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7. External Audit Reports on the 22-23 Audit and Best Value Thematic Work

North Ayrshire Council · 14 November 2023
Back to Audit and Scrutiny Committee — 14 November 2023 and its agenda

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NORTH AYRSHIRE COUNCIL 
14 November 2023 
Audit and Scrutiny Committee 
Title:    External Audit Reports on the 2022/23 Audit and Best Value
Thematic Work 
Purpose:  To invite Committee to note the annual audit report and the
Best Value Thematic Work reports for 2022/23 and to consider
verbal reports by the external auditor. 
Recommendation:  That Committee: 
(a) Notes the findings of the 2022/23 audit of the financial 
statements as contained in the external auditor’s Annual 
Audit Report at Appendix 2; 
(b) Notes the findings of the external auditor’s Best Value
Thematic Work report;
(c) Considers the verbal reports by the external auditor;
(d) Notes the agreed Action Plans as outlined in Appendix 1
to each of the Reports; and
(e) Approves the audited Annual Accounts for signature. 
1. Executive Summary 
1.1 As part of the external audit for 2022/23, Audit Scotland have produced the attached
Annual Audit Report which includes an opinion on the Council’s financial statements. In
addition, Audit Scotland have presented a separate report on the Best Value thematic
Work for 2022/23. 
1.2  The unaudited accounts for the year to 31 March 2023 were approved by Council on
21 June 2023 and submitted to the Council’s external auditor, Audit Scotland, for
audit. The Audit Director for Audit Scotland has now issued their proposed 
Independent Auditor’s Report on the financial statements which is free from
qualification and confirms that the accounts give a true and fair view of the state of
affairs of the Council, its group and the Council’s charitable trusts as at 31 March
2023. 
1.3 The Annual Audit Report and the separate Best Value Thematic Work report also
provide the Audit and Scrutiny Committee with the external auditor’s findings in
relation to the arrangements for securing best value and the audit dimensions.

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1.4  The overall conclusions of the reports state that the Council : 
• demonstrates a strong culture of continuous improvement;
• has robust arrangements in place to secure best value;
• has effective financial management processes in place;
• has a clear vision with effective leadership; and 
• its overall performance is improving. 
1.5  As detailed in Section 1 of the Annual Audit Report, a number of adjustments have
been identified during the audit process. However, these adjustments do not impact
on the reported balance of Unearmarked Reserves which remain unchanged at
£8.053m. 
1.6  Audit Scotland’s reports include action plans in relation to the recommendations for
improvement identified during the course of the audit. Full details of this and the
proposed management action are included in appendix 1 of both the Annual Audit
Report and the Best Value Thematic Work Report. 
2. Background 
2.1 The 2022/23 audit of the Council’s accounts was conducted by Audit Scotland, the
first of a five year cycle as the Council’s appointed external auditors. 
2.2  Appendix 1 includes letters of representation to be signed by the Head of Finance as
the responsible officer for North Ayrshire Council. Audit Scotland’s annual report to
members, which summarises the findings of their audit, is attached at Appendix 2. In
addition, a separate report on the Best Value Thematic Work undertaken during
2022/23 will be presented to Committee. 
2.3  The Council’s accounts for the year to 31 March 2023 were submitted to Audit
Scotland for audit by the deadline of 30 June 2023. The external auditor is required to
report on certain matters arising to those charged with governance in sufficient time to
enable appropriate action to be taken before the financial statements are approved
and certified. Audit Scotland has issued an unmodified report on the accounts of the
Council and its charitable trusts confirming that they show a true and fair view of the
financial position. 
2.4  During the audit, Audit Scotland and Council officers identified a number of non-
material errors relating to classification of capital expenditure and elimination of intra-
group balances. These have been corrected in the audited Annual Accounts. 
2.5  The overall level of unusable reserves was not affected and the reported balance of
Unearmarked Reserves has remained unchanged at £8.053m. 
2.6  The report notes that the auditor has received a statutory objection to the accounts
relating to the Common Good and Trust Funds and has met with the objector to
consider the issues and evidence provided. The auditor has concluded that the issues
raised are not material to their opinion and no further adjustments to the financial
statements are anticipated.

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2.7  The auditors have issued an unqualified opinion in relation to the charitable trust
accounts and have no matters to report. 
2.8  As well as auditing the financial statements, Audit Scotland considered the Council’s
arrangements in relation to Best Value and the audit dimensions of: 
• Financial Management
• Financial Sustainability; 
• Vision, Leadership and Governance; and 
• Use of Resources to Improve Outcomes. 
2.9 A summary of the key conclusions from the report include: 
Best Value
• The Council continues to demonstrate a strong culture of continuous improvement
and has robust arrangements in place to secure best value;
• The Council and its partners have a shared vision focused in addressing
inequalities;
• The Council demonstrates genuine commitment to working with and empowering
local communities; and
• The Council has made good progress with the recommendations made in the 2020
Best Value Assurance Report. 
Financial Management
• The Council reported an underspend of £15.9m against its 2022/23 budget,
resulting in a net increase in usable reserves of £22.439m; and
• The Council has effective financial management processes in place to manage
budgets and support the sustainability of services in the medium term; 
Financial Sustainability 
• The Medium term Financial plan shows significant funding gaps which have been
partially mitigated by the application of service concession flexibility arrangements;
and
• Good progress continues to be made in developing the Sustainable Change
programme. 
Vision, Leadership and Governance
• The Council has a clear vision with effective leadership and good collaborative
working; and
• Scrutiny arrangements are effective. 
Use of Resources to Improve Outcomes
• The Council’s overall performance is improving, with service improvements faster
than in other councils. 
2.10  The recommended actions arising from the audit have been detailed in Appendix 1 to
each of the reports, including: 
• Review of Group accounting processes;
• Formal engagement of Heritage Asset valuer;
• Review of capital programme forecasting arrangements;

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• Updating of Council Tax system reconciliation format;
• Review of publishing arrangement to comply with the 2021 Statutory Performance
Information Direction; and
• Review and promotion of dormant Charitable Trusts. 
2.11  A link to the final audited accounts will be issued to all members for their information. 
2.12  Representatives from Audit Scotland will be in attendance at Committee and will
present verbal reports highlighting the main findings of the 2022/23 audit and the Best
Value report. 
3. Proposals 
3.1 It is proposed that Committee: 
(a)  Notes the findings of the 2022/23 audit of the financial statements as contained in
the external auditor’s Annual Audit Report at Appendix 2; 
(b) Notes the findings of the external auditor’s Best Value Thematic Work report;
(c) Considers the verbal reports by the external auditor;
(d) Notes the agreed Action Plans as outlined in Appendix 1 to each of the Reports;
and
(e) Approves the audited Annual Accounts for signature. 
4. Implications/Socio-economic Duty 
Financial 
4.1 The financial implications are as outlined in the report. 
Human Resources 
4.2 None. 
Legal 
4.3 Under the Local Authority Accounts (Scotland) Regulations 2014 the Council is
required to approve the audited Annual Accounts for signature by 30 September
2023. Audit Scotland were unable to meet the target due to continuing audit resource
pressures during their recovery period from the Covid-19 pandemic. 
Equality/Socio-economic 
4.4 None. 
Environmental and Sustainability 
4.5 None.

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Key Priorities 
4.6 This report directly supports the Council Plan 2023 to 2028 by maximising financial
flexibility to support the delivery of our priorities. 
Community Wealth Building 
4.7 None. 
5. Consultation 
5.1 The Chief Executive, Executive Directors and other appropriate officers have been
consulted as part of the audit process. 
Mark Boyd
Head of Service (Finance) 
For further information please contact David Forbes, Senior Manager (Strategic
Business Partner), on 01294 324551. 
Background Papers
North Ayrshire Council Unaudited Accounts 2022/23 –Council, 21 June 2023; 
North Ayrshire Council Charitable Trusts: Unaudited Trustees’ Annual Report 2022/23 –
Council, 21 June 2023

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HEAD OF FINANCE:  Mark Boyd
Cunninghame House, Irvine KA12 8EE
Tel: 01294 310000  Fax: 01294 324544
www.north-ayrshire.gov.uk   
Your Ref:  Our Ref:  
If telephoning please ask for:  Mark Boyd  01294 324560 
14 November 2023 
Fiona Mitchell-Knight FCA 
Audit Scotland 
4th Floor 
8 Nelson Mandela Place 
Glasgow 
G2 1BT 
Dear Fiona, 
North Ayrshire Council Annual Accounts 2022/23 
1. This representation letter is provided about your audit of the Annual Accounts of North
Ayrshire Council and its group for the year ended 31 March 2023 for the purpose of
expressing an opinion as to whether the financial statements give a true and fair view in
accordance with the financial reporting framework, and for expressing other opinions on
the Management Commentary, Annual Governance Statement, and the Remuneration
Report. 
2. I confirm to the best of my knowledge and belief and having made appropriate enquiries
of the Chief Executive and Executive Leadership Team, the following representations
given to you in connection with your audit of North Ayrshire Council’s Annual Accounts for
the year ended 31 March 2023. 
General
3. North Ayrshire Council and I have fulfilled our statutory responsibilities for the
preparation of the 2022/23 Annual Accounts. All the accounting records, documentation
and other matters which I am aware are relevant to the preparation of the annual accounts
have been made available to you for the purposes of your audit. All transactions
undertaken by North Ayrshire Council have been recorded in the accounting records and
are properly reflected in the financial statements. 
4. I confirm that the effects of uncorrected misstatements are immaterial, individually and
in aggregate, to the financial statements as a whole. I am not aware of any uncorrected
misstatements other than those reported by you. 
Financial Reporting Framework
5. The Annual Accounts have been prepared in accordance with the Code of Practice on
Local Authority Accounting in the United Kingdom 2022/23 (2022/23 accounting code),
and the requirements of the Local Government (Scotland) Act 1973, the Local Government
in Scotland Act 2003 and The Local Authority Accounts (Scotland) Regulations 2014. 
Appendix 1

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6. In accordance with the 2014 regulations, I have ensured that the financial statements
give a true and fair view of the financial position of North Ayrshire Council and its group at
31 March 2023 and the transactions for 2022/23. 
Accounting Policies & Estimates
7. All significant accounting policies applied are as shown in the notes to the financial
statements. The accounting policies are determined by the 2022/23 accounting code
where applicable. Where the code does not specifically apply, I have used judgement in
developing and applying an accounting policy that results in information that is relevant
and reliable. All accounting policies applied are appropriate to North Ayrshire Council’s
circumstances and have been consistently applied. 
8. The significant assumptions used in making accounting estimates are reasonable and
properly reflected in the financial statements. Judgements used in making estimates have
been based on the latest available, reliable information. Estimates have been revised
where there are changes in the circumstances on which the original estimate was based or
as a result of new information or experience. 
Going Concern Basis of Accounting
9. I have assessed North Ayrshire Council’s ability to continue to use the going concern
basis of accounting and have concluded that it is appropriate. I am not aware of any
material uncertainties that may cast significant doubt on North Ayrshire Council’s ability to
continue as a going concern. 
Assets
10. The assets shown in the books and accounts at 31 March 2023, other than assets
which are employed under finance leases, were owned by North Ayrshire Council. The
assets are free from any lien, encumbrance, or charge. 
11. For the year ended 31 March 2023, title deeds for properties owned or mortgaged to
North Ayrshire Council were held by the council and all such deeds were in order. 
12. Where a rolling programme of asset valuations has been used, I have satisfied myself
that the carrying amount of assets at 31 March 2023 does not differ materially from that
which would be determined if a revaluation had been carried out at that date. I have
provided you with all information of which I am aware regarding any valuation exercises
carried out after 31 March 2023. 
13. All non-current assets are appropriately classified and there are no known errors in the
valuations of non-current assets in the balance sheet. The net book value in the balance
sheet was arrived at after:
•  Taking into account all material capital expenditure on additions but not expenditure
properly chargeable to revenue.
•  The amounts at which the land and buildings were stated in the balance sheet were
properly calculated in accordance with the approved bases of valuation and fairly
represented the values at 31 March 2023.
•  Deducting the cost and accumulated depreciation relating to items sold or scrapped.
• Providing for depreciation and obsolescence on bases and at rates calculated to
reduce the net book value of each asset to its estimated residual value by the end of
its probable useful life.

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14. The council’s housing stock was valued on the Existing Use Value – Social Housing
(EUV – SH) using the beacon principle. In my view the valuation approach complies with
RICS guidance, it is in accordance with the 2022/23 accounting code and fairly represents
the value of the housing stock. 
15. The council owns intangible assets in the form of software licenses. Intangible assets
have been separately identified in the balance sheet. Intangible assets have been
recognised in accordance with the 2022/23 accounting code and IAS 38, as disclosed in
Note 16 to the Annual Accounts. 
16. All leasing arrangements have been reviewed and correctly classified as operating or
finance within the financial statements. Lease arrangements granted by North Ayrshire
Council have been correctly classified and disclosed in the financial statements. 
17. In line with the requirements of FRS 30 Heritage Assets, heritage assets are included
in the balance sheet at valuation. As allowed by the 2022/23 accounting code, the basis of
valuation is the declared valuation for insurance purposes or replacement value. 
18. All long-term debtors and prepayments have been fully provided for in the books of
account. 
19. The council’s stocks have been valued at the lower of cost or net realisable value. All
inventories are included in the financial statements. 
20. I carried out an assessment at 31 March 2023 as to whether there is any indication
that an asset may be impaired and have recognised any impairment losses identified. 
Liabilities
21. All liabilities at 31 March 2023 of which I am aware have been recognised in the
annual accounts. 
22. Provisions have been recognised in the financial statements for all liabilities of
uncertain timing or amount at 31 March 2023 of which I am aware where the conditions
specified in the 2022/23 accounting code have been met. The amount recognised as a
provision is the best estimate of the expenditure likely to be required to settle the obligation
at 31 March 2023. 
23. Provisions recognised in previous years have been reviewed and adjusted, where
appropriate, to reflect the best estimate at 31 March 2023 or to reflect material changes in
the assumptions underlying the calculations of the cash flows. 
24. The accrual recognised in the financial statements for holiday untaken by 31 March
2023 has been estimated on a reasonable basis. 
25. The pension assumptions made by the actuary in the IAS 19 report for North Ayrshire
Council have been reviewed and I confirm that they are consistent with management's
own view. 
26. There are no plans or intentions that are likely to affect the carrying value or
classification of the liabilities recognised in the financial statements.

