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Agenda reports pack

Argyll and Bute Council · 5 June 2024
Back to Mid Argyll, Kintyre & the Islands Area Committee — 5 June 2024 and its agenda

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Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
29 May 2024 
NOTICE OF MEETING 
A meeting of the MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE will be held ON
A HYBRID BASIS IN THE COUNCIL CHAMBERS, KILMORY, LOCHGILPHEAD AND BY
MICROSOFT TEAMS on WEDNESDAY, 5 JUNE 2024 at 10:30 AM, which you are requested to
attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST 
3. MINUTE OF THE MID ARGYLL, KINTYRE AND THE ISLANDS AREA
COMMITTEE HELD ON 28 FEBRUARY 2024 (Pages 3 - 10) 
4. PUBLIC QUESTION TIME 
5. ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORTS 
(a) Campbeltown Grammar School (Pages 11 - 28)   
Report by Executive Director with responsibility for Education  
(b) Islay High School (Pages 29 - 44)   
Report by Executive Director with responsibility for Education  
(c) Lochgilphead Joint Campus (Pages 45 - 64)   
Report by Executive Director with responsibility for Education  
(d) Tarbert Academy (Pages 65 - 80)   
Report by Executive Director with responsibility for Education 
6. ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP
PERFORMANCE REPORTS  - FQ3 AND FQ4 2023/24 (Pages 81 - 114)  
Report by Argyll and Bute Health and Social Care Partnership
Public Document Pack

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7. ROADS AND INFRASTRUCTURE SERVICES UPDATE (Pages 115 - 118)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
8. KILKERRAN CEMETERY UPDATE REPORT (Pages 119 - 122)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
9. TARBERT HERITAGE REGENERATION SCHEME (HRS) DEVELOPMENT PHASE
UPDATE (Pages 123 - 128)  
Report by Executive Director with responsibility for Development and Economic
Growth 
10. SUPPORTING COMMUNITIES FUND 2024/25 (Pages 129 - 144)  
Report by Chief Executive 
11. AREA PERFORMANCE REPORT - FQ4 2023/24 (Pages 145 - 182)  
Report by Executive Director with responsibility for Customer Support Services 
12. APPOINTMENTS TO OUTSIDE ORGANISATIONS (Pages 183 - 188)  
Report by Executive Director with responsibility for Legal and Regulatory Support 
13. MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE WORKPLAN
(Pages 189 - 194) 
14. CAMPBELL AND MCNEIL BEQUESTS AWARD RECOMMENDATIONS 
(a) Report by Executive Director with responsibility for Legal and Regulatory
Support (Pages 195 - 198)
E1  (b) Exempt Appendix (Pages 199 - 200) 
The Committee will be asked to pass a resolution in terms of Section 50(A)(4) of the Local
Government (Scotland) Act 1973 to exclude the public for items of business with an “E” on the
grounds that it is likely to involve the disclosure of exempt information as defined in the
appropriate paragraph of Part I of Schedule 7a to the Local Government (Scotland) Act 1973. 
The appropriate paragraphs are:- 
E1 - Paragraph 6  Information relating to the financial or business affairs of any particular person
(other than the authority). 
Mid Argyll, Kintyre & the Islands Area Committee 
Councillor John Armour (Chair) Councillor Jan Brown
Councillor Garret Corner Councillor Jennifer Kelly
Councillor Tommy MacPherson Councillor Dougie McFadzean (Vice-Chair)
Councillor Dougie Philand Councillor Alastair Redman   
Contact: Iona Campbell, Senior Committee Assistant - 01436 658 801

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MINUTES of MEETING of MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE held ON
A HYBRID BASIS BY MICROSOFT TEAMS AND IN THE COUNCIL CHAMBERS, KILMORY,
LOCHGILPHEAD 
on WEDNESDAY, 28 FEBRUARY 2024 
Present: Councillor Garret Corner (Chair) 
Councillor John Armour
Councillor Robin Currie
Councillor Jennifer Kelly 
Councillor Tommy MacPherson
Councillor Dougie McFadzean
Councillor Dougie Philand 
Attending: Jim Smith, Head of Roads and Infrastructure Services
Shona Barton, Governance Manager
Stuart Green, Corporate Support Manager
Rosie MacKay, Education Manager
Douglas Whyte, Housing Strategy Manager
Caroline Armour, Head Teacher
Lena Carter, Head Teacher
Colin Young, Transport Planner
Douglas Grierson, Sustainable Transport Co-Ordinator
James Lafferty, Lochgilphead CARS Project Officer
Antonia Baird, Community Development Officer
Neil MacFarlane, North West Area Manager, Transport Scotland
Sharon Dunbar, Corporate Affairs Specialist, Scottish Water
David Moncrieff, Member of Public 
1. APOLOGIES FOR ABSENCE 
The Chair welcomed everyone to the meeting. 
Apologies for absence were received on behalf of Councillors Jan Brown and Alastair
Redman. 
2. DECLARATIONS OF INTEREST 
Councillor Dougie Philand, prior to consideration of item 14 (Lochgilphead CARS –
Recommendation of Grant Awards) on the agenda, advised that he had a relative in the
construction industry who was a possible tenderer for the works to be carried out in
relation to this project.  He advised that he would leave the meeting during discussion and
deliberation of the item. 
3. MINUTE OF THE MID ARGYLL, KINTYRE AND THE ISLANDS AREA
COMMITTEE HELD ON 6 DECEMBER 2023 
The Minute of the meeting of the Mid Argyll, Kintyre and the Islands Area Committee, held
on 6 December 2023, was approved as a correct record. 
4. PUBLIC QUESTION TIME 
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The Governance Manager advised that there had been no public questions submitted in
advance of the meeting. Having noted that there were members of the public in
attendance, the Chair invited them to submit any questions they may have. 
David Moncrieff (Present) 
Mr Moncrieff asked Argyll & Bute Council to investigate safety concerns in relation to the
use of urban buses, which were not fitted with seat belts, as service buses which were
involved in transporting school pupils from Inveraray. The Governance Manager agreed to
feedback the question to the relevant officers, and provide a response to this question
following the meeting. The Governance Manager confirmed that this response would also
be circulated to Members. 
Mr Moncrieff advised that he had attended a number of recent Mid Argyll, Kintyre and the
Islands Area Committee meetings, and did not believe that he had received answers to
the questions which he had previously raised. The Governance Manager confirmed that
answers to the questions previously raised had been provided to Mr Moncrieff via the
Council’s Customer Service Centre. Mr Moncrieff indicated that he did not believe that his
questions had been answered, and the Chair agreed that he would investigate this
following the meeting and provide a response. 
5. TRANSPORT SCOTLAND - ANNUAL UPDATE 
The Committee gave consideration to a verbal update from the North West Area Manager,
Transport Scotland. Mr MacFarlane provided information in relation to current
workstreams in the Mid Argyll, Kintyre and the Islands (MAKI) Area, including completed
and scheduled resurfacing works; the development of Transport Scotland’s 2024-25
resurfacing programme; the maintenance of the trunk road network; attendance at key
stakeholder meetings; engagement with Council staff; and addressing emergency road
issues as required. Discussion took place in relation to the progress of works across the
MAKI area, and a number of areas were highlighted as requiring further investigation. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee noted the information provided. 
Councillor Philand joined the meeting during discussion of the foregoing item. 
6. SCOTTISH WATER - ANNUAL UPDATE 
The Committee gave consideration to a verbal update from the Corporate Affairs
Specialist, Scottish Water, in relation to Scottish Water’s current workstreams in the MAKI
area. Ms Dunbar provided information in relation to a number of completed projects;
ongoing improvement works; planned and ongoing investment across the area; and a
number of future investment proposals across the network. Discussion took place in
relation to the need for increased public consultation in relation to planned works in Port
Ellen, Islay, which would involve road closures affecting the Oa peninsula. Concerns in
relation to drainage in Carradale, and sewage outflow issues at Tayvallich were also
raised. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee noted the information provided. 
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7. AREA PERFORMANCE REPORT - FQ3 2023/24 
Consideration was given to the Area Performance Report for financial quarter 3 of
2023/24 (October to December 2023), which illustrated the agreed performance measures
for the period. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee:- 
1. noted and considered the performance and supporting commentary as presented; 
2. agreed that upon receipt of the Quarterly Performance Report, the Area Committee
should contact either the Responsible Named Officer or the Organisational
Development Project Officer with any queries; and 
3. noted that work was ongoing and to respond to the Organisational Development
Project Officer with requests or comments regarding the layout and format of the
Performance Report. 
(Reference:  Report by Executive Director with responsibility for Customer Support
Services, dated 7 February 2024, submitted) 
8. PRIMARY AREA ATTAINMENT REPORT: MID ARGYLL, KINTYRE AND THE
ISLANDS (MAKI) 
The Committee gave consideration to a report and a presentation which provided a range
of key information about primary school provision in the Mid Argyll, Kintyre and the Islands
area during the school session June 2023 to January 2024 and reported the national
collection of attainment and achievement data from June 2023.   
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the
information provided within the report and presentation. 
(Reference: Report by Executive Director with responsibility for Education, dated March
2024, submitted) 
9. HOUSING SERVICES ACTIVITY UPDATE - STRATEGIC HOUSING
INVESTMENT PLAN (SHIP) - ANNUAL UPDATE 
Consideration was given to a report which provided an update on Housing Services
activity and the delivery of the Local Housing Strategy within the Mid Argyll, Kintyre and
the Islands area.   
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the content
of the report. 
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(Reference:  Report by Executive Director with responsibility for Development and
Economic Growth, dated January 2024, submitted)   
10. 2023/24 ACTIVE TRAVEL PROGRESS REPORT 
The Committee gave consideration to a report which provided an update on the progress
made in 2023/24 in relation to active travel projects in the Mid Argyll, Kintyre and the
Islands area, and sought continued support for the projects from Members. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee agreed to:- 
1. welcome the progress made to date across a significant number of active travel
projects by the small Active Travel Team; 
2. support the continuation of the projects, and the submission of future funding
applications, to external challenge funds (while these still exist), to continue to
develop design and construction stages in order to deliver these projects; 
3. support the allocation of the active travel funding element in the Council’s 2024/25
block grant to the development and delivery of appropriate active travel projects,
including those already underway in the Mid Argyll, Kintyre and the Islands area;
and 
4. instruct officers to continue to identify and develop new active travel projects to
benefit local residents, businesses and communities. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 5 January 2024, submitted) 
The Chair moved and the Committee agreed to adjourn for a short comfort break for 15
minutes until 1:15pm.  Upon resuming, all were present as per the sederunt.   
Having noted the commitments of those in attendance, the Chair agreed to vary the order
of business for the remaining agenda items to facilitate officer attendance. This Minute
reflects the order in which discussions took place. 
11. ROADS AND INFRASTRUCTURE SERVICES UPDATE 
The Committee gave consideration to a report which provided links to the recent activities
of Roads and Infrastructure Services, and an update on the Claonaig landslip.   
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the
contents of the report.   
(Reference:  Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated January 2024, submitted) 
12. ROADS CAPITAL RECONSTRUCTION PROGRAMME 2024/25 
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The Committee gave consideration to a report which included a draft programme for roads
reconstruction schemes for 2024/25 in the Mid Argyll, Kintyre and the Islands area. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee:- 
1. provided comments on the draft programme contained at appendix 1 of the report,
which were noted by the Head of Roads and Infrastructure Services; and 
2. noted that the programme would go forward to the Environment, Development and
Infrastructure Committee on 21 March 2024 for endorsement. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated February 2024, submitted) 
13. LOCHGILPHEAD TO CRINAN CANAL ACTIVE TRAVEL ROUTE: CONCEPT
DESIGN AND FUTURE EXTERNAL FUNDING 
The Committee gave consideration to a report which provided an update to Members on
the progress made to date on the Lochgilphead to Crinan Canal Active Travel Route;
highlighted the next steps for the project; and sought support from Members for the
project. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee agreed to:- 
1. welcome the progress made to date; and 
2. support the continuation of the project, and the submission of a new PFE funding
application for design stages 3-4 (Development and Technical Design) to complete
the design work required. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 8 January 2024, submitted) 
Having declared an interest in the following item of business, Councillor Philand left the
meeting and took no part in discussion of this item. 
14. LOCHGILPHEAD CARS - RECOMMENDATION OF GRANT AWARDS 
The Committee gave consideration to a report asking Members to approve grant awards
for three shopfront improvement projects using Lochgilphead Conservation Area
Regeneration Scheme (CARS) funding. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee agreed to approve the following
shopfront improvement grant offers:- 
1. up to forty eight thousand, nine hundred and eighty one pounds, and twenty five
pence (£48,981.25), to the shopfront at 4 Argyll Street, Lochgilphead; 
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2. up to twenty four thousand, two hundred and fourteen pounds, and eighty pence
(£24,214.80), to the shopfront at 10 Argyll Street, Lochgilphead; and 
3. up to forty nine thousand, nine hundred and ninety nine pounds (£49,999.00), to
the shopfront at 23-25 Argyll Street, Lochgilphead. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 22 January 2024, submitted) 
Councillor Philand re-joined the meeting for the remainder of the Committee’s business. 
15. SUPPORTING COMMUNITIES FUND - MONITORING OF PROJECTS FUNDED 
The Committee gave consideration to a report which highlighted the positive outcomes of
the Council’s Supporting Communities Fund in 2022/23 for communities in the Mid Argyll,
Kintyre and the Islands area. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee: 
1. noted and considered the positive contribution of the Supporting Communities Fund
for communities, as detailed in section 4 of the report and the attached table; and 
2. noted that a total of one hundred and seventeen pounds and fifty pence (£117.50)
of unspent funding had been identified and returned, and agreed that the unspent
funding would be included in the distribution of the Supporting Communities Fund
for 2024/25. 
(Reference: Report by Chief Executive’s Unit, dated 31st January 2024, submitted) 
16. AREA PLANS UPDATE 
Consideration was given to a presentation which provided information in relation to the
progress of the Council’s Area Plans project. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the
information provided. 
(Reference:  Presentation by Chief Executive’s Unit, dated 28 February 2024, submitted) 
17. CHARITABLE TRUSTS, BEQUESTS AND TRUST FUNDS - DISTRIBUTION
ARRANGEMENTS 
The Committee gave consideration to a report which invited Members to consider
distribution arrangements for four of the nineteen Charitable Trusts, Bequests and Trust
Funds for which the Members act as Trustees. 
Decision 
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The Mid Argyll, Kintyre and the Islands Area Committee: 
1. agreed the proposals for distribution arrangements for the Campbell Bequest and
the McNeil Bequest as outlined within the report; 
2. noted that a review of the updated distribution arrangements for the
aforementioned funds would be undertaken and reported to the Area Committee
following the first 12 months of operation; 
3. agreed that applications be invited from a suitable organisation for a one off project
that would meet the terms of the Fisher Bequest, and that on submission this
proposal would be subject to consideration by the Area Committee; and 
4. noted that officers were working towards preparing distribution arrangements for
the Macalister Mortification for later consideration by members. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support, dated January 2024, submitted) 
18. MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE WORKPLAN 
The Committee gave consideration to the Area Committee workplan for future meetings.   
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the
contents of the workplan. 
(Reference:  Area Committee Workplan, dated 28 February 2024, submitted) 
FIELD_SUMMARY
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ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
Campbeltown Grammar School 
5th June 2024 
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Agenda Item
5a

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School information/school context – include SIMD etc. 
Campbeltown Grammar School was founded in 1686. The new school opened in February 2018 and is very much built for education in the 21st Century.
The sports facilities are excellent and comprise of a large games hall, 1 smaller gymnasium with a climbing wall and an all-weather pitch, serviced by
floodlights. 
Campbeltown Grammar School is a non-denominational secondary school located within the remote small town of Campbeltown on the Kintyre peninsula
with a population of less than 10,000. The school’s catchment area spans across the South Kintyre area and our associated primary schools include
Castlehill, Dalintober, Drumlemble, Carradale, Glenbarr, Rhunahaorine and Gigha primaries.
Our current roll for the 2022-2023 session stands at 380 with 16% of young people receiving free school meal entitlement.
Our current staff FTE stands at 33.31 (as of January 2024). 
The social/economic demographic of the communities which we serve is mixed and the table below indicates the range of Scottish Index of Multiple
Deprivation (SIMD) deciles of our young people: 
SIMD Range  Percentage of Pupils 
Deciles 1 - 4 14.7
Deciles 5 –8 20.6
Deciles 9 - 10 64.7     
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Section 1 S3 ACEL Attainment in Literacy and Numeracy   
School Level % Achieved
Reading Writing L&T Literacy Numeracy
Campbeltown Grammar School Third Level or better 82.2  82.2 84.9 82.3 75.4
Argyll & Bute Third Level or better 88.5 86.9 89.0 83.9 86.0
Campbeltown Grammar School Fourth Level 43.8 42.5 34.2 33.8 42.5
Argyll & Bute Fourth Level 54.4 51.4 53.8 45.9 56.4 
S3 ACEL – Gaelic (if applicable) 
School Level
% Achieved
Gaelic
Reading
Gaelic
Writing
Gaelic
L&T   
Third Level or better NA NA NA    
Fourth Level NA NA NA   
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Evaluative Comment – Areas of Strength in BGE Attainment:
The % achieving fourth level Literacy has improved by 2.1% on last year’s performance. 
Evaluative Comment – Areas for Development in BGE Attainment:
The S3 ACEL data clearly indicates that prompt, planned interventions are required to improve the learner’s experiences.  All of the S3 data lies
below the Argyll & Bute average.  
In particular, 4th level Reading and L&T and Numeracy at both 3rd and 4th levels are a focus for improvement.  Improvements are required at all
levels.
All staff have engaged in professional learning in moderation and understanding standards.
Three Quality Assurance and Moderation Support Officers (QAMSOs) have been trained to support teacher judgements.
A BGE Transitions Teacher has been appointed to support pupils and staff.
Evidence is being gathered from across all curricular areas to ensure that pupil performance is based on a broad range of evidence.
An improvement in professional understanding of standards will lead to an increase and improvement of reported ACEL levels.   
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Section 2 National Qualifications 2023 – Percentage of Awards – A-C and A-D 
Evaluative Comment – Areas of Strength 
Compared with 2019, there is a slight improvement in attainment.
%A-D Awards at National 5 equal the National attainment.
% A-D Awards at Advanced Higher are slightly higher than the National attainment.
Evaluative Comment – Areas for Development
S6 pupils are not being engaged in their learning.  25% of N5 sat by S6 pupils resulted in no award.  The curriculum is being broadened to
engage S6 learners.  There is a more robust presentation policy which ensures that learners are maximising their time spent engaged in
learning.
The S4 subject offer will increase to 7 subjects.  
Robust Tracking and Monitoring systems are being put in place.  A robust interventions policy has been introduced to ensure that learners are
supported to improve learner’s experiences.
75.10%
68.10%
64.30%76.93%
77.12%
79.44%
78.80%
77.10%
79.80%
NAT 5 Higher Adv H
CGS % A-C Awards
CGS A&B National
90.50%
88.90%
92.90%
90.70%
92.10%
93.00%
90.50%
90.50%
92.70%
NAT 5 Higher Adv H
CGS % A-D Awards
CGS A&B National
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Section 3 Insight Data 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has four measures: 
• Improving Attainment in Literacy and Numeracy (presented below as separate Literacy and Numeracy graphs)
• Increasing Post-School Participation
• Improving Attainment for All
• Attainment Versus Deprivation 
The school’s data below is compared to what is termed The Virtual Comparator. The virtual comparator consists of a sample group of school leavers from
schools in other local authorities who have similar characteristics to the school leavers from the school in question. This allows the most accurate and
meaningful comparison of attainment data. 
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3a Improving Attainment in Literacy and Numeracy 
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Evaluative Comment – Areas of Strength 
Literacy at level 4 is below the Virtual Comparator.  There has been some improvement on the previous years.  Literacy at level 4 is much closer to the Virtual
Comparator than it has been since 2020.
Numeracy at level 5 is below the Virtual Comparator.  Numeracy at level 5 is slightly higher than 2021. 
Evaluative Comment – Areas for Development 
Literacy at level 5 is below the Virtual Comparator.  Literacy at level 5 is the lowest it has been since 2020.
Numeracy at level 4 is below the Virtual Comparator.  Numeracy at level 4 is the lowest it has been since 2020. 
Improvements in literacy and numeracy continue to be a focus at CGS.  QAMSOs and a Transition Teacher have been appointed to support moderation and
to deliver interventions 
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3b Increased post-school participation 
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Evaluative Comment – Areas of Strength 
Positive destinations are at the highest level in three years. 
The percentage of school leavers in a positive destination is higher than the virtual comparator, Argyll & Bute, the Northern Alliance and the
National Establishment. 
Evaluative Comment – Areas for Development 
We will continue to work on supporting our young people to develop the skills that lead them to positive destinations.
We will continue to develop pathways for our young people that lead to positive destinations.
We will further develop our partnerships with employers, colleges and universities.
We will continue to explore routes to apprenticeships.
We continue to raise the aspirations of our young people. 
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3c Improving attainment for all 
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Evaluative Comment – Areas of Strength 
Attainment for the lowest 20% is in line with Argyll & Bute and the Northern Alliance. 
Evaluative Comment – Areas for Development 
Attainment for the lowest 20% is below the virtual comparator
Attainment for the highest 20% is below the virtual comparator
Attainment for the middle 60% of learners below the virtual comparator. 
We continue to review and evaluate our curriculum, learning and teaching and interventions.  
Rigorous tracking systems are being developed to ensure that the correct interventions take place to support an improvement in attainment.   
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3d Attainment versus Deprivation 
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Evaluative Comment – Areas for Development 
Further development of tracking systems and interventions will support improvement in attainment for all pupils, and particularly those in lowest
SIMD deciles. 
Our PEF-funded Increasing Attendance Strategy and the redesign of our curriculum map to ensure learner engagement and success in an
increased number of subject areas, will all contribute to raised attainment.
We are committed to improving attainment for the least-advantaged young people and are working with our partner Osiris to deliver professional
learning in high-quality learning and teaching, with a particular focus on improving attainment outcomes for the least-advantaged young people. 
Section 4 Wider Achievement Qualifications 
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National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
Currently, wider achievement qualifications are not offered.  PT DYW and SP DHT are working with departments and the college
to widen the offer.  This is a focus for the Curriculum School Improvement Group.
This is something that we are working on improving and was a key Action Point in the February HMIE Review. The numbers of
qualifications are low compared to the need/number of periods available for Wider Achievement on the timetable. These numbers
are low because they were not fully utilised, however, the school recognises the value in these qualifications for all our learners
and this will be a priority moving forward. 
Extra-Curricular skills development – Kintyre Sea sports deliver sailing qualifications, Heart start & First aid qualifications, Music
in the Community project, Leadership award and Duke of Edinburgh award. 
Section 5 Equity and Attainment – Evaluation of Key Factors 
Factor in attainment 
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Attendance School Ave. Att. 22-23:  88.1% 
Exclusion No. of Exclusion Incidents 22-23:  20
No. of Exclusion Openings 22-23:  41
Additional
Support Needs 
SIMD 
Free School
Meal
Entitlement 
Care
Experienced
(and previously
Care
Experienced)
The young people moved into the senior phase and attained passes in
all subjects.
English as
Additional
Language 
Other (give
details) 
Pupil Equity Funding 
Impact of PEF on closing the attainment gap 
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A Wellbeing officer has been appointed to work with pupils on improving attendance, engagement and participation. 
Section 6 Other information 
• Campbeltown Grammar School continues to be involved in community events. Staff and pupils have supported successful coffee
mornings, music events, sporting event, music performances and dances.  The ethos in the school continues to be positive.  
• We have introduced our new school motto- Committed to Success!   Aim High.
• We continue to develop embedding our Aims through our planning and into our Curriculum- Community, Ambition, Respect and
Equality.
• Our young people have taken an active role in local charity events and have raised an impressive amount of money for both local and
national charities. 
• Our young people have achieved awards in piping, brass and highland dancing. 
• Many of our young people participate in swimming and have achieved awards in both local and national competitions. 
• One of young people won the World Clydesdale Championship in the youth driving and young stockman class.
• We continue to build on our partnership with Kintyre Sea Sports.  Many of our pupils have achieved certification in sailing and are
working towards upgrading these awards.
• Both of our Rugby teams have been enjoying building their skills and taking part in competitions. 
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ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
SCHOOL BADGE       
Islay High School 
5th June 2024 
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Agenda Item
5b

