Democracy Spraffa

14. 2023 11 14 SRR mid-year update 2023-24 V2

North Ayrshire Council · 14 November 2023
Back to Audit and Scrutiny Committee — 14 November 2023 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

NORTH AYRSHIRE COUNCIL 
14 November 2023 
Audit and Scrutiny Committee 
Title:    Strategic Risk Register 2023/24: Mid-year Update 
Purpose:  To provide the Audit and Scrutiny Committee with an
update on the progress with actions related to the Strategic
Risk Register. 
Recommendation:  That the Committee notes the mid-year update on the
2023/24 Strategic Risk Register. 
1. Executive Summary 
1.1 The Council’s most significant risks are identified through the Strategic Risk
Register, which is refreshed annually and was last approved by Cabinet in
March 2023. 
1.2 This report, together with Appendix 1, demonstrates progress made by the
Council in mitigating against the potential impact of the strategic risks. 
2. Background 
2.1 The Council’s most significant risks are identified through the Strategic Risk
Register, recognising the challenges facing the Council within the current
financial year and demonstrating the arrangements in place for managing those
risks. 
2.2 The Strategic Risk Register is refreshed annually and was last approved by
Cabinet in March 2023; thereafter it was reported to the Audit and Scrutiny
Committee in May as this Committee has a remit for monitoring key risks. 
2.3 The register is attached at Appendix 1 and provides update on that approved by
Cabinet in March. The next full refresh of the risk register will take place early in
the new year, be taken to Cabinet for approval in March 2024 and thereafter
reported to the Audit and Scrutiny Committee. 
2.4 Where relevant, key actions from the Council Plan have been linked to the risks
and progress shown at the end of September. These actions are more strategic
in nature. Some risks are managed as ‘Business as Usual’, through the
appropriate operational plans within Services or through current controls. 
Very High Risks 
2.5 There are two strategic risks classed as ‘Very High’ (scoring 17-25):

Page 2

Financial Environment (risk score 20) – this risk reflects the ongoing financial
challenge faced by the Council. 
Inequalities (risk score 20) – this highlights the socio-economic inequalities
faced in North Ayrshire. 
High Risks 
2.6 There are six strategic risks classed as ‘High’ (scoring 10-16): 
Cyber Security (risk score 16) – this reflects the ongoing risk from external
cyber-attack which is being faced by all organisations. 
Climate Change (risk score 16) – this risk has been on the Strategic Risk
Register following the declaration by the Council of a Climate Change
Emergency during 2019. 
Financial Sustainability of the Health and Social Care Partnership (risk
score 12) – this reflects the ongoing financial challenges faced by the
Partnership and the risk these present to the Council. 
Transformation (risk score 12) – this reflects the wider risks associated with
delivering the current Transformation Programme and developing a pipeline of
future initiatives. 
Community Capacity Building and Empowerment (risk score 12) – this
highlights the challenges associated with community empowerment. 
National Care Service (risk score 12) – this risk reflects the challenges and
uncertainty the Council faces with a major reorganisation of one of its most
significant and important functions.  This risk was proposed as very high at the
start of the year, however, it is proposed to reduce the risk from a score of 20 to
12. 
Longer-term risks and horizon scanning 
2.7 The Strategic Risk Register identifies the most significant risks which the
Council faces at the present time. 
2.8 The Corporate Risk Management Group identifies any new relevant risks
though internal reviews and external horizon scanning utilising a number of
sources. 
3. Proposals 
3.1 It is proposed that the Committee notes the mid-year update on the 2023/24
Strategic Risk Register.

Page 3

4. Implications/Socio-economic Duty 
Financial 
4.1 The Council continues to have a robust long- and medium-term financial
planning framework. Key strands include development of key transformation
themes and the establishment of an Investment Fund that will generate future
savings alongside delivery of a number of key Council priorities. 
Human Resources 
4.2 None. 
Legal 
4.3 None. 
Equality/Socio-economic 
4.4 The risk to the Council is that North Ayrshire residents, and in particular certain
groups, will experience increasing levels of poverty and its effects. Current
control measures fall into two categories - measures to address the root causes
of socio-economic inequalities - income through employment or benefits – and
mitigation measures to minimise the impacts of poverty. 
Climate Change and Carbon 
4.5 The Council has declared a climate change emergency and has in place an
Environmental Sustainability and Climate Change Strategy. Significant work to
help mitigate the risk of flooding is included within the Capital Plan. The Council
is undertaking an ambitious renewable energy programme. 
Key Priorities 
4.6 A successful risk management framework helps to underpin the delivery of the
Council’s strategic priorities in the Council Plan 2023-2028. 
Community Wealth Building 
4.7 The Council has an ongoing commitment to community empowerment and
locality partnerships, together with an enabling approach with community
partners and support with third sector interface to build capacity and identify
opportunities for growth and sustainability. 
5. Consultation 
5.1 The Strategic Risk Register has been reviewed in consultation with the
Executive Leadership Team. 
Mark Boyd
Head of Service (Finance) 
For further information please contact Laura Miller, Senior Manager (Audit, Fraud,
Safety and Risk), on 01294 324524.