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Contingent liabilities
27. There are no significant contingent liabilities, other than those disclosed in Note 32 to
the financial statements, arising either under formal agreement or through formal
undertakings requiring disclosure in the accounts. All known contingent liabilities have
been fully and properly disclosed, including any outstanding legal claims which have not
been provided under the 2022/23 accounting code and IAS 37. 
Loans Fund
28. All borrowings are compliant with relevant legislation. The council did not, during
2022/23, borrow in advance of immediate requirements other than as part of normal
treasury management. The profiling of the payments included in the Annual Accounts
complies with the reported accounting policy and relevant statutory guidance. 
Insurance Fund
29. In respect of the council’s insurance fund, there are no material unfunded risks. 
Other matters
30. I am not aware of any other matters that require disclosure in order to comply with the
requirements of IAS24, as interpreted by the Code. Except as disclosed in the financial
statements, the results for the period were not materially affected by:
•  Transactions of a sort not usually undertaken by North Ayrshire Council
•  Circumstances of an exceptional or non-recurrent nature
•  Changes or credits relating to prior periods
•  Any change in the basis of accounting. 
Fraud
31. I have provided you with all information in relation to:
•  my assessment of the risk that the financial statements may be materially misstated
because of fraud
•  any allegations of fraud or suspected fraud affecting the financial statements
•  fraud or suspected fraud that I am aware of involving management, employees who
have a significant role in internal control, or others that could have a material effect
on the financial statements. 
Laws and Regulations
32. I have disclosed to you all known instances of non-compliance or suspected non-
compliance with laws and regulations whose effects should be considered when preparing
financial statements. 
Related Party Transactions
33. All material transactions with related parties have been appropriately accounted for
and disclosed in the financial statements in accordance with the 2022/23 accounting code.
I have made available to you the identity of all the North Ayrshire Council’s related parties
and all the related party relationships and transactions of which I am aware.

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Remuneration Report
34. The Remuneration Report has been prepared in accordance with the Local Authority
Accounts (Scotland) Amendment Regulations 2014, and all required information of which I
am aware has been provided to you. 
Management commentary
35. I confirm that the Management Commentary has been prepared in accordance with the
statutory guidance and the information is consistent with the financial statements. 
Corporate Governance
36. I confirm that North Ayrshire Council has undertaken a review of the system of internal
control during 2022/23 to establish the extent to which it complies with proper practices set
out in the Delivering Good Governance in Local Government: Framework 2016. I have
disclosed to you all deficiencies in internal control identified from this review or of which I
am otherwise aware. 
37. I confirm that the Annual Governance Statement has been prepared in accordance
with the Delivering Good Governance in Local Government: Framework 2016 and the
information is consistent with the financial statements. There have been no changes in the
corporate governance arrangements or issues identified, since 31 March 2023, which
require to be reflected. 
Group Accounts
38. I have identified all the other entities in which North Ayrshire Council has a material
interest and have classified and accounted for them in accordance with the 2022/23
accounting code. Any significant issues with the financial statements of group entities,
including any qualified audit opinions, have been advised to you. 
Common good fund and trust funds
39. I confirm, to the best of my ability, that all material common good assets have been
identified and correctly accounted for within the common good financial statements.
Similarly, all assets, liabilities and revenue transactions relating to trusts administered by
the council have been properly separated from the council’s single entity Annual Accounts
and are reflected within the trust fund accounts. 
Events Subsequent to the Date of the Balance Sheet
40. All events subsequent to 31 March 2023 for which the 2022/23 accounting code
requires adjustment or disclosure have been adjusted or disclosed. 
Yours sincerely 
Mark Boyd
Head of Finance

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HEAD OF FINANCE:  Mark Boyd
Cunninghame House, Irvine KA12 8EE
Tel: 01294 310000  Fax: 01294 324544
www.north-ayrshire.gov.uk   
Your Ref:  Our Ref:  
If telephoning please ask for:  Mark Boyd  01294 324560 
14 November 2023 
David Jamieson 
Audit Scotland 
4th Floor 
8 Nelson Mandela Place 
Glasgow 
G2 1BT 
Dear David, 
SC042136  Anderson Park Trust 
SC042101  Douglas Sellers Trust 
SC042117  Margaret Archibald Bequest 
SC025083  North Ayrshire Council Trust 
SC043644  Dalry Trust 
SC043600  Kilbirnie & Glengarnock Trust 
SC043374  Kilwinning Trust 
SC043494  Largs Trust 
Annual accounts of the registered charities administered by North Ayrshire Council
2022/23 
This representation letter is provided in connection with your audit of the financial
statements of the registered charities listed above for the year ended 31 March 2023 for
the purpose of expressing an opinion as to whether the financial statements properly
represent the financial position of each of these registered charities as at 31 March 2023
and their receipts and payments for the year then ended. 
I confirm to the best of my knowledge and belief and having made appropriate enquiries of
the trustees of the registered charitable trusts, the following representations given to you in
connection with your audit for the year ended 31 March 2023. 
General
I acknowledge my responsibility and that of North Ayrshire Council, as the administering
authority, for the preparation of the 2022/23 financial statements on behalf of the trustees.
All the accounting records requested have been made available to you for the purposes of
your audit. All material agreements and transactions undertaken by the registered
charitable trusts have been properly reflected in the financial statements. All other records
and information have been made available to you, including minutes of all management
and other meetings.

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The information given in the Trustees’ Annual Reports presents a balanced picture of each
charity and is consistent with the financial statements. 
I confirm that there are no uncorrected misstatements. 
Financial reporting framework
The financial statements have been prepared in accordance with the requirements of
Local Government (Scotland) Act 1973 including all relevant presentation and disclosure
requirements. The financial statements also comply with the requirements of the Charities
and Trustee Investment (Scotland) Act 2005, and The Charities Accounts (Scotland)
Regulations 2006 and guidance issued by the Office of the Scottish Charity Regulator
(OSCR). 
Disclosure has been made in the financial statements of all matters necessary for them to
properly present the transactions and state of affairs of each charity for the year ended 31
March 2023. 
Accounting policies
The financial statements have been prepared on a receipts and payments basis in
accordance with applicable regulations and the founding documents of each charitable
trust. 
Assets
The cash funds and investments shown in the Statement of Balances at 31 March 2023
were owned by the charities. Assets are free from any lien, encumbrance, or charge.
There are no plans or intentions that are likely to affect the carrying value of classification
of the assets within the financial statements. 
Related party transactions
There were no related party transactions with any party other than North Ayrshire Council
as administering agent. 
Governance
The business of the charitable trusts is recorded in the systems of North Ayrshire Council.
As section 95 officer for North Ayrshire Council, I confirm that there are no issues or
deficiencies in internal control that require to be disclosed within the financial statements of
the charitable trusts. 
Fraud
I have considered the risk that the financial statements may be materially misstated
because of fraud or irregularity. There have been no actual or alleged frauds or
irregularities involving trustees or staff of North Ayrshire Council that could affect the
financial statements of the charitable trusts. 
Events subsequent to the balance sheet date
Since 31 March 2023, no events or transactions have occurred which, though properly
excluded from the annual accounts, are of such importance that they should be brought to
your notice.

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Yours sincerely 
Mark Boyd 
Head of Finance, North Ayrshire Council, for and on behalf of the trustees of the charities
administered by North Ayrshire Council.

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Prepared for the Members of North Ayrshire Council and the Controller of Audit
November 2023
North Ayrshire
Council
2022/23 Annual Audit Report

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North Ayrshire Council 2022/23 Annual Audit Report | 2
Contents 
Key messages 3
Introduction 5
1. Audit of 2022/23 Annual Accounts 8
2. Best Value 20
3. Financial management 27
4. Financial sustainability 35
5. Vision, leadership and governance 44
6. Use of resources to improve outcomes 50
Appendix 1. Action plan 2022/23 55

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Key messages | 3 
Key messages 
2022/23 Annual Accounts 
1 An unmodified independent auditor’s report has been issued for the
2022/23 Annual Accounts of the council and its group and the eight
section 106 charities administered by the council.  The accounts
show a true and fair view of the council’s financial position. 
Best Value 
2 The Council continues to demonstrate a strong culture of
continuous improvement.  It has robust arrangements in place to
secure Best Value.  It reports on how it is delivering improvements
for communities and residents and has a clear understanding of
where it needs to improve.
3 The council and its partners have a shared, long-term vision
focused on addressing inequalities – A North Ayrshire that is fair for
all. The council sets out four clear priorities that are aligned with the
Community Planning Partnership’s three key themes, in Our Council
Plan 2023-28.
4 The council’s new priorities were developed from sustained
engagement with its communities. The council demonstrates
genuine commitment to working with and empowering local
communities. 
5 The council has made good progress with the recommendations
made in its 2020 Best Value Assurance Report. In particular, it has
a new performance dashboard designed to provide a much more
user friendly and accessible way for residents to access
performance data. 
Financial management and sustainability 
6 The council reported a significant service underspend of £15.9
million against its 2022/23 budget.  £2.8 million of that relates to
reduced debt charges from the application of permitted Service
Concession Arrangements (PPP/PFI) flexibilities.

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Key messages | 4 
7 There was a £22.439 million net increase in usable reserves. At 31
March 2023 balances total £135.680 million.  £21.546 million of the
increase is from the application of Service Concession
Arrangements flexibilities. 
8 The council has effective financial management processes in place
to manage budgets and support the sustainability of services in the
medium-term. This is supported by an experienced finance team
and the processes in place allow members to carry out effective
scrutiny of the council’s finances.
9 The current Medium-Term Financial Plan shows significant funding
gaps from 2024/25.  The impact of the application of the service
concession flexibility arrangements has partially mitigated medium-
term financial challenges.
10 Good progress continues to be made in developing the council’s
Sustainable Change Programme, which is key to closing the funding
gaps.  
Vision, Leadership and Governance
11 The council has a clear vision that staff and community planning
partners understand.
12 Leadership is effective and there is good collaborative working.
13 Scrutiny arrangements and the quality of councillors’ scrutiny are
effective.
Use of resources to improve outcomes
14. The council has acknowledged that the content of its performance
pages needs to be refreshed and in particular, its Performance
Dashboard needs to be updated.
15 The council plans to introduce a new approach to self-assessing its
services.
16. The council’s overall performance is improving and its rate of
service improvement is faster than other councils.

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Introduction | 5 
Introduction 
1. This report summarises the findings from the 2022/23 annual
audit of North Ayrshire Council (the council). The scope of the audit
was set out in an annual audit plan presented to the 28 March 2023
meeting of the Audit and Scrutiny Committee. This Annual Audit
Report comprises:
• significant matters arising from an audit of the council’s
Annual Accounts 
• conclusions on the council’s performance in meeting its Best
Value duties
• conclusions on the following wider scope areas that frame
public audit as set out in the Code of Audit Practice 2021:
o Financial Management 
o Financial Sustainability 
o Vision, Leadership, and Governance
o Use of Resources to Improve Outcomes.
2. This report is addressed to the members of the council and the
Controller of Audit and will be published on Audit Scotland's website
www.audit-scotland.gov.uk in due course.
Audit appointment from 2022/23
3. I, Fiona Mitchell-Knight (Audit Director), have been appointed by
the Accounts Commission as auditor of North Ayrshire Council for
the period from 2022/23 until 2026/27. The 2022/23 financial year
was the first of my five-year appointment. My appointment coincides
with the new Code of Audit Practice which was introduced for
financial years commencing on or after 1 April 2022.
4. My team and I would like to thank councillors, senior
management, and other staff, particularly those in finance, for their
cooperation and assistance in this year and we look forward to
working together constructively over the course of the five-year
appointment.

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Introduction | 6 
Responsibilities and reporting 
5. The council has primary responsibility for ensuring the proper
financial stewardship of public funds. This includes preparing Annual
Accounts that are in accordance with proper accounting practices.
The council is also responsible for compliance with legislation and
putting arrangements in place for governance and propriety that
enable it to successfully deliver its objectives.
6. The responsibilities of the independent auditor are established by
the Local Government (Scotland) Act 1973 and the Code of Audit
Practice 2021, and supplementary guidance and International
Standards on Auditing in the UK. 
7. Weaknesses or risks identified are only those which have come to
our attention during our normal audit work and may not be all that
exist. Communicating these does not absolve management of the
council from its responsibility to address the issues we raise and to
maintain adequate systems of control.
8. This report contains an agreed action plan at Appendix 1. It sets
out specific recommendations, the responsible officers, and dates for
implementation. 
Communication of fraud or suspected fraud 
9.  In line with ISA (UK) 240 (The Auditor’s Responsibilities Relating to Fraud in an
Audit of Financial Statements), in presenting this report to the Audit and Scrutiny
Committee we seek confirmation from those charged with governance of any
instances of actual, suspected, or alleged fraud that should be brought to our
attention. Should members have any such knowledge or concerns relating to the risk
of fraud within the council, we invite them to communicate this to the appointed
auditor for consideration prior to the Annual Accounts being certified. 
Auditor Independence 
10.  We can confirm that we comply with the Financial Reporting
Council’s Ethical Standard. We can also confirm that we have not
undertaken any non-audit related services and therefore the 2022/23
audit fee of £356,390 for the council and £1,100 for the registered
charities administered by the council as set out in our 2022/23
Annual Audit Plan remain unchanged. We are not aware of any
relationships that could compromise our objectivity and
independence.
11.  We add value to the council by:
• identifying and providing insight on significant risks, and
making clear and relevant recommendations

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Introduction | 7 
• providing clear and focused conclusions on the
appropriateness, effectiveness and impact of corporate
governance, arrangements to ensure the best use of
resources and financial sustainability.
• sharing intelligence and good practice identified.