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Islay High School is a non-denominational fully comprehensive secondary school with a roll of 188 and part of a cluster that includes five
primary schools; four on Islay (Bowmore, Port Ellen, Port Charlotte and Keills) and one on Jura (Small Isles).  The catchment area covers both
islands of Islay (population about 3,000) and Jura (population about 200) and is rural, remote and isolated.  The students from Jura commute
to the school on a daily basis. Agriculture, distilleries and tourism are the main industries on the islands. 
The school’s curriculum model has S1 and S2 separately timetabled in the Broad General Education (BGE). S3 to S6 are all integrated in the
Senior Phase, where pupils select 5 courses per year every year from the same option choice menu.  This allows for much greater efficiency of
staffing giving pupils much greater personalisation and choice. 
Due to the remoteness of the islands, the school is completely inclusive and by necessity caters for all students however complex and severe
their needs are. A new Learning Centre will operate in the school from August 2024. The school has a high percentage of pupils with ASN
(56%) and this includes two autistic pupils with severe and complex needs. 
There is no Gaelic Unit in the school but Gaelic / Gaidhlig is taught for learner and native speakers to Higher level and even Advanced Higher
if requested. 
SIMD data shows that the catchment population fits into bands D4 (18%) and D6 (81%) but due to the small size of the community, the  SIMD
criteria do not accurately reflect a much wider range in poverty and affluence. 
The school was awarded £9,800 in Pupil Equity Funding in session 20232/4.  This money was used to employ a teacher for 0.2 FTE to work
with vulnerable children to help them access the curriculum, to develop their self-esteem and confidence, and to support school attendance. 
The school was inspected in January 2023 and was graded as follows:
• Quality Indicator 1.3 Leadership of Change: Satisfactory
• Quality indicator 2.3 Learning, Teaching and Assessment: Satisfactory
• Quality Indicator 3.1 Ensuring wellbeing, equality and inclusion: Good
• Quality indicator 3.2 Raising attainment and achievement: Good 
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Section 1 S3 ACEL Attainment in Literacy and Numeracy   
School Level % Achieved
Reading Writing L&T Numeracy
Islay High School Third Level or better 93.7  93.7 91.8 81.3
Argyll & Bute Third Level or better 88.5 86.9 89.0 86.0
Islay High School Fourth Level 37.5 37.5 37.6 39.6
Argyll & Bute Fourth Level 54.4 51.4 53.8 56.4 
S3 ACEL – Gaelic (if applicable) 
School Level
% Achieved
Gaelic
Reading
Gaelic
Writing
Gaelic
L&T
Islay High School Third Level or better 100 100 100
Islay High School  Fourth Level 50 50 50 
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Evaluative Comment – Areas of Strength in BGE Attainment:
At S3, the literacy values at third level or better are 3 - 6 % better than the Argyll and Bute average.
The Gaelic literacy levels at third level or better are excellent and at fourth level as good as the Argyll and Bute Literacy levels in English. 
Evaluative Comment – Areas for Development in BGE Attainment:
The numeracy values at third level or better are slightly lower than the Argyll and Bute average.
The literacy and numeracy values at fourth level are all lower than the Argyll and Bute averages.  However, the school bases the data on SCQF levels and not
BGE levels as with other schools, which seems to have caused this discrepancy.  When you look at the literacy and numeracy values for leavers (see section
3a below), which is based on SCQF levels, the school’s attainment matches favourably with authority averages.   
Section 2 National Qualifications 2023 – Percentage of Awards – A-C and A-D 
97.10%
98.70%
100.00%
90.70%
92.10%
93.00%
90.50%
90.50%
92.70%
NAT 5 Higher Adv H
IHS % A-D Awards
IHS A&B National
88.40%
90.90%
75.00%
76.93%
77.12%
79.44%
78.80%
77.10%
79.80%
NAT 5 Higher Adv H
IHS % A-C Awards
IHS A&B National
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Evaluative Comment – Areas of Strength 
The percentage values for both A-C and A-D values for both National 5 and Higher are significantly above both the authority and national averages.
There are strong results across almost all subjects, which is very much a strength of the school. 
Evaluative Comment – Areas for Development
The Advanced Higher results are not significant as the numbers are small and vary considerably from one year to the next.  Also as we are a small school with
very low numbers doing Advanced Highers, so pupils have to be much more responsible for their own learning and will only be allocated 2 periods per week
as tutorials compared to larger schools with full classes of AH students and allocated 5 periods of full teaching. 
Section 3 Insight Data 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has four measures: 
• Improving Attainment in Literacy and Numeracy (presented below as separate Literacy and Numeracy graphs)
• Increasing Post-School Participation
• Improving Attainment for All
• Attainment Versus Deprivation 
The school’s data below is compared to what is termed The Virtual Comparator. The virtual comparator consists of a sample group of school leavers from
schools in other local authorities who have similar characteristics to the school leavers from the school in question. This allows the most accurate and
meaningful comparison of attainment data. 
Unfortunately, Insight does not include SQA results achieved in S3.  In Islay High, the senior phase starts in S3 and all S3 pupils will study 5 one-year SQA
courses and these results are not included in the Insight data. 
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3a Improving Attainment in Literacy and Numeracy 
The two graphs below show the percentage of leavers attaining literacy and the percentage of leavers attaining numeracy as seen on Insight, without
the S3 results. 
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The next two diagrams show the same graphs but with the S3 data included. 
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The added bars represent the
S3 data, which is not shown on
Insight 
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The added bars represent the
S3 data, which is not shown on
Insight 
Evaluative Comment – Areas of Strength 
Without the S3 data the graphs do not show Islay High School favourably in comparison to the virtual comparator.  However, once the S3 data is included
Islay High school is consistently above the virtual comparator at level 4 for both Literacy and numeracy.  The same picture is seen at level 5 , although in 2023
the values are slightly lower in literacy and about the same in numeracy. 
Evaluative Comment – Areas for Development 
It is difficult to make any valid conclusions from one year to the next with small cohorts and differences in ability.  However, the school will continue to ensure
that pupils leave school with the best possible qualifications they can get.
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3b Increased post-school participation 
Evaluative Comment – Areas of Strength 
Over the last 3 years, the high percentage of Islay High school pupils leaving to positive destinations measures favourably against the virtual comparator and
particularly against the authority and national percentages. 
Evaluative Comment – Areas for Development 
We will continue to work closely with SDS, our DYW coordinator, and all the businesses and organisations on the islands to ensure the pupils get the best
possible start to post-school careers.
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3c Improving attainment for all 
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Evaluative Comment  
When you look at the 2023 data the overall tariff points for Islay High school do not measure favourably with the virtual comparator and the
authority and national averages.  However, the year before, 2022, it is quite the opposite and this just shows the differences in cohorts from one
year to the next.
The school does provide a wide-ranging curriculum and tries to offer a good mix of vocational courses together with the academic courses and
does everything it can to meet the needs of all the pupils in the school. 
3d Attainment versus Deprivation 
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Evaluative Comment 
It is not possible to make any judgement on this measure.  The SIMD data on Islay and Jura does not reflect the true levels of poverty and
affluence in the area. 
Section 4 Wider Achievement Qualifications
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National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
SCHOOL/COLLEGE
PARTNERSHIP NATIONAL
QUALIFICATIONS
2022-23
A-C (including Passes) 
Number of
Presentations 
Number 
Attaining A-C % Attaining A-C % of those commencing college course
completing course
Higher 5 4 80% 
89% National 5 10 10 100%
National 4 7 5 71%
SCHOOL/COLLEGE
PARTNERSHIP NATIONAL
QUALIFICATIONS
2022-23
A-D (including Passes) 
Number of
Presentations 
Number 
Attaining A-D % Attaining A-D % of those commencing course
completing course
Higher 5 5 100% 
89% National 5 10 10 100%
National 4 7 5 71% 
The two main courses offered in 2022-23 session were very successful but clearly there were not nearly enough college courses
delivered due to the unavailability of tutors.  This year the situation is much more healthy with three new tutors taken  and
Construction, Hospitality, Practical Cookery, Beauty and Make-Up all been delivered this session on top of Early Education and
Child Care at 3 different levels and Rural Skills at 2 levels.  It is important that this is now maintained. 
Section 5 Equity and Attainment – Evaluation of Key Factors
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Factor in attainment 
Attendance School Ave. Att. 22-23:  89.3% 
Exclusion No. of Exclusion Incidents 22-23:  1
No. of Exclusion Openings 22-23:  4
Additional
Support Needs 55.6% 
SIMD
D4 - 17.5%
D6 - 81%
Unknown - 1.6%
Free School
Meal
Entitlement
10.3 %
Care
Experienced
(and previously
Care
Experienced)
9.5%
English as
Additional
Language
3.2 % 
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Pupil Equity Funding 
Impact of PEF on closing the attainment gap 
Our PEF funding employs a member of staff one day a week to analyse attendance data, develop strategies for learner and family
engagement and to support individual students.
The impact of this funding has resulted in the ability to put key interventions in place for individuals and groups of students in order to close the
attainment gap.
In order to improve attendance overall, and hence address any wider attainment gap issues, our PEF funding is further used to regularly
communicate information to pupils and parents (in line with recent Authority guidance) and to liaise with relevant staff and Faculties, as well as
external agencies. 
Through our data analysis, we can very clearly identify positive patterns and any areas for improvement, which are then shared with all
stakeholders. From this, we plan for whole school and year group activities which promote positive attendance both within the BGE and Senior
Phase, as well as at key transition stages. 
Section 6 Other information 
The ethos in the school is very good.  Visitors comment on what a relaxed and calm atmosphere there is in the school.  This is down to strong
positive relationships between staff and pupils.  SQA results are good. The school offers a wide range of extra-curricular events at lunchtimes
and after school as well as a large number of residential trips.  The trips are so important for our island pupils. The school benefits enormously
from the strong partnerships with estates, employers, organisations and the community in general.  This has positive impacts on pupil
achievement but also results in achieving a very positive reputation within the community.
The Head Teacher will be retiring at the end of this academic year but the school is in a good place for the transition to a new Head Teacher. 
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ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
Lochgilphead Joint Campus 
5th June 2024 
Page 45
Agenda Item
5c

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School information/school context – include SIMD etc. 
Lochgilphead Joint Campus is a 3 - 18 school situated in Lochgilphead overlooking Loch Fyne.  There are currently 410 secondary age pupils, 194 primary
and 28 within Early Learning and Childcare.  The school has Learning Centre provision for both primary and secondary age pupils.  The current building
was opened in October 2007. 
The school serves several communities in Mid Argyll, from Cairndow in the East, Achahoish in the South and Ardfern in the North and takes secondary
school aged pupils from nine local primary schools.  The vast majority of pupils enter high school from either Lochgilphead or Ardrishaig Primary Schools. 
Fewer than 10% of our pupils reside in Quintile 1 or Quintile 5 in the Social Index of Multiple Deprivation (SIMD), around 40% of pupils reside in SIMD
Quintile 3, 20% in Quintile 2 and 30% in Quintile 4.  We know, however that these are data that need a local level of understanding as two people can
reside in the same SIMD area and have vastly different levels of deprivation. 
The overall attendance rate for the high school was 89.1% last session (roughly the same as the previous year) and there were 0 exclusions. 
Like all schools, Lochgilphead Joint Campus continues to recover from the impact of COVID-19.  The current head teacher of campus took up post in
August 2022. 
After careful analysis of data from 2021/2022, a three year improvement strategy has been developed that focusses on key areas: 
- Well-being and engagement
- Relationships and positive behaviour
- Quality of teaching and learning
- Assessment and moderation
- Tracking and intervention based on robust data intelligence
This has led to the school beginning to close the gap with national and Argyll and Bute statistics in key performance indicators (attainment versus
deprivation, improving attainment for all – middle and lowest, attainment in literacy at SCQF levels 4 and 5 and attainment in numeracy at SCQF level 4) all
of which have shown a year on year increase for the past three years.  We remain behind the virtual comparator data for these key aspects and our next
aim is to reach and overtake the virtual comparator in these areas over the next three years.  The percentage of school leavers entering positive post-
school destinations remains very high (98.68%) and above virtual comparator, national and local percentages as it has been for the past three years. 
A recent visit by HMIe will highlight key improvements needed and this will inform our next steps for school improvement. 
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Section 1 S3 ACEL Attainment in Literacy and Numeracy   
School Level % Achieved
Reading Writing L&T Literacy Numeracy
Lochgilphead High School Third Level or better 85.0  83.8 91.2 79.2% 91.3
Argyll & Bute Third Level or better 88.5 86.9 89.0 83.9 86.0
Lochgilphead High School Fourth Level 46.2 31.3 51.2 31.3% 70.0
Argyll & Bute Fourth Level 54.4 51.4 53.8 45.9 56.4 
Evaluative Comment – Areas of Strength in BGE Attainment:
Improved approaches to moderation and clearer teacher understanding of the standards in the broad general education have led to improvements in literacy
and numeracy.  Performance increases in listening and talking (3rd level) and in numeracy (3rd and 4th level) have taken LHS above Argyll and Bute
percentages. 
Evaluative Comment – Areas for Development in BGE Attainment:
Improvements to tracking, monitoring and interventions that have been put into place this year will help bring third and fourth level attainment in reading,
writing and listening and talking at fourth level in line with Argyll and Bute levels.  These improvements were planned following the shortfall in these areas last
year and following self-evaluation with colleagues in the English department. 
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Section 2 National Qualifications 2023 – Percentage of Awards – A-C and A-D 
Evaluative Comment – Areas of Strength 
The percentage of passes overall increased to be broadly in line with national and Argyll and Bute levels last year.  Performance at Higher led to coverage in
the national press who highlighted Lochgilphead High School as amongst the most improved in Scotland for pupils achieving five Highers.  There is still work
to do to increase the breadth and depth of achievement for learners in the senior phase and this will form part of the new improvement plan. 
Evaluative Comment – Areas for Development
We need to improve the quality of our passes at Nat 5, Higher and Advanced Higher.  The number of pupils achieving a D award instead of a C or better
requires to improve.  Improvements to mentoring pupils, providing support for study and exam preparation and supports to challenge more able pupils have all
been implemented this year and improvements to tracking, monitoring and intervention will be put in place next session to increase the percentage of quality
passes. 
89.00%
88.90%
91.30%
90.70%
92.10%
93.00%
90.50%
90.50%
92.70%
NAT 5 Higher Adv H
LJC % A-D Awards
LJC A&B National
73.90%
75.10%
71.70%
76.93%
77.12%
79.44%
78.80%
77.10%
79.80%
NAT 5 Higher Adv H
LJC % A-C Awards
LJC A&B National
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Section 3 Insight Data 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has four measures: 
• Improving Attainment in Literacy and Numeracy (presented below as separate Literacy and Numeracy graphs)
• Increasing Post-School Participation
• Improving Attainment for All
• Attainment Versus Deprivation 
The school’s data below is compared to what is termed The Virtual Comparator. The virtual comparator consists of a sample group of school leavers from
schools in other local authorities who have similar characteristics to the school leavers from the school in question. This allows the most accurate and
meaningful comparison of attainment data. 
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3a Improving Attainment in Literacy and Numeracy 
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Evaluative Comment – Areas of Strength 
There has been a three year trend of improvement in the percentage of pupils attaining SCQF level four and five in literacy and level 4 in numeracy.  This has
been brought about by improvements in tracking at departmental level as well as our increasing opportunities for pupils who are not on rack for Nat 4 or 5
English, to attain level four or five literacy through alternative methods (e.g. alternative courses such as travel and tourism, or literacy units). 
Evaluative Comment – Areas for Development 
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Though we have increased year on year, we are still behind the virtual comparator for literacy (SCQF level 4 and 5) and numeracy (SCQF level 4).  Further,
numeracy performance at SCQF level 5 has dipped in each of the past two years.  Improvements in school wide tracking, monitoring and intervention with
more timely quality assurance processes will now be put into place to ensure earlier intervention and support for pupils who are at risk of falling behind or
under-performing.  We will also introduce more ambitious approaches to target setting from primary school onwards to ensure pupils enter the senior phase
with stronger foundations in literacy and numeracy. This year, we are introducing applications of maths as another alternative pathway for pupils to achieve
SCQF level 4 and 5 numeracy.   
3b Increased post-school participation 
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Evaluative Comment – Areas of Strength 
Our continued positive performance in this area is due to a number of factors.  Our vocational and partnership links with Argyll College and local employers,
as well as our use of flexible learning plans for those who require them in the senior phase, all help us to support pupils into positive post-school destinations. 
Our guidance team and other colleagues in school get to know our pupils aspirations and skills very well and this enables good advice (in collaboration with
SDS and DYW colleagues) to provide the best advice for pupils as they move through school and then prepare for post school destinations.  Programmes
such as Working Right and Foundation Apprenticeships offered in partnership with local organisations helps us to create bespoke senior phase pathways for
learners. 
Evaluative Comment – Areas for Development 
We now need to ensure that the positive post-school destinations that pupils enter are truly the best for them.  Each year the number of young people going to
university can vary and we need to balance the needs of the local community and workforce with the aspirations of our young people and families so that the
sustained positive destinations our young people enter set them up well for life in the future. 
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3c Improving attainment for all 
Evaluative Comment – Areas of Strength 
Attainment for the lowest, middle and highest attainment cohorts has increased year on year for the past three years.  This year, it has overtaken
Argyll and Bute and Northern Alliance for the lowest 20% and middle 60% for the first time and the national cohort for the lowest 20% for the first
time.
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Though this graph shows total tariff points, the same graph for complimentary tariff pints also shows that the highest 20% have overtaken Argyll
and Bute, Northern Alliance and the National Establishment as well.  Complimentary tariff points takes into account different curricular models
and levels attainment by using 
Evaluative Comment – Areas for Development 
Attainment in all areas is still significantly lower than virtual comparator data.  We need to address this by improving the quality of SQA passes as
well as increasing the number of accredited passes for all pupils.  This will be done by improvements tom whole school tracking, monitoring and
interventions and using al the data available (including SIMD and other factors that impact on attainment) to support and challenge learners.  We
will continue to focus on providing additional challenge to more able learners and to providing more and wider opportunities for all learners to
gain accredited qualifications throughout the senior phase. 
3d Attainment versus Deprivation  Page 55