Page 4

Background Papers
Cabinet Report – Strategic Risk Register 2023/24 – 21 March 2023

Page 5

Appendix 1 - Strategic Risk Report 2023/24: Mid-Year Update 
Risk Code SRR2324_R01 Risk Title Financial Environment Latest Note Date 11-Sep-2023
Risk Owner Mark Boyd
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
The risk is that the level of funding from Scottish
Government to local government will require the Council
to take increasingly difficult and challenging decisions,
potentially operating with increased levels of risk to
ensure service delivery and investment in assets align
with available resources. The 2023/24 local government
settlement represents an increase of 0.33% in core
grant funding, this has to continue to be looked at within
the context of financial pressures facing the council
including pay, significant inflationary, contractual and
demographic pressures over the short, medium and
long term.
Additional challenges are being faced where Scottish
Government is ringfencing increasing areas of the
budget settlement, and this is further exacerbated by the
inclusion of some elements of the 2023/24 budget being
conditional on certain criteria being met.
The Budget gap for 2024/25 was projected at £16.7m,
however, this position will be subject to change. The
continuation of single year settlements makes effective
medium and long term financial planning challenging. It
is recommended that following the settlement and within
the wider financial pressure context, the risk score
remains unchanged at this time. Any consideration to
change this will only occur following a sustained period
of annual growth in core revenue funding, however, this
will also have to be considered within the context of
inflation and the resultant cost pressures.
The Council is exposed to financial risk as a result of
underlying cost pressures within the IJB; more detail on
this is set out at risk SRR03.  
Funding not keeping pace with
demand and inflationary cost
pressures means that there will
be a reduction in some service
areas potentially resulting in
higher risks for service users.
The future delivery of balanced
budgets will become
increasingly challenging.   
Robust monitoring of the Council’s revenue and capital budgets is in
place as well as regular reporting of financial performance of the IJB
to Cabinet and Audit and Scrutiny. 
To assist financial planning The Long Term Financial Outlook (LTFO)
to 2030/31 was approved at Council on 16 December 2020 - this is
the cornerstone of the Council's financial planning in the medium to
long term. 
The annual budget process for the General Fund revenue and Capital
Programmes and financial performance monitoring process will
continue to provide the framework from which control measures will
continue in addressing the financial position.   
4 5
Status Risk Score
Heat Map 
Change in Score Approach
No change Treat
Stable 20

Page 6

Strategic Risk Action Plan Date Updated 11-Sep-2023
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current
Status: RAG
Regular financial monitoring of Revenue and Capital Budgets  
25 January 2023: 
Bi-monthly monitoring  
11 September 2023:
No further update at this time.
31-Mar-2024 Mark Boyd 
Deliver balanced Budget for 2023/24 and outline Medium Term Financial
Plan
1 March 2023:
23/24 Budget approved 1 March 2023
11 September 2023:
No further update at this time.
01-Mar-2023 Mark Boyd 
Maintain Financial Governance Arrangements for IJB  
25 January 2023:
Bi-monthly monitoring.  
11 September 2023:
No further update at this time.
31-Mar-2024 Mark Boyd 
Progress dialogue via COSLA with Scottish Government on a range of
areas including fair funding, multi-year settlements, reduction in levels of
ring-fenced resources, true costs of SG policy areas, financial flexibilities
and a New Deal partnership with SG and local Govt
25 January 2023:
Regular engagement through Directors of finance group
11 September 2023:
No further update at this time.
31-Mar-2024 Mark Boyd 
Continue progress with SG on Verity House agreement. Areas of council
tax flexibility and tourist visitor levy being progressed.
11 September 2023:
Regular engagement through Directors of finance group, COSLA and SG  31-Mar-2024 Mark Boyd 
Develop the 2024/25 to 2026/27 revenue budget (medium-term financial
strategy) and capital programme taking account of all pressures and
savings via Directorates and Transformation programme
11 September 2023:
Progress via ELT and member engagement  28-Feb-2024 Mark Boyd

