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HMIe National Thematic Inspection 2025 – Local Authority Approaches to Supporting School improvement

North Ayrshire Council · 3 June 2025
Back to Cabinet — 3 June 2025 and its agenda

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NORTH AYRSHIRE COUNCIL
3 June 2025                                                                                  
Cabinet
Title: HMIe National Thematic Inspection 2025 – Local Authority
Approaches to Supporting School improvement
Purpose: To inform Cabinet of the outcome of the HMIe National Thematic
Inspection of local authority approaches to school improvement,
and to provide information about the performance of North
Ayrshire Council Education Service in this context.
Recommendation: It is recommended Cabinet:
a) Considers the content of the national report published by
Education Scotland, including its key recommendations;
b) Considers the specific feedback on approaches to school
improvement in North Ayrshire and notes that local
recommendations will be incorporated into future service
improvement planning; and
c) Commends the contributions of staff at all levels across the
service to this work.
1. Executive Summary
1.1 In June 2024, a national thematic inspection was carried out across all 32 Scottish
local authorities to evaluate how effectively they support school improvement. The
review focused on four themes: improvement planning/reporting, self-evaluation,
professional learning, and school support.
1.2 The inspection identified strong national practice in collaborative planning,
professional learning, and school-level support. Locally, the authority’s Professional
Learning Academy and Quality Improvement Framework were highlighted as
examples of effective practice. Positive relationships, data-informed planning, and
tailored interventions were also noted as key strengths in North Ayrshire.
1.3 Local recommendations included further strengthening learner involvement in school
evaluation and planning, expanding cross-sector collaboration, and enhancing the
evaluation of professional learning. These will be taken forward in the next Education
Service Improvement Plan.
2. Background
2.1   In June 2024, His Majesty’s Chief Inspector of Education launched a national thematic
inspection of Scotland’s local authorities. This inspection focused on how effectively
local authorities support school improvement. It offered an opportunity to evaluate
strengths, identify challenges, and explore opportunities to ensure high-quality

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education for all learners across the country, and to highlight the important and distinct
role of education authorities in that regard. 
2.2 All 32 local authorities were inspected between September and October 2024. There
was a focus on learning about what is working well and hearing about challenges
encountered as well as proposed improvements. 
2.3 The national thematic inspection set out to gather evidence around the following four
themes:
• How local authorities support schools to improve the quality of education through
implementing effective improvement planning and standards and quality
reporting;
• How local authorities support schools to improve the quality of education through
self-evaluation and quality assurance;
• How local authorities support schools to improve the quality of education through
professional learning; and
• How local authorities deliver universal support and challenge for all schools, and
targeted support for specific schools to improve the quality of education. 
2.4 A team of inspectors, including a local authority Associate Assessor, visited North
Ayrshire Council in September 2024. Pre-inspection questionnaires were issued to
head teachers and members of the quality improvement team. A range of
documentation was submitted in advance of the inspection along with a self-evaluation
summary of the work and impact of the Education Service in pursuit of the four themes
above. 
2.5 At the start of the visit, inspectors met with the Executive Director and the Chief
Education Officer for an initial discussion about the local authority context and a
strategic overview of our approaches to supporting school improvement under each of
the four themes. Inspectors then met with a range of key stakeholders across the service
to explore the themes in greater depth and gather further evidence. This model was
applied across all local authorities to ensure consistency. Focus group meetings were
held with:
• The education service leadership team
• Members of the central quality improvement team
• Head teachers
• Class teachers
• Trade union representatives
• Elected members
• Parent representatives 
2.6 Findings of the national report 
In the national report, it was acknowledged that local authorities play a pivotal role in
supporting schools to improve the quality of education. The report is generally positive,
with a number of strengths identified. Across Scotland, inspectors saw strong examples
of strategic leadership, robust data-driven self-evaluation, and collaborative cultures
where schools and local authorities work together to improve outcomes for children and
young people. Positive relationships, grounded in professional trust and respect,
underpin many of these successes. In particular, effective leadership at all levels –
central officers, school leaders, and middle leaders – has emerged as a powerful driver
for sustainable improvement.

