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9. 2022 05 31 External Audit Report

North Ayrshire Council · 31 May 2022
Back to Audit and Scrutiny Committee — 31 May 2022 and its agenda

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NORTH AYRSHIRE COUNCIL 
31 May 2022 
Audit and Scrutiny Committee 
Title:    External Audit Report on Audit Dimensions and Best Value
for the year ended 31 March 2022 
Purpose:  To inform the Committee of the findings from the External Audit
report on Audit Dimensions and Best Value for 2021/22 
Recommendation:  That the Audit and Scrutiny Committee: 
(a) notes the findings contained in the external auditor’s Audit
Dimensions and Best Value report;
(b) notes the Sector Developments as outlined in the report;
and 
(c) considers the verbal Interim Report by the external auditor. 
1. Executive Summary 
1.1 Deloitte LLP has been designated as the Council's external auditors for the six year
period 2016-2022. 2021/22 is the final year of this appointment. 
1.2  This report on the Audit Dimensions and Best Value provides the Audit and Scrutiny
Committee with the external auditor’s findings across the four audit dimensions, within
the scope of the 2021/22 audit work, and the review of the arrangements made by the
Council for securing Best Value. 
1.3  The overall conclusions of the report state that the Council : 
• continues to have robust budget setting and monitoring arrangements in place;
• is financially sustainable in the short term;
• faces significant financial challenges over the medium and longer term;
• continues to have strong leadership and robust governance arrangements;
• has a clear and robust performance management framework; and
• has robust arrangements in place to secure Best Value. 
1.4  The unaudited accounts for 2021/22 are due to be presented to Council in June 2022
and to the Council's external auditors, Deloitte LLP, for audit. The external audit
Annual Report will be presented to the Audit and Scrutiny Committee in September
2022.

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2. Background 
2.1 Deloitte LLP has been designated as the Council's external auditors for the six year
period 2016-2022. Deloitte LLP has also been appointed as the auditors for the North
Ayrshire Integration Joint Board. 2021/22 is the final year of this appointment. 
2.2  A report on the Audit Dimensions and Best Value for 2021/22 has been prepared by
the external auditors and is included in appendix 1. This report provides the Audit and
Scrutiny Committee with the external audit findings across the four audit dimensions
within the scope of the 2020/21 audit work. They include: 
• Financial Management;
• Financial Sustainability;
• Governance and Transparency;
• Value for Money 
2.3  The report also incorporates a review of the arrangements made by the Council for
securing Best Value, including an update on the progress made against the
recommendations contained within the Best Value Assurance Report presented to
Council on 23 September 2020. 
2.4  In addition, the report examines North Ayrshire Council’s preparedness in relation to
the identified emerging issue of Climate Change and highlights the recently published
Audit Scotland report, Addressing Climate Change in Scotland, which sets out the key
improvements required to reach the Scottish public sector’s climate change ambitions. 
2.6  A summary of the key conclusions from the report include: 
Financial Management
The Council continues to have robust budget setting and monitoring arrangements in
place This is supported by an experienced finance team and a robust internal audit
function, as well as appropriate arrangements for the prevention and detection of fraud
and error. 
Financial Sustainability
The Council has set a balanced budget for 2022/23 and holds unearmarked reserves
at a level consistent with its Reserves Strategy, therefore is financially sustainable in
the short term. However, it continues to be faced with significant financial challenges
over the medium and longer term, projecting a funding gap of £19.514m over the next
two years, and a gap of £120m over a ten year period. 
It is positive to see the work progressing with the sustainable Change Programme,
with a comprehensive benefits tracker, and the commitment to invest in recovery and
renewal, however, progress continues to be impacted by the pandemic. It is critical
that this work is progressed at pace and scale to ensure that the planned benefits
(both financial and environmental) are realised.

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Governance and Transparency
The Council continues to have strong leadership, which has been enhanced in the
year with the creation of additional capacity at Head of Service to focus on priorities.
The governance arrangements also continue to be robust with a comprehensive
review of the infrastructure to enable hybrid meetings and an effective Audit and
Scrutiny Committee. The Council continues to be open and transparent and
demonstrates a culture of continuous improvement, with the planned development of
the Participation Strategy. 
Value for Money
The Council continues to have a clear and robust performance management
framework in place which has been enhanced in the year with the Performance
Management Strategy and new Performance Dashboard. It has continued to report its
performance against the priorities within the Council Plan and also against the LGBF,
with clear actions in place to address indicators that are adrift of target. 
The Council also continues to have robust arrangements in place to comply with the
SPI Direction, including its public performance reporting requirements. 
Best Value
The Council has robust arrangements in place to secure best value and has a clear
understanding of areas which require further development. 
2.7  The unaudited accounts for 2021/22 are due to be presented to Council in June 2022
and to the Council's external auditors, Deloitte LLP, for audit. The external audit
Annual Report will be presented to the Audit and Scrutiny Committee in September
2022. 
3. Proposals 
3.1 It is proposed that the Audit and Scrutiny Committee: 
(a) notes the findings contained in the external auditor’s Audit Dimensions and Best
Value report;
(b) notes the Sector Developments as outlined in the report; and 
(c) considers the verbal Interim Report by the external auditor. 
4. Implications/Socio-economic Duty 
Financial 
4.1 None. 
Human Resources 
4.2 None. 
Legal 
4.3 None.

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Equality/Socio-economic 
4.4 None. 
Climate Change and Carbon 
4.5 None. 
Key Priorities 
4.6 This report directly supports the Council Plan 2019 to 2024 by maximising resources
and providing value for money to support financially sustainable delivery models. 
Community Wealth Building 
4.7 None. 
5. Consultation 
5.1 Deloitte LLP consulted with the Head of Service (Finance) in preparing their report 
Mark Boyd
Head of Service (Finance) 
For further information please contact David Forbes, Senior Manager (Strategic
Business Partner), on 01294 324551 or DavidForbes@north-ayrshire.gov.uk. 
Background Papers
None

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Report to the Audit and Scrutiny Committee
on the ‘Audit Dimensions and Best Value’ for the year ended 31 March 2022
North Ayrshire Council
Issued on 13 May for the meeting on 31 May 2022

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2
Contents
01 Our report 02 Sector developments
Key messages 3
Audit dimensions and best value
Overview 5
Financial management 6
Financial sustainability 9
Governance and transparency 17
Value for money 20
Best value 24
Emerging issues – climate change 28
Purpose of our report and
responsibility statement 31
Local government in Scotland 33
The future of infrastructure: A survey
of infrastructure trends 35