Page 7

Risk Code SRR2324_R02 Risk Title Inequalities Latest Note Date 29-Sep-2023
Risk Owner Audrey Sutton/Caroline Cameron
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
North Ayrshire residents, and
in particular certain excluded
groups, will experience
increasing levels of poverty
and its effects, as a result
both of the economic
situation and Covid-19.
Health inequality is closely
linked to poverty,
employment and people's
earliest experiences as
children, and will increase.
The population of North
Ayrshire is projected to fall
over the next 10 years but
there will also be a larger
proportion of the population
considered dependent (not
economically active).
The impact on specific risk
groups is greatest for our
children, young people and
families, unemployed
people and those in in-
work poverty and people
exposed to the risks of
drug and alcohol addiction.
Demand for HSCP and
Council Services will
increase.
As reductions in resources
increase, early intervention
and prevention activities
are at risk, thus increasing
the potential for an
increase in costly crisis
interventions.
The local economy will be
impacted by reduced
spending power by
economically inactive
residents.
The HSCP re-affirmed its commitment to Tackling Inequalities by continuing to consider it a key priority with the
Partnership’s Strategic Plan.
Through the HSCP strategic plan, the Partnership sets out actions to tackle inequality through its Partnership
Pledge and across its strategic priorities. Tackling inequalities is addressed across HSCP service areas. An
example of actions to help address local inequalities include:
Establishing the Money Matters service in 9 GP practices and 7 local schools in the more deprived areas of
North Ayrshire. This will improve accessibility of the service to those who would benefit most. Building on this
approach through the launch of the Financial Inclusion Partnership bringing a range of key partners and
stakeholders together to improve access and support for the most vulnerable NA residents.
Increase the number of employability mentors in Justice Services, to support those with experience of the
justice service into meaningful employment or training opportunities and to help divert away from criminal
behaviours.
Working closely with Housing colleagues to support transitions from care and ensuring care experienced young
people can access a positive and stable housing destination.
In our Drug and Alcohol Services, we are implementing actions to reduce the number of local drug and alcohol
related harms and deaths. This includes implementing the national MAT (Medicated Assisted Treatment)
standards and increasing the number of ABIs (Alcohol Brief Interventions) delivered across North Ayrshire.
Through the Caring for Ayrshire programme, we have set out a phased approach to improve local primary care
premises (GP Practices and Health Centres). This will improve overall professional capacity within GP
practices for Multi-Disciplinary Teams, ensuring the right support is available for local people with health
concerns.
Investment in early intervention teams and approaches in Children’s Services to support vulnerable families,
including in Child Protection and Whole Family Support.
The Council considers reducing inequalities to be at the heart of its work.
The Communities and Education Directorate leads the Community Planning Partnership for the Council and the
CPP has recently developed a new Local Outcomes Improvement Plan, the purpose of which is reducing
inequalities. The themes are Wellbeing, Work and World, the latter addressing climate change and fuel poverty.
Locality Planning priorities and CIF funded initiatives are also focused on a range of inequalities, including
poverty, age-related inequalities and digital inequalities.
The Directorate also leads the work of the Child Poverty and Cost of Living Board, chaired by the Council
Leader. The five strategic themes of the Board to date have been:
• No Wrong Door – access to services
• Employability
• Food
5 4

Page 8

• Islands
• Childcare
Work to address child poverty and the Cost of Living crisis includes a range of employability initiatives to
support parents and people with disabilities, each of whom are Scottish Government priority groups.
Progress has been made with partners through a series on mini-enquiries, ensuring that lived experience
influences developments and actions. This is supported by the data and Single Shared Assessment projects
being developed by the Transformation team, to provide holistic support for residents who need it most.
The Child Poverty Early Intervention Fund is being used to address gaps in current planning and provision.
The Scottish Government has provided a second year of funding to address inequalities on the islands.
The commitment to reducing inequalities is also reflected in the Communities and Education Directorate plans:
• The Educational Service Improvement Plan
• Connected Communities strategic plans and
• Facilities Management plans.
Examples of actions to reduce inequalities:
• Deployment of Scottish Attainment Challenge funding to reduce the poverty related attainment gap in
schools
• Use of the Pupil Equity Fund to ensure equity of pupil experience in schools, at the discretion of head
teachers
• Cost of the School Day actions to reduce, for example, the cost of school uniforms and clothing, food
and outings
• Support for care experienced young people, both in schools and through youth services
• The Fairer Food Network, with 14 community larders which support the needs of individual communities
• A network of warm spaces and events to mitigate energy use and social isolation
• Work to support “New Scots,” in schools, with families and in community settings through language
support and capacity building, including women’s groups
• LGBT support groups for young people and those over 18
• Mentoring support for young people in secondary schools through a partnership with MCR Pathways
Participation strategies for children and young people and adults to ensure our strategies and investment are
informed by as wide a range of views as possible.
Status Risk Score
Heat Map 
Change in Score Approach
No Change Treat
Stable 20

Page 9

Strategic Risk Action Plan Date Updated 25-Sep-2023 
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current Status:
RAG
Child poverty data continues to show an increase. National data collection
methodologies have changed which explains the change in part, but North
Ayrshire continues to have c. 29% of children living in poverty.
Although unemployment has reduced, it continues to be a driver of poverty, with
in-work poverty a key factor.
Access to benefits is a key driver of poverty and the range of strategies described
above continues to ensure we are maximising access to entitlements. The Single
Shared Assessment work will improve this.
12 October 2023:
The wide range of strategies and initiatives described above, and
further developed and implemented, will continue to make a
significant contribution to a range of inequalities. 
Actions are being progressed and remain within the target dates
for completion.
31-Mar-2024 Audrey Sutton;
Caroline Cameron

