the
website to
improve mul�ple
user needs.
Tes�ng with mul�ple
characteris�c groups
ensuring they can
use customisable
ac�ons.
Create How To
support video.
Hold Library support
sessions in the
community.
All
Improve digital
exclusion,
improving Equality
while fostering
good rela�ons
IT services/
Connected Communi�es/Digital
Inclusion Officer
March 2026
Develop and
improve inclusive
informa�on and
access to events
at North Ayrshire
cultural hub
Design and rebuild
the Harbour Arts
website, ensuring
it is fully
accessible.
Tes�ng with mul�ple
characteris�c groups. 
Upda�ng
informa�on and
processes.
All
Improve digital
exclusion. Improve
Equality and
opportunity while
fostering good
rela�onships 
IT services/Senior Development
Officer
Connected Communi�es  
June 2026
Develop and
improve on
inclusive language
and accessibility
for all websites
within the Council
digital estate
Rebuild websites
or bring into
Council
environment.
Tes�ng with mul�ple
characteris�c groups. 
Upda�ng
informa�on and
processes.
All
Improve digital
exclusion. Improve
Equality and
opportunity while
fostering good
rela�onships
IT Service/ Senior Development
Officer 
Connected
Communi�es/HSCP/Communica�on
team/Regenera�on/Ac�ve leisure 
March 2029
Develop and
improve on
inclusive
language, usability
and accessibility
for online forms
on the CRM
Rebuild Council
forms.
Tes�ng with mul�ple
characteris�c groups. 
Upda�ng
informa�on and
processes.
All
Improve digital
exclusion. Improve
Equality and
opportunity while
fostering good
rela�onships
IT Services/Senior Technology
Officer /All Directorates
March 2029
*This relates to people whose first language may not be English rather than Race or ethnicity.

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Appendix 2
North Ayrshire Equality Outcome 2
Raise awareness and improve understanding of discrimina�on and hate crime across our workplaces and local communi�es. 
Council Plan Priority
Wellbeing and Communi�es and Local Democracy
Ra�onale
Research shows that in North Ayrshire, the five year average for hate crime is 128.8 incidents, with the 2023/24 figure of 150 incidents
compared to 115 for the 2022/23 figure, this represents an increase on both the annual and the five year figure. It is es�mated there is also
likely a high rate of under repor�ng. The main protected characteris�cs subject to hate crime were Lesbian Gay Bisexual and Transgender
(LGBT), disability and religion.  The Hate Crime and Public Order (Scotland) Act 2021 and implemented in April 2024 and introduces a new
offence of s�rring up hatred and the protected characteris�c of Age. This remains a key area of focus for public services in trying to reduce the
incidence of hate crime. 
Inequality Addressed
Prejudice and discrimina�on against disability, race, religion, sexual orienta�on, age and transgender iden�ty.
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Raise Awareness of
Hate Crime across
our Local
Communi�es and
Employees
Hate Crime
Awareness
informa�on and
training developed
and promoted. 
Number of
atendances at hate
crime awareness
sessions/training.
Disability, Race,
Religion, Sexual
Orienta�on, Age,
Transgender Iden�ty.
Eliminate
Discrimina�on,
Vic�misa�on and
Harassment 
Equali�es and
Inclusion
Officer/March 2029

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Appendix 2
North Ayrshire Equality Outcome 3
In North Ayrshire, new places, spaces and buildings will be inclusive and designed to take account of the needs of people with disabili�es and
other protected characteris�cs.
Council Plan Priority
Communi�es and Local Democracy
Ra�onale
Legisla�on governs how our Town Planning system works, as covered in The Town and Country Planning (Scotland) Act 1997.  This includes
considering the Housing needs of people with a disability and engaging them in the development of places across North Ayrshire. The inclusion
of this as an Equality Outcome with subsequent ac�ons, will help to ensure a strong focus for people with a disability on the development and
implementa�on of our third Local Development Plan (LDP3).
Addi�onally, at the �me of developing these outcomes a Supreme Court ruling on the defini�on of a woman and the implica�ons for single sex
spaces along with a ruling in the Sco�sh Borders manda�ng single sex spaces in schools, it is important North Ayrshire Council understand any
implica�ons for the corporate property por�olio.  
Inequality Addressed
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Engage with groups
represen�ng disabled
persons, including
the North Ayrshire
Access Panel and the
Council’s Employee
Disability Forum, in
the prepara�on of
the Evidence Report
for the Local
Development Plan
(LDP3). 
The views of people
with disabili�es,
including their
housing needs are
reflected in the
Evidence Report. 
Number of
engagement sessions
held.
Understanding of the
needs of disabled
persons reflected in
the Evidence Report
Disability
Advance Equality of
Opportunity and
Foster Good
Rela�ons
Senior Manager
(Planning) and Chief
Planning Officer
August 2025