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Audit of 2022/23 Annual Accounts | 8 
1.  Audit of 2022/23 Annual
Accounts
Public bodies are required to prepare Annual Accounts
comprising financial statements and other related reports.
These are principal means of accounting for the stewardship
public funds.  
Main judgements
An unmodified independent auditor’s report has been issued for the
2022/23 Annual Accounts of the council and its group and the eight
section 106 charities administered by the council. 
The financial statements give a true and fair view and were properly
prepared in accordance with the financial reporting framework. 
The audited part of the Management Commentary, Annual Governance
Statement and Remuneration Report were all consistent with the
financial statements and properly prepared in accordance with the
relevant regulations and guidance. 
We identified a number of non-material errors relating to classification of
capital expenditure and elimination of intra-group balances. These have
been corrected in the audited Annual Accounts. 
Audit opinions on the Annual Accounts of the council
and its group are unmodified 
12. The Annual Accounts for the council and its group for the year
ended 31 March 2023 were approved by the Audit and Scrutiny
committee on 14 November 2023. As reported in the independent
auditor’s report, in my opinion as the appointed auditor:
• the financial statements give a true and fair view and were
properly prepared in accordance with the financial reporting
framework.
• the audited part of the remuneration report was prepared in
accordance with the financial reporting framework.

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Audit of 2022/23 Annual Accounts | 9 
• the management commentary and annual governance
statement were consistent with the financial statements and
properly prepared in accordance with the applicable
requirements.
13.  We concluded that there were no matters upon which we are
required to report, by exception, to the Accounts Commission.
The unaudited Annual Accounts were received in line with the
agreed audit timetable 
14. The unaudited Annual Accounts were received in line with our
agreed audit timetable on 29 June 2023. The Annual Accounts
submitted for audit were of a good standard and supporting working
papers were reasonable.  Finance staff provided good support to the
audit team which helped ensure the final accounts audit process ran
smoothly.  We were unable to meet the target of concluding the audit
and signing the accounts by 30 September, due to continuing audit
resource pressures during our recovery period from the Covid-19
pandemic.
Our audit testing reflected the calculated materiality
levels
15. Broadly, the concept of materiality is applied by auditors to
determine whether misstatements identified during the audit could
reasonably be expected to influence the economic decisions of users
of the financial statements, and hence impact their opinion set out in
the independent auditor’s report. Auditors set a monetary threshold
when considering materiality, although some issues may be
considered material by their nature. It is ultimately a matter of the
auditor’s professional judgement.
16. Our initial assessment of materiality was carried out during
the risk assessment and planning phase of the audit. This was
reviewed and revised on receipt of the unaudited Annual Accounts
and is summarised in Exhibit 1. 
Exhibit 1
Materiality values for the council and its group 
Materiality Council Group
Overall materiality: This is the figure we calculate to assess
the overall impact of audit adjustments on the financial
statements. Materiality has been set based on our
assessment of the needs of the users of the financial
£16.3
million
£19.9
million

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Audit of 2022/23 Annual Accounts | 10 
statements and the nature of the council’s operations. It has
been set at 2% of gross expenditure as at 31 March 2023.
Performance materiality: This acts as a trigger point. If the
aggregate of errors identified during the Annual Accounts
audit exceeds performance materiality, this would indicate that
further audit procedures should be considered. Using our
professional judgement, we have assessed performance
materiality at 70% of overall materiality.
£11.4
million
£13.9
million
Reporting threshold: We are required to report to those
charged with governance on all unadjusted misstatements
more than the ‘reporting threshold' amount.
£0.25
million
£0.25
million
Source: Audit Scotland 
Identified misstatements of £6.1 million were adjusted
for in the Annual Accounts 
17. We identified misstatements with a gross value of £4.8 million
in the unaudited Annual Accounts. We also identified
misclassifications with a gross value of £10.4 million. These were
adjusted in the audited accounts resulting in an increase of £0.3
million in both net assets and unusable reserves in the Balance
Sheet. The significant issues are identified in Exhibit 2.
18. We considered the need to revise our audit procedures and
approach. We reviewed the nature and causes of these
misstatements, with the main issue being accounting misstatements
in the Group accounts.  Although these misstatements breached our
performance materiality, we concluded that these arose from issues
that have been isolated, identified and corrected in their entirety and
do not indicate further systemic error. 
19. Management have adjusted all identified misstatements
above our reporting threshold and there are no unadjusted errors to
report.   
20. A further adjustment of £1.3 million relating to a 2021/22 Short
Term Accumulated Absences (STACA) provision that had not been
reversed in 2022/23, was identified by the council and has also been
adjusted in the audited Annual Accounts.

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Audit of 2022/23 Annual Accounts | 11 
Significant findings and key audit matters
21. Under International Standard on Auditing (UK) 260 we
communicate significant findings from the audit to the council,
including our view about the qualitative aspects of the body’s
accounting practices.
22. The Code of Audit Practice also requires all audits to
communicate key audit matters within the annual audit report under
International Standard on Auditing (UK) 701. These are matters that
we judged to be of most significance in our audit of the financial
statements.
23. Our significant findings are detailed in Exhibit 2 below.
24. The qualitative aspects of the council’s accounting practices,
accounting policies, accounting estimates and accounts disclosures
are satisfactory and appropriate.
25. In accordance with normal audit practice, several
presentational and disclosure amendments were discussed and
agreed with management. The disclosure changes were satisfactory.
Exhibit 2
Significant findings and key audit matters from the audit of the Annual
Accounts 
Issue Resolution 
1. Accounting for North Ayrshire Leisure
Limited
As part of our audit risk assessment, we reviewed
the assessment of North Ayrshire Leisure Limited’s
(NALL) classification in the 2021/22 Annual
Accounts as an associate based on voting rights
and significance to the North Ayrshire Council
Group.  Based on our review, we considered that
NALL should be fully consolidated into the
Council’s group accounts as it meets the definition
of a “structured entity.”
.  
For information only.  NALL has been
fully consolidated as a subsidiary in the
2022/23 Annual Accounts. 
2. Pension balance
The pension balance represents the difference
between expected future payments to pensioners 
This is included for information due to
the large year-on-year movement in the
pension balance.

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Audit of 2022/23 Annual Accounts | 12 
Issue Resolution 
and the underlying value of pension fund assets
available to meet this liability. 
The council is a member of Strathclyde Pension
Fund. Valuation of pension fund assets and
liabilities is assessed by an independent firm of
actuaries (Hymans Robertson LLP). Pension
assets and liabilities are calculated annually for
each individual member body, by the actuary, for
inclusion in the Annual Accounts. Annual
valuations are dependent on a number of external
variables, including projected rates of return on
assets, projected rates of price and pay inflation,
interest rates and mortality estimates. 
The council’s 2022/23 valuation showed a net
pension asset of £332.804 million (2021/22: liability
of £57.450 million). As required by accounting
standards, the asset shown in the council’s
Balance Sheet has been limited to £29.324 million.
The amount that can be recognised as an asset is
limited to the estimated future service cost less the
minimum contribution required, otherwise known
as the asset ceiling. 
We are satisfied that the council’s
disclosure, and accounting treatment, of
its pension balance complies with
required accounting practices. 
3. Group accounts 
Our testing of intra-group balances identified a
number of consolidation adjustments that had
either not been made or been made incorrectly in
the consolidated group accounts:
-an intra-group debtor of £0.3 million within the
North Ayrshire Leisure Limited (NALL) accounts
and a corresponding balance of £0.3 million in
short-term borrowing within the council’s accounts
had not been eliminated from the consolidated
account balances. 
- Income of £4.2 million from the council to NALL
and corresponding expenditure of £4.2 million in
the council’s accounts had not been eliminated in
the consolidated accounts.
- Investment properties totalling £4.0 million within
subsidiaries had been consolidated as property,
plant and equipment.
- A short-term loan of £6.2 million within the North
Ayrshire Venture Trust accounts had been 
Management have corrected the
misstatements in the audited Annual
Accounts. There was no impact on the
group net assets or comprehensive
income and expenditure.
However the council should review its
group accounting process to ensure the
completeness and accuracy of
consolidation adjustments.  
Recommendation 1
(See Appendix 1, action plan)

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Audit of 2022/23 Annual Accounts | 13 
Issue Resolution 
incorrectly eliminated from the creditors balance
instead of short-term borrowing.
- NALL cash flow figures totalling £0.2 million had
not been accurately included in the consolidated
cash flow statement. 
Source: Audit Scotland 
Other matters identified from our audit of the Annual
Accounts
26. In addition to our findings in Exhibit 2 above, the following
adjustment was identified through our audit testing: 
• Property, plant and equipment: Our testing of a journal
relating to the transfer of expenditure from a capital code to
a revenue code identified an item with a value of £0.4 million
which was capital expenditure and therefore should not have
been transferred to a revenue code.  An adjustment has
been made to correct this error in the Annual Accounts,
resulting in an increase in assets and a decrease in
expenditure of £0.3 million (gross value less depreciation).
27. The council engaged an external valuer to value its heritage
assets, valued at £1.0 million in the 2022/23 Annual Accounts.  No
formal letter of engagement was issued setting out the scope and
objectives of the valuer’s work. Although heritage assets is not a
material area in the accounts, it is good practice to formally
document the terms of engagement with the valuer.
Recommendation 2
The council should obtain a signed letter of engagement from the
heritage assets valuer.
Our audit work responded to the risks of material
misstatement we identified in the Annual Accounts
28. We have obtained audit assurances over the identified
significant risks of material misstatement in the Annual Accounts.
Exhibit 3 sets out the significant risks of material misstatement to the
financial statements we identified in our 2022/23 Annual Audit Plan.
It also summarises the further audit procedures we performed during

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Audit of 2022/23 Annual Accounts | 14 
the year to obtain assurances over these risks and the conclusions
from the work completed. 
Exhibit 3
Significant risks of material misstatement in the Annual Accounts
Audit risk Assurance procedure Results and conclusions
1. Risk of material
misstatement due to fraud
caused by management
override of controls 
As stated in ISA (UK) 240
(The Auditor's
Responsibilities Relating to
Fraud in an Audit of Financial
Statements), management is
in a unique position to
perpetrate fraud because of
their ability to override
controls that otherwise
appear to be operating
effectively. 
Assess the adequacy of
controls in place for
identifying and disclosing
related party relationship and
transactions in the financial
statements.
Assess the design and
implementation of controls
over journal entry processing.
Make inquiries of individuals
involved in the financial
reporting process about
inappropriate or unusual
activity relating to the
processing of journal entries
and other adjustments.
Test journals at the year-end
and post-closing entries and
focus on significant risk
areas.
Evaluate significant
transactions outside the
normal course of business.
We will assess any changes
to the methods and
underlying assumptions used
to prepare accounting
estimates compared to the
prior year.
Substantive testing of income
and expenditure transactions
around the year-end to
confirm they are accounted
for in the correct financial
year.
Focussed testing of
accounting accruals and
prepayments.
Results: Our critical
assessment of the council’s
arrangements for identifying
and disclosing related party
transactions found
arrangements in place were
satisfactory. 
We assessed the design and
implementation of controls
over journal entry processing
and found these to be
satisfactory. 
Journal adjustments were
tested, and no indication of
management override of
controls was found. 
We reviewed transactions
during the year - no issues
were identified with significant
transactions outside the
normal course of business. 
Judgements and estimations
applied were tested to
confirm they were appropriate
and reasonable. 
We tested accruals and
prepayments and confirmed
that income and expenditure
was properly accounted for in
the financial year. 
Conclusion: No instances of
management override of
controls were identified.

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Audit of 2022/23 Annual Accounts | 15 
Audit risk Assurance procedure Results and conclusions
2. Significant estimation
and judgment: other land
and buildings, council
dwellings and schools PPP
valuations
The council held other land
and buildings, including its
council dwellings and school
PPP estate, with a net book
value of more than £1,050
million as at 31 March 2022. 
There is a significant degree
of subjectivity in the valuation
of land and buildings.
Valuations are based on
specialist and management
assumptions and changes in
these can result in material
changes to valuations.
The assets are revalued on a
five-year rolling basis. Values
may also change year on
year, and it is important that
the council ensures the
financial statements
accurately reflect the value of
the assets.
Risk: Valuations of these
assets are materially
misstated. 
Review the information
provided to the valuer to
assess for completeness.
Evaluate the competence,
capabilities, and objectivity of
the professional valuer.
Obtain an understanding of
management’s involvement in
the valuation process to
assess if appropriate
oversight has occurred.
Critically evaluate the
approach the council has
adopted to assess the risk
that assets not subject to
valuation are materially
misstated and consider the
robustness of that approach.
Test the reconciliation
between the financial ledger
and the asset register.
Evaluate management’s
assessment of why it
considers that the land and
buildings not revalued in
2022/23 are not materially
misstated. We will critically
assess the appropriateness
of any assumptions.
Critically assess the
adequacy of the council’s
disclosures regarding the
assumptions in relation to the
valuation of other land and
buildings and council
dwellings.
Results: We did not identify
any issues with the
information provided to the
valuer. 
Our review of the council’s
valuation team’s work
confirmed the
appropriateness of the
methodology and
assumptions used. We did
not identify any non-
compliance with RICS
guidance. 
We found that management
have an appropriate level of
involvement and oversight of
the valuation process.
Paragraph 27 identifies an
opportunity to strengthen the
valuation process for
Heritage assets. 
We concluded that
management’s assessment
that land and buildings not
revalued in 2022/23 are not
materially misstated, was
reasonable, and found
assumptions made to be
appropriate. 
We did not identify any issues
with the reconciliation
between the financial ledger
and the property asset
register. 
We found that appropriate
disclosures have been made
regarding the assumptions in
relation to the valuation of
land and buildings. 
Conclusion: No issues were
identified with the
assumptions applied to the
revaluations.