Page 10

Risk Code SRR2324_R03 Risk Title Financial Sustainability of the Health and Social Care Partnership Latest Note Date 29-Sep-2023 
Risk Owner Caroline Cameron
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
Uncertainty of future funding against growing demand
and demographic pressures.
Resources have not kept pace with the demand for and
cost of social care services. The budget settlement for
23-24 is extremely challenging with a gap of around
£7.5m across the IJB.
There remains uncertainty around Covid-related costs
with no additional funding for these beyond the end of
22-23.
In earlier years, the HSCP did not manage to contain
spend within the delegated budget, but surpluses were
achieved in 20-21 to 22-23. Current projections at Q1
are that the Partnership will overspend by circa £4.6m in
23-24.
Outstanding debt to the Council was cleared at the end
of 22-23 financial year. 
Current Scottish Government proposals to introduce a
National Care Service (NCS) by 2026 will significantly
impact on the IJB.
Significant inflationary pressures across employee pay
and contractual costs will increase the financial
challenges for the Partnership
Low-volume high-cost care packages and care
placements continue to present a financial challenge to
the Partnership.
Funding levels could result in
savings being made that are not
in alignment with the strategic
plan. This could impact on the
future demand levels e.g.
reduction in early intervention
and prevention means that
future demand is increased. 
An in-year overspend position
poses a financial risk to the
Council and NHS Board as
funding bodies. 
Funding levels increase the
requirement to transform
services at scale and pace.
The impact of the National Care
Service will become clearer as
legislation is progressed.
The IJB actively monitors the financial position with regular detailed
reporting. Directors of Finance of the Council and Health Board have
oversight and regular updates are provided to the Council's Cabinet.
There is an integrated approach to managing the totality of NHS and
Council resources delegated to the IJB. The Medium Term Financial
Outlook for 2023-26 was presented to the IJB in March 2023.
Previous financial settlements have seen both partners meet the
Scottish Government settlement conditions with any additional
resources passed to the IJB.
The IJB had uncommitted financial reserves of £6.448m at the
beginning of April 2023, which equated to around 2.3% of the budget.
This is towards the lower end of the good practice target of 2%-4%. 
In addition, £2m of additional reserves were set aside at the start of
23-24 to offset the likelihood of an overspend in-year, this reduces the
current projected overspend to £2.6m. 
The Partnership has a Transformation Board overseeing the
programme of service re-design and the Transformation Plan for 24-
26 is under development  There is £2.2m of earmarked reserves set
aside to support service change and re-design.
3 4
Status Risk Score
Heat Map 
Change in Score Approach
Remain at 12 Tolerate
Stable 12

Page 11

Strategic Risk Action Plan Date Updated 29-Sept-2023 
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current Status:
RAG
Budget Monitoring - Regular budget monitoring reports to IJB are effective.  
29 September 2023:
Following presentation of Budget Monitoring report to the IJB in
August 2023, Financial Recovery plan being developed to
address in-year projected overspend of £2.6m for 23-24, to be
presented to IJB in September 2023 and will be monitored
closely.
31-Mar-2024
Caroline
Cameron;
Paul Doak 
Corrective Action – Transformation Board is effective  
23 January 2023:
No additional actions planned at this time but will keep under
review.
29 September 2023:
No further update at this time. 
31-Mar-2024
Caroline
Cameron;
Paul Doak

Page 12

Risk Code SRR2324_R04 Risk Title Cyber Security Latest Note Date 27-Sep-2023 
Risk Owner Fiona Walker
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
The potential compromise of business operations or a
data breach orchestrated via either digital channels or
the IT infrastructure. This can include targeting of the
user base. Risk derives from both Council operations
and those of its supply chain. 
The increasing importance of delivering services
through digital channels and maximising efficiency
through effective and secure use of technology. This
includes a growing adoption of cloud-based computing
resources which extend processing capabilities, and
associated risks, beyond the Council’s network. 
Hybrid remote and mobile working is now the normal
working practice for over 3,000 staff. Such a distributed
work force increases the complexity of protecting
against cyber and data protection risks.    
Failure by Services to adopt and comply with
strategies, policies and procedures may
result in a failure to adequately ensure the
desired levels of cyber-security required to
maintain and protect council systems and
data. 
There may be a significant impact on the
authority through the release of personal
and/or sensitive information resulting in a loss
of public confidence and significant financial
loss incurred through fines and service
disruption. 
A successful cyber-attack (malicious external
or internal action) on the Council’s IT
environments could also result in significant
service disruption, loss of income streams
and possible data loss/exposure. 
Impacts of a cyber-attack could include
economic (i.e. inability to collect online
payments), societal disruption (i.e. loss of
diaries and client appointments), and
reputational damage (i.e. loss of public
confidence in digital services).  
It is recognised that it is not possible for any
organisation to expect to be completely protected
against continually evolving cyber threats. A threat
actor with sufficient motivation, resource and capability
will be able to compromise the most secure system. 
The Council takes a sociotechnical approach to
reducing risk by continually developing protective
measures through technical, organisational and
people-focused controls. 
Technical controls are implemented in areas such as
network defences, secure configuration of systems,
user authentication, malware protection, and
vulnerability management. These are based on best
practice and independently tested on an annual basis
to confirm their effectiveness in accordance with
compliance schemes. 
The Council maintains a comprehensive set of policies,
standards, guidelines, metrics and reporting
mechanisms as part of its information security
governance structure. A comprehensive training and
awareness programme is delivered to nurture a cyber-
aware workforce and culture.
4 4
Status Risk Score
Heat Map 
Change in Score Approach
No change Treat
Stable 16