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3
Financial management
The Council continues to have robust budget setting and
monitoring arrangements in place. This is supported by an
experienced finance team and a robust internal audit function,
as well as appropriate arrangements for the prevention and
detectionof fraudanderror.
Financial sustainability
The Council has set a balanced budget for 2022/23 and holds
unearmarked reserves at a level consistent with its Reserves
Strategy, therefore is financially sustainable in the short term.
However, it continues to be faced with significant financial
challenges over themedium andlonger-term.
It is positive to see the work progressing with the sustainable
Change Programme, incorporating a comprehensive benefits
tracker and a clear commitment to invest in recovery and
renewal. However, progress continues to be impacted by the
pandemic. It is critical that this work is progressed at pace and
scale to ensurethattheplannedbenefitsare realised.
Governance and transparency
The Council continues to have strong leadership, which has
been enhanced in the year with the creation of additional
capacity at Head of Service to focus on priorities. The
governance arrangements also continue to be robust, with a
comprehensive review of the infrastructure to enable hybrid
meetings and an effective Audit and Scrutiny Committee. The
Council continues to be open and transparent and demonstrates
a culture of continuous improvement, with the planned
developmentof a ParticipationStrategy.
Value for money
The Council continues to have a clear and robust performance
management framework in place which has been enhanced in
the year with the Performance Management Strategy and new
Performance Dashboard. It has continued to report its
performance against the priorities within the Council Plan and
also against the Local Government Benchmarking Framework
(LGBF) with clear actions in place to address indicators that are
adriftof target.
Key messages
As set out in our audit plan, the Code of Audit Practice sets out four audit dimensions which set a common framework for all public
sector audits in Scotland. Our audit work has considered how the Council is addressing these and our conclusions are set out within
this report.
Our responsibilities in relation to the Accounts Commission’s Strategic Audit Priorities (‘SAP’), the Statutory Performance
Information(‘SPI’) DirectionandBest Value (‘BV’)have all beenincorporatedintothis auditwork.
Best value - The Council has robust arrangements in place to secure best value and has a clear understanding of areas which
require further development.

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4
Added value
Our aim is to add value to the Council by providing insight into,
and offering foresight on, financial sustainability, risk and
performance by identifying areas for improvement and
recommending and encouraging good practice. In so doing, we
aim to help the Council promote improved standards of
governance, better management and decision making, and
more effectiveuse of resources.
This is provided throughout the report. In particular, we have
highlighted some specific areas to consider in relation to climate
change on pages 28-30 given the importance and urgency of
addressing this. We have also included our “sector
developments” on pages 33 to 35 where we have shared Audit
Scotland’s national reporting and our research and informed
perspective and best practice from our work across the wider
publicsector thatare specifically relevantto theCouncil.
Key messages (continued)
Pat Kenny
Audit Director

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55
Audit Dimensions and Best Value
Overview
This report is structured in accordance with the four audit dimensions, but also covers our specific audit requirements on Best Value,
theAccounts Commission’s StrategicAudit Priorities(SAPs) andtheStatutoryPerformanceInformation Direction.
In recognition of the demands on auditors’ time and the challenges of remote auditing, the Accounts Commission agreed that auditors
are not required to specifically consider and report on the SAPs as part of the 2021/22 audit. The SAPs continue to be important but
the work on the audit dimensions will be used to inform progress. We have therefore set out below how each SAP inter-relates to the
auditdimensions.
Financial
management
Financial
sustainability
The strategic appraisal of
options for reshape
services in line with
priorities. This should
consider good practice,
innovation and
collaborative working with
partners
Ensuring that members and
officers have the right
knowledge, skills and
support to design, develop
and deliver effective
services in the future
Governance and
transparency
Having clear priorities with
a focus on outcomes,
supported by effective
leadership and long-term
planning
Empowering local
communities and involving
them in the design and
delivery of local services
and planning for their local
area
Value for money
Reporting the council’s
performance in a way that
enhances accountability to
citizens and communities,
helping them contribute
better to the delivery of
improved outcomes
Statutory Performance
Indicators
Audit
dimension
Strategic
Audit
Priorities
Best Value
Other
requirements

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Is financial
management
effective?
Are budget setting and
monitoring processes
operating effectively?
Is there sufficient
financial capacity?
Financial Management
Significant risksidentified in Audit Plan
In previous years we have concluded that the Council had strong financial management arrangements
in place and a sufficiently qualified and experienced finance team. We therefore did not identify any
significant risks in relation to financial management during our planning. We have continued to review
thearrangementsin place as summarised on thefollowing pages.
Current year financial performance
The 2021/22 General Fund budget of £365.296m was approved by the Council on 4 March 2021. This
included use of unearmarked reserves of £0.862m which were released following a review of
corporate contingency funding. It has been updated throughout the year to include in-year
movements and the latest projected position is a net underspend of £1.208m (0.3%) after carrying
forward funds of £2.455m, i.e. a gross underspend of £3.663m. The Executive Leadership Team and
Councillors regularly review progress against budget throughout the year, with quarterly reporting to
the Cabinet for both revenue and capital expenditure. From review of the reporting throughout the
year, variances are clearlyreportedandexplained.
The main underspend has arisen in the Communities service, which has reported a £1.750m
underspend in the year which is largely in Early Years Education due to the revised programme for full
implementationof the expansionto 1140 hourswhich now expandsinto2022/23.
The budget incorporated planned savings of £2.842m, with the majority of these on target to be
delivered by 31 March 2022. The exception is the planned reduction in external residential placements
for children which have been impacted by the pandemic, along with other minor shortfalls in planned
savings resulted from the impact of the pandemic. These delayed savings have been offset by other
underspendsacross theservices.
As part of its ongoing monitoring, the Council has continued to identify a risk to the financial position
presentedbythe uncertaintyaroundtheprogress of, andrecoveryfrom, theCOVID-19 pandemic.
Financial management

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7
Current year financial performance (continued)
The 2021/22 Housing Revenue Account (HRA) budget, agreed
by the Council on 16 December 2020, is projecting an
underspend of £3.298m. This has been consistently reported to
members throughout the year as part of the normal reporting
cycle. The primary reason for the underspend is due to a review
of the profiling of a £2.5m contribution towards the £5m
sustainability and regeneration programme, resulting in an
underspendin propertycosts in the year.
The Council has an ambitious long-term 10-year investment
programme, as discussed further on page 12. Progress against
this planis reportedregularlyto Cabinet.
A summary of the original and revised budgets for the general
services and HRA capital investment programmes (“CIP”) for
2021/22 is providedin the tablebelow.
As can been seen from the above table, the significant changes
from the original budgets are due to having to re-profile a
significant portion of capital projects to future years due to the
COVID-19 restrictionsimpactingon theconstructionindustry.
The Council has recognised that the major risk for the capital
programme remains the uncertainty around the impact of the
COVID-19 pandemic and the EU withdrawal on contractors and
the cost of materials. Any significant increase in cost during the
tendering phase will have a negative impact on the deliverability
of both the General Fund and HRA capital programme for
2021/22 andbeyond.
In setting its 2021/22 budget, the Council highlighted the
continued engagement with the Convention of Scottish Local
Authorities (COSLA) and the Scottish Government around
additional support measures, including a range of financial
flexibilities, which may be applied to address the financial
impact of the pandemic. It concluded that, at the time of
approving the budget, the benefits to the Council were limited
but agreed to continue to monitor and approved the use of such
flexibility to meet COVID-19 related pressures should the need
arise through2021/22. No such needhas arisen during2021/22.
Finance capacity
The finance team has remained consistent throughout the year.
Whilst COVID-19 has created additional work for the team,
including the additional reporting requirements to the Scottish
Government and administering of the business support grants,
this is beingwell managed.
Financial management (continued)
General Services
(£’000)
HRA
(£’000)
Original budget 77,762 109,756
Changes to funding 7,000
Other revisions 13,070 - 2,006
Rephasing of projects (47,073) (64,324)
Revised budget 50,759 43,426

