Democracy Spraffa

Argyll Community Housing Association (ACHA) Update

Argyll and Bute Council · 7 May 2025
Back to Mid Argyll, Kintyre and the Islands Area Community Planning Group — 7 May 2025 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Some pages contain no extractable text. They may be blank, graphics or scanned pages. OCR has not been applied.

Page 1

Argyll and Bute Community Planning
Partnership 
Mid Argyll, Kintyre & Islay Area Community
Planning Group 
7th May 2025 
Argyll Community Housing Association – Annual Update 
1. Purpose
1.1 The purpose of this report is to provide the Mid Argyll, Kintyre &
Islay Area Community Planning Group (CPG) with Argyll
Community Housing Associations (ACHA) Annual Update. 
2. Recommendations
2.1  The Area CPG are asked to note the content of this report. 
3. Background
3.1  ACHA have given a commitment to provide an annual update on the
work being undertaken by the Association. 
4.        Detail 
4.1  Stock 
ACHA have a total of 5195 properties.  For the Mid Argyll, Kintyre & Islay
(MAKI) Area this is broken down as follows:
• Mid Argyll –627
• Kintyre –801
• Islay –380 
We also have 8 allotments in Campbeltown and a total of 72 garage sites
available for let (48 in Kintyre and 24 in Mid Argyll). 
ACHA also have a Travelling Persons Site at Duncholgan, Lochgilphead
which has 7 pitches available to let to the Gypsy Traveller Community. 
4.2  Regeneration Programme 
4.2.1 Dalintober 
• Demolition approved in December 2023 subject to detailed
planning approval and tender acceptance.
• Design team meetings progressing and cost plan prepared.
• Now 36 units (previously 20) mixed tenure and previous residents
have right to return.

Page 2

• Design to detailed planning has progressed on receipt of ABC
flood risk advice and roads input.
• Further flood risk assessment now instructed prior to detailed
planning submission.
• 2025 site start subject to planning and funding approval. 
4.2.2 Bowmore Islay Phase 4
• 17 units for social rent 
• Planning submitted October 2022
• Planning approved December 2024
• Established start date tbc – contractor procurement to follow
satisfactory negotiation of legal agreement for acquisition 
4.2.3 Tighcargaman Port Ellen Islay 
• Acquired 23/24 with Scottish Government grant 
• Design team procurement commenced for phase 1 detail and
masterplan design.
• Estimated start date 2026 
4.2.4 Glenmachrie Islay 
• Acquired 23/24 with Scottish Government acquisition grant 
• Previously consented for 5 private plots 
• Architect capacity study now shows more units achievable.
• Employers agent procurement progressing to facilitate contractor
selection
• Estimated start date 2026. 
4.2.5 Tayvallich
• ACHA has the opportunity to acquire a site for 2 units form
MacLeod Construction Ltd between Carsaig and Tayvallich.
• The Association has noted its interest in the site and asked
MacLeods to review their existing design for the site to take
cognisance of current affordable housing standards. 
4.2.6 Pier View Tiree
• ACHA has the opportunity to acquire a site for 10 units from
MacLeod Construction Ltd on Tiree
• Current voids on the Island appear to contradict the view of
urgent local demand.
• ACHA needs to obtain further comfort on housing need before
committing further to the project.
• Timing of the community’s own development ambitions is key to
avoid over supply
• Discussions ongoing with the Tiree Development Trust. 
4.2.7 Tarbert
• Potential acquisition opportunity.
• Housing Allocation Area in Local Plan