Page 13

Strategic Risk Action Plan Date Updated 27-Sep-2023
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current
Status: RAG
Incident Detection and Response – Recent cyber-attacks on public
sector organisations highlight the need for robust incident detection
and response procedures and technologies. The current response
procedures been shown to be effective based on incidents
experienced so far, however detection capabilities will need to be
reviewed and improved.  
27 September 2023:
In progress – A joint procurement of a Managed Security Operation Centre (SOC)
service with other local authorities is being taken forward by the Digital Office.  
Following a change in resource at the Digital Office, progress of the joint
procurement has been extremely slow with no procurement timescales currently
set. As such the Council will consider alternatives to the national procurement. 
31-Mar-2025 Fiona Walker 
27 September 2023:
In progress – Work is ongoing to implement a security information and event
management (SIEM) solution to allow log collection and detection by a Managed
Security Operation Centre (SOC). 
A proof of concept with managed SOC provider NCC (National Computing Centre)
took place to demonstrate the benefits of a managed SOC service leveraging
Microsoft’s SIEM product Sentinel. 
Given the delays to the national SOC procurement project, the Council is also
considering other SOC and Manage Detect & Response (MDR) services.
The Council has implemented Security Event Manager (SEM) solution to centrally
manage security logs from servers and Firewalls. This can be leveraged by any
procured SOC or MDR service.
31-Mar-2025 Fiona Walker 
Training and Awareness – The pandemic has impacted on the cyber
training programme with the long-term cancellation of all classroom-
based training. However, a new online course was launched to
compensate for this.  
27 September 2023:
In progress – Face to face training has resumed with sessions being organised to
tackle the backlog caused by the pandemic. 
The Cyber Security Essentials E-Learning course is a mandatory training
requirement for all staff with access to Council digital resources. Staff are also
encouraged to complete this annually. In addition, the course has been converted
into a briefing to provide as a toolbox talk to reach all of our workforce.  
Phishing simulations have also been restarted and will continue to be ran to test
the effectiveness of training and raise awareness.
Ongoing Fiona Walker

Page 14

Risk Code SRR2324_R05 Risk Title Transformation Latest Note Date 11-Sep-2023
Risk Owner Mark Boyd
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
There is an overarching risk that transformation
and change management activities, which are
core to the future delivery models and long-term
financial sustainability of both the Council and
Health and Social Care Partnership, fail to
deliver.  
Failure to deliver transformational change
will impact on the Council’s financial
sustainability, effectiveness of service
delivery and delivery of the outcomes set
out in the Council Plan 2019-24 and the
Local Outcome Improvement Plan
(LOIP). 
Failure to deliver the HSCP
Transformation programmes across the
Partnership, involving North Ayrshire
Council (NAC) and NHS Ayrshire & Arran
(NHSAA) services may lead to the
identified outcomes not being delivered;
resulting in financial instability, reduced
performance, deteriorating patient
outcomes, and reputational damage
within North Ayrshire Health and Social
Care Partnership (NAHSCP). 
Failure to embed cultural transformation
activities may lead to difficulties in
building future workforce capacity and in
ensuring we have an engaged, skilled
and knowledgeable workforce to meet
service demand.  
The transformation programme aligns to the Council Plan and is
monitored via the Transformation Board.
Workstreams have been developed across Transport and Travel,
Accessing our Council, Land and Property and Sustainability. 
HSCP have an established Transformation Board to closely monitor
progress with plans, regular updates on programme to the IJB and
regular meetings with the Chief Executive and S95 Officer to review
progress and mitigation plans. IJB approved budget and Strategic
Plan for 2022-23 which align with financial plans with
transformational strategic change ambitions.
Cultural transformation activities continue to evolve to support the
Council’s transformation and improve effectiveness and capability.
This includes sharing learning and skills, engagement, design
experiments and a whole systems approach to transformation and
change. 
Our workforce planning approach utilises a variety of tools and
techniques, such as career development, succession planning,
vacancy management, redeployment and early release schemes to
ensure our workforce requirements for the future, in terms of skills
and capabilities, are planned. Each Head of Service has a workforce
plan, and these are monitored six-monthly with continued HR
support and guidance to ensure service review and redesign of the
workforce is on track. 
4 4
Status Risk Score
Heat Map 
Change in Score Approach
No change Treat
Stable 16

Page 15

Strategic Risk Action Plan Date Updated 25-Jan-2023
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current
Status: RAG
Existing project level governance and controls remain effective and are
constantly reviewed. 
25 January 2023:
Progress on Transformation projects continues to be governed and
monitored via the Transformation Board which is chaired by the
Chief Executive. Meeting at the end of March will consider the next
phase of projects required for delivery to address the significant
financial challenges in 2024/25.
11 September 2023:
No further update at this time. 
Quarterly
Mark Boyd / Chief
Executive and
Executive Directors 
Review current governance arrangements and project delivery in view of
land and property workstream to seek optimal delivery aligned to the
council’s net zero ambitions 
11 September 2023:
Governance arrangements via the Transformation Board will be
reviewed in respect of land and property workstream.  October 2024
Mark Boyd / Chief
Executive and
Executive Directors