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Audit of 2022/23 Annual Accounts | 16 
29. In addition, we identified “areas of audit focus” in our 2022/23
Annual Audit Plan where we considered there to be risks of material
misstatement to the financial statements. These areas of specific
audit focus were: 
• Pension balance: This is considered at Exhibit 2 and based
on the findings of the audit procedures performed, there are
no matters which we need to bring to your attention.
• Service concession arrangements: In February 2023, the
council approved the adoption of the revised accounting
arrangements under Local Government Finance Circular
10/2022 for the recalculation of debt repayments arising from
the council’s service concession contracts aligned to the
useful economic life of the assets under the contracts.  The
application of financial flexibility on this basis resulted in a
retrospective adjustment and financial benefit to 31 March
2022 of £21.546 million, and reductions in the annual debt
repayment charges over the period to 2037/38.  We
confirmed that the council has complied with the relevant
statutory guidance in accounting for this in the 2022/23
Annual Accounts. 
Correspondence referred to the auditor by Audit Scotland/Statutory
objections to the accounts 
30. We received an objection to the accounts covering issues
related to the Largs Common Good Fund and Trust Funds.  We met
with the objector and considered the issues and evidence provided. 
We are satisfied that this did not identify any issues which had an
impact on our opinion on the financial statements.
31. Through consideration of the objection, it has been identified
that the council has not held an annual putting competition in Largs,
to meet the requirements of the Isabella McPhee Memorial Fund. 
Based on the low numbers of entrants in a similar competition
planned previously, there was not sufficient income available from
the trust fund to meet the costs of organising the competition and
awarding prizes. The council will consider any proposals from third
parties to host a putting competition to which it could contribute prize
money from the fund. The council confirmed that it had no such
approaches during the year. 
The council’s 2022/23 Management Commentary provides a fair and
balanced picture of its performance and operational activity for the
year

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Audit of 2022/23 Annual Accounts | 17 
32.  The council’s Management Commentary that accompanies
the Annual Accounts explains how the council has performed against
its budget. The council has included a good level of disclosure on the
principal risks it is facing going forward. This includes details on the
challenging financial environment the council is operating within. 
33. In our view, the 2022/23 disclosure represents a fair and balanced
commentary on the council’s performance in 2022/23 and is transparent on the risks
it faces in the coming year. 
The Annual Governance Statement provides an appropriate level of
disclosure on the council’s governance arrangements during
2022/23 
34.    The council has a Local Code of Corporate Governance, and
this is reviewed and updated annually. The local code follows the
principles set out in the CIPFA /SOLACE Framework ‘Delivering
Good Governance in Local Government’ (2016). The council’s
Annual Governance Statement complies with this guidance. 
The audited part of the Remuneration Report was consistent with
the Annual Accounts and has been prepared in accordance with
applicable regulations 
35.  The Local Authority Accounts (Scotland) Regulations 2014 requires the
council to include a Remuneration Report within its Annual Accounts that includes
details of: 
• the remuneration of relevant persons, including pension
entitlements, for the financial year (and prior year
comparator); and accrued pension benefits figures at 31
March of that year, and 
• information on pay bands and the number and cost of exit
packages approved during the financial year. 
36.  We have no issues to report in relation to the information included within the
Remuneration Report in the council’s 2022/23 Annual Accounts. 
Follow up of prior year recommendations   
37. There was one improvement action raised in Deloitte’s
2021/22 Annual Audit Report which relates to accounting for
infrastructure assets   This is a national issue which is currently
under discussion as part of the consultation process for the Code of
Practice on Local Authority Accounting in the UK (accounting code)
for 2024/25.  Once further guidance emerges, we will work with the
council to address this matter.

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Audit of 2022/23 Annual Accounts | 18 
Our audit opinions on Section 106 charities were
unmodified
38. Elected members of the council are trustees for eight
registered Scottish charities:
• Anderson Park Trust – Charity number SC042136
• Douglas Sellers Trust – Charity number SC042101
• Margaret Archibald Bequest - Charity number SC042117
• North Ayrshire Council Trust – Charity number SC025083
• Dalry Trust – Charity number SC043644
• Kilbirnie & Glengarnock Trust – Charity number SC043600
• Kilwinning Trust – Charity number SC043374
• Largs Trust – Charity number SC043494
39. The trust balances are disclosed in a note in the council’s
Annual Accounts but do not represent assets of the council so are
not included within the cash and cash equivalents figure shown in
the council’s balance sheet. 
40. Due to the interaction of the Local Government in Scotland
Act 1973 with the charities legislation, a full and separate
independent auditor's report is required for the statement of
accounts of each registered charity where members of North
Ayrshire Council are sole trustees, irrespective of the size of the
charity. 
41. Our duties as auditors of the charities administered by North
Ayrshire Council are to:
• Express an opinion on whether the charity’s financial
statements properly present the charity’s financial position
and are prepared in accordance with charities legislation. 
• Read the Trustees’ Annual Report and express an opinion
as to whether it is consistent with the financial statements. 
• Report on other matters, by exception, to the Trustees and
to the Office of the Scottish Charity Regulator (OSCR). 
42. The council has made full use of the connected charities
provision and reports all charities within one set of accounts.

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Audit of 2022/23 Annual Accounts | 19 
43. Six trusts have been dormant for a period of 3 years or more
and of these, three Trusts have been dormant for over 5 years. The
dormancy of each identified Trust is disclosed on page 6 of the
Trustees annual report. There is no clear plan on how to bring these
Trusts back in to use. It is therefore unlikely that these Trusts meet
the requirement of public benefit. This has been raised as a
recommendation in Appendix 1. 
44. We have given an unqualified opinion on the Annual Accounts
of the eight charities administered by the council and have no
matters to report under ISA (UK) 260 (Communication with Those
Charged with Governance) or ISA (UK) 701 (Communicating key
audit matters in the Independent Auditor’s Report).

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2. Best Value | 20 
2. Best Value 
Councils have a statutory duty to make arrangements to secure
continuous improvement in the performance of their functions.
Conclusions
The Council has continued to demonstrate a strong culture of continuous
improvement since its last Best Value report in 2020. It has robust
arrangements in place to secure Best Value.  It reports on how it is
delivering improvements for communities and residents and has a clear
understanding of where it needs to improve.   
Good progress has been made with the recommendations made in its
2020 Best Value Assurance Report.  In particular, it has a new
performance dashboard designed to provide a much more user friendly
and accessible way for residents to access performance data.   
The council and its partners have a shared, long-term vision focused on
addressing inequalities – A North Ayrshire that is fair for all. The council
sets out four clear priorities that are aligned with the CPP’s three key
themes, in Our Council Plan 2023-28. 
The council’s new priorities were developed from sustained engagement
with its communities. The council demonstrates genuine commitment to
working with and empowering local communities. 
The council has adopted an ambitious target for North Ayrshire to be net
zero by 2030. The council is using interim targets to help it track
progress. A 49 per cent reduction in emissions has been reported since
2005. 
Best Value work in 2022/23
45. Councils have a statutory duty to make arrangements to
secure continuous improvement in the performance of their
functions. Expectations are laid out in the Best Value Revised
Statutory Guidance 2020.

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2. Best Value | 21 
46. As set out in the Code of Audit Practice 2021, Best Value
audit is integrated with other wider-scope annual audit work. For
2022/23 the scope of Best Value work included conclusions on:
• The Accounts Commission’s requested thematic work on
leadership in the development of the council’s strategic
priorities. 
• Progress made against Best Value improvement actions
made in previous years.
• Council service performance improvement. 
• Effectiveness of council performance reporting. 
47. In addition to the work set out in the remainder of this section,
Best Value work has informed the content and conclusions set out in
parts 3 to 6 of this Annual Audit Report.
Leadership in the development of the council’s
strategic priorities
48. This year auditors were asked to focus on the councils’
leadership of the development of new local strategic priorities. The
results of this work were reported to the council’s elected members
at the November 2023 Audit and Scrutiny Committee. 
49. The key findings in this report were as follows: 
• The Council has continued to demonstrate a strong culture
of continuous improvement since its last Best Value report in
2020. It has robust arrangements in place to secure Best
Value.  It reports on how it is delivering improvements for
communities and residents and has a clear understanding of
where it needs to improve.  
• The council and its partners have a shared, long-term vision
focused on addressing inequalities – A North Ayrshire that is
fair for all. The council sets out four clear priorities that are
aligned with the CPP’s three key themes, in Our Council
Plan 2023-28.
• The council’s new priorities were developed from sustained
engagement with its communities. The council demonstrates
genuine commitment to working with and empowering local
communities. 
• Reducing inequalities is central to the vision and priorities of
both the council and the Community Planning Partnership.
The council views increasing inequalities as a very high risk.
Addressing climate change is also a clear priority for both.

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2. Best Value | 22 
• The council has adopted an ambitious target for North
Ayrshire to be net zero by 2030. The council is using interim
targets to help it track progress. A 49 per cent reduction in
emissions has been reported since 2005.
• A council-wide workforce strategy is in place however clear
alignment will be needed with the council's Sustainable
Change Programme as it progresses to maintain a synergy
between workforce, service, financial and digital plans. 
• Financial management is effective, however the current
Medium Term Financial Plan shows significant funding gaps
for 2024/25 of £11.8 million and £11.4 million for 2025/26.  
Strategic initiatives which require long-term revenue and
capital commitments are properly incorporated into the
financial planning process.  To deliver balanced budgets
over the medium-term, delivery of the Sustainable Change
Programme is key.
• The leadership has been effective in setting clear priorities
but now needs to finalise Delivery Strategies and Action
Plans to ensure cross council delivery of the strategic aims
and outcomes.
• Continuous improvement continues to be embedded in the
council's culture. The council uses regular activities
alongside more innovative approaches to identify areas for
improvement.
• The council has a well established performance reporting
framework.  However development continues and in
November an updated approach to self-assessment is being
discussed alongside an improved Performance Management
Strategy.   
• The new Council Plan Performance Management
Framework includes 26 performance indicators directly
linked to the council’s priorities. All indicators have a
baseline value and targets. The first mid-year progress
report on Our Council Plan 2023-28 will be published in
January 2024. 
• Council Plan progress update reports and LGBF reports are
balanced and informative, providing a wealth of information,
but many of the current public performance reporting pages
on the council’s website need to be updated. 
• The council’s overall performance is improving. The number
of Local Government Benchmarking Framework (LGBF)
indicators in the top two quartiles has increased over time to
48 per cent in 2021/22.

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2. Best Value | 23 
• Good progress has been made on all four of the
recommendations made in the 2020 Best Value Assurance
Report.
50. Elected members and senior officers recognise that decisive
and focussed leadership is needed to deliver the priorities set out in
the new plan, to improve the outcomes for citizens. In doing so, a
number of improvements are required to demonstrate achievement
of Best Value.   Audit improvement recommendations were included
in the thematic report and are replicated in Appendix 1 of this report.
This includes details on the council’s response to the
recommendations. We will report on the progress over the term of
our audit appointment. 
51. As set out in the Code of Audit Practice 2021, Best Value
audit is integrated with other wider-scope annual audit work.
Therefore, in addition to the work set out in the remainder of this
section, Best Value work has informed the content and conclusions
set out in parts 3 to 6 of this annual audit report.
The council has made good progress with all the
recommendations made in its 2020 Best Value
Assurance Report
52. The 2020 Best Value Assurance Report ( BVAR) for North
Ayrshire Council was published in June 2020. It reported that; “The
council has a strong culture of continuous improvement. It has
significantly improved and continued to make progress since the last
Best Value report in 2011. Council priorities, plans, actions, and
outcomes are clearly linked. Staff play an active role in identifying
and driving improvement. The council is delivering improvements for
communities and residents.” 
53. The 2020 BVAR contained four improvement
recommendations. In the last update reported to the Council in
March 2022, management noted all actions as complete. As part of
our 2022/23 Best Value thematic work, we followed up the agreed
actions from the 2020 report. We concur with the view that good
progress has been made on the recommendations.  Further
developments are ongoing in relation to three of the four
recommendations. These relate to making all locality plans publicly
available (see paragraphs 63 to 65), delivery of its Strategic Change
Programme (see paragraphs 113 to 116), and alignment of
workforce plans to the council's transformation activity (see
paragraphs 124 to 127). 
54. The council addressed the fourth 2020 BVAR
recommendation to review its public reporting online portal by
replacing it with an innovative, internally-developed performance
dashboard. However due to resource constraints, the council has not

