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Budget Savings 2023-24

Argyll and Bute Council · 19 January 2023
Back to Policy and Resources Committee — 19 January 2023 and its agenda

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ARGYLL AND BUTE COUNCIL POLICY AND RESOURCES COMMITTEE
FINANCIAL SERVICES 19 JANUARY 2023
BUDGET SAVINGS 2023-24  
1. INTRODUCTION 
1.1 This report provides Members with information on savings options identified
by officers for consideration for financial year 2023-24 and beyond.  
2. RECOMMENDATION 
2.1 Members are asked to: 
a) Agree that the new policy savings options (as outlined in Appendix 1)
will be presented to the next meeting of the Policy and Resources
Committee where the budget pack will be considered.
b) Note that the Head of Customer Support Services will take forward a
statutory consultation process with the Trade Unions for those savings
options that could have a direct impact on jobs.
c) Note that officers will continue to monitor the budget outlook position
and report any changes to Members as part of the budget pack.   
3. DETAIL 
Budget Outlook Position 
3.1 The budget outlook reported to December Policy and Resources Committee
detailed that the estimated mid-range funding gap over the five year period
2023-24 to 2027-28 is £32.156m with a gap of £3.234m in 2023-24. This
included the following: 
 Previously agreed savings from prior years.
 An assumption that fees and charges will be increased by 6%.
 The 2022-23 deferred reduction to the Live Argyll Management fee as
agreed at the budget setting meeting in February 2022.
 An estimated Council Tax increase of 3%.
 New Management/Operational Savings of £2.322m in 2023-24.
 New policy saving relating to reduced teacher numbers totalling £0.700m.
 New service concession re-profiling saving totalling £4.803m. 
3.2 All non-domestic properties, other than those excluded by legislation, will be
revalued on 1 April 2023. This means that the fourteen Assessors across
Scotland will set new Net Annual and Rateable Values for all such non-
domestic properties in their areas based on rental levels as at 1 April 2022.
This is the first non-domestic revaluation since 1 April 2017, with revaluations
scheduled to take place every three years following the forthcoming
revaluation on 1 April 2023.  The combined draft Valuation Rolls were
published on 30th November 2022.   At the P&R Committee, Members were

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advised that following the revaluation exercise, there is an estimated
additional cost pressure of £1.164m for our Council. 
3.3 The provisional Local government Finance Settlement for 2023-24 was
published on 20 December 2022.  Following analysis of the settlement, I wrote
out to all Members on 22 December 2022 to advise that there is a positive
movement in the budget outlook amounting to £2.095m.  The main reason for
this positive movement was that the funding assumption in the budget outlook
was based on a 1% reduction in Scottish Government Grant and in reality,
allowing for new policy commitments, the settlement is fairly close to flat cash.
The funding does not therefore cover any inflationary increases hence the
requirement to identify savings options to bridge the budget gap.  
3.4 A revised provisional Local Government Finance Settlement circular was
issued on 10 January 2023 and the funding for Argyll and Bute Council is
£1.650m less than the settlement published on 20 December.  The reason for
this change is:
 Funding for the Real Living Wage that has to be passed across to the
HSCP has been removed by Scottish Government and moved into the
undistributed part of the settlement presumably to be distributed at a
later stage.  Our share was £1.842m and we can also remove the
amount that we had accounted for passing over to the HSCP (no
bottom line impact).
 Net increase as a result of changes to the floor calculation, SINA and
changes column of £0.192m (positive bottom line impact). 
3.5 The revised budget outlook with the changes as noted in the previous two
paragraphs is now a gap of £2.111m as summarised in the table below. 
£000
2023-24 Budget Gap as reported to P&R on 8 December (3,234)
NDR Increase following revaluation exercise (1,164)
Positive movement following provisional Local Government
Finance Settlement published 20 December 2022
2,095
Further positive movement in Local Government Finance
Settlement – as at 10 January 2023
192
2023-24 Revised Budget Gap (2,111) 
2023-24 Budget Approach 
3.6 It was agreed at the Policy and Resources Committee on 16 June 2022 that a
cross party Budget Working Group (BWG) be established comprising six
elected members from the administration, three elected members from the
opposition and two Trade Union representatives. 
3.7 The BWG’s role was to engage with officers and provide a sounding board to
assist in the development and identification of savings options. It does not
have any decision making authority but can report to and make
recommendations to either the Council or the Policy and Resources
Committee. Its primary purpose is to assist in the savings identification