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Consider how the
needs of people with
a disability can be
met by proposed
development sites.
Site Assessment
Methodology
includes
considera�on of how
the proposed
development would
meet the needs of
disabled people
Criteria included
within Site
Assessment
Methodology 
Disability Advance Equality of
Opportunity
Senior Manager
(Planning) and Chief
Planning Officer
June 2026 
Include policies
and/or site-specific
requirements within
the Proposed Plan
that ensure new
places, spaces and
buildings will be
inclusive and
designed to take
account of the needs
of disabled persons.
Inclusivity and the
need for new places,
spaces and buildings
to be designed to
take account of the
needs of disabled
persons is embedded
within LDP3.
Policies and/or site
requirements that
guide the design and
assessment of new
development in
terms of its
inclusivity for
disabled persons.
Disability Advance Equality of
Opportunity
Strategic Planning
Manager 
June 2027 
Con�nue to monitor
and consider court
rulings and any
subsequent changes
to legisla�on and
guidance in the
monitoring of our
property por�olio
Regula�on, standards
and guidance in
rela�on to single sex
spaces and the
impact this may have
on the physical
layout or opera�onal
management of
spaces is understood. 
Report prepared to
summarise the
poten�al impacts of
changes flowing from
changes in
legisla�on. 
Sex, Gender
Reassignment. 
Eliminate
Discrimina�on,
Vic�misa�on and
Harassment 
Advance Equality of
Opportunity
Head of
Sustainability,
Transport and
Corporate Property. 
April 2026

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Assess the
requirements and
make
recommenda�ons for
any adapta�ons to
the physical layout
and / opera�onal
management of
facili�es. 
Physical layout and /
or opera�onal
management of
facili�es is aligned
with regulatory
requirements
Appropriate
amendments are
made across the
corporate property
por�olio. 
Sex, Gender
Reassignment. 
Eliminate
Discrimina�on,
Vic�misa�on and
Harassment 
Advance Equality of
Opportunity
Head of
Sustainability,
Transport and
Corporate Property. 
April 2027

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Appendix 2
North Ayrshire Equality Outcome 4
There is increased awareness of LGBT housing issues, and the LGBT community are represented and supported to access the housing services
they need.
Council Plan Priority
Wellbeing and Communi�es and Local Democracy
Ra�onale
The Local Housing Strategy 2023 to 2028 highlights that around 4.6% of North Ayrshire’s popula�on is thought to be LGBT+. Research has
shown that LGBT+ social housing residents do not believe they are being listened to, taken seriously, or treated equally.  Whilst most said they
felt part of their local community, almost 15% have experienced harassment because of their sexuality or gender iden�ty and the same
percentage did not feel safe in their home. A quarter felt their landlords did not understand the housing issues they faced and less than 20%
felt their landlords treated them equally.
Inequality Addressed
Tackling discrimina�on, advancing equality of opportunity and fostering good rela�ons for our LGBT+ community. 
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Establishing LGBTQ+
champions in
Housing Services 
Develop and deliver
an LGBTQ+ informed
housing service and
enforce a zero
tolerance approach
to harassment and
abuse against
equali�es groups.
LGBTQ+ champions
are established
within our staff
network to ensure
awareness of LGBTQ+
housing issues. 
Sexual orienta�on,
Sex (gender).
Tackle Discrimina�on
and Foster Good
Rela�ons 
Senior Manager
(Housing Strategy &
Development)
March 2027

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Develop an LGBTQ+
training programme
for Housing
employees
Develop and deliver
an LGBTQ+ informed
housing service and
enforce a zero
tolerance approach
to harassment and
abuse against
equali�es groups.
All Housing Services
staff have completed
LGBTQ+ training. 
Sexual orienta�on,
Sex (gender).
Foster Good
Rela�ons 
Senior Manager
(Housing Strategy &
Development)
March 2027
Increase private
sector awareness of
LGBTQ+ housing
issues.
Develop and deliver
an LGBTQ+ informed
housing service and
enforce a zero
tolerance approach
to harassment and
abuse against
equali�es groups.
Ensure LGBTQ+
issues are included in
the private sector
landlord and tenant
newsleters.
Sexual Orienta�on,
Sex (gender)
Tackle Discrimina�on
and Foster Good
Rela�ons 
Senior Manager
(Housing Strategy &
Development)
March 2027
Encourage our
LGBTQ+ tenants and
residents to
par�cipate in our
tenant and resident
groups.
Develop and deliver
an LGBTQ+ informed
housing service and
enforce a zero
tolerance approach
to harassment and
abuse against
equali�es groups
Increased
membership and
engagement in our
established tenant
and resident groups
Sexual Orienta�on,
Sex (gender)
Advance Equality of
Opportunity and
Foster Good
Rela�ons. 
Senior Manager
(Housing Strategy &
Development)
March 2027

