Democracy Spraffa

Agenda Document Pack - Grampian Valuation Joint Board - 26/08/2022

Moray Council · 26 August 2022
Back to Grampian Valuation Joint Board — 26 August 2022 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

Grampian Valuation Joint Board 
Friday, 26 August 2022 
NOTICE IS HEREBY GIVEN that at a Meeting of the Grampian Valuation Joint
Board is to be held at remote locations via video conference,  on Friday, 26
August 2022 at 10:30. 
BUSINESS 
1. Membership of the Board 5 - 8
2. Appointment of Convener 
3. Appointment of Depute Convener 
4. Declaration of Member's Interests 
5. Minute of Meeting of 4 February 2022 9 - 12
6. Appointments to the General Purposes Sub-Cttee 13 - 14
7. Schedule of Meetings to 2027 15 - 18
8. Unaudited Annual Accounts 2021-22 19 - 98
9. Revenue Budget Monitoring Statement 1 April to 31 July
2022
99 -
102
10. Audit Scotland - Annual Audit Plan for GVJB 2021-22 103 -
118
11. Internal Audit Annual Report 119 -
122
12. Valuation Roll and Council Tax 123 -
130
13. Electoral Registration 131 -
136
14. Risk Management 137 -
148
15. Governance 149 -
154
Page 1

Page 2

16. Complaints Handling Performance 155 -
158
17. Question Time     
Page 2

Page 3

GUIDANCE NOTES 
* Declaration of Group Decisions and Members Interests - At the beginning
of the meeting, immediately following the Sederunt, the Convener will, in
terms of Standing Order 25, seek declarations from individuals on any
financial or other interests. 
**  Written Questions - Any member can put one question to the Convener
about relevant and competent business not already on the Agenda for a
meeting of the Board.  No member can put more than one question at any
meeting.  The member must give notice in writing of their question to the Clerk
4 working days prior to the meeting.  A copy of any written answer provided by
the Convener will be tabled at the start of the relevant meeting.  The member
who has put the question may, after the answer has been given, ask one
supplementary question directly related to the subject matter but no
discussion will be allowed. 
*** Question Time - At each ordinary meeting of the Board, 10 minutes will be
allowed for question time when any member can put one question to the
Convener regarding any matter within the remit of the Board. The Member
who has put the question may, after the answer has been given, ask one
supplementary question directly related to the subject matter, but no
discussion will be allowed. In the event of further information/investigation
being required in order to answer the question, the Clerk who will arrange for
a written answer to be provided within 7 working days. 
Page 3

Page 4

Grampian Valuation Joint Board 
SEDERUNT 
Councillor Gill Al-Samarai  (Member)
Councillor Shirley Burnett  (Member)
Councillor Isobel Davidson  (Member)
Councillor Dell Henrickson  (Member)
Councillor Ryan Houghton  (Member)
Councillor Seamus Logan  (Member)
Councillor Dominic Lonchay  (Member)
Councillor Neil MacGregor  (Member)
Councillor Stephen Smith  (Member)
Councillor Iain Taylor  (Member)
Councillor Lynn Thomson  (Member)
Councillor Donald Gatt  (Member)
Councillor Kathleen Robertson  (Member)
Councillor Sonya Warren  (Member)  
Clerk Name: Tracey Sutherland
Clerk Telephone: 07971 879268
Clerk Email: committee.services@moray.gov.uk 
Page 4

Page 5

MEMBERSHIP OF THE GRAMPIAN VALUATION JOINT BOARD 
2022 – 2027 
Board Members Substitutes 
Moray – 3 Members 
Councillor Donald Gatt
Councillor Kathleen Robertson
Councillor Sonya Warren 
Councillor Tracy Colyer
Councillor Marc Macrae
Councillor Theresa Coull 
Aberdeen City – 6 Members 
Councillor Gillian Al-Samarai
Councillor Dell Henrickson
Councillor Ryan Houghton
Councillor Neil MacGregor
Councillor Lynn Thomson
TBC 
Councillor Gordon Graham 
Aberdeenshire – 6 Members 
Councillor Shirley Burnett
Councillor Isobel Davidson
Councillor Seamus Loga
Councillor Dominic Lonchay
Councillor Stephen Smith
Councillor Iain Taylor 
Councillor Jeff Goodhall
Councillor Ron McKail
Councillor Iris Walker
Councillor Judy Whyte 
Item 1.
Page 5

Page 6

Page 6

Page 7

Grampian Valuation Joint Board 
The Grampian Valuation Joint Board comprises 15 members who are appointed by
the three councils with Aberdeen City Council and Aberdeenshire Council each
nominating 6 members and Moray Council 3 members.  The Board was established
as part of the 1996 reorganisation of local government in terms of The Valuation
Joint Boards (Scotland) Order 1995 and is vested with the functions of the three
valuation authorities (Aberdeen City Council, Aberdeenshire Council and Moray
Council) in the area of the former Grampian Region.  When the Board was originally
established it was agreed that it would be responsible for electoral registration and
convened by a member of Moray Council. 
The Board is responsible for appointing the Assessor and Electoral Registration
(ERO) and overseeing the administrative side of the valuation and electoral
registration process: ensuring that there are sufficient resources to fulfil the valuation
and registration functions, monitoring accounts, performance, audit and complaints. 
The Board and its members cannot however become involved in valuation decisions
made by the Assessor.  The Assessor has an independent professional valuation
role which is required by the courts to be free from external influence.  Similar
provisions apply to ensure that registration decisions made by the ERO are solely
the responsibility of the ERO. 
Challenges to the Assessor and ERO’s valuation and registration decisions are
made to the local valuation appeal committee and sheriff respectively.  Complex
valuation issues are usually referred to the Lands Tribunal for Scotland and in all
cases; valuation for rating, council tax bandings and electoral registration, there is a
further appeal available within the Court of Session. 
The Board meets four times each year, operates with a total budget of just under
£5m and currently has 73 employees based in the Board’s offices in Banff, Elgin and
Woodhill House.  It has its own governance framework, policies, terms and
conditions and salary scales.  The establishment is wholly service orientated, with
back office services such as payroll, HR, audit and finance provided by Moray
Council. The Board’s IT services are managed by Aberdeenshire Council. 
The Clerk to the Board is Roddy Burns, Chief Executive, Moray Council. 
The Treasurer (section 95 Officer) to the Board is Lorraine Paisey, Head of Financial
Services, Moray Council. 
The Assessor and Electoral Registration Officer is Mark Adam. 
Neither the Clerk nor Treasurer receives any remuneration for their posts. 
Mark Adam (Assessor and Electoral Registration Officer)
2 June 2022
Item 1.
Page 7

Page 8

Page 8

Page 9

MORAY COUNCIL 
Minute of Meeting of the Grampian Valuation Joint Board 
Friday, 4 February 2022 
remote locations via video conference, 
PRESENT 
Councillor Frank Brown, Councillor Charles Buchan, Councillor Marion Buchan,
Councillor Neil Copland, Councillor Bill Cormie, Councillor Gordon Graham, Councillor
Graham Leadbitter, Councillor Neil MacGregor, Councillor Avril Mackenzie, Councillor
Derek Ross, Councillor Stephen Smith, Councillor Judy Whyte 
SUBSTITUTES 
Councillor Howatson attended as substitute for Councillor Kille and Councillor
Davidson attended as substitute for Councillor McKail. 
APOLOGIES 
Councillor Andy Kille, Councillor Ron McKail, Councillor John Reynolds 
IN ATTENDANCE 
Also in attendance at the above meeting were Lorraine Paisey, Treasurer to the
Board, Dafydd Lewis, Internal Audit Manager both Moray Council, Mark Adam,
Assessor and ERO, Jim Barron, Depute Assessor and ERO, Linda Smith,
Principal Admin Officer and Tracey Sutherland, Committee Services Officer.   
1.         Chair 
The meeting was chaired by Councillor Graham Leadbitter.  
2.         Declaration of Member's Interests 
In terms of Standing Order 25 and the Councillor's Code of Conduct, the Board
noted that there were no declarations from Members who were present at the
meeting where any item of business in which they have any financial or other
interest is to be dealt with.  
3.         Minute of Meeting of 5 November 2021 
The minute of the meeting of 5 November 2021 was submitted and approved by the
Board.  
4.         Revenue Budget Monitoring Statement 1 April to 31 Dec 2021 and
Estimated Outturn 
A report by the Treasurer to the Board asked the Board to consider the Revenue
Budget Monitoring Statement for the period 1 April to 31 December 2021.  
Following consideration the Board agreed to note:
Item 5.
Page 9

Page 10

i) the revenue monitoring statement for period 1 April 2021 to 31 December
2021; and 
ii) the estimated outturn forecast for the financial year 2021/22.    
5.         Financial Planning for 2022-23 and Future Years 
A report by the Treasurer to the Board asked the Board to consider the three year
Revenue Budget from 2022/23 and to agree the requisitions for 2022/23 from the
three constituent authorities.  
Following consideration the Board agreed to approve:  
i) 3 year revenue budget from 2022/23;    
ii) requisitions to the constituent authorities for 2022/23 to be set at £4,749,000
as detailed in the table at paragraph 6.3; and    
iii)  the planned use of £147,000 from the NDR reform reserve to cover spend
in 2022/23.  
The Board also agreed to note the clarification of the reserves policy as detailed in
paragraphs 5.18 - 5.24. 
Mrs Paisey left the meeting following the conclusion of this item.  
6.         Internal Audit Plan 2022-23 
A report by the Treasurer to the Board advised the Board of the planned internal
audit coverage of the Assessor's Service for the financial year ended 31 March
2021.  
Following consideration the Board agreed to note the report.  
7.         Valuation Roll and Council Tax Valuation List 
A report by the Assessor and ERO provided the Board with an operational update
on the valuation services provided by the Assessor.  
Following consideration the Board agreed to note the report.  
8.         Electoral Registration 
A report by the Assessor and ERO updated the Board on developments in
Electoral Registration.  
Councillor Copland requested a breakdown of the number of postal votes per
Local Authority area.  Ms Smith confirmed that she would circulate the information
following the meeting.  
Following consideration the Board agreed to note the contents of the report.    
Page 10

Page 11

9.         Governance 
A report by the Assessor and ERO updated the Board on the review of HR policies
and governance documents.  
The Assessor and ERO advised the Board that since the report had been written a
revised timetable has now been received from Moray Council's HR department.  
Following consideration the Board agreed to note the contents of the report. 
10.         Public Holiday - Her Majesty The Queen’s Platinum Jubilee 
A report by the Assessor and ERO advised the Board of the position in relation to
the additional public holiday for 2022.  
Following consideration the Board agreed to note the content of this report and to
designate Friday 3 June 2022 as an additional public holiday for employees and
close the Board's offices on this date.  
11.         Thanks 
The Chair acknowledged that this was the last meeting of the Board prior to the
Local Government Elections in May 2022 and thanked all members of the Board
for their work and co-operation over the last 5 years.   
Page 11

Page 12

Page 12

Page 13

REPORT TO: GRAMPIAN VALUATION JOINT BOARD ON 26 AUGUST 2022 
SUBJECT: APPOINTMENTS TO GENERAL PURPOSES SUB-COMMITTEE 
BY: CLERK TO THE BOARD 
1. REASON FOR REPORT 
1.1 To invite the Board to appoint members to the General Purposes Sub-
Committee for the period to August 2022 to May 2027. 
2. RECOMMENDATIONS 
2.1 It is recommended that the Board considers making appointments to the
General Purposes Sub-Committee. 
3. BACKGROUND 
3.1 In terms of Standing Order 7, the Board shall establish a General Purposes
Sub-Committee which shall have as its members the Convener, the Depute-
Convener and three others from among the Constituent Authorities of which at
least one shall not be representative of the same Constitutent Authority as that
of the Convener and Depute-Convener. 
3.2 It has been the previous practice of the Board to appoint a membership of 5, in
total, to the Sub-Committee. 
3.3 The purpose of the General Purposes Sub-Committee is to deal with matters
which may be referred to it from the Board, from time to time, either with
delegated authority to determine or to consider and make recommendations
theron to the Board. 
Author of Report: Tracey Sutherland, Committee Services Officer
Background Papers: 
Ref:   
Item 6.
Page 13

Page 14

Page 14

Page 15

REPORT TO: GRAMPIAN VALUATION JOINT BOARD ON 17 JUNE 2022 
SUBJECT: SCHEDULE OF MEETINGS TO JUNE 2027 
BY: CLERK TO THE BOARD 
1. REASON FOR REPORT 
1.1 To invite the Board to consider and agree how future meetings will be held and
the schedule of meetings for the period to June 2027. 
2. RECOMMENDATIONS 
2.1 It is recommended that the Board: 
i) agree how future meetings of the Grampian Valuation Joint Board
will be held as per the options detailed in section 4; 
ii) agree, based on the decision at 2.1 (i) whether to change the start
time of future meetings as stated in para 4.5; and 
iii) approve the schedule of meetings for the period to June 2027, as
set out in Appendix 1. 
3. BACKGROUND 
3.1 At the meeting of the Board on 5 November 2021 (para 14 of the minute
refers) the Board agreed to continue holding the Board meetings virtually until
the first meeting of the new Board, using Moray Council’s Connect Remote
system, they further agreed that the meetings of the Board should be webcast. 
3.2 At the meeting, the Board also agreed to defer the decision on how the
meetings will be held in the future until the constitution of the new Board and
to let the new Board agree how they wished the meetings to take place. 
4. FUTURE OPTIONS 
4.1 The options proposed are: 
• to continue the meetings online;
• to return to face to face meetings when restrictions allow;
• to have hybrid meetings.
Item 7.
Page 15

Page 16

Online Meetings
4.2 Holding on-line meetings saves members and officers time, in not having to
travel to either Elgin or Aberdeen and in turn savings on travel and
subsistence for each of the constituent Authorities.   
Face to Face Meetings
4.3 Prior to the Covid-19 pandemic, meetings of the Board were held face to face,
twice a year in Elgin and twice a year in Aberdeen, this involved members and
officers travelling to either location.  If the Board decided to return to face to
face meetings, the meetings could only be webcast when held in Elgin. 
Hybrid Meetings
4.4 Members may wish to consider hybrid meetings where there is a mixure of in
person and on-line attendance.  If this is the preferred option, to allow for the
continuation of webcasting the meetings, the face to face location of the
meetings would require to be Moray Council offices in Elgin to allow the use of
their hybrid meeting and webcasting facilities. 
Meeting Start Times
4.5 Should the Board wish to continue with on-line or hybrid meetings, they may
wish to consider whether to start the meetings earlier at 9.30am.  The
10.30am start was to allow for Members and Officers to travel to the meeting
venue. 
5. PROPOSED SCHEDULE OF MEETINGS 
5.1 It has been the previous practice of the Board to agree meeting dates to
coincide with setting of the budget and the submission of draft and audited
accounts.  Arrangements for any special meetings will be made in consultation
with the Convener, the Depute Convener, the Grampian Assessor and
Electoral Registration Officer (ERO) and appropriate Officers and constituent
authorities. 
5.2 The proposed schedule of meetings is contained in Appendix 1 to this report. 
6. CONSULTATIONS 
6.1 The Grampian Assessor and ERO, the Treasurer to the Board and Committee
Services staff at Aberdeenshire Council and Aberdeen City Council have been
consulted and any comments received have been incorporated into the report. 
7. CONCLUSION 
7.1 The Board is asked to consider the proposed schedule of dates for
Grampian Valuation Joint Board meetings until June 2027 and how it
wishes to meet in the future. 
Author of Report: Tracey Sutherland, Committee Services Officer
Background Papers: 
Ref: 
Page 16

Page 17

APPENDIX 1 
Proposed Schedule of Meetings for Grampian Valuation Joint Board
To June 2027 
2022
26 August 2022
28 October 2022 
2023
27 January 2023
30 June 2023
1 September 2023
3 November 2023 
2024
26 January 2024
28 June 2024
30 August 2024
1 November 2024 
2025
31 January 2025
27 June 2025
20 August 2025
31 October 2025 
2026
30 January 2026
26 June 2026
28 August 2026
30 October 2026 
2027
29 January 2027
26 June 2027
Item 7.
Page 17

Page 18

Page 18

Page 19

REPORT TO:   GRAMPIAN VALUATION JOINT BOARD ON 26 AUGUST 2022 
SUBJECT: UNAUDITED ANNUAL ACCOUNTS FOR 2021/22   
BY:  TREASURER TO THE BOARD 
1. REASON FOR REPORT 
1.1 To consider the unaudited Annual Accounts for the Grampian Valuation Joint
Board for the year ended 31 March 2022. 
2 RECOMMENDATION 
2.1 It is recommended that the Board considers the unaudited Annual
Accounts of the Grampian Valuation Joint Board for the year ending 31
March 2022. 
3. BACKGROUND 
3.1 Joint Boards are required to account for their activities to the communities that
they serve and to have the financial effect of those activities audited by External
Auditors. 
3.2 In accordance with the Local Authority Accounts (Scotland) Regulations 2014, it
is a statutory requirement that the unaudited Annual Accounts are presented to
the Board’s appointed Auditor by the 30 June in the next financial year. 
3.3 The unaudited Annual Accounts for 2021/22 have been prepared in
accordance with the Code of Practice on Local Authority Accounting, supported
by International Financial Reporting Standards.     
4. 2021/22 ANNUAL ACCOUNTS 
4.1 Copies of the unaudited Annual Accounts for the year ended 31 March 2022
have been distributed with this report. 
4.2 At the meeting on 5 February 2021, the Board agreed the Revenue Budget for
2021/22 (paragraph 4 of the Minute refers) of £4,933,000. The requisitions to
constituent authorities were set at £4,842,000 with approved use of earmarked
NDR reserves of £91,000. 
Item 8.
Page 19

Page 20

4.3 The core budget was set at £4,389,000, with an additional £544,000 budgeted
for NDR Reform. 
4.4 The net expenditure for the year, as shown on Appendix 1, was £4,076,000
including Capital financed from revenue (CFCR), resulting in an underspend of
£843,000. The budgeted use of reserves (£91,000) was not required and
therefore the overall year end variance is £752,000. 
4.5 The total underspend of £752,000 is split between the core budget (£487,000)
and NDR Reform budget (£265,000). 
4.6 The estimated outturn reported to the Board on 4 February 2022 was £811,000
of an underspend; a projected variance of £545,000 in the core budget and
£266,000 in the NDR Reform budget. This final outturn and variances are
discussed in more detail in paragraphs 5.1 to 5.13 below.   
Reserves
4.7 The Board at its meeting on 28 January 2011 (paragraph 4 of the Minute refers)
agreed to create a General Reserve from the surplus generated in that year
and that transfers to the General Fund would be restricted to 3% of the total
budget in any one year and that the cumulative balance of the fund would not
exceed 5% of the total budget. 
4.8 In setting the 2021/22 Revenue Budget, the Treasurer clarified that the
cumulative balance on the uncommitted part of the General Fund should be
calculated on the core budget alone and exclude any separate budgets with
earmarked funding i.e. the NDR reform budget. 
4.9 Under the policy the maximum amount of the General Fund had been
exceeded and therefore a transfer out of the General Fund was required to
bring the balance from £235,000 to £219,000. This £16,000 is included in the
refund to authorities. 
4.10 It was agreed at the meeting of the Board on 7 February 2020 that an
earmarked reserve could be created to allocate any unspent budget on NDR
Reform to cover the implementation of the reform in future years. 
4.11 The budget for 2021/22 included a provision of £544,000 to meet the cost of
preparations to deliver reforms to NDR following the Barclay review. As
mentioned in paragraph 4.5 above, there was an underspend of £265,000
which has been year transferred to the earmarked reserve, bringing the
balance to £408,000. 
4.12 The total of the Usable Reserves £627,000 as shown in Note 16 to the
Accounts is the balance of the General Reserve (£219,000) and the earmarked
NDR portion (£408,000). 
Page 20

Page 21

Refund to Authorities
4.13 Following the transfer out of the General Fund and into the NDR earmarked
reserve, and the funding of capital from current revenue (CFCR) of £13,000 an
anticipated £503,000 falls due to be returned to the constituent authorities. The
confirmed audited amount will be reported at the first Board meeting after the
audit work is complete. The split of the estimated refund between authorities is
shown below: 
2021/22 Proposed Surplus Refund to Authorities 
% £
Aberdeen City Council 39.04 196,310
Aberdeenshire Council 44.60 224,268
Moray Council 16.36 82,265
Total 100.00 502,843 
Accounts 2021/22
4.14 The Comprehensive Income and Expenditure Account shows a deficit of
£210,000 on the provision of services for the year. Adjustments are required to
reverse the statutory accounting charges and replace with charges relating to
Local Government statutory regulations. These adjustments include the
removal of the full charge for pension costs and holiday pay earned in
accordance with International Accounting Standard 19 Employee Benefits
(IAS19). These are replaced by £439,000 for the total of superannuation
contributions payable and an accrual for compensated absences earned but
not taken in the year e.g. annual leave entitlement carried forward. The
depreciation charge of £33,000 is removed and CFCR £13,000 added. 
4.15 This results in the net transfer out of the General Fund of £16,000, and in to the
NDR earmarked reserve of £265,000. 
4.16 The Movement in Reserves Statement in the Annual Accounts shows the
movement in the year on the various reserves held by the Board, analysed into
Usable Reserves, i.e. those that can be used to fund expenditure, and
Unusable Reserves, i.e. those that have been created for specific accounting
entries and do not represent distributable funds. 
4.17 The Usable Reserves show the reserves which members of the Board have
control over: the General Reserve of £219,000 and the earmarked NDR
Reserve of £408,000. 
4.18 The Unusable Reserves record accounting entries which the Board is required
to disclose and do not represent funds available for use.  These include
balances for the Revaluation Reserve, Capital Adjustment Account, Pensions
Reserve and the Employee Statutory Adjustment Account. More detail on the
purpose of these reserves and the movements during the year in them are
described in Note 17 to the Accounts.  
Page 21

Page 22

5. VARIANCES 
Significant Variances between Budget and Actual for 2021/22
5.1 The actual result for the year, set out in the usual budget monitoring format,
forms APPENDIX 1 to this report. The Appendix also gives a detailed analysis
of the variance between the core budget and NDR Reform funding. 
5.2 The significant variance in 2021/22 can be attributed to the ongoing pressures
that the coronavirus pandemic has intensified for the operations of the service;
mainly the recruitment of staff, the move to new accommodation within
Woodhill House, and delays in progressing with NDR Reform. Also the
unbudgeted use of £186,000 Scottish Parliament Election (SPE) funding that
was carried forward and used to fund ongoing core expenditure. 
5.3 Employee costs were under budget by £651,000, mainly due to vacancies and
part vacancies throughout the year. Within this, £209,000 relates to the NDR
Reform posts that remained vacant in the year due to existing recruitment
challenges. 
5.4 Property costs were over budget by £48,000 in total within the core budget. An
overspend of £58,000 was anticipated given the relocation within Woodhill
House did not go ahead as expected, and savings would not be achieved. 
5.5 Transport costs were under budget by £5,000, of which £3,000 was NDR
reform budget. 
5.6 Supplies and Services were under budget in total by £45,000. Expenditure on
postages varies considerably on a year by year basis and, this year, the issue
of letters to households prior to the Scottish Local Government Elections in May
2022 was an additional cost but this was funded by the SPE grant funding
carried forward from the previous year, shown under income. 
5.7 IT budgets were under spent in the year, by £147,000, with the majority of the
variance within NDR reform. This slippage accounts for part of the transfer to
the earmarked reserve and will be spent in future periods. 
5.8 Valuation appeal hearings were below budget this year by £21,000. 
5.9 There were other minor variances in supplies and services. 
5.10 Income received during the year was above budget by £193,000 in total; with
the £186,000 SPE grant funding being the main reason. 
Significant Variances between Forecast and Actual Variances for 2021/22
5.11 As explained in paragraph 4.5, the total underspend in 2021/22 was £752,000;
core budget at £487,000 and NDR Reform budget at £265,000. This is
compared to an estimated variance of £811,000 reported to the Board in
February; being a core budget variance of £545,000 and NDR Reform of
£266,000.  
Page 22

Page 23

5.12 The main areas of difference between the forecast and the final outturn was on
postage and Electoral Registration printing costs. An overspend of £83,000 was
forecast but the actual year end figure was an overspend of £152,000, which
was funded by the SPE grant. 
5.13 In NDR reform, the latest projection reported in February was for £93,000 of the
budgeted £143,000 ICT work to take place. This did not happen, with only
£9,000 of spend against the budget heading. The use of the earmarked reserve
was therefore not required in 2021/22 and remains available for use in the
future. 
6 CONCLUSION 
6.1 The Board met the statutory deadline for the submission of the annual accounts
to the External Auditor by 30 June 2022. 
6.2 The Board generated a surplus of £752,000 for the year to 31 March 2022. It is
anticipated that a total of £503,000 will be returned to constituent authorities
following the annual audit. 
Author of Report:   Susan Souter, Accountant
Background papers:  Held within Accountancy Section, Moray Council 
Date:     
Page 23

Page 24

Page 24

Page 25

UNAUDITED ACCOUNTS 
ANNUAL ACCOUNTS
FOR THE YEAR ENDED
31 MARCH 2022 
GRAMPIAN
VALUATION
JOINT BOARD
Item 8.
Page 25

Page 26

Page 26

Page 27

If you need information from the Moray Council in a
different language or format, such as Braille, audio tape
or large print, please contact: 
ياروم سلجم لبق نم تامولعم لىإ ةجاح ي ف متنك اذإ نوكتو  ةغلب
وأ ويدوأ ةناوطسأ ،يا ربلا لثم فلتخم لكش لىعوأ ةفلتخم  نوكت نأ
مط ب لاصّتلإا ءاجّرلاف ةظيلغ فورح لامعتساب ةعوب 
Jei pageidaujate tarnybos Moray tarybos teikiamą informaciją gauti
kitokiu formatu, pvz., Brailio raštu, garso įrašu ar stambiu šriftu,
kreipkitės: 
Jeśli potrzebują Państwo informacji od Rady Okręgu Moray w innym
formacie, takim jak alfabet Braille'a, kasety audio lub druk dużą
czcionką, prosimy o kontakt: 
Se necessitar de receber informações por parte do Concelho de Moray
num formato diferente, como Braille, cassete áudio ou letras grandes,
contacte: 
Ja Jums vajadzīga informācija no Marejas domes (Moray Council) citā
valodā vai formātā, piemēram, Braila rakstā, audio lentā vai lielā drukā,
sazinieties ar: 
ای نابز رگید یسک ےس لسنوک ےروم وک پآرگاتروص  راکرد تامولعم ںیم
لاثم ںوہ ˝  ،فورح ےڑب ای پیٹ ویڈآ ،ےلیرب ہطبار رک امرف ینابرہم وت
ںیئامرف:  : 
Treasurer to the Board, Financial Services, High
Street, Elgin, IV30 1BX 
01343 563125   accountancy.support@moray.gov.uk
Page 27

Page 28

Page 28

Page 29

Contents 
MANAGEMENT COMMENTARY .......................................................................................... 1
STATEMENT OF RESPONSIBILITIES FOR THE ANNUAL ACCOUNTS .......................... 12
ANNUAL GOVERNANCE STATEMENT ............................................................................. 13
REMUNERATION REPORT ............................................................................................... 23
COMPREHENSIVE INCOME AND EXPENDITURE STATEMENT ..................................... 31
MOVEMENT IN RESERVES STATEMENT ........................................................................ 33
BALANCE SHEET .............................................................................................................. 35
CASH FLOW STATEMENT ................................................................................................ 37
NOTES TO THE ACCOUNTS ............................................................................................. 39
Note 1  Accounting Policies .............................................................................................. 39
Note 2  Accounting Standards That Have Been Issued But Have Not Yet Been Adopted 41
Note 3 Critical Judgements in Applying Accounting Policies ............................................. 41
Note 4  Assumptions Made About the Future and Other Major Sources of Estimation
Uncertainty ....................................................................................................................... 41
Note 5  Material Items of Income and Expenditure ........................................................... 42
Note 6  Events After The Reporting Period ....................................................................... 42
Note 7  Expenditure and Funding Analysis and Adjustments between Accounting Basis
and Funding Basis under Regulations .............................................................................. 43
Note 8  Expenditure and Income Analysed by Nature ...................................................... 46
Note 9  Earmarked Portions of the General Fund ............................................................. 46
Note 10 Financing and Investment Income and Expenditure ............................................ 47
Note 11  Property, Plant and Equipment .......................................................................... 47
Note 12  Short Term Debtors ........................................................................................... 50
Note 13  Cash and Cash Equivalents ............................................................................... 50
Note 14  Short Term Creditors ......................................................................................... 50
Note 15  Financial Instruments ......................................................................................... 51
Note 16  Usable Reserves ................................................................................................ 52
Note 17  Unusable Reserves ............................................................................................ 52
Note 18  External Audit Costs .......................................................................................... 56
Note 19  Cashflow ............................................................................................................ 56
Note 20  Requisition and Grant Income ............................................................................ 57
Note 21  Leases ............................................................................................................... 57
Note 22  Related Parties .................................................................................................. 58
Note 23  Defined Benefit Pension Scheme ....................................................................... 59
GLOSSARY OF TERMS ..................................................................................................... 67 
Page 29