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2.7 Recommendations of the national report 
The report made 7 recommendations as detailed below:
• Ensure that all schools receive high-quality, consistent support through robust
universal provision. This should reduce variability within and across local
authorities and secure equitable outcomes for learners.
• For schools requiring targeted support, implement robust action planning,
monitoring and accountability. This is essential to ensure that necessary
improvements for learners are secured at pace.
• Prioritise leadership development for middle leaders, particularly in secondary
schools, where improvement outcomes are less consistent, with a focus on the
principles of self-evaluation for self-improvement.
• Establish a national professional learning programme for local authority central
officers. This will help to build capacity and professional knowledge in school
improvement and effective support and challenge practices.
• Develop flexible models of support that address the specific needs of rural,
remote, and island schools.
• Embed local authority collaborative approaches to foster collective accountability
for school improvement, ensuring these are consistently grounded in robust self-
evaluation, and lead to accurate understanding of individual and collective
improvement priorities.
• Improve the strategic use of data at both local authority and school levels. This
includes developing staff capacity to interpret data effectively and use data-
driven insights to inform self-evaluation, improvement planning, and resource
allocation. 
2.8 Feedback to North Ayrshire Council following inspection 
The document of summarised findings specific to North Ayrshire is included at
Appendix 1. The feedback was very positive and validated the content of our self-
evaluation, both in terms of key strengths and areas for further development. A
summary is included below: 
1.  Supporting Effective Improvement Planning and Standards and Quality
Reporting
• The Quality Improvement Framework (QIF) provides clear guidance on self-
evaluation, planning, and reporting, ensuring consistency.
• Strong leadership and collaboration foster trust, enabling honest discussions and
tailored support for schools.
• Schools use data-driven decision-making, incorporating attainment, attendance,
and stakeholder feedback.
• A structured stakeholder engagement process, including parents and learners,
supports improvement planning.
2.  Supporting Schools to Improve the Quality of Education Through Self-Evaluation
and Quality Assurance
• A rigorous quality improvement cycle includes school visits, data analysis, and
peer collaboration.
• Improvement Trios and cross-sector work enhance self-evaluation and best
practice sharing.

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• Frequent moderation of data and reviews ensure targeted support and
accountability.
• The authority has refined its school visit model to allow more flexible, needs-based
engagement.
3.  Supporting Schools to Improve the Quality of Education Through Professional
Learning
• The Professional Learning Academy (PLA) offers structured, in-school support,
including “in residence” training.
• Peer networks and mentoring provide collaboration opportunities for school
leaders and staff.
• The council is expanding subject networks and leadership development across
primary and secondary schools.
• Increased focus on evaluating the impact of professional learning ensures
sustainable school improvement.
4.  Delivering Universal Support and Challenge for All Schools, and/or Targeted
Support for Specific Schools to Improve the Quality of Education
• A structured universal support system provides clear expectations and ongoing
engagement.
• Schools receive tailored interventions based on data analysis to address specific
challenges.
• Targeted action plans and peer mentoring help schools improve learning
experiences and attainment.
• A strong culture of professional challenge and support ensures accountability while
fostering positive relationships.
Local recommendations
• Further strengthen learner involvement in school evaluation and planning.
• Enhance cross-sector collaboration – expand peer evaluation, subject networks,
and transition links between primary and secondary schools.
• Enhance systematic evaluation of impact of professional learning to support long-
term effectiveness. 
2.9 North Ayrshire’s Professional Learning Academy was included as a national practice
example in the final published report, reflecting the strength of this in-house delivery
model as part of our overall approach to supporting the professional learning needs of
our education workforce. In addition, our well-established Quality Improvement
Framework was identified in our local report as an example of effective practice worth
sharing, given its pivotal role in underpinning our work to support school improvement
across the service. 
2.10 The local recommendations for future consideration will be incorporated into the
Education Service Improvement Plan from session 2025-26 onwards. 
3. Proposals 
3.1   It is recommended Cabinet:
a) Considers the content of the national report published by Education Scotland,
including its key recommendations;
b) Considers the specific feedback on approaches to school improvement in North
Ayrshire and notes that local recommendations will be incorporated into future
service improvement planning; and
c) Commends the contributions of staff at all levels across the service to this work.   
4. Implications/Socio-economic Duty

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Financial 
4.1 None. 
Human Resources 
4.2 None. 
Legal 
4.3 None. 
Equality/Socio-economic 
4.4 In supporting our schools to improve outcomes for all learners, we aim to reduce the
impact of poverty and other inequalities. We aim to ensure all children experience the
best start in life. 
Climate Change and Carbon 
4.5 None. 
Key Priorities 
4.6 Proposals outlined in this report support the Council Plan 2023-28 strategic aim to
“transition to a wellbeing economy, delivering prosperity, wellbeing and resilience for
local people” and more specifically “improving educational attainment and achievement
and closing the attainment gap” activities. 
Community Wealth Building 
4.7   None. 
5. Consultation 
5.1 A wide range of stakeholders were involved in the inspection activity in North Ayrshire.
This has ensured that a broad representation of views have been taken into account by
inspectors when they produced the local summarised findings following the inspection.
There will be ongoing engagement going forward as next steps are planned as part of
service improvement planning processes. 
Andrew McClelland
Chief Education Officer, Head of Service (Education) 
For further information please contact Andrew McClelland, Head of Service (Education),
on (01294) 324413. 
Background Papers
Local authority approaches to supporting school improvement | National thematic inspections | HM
Chief Inspector reports and guidance | Inspection and review | Education Scotland