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process and provide a degree of scrutiny over options as they are being
developed. 
3.8 A report to Policy and Resources Committee on 13 October 2022 set out the
approach to the 2023-24 revenue budget process. There were two main
aspects to this work:
 A review of services considering whether the work they undertake is a
duty, power or non-statutory service.
 A service redesign exercise assuming 75% of existing budget. 
3.9 Further to these exercises being completed, an Executive Leadership Team
(ELT) Group reviewed all the completed templates and liaised with Heads of
Service to provide further detail where required. This resulted in the identification
of savings (both management/operational and policy) and further identified
opportunities to be explored for consideration in future years. 
3.10 Included in the budget outlook reported to P&R on 8 December, were new
management/operational savings amounting to £2.322m, a new policy saving
relating to reduced teacher numbers totalling £0.700m and a new service
concession re-profiling saving totalling £4.803m.   
3.11 Officers continued to look for further savings and at the BWG held on 20
December presented 7 new policy savings options.  It was agreed by the
BWG that these be moved forward to the 2023-24 budget process and the
savings total £0.470m.  The savings options are summarised within Appendix
1 and services are working on finalising savings templates that will give further
information and these will be included within the budget pack.   
3.12 The new policy savings options identified have a potential reduction to the
Council’s staffing of 20.3 FTE (full time equivalent) within 2023-24 (34
headcount) should they all be accepted by Members. There are further staffing
impacts in future years as detailed within appendix 1. The Head of Customer
Support Services will take forward a statutory consultation process with the
Trade Unions for those savings options that could have an impact on jobs. 
3.13 
3.14
The BWG were also advised about a Business Process Review (BPR) that
was carried out within the Revenue and Benefits Service, working with an
external consultant to support the process. This identified 3 spend to save
projects and are summarised in appendix 2. These would generate a further
£0.463m of savings in 2023-24.  The Budget Working Group agreed that these
should also be moved forward to the 2023-24 budget process.   
Financial Services have also considered the position of the loans fund to
identify if there are any one-off savings opportunities. As part of the 2022-23
budget, a saving of £0.500m was estimated for the loans fund, this saving was
made up of two elements:  a £0.200m saving estimated to be achieved by the
end of financial year 2021-22 and a saving of £0.300m within 2022-23.  At the
end of financial year 2021-22 a saving of £0.385m was achieved on the loans
fund and this was earmarked to be used within 2022-23.  The Head of
Financial Services has now reviewed the loans fund model and due to the
volatility in interest rates, the level of cash balances that we are currently

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holding and the fact that we have not had to borrow due to slippage/profiling in
the capital programme, we will be able to deliver the full saving of £0.500m
within financial year 2022-23 in addition to a further in-year saving of
£0.300m.  This further £0.300m saving together with the monies earmarked at
the end of financial year 2021-22, provide the Council with an additional one-
off £0.685m that could be used to help bridge the budget gap within 2023-24.   
Revised Position 
3.15 After factoring in the new policy savings options and the savings proposals
that came out of the BPR exercise within the Revenues and Benefits Service,
the revised gap is now £0.493m as outlined in the table below. 
£000
2023-24 Budget Gap as outlined in para 3.4 (2,111)
New Policy Savings options 470
Spend to save options within Revenues and Benefits 463
Loans Fund Savings 685
2023-24 Revised Budget Gap (493) 
3.16 Officers will continue to monitor the budget outlook position and report any
changes to Members as part of the budget pack.   
3.17 At the BWG on 20 December, three other potential options were outlined to
help close the gap as follows:
 Increase Council Tax to 5%, this would generate additional income of
circa £1.122m.  Appendix 3 provides more detail on what a 3% and 5%
increase would be across each Council Tax band.  
 Apply a further saving to Live Argyll i.e. the 3% deferred saving from
last year and a further 3% for this year, this would save £0.119m. 
Officers are liaising with Live Argyll as to what this would mean for their
service. 
 Use of Crown Estate funding instead of applying it to various projects. 
This wouldn’t be a preferred option and would be one-off in nature, but
still is an option that Members may wish to consider. 
3.18 In addition to the saving options that have already been included in the budget
outlook or are set out in the report today, the ELT group have identified a
number of opportunities to be explored for consideration in future years.  The
progress with these options will be reported to Members as soon as possible
after the budget setting process has concluded for this year.   
4. CONCLUSION 
4.1 Services have been working over the last few months to identify a number
of savings options to be considered as part of the 2023-24 budget. Savings
options identified to date amount to £9.443m for 2023-24 and if all agreed will
assist in closing the budget gap.