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Evaluative Comment – Areas of Strength 
Attainment for those pupils in all deciles has increased year on year (with the exception of decile 4 which has dipped slightly).  This means that
our graph of best fit has moved much closer to the national establishment and that for Deciles 3 and 5 pupils achieve higher than national and for
6 and 7, in line with national data. 
Evaluative Comment – Areas for Development 
Though we have seen an overall year on year improvement, we are still slightly behind national and significantly behind virtual comparator –
especially for decile four.  This year this led us to target pupils in this decile form the October tracking period onwards to ensure that teachers
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were targeting intervention and support where it was most needed.  This is an area that we will continue to develop next session.  The fact that
SIMD 5, 6 amnd 7 were lower than VC, but overlapped is in line with our general requirement to increase the quality of passes for all pupils (turn
Ds into Cs, Cs into Bs and Bs into As). 
Section 4 Wider Achievement Qualifications 
National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
The Foundation Apprenticeships (FA) offer continues through FA Social Services; Children and Young People which is run by Argyll and
Bute Council.  Uptake continues to be steady with a cohort of 4/5 pupils each annually with some completing over 1 year while others choose
to do so over 2 years in S5 and S6.  Access to the Campus Primary department for placements has also allowed us flexibility in timetabling
the placement element of the FA allowing us to align this with pupil’s timetables so they can attain maximum qualifications. Through Argyll
College we now offer FA Level 4 Construction as part of our Skills for Work program instead of National 4 as it offers our pupils the
opportunity to work together and produce projects for MAKI Pups; for example, they have helped to make mud kitchens for the Pre 5 pupils.
By networking with other schools, the offer of SFW courses from Argyll College has significantly increased.
The school and local employers have established level 4/5 Work Placement and level 4 Employability programmes which are offered to
pupils from S4–6. Work Placement is offered to S4-6 pupils in May of each year for 1 week but some pupils can also do extended work
placements throughout the year.  
Flexible Learning Plans (FLPs) - Over the session we had 17 FLPs running. This is a rolling programme based on pupil need. One of our
FLP’s meant that a S6 student who was not yet ready to leave school due to social factors was able to be academically stretched and
complete the one school subject he wanted to do and complete a HNC in Computing. Another FLP meant that a disengaged pupil became
re-engaged and achieved a positive destination by doing a full time College course in Hairdressing through her S5 and continuing on this
pathway after leaving.  
As a result of their FLPs, 4 pupils were offered and accepted employment/apprenticeships in 2022/23    Overall through FLPs, work
placements and employer requests, several opportunities have come for pupils in employment and apprenticeships and some of these are
pupils who had previously disengaged and then re-engaged in school. This has had a significant impact on the very positive rate of pupils
who enter positive post-school destinations. Our positive destinations for 2022/23 was 98.26% 
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We have been working in Partnership with Argyll and Bute Council Regeneration Carrs Project, Argyll College and Local Employers to
deliver a Traditional Craft Skills event which is open to pupils S1–6 to be able to see and have a taster of some of the crafts related to the
Construction Industry. 
We have also begun a partnership with YPI (Youth Philanthropy Initiative) and ran this programme for S3 pupils in the summer term of
session 22/23.  This was delivered through PSE sessions culminating in presentations to full year group with YPI representatives and
members of the community present.   The local charity which was awarded the funds in 2022/23 was Lochgilphead Dochas Centre. 
We have worked closely with partners from Argyll College and Live Argyll to develop girls’ and boys’ football teams and this session, our
senior girls’ team reached a national final. 
We now have staff qualified to deliver Duke of Edinburgh awards and this programme was launched in session 2022/23 with plans to extend
the offer in subsequent years. Pupils in 2022/23 achieved Bronze award with numbers increasing for 2023/24. 
Future Wider Achievement opportunities for 2023/24 
Through University West of Scotland our S6 pupils will have the opportunity to do the Foundation Academy Program which last for 10 weeks
and lets them gain a certificate at the end in addition to gaining useful skills to help with the UCAS process. Completion of the program also
gains pupil the equivalent of a B at Higher - if applying to UWS. 
We are engaged in a Pilot Program through Working Rite called Rite to Work which is aimed at S4-6 pupils who are likely to leave but who
have become disengaged. Its aim is to help to re-engage these pupils and assist them to gain as many qualifications as possible as well as a
positive destination at the end of the program either through apprenticeship or entry to the full Working Rite Program. 
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Section 5 Equity and Attainment – Evaluation of Key Factors 
Factor in attainment 
Attendance School Ave. Att. 22-23:  89.1%
This is very slightly up on last year’s figure of 88.35%
Exclusion No. of Exclusion Incidents 22-23:  0
No. of Exclusion Openings 22-23:  0
Last session a new relationships and behaviour policy was implemented
that placed a higher priority on alternatives to exclusion.  This led to a
dip last session.  This session, we have experienced a small number of
incidents that have led to an increase in exclusions that will show in next
year’s data.
Additional
Support Needs  49.3% (including highly able pupils)
43.75% (not including highly able pupils) 
All pupils with ASN have a child’s plan, many of which include targets for
literacy and numeracy. We have introduced tutorials for pupils with significant
additional needs in literacy and numeracy as well as an S1 literacy intervention
programme for those who joined S1 with a reading age below 9.0 
SIMD
SIMD Decile 1 = 0%
SIMD Decile 2 = 0%
SIMD Decile 3 = 11.5%
SIMD Decile 4 = 22.7%
SIMD Decile 5 = 19.2%
SIMD Decile 6 = 11.5%
SIMD Decile 7 = 35.1%
SIMD Decile 8 = 0%
SIMD Decile 9 = 0%
SIMD Decile 10 = 0% 
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This is not an accurate predictor for us.  Many people in the same SIMD
bracket have vastly different life experiences.  We focus on engagement
and barriers to engagement as the main factors (these might be caused
by health issues, anxiety, rural isolation, young carer responsibilities,
care experienced etc.) 
Free School
Meal
Entitlement
52 (13%)
We have a relatively low FSM entitlement and it isn’t always the most
accurate indicator of need. We know we have some parents who chose
not to apply, even though they may be entitled.
Care
Experienced
(and previously
Care
Experienced)
5 (1.25%)
We have a small number of care experienced young people who are supported
through the GIRFEC and child’s planning process. This includes regular
reviews, 1:1 mentoring and supported interventions. Some care experienced
pupils have flexible learning plans.
English as
Additional
Language
9 (2.25%)
Other (give
details) 
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Pupil Equity Funding 
Impact of PEF on closing the attainment gap 
Last year we used PEF funding to establish “The Den”, our well-being hub which is predominantly staffed by our three Family Liaison Officers. 
This supports pupils who fall into any of the following categories across the whole campus: 
- Pupils in need of additional nurture
- Young carers
- Ukrainian refugees
- Pupils suffering from anxiety
- Those with social / emotional difficulties
- Bereaved pupils
- Those disengaging, or at risk of disengaging with school
- Trauma experienced young people
- Care experienced young people
- Those who require nutritional support
- Pupils whose families are experiencing poverty 
Not all of the above pupils fall into our lowest SIMD brackets, but the categories above are over represented in the lower SIMD brackets. 
This has led to individual successes such as Pupil A, who was a complete school refuser in their last two years of primary school.  Through
engaging with the Den in S1, their attendance at school increased from a few hours per week in the Den through to full engagement with
mainstream education by the start of S2.  This pupil is now on track to achieve fourth level literacy and numeracy by the end of S3. 
Pupil B, who joined us form another high school where they had experienced trauma and suffered from selective mutism ad had completely
disengaged with education.  They access 80% of learning in mainstream and 20% in the Den receiving support from a Family Liaison Officer. 
This pupil has now been able to take SQA exams this year and is predicted to pass in all her subjects. 
These are two of many case studies.  Overall around 20% of our pupils have benefited from the support of the Family Liaison Officers and the
Den.  This has helped support improving attendance and engagement in mainstream lessons, provide access to learning out with classes for
those who currently can’t cope with mainstream lessons (hence limiting gaps in learning that might come about due to anxiety or trauma),
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supported improved behaviour in classes (due to developing strategies for self-regulation) and has supported well-beign outcomes for pupils
experiencing a wide range pf difficulties in life. 
Section 6 Other information 
Last session saw the first trip abroad since COVID-19 and 42 pupils (mostly those studying Nat 5 or Higher history, RMPS or German) enjoyed
the visit which included excursions to holocaust sites, museums, the Berlin Wall, the Reichstag and various other sites of historical, moral and
cultural significance.  Pupils represented the school perfectly and learned a lot. 
Our sports teams continued to punch above their weight with girls’ football team reaching national finals and successes in local competitions in
football, Shinty, volleyball, badminton and rugby. 
We signed a partnership agreement with Mid Argyll Rugby which is now enabling more young people to link their in-school and beyond school
experiences of rugby and to access the sport. 
Our stand out gala events through the year included the Hallowe’en disco, Snowball and Leaver’s Formal.  All of these events are organised by
senior pupils and, as well as paying for themselves, raise money for future events.  Every single evening passed without incident and were
very well attended by pupils who reported having a great time. 
Last session we introduced our summer ‘Red Ticket’ event.  After consulting with pupils and staff, it was decided that the pupils would earn red
tickets throughout the session for displaying the school values and for going ‘above and beyond’.  This led to a big day out for around sixty
pupils who went to Gigha and took part in bile riding, barbecues, beach games and many more activities. 
The Modern Foreign Language department continued its Pen-Pal scheme with pupils from schools in Europe and this has increased the
interest, engagement and achievement of pupils in different languages (the school offers German as well as Spanish and French).   
The school continues to work alongside Live Argyll and established a Sports Mentor and a Well-Being Mentor programme where senior pupils
were given leadership training and then helped to promote sports participation as well as advocate for well-being across the campus.   
The school remembered a much loved and missed member of staff when we awarded the Isobel Hamilton Award for Citizenship.  The latest
winner of this award was Kai Baxter for his support of fellow pupils and all round outstanding contribution to school life. 
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Pupils and staff created a variety of celebration, days to raise awareness and money for local and national charities.  In total, over £13,000 was
raised by members of the school community in session 2022/23. 
The annual careers fair was very well attended by pupils from across various year groups.  This was hosted at the school and involved local
and national business and academic partners and helped many pupils to choose subject options that lead toward their chosen post-school
destination. 
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ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
Tarbert Academy 
5th June 2024
Page 65
Agenda Item
5d

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Tarbert Academy is a 2-18 school located in the village of Tarbert comprising three stages of schooling. The Pre-5 unit serves the village and near environs of Tarbert. The
Primary serves the village and the surrounding community; and the Secondary serves the communities of South Knapdale and North Kintyre. In addition to its own
Primary, the school's associated Primary is Clachan Primary School. Pupils in Rhunahaorine Primary School and Gigha Primary School can decide between Tarbert
Academy and Campbeltown Grammar School - as both are funded for transport - with almost all choosing Tarbert Academy for secondary education.
The school roll in May 2024 was 254 pupils with 29 in Pre-5, 108 in Primary and 117 in Secondary. 22% of the Secondary roll and 17.5% of Primary are placing requests.
SIMD distribution is between decile 3 and 7 with no clear attainment gap (Lower SIMD pupils often outperform higher SIMD pupils). £15490 PEF has been allocated each
year until 2025/2026.
Our staffing comprises 25 teachers with 7 in Primary and 18 in Secondary, some of whom work part time. In addition, learning and teaching is supported by Pre-5 staff,
technicians and classroom assistants. The school also has an allocation of Additional Support Needs staff from the Authority (15 ASN assistants and 2 Pupil Support
teachers – some of whom work part time).
Promoted posts consist of Head Teacher, Depute Head Primary, Depute Head Secondary, PT Support for Learning 2-18, 1 Primary PT, 4 Secondary Faculty PTs, PT
Guidance, PT Enterprise.
In our school office we are currently staffed by a senior clerical assistant and three clerical assistants 
The original school building was constructed in 1896 and is still used today.  New accommodation was phased in during the mid-1990s and is used to house the Primary,
Assembly Hall, Office and School Kitchen.  In the year 2000, the school also became home to our Pre-5 unit and in 2014 an Early Level classroom with its own toilet block,
kitchen and outdoor play area was built in the Primary Department. Further developments were made to the Pre 5 unit in 2019 to allow 1140h entitlement for 3 and 4
year olds to be met. From August 2021 we have been able to accommodate 2 year olds.
Following consultation with staff, pupils, parents and agencies our current Vision, Values and Aims was launched in August 2019:
Our vision is for Tarbert Academy to be part of a learning community that actively promotes and supports the school values and provides the opportunity for every
learner to develop the skills, knowledge and attitudes they need to become a successful learner, confident individual, responsible citizen and effective contributor to
society.
We value: 
Respect for ourselves and others
Unity, with every member of the 2-18 learning community working together to turn our vision into reality
Achievement, with every learner having the opportunity to reach their full potential
Nurture, ensuring every learner has the best start in life and a safe place to grow up
Kindness, with every member of the learning community looking out for each other 
We aim to ensure that every learner develops the skills they need to allow them to live a fulfilled, active and adventurous life and to deal with adversity when it occurs
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Section 1 S3 ACEL Attainment in Literacy and Numeracy   
School Level % Achieved
Reading Writing L&T Literacy Numeracy
Tarbert Academy Third Level or better 100  94.1 100  88.2
Argyll & Bute Third Level or better 88.5 86.9 89.0 83.9 86.0
Tarbert Academy Fourth Level 29.4 29.4 29.4  52.9
Argyll & Bute Fourth Level 54.4 51.4 53.8 45.9 56.4 
Evaluative Comment – Areas of Strength in BGE Attainment: 
Very strong S3 level 3 data with % achieved greater than A&B average in all areas 
Evaluative Comment – Areas for Development in BGE Attainment: 
All 4th level data below A&B average in all areas. We will monitor this yeargroup’s insight data in S4 and beyond as this is different to previous years 
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Section 2 National Qualifications 2023 – Percentage of Awards – A-C and A-D 
Evaluative Comment – Areas of Strength: 
Nat 5 and Adv H pass rates above A&B and national data for A-C and A-D 
Evaluative Comment – Areas for Development: 
Higher data lower than A&B and national data for A-C and lower than A&B but equal to national for A-D 
79.90%
57.70% 81.80%
76.93%
77.12%
79.44%
78.80%
77.10%
79.80%
NAT 5 Higher Adv H
Tar A % A-C Awards
Tar A A&B National
91.00%
90.40%
100%
90.70%
92.10%
93.00%
90.50%
90.50%
92.70%
NAT 5 Higher Adv H
Tar A  % A-D Awards
Tar A A&B National
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Section 3 Insight Data 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has four measures: 
• Improving Attainment in Literacy and Numeracy (presented below as separate Literacy and Numeracy graphs)
• Increasing Post-School Participation
• Improving Attainment for All
• Attainment Versus Deprivation 
The school’s data below is compared to what is termed The Virtual Comparator. The virtual comparator consists of a sample group of school leavers from
schools in other local authorities who have similar characteristics to the school leavers from the school in question. This allows the most accurate and
meaningful comparison of attainment data. 
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3a Improving Attainment in Literacy and Numeracy 
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Evaluative Comment – Areas of Strength:
We are very pleased with our literacy data – showing a very strong pattern over the last 3 years
Numeracy is also strong with 100% of leavers attaining SCQF 4 over the last 5 years 
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Evaluative Comment – Areas for Development 
SCQF 5 data in numeracy was lower than VC in 2022 but it was back up to above VC last year – this was the only time in 5 years that the SCQF 5 data was
lower than VC 
3b Increased post-school participation 
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Evaluative Comment – Areas of Strength:
For 2 out of the last 3 years, 100% of our leavers have gone on to positive destinations 
Evaluative Comment – Areas for Development:
In 2021/22, 1 pupil did not immediately move on to a positive destination but we worked with DYW and SDS to help support the young person – they are now
in a positive destination. 
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3c Improving attainment for all 
Evaluative Comment – Areas of Strength:
For the last 5 years, total tariff points have been higher than the VC for our lowest attaining 20% of our leavers
For 4 out of the last 5 years, total tariff points have been higher than the VC (lower than VC in 2019) for our middle attaining 60% of our leavers 
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Evaluative Comment – Areas for Development: 
For 4 out of the last 5 years, total tariff points have been lower than the VC (higher than VC in 2021) for our highest attaining 20% of leavers. We
are aware of this worrying pattern and are looking at ways of improving the situation as part of our school improvement planning. 
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3d Attainment versus Deprivation 
Evaluative Comment – Areas of Strength: 
We do not have an obvious poverty related attainment gap in Tarbert – we have a very narrow range of SIMD values (usually between 4 and 7
with an occasional 3 due to placing requests) and none of our young people are in the poorest 2 deciles). 
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Evaluative Comment – Areas for Development: 
We have a strong and effective Pupil Support team at Tarbert Academy and we will continue to target support, using PEF funding if required, to
those who need it. 
Section 4 Wider Achievement Qualifications 
National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
We offer a wide range of wider curricular opportunities and we are able to be flexible enough to satisfy the curricular
requirements of all of our young people using our own staff or online learning links with other schools or colleges. 
Last year we offered: 
• 1 x FA Creative Digital Media
• 5 x Enterprise and Employability Units
• 8 x Leadership
• Hi5 award
• 1 x NPA Criminology (Level 6)
• 1 x FA Social Services and Young People
• Step Up to University: Foundation Academy Module
• Bikeability 
DofE is offered to all pupils from S3 and we have been very successful for a small school over the years with awards up to Gold 
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Section 5 Equity and Attainment – Evaluation of Key Factors 
Factor in attainment 
Attendance School Ave. Att. 22-23:  90.4% 
Exclusion No. of Exclusion Incidents 22-23:  0
No. of Exclusion Openings 22-23:  0
Additional
Support Needs
36.75% 
SIMD
0.85% Quintile 1
2.56% Quintile 2
71.79% Quintile 3
22.22% Quintile 4
0.85% Quintile 5
Free School
Meal
Entitlement
5.4%
Care
Experienced
(and previously
Care
Experienced)
4.5%
English as
Additional
Language
0
Other (give
details) 
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Pupil Equity Funding 
Impact of PEF on closing the attainment gap 
£15490 PEF has been allocated each year until 2025/2026.
We have used this funding over the years to target certain pupils for ASN Assistant support (prioritising Literacy and Numeracy) or Family
Liaison Officer support as well as supporting families with the cost of school trips, uniform etc 
Although we have very few lower SIMD pupils, we do know our families very well and have a good idea of who would benefit from financial
support as well as targeted ASN support or support with attendance 
Section 6 Other information 
Our S3 profiling class has been very successful over the last 3 years with their Youth Philanthropy Initiative projects which have raised £9000
for local charities so far. This year’s class will be presenting their projects to a judging panel, S1-3 pupils and some parents at the end of May.
The winning group will get another £3000 to donate to a local charity (funding from the Wood Foundation). 
Head teacher is retiring in August 2024 
Recruitment for his replacement is underway 
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1 
Mid Argyll, Kintyre and the Islands Area Committee 
Date of Meeting: 5 June 2024 
Title of Report: Argyll and Bute Health and Social Care Partnership 
Performance Reports – FQ3 and FQ4 2023/24 
Presented by: TBC    
The  Committee is asked to:
▪ Consider and note the quarterly reports 
1. EXECUTIVE SUMMARY
HSCP Performance reporting for Quarter 3 and 4 was presented to the
Integrated Joint Board in March and May 2024 and is shared with area
committees for information. 
2. RECOMMENDATIONS
Consider and note the quarterly reports
3. DETAIL OF REPORT 
Appendix 1 and 2 are the Quarter 3 and 4 Performance Reports bringing the
Area Committee up to date with HSCP performance reporting. 
4. RELEVANT DATA AND INDICATORS
Culmination of reporting data collated through the Integrated Performance
Management Framework 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
Performance monitoring supports the delivery of strategic priorities. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact none
6.2 Staff Governance none
6.3 Clinical and Care Governance none 
7. PROFESSIONAL ADVISORY
The framework supports the reporting requirement and is reviewed to
ensure we are meeting reporting requirements and any additional required
outcome reporting. 
Page 81 Agenda Item 6

