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8. Audit and Scrutiny - Council Plan Performance Management Framework - 25 Jan 2024 (Combined)

North Ayrshire Council · 25 January 2024
Back to Audit and Scrutiny Committee — 25 January 2024 and its agenda

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NORTH AYRSHIRE COUNCIL 
25th January 2024   
Audit and Scrutiny Committee 
Title:    North Ayrshire Council Plan 2023-28:  
Performance Management Framework 
Purpose:  To consider the Council Plan 2023 – 2028 Performance
Management Framework. 
Recommendation:  The Audit and Scrutiny Committee notes the Council Plan
2023-28 Performance Management Framework attached at
Appendix 1. 
1 Executive Summary 
1.1 Our Council Plan 2023-28 is the overarching strategy of our Council and details
our Council’s strategic priorities.  We have a statutory duty to publish information
that enables effective scrutiny of our performance.
1.2 This report asks the Audit and Scrutiny Committee to consider the Council Plan
2023-28 Performance Management Framework (PMF) (Appendix 1).  This will
be used alongside updates on actions (listed in our Council Plan), case studies,
contextual information and priority Local Government Benchmarking Framework
(LGBF) indicators to demonstrate progress against our Council Plan priorities in
our six monthly Progress Reports.
2 Background 
2.1 Our Council Plan is our Council’s most important strategic document setting out
our vision of ‘a North Ayrshire that is fair for all’ and key priorities.  Our new
Council Plan 2023-28 was approved by Council on 21st June 2023.  It was agreed
that the supporting framework would be developed and presented to Cabinet for
approval following the summer recess. 
2.2 Many of the challenges North Ayrshire experiences are complex and longer-term
solutions are required to address them sustainably.  As a result, each Council
Plan is designed to build on the progress of the previous plan and a degree of
continuity can be identified in each.  In consideration of this, 13 indicators remain
relevant and continue from the previous Council Plan.

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3 Our Performance Management Framework
3.1 Actively managing performance through the collection of accurate and relevant
information and setting informed targets is crucial to the successful delivery of
our Council Plan and demonstrating Best Value.  The Statutory Performance
Information Direction 2021 states local authorities must publish information that
compares with previous years as well as with other local authorities in order to
demonstrate Best Value.  Information must be presented in an accessible style
for all of our citizens and communities.  
3.2 As agreed at Council, performance will be measured through regular reporting
to Cabinet and the Audit and Scrutiny Committee.  
3.3 The framework measures are included at Appendix 1 alongside current
baselines and targets.  It contains a range of 26 performance indicators directly
linked to our priorities and our Council’s performance.  However, our Council
does not operate in isolation, and impact cannot be shown through numerical
measures alone.  Therefore the framework is part of a suite of information
provided through our Council Plan reporting to allow effective scrutiny of our
delivery.  This includes:
• The Inclusive Growth Dashboard Summary – A locally developed tool that
provides contextual data on trends within North Ayrshire and is independent of
the Council Plan PMF.  This includes indicators such as child poverty rates,
employability and area-wide climate measures.  A summary will be provided in
reporting to provide context to our performance.
• LGBF Priority Indicators – LGBF measures that directly link to our priorities. 
Ten are included directly in the PMF and a benchmarking report is provided on
all priority LGBF indicators annually.
• Action Updates – Published within our Council Plan and linked directly to the
delivery of our strategies throughout our Council, these provide qualitative
updates on progress and impact on our residents.
• Case Studies – Capturing real lived experience to help show the impact of our
Council, including through partnership working.
3.4 We will review our Performance Framework regularly to ensure the information
continues to be relevant and takes account of any external changes or
opportunities.  
3.5 In summary, the aim has been to produce a Council Plan Performance
Management Framework which is strategic, transparent and has the potential to
evolve over the lifetime of the Council Plan.  Most importantly it will help
demonstrate how we are working together to improve the lives of our people in
North Ayrshire and deliver a North Ayrshire that is fair for all.
4 Proposals 
4.1 The Audit and Scrutiny Committee agrees to approve the Council Plan 2023-28
Performance Management Framework attached at Appendix 1.

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5 Implications/Socio-economic Duty 
Financial
5.1  There are no financial implications arising from this report.
Human Resources
5.2 There are no human resource implications arising from this report.
Legal
5.3 There are no legal implications arising from this report.
Equality/Socio-economic
4.4. There are no equality/socio-economic implications arising from this report. 
Climate Change and Carbon
5.4 There are no climate change and carbon implications arising from this report.
Key Priorities
5.5 The Performance Management Framework provides a robust basis for
scrutinising the delivery of our Council Plan strategic priorities for the next five
years.
Community Wealth Building
5.6 There are no Community Wealth Building implications arising from this report.
6. Consultation 
6.1 Consultation was undertaken with Chief Officers. 
Aileen Craig
Head of Service (Democratic) 
For further information please contact Isla Hardy, Team Manager (Corporate
Policy and Performance), on 01294 324035 or email IslaHardy@north-
ayrshire.gov.uk.