Page 30

Grampian Valuation Joint Board Annual Accounts 2021/22
1
MANAGEMENT COMMENTARY 
Strategy and objectives 
The Assessor & Electoral Registration Officer is charged with the provision of valuation
assessment and registration services across Aberdeen City Council, Aberdeenshire Council
and Moray Council areas. 
These strictly defined and regulated services are delivered by the Assessor & Electoral
Registration Officer, the responsible independent statutory official, in partnership with the
Grampian Valuation Joint Board, an independent local government body which was
established by The Valuation Joint Boards (Scotland) Order 1995, and is comprised of
members from each of the constituent authorities. The Board is required to appoint and
resource the Assessor. The constituent authorities are required to appoint and resource an
Electoral Registration Officer (ERO) and, by agreement, the Board has undertaken this
responsibility on behalf of the local authorities. 
The priorities for 2021/22 were: 
• Implement a full household canvass using the reformed canvass model;
• Publish revised registers by 1 December 2021;
• Prepare for the local government elections scheduled for 5 May 2022;
• Maximise Valuation Roll appeal resolution and dispose of all Revaluation appeals by the
revised statutory deadline of 31 December 2021;
• Maintain a complete and accurate Valuation Roll in terms of the Local Government
(Scotland) Act 1975;
• Maintain a complete and accurate Council Tax Valuation List in terms of the Local
Government Finance Act 1992;
• Continue to develop IT systems and procedures to deliver the non-domestic rates reform
changes that include more frequent revaluations, greater transparency and improved
information gathering powers;
• Improve IT service provision and capacity by working more closely with one of the
constituent authorities. 
Monitoring regimes 
The Electoral Commission has a performance monitoring framework in place for EROs across
the UK and requires quantitative and qualitative performance returns. 
The Cabinet Office in its capacity as lead department for the implementation of individual
electoral registration and canvass reform across the UK also required performance returns
from EROs during 2021/22. 
Quarterly revaluation appeal resolution returns are made to the Scottish Government that in
turn publishes the local and national data1. 
Key performance indicators to monitor performance in relation to the updating of the Council
Tax Valuation List and the Valuation Roll are set by the Board and are reported quarterly to
the Board and annually to Scottish Government. 
In discussion with the Electoral Commission, the Electoral Registration Committee of the
Scottish Assessors Association are finalising a set of key performance indicators in relation 
1 https://www.gov.scot/publications/non-domestic-rates-revaluation-appeals/
Page 30

Page 31

Grampian Valuation Joint Board Annual Accounts 2021/22
2
MANAGEMENT COMMENTARY (continued) 
to electoral registration activities and these will be reported on annually from 1 December
2022 onwards. 
Business model 
The organisation delivers the outcomes that are required by statute in a dual strand approach
with the Board providing resources and oversight and the Assessor & ERO delivering the
specialised independent professional services of valuation assessment and registration. The
organisation normally operates out of offices in Aberdeen, Banff and Elgin but, as in 2020/21,
operational activity has been mainly home-based with limited office-based activities being
undertaken, largely in Aberdeen, due to the pandemic-related restrictions. 
The Assessor & ERO and his staff work closely with the other Scottish Assessors and EROs
via the Scottish Assessors Association (SAA) to deliver a service across Aberdeen City,
Aberdeenshire and Moray council areas that is consistent with that being delivered across all
32 local authority areas in Scotland. The sharing of expertise and representation through the
SAA is a unique example of shared services across Scotland that includes a national website
and data source for a wide range of stakeholders that includes citizens, business, third sector,
public agencies, government and research bodies. 
Appeal outcome data and performance indicators measure the effectiveness of the
organisation’s valuation assessment role and the Electoral Commission’s performance
framework monitors the registration outcomes. 
Despite the continued closure of operational offices due to the pandemic and the move to a
working-from-home operational model, the organisation met all the demands placed upon it in
terms of valuation assessment and registration during 2021/22. 
The pandemic continued to impact on the organisation’s planned activities for the year,
although to a lesser degree when compared with 2020/21. Working practices to allow services
to be maintained whilst working from home continued to be developed and refined. As an
organisation which previously handled information largely in paper format, the change to a
hybrid model where less paper is being handled within the office has been a challenge.
However, this has produced benefits in terms of staff time and costs. As the year progressed
and restrictions continued to ease, the inspection and survey of properties and door-to-door
visits in connection with electoral registration activities began to increase. 
The continued risks and uncertainties that prevailed during the year 2021/22 have again been
amongst the most challenging this organisation has had to address. 
A fair review of the business 
In terms of our priorities: 
Implement a full household canvass using the reformed canvass model
Under the reformed canvass model, the 2021 canvass again used data to determine the
appropriate approach to be taken on a household-by-household basis. A data matching
exercise was carried out where the registration database was compared to government
records and the results returned to the registration officer. Where the results suggested that
there was no change in the household composition, a canvass communication letter
summarising the registration information for the household was issued and the household was
invited to only respond if there were changes at the property. Where the results indicated that
changes in a household composition may have taken place, a different canvass procedure
Page 31

Page 32

Grampian Valuation Joint Board Annual Accounts 2021/22
3
MANAGEMENT COMMENTARY (continued) 
followed that required a response from the household and follow-up actions by the ERO.
Although it was not possible to carry out door-to-door visits for the 2020 canvass, door-to-door
visits resumed for the 2021 canvass and all properties which required a personal visit were
canvassed by a member of the canvass team. 
For the 2021 canvass, a total of 341,409 canvass communications were issued, compared to
387,768 canvass communications in 2020 and 482,539 canvass forms and reminders in 2019.
This trend, and the associated savings, highlights one of the principal benefits of the reformed
canvass model. 
Publish revised registers by 1 December 2021
Revised registers were published on 1 December 2021 and the table below provides a
summary of the last three revised registers for local government and Scottish Parliament
elections. 
Revised registers Number of electors Number of postal voters
1 February 2020 445,690   91,070
1 December 2020 448,331   88,494
1 December 2021 448,607 119,213 
During the period from 1 December 2020 to 30 November 2021, 54,958 additions and 55,274
deletions were made to the registers. During the same period, 37,097 initial invitations to
register were issued along with 31,984 first and second reminders. 
Prepare for the local government elections scheduled for 5 May 2022
This was the second set of major elections to take place in Scotland during the pandemic.
Unlike the Scottish Parliamentary elections (SPE) in 2021, no extra funding was made
available, although any unused sums from the 2021 SPE funding was permitted to be retained
and used for registration related activities in 2021/22. 
For the 2021 SPE, a Household Notification Letter (HNL) was issued to all households in
Scotland by local electoral registration officers (EROs). The letter detailed the eligible electors
at the property and indicated if they were a postal voter. The purpose of this letter was to
encourage citizens to take early action where they required to register to vote and/or register
to vote by post. Using the funding which remained from the SPE, this HNL exercise was
repeated in January 2022 with the aim of encouraging citizens to take early action and
hopefully spread activity over a longer, more manageable period, rather than close to the
registration deadlines. Given the high uptake of postal votes at the SPE, indications were that
there would not be a similar upsurge in postal voting for the local government elections and
that we could manage any influx of applications from our core admin team, supplemented by
other existing staff if required. Therefore, in contrast to the 2021 SPE, no additional temporary
staff were employed. With the exception of a small team based permanently in the Aberdeen
office for mail and welfare reasons, the majority of the election related work in 2022 has been
carried out remotely by staff working from home although the office-based presence has been
increased at critical points in the election cycle when required. 
The dedicated voter information on the Board’s website has continued to be developed and,
as in 2020/21, there was a facility for electors to request the issue of pre-populated absent
vote application forms. Issuing the forms with the elector’s details pre-populated allowed them
to be processed quicker and more easily when they were returned, saving valuable staff time
and resources. During the period from 1 February to 12 April 2022, over 3,800 forms were
requested. 
Page 32

Page 33

Grampian Valuation Joint Board Annual Accounts 2021/22
4
MANAGEMENT COMMENTARY (continued) 
Maximise Valuation Roll appeal resolution
The pandemic seriously interrupted the independent Valuation Appeal Committees’ appeal
hearing and disposal programmes across Scotland and the Scottish Government extended
the appeal disposal deadline to 31 December 2021 to cater for these unique circumstances.
The number of appeals which required to be disposed of in Grampian was particularly
challenging, even taking the extended deadline into account. However, the valuation team
rose to the challenge and the loss of rateable value continued to be amongst the lowest in
Scotland. 
Discussions and negotiations continued throughout 2021/22 with the result that all the
Revaluation 2017 appeals lodged in Grampian were disposed of by the statutory deadline of
31 December 2021 except for one appeal which is the subject of a procedural hearing to the
Valuation Appeal Committee and 149 appeals which have been referred to the Lands Tribunal
for Scotland. A summary of the Revaluation 2017 appeals is shown in the table below. 
Number Percentage
Appeals lodged 11,291 100.000%
Appeals disposed of 11,141 98.671%
Appeals referred to Lands Tribunal for
Scotland
149 1.320%
Appeals subject of a procedural hearing to
the Valuation Appeal Committee  
1 0.009% 
Comprehensive data relating to the disposal of Revaluation appeals across Scotland can be
found on the Scottish Government website2. 
Limited progress has been made in Grampian, and across the whole of Scotland, in relation
to the thousands of “material change of circumstances” appeals that were lodged from 2020
onwards due to the effects of the pandemic on property values. The Scottish Government
made an Order in autumn 2021 which specified that when calculating the rateable value of
any properties on the 2017 Valuation Roll, no account could be taken of any matter arising on
or after 1 April 2021 that is directly or indirectly attributable to coronavirus. However, this Order
could not be applied retrospectively, and a Bill is currently going through the Scottish
Parliament which would extend this rule back to 2 April 2020, the date on which the Scottish
Government amended the definition of material change circumstances to exclude changes in
economic circumstances. Although the deadline for disposal of appeals lodged from 1 January
2020 onwards has been extended to 31 December 2023, Valuation Appeal Committee
hearings have been scheduled from summer 2022 through to the end of 2022. This will prove
challenging for the valuation team whilst they carry out tasks in connection with Revaluation
2023. 
Maintain a complete and accurate Valuation Roll in terms of the Local Government
(Scotland) Act 1975
&
Maintain a complete and accurate Council Tax Valuation List in terms of the Local
Government Finance Act 1992
These two priorities use quantitative target-based performance indicators rather than
qualitative measures and as such the indicators can be misleading as achieving the targets
relies partly on the timeous receipt of information from the owners and occupiers of dwellings
and non-domestic properties. Pandemic related restrictions continued to have an impact on 
2 Non-domestic rates revaluation appeals statistics - gov.scot (www.gov.scot)
Page 33

Page 34

Grampian Valuation Joint Board Annual Accounts 2021/22
5
MANAGEMENT COMMENTARY (continued) 
the organisation’s ability to meet the timescales suggested by the key performance indicators
but there has been an improvement from 2020/21 as well as an increase in volume of both
alterations to the non-domestic Valuation Roll and the number of dwellings added to the
Council Tax Valuation List. The last 3 year’s figures are shown in the tables below; 
Valuation Roll – number of alterations made to Valuation Roll/time taken from effective
date of alteration to Valuation Roll to date of issue of valuation notice 
Year < 3 months 3-6 months > 6 months Total
Number Number % Number % Number %
2019/20 1,176 59.3 358 18.0 450 22.7 1,984
2020/21   426 29.3 280 19.2 749 51.5 1,455
2021/22   663 39.4 380 22.6 640 38.0 1,683
Target  65*  20*  15* 
* Target for years 2019/20 & 2020/21 was 70%, 15% & 15% 
Council Tax – number of dwellings entered into Valuation List/time taken from date of
entry in Valuation List to date of issue of valuation notice 
Year < 3 months 3-6 months > 6 months Total
Number Number % Number % Number %
2019/20 3,089 89.9 231   6.7 117  3.4 3,437
2020/21 1,357 61.4 408 18.4 447 20.2 2,212
2021/22 2,465 83.2 344 11.6 155   5.2 2,964
Target  94  3  3 
The organisation saw several retirements during 2021/22, including three at management
team level. Although recruitment has been partially successful, there are still several unfilled
posts within the valuation team, and this has also had an impact on the ability of the
organisation to meet the KPI targets. Despite these difficulties, the organisation has performed
exceptionally well in fulfilling its statutory requirements to maintain the Valuation Roll and List
and it is a testimony to the hard work and dedication of colleagues that the current level of
update to the Valuation Roll and Council Tax Valuation List has been achieved. 
Continue to develop IT systems and procedures to deliver the non-domestic rates
reform changes that include more frequent revaluations, greater transparency and
improved information gathering powers
Work on this continued throughout 2021/22 and is still in progress at a local level and at a
national level through work on the Scottish Assessor’s Portal at saa.gov.uk. One of the
significant pieces of work completed during the year has allowed the improved information
gathering powers to be exercised in the form of Assessor Information Notices (AINs). As of 31
March 2022, in excess of 20,000 AINs had been issued for various property types across
Grampian. An internal Revaluation Working group comprising experienced valuation
practitioners meets regularly to consider the various challenges which lie ahead of the
Page 34

Page 35

Grampian Valuation Joint Board Annual Accounts 2021/22
6
MANAGEMENT COMMENTARY (continued) 
Revaluation which takes effect from 1 April 2023. 
Improve IT service provision and capacity by working more closely with one of the
constituent authorities
Discussions with Aberdeenshire Council continued throughout 2021/22 and a Service Level
Agreement is now in place whereby Aberdeenshire Council’s IT section now manage the
Board’s IT infrastructure and provide day-to-day IT support to staff. Additional integration of
services is currently being explored and undertaken, all with the aim of providing savings to
the Board whilst providing a more comprehensive, robust and resilient service to users. 
Future developments 
The priority for the next year is to continue to fulfil our statutory duties across all three service
strands: council tax, valuation for rating, and electoral registration. 
In relation to council tax, the current Scottish Government has council tax reform as one of its
key priorities although there is no concrete timescale for it. It is planned that a citizen’s
assembly will be set up to consider the way forward and the situation will be monitored by the
Assessor through the Scottish Assessors Association and its Domestic Subjects Committee
of which he is currently the Secretary. In addition, restrictions imposed by the pandemic
hindered progress in the disposal of council tax appeals. However, a timetable of hearings of
the Valuation Appeal Committees has now been established for the 2022 calendar year. 
In relation to valuation for rating, the organisation faces several challenges. The general
revaluation of all non-domestic subjects is effective from 1 April 2023 and work is ongoing to
ensure that draft values are prepared for publication by 30 November 2022 and final values
by March 2023. This task is challenging due to the fact that valuations are to be based on the
levels of value that prevailed one year prior to the revaluation date (the “tone”) rather than two
years prior at previous revaluations. This means that the “tone” for the 2023 Revaluation is 1
April 2022 and therefore information must be ingathered and analysed in a shorter timeframe
than previously. The current level of vacancies in the valuation team makes this task more
acutely challenging. The difficulties of recruiting suitably qualified professional staff are not
unique to the Grampian Assessor and is being experienced by colleagues in other Assessors’
offices and across the public sector more widely. 
The transfer of the work of the independent valuation appeal committees to a new chamber in
the Scottish Courts and Tribunal Service will now take place with effect from 1 January 2023. This
move brings with it a change to the appeal procedures in relation to non-domestic valuations.
Although the terms of the legislation have still to be finalised, it is already known that system
and procedural changes will be required to deal with the two-stage proposal and appeal process
which will replace the existing appeal procedures. 
In relation to electoral registration, the Elections Act which received Royal Assent in April 2022
brings with it several changes which will impact on the work of the organisation, including the
requirement for voter identification in relation to UK elections and the removal of the restriction
on British citizens who have been resident overseas for more than 15 consecutive years from
voting in UK elections. The repeal of the Fixed Term Parliaments Act in March 2022 adds
more uncertainty and complexity to the date of a future UK general election, particularly when
considered alongside the ongoing review of UK Parliament constituencies by the Boundary
Commission. 
These legislative changes indicates that operational agility and planning will be the key to the
success of the implementation and delivery of these developments. 
Page 35

Page 36

Grampian Valuation Joint Board Annual Accounts 2021/22
7
MANAGEMENT COMMENTARY (continued) 
In relation to governance, the retirement of several members of the management team during
2021 and the continuing impact of the pandemic meant that progress was challenging during
2021/22 as it had been in 2020/21.  However, with a new management team in place and the
lifting of the majority of the pandemic related restrictions, we anticipate that the opportunities
for updating and modernising our governance arrangements to streamline and improve
efficiency across the organisation whilst maximising our effectiveness in terms of costs and
service delivery will continue. 
Key performance indicators (KPI) 
The organisation’s code of corporate governance established a KPI reporting and three-year
review regime. They seek to quantify the effectiveness of the organisation’s activities in
relation to the Valuation Roll of non-domestic property assessments and the Valuation List of
domestic property council tax band allocations. The Assessor & ERO provides performance
reports at every meeting of the Board and an annual public performance report is published
online. KPI targets for the three years from 2021/22 onwards were agreed by the Board at its
June 2021 meeting. 
The Electoral Commission’s performance framework for electoral registration officers focuses
on both qualitative and quantitative performance monitoring. As mentioned earlier, the
Electoral Registration Committee of the Scottish Assessors Association is finalising a set of
key performance indicators in relation to electoral registration activities, and these will be
reported on annually from 1 December 2022 onwards. 
Principal risks and uncertainties 
The organisation maintains an operational and strategic risk register which is continually
monitored and reviewed by the management team. 
The principal risks and uncertainties relate to a dynamic valuation assessment and registration
statutory framework, challenges in terms of financial resources and, particularly, securing
sufficient expertise to deliver our services. The effect of the global pandemic continues to
present challenges to the operational activities and remains a major influence on all decision
making within the organisation. 
Apart from the normal control measures in terms of financial and operational planning, the
Assessor & ERO and the management team seek to mitigate risk and uncertainty through
partnership working through the Scottish Assessors Association (SAA) and external agencies.
The Assessor & ERO is Secretary to the SAA Electoral Registration and Domestic Subjects
committees and has been offered a place on the Electoral Management Board for Scotland.
These roles will assist the organisation to meet the challenges of any developments in relation
to the valuation assessment and registration functions of the organisation and also with the
identification of risks and the work required to minimise uncertainties in what remains an
extremely unpredictable and challenging public sector environment. 
Page 36

Page 37

Grampian Valuation Joint Board Annual Accounts 2021/22
8
MANAGEMENT COMMENTARY (continued) 
Financial Performance 
Revenue Expenditure 
The Grampian Valuation Joint Board, at its meeting on 5 February 2021, approved the 2021/22
Revenue Budget of £4.933m (2020/21 £4.833m), an increase of 2.0%. The requisitions to
constituent authorities were set at £4.842m (2020/21 £4.703m) with approved use of reserves
of £0.091m. The core budget was set at £4.389m, with an additional £0.544m budgeted for
NDR Reform. 
The Joint Board receive quarterly Revenue Monitoring reports during the year in order to keep
the board members fully informed as to the latest position, and projected outturn. 
The actual net expenditure in 2021/22 was £4.090m (2020/21 £3.979m) resulting in an
underspend of £0.843m for the year.  The budgeted use of General Reserve of £0.091m is
not required, thus giving an overall variance of £0.752m. Of this total, £0.265m was transferred
to the NDR Reserve for future commitments, while £0.016m was transferred out of the General
Fund Reserve to bring the balance back to the maximum permitted under the Board’s
Reserves Policy. This balance of £0.503m is available to return to the constituent authorities. 
The Comprehensive Income and Expenditure Statement shows a deficit of £0.210m on the
provision of services for the year.  After allowing for the reversal of statutory charges for
International Accounting Standard 19 (IAS19) of £0.439m, CFCR of £0.013m and depreciation
totalling £0.33m, this leaves the £0.016m transferred out of the General Fund and £0.265m to
the NDR Reserve. 
The following table shows a summary of the figures for the main variances between budget
and actual for the year to 31 March 2022. These figures are monitored and reported to the
Board throughout the year, and exclude accounting adjustments related to pensions, short-
term accumulating absences and depreciation. Actual under/overspends are explained in the
detailed variance analysis below. 
2020/21 2021/22 2021/22 2021/22
Actual Budget Actual Variance
£000 £000 £000 £000
3,053 Employee Benefit Expenses 3,737 3,086 (651)
1,243
Other Service Expenses (including capital   
financed from current revenue (CFCR)) 1,152 1,150 (2)
63 Support Service Recharges 59 62 3
(1) Interest and Investment Income (2) (8) (6)
(379) Government Grants and other Service Income (13) (200) (187)
3,979 Net (Under)/Overspend Against Budget 4,933 4,090 (843)
Funded by:
(4,703) Requisitions (4,842) (4,842) -
- Approved use of Reserves (91) - 91
(724) 2021/22 Outturn -  (752) (752) 
Page 37

Page 38

Grampian Valuation Joint Board Annual Accounts 2021/22
9
MANAGEMENT COMMENTARY (continued) 
The main variances from budget during the year were: 
- £0.651m underspend for Employee costs, largely due to staff vacancies and difficulties
experienced in recruiting suitably qualified staff. 
- There is a small overall variance on other service expenses, but within this heading
there are both over and underspends, detailed below. 
- The move to a new office suite within Woodhill House was delayed. The current rental
and service charges continue until the relocation takes place, resulting in a £0.062m
overspend. However, within property costs there was reduced expenditure on heating,
lighting and cleaning costs of office accommodation as staff continue to work from
home since lockdown.
- There was an overspend on postages of £0.152m due to the issue of mail in advance
of the Scottish Parliament Election (SPE) in May 2021, which included household
notification letters and letters to all 16 and 17 year olds encouraging them to register
to vote. This expenditure was funded by government grant for the expected increase
in postal vote applications in the run up to the SPE in May 2021.
- An underspend on ICT of £0.161m is due to slippage in NDR planned spend on support
costs and equipment.
- Valuation Appeals costs were underspent by £0.02m
- The £0.187m variance in income is mainly due to government grants received in
excess of budget expectation.
- Of the £0.265m underspend related to NDR reforms, £0.209m is within the employee
costs, £0.146m on other expenditure, and without the budgeted use of the earmarked
reserve of £0.091m, this gives the underspend of £0.265m. 
General Reserve 
In setting the 2021/22 Revenue Budget the Treasurer clarified that the cumulative balance on
the uncommitted part of the General Fund should be calculated on the budget for the Joint
Board’s core costs alone and exclude budgets with a separate funding stream e.g. NDR
earmarked reserve for implementation of the Barclay Review. 
The NDR reserve does not go by the same principles, given the nature of funding for NDR
reform by the Scottish Government. 
The General Reserve balance at 31 March 2022 is £0.219m with an additional £0.448m
earmarked for the NDR reform Implementation. 
Going Concern 
The Balance Sheet at 31 March 2022 shows an excess of assets over liabilities of £0.739m
(net asset of £0.998m at 31 March 2021). The North East Scotland Pension Fund is required
to carry out actuarial valuations every three years. Future actuarial valuations of the North
East Scotland Pension Fund will consider the appropriate employee/employer’s rate to meet
the commitments of the Fund and the constituent authorities of the Board are required to fund
the liabilities of the Board as they fall due. Accordingly, it has been considered appropriate to
adopt a going concern basis for the preparation of these Annual Accounts. 
Page 38

Page 39

Grampian Valuation Joint Board Annual Accounts 2021/22
10 
MANAGEMENT COMMENTARY (continued) 
Convener         
Mark J Adam MRICS AEA (Cert – Scotland)
Assessor & Electoral Registration Officer 
Lorraine Paisey CA
Treasurer 
Page 39

Page 40

Grampian Valuation Joint Board Annual Accounts 2021/22
11 
Page 40

Page 41

Grampian Valuation Joint Board Annual Accounts 2021/22
12 
STATEMENT OF RESPONSIBILITIES FOR THE ANNUAL ACCOUNTS 
The Board’s Responsibilities 
The Board is required to: 
• make arrangements for the proper administration of its financial affairs and to secure that
the proper officer of the Board has the responsibility for the administration of those affairs
(section 95 of the Local Government (Scotland) Act 1973).  In the Valuation Joint Board,
that officer is the Treasurer to the Board. 
• manage its affairs to secure economic, efficient and effective use of resources and
safeguard its assets. 
• ensure the Annual Accounts are prepared in accordance with legislation (The Local
Authority Accounts (Scotland) Regulations 2014) and the Local Authority (Capital Finance
and Accounting) (Scotland) (Coronavirus) Amendment Regulations 2021, and so far as is
compatible with that legislation, in accordance with proper accounting practices (section
12 of the Local Government Scotland Act 2003). 
• approve the Annual Accounts for signature. 
The Treasurer’s Responsibilities 
The Treasurer to the Board is responsible for the preparation of the Board’s Annual Accounts
in accordance with proper practices as required by legislation and as set out in the
CIPFA/LASAAC Code of Practice on Local Authority Accounting in the United Kingdom
2021/22 (the Accounting Code). 
In preparing these annual accounts, the Treasurer has: 
• selected suitable accounting policies and then applied them consistently; 
• made judgements and estimates that were reasonable and prudent; 
• complied with legislation; 
• complied with the local authority Accounting Code (in so far as it is compatible with
legislation); 
• kept adequate accounting records which were up to date; 
• taken reasonable steps for the prevention and detection of fraud and other irregularities. 
I certify that the financial statements give a true and fair view of the financial position of the
Board at the reporting date and the transactions of the Board for the year ended 31 March
2022. 
Lorraine Paisey CA   
Treasurer 
17 June 2022
Page 41

Page 42

Grampian Valuation Joint Board Annual Accounts 2021/22
13 
ANNUAL GOVERNANCE STATEMENT 
Scope of responsibility 
The Board was established in terms of The Valuation Joint Boards (Scotland) Order 1995 and
is the valuation authority for Aberdeen City Council, Aberdeenshire Council and Moray
Council. The Board is responsible for the provision of valuation assessment services for local
taxation purposes. Through an agreement to share services, the Board also provides electoral
registration services for the same three constituent authorities. 
The Board is responsible for ensuring that its business is conducted in accordance with the
law and proper standards. It must ensure that public money is safeguarded, properly
accounted for, and used economically, efficiently and effectively. 
The Board is considered to be a local authority in terms of the Local Government etc.
(Scotland) Act 1994 and has a duty to deliver continuous improvement as set out in the Local
Government in Scotland Act 2003. In discharging this overall responsibility, the Board is
responsible for putting in place proper arrangements for the governance of its affairs and
facilitating the effective exercise of its valuation and registration functions. This includes
arrangements for the management of risk. 
Responsibility for delivery - members and officers 
In terms of the above Order, the Board membership comprises 6 members appointed by
Aberdeen City Council, 6 members appointed by Aberdeenshire Council and 3 members
appointed by Moray Council. 
To fulfil its operational role, the Board is responsible for the appointment of an Assessor, and
Deputes as appropriate, in terms of section 27 of the Local Government etc. (Scotland) Act
1994. In practice the Assessor and Deputes manage the provision of valuation assessment
and electoral registration services on a day-to-day basis, with the Board providing resources,
a governance framework and a monitoring regime for financial and operational performance. 
The Assessor is also appointed as the Electoral Registration Officer (ERO) for the Board’s
three constituent authorities. This too is a statutory position with the ERO and Deputes
appointed in terms of section 8 of the Representation of the People Act 1983. 
The Board has approved and adopted a local code of corporate governance that is reviewed
biennially and is available at www.grampian-vjb.gov.uk 
The purpose of the governance framework 
The governance framework comprises the systems, processes, cultures and values by which
the Board is directed and controlled, and the activities used to engage with the community. It
enables the Board to monitor the achievement of its strategic objectives and to consider
whether those objectives have led to the delivery of appropriate, cost-effective valuation
assessment and registration services. 
The system of internal control is a significant part of that framework and is designed to manage
risk to an acceptable level, and provide reasonable, but not absolute, assurance that the
statutory requirements of the Assessor & ERO are met and policies, aims and objectives can
be delivered. The system of internal control is based on an ongoing process designed to
identify and prioritise the risks to the achievement of the Board’s policies, aims and objectives,
to evaluate the likelihood of those risks being realised and the impact should they be realised,
and to manage them efficiently, effectively and economically.
Page 42