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National Thematic Inspection: Local authority approaches to supporting
school improvement
Summarised Findings
Local Authority  North Ayrshire Council
HM Lead inspector Graeme Brown
In September/ October 2024, a team of inspectors from Education Scotland visited
North Ayrshire Council. During our visit, we talked to senior leaders, local authority
officers, parents/carers, headteachers, teachers, representatives from professional
associations and elected members. 
Purpose and themes
The purpose of the visit was to gather evidence about how North Ayrshire  Council
supports school improvement, with a focus on how they support schools to improve
the quality of education through:
• the implementation of effective improvement planning and standards and
quality reporting
• self- evaluation and quality assurance
• professional learning
• universal and targeted support and challenge
Context of the local authority
North Ayrshire is the fifteenth most populous local authority out of the thirty-two in
Scotland and the seventeenth largest, by area. The geography and demography
of the local authority is varied and includes small towns, rural and island
communities. 
Forty-six percent of children and young people in primary and secondary schools
live within deciles 1-2 of the Scottish Index of Multiple Deprivation (SIMD).
Approximately 34% of children in primary and 40% of young people in secondary
have been assessed as requiring additional support with their learning.
Attendance in 2022/2023 was 88%. The national average is 90.2%.
There are 48 primary schools, 8 secondary schools, 1 specialist Additional
Support needs (ASN) campus and  1 all-through school, across North Ayrshire.
Five schools have a specialist provision and 1 school provides Gaelic Medium
Education (GME).
The education service is led by the Education Service Leadership Team (SLT),
which includes a Quality Improvement Team (QIT). The Quality Improvement
Team consists of executive managers, senior managers, Quality Improvement
Appendix 1

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Officers, the Principal Educational Psychologist and they also work with
Education Scotland’s Attainment Advisor. Members of the QIT hold a range of
strategic, cluster and sectoral responsibilities. Members of the QIT also work in
the context of two strategic teams – one leading on Supporting Needs and one on
Raising Attainment. 
Theme 1 - How do local authorities support schools to improve the quality
of education through implementing effective improvement planning and
standards and quality reporting?
• How clear and effective is the local authority’s arrangements and advice to schools on self-evaluation,
improvement planning and standards and quality reporting?
• How does the local authority ensure that schools’ self-evaluation is accurate, rigorous and robust, based
on reliable and comprehensive data and information?
• In what ways does the local authority promote collaboration with all stakeholders, especially learners, as
essential to effective self-evaluation and identification of priorities?
• What is the role of central teams in providing critical feedback to school leaders on the
quality/robustness of their self-evaluation and school improvement planning processes?
• To what extent does the local authority use the data from individual school or cluster improvement plans
and standards and quality reports, to direct their officers’ work? 
North Ayrshire’s Quality Improvement Framework (QIF) has been in place since
2015. Establishments have clear, comprehensive, well-structured advice on a
range of areas related to school improvement. These areas include
self-evaluation, school improvement planning, standards and quality reporting
and quality assurance. Stakeholders regard the QIF as the key document
underpinning their approach to school improvement. It sets clear expectations
about the role of school leaders and staff, including their engagement with
learners and parents. The QIF is reviewed and updated each year based on
stakeholder evaluations and other information. The QIF is a clear and useful
document which is used effectively to support the consistent application of policy
guidance in North Ayrshire’s schools. 
The Education Service has a commitment to improvement through effective
planning and robust quality assurance and reporting. The provision of clear
structures and templates to support the planning and reporting process are
included within the QIF. These are continually reviewed and refined. For example,
the school improvement planning format has been streamlined and includes a
clear rationale for change. At the request of headteachers, a standard template
for Standards and Quality Reporting has been introduced, providing clarity about
expected content. 
The Head of Service and senior managers demonstrate very strong knowledge
and understanding of their schools. They are visible to staff in schools. A high
level of professional trust and mutual respect is evident between this central team
and headteachers. This ethos supports robust, honest professional dialogue
about school improvement. Throughout the session, authority officers consider
and discuss information from their school visits and reviews. These visits and
reviews include moderation of Curriculum for Excellence (CfE) judgements and
classroom visits, Achievement of Curriculum for Excellence Level (ACEL) and
Insight data, moderation processes, attendance data, self-evaluation evidence