Page 16

Risk Code SRR2324_R06 Risk Title Climate Change Latest Note Date 22-Sept-2023
Risk Owner David Hammond
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
Climate change is expected to continue and
worsen in the future if no action is taken,
with increases to mean global temperatures,
sea level rises and the increasing frequency
and severity of weather events such as
floods, heatwaves, droughts and storms. 
More frequent and intense heavy rainfall
events increase the risk of soil erosion and
flooding. 
Rises in mean sea level increases risks of
coastal erosion, flooding, saltwater intrusion
and soil salinisation (risk to agricultural land
and freshwater habitats). 
Severe weather is already affecting public
services across Scotland, with operational,
reputational, financial and legal
consequences. 
There is also an ongoing impact of severe
winter weather including snowfall and
freezing temperatures which impact service
delivery and the integrity of our roads open
space and buildings infrastructure. This shift
in weather patterns caused by climate
change is also affecting biodiversity across
Scotland.  
There is now a biodiversity crisis in
Scotland, with only half of the historic land-
based biodiversity retained. Protecting and
regenerating biodiversity is key to mitigation
and adapting to climate change.
A decline in biodiversity will exacerbate the
climate crisis, whilst climate change will
accelerate the rate of biodiversity loss.
Increased frequency of severe weather conditions
and flooding events may lead to more instances of
damage to Council infrastructure and property,
interruptions to service delivery and increased
demands on services, often with little notice. 
Risk to life, transport disruption and pollution to the
local environment, as well as impact adversely on
the local economy if businesses are unable to
operate. 
Council requirement to provide immediate response
and manage the adverse effects of more frequent
and severe weather emergency situations, including
support to local communities and businesses. 
The Council is required to comply with the ‘Public
Bodies Climate Change Duties’ under the Climate
Change (Scotland) Act 2009. These duties require
the Council to assess the risks, threats and
opportunities associated with climate change and
identify actions to increase resilience to climate
change.  
Decreasing biodiversity impacts food production and
security through insect pollination in farming and
horticulture and our fishing industry, which depends
on resilient and productive seas. Biodiversity
contributes to wellbeing, providing recreation,
relaxation and a sense of place. Healthy biodiversity
protects soil from eroding, purifies water and helps
prevent and mitigate flooding.
The role biodiversity plays in addressing and
mitigating the impact of climate change is vital.
Globally, when they are functioning well, ocean and
land ecosystems remove around 50% of human-
made carbon dioxide emissions each year.
However, increasing global temperatures places
more stress on ecosystems, triggering accelerated
warming and extreme weather events. 
North Ayrshire Council declared a Climate Emergency in June 2019,
committing to act on climate change and reduce carbon emissions. In
January 2020 the Council approved the target to become net-zero
carbon by 2030, for both Council estate emissions and area-wide
emissions.
The third iteration of the Environmental Sustainability & Climate Change
Strategy 2021-23 provides a road map to achieve the net zero carbon
emissions by 2030 target.  The next iteration of this strategy is being
developed to incorporate action on both the Climate and Nature
Emergencies. 
Climate Change Adaptation has been included as a workstream within
the strategy, utilising Adaptation Scotland’s Capability Framework to
ensure North Ayrshire takes a strong, proactive approach to adapting to
climate change.  The Council has undertaken Year 1 of the framework,
assessing a baseline of activity and implementing an action plan to
improve resilience. 
The Flood Risk Management Plan (2021), and the Ayrshire Local Flood
Risk Management Plan have been developed to show how flooding will
be managed in the 6-year planning cycle, between 2022 and 2028,
building on the success of the previous plan.
In addition, actions to mitigate Climate Change risk are held within
strategies such as the Core Paths Plan, Outdoor Access Strategy, Local
Biodiversity Action Plan, and Weather and Winter Emergencies Plan.
Asset management plans are in place which are regularly reviewed for
our Roads, Fleet, Housing, Property and Open Spaces. 
Furthermore, through the Ayrshire Civil Contingencies Team there are
emergency planning arrangements in place in the event of severe
weather and flooding conditions causing major disruption and damage to
the area or to individual communities within it.
The Council also complies with the Scottish Biodiversity Duty, to further
the conservation of biodiversity.  The recently published Scottish
Biodiversity Strategy to 2045 aims to halt biodiversity loss by 2030 and
becoming Nature Positive.  The Council’s LBAP will align with these
targets and the delivery plan actions, which are currently being
consulted on.
4 4