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Savings Options £000 £000
Management Operational Savings  
Management/operational as reported to P&R
on 8 December
2,322 
New Management/Operational Saving – Loans
Fund
685 
Total Management/Operational Savings   3,007   
New Policy Savings options  
Reduced teacher numbers – as reported to
P&R on 8 December  
700 
Service Concession re-profiling saving – as
reported to P&R on 8 December
4,803 
New Policy Options – Appendix 1 to this report 470 
New Spend to Save options in Revenues and
Benefits – Appendix 2 to this report
463 
Total Policy Options  6,436   
Total Savings Options Identified  9,443 
4.2 A budget gap of £0.493m still remains and officers will continue to look for
further opportunities to close the gap. 
5.  IMPLICATIONS 
5.1 Policy – Savings options with policy implications are included within Appendix
1. 
5.2 Financial – Savings options identified will reduce the 2023-24 budget gap.
5.3 Legal – None identified at this stage.
5.4 HR – HR implications have been identified for each saving option.
5.5 Fairer Scotland Duty: EQSIAs will be undertaken for any savings options that
move forward as part of the budget process. 
5.5.1 Equalities – EQSIAs will be undertaken for any savings options that move
forward as part of the budget process.
5.5.2 Socio-Economic Duty – EQSIAs will be undertaken for any savings options
that move forward as part of the budget process.
5.5.3 Islands Duty – Relevant islands duty assessments will be carried out as
required for saving options taken forward.
5.6 Climate Change – None identified at this stage.
5.7 Risk – Risks and impact of saving proposals are identified in the savings
option templates.  
5.8 Customer Service – Impact on service delivery are identified in the savings
option templates.   
Kirsty Flanagan
Executive Director/Section 95 Officer
10 January 2023

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Policy Lead for Finance and Commercial Services: Councillor Gary
Mulvaney 
APPENDICES:
Appendix 1 – 2023-24 New Policy Savings Options
Appendix 2 – Revenue and Benefits BPR Spend to Save Options
Appendix 3 – Council Tax increases 
For further information contact Anne Blue, Head of Financial Services
anne.blue@argyll-bute.gov.uk