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8
Internal audit
We have assessed the internal audit function, including its
nature, organisational status and activities performed. We have
also carried out a review of the internal audit reports published
throughout 2021/22. The conclusions have helped inform our
audit work, although no specific reliance has been placed on
thiswork.
The 2021/22 Internal Audit Plan was approved by the Audit and
Scrutiny Committee in January 2021. Due to the impact of the
pandemic on the delivery of the 2020/21 audit plan, the
2021/22 plan covered the slightly extended period from
February2021 to March2022.
A mid-year update was provided to the Audit and Scrutiny
Committee in November 2021, with a number of changes
agreed due to a reduction in the number of available audit days
mainly as a result of a gap in resourcing and continuing to avoid
some audits which require physical site visits. As a result of this,
the Committee approved the deferral of seven internal audits to
2022/23. The deferred audits were lower risk areas therefore
notconsidereda significantrisk to theoverall auditopinion.
Good progress has been made in implementing internal audit
recommendations, with the most recent progress report
showing that of the 57 actions, 34 have been completed, 19 are
notyet due,leaving4 thathavenot started.
We will consider the work of internal audit as part of our audit
work on the Annual Governance Statement and report our
conclusions in our final report to the Audit and Scrutiny
Committee in September2022.
Standards of conduct for prevention and detection of fraud
and error
We have assessed the Council’s arrangements for the prevention
and detection of fraud and irregularities. This has included
specific considerations in response to the increased risk of fraud
as a result of COVID-19. Overall we found the Council’s
arrangementsto be designedandimplementedappropriately.
National Fraud Initiative (NFI)
All councils are participating in the most recent NFI exercise
which commenced in 2020/21. We have continued to monitor
the council’s participation and progress in the NFI during
2021/22 and submitted an assessment of the Council’s
participation to Audit Scotland in February 2022. The
information submitted will be used by Audit Scotland in its next
national NFI report which is due to be published in the summer
of 2022. We concluded that the Council was fully engaged in the
exercise.
Financial management (continued)
Deloitte view – financial management
The Council continues to have robust budget setting and
monitoring arrangements in place. This is supported by
an experienced finance team and a robust internal audit
function, as well as appropriate arrangements for the
preventionanddetection of fraudanderror.

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9
Significant risksidentified in Audit Plan
While the Council has historically achieved short term financial balance, there remains a risk that
robust medium-to-long term planning arrangements are not in place to ensure that the Council can
manage its finances sustainably and deliver services effectively. We have therefore considered the
2022/23 budget setting process and the work being done over the medium and longer-term including
thesustainablechange programme andrecovery andrenewalas summarised on thefollowing pages.
2022/23 budget setting
The Council approved a balanced budget of £380.710m for 2022/23 on 2 March 2022. This
incorporated an initial budget gap of £31,500 for which a detailed savings plan have been developed.
This is in addition to the savings of £3.087m previously approved. The 2022/23 budget assumes no
drawon unearmarkedreserves,an increase incore grantfundinganda 3% increase in Council Tax.
In setting its budget, the Council recognises that its financial framework is underpinned by strategic,
operational and project risk registers. The following key risks have been identified that are associated
with securing financialsustainability.
• FinancialEnvironment– fundingnot keepingpace with cost of service delivery;
• FinancialSustainabilityof theHealth andSocial Care Partnership(HSCP); and
• Deliveryof sustainablechange programme/transformation– to addressprojectedbudgetdeficit.
The Council, via COSLA, continues to have dialogue with Scottish Government across a range of areas
including fair funding, multi-year financial settlements, financial flexibility and the levels of funding
ring-fenced to meet policy commitments. It recognises that the delivery of financial savings through
a change and transformation programme, including the use of investment in “net zero” projects, is a
more sustainableapproachin addressingthefinancialchallenges in themediumandlong-term.
Financial sustainability
Can short term (current
and next year) financial
balance be achieved?
Is there a long-term (5-
10 years) financial
strategy?
Is investment effective?
Financial Sustainability

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10
2022/23 budget setting (continued)
Elected members were fully involved in the budget process in
advance of the formal budget setting meeting. This included
comprehensive budget sessions in November 2021 and
February 2022 with all elected members. As part of these
sessions, members were taken through the key planning
assumptions, the financial gaps and the options available to
close the gaps. The sessions not only covered the 2021/22
position, but also looked to the medium-term to 2024/25 and
considered the corresponding workforce and capital programme
implications.
The Council also carried out virtual community engagement
sessions on 20 January 2022 and 27 January 2022 with all
localities represented. Feedback from these sessions continue
to help inform the budget process and influence investment
proposals.
Reserves
At the time of approval of the 2022/23 budget on 2 March
2022, the Council carried out its annual review of its Reserve
and Fund Balances in line with good practice. This took into
account known commitments, potential liabilities and the risk
profile of the Council to provide flexibility to deal with
unforeseencircumstances.
The projected reserves position at 31 March 2022 is illustrated
below:
The unearmarked general fund reserve is projected to remain
consistent with 2021/22 at £11.315m. This represents 2.9% of
budgeted net expenditure and is in line with the Council’s
Reserves Strategy, albeit towards the lower end of the
recommended rangeof between 2 and4%.
Financial sustainability (continued)
0
20
40
60
80
100
120
Reserves balance (£m)
Capital and Other
Reserves
HRA Earmarked Reserve
HRA Unearmarked
Reserves
General Fund Earmarked
Reserves
General Fund
Unearmarked Reserves

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11
Reserves (continued)
The overall reserves position is projecting to continue to
increase from the 2020/21 position, however, the majority of
this is earmarked forspecific purposes,in particular:
• Project specific funds (£28.820m) – these will be carried
forward from 2021/22 to allow completion of specific
projects. This includes the sum of £2.476m to help mitigate
thelegacy financialimpact of thepandemic.
• Prudential Investment Fund (£7.307m) – these are resources
to smooth the revenue implications of loan charges
supportingthe CapitalInvestmentProgramme.
• Renewal Fund (£13.594m) – these are to support a range of
projects across key themes identified through the experience
from the pandemic.
• Investment Fund (£8.488m) – these are to support a number
of sustainability, infrastructure and Community Wealth
Buildingprojects.
Capital planning and treasurymanagement
The Council updates its 10-year Capital Investment Programme
(CIP) on an annual basis as part of its budget setting process. At
the same time, it refreshed its Treasury Management and
Investment Strategy. The latest long-term capital programme
covers thelong-termperiodof 2022/23 to 2030/31.
The graph below illustrates the projected CIP over the next 10
years, which again shows that the Council continues to have an
ambitious capital programme, particularly in the first 3 years of
theprogramme which totals£289m.
A total of £47m of planned expenditure from 2021/22 has been
re-profiled into 2022/23 to 2030/31 in line with updated project
delivery timelines (as discussed further on page 7). In addition,
to manage the risks associated with the consequences of the
pandemic referred to on page 77, specifically increased
contractor and material costs, an additional £10m investment
has been includedwithin thebudgetoverthenext fouryears.
.
Financial sustainability (continued)
-
20,000
40,000
60,000
80,000
100,000
120,000
140,000
Capital Investment Programme (£'000)