Page 43

Grampian Valuation Joint Board Annual Accounts 2021/22
14 
ANNUAL GOVERNANCE STATEMENT (continued) 
The governance framework 
The key elements of the systems and processes that comprise the Board’s governance
arrangements are described in terms of the seven principles of good governance defined in
the framework and summarised as follows: 
Governance Principle 1 - behaving with integrity, demonstrating strong commitment to
ethical values, and respecting the rule of law. 
The Board’s code of conduct provides a clear standard in terms of conduct and behaviour, as
does the Board’s personnel related policies that deal with mainstreaming equalities into the
fabric of the organisation, dignity of the individual, whistleblowing, special leave and personal
development. These policies go beyond behavioural matters and reflect the positive approach
to workforce development to the extent that career development schemes are in place across
all three service strands: non-domestic property valuation assessment, domestic property
valuation assessment and electoral registration. As such, career pathways are available to
almost all staff. 
In order to avoid duplication, the Board relies on the registers of interests and gifts maintained
by the relevant constituent authorities for elected members. A register of interests has been
established for all employees and a register of gifts is also maintained. The Assessor & ERO
and Deputes are bound by the policies of the Board and must also adhere to the professional
standards regime set by the Royal Institution of Chartered Surveyors (RICS). 
Issues relating to actions taken or not taken by officials can be addressed through the
organisation’s complaints handling procedure. This procedure was updated in 2021 following
the revision of the national Complaints Handling Procedures (CHP) scheme by the Scottish
Public Services Ombudsman. 
The organisation maintained its commitment to combating fraud during the year by assisting
with the National Fraud Initiative. The Assessor & ERO also works closely with the Electoral
Commission, the Electoral Management Board and Police Scotland. If necessary, suspected
fraudulent registration or absent vote applications are referred to the Police Scotland single
point of contact. 
Governance Principle 2 - ensuring openness and comprehensive stakeholder
engagement. 
The Board’s decision-making processes are well established with decisions concerning
finance, performance and governance being taken by the Board. Standing orders and
regulations govern how decisions are made and appropriate legal, financial and other
professional advice is considered as part of the decision-making process. 
At an operational level, stakeholder involvement falls within the domain of the Assessor &
ERO. 
The engagement work following the 2017 revaluation has continued with the focus being on
appeal resolution and Non-Domestic Rating (NDR) reform. The Assessor & ERO’s
engagement strategy has been to maintain a high level of accessibility and visibility in the
public domain. Significant changes in the information gathering regime took place during
2020/21 and a major project to ingather information in preparation for the 2023 revaluation got
underway in 2021/22. As of 31 March 2022, in excess of 20,000 requests for information had
been issued to proprietors, tenants and occupiers of property within the Grampian area. 
Page 43

Page 44

Grampian Valuation Joint Board Annual Accounts 2021/22
15 
ANNUAL GOVERNANCE STATEMENT (continued) 
In a similar exercise to that carried out prior to the Scottish Parliament Election in 2021,
Household Notification Letters (HNLs) were issued to all households in the Grampian area
prior to the local government elections in May 2022. This encouraged citizens to register to
vote and/or apply to vote by post should they wish to. 
The online voting information page on the Board’s website which was established in 2020/21
continues to be developed so users can easily access information or application forms for the
service or action that they require. This has continued to be a well-used service and in a 10-
week period leading up to the local government elections in May 2022, around 4,000 requests
for assistance were made using this facility. 
An initial venture into the realm of social media was established in 2021/22 with the creation
of a Twitter account for the electoral registration service. This account is still in its infancy but
it is intended to be developed to provide local electoral registration content to social media
users. 
The Board’s performance management framework is reviewed regularly to drive continuous
improvement and ensure effective monitoring of progress and outcomes against stated
objectives. Reporting arrangements include regular updates to the Board, the Electoral
Commission, the Electoral Management Board, the Cabinet Office, the Scottish Government,
and online publication of annual performance reports. 
Protocols are in place to meet requests made under the Freedom of Information Act and,
through the Scottish Assessors Association, Assessors have established procedures to
improve the response standards where common requests for information are made. 
As part of the Equalities mainstreaming regime progress has been made towards capturing
service user feedback that will inform future service design and delivery. 
Governance Principle 3 - defining outcomes in terms of sustainable economic, social
and environmental benefits. 
The Board, being focussed around delivery of specialised valuation and registration services
has a limited role to play in the wider community planning aspects anticipated by the
governance framework set out by CIPFA/Solace. The Board is therefore conscious of the
need to ensure that its mode of operation and the delivery of the valuation and registration
services reflect the responsibilities towards the communities in Grampian in terms of devolved
service delivery models that support the sustainability of communities across the whole region
and minimise natural resource demands. In terms of the two specialised services the Board
delivers, they are foundation stones to local government and democracy at local, national and
international levels, as they provide the means to raise local taxation and to conduct
elections/referendums. 
Operational outcomes for these services are essentially driven by statute and it is pertinent to
this governance principle to note that legislation has now been laid to reform local taxation3
and electoral registration4 and thus improve sustainability and economic and social benefits. 
The pandemic and the organisation’s response to it continued to be a focus for all stakeholders
during 2021/22. The implementation of local taxation reforms has continued to be the subject
of scrutiny during the last year and, through the work of the various committees of the Scottish 
3 Non-Domestic Rates (Scotland) Act 2020 (legislation.gov.uk)
4 Elections Act 2022 Stages - Parliamentary Bills - UK Parliament
Page 44

Page 45

Grampian Valuation Joint Board Annual Accounts 2021/22
16 
ANNUAL GOVERNANCE STATEMENT (continued) 
Assessors Association, the Assessor and his team have continued to work with other
stakeholders to ensure that the new system is implemented at a local and national level and
is sustainable and effective. Work in connection with the new information gathering powers
continued throughout 2021/22 and procedures are now in place to ensure that a
comprehensive and robust information gathering regime is in place ahead of the revaluation
of non-domestic properties effective from 1 April 2023. 
After a period of significant legislative changes to address social and democratic inequalities,
including the introduction of individual electoral registration in 2014, the enfranchisement of
16 and 17 year olds in Scotland in 2016, major reforms to the annual canvass in 2020 and the
widening of the franchise in Scotland to include prisoners and non-European Union (EU) and
non-Commonwealth foreign nationals during 20205, electoral registration during 2021/22 was
relatively settled. However, electoral registration officers, through the SAA Electoral
Registration Committee, were represented on various groups involved in the development of
procedures in connection with what is now the Elections Act 2022. 
Governance Principle 4 - determining the interventions necessary to optimise the
achievement of intended outcomes. 
As a specialised outcome-orientated organisation, our activities of producing, maintaining, and
defending Valuation Rolls, Valuation Lists and Electoral Registers essentially drive the
organisation’s agenda. The Board and the Assessor & ERO recognise the financial challenges
they face and through established reporting arrangements ensure that Board members have
full detail of resource inputs and performance outputs. Regular and detailed financial reports
are made available to the Board and the outcomes for the organisation that are essentially
driven by statute are monitored in terms of performance. 
The Management Team focus on these outcomes and work closely to innovate and optimise
them. Innovation and agility continued to be key requirements to maintain service delivery
during 2021/22, particularly as the majority of colleagues remained working from home.
Innovation and agility will remain key requirements during 2022/23 and beyond as NDR
reforms continue to be implemented. 
Governance Principle 5 - developing the entity’s capacity, including the capability of its
leadership and the individuals within it. 
Roles of elected members and officers are clearly defined and constructive working
relationships are achieved to ensure clear relationships between the Board, the Assessor &
ERO, corporate stakeholders and the public. 
Standing orders regulate the form and content of board meetings and the Board’s financial
regulations provide a framework for financial decisions. Performance reports are made at
each board meeting and the Board’s key performance indicators are subject to regular periodic
review. 
As part of its commitment to lifelong learning and to foster a personal development culture and
seek to retain personnel, the organisation operates an internal recruitment procedure that
encourages personal development and ultimately improve leadership capacity. 
New employees receive induction training on arrival and in the majority of cases are able to
participate in a career grade development scheme that seeks to promote personal and 
5 Scottish Elections (Franchise and Representation) Act 2020 (legislation.gov.uk)
Page 45

Page 46

Grampian Valuation Joint Board Annual Accounts 2021/22
17 
ANNUAL GOVERNANCE STATEMENT (continued) 
professional development. Surveyors, who are members of the Royal Institution of Chartered
Surveyors (RICS), are subject to additional compulsory continuing professional development
training that is monitored by the RICS.  
The organisation’s training officer is responsible for monitoring training provision and recording
progress. The training officer is also responsible for identifying appropriate training
opportunities. 
During 2021/22, the organisation put forward its largest single cohort of candidates for the
Association of Electoral Administrators Certificate in Electoral Administration, a welcome
development which will ensure the organisation has a more qualified and knowledgeable
workforce in what is a very specialised field. 
Functions and roles of statutory posts including the Clerk, Treasurer and Assessor & ERO are
clearly defined and the postholders work closely together to achieve the objectives of the
organisation. 
Governance Principle 6 - managing risks and performance through robust internal
control and strong public financial management. 
The Board’s decision-making process is well established with governance, finance and
performance issues being reported at board meetings that take place in public (unless exempt
under statutory provision) and the board reports are published online and made available to
the media. Rules and procedures govern how decisions are made and appropriate legal,
financial and other professional advice is considered as part of the decision-making process.
Scrutiny is secured through internal and external audit. 
Decisions of the Assessor & ERO are subject to public scrutiny, scrutiny via appeal and
complaint processes to the respective judicial bodies and external stakeholders that monitor
performance such as the Electoral Commission and the Electoral Management Board for
Scotland. In addition, the SAA website provides practice notes that provide details on how
rateable values are determined and allows individual taxpayers to look up the assessment of
every non-domestic and domestic property in Scotland and the valuations of an increasing
number of different subject types. 
The Board and the Assessor & ERO reported on performance to the Electoral Commission,
the Cabinet Office, the Scottish Government and the Scottish Information Commissioner
during 2021/22. 
Risk management is a fundamental part of the organisation’s decision-making process and as
such is a standing item on the Assessor & ERO’s management team agenda, with the Board
reviewing the risk register on an annual basis. 
To control and mitigate against risk, the Board’s system of internal control is based on a
framework of financial regulations that are revised and updated periodically and supplemented
by regular management information, administrative procedures, management supervision and
a code of corporate governance. Establishing and maintaining an effective system of internal
control is a management function. The Board, through its consideration of reports by internal
and external auditors, monitors the effectiveness of internal control procedures. 
Policies to combat fraud, theft, bribery and corruption are in place, not only in order to protect
public finance, but also to ensure the veracity of the statutory rolls, lists and registers that the
Assessor & ERO is required to provide. The Assessor & ERO works closely with Police 
Page 46

Page 47

Grampian Valuation Joint Board Annual Accounts 2021/22
18 
ANNUAL GOVERNANCE STATEMENT (continued) 
Scotland at a local and national level. IT resilience and effectiveness were strengthened during
2021/22 with Aberdeenshire Council’s IT section taking responsibility for managing the
Board’s IT infrastructure and providing IT support to users. Further integration in this regard is
planned for 2022/23.   
A performance management system is in place which calls for reporting of established
performance measures to the Board at quarterly intervals throughout the year. An annual
Public Performance Report is also published. 
The Board’s governance arrangements have been developed and maintained to comply with
the core functions of various good framework guidelines including Code of Practice on
Managing the Risk of Fraud and Corruption, Public Sector Internal Audit Standards
(incorporating the principles of the Role of the Head of Internal Audit), Audit Committees:
Practical Guidance for Local Authorities and Police, etc. 
Strong financial management procedures are secured through the work of the Treasurer
appointed in terms of s95 of the Local Government (Scotland) Act 1973. This officer provides
advice to the Board and the Assessor & ERO on all financial matters and ensures the timely
production and reporting of budget estimates, budget monitoring reports and annual accounts. 
Governance Principle 7 - implementing good practices in transparency, reporting, and
audit to deliver effective accountability. 
Board business is conducted through an established cycle of quarterly meetings. These
meetings were all held online during 2021/22. Meeting dates are published in advance.
Reports follow a corporate style and include: the purpose of the report, information relevant to
the matter under consideration, a conclusion and recommendations. Minutes of meetings are
prepared by a member of Moray Council’s Committee Services team on behalf of the Clerk
and made available on Moray Council’s website with links also available via the Board’s
website. 
Information is disseminated in many forms and targeted at different audiences for different
purposes, ranging from statutory returns that follow prescribed layouts, through to media
releases and presentations which may be focussed on specific groups of service users. The
organisation’s website is regularly updated with news items to ensure that the Grampian
community is kept up to date with pertinent information. 
Assurance and accountability oversight is a key role for the Board which comprises members
from a variety of political backgrounds. The Board receives reports on the work of the internal
auditor and the external auditor placing particular focus on recommendations arising from
audit work and on the corrective actions proposed by the officials of the Board. 
Review of effectiveness of governance arrangements 
The review of effectiveness of the governance framework including the system of internal
control is pursued throughout the year by various means involving: 
• The Board 
In practice, governance arrangements are monitored over the year with Board meetings taking
place four times during each year. The Board consists of members from each of the three
councils and from across the political spectrum and considers reports on financial and 
Page 47

Page 48

Grampian Valuation Joint Board Annual Accounts 2021/22
19 
ANNUAL GOVERNANCE STATEMENT (continued) 
operational performance and governance matters. It also examines the annual public
performance and audit reports. 
• The Management Team 
The management team which has overall responsibility for good governance arrangements,
currently comprises the Assessor & ERO, two Depute Assessors & EROs, three Assistant
Assessors and the Principal Admin Officer. The management team has now reverted to
meeting on a quarterly basis. 
• The Assessor & ERO 
The Assessor & ERO has the statutory responsibility for the Valuation Rolls, Valuation Lists
and Electoral Registers. The Assessor is essentially the chief executive for the organisation
and has a wide range of financial, personnel, governance and reporting responsibilities. 
• The Treasurer 
The Treasurer has statutory responsibility for the Board’s financial affairs in terms of Section
95 of the Local Government (Scotland) Act 1973. This officer provides relevant financial advice
and support to the Assessor & ERO and elected members at meetings of the Board and
otherwise as required. The Board’s financial management arrangements generally conform to
the governance requirements of the CIPFA statement on the role of the chief financial officer,
and whilst the Treasurer is not a member of the management team, she is actively involved
in, and is able to influence, decision-making processes. 
The Treasurer is responsible for ensuring that an effective system of internal financial control
is maintained. The system of internal financial control can provide only reasonable and not
absolute assurance that assets are safeguarded, that transactions are authorised and properly
recorded, and that material errors or irregularities are either prevented or detected within a
timely period. 
The system of internal financial control is based on a framework of regular management
information, financial regulations, administrative procedures (including segregation of duties),
management supervision and a system of delegation and accountability. The system includes
comprehensive budget setting and monitoring arrangements and the preparation of regular
financial reports indicating actual expenditure against forecasts that are reported at each
board meeting. 
• Internal Audit 
Internal Audit is an assurance function that primarily provides an independent and objective
opinion to the Board on the control environment comprising risk management, internal control,
and governance by evaluating its effectiveness in achieving the organisation’s objectives. 
It objectively examines, evaluates and reports on the adequacy of the control environment as
a contribution to the proper, economic, efficient and effective use of resources. 
The Internal Audit Manager is accountable on a day-to-day basis to the Treasurer and to the
Board. Internal Audit operates in accordance with Public Sector Internal Audit Standards and
in line with the requirements of the Standards is subject to periodic external inspection. 
Page 48

Page 49

Grampian Valuation Joint Board Annual Accounts 2021/22
20 
ANNUAL GOVERNANCE STATEMENT (continued) 
Internal audit and the subsequent report by the external auditors in their annual audit letter
and in other reports, informs the effectiveness of the financial control environment as an
element of the Board’s governance arrangements. No fundamental control weaknesses were
reported during the period covered by this statement. It is the opinion of the Audit and Risk
Manager that reasonable assurance can be placed on the Board’s internal financial control
systems in place for the year ended 31 March 2022. 
• External Agencies 
In addition to the various internal review processes and the financial audit referred to above,
there are a number of bodies that the organisation is required to report to/submit governance
arrangement for approval. The Scottish Information Commissioner collects data on requests
and responses under Freedom of Information and Environmental Information legislation and
will intervene where it considers enforcement action is required. The Keeper of Records
reviews and approves records management arrangements. 
The way the organisation delivers its valuation and registration services is also subject to
scrutiny by external agencies, with the valuation assessment aspect reported to the Scottish
Government and subject to a case-by-case scrutiny on appeal and the Electoral Commission
and Electoral Management Board reviewing and reporting on the performance of the ERO. 
This organisation has possibly one of the largest service communities in the Grampian area
providing registration services to over 448,000 citizens, and property valuation assessments
for over 320,000 properties. Such a wide and comprehensive reach throughout the Grampian
region also provides a barometer for the success or otherwise of the organisation’s service
delivery. 
Significant governance issues 
Securing good governance continues to be of prime importance to elected members, senior
officials of the Board and members of the management team. It is a significant task, particularly
at a time when budgets are under significant pressure and major changes such as NDR and
electoral reform are being implemented.   
In the 2020/21 governance statement, the key challenges facing the organisation for 2021/22
were to: 
• Continue to meet all operational demands whilst not compromising employee or public
safety during the Covid-19 pandemic. 
• Continue to upgrade our operational capacity in terms of workforce, processes and IT
systems to meet the challenges of moving to a 3-yearly revaluation cycle for Revaluation
2023. 
• Maintain the drive to improve and streamline our governance arrangements, progress
equalities mainstreaming and performance monitoring and complete the work to widen
our existing customer consultation framework. 
• Continue in the work to maximise the effectiveness of the new electoral registration
system in order to capitalise upon information sources and build upon the groundwork of
the 2021/22 online landing page to streamline voter contact and engagement. 
• Continue to manage the resourcing required to ensure that this organisation meets all 
Page 49

Page 50

Grampian Valuation Joint Board Annual Accounts 2021/22
21 
• ANNUAL GOVERNANCE STATEMENT (continued) 
statutory commitments. 
The requirement to meet all operational demands whilst not compromising employee or public
safety during the second year of the Covid-19 pandemic proved challenging. The workforce
continued to be largely home-based and the development of plans to move back into offices
during 2021 had to be reconsidered in light of government guidance. In contrast to some public
sector bodies’ responses to the pandemic, the organisation continued to offer a full range of
communication options to service users during normal business hours, including telephone,
email and post and continued to deliver services across all areas of operational activity. Site
visits and door-to-door canvass activities resumed during 2021/22 with appropriate risk
assessments and mitigation in place. 
Workforce recruitment proved successful for administrative and technical posts during 2021/22
but despite multiple rounds of advertising, recruitment of suitably qualified valuation staff has
been less so. Development of IT systems has continued as has the adaptation of working
practices to meet the challenges of working from home. Lessons learned from this will inform future
process changes and IT developments. 
Work to improve and streamline governance arrangements, progress mainstreaming and
performance monitoring and widen the customer consultation framework continued to be slow.
The availability of HR resources remained at a reduced level and continued to have an impact
on the refresh of governance policies. Progress has however been made in the latter stages
of 2021/22 and will continue during 2022/23 and beyond. 
Progress to optimise the new electoral registration system was not as significant as hoped but
we are now in a better position to investigate and assess the benefit of additional information
sources during 2022/23. 
The organisation continued to face challenges during 2021/22 but has learned from the
experiences of the challenges from 2020/21, including the delivery of registration services
ahead of the local government elections in May 2022 while staff remained home-based.
Although challenging, non-domestic appeal disposal by the revised deadline 31 December
2021 was successful and preparation work for the 2023 Revaluation is well underway. The
variation and rescheduling of the demands on the organisation do challenge resource
management but close monitoring, management and reporting along with a degree of flexibility
ensured that appropriate resourcing was in place and that all commitments were met. 
COVID-19 
The Covid-19 pandemic impacted the way we delivered our business-as-usual services during
2021/22, and this continues into 2022/23. The desire to keep staff and customers safe during
this period, while at the same time delivering our statutory services and adhering to
government guidance, was at the forefront of the decisions that we made. The logistics of this
meant that significant changes in how and where we delivered our services had to be
considered and implemented. As we emerge from the pandemic, like other public sector
organisations, we aim to maintain our resilience to the challenges arising from it and ensure
that the organisation and our people are in the best possible shape going forward. 
Looking ahead the key challenges for 2022/23 are: 
• Continue to meet all operational demands whilst not compromising employee or public
safety as we exit the Covid-19 pandemic. 
Page 50

Page 51

Grampian Valuation Joint Board Annual Accounts 2021/22
22 
ANNUAL GOVERNANCE STATEMENT (continued) 
• Continue to upgrade our operational capacity in terms of workforce, processes and IT
systems to meet the challenges of moving to a 3-yearly revaluation cycle. 
• Upgrade systems and working practices to deal with the new 2 stage proposal and appeal
system which comes into force on 1 January 2023. 
• Maintain the drive to improve and streamline our governance arrangements, progress
equalities mainstreaming and performance monitoring and complete the work to widen our
existing customer consultation framework. 
• Continue the work to maximise the effectiveness of the electoral registration system in
order to capitalise upon information sources and to enhance and develop the online voting
information pages of our website to streamline voter contact and engagement. 
• Manage the resources that will be required to manage the changes brought in by the
Elections Act 2022. 
• Continue to manage the resourcing required to ensure that this organisation meets all
statutory commitments. 
Concluding Remarks 
In our respective roles as Convener of the Board and Assessor & ERO, we are committed to
good governance and recognise the contribution it makes to securing delivery of service
outcomes in an effective and efficient manner. This annual governance statement
summarises current governance arrangements, provides evidence of progress and affirms our
commitment to ensuring that the Board’s governance framework is responsive to the dynamic
and challenging environment in which we serve. 
Page 51

Page 52

Grampian Valuation Joint Board Annual Accounts 2021/22
23 
REMUNERATION REPORT 
This report has been written to provide details of the Grampian Valuation Joint Board’s
remuneration arrangements for its senior councillors and senior employees.  This is required
under the Local Authority Accounts (Scotland) Amendment Regulations 2014.   
All information disclosed in the tables 1 to 6 in this Remuneration Report is audited by the
external auditors, Audit Scotland. The other sections of the Remuneration Report are reviewed
by Audit Scotland to ensure that they are consistent with the financial statements. 
Remuneration of Councillors, Senior Councillors, Convener and Depute Convener 
The remuneration of councillors is regulated by The Local Governance (Scotland) Act 2004
(Remuneration and Severance Payments) Amendment Regulations 2018.  These regulations
set out the amounts a councillor may be paid for being a Convener or Depute Convener of a
Joint Board. This is inclusive of any amounts payable to them as either a councillor or senior
councillor of their own Local Authority. 
The Board consists of 15 members comprising 6 from Aberdeen City Council, 6 from
Aberdeenshire Council and 3 from Moray Council. The local authority of which the Convener
or Depute Convener is a member pays the remuneration appropriate to the member’s work
with the Joint Board. Conveners receive a remuneration which when added to their existing
remuneration as a Councillor/Senior Councillor equals 75 percent of the Leader of a “Band A”
council, i.e. £23,257 per annum. The Depute Convener’s remuneration is calculated on the
basis of the basic salary plus 75 percent of the difference between the basic salary and the
Convener’s salary, i.e. £22,095 per annum. These rates are effective for the year ending 31
March 2022. 
The Board has an arrangement with each Council which remunerates the Convener and
Depute Convener/s to reimburse the Council for the additional costs of that councillor arising
from them being a Convener or Depute Convener of the Board. 
Councillor Leadbitter was Convener of the Grampian Valuation Joint Board during the
year.  He received a Special Responsibility Allowance from Moray Council. This allowance is
paid for in full by Moray Council and will be included in their remuneration report. Consequently
no additional award is due for undertaking duties for the Valuation Board. 
Councillor Cormie was Depute Convener.  The Board pays a Special Responsibility Allowance
to the Depute Convener of the Board. Details of his salary are included in the remuneration
report for Aberdeen City Council. 
All other Councillors’ expenses are paid directly by the authority that they serve and will also
be included in the individual authority’s remuneration report.   
Page 52

Page 53

Grampian Valuation Joint Board Annual Accounts 2021/22
24 
Remuneration of Senior Councillors, Convener and Depute Convener (Table 1) 
Councillor Name and
Responsibility
Total
Remuneration
2020/21
Salary, fees and
allowances
Total
Remuneration
2021/22
£ £ £
Councillor Cormie
Depute Convener 3,350 3,491 3,491
Total 3,350 3,491 3,491
No taxable expenses were paid in 2021/22 or in 2020/21. 
Remuneration of Councillors (Table 2) 
Grampian Valuation Joint Board paid the following salaries, allowances and expenses for all
councillors (including senior councillors) during the year.  It includes expenses met directly by
the Board and expenses reimbursed to Councillors. 
Type of Remuneration 2020/21 2021/22
£ £
Salaries 3,350 3,491
TOTAL 3,350 3,491
Page 53

Page 54

Grampian Valuation Joint Board Annual Accounts 2021/22
25 
Remuneration of Senior Employees 
The Local Authority Accounts (Scotland) Amendment Regulations 2014 require remuneration
information to be disclosed for senior employees as defined below: 
i. A person who has responsibility for the management of a local authority to the extent
that the person has power to direct or control the major activities of the authority
whether solely or collectively with other persons.
ii. A person who holds a post that is politically restricted by reason of section 2(1) (a), (b)
or (c) of the Local Government and Housing Act 1989.
iii. A person whose annual remuneration, including any annual remuneration from a local
authority subsidiary body is £150,000 or more.
These regulations apply equally to Joint Boards and remuneration disclosure is therefore
required for the Assessor and Electoral Registration Officer (ERO) and two Depute Assessor
and Depute Electoral Registration Officers who are deemed to be senior employees for the
Grampian Valuation Joint Board.  Details are shown on Table 3 below. 
The salary of senior employees is set by reference to national arrangements.  The Scottish
Joint Negotiating Committee (SJNC) sets the terms and conditions and pay bandings for
senior employees but remuneration levels and pay scales are set locally and were last agreed
by the Board on 23 January 2004. 
Remuneration of Senior Employees of the Board (Table 3) 
Name and Post Title Total
Remuneration
2020/21
Salary, fees
and
allowances
2021/22
Taxable
Expenses
2021/22
Total
Remuneration
2021/22
£ £ £ £
Mark Adam
Depute Assessor & ERO
(until 31/5/21)
Assessor & ERO (from
1/6/21)
82,504 122,264 822 123,086
Ian Milton
Assessor & ERO (left
31/5/21)
116,066 19,209 137 19,346
Gavin Oag
Depute Assessor & ERO 91,061 104,062 822 104,884
Jim Barron
Depute Assessor & ERO
(from 1/10/21)
- 71,903 815 72,718
TOTAL 289,631 317,438 2,596 320,034
The Treasurer and the Clerk to the Board do not receive remuneration from the Valuation Joint
Board. The duties of the posts are covered by the post holders’ substantive posts in Moray
Council. Details of their salaries are included in the remuneration report for Moray Council. 
Page 54