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Our Council Plan
Performance Management
Framework 
August 2023
Appendix 1

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Contextual Indicators
These indicators provide context to the environment in which we operate.  They form part of the
Inclusive Growth Dashboard which will be summarised in Council Plan 2023-28 repor�ng.
Description LGBF
Baseline
2022/23 
(or most
recent) Ambition
Popula�on No
134,220
(June
2021)
Increase
% of Children living in poverty a�er housing costs (LGBF) Yes 29%
(2021/22) Decrease
% of Households in Fuel Poverty No 28%
(2020/21) Decrease
% of working age popula�on in employment No
73.6%
(December
2022)
Increase
Propor�on of people earning less than the living wage
(LGBF) Yes 11.7%
(2021/22) Decrease
Area-wide CO2 Emissions (LGBF) Yes 5.43%
(2020/21) Decrease 
Council Plan Performance Indicators
These performance indicators are directly influenced by the work of our Council.  When considered
alongside the contextual indicators, ac�ons and case studies within repor�ng, they form a clear basis
for effec�ve scru�ny.
Description LGBF
Baseline
2022/23 
(or most
recent)
Target
2023/24
Target
2027/28
Number of residents participating in community learning
and development activity including youth work No 17,804 18,700 20,600
Percentage of children achieving their developmental
milestones at the time the child starts primary (LGBF) Yes 78.5%
(2021/22) 79% 80%
Average total tariff score of pupils living in the 20% most
deprived SIMD areas No 711
(2021/22) 714 TBD*

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Description LGBF
Baseline
2022/23
(or most
recent)
Target
2023/24
Target
2027/28
Overall average total tariff (Average tariff score: All Leavers) No 905
(2021/22) 908 TBD*
Average total tariff for Care Experienced Young People No 457 465 TBD*
Percentage of school leavers entering positive destinations
(LGBF) Yes 96%
(2021/22) 96.4% 97.5%
Number of unemployed people progressing into
employment supported by our Employability Service No 437 450 550
Percentage of procurement spent on local enterprises No 22.93%
(2021/22) 26% 27%
Number of new build housing units reaching completion (all
tenures) (Actual not cumulative) No 562 295 530
Number of empty homes brought back into use (Actual) No 123 200 200
Hectares of vacant and derelict land in North Ayrshire No 1,198
(2021/22) 1,094 1,000
Street Cleanliness (Street Cleanliness Index - percentage
clean) (LGBF) Yes 84.6% 87% 87%
(Overall) % of road network that should be considered for
maintenance treatment No 34.8% 34.8% 34.8%
Provided floor space of commercial/industrial space within
our Council portfolio (sq ft) No 400,991 404,755 435,600
Percentage of Council budget directed via participatory
methods No 2.74% 1.5% 2.5%
Number of Council assets under community management
(cumulative) No 49 54 65
Total installed capacity of low carbon heat and electricity
generation across the Council's estate (kW) (cumulative)
(LGBF)
Yes 11,680
(2021/22) 12,000 25,000

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Description LGBF
Baseline
2022/23 
(or most
recent)
Target
2023/24
Target
2027/28
Overall carbon emissions (tonnes) No 20,896 19,500 15,300
Proportion of council dwellings that are energy efficient
(LGBF) Yes 97.7%
(2021/22) 98.1%  99 % 
Length of new or improved active travel routes per annum
(metres) No 1,090 2,000 2,000
Number of trees planted under the North Ayrshire 2030
Tree Planting Strategy No 35,627 40,000 80,000
Proportion of operational buildings that are suitable for
their current use (LGBF) Yes 91.09%
(2021/22) 92.1%  92.5% 
Percentage of total household waste that is recycled
(calendar year as per SEPA) (LGBF) Yes 56.3%
(2021/22) 57% 57%
Percentage of Council dwellings that meet the Scottish
Housing Standards (LGBF) Yes 49.28%
(2021/22) 72.5%  99% 
Gross rent arrears (all tenants) as at 31 March each year as a
percentage of rent due for the reporting year (LGBF) Yes 7.14% 6.5% 4.5%
Percentage of income due from council tax received by the
end of the year (LGBF) Yes 93.34%
(2021/22) 94% 94% 
*The 2027/28 indicator and targets will be confirmed in response to the outcomes of the current
independent review of qualifica�ons and assessment.