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2. Best Value | 24 
been able to keep the data up-to-date this year and has decided to
keep it offline until it can be updated (see paragraphs 60 to 62).
The council is applying and developing innovative
approaches to communicating its vision and priorities
to its residents. Improving its website would help more
residents access this material 
55. Our Council Plan 2023-28 makes good use of infographics
and photographs. The text is large, the layout is clear and the
language used is easy to understand while still effectively
communicating its vision and priorities. This makes it accessible for
interested parties from a range of backgrounds. Jargon is kept to a
minimum. For example instead of using the word ‘outcomes’ the
council uses ‘We will know we’re making progress when…’. 
56. The council has produced an effective and engaging two-
minute video as one way of communicating its vision and priorities,
as set out in Our Council Plan 2023-28. The video can be found on
the council’s website and uses plain language and images from
around North Ayrshire to bring to life its priorities. A British Sign
Language version of the video has also been created. 
57. The council is planning further innovative approaches to
sharing its vision and priorities. It has plans to: 
• create a child-friendly version of its council plan by the end
of 2024. To help develop this version of the plan it is
consulting with young people including members of the
Scottish Youth Parliament, care-experienced children and
P7 members of pupil councils across schools in North
Ayrshire.  
• develop a plan on a page with a QR code to be distributed to
frontline services. It is intended that this will be set out as a
contract with residents, setting out the council’s four priorities
and will be signed by the Chief Executive and the Leader of
the council. The QR code will take the user to a page on the
council’s website where performance reports developed in a
magazine style will be able to be accessed.   
58. The council has acknowledged that its website would benefit
from improvement and it is currently being reviewed with a view to
being replaced by Autumn 2024.  At present there is no reference to
Our Council Plan 2023-28 on the council’s homepage. To access the
plan, the user has to click on ‘Council & democracy’, then click on
‘Strategies, plans and policies’ and then access the plan from a long
alphabetical list. Therefore unless the user knows the plan exists and
conducts an internet search for it then they would not come across it.
This has resulted in a recommendation in the BV Thematic Report

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2. Best Value | 25 
that the council should prioritise concluding its website review with a
view to improving it as soon as possible. This will bring many
benefits, including raising more awareness of its vision and priorities.
The council addressed the 2020 BVAR
recommendation to review its public reporting online
portal by replacing it with an innovative, internally-
developed performance dashboard. However due to
resource constraints, the council has not been able to
keep the data up-to-date this year and has decided to
keep it offline until it can be updated.  
59. The council’s 2020 Best Value Assurance Report (BVAR)
commented that: 
…Performance reporting systems are clearly focused on priority
areas. Targets are realistic and kept under review. Performance
information is readily available in a variety of formats. Reports have
become more user-friendly and focused in recent years. 
60. The BVAR recommended that the council should review its
public reporting online portal, North Ayrshire Performs, to make it
more user friendly and accessible. The council reported in March
2022 that it had replaced its North Ayrshire Performs portal with a
new performance dashboard developed in-house by the Corporate
Policy, Performance and Elections Team and launched in February
2021. The dashboard was designed to provide a much more user
friendly and accessible way for residents to access our performance
data. The layout of the dashboard was seen as innovative and the
council was asked to demonstrate it to a number of other councils. 
61. When accessing the performance dashboard a notice
appears – We are in the process of updating our dashboard with the
most recent data. This holding page has been in place for a number
of months. Due to capacity issues this year within the Corporate
Policy, Performance and Elections Team, and to prevent out of date
information being displayed, the council decided to take the
performance dashboard down.   
62. The holding page contains a link to the council’s performance
reporting webpages and contains contact details for the team. The
council intends to refresh the dashboard to reflect Our Council Plan
2023-28 over the next few months.

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2. Best Value | 26 
The council has not yet fully addressed the 2020 BVAR
recommendation that all locality plans should be
publicly available.  
63. The 2020 BVAR recommended the council should work with
locality partnerships to make clear what the intended impacts are of
locality plans and make them publicly available. In response local
partnership priorities were refreshed during 2020 and 2021,
providing increased focus on priorities targeting local inequalities,
with five of the six locality partnerships agreeing their ongoing
priorities in June 2021. The refresh of Arran’s local partnership
priorities was ongoing to take into account the development of its
Island Plan, subsequently published in March 2022. The intention
was to publish these on North Ayrshire’s Community Planning
website.  
64. At October 2023, Arran’s locality plan only includes priorities
and no plan. Its comprehensive Island Plan is not linked to the CPP
website.  In addition, Links to the locality plans on the CPP’s website
for Irvine and Three Towns are not working and locality planning
impact reports, produced in Summer 2021, that contain
achievements such as total amounts of Community Grants and
Community Investment Fund awarded are available on the CPP
website for all localities except Arran.  
65. This has resulted in a recommendation in the BV Thematic
Report that the council should update all locality planning information
and corresponding links as soon as possible.

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3. Financial management | 27 
3. Financial management
Financial management means having sound budgetary
processes, and the ability to understand the financial
environment and whether internal controls are operating
effectively.
Conclusion
The council reported a significant service underspend of £15.9 million
against its 2022/23 revised budget.   
There was a £22.439 million net increase in usable reserves, balances
total £135.680 million at 31 March 2023.  £21.546 million of the increase
is from the application of permitted Service Concession Arrangements
(PPP/PFI) flexibilities. 
Capital expenditure was significantly lower than the original capital
programme for the year. 
The council has effective financial management processes in place to
manage budgets and support the sustainability of services in the
medium-term. This is supported by an experienced finance team and the
processes in place allow members to carry out effective scrutiny of the
council’s finances. 
Financial systems of internal control were designed effectively, but we
identified one area where the control could be strengthened. Standards
for the prevention and detection of fraud remain appropriate. 
The council operated within budget in 2022/23 
66. The council approved its 2022/23 budget in March 2022. The
budget was set at £380.7 million, which included planned savings of
£3.1 million and no contribution from reserves. Budget adjustments
throughout the year resulted in a revised budget for 2022/23 of
£424.0 million which included a £15.9 million contribution from
reserves.  
67. In the 2022/23 Annual Accounts, the council reported a total
service underspend of £15.9 million summarised in Exhibit 4, of

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3. Financial management | 28 
which £2.8 million relates to reduced debt charges as a result of the
application of the service concession arrangements.   
Exhibit 4
Summary of significant variances against budget 
Area £m Reason for variance
Underspends  
Communities £5.3
million
Underspend includes the impact of industrial action
by teachers, net teaching and non-teaching staff
turnover and reduced expenditure on Early Learning
and Childcare due to the revised programme for full
implementation and lower than anticipated take-up of
places. 
Financing costs £7.6
million
Underspend includes revision to annual debt
repayment charges under the revised service
concession arrangements of £2.8m and £4.8m from
a planned underspend linked to the treasury strategy.
Other corporate items £3.0
million
Underspend includes higher than anticipated income
and reduction in bad debt provision.
Source: North Ayrshire Council 2022/23 Annual Accounts
There was a £22.439 million net increase in usable
reserves
68. One of the key measures of the financial health of a council is
the level of reserves held. In 2022/23 there was a net increase of
£22.439 million in the council’s usable reserves, resulting in a total
balance of £135.680 million at 31 March 2023 (Exhibit 5). 
69. Within the general fund reserve the most significant
movements were in relation to the following:
• Planned use of £15.964 million for earmarked spend agreed
through decisions taken by members during the year. 
• Increase of £21.546 million following the application of
Service Concession Arrangements (PPP/PFI) flexibilities in
accordance with Finance Circular 10/2022. 
• Increase of £18.794 million due to 2022/23 underspend.

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3. Financial management | 29 
Exhibit 5
North Ayrshire Council – usable reserves 
Reserve 31 March 2021
£ million 
31 March 2022
£ million
31 March 2023
£ million
General fund  £66.044 £85.989 £110.115
Housing revenue account £14.221 £15.616 £13.685
Insurance fund £3.381 £3.140 £2.998
Capital fund £3.119 £8.587 £8.882
Total usable reserves  £86.765 £113.241 £135.680
Source: North Ayrshire Council Annual Accounts 2020/21 to 2022/23
70. As detailed in the March 2023 CIPFA Bulletin 13 Local
Authority Reserves and Balances, there is no prescribed level of
reserves, but the Proper Officer (the council’s Head of Finance) has
a responsibility to advise members on the creation and levels of
reserves that are appropriate to the council’s circumstances.
Reserves balances can be held for three main purposes:
• Working balance: To help cushion the impact of uneven
cash flows and avoid unnecessary temporary borrowing.
• Contingency: To cushion the impact of unexpected events or
emergencies.
• Known requirements: To build up funds to meet known or
predicted requirements.
71. The council’s general fund reserve includes an unearmarked
balance of £8.053 million, representing 2% of the expenditure
budget of £406.157 million for 2023/2024.  Management considers
that this level of reserve reflects a suitable contingency to contribute
towards any unanticipated pressures and is consistent with, although
at the lower end of, the council’s approved strategy of maintaining
unearmarked reserves between 2 and 4 per cent of net expenditure
to meet the potential cost of unforeseen liabilities. 
72. The remainder of the general fund reserve, £102.1 million, is
earmarked for specific purposes such as the supporting the council’s
renewal and recovery strategy (£12.9 million), supporting the

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3. Financial management | 30 
medium-term financial planning strategy (£17.7 million) and
supporting borrowing linked to the council’s capital investment
programme (£18.9 million). 
73. The level of reserves has enabled the council to deliver
medium to long-term strategies, fund one-off costs and smooth its
core revenue budget requirement.  However, the council recognise
that while conditions around funding remain, including the
requirement to passport full funding to the IJB and maintain teaching
and support staff numbers at 2022 levels, this places a
disproportionate burden on other areas of council services as well as
creating a financial risk to the council.   
74. The Head of Service (Finance) acknowledges that based on
current estimates, delivering balanced Budgets over the medium-
term will be very challenging and will require a range of approaches,
including reduced investment in services, further service reform / re-
design, income generation, efficiencies from the Sustainable Change
Programme, use of council reserves and a level of Council Tax
increase that balances inflation against the impact on citizens.
Capital expenditure was significantly lower than the
original capital programme for the year
75. The General Services Capital Investment Programme
2022/23 to 2030/31 was approved by Council on 2 March 2022. The
Housing Revenue Account (HRA) Capital Investment Programme
2022/23 was approved by Council on 16 February 2022.  General
Fund Capital Expenditure outturn was £36.5 million in line with the
revised annual budget for 2022/23.  The HRA Capital Expenditure
outturn was £30.5 million, an underspend of £6.4 million compared
to the revised annual budget for 2022/23 of £36.9 million.    
76. For both programmes a number of changes were made
during the year to the original budgets. The capital monitoring report
for Period 4 2022/23 (31 July) noted that for the General Fund
approved programme of £124.2 million, a review of delivery
timescales resulted in a reprofiling of £75.3 million to 2023/24 and
beyond.  Similarly for the HRA approved programme of £114.5
million, £60.1 million was reprofiled to 2023/24 and beyond. Full
details of individual projects re-phased from 2022/23 were reported
to Cabinet during the year.  
77. Reprofiling for the General Fund included £11.0 million for
Ardrossan Campus, £24.1 million for Ardrossan North shore and
£15.2 million relating to a corporate phasing adjustment reflecting
the degree of uncertainty in the total expenditure projections. 
Reprofiling for the HRA mainly related to New Builds of £42.5 million.  
78. We believe there is scope for the council to improve its
forecasting of capital projects and more accurately plan expenditure,

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3. Financial management | 31 
recognising the extent of optimism bias that appears to have existed
in 2022/23.
Recommendation 3 
The capital programmes should be reviewed to reflect the apparent
optimism bias that existed in 2022/23. 
79. In a capital programme performance update report to Cabinet
in March 2023, the Head of Service (Finance) noted that in relation
to the capital programmes, areas of risk have been identified as a
result of cost volatility arising from ongoing inflationary pressures,
outstanding contractor claims and supply chain issues.  These
ongoing issues will make delivery of the capital investment
programmes challenging in 2023/24 and subsequent years.
There are well established budget monitoring and
reporting processes in place
80. The council has effective financial management processes in
place to manage budgets and support the sustainability of services
in the medium-term. This is supported by an experienced finance
team and the processes in place allow members to carry out
effective scrutiny of the council’s finances.
81. The Cabinet regularly review progress against budget
throughout the year. The budget updates provide a good level of
information on the reasons for variances, the projected financial
outturn and the challenges facing the council for the rest of the year.
The information is provided at timely intervals throughout the year
which enables scrutiny from members. 
Overall borrowing levels have decreased
82. At 31 March 2023, long term borrowing stood at £202.427
million, an increase of £19.97 million on the 2022 level of £182.457
million. During the same period, short term borrowing decreased
from £84.164 million to £51.568 million, a decrease of £32.596
million. The reduction reflects the scheduled repayments of debt
which matured during the financial year.
83. Total external debt, which includes the council’s long-term
liabilities, was within the authorised limit and operational boundary
set by the treasury management strategy.

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3. Financial management | 32 
Financial systems of internal control were effective
however we identified one area where an existing
control could be strengthened
84. From our review of the design and implementation of systems
of internal control (including those relating to IT) relevant to our audit
approach, we have not identified any issues that represent a risk of
material misstatement for the 2022/23 Annual Accounts. We did
however identify one area where an existing control could be
strengthened:
• Council tax property reconciliation: The sample
reconciliation we reviewed between the council’s records and
assessor’s data did not state where the data originates from,
what it had been reconciled to, or who had performed the
reconciliation and when.
Recommendation 4 
The format of the reconciliation between the council’s records and
assessor’s data could be improved by clearly stating where the data
originates from, what it has been agreed to, the name of the officer
performing the reconciliation and the date agreed. 
85. Except for this suggested improvement, the key controls
within the council’s main financial systems were assessed as being
designed and implemented appropriately. We are satisfied that our
audit work has provided sufficient assurance that there is no material
misstatement of the accounts from these issues. 
Internal audit provided a reasonable level of assurance
over the council’s framework of governance, risk
management and control arrangements during 2022/23
86. The internal audit service provides members and
management with independent assurance on risk management,
internal control and corporate governance processes as well as
providing a deterrent effect to potential fraud.
87. Internal audit’s annual report, presented to the 30 May 2023
Audit and Scrutiny committee, provided a reasonable assurance
over the framework of governance, risk management and control
and that adequate controls were in place and were operating
throughout the Council in 2022/23.