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APPENDIX 1 - POLICY SAVINGS OPTIONS IMPACTING 2023/24
Service Area Saving Detail Risks
Saving
£'000 FTE H/Count
Saving
£'000 FTE H/Count
Saving
£'000 FTE H/Count
Customer
Engagement
Team
Operating an appointment only service for
those still struggling digitally in line with our
drive to use digital technology to its fullest
while being mindful of the needs of those
unable to access this kind of technology.
Closure of Customer Service Points (CSPs) for
walk in appointments.
Three components resulting in £318k annual saving:
1. Close the doors of all CSPs (Customer Service Points) to walk in customers and operate an
appointment only service and move to digital only receptions at Kilmory and Helensburgh Civic
Centre. Most CSPs would need to be retained as offices, as they house other services and/or are
the locations of Registration District Offices. However offering only structured appointments
would allow more efficient use of resources and incentivise the shift to digital.
2. Closure of the part time CSPs on the smaller islands, which would mean shutting the CSP on
Tiree and withdrawing the funding for Jura and Colonsay Development Companies who run the
part time CSP service there on the council’s behalf. Also removing 4 part time Home Based
Registrar post on these three islands, plus Coll and merging the Registration Districts with other
ones.
3. Reducing the CSC Agent resources in the Contact Centre by 15% and accepting a lower
standard of responsiveness and less resilience for unusual peaks of demand. .
The above is the minimum viable service that still provides an appointment based face to face
contact option for digital strugglers and the minimum statutory Registration Service using digital
remote registration processes recently given legislative approval by the Scottish Parliament.
1. Significantly reduced capacity to deal with customer enquiries.
2. Reduced resilience to deal with significant peaks of customer demand.
3. Reduced capacity to assist with emergency responses.
4. Very vulnerable customers may struggle to make appointments.
5. Reduced council service/footprint on smaller Islands.
6. Very limited capacity to assist other Services with one off and seasonal processing
exercises.
7. Numerous small-scale CSP based activities carried out for other Services would need to
be “rehomed”; e.g. Lair Management, Minibus Hires, Toilet Radar Keys, document scanning
as front doors to offices would be locked.
8. Physical receptionists at Kilmory and Helensburgh and CSPs acting as de facto reception
at multi service offices such as Manse Brae and Oban Civic Centre would be removed and
alternative measures would need to be put in place direct with Services for visitor
management.
9. There may be an impact on Registration income as most CSP staff double up as Registars
or Assistant Registrars.
10. Impact on remaining staff dealing with increased workloads.
191.0 10.6 13.0 318.0 10.6 13.0 318.0 10.6 13.0
Building
Standards
Long-term vacant 0.5FTE building standards
surveyors post that arose through an employee
reducing their working hours is no longer
requires in structure.
This post has been vacant for 2 years and the building standards service continues to operate
and provide services despite this vacancy. The changes arising from the Covid pandemic (e.g.
virtual inspections, new ways of working etc.) and the reduction in building warrants/downturn
in the building sector/cost of living crisis have assisted in managing workloads with available
resource.
1. Recruitment of professional officers is a concern across Argyll and Bute and nationally,
and this includes building standards surveyors. The saving removes the potential for the
post-holder to increase their working hours in the future, without additional income.
2. There is a potential impact on service capacity to provide commercialisation, should
there be a significant increase in building warrants or dangerous buildings statutory
activities. 
24.0 0.5 0.0 24.0 0.5 0.0 24.0 0.5 0.0
Economic
Growth (GIS)
Reduce discretionary budget to minimum.
Retain budget to pay memberships to SCDI,
SLAED & HOPS but remove remainder of
discretionary budget.
The Economic Growth Service retains an element of discretionary funding to allow the service to
enable match funding activity, contribute to feasibility studies, pay membership fees and
undertake one off expenditure to assist with larger projects such as CARs and TH work.  It is
proposed to reduce this fund to only cover business and professional memberships.
The main impact will be a reduction of the capability of the service to contribute to feasibility
funding and other requests for assistance or to do additional works in relation to economic
growth activities or recovery of the economy.  This would mean the service having to apply for
additional resources as and when required.
There will be no ability to pay a contribution to the Argyll and the Isles Countryside Trust ACT 
(currently £14.5k) or undertake economic marketing activity for Argyll and Bute.
1. Inability to move quickly when undertaking feasibility works
2. Loss of core funding to ACT
3. Inability to market Argyll and Bute for economic opportunities
36.0 0.0 0.0 36.0 0.0 0.0 36.0 0.0 0.0
2-18
Curriculum
Removal of non-statutory Cultural Coordinator
post.
Cultural co-ordinator in post works 0.8 fte of which Education fund 0.4FTE and the grant is match
funded by Creative Scotland/YMI. 
Removal of Cultural Co-ordinator in Schools provision which supports schools to develop
creative projects.  Part of the remit is to engage with external providers to facilitate funding for
taking forward projects related to the arts, creativity and the development of Expressive Arts
within Curriculum for Excellence.
Removal of this post would mean that there would be no capacity to work with Creative
Scotland and to provide culture and arts based activities for our children and young people
unless schools prioritised this to enhance their core curriculum. 
The cultural co-ordinator manages the Argyll Arts Collection which includes overseeing loan
agreements, press releases etc.  This work would have to be picked up by other staff as
would be the support with the YMI Grant which has to be evaluated and feed back to
Scottish Government every year.
15.0 0.8 1.0 15.0 0.8 1.0 15.0 0.8 1.0
2-18
Curriculum
Remove funding to support parent and toddler
groups and other non statutory third sector.
Withdrawal of Third Sector Grants (unrelated to delivery of 1140hrs)
This will remove grant funding used to support running costs for a number of third sector groups
across all localities. None of these groups deliver statutory services for Education but do support
children, young people and families.
The non-statutory groups and organisations may not be in a position to continue or may
have to reduce services.
86.0 0.0 0.0 86.0 0.0 0.0 86.0 0.0 0.0
2023/24 2024/25 2025/26

