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8. 2024 05 30 2022-23 Audit Action Plan Update

North Ayrshire Council · 30 May 2024
Back to Audit and Scrutiny Committee — 30 May 2024 and its agenda

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NORTH AYRSHIRE COUNCIL
30 May 2024                                                                                                                                                            
Audit and Scrutiny Committee
Title: 2022/23 External Audit Action Plan Update
Purpose: To invite Committee to note the updated actions identified in the
2022/23 External Audit Action Plan.
Recommendation: That Committee notes the updates to the agreed Action Plans as
outlined in Appendix 1.
1. Executive Summary
1.1 Audit Scotland’s Annual Audit Report and Report on the Best Value Thematic Work for
2022/23 were presented to Audit & Scrutiny Committee on 14 November 2023.
1.2 Audit Scotland’s reports included action plans in relation to the recommendations for
improvement identified during the course of the audit and full details of the proposed
management actions were appended to the reports.
1.3 Appendix 1 provides an update on the management actions taken to date and
provides updated target dates for any outstanding items.
2. Background
2.1 The 2022/23 audit of the Council’s accounts was conducted by Audit Scotland and
their reports on the Annual Audit and Best Value thematic work were presented to
Audit & Scrutiny Committee on 14 November 2023.
2.2 The recommended actions identified in the reports related to a range of issues,
including: 
• Review of Group accounting processes;
• Formal engagement of Heritage Asset valuer;
• Review of capital programme forecasting arrangements;
• Updating of Council Tax system reconciliation format;
• Review of publishing arrangement to comply with the 2021 Statutory Performance
Information Direction; and
• Review and promotion of dormant Charitable Trusts.

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2.3  A review of the proposed management actions has now been undertaken and details
of the completed actions and their completion dates have been detailed in Appendix
1. Where any actions have not yet been completed, the appendix provides an update
on the proposed management action and the target date for completion. 
2.4  In summary, the updates note: 
• 2022/23 Annual Audit Report - All actions completed; 
• Best Value Thematic Report - Actions well advanced with the launch of the
Council’s newly designed website scheduled for September 2024. In addition, the
Performance Dashboard is being refreshed with a target date of 31 August 2024;
and 
• Charitable Trusts - Action is being addressed as part of a long term strategy to
ensure that the coordination of funding support across Council services is clear and
consistent. 
3. Proposals 
3.1 It is proposed that Committee notes the updates to the agreed Action Plans as outlined
in Appendix 1. 
4. Implications/Socio-economic Duty 
Financial 
4.1 None. 
Human Resources 
4.2 None. 
Legal 
4.3 None. 
Equality/Socio-economic 
4.4 None. 
Environmental and Sustainability 
4.5 None. 
Key Priorities 
4.6 This report directly supports the Council Plan 2023 to 2028 by maximising financial
flexibility to support the delivery of our priorities.

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Community Wealth Building
4.7 None.
5. Consultation
5.1 Responsible Officers identified within the Audit and Best Value reports have been
consulted as part of the review.
Mark Boyd
Head of Service (Finance)
For further information please contact David Forbes, Senior Manager (Strategic
Business Partner), on 01294 324551. 
Background Papers
External Audit Reports on the 2022/23 Audit and Best Value Thematic Work – Audit &
Scrutiny Committee, 14 November 2023

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Appendix 1
2022/23 Annual Audit Report
Issue / Risk Recommendation Agreed management action Actions Completed Completion Date
1 Group Accounting
We identified a number of issues
in our testing of group
consolidation adjustments.
Risk – If the group accounting
process is not improved, future
accounts could be mis-stated.
The Council should review its
group accounting process to
ensure the completeness
and accuracy of
consolidation adjustments
A full review of group
accounting procedures in line
with Code requirements will
be carried out ahead of the
close of financial year 2023-
24.
David Forbes, Senior
Manager -  Finance and
Revenues
31 March 2024
All accounting guidance in
relation to Group Accounting
has been reviewed, internal
procedures have been updated
accordingly and the group
boundary has been reviewed to
ensure correct treatment of all
group entities
Completed 31 March
2024
2 Heritage Asset Valuation
The Council engaged an external
valuer to value its heritage
assets. No formal letter of
engagement was issued setting
out the scope and objectives of
the valuer’s work.
Risk – The scope and objectives
of the valuation exercise could be
misunderstood, resulting in asset
values being mis-stated.
The Council should obtain a
formal engagement letter
from the Heritage Assets
valuer.
A formal process for the
identification of items to be
valued and scope of work to
be undertaken will be agreed
with the valuation contractors.
Lesley Forsyth, Senior
Manager – Information &
Culture
31 March 2024
With support from the Corporate
Procurement team, a formal
Letter of Engagement has been
issued to the valuation experts,
Lyon and Turnbull. 
The service will continue to
work with them to ensure that
North Ayrshire Museum’s
collection and the Council's
Heritage Assets are properly
assessed and we have
accurate, up to date valuation
data.
Letter of Engagement
issued 15 April 2024