Page 17

Status Risk Score
Heat Map 
Change in Score Approach
No change Treat
Stable 16

Page 18

Strategic Risk Action Plan Date Updated 22-Sep-2023
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current
Status: RAG
Reducing Carbon Emissions:
North Ayrshire Council declared a Climate Emergency in June 2019,
committing to act on climate change and reduce carbon emissions. In
January 2020 the Council approved the target to become net-zero carbon by
2030, for both Council estate emissions and area-wide emissions.
The Council has taken action against climate change since our first Carbon
Management Plan in 2006/07, by working to reduce emissions associated
with Council services, and using the baseline year of 2005/06 from which to
measure progress.
Since the baseline year of 2005/06, Council estate emissions have reduced
by 68.9%, from 67,719 tonnes of carbon dioxide equivalent (tCO2e) to 20,940
tCO2e (a reduction of 854 tCO2e from the previous year). Area-wide
emissions are published by BEIS two years in arrears. Total emissions have
reduced across North Ayrshire by 43%, from 1,453 kilotonnes of carbon
dioxide (ktCO2) in 2005 to 835 ktCO2 in 2019.
To ensure North Ayrshire Council can develop a leading, cross-sector and
community led approach we established a Climate Change Steering Group
(CCSG) in 2021. The CCSG is chaired by the Cabinet Member for Economy
and Climate Change and brings together young people, local businesses and
community organisations from across North Ayrshire.
Existing controls remain effective and are under review as our response to
climate change develops and we progress towards achieving net zero by the
2030 target.
22 September 2023:
Continuing the Implementation of the 3rd Environmental Sustainability &
Climate Change Strategy, which Includes a Roadmap with actions towards
achieving the target. The ESCCS 3 contains workstreams: 
• Affordable Warmth 
• Green Economy 
• Transport and Travel 
• Natural Environment 
• Sustainable Operations 
• Carbon Absorption 
• Climate Change Adaptation, which follows Adaptation Scotland’s
Capability Framework, to build a climate resilient North Ayrshire. 
Across seven thematic workstreams (Affordable Warmth, A Green
Economy, Transport & Travel, Natural Environment, Sustainable Operations,
Carbon Absorption and Climate Change Adaptation), 65 actions have been
identified and progressed over the course of the ESCCS 3 period. Updates
on progress are provided through the Council’s performance reporting
system, Pentana, on a quarterly basis. These actions are designed to be
directly and indirectly responsible for carbon reduction and deliver other
socio-economic benefits.
Development of the 4th Environmental Sustainability & Climate Change
Strategy (Sustainable North Ayrshire) is underway, including a series of
consultation events across each locality and with the CCSG.
31-Dec-2023 David
Hammond

Page 19

Strategic Risk Action Plan Date Updated 22-Sep-2023
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current
Status: RAG
Flood Risk Management Plan:
Cycle 2 of the Ayrshire Local Flood Risk Management Plan has been
developed and published on 31st December 2022.
Studies and modelling will be undertaken to identify and prioritise vulnerable
areas where financial damage and risk to life are most likely.
There is an ongoing programme of monthly inspections of debris screens
which have been installed to prevent vulnerable culverts from blocking and
causing flooding. CCTV inspections of culverts are also undertaken to identify
blockages and deterioration of assets that might cause flooding. This has
been effective in reducing flooding, although there are capacity issues which
this process cannot address.
The Upper Garnock Valley FPS has been completed and is currently
providing flood protection.
22 September 2023:
We will undertake the actions outlined in cycle 2 of the Ayrshire Local Flood
Risk Management Plan. We will continue to look for opportunities to
implement Natural Flood Management and we will develop a range of further
flood protection measures which can be put forward as schemes for
inclusion in cycle 3 of the ALFRMP.
We will complete the Millport Coastal FPS and the Mill Burn FPS.
Inspections and CCTV surveys of culverts and screens will continue,
including prioritised maintenance. Efforts will be made to continue to identify
unknown culverts and add them to the ongoing inspection and maintenance
process.
30-06-2028 Thomas Reaney

Page 20

Risk Code SRR2324_R07 Risk Title Community Capacity Building and Empowerment Latest Note Date 20-Jan-2023
Risk Owner Rhonda Leith
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
Unrealistic timescales for implementation of
aspects of legislation of the Community
Empowerment Act (Scotland) 2015, such as
Community Asset Transfer. 
Pressure to support community capacity building
and the variation of needs within a reducing
workforce. 
Duplication of effort across HSCP and Locality
Partnerships to foster community participation and
deliver engagement activities.
Complying with the complex consultation
legislation in service redesign.
Rising energy and utility costs relating to property
management.
Budget savings and pressure on property
maintenance budgets.
Where the risk is not managed effectively the
potential benefits of community capacity building
and empowerment may be lost. 
Widening inequality gap between those
communities where levels of capacity and
engagement with the empowerment agenda are
high and those with less social capital where
interest remains low, which constrains the ability
to influence the planning and delivery service. 
Any disconnect between the Council’s
aspirations, community appetite for increasing
ownership of assets and what communities
themselves feel able and prepared to commit to
can result in community assets reverting back to
Council. 
Accelerating asset transfer risks losing services
and facilities. 
Over-engagement carries disengagement and
engagement fatigue.  
Increased property costs can be a deterrent for
organisations engaging and completing the CAT
process.
Lack of budget to undertake proactive
maintenance may result in NAC buildings falling
into disrepair detracting organisations from
progressing to lease and or ownership of NAC
assets.
Ongoing commitment to community empowerment and
locality partnerships from CPP. 
Six locality partnerships and alignment with HSCP
locality arrangements. 
Leadership of the CPP Senior Officers’ Group. 
Enabling approach with community partners and support
with third sector interface to build capacity and identify
opportunities for growth and sustainability. 
Reviewed guidance and processes relating to asset
transfer, allotment and Community Councils. 
Participatory budgeting approach local grants,
commitment to PB with partners and leading practice in
mainstreaming participatory approaches 
External funding bid help for groups through regular
meetings with third sector, funders and funding officers. 
Membership of The Consultation Institute.  
Additional investment of £1m for a Community Asset
Transfer Start Up Fund, prioritising additional staffing
capacity to support CAT in Connected Communities and
TACT.  
A collaboration and shared resource approach across
Connected Communities Teams will be taken to ensure
the Service deliver on this priority.
3 4
Status Risk Score
Heat Map 
Change in Score Approach
No change Tolerate
Stable 12