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Service Area Saving Detail Risks
Saving
£'000 FTE H/Count
Saving
£'000 FTE H/Count
Saving
£'000 FTE H/Count
Revenues and
Benefits
The Service has identified savings through
rightsizing of budgets, an organisational
restructure with investment in modern
apprenticeships and temporary staff designed
to boost income from the billing of additional
local taxes and the recovery of associated debt.
In addition efficiency savings from increased
productivity, increased levels of process
automation and moving more customers to
transact with the service over the internet will
allow previously outsourced review works to be
carried out internally.
Budgets can be realigned with certainty in relation to additional income from the DWP with no
associated risks.
Changes to the organisational structure will assist in driving improvements in efficiency and
productivity across the service generating opportunities for new employees to join the service
and for more experienced staff who have volunteered for redundancy to go in the years ahead.
1. The current cost of living crisis continues for a significant period of time making the environment
for collecting debt even more challenging than it is already. While these budgets can be realigned
with certainty other areas of anticipated income recovery levels may become harder to achieve.
2. The new productivity targets are not embedded in the service and expected efficiencies are not
realised.
3 Migration of Housing Benefit claims to Universal Credit is further delayed by the DWP beyond
December 2024 and the level of automation that we hope to achieve by 2025/2026 is not realised.
This would mean that the Council would need to retain Assessor staff to help it continue to fulfil its
statutory duty in respect of Housing Benefit processing
30.0 0.0 0.0 65.0 2.5 3.0 110.0 3.0 3.0
School
Crossing
Patrollers
Support Communities to move to different
approaches to delivering School Crossing
Patrols through engagement with Parent
Council and Communities.
Support community and PTA groups to operate school crossing services including assessment of
use of existing facilities – anecdotally there appear to be fewer children walking to school post
pandemic than pre pandemic.
Limited take up from parent/teacher association groups (PTA) and ability to maintain a
sustained interest for PTAs to self-deliver school crossing patrollers. An alternative model,
should there be limited interest from the PTAs, would be to stop service.
A limited resource would need to be retained by the council to carry out training and
ensure that a compliant and safe service is maintained.
88.0 8.4 20.0 151.0 8.4 20.0 151.0 8.4 20.0
470.0 20.3 34.0 695.0 22.8 37.0 740.0 23.3 37.0

