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Agenda frontsheet

Argyll and Bute Council · 9 May 2024
Back to Policy and Resources Committee — 9 May 2024 and its agenda

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Page 1

Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
2 May 2024 
NOTICE OF MEETING 
A meeting of the POLICY AND RESOURCES COMMITTEE will be held ON A HYBRID BASIS IN
THE COUNCIL CHAMBER, KILMORY, LOCHGILPHEAD AND BY MICROSOFT TEAMS on
THURSDAY, 9 MAY 2024 at 10:30 AM, which you are requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST (IF ANY) 
3. MINUTES (Pages 3 - 10)  
Policy and Resources Committee held on 15 February 2024
* 4. BUDGET OUTLOOK (Pages 11 - 32)  
Report by Section 95 Officer
* 5. CUSTOMER SERVICE STRATEGY 2024-27 (Pages 33 - 70)  
Report by Executive Director with responsibility for Customer Support Services 
6. LACER SMALL BUSINESS SUPPORT: DIGITAL REVIEWS (Pages 71 - 80)  
Report by Executive Director with responsibility for Development and Economic
Growth 
7. LATEST UPDATE ON THE CLIPPER ROUND THE WORLD YACHT RACE OBAN
STOPOVER ACTIONS (Pages 81 - 94)  
Report by Executive Director with responsibility for Development and Economic
Growth 
8. LEVELLING UP PARTNERSHIP PROCESS (Pages 95 - 102)  
Report by Executive Director with responsibility for Development and Economic
Growth

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9. ROTHESAY PAVILION UPDATE REPORT (Pages 103 - 108)  
Report by Executive Director with responsibility for Commercial Services and
Executive Director with responsibility for Development and Economic Growth /
Section 95 Officer 
REPORT WITH EXEMPT APPENDIX 
10. LORN ARC TAX INCREMENTAL FINANCE PROGRAMME - OBAN AIRPORT
BUSINESS PARK - OUTLINE BUSINESS CASE 
(a) Report by Executive Director with responsibility for Development and
Economic Growth and Executive Director with responsibility for
Commercial Services (Pages 109 - 122)
E1  (b) Appendix 1 - Oban Airport Business Park Outline Business Case 
(Pages 123 - 262) 
REPORT FOR NOTING 
11. POLICY AND RESOURCES COMMITTEE WORKPLAN (Pages 263 - 266) 
Items marked with an “asterisk” are items, on the basis of information available at the time this
Agenda is published, on which the Committee may not have delegated powers to act, and which
may therefore require to be referred to the Council or another Committee, and that referral may
depend on the decision reached at the meeting. 
The Committee will be asked to pass a resolution in terms of Section 50(A)(4) of the Local
Government (Scotland) Act 1973 to exclude the public for items of business with an “E” on the
grounds that it is likely to involve the disclosure of exempt information as defined in the
appropriate paragraph of Part I of Schedule 7a to the Local Government (Scotland) Act 1973. 
The appropriate paragraph is:- 
E1 Paragraph 6  Information relating to the financial or business affairs of any particular
person (other than the authority). 
Policy and Resources Committee 
Councillor John Armour Councillor Gordon Blair
Councillor Math Campbell-Sturgess Councillor Robin Currie
Councillor Audrey Forrest (Vice-Chair) Councillor Kieron Green
Councillor Amanda Hampsey Councillor Mark Irvine
Councillor Reeni Kennedy-Boyle Councillor Jim Lynch (Chair)
Councillor Liz McCabe Councillor Dougie McFadzean
Councillor Yvonne McNeilly Councillor Ross Moreland
Councillor Gary Mulvaney Councillor Dougie Philand   
Contact: Hazel MacInnes  Tel: 01546 604269