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Appendix 1
Issue / Risk Recommendation Agreed management action Actions Completed Completion Date
3 Forecasting of capital
projects
Reprofiling for the General Fund
included £11.0 million for
Ardrossan Campus, £24.1 million
for Ardrossan North Shore and
315.2 million relating to a
corporate phasing adjustment
reflecting the degree of
uncertainty in the total
expenditure projections.
Reprofiling for the HRA mainly
related to New Builds of £42.5
million. 
Risk – the council is unable to
accurately forecast capital
expenditure.
The capital programmes
should be reviewed to reflect
the apparent optimism bias
that existed in 2022/23.
The Head of Finance will
continue to address the
optimism bias issue through
the CPAG group. Specifically,
as part of the Budget setting
process for 2024/25, a further
corporate adjustment will be
made to expenditure
forecasts, and this will be
evidence based from historic
patterns of expenditure and a
recognition of organisational
capacity.
Mark Boyd, Head of Finance
31 March 2024
During the development of the
Capital Investment Programme
2024/25 to 2033/34, the
phasing of expenditure was
reviewed to reflect historic
expenditure patterns and
organisational capacity. This
resulted in the rephasing of
approximately 19% of the
planned expenditure in both
2024/25 and 2025/26 for
delivery in later years, without
impacting on the overall value
of investment within the
programme. The actual levels
of expenditure will be
continually monitored and
reported to Cabinet throughout
the life of the programme.
Capital Investment
Programme 2024/25 to
2033/24 approved by
Council 28 February
2024.
4 Council tax property
reconciliation
The reconciliation between the
council’s records and assessor’s
data does not identify where the
data originates from, what it had
been reconciled to, or who had
performed the reconciliation and
when.
Risk – Reconciliations may be
incorrectly completed leading to
variances between council and
assessor records not being
identified.
The format of the
reconciliation between the
Council’s records and
assessor’s data could be
improved by clearly stating
where the data in the
reconciliation originates from,
what it has been agreed to,
the name of the officer
performing the reconciliation
and the date agreed.
The format of the year end
reconciliation between the
AVJB’s council tax register
and the Council Tax system
will be reviewed and updated.
David Forbes, Senior
Manager -  Finance and
Revenues
31 March 2024
A full review of all reconciliations
has been undertaken to ensure
consistency of content and
format with clear links to all
original source data.
Completed 31 March
2024

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Appendix 1
Issue / Risk Recommendation Agreed management action Actions Completed Completion Date
5 The Statutory Performance
Indicator (SPI) Direction
Our assessment has concluded
that the Council needs to publish
its response to Best Value
reports and audit and inspection
reports to fully comply with the
requirements of the new SPI
Direction.
Risk – the council may not
comply with the new requirement
to report its own assessment of
audit, scrutiny and inspection
body assessments and how it
has responded to these
assessments.
The Council needs to publish
its response to Best Value
reports and audit and
inspection reports to fully
comply with the requirements
of the 2021 Statutory
Performance Information
(SPI) Direction.
Inspections, audits, awards
and accreditations will be
included in our six monthly
Council Plan Progress
Reports which are published
on the Council’s website.
Isla Hardy, Team Manager -
Corporate Policy and
Performance
31 January 2024
Inspections, audits, awards and
accreditations are now included
in our six monthly Council Plan
Progress Reports with the initial
report for the new Council Plan
(Mid-Year 2023-24) approved by
Cabinet in January.  These
reports are published on our
website.  By including a summary
within the report, rather than a
list, it provides valuable context
around the audit or inspection,
the ability to cross reference with
Council Plan progress and note
key next steps.  It also gives the
Executive Leadership Team,
Cabinet and the Audit and
Scrutiny Committee an
opportunity to view the audits
and inspections holistically.
31 January 2024

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Appendix 1
BV Thematic Report
Issue / Risk Recommendation Agreed management action Actions Completed Completion Date
1 Vision
The council has acknowledged
that its website would benefit
from improvement and it is
currently being reviewed with a
view to being replaced by
Autumn 2024.
The Council should prioritise
concluding its website review
with a view to improving it as
soon as possible. This will
bring many benefits,
including raising more
awareness of its vision and
priorities.
The website redesign project
is currently progressing at
pace and the aim is to have a
Beta version live by Summer
2024 and the full version live
by Autumn 2024.  To improve
the visibility of the Council
Plan and Priorities the home
page will be revised to include
reference to our Council Plan
2023-28. 
Fiona Walker, Head of
People and ICT
Summer/Autumn 2024
Aileen Craig, Head of
Democratic Services
December 2023
The website home page has
been updated to include a link to
the Council plan within the
Council and Local Democracy
section.   This will remain as a
featured link on the homepage of
the newly designed website. 
The newly designed
website will have its Beta
launch in July 2024,
going fully live in
September 2024.