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12
Capital planning and treasury management (continued)
The next major review of the capital programme is planned for
2023/24. The longer-term affordability of the current and future
programme requires incremental increases to the current
General Fund financing budget which has been included in the
indicative budgets for 2022/23 to 2025/26. As part of the
planned major review, the Council plans to review the available
financing budgets with a view to increasing the available
fundingto maintainthese programmes.
The HRA capital programme is also updated annually as part of
the annual report of the HRA Business Plan. In February 2022,
the Council approved £114.507m HRA capital expenditure for
2022/23 anda further£98.259m for futureyears.
Similar to the CIP, the 2021/22 HRA capital programme has
experienced delays due to the COVID-19 restrictions on the
construction industry. The 2022/23 programme has been
updated to reflect these delays. The Council and its Registered
Social Landlord (RSL) partners have been monitoring the impact
of both COVID-19 and Brexit on the Strategic Housing
Investment Plan and has reported that there is clear evidence of
both time and financial impacts due to national labour and
material shortages and an increase in material costs. A total of
1,625 new homes are targeted for completion by the Council by
31 March 2027, of which 632 were completed at 20 January
2022, with the total expected to increase to 695 by 31 March
2022.
Medium-to-long term financial planning
As reported in our 2020/21 audit report, the Council updated its
Long-Term Financial Outlook (LTFO) in December 2020, covering
the period 2021/22 to 2030/31. This establishes a sound basis
for the development of the Medium-Term Financial Outlook and
subsequent annual budgets. It identified a funding shortfall of
£120m over the next 10 years. This compared favourably to the
shortfall identified in the previous LTFO published in 2017,
where a gap of £156m over a 10-year period was identified, but
stillremains a significantchallenge.
Financial sustainability (continued)
0%
1%
2%
3%
4%
0
5
10
15
21/22 22/23 23/24 24/25 25/26 26/27 27/28 28/29 29/30 30/31
Long-Term Financial Outlook 2021 - 2031
Annual Gap £m % of Expenditure

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13
Medium-to-long term financial planning (continued)
The Medium-Term Financial Plan (MTFP), as updated in
February 2022 for the period 2022/23 to 2024/25, draws on the
same data and projections, with the exception being that the
2022/23 funding position was known at the time of drafting the
MTFP. This includes further one-off funding of £120m being
announced by the Scottish Government on 27 January 2022.
Based on current planning assumptions around financial
pressures, Scottish Government funding levels and Council tax
funding, this identified a gross funding gap of £38.998m over
thenext 3 years.
In setting its 2022/23 budget in March 2022, proposals were
included for future years in relation to the MTFP, resulting in a
balanced budget being set for 2022/23 and a remaining gap of
£10.729m and £8.785m for 2023/24 and 2024/25 respectively.
No specific plans have been defined yet to bridge the funding
gaps for 2023/24 and 2024/25. This is an increasing medium-
term gap when compared with that estimated as part of the
2021/22 budgetsettingprocess, as illustratedbelow.
We have considered the updated assumptions used, which have
resulted in the increased gap for 2023/24 to 2024/25 and
concluded they are reasonable and based on available data,
including:
• Rising inflation
• PredictedInterestRate Rise
• Higher Taxes
• The Scottish Landscape
In the updated MTFP, the Council has recognised that the
ongoing pandemic has resulted in significant costs to all local
authorities during 2020/21 and 2021/22. Through a
combination of financial recovery planning and funding support
from the Scottish Government, this position has been managed
within the overall resources available and has also supported
investment into recovery and renewal activities. The majority of
funding from Scottish Government ceases in 2021/22, however,
legacy financial pressures remain across a number of areas
including waste services, commercial and general income,
facilities management and North Ayrshire Leisure Ltd. The
Council has retained earmarked funds to help mitigate the
impact of these pressures, as summarised on page 11, however,
it is anticipatedthefundswill be utilisedby2023/24.
Financial sustainability (continued)
-
5,000
10,000
15,000
Year 2 Year 3
MTFP - Funding Gap (£'000)
2021/22 funding gap 2022/23 funding gap

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Sustainable change programme
The Council has reported that progress continues to be made in developing
its Sustainable Change Programme (SCP), aligned to the Council priorities
and the Council Transformation themes, and set within the context of the
Council Plan and Community Wealth Building Strategy. It has, however,
recognised that progress has been impacted by the pandemic, but is clear
that it remains vital that change is delivered at pace and scale to support
both the budget and the Community Wealth Building ambitions over the
mediumandlonger-termandto helpreduceimpact on communities.
The objective is to develop a pipeline of projects that will deliver improved
outcomes, meet the Council’s environmental ambitions, and deliver
financial efficiencies to help address the projected funding gaps over the
short,medium andlonger-term.
To support the delivery of the SCP, a revised governance framework is in
place, and includes programme development and monitoring through the
Council’s Transformation Board and Executive Leadership team. The current
projects, each of which has a Project Board and Project Team, is illustrated
opposite.
Each project is aligned to one of the following key themes, with digital
being an enabler across each of the themes:
• Sustainability
• Land and Property Assets
• Children, Young People and Communities
• Caring for People
• Transport and Travel
Financial sustainability (continued)
Transformation
Board/
Executive
Leadership
Team
Accessing our Council
Our Future Working
Environment
Transport and Travel
Commercial Property
Renewable Energy
Non-Commercial Land and
Property

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15
Sustainable change programme (continued)
A new monitoring framework has been developed to track
progress across the medium-to-longer term. The impact on how
each project addresses the anticipated budget gap is reflected
in the framework, as well as the workforce implications for
delivery, the full-time equivalent impact of any anticipated
savings andtheanticipatedkey outcomes.
The latest monitoring to the Transformation Board
demonstrates that the new monitoring framework is now being
used, with each project having a separate tracker to monitor key
information as summarized below, albeit a number of the
projects do notyet have estimated financialdata.
Recovery and Renewal Investment
Another key enabler to support the budget challenges that the
Council faces is from the use of investment, most notably
through the Council’s Investment Fund and Recovery and
Renewal Investment Programme. With total resources of over
£25m set aside, a key focus of this investment is to support
sustainability projects as part of the Council’s journey towards
net zero. In addition to the clear environmental benefits,
financial efficiencies through energy savings and returns on
investment will accrue to help address the financial challenges
over themedium-term.
The Cabinet has approved a range of investment proposals,
including:
• Shewalton Solar Photovoltaic Farm Development - £5.280m.
• Community Investment Fund - £3.000m.
• Levelling up Fund – 10% match – Transport B714 - £2.370m.
As a result of this investment, the UK Government has
confined an award of £23.693m to support this project,
subject to approvalof a fullbusiness care.
Financial sustainability (continued)
Benefits Tracker - content
High level project scope Key outcomes
Progress and achievement Upcoming milestones
Items for escalation Key risks and issues
Local authority research Strategic alignment
Whole system toolkit Financials (savings,
investment, cost avoidance)

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Workforce planning
The Best Value Assurance Report in 2020 concluded that the
Council had a coordinated approach to workforce planning and
was developing workforce plans to support transformational
change.
In our 2020/21 audit we highlighted the positive work that the
Council was doing to consider the impact COVID-19 has had on
theworkforce via theFutureWorkingEnvironmentproject.
Workforce planning discussions have recommenced in 2021 and
have been updated at six monthly intervals for the majority of
services. These meetings ensure that workforce planning is
aligned with challenges, service reviews and the transformation
agenda
.
Financial sustainability (continued)
Deloitte view – Financial sustainability
The Council has set a balanced budget for 2022/23 and holds
unearmarked reserves at a level consistent with its Reserves
Strategy, therefore is financially sustainable in the short term.
However, it continues to be faced with significant financial
challenges over the medium and longer-term, projecting a
funding gap of £19.514m over the next two years, and a gap
of £120m overa tenyear period.
It is positive to see the work progressing with the sustainable
Change Programme, with a comprehensive benefits tracker,
and the commitment to invest in recovery and renewal,
however, progress continues to be impacted by the
pandemic. It is critical that this work is progressed at pace
and scale to ensure that the planned benefits (both financial
andenvironmental)arerealised.