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APPENDIX 2 – REVENUE AND BENEFITS BPR 
Invest to Save
Proposal No.
Service/Business
Area
Saving (S)/ 
Investment (I) Saving Summary
Saving
£'000 FTE H/ Count
Saving
£'000 FTE
H/
Count
Saving
£'000 FTE
H/
Count
Investment
2 New Staff LGE6,
Proactive debt recopvery
for all debt including
social care -56 -2.0 -2 -56 -2.0 -2 0 0.0 0 -112
Saving
Much improved
cashflow. Reduction in
BDP and the amount of
debt written off. 150 0.0 0 150 0.0 0 150 0.0 0 450
Investment
Make permanent an
LGE7 post in Debt
Reocvoery Team
ofcussed on the recovery
of HB overpayments -37 -1.0 -1 -37 -1.0 -1 -37 -1.0 -1 -111
Saving
Additional HB
Overpayment collection
income 100 0.0 0 80 0.0 0 60 0.0 0 240
Saving
Cyclical reviews of 21
Council Tax discounts
and exemptions.
Additional Council Tax
income on the balance
sheet, over and above
growth 280 0.0 0 280 0.0 0 140 0.0 0 700
Saving
Civil penalty income
levied on back of reviews 50 0.0 0 40 0.0 0 30 0.0 0 120
Investment 2 Modern Apprentices -24 -2.0 -2 -56 -2.0 -2 -56 -2.0 -2 -136
-117 -5.0 -5 -149 -5.0 -5 -93 -3.0 -3 -359
580 0.0 0 550 0.0 0 380 0.0 0 1,510
463 -5.0 -5 401 -5.0 -5 287 -3.0 -3 1,151Increase in Council Tax and Organisational Savings
2
Debt Recovery/    
Sundry Debt
Total Inestment
2023/2024
Total Additional Income
TOTAL
OVER 3
YEARS
Council Tax
Reviews
REVENUES AND BENEFITS
1
3
2024/2025 2025/2026

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APPENDIX 3 - Council Tax Inflation Uplift Estimated Impact
Band
2022/23
Charge excl
Water and
Sewerage
Charges
Annual Charge
if Increased by
3%
YOY Increase
at 3%
£
Weekly
Increase at 3%
£
Annual Charge
if Increased by
5%
YOY Increase
at 5%
£
Weekly
Increase at 5%
£
2022/23
Charge Incl
Water and
Sewerage
Annual Charge
if Increased by
3%
YOY Increase
at 3%
£
Weekly
Increase at 3%
£
Annual Charge
if Increased by
5%
YOY Increase
at 5%
£
Weekly
Increase at 5%
£
A £939.17 £967.35 £28.18 £0.54 £986.13 £46.96 £0.90 £1,258.13 £1,295.87 £37.74 £0.72 £1,321.04 £62.91 £1.21
B £1,095.70 £1,128.57 £32.87 £0.63 £1,150.49 £54.79 £1.05 £1,467.82 £1,511.85 £44.03 £0.84 £1,541.21 £73.39 £1.41
C £1,252.23 £1,289.80 £37.57 £0.72 £1,314.84 £62.61 £1.20 £1,677.51 £1,727.84 £50.33 £0.97 £1,761.39 £83.88 £1.61
D £1,408.76 £1,451.02 £42.26 £0.81 £1,479.20 £70.44 £1.35 £1,887.20 £1,943.82 £56.62 £1.09 £1,981.56 £94.36 £1.81
E £1,850.95 £1,906.48 £55.53 £1.07 £1,943.50 £92.55 £1.78 £2,435.71 £2,508.78 £73.07 £1.40 £2,557.50 £121.79 £2.34
F £2,289.24 £2,357.92 £68.68 £1.32 £2,403.70 £114.46 £2.20 £2,980.32 £3,069.73 £89.41 £1.71 £3,129.34 £149.02 £2.86
G £2,758.82 £2,841.58 £82.76 £1.59 £2,896.76 £137.94 £2.65 £3,556.22 £3,662.91 £106.69 £2.05 £3,734.03 £177.81 £3.41
H £3,451.46 £3,555.00 £103.54 £1.99 £3,624.03 £172.57 £3.31 £4,408.34 £4,540.59 £132.25 £2.54 £4,628.76 £220.42 £4.23
COUNCIL TAX CHARGE ONLY IMPACT INCLUDING WATER AND SEWERAGE IF INCREASE BY THE SAME %
Note: Water and sewerage charges set by Scottish Water therefore estimates at this stage.