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Appendix 2
North Ayrshire Equality Outcome 5
In North Ayrshire, people with a disability, including people with neurological condi�ons, young people and parents* will be supported to
access employment opportuni�es.
Council Plan Priority
Wellbeing and Communi�es and Local Democracy
Ra�onale
Na�onal and local research indicates that people from these groups s�ll experience a range of barriers when trying to access opportuni�es to
support them into employment. This includes evidence gathered from the North Ayrshire Wellbeing Economy Dashboard which iden�fies these
groups as requiring addi�onal support.  *Parents relates to parents with a disabled family member, parents with more than three children,
parents from a minority ethnic background, parents with children between the ages of one to 25 years.
Ac�vi�es can be broken down into three priority groups:
1. Young People: 16-24 year olds who are care experienced, not in educa�on, employment or training (NEET) or at risk of being NEET on
leaving school.
2. Inclusive Growth: Parents: lone parents, disabled family member, 3+ children, minority ethnic, child <1 years old, <25 years old).
3. Close the Disability Employment Gap: Disabled people and people with long term health condi�ons.
Inequality Addressed
The iden�fied groups o�en face more barriers that other members of society in accessing and retaining employment.  Focusing on these
groups will support a reduc�on in inequali�es in employment.

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
5A Young People 
Deliver North Ayrshire’s
Young Persons Guarantee of a
job, training, educa�on or
volunteering for all 16 to 24
year olds.
Increase reach and
engage more 16 to 24
year olds in a journey
towards and into
employment, training,
educa�on or
volunteering.
Par�cipa�on
Portal (% in a
posi�ve
des�na�on)  
% of care
experienced
young people in
a posi�ve
des�na�on  
Youth
Unemployment
rates 
Age – Young People, 
Care-Experienced 
Advance Equality of
Opportunity 
Programme Manager
(Youth Employment) 
March 2029
5B Inclusive Growth: Parents
Deliver suitable provision to
engage and progress priority
groups
Increase reach and
engage more
unemployed and
inac�ve parents from
the priority family
groups to engage with
parental employment
programmes
including We Work for
Families and Skills for
Life 
Families living
with a rela�ve
low income and 
claiming child
benefit and at
least one other
household
benefit (DWP) 
Disability, Ethnicity,
Age, Race
Advance Equality of
Opportunity 
Programme Manager
(Parental
Employment)
March 2029

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
5C Disability Employment
Gap
Deliver suitable provision to
engage and progress people
with a disability/health
condi�on
Dedicated Disability
Hub at Lochshore
created.
A range of skills
development
programmes
delivered, including
26-week paid
traineeships in
Hor�culture and Cycle
maintenance.
Reverse Jobs Fairs
delivered.
Host a monitored
Volunteering
Programme to
provide opportuni�es
for clients to obtain
work experience
within employer sites. 
This will enhance job
opportuni�es and
trainees will gain a
range of SQA awards
such as Volunteer
award; Customer
service;
Responsibili�es of
Employment
Disability
employment gap
(%)
Number of
people with
employment
related SQA
Industry specific
qualifica�ons. 
Two Reverse Jobs
Fairs per year.
Increase
opportuni�es for
those with long
term health
barriers within
local employers,
to accommodate
individual needs. 
Increase local
Employer
membership to
atain Disability
Confident status. 
Disability Advance Equality of
Opportunity 
Programme Manager
(Disability)
March 2027 and
2029

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Appendix 2
North Ayrshire Equality Outcome 6
North Ayrshire Council will aim to enhance its workforce from under-represented and diverse groups and foster good rela�ons to support an
inclusive workplace environment, where employees are able to thrive and develop their careers.
Council Plan Priority
Wellbeing and a Sustainable Council
Ra�onale
North Ayrshire Council will aim to enhance its workforce from under-represented and diverse groups and foster good rela�ons to support an
inclusive workplace environment, where employees are able to thrive and develop their careers.
• Providing our employees a suppor�ve working environment to improve resilience, mental and physical health and wellbeing.
• Work collabora�vely with our diversity networks to harness lived experience and insight to enhance our work and remove barriers in
accessing and sustaining employment within the Council.
• Council vacancies, informa�on and resources are easily accessible to ensure all have equal opportuni�es in exploring employment with the
Council.
Inequality Addressed
Suppor�ng our employees with protected characteris�cs to advance equality of opportunity and foster good rela�ons around the key needs of
the Equality Act.