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Significant risksidentified in Audit Plan
In previous years we have concluded that the Council has strong leadership, and that the governance
arrangements continued to work effectively. We therefore did not identify any significant risks in
relation to governance and transparency during our planning. We have, however, continued to review
thework of theCouncil andits Committees, as summarised on the followingpages.
Leadership
The Executive Leadership Team has remained largely consistent with previous years, and has
continued to demonstrate strong leadership, working closely with partners. There continues to be a
positive andcollaborativeculture.
In our 2020/21 report we highlighted that the Council appointed a Head of Service (Recovery and
Renewal) in May 2020 for a period of 18 months in recognition of the significant work required in the
recovery and renewal stage of the COVID-19 pandemic. As the recovery period is essentially complete
and renewal focus is now embedded within the Council’s sustainable change agenda, this post has
beenremoved.
In December 2021, the Staffing and Recruitment Committee approved changes to the Chief Officer
structure. The Council has recognised the need for additional capacity at a senior level to ensure focus
on delivery in relation to climate change and sustainability. In addition, the pandemic has placed
additional pressures upon the local economy and the Council’s response. The key changes are as
follows:
• The teams within Recovery and Renewal (namely Risk Management and Transformation) will align
undertheHead of Service (Finance) portfolio.
• An additional permanent Head of Service post has been created within the Place Directorate, given
the increased focus on priorities on climate change, sustainability projects and Council’s use of land
andpropertyassets.
Governance and transparency
Is governance effective?
Is there effective
leadership?
Is decision making
transparent?
Is there transparent
reporting of financial
and performance
information?
Governance and
transparency

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Governance and scrutinyarrangements
We have reviewed meetings attendance from the past year and
confirm that there has been good attendance. In addition, from
attendance at meetings we can confirm that there is sufficient
scrutiny and challenge exercised by members during the
meetings.
As a result of COVID-19 and associated restrictions, meetings of
the Council and its committees have taken place on a wholly
remote basis via MS Teams since June 2020. Live streaming of
meetings ordinarily open to the public was introduced in
October 2020.
The Council has installed hybrid meeting equipment in the
Council Chamber to allow a combination of physical and remote
attendance and has piloted this during October and November
2021. The pilot was then paused whilst the implications of the
Omicron variant of COVID-19 was fully understood. The pilot
has since resumed in February 2022 and the Council expect that
meetings will revert to a physical format, along with the
provision of hybrid facilities for those who wish to access
remotely, with the start of the new Administration, guidance
and risk assessment permitting. A number of learning points
have been taken from the initial pilot in relation to reliability,
room temperature, confidentiality, staffing resource,
participationbyexternalpartiesandaddedvalue.
The Audit and Scrutiny Committee continues to be a key
element of the governance arrangements in place. Each year, it
now undertakes a self evaluation of its performance, which has
become a standard procedure following our recommendations.
The outcome of the 2021 self evaluation, which is consistent
with our understanding, was reported to the Committee in
September 2021 which concluded that it was performing as
expected in the majority of areas, with special strengths
identifiedas:
• A full induction programme is in place for new members, and
additional training is provided as part of the wider training
anddevelopmentprogramme of members;
• Attendance levels since the start of the current
Administrationrangefrom 71-94%; and
• Positive and constructive relationship with officers of the
Council andexternalauditors.
The development of an annual programme of scrutiny and
review work has been identified as an area for focus and
included as an improvement action by the Committee and will
be taken forward as part of the Committees work during
2022/23.
The Audit and Scrutiny Committee provide oversight and
scrutiny of the Strategic Risks through a mid-year update, which
was reportedto the Committeein November2021.
Governance and transparency

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Following the public pound
The statutory requirements to comply with the Following the
Public Pound Code, in conjunction with the wider statutory duty
to ensure Best Value, means that Councils should have
appropriate arrangements to approve, monitor and hold third
partiesaccountableforpublicfundingprovidedto them.
Within the Internal Audit plan there is specific time set aside to
review “Following the public pound”’ during the year as part of
thework performed.Thisincludes:
• an annual audit of Community Councils accounts' to ensure
Council funding is used in accordance with the Council's
Scheme of Administration;and
• an annual audit of the accounts of various Tenants and
Residents Associations.
We are therefore satisfied that the Council has appropriate
arrangements in place to comply with the Following the Public
PoundCode.
Governance and transparency
Deloitte view – Governance and transparency
The Council continues to have strong leadership, which has been enhanced in the year with the creation of additional capacity at
Head of Service to focus on priorities. The governance arrangements also continue to be robust, with a comprehensive review of
the infrastructure to enable hybrid meetings and an effective Audit and Scrutiny Committee. The Council continues to be open
and transparent and demonstrates a culture of continuous improvement, with the planned development of the Participation
Strategy.
Openness and transparency
The Council continues to stream full Council and Cabinet
meetings, and publishes all meeting agendas and minutes on
the Council website, thereby continues to demonstrate
openness and transparency of decision making and
performance information (which is considered further on page
21).
The Council has continued to engage with communities on plans
and decisions. This has included being one of the earliest pilots
for the “Consul” platform with COSLA which has been used to
engage in consultations and debates such as the future of halls,
centres and libraries, how the Council spend its budget and
climate change.
In February 2022, the Cabinet approved a “Participation Strategy
– Statement of Intent” which aims to develop a Participation
Strategy for Communities. The Statement of Intent summarises
the current main ways in which citizens can take part in local
governance. A community consultation will then follow to co-
design, co-develop and co-produce a Strategy to wider
democratic participation, seeking to reach new ways of
connectingwith citizens.

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Significant risksidentified in Audit Plan
The COVID-19 pandemic is expected to continue to have a substantial impact on performance
reporting. There therefore remains a risk that the Council is unable to demonstrate that resources are
being used effectively with a focus on continuous improvement. We have therefore reviewed the
performance reports presented at the Council to assess the extent of openness and transparency
duringthe year, as summarised on the followingpages.
Performancemanagement framework
The Council has a Performance Management Strategy covering 2021 – 2024 “Driving continuous
improvement for the people of North Ayrshire”. It sets out how the Councils’ performance
management supports a culture of continuous improvement and an overview of planned
developments.to ensure continuous improvement. It has considered the impact of the COVID-19
pandemic on certain elements of performance management such as team workload, an increase in
externalreportingandtheneedto consider howthe performancereportingis consumed.
During 2021/22, the Council has replaced its North Ayrshire Performs portal with a new Performance
Dashboard which was developed in-house. This provides a more user friendly and accessible way for
residents to access performance data. The Council has reported that due to the innovative way that it
is presenting its information, it has been approached by several Councils in Scotland and Northern
Irelandto providedemonstrationsandadvice.
Statutory performance indicators
The Accounts Commission has a statutory responsibility to define the performance information that
councils must publish. This responsibility links with the Commission’s Best Value (BV) audit
responsibilities. In turn, councils have their own responsibilities, under their BV duty, to report
performance to the public. The Accounts Commission Statutory Performance Information Direction
requiresa council to reporta range of informationin the areas listed on thefollowing page.
Value for money
Are resources being
used effectively?
Are services
improving?
Is Best Value
demonstrated?
Value for money