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and views of learners and school staff. The ongoing dialogue and evaluation
based on this data supports local authority staff well in ensuring the robustness of
schools’ self-evaluations. The extent to which local authority staff know and
engage with their schools is an important strength in North Ayrshire’s strategy for
school improvement. 
Senior managers design the level of annual engagement with headteachers,
informed by each school’s improvement plan at the start of each session. This
bespoke approach ensures that the level of senior manager engagement is
tailored to meet the needs of each school. 
School leaders agree that there are high but realistic expectations placed on
them. The blend of timely written ongoing feedback throughout the session and
resultant discussion from improvement processes is a very useful practice. This
practice is providing more useful and specific information to improve the quality of
triangulation of evidence. This allows staff to better report on outcomes and plan
further improvement priorities. 
A culture of collaboration has been successfully nurtured and developed across
the service. There is a strong sense that the Quality Improvement Team (QIT)
and school staff are working side by side for the benefit of North Ayrshire’s
children and young people. The strength and effectiveness of the QIF is
enhanced through collaborative working. Leaders in schools and at the authority
work together to consider policy and actions. This collaborative ethos is a strong
feature of North Ayrshire Council’s approach to school improvement. 
Staff use a wide range of data effectively throughout the session to inform
planning and report on outcomes. Authority senior managers use this data to
inform the actions they take to support improvement, such as increased
engagement or the sharing of effective practice. Headteachers welcome the
advice and support provided by the Attainment Advisor and previous data coach
in relation to the effective use of data. The Head of Service shares high level data
messages with headteachers on a regular basis at headteacher meetings. 
Senior managers ensure consistency in the quality of advice and support to
schools by engaging in a range of moderation activities, in line with the QIT. They
review school improvement plans and standards and quality reports together,
undertake joint school visits and share effective practice. School leaders report an
increased rigour evident in discussions regarding CfE and Insight data. This is
supporting the development at the early stages of a wider 3-18 view of
improvement across the authority. As the authority moves forward with this
approach, it will be important to further build upon existing arrangements for
collegiality, planning and activities between staff at all levels between sectors. 
There is a clear expectation that headteachers engage with members of the
school community as part of their planning and review processes. This
stakeholder engagement includes headteachers issuing annual surveys to
members of the school community, to consider how stakeholder views influence
their evaluations and next stages of planning.  Headteachers and local authority
officers then discuss the views gathered about the quality of education in the

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school. This approach  supports regular involvement of a wider group of
stakeholders in considering school improvement. The quality of this discussion is
enhanced by senior managers’ own engagement with stakeholders in individual
schools during school visits and reviews. This includes lesson observations and
focus groups with staff and learners which inform further, authority staff’s
understanding of the needs and context of each school. 
Secondary school learners in a few secondary schools are in the early stages of
becoming Young Leaders of Learning as part of a pilot scheme. These learners
are involved in the evaluation and planning of work in their own schools. School
and authority staff should continue to support increased and systematic input
from children and young people into improvement and review processes. Similar
evaluation work could be expanded to support work between schools. 
The initial intention of the QIF was to ensure that local authority officers had
better assurance about the strengths and areas for improvement in their link
schools and that self-evaluations were accurate and robust. Senior managers use
the QIF well to structure their regular and frequent visits to schools and meetings
with school leaders. As a result, the QIT plays an integral role in providing
feedback and challenge to school leaders on the quality of their self-evaluation
and school planning procedures. The QIT moderates this feedback regularly
between themselves and other school leaders, to ensure that it is constructive for
the school involved. 
Local authority officers share information regularly with each other about
individual school improvement plans and standards and quality reports. Local
authority staff have been able to use this information to direct improvement
activities across the service. For example, they identified concerns around writing
in primary 4 across a range of schools and have then worked with school staff,
accordingly. Authority staff have also used information gathered from schools to
share approaches between schools around improving attendance, 
Officers’ moderation work also contributes to wider priorities, such as the need to
continue to raise attainment, particularly addressing the poverty-related
attainment gap. Another priority this work directly influences is the ongoing need
to improve and sustain attendance, across the authority. 
Theme 2:  How do local authorities support schools to improve the quality
of education through self-evaluation and quality assurance?
• What methods does the local authority use to evaluate school performance (review the quality of
education) for example, gathering evidence from stakeholders, review/validated self-evaluation visits,
attainment analysis)? How effective are these methods? How often does this take place?
• To what extent do officers carry out regular and rigorous evaluation of the quality of school provision?
How is this work quality assured? 
• How does the local authority evaluate the quality of learning, teaching and assessment?
• How clear and effective is the advice and support for schools on approaches to self-evaluation and their
quality assurance? How effectively does the local authority moderate this at strategic and school levels?
• How does the local authority identify and share effective practice through quality assurance? Is this
making a difference across the authority?