Page 55

Grampian Valuation Joint Board Annual Accounts 2021/22
26 
Pension Benefits 
Pension benefits for Councillors and Local Government employees are provided through the
North East Scotland Pension Fund, a Local Government Pension Scheme (LGPS). 
Councillors’ pension benefits are based on career average pay. For benefits earned up to 31
March 2022, the councillor’s pay for each year or part year ending 31 March (other than the
pay in the final year commencing 1 April) is increased by the increase in the cost of living, as
measured by the appropriate index (or indices) between the end of that year and the last day
in the month in which their membership of the scheme ends.  The total of the revalued pay is
then divided by the year of membership to calculate the career average pay.  This is the value
used to calculate the pension benefits. 
The Board pay a contribution to the Pension Fund for the Convener and Depute Convener’s
pensions if they are members of the scheme and this is based on a percentage of the cost of
the Special Responsibility Allowance. Details are shown on Table 4 below. 
For local government employees, up until 31 March 2015 pension benefits accrued are based
on final salary.  This means that pension benefits are based on the final year’s pay and the
number of years that person has been a member of the scheme. Benefits earned from 1 April
2015 are based on ‘career average’. The scheme’s normal retirement age for both councillors
and employees is 65 for benefits up to 31 March 2015 and the State Pension Age for benefits
built up after 1 April 2015. 
The Scottish Public Pension Authority issued a table for the amended 2021/22 employee
contribution rates, to be used from 1st April 2020, using the member’s actual take home pay
as at 1st April 2020. Prior to this, from 1 April 2009, a five tier contribution system was used,
with contributions from scheme members being based on how much pay falls into each tier. 
This is designed to give more equality between the cost and benefits of scheme membership. 
Prior to 2009 contributions rates were set at 6% for all non-manual employees. 
If a person works part-time, their contribution rate is worked out on the whole-time pay rate for
the job, with actual contributions paid on actual pay earned. 
A LGPS member’s contribution depends upon his or her full time equivalent pay.  The tables
of rates for 2020/21 and 2021/22 are shown below. 
Page 55

Page 56

Grampian Valuation Joint Board Annual Accounts 2021/22
27 
Pension Benefits (continued) 
Tiered Contribution Pay Rates 
Whole time pay 2020-21 Contribution
rate 2020/21
Whole time pay 2021-22 Contribution
rate 2021/22
On earnings up to and
including £22,852
5.50% On earnings up to and
including £22,955
5.50%
On earnings above
£22,853 and up to £29,683
Between
5.6% - 6.0%
On earnings above £22,956
and up to £29,857
Between
5.6% - 6.0%
On earnings above
£29,684 and up to £37,262
Between
6.1% - 6.5%
On earnings above £29,858
and up to £37,474
Between
6.1% - 6.5%
On earnings above
£37,263 and up to £52,567
Between
6.6% - 7.5%
On earnings above £37,475
and up to £52,876
Between
6.6% - 7.5%
On earnings above
£52,568 and up to £59,221
Between
7.6% - 8.0%
On earnings above £52,877
and up to £59,569
Between
7.6% - 8.0%
On earnings above
£59,222 and up to £79,296
Between
8.1% - 9.0%
On earnings above £59,570
and up to £79,762
Between
8.1% - 9.0%
On earnings above
£79,297 and up to
£119,961       
Between
9.1% - 10.0%
On earnings above £79,763
and up to £120,666       
Between
9.1% - 10.0%
On earnings above
£119,962
10.1% and
over
On earnings above
£120,667
10.1% and
over 
There is no automatic entitlement to a lump sum.  Members may opt to give up (commute)
some pension for a lump sum up to the limit set by the Finance Act 2004.  Up until 31 March
2015, the accrual rate guarantees a pension based on 1/60th of the final pensionable salary
and years of pensionable service.  (Prior to 2009 the accrual rate guaranteed a pension based
on 1/80th and a lump sum based on 3/80th of the final pensionable salary and years of
pensionable service).  From 1 April 2015, the accrual rate guarantees a pension of 1/49th of
pensionable pay for each year. At the end of each year the benefits are revalued and
increased by inflation. 
The value of the accrued benefits has been calculated on the basis of the age at which the
person will first become entitled to receive a full pension on retirement without reduction on
account of its payment at that age; without exercising any option to commute pension
entitlement into a lump sum; and without any adjustment for the effects of future inflation.  The
pension figures shown relate to the benefits that the person has accrued as a consequence
of their local government service, and not just their current appointment. 
Page 56

Page 57

Grampian Valuation Joint Board Annual Accounts 2021/22
28 
Pension Benefits (continued) 
Senior Councillors (Table 4) 
For the year to 31 March
2021
For the year to 31 March
2022
£ £
Councillor Cormie
Depute Convener 647 625
Total 647 625
In-year pension contributions
The above amounts show the in-year contributions relating to the Special Responsibility
Allowance shown in Table 1. The total pension benefits relating to Councillor Cormie are
detailed in the remuneration report of Aberdeen City Council. 
Senior Employees (Table 5) 
The pension entitlements of Senior Employees for the year to 31 March are shown in the table
below, together with the contribution made by the Board to each Senior Employees’ pension
during the year. 
For the
year to 31
March 2021
For the
year to 31
March 2022
As at 31
March 2022
Difference
from
March 2021
£ £ £ £
Mark Adam Pension 55,773 13,920
Depute Assessor & ERO
(until 31/3/21)
Assessor & ERO (from
1/6/21)
Lump Sum 96,791 25,240
Ian Milton Pension 61,498 392
Assessor & ERO (left
31/5/21) Lump Sum 106,666                  -
Gavin Oag Pension 44,218 2,530
Depute Assessor & ERO Lump Sum 65,707 578
Jim Barron Pension 31,997 31,997
Depute Assessor & ERO
(from 1/10/21) Lump Sum 47,433 7,623
Total 39,608 29,268 357,519 43,120
-   7,981
21,330
In-year pension
contributions
Accrued pension
benefits
3,703
17,584
15,737
22,217
17,391
Page 57

Page 58

Grampian Valuation Joint Board Annual Accounts 2021/22
29 
Pension Benefits (continued) 
All senior employees shown in the tables above are members of the North East Scotland
Pension Fund. The pension figures shown relate to the benefits that the person has accrued
as a consequence of their total local government service and not just their current
appointment. 
General Disclosure by Pay Band 
The Regulations require information to be provided for the number of persons whose
remuneration is £50,000 or more. This information is disclosed in bands of £5,000 and is
shown below. 
General Disclosure by Pay Band  (Table 6) 
The Table includes the remuneration of the senior employees detailed in Table 3. 
Remuneration Band
2020-21 2021-22
£50,000 - £54,999 8                     5                    
£55,000 - £59,999 1                     1                    
£60,000 - £64,999 3                     1                    
£70,000 - £74,999 -                      1                    
£80,000 - £84,999 1                     -                     
£90,000 - £94,999 1                     -                     
£100,000 - £104,999 -                      1                    
£115,000 - £119,999 1                     -                     
£120,000 - £124,999 -                      1                    
15                   10                  
Number of Employees
Convener 
Mark J Adam MRICS AEA (Cert - Scotland) 
Assessor & Electoral Registration Officer 
Page 58

Page 59

Grampian Valuation Joint Board Annual Accounts 2021/22
30 
Page 59

Page 60

Grampian Valuation Joint Board Annual Accounts 2021/22
31 
COMPREHENSIVE INCOME AND EXPENDITURE STATEMENT FOR THE YEAR ENDED 31 MARCH 2022 
This Statement shows the accounting cost in the year of providing services in accordance with generally accepted accounting practices.  This differs
from the expenditure to be funded from the requisitions raised by the Board from the three constituent Local Authorities in accordance with statute.
The effect on the General Fund is shown in the Movement in Reserves Statement and Note 7 Expenditure and Funding Analysis and Adjustments
between Accounting Basis and Funding Basis under Regulations. 
£000 £000 £000 £000 £000 £000
Expenditure Income Net Expenditure Income Net
4,598 (379) 4,219
Rating and Council Tax Valuation and Electoral
Registration 4,762 (200) 4,562
4,598 (379) 4,219 Cost Of Services 4,762 (200) 4,562
96 (1) 95
Financing and Investment Income and
Expenditure 10 - (13) (13)
(4,042) Requisitions and Non-Specific Grant Income 20 (4,339)
272 Deficit/(Surplus) on Provision of Services 8 210
(4,603)
Remeasurement of the Net Defined Benefit
Liability 23 49
(4,603)
Other Comprehensive (Income) and
Expenditure 49
(4,331)
Total Comprehensive (Income) and
Expenditure 259
2020/21 2021/22
Note
Page 60

Page 61

Grampian Valuation Joint Board Annual Accounts 2021/22
32 
Page 61

Page 62

Grampian Valuation Joint Board Annual Accounts 2021/22
33 
MOVEMENT IN RESERVES STATEMENT FOR THE YEAR ENDED 31 MARCH 2022 
This Statement shows the movement in the year on the different reserves held by the Board,
analysed into usable reserves (those that can be applied to fund expenditure) and unusable
reserves. The Statement shows how the movements in the year are broken down between
gains and losses incurred in accordance with generally accepted accounting practices and the
statutory adjustments required to return to the amounts chargeable against requisitions for the
year. The Increase or Decrease line shows the statutory General Fund movements in the year. 
2020/21
General
Fund
Total
Usable
Reserves
Unusable
Reserves
(Note 16)
Total
Board
Reserves
£000 £000 £000 £000
Balance at 31 March 2020 314 314 (3,647) (3,333)
Total Comprehensive Income
and Expenditure (272) (272) 4,603 4,331
Adjustments to usable
reserves permitted by
accounting standards 5 5 (5) -
Adjustments between
accounting basis & funding
basis under regulations
(Note 7) 331 331 (331) -
Increase / (Decrease) in
Year 64 64 4,267 4,331
Balance at 31 March 2021 378 378 620 998
2021/22
General
Fund
Total
Usable
Reserves
Unusable
Reserves
(Note 16)
Total
Board
Reserves
£000 £000 £000 £000
Balance at 31 March 2021 378 378 620 998
Total Comprehensive Income
and Expenditure (210) (210) (49) (259)
Adjustments to usable
reserves permitted by
accounting standards 5 5 (5) -
Adjustments between
accounting basis & funding
basis under regulations
(Note 7) 454 454 (454) -
Increase / (Decrease) in
Year 249 249 (508) (259)
Balance at 31 March 2022 627 627 112 739
Page 62

Page 63

Grampian Valuation Joint Board Annual Accounts 2021/22
34 
Page 63

Page 64

Grampian Valuation Joint Board Annual Accounts 2021/22
35 
BALANCE SHEET AS AT 31 MARCH 2022 
The Balance Sheet shows the value as at the Balance Sheet date of assets and liabilities
recognised by the Board.  The net assets of the Board (assets less liabilities) are matched by
the reserves held by the Board. 
31 March 2021 31 March 2022
£000 Note £000
748 Property, Plant & Equipment 11 728
8 Other Long Term Assets 23 -
756 Long Term Assets 728
39 Short Term Debtors 12 90
1,367 Cash and Cash Equivalents 13 1,380
1,406 Current Assets 1,470
(1,164) Short Term Creditors 14 (957)
(1,164) Current Liabilities (957)
- Other Long Term Liabilities 23 (502)
- Long Term Liabilities (502)
998 Net Assets/(Liabilities) 739
Usable reserves 16
378   General Fund 627
378 Total 627
Unusable Reserves 17
252   Revaluation Reserve 247
495 Capital Adjustment Account 480
8 Pensions Reserve (502)
(135) Employee Statutory Adjustment Account (113)
620 Total 112
998 Total Reserves 739       
The notes on Pages 39 to 66 form part of the Financial Statements. 
Lorraine Paisey CA
Treasurer 
17 June 2022 
Page 64

Page 65

Grampian Valuation Joint Board Annual Accounts 2021/22
36 
Page 65

Page 66

Grampian Valuation Joint Board Annual Accounts 2021/22
37 
CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2022 
The Cash Flow statement shows the changes in cash and cash equivalents of the Board
during the financial year. The statement shows how the Board generates and uses cash and
cash equivalents by classifying cash flows as operating, investing and financing activities. The
amount of net cash flows arising from operating activities is a key indicator of the extent to
which the operations of the Board are funded by way of requisition and grant income or from
the recipients of services provided by the Board. Investing activities represent the extent to
which cash outflows have been made for resources which are intended to contribute to the
Board’s future service delivery, i.e. assets. 
31 March 2021 31 March 2022
£000 £000
(272) Net deficit on the provision of services 229
1,036 Adjust net deficit on the provision of services for
non cash movements (Note 19) (203)
764 Net cash flows from Operating Activities 26
(48) Investing Activities (13)
716 Net increase/(decrease) in cash and cash
equivalents 13
651 Cash and cash equivalents at the beginning of
the financial year 1,367
1,367 Cash and cash equivalents at the end of the
financial year 1,380
Page 66

Page 67

Grampian Valuation Joint Board Annual Accounts 2021/22
38 
Page 67

Page 68

Grampian Valuation Joint Board Annual Accounts 2021/22
39 
NOTES TO THE ACCOUNTS 
Note 1  Accounting Policies
1 General Principles
The Annual Accounts summarise the Board’s transactions for the 2021/22 financial year and
its position at the year-end of 31 March 2022. The Board is required to prepare Annual
Accounts by the Local Authority Accounts (Scotland) Regulations 2014, which section 12 of
the Local Government in Scotland Act 2003 requires to be prepared in accordance with proper
accounting practices. These practices primarily comprise the Code of Practice on Local
Authority Accounting in the United Kingdom 2021/22 and the Service Reporting Code of
Practice 2021/22, supported by International Financial Reporting Standards (IFRS) and
statutory guidance issued under section 12 of the 2003 Act. The principal accounting policies
have been applied consistently throughout the year. The accounting convention adopted in
the Annual Accounts is principally historical cost, modified by the revaluation of property, plant
and equipment. 
2 Accruals of Income and Expenditure 
Income and expenditure are accounted for in the year in which they take place, not simply
when cash payments are made or received.  Where income and expenditure has been
recognised but cash has not been received or paid, a debtor or creditor for the relevant amount
is recorded in the balance sheet. Where the debts may not be settled, the balance of debtors
is written down and a charge made to revenue for the income that might not be collected. 
3 Charges to Revenue for Non-Current Assets 
The service is charged with the following amounts to record the cost of holding non-current
assets during the year:
• Depreciation attributable to the assets used by the relevant service.
• Revaluation and impairment losses on assets used by the service where there are no
accumulated gains in the Revaluation Reserve against which the losses can be written
off. 
4 Requisitions and Contributions 
Requisitions and contributions relating to capital and revenue expenditure are accounted for
on an accruals basis and recognised immediately in the Comprehensive Income and
Expenditure Statement as income, except to the extent that the grant or contribution has a
condition(s) (as opposed to restrictions) that the Board has not satisfied. 
5 Cash and Cash Equivalents 
The Board uses Moray Council’s bank account for financial transactions and the balance is
invested in the Council’s Loans Fund.  This balance is repayable on demand and therefore
treated as a cash equivalent and is included in the Balance Sheet at amortised cost, which
equates to the actual cash value at 31 March 2022. 
Page 68

Page 69

Grampian Valuation Joint Board Annual Accounts 2021/22
40 
Note 1 (continued) 
6 Benefits Payable During Employment
Short-term employee benefits are those due to be settled within 12 months of the year-end.
They include such benefits as wages and salaries, paid annual leave and paid sick leave for
current employees and are recognised as an expense for services in the year in which
employees render service to the Board. An accrual is made for the cost of holiday entitlements
earned by employees but not taken before the year-end which employees can carry forward
into the next financial year.   
7 Termination Benefits 
Termination benefits are amounts payable as a result of a decision by the Board to terminate
an officer’s employment before the normal retirement date or an officer’s decision to accept
voluntary redundancy in exchange for those benefits and are charged on an accruals basis in
the Comprehensive Income and Expenditure Statement at the earlier of when the Board can
no longer withdraw the offer of those benefits or when the Board recognises costs for a
restructuring. 
8 Overheads and Support Services
The costs of overheads and support services are charged to those that benefit from the supply
or service in accordance with the costing principles of the CIPFA Service Reporting Code of
Practice (SeRCOP).  The total absorption costing principle is used – the full cost of overheads
and support services are shared between users in proportion to the benefits received. 
9 Value Added Tax
VAT is included in the Comprehensive Income and Expenditure Statement only to the extent
that it is irrecoverable. The net amount due to or from HM Revenue and Customs in respect
of VAT is included as part of debtors or creditors. 
10 Reserves
The Board sets aside specific amounts as reserves for future policy purposes.  Reserves are
created by appropriating amounts out of the General Fund Balance in the Movement in
Reserves Statement. When expenditure to be financed from a reserve is incurred, it is charged
to the appropriate service in that year to score against the Surplus or Deficit on the Provision
of Services in the Comprehensive Income and Expenditure Statement. The reserve is then
appropriated back into the General Fund Balance in the Movement in Reserves Statement so
that there is no net charge against requisitions for the expenditure.  Certain reserves are kept
to manage the accounting processes for non-current assets, retirement and employee benefits
and do not represent usable resources for the Board.    
Page 69

Page 70

Grampian Valuation Joint Board Annual Accounts 2021/22
41 
Note 2  Accounting Standards That Have Been Issued But Have Not Yet Been Adopted
The Code requires the Board to identify any accounting standards that have been issued but
have yet to be adopted and could have a material impact on the accounts. This applies to the
adoption of the following new or amended standards within the 2021/22 Code: 
• Annual Improvements to IFRS Standards 2018-2020. The annual IFRS improvement
programme notes 4 changed standards:
• IFRS 1 First time adoption
• IAS 37 Onerous Contracts
• IFRS 16 Leases
• IAS 41 Agriculture 
The Code requires implementation from 1 April 2022 and there is, therefore, no impact on
the 2021/22 Financial Statements. 
The above amendments are not anticipated to have a material impact on the information
provided in the Financial Statements. 
Note 3 Critical Judgements in Applying Accounting Policies
In applying the accounting policies set out in Note 1, the Treasurer has had to make certain
judgements about complex transactions or those involving uncertainty about future events.
The critical judgements made in the Annual Accounts are: 
• Assets held at current value are revalued on a five year basis as set out in the
accounting policy for Property, Plant and Equipment. Moray Council’s Estates
Manager, who undertakes valuations on behalf on the Board and is a qualified RICS
valuer, asserts that the carrying amount does not materially differ from that which
would be determined using current value. 
Note 4  Assumptions Made About the Future and Other Major Sources of Estimation
Uncertainty
The Annual Accounts contains estimated figures that are based on assumptions made by the
Board about the future or that are otherwise uncertain. Estimates are made taking into account
historical experience, current trends and other relevant factors.  However, because balances
cannot be determined with certainty, actual results could be materially different from the
assumptions and estimates. 
The items in the Board's Balance Sheet at 31 March 2022 for which there is significant risk of
material adjustment in the forthcoming financial year are as follows:  
Page 70

Page 71

Grampian Valuation Joint Board Annual Accounts 2021/22
42 
Note 4 (continued) 
Item Uncertainties Effect if Actual Results Differ  
From Assumptions   
Pension Liability  Estimation of the net liability to
pay pensions depends on a
number of complex judgements
relating to the discount rate
used, the rate at which salaries
are projected to increase,
changes in retirement ages,
mortality rates and expected
returns on pension fund assets. 
The effects on the net pensions
liability of changes in individual
assumptions can be measured and
are detailed in Note 23. 
Note 5  Material Items of Income and Expenditure
Where material items of income and expenditure are not disclosed on the face of the
Comprehensive Income and Expenditure Statement, the Code requires that the nature and
amount of these items are disclosed in a note to the accounts. The following items are
regarded as material: 
2020/21 2021/22
Nature £000 £000
Grant income from the UK Government for Individual Electoral
Registration (IER)
232         -             
Grant income from the Scottish Government 134         186        
Barclay Implementation Funding (included in requisitions) 117         453         
Grant income from the Scottish Government was used in 2021/22 for preparing for the Local
Government elections in May 2022. The Barclay Implementation Funding was paid to the three
local authorities, and requisitioned in full by the Board, to implement the recommendations
from the Barclay review of Non Domestic Rates. Unspent Barclay Funding in 2021/22 will be
put to the earmarked reserve and used in future years. 
Note 6  Events After The Reporting Period
The unaudited Annual Accounts were issued on 17 June 2022 by Lorraine Paisey, Treasurer. 
Events taking place after this date are not reflected in the financial statements or notes. Where
events taking place before this date provided information about conditions existing at 31 March
2022, the figures in the financial statements and notes have been adjusted in all material
respects to reflect the impact of this information.
Page 71

Page 72

Grampian Valuation Joint Board Annual Accounts 2021/22
43 
Note 7  Expenditure and Funding Analysis and Adjustments between Accounting Basis and Funding Basis under Regulations
The Expenditure and Funding Analysis shows how annual expenditure is used and funded from resources (requisitions and government grants)
by the Board in comparison with those resources consumed by the Board in accordance with generally accepted accounting practices. It also
shows how this expenditure is allocated for decision making. 
Income and Expenditure accounted for under generally accepted accounting practices is presented more fully in the Comprehensive Income and
Expenditure Statement. 
Net Expenditure
chargeable to
General Fund
£000
Adjustments
between
Funding and
Accounting
Basis
£000
Adjustments to
usable
reserves
permitted by
accounting
standards
£000
Net Expenditure
in the
Comprehensive
Income and
Expenditure
Statement
£000
Net Expenditure
chargeable to
General Fund
£000
Adjustments
between
Funding and
Accounting
Basis
£000
Adjustments to
usable
reserves
permitted by
accounting
standards
£000
Net Expenditure
in the
Comprehensive
Income and
Expenditure
Statement
£000
3,979 235 5 4,219
Rating and CT valuation &
Electoral Registration 4,098 459 5 4,562
3,979 235 5 4,219 Net Cost of Services 4,098 459 5 4,562
(4,043) 96 - (3,947)
Other Income and
Expenditure (4,347) (5) - (4,352)
(64) 331 5 272 (Surplus) or Deficit (249) 454 5 210
(314) Opening Balance (378)
(64) (Surplus) or Deficit (249)
(378) Closing Balance (627)
31 March 202231 March 2021
Page 72

Page 73

Grampian Valuation Joint Board Annual Accounts 2021/22
44 
Note 7 (continued) 
Adjustments between the Funding and Accounting Basis
2020/21
Adjustment
for Capital
Purposes
£000
Net Change for
Pensions
Adjustments
£000
Other
Differences
£000
Total
Adjustments
£000
Rating and CT valuation &
Electoral Registration (23) 222 36 235
Net Cost of Services (23) 222 36 235
Other Income and Expenditure - 96 - 96
Difference between the
General Fund Deficit and the
Comprehensive Income and
Expenditure Statement
(Surplus) or Deficit (23) 318 36 331
2021/22
Adjustment
for Capital
Purposes
£000
Net Change for
Pensions
Adjustments
£000
Other
Differences
£000
Total
Adjustments
£000
Rating and CT valuation &
Electoral Registration 15 466 (22) 459
Net Cost of Services 15 466 (22) 459
Other Income and Expenditure - (5) - (5)
Difference between the
General Fund Deficit and the
Comprehensive Income and
Expenditure Statement
(Surplus) or Deficit 15 461 (22) 454 
Page 73

Page 74

Grampian Valuation Joint Board Annual Accounts 2021/22
45 
Note 7 (continued) 
a) Adjustments for Capital Purposes
This column adds in depreciation and impairment and revaluation gains and losses in the
services line. 
b) Net Change for the Pensions Adjustments
This column reflects the removal of pension contributions and the addition of IAS 19 Employee
Benefits pension related income and expenditure. 
For the service this reflects the removal of the employer pension contributions made by the
Board as allowed by statute and the replacement with current service costs and past service
costs. 
c) Other Differences
This column adjusts for differences between the amounts debited/credited to the
Comprehensive Income and Expenditure Statement and amounts payable/receivable
recognised under statute. 
For the service this reconciles the impact of accruals for accumulating compensated absences
e.g. holiday pay as required by IAS19 Employee Benefits, to the salaries actually payable in
the financial year in accordance with statute. 
Page 74

Page 75

Grampian Valuation Joint Board Annual Accounts 2021/22
46 
Note 8  Expenditure and Income Analysed by Nature 
The Board’s expenditure and income is analysed as follows: 
Expenditure and Income
2020/21 2021/22
£000 £000
Rating, Council
Tax Valuation and
Electoral
Registration
Rating, Council
Tax Valuation and
Electoral
Registration
Employee benefit expenses 3,311 3,530
Other service expenses 1,194 1,137
Support service recharges 63 62
Depreciation, amortisation and impairment 30 33
Interest payments 96 -
Total Expenditure 4,694 4,762
Requisitions (4,042) (4,339)
Government grants and other service income (379) (200)
Interest and investment income (1) (13)
Total Income (4,422) (4,552)
(Surplus) or deficit on the provision of services 272 210
Note 9  Earmarked Portions of the General Fund
Portions of the General Fund are earmarked for specific purposes as described below.
Underspends or overspends against budget for these activities are transferred in or out of the
earmarked funds at the year end.
General
Services
NDR
Reform Total
£000 £000 £000
Balance at 31 March 2021 235 143 378
Increase/(Decrease) 2021/22 (16) 265 249
Balance at 31 March 2022 219 408 627 
NDR Reform
The purpose of this fund is to ring-fence funding received from constituent authorities to
implement reforms from the Barclay Report which followed a review into the non-domestic
rates system in Scotland. The Non-Domestic Rates (Scotland) Bill took effect from 1 April
2020.
Page 75

Page 76

Grampian Valuation Joint Board Annual Accounts 2021/22
47 
Note 10 Financing and Investment Income and Expenditure 
2020/21 2021/22
£000 £000
Pensions interest cost and expected return on pensions
assets 96 - 
Interest receivable and similar income (1) (13)
95 (13)
Note 11  Property, Plant and Equipment 
Recognition 
All expenditure on the acquisition, creation, enhancement or replacement of an asset or part
of an asset is capitalised, providing the asset yields benefit for more than one year to the
Board and the services it provides and the cost can be reliably measured. 
Where a component is replaced or restored, the carrying amount of the old component is
derecognised and the new component reflected in the carrying amount. 
Measurement 
New assets are measured at cost. Cost includes the original purchase of the asset and the
costs attributable to bringing the assets to its working condition for its intended use. 
Assets are measured at current value which is Existing Use Value for Land and Buildings and
Depreciated Historic Cost for Equipment and Furniture which is used as a proxy for current
value. 
Derecognition 
The carrying amount of an item of property, plant and equipment is derecognised when an
asset is disposed of or when no future economic benefits or service potential are expected
from its use. The value of the asset in the Balance Sheet and any receipt is written to the
Comprehensive Income and Expenditure Statement as part of the gain or loss on disposal. 
The gain or loss on disposal is not a charge against Requisitions, as the cost of non current
assets is fully provided for under separate arrangements for Capital Financing. The carrying
amount of the non current asset disposal is transferred to the Capital Adjustment Account and
the disposal proceeds transferred to the Capital Fund and reported in the Movement in
Reserves Statement. 
Page 76