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Statutoryperformanceindicators (continued)
SPI 1: Improving local servicesand outcomes
• Performance in improving local public services provided by
(1) the Council itself and (2) by the council in conjunction
with its partnersandcommunities; and
• Progress againstdesiredoutcomes.
SPI 2: Demonstrating Best Value (BV)
• The Council’s assessment of how it is performing against its
duty of BV, and how it plans to improve against this
assessment;
• Audit assessments of how its performance against its Best
Value duty, and how it has responded to these assessments;
and
• In particular, how it (in conjunction with its partners as
appropriate) has engaged with and responded to its diverse
communities.
We have evaluated the effectiveness and appropriateness of the
arrangementsthattheCouncil has in place.
In view of the approach embedded within the Council for a
number of years, with performance monitored through the
Community Planning Partnership and Local Outcome
Improvement Plan, the requirement to report on performance
for both the Council and with its partner communities was
already embedded practice. As noted on page 20, the approach
has been enhanced with the development of the new
PerformanceDashboard.
Performance data
The Council has continued to report performance measures, in
particular:
1. A Mid-Year Progress Report 2021/22 against the Council
Plan was considered by the Audit and Scrutiny Committee in
March2022.
2. An analysis of the Council’s performance within the Local
Government Benchmarking Framework (LGBF) based on the
2019/20 data analysis was considered by the Cabinet in
November2021.
We have consideredeach of these below.
The Mid-Year Progress report 2021/22 has analysed the
performanceindicatorsfrom theCouncil Plan as follows.
Value for money
0.0% 20.0% 40.0% 60.0% 80.0% 100.0%
2017/18
2018/19
2019/20
2020/21
2021/22 (Q2)
Performance Indicators
On Target Slightly Adrift Significantly Adrift

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Value for money
Performance data (continued)
At a high level, the Performance Indicators are showing a slightly
better performance when comparing mid-year 2021/22 with the
year-end 2020/21. Clear actions are in place in relation to those
indicators thatare adriftof target.
The update also confirms that all actions from the Council’s
Delivery Plan are either on target or slightly adrift at the mid-
year point2021/22 comparedto 95.1% at year-end2020/21.
The layout of the mid-year report has been refreshed to
complement the Annual Performance Report layout to help
ensurethatit as readerfriendlyas possible.In addition:
• The “Key Highlights” sections are now named “Key Activities”
to incorporate updates on areas where teams are
experiencingchallenges as well as positive outcomes.
• Summaries of overall Council Plan actions are included in the
Performance Summary section. Sub-action detail is only
included where a sub-action is causing an action to adrift of
target.
• Summaries of Council Plan indicators and actions are
presentedas piecharts for clarity.
The LGBF 2019/20 Data Analysis, being the most recent data
that is available, provided benchmarking data on 97 indicators
covering a wide range of key service areas. Due to the large
scope of the LGBF, not all indicators are priority areas for the
Council so variationin performanceis to be expected.
The report provided to Cabinet provides a summary of
performance only as it was concluded that as the data relates to
a period prior to the pandemic, as well as the subsequent delay
in the release of the data, it would not be appropriate to detail
improvement activity based on the 2019/20 performance.
Directorates are using the information alongside learning from
the pandemic to look at individual improvements at service
level.
A summary of how North Ayrshire Council compares across all
local authorities is shown on the next page. In the short term,
22% of indicators have improved their quartile, with only 17%
declining. In the long-term, 84% of indicators have either
improvedor notchangedtheirquartile.

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Performance data (continued)
LGBF Performance
.
Value for money (continued)
Deloitte view – Value formoney
The Council continues to have a clear and robust
performance management framework in place
which has been enhanced in the year with the
Performance Management Strategy and new
Performance Dashboard. It has continued to
report its performance against the priorities
within the Council Plan and also against the LGBF,
with clear actions in place to address indicators
thatare adriftof target.
The Council also continues to have robust
arrangements in place to comply with the SPI
Direction, including its public performance
reportingrequirements.

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2021/22 is year six of the extended six-year approach to auditing BV in councils.
BV audit work is integrated with the annual audit and have worked closely with
Audit Scotland’s Performance Audit and Best Value (‘PABV’) team to plan, perform
andreporton theBV auditwork.
A key feature of the approach to auditing BV is the Controller of Audit providing a
Best Value Assurance Report (‘BVAR’) to the Accounts Commission for each
Council once over the audit appointment. The BVAR for North Ayrshire Council
was published in June 2020. This concluded that the Council has a number of
arrangements in place to secure best value. We have followed up on the progress
with the recommendations as part of the annual audit work, considering the pace
and depth of continuous improvement. A summary of the progress against each
recommendationis reportedon pages 25 to 28.
Our BV audit work is integrated into our audit approach, including our work on the
audit dimensions discussed on pages 5 to 23. Through our annual audit work,
discussed further within this report, the Council continues to have a number of
arrangements in place to secure best value, including an established governance
framework, strong leadership, and a comprehensive performance management
framework.
The Council recognises that it must deliver services within the financial resources
available and, as noted elsewhere in this report, and in common with other
councils, continued work will be required to deliver long-term financial
sustainability. it is positive to note that the development of the Sustainable
ChangeProgramme andtheRecovery andRenewal Investment.
It is the duty of the Council to secure Best Value as prescribed in Part 1 of the Local Government in Scotland Act 2003. We have a
statutorydutyto be satisfied thattheCouncil have made properarrangementsforsecuring BV.
Best value
Duty to secure Best Value
1. It is the duty of the Council to make
arrangements which secure Best Value.
2. Best Value is continuous improvement in the
performance of the Council’s functions.
3. In securing Best Value, the Council shall
maintain an appropriate balance among:
a) The quality of its performance of its
functions;
b) The cost to the Council of that
performance; AND
c) The cost to persons of any service
provided by the Council for them on a
wholly or partly rechargeable basis.
4. In maintaining that balance, the Council shall
have regard to:
a) Efficiency;
b) Effectiveness;
c) Economy; AND
d) The need to make the equal opportunity
requirements.
5. The Council shall discharge its duties in a way
that contributes to the achievement of
sustainable development.
6. In measuring the improvement of the
performance of an Council’s functions, regard
shall be had to the extent to which the
outcomes of that performance have improved.
Deloitteview – BestValue
The Council has robust arrangements in place to secure best value and
has a clear understandingof areaswhich requirefurtherdevelopment.