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Encourage our
employees to
par�cipate in our
Equal Opportuni�es
Monitoring Survey to
ensure equality data
is reflec�ve of our
workforce. Equality
data enables the
Council to beter
understand its
workforce through
analysis and
therefore able to
develop targeted
interven�ons where
necessary. 
Regular contact with
targeted areas to
support and
encourage disclosure
of equality
informa�on.
Consider �ming of
gathering equal
opportuni�es
informa�on as part
of recruitment
processes for
prospec�ve
applicants. 
Improved workforce
data regarding equal
opportuni�es
informa�on.
Improved disclosure
rates following
conclusion of
recruitment. 
All Protected
Characteris�cs
Advance Equality of
Opportunity and
Foster Good
Rela�ons.
Advance Equality of
Opportunity and
Foster Good
Rela�ons.
People Services 
March 2026
People Services 
March 2028
Increase awareness
on LGBTQ+ maters
within the workplace
and encourage
LGBTQ+ employees
to engage in in
LGBTQ+ group. 
Arrange awareness
sessions on LGBTQ+
maters within the
workplace.
Establish LGBTQ+
staff network 
Awareness sessions
delivered throughout
the Council,
par�cipa�on rates
and feedback.
Terms and Reference
for the staff network
and atendance 
Sex, Sexual
Orienta�on, Gender
Reassignment
Eliminate
Discrimina�on,
Vic�misa�on and
Harassment
Equality and
Inclusion
Officer/Human
Resources/March
2026

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�cs General Duty Lead Officer and
Timescale
Provide a staff
network for BAME
employees 
Re-establish BAME
staff network.
Progress and explore
ac�ons from BAME
staff network to
improve equality and
inclusion. 
Par�cipa�on rates 
Ac�ons and
outcomes from
BAME staff network
mee�ngs
Race
Eliminate
Discrimina�on,
Vic�misa�on and
Harassment
Advancing Equality of
Opportunity,
Fostering Good
Rela�ons
Equality and
Inclusion Officer
December 2025
People
Services/Equality and
Inclusion Officer
March 2027
Provide guidance to
Managers on
supports available for
disabled applicants
during the
recruitment process
Guidance issued to
Managers. HR Guide:
Disability in the
Workplace updated. 
Refreshed guidance
on support disabled
applicants and
removing barriers. 
Disability
Eliminate
Discrimina�on,
Vic�misa�on and
Harassment.
Advancing Equality of
Opportunity,
Fostering Good
Rela�ons 
People Services
March 2026
Develop an
Unconscious Bias
Awareness Training
Training Developed
and promoted
Number of
comple�ons per year.
All Protected
Characteris�cs
Advancing Equality of
Opportunity,
Fostering Good
Rela�ons 
Equality and
Inclusion Officer 
October 2025

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Appendix 2
Educa�on Equality Outcomes
This sec�on highlights the Equality Outcomes adopted by North Ayrshire Educa�on Services.
Educa�on - Equality Outcome 1  
The United Nations Convention on the Rights of the Child (UNCRC) is embedded across North Ayrshire Council with children’s rights
recognised, respected and promoted.
Ra�onale 
The UNCRC (Incorpora�on) (Scotland) Act came into place in 2024.  It places certain responsibili�es on local authori�es, including Educa�on
Services, to embed the principles of the UNCRC within its func�ons.  There are elements of the UNCRC that cross over with the Equality Act and
the inclusion of this outcome will help to ensure we retain a focus on the protected characteris�cs of young people.  As the UNCRC focuses on
children from the age of 0 - 18, this will be a key area of focus for Educa�on Services.
Inequality Addressed 
This is about ensuring that all children have their rights upheld and have the confidence to realise those rights. 
Ac�ons Outputs Measurement Protected
Characteris�c General Duty Lead Officer and
Timescale
1. Establish and maintain
clear governance
framework to embed
UNCRC informed
prac�ces across North
Ayrshire Council. 
2. Review and further
develop mechanisms
to enable the views of
children to be heard
and considered when
decisions are made
that affect them.
Delivery of iden�fied
ac�ons will form the
basis of the following
outputs:
Embed UNCRC informed
prac�ces across our
Council. 
Enhanced mechanism
for children to be heard
and considered when
decision are made that
affect them. 
Measurement of
this equality
outcome is
embedded in North
Ayrshire’s UNCRC
repor�ng
Age, Disability,
Gender
reassignment, Race,
Religion or belief,
Sex, Sexual
orientation.
Foster Good
Rela�ons 
Director of Educa�on
March 2029