Page 77

Grampian Valuation Joint Board Annual Accounts 2021/22
48 
Note 11 (continued) 
Depreciation 
Depreciation is provided for on all items of property, plant and equipment with a finite useful
life by the systematic allocation of their depreciable amount over their useful lives. An
exception is made for land where it can be demonstrated that it has an unlimited useful life. 
Each part of an item of property, plant and equipment with a cost that is significant in relation
to the total cost of the item is depreciated separately. Depreciation is calculated using the
straight-line method.  In the year of acquisition, a full year’s depreciation is provided for on all
assets. In the year of disposal, no depreciation is charged. 
The following useful lives and depreciation rates have been used in the calculation of
depreciation:- 
Other Land & Buildings - 35-60 years, land is not depreciated
Vehicles, Plant, Furniture & Equipment - 10 years 
Impairment
Assets are assessed at each year end as to whether there is any indication that an asset may
be impaired. Where indications exist and any possible differences are estimated to be
material, the recoverable amount of the asset is estimated and, where this is less than the
carrying amount of the asset, an impairment loss is recognised. 
Where an impairment loss is reversed subsequently, the reversal is credited to the
Comprehensive Income and Expenditure Statement, up to the amount of the original loss,
adjusted for depreciation that would have been charged if the loss had not been recognised. 
Revaluations
The Board carries out a valuation programme that ensures that all Property, Plant and
Equipment required to be measured at current value is revalued at least every five years.  The
last revaluation of Land and Buildings was done with effect from 1 April 2018 and the next
revaluation is scheduled during 2023/24. All valuations were carried out by Moray Council’s
Head of Estates in accordance with the methodologies and bases for estimation set out in the
professional standards of the Royal Institution of Chartered Surveyors.  Valuations of vehicles,
plant, furniture and equipment are based on depreciated historic cost as a proxy for current
values. 
Page 77

Page 78

Grampian Valuation Joint Board Annual Accounts 2021/22
49 
Note 11 (continued) 
Other Land and
Buildings
Vehicles, Plant,
Furniture &
Equipment
Total Property,
Plant and
Equipment
£000 £000 £000
Cost or valuation
At 1 April 2020 696 290 986
Additions - 49 49
At 31 March 2021 696 339 1,035
Accumulated Depreciation and
Impairment
At 1 April 2020 28 228 256
Depreciation charge 15 16 31
at 31 March 2021 43 244 287
Net Book Value
at 31 March 2020 668 62 730
at 31 March 2021 653 95 748
Cost or valuation
At 1 April 2021 696 339 1,035
Additions - 13 13
At 31 March 2022 696 352 1,048
Accumulated Depreciation and
Impairment
At 1 April 2021 43 244 287
Depreciation charge 15 18 33
at 31 March 2022 58 262 320
Net Book Value
at 31 March 2021 653 95 748
at 31 March 2022 638 90 728
Page 78

Page 79

Grampian Valuation Joint Board Annual Accounts 2021/22
50 
Note 12  Short Term Debtors 
2020/21 2021/22
£000 £000
Prepayments 39 90 
39 90 
Note 13  Cash and Cash Equivalents 
2020/21 2021/22
£000 £000
Temporary Investment in the Moray Council Loans Fund 1,367 1,380
Note 14  Short Term Creditors 
2020/21 2021/22
£000 £000
Trade Payables 221            228           
Other Payables 943            729           
1,164         957             
Page 79

Page 80

Grampian Valuation Joint Board Annual Accounts 2021/22
51 
Note 15  Financial Instruments 
Classifications
A financial instrument is a contract that gives rise to a financial asset of one entity and a
financial liability or equity instrument of another. Non-exchange transactions, such as those
relating to taxes and government grants, do not give rise to financial instruments. 
Financial Liabilities
A financial liability is an obligation to transfer economic benefits controlled by the Board and
can be represented by a contractual obligation to deliver cash or financial assets or an
obligation to exchange financial assets and liabilities with another entity that is potentially
unfavourable to the Board. 
The majority of the Board's financial liabilities held during the year are measured at amortised
cost and comprised:
• Creditors for requisitions due to be returned to constituent authorities
• Trade payables for goods and services received 
Financial Assets
A financial asset is a right to future economic benefits controlled by the Board that is
represented by cash, equity instruments or a contractual right to receive cash or other financial
assets or a right to exchange financial assets and liabilities with another entity that is
potentially favourable to the Board. The financial assets held by the Board during the year are
accounted for under the following classification:
• Amortised cost (where cash flows are solely payments of principal and interest and the
business model is to collect those cash flows) comprising:
• temporary investment in the Moray Council Loans Fund
• trade receivables for goods and services provided
Financial assets held at amortised cost are shown net of a loss allowance reflecting the
statistical likelihood that the borrower or debtor will be unable to meet their contractual
commitments to the Board. 
Financial Instruments – Balances
The financial liabilities disclosed in the Balance Sheet are analysed across the following
categories:
2020/21 2021/22
£000 £000
Short Term Creditors - Amortised Cost 630                    343                   
The financial assets disclosed in the Balance Sheet are analysed across the following
categories: 
2020/21 2021/22
£000 £000
Temporary Investment in the Moray Council Loans Fund 1,367                 1,380                 
Page 80

Page 81

Grampian Valuation Joint Board Annual Accounts 2021/22
52 
Note 16  Usable Reserves 
General Fund
The creation of a General Fund was introduced to provide the Assessor with some flexibility
to investigate any spend-to-save projects which would require one-off expenditure in order to
deliver future budget savings.  The reserve also acts as a contingency for any unexpected
costs in future years.  Details of the earmarked reserve can be found in Note 9. 
2020/21 2021/22
Usable Reserves £000 £000
General Fund 235 219
Earmarked NDR Reform Reserve 143 408
378 627 
Note 17  Unusable Reserves 
2020/21 2021/22
£000 £000
Revaluation Reserve 252 247
Employee Statutory Adjustment Account (135) (113)
Capital Adjustment Account 495 480
Pension Reserve 8 (502)
620 112 
Page 81

Page 82

Grampian Valuation Joint Board Annual Accounts 2021/22
53 
Note 17 (continued) 
Revaluation Reserve 
The Revaluation Reserve contains gains made by the Board arising from increases in the
value of its Property, Plant and Equipment.   
The reserve contains only revaluation gains accumulated since 1 April 2007, the date that the
Reserve was created.  Accumulated gains arising before that date are consolidated into the
balance on the Capital Adjustment Account. 
2020/21 2021/22
£000 £000
Balance at 1 April 257 252
Revaluations
Difference between fair value depreciation and historical
cost depreciation written off to the Capital Adjustment
Account (5) (5)
Balance at 31 March 252 247
Employee Statutory Adjustment Account 
The Employee Statutory Adjustment Account absorbs the differences that would otherwise
arise on the General Fund Balance from accruing for compensated absences earned but not
taken in the year, e.g. annual leave entitlement carried forward at 31 March. Statutory
arrangements require that the impact on the General Fund Balance is neutralised by transfers
to or from the Account. 
2020/21 2021/22
£000 £000
Balance at 1 April (99) (135)
Settlement or cancellation of accrual made at the
end of the preceding year 99 135
Amounts accrued at the end of the current year (135) (113)
Balance at 31 March (135) (113)
Page 82

Page 83

Grampian Valuation Joint Board Annual Accounts 2021/22
54 
Note 17 (continued) 
Capital Adjustment Account 
The Capital Adjustment Account absorbs the timing differences arising from the different
arrangements for accounting for the consumption of non-current assets and for financing the
acquisition, construction or enhancement of those assets under statutory provisions. 
The Account also contains revaluation gains accumulated on Property, Plant and Equipment
before 1 April 2007, the date that the Revaluation Reserve was created to hold such gains. 
2020/21 2021/22
£000 £000
Balance at 1 April 472 495
Reversal of items relating to capital expenditure
debited or credited to the Comprehensive Income
and Expenditure Statement
Charges for depreciation and impairment of
non-current assets (30) (33)
Adjusting amounts written out of the Revaluation
Reserve 5 5
Net written out amount of the cost of non-current
assets consumed in the year (25) (28)
Capital financing in the year:
Use of government grant to finance new capital
expenditure 29 -
Capital Expenditure charged against the
General Fund 19 13
Balance 31 March 495 480
Page 83

Page 84

Grampian Valuation Joint Board Annual Accounts 2021/22
55 
Note 17 (continued) 
Pensions Reserve 
The Pensions Reserve absorbs the timing differences arising from the different arrangements
for accounting for post-employment benefits and for funding benefits in accordance with
statutory provisions. The Board accounts for post-employment benefits in the Comprehensive
Income and Expenditure Statement as the benefits are earned by employees accruing years
of service, updating the liabilities recognised to reflect inflation, changing assumptions and
investment returns on any resources set aside to meet the costs. However, statutory
arrangements require benefits earned to be financed as the Board makes employer's
contributions to pension funds or eventually pays any pensions for which it is directly
responsible. The credit balance on the Pensions Reserve therefore shows a small surplus in
the benefits earned by past and current employees and the resources the Board has set aside
to meet them. The statutory arrangements will ensure that funding will have been set aside by
the time the benefits come to be paid. 
2020/21 2021/22
£000 £000
Balance at 1 April (4,277) 8
Remeasurements of the net defined benefit
liability/asset 4,603 (49)
Reversal of items relating to retirement benefits
debited or credited to the Surplus or Deficit on the
Provision of Services in the Comprehensive
Income and Expenditure Statement (774) (927)
Employer's pensions contributions and direct
payments to pensioners payable in the year 456 466
Balance at 31 March 8 (502)
Page 84

Page 85

Grampian Valuation Joint Board Annual Accounts 2021/22
56 
Note 18  External Audit Costs 
The agreed external audit fee for 2021/22 was £0.008m for work undertaken in accordance
with the Code of Audit Practice (2020/21 £0.008m). 
Note 19  Cashflow – Analysis of Net Deficit on the provision of services for non cash
movements 
2020/21 2021/22
£000 £000
Depreciation/Impairment charges (30) (33)
Pension Liability (318) (461)
Increase/(Decrease) in Debtors - 51
Decrease/(Increase) in Creditors (688) 207
(1,036) (236) 
Page 85

Page 86

Grampian Valuation Joint Board Annual Accounts 2021/22
57 
Note 20  Requisition and Grant Income 
The Board credited the following requisitions to the Comprehensive Income and Expenditure
Statement.  The requisitions are based on population. 
2020/21 2021/22
£000 £000
Credited to Requisitions and Non Specific Grant
Income:
Requisition from Aberdeen City Council 1,831 1,890
Requisition from Aberdeenshire Council 2,104 2,160
Requisition from Moray Council 768 792
4,703 4,842
Returned to constituent authorities:
Aberdeen City Council (161) (196)
Aberdeenshire Council (185) (225)
Moray Council (68) (82)
(414) (503)
Returned to Scottish Government (NDR) (247) -
Total Requisition & Grant Income 4,042 4,339
Note 21  Leases 
Operating Leases – Board as Lessee
Operating lease payments are reflected in the Cost of Services heading in the Comprehensive
Income and Expenditure Statement, as the rentals become payable.  The Board does not
have any finance leases. 
The Board pays Aberdeenshire Council for the rental of their offices within Woodhill House
under the terms of an operating lease. The amount paid under these terms in 2021/22 was
£0.125m (£0.125m in 20/21). 
The future minimum lease payments due under non-cancellable leases in future years are: 
Page 86

Page 87

Grampian Valuation Joint Board Annual Accounts 2021/22
58 
Note 21 (continued) 
2020/21 2021/22
£000 £000
Not later than one year 125 125
Later than one year and not later than five years               500               500
More than five years              125                  -  
750 625 
Note 22  Related Parties 
The Board is required to disclose material transactions with related parties - bodies or
individuals that have the potential to control or influence the Board or to be controlled or
influenced by the Board. Disclosure of these transactions allows readers to assess the extent
to which the Board might have been constrained in its ability to operate independently or might
have secured the ability to limit another party's ability to bargain freely with the Board. 
Constituent Authorities
The constituent authorities have the potential to control or influence the Board as they provide
the majority of the Board's funding. Details are shown in Note 20.  The Board also made
payments to the constituent authorities in the normal course of business. The amounts are
detailed below: 
2020/21 2021/22
£000 £000
Aberdeen City Council 78 78
Aberdeenshire Council 208 323
Moray Council 90 91
Aberdeen City Council 162 196
Aberdeenshire Council 194 225
Moray Council 144 159
The amounts owed to the constituent authorities for requisitions and normal business
activities at 31 March were:
Members
Members of the Board have direct control over the Board's financial and operating policies. 
The total of members' allowances paid is shown in the Remuneration Report.  There were no
other material transactions with members other than the allowances shown in the
Remuneration Report.
Page 87

Page 88

Grampian Valuation Joint Board Annual Accounts 2021/22
59 
Note 23  Defined Benefit Pension Scheme 
Participation in Pension Scheme 
As part of the terms and conditions of employment of its officers, the Board makes
contributions towards the cost of post-employment benefits. Although these benefits will not
actually be payable until the employees retire, the Board has a commitment to make the
payments for those benefits and must disclose them at the time that employees earn their
future entitlement. 
The Board participates in the North East Scotland Pension Fund (NESPF), a Local
Government Pension Scheme, which is administered by Aberdeen City Council.  Up until 31
March 2015 pension benefits accrued are based on final salary.  This means that pension
benefits are based on the final year's pay and the number of years that person has been a
member of the scheme.  Benefits earned from 1 April 2015 are based on career average
salary.  The Scheme is a funded defined benefit scheme, meaning that the Board and
employees pay contributions into a fund, calculated at a level intended to balance the pension
liabilities with investment assets over a period of time. 
There are also arrangements in place for the award of discretionary post-retirement benefits
upon early retirement. This is an unfunded defined benefit arrangement under which liabilities
are recognised when awards are made. However, there are no investment assets built up to
meet these pensions liabilities and cash has to be generated to meet actual pension payments
as they eventually fall due. 
The North East Scotland Pension Fund is operated under the regulatory framework for the
Local Government Pension Scheme and the governance of the scheme is the responsibility
of the Pensions Committee. The Committee is comprised of nine elected members of
Aberdeen City Council. Policy is determined in accordance with the Pensions Fund
Regulations. Following the introduction of The Local Government Pension Scheme
(Governance) (Scotland) Regulations 2015, the Pension Fund took the opportunity to review
its governance arrangements. To comply with these regulations, the Pension Fund
implemented a Pension Board with representation from Unions and Employers from the 1 April
2015. With the introduction of the Pension Board, the Joint Investment Advisory Committee
was disbanded. 
The principal risks to the scheme are the longevity assumptions, statutory changes to the
scheme, changes to inflation, bond yields and the performance of the investments held by the
scheme. These are mitigated to a certain extent by the statutory requirements to charge the
General Fund the amounts required by statute as described in the accounting policy note. 
Transactions relating to Post-employment Benefits 
In relation to the North East Scotland Pension Fund, the Board recognises the cost of
retirement benefits in the reported cost of services when they are earned by employees, rather
than when the benefits are eventually paid as pensions.  However, the charge required to be
made against requisitions is based on the cash payable in the year, so the real cost of post-
employment/retirement benefits is reversed out in the Movement in Reserves Statement. The
following transactions have been made in the Comprehensive Income and Expenditure
Statement and Movement in Reserves Statement during the year:  
Page 88

Page 89

Grampian Valuation Joint Board Annual Accounts 2021/22
60 
Note 23  (continued) 
COMPREHENSIVE INCOME AND EXPENDITURE STATEMENT
2020/21 2021/22
£000 £000
Cost of Services:
Past Service Cost -                            83
Current Service Cost and administration
expenses 678 849
Financing and Investment Income and
Expenditure:
Net Interest Expense 96 (5)
Total Post Employment Benefit Charged
to the Surplus or Deficit on the Provision
of Services
774 927
Other Post Employment Benefit
Charged to the Comprehensive
Income and Expenditure Statement.
Remeasurement of the Net Defined
Benefit Liability comprising:
Expected return on pension fund assets (8,457) 173
Remeasurements (liabilities) 3,854 (124)
Total Post Employment Benefit
Charged to the Comprehensive
Income and Expenditure Statement.
(4,603) 49
MOVEMENT IN RESERVES
STATEMENT
Reversal of net charges made to the
Surplus or Deficit for the Provision of
Services for post employment benefits in
accordance with the Code
774 927
Actual amount charged against
requisitions for pensions in the year 456 466 
Page 89

Page 90

Grampian Valuation Joint Board Annual Accounts 2021/22
61 
Note 23  (continued) 
Pensions Assets and Liabilities Recognised in the Balance Sheet 
The change in the net pensions asset is analysed into the following components: 
Current Service Cost:  The increase in liabilities as a result of years of service earned this
year. 
Net Interest on the Net Defined Benefit Liability: The change during the year in the net
defined benefit liability that arises from the passage of time – charged to the Financing and
Investment Income and Expenditure line of the Comprehensive Income and Expenditure
Statement. It is the difference between the interest (increase) in the value of the liabilities as
the benefits are one year closer to being paid and the interest on pension assets based on
assets held at the start of the year. The calculation is based on the discount rate in force at
the beginning of the year. 
Remeasurements: This comprises the Return on Plan Assets (excluding amounts included
in the Net Interest on the Net Defined Benefit Liability) and Actuarial Gains and Losses which
are changes in the net pensions liability that arise because events have not coincided with
assumptions made at the last actuarial valuation or because the actuaries have updated their
assumptions – charged to the Pensions Reserve as Other Comprehensive Income and
Expenditure. 
Contributions Paid to the Pension Fund:  Cash paid as employer’s contributions to the
pension fund in settlement of liabilities; not accounted for as an expense. 
The amount included in the Balance Sheet arising from the Board’s obligation in respect of its
defined benefit plan is as follows: 
31 March 2021 31 March 2022
£000 £000
Present value of the defined benefit obligation (40,846) (41,165)
Fair value of plan assets 40,854 40,663
Net (liability)/asset arising from defined
benefit obligation 8 (502)
Page 90

Page 91

Grampian Valuation Joint Board Annual Accounts 2021/22
62 
Note 23  (continued) 
The reconciliation of the Board’s share of the present value of the North East Scotland Pension
Fund’s defined benefit liability is as follows:
2021 2022
£000 £000
1 April (36,369) (40,846)
Current Service Cost (669) (840)
Interest on pension liabilities (861) (844)
Remeasurements:
Experience gain/(loss) 1,657                        (80)
Gain/(Loss) on financial assumptions (5,611) 0
Gain/(Loss) on demographic
assumptions 100                           204
Contributions by scheme participants (157) (155)
Benefits Paid 1,064 1,479
Past Service Cost 0 (83)
31 March (40,846) (41,165) 
The reconciliation of the movements in the Board’s share of the fair value of the North East
Pension Fund’s assets is as follows:
2021 2022
£000 £000
1 April 32,092 40,854
Interest on plan assets 765 849
Remeasurements (assets) 8,457 (173)
Administration expenses (9) (9)
Employer Contributions 456 466
Contributions by scheme participants 157 155
Benefits Paid (1,064) (1,479)
31 March 40,854 40,663 
Page 91

Page 92

Grampian Valuation Joint Board Annual Accounts 2021/22
63 
Note 23  (continued) 
The Board’s share of the Pension Fund’s assets is:
Quoted Prices in
Active Markets
Prices not
Quoted in
Active
Markets
31 March 2021
Totals
£000 £000 £000
U.K. Equities                      10,383                    -                    10,383
Overseas Equities                      13,780                    -                    13,780
U.K Government Bonds                        1,635                    -                      1,635
Other Government Bonds                           417                    -                         417
Other U.K. Bonds                             20                    -                           20
Other non U.K. Bonds                           364                    -                         364
Property                             -                2,325                    2,325
Private Equity                             -                2,169                    2,169
Private Debt                             -                   985                       985
Private Equity Infrastructure                             -                   797                       797
Infrastructure Pooled fund                           756                    -                         756
Private Equity Real Estate                             -                   519                       519
Multi Asset Credit                             -                3,089                    3,089
Diversified Growth Funds                             -                2,410                    2,410
Cash Instruments                             -                1,205                    1,205
Total Assets 27,355                     13,499          40,854                
31 March 2022
£000 £000 £000
U.K. Equities                        8,756                    -                      8,756
Overseas Equities                      15,626                    -                    15,626
U.K Government Bonds                        3,334                    -                      3,334
Other Government Bonds                             -                      -                            -  
Other U.K. Bonds                             -                      -                            -  
Other non U.K. Bonds                             -                      -                            -  
Property                             -                2,651                    2,651
Private Equity                             -                2,517                    2,517
Private Debt                             -                   960                       960
Private Equity Infrastructure                             -                   748                       748
Infrastructure Pooled fund                           703                    -                         703
Private Equity Real Estate                             -                   512                       512
Multi Asset Credit                             -                3,656                    3,656
Diversified Growth Funds                             -                      -                            -  
Cash Instruments                             -                1,200                    1,200
Total Assets 28,419                     12,244          40,663                 
Page 92

Page 93

Grampian Valuation Joint Board Annual Accounts 2021/22
64 
Note 23  (continued) 
Basis for Estimating Assets and Liabilities 
The most recent valuation was carried out as at 31 March 2021 and has been updated by
Mercer Limited, independent actuaries to the North East Scotland Pension Fund, in order to
assess the liabilities of the Fund as at 31 March 2022. Liabilities have been assessed on an
actuarial basis using the projected unit credit method, an estimate of the pensions that will be
payable in future years dependent on assumptions about mortality rates, salary levels etc.
The principal assumptions used by the actuary have been: 
31 March 2021 31 March 2022
Financial assumptions:
Discount rate 2.10% 2.80%
Rate of increase in salaries 4.20% 4.90%
Rate of increase in pensions 2.80% 3.50%
Rate of CPI inflation 2.70% 3.40%
Mortality assumptions:
Longevity at 65 for current pensioners:
Men 21.5 21.5
Women 24.2 24.2
Longevity at 65 for future pensioners:
Men 23.1 23.1
Women 26.3 26.3
Sensitivity Analysis 
The estimation of the defined benefit obligations is sensitive to the actuarial assumptions set
out in the table above. The sensitivity analyses below have been determined based on
reasonably possible changes of the assumptions occurring at the end of the reporting period,
and assume for each change that the assumption analysed changes while all the other
assumptions remain constant. The assumption in longevity, for example, assumes that life
expectancy increases or decreases for men and women.  In practice, this is unlikely to occur,
and changes of the assumptions may be interrelated. The estimations in the sensitivity
analysis have followed the accounting policies for the scheme, i.e. on an actuarial basis using
the projected unit credit method.  The methods and types of assumptions used in preparing
the sensitivity analysis below did not change from those used in the previous period. 
The effects of a 0.1% increase/decrease in the rate for discounting scheme liabilities, the rate
of inflation, and the rate of increase in salaries, a 1 year increase/decrease in life expectancy,
and a +/-1% change in the 2021/22 investment returns, are shown in the table below: 
Page 93

Page 94

Grampian Valuation Joint Board Annual Accounts 2021/22
65 
Note 23  (continued) 
Sensitivity Analysis as at 31 March 2022
Central Sensitivity 1 Sensitivity 2 Sensitivity 3 Sensitivity 4 Sensitivity 5
+ 0.1% p.a.
discount rate
+ 0.1% p.a.
inflation
+ 0.1% p.a. pay
growth
1 year increase in
life expectancy
+1% change in
2021/22
investment returns
-1% change in
2021/22
investment returns
£000s £000s £000s £000s £000s £000s £000s
Liabilities 41,165 40,523 41,818 41,268 42,414 41,165 41,165
Assets (40,663) (40,663) (40,663) (40,663) (40,663) (41,065) (40,261)
Fund Deficit/(Surplus) 502 (140) 1,155 605 1,751 100 904
Page 94

Page 95

Grampian Valuation Joint Board Annual Accounts 2021/22
66 
Note 23  (continued) 
Funding Strategy Statement (FSS) 
The FSS sets out how the administering authority balances the potentially conflicting aims of
affordability of contributions, transparency of process, stability of employers’ contributions, and
prudence in the funding basis. 
The Pension Committee’s long-term funding objective is to achieve and maintain assets equal
to 100% of projected accrued liabilities, assessed on an ongoing basis. The current actuarial
valuation of the Fund is effective as at 31 March 2020 and the results indicate that overall the
assets represented 107% of projected accrued liabilities at the valuation date. Investments
that would most closely match the pension liabilities would be gilts, predominantly index-
linked, reflecting the nature of the Fund’s liabilities. However, the Fund invests in other assets,
in the expectation that these will provide higher returns albeit without any guarantee that higher
returns will be achieved over any particular year. The benefit of higher investment return is
that, over the long term, a higher level of funding should achieve lower employer contribution
rates. However the additional investment returns from growth assets come with a price:
greater volatility relative to the liabilities thus introducing risk. There is a trade-off between the
benefits of additional investment return from greater exposure to growth assets and the greater
predictability from having greater exposure to liability matching assets. 
The asset proportions of the Fund at 31 March 2022, with March 2021 in brackets were:
equities, including alternatives 82.3% (85.4%), bonds 8.2% (6.0%), property 6.5% (5.7%) and
cash 3.0% (2.9%). This is based on the Board’s proportion of assets held as supplied by the
actuary, rather than the proportions held by the fund as a whole. 
Impact on the Board’s Cash Flows 
While the Fund’s main objective is to ensure solvency of the NESPF they also aim to keep
employers' contributions at as constant a rate as possible. Following the 2021 valuation the
Pensions Committee has agreed a strategy with the scheme's actuary to achieve a funding
level of 100% over an average surplus spread period of 24 years and have maintained an
employer contribution rate requirement of 19.3% for local authorities across the scheme. 
During the valuation process employer rates are set for a period of three years with the next
triennial valuation due as at 31 March 2023 to determine a funding level and set the rates for
2021/22 onwards. 
The projected employer contributions expected to be made to the Local Government Pension
Scheme in the year to 31 March 2023 is £0.466m. 
The weighted average duration of the liabilities for scheme members at the 31 March 2021
valuation is 16 years. 
Page 95

Page 96

Grampian Valuation Joint Board Annual Accounts 2021/22
67 
GLOSSARY OF TERMS 
EXPENDITURE 
Employee Benefit Expenses
Includes direct and indirect employee expenses.  
Direct expenses include salaries and overtime, employer’s national insurance and
superannuation contributions. 
Indirect employee expenses include relocation cost, interview expenses, training and staff
advertising. 
Other Service Expenses
Includes 
• rent, rates, repairs and maintenance and premises-related expenditure at the area
offices in Banff, Elgin and Woodhill House headquarters.  
• all costs associated with the hire or use of transport, including staff travel allowances
and public transport and
• the cost of purchasing equipment, furniture and materials used in the operation or
administration of the service, including printing and stationery, canvass expenses and
valuation appeal panel costs. 
Support Services
This is a charge from Moray Council for services that support the Board in its provision of
services to the public. These include Legal Services, Financial Services, Internal Audit and
Human Resources. 
Depreciation
Depreciation is a charge to the Comprehensive Income and Expenditure Statement, reflecting
the decline in value of assets as a result of their usage or ageing. 
Impairment
Impairment is a charge to the Comprehensive Income and Expenditure Statement, reflecting
that the recoverable amount of an asset is less than its carrying amount. 
INCOME 
Requisitions
Funding received from the constituent authorities for which the Board provides a service. 
Page 96

Page 97

Grampian Valuation Joint Board Annual Accounts 2021/22
68 
GLOSSARY OF TERMS (continued) 
OTHER TERMS 
CIPFA 
The Chartered Institute of Public Finance and Accountancy 
LASAAC
Local Authority (Scotland) Accounts Advisory Committee 
IFRS
International Financial Reporting Standard 
The Code
The Code of Practice on Local Authority Accounting in the United Kingdom 
SeRCOP
Service Reporting Code of Practice 
Fair Value
IFRS 13 defines fair value as the price that would be received to sell an asset or paid to
transfer a liability in an orderly transaction between market participants at the measurement
date (i.e. an exit price). When measuring fair value, an entity uses the assumptions that market
participants would use when pricing the asset or liability under current market conditions,
including assumptions about risk. 
Current Value
For operational land and buildings, current value is the amount that would be paid for the asset
in its existing use. 
Economic Cost
The total cost of performing an activity or following a decision or course of action. 
Page 97