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2
8. EQUALITY & DIVERSITY IMPLICATIONS
Performance evaluation supports planning and review of meeting needs of a
diverse population. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data sharing and storage meets GDPR principles. 
10. RISK ASSESSMENT
The IPMF gives a self service oversight of performance and in some cases
outcome data which provide relevant management information on service
delivery and corresponding narrative on risk. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Heads of Service work directly with an analyst on an ongoing basis, this has
been advantageous in developing reporting and narrative. 
12. CONCLUSIONS
The report notes the performance for quarter 3 and 4 for consideration. 
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
14. PREVIOUS REVIEW OF THE REPORT 
Meeting  Title of report Date Output (if
relevant)
Integration
Joint Board  
Q3 Performance Report 27/03/24 approved
Integration
Joint Board  
Q4 Performance Report 29/05/24 pending         
REPORT AUTHOR AND CONTACT 
Author Name Charlotte Craig
Email  charlotte.craig@argyll-bute.gov.uk 
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APPENDIX 1 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ3 (OCT-DEC 2023/24)
1
Area Committee       
Date of Meeting: tbs 
Title of Report:  Health & Social Care Partnership - Performance Report - FQ3 (Oct - Dec 2023/24) 
Presented by: tbc    
The Committee is asked to:
• Note performance for FQ3 (October - December 2023/24) and performance against
the previous quarter
• Note supporting performance commentary across 8 key service areas 
• Note performance update on the National Health & Wellbeing Outcomes and
Ministerial Steering Group Integration Indicators (Appendix 1)
• Note System Pressure Report for December 2023 (Appendix 2)
• Note Delayed Discharge Sitrep as of 15 January 2024 (Appendix 3) 
EXECUTIVE SUMMARY 
This report details performance for FQ3 (October – December) 2023/24, the performance outputs
are taken from the new Integrated Performance Management Framework (IPMF) Reporting
Dashboard with the focus on the eight key service areas. Overall performance for FQ3 notes an
overall decrease in the number of measures reporting as on target against the previous quarter. The
report details performance against each of the service areas and the 93 supporting Key
Performance Indicators. Analysis of the KPI’s is supported by performance commentary. National
Health & Wellbeing Indicators performance is included alongside performance and trend overview
with regards to System Pressures and the National Delayed Discharge Sitrep. The use of the new
performance dashboard within SharePoint is designed to offer a more focussed approach to the
access and analysis of data, offering scope for self-service. 
1. INTRODUCTION 
The Integrated Performance Management Framework and associated Performance Dashboard has
been collaboratively developed with the Strategic Leadership Team. The format of the IPMF
Performance Dashboard covers all the areas previously reported to both the Clinical & Care
Governance Committee and Integration Joint Board and recognises the need to ensure that local
performance and improvement activity is reported within the new digital dashboard.  This report
includes an overview of the previous Health & Wellbeing Outcome Indicators and Ministerial
Steering Group- Integration measures. To support the use of the dashboard, HSCP Performance &
Information Team analysts have been identified for each of the Heads of Service and Service Leads
to support and check performance across eight key service areas. This bespoke and individual
analyst input and support will be available during each quarter going forward and will work to build
more robust performance reporting with management commentary.   
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APPENDIX 1 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ3 (OCT-DEC 2023/24)
2
2. DETAIL OF REPORT
The report details the HSCP (Health and Social Care Partnership) performance for Financial Quarter
3 (October - December 2023/24) highlighting key performance trends across the 93 KPIs (Key
Performance Indicators). In addition, the report includes performance updates across eight service
areas. Latest National Health and Wellbeing Outcomes Indicators are reported (Appendix 1).Also included
is an update on System Pressures (Appendix 2) and Delayed Discharges (Appendix 3).   
3. RELEVANT DATA & INDICATORS 
3.1 FQ3 (October- December) 23/24 Performance Summary 
Overall performance for FQ3 notes that 49% of KPI’s are scoring against target, with 46 reporting
as on-track and 47 off-track, this is a slight decrease (-6%) against previous FQ2 performance.
The KPI’s report performance against the target and include the target, actual and variance and is
a mix of both quantitative and qualitative indicators. The use of the green, amber and red graphics
within the Dashboard is used to give an overview of the total performance for each of the eight
services and 93 KPI’s. The use of only green and red for the KPI’s is used to focus delivery with
regards to sustaining performance on or above target. 
3.2 Analysis of Key Performance  
This analysis identifies performance across the 8 service reporting categories within the Integrated
Performance Management Framework (IPMF) and performance commentary is provided as part of
Head of Service and Service Leads one-to-one sessions with analysts.         
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APPENDIX 1 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ3 (OCT-DEC 2023/24)
3
3.2.1 Children & Families
Across 11 KPIs, C&F services performance notes 5 (45%) on track, with 6 (55%) off track against
the targets set in Q3 23/24. This is an increase from 27% on track reported (+18%) variance on the
previous quarter performance. It is recognised that some of this is an artefact of phasing of targets
and other elements are due to data collection issues. Work is continuing to rectify these issues to
give a more accurate picture of actual performance. 
Performance on or above target: 
• Increasing the number of care experienced children placed at home or in Kinship or Fostering
Care is on track, noting 21% above target performance and increase above target from Q2
23/24 of 3%. There is a positive trend over time well above the set target.
• Increasing the number of public sector staff receiving VAWG basic training is on track, noting
39% above target, an improvement on Q2 which was 30% off target. The performance in Q2
and Q3, matches expectation, with the expected drop in numbers being trained over the
summer period (Q2), and the subsequent catch-up in Q3, with the resumption of training.
Performance below target & areas for improvement: 
• Performance around reducing numbers of care experienced children looked after living in
residential care commissioned out with A&B has declined due to noted increased this quarter
to 50% above target, of all children looked after. The number of children cared for in ‘external
placements’ is small and any resultant % changes, positive or negative, should be treated
with extreme caution. Experience and analysis would now lead us to believe that we have
reached the long-term low for those placed out with. 
• Performance with regards to the number of children seen within 18 weeks for Child &
Adolescent Mental Health Services remains off track, with FQ3 noting 68.5% against a 90%
target. This is a decrease of 9% on previous quarter’s performance. Viewed over the longer
term the trend is decreasing performance in this area. 
• Performance to reduce the % of young people referred to the Emotional, Health and
Wellbeing Pathway remains off track noting 71% against a 100% target, however this is an
improvement of 21% over Q2. The trend over the longer term is decreasing performance in
this area. 
3.2.2 Telecare and Digital
Benchmarked performance across the 8 Key Performance Indicators against target notes a slight
decrease (1) in the number of KPI’s reporting on-track with Q2 noting (5) 63.0% on track against
FQ3 reporting (4) 50.0%. 4 KPI’s remain off –track against target for FQ3. 
Performance on or above target:   
• The number of new Telecare service agreements continues to exhibit growth.
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APPENDIX 1 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ3 (OCT-DEC 2023/24)
4
• The number of 'Near Me' clinic appointments has remained stable and on target.
• The digitalisation of telecare equipment has surpassed expectations, achieving the year-
end target last quarter and further growing by 8%.
• Both the usage of Just Checking equipment and Buddi hubs has rebounded after a period
of lower performance in the last quarter. 
Performance below target & areas for improvement:   
• Despite efforts, the number of outstanding annual telecare reviews continues to be below
the target. However, Q3's figures provide a more accurate reflection of the actual
outstanding reviews, and efforts are underway to address this issue.
• Silver Cloud referrals fell short of the target this quarter, with 4 fewer referrals than the
previous quarter.
• Some (1) freedom of information requests were not completed on time in the last quarter. 
3.2.3 Public Health and Primary Care
Q3 performance notes 11 (85%) KPIS on track, with 2 (15%) reporting off track. This is a slight
decrease from 92% on track in Q2. Across the Public Health KPIs, Health performance notes 5
(100%) are on track set against the targets in Q3 2023/24. 8 KPI covering Primary Care notes
6 (75%) on track, with 2 (25%) off track. 
Performance on or above target:   
• Increasing the monthly number of quit dates has increased by 10% on Q2 and sitting above
target, currently 11 against a target of 10. 
• Monitoring contracts and KPIs of all PH commissioned contracts is exactly on target of
100%. This follows a 100% trend from Q3 2022/23. 
• Increasing the number of engagement activities delivered in communities and supported
through the living well shows a quarterly increase. It has increased by 18% on Q2, currently
26 against a target of 1. 
• Increasing the number of people in A&B attending Money Counts, Behaviour change shows
a quarterly increase.  It has increased by 9% on Q2 and above a rolling target, currently 58
against a target of 51. 
• Increasing the number of referrals to community link workers supported by “We are with
you” has increased by 24% on Q2 and above target, currently 148 against a target of 101.  
Performance below target & areas for improvement:   
• All Public Health targets are being achieved.
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APPENDIX 1 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ3 (OCT-DEC 2023/24)
5
• During Quarter 3, the delivery of winter vaccinations fell short of the established target,
achieving only 62% coverage for Covid and 55% for Influenza among eligible recipients. It
should be noted that Scotland wide has only achieved 57% and 53% coverage for Covid
and Influenza respectively during the winter 23/24 program. 
• Only 93% of practices have access to Community Treatment Assessment Centre services. 
3.2.4 Hospital Care & Delayed Discharge
Across all 17 measures, 3 (18%) are reported as on track 11. This is a decrease from Q2 where 6
(35%) reported as on track. Q3 Hospital Care performance notes 1 (9%) on track, with 10 (91%)
off track against the targets. This is a decrease from 36% on track reported last quarter. The one
KPI showing on track is the number of unplanned admissions to hospital reported due to a Fall.
This KPI is impacted by data lag, and Q3 only includes Oct & Nov data.    
Across 6 KPIs, Delayed Discharge Q3 performance notes 2 (33%) on track, with 4 (67%) off track
against the targets. This is a decrease from 50% on track reported in Q2 performance.     
Performance on or above target:   
• The occupied bed days for people delayed in hospital due to AWI (Adults with Incapacity)
has reduced significantly by 57% on Q2. It now stands at 283 against a target of 589.
• The occupied bed days for people delayed in hospital awaiting care home placement
continues to meet target.  It shows further improvement with 13% decrease on Q2 bed
days. It now stands at 1029 against a target of 1632. 
Performance below target & areas for improvement:   
• Unplanned admissions to hospital for 65+ remain above target, and although down slightly
on Q2.
• Compared with previous quarter, the average length of stay has increased by 33% (from 6
days to 8). Average crude Length Of Stay (LOS) in each A&B hospital ranged between 6-13
days. The Number of Falls being reported in hospital setting shows a 23% decrease on Q2,
and now only slightly above target. Performance on outpatient waiting times continues to be
off track, although both KPIs are down slightly on Q2. Waiting times for cancer
appointments at the 31 and 62 day targets have increased to 10, from zero in Q2. Instance
of medication errors, tissue viability and infections have all increased this quarter and are all
above target. 
• The number of people delayed in hospital is off track in Q3.  The number of people delayed
has risen by 22% on Q2, it now stands at 161 against a target of 132. 
• Reduce the overall length of stay in hospital (Delayed Discharge Bed Days) continues off
target. There has been improvement with a 32% decrease on Q2, which stands at 3343
against a target of 3025.
• The number of people delayed in hospital due to care at home availability continues off
target.  It shows a 26% increase on Q2 and stands 122 against a target of 80.
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APPENDIX 1 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ3 (OCT-DEC 2023/24)
6
• Increase the number of inpatients 18+ who are discharged without delay is slightly of target
in Q3 with a 7% decrease on Q2. It now stands at 1154 against target of 1222.
3.2.5 Finance
Across 5 KPIs, Financial services performance notes 1 (20%) on track, with 4 (80%) off track against
the targets set in Q3 23/24. This is the same % reported on track reported as the previous quarter
performance. 
Performance on or above target:
There is currently one KPI’s on or above target 
• The performance on reducing the % of clients with high-cost packages of care KPI is
improving and noting 6% above target performance. 
Performance below target & areas for improvement:  
• Performance around the reduction in value of assessed unmet need for care at home
remains off track with costs increased this quarter on previous quarter.  
• Performance with regards to reducing the cost of hospital stays because of delayed
discharge remains off track, with FQ3 noting 33% above target, an increase of 9% on
previous quarter’s performance.  
• Performance on reducing the cost on pharmacy expenditure remains off track, with FQ2
noting 11% above target, an improvement by a decrease of 5% above target on the
previous quarter.  
• Performance on reducing the costs of agency nursing staff in A&B hospitals remains off
track, with FQ3 noting 6% above target, matching the % above target on the previous
quarter. 
3.2.6 Carers & Allied Health Professionals (AHP’s)
Across 11 KPI, Carers / AHP services performance notes 5 (45%) on track, with 6 (55%) off track
against the targets set. This is a decrease from 64% on track reported (-19%) variance on the
previous quarter performance. 
Performance on or above target: 
• The number of Unpaid Carers Supported / Registered across A&B’s Carers Centres
continues to increase – up 4% on last quarter. 
• There has been another slight increase this quarter in the number of completed Adult Carer
Support Plans – continues to be on target. 
• The number of AHP community patients discharged this quarter has increased significantly
– 14% - well above the target set. 
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APPENDIX 1 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ3 (OCT-DEC 2023/24)
7
• The rate of New Outpatient AHP referrals seen as a proportion of all referrals seen
continues to be on track. The current rate of 29% well above target set (25%). 
Performance below target & areas for improvement: 
• Although Outpatient referral waits are currently off-track, they have improved this quarter.
There is a slight improvement of 1% this quarter of those Outpatients waiting more than 4 
weeks for MSK (Muscular Skeletal), and a significant improvement of 12% for Outpatients 
waiting over 12 weeks for AHP services. 
• AHP Outpatient completed waits slightly down on last quarter – this is due to significant
drop-off in patients discharged in December 2023. This is likely to be down to the holiday
period impacted with reduced staffing levels. 
• Community AHP referral waits breaching over 12 week waits have significantly increased
this quarter – up 87% – although slightly lower than Q1. 
• Young Carers Statements Completed have decreased this quarter. As mentioned
previously, this target will need to be revised due to the unique aspects of gathering
information from Young Carers. 
3.2.7 Care at Home and Care Home 
Across 7 KPIs, Care at Home/Care Homes performance notes 4 on track, with 3 off-track against
the targets. The overall picture has improved, as only 2 KPIs were on track in Q2 (29%). As before,
proxy data has been used in Q3 for the 2 on track KPIs (49 and 50), as it was not possible to
obtain data from Eclipse. 
Performance on or above target: 
• The number of Older People who waited > 6 months for their homecare monitoring review
has improved and is on target. 
• There has been a big drop in unplanned admissions to A&B hospitals from a care home,
which now stands at 26 against a target of 36, this is on target. 
Performance below target & areas for improvement: 
• Performance on % of Older People receiving nursing care home service continues a plateau
of 8 to 9% below target. 
• The % of Older People in receipt of Care at Home receiving >15 hours per week has improved
by 1% and is now 2% below target.
• Occupancy rates across A&B care homes continue to improve, and now stand just 1% below
target. 
3.2.8 Learning Disability & Mental Health
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8
Across 21 KPI, Learning Disability / Mental Health/ Adult Support & Protection / Alcohol & Drugs
Partnership performance notes 13 (62%) on track, with 8 (38%) off track against the targets set.
This is a decrease from 71% on track reported (-9%) variance on the previous quarter’s
performance. 
Performance on or above target: 
• People with dementia supported by a Care at Home service continues to increase in Q3.
Since the last quarter it has risen by 23 (48%) to 71. 
• Post Diagnostic Support referrals has increased again this quarter rising from 62 to 75
(+21%). 
• The number of HSCP staff completing Adult Support Protection Training has significantly
increased this quarter – up from 95 to 172 (+81%) – and is now on target. 
Performance below target & areas for improvement: 
• The number of people with needs assessed via Universal Adult Assessments by the A&B
Dementia teams has dropped below target this quarter. This has decreased from 24 to 8
over the quarter (-67%). 
• The number of people waiting more than 12 weeks for a new Mental Health Outpatient
service continues to increase over recent quarters. At Q3 2023/24 there were 532 waiting,
an increase of 21% on previous quarter. 
• ASP duty to inquire completion times saw a significant decrease, falling further below target
from 58% to 32%, with only a third being completed within the designated 5 days. 
• ASP investigation times also fell off target, dropping from 77% to 60% completion within the
specified 15 days. The review of case conferences within 3 months of the initial meetings
failed to meet targets, dipping from 100% to 50% 
4. NATIONAL HEALTH & WELLBEING OUTCOMES (HWBOI) and MINISTERIAL STEERING
GROUP (MSG) INTEGRATION INDICATORS
The National Health and Wellbeing Outcomes provide a strategic framework for the planning and
delivery of health and social care services. This suite of outcomes serves to focus on improving
the experiences and quality of services for people using those services, carers, and their families.
These indicators form the basis of the annual reporting requirement for Health and Social Care
Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated Performance
Management Framework to provide the national performance position alongside the local service
Key Performance Indicators suite. 
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9
The latest data in relation to 26 HWBOI and MSG Indicators reports 42% on track, with 11 on track
and 15 off track. An overview of A&B HSCP’s latest performance against the 26 measures is
reported in Appendix 1. It should be noted that reporting periods vary across the suite of national
indicator measures, with some measures reported quarterly affected by national reporting data
lag. The next update for this data will be reported at FQ4. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated Performance
Management Framework and Dashboard ensures the HSCP is able to deliver against key strategic
priorities. This in-turn is aligned with the Strategic Plan and key objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as well as
evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance
Key performance indicators within the IPMF ensure that staff governance requirements continue to
be progressed and developed include health and safety, wellbeing and new service redesign and
working practices. 
6.3 Care and Clinical Governance
Clinical Governance and patient safety remain at the core of prioritised service delivery against the  
new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators. The new governance
structure supporting the IPMF ensures that the Clinical & Care Governance Committee remain
central to performance improvement. The development of the IPMF is focussed on moving away
from previous traditional styles of reporting to a fully collaborative approach with Head of Service
and Service Lead commentary. 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data trends and
forecasting are identified to give wider strategic context. This provides the HSCP professional
advisors with self –service performance information to inform their role in maintaining professional
standards and outcomes. 
8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to inform
the HSCP E&D work.
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10 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered within the
Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are managed and
identified within the monthly Performance & Improvement Team- Work Plan. Performance reports
are used by operational management to identify service delivery risk and to inform mitigation action
accordingly. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public is via Argyll and Bute Council and NHS Highland
websites. The IPMF dashboard utilises SharePoint to support manager and staff access across the
HSCP. 
12. CONCLUSION 
The committee should note that this report has been considered at both  the Clinical and Care
Governance Committee for scrutiny and the Integration Joint Board is asked to note FQ3 (October-
December) 2023/24 performance as detailed in the IPMF Dashboard   
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk 
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11
Appendix 1 – HWBOI & MSG Integration Indicators – Latest Available (as at 30 Jun 2023, due to national data lag the next update will be
available for FQ4) 
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
1 HWBOI Outcomes 1 % of adults able to look after their health very well or quite well 90.9% 90.8% R
2 HWBOI Outcomes 2 % of adults supported at home who agree they are supported to live as independently 78.8% 75.0% R
3 HWBOI Outcomes 3 % of adults supported at home who agree they had a say in how their support was provided 70.6% 66.9% R
4 HWBOI Outcomes 4 % of adults supported at home who agree that their health & care services seemed to be well co-
ordinated 66.4%    66.0% R
5 HWBOI Outcomes 5 % of adults receiving any care or support who rate it as excellent or good 75.3% 68.6% R
6 HWBOI Outcomes 6 % of people with positive experience of their GP practice 66.5% 77.6% G
7 HWBOI Outcomes 7 % of adults supported at home who agree their support had impact improving/maintaining quality of
life 78.1% 76.7% R
8 HWBOI Outcomes 8 % of carers who feel supported to continue in their caring role 29.7% 38.0% G
9 HWBOI Outcomes 9 % of adults supported at home who agree they felt safe 79.7% 76.4% R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
11 HWBOI Data 1 Rate of premature mortality per 100,000 population 466 386 G
12 HWBOI Data 2 Rate of emergency admissions per 100,000 population for adults 11629 11916 R
13 HWBOI Data 3 Emergency Admissions bed day rate 112637 112371 G
14 HWBOI Data 4 Readmission to hospital within 28 days per 1,000 admissions 107 91 G
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15 HWBOI Data 5 Proportion of last 6 months of life spent at home or in a community setting 89.8% 92.6% G
16 HWBOI Data 6 Falls rate per 1,000 population aged 65+ 22.6 30 R
17 HWBOI Data 7 % of SW care services graded ‘good’ '4' or better in Care Inspectorate inspections 75.8% 80.0% G
18 HWBOI Data 8 % of adults with intensive needs receiving care at home 64.6% 72.2% G
19 HWBOI Data 9 No of days people [75+] spent in hospital when ready to be discharged, per 1,000 population 748 764 R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
19 MSG 1.1 Number of emergency admissions - A&B 8505 8559 R
20 MSG 2.1 Number of unplanned bed days acute specialties - A&B 63655 77477 R
21 MSG 2.2 Number of unplanned bed days MH specialties - A&B 12475 9388 G
22 MSG 3.1 Number of A&E attendances - A&B 16120 20683 R
23 MSG 3.2 % A&E attendances seen within 4 hours - A&B 95.0% 83.3% R
24 MSG 4.1 Number of DD bed days occupied - A&B 7528 11944 R
25 MSG 5.1 % of last six months of life by setting community & hospital - A&B 89.8% 90.8% G
26 MSG 6.1 % of 65+ population  at Home (unsupported) - A&B 92.3% 92.6% G 
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Appendix 2- System Pressures Reporting- December 2023 
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14 
Appendix 3- Delayed Discharge Sitrep – 15th January 2024 
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Area Committee       
Date of Meeting: 29 May 2024 
Title of Report:  Health & Social Care Partnership - Performance Report – FQ4 2023/24 (Jan - Mar) 
Presented by: Kristin Gillies - Head of Strategic Planning, Performance & Technology    
The Committee is asked to:
• Note performance for FQ4  2023/24 (January - March) and performance against the
previous quarter
• Note supporting performance commentary across 8 key service areas 
• Note performance update on the National Health & Wellbeing Outcomes and
Ministerial Steering Group Integration Indicators (Appendix 1)
• Note System Pressure Report for March 2024 (Appendix 2)
• Note Delayed Discharge Sitrep as of 15 April 2024 (Appendix 3) 
1. EXECUTIVE SUMMARY 
This report details performance for FQ4 2023/24 (January – March), the performance outputs
are taken from the Integrated Performance Management Framework (IPMF) Reporting
Dashboard with the focus on the eight key service areas. Overall performance for FQ4 notes
an overall increase in the number of measures reporting as on target 49 (53%) against 43
(46%) in the previous quarter. 
The report details performance against each of the service areas and the 93 supporting Key
Performance Indicators. Analysis of the KPI’s is supported by performance commentary.
National Health & Wellbeing Indicators performance is included alongside performance and
trend overview with regards to System Pressures and the National Delayed Discharge Sitrep.
The use of the performance dashboard within SharePoint is designed to offer a more
focussed approach to the access and analysis of data, offering scope for self-service. 
The Integrated Performance Management Framework and associated Performance
Dashboard has been collaboratively developed with the Strategic Leadership Team. The
format of the IPMF Performance Dashboard covers all the areas previously reported to both
the Clinical & Care Governance Committee and Integration Joint Board and recognises the
need to ensure that local performance and improvement activity is reported within the new
digital dashboard.  
This report includes an overview of the previous Health & Wellbeing Outcome Indicators and
Ministerial Steering Group- Integration measures. To support the use of the dashboard,
HSCP Performance & Information Team analysts have been identified for each of the Heads
of Service and Service Leads to support and check performance across eight key service
areas. This bespoke and individual analyst input and support will be available during each
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quarter going forward and will work to build more robust performance reporting with
management commentary.   
2. RECOMMENDATIONS
The Committee is invited to note the quarterly performance, further noting it will be considered
at the Clinical and Care Governance Committee in respect of any action required. 
3. DETAIL OF REPORT
The report details the HSCP (Health and Social Care Partnership) performance for Financial
Quarter 4 2023/24 (January – March) highlighting key performance trends across the 93 KPIs
(Key Performance Indicators). In addition, the report includes performance updates across
eight service areas. The latest performance against the National Health and Wellbeing
Outcomes Indicators is reported (Appendix 1). Also included is an update on System
Pressures (Appendix 2) and Delayed Discharges (Appendix 3).   
4. RELEVANT DATA & INDICATORS 
4.1 FQ4 2023/24 (January – March) Performance Summary 
Overall performance for FQ4 notes that 53% of KPI’s are scoring against target, with 49
reporting as on-track and 44 off-track, this is a slight increase (+7%) against previous FQ3
performance. The KPI’s report performance against the target and include the target, actual
and variance and is a mix of both quantitative and qualitative indicators. The use of the
green, amber and red graphics within the Dashboard is used to give an overview of the total
performance for each of the eight services and 93 KPI’s. The use of only green and red for
the KPI’s is used to focus delivery with regards to sustaining performance on or above
target. 
4.2 Analysis of Key Performance  
This analysis identifies performance across the 8 service reporting categories within the
Integrated Performance Management Framework (IPMF) and performance commentary is
provided as part of Head of Service and Service Leads one-to-one sessions with analysts.         
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4.2.1 Children & Families
Across 11 KPI, C&F services performance notes 3 (27%) on track, with 8 (73%) off track
against the targets set in Q4 23/24. This is a decrease from 36% on track reported (-9%)
variance on the previous quarter performance.
Performance on or above target: 
• Increasing the number of care experienced children placed at home or in Kinship or
Fostering Care is on track, noting 24% above target performance. 
• VAWG training is as achieving 250 staff trained against a target of 100 being trained.
Performance below target & areas for improvement: 
• Performance around reducing numbers of care experience children looked after away
from home has failed to meet target of 94, with 109 residing out with the home, 69%
of all care experienced children, with no improvement on the previous quarter.
• Performance with regards to the number of children accepted onto the Emotional and
Wellbeing Pathway is below the target of 100%, with 81% accepted. This is an
improvement on Q3 where performance was 71%.
• It is noted that recording issues on Eclipse has resulted in several KPI’s not accurately
reflecting performance on the ground, this will be addressed in the 2024/25 version of
the IPMF, which is currently under development. 
4.2.2 Telecare and Digital
Benchmarked performance across 8 Key Performance Indicators (KPIs) for Telecare and
Digital Services shows an increase in the overall Quarter 4 performance, with 6 KPIs (75%)
remaining on track compared with 5 (50%) on track at Quarter 3. 2 KPIs (25%) are reported
as off track against target for FQ4.     
Performance on or above target:   
• The number of new Telecare service agreements continues to exhibit growth,
indicating a promising trend. 
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• The number of 'Near Me' clinic appointments has continued to rise, now showing a
clear increasing trend after a post-COVID slump. 
• The digitalisation of telecare equipment has further increased by 6% to reach 40%,
surpassing the 25% target. 
• The utilisation of Buddi hubs has increased by 43% this quarter. 
• Freedom of Information requests are now back to being completed on time at a rate
of 100%, after falling off target last quarter. 
Performance below target & areas for improvement:   
• The number of Telecare annual reviews overdue continues to decline, remaining
below target. 
• Silver Cloud referrals have decreased a further 6%. 
• Only one installation of the Just Checking system was completed during this quarter   
4.2.3 Public Health and Primary Care
Public Health and Primary Care Quarter 4 performance notes 10 (77%) measures on track,
no change from Quarter 3. Public Health have achieved 100% target performance across
all 5 KPIs in Q4 of 2023/24. Out of the 8 Key Performance Indicators (KPIs) for Primary
Care services, 3 (37.5%) are currently off track, while 5 (62.5%) are on track to meet their
set targets. This overall performance aligns with Q3, however, there have been changes in
which specific KPIs are meeting or not meeting their targets. 
Performance on or above target: 
• IPMF No 63: In Q4, we increased the number of quit dates set by achieving 20,
exceeding the target of 10, representing an 82% increase from Q3. Noted we were on
target in Q2, exceeded by one in Q3 with a significant change in Q4.   
• IPMF No 64: Our actual performance of monitoring contracts and KPIs has
consistently matched the target of 100% for each quarter of 2023/24, remaining at
100%. 
• IPMF No 65: In Q4, we achieved 31 engagement activities, significantly exceeding
the target of 1, marking a continuous improvement throughout each quarter of 2023/24
and a 19% increase from Q3. 
• IPMF No 66: We successfully achieved the rolling training target of 68 with an actual
count of 69. Our actual performance has shown steady increase in each quarter of
2023/24, representing a 19% improvement compared to Q3. 
• IPMF No 67: In Q4, we achieved 163 referrals to community link workers, exceeding
the target of 101. Our performance has seen a consistent trend above the target each
quarter, and we improved by 10% compared to Q3. 
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• The "ChildSmile: Enroll 100% of eligible nurseries into Daily Toothbrushing
Programme" demonstrated exceptional performance, reaching 97%, well above the 80%
target. 
• The Fluoride Varnish Programme remains consistent, still implemented in 29% of
eligible schools for P1-P3 pupils. 
• Vaccination transfer from GP practices has been successfully accomplished. 
• "Community Link Workers within Primary Care settings established within areas with
the highest level of deprivation" achieved full compliance, meeting the target of 100%. 
• Significant progress was observed in the reduction of instances of 2C practices
entering contingency measures, with a remarkable 96% improvement from Q3. The
number decreased from 56 occurrences to only 2 during Q4. 
Performance below target & areas for improvement:   
• All Public Health targets are being achieved. 
• Vaccination delivery during autumn, winter, and spring booster programs for COVID-
19 reached 58%, below the targeted 80%. It's noteworthy that the Scottish National
average achieved only 56.6% coverage. 
• The establishment of Community Treatment Assessment Centres (CTAC) across
Argyll and Bute fell short of the 100% target, reaching 93%. This includes 2 practices
outside of rural flexibility arrangements that have yet to offer this service. 
• The metric assessing practices operating at Level zero within the Practice Escalation
policy, with no reduction in services, attained 93%, slightly under the 100% target. 
4.2.4 Hospital Care & Delayed Discharge
Hospital Care & Delayed Discharge Quarter 4 performance notes 4 (24%) measures on track,
an increase from 12% in Quarter 3. Across 11 Hospital Care KPIs, performance notes 1 (9%)
on track, with 9 (82%) off track against the targets. In terms of the 6 Delayed Discharge KPIs,
there was an improvement in Quarter 4 with 3 (50%) on track, compared to 33% in Quarter
3. 
Performance on or above target:    
• Number of unplanned admissions to hospital reported as a result of a fall. This has
been reported as on track however it is acknowledged this is likely to be due to lag
with the full quarter data. This measure will be subject to review at year end. 
• Reduce the number of bed days for people delayed due to AWI. Whilst staying on
target, there has been an increase in actual occupied bed days during Q4 of 35%
from Q3. The actual stands at 381 against a target of 589. 
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• Reduce the number of occupied bed days for people delayed awaiting a care home
placement. Continuing to stay on target each quarter of 2023/24, we’ve seen an
increase in actual occupied bed days during Q4 of 19% compared to Q3. The actual
stands at 1227 against a target of 1632. 
• Increase the number of inpatients 18+ who are discharged without delay. Q4 shows
an improvement of 15% from Q3, and we’re back on target after being slightly off
track in Q3. The actual stands at 1328 against a target of 1222.  
Performance below target & areas for improvement:    
• There has been an unusually large increase in unplanned admissions to hospital,
with the Q4 total up 15% on Q3. 
• Reduce the Average Length of Stay (ALOS) for inpatients in A&B Hospitals -
Although we missed the target, there was a 13% improvement from Q3, achieving an
ALOS of 7 against a target of 6. 
• A&E Attendances in LIH meet the 4 hours wait target - Throughout each quarter of
2023/34, we consistently fell short of the 95% target, with our performance being
sustained at 90% for Quarter 4. 
• The Number of Falls being reported in a hospital setting shows a 38% decrease on
Q3. The biggest contributor to this was Mid Argyll, which in March reported 20 falls –
over twice the average for that hospital. 
• Waiting times for cancer appointments at the 31 and 62-day targets are down by
71% from the Q3 peak, but still some way above the zero target. 
• Outpatient waiting time breaches >12 weeks are down 9% on Q3, but long waits
(>52 weeks) are up by 9%. 
• Instances of infections and medication errors increased for the 2nd quarter in a row,
whereas instances of tissue viability decreased by 6% (but still 41% above target). 
• Reduce the number of people delayed in hospital In Q4, we were off track again,
with actual increasing by 4% from Q3. The actual stands at 167 against a target of
132 
• Reduce the overall length of stay in a hospital (delayed discharge bed days) It is
noted that despite remaining off target in Q4, there has been a trend of improvement
in slightly reducing the overall stay over quarters 2, 3 and 4. The actual stands at
3212 against a target of 3025. 
• Reduce the number of people delayed in hospital due to care at home availability.
There has been a consistent trend of staying off target each quarter in 2023/24, with
a slight 3% reduction from Q3. The actual is 118 against a target of 80. 
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4.2.5 Finance 
Across 5 KPIs, Financial services performance notes 3 (60%) on track, with 2 (40%) off track
against the targets set in FQ4 23/24. This is an improvement in the % reported on track for
the previous quarter performance. 
Performance on or above target:
• The performance on reducing the % of clients with high-cost packages of care KPI is
improving and below target and 1% improvement on last quarter.
• Performance around the reduction in value of assessed unmet need for care at home
is 27% improvement on previous quarter
• Performance on reducing the costs of agency nursing staff in A&B hospitals is above
track, with FQ4 noting 21% compared to the previous quarter. This represents a
reduction of circa £50k per month on spend. 
Performance below target & areas for improvement:
• Performance with regards to reducing the cost of hospital stays due to a delayed
discharge remains off track, with FQ4 noting 28% above target, a decrease of 4% on
previous quarter’s performance.
• Performance on reducing the cost on pharmacy expenditure remains off track, with
FQ4 noting 32% variance in expenditure on previous quarter. 
4.2.6 Carers & Allied Health Professionals (AHP’s)
Across 11 KPI, Carers / AHP services performance notes 5 (45%) on track, with 6 (55%) off
track against the targets set form FQ4 23/24. No variance on the previous quarter
performance. 
Performance on or above target:     
• The number of Unpaid Carers Supported / Registered across A&B’s Carers Centres
continues to increase – up 5% on last quarter. 
• There has been another slight increase this quarter in the number of completed Adult
Carer Support Plans – continues to be on target. 
• Community Patient Discharges have again increased this quarter – up 10% on last
quarter. 
Performance below target & areas for improvement:     
• Referral waits are currently off-track, although Outpatients waiting over 12 weeks for
AHP services has continually decreased over recent quarters. 
• AHP Outpatient completed waits again slightly down on last quarter. 
• Young Carers Statements Completed have increased this quarter although still off-
track. The target for this measure, and other Carers and AHP KPIs, are going to be revised
in the new IPMF which begins next quarter (Q1 2024/25). 
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4.2.7 Care at Home and Care Home 
Across 7 KPIs, Care at Home/Care Homes performance notes 3 on track (43%), with 4 off
reporting as track against target for FQ4 23/24. The overall picture has declined slightly, as
4 KPIs were reported as on track in Q3.  However, there is a noted data lag in recording of
Unplanned Admissions to Hospital directly from a Care Home. As before, proxy data has
been used in Q4 as it is not currently possible to obtain this data from Eclipse. Annual
review of these KPIs from 2024/25 should resolve this. 
Performance on or above target: 
• Unplanned admissions to A&B hospitals from a care home are showing a drop of
42% against Q3, although it is likely this number is underreported.  
Performance below target & areas for improvement: 
• The number of Older People who waited >6 months for their homecare monitoring
review increased by 21% from Q3. 
• Occupancy rates across A&B care homes dropped in Q4 for the first time in a year,
by 1%.  
• Performance on % of Older People receiving nursing care home service continues
on a plateau of 8 to 9% below target. Note there are concerns from the service about
the legitimacy about this target. 
4.2.8 Learning Disability & Mental Health
Across 21 KPIs Learning Disability / Mental Health performance notes 15 (71%) on track,
with 6 (29%) off track against the targets set for FQ4 23/24. This is an increase from 62% on
track reported (+9%) variance on the previous quarter’s performance.  
Performance on or above target:    
• People with dementia supported by a Care at Home service continues to increase in
Q4. Since the last quarter it has risen by 20 (28%) to 91. 
• The number of people with needs assessed via Universal Adult Assessments by the
A&B Dementia teams has increased this quarter and now on target. This has increased
from 21 to 27 over the quarter (+29%). 
• The number of HSCP staff completing Adult Support Protection Training has again
significantly increased this quarter – up from 171 to 260 (+52%) – and remains on
target. 
• ASP training for HSCP staff continued to perform well compared to previous
quarters, exceeding the 2023/24 yearly target by 20%. 
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• ASP investigation completion times improved significantly, with 100% completed
within the specified 15 days, an increase from 60% the previous quarter. 
Performance below target & areas for improvement:    
• Post Diagnostic Support referrals after recent quarterly increases has decreased this
quarter from 75 to 39 (-48%). 
• ASP duty to inquire completion times experienced a notable decrease, falling further
below target from 32% to 26%, with only a quarter being completed within the
designated 5 days. 
• The review of case conferences within 3 months of the initial meetings failed to meet
the target again, remaining at 50% completion on time. 
4.2.9  NATIONAL HEALTH & WELLBEING OUTCOMES (HWBOI) and MINISTERIAL
STEERING GROUP (MSG) INTEGRATION INDICATORS
The National Health and Wellbeing Outcomes provide a strategic framework for the
planning and delivery of health and social care services. This suite of outcomes serves to
focus on improving the experiences and quality of services for people using those services,
carers, and their families. These indicators form the basis of the annual reporting
requirement for Health and Social Care Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated
Performance Management Framework to provide the national performance position
alongside the local service Key Performance Indicators suite.                            
The latest data in relation to 27 HWBOI and MSG Indicators reports 37% on track, with 10
on track and 17 off track. An overview of A&B HSCP’s latest performance against the 27
measures is reported in Appendix 1. It should be noted that reporting periods vary across
the suite of national indicator measures, with some measures reported quarterly affected by
national reporting data lag. The next update for this data will be reported after Jul 2024. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated
Performance Management Framework and Dashboard ensures the HSCP is able to deliver
against key strategic priorities. This in-turn is aligned with the Strategic Plan and key
objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as well
as evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance
Key performance indicators within the IPMF ensure that staff governance requirements
continue to be progressed and developed include health and safety, wellbeing and new
service redesign and working practices. 
6.3 Care and Clinical Governance
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APPENDIX 2 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ4 (JAN-MAR 2023/24) 
Clinical Governance and patient safety remain at the core of prioritised service delivery
against the   new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators.
The new governance structure supporting the IPMF ensures that the Clinical & Care
Governance Committee remain central to performance improvement. The development of
the IPMF is focussed on moving away from previous traditional styles of reporting to a fully
collaborative approach with Head of Service and Service Lead commentary. 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data
trends and forecasting are identified to give wider strategic context. This provides the HSCP
professional advisors with self –service performance information to inform their role in
maintaining professional standards and outcomes. 
8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to
inform the HSCP E&D work.
8.1 PROTECTED CHARACTERISTICS
Performance detailed within this report acknowledges the rights of the Child (UNCRC),
Islands. Fairer Scotland, Socio-economic Duty, Equalities - protected characteristics. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered within
the Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are managed
and identified within the monthly Performance & Improvement Team- Work Plan. 
10.1 STRATEGIC, OPERATIONAL OR CLIMATE RISK
Performance reports are used by operational management to identify service delivery risk
and to inform mitigation action accordingly.
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public via Argyll and Bute Council and NHS
Highland websites. The IPMF dashboard utilises SharePoint to support manager and staff
access across the HSCP.
12. CONCLUSION 
The committee is asked to note FQ4 2023/24 (January - March) 2024 performance as
detailed in the IPMF Dashboard   
13. DIRECTIONS 
Directions
required to
Council, NHS
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
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APPENDIX 2 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP –
PERFORMANCE REPORT – FQ4 (JAN-MAR 2023/24) 
Board or
both. Argyll & Bute Council and NHS Highland Health Board 
14. PREVIOUS REVIEW OF THE REPORT 
Meeting  Title of report Date Output (if relevant)     
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk 
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APPENDIX 2 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP – PERFORMANCE REPORT – FQ4 (JAN-MAR 2023/24) 
Appendix 1 – HWBOI & MSG Integration Indicators. 
Core Suite of Integration Indicators 
Indicators 1-9. The results of the 2024 HACE survey will be published by the Scottish Government on 28 May 2024, and will be updated and
included in the PHS Core suite publication on 2 July 2024. 
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APPENDIX 2 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP – PERFORMANCE REPORT – FQ4 (JAN-MAR 2023/24) 
Indicators 12,13,14,15,16,18 Calendar year 2023 is used here as a proxy for 2023/24 due to the national data for 2023/24 being incomplete. This
is in line with guidance issued by Public Health Scotland which was communicated to all Health and Social Care Partnerships. Using more
complete calendar year data for 2023 should improve the consistency of reporting between Health and Social Care Partnerships. 
PHS has not provided information for indicator 20 beyond 2019/20 because detailed PLICS cost information is not available. PHS previously
published information to calendar year 2020 using costs from 2019/20 as a proxy but, given the impact of the COVID-19 pandemic on activity
and expenditure, PHS no longer consider this appropriate. 
Ministerial Steering Group Integration Indicators 
Indicators 1.1,1.2, 2,1, 2.2,5.1 Calendar year 2023 is used here as a proxy for 2023/24 due to the national data for 2023/24 being incomplete.
This is in line with guidance issued by Public Health Scotland which was communicated to all Health and Social Care Partnerships. Using more
complete calendar year data for 2023 should improve the consistency of reporting between Health and Social Care Partnerships. 
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APPENDIX 2 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP – PERFORMANCE REPORT – FQ4 (JAN-MAR 2023/24) 
Appendix 2- System Pressures Reporting - April 2024 
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APPENDIX 2 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP – PERFORMANCE REPORT – FQ4 (JAN-MAR 2023/24) 
Appendix 3- Delayed Discharge Sitrep – 15th April 2024
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APPENDIX 2 – ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP – PERFORMANCE REPORT – FQ4 (JAN-MAR 2023/24) 
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Page 115