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Best Value (continued)
Best Value Assurance Report
We have assessed the Council’s progress against each of the recommendations made, as summarised in the table below.
Recommendation – August 2020 2021/22 update
The Council should fully develop and deliver
detailed transformation plans to meet the
current estimated funding shortfall. To achieve
this, it shouldensure
sufficient arrangements are in place to
support, monitor and deliver the expected
outcomes. Thisincludes:
• developing the transformation themes into
projects and further developing the
governance arrangements to ensure the
council has theskills neededto;
• implement the next stage of transformation;
and
• developing a robust benefits realisation
tracker to assess whether the council has
achievedits aims.
The Transformation and Renewal Programme continues to be progressed. The
broad outline of the programme was included in the Budget report to Council on
4th March 2021. The Governance structure which supports the programme is in
place through Transformation Boards, aligned to the Council Plan themes of
Inspiring Place, Aspiring Communities and A Council for the Future, as well as
through the Executive Leadership Team. All the individual projects / activities have
been assigned to individual owners and a new Sustainable Change Programme for
2022/23 and beyond (rather than Transformation and Renewal programme) was
discussed by the ELT in November 2021 with further discussions in January 2022
priorto the startof thenew financialyear.
A new monitoring framework to track progress has been developed. This provides
a medium-to-long term (10 years) framework which is split across agreed budget
programme activity (approved on 4th March 2021) and budget pipeline activity i.e.
projects / activities which continue to be progressed and developed. The impact on
how this activity addresses the anticipated budget gap is also reflected in the
framework. Importantly, the framework also captures any workforce implications
for delivery and also the full time equivalent impact of any anticipated savings as
well as capturingtheanticipatedkey outcomes.

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Best Value (continued)
Best Value Assurance Report (continued)
Recommendation – August 2020 2021/22 update
The Council must evolve workforce planning
across all services, and clearly align service
workforce plans to the transformation
projects, in orderto:
• identify the numbers, cost and skills of
thecurrentanddesiredworkforce; and
• effectively facilitate the transition from
the current workforce composition to the
desiredworkforce.
Workforce planning discussions recommenced in 2021 and have been updated at six
monthly intervals for the majority of services. These meetings ensure that workforce
planning is aligned with challenges, service reviews and the transformation agenda. In
addition, the monitoring framework for transformation has been implemented and
includes workforce information linked to transformation activity. Heads of Service
have two workforce planning meetings, Workforce Plan and Workforce Costs. The
Workforce Plan covers the workforce demographics, transformation, PESTLE analysis
and service review activity which helps shape the desired future workforce. The
Workforce Costs meeting provides information on absence costs, overtime, vacancies
etc. as well as key information that Heads of Service need to inform their planning in
relationto theircurrentanddesiredfutureworkforce
The Council should work with locality
partnerships to make clear what the
intended impacts are of locality plans and
make thempubliclyavailable.
Extensive work was undertaken in 2020 and 2021 on the refresh of locality
partnership priorities. This led to five locality partnerships agreeing their ongoing
priorities at their June 2021 meetings. A focus of this work was devising priorities
which target local inequalities, as a result they are now clearer on the impact they
want to achieve, e.g. Kilwinning moving from “traffic and parking” to “alleviating
poverty and promoting equality of access to opportunities”. The Arran Locality
Priorities are being assessed on the recent islands plan and LOIP community
engagements.
Once the plans to support each locality’s priorities are agreed, these will be published
on the Community Planning website. This will add to the existing wide range of
locality partnership information available such as meeting papers which include local
progress updates,thecurrentlocality partnershipprioritiesandimpact summaries

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Best Value (continued)
Best Value Assurance Report (continued)
Recommendation 2021/22 update
The Council should review its Public
Reporting online portal, North Ayrshire
Performs, to make it more user friendly
andaccessible.
The Council has replaced its North Ayrshire Performs portal with a new Performance
Dashboard developed in-house by the Corporate Policy, Performance and Elections Team
andlaunchedon 28thFebruary2021.
The dashboard provides a much more user friendly and accessible way for our residents to
access our performance data. It reviewed the information available to ensure it is as
concise and relevant as possible; that it contains a link to the LGBF Benchmarking Tool; and
includes our contact details. It also ensured the layout is in line with our corporate and
AnnualPerformanceReportingbrandingandcan be updatedwith anychanges.
The dashboard is available from the performance pages within the North Ayrshire Council
website www.north-ayrshire.gov.uk/performance and linked to within the six monthly
Council Plan performancereports.
Due to the innovative way the council is presenting its information, it has been
approached by several councils in Scotland including Midlothian Council and
Aberdeenshire Council as well as Lisburn and Castlereagh City Council in Northern Ireland,
to provide demonstrations and advice. It has worked closely with the GIS and Analytics
Team to provide support on more technical areas such as Power BI licensing and
integrating Power BI with performance management systems. As the dashboard was
developed in-house the Council has full control of its evolution and will continue to make
improvements based on general feedback as well as learning from the informal network
beingestablishedthroughour demonstrations.

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Climate change
Emerging issues
Background
In our 2020/21 report, we set out a high level assessment of the work that the Council has done in relation to preparing for the
impact of climate change against our baseline expectations. This concluded that climate change is clearly on the Council’s agenda,
recognised as a strategic risk and the Environmental Sustainability and Climate Change Strategy has set key targets to achieve net-
zero carbonemissions across NorthAyrshire.
In March 2022, Audit Scotland published at report Addressing climate change in Scotland | Audit Scotland (audit-scotland.gov.uk)
drawing together the key themes identified across a range of published recommendations for Scotland and set out a high level
summary of the key improvements that need to be made across the public sector if Scotland is to reach its climate change ambitions
of a just transition to net zero and adapting to improve resilience to the effects of the global warming we are already experiencing.
We have summarised each of these key themes below, along with the suggested actions. We recommend that the Council carry out a
self assessment against each of these pointsanddevelopan action planto helpfocuson where furtherwork is required.
Key themes Suggested actions
Leadership – public bodies should make
responding to climate change a core value and
key outcome.
Public bodies can lead the way through developing procurement framework and
contracts with economic, social and environmental requirements and with
developingandmaintainingstandardsandregulations.
Governance – climate change plans need to
have robust governance arrangements to
ensure a clear approach to delivery which
allows collaboration and integration and can
address and resolve any conflicts between
partners, priorities and policies. It also needs
to support fast-paced changes to plans,
technologiesandpolicies.
Good governanceensuresaccountabilityandtransparency.It requires:
• Monitoring,evaluating,reportingandverifyingplanswith clear timeframes;
• Feedback mechanisms to review how things work as they are being
implemented;
• Processes for how projects will be upscaled and alternatives proposed where
projects are not deliveringwhat is expected; and
• Effective scrutiny, oversight and challenge by elected members and non-
executive boardmembers.

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Climate change (continued)
Emerging issues (continued)
Key themes Suggested actions
Community empowerment to develop local
solutions – actions to address climate change
could potentially have an unequal impact on
some people and communities. Climate
change should become a priority issue that
public bodies and their partners engage with
local communities on.
Incorporating climate resilience and net zero targets into existing local plans and
initiatives, such as city and regional deals and participatory budgeting, will make it
easier forpublicbodies to work with communities andsupportfasterprogress,
Behavioural change – clearer information on
the environmental impact of people’s choices
is needed for all of us to make informed
decisions, particularly around sustainable diet,
waste andtravel.
There is a need for clear plans to influence societal change and help people adapt to
climate change and smooth transition to net zero.. Greener options need to be
attractivein terms of qualityandaffordability.
Public bodies should make efforts to sustain some of the changes in behaviours
beneficial to emission reduction that emerged in the COVID-19 lockdowns, such as
remote working, replacing business travel with videoconferencing and online
collaboration,andbroaderlifestylechoices includingmore walking andcycling.
Alignment of policy and spend – the type of
leadership outlined on the previous page,
would support the alignment of all policy and
funding decisions. However, the challenge is
significant.
Policy alignment – all policies should be reviewed individually and holistically to
identify conflicts or incoherence with climate change ambitions and be amended as
required. The complex landscape, and sheer number of strategies and plans that
will play a part in delivering net zero and reducing the impacts of climate change
makes this challenge harderat all levels of publicsector.
Alignment of spend – budgets and spend (both capital and revenue) should align
with climate change ambitions. Public bodies will also need to ensure all future
funding and investment decisions are based on their contribution to climate change
ambitionsandan inclusive, net zero carboneconomy.