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North Ayrshire Council uses a thorough and rigorous quality improvement cycle to
support schools to improve the quality of education through self-evaluation and
quality assurance. This cycle is supported and exemplified very clearly in the QIF.
Evidence is gathered from classroom visits, focus groups, ACEL and Insight data,
moderation processes, attendance data, self-evaluation evidence and views of
learners and school staff.  Since its introduction there have been improvements in
the quality of school self-evaluations and quality assurance processes. This forms
part of a continuous cycle of improvement and supports a clearer focus on
tackling improvement areas, such as attainment and attendance. 
Local authority officers, school leaders and school staff report that their use of the
QIF is underpinned by key principles relating to self-evaluation and quality
assurance. This includes the decision to commit to building capacity further within
and between schools for effective self-improvement by schools. There is evidence
that this strategy is increasingly successful. School leaders are beginning to visit
each other’s establishments more often and building a wider perspective on
approaches to evaluation, as a result. Elements of the QIF relating to
self-evaluation and quality assurance change, as required, each year. This
flexibility helps it to be a more responsive and effective framework. 
Authority staff highlight that this close relationship with schools and detailed
understanding of self-evaluation and improvement priorities has helped them to
understand their link schools’ strengths and development areas more effectively.
Senior managers are therefore able to offer more constructive and targeted
support for their link schools. 
Each school is linked to a senior manager from the QIT. In addition to on-going
meetings across the year, the senior manager undertakes a number of day-long
visits. Different visits focus on different How Good Is Our School? 4th Edition
(HGIOS4) quality indicators or focus areas for improvement. Taking account of 
each school’s circumstances, the link senior manager may be accompanied by
colleagues from the QIT or other headteachers or staff from different schools.
Headteachers report  this individualised approach, underpinned by common
principles and processes, is helpful and responsive to their needs. Each school
has a maximum of 4 of these visits each year. This visibility and ongoing
presence enhances the quality of the specific and informed support local authority
officers can offer schools. The outcomes of these visits are considered on an
ongoing basis and as part of the individualised planning of priorities and
associated support and engagement for the next school year. 
Previously, each school had a minimum number of formal visit days each year.
Local authority officers have opted to remove this minimum for 2024/25. The
intention of this is to allow even more individualised approaches for each school.
The effectiveness of this new approach on outcomes for children and young
people will be evaluated with headteachers and the QIT. Moving forward It will be
important to ensure that this approach  is evaluated rigorously over a period of
time.

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Senior managers and school leaders also collaborate on other evaluation and
review processes. Every school is a part of a 4-year cycle of more detailed
Establishment Reviews, staffed by authority staff and staff from other
establishments. Reviews are generally 2 or 3 days long and focus on specific
quality indicators as agreed between the headteacher and their link senior
manager in advance. The purpose of the reviews is to support establishments to
focus in-depth on specific aspects of school improvement. 
Authority leaders have recognised the importance of cross-sector work to ensure
a 3-18 approach is taken to tackle key priorities such as raising attainment.
School leaders report that they are benefiting from undertaking quality assurance
and review activities in other sectors. They also report that senior managers are
also upskilling themselves beyond their traditional sectors. 
Improvement trios of schools have been introduced, following initial pilots and
evaluations. A trio is composed of 3 schools, which school leaders and other staff
use to review each other’s work, data and processes as part of the cycle of
evaluation. Following the pilot, this approach has now been extended to include
all schools. Staff involved are not limited to school leaders. Headteachers drove
the establishment of trios to promote collaboration and peer learning. There is
evidence that the use of these trios adds an effective further layer to the self-
evaluation process by emphasising detailed, context-driven peer collaboration
and evaluation. School leaders particularly appreciate opportunities to validate
findings by triangulating evidence, including direct observations with senior
manager visits and Establishment Reviews. School staff also appreciate the
strategic input of members of the Quality Improvement Team into the trio process.
As planned, local authority staff should continue to explore how to involve a wider
range of staff from smaller primary schools in trio activities. Authority staff should
also continue to work with school leaders to identify ways in which actions which
arise from trio work lead to improved outcomes for children and young people. 
There is a strong focus from local authority staff and school leaders on evaluating
the quality of learning, teaching and assessment. For example, improvement trios
are currently focused on Quality Indicator 2.3 on learning, teaching and
assessment. Senior manager visits include time spent in classrooms and with
teacher and learner focus groups. Visitors from the authority QIT or other
establishments are a visible feature in North Ayrshire classrooms. As part of these
processes, visitors engage in lesson observations and follow-up dialogue. Visitors
also engage in focus group discussions with teachers and learners on the quality
of learning, teaching and assessment. Key messages and findings are then
shared with school staff. There is evidence that this ongoing focus on learning,
teaching and assessment helps to ensure its central role as a driver for
improvement and underpins almost all priorities. 
A few staff engage with approaches to learning, teaching and assessment out
with North Ayrshire. For example, in connection with Gaelic Medium Education
(GME). The authority should consider how the quality and reliability of evaluations
of learning, teaching and assessment can be improved by more engagement with
other authorities and their approaches.