ARGYLL AND BUTE COUNCIL                              MID ARGYLL, KINTYRE AND THE
ISLANDS AREA COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE            5 JUNE 2024
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings these have largely superseded the
original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December 2022 round of area committees for this standing item. This format
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.  
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3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
3.3 There are also additional online resources covering the streetlighting, footway,
surface dressing and roads reconstruction programmes available on the website
here. 
B8001 Claonaig Road (Skipness Road) 
3.4 Work is planned to repair the section of the B8001 Claonaig Road affected by
land slips. The contractor mobilised to site on Monday 20 May in order to start
work which is expected to last until late September. 
3.5 During this time, we and the contractor will do our utmost to minimise disruption
to the public and the road will remain open for use under traffic management,
with the exception of some overnight closures required for road crossings of
pipes – timings are to be confirmed but these will be kept to a minimum. The
contractor will be on site during these closures and will manage any necessary
traffic flow accordingly.
3.6 Currently operations on site include:
• Site set-up and traffic management
• Clearance of areas for the planned scour protection works on the lower
slope.
3.7 Further works will include:
• Approximately 60m of scour protection (rock armour) works at the lower
slope / river bank
• Temporary works, including site through-traffic access and upslope
excavations
• Permanent works, including realignment and reconstruction of 120 metres
of road and associated  drainage, embankment strengthening, and
formation of verges and ditches
• Re-instatement of temporarily diverted overhead cable, which will be
completed by BT Openreach on completion of the works.
Campbeltown Flood Prevention Scheme (CFPS)
3.8 The Campbeltown Flood Prevention Scheme is now substantially complete with
only minor remedial works outstanding. 
Campbeltown Harbour – Replacement ‘Wall A’
3.9 Replacement of ‘Wall A’ at the Old Quay will commence shortly with completion
expected in 2025/26. The contract has been awarded to Dawson WAM who
intend to continue to use the site compound on Hillside Road which was set up
for CFPS works. A detailed design will be prepared initially with construction
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starting later. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – Roads and Infrastructure work to a number of policies across the range
of service areas. 
5.2 Financial – revenue and capital budgets are in place to deliver projects and
cyclic work. 
5.3  Legal – Roads and Infrastructure Services work to a number of different pieces
of legislation such as the Roads Scotland Act 194 and the Environmental
Protection Act 1990. 
5.4  HR – none known. 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications. 
5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications. 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications. 
5.6. Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise. 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams. 
5.8  Customer Service – none known. 
5.9  The Rights of the Child (UNCRC) – none known. 
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Executive Director with responsibility for Roads and Infrastructure Services,
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services, Councillor John
Armour 
May 2024 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services 
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ARGYLL AND BUTE COUNCIL                     MAKI AREA COMMITTEE 
ROADS AND INFRASTRUCTURE     JUNE 2024
SERVICES                     
KILKERRAN CEMETERY UPDATE REPORT 
1.0 EXECUTIVE SUMMARY 
1.1 This report provides a short update on the works carried out to identify another site
to build a new cemetery for Kintyre. 
1.2 It was previously reported to the MAKI Area Committee in March and December
2023 that there were no cemeteries with less than 5 years capacity in the Mid Argyll,
Kintyre and the Islands Area, with Kilkerran Cemetery having less than 8 years of
availability according to current calculations based on lairs being sold at first point
of requirement (i.e. no pre-sale of Lairs). 
2.0 RECOMMENDATIONS 
2.1 The MAKI Area Committee are asked to: 
• Note the remaining availability at Kilkerran Cemetery which officers’ estimate
will be less than 8 years. 
• Note the proposed cemetery development adjacent to the current Kilkerran
Cemetery and the positive discussions with the local land owner and the
rejection by the Kings Harbour Master and the MOD. 
• Consider writing to the MOD to support officers’ attempts to purchase the land
which will benefit the local residents and Kintyre communities. 
3.0 DETAIL 
3.1 Trial digs were carried out at the alternative site at Moy on the B842 last year
which confirmed that they would meet with SEPA approval, however prior to
officers being able to take this any further we were told that the owners of the land
did not wish to proceed with any further work on the proposed use of the land as
a cemetery. 
3.2 A further potential site was identified to the north of the current cemetery. A
meeting was held with the landowner with agreement for trial digs being carried
out to confirm soil suitability and depth to water table/rock head which is a
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requirement prior to any approval for land purchase and planning applications.
This confirmed that the subsoil met with SEPA approval. 
3.3 It was further identified that the original understanding that there was only one
land owner was not the case and the MOD was identified as owning a section of
the land too. Further to this, it was also identified that part of the land was
unsuitable to various levels of development as there is a sea navigation beacon
light located on the land which must not be obscured. 
3.4 The initial site investigation report was sent to SEPA in January 2024 as a “pre-
application enquiry”, with a response confirming the general suitability of sections
of the rear area of the field but requesting further investigation in the section nearer
to Kilkerran Road. Further trial pit investigations in March 2024 found mixed
conditions, including shallow rock in places, with little scope to extend the
cemetery footprint significantly from the initial plan. This seems to confirm the
historical information, which first rejected this part of the site for potential
development prior to 2018. 
3.5 Contact with the MOD through their Estates section has been intermittent, but the
matter was referred up to the King’s Harbour Master section for consideration. We
have now received a response via the MOD that the Kings Harbour Master rejects
our request for cemetery development as “any development in the vicinity of this
site could impact/obscure the rear leading navigation light into Campbeltown
Harbour”. On the back of this rejection the MOD have stated that they will not
dispose of the land in its ownership and would object to cemetery development of
neighbouring land where this would impact on the clear visibility of the beacon. 
3.6 Whilst the above comments are noted, officers have requested a meeting
preferably on site with the MOD and the Kings Harbour Master to discuss our
plans which we feel may still be able to allow the development of a cemetery at
the location without impacting on any visibility of the beacon. We await a response
from the MOD to this request. 
3.7 Officers will continue to pursue the MOD to arrange a meeting with the possibility
of land purchase to facilitate an extension to the current cemetery at Kilkerran
which we estimate will allow at least 30 years further availability of lairs for the
local community. This is very much dependent though on what requirements and
restrictions are placed on any possible obscuring of the sea navigation beacon. 
3.8 If the MOD land is not available for sale but agreement to a cemetery extension
in the field is accepted by the MOD, vehicle access issues will still remain. A
revised design will necessitate use of the farm track and potentially breaking
through the existing Kilkerran Cemetery boundary walls in places, to provide
suitable vehicular routes. 
4.0  CONCLUSION 
4.1  Kilkerran cemetery has sufficient overall capacity for less than 8 years, restrictions
are in place to preserve remaining lair space, however we have limited availability
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for any other land to provide a new cemetery in the Kintyre area. Officers would
highlight that if successful in negotiating the purchase of land at Kilkerran, this
would facilitate an extension to the current cemetery at Kilkerran which we
estimate will allow at least 30 years lair availability. 
4.2 A further update will be provided to the Mid Argyll, Kintyre and the Islands Area
Committee once discussions have progressed. 
5.0 IMPLICATIONS 
5.1 Policy – None Known. 
5.2 Financial – Cemetery extensions and new developments require additional
Capital funding, to provide “ready to use” infrastructure to sustain the
burial service at local levels. 
5.3  Legal – The Council, as Burial Authority, must provide at least one cemetery. 
5.4  HR – None known 
5.5  Fairer Scotland Duty: None Known 
5.5.1   Equalities - protected characteristics – none known 
5.5.2   Socio-economic Duty – Provision of the burial service at local level sustains
the business models of both the Council and private providers and
reduces the overall cost to customers. 
5.5.3 Islands – None Known. 
5.6. Climate Change – None known 
5.7  Risk – Land suitability, availability and development costs, may affect the
viability of retaining a local burial service. 
5.8  Customer Service – Cemetery development programme aims to provide and
maintain the burial service at local level wherever practicable. 
5.9 The Rights of the Child (UNCRC) – none known 
Executive Director with responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Head of Roads and Infrastructure  
Jim Smith 
Policy Lead for Roads, Transport and Amenity
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Councillor John Armour 
May 2023 
For further information contact: 
Hugh O’Neill, Network and Standards Manager 
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Page 123