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3. Financial management | 33 
88. An external review of the council's Internal Audit team was
completed by West Dunbartonshire Council and was reported to the
Audit and Scrutiny Committee in September 2022. The review
assessed the compliance of the Council's Internal Audit team with
the 14 sections of the Public Sector Internal Audit Standards
(PSIAS) and noted that the team fully conforms with 13 of the
standards and generally conforms with the remaining one. Overall,
the assessor was able to provide substantial assurance that the
Council's Internal Audit team complies with the requirements of the
PSIAS.
89. A total of 22 internal audit reports were issued during
2022/23. Nine audit opinions gave substantial assurance, 11 gave
reasonable assurance and the remaining two reports with a wider
scope gave combined audit opinions of Limited/Reasonable and
Limited/Substantial.  All 32 action points raised in the year were
accepted by management.  73% of action points were implemented
on time by council services against a target of 80%.
90. To avoid duplication of effort we place reliance on the work of
internal audit wherever possible. In 2022/23 we did not plan to place
formal reliance on the work of internal audit to support our financial
statements audit opinion. However, we considered internal audit
report findings as part of our wider dimension work. 
The council has in place appropriate arrangements for
the prevention and detection of fraud and corruption
91. The council has a range of established procedures for
preventing and detecting fraud and irregularity including counter
fraud and corruption strategy, whistleblowing policy and procedures,
and codes of conduct for members and officers.
92. A Corporate Fraud Team provides the Council with the
capacity to investigate fraud both within and against the
organisation.  The team received 357 referrals for investigation
during 2022/23 (2021/22: 280 referrals). All referrals made to the
team are investigated.  346 cases were closed during 2022/23
(2021/22: 284 cases) with results achieved (fraud, error or other
recovery/action) in 109 cases.   Fraud and error totalling £0.236
million was identified.
93. The council continues to participate in the National Fraud
Initiative (NFI). This is a counter-fraud exercise across the UK public
sector which aims to prevent and detect fraud. The latest biennial
NFI exercise commenced in October 2022 with the submission of
data sets to the Cabinet Office. The Corporate Fraud Team co-
ordinates the Council’s participation in the NFI. Data matches to date
have been received between January and March 2023 and passed
to the appropriate teams for further investigation. This exercise is
due for completion by March 2024.

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3. Financial management | 34 
94. We have concluded that the council has in place appropriate
arrangements for the prevention and detection of fraud and other
irregularities. We are not aware of any specific issues that we need
to bring to your attention.

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4. Financial sustainability | 35 
4. Financial sustainability
Financial Sustainability means being able to meet the needs of
the present without compromising the ability of future
generations to meet their own needs.
Conclusion
The council has a good process in place for financial planning. 
The current Medium-Term Financial Plan shows significant funding gaps
for 2024/25 and 2025/26 of £11.8 million and £11.4 million respectively.
The use of the service concessions flexibilities has partially mitigated
medium-term financial challenges. 
Good progress continues to be made in developing the council’s
Sustainable Change Programme which is key to ensuring the delivery of
balanced budgets over the medium-term.  
The council approved a balanced budget for 2023/24 in
March 2023
95. We recognise the increasingly challenging financial environment
councils are operating in. Additionally, in its May 2023 Local
Government in Scotland Overview 2023 report, the Accounts
Commission commented on the limited flexibility councils have with
their funding, noting that: “An increasing proportion of funding is
ringfenced or directed for national policy initiatives. While this is
important to help deliver national priorities, it prevents councils from
making decisions about how funds can be used at a local level, to
meet local need.”
96. The Council approved a balanced budget for 2023/24 of £407.8
million in March 2023. This incorporates the 2022/23 base budget
adjusted to reflect the outcome of a full review of service pressures,
previously approved savings, operational budget adjustments,
national expenditure requirements and a net contribution of £8.9
million to the Health and Social Care Partnership.   The council took
the decision to increase council tax by five per cent to fund service
expenditure in 2023/24.

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4. Financial sustainability | 36 
97. Funding from Scottish Government to support the 2022/23 pay
award has been paid as a capital grant (£3.2m in 2023/24). This has
released revenue resources previously earmarked to fund capital
projects to now support the revenue position per agreement via
COSLA and Scottish Government.  
98. The 2023/24 budget includes £3.4 million contribution from
reserves, including the service concessions flexibility, and additional
approved savings of £1.6 million.  A further £4.0 million of service
concession flexibility was approved to assist with workforce planning
spend-to-save initiatives. 
99. In a letter from the Deputy Director: Workforce, Infrastructure
and Digital on 9 February 2023 to all local authorities, the Scottish
Government confirmed the need for councils to protect teacher
numbers, pupil support staff and learning hours. Officers
acknowledge that the conditions around maintaining teacher
numbers presents a significant financial risk to North Ayrshire
Council within the context of a falling pupil roll relative to other local
authority areas and from the known reduction in Scottish Attainment
Challenge funding (£1.1m in 2023/24). 
The council has well established processes in place
for planning into the longer term 
100. The council has well-established processes for setting and
monitoring budgets.  Its General Fund Long Term Financial Outlook
(LTFO) is central to the Council’s strategic financial framework and
establishes a sound basis for the development of the Medium-Term
Financial Outlook (MTFO) and subsequent annual budgets, enabling
the Council to address the challenges it faces and align resources to
key priorities. The LTFO ensures that strategic initiatives which
require long-term revenue and capital commitments are properly
incorporated into the financial planning process.
101. In December 2020 the council approved its current LTFO for
the period 2021/22 to 2030/31 and MTFO 2021/22 to 2023/24.  The
LTFO 2021/22 to 2030/31 identified an estimated funding shortfall of
£120 million over the period which the Council requires to address. 
This was based on best estimates with sensitivity analysis
highlighting that a 1% change in the underlying assumptions could
result in this increasing to as much as £228 million over the same
period. 
The current MTFP shows significant funding gaps
from 2024/25 
102. An updated MTFO is presented to the Council in November
and an updated Medium Term Financial Plan (MTFP) providing an
overview of the Council's anticipated financial position on the

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4. Financial sustainability | 37 
General Fund revenue budget for the next three financial years is
presented to the Council in March.  The MTFO for the period
2023/24 to 2025/26 was approved by the Council in November 2022.
103. In the March 2023 Council meeting, the Head of Service
(Finance) noted the significant ongoing risks to the financial
sustainability of service delivery and the requirement for the Council
to hold a sufficient level of reserves. He also noted that the level of
reserves set out in the budget aligns with known future commitments
but that the Change and Service Redesign Fund will require to be
kept under review to ensure sufficient resources are available to
continue to support the Council’s Sustainable Change Programme.  
104. The MTFP for 2023/24 to 2025/26 builds on the analysis
reflected in the Medium-Term Financial Outlook and provides a
balanced budget for 2023/24 with indicative funding gaps remaining
for 2024/25 and 2025/26 of £11.8 million and £11.4 million
respectively. This position, includes the profiled use of Service
Concession flexibility totalling £1.9 million in 2023/24, £5.0 million in
2024/25 and £4.0 million in 2025/26. The position into the longer
term continues to present a significant challenge to the sustainability
of the Council’s finances.  
105. The council is due to present an updated financial plan (MTFO)
to members in December 2023. 
106. The Convention of Scottish Local Authorities (COSLA) and the
Scottish Government (SG) have agreed the New Deal, or Verity
House Agreement. It is based on three shared priorities: tackling
poverty; just transition to net zero; and sustainable public services.
The SG and COSLA will work together on engagement on budget
planning, a fiscal framework, programmes of activities and a review
of local government grant funding. SG and local government will also
agree a monitoring and accountability framework.
107. The council has committed to updating its financial plans in line
with the financial environment it is operating in at the time alongside
its strategic priorities. These updates should include any
developments from the Verity House Agreement. This will ensure a
cohesive approach to the delivery of services and outcomes for
citizens. 
The use of Service Concessions has partially
mitigated medium-term financial challenges
108. As set out in paragraph 29, the Council has a number of PFI
and similar projects which fall within the scope of service concession
arrangements; North Ayrshire Council Schools and Largs Campus. 
By bringing the accounting of PPP / DBFM contracts into alignment
with the accounting for all other local authority assets and following
approval by the Council in February 2023, the retrospective sum of

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4. Financial sustainability | 38 
£21.5 million up to 2022/23 is available to support the significant
pressures in the MTFP.
109. In a report to the February 2023 Council meeting, the Head of
Service (Finance) noted that the retrospective element of this
change would be utilised to help temporarily and partially mitigate
the significant challenges identified in the budget gap within the
medium-term General Services Revenue Budget. He also noted that
use of this flexibility, however, would have to be applied in a limited
and controlled manner across several financial years, and critically,
that this runs in parallel with more sustainable measures to reduce
the cost base of the Council in line with available funding and the key
priorities.
Community budget engagement was good
110. The Council carried out an extensive programme of community
budget engagement during January 2023.  Consultation is now a
matter of routine and included 6 locality-based face to face sessions
with citizens and community groups and through the release of an
on-line questionnaire structured around the functions of the Council
and the level of relative priority citizens place on them.  A total of
1,400 questionnaires were completed.  
111. All the feedback from the locality-based sessions and from the
questionnaires was consolidated and shared with elected members
for consideration as part of the Budget setting process. The
feedback was wide ranging with individual localities having differing
local priorities. In overall terms the Council services which ranked
highest in terms of priority included: 
• household waste collection 
• roads and paths investment and maintenance 
• education services 
• streetscene services. 
• access to Council housing and repairs, and 
• social care services.
To deliver balanced budgets over the medium-term,
delivery of the Sustainable change Programme is key 
112. The council’s 2020 Best Value Assurance Report (BVAR)
commented that: 
… The council has made good progress with its
transformation agenda; however, it still faces a

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4. Financial sustainability | 39 
significant shortfall and detailed plans are not yet in
place. 
113. Whilst progress has been impacted by the pandemic we
reported in our thematic report that good progress has been made in
developing the Sustainable Change Programme. The Council
recognise that it is important that a pipeline of activity continues to be
identified, with a primary focus on generating financial efficiencies to
help address the significant financial pressures across the MTFP. 
The Transformation Board which considers and agrees work to be
progressed under the Programme is chaired by the Chief Executive
with sponsors identified across all workstreams at Chief officer level.
114. The programme is subject to regular review and monitoring via
a benefits tracker. The tracker includes projected savings, any
workforce implications for delivery and a roadmap that outlines when
key milestones will be delivered and by whom. The current
workstreams include: 
• use of land and property assets 
• transport and travel efficiencies and decarbonisation of fleet
• sustainability initiatives including major renewable energy
investment 
• digital strategy - accessing our council and financial inclusion. 
115. The Council acknowledge that the more progress that can be
made through delivery of the Programme, the less impact there
could potentially be on key services delivered to communities.
Financial efficiencies generated from the Sustainable Change
Programme of £1.05 million in 2024/25 and £0.3 million in 2025/26
will help address budget gaps over the medium-term. The 2024/25
savings arise mainly from the production of renewable energy at
Nethermains and Shewalton (see paragraphs 120 to 123 below).
116. Further emerging programmes are currently under discussion
by the Transformation Board which have the potential to deliver a
material financial benefit to the council.
The council has identified digital transformation as a
key part of delivering differently 
117. Digitalisation of services has been identified by the Council as
a key part of delivering services differently. The council has good
examples of positive impacts of digital initiatives on delivering
services. These include more online services being available on the
Council's website, the launch of the Xpressions App (a service
providing parents with an app to receive messages from the school)

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4. Financial sustainability | 40 
and the use of digital technology to enhance visitor experiences
through the use of QR codes.
118. In May 2023, Cabinet approved a refreshed North Ayrshire
Digital Strategy 2023-2028.  The strategy incorporates the principles
outlined by the Scottish Government in its April 2021 digital strategy
“A Changing Nation: How Scotland Will Thrive in a Digital World”.  
119.  In developing the Digital strategy, priority areas have been
identified by the Council and  the Strategy sets out specific areas of
focus across each Priority.  An action plan has been included in the
Strategy to provide the initial baseline of activity as well as a
monitoring framework that will enable progress to be tracked across
the life of the Strategy.  Key action points for the period 2022-2024
include:
• review of online digital services to identify opportunities for
improvement and promote to customers
• investigating robotic process automation opportunities
• streamline referral pathways to ensure customers gain
access to the appropriate support service
• website – accessibility and usability.
The council is progressing two solar PV farms
projects
120. In 2015/16 a study into opportunities for the creation of
renewable energy on Council land was undertaken as part of the
North Ayrshire Renewable Energy Strategy. This included outline
business cases being created for two solar photovoltaic (PV) farm
projects, to be sited at Nethermains and Shewalton former landfill
sites. 
121. Due to the removal of government subsidies, the business
cases became financially unviable and were therefore not
progressed further at that time. However, reductions in the market
value of solar PV infrastructure and associated costs since 2015
created an opportunity for the proposals to be revisited and updated
with current market values.  Taking account of the reduced costs and
changing market conditions, the two outline business cases were
refreshed by the original authors, Arcadis Consultancy Ltd. The
business cases were also subsequently analysed and peer reviewed
by academics within Strathclyde University.
122. The refreshed business cases now confirm both sites are
viable in the current market and in January 2021 Cabinet authorised
the Executive Director of Place together with the Head of Service
(Finance) to further investigate and conclude final contractual

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4. Financial sustainability | 41 
arrangements.  The total net income from this Solar PV Farm over a
20-year period is estimated as £12.8 million, with a financial return of
£0.75 million in 2024/25. However, the position has still to be
finalised and will be influenced by the timing of the project delivery
and the contractual position around utility rates.
123. The contract for Design and Build for both sites (contract value
£15,981,295) was awarded in March 2023 to Amaresco.  The
contract period will be 64 months (up to 6 months for design, up to
10 months for build, 12 months operation and 48 months
maintenance). 
Clear alignment of workforce plans will continue to be
needed with the council's Sustainable Change
Programme as it progresses 
124. North Ayrshire Council has more than 7,500 employees at an
annual cost of some £333 million. The council has established
corporate and service workforce plans which include: active
management of the size of its permanent work force; vacancy
management; review of temporary contracts; together with selective
use of voluntary severance and early retirement.   
125. The council’s workforce strategy, ’A Workforce for the Future’ is
linked to the MTFO and recognises and reflects on the significant
external pressures and financial uncertainty facing the
council.  Anticipated workforce implications associated with the
MTFP are that the workforce is projected to reduce by 26.9 Full Time
Equivalent posts (FTE’s) in 2023/24 and increase by 22 FTE’s in
2024/25.  This is prior to the outcome of the 2024/25 budget
process.  The reduction to workforce levels in 2023/24 will be
managed through a combination of vacancy management,
redeployment and voluntary early release.   
126. The council intends to implement further change in relation to
the workforce as part of wider strategies supporting transformation.
As future service models emerge from the council's transformation
activity, the workforce plans will require to be developed further. 
127. Clear alignment will continue to be needed with the council's
Sustainable Change Programme as it progresses to ensure they
adhere to the council’s priorities over the medium and longer-term
and create a synergy between workforce, service, financial and
digital plans.