Page 98

Page 98

Page 99

REPORT TO:   GRAMPIAN VALUATION JOINT BOARD ON 26 AUGUST 2022 
SUBJECT: REVENUE BUDGET MONITORING STATEMENT FOR THE
PERIOD 1 APRIL TO 31 JULY 2022 
BY: TREASURER TO THE BOARD 
1. REASON FOR REPORT 
1.1 To consider the Revenue Budget Monitoring Statement for the period 1 April
to 31 July 2022. 
2 RECOMMENDATION 
2.1  It is recommended that the Board considers the Revenue Monitoring
Statement to 31 July 2022. 
3. CURRENT POSITION 
3.1 At its meeting on 4 February 2022, the Board agreed the Revenue Budget for
2022/23 (paragraph 4 of the Minute refers) be set at £4,896,000 and approved
the requisitions to constituent authorities of £4,749,000, with £147,000 being
funded from the earmarked NDR reserve. 
3.2 The APPENDIX shows the monitoring position to 31 July 2022 against the
budget.  It gives details of the 2022/23 Revenue Budget, actual expenditure to
date and the variance of expenditure against budget to date. 
3.3 Total net expenditure at 31 July 2022 is £1,410,000 which is an underspend
against budget to date of £247,000. 
3.4 There are currently 14 vacancies and recruitment is actively being carried out. 
NDR Reform
3.5 There is £415,000 budgeted this year for continuing the implementation of the
NDR reforms following the Barclay review. £147,000 will be funded from the
balance in the earmarked reserve with a further £268,000 included in the
requisitions from authorities. 
3.6 Of the NDR budget, £359,000 is for staffing. As mentioned in para 3.4,
recruitment is now being actively pursued for these NDR Reform posts
although it has not yet been possible to fill all the posts. Currently four
Graduate Trainee Valuers, one Admin Assistant and two Clerical Officer posts
Item 9.
Page 99

Page 100

have been filled from the NDR staffing budget. Two valuer posts remain
vacant. 
3.7 The remainder of the NDR budget is in Supplies & Services for Postages, ICT,
subscriptions etc, but there has been no spend to date on these areas. 
Year to Date Variances
3.8 There is a £159,000 underspend against budget to date within employee
costs. The variance arises from vacant posts in the establishment, including
NDR posts not yet occupied, and a 2% pay award for 2022/23 which has
been budgeted for but not yet agreed. 
3.9 Property costs are currently on budget to date. At the time of budget setting,
the potential re-configuration of Woodhill House had been delayed and so the
original rental and service charge budgets were reinstated. A reduced
footprint for the service would result in a reduced rental charge and
associated costs for the service. It is now looking unlikely that any move will
take place until 2023/24. 
3.10 There is a small variance within Transport Costs budgets, which will continue
to be monitored throughout the year. 
3.11 Budgets within Supplies and Services are under by £88,000 with the main
variance in Postages and ICT Maintenance; underspends of £36,000 and
£39,000 respectively. This is not causing concern at this early stage of the
year. 
3.12 Support charges are processed at 31 March as part of the year end
closedown. 
3.13 There are no other significant variances to report at this early stage in the
year. 
4. CONCLUSION 
4.1 The total net expenditure as at 31 July 2022 is £1,410,000 giving an
underspend against budget to date of £247,000. 
4.2 The Assessor and his Senior Management Team closely monitor and control
budgets in order to keep within agreed levels and generate savings wherever
possible throughout the year. 
4.3 A detailed revenue monitoring and estimated outturn statement will be
reported at the Board meeting in October 2022. 
Author of Report:   Susan Souter, Accountant.
Background papers:  Held within Accountancy Section, Moray Council 
Date:    17 August 2022 
Page 100

Page 101

APPENDIX 1
GRAMPIAN VALUATION JOINT BOARD REVENUE MONITORING STATEMENT
FOR PERIOD 1 APRIL TO 31 JULY 2022
Line 2022-23 2022-23 Actual Variance
No. Total Budget Budget to Date 31-Jul-22 31-Jul-22
£'000 £'000 £'000 £'000
Employee Costs
1 Salaries 2,752 917 796 121
2 National Insurance 309 103 87 16
3 Superannuation 528 176 152 24
4 Additional Pensions 24 8 8 -
5 Other Employee Costs 1 - 2 (2)
6 Training 20 - - -
Total Employee Costs 3,634 1,204 1,045 159
Property Costs
7 Accommodation Charges 330 197 200 (3)
8 Repairs and Maintenance 3 1 1 -
9 Energy Costs 13 4 4 -
10 Cleaning 4 1 - 1
Total Property Costs  350 203 205 (2)
Transport Costs
11 Staff Travel and Subsistence 52 17 15 2
Total Transport Costs 52 17 15 2
Supplies & Services
12 Equipment, Furniture & Materials 3 2 6 (4)
13 PPE 1 - - -
14 Reference Books 10 4 2 2
15 Printing & Stationery 34 11 2 9
16 Postages & ER Printing 293 55 19 36
17 Telephones 7 2 6 (4)
18 Advertising 7 2 2 -
19 IT Maintenance & Support 356 144 105 39
20 Valuation Appeals 56 1 1 -
21 Members' Allowances 4 - - -
22 Fees, Charges & Subs 7 - - -
23 Specialist Services 34 11 - 11
24 Conference Fees & Subsistence 2 - - -
25 Other Supplies & Services 2 1 2 (1)
Total Supplies & Services     816 233 145 88
Support Services
25 Lead Authority Charge 59 - - -
Total Support Services 59 - - -
Gross Expenditure 4,911 1,657 1,410 247
Income
26 Sales and Other Income (13) - - -
27 Interest on Revenue balances (2) - - -
Total Income  (15) - - -
28 Net Expenditure 4,896 1,657 1,410 247
Funded from Reserves
29 NDR Reform (147) - - -
30 Requisitions (4,749) (1,581) (1,581) -
31 (Surplus)/Deficit for Year - 76 (171) 247
Item 9.
Page 101

Page 102

Page 102

Page 103

Prepared for Grampian Valuation Joint Board 
April 2022
Grampian Valuation
Joint Board
Annual Audit Plan 2021/22 
Item 10.
Page 103

Page 104

Grampian Valuation Joint Board Annual Audit Plan 2021/22 | 2
Contents 
Introduction 3
Financial statements audit planning 5
Audit dimensions and Best Value 10
Reporting arrangements, timetable, and audit fee 11
Other matters 13
Page 104

Page 105

Introduction | 3 
Introduction 
Summary of planned audit work
1.  This document summarises the work plan for our 2021/22 external audit of
Grampian Valuation Joint Board (the Joint Board).  The main elements of our
work include:
• understanding the key systems of internal control, and how weaknesses in these
systems could impact on the financial statements 
• an audit of the financial statements, and provision of an Independent Auditor’s
Report  
• an audit opinion on statutory other information published within the annual
accounts including the management commentary, annual governance statement
and the audited part of the remuneration report 
• consideration of arrangements in relation to the wider audit dimensions that
frame the wider scope of public sector audit (as amended by supplementary
guidance): the appropriateness of the disclosures in the governance statement
and financial sustainability. 
Impact of Covid-19
2.  The coronavirus disease (Covid-19) pandemic has had a significant impact on
public services and public finances, and the effects will be felt well into the future. 
3.  The Accounts Commission and Audit Scotland continue to assess the risks to
public services and finances from Covid-19 across the full range of our audit work,
including annual audits and the programme of performance audits. The well-being
of audit teams and the delivery of high-quality audits remain paramount. Changes in
our approach may be necessary and where this impacts on annual audits, revisions
to this Annual Audit Plan may be required. 
Adding value
4.  We aim to add value to the Joint Board through our external audit work by being
constructive and forward looking, by identifying areas for improvement and by
recommending and encouraging good practice. In so doing, we will help the Joint
Board promote improved standards of governance, better management and
decision making and more effective use of resources. Additionally, we attend
meetings of the Joint Board and actively participate in discussions.
Page 105

Page 106

Introduction | 4 
Respective responsibilities of the auditor and the Joint Board
5.  The Code of Audit Practice (2016) sets out in detail the respective responsibilities
of the auditor and the Joint Board. Key responsibilities are summarised below. 
Auditor responsibilities
6.  Our responsibilities as independent auditors are established by the Local
Government (Scotland) Act 1973 and the Code of Audit Practice (including
supplementary guidance) and guided by the Financial Reporting Council’s Ethical
Standard. 
7.  Auditors in the public sector give an independent opinion on the financial
statements and other information within the annual accounts. We also review and
report on the arrangements within the Joint Board to manage its performance and
use of resources. In doing this, we aim to support improvement and accountability.
Joint Board’s responsibilities
8.  The Joint Board is responsible for maintaining accounting records and preparing
financial statements that give a true and fair view. 
9.  The Joint Board also has primary responsibility for ensuring the proper financial
stewardship of public funds, compliance with relevant legislation and establishing
effective arrangements for governance, propriety and regularity that enable them to
deliver their objectives.
Managing the transition to 2022/23 audits
10.  Audit appointments are usually for five years but were extended to six years
due to Covid-19. 2021/22 is the final year of the current appointment and we will
work closely with our successors to ensure a well-managed transition.   
Page 106

Page 107

Financial statements audit planning | 5 
Financial statements audit
planning 
Materiality
11.  Materiality is an expression of the relative significance of a matter in the
context of the financial statements as a whole. We are required to plan our audit
to determine with reasonable confidence whether the financial statements are
free from material misstatement. The assessment of what is material is a matter
of professional judgement over both the amount and the nature of the
misstatement. 
Materiality levels for the 2021/22 audit 
12.  We assess materiality at different levels as described below.  The materiality
values for the Joint Board are set out in Exhibit 1. 
Exhibit 1
2021/22 Materiality levels for Grampian Valuation Joint Board
Materiality Amount
Planning materiality – This is the figure we calculate to assess the overall impact of
audit adjustments on the financial statements. It has been set at 2% of gross
expenditure for the year ended 31 March 2022 based on the approved revenue
budget for 2021/22. 
£99,000
Performance materiality – This acts as a trigger point. If the aggregate of errors
identified during the financial statements audit exceeds performance materiality, this
would indicate that further audit procedures should be considered. Using our
professional judgement, we have assessed performance materiality at 75% of
planning materiality.
£74,000 
Reporting threshold (i.e. clearly trivial) – We are required to report to those
charged with governance on all unadjusted misstatements more than the ‘reporting
threshold' amount. 
£5,000 
Source: Audit Scotland
Page 107

Page 108

Financial statements audit planning | 6 
Significant risks of material misstatement to the financial
statements
13.  Our risk assessment draws on our cumulative knowledge of the Joint Board, its
major transaction streams, key systems of internal control and risk management
processes. It is also informed by our discussions with management, meetings with
internal audit, attendance at Joint Board meetings and a review of supporting
information. 
14.  Based on our risk assessment process, we identified the following significant
risks of material misstatement to the financial statements. These are risks which
have the greatest impact on our planned audit procedures. Exhibit 2 summarises
the nature of the risk, the sources of assurance from management arrangements
and the further audit procedures we plan to perform to gain assurance over the
risk.
Exhibit 2
2021/22 Significant risks of material misstatement to the financial statements 
Significant risk of
material misstatement 
Sources of assurance   Planned audit response
1. Risk of material
misstatement due to
fraud caused by the
management override of
controls 
ISA 240 requires that audit
work is planned to
consider the risk of fraud,
which is presumed to be a
significant risk in any audit.
This includes
consideration of the risk of
management override of
controls to change the
position disclosed in the
financial statements.
Owing to the nature of this
risk, assurances from
management are not
applicable in this instance.
• Make inquiries of individuals
involved in the financial reporting
process about inappropriate or
unusual activity relating to the
processing of journal entries and
other adjustments.
• Test journals at the year-end
and post-closing entries focusing
on significant risk areas. 
• Consider the need to test journal
entries and other adjustments
during the period.
• Evaluate significant transactions
outside the normal course of
business.
• Assess any changes to the
methods and underlying
assumptions used to prepare
accounting estimates compared
to the prior year.
• Test income and expenditure
transactions around the year-
end to confirm they are
accounted for in the correct
financial year.
Page 108

Page 109

Financial statements audit planning | 7 
Significant risk of
material misstatement 
Sources of assurance   Planned audit response
• Test accruals and prepayments
focusing on significant risk
areas.
2. Estimation in the
valuation of land and
buildings 
The Joint Board held land
and buildings with a NBV
of £0.7 million at 31 March
2021. Land and buildings
are revalued every five
years.  
There is a significant
degree of subjectivity in
the measurement and
valuation of land and
buildings. Valuations are
based on specialist and
management assumptions
and changes in these can
result in material changes
to valuations. 
A full valuation exercise 
was completed during
2018/19. The Joint Board
has not applied indexation
in intervening years.  
There is a risk that the
carrying amount of assets
differs materially from the
current value at the end of
the reporting period.
The Joint Board has clearly
defined procedures in place,
including the use of experts
to make significant
estimations and judgements. 
Estimates and valuations are
reviewed by qualified finance
staff. 
• Test the reconciliation between
the financial ledger and the
property asset register.
• Review management’s
assessment of the current value
of assets that have not been
revalued as at 31 March 2022
and compare to their carrying
value in the accounts.     
• Consider the evidence used by
management to support their
assessment including the
definition of materiality used. 
Source: Audit Scotland 
15.  As set out in International Standard on Auditing (UK) 240: The auditor’s
responsibilities relating to fraud in an audit of financial statement, there is a
presumed risk of fraud in the recognition of revenue. We have considered the risk of
fraud over income recognition (ISA 240).  We also considered the risk of fraud over
expenditure, as most public bodies are net spending bodies, and the risk of external
fraud (in accordance with Practice Note 10 (Audit of Financial Statements and
Regularity of Public Sector Bodies in the UK). 
Page 109

Page 110

Financial statements audit planning | 8 
16.  We have rebutted the presumption that a material risk exists, with the exception
of management override, as noted above.  This is on the basis that:
• there are generally no incentives for staff to commit fraudulent financial
reporting
• most income is provided by the constituent authorities and is easily verified
• most expenditure is in low-risk areas where individual transactions are well-
controlled (for example salaried staff costs in a well-defined grading system)
and individual transactions are relatively small in scale
• experience in the sector and of the audit of the Joint Board, including a review
of past misstatements.
17.  Our audit testing is directed towards testing significant and unusual
transactions and towards assessing accounting estimates to address any
residual risk, as part of our standard fraud procedures. We have not, therefore,
incorporated specific work into our audit plan in these areas over and above our
standard audit procedures.     
Other areas of audit focus 
18.  As part of our assessment of audit risks, we have identified other areas where
we consider there are also risks of material misstatement to the financial
statements. Based on our assessment of the likelihood and magnitude of the risk,
we do not consider these to represent significant risks. We will keep these areas
under review as our audit progresses. If our assessment of risk changes and we
consider these risks to be significant, we will communicate this to management and
those charged with governance and revise our planned audit approach accordingly. 
19.  The areas of specific audit focus are:
• Valuation of IAS19 net pensions liability: Actuarial estimates are a complex
combination of liabilities over significant future periods based on life
expectancy and CPI growth. These are subject to significant discounting
based on corporate bond rates. Assets are based on individual employer body
shares of assets at last triennial valuation. Roll forward adjustments are
provided to members data and to asset valuations.
We will assess the scope, independence and competence of the professionals
engaged in providing estimates for pensions and review appropriateness of
actuarial assumptions and results including comparison with councils. We will
establish officers’ arrangements for ensuring the reasonableness of
professional estimations and the accuracy of information provided to the
actuary by Moray Council on behalf of the Joint Board.     
Page 110

Page 111

Financial statements audit planning | 9 
Audit risk assessment process
20.  Audit risk assessment is an iterative and dynamic process. Our assessment of
risks set out in this plan may change as more information and evidence becomes
available during the progress of the audit. Where such changes occur, we will
advise management and where relevant, report them to those charged with
governance.  
Page 111

Page 112

Audit dimensions and Best Value | 10 
Audit dimensions and Best
Value 
Introduction
21.  The Code of Audit Practice sets out the four dimensions that frame the wider
scope of public sector audit. The Code of Audit Practice requires auditors to
consider the adequacy of the arrangements in place for the audit dimensions in
audited bodies.
Audit dimensions
22.  As in previous years, we plan to apply the small body provisions of the Code
of Audit Practice to the Joint Board’s 2021/22 audit.  This is due to the small
volume and lack of complexity of the Joint Board’s financial transactions. 
Consequently, our wider scope audit work will focus on the appropriateness of
the disclosures in the governance statement and the Joint Board’s financial
sustainability.
Best Value
23.  Local government bodies have a responsibility to have arrangements in place
to demonstrate Best Value in how they conduct their activities. Our audit work on
the Joint Board’s Best Value arrangements is focussed on the use of resources
to secure financial sustainability. 
Audit dimension risks
24.  No new audit dimension risks have been identified for the Joint Board in
2021/22. Progress on the outstanding audit dimension risks identified in prior
years will be followed-up with management during the course of the 2021/22
audit.  
Page 112

Page 113

Reporting arrangements, timetable, and audit fee | 11 
Reporting arrangements,
timetable, and audit fee 
Reporting arrangements 
25.  Audit reporting is the visible output for the annual audit. All Annual Audit Plans
and the outputs, as detailed in in Exhibit 3, and any other outputs on matters of
public interest will be published on our website: www.audit-scotland.gov.uk. 
26.  Matters arising from our audit will be reported on a timely basis and will include
agreed action plans. Draft management reports will be issued to the relevant
officers to confirm factual accuracy. 
27.  We will provide an independent auditor’s report to the Joint Board and the
Accounts Commission setting out our opinions on the annual accounts. We will also
provide the Joint Board and the Accounts Commission with an annual report on the
audit containing observations and recommendations on significant matters which
have arisen during the audit. 
28.  Exhibit 3 outlines the target dates for our audit outputs, and we aim to issue the
independent auditor’s report by 31 October 2022. We acknowledge this will be
challenging due to the ongoing pressures and uncertainties caused by Covid-19.
Exhibit 3
2021/22 Audit outputs
Audit Output Target date Joint Board date
Annual Audit Plan 31 March 2022 17 June 2022
Independent Auditor's Report 31 October 2022 November 2022
Annual Audit Report 31 October 2022 November 2022
Source: Audit Scotland
Timetable
29.  The effect of Covid-19 on the 2019/20 and 2020/21 audits means that we are
starting the 2021/22 audits later than in previous years.  We expect that this year
will continue to be challenging and we have reviewed resources and timings
across the audits which Audit Scotland delivers. 
Page 113

Page 114

Reporting arrangements, timetable, and audit fee | 12 
30.  In the interests of public accountability, and with a view to the new audit
appointments from 2022/23, Audit Scotland is prioritising NHS, agency and council
audits this year.  Although the target date for the completion of local government
audits is 31 October 2022, this cannot be met in all cases.
31.  We have included the proposed timetable for the audit of the Joint Board at 
Exhibit 4 which has been discussed with management. We continue to seek ways
to work more efficiently to expedite the 2021/22 audits whilst at the same time
maintaining high standards of quality. Progress against the proposed timetable will
be discussed with finance officers over the course of the audit.
Exhibit 4 
Proposed annual report and accounts timetable  
Key stage    Provisional Date
Consideration of the unaudited annual accounts by those
charged with governance
17 June 2022
Latest submission date for the receipt of the unaudited annual
accounts with complete working papers package.
30 June 2022
Agreement of audited unsigned annual accounts and issue of
Letter of Representation and proposed independent auditor's
report
31 October 2022
Signed Independent Auditor’s Report  November 2022
Source: Audit Scotland 
32.  To support an efficient audit, it is critical that high quality unaudited accounts
and supporting working papers are provided and that the timetable for producing
the annual accounts for audit is achieved.
Audit fee
33.  The proposed audit fee for the 2021/22 audit of the Joint Board is £7,820
(2020/21: £7,610). In determining the audit fee, we have taken account of the risk
exposure of the Joint Board, the planned management assurances in place and
the level of reliance we plan to take from the work internal audit.
34.  Where our audit cannot proceed as planned through, for example, late receipt
of unaudited annual report and accounts, the absence of adequate supporting
working papers or being unable to take planned reliance from the work of internal
audit, a supplementary fee may be levied. An additional fee may also be required
in relation to any work or other significant exercises out with our planned audit
activity. 
Page 114

Page 115

Other matters | 13 
Other matters 
Internal audit
35.  Internal audit is provided by Moray Council’s internal audit section.
International standards on Auditing (UK) 610: Considering the work of internal
audit requires us to:
• consider the activities of internal audit and their effect on external audit
procedures
• obtain an understanding of internal audit activities to inform our planning and
develop an effective audit approach that avoids duplication of effort
• perform a preliminary assessment of the internal audit function when there is
scope for relying on internal audit work which is relevant to our financial
statements' responsibilities
• evaluate and test the work of internal audit, where use is made of that work for
our financial statements responsibilities to confirm its adequacy for our
purposes.
36.  We do not plan to place any formal reliance on the work of internal audit in
2021/22 as we intend to use a substantive approach for the audit of the Joint
Board’s financial statements. We plan to consider internal audit’s work on the
annual governance statement as part of our wider dimension audit
responsibilities.  
Independence and objectivity
37.  Auditors appointed by the Accounts Commission must comply with the Code
of Audit Practice and relevant supporting guidance. When auditing the financial
statements, auditors must also comply with professional standards issued by the
Financial Reporting Council and those of the professional accountancy bodies.
These standards impose stringent rules to ensure the independence and
objectivity of auditors. Audit Scotland has robust arrangements in place to ensure
compliance with these standards including an annual ‘fit and proper’ declaration
for all members of staff. The arrangements are overseen by the Director of Audit
Services, who serves as Audit Scotland’s Ethics Partner.
38.  The engagement lead (i.e. appointed auditor) for Grampian Valuation Joint
Board is Maggie Bruce, Senior Audit Manager. Auditing and ethical standards
require the appointed auditor to communicate any relationships that may affect
the independence and objectivity of audit staff. We are not aware of any such
relationships pertaining to the audit of the Joint Board.  
Page 115

Page 116

Other matters | 14 
Quality control
39.  International Standard on Quality Control (UK) 1 (ISQC1) requires a system
of quality control to be established, as part of financial audit procedures, to
provide reasonable assurance that professional standards and regulatory and
legal requirements are being complied with and that the independent auditor’s
report or opinion is appropriate in the circumstances. 
40.  The foundation of our quality framework is our Audit Guide, which
incorporates the application of professional auditing, quality and ethical standards
and the Code of Audit Practice (and supporting guidance) issued by Audit
Scotland and approved by the Auditor General for Scotland. To ensure that we
achieve the required quality standards, Audit Scotland conducts peer reviews and
internal quality reviews. Additionally, the Institute of Chartered Accountants of
Scotland (ICAS) have been commissioned to carry out external quality reviews.
41.  As part of our commitment to quality and continuous improvement, Audit
Scotland will periodically seek your views on the quality of our service provision.
We welcome feedback at any time, and this may be directed to the engagement
lead. 
Page 116

Page 117

Other matters | 15  
Grampian Valuation Joint Board 
Annual Audit Plan 2021/22
Audit Scotland’s published material is available for download 
on the website in a number of formats. For information on our 
accessibility principles, please visit:
www.audit-scotland.gov.uk/accessibility
For the latest news follow us on social media or
subscribe to our email alerts. 
Audit Scotland, 4th Floor, 102 West Port, Edinburgh  EH3 9DN
Phone: 0131 625 1500  Email: info@audit-scotland.gov.uk
www.audit-scotland.gov.uk
AS.4.0 
Page 117

Page 118

Page 118

Page 119

REPORT TO: GRAMPIAN VALUATION JOINT BOARD ON 26 AUGUST 2022
SUBJECT: INTERNAL AUDIT ANNUAL REPORT 2021/22
BY: THE TREASURER 
1. REASON FOR REPORT 
1.1 This report advises the Board of the internal audit work completed on the
Assessor’s Service for the financial year ended 31st March 2022, and
provides an opinion on the adequacy of the control systems reviewed. 
2. RECOMMENDATION 
2.1 That the Board considers this report for 2021/22 and notes the
satisfactory audit opinion derived from the audit work completed. 
3. BACKGROUND 
3.1 In terms of the Public Sector Internal Audit Standards (PSIAS) applicable
to Local Government, it is good practice to develop an internal audit plan
for each financial year. The plan is agreed with senior management and is
presented to the Board to enable it to consider and comment on the
proposed audit coverage. The planned work for 2021/22 as reported to the
meeting of the Board in February has been completed and informs the
internal audit opinion. 
3.2 As the Board will be aware, the main financial systems of the Assessor’s
Service replicate those of the Moray Council, hence audit assurances
provided in terms of the controls within the Council systems can be relied
upon as being applicable to financial systems relating to the Service.
There remains a need, however, to test transactions specific to the
Assessor’s Service annually to provide the Treasurer with an opinion on
the adequacy and effectiveness of the internal control systems and
procedures. This work includes confirming the administrative processes
for reporting revisions to the council tax and non domestic rating lists by
the Assessor to the constituent Authorities. 
3.3 All planned audit coverage detailed within the report to the Board on the
4th of February 2022 has been undertaken. Audit testing reviewed budget
setting and monitoring, payroll costs which utilise a major element of the
budget, non payroll expenditure covering issues including office rentals
and ICT costs, and assessment of income received. 
3.4  The audit found from the testing undertaken that systems and procedures
Item 11.
Page 119

Page 120

were generally operating well. However, a sample checked of payments
made identified that input Value Added Tax (VAT) had not been claimed
on purchasing card transactions. Purchasing cards are only used by
senior management of  the Assessor service and the total gross amount of
payments made by purchasing cards in 2021/22 amounted to £14,835,
however not all transactions include VAT. The issue has arisen due to a
lack of clarity on required documentation to be submitted for VAT
accounting, given remote working and pandemic restrictions. The process
has now been clarified and the necessary documentation will be provided
to enable retrospective VAT adjustments to be credited to the Valuation
Board in 2022/23. An Action Plan detailing this recommendation is
attached in Appendix 1. It should be noted that the majority of purchases
are made by order and invoice and follow a different process to that of
purchasing card transactions, and therefore remain unaffected. 
3.5 The Board’s Code of Corporate Governance requires the identification and
prioritisation of risks to the organisation’s aims and objectives. These risks
are detailed within a register and are subject to ongoing review with
reports submitted to the Board annually or more frequently if there is a
significant change to the risk profile. I am pleased to report the Risk
Register is subject to ongoing review by the Assessor and his Senior
Management Team. The latest version was prepared in April 2022 and
was due to be reported to the Board on the 17th June 2022. However due
to the cancellation of the scheduled meeting, the report is now included in
the agenda for this Board meeting on 26th August 2022. 
3.6 The audit opinion informs the Annual Governance Statement which is
certified by the Board’s Convener and the Assessor and is published
within the Board’s annual accounts. 
3.7 The audit was carried out in accordance with Public Sector Internal Audit
Standards (PSIAS). 
4. CONSULTATIONS 
4.1 The Assessor has been consulted during the audit review process. 
5. CONCLUSION 
5.1 The Audit and Risk Manager is of the opinion, based on audit work
completed, that reasonable assurance can be placed on the
adequacy of and effectiveness of the system of internal financial
control established within the Assessor’s Service. 
Author of Report: Dafydd Lewis, Audit and Risk Manager                 
Background Papers: Internal Audit files
Ref: 
Page 120

Page 121

Appendix 1
Moray Council
Internal Audit Section 
1
Recommendations
Risk Ratings for Recommendations
High Key controls absent, not being
operated as designed or could
be improved. Urgent attention
required.
Medium Less critically important controls
absent, not being operated as
designed or could be improved.
Low Lower level controls
absent, not being
operated as designed or
could be improved.
No. Audit Recommendation Priority Accepted
(Yes/ No)
Comments Responsible
Officer
Timescale for
Implementation
Key Control: Robust processes are in place to ensure expenditure is incurred through proper procurement channels, authorised
and validated as appropriate. 
5.0 An exercise should be
undertaken to identify
supporting documentation for
all purchasing card
transactions incurred since
March 2020 which include a
VAT element. Documentation
should be passed to the
Payments Section for
processing of the VAT claim
which will allow the
retrospective VAT
Medium Yes This exercise
is already
underway and
there has been
liaison
between the
Assessor, the
Purchase Card
administrators
and the
accountancy
team to
Assessor &
ERO
31/08/22
Item 11.
Page 121