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Senior managers take care to moderate evidence and outcomes so that
examples of effective practice can be highlighted and shared. For example, this
occurs regularly in headteacher meetings and also in response to a specific
school’s requirements or improvement priorities. This helps promote more
effective discussions and reflection. There is an ongoing focus on triangulation
and moderation by senior managers, to support a better understanding of a
school’s needs and context at all levels. 
Overall, the frequent and detailed programme of authority visits and increasingly
collaborative review process is further improving school leaders’ own skills in self-
evaluation and improvement. It is helping to identify key areas for improvement in
schools and plan support as required. For example, improving processes in
monitoring and tracking in specific schools. There is also evidence that a strong
approach to ongoing self-evaluation is beginning to  support middle leaders to be
more actively involved, although this can vary significantly across the authority. 
Theme 3:  How do local authorities support schools to improve the quality
of education through professional learning?
• What professional learning does the local authority currently provide to support school improvement? 
• What is the impact of this on developing the skills and knowledge of school leaders and staff on school
improvement? 
• What support systems (e.g., mentoring, networks of practice, peer support groups, cluster support) are
available for school leaders and staff? How are these approaches improving school performance and
outcomes for learners? 
• To what extent do senior leaders have opportunities to support improvement beyond their own
establishment? What difference is this making?
• How effectively does the local authority utilise Associate Assessors (if applicable) to support school
improvement across establishments.
• Does the local authority’s professional learning strategy draw on support from national organisations? 
North Ayrshire Council primarily uses their Professional Learning Academy (PLA)
to focus professional learning on improvement. The PLA is a team who offer a
range of supports such as courses, targeted visits and “in residence” programmes
to staff and schools within North Ayrshire. The work of the PLA links to schools’
improvement plans. 
The PLA is an important part of the authority’s strategy to upskill existing school
staff and enable them to support and develop each other. A significant investment
of time and resources to support this is the PLA “in residence” training. This
training embeds a PLA teacher in a school for around 9 weeks, working alongside
teachers in classes to team teach, observe and plan learning experiences and
create resources. 
The PLA was initially established using Scottish Attainment Challenge (SAC)
funding. As a result, the main focus of “in residence” training is to help close the
poverty-related attainment gap and targets learners who primarily reside within
SIMD deciles 1 or 2. However, other targeted establishments are now also in

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receipt of PLA support. There is evidence that the use of “in residence” PLA staff
has helped teachers to improve outcomes for learners. For example, in a primary
school play pedagogy project and a literacy and numeracy project in a secondary
school. 
The PLA “in residence” programme is supported well by the processes and
principles of the QIF. The role of the PLA and aims of their programme are
planned well by headteachers working with senior managers. A “contract” is
drawn up which defines the nature of the support, its  aims and how success and
impact will be evaluated. This is called the Professional Learning Objective
(PLO). Before starting, PLA staff conduct assessments of the school’s specific
needs and run an ongoing programme of informal conversations, coaching,
targeted interventions and bespoke training. PLA staff typically spend one day a
week out of school over the 9 weeks to devote to planning and research. Both
PLA and school staff report that this blended approach of research and working
directly with school staff and learners is successful. It is clear that this blended
approach makes the support of PLA staff helpful in supporting school staff to
transform theory into reality in the classroom. 
Local authority staff and school leaders have correctly identified the need for a
deeper evaluation of the PLA ‘in residence’ programme. Therefore, in 2024/25 the
final term of the school year will be used to enable PLA staff to revisit “in
residence” schools to evaluate the impact and sustainability of the work. Authority
staff should consider how this principle of rigorously evaluating the impact of
professional learning interventions can be applied to other work with schools by
the PLA. Local authority staff should continue to ensure that aims remain
measurable and ambitious. 
There is a range of further offers available to school staff through the PLA. These
include twilight professional learning, a professional learning lending library and a
range of bespoke training sessions. The flexibility of approaches taken on the
professional learning offer is particularly helpful for staff working in island schools. 
North Ayrshire Council has recognised the importance of professional learning for
a range of staff. Their Pupil Support Assistants (PSAs) also benefit from a
specialised professional learning programme through the PLA. This programme
has been increased and improved in line with the authority’s regrading of PSAs
from grades 4 to 5. As a result, there is evidence that specific young people are
benefiting from an improved level of support. 
North Ayrshire Council’s overall strategy on professional learning is one that is
mindful of sustainability in developing the skills of their existing workforce. In
addition, however, local authority officers are keen for education staff to “look
outwards”. This happens, for example, through the South West Educational
Improvement Collaborative (SWEIC). 
There is an increasing range of wider support systems and networks in place for
practitioners. These include networks such as the Scottish Qualification Authority
(SQA) Co-ordinators Network and groups such as the Reporting to Parents
Working Group. Some of these networks and groups are necessarily