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Climate change (continued)
Emerging issues (continued)
Key themes Suggested actions
Robust planning for net zero, mitigation and
adaption – robust cross-sector plans are
essential, but experts recognise the challenge
is colossal.
As urgent action is required, climate change plans need innovative thinking to
address the inherent tensions between doing things thoroughly and doing things
quickly. Lessons could be learnt from the public sector’s response to the COVID-19
pandemic. Climate change planning needs to happen collaboratively, with a range of
private and public sector bodies, third sector organisations, and communities, as
well as simultaneously in different geographical areas. Climate experts should also
be involvedin planning.
Plans should provide clarity in delivery and implementation with sufficient detail
andclear timelines.

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Our report is designed to help you meet your governance duties
Purpose of our report and responsibility statement
What we report
Our report is designed to help the Audit and Scrutiny Committee
and the Council discharge their governance duties.
What we don’t report
As you will be aware, our audit was not designed to identify all
mattersthatmay be relevantto theCouncil.
Also, there will be further information you need to discharge
your governance responsibilities, such as matters reported on by
managementor byotherspecialist advisers.
Finally, our views on internal controls and business risk
assessment should not be taken as comprehensive or as an
opinion on effectiveness since they have been based solely on
the audit procedures performed in the audit of the financial
statements and the other procedures performed in fulfilling our
auditplan.
We welcome the opportunity to discuss our report with you and
receive your feedback.
The scope of our work
We described the scope of our work in our audit plan.
Use of this report
This report has been prepared for the Council, as a body, and we
therefore accept responsibility to you alone for its contents. We
accept no duty, responsibility or liability to any other parties,
since this report has not been prepared, and is not intended, for
any other purpose.
Pat Kenny, CPFA
For and on behalf of Deloitte LLP
Glasgow | 13 May 2022

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Sector developments

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Financial overview 2020/21
Local government in Scotland
Background and overview
The Accounts Commission published its Local government in Scotland financial overview 2020/21 in March 2022. This covers the
first full year that makes clear the impact of COVID-19. It also looks ahead to the medium-to-longer term financial outlooks for
Councils.
Key messages
Local governmentfinances 2020/21
• The Covid-19 pandemic persisted throughout 2020/21, with the Scottish Government increasing funding to councils by
£1.5 billionto supportthemin dealingwith the impacts of the pandemic.
• When Covid-19 funding is excluded, there has been a real terms underlyingreduction of 4.2 per cent in local government funding
since 2013/14.
• The underlying increase in Scottish Government funding of £358 million in 2020/21 was 1.1 per cent in real terms. But, over half
of this increase is due to specific grants. Ring-fenced funding helps support delivery of key Scottish Government policies but
constrains a proportion of the total funding and resources and removes any local discretion over how councils can use these
funds.
• Councils’ income from customers andclients was affectedbyCovid-19restrictionsandfellby£0.5 billion.
• In 2020/21, all councils reported surpluses and increased their usable reserves. The total increase in reserves was £1.2 billion
(46 per cent).Thisincrease was mainlydue to late Covid-19funding,which was unspentat 31 March2021.
• Councils administered a further £1.4 billion of Covid-19 grants on behalf of the Scottish Government in 2020/21, putting
additionalpressureon financestaffacross councils.
Mediumandlonger-termoutlook forlocal governmentfinances
• Scottish Governmentcapitalfundingto councils is expectedto fall again in 2021/22.
• Uncertainty over the amount of funding available for Covid-19 recovery at the end of 2020/21 led to difficulties in setting
budgets,andmanycouncils establishedupdatedCovid-19budgetsin autumn2021.
• Covid-19 resulted in revised medium-term financial plans, but longer-term planning will need to be updated as Covid-19
uncertaintydiminishes.

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34
Financial overview 2020/21 (continued)
Local government in Scotland (continued)
Key observations Audit Scotland Recommendations
Reserves – Most of the increase in the generalfund is committed
to Covid-19recovery.
Elements of Covid-19 funding that are being carried forward in
general earmarked and unearmarked reserves in the accounts
shouldbe clearly identified.
Financial management and transparency - Management
commentaries in councils accounts have improved, but many are
still not complying with previous recommendations on
transparency
We recommend again that councils review and improve how
they comply with these key expectations of transparency, in
particular:
• Is the outturn against budget position for the year clearly
shown, andare thereasons forsignificantvariances obvious?
• Is the outturn reported in the narrative reconciled to the
movement in the general fund contained in the financial
statements,andare major differencesexplained?
• Is progress against agreedsavings reported?
Budgets for 2021/22 - The uncertainty over the funding position
for Covid-19 at the end of 2020/21 led to issues in budget setting
andmanycouncils establishedCovid-19budgetsin autumn2021
We expect councils to agree spending plans and timescales for
Covid-19 recovery reserves with the relevant decision making
committee.
Medium and long-term financial planning - Covid-19 resulted in
revised medium-term financial plans, but longer-term planning
will needto be updatedas Covid-19uncertaintydiminishes.
All councils will now need to revise medium-term financial plans
to reflect additional financial pressures and updated funding
arrangements and to account for updated savings requirements
and financial assumptions. Councils should also review longer-
term planningas Covid-19uncertaintydiminishes.
Next steps
The Council should consider each of the above recommendations and incorporate into plans where not already considered. The
full report is available through the following link: Local government in Scotland: Financial overview 2020/21 | Audit Scotland
(audit-scotland.gov.uk)

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35
Deloitte insights
The future of infrastructure: A survey of infrastructure trends
Background and overview
A new economic reality calls for infrastructure reimagined: more digital, more sustainable, more equitable. From broadband to bike
lane’s, Deloitte centre for government insight has asked experts how infrastructure will change. Some of the key highlights are
summarised below, with thefullarticle availablehereFutureof infrastructure| DeloitteInsights
• Many respondents expect more work from home, more broadband, and more transportation options. 
However, only 4% believe that there will be fewer people living in cities.
The pandemic is shifting demand
• As government shift to more digital infrastructure, cyber risk becomes a concern. About 76% of global
infrastructure leaders expect greater focus on data security over the next three years.
Cybersecurity a top concern
• Many respondents expect artificial intelligence, cloud computing, and cybersecurity to reshape infrastructure –
a clear signal that infrastructure is going digital.
Technology will reshape infrastructure
• About 60% of respondents globally said that they plan to invest in urban places for walking, cycling, socialising
and eating.
Green infrastructure is in demand
• Interestingly, respondents see talent shortage as a bigger obstacle to executing infrastructure projects than
budget constraints or regulatory barriers.
Infrastructure’s biggest obstacle? Talent

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