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Winter Service Review

North Ayrshire Council · 2 September 2022
Back to Ayrshire Shared Services Committee — 2 September 2022 and its agenda

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AYRSHIRE SHARED SERVICE JOINT COMMITTEE 
Date:  September 2022 
Report by the Head of Roads - Ayrshire Roads Alliance   
_____________________________________________________________ 
WINTER SERVICE REVIEW PROGRESS REPORT 
______________________________________________________________ 
PURPOSE OF REPORT 
1. The purpose of this Report is to provide the Joint Committee a Review of the
Winter Service for 21/22. 
RECOMMENDATIONS 
2. The Committee is recommended to: 
(i) Note improvements introduced for 2021/22 Winter Season
(ii) Note winter and other emergencies funding levels in relation to
current levels of service. 
BACKGROUND 
3. A comprehensive review of winter maintenance was carried out prior to last
winter.  For context, we experienced an average winter with some sub-zero
temperatures during the month of February ’22.  The combined figures for
winter 21/22 across both East Ayrshire and South Ayrshire are noted below: 
Year     Salt Used (t)   Treatment Runs
2021/22   11,689    2,299
2020/21   17,647    3,016
2019/20   14,390    2,676
2018/19   14,989    2,873 
Proposed Winter Service Improvements 
4. From gritting routes being established in 1996, they have only been fully
reviewed once in that time.  SAC existing Priority 1 gritting routes treat
507.63km (43.12%) of the overall public road network of 1177.30km.  However,
442.11km (37.55%) of the public road network is travelled as part of a Priority 1
gritting operation. EAC existing Priority 1 gritting routes treat 563.88 km
(46.29%) of the overall public road network of 1,218.11km.  However,
347.40km (28.52%) of the public road network is travelled as part of a Priority 1
gritting operation.

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5. Last winter the Ayrshire Roads Alliance (ARA) proposed to undertake a gritting
route optimisation exercise to optimise our current gritting routes to ensure that
they are efficient and effective.  We were unable to achieve this exercise and
propose to undertake this during winter 22/23.  This includes; Route Design
Consultancy, Software Licensing, Training, and producing Support Packs. 
From this investment, ARA can optimise all gritting routes this year and in
future years.  This improvement is being funded from existing budgets.  The
costs to enable the aforementioned optimisation process for P1 routes will be in
the region of £41k. 
6. Prior to winter 20/21 a list of ‘wet spot’ locations was identified with associated
risk assessments to determine appropriate mitigation measures. In accordance
with the Risk Register planned maintenance and improvement drainage works
were programmed to alleviate the risk from the public network.  Our operational
depots worked together with drainage contractors throughout 20/21 targeting
these issues made great progress reducing this list of wet spots prior to winter
of 21/22 commencing.  We have now addressed the wet spots and can confirm
we no longer have drainage issues outstanding which would cause wet spots
across our network during winter months.  There will remain however, areas of
run off from fields which the ARA ensure are blasted with salt in times of
freezing temperatures. 
In addition, there is no protocol for the provision of ‘ice’ signs at known
hazardous locations. This may expose the Council to potential litigation
challenges.  ARA reviewed our network in line with historical data and placed
ice signs in known hazard locations. 
7. Extensive works have been carried out to improve the winter information we 
publish on the Ayrshire Roads Alliance website and current Winter Service 
Plan.  Following feedback from stakeholders, who identified that the winter
information the Ayrshire Roads Alliance previously provided was not easily
identifiable, in particular the level of detail that could identify if a road was on an
established gritting route, was not easy to find. 
The Ayrshire Roads Alliance, on behalf of East and South Ayrshire Council,
appointed an external contractor TrueView Visuals, to develop and improve
digital information relating to winter gritting and grit bins, this resulted in the
development of Gritter Tracking. 
8. Gritter Tracking, tracks the position of gritters operating within East and South 
Ayrshire, in real time, and can be accessed from any digital device.   
This provides:
• details of out of hours winter service vehicle operations
• gritting information which is stored for 10hrs 
• details of when a grit bin was last filled 
• opportunity for the public to request that a grit bin is filled
• details of all streets on Priority 1 (P1) gritting routes
9. The treatment of the footway routes across ARA network involves assistance
from others.  As well as ARA internal Roads Maintenance Unit, EAC Outdoor
Services and Private Contractors in East Ayrshire are also on hand to assist