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sector-specific, however authority staff are in the early stages of trying to
establish more cross-sector groups. A depute head teacher network has been
created for secondary school staff. This network is already proving to be a
successful forum for collaboration, for example shared work is underway on best
approaches to timetabling. Authority staff should now continue with plans to
establish equivalent groups for primary depute headteachers. Senior managers
should also continue with plans to expand their Subject Networks beyond the
English and Maths networks. As planned, they should consider how these can be
3-18 networks rather than limiting involvement to secondary principal teachers.
This will be an important priority for the local authority, especially as they have
identified the importance of a 3-18 approach to raise and sustain attainment. 
A range of school staff have become involved in approaches such as “donate a
day”, where they work collaboratively at the local authority headquarters on
specific issues. Helpfully, this has generated some useful materials to support
schools. For example, summaries of useful literature to support learners with an
additional support need (ASN). This has been successful in continuing the theme
of collaboration between practitioners to support wider improvement. These
collaborative activities are currently open to all staff. As a next step, authority
officers should work with school leaders to identify more specifically targeted
school staff who may benefit from these collaborative activities. 
Headteachers welcome the regular, structured and constructive time spent in
headteacher meetings. They also welcome the carefully designed, collaborative
improvement “Heads Together” days which happen 4 times per school year. A
well-structured calendar linked to the QIF supports meetings and days throughout
the school year. This is an important support network between peers in addition
to being a decision-making forum. Headteachers appreciate that their voices are
listened to and acted upon. They report that these meetings are genuinely
collegiate. This genuinely collaborative culture has led to headteachers leading
the inception of a range of strategic improvements, such as the establishment of
the trios and a greater involvement of staff from other schools on school visits. 
New headteachers are supported through peer mentoring. Paired with a more
experienced headteacher, they are sensitively supported to establish trusting
relationships, working “shoulder to shoulder” and establishing key connections
through visits and support. Headteachers comment positively on the impact of
this and its contribution towards positive working relationships. 
There is increased focus on headteachers having greater input to support
improvement beyond their own establishment. Some of this greater input is
through well-structured approaches such as the “Heads Together” collaborative
days. Headteachers are increasingly present in each other schools in trios work
and in reviews and visits. School leaders are able to support each other with
context-specific and practical suggestions. These views are valued and acted on
by local authority senior managers. There is evidence that this is supporting
improvement to local authority processes, and also in schools where specific
action plans of support have been put in place.

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The authority uses associate assessors and headteachers who have recently
been through the inspection process effectively. They regularly have opportunities
to share their experiences at headteacher meetings to share key learning from
the inspection processes, from other local authorities and priorities to support
development. This is well planned and sits within the wider context of learning
from each other, as established by the QIF. This is helping to share and widen
school leaders’ perspectives on school improvement. 
Theme 4:  How do local authorities deliver universal support and challenge
for all schools, and/or targeted support for specific schools to improve the
quality of education?
• What is the universal offer of support and challenge for all schools?
• How does the local authority use the data from individual school or cluster improvement plans and
standards and quality reports, to provide targeted support?
• What measures are used to identify the need for targeted support?
• Is there targeted support for specific schools? What might that look like? (examples?)  What action is
taken if a review of a school concludes that a school is not performing satisfactorily and requires
targeted support?
• What support systems (for example: mentoring, networks of practice, peer support groups) are
available for school leaders and staff?
• What is the role of central staff in facilitating/contributing to collaborative approaches, which improve
school performance and outcomes for learners?
The QIF very clearly outlines and exemplifies the universal support available to
schools from local authorities. This is welcomed by school leaders. There is a
shared understanding of expectations for both school staff and local authority
officers. 
School leaders benefit from regular support and challenge from members of the
QIT throughout the year. This includes regular meetings which involve analysis of
school improvement planning priorities, attainment, attendance, internal school
quality assurance procedures and a range of other actions. This programme is
supported further by 4 day-long visits, at most, which consider different HGIOS4
quality indicators and include observations of learning, teaching and assessment.
School leaders and other staff are increasingly involved in trio arrangements with
other schools and all schools benefit from a 4-year cycle of Establishment
Reviews. These processes support improvement planning, quality assurance and
self-evaluation, but also offer an ongoing process of support and challenge.
School leaders welcome the robust yet supportive nature of these interventions.
These effective processes identify areas for improvement and resulting actions. 
The ongoing programme of well-planned universal support is increasingly flexible
to allow bespoke interventions for schools. Senior managers are able to use their
detailed knowledge of their linked schools to plan this support effectively with
school leaders. This planned support allows local authority officers and school
leaders to focus improvement and support activities efficiently. 
Senior managers engage in robust sharing and moderation of data about their
linked schools with each other. The QIT analyses and discusses school
information during protected time. Senior managers have established an