ARGYLL AND BUTE COUNCIL  MID ARGYLL, KINTYRE AND THE
ISLANDS AREA COMMITTEE 
DEVELOPMENT AND ECONOMIC
GROWTH 
5 JUNE 2024 
TARBERT HERITAGE REGENERATION SCHEME (HRS) DEVELOPMENT
PHASE UPDATE 
1.0 INTRODUCTION 
1.1. The purpose of this report is to update Members on the progress of the Tarbert
Heritage Regeneration Scheme (HRS) Development Phase. 
1.2. Historic Environment Scotland’s Heritage and Place Programme (HPP) and the
National Lottery Grants of Heritage have joined forces to jointly provide area-
based funding to support the regeneration of Scotland’s places and create
better places to live, work and visit. 
1.3. At the Council meeting on 29 June 2023, Members agreed to commission the
Tarbert HRS Development Phase to allow preparatory work to start to fully
assess the condition of buildings within Tarbert’s village centre, with the
intention to follow up with a future Delivery Phase application. 
1.4. Detailed preparatory development works started in August 2023 and
encompass survey analysis in relation to properties within the scheme
boundary, including shopfronts. In addition, the comprehensive survey analysis
of three buildings (Argyll Place, Glendale and Bracken Hill) of particular
architectural interest is being undertaken, and detailed associated costs of
repair will be produced. The scoping work will also incorporate a consultation
exercise to invite feedback from property owners and the community on the
proposed works. 
1.5. In addition to the above, consultants have been commissioned to produce a
Tarbert Area Character Appraisal (ACA) and Area Management Plan (AMP)
and to do this in conjunction with community support and consultation. This
piece of work is ongoing and a draft will be available in September 2024. 
1.6. A cost analysis will inform the outcomes of the potential projects that will be put
forward for the Delivery Phase of the scheme. The potential projects will be
provided in detail at the September 2024 Area Committee. Each
aforementioned fully costed scheme would require a financial contribution from
the Council over a 5 year delivery period. If our Delivery Phase application is
successful, the Council would be required to identify funding towards the
Delivery Phase costs. 
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1.7. A Delivery Phase application for the Tarbert HRS would be subject to a
competitive process. Whilst the Council has successfully secured funding to
assist with projects in Dunoon, Rothesay, Campbeltown, Helensburgh,
Lochgilphead and Inveraray in the past, there is however no guarantee that a
bid would prove successful. 
2.0 RECOMMENDATIONS 
2.1 It is recommended that members: 
i) Consider the content of this paper. 
ii) Agree to make a Delivery Phase submission to Historic Environment
Scotland (HES) and National Lottery Heritage Fund (NLHF) for Heritage and
Place Programme (HPP) funding. 
iii) Note that if the Delivery Phase application is successful the Council would be
required to identify funding towards the Delivery Phase costs. 
3.0 DETAIL 
3.1 Historic Environment Scotland’s Heritage and Place Programme (HPP) and
the National Lottery Grants of Heritage have joined forces to jointly provide
area-based funding to support the regeneration of Scotland’s places and
create better places to live, work and visit. 
3.2 The HPP supersedes the Conservation Area Regeneration Scheme (CARS)
funding, which HES made available over eight rounds between 2007 and
2019. Over the course of the 12 year period, the Council successfully secured
eight rounds of CARS funding, equating to £6.6m, and which totals £23m of
investment made to 6 key Argyll and Bute town centres, when match funding
is taken into account. 
3.3  The Council has been successful in its applications to the HPP and Heritage
Fund to develop the Tarbert Heritage Regeneration Scheme (HRS) and
submit a Delivery Phase application for a 5 year scheme. The Council was
one out of the eight Local Authorities successful in the competitive process,
with the majority of those projects located in the Central Belt, and only two
including Tarbert from the Highlands and Islands region. 
3.4 The Council secured £40,000 from the HPP and £40,000 from the Heritage
Fund for a Development Phase. The Council confirmed £60,000 of match
funding through Crown Estates Funding, to allow officers to progress with the
Development Phase, agreed at Council in June 2023. 
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3.5 So far, the Council have appointed a Project Officer for the Tarbert Heritage
Regeneration Scheme and also conservation accredited architects who will
develop the scheme and produce the submission of the Delivery Phase
application; engaging with the community and the area partnership group to
help shape the project’s key actions; priority building surveys and cost analysis;
and a material and skills audit. 
3.6 There has been limited interest from tenderers to date, meaning we have only
been able to appoint consultants for 4 out of 8 lots of work. Consultants who
will develop the evaluation criteria, training and events plans, and audience
development for the scheme are still to be appointed. We have revised the
briefs for these pieces of work with help from NLHF and Argyll and Bute
Council’s Procurement Team and have posted on Public Contract Scotland
(PCS) in order to gain wider interest. It should be noted that a draft of all 8 lots
of work is due to be submitted to the funder at the end of July 2024 if we are
aiming for a November 2024 application submission. Therefore, if we are not
successful in obtaining tenderers in this round, we may need to postpone the
application until March 2025.   
3.7 The funders require significant public consultation to take place prior to
submitting a Delivery Phase application. We are working with the funders to
make sure that we adequately cover this requirement but this may also preclude
us from being able to submit an application in November 2024.     
3.8 It should also be noted that if the Council was successful in the Delivery Phase
application, there will be a requirement to identify Council funding towards the
Delivery Phase costs. For the Delivery Phase, HES will grant support of up to
50% of the costs and grants will typically range between £750k and £1.5m. For
the Heritage Fund, grant requests between £250k to £1m, require a contribution
of at least 5% of total costs, and applications between £1m - £10m require a
contribution of at least 10% of total costs. 
3.9 It is difficult to estimate costs for the 5 year Delivery Phase at this stage as the
Development Phase activity is ongoing, but previous levels of match funding
from the Council in regard to CARS has been in the region of £500k and with
the current economic climate we anticipate around £650k of Council match
funding, seeking under £1m from each of the funders for a £2-£3m scheme.
There is the option for capital funding to come from future Crown Estate funding
and it would be spread over a 5 year period. Also, there is an option of Private
Sector Housing Grant funding for the match, which would also include a
contribution from building owners as part of the match funding package. 
3.10 Officers will update Council on final costs prior to the submission of the Delivery
Phase application which is currently anticipated to be in November 2024. If this
application date changes, due to a lack of interest from tenderers in the
outstanding lots of work and the funder’s requirements for public consultation,
Officers will update Members at the next Area Committee.   
4.0 CONCLUSION
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4.1  This report provides an update for the Area Committee on the progress with the
Development Phase of the Tarbert Regeneration Scheme. It should be noted
that the interest from tenderers has been limited and if this current procurement
drive is not successful, we may need to postpone the Delivery Phase
application date to March 2025. 
4.2  A cost analysis will inform the outcomes of the potential projects that will be put
forward for the Delivery Phase of the scheme. The potential projects will be
provided in detail at the September 2024 Area Committee. Each
aforementioned fully costed scheme would require a financial contribution from
the Council over a 5 year delivery period. If our Delivery Phase application is
successful, the Council would be required to identify funding towards the
Delivery Phase costs. 
5.0 IMPLICATIONS
5.1 Policy - The scheme aligns with objectives set out in the Council’s Corporate
Plan and Economic Strategy. 
5.2 Financial - If successful in the Delivery Phase application, the Council will
require to commit match funding for this phase, spread over a 5 year period. It
is difficult to estimate costs at this stage as this will be established through
Development Phase activity, but previous levels of match funding in regard to
CARS has been in the region of £500k and with the current economic climate,
we anticipate around £650k of Council match funding required. There is the
option for capital funding to come from future Crown Estate funding as well as
Private Sector Housing Grant funding. Contribution from building owners would
also form part of the match funding package. 
5.3  Legal - Council will comply with funding requirements of both HPP and Heritage
Fund programmes. 
5.4  HR - Staff resources will be required to undertake the necessary work to support
the Project Officer in submission of the Delivery Phase application. 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – None.
5.5.2  Socio-economic Duty - Funding is designed to offer improved socio-
economic opportunities for local communities. 
5.5.3  Islands – None. 
5.6 Climate Change - It is a requirement from the funders to fully consider and
propose climate mitigation measures within the Development and Delivery
Phases of the project.  
5.7 Risk - There is a risk to align both HES and NLHF programmes, however, both
funders have stated that they are working closely to make this as aligned as
possible. The scheme is reliant on strong support from the local community and
building owners including businesses. It is anticipated that we will be successful
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with our Delivery Phase application, however, as this is a competitive process
there is a risk we will not proceed to the Delivery Phase. 
5.8  Customer Service – None. 
5.9 The Rights of the Child (UNCRC) – None. 
Kirsty Flanagan, Executive Director with responsibility for Development and
Economic Growth
Councillor Math Campbell-Sturgess, Policy Lead for Business Development 
19 April 2024                                                  
For further information contact: 
Fergus Murray, Head of Development and Economic Growth 
Fergus.Murray@argyll-bute.gov.uk 
Jonathan Welch, Transformational Projects and Regeneration Manager
Jonathan.Welch@argyll-bute.gov.uk 
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ARGYLL AND BUTE COUNCIL         MAKI AREA
COMMITTEE                                                                     
CHIEF EXECUTIVE’S UNIT         5th June 2024 
SUPPORTING COMMUNITIES FUND 2024/25 
1.0 EXECUTIVE SUMMARY  
1.1 The purpose of this report is to decide on the allocation of the Council’s Supporting
Communities Fund (SCF) for Mid Argyll, Kintyre and the Islands.
1.2 The total Supporting Communities Fund budget made available by the Council for
allocation in Mid Argyll, Kintyre and the Islands for distribution in 2024/25 is
£29,617.50.
1.3 It is recommended that 15 applicants are awarded funding with the funding
available.
1.4 Applicants awarded funds from the Council’s Supporting Communities Fund
have 18 months in which to spend the funds. 
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ARGYLL AND BUTE COUNCIL      MAKI AREA COMMITTEE 
CHIEF EXECUTIVE’S UNIT          5th June 2024 
SUPPORTING COMMUNITIES FUND 2024/25 
2.0 INTRODUCTION 
2.1 The report details recommendations for the award of the Council’s Supporting
Communities Fund (SCF). The Supporting Communities Fund available by
Council in Mid Argyll, Kintyre and the Islands for 2024/25 is £29,500.  
2.2 The total available for allocation is £29,617.50 due to the return of unspent
funds from previous applicants.
2.3 Organisations applying to the fund were able to request up to £2,500.  The SCF
is popular and this year has attracted 39 applications from the Mid Argyll, Kintyre
and the Islands area, requesting over £80,000.
2.4 Applications have been scored by the Council’s Community Development Team
against criteria set out in the guidance (https://www.argyll-bute.gov.uk/my-
community/communities-and-partnerships/supporting-communities-fund) Also
the SCF Scoring Matrix can be found here Supporting Communities Fund -
Scoring Matrix (argyll-bute.gov.uk). A summary of all applications is appended
to this report.  15 are recommended to be funded with the funding available.  
3.0 RECOMMENDATIONS 
3.1 Members are asked to agree that the 15 applications, marked as ‘Award’ or
‘Partial award’ within Appendix 1 are awarded funding from the Supporting
Communities Fund totalling £29,617.50. Detailed information about these projects
is contained within Appendix 2. 
4.0 DETAIL 
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4.1 The SCF is assessed through a robust process which involves financial checks
and Community Development Team contact with the applicant to verify any
information where required.  All applicants need to provide satisfactory essential
information on governance and finance to be eligible.  Scoring is based on a set
of criteria outlined in the guidance and made available on the council’s website. 
Applications to the fund must be for projects that come under one or more of these
categories:
• Fairer Communities – tackling poverty by sharing opportunities.   
• Resilient Communities – community capacity building/rebuilding and
repairing from a pandemic
• Greener, Cleaner Communities – environmental action to support
addressing climate change 
• Creative Communities – creativity for health and wellbeing  
4.2 Of the 39 applications received (requesting a total of £83,451.01), 1 was
withdrawn. Of the 38 remaining applications, 22 are either new applicants to the
fund or have not applied within the last two years.  The standard of applications
was high.
4.3 Of the applications to the SCF, 15 are recommended to be awarded funding.
Three of these are for island based projects. The applications recommended for
funding are labelled as ‘Award’ or ‘Partial award’ in the recommendation column
in Appendix 1. The detail of the projects is in Appendix 2.    
4.4 The projects recommended will deliver a range of activities from a life skills course
for young people, delivered in partnership with care home residents, to funding a
post for a volunteer coordinator for a community garden.
4.5 Unsuccessful applications, due to funds available, are marked as ‘No award’ in
Appendix 1.  These applicants will be offered support from the Community
Development Team and provided with information on alternative sources of
funding. 
4.6 This year the total of £29,617.50 available for allocation is comprised of:
• £29,500 from the Council’s Supporting Communities Fund.
• Return of unspent funds from projects from the financial periods 2022/23
due to changes to planned activity.
4.7 Successful projects funded have to complete a report at the end to evidence the
impact of the spending of the money. The results of this are brought to Area
Committee in March 2026, if not before depending on project duration. 
5.0 CONCLUSION 
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5.1 The Supporting Communities Fund application and assessment process has
been completed as set out within its guidance (Supporting Communities Fund |
Argyll and Bute Council (argyll-bute.gov.uk). 
5.2 The recommendations made fully allocate the funding available for financial year
2024/25.
5.3 The 15 projects being put forward for an award will help communities to deliver
priority activities in their area in 2024/25.
5.4  All applicants to the fund are supported throughout the process and beyond by
the Community Development Team.
5.5 Given that fund is oversubscribed, the team is considering potential changes to
the fund for the future and recommendations will come to members to decide.
6.0 IMPLICATIONS
6.1 Policy: n/a
6.2 Financial: Recommendations in the report are limited to the budget allocation
available in 2024/25 for the Supporting Communities Fund in Mid Argyll, Kintyre
and the Islands.
6.3  Legal:  Applications are initially assessed to ensure that groups are constituted
with managed accounts.
6.4  HR: n/a 
6.5  Fairer Scotland Duty: The Supporting Communities Fund supports community
groups in tackling poverty, reducing inequality and building a fairer and more
inclusive Scotland. 
6.5.1   Equalities - protected characteristics: Applicants are given the options
of receiving the application in large print and other languages. 
6.5.2   Socio-economic Duty: None known 
6.5.3  Islands: 7 of the applicant projects are island based.  3 of these are
being recommended funding.
6.6 Climate Change: One of the four criteria within the process is specific to
mitigating climate change. 
6.7 Risk: risk to the public pound is managed through the assessment and scoring,
and through end of project monitoring process.
6.8  Customer Service: None
6.9      The Rights of the Child (UNCRC): None 
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Pippa Milne
Chief Executive 
Councillor Mark Irvine
Policy Lead
5th June 2024                                                 
For further information contact: 
Ailie Law – Community Development Officer
Tel. 01546 604707
Email.  ailie.law@argyll-bute.gov.uk 
Amie Dow - Community Development Officer
Tel. 01546 604707
Email. amie.dow@argyll-bute.gov.uk 
Suzanne Mason- Engagement and Communities Lead
Tel. 01436 658933
Email. suzanne.mason@argyll-bute.gov.uk 
APPENDICES
Appendix 1- Assessment Score and Recommendations
Appendix 2 – Project Summary Sheet
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Appendix 1 – Assessment Score and Recommendations 
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Appendix 2 – Project Summary Sheet         
Applications Received (in order of scoring by Community Development Officer)
For submission to Mid Argyll & Kintyre Area Committee for final decision (maximum
value £2,500). 
Ref:  1
Applicant: Achnamara Community Trust
Recommended Award: £1100 Assessment Score (out of 10): 8.5
Project Summary: 
A DDA compliant handrail for the village hall external ramp to ensure safety.
Facilitator costs for 4x 2hr free sessions bespoke first responder, defibrillator and
first aid training for up to 12 community members each session to promote health
and safety and improve response in emergency situations. Commissioning
valuation of a piece of land encompassing the Achnamara slip to further the aim of
purchasing the slip on behalf of the community in order to increase community
strength and allow them to maintain it.
Recommendation:  Award
Conditions: No conditions 
Ref:  2
Applicant: Moving On Mid Argyll
Recommended Award: £2500 Assessment Score (out of 10): 8.3
Project Summary:
Electricity for 1 year to service a new partnership led Food Share and Advice
Support Hub, which will give people and agencies such as Social Services and
CAB direct access to free food, support, information and advice, whist promoting
referrals to other agencies, autonomy and choice. The long-term intention is to
develop a service which supports people to find employment, grow and prepare
their own food and decrease reliance on food banks. 
Recommendation:  Award 
Conditions: No Conditions 
Ref:  3
Applicant: Youth Impact
Recommended Award:£1700 Assessment Score (out of 10): 8.3
Project Summary:
Staffing costs to deliver four 6 week programmes teaching essential life skills to
people aged 16-25 and a mini programme for 11-16 year olds, thus assisting them
to achieve their short and long term life goals. Kitchen Hire for 4 sessions to
enable attendees to produce an end of programme meal for partners including
Women’s Aid and the Job Centre. Consumables and DIY items such for use
during programme sessions. The project is delivered in partnership with residents
from a local residential home who will assist in teaching living skills.
Recommendation: Award
Conditions: No Conditions 
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Ref:  4
Applicant: Tayvallich Initiative
Recommended Award: £2500 Assessment Score (out of 10): 8.2
Project Summary:
Village Hall Hire, refreshments, and consultant fees to deliver 6 x consultant led
community consultation days to assist the community to establish a vision for the
Tayvallich Community Action Plan in order for the community to identify future
priorities and how to meet them as a collective. 
Recommendation: Award
Conditions: No Conditions 
Ref:  5
Applicant: Kilmory Dunadd Camanachd
Recommended Award: £2128 Assessment Score (out of 10): 8.1
Project Summary:
24 Shinty Balls, 5 sticks and 5 helmets to allow players to participate who don’t
own their own equipment. Attendance fees and expenses for three youth players
to attend Shinty development camp, to develop skills, commitment and insure
access to camp regardless of financial means. Mini bus hire, to reduce costs for
players and reduce environmental impact by players travelling to games together.
Recommendation: Award
Conditions: No Conditions 
Ref:  6
Applicant: Islay and Jura Community Enterprises
Recommended Award: £2500 Assessment Score (out of 10): 7.5
Project Summary:
40 x sessions of rookie lifeguard training instruction for 10-15 year olds with
targeted transport across Islay and Jura, plus open water safety awareness
sessions delivered in schools.
Recommendation: Award
Conditions: No conditions 
Ref:  7
Applicant: Ionad Chaluim Chille Ìle/ Islay Gaelic Centre
Recommended Award: £2500 Assessment Score (out of 10): 7.5
Project Summary:
Hospitality and refreshments, with advertising and administration for
intergenerational Gaelic speaking sessions with Bowmore Primary Gaelic Medium
education school pupils.
The project will save old stories relating to Islay’s Gaelic Heritage for visitors to the
island and for future generations and provide a space for many people who no
longer interact in Gaelic to reconnect with their Gaelic Heritage. This social and
cultural experience will benefit socially isolated Gaelic speakers, allow them to
reconnect with their first language with mental health and wellbeing benefits.
Intergenerational transmission of the language will take place through the
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introduction and interpretation of stories about Islay’s Gaelic Heritage from older
Gaelic speakers to a new generation of younger people in Islay.
Recommendation: Award
Conditions: No conditions 
Ref:  8
Applicant: South Kintyre Development Trust
Recommended Award: £2500 Assessment Score (out of 10): 7.4
Project Summary:
Staffing costs for Volunteer Coordinator to ensure continuity of Community
Growing Spaces through wider volunteer recruitment.
This will progress the Kintyre Climate Action project, Gateway Garden and Herb
Garden. Groups taking on a raised bed include The Link Club, Grammar School,
Aqualibrium Nursery and Bangladeshi Women’s Group. 2 of the 10 beds are
wheelchair accessible. The Volunteer Coordinator will also be a gardener with
extensive knowledge of growing, assisting the Head Gardener with the general
running of the Community Growing Spaces.
Recommendation: Award
Conditions: No conditions 
Ref:  9
Applicant: Carradale Coastal Creatives
Recommended Award: £1896 Assessment Score (out of 10): 7.4
Project Summary:
Artists’ consumables and equipment, and hall hire, to enable a user led community
art group to launch with monthly meetings for 1 year at minimal cost, and host an
exhibition of their works, in order to increase artistic skills, use art as a vehicle for
therapeutic work, reduce isolation and improve mental health and wellbeing. 
Recommendation: Award
Conditions: No Conditions 
Ref:  10
Applicant: Tarbert and Skipness Community Trust
Recommended Award: £ 2500 Assessment Score (out of 10): 7.4
Project Summary:
3 x community artist led workshops, including tools and creative materials for
young people and families in producing a temporary 3D art installation located in a
prominent position within Tarbert village, using marine related litter collected by
community beach cleans, fixed to a welded steel framework.
Workshops will enable specific community groups including schools to develop the
art work and provide an opportunity to engage and discuss origins of local marine
litter and care of the wider marine environment with participants, with publicity and
refreshments for the events.
Recommendation: Award (partial award)
Conditions: No conditions 
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Ref:  11
Applicant: MACC Business Park
Recommended Award: £ 2500 Assessment Score (out of 10): 7.4
Project Summary:
Continuation of the development of the young STEM leader rocket launch
programme to be delivered in accordance with national standard criteria, learners
will complete a rocket launch workshop and achieve a certificate. Teachers will
learn skills to deliver the STEM programme in future. The programme continues to
be supported by Argyll and Bute Council’s Digital Learning team, SSERC Young
STEM Leaders and Developing the Young Workforce.
Recommendation: Award 
Conditions: No conditions 
Ref:  12
Applicant:  Campbeltown Picture House
Recommended Award: £2000 Assessment Score (out of 10): 7.3
Project Summary:
Film screening fees and staffing costs for 320 people to attend ‘Cans Film
screenings’ once a month, to enable low income households to view films for the
cost of a can of food, whilst supporting the local food bank with donations during
their quiet period. The number of screenings is dictated by the number of
attendees at each screening
Recommendation: Partial award
Conditions: 
Ref:  13
Applicant: MAC Pool
Recommended Award: £500 Assessment Score (out of 10): 7.3
Project Summary:
Staffing and overheads for half price swimming for 200 swims for people in receipt
of benefits, thus increasing access to swimming for those with low income.
Staffing and overheads for 500 free swimming sessions for local children who
need to learn to swim 
Swim floats, aids and play equipment to enable equipment loan for those who
require them, and to support children’s swimming lessons and play sessions. 
Recommendation: Partial award
Conditions: 
Ref:  14
Applicant: DOCHAS Carers Centre
Recommended Award: £2000 Assessment Score (out of 10): 7.3
Project Summary:
Facilitator costs and materials to hold 16 x 2hr clay based art sessions during
groups set up for unpaid carers, young carers, people with dementia and
neurological conditions in order to promote mental health and wellbeing and
encourage engagement with the service. 
Recommendation: Partial award
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Conditions: 
Ref:  15
Applicant: Citizens Advice MAKI 
Recommended Award: £793.50 Assessment Score (out of 10): 7.3
Project Summary:
Laptop, stationary, telephone, internet access and room booking for 3hrs per
month for 16 months, to support the launch of a Volunteer recruitment project to
tackle poverty and increase community capacity building on the islands and in
remote areas of Mid Argyll.
Recommendation: Partial award
Conditions: 
Ref:  16
Applicant: Multiple Sclerosis Centre, Mid Argyll
Recommended Award: £0 Assessment Score (out of 10): 7.2
Project Summary:
Staffing and refreshments for a pie and a (non-alcoholic) pint for men’s social
group at MS Centre.12 sessions to improve mental wellbeing and tackle isolation, 
activities include upcycling of a horsebox, transforming it into a mini workshop and
memory boosting conversations using photos of old Lochgilphead and Ardrishaig.
Recommendation: No award
Conditions: 
Ref:  17
Applicant: Craignish Village Hall
Recommended Award: £0 Assessment Score (out of 10): 7.2
Project Summary:
Lead practitioner fees, materials and refreshments for 5x Lantern Building
Workshops, and a Lantern Exhibition featuring factual talks, information boards,
and interactive exhibits to raise awareness of protecting the Celtic Rainforest in
Argyll. Open to all, but specifically targeting P6-S6 Children to contribute towards
their John Muir Trust Award.
Recommendation: No Award
Conditions: 
Ref:  18
Applicant: The Community Bureau
Recommended Award: £0 Assessment Score (out of 10): 7
Project Summary:
Staff hours, volunteer mileage and refreshments for 36 staff led sessions twice a
week, 29th July- 1st December to provide training, learning and social activities
identified by group members including IT, Literacy, Arts and Crafts, Health and
Wellbeing, and Living Skills. To assist and encourage community members who
struggle with IT and social media to have a voice.
Recommendation: No Award
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Conditions: 
Ref:  19
Applicant: Live Music Now Scotland
Recommended Award: £0 Assessment Score (out of 10): 7
Project Summary:
8x Musician’s fees, lunch and travel to deliver a 1 hour participatory music
performance to 7 care homes and 2x 45minute performances to one primary
school in order to bring music to a wider audience, and improve health and
wellbeing.
Recommendation: No Award
Conditions: 
Ref:  20
Applicant: Inveraray Senior Citizens
Recommended Award: £0 Assessment Score (out of 10): 6.7
Project Summary:
Transport costs for the annual club Coach trip to the Riverside Transport Museum
in Glasgow followed by a visit to Dobbies Garden Centre at Braehead, and funding
for an evening meal on the return journey for all 29 attendees to reduce isolation,
promote wellbeing and provide a change of scenery. 
Recommendation: No Award
Conditions: 
Ref:  21
Applicant: South Kintyre Seniors Forum
Recommended Award: £0 Assessment Score (out of 10): 6.7
Project Summary:
Day trips for people over sixty years for wellbeing visits to local scientific, natural
history and heritage sites, with transportation and occasional overnight
accommodation. The group trialled a successful pilot trip to Culloden and will link
with other older peoples groups from Helensburgh and Oban.
Recommendation: No award
Conditions: 
Ref:  22
Applicant: Ford Hall
Recommended Award: £0 Assessment Score (out of 10): 6.6
Project Summary:
A village event for the community to discuss the formation of the Ford Village
Community Action Plan, with entertainment and generator hire, locally produced
food and barbequing equipment. Items to support continuation of gardening, book
club, fitness club, coffee morning and games sessions. Contribution towards a
consultant fee for the Community Action Plan.
Recommendation: No award
Conditions: 
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Ref:  23
Applicant: Isle of Jura Development Trust
Recommended Award: £0 Assessment Score (out of 10): 6.6
Project Summary:
Engagement of a consultant to advise a steering group on how to run a community
fund for activities on Jura by appealing to financiers, this will expand on the
community action plan, enabling community priorities to be funded by the scheme.
Jura does not have any community benefit schemes and the Trust is seeking ways
to fund future activities to strengthen community capacity.
Recommendation: No award
Conditions: 
Ref:  24
Applicant: 1st Campbeltown Brownies
Recommended Award: £0 Assessment Score (out of 10): 6.5
Project Summary:
Coach travel costs and tickets for a group of 30 Brownies aged 7-10 years to the
Theatre Royal in Glasgow theatre for Aladdin pantomime performance and
including a contribution towards a restaurant meal.
Recommendation: No award
Conditions: 
Ref:  25
Applicant: Ardrishaig Community Trust
Recommended Award: £0 Assessment Score (out of 10): 6.4
Project Summary:
A social group for older people on low incomes and carers to enjoy 30 sessions of
games and musical entertainment with soup refreshments to tackle isolation,
including ingredients for soup and venue hire. The group was established to assist
with the cost of living crisis, rural isolation and getting older people back into
circulation after the pandemic.
Recommendation: No award
Conditions: 
Ref:  26
Applicant: Bruichladdich Hall Committee
Recommended Award: £0 Assessment Score (out of 10): 6.4
Project Summary:
A bluetooth speaker, circuit training equipment and fitness mats, soft play ball pool
and balls and a bingo machine to support existing community activities and start
new activities in the village hall.
Recommendation: No award