Page 21

Strategic Risk Action Plan Date Updated 12-Oct-2023
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current
Status: RAG
Implementation of CEA: 
Existing controls remain effective and are kept under review.
23 January 2023:
Strategic CLD Plan 2021-2024 identifies priorities for capacity building and the programme
of community support is addressing needs. Community larders and Community Cafes are
being supported by the NA Food System and Connected Communities staff to ensure the
network can be sustained and develop further. All other actions are being progressed and
remain within the target date for completions.
12 October 2023: 
No further update at this time.
31-Mar-2024 Rhonda Leith 
Implementation of CEA:
Existing controls remain effective and are kept under review to
monitor impact and performance.  
23 January 2023:
A New Local Outcomes Improvement Plan for 22-30 was approved by the CPP Board in
March 2022. Work is now being undertaken to develop and implement the LOIP action plan
to continue to work to improve outcomes for our communities across North Ayrshire.
12 October 2023: 
No further update at this time.
31-Mar-2024 Rhonda Leith 
Staff capacity: 
Existing controls remain effective and are kept under review,
Recruitment remains a challenge. 
23 January 2023:
Ongoing review and monitoring on progress of CAT applications. 
12 October 2023: 
No further update at this time.
31-Mar-2024 Rhonda Leith 
Alignment of engagement:
Existing controls remain effective.
23 January 2023:
Actions are being progressed and remain within the target date for completion. Ongoing
focus to ensure the right balance of time and resource to community / stakeholder
engagement aligning to the Consultation Institute frameworks.
12 October 2023: 
No further update at this time.
31-Mar-2024 Rhonda Leith 
Consultation: 
Existing controls remain effective and hybrid engagement
models have been implemented post covid to encourage and
provide greater access to participation.
23 January 2023:
Actions are being progressed and remain within the target date for completion. Ongoing
focus to consultation and engagement.
12 October 2023: 
No further update at this time.
31-Mar-2024 Rhonda Leith

Page 22

Risk Code SRR2324_R08 Risk Title National Care Service Latest Note Date 13-Oct-2023
Risk Owner Craig Hatton
Risk Proximity Factors Consequences / Impact Existing Risk Control Measures Likelihood Impact
The proposals for a National Care Service
represent one of the largest reorganisations in
local government since the creation of local
authorities in 1995/96.
Uncertainty around future delivery models and the
scope of the National Care Service..
The arrangements for Children’s Services are still
to be determined, but if these are removed from
the local authority there are risks arising from the
arm’s length proximity to Education.
Tight timescales for implementation by the end of
the current Parliamentary term in 2026, when
boundaries and service scope are uncertain.
Delays in the implementation of existing
priorities and commitments as a result of
diverted resource.
Potential loss of ‘whole service’ approach within
local government that benefitted from shared
leadership and links across essential services.
Risk to the ongoing work and service delivery by
the Council into Children’s Services if these are
removed from the local authority. 
Engagement within the Health & Social Care Partnership
with lead professionals, input by Senior Managers within
the HSCP and consideration by the Partnership Senior
Management Team on the Scottish Government’s
proposals for the National Care Service. 
Responding to national consultations directly and
through the appropriate professional bodies and
engagement via the National Care Service Forum.
4 3
Status Risk Score
Heat Map 
Change in Score Approach
Likelihood 54
Impact 43 
= 20  12
Treat
Decreasing 12

Page 23

Strategic Risk Action Plan Date Updated 13-Oct-2023 
Analysis of Effectiveness of Controls Further Action Required Target Date for
Completion
Officers
Responsible
Current Status:
RAG
Further actions will be identified and undertaken once details are known around the
scope of the National Care Service and timescales for implementation.
A detailed response plan will be prepared which will detail the preparations required
in order to mitigate any risk.
27 January 2023:
Actions will be identified and progressed in due course.
13 October 2023: 
No further update at this time. 
31-Mar-2026
Caroline
Cameron/Mark
Boyd/Craig Hatton