Page 3

• Site investigation shows significant deep peat which is now being
assessed by consulting engineers to form a remediation strategy.
• Estimated start date TBC – dependant on Nature Scotlands
approach to the peat and agreement of value with FLS. 
4.2.8 Tarbert Police Station
• Property acquired 2024 with Scottish Government grant support 
• Architect, Engineer and QS appointment for refurbishment
opportunity including pitched roof to form a 2 be bungalow.
• Adjacent police house is being renovated by ACHA’s property
management team. 
4.3 Achievements Since April 2024 
4.3.1   49 ASB cases closed, 17 of these within Mid Argyll and Kintyre.
4.3.2 Over 6500 repairs completed in MAKI area as at end of January
2025.
4.3.3  155 new tenancies created in MAKI area 
4.3.4 Estate Walkabouts carried out on each of our estates
4.3.5 Welfare rights – Gains of over £1million for Mid Argyll and Kintyre
plus additional gains for Islay.
4.3.6 112 Adaptations carried out to our properties 
4.3.7 Energy efficiency – 101 solar photovoltaic panels installed up to
50% saving on energy costs, Loft insulation fitted in 15 properties
and 15 ASHP systems installed. 
4.4 Working with our Communities 
4.4.1 Community Action Fund – 27 registered charities have received an
award of up £500.  10 of these groups were based in MAKI area. 
4.4.2 ACHA School Award Scheme – 13 schools have received an
award of up to £10000.  5 of these are in the MAKI area – Bowmore,
Clachan, Kilmartin, and Rhunahaorne Primary schools and Tarbert
Academy. 
4.4.3 Challenge Poverty Week – ACHA teams supported local food
banks including Kintyre foodbank in Campbeltown. 
4.4.4 Campbeltown Allotments – Our allotments at New Parliament
Place continue to be a success with lots of produce being grown.  In 2024
pupils from Dalintober primary school grew red apples which they crushed
and turned into apple juice.  
4.5  Duncholgan Travelling Persons Site
4.5.1 ACHA worked in partnership with Argyll and Bute Council to carry out
major improvements to the road to Duncholgan during 2024, which has

Page 4

improved the lives of our gypsy traveller tenants living there.   Also as part of
our involvement in the Argyll and Bute Gypsy Traveller working group, partners
had an action plan to improve the path from Duncholgan into Lochgilphead
which was unpassable.  As part of their wider investment in Argyll and Bute
SSEN in conjunction with their contractors Balfour Beattie undertook
improvement works to the footpath.   
4.5.2 ACHA want to carry out major improvements to our gypsy traveller sites
and our Chief Executive has been lobbying the Scottish Government to provide
ACHA, who are the only RSL in Scotland to have responsibility for gypsy
traveller sites with funding to carry out the required improvements.  Our liaison
with the Scottish Government in this matter is looking very positive but funding
is not available until 26/27.  
4.6 Sheltered Housing 
4.6.1 ACHA is currently reviewing its Sheltered Housing Service.  The review
is being carried out in 3 phases.  We have completed phases 1 and 2 and are
now on phase 3.  We are carrying out a comprehensive consultation with our
tenants and staff who are affected.  Caledonia Court in Ardrishaig is included
in phase 3 of the review.  
4.7  Allocations & Reletting of Properties
4.7.1  ACHA are part of the HOME Argyll partnership (Housing Options Made
Easy), along with Argyll & Bute Council, West Highland Housing Association,
Fyne Homes and Dunbritton Housing Association.  We currently have just
over 3300 applicants on our house waiting lists.  
4.8 Exemplar Estates 
4.8.1 ACHA has committed up to £300,000 per year through our Exemplar
Estates initiative to improve the environment in and around our properties. 
Works carried out in 2024 include:-
• Fencing at Oakhill, Tarbert.
• Improvements to Binstores at Meadowburn Place, Campbeltown
• Fencing at Port Charlotte Islay.
4.9 Customer Involvement Strategy 
4.9.1 ACHA worked with our tenant scrutiny group “Your Voice” to develop
our  customer involvement strategy 2024-2029.  We consulted our tenants
and factored owners on the draft strategy and used their feedback to produce
the final strategy which went live in 2024 and can be found on our website.

Page 5

4.10 ACHA is Changing – an update on our Plans
4.10.1 New Vision, Mission and Values
4.10.2 New Corporate Plan 
4.10.3 New Target Operating Model
4.10.4 Values Pilot
4.10.5 New Job roles
4.10.6 New staffing structure 
4.11 Performance Benchmarking 
• Overall Satisfaction – ACHA 92.03%   
Scottish Average 86.49%
• Complaints – ACHA 2.18 per 100 homes                      
Scottish Average 6.59 per 100 homes
• Quality of Home – ACHA 89.84%                              
Scottish Average 84.01%
• Value for Money – ACHA 90.84%                              
Scottish Average 81.59%
• Anti Social Behaviour – ACHA 2.74 per 100 homes 
Scottish Average 7.51 per 100 homes
• Gross rent arrears – ACHA 2.8%                                  
Scottish Average 4.43%
5. Conclusions 
5.1  ACHA is continuing to meet its targets and priorities within local     
strategies. 
6. SOA Outcomes 
6.1 Reference to Outcomes 5 – People Live Active, Healthier and
Independent Lives 
Name of Lead Officer
Sarah Campbell , Local Manager, Argyll Community Housing Association 
For further information please contact:  
Sarah Campbell, Local Manager, Argyll Community Housing Association
Tel 01546605881
Email sarah.campbell@acha.co.uk

Page 6

No embedded text on this page.