Conditions: 
Ref:  27
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Applicant: Cairnbaan Community Trust
Recommended Award: £0 Assessment Score (out of 10): 6.2
Project Summary:
IT equipment, promotional banners, stationary, PPE, public liability insurance,
website costs and catering to support the trust to start operating and to deliver 3
community events and a school session in order to bring community members
together.
Recommendation: No Award
Conditions: 
Ref:  28
Applicant: Culture Heritage and Arts Assembly (CHARTS)
Recommended Award: £0 Assessment Score (out of 10): 6.2
Project Summary:
For a workshop facilitator and their expenses, staffing, director, organisational and
promotional costs plus materials to deliver the Keeping it Creel: Fishing in Kintyre’
exhibition which includes 4 workshops at Campbeltown museum for brownies and
scouts, older people, rural schools and the general public. One activity will be
children designing fisherman’s jumpers and older people knitting the designs. 
Recommendation: No Award
Conditions: 
Ref:  29
Applicant: Kintyre Seasports
Recommended Award: £0 Assessment Score (out of 10): 6.2
Project Summary:
Certified RYA sailing and canoeing training instruction for people on low incomes
and disabled people. Barriers to participation in sea-sports such as stigma in
receiving financial support are removed via an anonymous application process. All
courses for children and adults are disabled accessible and build skills and
confidence to participate in local club sessions without support, including driving
safety boats, a fun activity as well as vital to support sailing activity for others.
When qualified, participants can take others out on the water as they gain
experience. 
Recommendation: No award
Conditions: 
Ref:  30
Applicant: Argyll Talking Newspapers
Recommended Award: £0 Assessment Score (out of 10): 6.1
Project Summary:
An upgrade of receiving and listening technology to assist visually impaired people
to stay in touch with their communities via talking newspapers and to access digital
audio entertainment. A contribution is requested towards the outreach to install an
Alexa device and to explain the technology to users, with assistance from the
RNIB, social services and families/ carers.
Recommendation: No award
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Conditions: 
Ref:  31
Applicant: Campbeltown Christmas Lights
Recommended Award: £0 Assessment Score (out of 10): 6.1
Project Summary:
Insurance, LED Festoon Lighting for the Square which will be permanently
installed for year round use, and installation wire for the Campbeltown Christmas
Light display and annual parade featuring local businesses and service providers.
Recommendation: No Award
Conditions: 
Ref:  32
Applicant: Argyll FM
Recommended Award: £0 Assessment Score (out of 10): 6
Project Summary:
Equipment, installation, commissioning and data connection costs, plus
recruitment and training costs for volunteers and broadcasters in order to deliver a
pilot project to future proof the service, improve reception, accessibility and
reliability. Hoping to involve young people in the project.
Recommendation: No Award
Conditions: 
Ref:  33
Applicant: JamDram Jura Amateur Dramatic society
Recommended Award: £0 Assessment Score (out of 10): 5.9
Project Summary:
Scripts, Licence fees, venue hire for 2 productions and purchase of lighting
equipment for a newly established amateur drama group on Jura, to offer high
quality affordable productions providing community entertainment and the
opportunity for skills development of roles on and off stage, including managing
lighting, sound and set changes. The group wants to develop play readings,
workshops and productions to encourage others to join and develop theatre skills.
Recommendation: No award
Conditions: 
Ref:  34
Applicant: South Islay Development
Recommended Award: £0 Assessment Score (out of 10): 5.8
Project Summary:
A marquee, hall hire and equipment for children’s sports day including awards and
volunteer expenses.
Recommendation: No Award
Conditions: 
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Ref:  35
Applicant: West Kintyre Promotions
Recommended Award: £0 Assessment Score (out of 10): 5.7
Project Summary:
Inflatable hire from Event Ninja, artists fees and PA equipment, as well as portaloo
hire for a fun day at Clachan, a follow up to the React Funday held in Tayinloan
last year, this will be a moveable event across West Kintyre with stalls, live music,
games and local food and drink in an all-day event, showcasing the very best of
West Kintyre communities.
Recommendation: No award
Conditions: 
Ref:  36
Applicant: Shopper Aide
Recommended Award: £0 Assessment Score (out of 10): 5.6
Project Summary:
Staffing and social activity sessions over 14 weeks for Elderberries group to
reduce isolation and loneliness for over 60s including people with dementia.
The organisation supports South Kintyre to live independently at home via a
variety of services including assistance with shopping, transport and social
activities.
Recommendation: No award
Conditions: 
Ref:  37
Applicant: Kintyre Way
Recommended Award: £0 Assessment Score (out of 10): 5
Project Summary:
Contractor fees for 12 days (approximately 2 per month) to develop income
generating arms to the organisation in order to reduce dependency on funding
streams.  
Recommendation: No Award
Conditions: 
Ref:  38
Applicant: Cantilena Festival
Recommended Award: £0 Assessment Score (out of 10): 4.7
Project Summary:
Pop up workshops and evening concerts of chamber music for strings, piano and
guitar, promoting community engagement with classical and traditional music. The
festival offers a side-by-side opportunity for students from the Royal Conservatoire
of Scotland in Glasgow to perform alongside professional musicians for audiences
in formal, informal and outdoor community settings, continuing this cultural
tradition on Islay.
Recommendation: No award
Conditions: 
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1
ARGYLL AND BUTE COUNCIL MID-ARGYLL, KINTYRE AND
THE ISLANDS AREA
COMMITTEE
CUSTOMER SUPPORT SERVICES 5 JUNE 2024
AREA PERFORMANCE REPORT – FQ4 2023/24
1.0 BACKGROUND
1.1 This paper presents the Area Performance Report for Financial Quarter 4 2023/24
(January to March 2024) and illustrates the agreed performance measures.
1.2 The features of the Performance Report are as follows:-
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is coded to identify the level of reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and four previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the Responsible Officer.
o Where possible performance is presented at both Area and Council
level.
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee.
1.4 As part of our improvements to performance reporting and making best use of the
digital technology available to us, the information contained in this report is also
available in your online scorecard. If support is required to navigate the online
scorecard please contact lorna.gillies@argyll-bute.gov.uk
1.5 To improve the response to performance queries, it is requested that should there
be any queries that either the Responsible Person or Kay Owen are contacted.
This should enable some queries being resolved or clarified prior to the Area
Committee meeting, and therefore being carried forward as Actions at a
subsequent meeting.
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2
2.0 RECOMMENDATIONS
2.1 It is recommended that the Area Committee –
a) Notes and considers the performance and supporting commentary as
presented.
3.0 IMPLICATIONS
3.1 Policy All of the indicators in this report are based on 
agreed Council policy.
3.2 Financial All indicators with financial implications are actively
managed through agreed budget monitoring 
processes.
3.3 Legal All appropriate legal implications are complied with.
3.4 HR All HR implications are actively managed  
through agreed Wellbeing and Management 
monitoring processes.
3.5 Fairer Scotland Duty See below.
3.5.1 Equalities All activities comply with Equal Opportunities/Fairer
Scotland Duty policies and obligations.
3.5.2 Socio-economic Duty All activities comply with the council’s socio- 
economic duty.
3.5.3 Islands Duty All activities comply with the council’s islands
duty.
3.6 Climate Change The Council is committed to working towards net
zero.
3.7 Risk Without this information Elected Members are less
informed of activities within their area.
3.8 Customer Service All activities with customer feedback or insight are
rigorously monitored for improvement.
3.9 The Rights of the Child (UNCRC): This report highlights examples of how the
Council is committed to, and working towards reducing
child poverty and improving outcomes for every child.  
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services
Jane Fowler
Head of Customer Support Services
7 February 2024
For further information, please contact:
Kay Owen
Team Lead - Organisational Development Project Office - Customer Support Services
01546 604073
Appendix 1: FQ4 2023/24 MAKI Performance Report
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Appendix 1
Page 1 
All Areas 
FQ4 2023/24 Overall Performance Summary 
The information presented is a summary of the agreed measures. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.  
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Appendix 1
Page 2
Performance Reporting
All Areas .................................................................................................................................................................................................................................................. 1
Performance Reporting .............................................................................................................................................................................................................................. 2
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Mid Argyll, Kintyre and Islay .................................................................................................................................. 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Mid Argyll, Kintyre and Islay .......................................................................................................................................................... 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Mid Argyll, Kintyre and Islay ................................................................................................................................. 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 12
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 13
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 13
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 14
Maximise the percentage of 16-19 years olds participating in education, training or employment – Mid Argyll, Kintyre and Islay ...................................... 14
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 14
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Number of affordable social sector new builds completed per annum – Mid Argyll, Kintyre and Islay ................................................................................... 16
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Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 17
Percentage of pre-planning application enquiries processed within 20 working days – Mid Argyll, Kintyre and Islay ........................................................... 17
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 17
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 19
Householder planning applications – average number of weeks to determine – Mid Argyll, Kintyre and Islay ...................................................................... 19
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 20
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Number of new homeless applicants who required temporary accommodation this period ......................................................................................... 21
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 22
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 22
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 23
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
Street lighting – percentage of faults repaired within 10 days – Mid Argyll, Kintyre and Islay ................................................................................................. 24
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 24
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 25
Total number of complaints regarding waste collection – Mid Argyll, Kintyre and Islay .......................................................................................................... 25
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 25
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 26
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 26
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 27
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 27
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 28
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 29
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COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 29
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Mid Argyll ............................................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Kintyre ..................................................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Islay ......................................................................................................................................... 31
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 31
Making It Happen ............................................................................................................................................................................................................................. 32
Teacher sickness absence – Mid Argyll, Kintyre and Islay ........................................................................................................................................................... 32
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 32
Making It Happen ............................................................................................................................................................................................................................. 34
LGE staff (non-teacher) sickness absence – Mid Argyll, Kintyre and Islay .................................................................................................................................. 34
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 34
Making It Happen ............................................................................................................................................................................................................................. 36
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 36 
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Corporate Outcome No.1 – People live active, healthier and independent lives
COI – Maximise distribution of Scottish Welfare Fund
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only.
Reporting Period Target Actual Status
FQ4 2022/23 95.3% 144.0% Green
FQ1 2023/24 95.3% 112.9% Green
FQ2 2023/24 95.3% 134.3% Green
FQ3 2023/24 95.3% 138.2% Green
FQ4 2023/24 95.3% 128.6% Green
This indicator for FQ4 has exceeded the target however the actual has decreased since the last reporting period.
FQ4 Comment 
At 31st March 2024 we have a total spend of £589,168. This represents an overspend of £130,884 on our programme funding allocation of £458,284. However
year end spend was less than we had projected due to a reduction in spend between January and March, which was less than in previous years. Scottish
Government have confirmed that we have the same programme funding for 2024/25 and the Council has approved a £250,000 cost and demand pressure for that
year.  We will continue to monitor spend closely on a month to month basis going forward.
Responsible person: Fergus Walker
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Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 100% 95% Red
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green 
This indicator for FQ4 has met the target with no change in performance since the last reporting period. 
FQ4 Comment
This is a voluntary survey with no obligation for clients to respond either in full or in part. It is also common for incomplete returns to be received. In FQ4 2023/24,
12 survey forms were distributed to clients. 12 were returned. Of these 12 returns, 11 responded to the question relating to being better able to deal with their
financial problems. Of these 11 respondees, 11 responded positively, whilst 0 responded negatively. Accordingly, 100% of clients that responded were positive
about their experience i.e. no negative comments or responses were reported.
Responsible person: Lee Roberts 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 36 No target 
FQ1 2023/24 No target 51 No target
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 69 No target
FQ4 2023/24 No target 21 No target 
The indicator for FQ4 shows the number of parking penalty notices has decreased since the last reporting period. 
FQ4 Comment
Inveraray waiting restrictions not enforceable this quarter and pay and display car parks free. Tarbert lining unenforceable (trunk road area).
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 1,332 No target 
FQ1 2023/24 No target 1,816 No target
FQ2 2023/24 No target 1,172 No target
FQ3 2023/24 No target 1,015 No target
FQ4 2023/24 No target 1,196 No target 
This indicator for FQ4 shows the number of parking penalty notices has increased since the last reporting period. 
FQ4 Comment
Historical lining and signage issues continue in certain areas of Argyll & Bute - officers are arranging for lining to be redone when the lining teams are available and
weather permitting. Given it is off-season the rate of non-compliance in some areas is disappointing.
Responsible person: Hugh O’Neill 
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Corporate Outcome No.2 – People live in safer and stronger communities
Car parking income to date – Mid Argyll, Kintyre and Islay
Performance is presented cumulatively for both Area and Council-wide levels.  For individual car parks, the income is presented on a quarterly basis.
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ4 2022/23 £63,673 £66,911 Green
FQ1 2023/24 £16,315 £19,706 Green
FQ2 2023/24 £40,722 £38,087 Red
FQ3 2023/24 £55,578 £65,965 Green
FQ4 2023/24 £67,493 £66,252 Red
This indicator for FQ4 shows the cumulative amount of income collected is lower than the cumulative target.  There is no performance trend as this data is
cumulative.
FQ4 Comment
Income figure are broadly on target. Limited charging within MAKI, primarily in Inveraray (and only seasonal) with the only other charged park being the Lorne
Street Coach & Lorry Park.
Responsible person: Hugh O’Neill
Actual quarterly income collected in Mid Argyll, Kintyre and Islay during FQ3 and FQ4.
Car Park Location FQ3 Actual FQ4 Actual
Fisher Row, Inveraray £5,833 £34
The Avenue, Inveraray £15,172 £106
Front Street and Toilets, Inveraray £6,859 £148
Lorne Street, Lochgilphead £14 £0
MAKI (parking permits) £0 £0
Total £27,878 £288
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Car parking income to date – Argyll and Bute
Performance is presented cumulatively for both Area and Council-wide levels.
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ4 2022/23 £993,968 £817,788 Red
FQ1 2023/24 £234,056 £253,705 Green
FQ2 2023/24 £584,204 £486,151 Red
FQ3 2023/24 £797,331 £807,348 Green
FQ4 2023/24 £968,262 £937,090 Red
This indicator for FQ4 shows the cumulative amount of income collected is lower than the cumulative target.  There is no performance trend as this data is
cumulative.
FQ4 Comment
Overall, there is a 3% deficit in relation to the target. The new IPS parking meters, alongside its associated back office system, will allow better analysis of parking
trends. The next 12 months will provide a solid baseline for future trends.
Responsible person: Hugh O’Neill
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Corporate Outcome No.2 – People live in safer and stronger communities
Dog fouling – total number of complaints – Mid Argyll, Kintyre and Islay
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 26 No target
FQ1 2023/24 No target 32 No target
FQ2 2023/24 No target 23 No target
FQ3 2023/24 No target 24 No target
FQ4 2023/24 No target 28 No target
This indicator for FQ4 shows the number of dog fouling complaints has increased since the last reporting period.
FQ4 Comment
The number of dog fouling complaints has risen this quarter for the MAKI area, with Islay receiving 0 complaints, Kintyre 17 complaints and Mid Argyll receiving 11
complaints. Where possible the warden service will monitor this situation.
Responsible person: Tom Murphy
Dog fouling – total number of complaints – Argyll and Bute
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 77 No target
FQ1 2023/24 No target 60 No target
FQ2 2023/24 No target 51 No target
FQ3 2023/24 No target 46 No target
FQ4 2023/24 No target 65 No target
This indicator for FQ4 shows the number of dog fouling complaints has increased since the last reporting period.
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FQ4 Comment
It is disappointing that the number of dog fouling complaints received has risen from 46 to 65 this quarter. There was one fine issued from the Kintyre area. The
Warden service will continue to monitor and patrol in an effort to reduce the number of complaints.
Responsible person: Tom Murphy
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 100% 100% Green
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green 
This indicator for FQ4 has met the target with no change in performance since the last reporting period. 
FQ4 Comment
Each care experienced child and young person enrolled in an authority school has tracking and monitoring plans in place via our education management
information system knowns as Seemis. Data collated includes attendance, exclusion, progress and attainment and wellbeing information. The Virtual Head
Teacher (VHT) for Care Experienced Children and Young People (CECYP) works closely with the education data team and receives monthly reports specific to
CECYP. The VHT offers both support and challenge to Designated Managers for CECYP across authority settings to ensure each young person has the correct
framework of support to help them achieve success. The profile of our CECYP continues to be raised through system improvements, training opportunities,
information sharing (as appropriate) leading to greater consideration of personalised support at all stages of the young person’s educational journey. We continue
to develop and refine our tracking and monitoring systems to ensure data is relevant and meaningful. This happens through self-evaluation and linking with wider
local authorities to ensure best practice. Next steps include developing a system to formally track and monitor CECYP who are out-with our authority schools. A
data sharing agreement is currently being produced for this purpose.
Responsible person: Louise Chisholm 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 +/-5.00% -2.56% Green
FQ1 2023/24 +/-5.00% 5.00% Green
FQ2 2023/24 +/-5:00% -7.07% Red
FQ3 2023/24 +/-5.00% 4.12% Green
FQ4 2023/24 +/-5.00% -3.44% Green 
This indicator for FQ4 is below the +/-5.00% target variance however performance has increased since the last reporting period. 
FQ4 Comment
Work is on-going to monitor schools that have a food cost percentage outwith the +/-5% target.
B&C 1.88%, H&L -2.73%, MAKI -4.78%, OLI 1.02%"
B&C 0.54%
H&L -0.52%
MAKI -2.82%
OLI 6.92%
Responsible person: Christine Boyle 
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Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 94.00% 94.70% Green 
FQ1 2023/24 94.00% 94.85% Green
FQ2 2023/24 94.00% 97.28% Green
FQ3 2023/24 94.00% 96.11% Green
FQ4 2023/24 94.00% 96.32% Green 
This indicator for FQ4 is above target and performance has increased since the last reporting period. 
FQ4 Comment
As of 21st March 2024, the Participation figure (16-19 year-olds in employment, training or education) in Mid-argyll, Kintyre and Islay was 943 young people, which
equates to 96.32%. This is 2.32% above target and 0.72% above the annual Argyll and Bute Participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The Participation figure of 96.32% for FQ4 of 2023/24 is a increase of 0.21% on the Participation figure for FQ3
Responsible person: Jennifer Crocket 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 94.00% 93.62% Red 
FQ1 2023/24 94.00% 93.75% Red
FQ2 2023/24 94.00% 95.94% Green
FQ3 2023/24 94.00% 94.37% Green
FQ4 2023/24 94.00% 93.59% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
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FQ4 Comment
As of 21st March 2024, the Participation figure (16-19 year-olds in employment, training or education) for the whole of Argyll and Bute was 3697 young people,
which equates to 93.59%. This is 0.41% below  target and 2.01% below the annual Argyll and Bute Participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The Participation figure of 93.59% for FQ4 of 2023/24 is a decrease of 0.78% on the Participation figure for FQ3.
Responsible person: Jennifer Crocket 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status
FQ4 2022/23 4 4 Green
FQ1 2023/24 0 0 Green
FQ2 2023/24 0 0 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ4 Comment
No social sector new builds were due for completion this period.
Responsible person: Kelly Ferns 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ4 2022/23 67 67 Green
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ4 Comment
No social sector new builds were due for completion this period.
B&C 0 MAKI 0
H&L 0 OLI 0
Responsible person: Kelly Ferns
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75.0% 30.6% Red 
FQ1 2023/24 75.0% 51.7% Red
FQ2 2023/24 75.0% 8.3% Red
FQ3 2023/24 75.0% 28.1% Red
FQ4 2023/24 75.0% 29.3% Red 
This indicator for FQ4 is below target however performance has increased since the last reporting period. 
FQ4 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ4 there has
been a significant increase in output as 41 pre-apps were responded to within MAKI. 34.2% were issued within 6 weeks.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75.0% 55.4% Red 
FQ1 2023/24 75.0% 47.5% Red
FQ2 2023/24 75.0% 49.1% Red
FQ3 2023/24 75.0% 55.0% Red
FQ4 2023/24 75.0% 52.4% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
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FQ4 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ4 48 pre-apps
were responded to within OLI. 93.8% were issued within 6 weeks. This excellent performance is indicative of the more settled position of the OLI DM team.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 8.0 weeks 16.2 weeks Red 
FQ1 2023/24 8.0 weeks 21.4 weeks Red
FQ2 2023/24 8.0 weeks 24.4 weeks Red
FQ3 2023/24 8.0 weeks 23.4 weeks Red
FQ4 2023/24 8.0 weeks 26.0 weeks Red 
This indicator for FQ4 has not met the target and performance has decreased since the last reporting period (lower is best). 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. The determination of an increasing
proportion of older casework items during FQ4 has impacted negatively on overall performance from FQ3. 72% of applications determined in FQ4 were less than 6
months old; these items were determined in an average time of 12.0 weeks.
Responsible person: Peter Bain 
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Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 8.0 weeks 17.3 weeks Red 
FQ1 2023/24 8.0 weeks 21.6 weeks Red
FQ2 2023/24 8.0 weeks 18.1 weeks Red
FQ3 2023/24 8.0 weeks 16.8 weeks Red
FQ4 2023/24 8.0 weeks 20.0 weeks Red 
This indicator for FQ4 has not met the target and performance has decreased since the last reporting period (lower is best). 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. The determination of an increasing
proportion of older casework items during FQ4 has impacted negatively on overall performance from FQ3. 72% of applications determined in FQ4 were less than 6
months old; these items were determined in an average time of 12.0 weeks.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 30 No target 
FQ1 2023/24 No target 32 No target
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 26 No target
FQ4 2023/24 No target 30 No target 
This indicator for FQ4 shows the number of applicants has increased since the last reporting period. 
FQ4 Comment
During FQ4, the housing service provided temporary accommodation for 30 new homeless households. B&C: 14 households (4 x Registered Social Landlord
Property, 1 x Private Sector Property, 6 x Serviced Accommodation, 3 x Bed & Breakfast). H&L: 4 households (2 x Private Sector Property, 2 x Bed & Breakfast).
MAKI: 1 household (1 x Bed & Breakfast). OLI: 11 households (1 x Private Sector Property, 8 x Supported Accommodation, 2 x Bed & Breakfast). 
Please note: 
• The Registered Social Landlord and Private Rented Sector properties are leased by the Council and sub-let to homeless households as temporary
accommodation.
• Serviced Accommodation is available in Cowal and Helensburgh and is for single people providing an en-suite bedroom and shared kitchen facilities.
• Supported accommodation is provided in Lorn by Blue Triangle Housing Association.
• Accommodation may be offered outwith the HMA area that the homeless application was taken due to availability, i.e. application taken in Oban and the
applicant offered accommodation in Dunoon as there was no accommodation available in Oban. 
B&C 14
H&L 4
MAKI 1
OLI 11
Responsible person: Morven Macintyre 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 20.0% 22.5% Green 
FQ1 2023/24 20.0% 10.8% Red
FQ2 2023/24 20.0% 26.5% Green
FQ3 2023/24 20.0% 27.8% Green
FQ4 2023/24 20.0% 14.3% Red 
This indicator for FQ4 is below and performance has decreased since the last reporting period. 
FQ4 Comment
From the 63 contracts awarded during FQ4, 19 contracts received local bids. The nature of the types of contracts awarded can impact on submission of local
bidders. Of the 19 contracts, 9 were awarded to local suppliers (47.4%) with an estimated total contract value of £2.5m. The Procurement, Commercial and
Contract Management Team will continue to support local suppliers by providing useful information on the Council's website.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 No target 43 No target
FQ1 2023/24 No target - No target
FQ2 2023/24 No target 37 No target
FQ3 2023/24 No target - No target
FQ4 2023/24 No target 37 No target 
This indicator is reported in FQ2 and FQ4. 
This indicator for FQ4 shows the number of community benefits has remained the same since the last reporting period. 
FQ4 Comment
During FQ4, 37 community benefits have been achieved through contract management. A full report will be published on the Council's website at this location:
https://www.argyll-bute.gov.uk/business-and-licensing/selling-council/procurement-useful-links-and-documents - following a meeting with the Procurement
Board at the end of April 2024.
Responsible person: Anne MacColl-Smith 
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Page 24 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75% 28% Red 
FQ1 2023/24 75% 17% Red
FQ2 2023/24 75% 63% Red
FQ3 2023/24 75% 57% Red
FQ4 2023/24 75% 50% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
FQ4 Comment
Contractors were working in this area, dealing with replacement damaged columns due to Road Traffic Accidents and weather damage. Performance has been
impacted by staff absence.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75% 32% Red 
FQ1 2023/24 75% 37% Red
FQ2 2023/24 75% 43% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 49% Red 
This indicator for FQ4 is below target however performance has increased since the last reporting period. 
FQ4 Comment
In January, February and March we have low percentage figures due to absence affecting the OLI and MAKI areas. Contractors were carrying out work in MAKI and
OLI.  As a result the percentage of faults being attended to within 10 working days was not met. Bute and Cowal had no issues as shown in the 90% figure.
Responsible person: Tom Murphy
Page 170