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Appendix 1
Issue / Risk Recommendation Agreed management action Actions Completed Completion Date
2 Performance
The Council has acknowledged
that the content of its
performance pages needs to be
refreshed and, in particular, its
Performance Dashboard needs
to be update. The Council also
recognises the need to improve
its website as a whole and is
working towards launching a new
website in Autumn 2024. In
addition, it plans to report the
results of, and its response to,
audit and inspection work in its
Council Plan progress report
updates going forward.
The Council should ensure
that all the performance
information published on its
website is up-to-date,
performance reports are as
timely as possible and audit
and inspection information is
easily accessible and
includes how the Council is
responding to
recommendations.
Website will be reviewed to
remove or replace out of date
information.  Audits and
inspections will be included in
six monthly Council Plan
Progress Reports published
on the site.
Isla Hardy, Team Manager -
Corporate Policy and
Performance
31 January 2024
The website has been reviewed
to remove out of date
information.  This mostly related
to historical pages from a
previous Council structure.  The
remaining pages will be able to
be more effectively managed.  A
process is in place to ensure our
reports are accessible under the
website regulations and able to
be uploaded once approved by
Cabinet following the call-in
period.  
Audits and inspections are
included in the six monthly
Council Plan Progress Reports. 
The Performance Dashboard is
currently offline as employees
require further training in Power
BI to support this sustainably. 
The information was previously
updated annually.  All information
is available through the six-
monthly Council Plan Progress
Reports.  We will aim to have the
dashboard refreshed over the
summer once Year End reporting
has been presented to Cabinet.
Completed 30 April
2024
Completed 31 January
2024
Target Date 31 August
2024

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Appendix 1
Issue / Risk Recommendation Agreed management action Actions Completed Completion Date
3 Citizen and community
engagement
The Council has published
locality impact reports for five of
its six localities. However, a
number of links to locality
planning information are not yet
available.
The Council should update
all locality planning
information and
corresponding links as soon
as possible.
The CPP website will be
reviewed to ensure all locality
planning information and links
are up to date. The
Community Planning
Partnership website will be
refreshed with new Locality
Partnership pages.
Jacqueline Greenlees,
Senior Manager –
Community Planning
31 December 2023
The CPP website has now been
reviewed and refreshed, with
new Locality pages produced
which include up to date
information. Any out of date
reports or links have been
removed by the site developer.
New annual Locality Action Plans
were co-produced with the
Partnerships in 2023 and are live
on the website. These are due to
be refreshed again early in the
summer.
The new CPP website
went live in Feb 2024
and was launched at the
annual North Ayrshire
Community and Locality
Planning Conference in
Irvine.
4 Tackling climate change
The Council’s website does not
currently have a dedicated
climate change webpage. The
council plans to improve its
website as a whole and is
exploring the inclusion of more
information on carbon emissions
and climate change as part of a
Sustainability Awareness
Communications Plan.
The Council should consider
including more information
on its website about what it is
doing to address climate
change and the progress it is
making.
The Council’s website will be
updated to include more
information on what we are
doing to address Climate
Change and progress we are
making, including publication
of a dedicated public facing
Climate Change webpage.
Options for a social media
page dedicated to climate
change will be investigated.
Jennifer Wraith, Team
Manager - Sustainability
31 January 2024
The Sustainability Team held a
workshop to identify the themes
and contents for the dedicated
Climate Change webpage. The
proposed themes following the
workstreams with the new
Sustainable North Ayrshire
strategy. 
The contents focus on what the
Council is currently doing to tackle
climate change across these
themes, and where to find more
information of how members of
the public can take action. 
Final amendments are being
made prior to submission by mid-
May
Target Date 17 May 2024

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Appendix 1
Charities
Issue / Risk Recommendation Agreed management action Actions Completed Completion Date
CH1 Dormant trusts
Six charitable Trusts have been
dormant for 3 years or more.
There is no clear plan on how to
bring the Trusts back into use.
This indicates that the Trusts are
not meeting the requirement of
public benefit.
The Council should ensure
that all Trusts have adequate
governance documentation
enabling grants to be issued.
The Trusts should also be
suitably advertised.
All Trust governance
documents will be reviewed to
ensure that they are adequate
to support the distribution of
grants to support
communities. A strategy for
the promotion of all available
community funding will be
developed to support
communities and individuals
identify and access available
funding options, including
currently dormant charitable
trusts.
Rhonda Leith, Head of
Connect Communities
31 March 2024
Connected Communities have
been working closely with
Finance and Communications
colleagues to promote the
various funding sources, trusts
and bequests available to the
council and ensure that as many
of our staff teams, partners and
communities are aware of the
available financial supports. This
is a long term piece of work and
part of a strategic aim to ensure
coordination of funding support
across council services is clear
and consistent.
In terms of the specific trusts in
question, the service is working
with colleagues within Legal
Services to identify relevant
governance documents and
ensure that proposed
disbursements meet the Trust
requirements.
Target Date 31 March
2025