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Volunteer Policy and Volunteer Procedure

Argyll and Bute Council · 5 December 2024
Back to Policy and Resources Committee — 5 December 2024 and its agenda

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ARGYLL AND BUTE COUNCIL         POLICY & RESOURCES COMMITTEE 
CUSTOMER SUPPORT SERVICES                                                5 DECEMBER 2024 
VOLUNTEER POLICY AND VOLUNTEER PROCEDURE 
1.0 INTRODUCTION 
1.1 This report covers the introduction of a Council wide Volunteer Policy and  
Procedure, which the Council has not previously had. 
1.2 This new policy aims to achieve Argyll and Bute Council’s “Connect for
Success” objective of One Council One Approach to ensure that a standardised
approach to engaging with Volunteers is adopted at each level of the
organisation.   
2.0 RECOMMENDATIONS 
The Policy & Resources Committee are asked to:
2.1 Agree the Volunteer Policy
2.2 Agree that PVG costs for PVGs will be covered by existing service budgets.
2.3 Agree to forward the Policy to Council for final approval. 
3.0 DETAIL 
3.1  Argyll and Bute Council have not previously had an agreed Volunteer policy and
accompanying Procedure for use across the Council.  Until now, there has been
an ad hoc, departmental approach in the use of Volunteers; with various
different ways in dealing with them.   
3.2  As the use of volunteers is becoming more frequent, this new Council wide
policy has been drafted to ensure that appropriate areas are covered.  This
covers all aspects of the paperwork required by a volunteer, as well as guidance
on legal issues. 
3.3  There are a number of appendices attached to the Volunteer Procedure
document, which include a volunteer role profile, privacy notice and other
relevant papers. 
3.4 It should be noted that some Volunteers may require to join the Protecting
Vulnerable Groups (PVG) scheme if they want to volunteer with Children or
Adults.  There is a cost to this (currently £59) and a recent benchmarking

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exercise sought clarity on whether other Local Authorities pay for these for their
volunteers.  Of the 12 LAs who replied to the query; all confirmed that they paid
the PVG cost for their Volunteers.  On this basis, and to ensure that the Council
is aligned with other public sector bodies, it is recommended that the Council
meets the PVG cost for all Volunteers who require to be on the PVG scheme
from the existing Service budgets. 
3.5  If a volunteer already has a PVG from another organisation and wishes to
volunteer with A&B Council – there will still be a cost implication, as the Council
will need to update their existing scheme record, to ensure that we become an
‘interested’ party. 
3.7  The Policy & Resources Committee are asked to approve the Volunteer policy
and procedure attached.  Once approved, the documents will be published on
the Council’s Hub and My Council Works website. 
4.0 CONCLUSION 
4.1 In conclusion, this policy is required by all managers who make use of this
valuable resource and will bring a One Council approach to engaging
volunteers. 
4.2 Once it is approved, it will be published on the Hub/My Council Works, and
shared within the organisation to better promote opportunities for Volunteering. 
5.0 IMPLICATIONS 
5.1 Policy This is a brand new Council wide policy.
5.2 Financial PVG costs for Volunteers will be found from existing service
budgets. 
5.3 Legal Legal are content with the policy
5.4 HR The only HR implications will be assistance required on an ad hoc
basis
5.5. Fairer Scotland
Duty   
5.5.1 Equalities – Protected
Characteristics
See attached EQSEIA (Appendix 3) 
5.5.2 Socio-Economic Duty See attached EQSEIA (Appendix 3) 
5.5.3 Islands None arising directly from this report
5.6 Climate Change None arising directly from this report
5.7 Risk None arising directly from this report
5.8 Customer
Service
one arising directly from this report
5.9 Rights of the
Child (UNCRC)
None arising directly from this report 
Kirsty Flanagan
Executive Director with responsibility for Customer Support Services

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Policy Lead: Councillor Mark Irvine 
30 October 2024                                                 
For further information contact: Jane Fowler, Head of Customer Support
Services, Jo McDill HROD Officer 01546 604032 
APPENDICES
Appendix 1 – Draft Volunteer Policy
Appendix 2 – Draft Volunteer Procedure
Appendix 3 - EQSEIA