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with salt spreading and brine treatments.  This has being reviewed for 2021/22
to ensure our Footway Treatment Routes remain fit for purpose and will
continue to be reviewed for 2022/23.  ARA are in the process of procuring a
suitable contractor for winter 2022/23. 
10. Grit bins are placed across the network and historically were uplifted and
returned to the roads depots.  However, this was considered operationally
resource demanding and not necessary. Grit Bins now remain on site
throughout the entire year.  During the winter of 21/22 the ARA monitored grit
bins that could be subject to acts of vandalism and theft.  From this we found a
very small amount of bins were vandalised and others being used as rubbish
bins.  None were stolen.  From the review, we have agree the option to leave
on site remains fit for purpose.
11. Grit Bin/Community Grit Bin locations are published on the ARA website.   
ARA will include site specific bin location plans on the Council's website.  Using
postcode information, members of the public can find their nearest grit bin.  Grit
bin request forms have been improved to ensure uniformity across SAC and
EAC and to allow ease of use by residents highlighting mandatory fields where
ARA Engineers can make a quicker decision/response for the resident.  The
website also now has the ability to request a grit bin to be filled.
12. The treatment decision process is defined within the approved Winter Plan. 
The existing process has proved to work well during periods of adverse
weather conditions.  This process has been reviewed following Winter 21/22 to
determine that it is still fit for purpose.  During Winter 21/22 the ARA had 2no.
Winter Controllers (WC) on each week over the Winter Period, one for East
Ayrshire Council and one for South Ayrshire Council.   
However during Nov ‘21 to Feb ’22, some decisions were made by one WC
across ARA.  This proved to be a more efficient and cost effective way to
manage the winter decision making process, reducing the time taken to make
decision across both local authorities, which in turn allows the Winter
Supervisors to programme the next day’s programme of works more timeously. 
We have 3 experienced and trained WC’s for winter 22/23, who will deliver the
winter decisions across ARA for all 6 domains on a rota basis of one week on
and two week’s off. 
13. Previously the Gritting regime allowed for 24/7 gritting treatments.  A review of
gritting treatment hours was carried out in 20/21 and treatments were reduced
between the hours of 2200hrs and 0500hrs Mon-Sun only, however in extreme
conditions and where the forecast merited action, treatments were actioned
during these times. We continued with 24/7 standby cover.  There is little
benefit and high cost associated with treating roads when traffic is minimal, to
be fully effective, de-icing requires the actions of vehicles to aid dispersal and
to break up snow and ice. 
ARA highlighted the clear advantage for savings which could be found as
shown under Item 3 above with the reduction in used salt and treatment runs.

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The Winter Controllers actioned treatments out with the hours of 2200hrs-
0500hrs where the forecast allowed. 
Comparison of the number of treatment runs has been reviewed over the last 2
winters: 
2020/21  2021/22
642   371 
14. With regards de-icing materials, we currently use 6mm Rock Salt (10mm Rock
Salt uncovered) for our Carriageway treatments and brine for footway routes in
Kilmarnock Town Centre.  A review of de-icing materials was carried out in
winter 19/20 to consider pre-wetted and brine on our carriageway routes.  ARA
and Transerv worked well together and ARA utilised their Specialised Brine
tanks within their depot in Ayr.  ARA trialled an 18t Pre-wet and Brine vehicle
from an External Contractor which proved to show a small profit, however due
to it not being utilised until December ’19 we did not reap the full benefits for the
entire winter.   
We hope to procure another pre-wet and brine vehicle for winter 22/23.  We will
trial one route from our Meadowhead Depot.  Efficiency and cost of this process
will be monitored throughout winter to determine savings for future winters.   
15. The Winter Service Plan is issued and made available to an agreed distribution
list (2.3.1 in the Plan).  This document will be reviewed and updated annually
prior to winter commencing in October to include revisions/changes to the
service delivery. 
POLICY/COMMUNITY PLAN IMPLICATIONS 
Communication 
16. Winter Controller (WC) and Winter Supervisor (WS) current Roles and
Responsibilities are detailed in the Winter Plan. WINTER SERVICE PLAN 20 -
21 (ayrshireroadsalliance.org) This is being reviewed for the coming winter
2022/23 & roles clearly defined for the responsible officers. 
17. Summer Controller (SC) was introduced in 2018/19 to improve Communication
across the Service.  Duties include: 
•  Risk to Communities, SC will contact Senior Management immediately, from
this the SC will then escalate to Chief Executive, Elected Members and
Community Councils
•  SC assesses the Met Office forecast on a daily basis & will email Senior
Management when preparations are required for a forecasted event i.e. high
winds, severe cold weather, hot weather, heavy rain etc.
•  SC have familiarised themselves with Organised Events across Ayrshire
•  SC have familiarised themselves with the protocol for Esplanades (SAC) i.e.
in heavy rain/wind events, car parks are closed off to ensure safety of road
users