Page 122

Appendix 1
Moray Council
Internal Audit Section 
2
Risk Ratings for Recommendations
High Key controls absent, not being
operated as designed or could
be improved. Urgent attention
required.
Medium Less critically important controls
absent, not being operated as
designed or could be improved.
Low Lower level controls
absent, not being
operated as designed or
could be improved.
No. Audit Recommendation Priority Accepted
(Yes/ No)
Comments Responsible
Officer
Timescale for
Implementation
adjustments to be credited to
the Valuation Board. 
Supporting documentation for
vatable purchasing card
transactions should be
submitted to Payments on a
monthly basis going forward. 
identify the
relevant
transactions
and pass on
copies of the
receipts. 
Page 122

Page 123

REPORT TO: Grampian Valuation Joint Board on 26 August 2022 
SUBJECT: Valuation Roll & Council Tax Valuation List 
BY: The Depute Assessor & ERO (Aberdeen & Moray) 
1. Reason for Report 
1.1  To provide an operational update on the valuation services provided by the
Assessor including the performance levels achieved during 2021/22. 
2. Recommendation 
2.1  It is recommended that the Board note the report.
3.  Background
3.1 
3.2 
3.3
Revaluation and running roll appeal resolution are key activities for the
service following the 2017 revaluation.   
The Board’s Code of Corporate Governance requires annual reporting of
operational performance.  The performance indicators provided in
Appendices 1 and 2 to this report have been agreed between the Scottish
Government and the Scottish Assessors Association.   
Maintenance of the Valuation Roll and Council Tax Valuation List continued
throughout the pandemic albeit subject to the operational restrictions
imposed by the requirement to work from home and the limitations on
carrying out site visits.  
Item 12.
Page 123

Page 124

4. 
4.1 
4.2 
Valuation Roll 
Revaluation 2017 Appeals 
The Revaluation 2017 Valuation Appeal Committee disposal deadline was
extended by a year to 31 December 2021 as a result of the pandemic. The
current position is that 11,141 revaluation appeals representing 98.7% of the
total of 11,291 appeals were resolved by that date. Of the remaining 150
appeals, 149 have been referred to the Lands Tribunal for Scotland for
disposal without limit of time and the one remaining appeal involves an
outstanding procedural matter in the hands of the Vauation Appeal
Committee. 
Running Roll Appeals 
The valuation service has also disposed of around 4,000 running roll appeals
although a further 17,500 remain outstanding, the vast majority of which are
material change of circumstances (MCC) appeals arising from the Covid-19
pandemic. Having already extended the deadline for disposal of these
appeals to 31 December 2022 the Scottish Government then further
extended the deadline to 31 December 2023. whilst maintaining an intention
to invalidate “Covid MCC” appeals through primary legislation. The resulting
Non-Domestic Rates (Coronavirus) (Scotland) Act 2022 received Royal
Assent on 28 July 2022.  
4.3 
4.4
Running roll updates 
Appendix 1 provides performance for running roll updates to the Valuation
Roll during the period from 1 April 2021 to 31 March 2022 and the previous
two years.  Performance during 2021/22 continued to be impacted by the
challenging operating environment, the negative effect of the pandemic on
information flows, valuer vacancies and the demands of the appeal
resolution process, which was the primary focus for property inspections
following the resumption of on-site survey activity. Whilst the number of
amendments carried out in under three months is well below the new target
threshold set by the Board last year there was a marked improvement on the
previous year. 
Revaluation 2023 
The service has issued large volumes of Assessor Information Notices in
order to ingather rental and other information required for the 2023
Revaluation. The resulting evidence is now in the procees of being analysed
with a view to the publication of draft values for all subjects by 30 November
2022, with finalised figures due by 15 March 2023. 
Page 124

Page 125

5. 
5.1 
5.2
Council Tax Valuation List 
Updates to the List 
Appendix 2 provides performance information for updates to the Council Tax
Valuation List.  Against a background of increasing housebuilding activity,
the data for the year shows a significant improvement on the position for the
2020/21 year. The percentage of updates achieved within the 3 month
performance threshold remains below target for a normal year and reflects
the challenging operational environment that prevailed for a major part of the
year. 
Proposals and Appeals 
A backlog of outstanding Council Tax proposals arising from the pandemic
continues to be tackled and Valuation Appeal Committees have resumed
hearings for any unresolved appeals. 
6. Conclusion  
The pandemic continued to provide significant challenges to the delivery of
services during 2021/22 in a number of areas, particularly the level of valuer
vacancies, the requirement for home-based working and the inability to
undertake site visits or hold face-to-face meetings. Nevertheless, the
valuation service has performed well both in regard to appeal disposal
activity and in relation to the maintenance of the Roll and the List. 
Author of Report: Gavin M Oag Depute Assessor & ERO 
Page 125

Page 126

Page 126

Page 127

Appendix 1 
Valuation Roll Performance Indicators as at 31 March 2022 
Time period 2021/2022 2020/2021 2019/2020 
Amendments within time periods
The number of amendments made to
the valuation roll during the year as a
result of material change of
circumstances and new subjects. 
The time period is the period between
the effective date of the amendment
and the date the corresponding
Valuation Notice is issued. 
0 - 3 Months
%
Threshold % 
3 - 6 Months
%
Threshold % 
Over 6 Months
%
Threshold % 
663
39.39%
65.00% 
380
22.58%
20.00% 
640
38.03%
15.00% 
425
29.72%
70.00% 
278
19.44%
15.00% 
727
50.84%
15.00% 
1,176
59.3%
70.0% 
358
18.0%
15.0% 
450
22.7%
15.0% 
Number of amendments  1,683  1,430  1,984 
Total number of entries  At 1 April  30,326  29,950  29,714 
Total Rateable Value  At 1 April  £1,002.00M  £1,021.00M  £1,020.16M 
Revaluation 2017 appealed
assessments 
Resolved in year
Total resolved
Total outstanding 
Loss* 
888
9,957
145
3.6% 
1,064
9,064
1,038
2.4% 
3,832
8,000
2,102
1.4% 
Revaluation 2010 appealed
assessments 
Resolved in year
Total resolved
Total outstanding
Loss** 
2
7,144
10
3.1% 
5
7,142
12
3.1% 
8
7,137
17
3.1% 
*  Compared to total RV as at 1 April 2017 (£987.11M)
** Compared to total RV as at 1 April 2010 (£728.36M)
Item 12.
Page 127

Page 128

Page 128

Page 129

Appendix 2 
Council Tax Valuation List Performance Indicators as at 31 March 2022 
Time Period 2021/2022 2020/2021 2019/2020 
New Entries within Time Periods
The time period is the period between the
effective date of the amendment and the
date the corresponding Banding Notice is
issued. 
0 - 3 Months
%
Threshold % 
3 - 6 Months
%
Threshold % 
Over 6 Months
%
Threshold % 
2,465
83.16%
94.00% 
344
11.61%
3.00% 
155
5.23%
3.00% 
1,357
61.35%
94.00% 
408
18.44%
3.00% 
447
20.21%
3.00% 
3,089
89.9%
94.0% 
231
6.7%
3.0% 
117
3.4%
3.0% 
Number of New Entries Added
The actual number of new dwellings added to
the Valuation List during the year. 
2,964  2,212  3,437 
Total Number of Entries
The actual number of properties shown in the
Valuation List as at 1 April annually.  
297,597  295,690  292,839 
Adjusted to Band “D” Equivalent Original ratios  295,659  293,546  290,432 
2017 ratios 311,265 308,992 305,654     
Number of proposals accepted  12 11 24     
Item 12.
Page 129

Page 130

Page 130

Page 131

REPORT TO: Grampian Valuation Joint Board on 26 August 2022 
SUBJECT: Electoral Registration 
BY: The Principal Admin Officer 
1. Reason for Report 
1.1  To update the Board on current developments in electoral registration. 
2. Recommendation 
2.1  It is recommended that the Board consider and note the content of
this report. 
3. Background 
3.1  From February through to early May the main focus in electoral registration
has been the preparation for, and the delivery of, the local government
elections across the 3 employing authority areas.   
3.2 Following the local elections, postal vote rejection notices were issued.
Planning and preparation for the 2022 annual canvass took place in June
and July and the initial canvass communications have been issued
throughout August. 
3.3 We provided registration data in support of Community Council elections in
Aberdeen City and Aberdeenshire, with 3 small boundary changes being
implemented in Aberdeenshire. 
3.4 The Elections Bill 2021-22 received Royal Assent on 28 April 2022 and we
now await detailed regulations on how the legislation will operate in practice. 
4. Electoral Registration Update 
4.1  Local Government elections 5 May 2022 
4.2 The expectation was that these elections would be significantly quieter than
the Scottish Parliamentary elections held in 2021.  However, there continued
to be uncertainty because of the pandemic and it was therefore necessary to
put measures in place to ensure delivery, including the issue of Household
Notification Letters (HNLs), with the overall aim being to “flatten the curve” of
incoming postal vote and registration applications. 
Item 13.
Page 131

Page 132

4.3 HNLs were issued on 31 January 2022 to 290,993 households across
Grampian, with the main aims being: 
• To advise householders of the names of those currently registered at the
address and aged 16 or over 
• To provide information on how to register for those not already registered
• To provide early notification of the postal vote deadline and how to apply
4.4 The issue of the HNLs was complemented by a national advertising
campaign co-ordinated by the Scottish Assessors Association Electoral
Registration Committee (SAA ERC). 
4.5 The cost of the HNLs was covered by funding remaining from that provided
by the Scottish Government for the Scottish Parliamentary elections, and that
resource has now been exhausted. 
4.6 As in 2021 our website was updated with messaging around the elections
and the HNL issue in particular, while the subject specific contact forms and
dedicated email response channels developed for the Scottish Government
elections are now used as Business as Usual to ensure the smooth handling
of contacts at peak times.   
4.7 The HNLs did prompt an increase in contacts, both by telephone and email,
regarding both postal voting and registration and we saw a distinct uplift in
applications, but these increases were managed comfortably by reallocation
of core staff for a relatively short time period. 
4.8 The table below shows that the enhanced level of postal voting uptake
experienced at the Scottish Parliamentary elections has largely been
maintained, which meant that there was no major surge. 
Date/Event Postal Voters
1 December 2020 88,494
Scottish Parliamentary Election 2021 Polling Day 123,467
5 January 2022 117,607
Local Government Elections 2022 Polling Day 121,550 
4.9 One aspect of the election process which requires more resource at local
government elections is the provision of registers and lists of absent voters
to candidates.  In all we dealt with requests to receive the register and/or lists
of absent voters from 99 candidates or their agents.  The information is
provided in csv, pdf or paper format.  This compares with only 5 requests at
the Scottish Parliamentary election. 
4.10 One unexpected element of these elections was that the Buckie Ward of
Moray Council was uncontested, with the number of validly nominated
candidates matching the number of vacancies. While the expectation might
be that this would result in less work, the opposite was the case, with different
and previously untested procedures having to be carried out in our Electoral
Management System, Eros. 
Page 132

Page 133

4.11 Uncontested wards also arose in the Comhairle nan Eilean Siar (3),
Inverclyde (1), Shetland Islands (2) and Highland (1) council areas.  Staff in
the Shetland ERO office had anticipated that they may have uncontested
wards and, being new users of the Eros system, had sought advice early
from the software providers (Idox) on the procedures to be followed.  By
liaising with Shetland staff we were able to benefit from their knowledge of
the required procedures and quickly implement the additional actions on the
system.  This demonstrated the great benefit of the cooperation and sharing
of experience which is common practice between members of the SAA ERC. 
4.12 The final eligible electorate for the 2022 elections was; 
Council Area Eligible Electorate Number of Postal Voters
Aberdeen City 165,847 43,999
Aberdeenshire 204,633 57,563
Moray 74,494 19,988
Total 444,974 121,550 
4.13 Under the emergency proxy provisions, which are in force from 5 pm, 6
working days prior to the poll, a total of 41 emergency proxy appointments
were approved, with 20 being dealt with on polling day.  A total of 8
applications were rejected as being invalid, with 2 of these on polling day. 
4.14 The reasons for the emergency proxy requests at the elections held in 2021
and 2022 were: 
Emergency Proxy
Type
Scottish Parliamentary
2021
Local Government
2022
Covid 92 32
Employment 35 9
Medical/Disability 13 0 
4.15 Volumes were clearly much reduced this year, but interestingly Covid
remained a major factor. 
4.16 Ongoing co-operation with the 3 council election teams was a major priority,
with meetings taking place in January and February.  A post election catch
up meeting with the Aberdeen City team has already taken place with a high
level of satisfaction expressed and no negative issues raised.  Meetings with
the Aberdeenshire and Moray teams will take place on 21 June and we hope
for similar feedback. 
4.17 Postal Voter Rejection Notices 
4.18 Where the Returning Officer has rejected an elector’s postal vote due to the
details provided on the postal voting statement failing to match the details
provided on the original postal vote application, a rejection notice must be
issued to the elector within 3 months of polling day. 
Page 133

Page 134

4.19 These notices are issued by the Electoral Registration Officer and were
dispatched on 20 May 2022 for all 3 council areas.  Where the rejection
reasons include a mismatched signature, the elector is required to provide a
new signature to avoid the cancellation of their postal voting arrangement. 
Reminders are issued at the 3 week point and where no response is received
within the period of 6 weeks, the postal vote is cancelled.  This is confirmed
in writing, and another postal vote application form is provided along with the
cancellation letter. 
4.20 2022 Annual Canvass 
4.21 Planning and preparation for the canvass took place in June and July.  In this
third year of operating the reformed canvass model we have made some
progress in utilising more of the methods which are now permitted, such as
local data matching and E-Communications. As in 2020 and 2021 the postal
canvass will commence in the first week of August and the first stage will be
phased over 3 weeks. 
4.22 In addition to the National data match relative to Department for Work and
Pensions records, local data matching of occupied properties can also be
carried out with a view to increasing the elector match rate, which should
translate to a higher percentage of properties being eligible to progress down
the matched properties route.  We carried out some testing of local data
sources and have gained some experience in the procedures.  However
there remains work to be done with respect to the specific content and format
of these local data sources in order for them to be fully utilised and this will
be followed up prior to the 2023 canvass. 
4.23 We must take follow up actions to obtain a response from unmatched
properties where they have not replied to the initial communication sent by
post.  We are planning to utilise E-Communications for the first time, by
issuing emails to matched electors registered at these  properties, in order
to increase the response rate and avoid the issue of further paper
communications.   
4.24 At least 2 further contact attempts must be made and at least one of these
must be a personal contact, which can be by phone (where we hold a phone
number for a confirmed elector) or by door to door canvass.   
4.25 Follow up action will take place from September onwards and continue until
the canvass is complete (no later than 30 November 2022).   We have
continued to build our canvass team and following a successful recruiting
campaign we will be employing around 20 additional canvassers across all
areas of Grampian. 
Page 134

Page 135

4.26 In 2021 a small amount of door to door canvassing was carried out as the
second contact method, with most visits being carried out as the third
contact.  With this approach, the canvassing continued right up to 30
November and core staff across our service were utilised to complete the
task, at times in inclement weather.  This year we intend to carry out a much
greater percentage of personal contacts as the second contact, with all rural
and some urban properties being telephoned or visited at this stage.  The
aim is to spread the visits across an extended period, using only canvassing
staff (permanent and temporary) and to hopefully avoid conflicts with any
major weather events by completing the task earlier. 
4.27 In contrast to the 2021 campaign, where the action on the doorstep was to
encourage a response, we will be reverting to the pre-Covid approach of
obtaining a completed form during the canvass visit where possible. 
4.28 Finally, we intend to carry out a trial of tablet canvassing. 
4.29 Community Council Elections 
4.30 We provided electorate data to Aberdeen City Council for a polling date of
31 March 2022 in the City Centre, Nigg and Rosemount and Mile End areas. 
4.31 In Aberdeenshire, polls are scheduled on different dates across the area. 
We provided electorate data for nomination checking and received a request
for further data in support of a poll being held on 26 May for Rosehearty
Community Council.   We also processed some small boundary changes as
follows:
Areas moving:
From To
Cluny, Midmar and Monymusk Echt & Skene
Inverurie Kintore and District
Deer Mintlaw and District 
4.32 Legislative Changes 
4.33 The Elections Bill 2021-22 received Royal Assent on 28 April 2022 becoming
the Elections Act 2022. 
4.34 The elements of the Act which will have most impact on our services are: 
4.35 The restriction of the period for which a person can apply for a postal vote. 
In Scotland this provision applies only at a UK Parliamentary election, with a
new application being required every 3 years.  The period in relation to a
postal vote for Scottish Parliamentary and local government elections
remains at 5 years. 
4.36 Voter identification – voters will be required to produce identification in order
to be able to vote at a UK Parliamentary election in Scotland.  No
identification is required to vote at Scottish Parliamentary or local
government elections in Scotland.  Applications for the issue of an Electoral
Identity Document must be made to, and determined by, the Electoral
Registration Officer. 
Page 135

Page 136

4.37 The introduction of an online service for applying for an absent vote,
including an identification checking process. 
4.38 The removal of the 15 year limit on the voting rights of British citizens living
overseas, along with changes to the registration process including how an
applicant’s identity and connection to a UK registration address will be
verified. 
4.39 These are clearly major changes which will require new administrative
processes, amendments to our software package and, crucially, very clear
messaging to electors in respect of the divergences between the rules
between the different types of elections. 
5. Conclusion 
5.1  This was another set of elections delivered with the majority of staff still
based at home.  While in most respects these elections were quiet, there are
processes which must be carried out in order for each event to be a success
and which require a high level of commitment from key staff. 
5.2 With another raft of changes to be implemented prior to the next UK
Parliamentary election we must maintain a high degree of adaptability in
order to successfully deliver all types of future elections, while putting the
voter first. 
5.3 Moving forward with adopting more of the provisions of the reformed canvass
is our immediate priority and we look forward to seeing the results which can
be produced. 
Author of Report: Linda H Smith, Principal Administrative Officer 
Page 136

Page 137

REPORT TO: Grampian Valuation Joint Board on 26 August 2022 
SUBJECT: Risk Management 
BY: The Assessor & ERO 
1. Reason for Report 
1.1  To report to the Board on risk management. 
2.  Recommendation 
2.1  The Board note the risk register and the plans for future reviews. 
3.  Background 
3.1  The Board’s Code of Corporate Governance requires the identification and
prioritisation of risks to the organisation’s aims and objectives; the evaluation of the
risks being realised and the resultant impact and finally the management of risks. 
3.2  The Risk Register is subject to ongoing review with reports submitted to the Board on
an annual basis. 
3.3  Apart from ongoing reviews by individual risk owners, the Management Team has an
overall role in reviewing the register. 
4.  Current Position 
4.1  The strategic risk register that is provided as an appendix was formally reviewed by
the Management Team on 28 April 2022 and reflects the position as at that date.   
4.2  A summary of the risk status is provided in the table below. 
Risk Rating 2017 2018 2019 2020 2021 2022
High 3 4 3 4 2 2
Moderate 3 3 3 3 2 1
Low 4 4 5 5 7 7
Tolerable 12 12 12 12 13 14
Obsolete 9 9 9 9 9 9
Total number
of live risks
22 23 23 24 24 24 
Item 14.
Page 137

Page 138

4.3 “High” level risks 
4.3.1  The number of ”High” level risks has remained the same since the last report to the
Board. 
4.3.2  Risk 1g (Environmental controls for IT Server accommodation inadequate) was
reported previously and mitigation in terms of monitoring has continued. The
requirement for this equipment is being reviewed as part of the ongoing discussions
with Aberdeenshire Council regarding the management and migration of the Board’s
IT services. 
4.3.3  Risk 6a (Inadequate numbers of trained/skilled staff to fulfil statutory functions)
remains at “High”, reflecting the continuing difficulties the organisation has faced in
the recruitment of surveying personnel. The Board is currently advertising for qualified
and graduate level surveyors, with closing dates for applications during June. 
4.4  “Moderate” level risks 
4.4.1  The number of risks with a ‘Moderate’ overall rating has reduced from 2 to 1 since the
last report to the Board. 
4.4.2  Risk 5i (Introduction of Registration policy changes) is still a live issue with The
Elections Act 2022 intorducing a number of challenges for the organisation. Close
working with partner organisations including the Electoral Registration Committee of
the Scottish Assessors Association, the Department of Levelling Up, Housing and
Communities and Idox (the provider of the Electoral Management System) will be
required, in addition to careful messaging to electors. 
4.5  “Low” level risks 
4.5.1  One risk has been reduced to the “Low” level.   
4.5.2  Risk 6c (Over-reliance upon a small number of key Information Technology & Systems
specialists) has been reduced to “Low” following the recruitment of an additional IT
Analyst in November 2021 and the introduction of a comprehensive service level
agreement (SLA) with Aberdeenshire Council to manage the Board’s IT systems. The
SLA with Aberdeenshire Council means that the Board now has the full support of
Aberdeenshire Council’s IT team in addition to specialist 3rd party contractors. 
5.  Conclusion 
5.1  The identification, evaluation and control of risk are continuous processes and remain
live issues for the Management Team and the organisation as a whole.  The risk rating
profile over time reflects the challenges that face many public sector organisations
along with the responses of the organisation to those challenges. The risk register
provides a useful quantitative assessment that allows stakeholders to evaluate the
capacity of the organisation to maintain operational effectiveness. 
5.2  As the organisation emerges from the Covid-19 pandemic, the risk owners and
members of the Management Team are actively reviewing risk status and also seeking
to identify and assess additional risks that impact on the organisation. 
5.3  The risks will be formally reviewed at the next meeting of the Management Team.
Page 138

Page 139

Author of Report: Mark Adam, Assessor & ERO 
Page 139

Page 140

Page 140

Page 141

GRAMPIAN ASSESSOR ERO RISK REGISTER APPENDIX
Risk Description Worst Case Outcome Scenario Likelihood of
actual
occurrence
Impact if 
exposure
occurs
Gross
Score
Initial
Risk
Rating
Current Controls Quality &
Effectiveness of
Controls
Net
Score
Revised
Risk
Rating
Risk Owner Action Proposed Review Date Review Cycle
(score 1 - 5) (score 1- 5) (L x I) Good x 0.5
OK x 0.8
Poor x 1.5
Current Risks
1. SAFEGUARDING PEOPLE & PROPERTY
1a Workforce  Health & Safety exposure in a varied,
sometimes hazardous environment; lone working,
seasonal climate, violence & aggression
Staff injury, assault; low morale, stress;
sickness absence; litigation and
insurance claim; backlogs and overtime
cost; bad publicity; criminal prosecution
4 3 12 MOD Risk Assessment
Programme - Technical +
Office + Field activities;
Recognised reporting
protocols; Issue of
Personal Protective
Equipment, where
appropriate; External
advice on control
measures; Employee
induction. Call in/out
procedures documented.
Mobile phones in use. 
Lone working devices in
use. CV19 Site visit
protocol established.
Regular contact with staff
working remotely and
escalation to counselling
services via Moray
Council. Permanent office
based working allowed
where appropriate.
good 6 TOL GMO PPE audit required. Risk assessments to
be reviewed.  Lone working policy
required.
01/07/2022 6 monthly
1b Fraudulent activity by employee (Valuation Roll,
Council Tax and Electoral Registration)
Adverse publicity; Elected Member
concern; senior staff reprimand; systems
replacement; internal inquiry uses
valuable resource.  Removal of IER
Accreditation.
3 3 9 LOW Audit staff records; Staff
training/awareness e.g.
conflict of interest;
Stringent checks on
Valuation Roll and
Valuation List
amendments improved
reporting from 2012/13;
Audit reconciliations. ER
postal vote number
threshold check in place.
ER duplicate name check
procedure in place.
Disclosure Scotland
checks carried out on
existing staff and new
employees. Information
protection course has
been completed by all staff
and now part of new start
induction process.
Disclosure refreshed every
4 years. Register of
interests for all staff
implemented December
2020.
good 4.5 TOL MJA Review access to ER/VR/CT based on
operational requirements.  Review
Disclosure status of existing staff
01/09/2022 6 monthly
1c Fraudulent activity by employee (Financial) Misappropriation of funds; adverse
publicity; Elected Member concern;
senior staff reprimand; systems
replacement; internal inquiry uses
valuable resource
2 2 4 TOL Financial controls, Banking
reviewed; Staff
training/awareness;
External check by Finance
staff + audit
reconciliations. Purchase
card transaction logging
and approval system
good 2 TOL MJA
LHS
MJA to continue close liaison with
Treasurer and Accountant.
01/06/2022 3 monthly
Revised 28/04/2022
Page 1 of 8
Item 14.
Page 141

Page 142

GRAMPIAN ASSESSOR ERO RISK REGISTER APPENDIX
Risk Description Worst Case Outcome Scenario Likelihood of
actual
occurrence
Impact if 
exposure
occurs
Gross
Score
Initial
Risk
Rating
Current Controls Quality &
Effectiveness of
Controls
Net
Score
Revised
Risk
Rating
Risk Owner Action Proposed Review Date Review Cycle
(score 1 - 5) (score 1- 5) (L x I) Good x 0.5
OK x 0.8
Poor x 1.5
1f Elgin office accommodation may be unfit for
current demands of service. Concern regarding
DDA.
Health & Safety of staff compromised;
poor security; inadequate storage; failure
to comply with legislation e.g. DDA; poor
image, operational inefficiency; morale
damage
4 2 8 LOW Service responsiveness to
assessed risks.
Replacement windows
installed, maintenance and
refurbishment programme
underway.  Disabled
access arrangements with
ground floor
accommodation occupier.
ok 6.4 TOL JAB Alternative options to be considered as
part of a wider review of estate
requirements & ongoing discussions with
Moray Council.
01/09/2022 6 monthly
1g Environmental controls for IT Server
accommodation inadequate
IT outages due to inadequate
environmental controls
4 4 16 HIGH Mechanical ventilation
installed, remote
monitoring and alerts.
Poor 24 HIGH MJA Continue to monitor conditions.
Requirement for equipment in Banff being
reviewed as part of migration to
Aberdeenshire IT
01/07/2022 3 monthly
2. QUALITY, SECURITY, INTEGRITY &
COMMUNICATION OF INFORMATION
2a Inadequate engagement with the Board on
Governance matters in general and risk
management in particular
Adverse audit report; failure to achieve
service improvements; No overall
organisational recognition of strategic
direction
2 3 6 TOL Financial and operational
performance information
reported to the Board at all
meetings.  The Board
review the operational
performance thresholds
periodically.  Risk analysis
is presented to the Board
annually.
good 3 TOL MJA Monitor risk.  01/11/2022 Annually
2b The service is heavily reliant upon ICT systems;
loss or serious interruption of data or service e.g.
fire, hacking, virus, patching, employee misuse -
intentional or accidental
Loss of data and essential records;
disclosure of confidential records; cost
of recovering systems and data
reinstatement; loss of data integrity;
Elected Member concern; Partner
councils' concern; adverse publicity.
Increased issue of ransomware.
3 4 12 MOD Rigid protocols for data
back-up; Disaster
Recovery Server; Data
share with councils;
Strategy of outsourcing
systems and support to
maximise resilience. IT
Systems monitored by
Aberdeenshire IT Team.
good 6 TOL MJA Staff training and testing required to raise
awareness and reduce risk from
ransomware. SLA to be finalised with
Aberdeenshire Council for management of
all GVJB IT systems.
01/07/2022 3 monthly
2c Inadequate corporate policy documents Errors and omissions; avoidable
accidents and loss; employee dispute
and claims; adverse audit report; fraud;
low morale; breach of legislation;
inability to change or improve; failure to
meet Corporate Governance obligations
4 2 8 LOW HR and governance
policies review programme
in place.  IT policy
documents reviewed to
comply with PSN
requirements.  Records
Management Plan
approved by Keeper. MT
to monitor policies and HR
to progress review
programme.
ok 6.4 TOL MT Policy review programme to continue, to
include Lone Working.
01/06/2022 6 monthly
2d Inadequate procedure documents Errors and omissions; avoidable
accidents and loss; employee dispute
and claims; adverse audit report; fraud;
low morale; breach of legislation;
inability to change or improve; failure to
meet Corporate Governance obligations
4 2 8 LOW IT, CT and VR manuals
and procedures constantly
reviewed. 
ok 6.4 TOL MJA
GMO
JAB
LHS
Ongoing review. 01/06/2022 6 monthly
Revised 28/04/2022
Page 2 of 8
Page 142