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4. Financial sustainability | 42 
The council has a capital investment strategy which
underpins the development and refinement of capital
investment plans 
128. The council’s latest Capital Investment Strategy was approved
by the Council in March 2023.  This Strategy brings together the
various asset management plans and strategies across the council,
aligning investment plans with these strategies and with strategic
priorities.  The strategy is reviewed and updated on an annual basis
alongside individual asset management plans.  The refreshed
Capital Investment Programme 2023/24 to 2030/31 confirms total
investment of £434.1 million over the period.     
129. The Strategic Housing Investment Plan (SHIP) 2023 – 2028
sets out the priorities and locations for affordable housing investment
by the council and Registered Social Landlords in North Ayrshire
over the next five years. The SHIP is based on projected Scottish
Government grant funding provision for the Council and partner
Registered Social Landlords of £120.9 million during the period 2023
– 2028 and represents council investment of £84.8 million. The
Scottish Government has committed to providing North Ayrshire
Council with grant funding for the council and RSL partners of £63.0
million from April 2022 to March 2026.  
The Ayrshire Growth Deal shows the council and its
partners are focused on working together to invest in
Ayrshire 
130. In March 2019, the Ayrshire Growth Deal was signed by the
three Ayrshire Councils and the UK and Scottish Governments.  The
Deal is a 10 year programme of investment in the Ayrshire economy
with the UK and Scottish Governments contributing £103 million
each, with further funding of £45.5 million from the three councils. 
The Deal is based around five programmes:
• aerospace and space
• communities
• economic infrastructure
• energy, circular economy, and environment
• tourism. 
131. The majority of projects associated with these themes focus on
infrastructure investment designed to act as a catalyst for business
growth.  North Ayrshire Initiatives which are benefitting from

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4. Financial sustainability | 43 
programmes include the i3 Irvine Enterprise Area and Ardrossan
Waterfront.
132. The financial profile and delivery plan for each individual project
within the Deal is contained in a Financial Plan and an
Implementation Plan.  A Governance document sets out the roles
and responsibilities of partners and the processes for financial
management and audit.
133. Each partner and project lead is required to collate project data
on a quarterly basis. This information is reported to the
CEOs/Directors Group with summary information being provided to
the Ayrshire Regional Economic Partnership Board.

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5. Vision, leadership and governance | 44 
5. Vision, leadership and
governance
Public sector bodies must have a clear vision and strategy and
set priorities for improvement within this vision and strategy.
They work together with partners and communities to improve
outcomes and foster a culture of innovation.
Conclusion
The council has a clear vision that staff and community planning
partners understand
The different sets of actions and strategies to deliver the vision are being
finalised
Leadership is effective and there is good collaborative working
Scrutiny arrangements and the quality of councillors’ scrutiny appear
effective
The council has adopted an ambitious target for North Ayrshire to be net
zero by 2030.
The council has a clear vision that staff and
community planning partners understand 
134. The council published Our Council Plan 2023-28 in June 2023,
describing it as ‘our living contract with our communities in North
Ayrshire. It is the most important plan for our Council as it contains
the priorities of our residents, it is our joint plan, “our Council Plan”.
135. It has intentionally designed Our Council Plan 2023-28 to build
on the progress of the previous plan, recognising that many of the
challenges North Ayrshire experiences are complex and longer-term
solutions are required to address them. The priorities set out in its
previous plan, Council Plan 2019-24, were aspiring communities,
inspiring place and a council for the future. The council’s four new
strategic priorities, that it describes as being interlinked and
interdependent, are: Wellbeing; Communities and Local Democracy;
Climate Change, and; a Sustainable Council.  The first three
priorities focus on frontline delivery of services. The fourth priority ‘A

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5. Vision, leadership and governance | 45 
Sustainable Council’, enables effective delivery through effective
governance and management of resources. 
136. The different priorities are all supported by a number of
corporate plans and strategies. There are similarities between the
different sets of outcomes and priorities and they all contribute to the
central long-term vision.  The Plan notes that every plan, strategy
and policy within the council aligns with Our Council Plan 2023-28. 
The different sets of actions and strategies to deliver
the vision are being finalised 
137. In submitting the Council Plan for approval by the Council in
June 2023 the Chief Executive noted that once the Council Plan has
been approved, Delivery Strategies and Action Plans will be
prepared to ensure cross Council delivery of the strategic aims and
outcomes.   
138. In line with the previous Council Plan, the council will continue
to prepare an annual Delivery Plan approved by Cabinet setting out
how the priorities of the Council Plan will be delivered. This will be
remitted to the Audit and Scrutiny Committee for further scrutiny.  It is
proposed to report on the Delivery Plan every six months to Cabinet,
and thereafter to the Audit and Scrutiny Committee.  
139. The Delivery Plan will consist of the key actions published
within the Council Plan.  These will be delivered through detailed
actions within the Local Strategies. The council has recently finalised
mapping between the actions and strategies so teams delivering the
strategies can provide an update under each Council Plan
action.  This approach is designed to strengthen the ‘golden thread’
and ensure Council Plan actions can accommodate updates from
more than one team.  Local Strategies include: 
• Community Wealth Building Strategy  
• The Regional Economic Strategy  
• Community Plan (LOIP)  
• Health and Social Care Partnership Strategic Plan  
• Education Service Improvement Plan 
• Child Poverty Action Plan  
• Children’s Services Plan  
• Children’s Rights Report  
• Youth Participation and Citizenship Strategy  
• Island Plans  
• Regeneration Delivery Plan

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5. Vision, leadership and governance | 46 
• Local Housing Strategy  
• Strategic Housing Investment Plan (SHIP)  
• Local Development Plan  
• Environmental Sustainability and Climate Change Strategy  
• KA Leisure (North Ayrshire Leisure Limited) Business Plan 
140. As an integral part of the reporting process, residents and
communities will be actively encouraged to scrutinise performance
through six monthly ‘magazine style’ accessible reports which will be
published on the Council’s website. 
Leadership is effective and there is good collaborative
working
141. Effective leadership from councillors, chief executives and
senior officers, is key to councils achieving their objectives and
providing clear strategic direction. The complex local government
environment means collaborative leadership, working with partners,
communities and citizens to improve outcomes is more important
than ever. 
142. We have observed that working relationships between
members and between members and officers are constructive and
productive. Councillors show a commitment to agreed council
priorities and working together to achieve them. 
143. In May 2022, local government elections were held across
Scotland. Thirty-three councillors were elected to represent the nine
wards of North Ayrshire Council.  A minority SNP administration was
formed. Prior to the election a minority Labour administration was in
place.    
144. The Council is supported by the following main committees: 
• Audit and Scrutiny Committee 
• Cabinet 
• Education Appeals Committee 
• Licensing Committee 
• Local Development Plan Committee  
• Planning Committee 
• Appeals Committee 
• Ayrshire Shared Services Joint Committee 
• Ayrshire Economic Joint Committee.

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5. Vision, leadership and governance | 47 
Scrutiny arrangements and the quality of councillors’
scrutiny are effective 
145. The current Chief Officer and Directorate Structure includes the
following core services: 
• Chief Executive’s 
• Communities and Education 
• Place  
146. A management restructure took place in January 2023.  
Changes included the alignment of Growth and Investment with
Economy and Regeneration.  These services have incorporated
within the Place Directorate to provide better strategic alignment to
the Council’s political structure.
147. The council’s executive leadership team (ELT) meets on a
weekly basis. The ELT comprises the chief executive, two executive
directors, the director HSCP, the Head of People and ICT, the s95
officer, and the monitoring officer.   An extended chief officer
leadership team (COLT) including all other heads of service meets
on a quarterly basis. There is effective working at ELT level. Positive
relationships exist in the team and the council’s directorate structure
has helped increase corporate working. There is consistency
between directorates, both in terms of business processes such as
service planning and staff appraisal and in terms of a shared
vision.  There is general agreement that the council's vision is clear
and strongly linked to the Scottish Government’s national vision and
priorities.    
148. North Ayrshire Council operates a cabinet system. This is the
main decision-making body of the Council. It consists of 6 Members
of the SNP administration each of whom holds a specific Portfolio.
Meetings of the Cabinet are Chaired by the Leader of the Council.
This system works well and is supplemented by a policy advisory
panel that provides all elected members with an opportunity to
influence strategic and policy developments. All inspection reports
are reviewed by Cabinet, with audit reports reviewed by the Audit
and Scrutiny Committee. 
149. Council business is transparent, with all decisions being made
in public, unless they are commercially sensitive. Full council
meetings, cabinet meetings and Integration Joint Board meetings are
streamed online and all reports are uploaded to the website
three working days before meetings. There is effective working at
Cabinet level.

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5. Vision, leadership and governance | 48 
150. Working relationships between officers and councillors are
respectful and constructive.  Guidelines for member/officer relations
exist which set out the way in which Members and officers of the
council should behave towards one another and define the roles and
responsibilities of Members and officers.  Relevant officers attend
committee meetings to answer councillors’ questions. Where
particularly complex information is being provided to councillors,
briefing sessions are held to allow councillors to consider information
in more depth to inform scrutiny at committee. From our
observations of the strategic committees, scrutiny arrangements and
the quality of councillors’ scrutiny are effective. 
151. All councillors have access to Continuing Professional
Development discussions and the opportunity to participate in
self/360 assessments to review and support their ongoing
development.  A series of development events are also provided to
further support elected members development. The council has a
training and induction programme prepared for new councillors.   
The council has adopted an ambitious target for North
Ayrshire to be net zero by 2030. A 49 per cent
reduction in emissions has been reported since 2005 
152. The council declared a climate emergency in June 2019.  Its
Environmental Sustainability and Climate Change Strategy 2021-23
established its current targets - to reduce and remove emissions for
North Ayrshire to achieve net-zero carbon status by 2030, applicable
to both the council’s own estate, and North Ayrshire as a whole. The
council has also set interim targets for 2023 and 2027, helping it to
track progress and ensure that achieving the final net zero target
remains a priority. In November 2022 it reported a reduction in
council estate emissions of 68 per cent in comparison with its
baseline in 2005 and across North Ayrshire emissions had reduced
by 49 per cent.   
153. The council is currently consulting on a new Environmental
Sustainability and Climate Change Strategy covering 2024-26, due
to be published by the end of 2023. The new strategy will include a
greater focus on adaptation and carbon sequestration and will set
out more detailed proposals about how the council plans to reduce
emissions further. 
154. As set out in paragraphs 120 to 123, the council is building two
solar farms on former landfill sites to generate renewable energy and
income.  It is expected that both will be generating clean, renewable
energy in 2024 and they are seen as a key in helping the council
achieve its target of net zero carbon emissions by 2030.

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5. Vision, leadership and governance | 49 
Cyber Security arrangements 
155. As reliance on technology grows within audited bodies, failure
of network and information systems has a bigger impact on the
delivery of public services. In addition, there are more opportunities
to compromise those systems. All public bodies need to recognise
these cyber threats and embrace the importance of protecting data
and securing information. 
156. A Cyber security risk is recorded and monitored via the
council’s Strategic Risk Register. The council use a cloud-based
management platform to provide:
• anti-virus/anti-malware 
• ransomware file protection
• create and deploy policies
• endpoint detection and response
• tamper protection. 
157. A firewall is used to secure the network and control access
through rules and access control polices.  Devices and servers are
kept up to date with security patches.  The council is involved in a
joint procurement exercise with a number of other councils to
procure a managed Security Operations Centre service. That
exercise is due to begin during 2023/24. The Council also aims to
align to the Scottish Governments Cyber Resilience Framework.  
158. A third-party supplier carries out annual IT health checks
which is used for PSN certification.   The Council also has a Cyber
Incident Response Plan in place which is tested quarterly as part of
business continuity and disaster recover exercises.   The IT Manager
has confirmed that there have been no major reportable incidents
identified or detected in the last year.