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Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�c General Duty Lead Officer and
Timescale
3. Create child friendly
reporting principles
and approaches to
encourage and
promote good practice
across services. 
4. Establish and sustain a
local process for
children to report any
potential breaches of
their rights.
5. Provide a range of
opportunities for
North Ayrshire
Council’s workforce to
engage with training
and resources to
enhance awareness of
UNCRC duties.
6. Provide a range of
opportunities for
children and young
people to enhance
their understanding of
their children’s rights  
Create child friendly
repor�ng processes.
Establish a local process
for children to report
breaches of their rights.
Materials produced to
raise awareness of
children’s rights across
the workforce. 
Range of materials and
opportuni�es for
children and young
people to educate on
their rights.

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Appendix 2
Educa�on - Equality Outcome 2
Children and young people will have planned opportuni�es to shape their learning experiences and local policy developments.
Council Plan Priority
Wellbeing
Ra�onale
Linked to the UNCRC equality outcome, this is an important aspect of ensuring children's rights are upheld by ensuring the views of children are
considered in decisions that impact them. A range of opportuni�es are currently provided by the Educa�on Service, as well as across the
Council more generally, to engage children and young people in shaping their learning experiences and community. This outcome seeks to build
upon this. 
Inequality Addressed 
This is about ensuring that All children have their rights upheld and have the confidence to realise those rights.
Ac�ons Outputs Measurement Protected
Characteris�c General Duty Lead Officer and
Timescale
1. Launch and embed a
revised Education
Learner Participation
policy. 
2. Provide a range of
enhanced
opportunities for
children and young
people to meaningfully
shape their
educational learning
experience including
the Young Leaders of
Learning programme.
Delivery of iden�fied
ac�ons will form the basis
of the following outputs:
Learner par�cipa�on
policy embedded in
schools.
Opportuni�es for children
and young people to
shape their learning
experiences.
Prac�ces are in place to
ensure view of children
and young people
influence local policy
development.
Measurement of this
equality outcome is
embedded in North
Ayrshire Council’s
annual repor�ng and
individual school
standards and quality
reports. 
Age, Disability,
Gender
Reassignment, Race,
Religion or Belief,
Sex, Sexual
Orientation.
Eliminate
Discrimination
Advance equality of
opportunity
Foster Good
Relations 
Execu�ve Manager
(Educa�on)
March 2029

Page 79

Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�c General Duty Lead Officer and
Timescale
3. Review and further
develop approaches to
ensuring the views of
children and young
people influence and
inform local policy
development.

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Appendix 2
Educa�on – Equality Outcome 3 
Children and young people with addi�onal support needs and protected characteris�cs are supported to achieve their full poten�al. 
Council Plan Priority
Wellbeing
Ra�onale
North Ayrshire aims to ensure all children and young people have the best start in life. As a result, it is vital we ensure children with addi�onal
support needs and those with protected characteris�cs are supported to achieve to their full poten�al. This outcome seeks to build on exis�ng
prac�ce with this focus. 
Inequality Addressed 
Ensures a focus on our young people with addi�onal support needs.
Ac�ons Outputs Measurement Protected
Characteris�c General Duty Lead Officer and
Timescale
1. Ensure education
provisions continue to
deliver high quality
learning experiences for
learners with additional
support needs and
protected
characteristics. 
2. Promote the Young
Inclusion Ambassadors
and support them in
championing the rights
and participation of all
children and young
people with additional
needs.
Delivery of identified actions will
form the basis of the following
outputs: 
Continuation of high quality
learning experiences for
children with additional support
needs and protected
characteristics.
Young inclusion ambassadors
piloted in identified
establishments. 
Professional learning
opportunities and resources for
practitioners to support all
learners to achieve to their full
potential. 
Measurement of this
equality outcome is
embedded in North
Ayrshire Council’s
annual repor�ng and
individual school
standards and quality
reports. 
Age, Disability,
gender
Reassignment, Race,
Religion or Belief,
Sex, Sexual
Orientation
Eliminate
Discrimination 
Advance equality of
opportunity  
Foster Good
Relations 
Execu�ve Manager
(Educa�on)
March 2029

Page 81

Appendix 2
Ac�ons Outputs Measurement Protected
Characteris�c General Duty Lead Officer and
Timescale
3. Provide a range of
professional learning
opportunities and
resources to ensure
practitioners are
equipped to support all
learners to achieve their
full potential.