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19. Community involvement in Winter Service provision.  Over the last 6 years we
Have engaged with Community Councils to assist with Winter Resilience
Groups. During COVID19 lockdown the uptake was less due to the
requirement for physical distancing and isolation during 2019/20.   However
from a total of 44 groups in 2018/19, we now currently have 132 groups
assisting with self-help footway gritting, where we provide training, salt
materials, equipment and PPE.  Engagement with further groups is taking
place on the lead up to winter 2022/23. 
The ARA were the proud winners of the Winter Maintenance Award for
resilience groups in March ’22.  
FINANCIAL IMPLICATIONS 
Winter Total Costs 
20. The overall total cost of winter 20/21 and last winter 21/22 (excl. fuel) are
noted in the tables below.  An overall saving of £475,080 was made last
winter compared with the previous winter. 
Contractor costs include plant, materials (brine) and resources.  These costs
are higher for EAC as they required more carriageway and footway routes to
be covered by Contractors than in SAC.  Hired Plant is for all hires which do
not include operator (PMG). 
20/21 
Labour Materials Hired
Plant
Fleet/
Plant
Contractors TOTAL
OUTTURN
SAC £173,384 £304,821 £115,490 £4,080 £73,757 £671,532
EAC £134,494 £425,382 £51,589 £13,006 £297.529 £922,000 
21/22 
Labour Materials Plant Fleet/
Plant
Contractors TOTAL
OUTTURN
SAC £72,378 £162,368 £124,080 £3,348 £46,425 £478,323
EAC £77,577 £262,902 £48,442 £4,605 £203,929 £640,129 
HUMAN RESOURCES IMPLICATIONS 
21. The Winter Service Review has no direct impact on human resources. 
EQUALITY IMPACT IMPLICATIONS 
22. The Winter Service Review has no direct impact on Equality. 
RISK IMPLICATIONS 
23. Winter was delivered within budget and funding for the Winter Service Delivery
is not an area of concern should it remain the same for winter 22/23.  The

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budget allocation for Winter 2021/22 was £550,000 (SAC) & £683,190 (EAC). 
In context, we experienced an average winter with some sub-zero temperatures
during the month of February ’22 and much milder temperatures throughout
March ’22 than in 20/21.  From this, we can say that should we experience a
below average’ winter, this may cause a financial challenge to remain within
budget again. 
TRANSFORMATION STRATEGY 
24.  This Report aligns with the following design principle stated in the
“Transformation Strategy 2017-2022”. 
• “Maximum value for our communities”, by ensuring the various elements of 
the Ayrshire Roads Alliance improves transport provision across the
networks.. 
BACKGROUND PAPERS 
None 
LIST OF APPENDICES 
Kevin Braidwood
Head of Roads
18 August 2022 
Person to contact: Kevin Braidwood, Head of Roads - Ayrshire Roads
Alliance
Tel No. 01563 503164  
E-mail: kevin.braidwood@ayrshireroadsalliance.org 
Implementation officer: Kevin Braidwood, Head of Roads - Ayrshire Roads
Alliance 
Tel No. 01563 503164  
E-mail: kevin.braidwood@ayrshireroadsalliance.org