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6. Use of resources to improve outcomes | 50 
6. Use of resources to
improve outcomes
Public sector bodies need to make best use of their resources
to meet stated outcomes and improvement objectives, through
effective planning and working with strategic partners and
communities.
Conclusions
The council has acknowledged that the content of its performance pages
needs to be refreshed and in particular, its Performance Dashboard
needs to be updated. 
The council needs to publish its response to Best Value reports and
audit and inspection reports to fully comply with the requirements of the
2021 Statutory Performance Information (SPI) Direction 
The council plans to introduce a new approach to self-assessment of
services. 
The council’s overall performance is improving and its rate of service
improvement is faster than other councils.   
The council publishes its performance in a number of
formats but it acknowledged that the content of its
performance pages needs to be refreshed and, in
particular, its Performance Dashboard needs to be
updated 
159. The BV thematic report concludes that Council Plan progress
update reports and LGBF reports are balanced and informative,
providing a wealth of information, but the council acknowledges that
many of the current public performance reporting pages on the
council’s website need to be updated.
160. Annual and mid-term Council Plan performance reports are
made available on the council’s performance webpage to allow

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6. Use of resources to improve outcomes | 51 
residents to track the council’s progress against its priorities. A
performance summary is also included and ‘at a glance’ shorter 
annual performance reports are also published. These are very
visual, making good use of photographs and infographics and
provide a link upfront back to the more detailed Council Plan
performance report. 
161. Other public performance information reported by the council
on its webpages includes: 
• a Performance dashboard. As described in paragraph 61,
this is currently offline until it can be updated with recent
data 
• a ‘How your council is performing’ webpage, providing a link
to LGBF data 
The council needs to publish its response to Best
Value reports and audit and inspection reports to fully
comply with the requirements of the 2021 SPI
Direction 
162. The Accounts Commission issued a new Statutory
Performance Information Direction in December 2021 which applies
for the three years from 2022/23. It requires a council to report its:  
• performance in improving local public services (including
those provided with its partners and communities), and
progress against agreed desired outcomes (SPI 1). The
Commission expects this reporting to allow comparison both
over time and with other similar bodies (drawing on Local
Government Benchmarking Framework and/or other
benchmarking activities) 
• own assessment of audit, scrutiny and inspection body
assessments and how it is performing against its duty of
Best Value, and how it has responded to these assessments
(SPI 2). 
163. In addition to the information noted above that provides
information required by these indictors, the website includes: 
• a Best Value assurance page. This includes a link to the
Best Value Assurance report from 2020 along with a video
from the council’s Chief Executive drawing out the key
messages. This page should also set out how the council
responded to the recommendations in the BVAR. 
• an Audits and inspections page. This page provides links to
Education Scotland, the Scottish Housing Regulator, Food

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6. Use of resources to improve outcomes | 52 
Standards Scotland and Audit Scotland. These links tend to
be to the home page or a generic information page of those
organisations and do not link to specific reports about North
Ayrshire Council and so it is not obvious what inspection and
audit activity has taken place and when. There is also no
information about how the council has responded to its
audits and inspections. One of the Audit Scotland links takes
the user to another webpage – ‘Budgets and Finance’ that
does list Annual Audit Reports, although the latest one is
dated 2017/18.  
164.  We have assessed the council’s arrangements for reporting
against the Direction and conclude that the council needs to publish
its response to Best Value reports and audit and inspection reports
to fully comply with the requirements of the 2021 SPI Direction.
Recommendation 5 
The council needs to publish its response to Best Value reports and
audit and inspection reports to fully comply with the requirements of the
2021 SPI Direction. 
The council plans to introduce a new approach to self-
assessing its services 
165. The BV thematic report concludes that continuous
improvement is embedded in the council's culture. The council is
planning torefresh its approach to self-assessment. This is being
developed in conjunction with performance management
arrangements for Our Council Plan 2023-28 and is due to be
considered by ELT in November 2023 as part of the council’s revised
Performance Management Strategy.   
166. The council is considering using a Public Service Improvement
Framework (PSIF) approach combined with performance peer
review meetings. 
The council’s overall performance is improving and its
rate of service improvement is faster than other
councils  
167. The Accounts Commission’s Local Government in Scotland
Overview 2023 says that councils should have a clear plan for
strengthening their use of data to understand needs, make decisions
and direct resources.

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6. Use of resources to improve outcomes | 53 
168. In September 2022, the council reported that, in 2021/22, 79
per cent of the council’s performance indicators, where the status
was known, were on target or just slightly adrift of target, slightly
more than 2020/21 (78 per cent).  
169. The council participates in the Local Government
Benchmarking Framework (LGBF). The framework brings together a
wide range of information about how all Scottish councils perform in
delivering services, including the cost of services and how satisfied
citizens are with them. The council’s tailored LGBF report from
September 2022, referring to performance information from 2020/21
reported that: 
• where a short-term comparison is available, 56 per cent of
all indicators have improved, one per cent have not changed
and 43 per cent have declined (though 17 per cent have
declined only marginally). Medium-term, 57 per cent of
indicators have improved and long-term, 72 per cent have
improved (Exhibit 6).  
• 24 per cent of indicators were in the top quartile 
• 50 per cent of indicators were performing better than the
Scottish average. 
Exhibit 6
North Ayrshire Council’s LGFB indicators overview –
2020/21
•

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6. Use of resources to improve outcomes | 54 
Source: Local Government Benchmarking Framework Data
Analysis 2020/21, North Ayrshire Council 
170. The most recent National Benchmarking Overview Report
2021/22 by the Improvement Service was published in March 2023. 
Using 2021/22 LGBF data, Exhibit 7 shows the council’s 2021/22
overall performance across services when compared with the
relevant data’s base year. Of the 104 indicators reported, 60 (58%)
of these have improved for the council since the base year. 
Exhibit 7 
Proportion of LGBF indicators that have improved, deteriorated or stayed the
same since the base year 
Source: Local Government Benchmarking Framework 
171. The number of indicators in the top two quartiles has increased
from 40 per cent in the base year to 48 per cent in 2021/22. These
results indicate that while the council’s overall performance year-on-
year has improved, its performance has also improved at a faster
rate than other councils over this period.

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Appendix 1. Action plan 2022/23 | 55 
Appendix 1. Action plan
2022/23 
2022/23 recommendations 
Issue/risk Recommendation  Agreed management
action/timing
1. Group Accounting
We identified a number of
issues in our testing of group
consolidation adjustments.
Risk – If the group
accounting process is not
improved, future accounts
could be mis-stated.
The council should review its
group accounting process to
ensure the completeness and
accuracy of consolidation
adjustments. 
Exhibit 2 
A full review of group
accounting procedures in line
with Code requirements will
be carried out ahead of the
close of financial year
2023/24.
David Forbes, Senior
Manager - Finance and
Revenues
31 March 2024 
2. Heritage Assets
Valuation
The council engaged an
external valuer to value its
heritage assets.  
No formal letter of
engagement was issued
setting out the scope and
objectives of the valuer’s
work. 
Risk – The scope and
objectives of the valuation
exercise could be
misunderstood, resulting in
asset values being mis-
stated.
The council should obtain a
formal engagement letter
from the Heritage Assets
valuer.
Paragraph 27 
A formal process for the
identification of items to be
valued and scope of work to
be undertaken will be agreed
with the valuation contractors.
Lesley Forsyth, Senior
Manager – Information &
Culture
31 March 2024
3. Forecasting of capital
projects
The capital programmes
should be reviewed to reflect
The Head of Finance will
continue to address the
optimism bias issue through

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Appendix 1. Action plan 2022/23 | 56 
Issue/risk Recommendation  Agreed management
action/timing 
Reprofiling for the General
Fund included £11.0 million
for Ardrossan Campus, £24.1
million for Ardrossan North
shore and £15.2 million
relating to a corporate
phasing adjustment reflecting
the degree of uncertainty in
the total expenditure
projections.  Reprofiling for
the HRA mainly related to
New Builds of £42.5 million.  
Risk - The council is unable
to accurately forecast capital
expenditure.
the apparent optimism bias
that existed in 2022/23.
Paragraph 78
the CPAG group. Specifically,
as part of the Budget setting
process for 2024/25, a further
corporate adjustment will be
made to expenditure
forecasts and this will be
evidence based from historic
patterns of expenditure and a
recognition of organisational
capacity.
Mark Boyd, Head of
Finance
31 March 2024
4. Council tax property
reconciliation 
The reconciliation between
the council’s records and
assessor’s data does not
identify where the data
originates from, what it had
been reconciled to, or who
had performed the
reconciliation and when.
Risk – Reconciliations may
be incorrectly completed
leading to variances between
council and assessor records
not being identified. 
The format of the
reconciliation between the
council’s records and
assessor’s data could be
improved by clearly stating
where the data in the
reconciliation originates from,
what it has been agreed to,
the name of the officer
performing the reconciliation
and the date agreed.
Paragraph 84 
The format of the year end
reconciliation between the
AVJB’s council tax register
and the Council Tax system
will be reviewed and updated.
David Forbes, Senior
Manager - Finance and
Revenues
31 March 2024
5.  The 2021 Statutory
Performance Information
(SPI) Direction
Our assessment has
concluded that the council
needs to publish its response
to Best Value reports and
audit and inspection reports
to fully comply with the
requirements of the new SPI
Direction.
Risk – The council may not
comply with the new
the council needs to publish
its response to Best Value
reports and audit and
inspection reports to fully
comply with the requirements
of the 2021 Statutory
Performance Information
(SPI) Direction.
Paragraph 164
Inspections, audits, awards
and accreditations will be
included in our six-monthly
Council Plan Progress
Reports which are published
on the Council’s website.
Isla Hardy, Team Manager -
Corporate Policy and
Performance
31 January 2024

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Appendix 1. Action plan 2022/23 | 57 
Issue/risk Recommendation  Agreed management
action/timing
requirement to report its own
assessment of audit, scrutiny
and inspection body
assessments and how it has
responded to these
assessments. 
2022/23 recommendations from the BV thematic report 
Issue/risk Recommendation  Agreed management
action/timing
1. Vision  
The council has
acknowledged that its
website would benefit from
improvement and it is
currently being reviewed with
a view to being replaced by
Autumn 2024. 
The council should prioritise
concluding its website review
with a view to improving it as
soon as possible. This will
bring many benefits, including
raising more awareness of its
vision and priorities.   
The website redesign project
is currently progressing at
pace and the aim is to have a
Beta version live by Summer
2024 and the full version live
by Autumn 2024.  To improve
the visibility of the Council
Plan and Priorities the home
page will be revised to
include reference to our
Council Plan 2023-28. 
Fiona Walker, Head of
People and ICT
Summer/Autumn 2024
Aileen Craig, Head of
Democratic Services
December 2023 
2. Performance  
The council has
acknowledged that the
content of its performance
pages needs to be refreshed
and, in particular, its
Performance Dashboard
needs to be updated.  The
council also recognises the
need to improve its website
as a whole and is working
towards launching a new
The council should ensure
that all the performance
information published on its
website is up-to-date,
performance reports are as
timely as possible and audit
and inspection information is
easily accessible and
includes how the council is
responding to
recommendations. 
Website will be reviewed to
remove or replace out of date
information.  Audits and
inspections will be included in
six monthly Council Plan
Progress Reports published
on the site. 
Isla Hardy, Team Manager -
Corporate Policy and
Performance
31 January 2024

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Appendix 1. Action plan 2022/23 | 58 
Issue/risk Recommendation  Agreed management
action/timing
website in Autumn 2024. In
addition, it plans to report the
results of, and its response
to, audit and inspection work
in its Council Plan progress
updates going forward.    
3. Citizen and community
engagement 
The council has published
locality impact reports for five
of its six localities.  However
a number of links to locality
planning information are not
yet available. 
The council should update all
locality planning information
and corresponding links as
soon as possible. 
The CPP website will be
reviewed to ensure all locality
planning information and links
are up to date. The
Community Planning
Partnership website will be
refreshed with new Locality
Partnership pages.
Jacqueline Greenlees,
Senior Manager –
Community Planning.
31 December 2023
4. Tackling climate change  
The council’s website does
not currently have a
dedicated climate change
webpage. The council plans
to improve its website as a
whole and is exploring the
inclusion of more information
on carbon emissions and
climate change as part of a
Sustainability Awareness
Communications Plan.  
The council should consider
including more information on
its website about what it is
doing to address climate
change and the progress it is
making. 
The Council’s website will be
updated to include more
information on what we are
doing to address Climate
Change and progress we are
making, including publication
of a dedicated public facing
Climate Change webpage. 
Options for a social media
page dedicated to climate
change will be investigated. 
Jennifer Wraith, Team
Manager – Sustainability 
31 January 2024

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Appendix 1. Action plan 2022/23 | 59 
2022/23 recommendations for charities administered
by North Ayrshire Council 
Issue/risk Recommendation  Agreed management
action/timing
CH1. Dormant trusts
Six charitable Trusts have
been dormant for 3 years or
more. There is no clear plan
on how to bring the Trusts
back in to use. This indicates
that the Trusts are not
meeting the requirement of
public benefit. 
Risk – The Trusts do not
meet the requirement of
public benefit. 
The body should ensure all
Trusts have adequate
governance documentation
enabling grants to be issued.
The Trust should also be
suitably advertised. 
Paragraph 43 
All Trust governance
documents will be reviewed
to ensure that they are
adequate to support the
distribution of grants to
support communities. A
strategy for the promotion of
all available community
funding will be developed to
support communities and
individuals identify and
access available funding
options, including currently
dormant charitable trusts.
Rhonda Leith, Head of
Connect Communities
31 March 2024 
Follow-up of prior year recommendations
Issue/risk Recommendation  Agreed management
action/timing
b/f 1. Infrastructure assets
The Council's Fixed Asset
Register has a degree of
detail in terms of different
types of infrastructure assets
held. 
The Council should revisit its
useful economic life (UEL)
policy to consider whether
alternative UEL's should be
set for different types of
assets.
Ongoing
This is a national issue which
will not be resolved for a
number of years. Once
further guidance emerges, we
will work with the council to
address this matter.

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Appendix 1. Action plan 2022/23 | 60 
North Ayrshire Council
2022/23 Annual Audit Report 
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