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environment of professional trust where they can challenge each other on the
quality and effectiveness of evidence and improvement actions. This professional
culture around moderation and triangulation of evidence is promoted throughout
the education service. 
Senior managers’ analysis and moderation of school data includes information
from reviews, visits, ACEL and Insight data, attendance data, self-evaluation
evidence and views of learners and school staff.  The moderation process
between senior managers means they are better able to identify schools which
may require this support. 
Local authority officers intervene with different forms of targeted support,
depending on schools’ needs. Action plans with clear priorities are created, and
there is ongoing support from Senior managers and other QIT members to
implement these priorities. These effective action plans are clear, prioritised,
time-limited and explicitly evaluated. 
School leaders requiring targeted support may be paired up with peer mentor
support, and other school leaders may also be involved in action plans. Local
authority officers emphasise that this is conducted sensitively and balances
professional dignity for senior leaders with the need to ensure that improvements
for learners are enacted. This consistent commitment to a constructive working
relationship is an important strength of the authority’s approaches to working with
schools. There is evidence that individual schools have been able to improve, for
example the quality of learning experiences, due to this structured and targeted
support. 
Overall, the role of authority staff in working under the principles and practice of
the QIF is having a positive impact on actions taken to support school
improvement in North Ayrshire. School leaders are clear that authority staff foster
a collaborative culture very effectively. Senior managers are approachable,
available and supportively challenging. This well-planned work is contributing
effectively to the development of a culture rooted in self-improvement. The
authority has used its improvement framework to help identify specific areas of
improvement such as improving the quality of monitoring progress in learning,
and the effective use of targeted interventions to support this. 
Local authority staff, working with school leaders, have identified raising
attainment as a key priority. School leaders are now encouraged to look at raising
attainment from the perspective of attainment across the whole authority and at
all levels. 
5. Any other relevant information 
Local authority officers, school leaders and professional association
representatives reported positively on authority attitudes to staff wellbeing.
Authority staff are keen to do this meaningfully by ensuring school staff are

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listened to and their voice and views are an important part in shaping actions and
agendas. Headteachers reported how much they valued the authority’s
awareness of the importance of their wellbeing. Headteachers felt that this was
balanced well with professional challenge and high expectations. 
6. Effective practice worth sharing 
The Quality Improvement Framework provides clear and comprehensive
guidance and principles for school improvement. It is underlined by key principles
of building capacity, developing positive working relationships and ensuring that
local authority staff genuinely know their linked schools very well. The QIF has
become successfully embedded and it allows culture and systems to be knitted
together with principles, guidance and exemplars. 
The QIF provides key messages and information from a range of sources to
support school leaders in planning, evaluation and improvement activities. It
provides establishments with background information; an overview of what staff
need to know and what they need to do. It includes information on planning and
reporting procedures, agreed templates and exemplars. It also makes explicit
links to national documentation such as How Good Is Our School? 4th edition and
the General Teaching Council for Scotland (GTCS) Standard for Headship. The
inclusion of calendars ensure a shared understanding of the expected timing and
frequency of planning and review actions. 
The clear strategic aim to ensure that the capacity of schools to self-improve is
evident as a thread running through school improvement approaches. This is
enhanced by highly individualised support from authority officers, from whom it is
clear that genuinely knowing schools well to best support them is their “core
business”. The PLA has been designed with sustainability in mind, and all levels
benefit from professional learning – including pupil support assistants. 
Developing positive relationships and a culture of professional trust is also an
important part of North Ayrshire’s approach to school improvement. This allows
for robust yet supportive discussions and actions to take place. There is an
understanding that supporting “operational” issues for school leaders is also an
important part of furthering school improvement.