Page 143

GRAMPIAN ASSESSOR ERO RISK REGISTER APPENDIX
Risk Description Worst Case Outcome Scenario Likelihood of
actual
occurrence
Impact if 
exposure
occurs
Gross
Score
Initial
Risk
Rating
Current Controls Quality &
Effectiveness of
Controls
Net
Score
Revised
Risk
Rating
Risk Owner Action Proposed Review Date Review Cycle
(score 1 - 5) (score 1- 5) (L x I) Good x 0.5
OK x 0.8
Poor x 1.5
3.SPECIFIC BUSINESS RISKS
3a Referencing & Records Management of our
Valuation Roll, Council Tax and Electoral
Registration data may be inefficient
Regular duplication of work; confusion in
use of multiple references for same
property
4 2 8 LOW Staff training, Shared
Directories
ok 6.4 TOL JAB Work practices under constant review. 
CT, VR & ER Manuals to be reviewed and
updated.  File naming convention in hand
as part of our records management
procedure.  Digitisation of property
records to be considered. Investigate use
of Sharepoint for file storage.
01/07/2022 6 monthly
4.SPECIFIC GOVERNANCE RISKS
4a Data protection There is an unauthorised release of
information.
4 3 12 MOD Working with colleagues
on SAA Governance
Committee.  FoI group
formed at SAA.  GDPR
training undertaken in
Spring 2018. Privacy
notices have been
updated.  DPO has been
appointed.  Suppliers
contracts include data
processing agreements. 
Data breach procedure
and log in place.
ok 9.6 LOW JAB Working with SAA Governance Committee
and stakeholders on data agreements.
01/09/2022 6 monthly
5. BUSINESS PLANNING & MANAGEMENT
5e A strategic shift in the taxation ethos GVJB may cease to exist; function may
be contracted, regionalised; staff
redundancies; low morale, staff required
to run down existing systems whilst
preparing for replacement procedures; 
Errors, loss of data
3 4 12 MOD Largely a political issue
outwith specific control of
the service; the SAA is
actively engaged in the
new devolved taxation
bodies which include
Revenue Scotland, the
Devolved Tax
Collaborative and the Tax
Consultation Forum.
NDR(S)Act in place  SAA
Project Plan in place. 
OK 9.6 LOW MJA Monitor situation which might be subject
to policy changes.  Non-domestic taxation
position is now settled with the NDR
reforms being implemented.
01/09/2022 6 monthly
5f Inadequate funding Essential equipment and Systems
upgrade/replacement placed on hold;
inability to recruit, retrain or develop
staff; poor morale; service improvement
opportunities lost; staff leakage
3 4 12 MOD Board can requisition at
their required level.  We
currently have cross
discipline working
practices in place. 
good 6 TOL MJA Monitor performance closely for early
detection of service degradation.  Keep
staff informed and involved, encourage
innovation and flexible working. 
Monthly Monthly
5g Board fails to make adequate requistions 100% service failure due to lack of funds
resulting in default on property and
equipment rentals, insurances, software
licencing and salaries.
3 4 12 MOD Budget scenarios
presented to Board prior to
budget setting meeting. 
Ongoing advice of Board
Officers.
ok 9.6 LOW MJA Board Officers to liaise with constituent
authorities to seek to ensure that Board
requisitions are made timeously.
01/06/2022 3 monthly
5h Inadequate business continuity planning Inability to maintain or restore essential
business functions within required
timescale. Failure to meet statutory
deadline; audit censure, intervention;
dispute with partner councils; Member
concern, adverse publicity; loss of
records; financial penalties; waste of
time and essential resource through
inability to control crisis situation
3 5 15 MOD Business
Continuity/Contingencies
Plan approved and
implemented.  Breach
notification procedure in
place.
good 7.5 LOW MJA Contingencies plan under review 01/06/2022 3 monthly
Revised 28/04/2022
Page 3 of 8
Page 143

Page 144

GRAMPIAN ASSESSOR ERO RISK REGISTER APPENDIX
Risk Description Worst Case Outcome Scenario Likelihood of
actual
occurrence
Impact if 
exposure
occurs
Gross
Score
Initial
Risk
Rating
Current Controls Quality &
Effectiveness of
Controls
Net
Score
Revised
Risk
Rating
Risk Owner Action Proposed Review Date Review Cycle
(score 1 - 5) (score 1- 5) (L x I) Good x 0.5
OK x 0.8
Poor x 1.5
5i Introduction of Registration policy changes Degradation of Register completeness
and accuracy
5 3 15 MOD Risk and issues register in
place. Active voter
engagement strategy in
place.  Active monitoring
of legislative progress. 
SAA ERC, Scottish
Government and DLUHC
working with EMS supplier
to specify and test
required system
amendments
ok 12 MOD LHS Risk and issues register to be reviewed by
Senior Admin & Management Team. 
Continue to seek to strengthen degree of
engagement with Cabinet Office/DLUHC,
IER DS and Scottish Government.  
Monthly Monthly
6. SERVICE, PROCESS & DELIVERY
6a Inadequate numbers of trained / skilled staff to
fulfil statutory functions
Failure to meet statutory deadline;
errors, omissions; stress, sickness
absence; resignation; audit censure;
public, media concern
4 5 20 HIGH Our internal recruitment
policy and RICS training
scheme assists
retention/recruitment of
trained staff. Individual
training plans for
graduates/trainee valuers
prepared and maintained.
Skills audit of
administrative personnel.
Absence Management
Policy applied across all
offices and staff groups.
ok 16 HIGH GMO Arrange  external opportunities for
experience.  Widen training across
disciplines.  Progress training of all Admin
staff in CT, VR & ER work. Review whether
Divisional approach is still appropriate for
valuation section.  Training plan for all
new members of staff. Regular monitoring
of staff welfare by supervisors. Investigate
reasons for inability to recruit qualified
survey staff and consider fresh approach
to universities and give consideration of
apprenticeships.
01/06/2022 6 monthly
6b  Inadequate staff development Inability to retain staff 4 3 12 MOD SRDS has been
implemented.  HR advice
on revision to SRDS
obtained.
ok 9.6 LOW JAB Review SRDS provisions in place in
comparable organisations
01/09/2022 6 monthly
6c Over-reliance upon a small number of key
Information Technology & Systems specialists.
Backlogs, error and omission; stress;
inability to recruit, unattractive prospect;
staff leakage, insurance claims; quality
deficit, deadlines missed; low morale;
inability to plan and schedule
3 5 15 MOD Advance planning - with
the exception of snap
elections demands are
programmed.  Outsourcing
of services with Service
Level Agreements in
place.  Electoral
registration system
outsourced to increase
long-term resilience.
Password management
arrangements in place.
Arrangement in place with
Aberdeenshire IT to
manage IT systems.
Additional IT Analyst
recruited.
good 7.5 LOW MJA Consider additional third party supported
packages.
01/09/2022 6 monthly
6d Inconsistency of approach to tasks due to
geographical spread of offices and different
councils involved
Imbalance in standards and levels of
performance arising out of the differing
"capabilities" of our constituent
councils; friction with partner councils;
audit censure; loss of flexibility
5 2 10 LOW Regular management
administrative and
technical group meetings,
Operational manuals and 
Statutory requirements.
Since implementation of
remote working in March
2020 management has
been focussed around
broad process disciplines
and demand with less
emphasis on local office
and divisional managemnt.
good 5 TOL JAB Wholesale review current procedures
required and to be informed by SAA NDR
reform workstreams.  At a national level
the SAA Action Plan first published
October 2017 includes an issues log.
Implementation of a local issues log 
scheduled for 2022 as part of an overall
process review. 
01/09/2022 6 monthly
Revised 28/04/2022
Page 4 of 8
Page 144

Page 145

GRAMPIAN ASSESSOR ERO RISK REGISTER APPENDIX
Risk Description Worst Case Outcome Scenario Likelihood of
actual
occurrence
Impact if 
exposure
occurs
Gross
Score
Initial
Risk
Rating
Current Controls Quality &
Effectiveness of
Controls
Net
Score
Revised
Risk
Rating
Risk Owner Action Proposed Review Date Review Cycle
(score 1 - 5) (score 1- 5) (L x I) Good x 0.5
OK x 0.8
Poor x 1.5
6e Failure of external contractor at crucial point in
service cycle. (ER)
Missed deadline; contractual dispute;
GVJB blamed for contractor failure;
additional expense; re-tendering
exercise; audit censure; media comment;
friction with partner councils;
3 4 12 MOD Revised procurement
procedures implemented
and supported by Moray
Council Procurement
team.  A procurement
action plan is in place.
Canvass Risk Register
maintained. Additional
infrastructure has been
procured to increase
resilience.
good 6 TOL LHS Regular monitoring.   01/09/2022 6 monthly
6f Failure of external contractor at crucial point in
service cycle. (IT)
Missed deadline; contractual dispute;
GVJB blamed for contractor failure;
additional expense; re-tendering
exercise; audit censure; media comment;
friction with partner councils;
3 4 12 MOD Revised procurement
procedures implemented
and supported by Moray
Council Procurement
team.  A procurement
action plan is in place. 
Requirement for
contingency planning by
contractors. Backup
network in place. Out of
hours monitoring and
support contracts in place.
GVJB IT systems now
managed by
Aberdeenshire IT
good 6 TOL MJA Regular monitoring and quarterly meeting
with Aberdeenshire IT
01/07/2022 3 monthly
6h  Out of hours working for statutory events Staff not available to process last minute
registration or absent vote applications
or to carry out valuation related tasks for
revaluation.
3 3 9 LOW Overtime payments or
time off in lieu is granted
for out of hours working. 
Employment contracts
amended from March
2013 to provide out-of-
hours availability.
good 4.5 TOL MJA Sufficient advance notice to staff if out of
hours working required.
01/09/2022 6 monthly
6i Industrial action by Employees Reduced capability 3 3 9 LOW Local Level - liaison with
union reps.  National level -
negotiations & dialogue via
COSLA.
ok 7.2 LOW MJA Active monitoring 01/09/2022 6 monthly
Notes Key MT Management Team
Likelihood & Impact of each incident are first multiplied to provide an initial score. CT Council Tax GMO Gavin Oag
Both Likelihood & Impact are measured on a scale of 1 = Low, 5 = High. ER Electoral Registration JAB Jim Barron
KPI Key Performance Indicator KJF Keith Fordyce
The initial assessment is a consideration of the risks without regard to any controls IT Information Technology LHS Linda Smith
or procedures that may be in place. This provides a gross score which is an indication of the SAA Scottish Assessors Association MJA Mark Adam
potential scale of any problems. IT IS ESSENTIAL THAT GROSS SCORE IS NOT BENEFICIALLY VR Valuation Roll RS Rob Strang
INFLUENCED BY CONSIDERATION OF EXISTING OR INTENDED CONTROLS. SJD Steve Dunbar
The manager or group then review the CONTROLS that are or should be in place to reduce the various
exposures (with reality testing as appropriate) and adjust the gross score by weighting factors
(good = 0.5,  OK = 0.8,  poor = 1.5) to provide a net risk score.
Net risk scores are graded -
TOLERABLE = < 6.5; LOW = 6.5 up to 10; MODERATE = > 10 up to 15; HIGH = > 15
Any risks still assessed as HIGH or MODERATE should be programmed for corrective
action. This should be agreed with the risk owner who should assign responsibility for taking
action and the appropriate timescales. e.g.  High = commence within 4 weeks; 
Moderate = commence within 4 months; Low = commence if resource available; Tolerable = No action
Revised 28/04/2022
Page 5 of 8
Page 145

Page 146

GRAMPIAN ASSESSOR ERO RISK REGISTER APPENDIX
Risk Description Worst Case Outcome Scenario Likelihood of
actual
occurrence
Impact if 
exposure
occurs
Gross
Score
Initial
Risk
Rating
Current Controls Quality &
Effectiveness of
Controls
Net
Score
Revised
Risk
Rating
Risk Owner Action Proposed Review Date Review Cycle
(score 1 - 5) (score 1- 5) (L x I) Good x 0.5
OK x 0.8
Poor x 1.5
Risk Matrix - Likelihood
Risk Matrix - Impact
Likelihood Description
5 Almost certain Will undoubtedly happen,
possibly frequently Over 90% Annual  Imminent/near miss
4 Likely Will probably happen, but
not a persistent issue Up to 90% 3 year Has happened in the past
3 Possible May happen occasionally Up to 65% 10 year Has happened elsewhere
2 Unlikely Not expected to happen,
but is possible Up to 20% 25 year Not known in this activity
1 Remote Very unlikely this will ever
happen Less than 5% 100 year Force majeure 
Impact
Score Description  
Impact on Service
Objectives
Financial Impact Impact on People Duration of Impact Impact on
Reputation
5 Catastrophic
Unable to function,
inability to fulfil
obligations
Severe financial loss
(> £) Death
In excess of 2 years
(days) to recover pre
event position
Highly damaging,
severe loss of public
confidence
4 Major Significant impact on
sevice provision Major financial loss Extensive injury, major
permanent harm
Between 1 year - 2
years (days) to
recover pre event
position
Major adverse
publicity, major loss of
confidence
3 Moderate Service objectives
partially achievable
Significant financial
loss
Medical treatment
required, semi
permanent harm up to
1 year
Between 6 months to
1 year (½ to 1 day) to
recover pre event
position
Some adverse
publicity, legal
implications
2 Minor Minor impact on
service objectives
Moderate financial
loss
First aid treatment,
non permanent harm
up to 1 month
2 to 6 months (hours)
to recover
Some public
embarrassment, no
damage to reputation
1 Negligible Minimal impact, no
service disruption
Minimal financial loss
(< £)
No obvious
harm/injury
Minimal - up to 2
months (hours) to
recover
No interest to the
press, internal only 
Revised 28/04/2022
Page 6 of 8
Page 146

Page 147

GRAMPIAN ASSESSOR ERO RISK REGISTER APPENDIX
Risk Description Worst Case Outcome Scenario Likelihood of
actual
occurrence
Impact if 
exposure
occurs
Gross
Score
Initial
Risk
Rating
Current Controls Quality &
Effectiveness of
Controls
Net
Score
Revised
Risk
Rating
Risk Owner Action Proposed Review Date Review Cycle
(score 1 - 5) (score 1- 5) (L x I) Good x 0.5
OK x 0.8
Poor x 1.5
Obsolete Risks
1d Storage accommodation (on and off site) may be
unfit for current demands of service. Concerns
regarding amount of storage space.
Inadequate storage; operational
inefficiency
0 0 0 TOL Service responsiveness to
assessed risks.
good 0 TOL MT No longer a current risk.
1e Banff office accommodation may be unfit for
current demands of service
Health & Safety of staff compromised;
cost of running repairs; poor security;
inadequate storage; failure to comply
with legislation e.g. DDA; poor image,
operational inefficiency; morale damage
0 0 0 TOL Regular building surveys;
Patch & mend repairs as
necessary; Fire and
security protections and
direct alarm links; Ongoing
good 0 TOL MJA Building now vacated and staff have
moved to new purpose built office. No
longer a current risk.
4a Lack of certainty regarding duty of disclosure
under Freedom of Information
No longer considered to be an issue and
likelihood minimal.
1 1 1 TOL Scottish Assessors
Association - pooled
expertise; Register created
on types of information
request received to
provide guidance; Controls
untested, but increasing
level of staff
understanding obtained
from practical experience
good 0.5 TOL IHM Revised publication scheme implemented.
5a Relocation of Banff office Loss of records; interruption to service
and missed deadline; contractor failure;
inadequacies in facilities at new site;
staff injury, complaint, claim; dispute
with contractor; additional, unbudgeted
costs
0 0 0 TOL Tight project plan; Close
monitoring of plan. 
Selective timing;
Appointment + monitoring
of reputable contractors
good 0 TOL GMO Move completed successfully. No longer a
current risk.
5b Relocation of main HQ at future date. Uncertainty over final location; partner
timeframe does not recognise essential
GVJB service or Statutory deadlines;
damage to staff morale; disruption to
service; systems failure and related
"snagging" problems at new site; staff
injury, complaint; loss or damage to
equipment; failure by removal contractor;
unforeseen costs.
0 0 0 GOOD Move completed
successfully
good 0 TOL AWH DGY Move completed in June 2007, new 10 year
lease.
5c Outstanding matters in connection with new
lease of HQ accommodation
Uncertainty over final location; partner
timeframe does not recognise essential
GVJB service or Statutory deadlines;
damage to staff morale; disruption to
service; systems failure and related
"snagging" problems at new site; staff
injury, complaint; loss or damage to
equipment; unforeseen costs.
5 3 15 MOD good 12 MOD IHM Lease finalised.
5d We may be required to carry out a Council Tax
revaluation
Inadequate staff resource - competencies
and number; Media management;
Member agendas; quality or deadline slip
in ongoing service; public resistance and
volume of appeals; increased staff costs
1 2 2 TOL Records are currently
maintained up to date in
readiness for a
Revaluation at any time
good 1 TOL MT Revaluation now unlikely.
5g We may have difficulty managing the outcome
of the staffing review; (equal pay legislation).
Staffing review completed and Career Grade
Scheme approved but not yet fully implemented.
Industrial action; poor staff morale; staff
leakage; inability to replace, recruit;
increased financial cost.
0 0 0 TOL Career grade scheme to
be implemented.
good 0 TOL IHM Review successfully completed and
Career Grade Scheme implemented.
6g Risk of Solar Flare There is a heightened risk of increased
solar flare activity peaking in 2013.  Any
magnetic media (disk or tape) could be
wiped by such an occurrence.
1 5 5 TOL Data in Woodhill House is
located in basement, this
may offer some protection. 
Banff and Elgin data
vulnerable.  Elgin archived
data stored at Woodhill
House.
ok 4 TOL DGY Industry standard precautions taken 01/03/2016 6 monthly
Revised 28/04/2022
Page 7 of 8
Page 147

Page 148

Risk Matrix - Likelihood
Risk Matrix - Impact
Likelihood Description
5 Almost certain Will undoubtedly happen,
possibly frequently Over 90% Annual  Imminent/near miss
4 Likely Will probably happen, but
not a persistent issue Up to 90% 3 year Has happened in the past
3 Possible May happen occasionally Up to 65% 10 year Has happened elsewhere
2 Unlikely Not expected to happen,
but is possible Up to 20% 25 year Not known in this activity
1 Remote Very unlikely this will ever
happen Less than 5% 100 year Force majeure 
Impact
Score Description  
Impact on Service
Objectives
Financial Impact Impact on People Duration of Impact Impact on
Reputation
5 Catastrophic
Unable to function,
inability to fulfil
obligations
Severe financial loss
(> £) Death
In excess of 2 years
(days) to recover pre
event position
Highly damaging,
severe loss of public
confidence
4 Major Significant impact on
sevice provision Major financial loss Extensive injury, major
permanent harm
Between 1 year - 2
years (days) to
recover pre event
position
Major adverse
publicity, major loss of
confidence
3 Moderate Service objectives
partially achievable
Significant financial
loss
Medical treatment
required, semi
permanent harm up to
1 year
Between 6 months to
1 year (½ to 1 day) to
recover pre event
position
Some adverse
publicity, legal
implications
2 Minor Minor impact on
service objectives
Moderate financial
loss
First aid treatment,
non permanent harm
up to 1 month
2 to 6 months (hours)
to recover
Some public
embarrassment, no
damage to reputation
1 Negligible Minimal impact, no
service disruption
Minimal financial loss
(< £)
No obvious
harm/injury
Minimal - up to 2
months (hours) to
recover
No interest to the
press, internal only 
Page 148

Page 149

REPORT TO: Grampian Valuation Joint Board on 26 August 2022 
SUBJECT: Governance 
BY: The Assessor & ERO 
1. Reason for Report 
1.1  To update the Board on the review of HR policies and governance
documents. 
2. Recommendation 
2.1  It is recommended that the Board note the content of the report. 
3. Background 
3.1  The Board’s policies and governance documents are subject to regular
review to ensure that they remain up-to-date in terms of legislative
requirements, good practice and operational relevance.   
3.2  As advised at the last meeting of the Board, the business as usual activities
of the Assessor & ERO, and the supporting services that the Board relies
upon, had been affected by a number of factors including staff vacancies and
the response to the pandemic and this led to a delay in the review of a
number of HR policies and governance documents. 
4. Current position 
4.1  A revised timetable for the review of HR policies has been provided by Moray
HR colleagues and this is shown in the appendix. 
4.2  The revised schedule for the review of the Governance documents is also
shown in the appendix.    
5. Conclusion 
5.1  The review of the Board’s policies and governance documents will continue
throughout 2022 and revised policies and documents will be brought forward
for approval at subsequent meetings of the Board. 
Author of Report: Mark Adam, Assessor & ERO
Item 15.
Page 149

Page 150

Page 150

Page 151

HR policy governance document review schedule
HR Policy Current Policy
Date
Review
Scheduled
Confidential Reporting 2008 2022
Eye Sight Testing 2003 2022
Long Service Award and
Certification
2009 2022
Relocation Scheme 2010 2022
Special Leave 2009 2022
Staff Review &
Development Scheme
2009 2023
Adoption Leave 2009 2023
Alcohol and Drug Use
affecting work
2009 2023
Career Grade Scheme
Overview
2007 2023
Harassment 2009 2023
Health and Safety
Management
2009 2023
Time off for Trade Union
Duties
2013 2023
Trade Union Officer Group
Consultation
2009 2023
Disciplinary 2008 2024
Employee Consultation
Framework
2009 2024
Protocol for Consultation 2009 2024
Records Retention, control &
management
2016 2024
C:\Program Files (x86)\neevia.com\docConverterPro\temp\NVDC\FDB24EE2-B86A-470C-BC06-
E50A8F5B6B9C\d2fc3c37-49e9-4f4b-bf0c-27dccaec9263 Page 1 of 3
Item 15.
Page 151

Page 152

HR policy governance document review schedule
Maternity leave, pay &
benefits
2009 2025
Parental Leave 2009 2025
Parental, maternity support
leave & pay
2009 2025
Code of Conduct 2019 2025
Computer Use (Various) 2019 2026
Health and Work 2019 2026
Recruitment & Selection 2019 2026
Smoking 2019 2026
Grievance Procedure 2021 2026
Governance document Date of current
document
Review period Review
Scheduled
Staff Handbook and
organisation chart
2022 Periodic As required
Staff Leaving Procedure
checklist
2021 Periodic As required
Overtime Guidance 2019 Periodic As required
Reporting Senior Officer
interests procedure
2019 Periodic As required
Records Management Plan 2018
(Formal
agreement of
Keeper of
Records)
Annual 2022
Contingencies Plan 2018 2yr 2022
Unacceptable Actions 2016 5yr 2022
Anti-Fraud and Corruption 2019 3yr 2022
C:\Program Files (x86)\neevia.com\docConverterPro\temp\NVDC\FDB24EE2-B86A-470C-BC06-
E50A8F5B6B9C\d2fc3c37-49e9-4f4b-bf0c-27dccaec9263 Page 2 of 3Page 152

Page 153

HR policy governance document review schedule
Code of Corporate
Governance
2019 3yr 2022
Financial Regulations 2019 3yr 2022
Scheme of Delegation 2020 3yr 2023
Standing Orders 2020 3yr 2023
Equalities Mainstreaming and
outcomes
2021 2yr 2023
Complaints Handling 2021 5yr 2026
C:\Program Files (x86)\neevia.com\docConverterPro\temp\NVDC\FDB24EE2-B86A-470C-BC06-
E50A8F5B6B9C\d2fc3c37-49e9-4f4b-bf0c-27dccaec9263 Page 3 of 3Page 153

Page 154

Page 154

Page 155

REPORT TO: Grampian Valuation Joint Board on 26 August 2022 
SUBJECT: Complaints handling performance 
BY: The Depute Assessor & ERO (Aberdeenshire) 
1. Reason for Report 
1.1  To report on complaints handling performance. 
2. Recommendation 
2.1  It is recommended that the Board consider the complaints handling
performance. 
3. Background  
3.1 Complaints are valuable.  When handled well, they can provide a low cost and
important source of feedback and learning for the organisation to drive
improvement and restore a positive relationship with service users who may feel
let down by poor service.   
3.2 2021/22 is the sixth year of operation of the revised Complaints Handling
Procedure.  The procedure follows the Scottish Public Services Ombudsman’s
(SPSO) model complaints handling procedure and comprises three stages 
• Stage  1 - frontline resolution;
• Stage  2 - investigation where stage 1 is not capable of resolving the  issue;
• Stage 3 - referral to the SPSO where service failure or maladministration has
not been identified at Stage 2 and the issue remains unresolved. 
3.3 Local authorities are required to assess complaints handling performance to
provide assurance in relation to their performance, to facilitate continuous
improvement and to assist in benchmarking between local authorities.  
4. Current position  
4.1 The SPSO‘s Complaints Standards Authority (CSA) developed a series of
performance indicators.  The format for reporting these indicators has been
amended for 2022/23 onwards by the CSA and next year’s report will reflect the
new style and amended indicatators.    
Item 16.
Page 155

Page 156

4.2 Complaints performance 2019/20 to 2021/22 
Indicator 2019/20 2020/21 2021/22  
% No. % No. % No.
Total number of complaints   16   5   11
Total number of
complaints/1000 population   0.03   0.01   0.02
Complaints closed at Stage 1 100% 16 80% 4 73% 8
Complaints closed at Stage 2  0  20% 1   27% 3
Resolution outcome            
Complaints upheld at Stage 1 44% 7  0  18% 2
Complaints partially upheld at
Stage 1 12% 2  0   0
Complaints not upheld at
Stage 1 44% 7 80% 4 55% 6
Complaints upheld at Stage 2  0   0  9% 1
Complaints partially upheld at
Stage 2   0   0 18%  2
Complaints not upheld at
Stage 2   0 20%  1  0
Resolution time            
Average time for a full
response at Stage 1 2 days 6 days 6 days
Complaints resolved at Stage
1 against SPSO target 5 days 100% 16 50% 2 50% 4
Complaints extended at Stage
1 beyond SPSO target 5 days  0 50%  2 50% 4
Average time for a full
response at Stage 2 - 10 days 14 days
Complaints resolved at Stage
2 against SPSO target 20
days 
0 100%  1 100% 3
Complaints extended at Stage
2 beyond SPSO target 20
days 
0   0   0       
Page 156

Page 157

4.3 The organisation has a high level of contact with stakeholders in the
Grampian area and beyond with a canvass to almost 300,000 dwellings for
around 445,000 electors, almost 3,000 new dwellings being added to the
valuation list and 1,700 updates to the valuation rolls made relative to non-
domestic properties.  Despite such a widespread reach of the organisation’s
service provision across the Grampian area, the volume of complaints,
whilst up from 2020/21, remains extremely low in 2021/22. 
4.4 A review of the 11 complaints recorded for 2021/22 show that all of the
complaints related to electoral registration matters. This review has not
identified any maladministration, or any significant failure in service delivery. 
4.5 Whilst the overall number of complaints has increased from 5 in 2020/21 to
11 in 2021/22, the low volume prevents statistically significant analysis.
However, the feedback from all complaints over time, including those that
have not been upheld, is utilised by the Management Team to improve
communications, particularly in relation to electoral registration matters.   
5. Conclusion  
5.1 The sixth year of operation of the updated complaints handling procedure has
remained effective, with ready access for stakeholders and frontline
personnel seeking to resolve issues within extremely short timeframes. 
5.2 The overall low number of complaints in 2021/22 does not readily allow a
comparison of resolution times with previous years. As in previous years, no
firm conclusion can be taken from the volume of complaints.  Anecdotally, as
complaints were limited to the electoral registration aspect of our service, it
would appear that the increase in complaints from 5 in 2020/21 to 11 in
2021/22 may be attributable to the 2021/22 monitoring period coinciding with
both the Scottish Parliamentary Election in May 2021 and the lead up to the
Local Government Elections in May 2022. 
Author of Report: James A Barron Depute Assessor & ERO 
Page 157

Page 158

Page 158