Page 171

Appendix 1
Page 25 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 6 No target 
FQ1 2023/24 No target 6 No target
FQ2 2023/24 No target 10 No target
FQ3 2023/24 No target 3 No target
FQ4 2023/24 No target 3 No target 
This indicator for FQ4 shows the number of waste collection complaints has remained the same the last reporting period. 
FQ4 Comment
For the months of January, February and March in the MAKI area there were only 3 waste collection complaints received, very high level of service provided by the
amenity teams.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 53 No target 
FQ1 2023/24 No target 67 No target
FQ2 2023/24 No target 101 No target
FQ3 2023/24 No target 18 No target
FQ4 2023/24 No target 7 No target 
This indicator for FQ4 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ4 Comment
There were only 7 waste collection complaints received for the whole of Argyll and Bute over the months of January, February and March. Given the areas covered
and the various bins serviced, domestic, recycling, glass and food, this is an excellent level of service.
Responsible person: Tom Murphy
Page 171

Page 172

Appendix 1
Page 26 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 45.0% 52.0% Green 
FQ1 2023/24 45.0% 47.6% Green
FQ2 2023/24 45.0% 59.8% Green
FQ3 2023/24 45.0% 49.0% Green
FQ4 2023/24 45.0% 74.0% Green 
This indicator for FQ4 is above target and performance has increased since the last reporting period. 
FQ4 Comment
74% recycling, composting and recovery (44.6% recycling/composting plus 29.4% recovery). Barr closed their landfill operations from 1st January and their waste
operations as at 31st March. Barr sent all general waste received during the quarter to an energy from waste plant which has greatly increased recovery and
reduced landfill during the quarter. Renewi sent over 2000 tonnes of previously stockpiled green waste for composting and recovery during the quarter. Renewi
also sent some general waste to an energy from waste plant as part of a trial during January 24. These actions have improved recovery figures in particular plus
reduced landfill during the quarter. 2023/24 F/Year figures overall are 58.2% recycling, composting and recovery (44.2% recycling/composting plus 14.0%
recovery).
Responsible person: John Blake 
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Page 173

Appendix 1
Page 27 
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 61.9% No target 
FQ1 2023/24 No target 53.0% No target
FQ2 2023/24 No target 68.7% No target
FQ3 2023/24 No target 55.3% No target
FQ4 2023/24 No target 66.5% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
FQ4 Comment
66.5% recycling, composting and recovery (47.1% recycling/composting plus 19.4% recovery). Renewi sent over 2000 tonnes of previously stockpiled green waste
for composting and recovery during the quarter. Renewi also sent some general waste to an energy from waste plant as part of a trial during January 24. Both
actions have improved composting and recovery figures plus reduced landfill during the quarter.2023/24 F/Year figures overall are 62.3% recycling, composting
and recovery (46.7% recycling/composting plus 15.6% recovery).
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 35.9% No target 
FQ1 2023/24 No target 39.2% No target
FQ2 2023/24 No target 35.6% No target
FQ3 2023/24 No target 34.2% No target
FQ4 2023/24 No target 41.5% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
Page 173

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Appendix 1
Page 28 
FQ4 Comment
41.5% recycling, composting and recovery. Higher than normal mainly due to over 100 tonnes of wood being sent for recycling during the quarter from the
Gartbreck (Islay) waste and recycling site. F/Year to date figures overall are 37.6% recycling, composting and recovery (37.6% recycling/composting and 0%
recovery).
Responsible person: John Blake 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 34.5% No target 
FQ1 2023/24 No target 40.1% No target
FQ2 2023/24 No target 41.6% No target
FQ3 2023/24 No target 41.5% No target
FQ4 2023/24 No target 100.0% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
FQ4 Comment
100% recycling, composting and recovery during the quarter i.e. no landfill (39.6% recycling/composting plus 60.4% recovery). Barr Environmental closed their
landfill operations from 1st January and their waste operations completely on 31st March. Barr sent all general waste received during the quarter to an energy
from waste plant, which has greatly increased recovery and resulted in no landfill during the quarter. 2023/24 F/Year figures overall are 54.6% recycling,
composting and recovery (40.5% recycling/composting plus 14.1% recovery).
Responsible person: John Blake 
Page 174

Page 175

Appendix 1
Page 29 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 5,000 4,610 Green 
FQ1 2023/24 5,850 5,075 Green
FQ2 2023/24 5,550 5,510 Green
FQ3 2023/24 5,100 4,253 Green
FQ4 2023/24 5,000 2,567 Green 
This indicator for FQ4 is below target (lowest is best). 
FQ4 Comment
Barr Environmental (contractor for Helensburgh and Lomond's general waste) closed their landfill operations from 1st January and their waste operations as at
31st March. Barr sent all general waste received during the quarter to an energy from waste plant which has greatly reduced landfill during the quarter.  Renewi
also sent some general waste to an energy from waste plant as part of a trial during January 24. These actions have significantly reduced landfill during the quarter
and therefore the tonnage of municipal biodegradable waste to landfill was well within target.
Responsible person: John Blake 
Page 175

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Appendix 1
Page 30 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Mid Argyll
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 83 Green 
FQ1 2023/24 73 77 Green
FQ2 2023/24 73 77 Green
FQ3 2023/24 73 89 Green
FQ4 2023/24 73 79 Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
Mid Argyll are showing a good level of street cleanliness this quarter, broken down as January 79, February 77 and March 78.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Kintyre
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 81 Green 
FQ1 2023/24 73 82 Green
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 84 Green
FQ4 2023/24 73 79 Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
Another good level of service provided by the Kintyre team this quarter.
Responsible person: Tom Murphy
Page 176

Page 177

Appendix 1
Page 31 
LEAMS (Local Environment Audit and Management System) – Islay
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 81 Green 
FQ1 2023/24 73 84 Green
FQ2 2023/24 73 82 Green
FQ3 2023/24 73 81 Green
FQ4 2023/24 73 81 Green 
This indicator for FQ4 is above target and performance has remained the same since the last reporting period. 
FQ4 Comment
Islay has exceeded the targets again this quarter, January 79, February 84 and March 81. This shows a good level of street cleanliness.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 83 Green 
FQ1 2023/24 73 84 Green
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 85 Green
FQ4 2023/24 73 83 Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
The overall level of street cleanliness this quarter shows 83. This is a very good level of street cleanliness carried out by the Amenity teams.
Responsible person: Tom Murphy 
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Page 178

Appendix 1
Page 32 
Making It Happen 
Teacher sickness absence – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 2.23 days No target 
FQ1 2023/24 No target 1.68 days No target
FQ2 2023/24 No target 1.13 days No target
FQ3 2023/24 No target 3.26 days No target
FQ4 2023/24 No target 2.25 days No target 
This indicator for FQ4 shows the number of sickness absence days has decreased since the last reporting period. 
FQ4 Comment
Work days lost per FTE is around the same as the same quarter last year. There has been a considerable decrease of 1 day on Q3 this year. Most work days lost
have been due to Infections followed by Stress/Depression/Mental Health.
Responsible person: Jennifer Crocket 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 2.48 days No target 
FQ1 2023/24 No target 2.15 days No target
FQ2 2023/24 No target 1.25 days No target
FQ3 2023/24 No target 2.82 days No target
FQ4 2023/24 No target 2.82 days No target 
This indicator for FQ4 shows the number of sickness absence days has remained the same since the last reporting period. 
Page 178

Page 179

Appendix 1
Page 33 
FQ4 Comment
Work days lost has increased on the same quarter last year by 0.34 of a day. Against Q3 this year work days lost have remained exactly the same. Most work days
lost have been due to Stress/Depression/Mental Health followed by Infections. Actions to address Stress/Depression/Mental Health absences are included in the
Wellbeing Implementation Plan including a new Employee Assistance Programme, exploring a Stress Audit and support for managers. It is unusual for infections to
feature in the top 3 reasons for work days lost and further analysis of the reasons for this and benchmarking will be carried out.
Responsible person: Jennifer Crocket (B&C and MAK) and Wendy Brownlie (H&L and OLI) 
Page 179

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Appendix 1
Page 34 
Making It Happen 
LGE staff (non-teacher) sickness absence – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 3.58 days No target 
FQ1 2023/24 No target 2.87 days No target
FQ2 2023/24 No target 2.77 days No target
FQ3 2023/24 No target 3.09 days No target
FQ4 2023/24 No target 3.73 days No target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
Work days lost per FTE has increased by 0.15 of a day from the same quarter last year. There has been an increase of 0.64 of a day on Q3 of this year. Most work
days lost have been due to Stress/Depression/Mental Health followed by Other Musculoskeletal reasons.
Responsible person: Caroly Cairns 
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 4.04 days No target 
FQ1 2023/24 No target 3.53 days No target
FQ2 2023/24 No target 3.18 days No target
FQ3 2023/24 No target 3.73 days No target
FQ4 2023/24 No target 4.12 days No target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
Page 180

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Appendix 1
Page 35 
FQ4 Comment
Work days lost per FTE is around the same as the same quarter last year - just a very small increase of 0.08 work days lost. There has been an increase of 0.39 work
days on the last quarter this year. Most days lost are due to Stress/Depression/Mental Health followed by Infections. Actions to address Stress/Depression/Mental
Health absences are included in the Wellbeing Implementation Plan including a new Employee Assistance Programme, exploring a Stress Audit and support for
managers. It is unusual for infections to feature in the top 3 reasons for work days lost and further analysis of the reasons for this and benchmarking will be carried
out.
Responsible person: Carolyn Cairns 
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Appendix 1
Page 36 
Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 70.0% 72.2% Green 
FQ1 2023/24 70.0% 80.7% Green
FQ2 2023/24 70.0% 72.1% Green
FQ3 2023/24 70.0% 72.7% Green
FQ4 2023/24 70.0% 70.1% Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
In FQ4 there was 38,538 transactions dealt with by Customer Service Agents (29.9%) and 90,224 automated or self-service transactions (70.1%) so the 70.0%
target was exceeded. The full year statistics for 2023-24 showed that of the 593,362 customer interactions handled by the Customer Engagement Team, 443,283
(75%) were completed wholly by digital self-service.
Responsible person: Robert Miller  
Page 182

Page 183

ARGYLL AND BUTE COUNCIL  Mid Argyll, Kintyre and the Islands
Area Committee 
Legal and Regulatory Support  5 June 2024 
Appointments to Outside Organisations 
1.0 EXECUTIVE SUMMARY 
1.1 The purpose of this report is to consider appointments to local bodies/organisations
within the Mid Argyll, Kintyre and the Islands area. 
1.2 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report.   
Page 183 Agenda Item 12

Page 184

ARGYLL AND BUTE COUNCIL  Mid Argyll, Kintyre and the Islands
Area Committee 
Legal and Regulatory Support  5 June 2024 
Appointments to Outside Organisations 
2.0 INTRODUCTION 
2.1 Following the Council meeting held on 25th April 2024, this report takes forward
the decision of Council that all area based appointments to outside bodies and
organisations should be taken to the next meetings of the Area Committees.   
3.0 RECOMMENDATIONS 
3.1 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report. 
4.0 DETAIL 
4.1  The Council at the meeting held on 25th April 2024 made a number of
appointments to outside bodies/organisations within Argyll and Bute and
agreed that all area based appointments should be taken to the next meetings
of the Area Committees.  The Council did make appointments to the 4 Area
Community Planning Groups and these are excluded from this report. 
4.2 Governance staff undertook an exercise in early 2022 to identify outside bodies
and organisations in the Mid Argyll, Kintyre and the Islands area which would
like to have an Elected Member representative nomination.  The table at
Appendix 1 provides information on those organisations and their request for
Elected Member representation.  Members of the Area Committee are asked to
consider making appointments to the organisations listed. 
5.0 CONCLUSION 
5.1 This report takes forward the Area Committee appointments which were
vacated following the recent changes in political management arrangements. 
Page 184

Page 185

6.0 IMPLICATIONS 
6.1 Policy – none 
6.2 Financial  - there will be costs incurred in terms of Members attending
these meetings. 
6.3 Legal - none 
6.4 HR – none   
6.5 Fairer Scotland Duty – none 
6.5.1  Equalities – protect characteristics – none 
6.5.2  Socio-economic Duty – none 
6.5.3   Islands – none 
6.6 Climate Change - none 
6.7 Risk – none 
6.8 Customer Service – none 
6.9 The Rights of the Child (UNCRC) - some appointments to bodies and
committees may have direct involvement with this. 
Douglas Hendry
Executive Director with responsibility for Legal and Regulatory Support 
13th May 2024 
Councillor Mark Irvine – Policy Lead for Community Planning and Corporate
Services 
For further information contact: Shona Barton, Governance Manager     
(01436) 657605 
APPENDICES
Appendix 1 – Table listing outside bodies/organisations which have requested
Elected Member representation.  
Page 185

Page 186

Appendix 1 
Organisation Purpose Elected Member Essential/Desirable Term of Appointment
Mid Argyll, Kintyre
and the Islands
Locality Group
Planning Group
Argyll and Bute Health and Social
Care Partnership has 4 Locality
Planning Groups (Bute & Cowal,
Helensburgh & Lomond, Mid
Argyll, Kintyre & Islay and Oban,
Lorn & Islands. 
These LPGs bring together NHS
and Council staff, community
members, carers, representatives
from third and independent sectors
and community based groups who
work together to improve the
health and wellbeing of the
community in which they live. 
LPGs develop a locality plan,
influence priorities in their local
area, agree mechanisms for all
members to contribute to the
delivery of actions at a local level
and review and regularly report
progress to the Strategic Planning
Group. 
1 Elected Member  Essential Till next Local
Government Elections
Tarbert and
Skipness
Community Trust
To distribute funds from the
Srondoire Windfarm and further
community benefits from the
Freasdail  Wind Farm
1 Elected Member
(Ward 2)
Essential Till next Local
Government Elections.
Page 186

Page 187

Organisation Purpose Elected Member Essential/Desirable Term of Appointment
Urras Achadh An
Droighinn/ The
Auchindrain Trust 
Museum and historical site
preservation and provision of
work experience.
1 Elected Member as
per the constitution of
the group.
Essential Till next Local
Government Elections.
Kintyre Youth Fund To distribute grants to assist with
education for young people who
live in Kintyre. 
The Fund is currently dormant
due to lack of available funds.
Ward 1 and Ward 2
Members (historically
the Common Good
Trustees have
administered this
Fund). 
Essential Till next Local
Government Elections.
Argyll and Bute
Renewables Trust
(formerly Windfarm
Trust) 
The management and oversight
of windfarm benefits which are
paid to the Council and managed
by Community Councils across
the MAKI area. 
Requirement to attend one annual
meeting per year. 
2 Elected Members Essential Till next Local
Government Elections.
Campbeltown Ferry
Committee
This Committee was set up
following the introduction of the
Campbeltown to Ardrossan Ferry
service.  Is the formal consultee in
terms of timetabling and operation
of this service and has
membership from a variety of
partners in the
Campbeltown/Kintyre area.
2 Elected Members Essential Till next Local
Government Elections.
Page 187

Page 188

Organisation Purpose Elected Member Essential/Desirable Term of Appointment
Islay and Jura
Community
Enterprise Ltd
To provide a range of educational,
social, sporting and leisure
activities/services for the
communities of Islay and Jura.
1 Member (Ward 2) Essential Till next Local
Government Elections. 
Page 188

Page 189

Mid Argyll, Kintyre and the Islands Workplan 2023 – 24 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
June 2024
June 2024 Islay High School
Report
Stephen Harrison
Head Teacher 
Annual Report  
June 2024 Tarbert Academy
Report
Neil McKnight
Head Teacher 
Annual Report  
June 2024 Campbeltown
Grammar School
Report
Kirsty Donnelly
Interim Head Teacher
Annual Report  
June 2024 Lochgilphead High
School Report
Jay Helbert
Head Teacher
Annual Report  
June 2024 Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure Services
Quarterly Report  
June 2024 Area Performance
Report FQ4 22/23
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report  
June 2024 HSCP
Performance
Report – FQ3 &
FQ4
Charlotte Craig/Evan Beswick
Argyll and Bute Health and Social
Care Partnership
Bi-Annual Report  
June 2024 Supporting
Communities
Fund Applications
2024/25
Suzanne Mason
Chief Executive
Annual Report  
June 2024 Kilkerran
Cemetery Update
Report
Hugh O’Neill
Roads and Infrastructure Services
Quarterly Report   Deferred from
Feb 24
Committee, as
Page 189
Agenda Item
13

Page 190

Mid Argyll, Kintyre and the Islands Workplan 2023 – 24 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
agreed by
Chair. 
June 2024 Campbell Bequest
& McNeil Bequest
Shona Barton
Legal & Regulatory Support
Quarterly Report  
June 2024 Tarbert Heritage
Regeneration
Scheme
Claire Hallybone
Development and Economic
Growth
Regular Report  
June 2024 Campbell and
McNeil Bequest
Award
Recommendations
Shona Barton
Legal & Regulatory Support
Quarterly Report  
June 2024 Appointments to
Outside
Organisations
Shona Barton
Legal & Regulatory Support
One off report  
June 2024 Area Committee
Workplan
Shona Barton
Legal & Regulatory Support 
For updating  
September 2023
September
2024
Annual Recycling
Performance
Report
Jim Smith
Roads and Infrastructure Services
Annual Report  
September
2024
Area Performance
Report  FQ1 24/25
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report  
September
2024
Supporting
Communities
Fund – End of
Project Monitoring
23/24
Rona Gold/Antonia Baird
Chief Executive
Regular Report  
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Page 191

Mid Argyll, Kintyre and the Islands Workplan 2023 – 24 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
September
2024
Skills
Development
Scotland
Susan MacRae
Skills Development Scotland
Annual Report  
September
2024
Area Committee
Workplan
Shona Barton For updating  
September
2024
Fisher Bequest
Update (TBC)
Shona Barton
Legal & Regulatory Support
One off report  
September
2024
Campbell and
McNeil Bequest
Award
Recommendations
Shona Barton
Legal & Regulatory Support
Quarterly Report  
December 2024
December
2024
Area Performance
Report  FQ2 24/25
Jane Fowler/Sonya Thomas
Performance and Improvement 
Quarterly Report  
December
2024
HSCP Bi-Annual
Update Report
Charlotte Craig/Fiona Davies
Argyll and Bute Health and Social
Care Partnership
Bi-Annual Report  Annual
Performance
Report &
Performance
Update
December
2024
ACHA Annual
Update
Chief Executive ACHA Annual Report  
December
2024
Charities and
Trust Funds
Shona Barton
Legal and Regulatory Support 
Annual Report  
Page 191

Page 192

Mid Argyll, Kintyre and the Islands Workplan 2023 – 24 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
December
2024
Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure Services
Quarterly Report  
December
2024
Area Committee
Workplan 
Shona Barton For updating  
December
2024
Campbell and
McNeil Bequest
Award
Recommendations
Shona Barton
Legal & Regulatory Support
Quarterly Report  
March 2025
March 2025 Transport
Scotland Update
Neil MacFarlane
Transport Scotland 
Annual Report  
March 2025 Scottish Water
Update
Georgie Reid
Scottish Water 
Annual Report  
March 2025 Area Performance
Report FQ3 24/25
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report  
March 2025 Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure Services
Quarterly Report  
March 2025 Roads Capital
Programme
Report
Jim Smith
Roads and Infrastructure Services
Annual Report  
March 2025 Strategic Housing
investment plan
(SHIP)
Douglas Whyte
Development and Economic
Growth
Annual Report  
Page 192

Page 193

Mid Argyll, Kintyre and the Islands Workplan 2023 – 24 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
March 2025 2024/25 Active
Travel Progress
Report
Colin Young
Development and Economic
Growth
Annual Report  
March 2025 Primary Area
Attainment Report:
MAKI 
Brendan Docherty
Education
Annual Report  
March 2025 Supporting
Communities
Fund 2023/24 End
of Project
Monitoring
Reports
Antonia Baird
Chief Executive’s Unit
Annual Report  
March 2025 Charitable Trusts,
Bequests and
Trust Funds
Stuart McLean
Legal & Regulatory Support
Update Report  
March 2025 Area Committee
Workplan
Shona Barton
Legal & Regulatory Support
For updating   
December
2024
Campbell and
McNeil Bequest
Award
Recommendations
Shona Barton
Legal & Regulatory Support
Quarterly Report  
Future Items 
Patient Transport
Policy
Health and Social Care
Partnership 
One off Report  Update on new
policy following
completion of
review.
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Mid Argyll, Kintyre and the Islands Workplan 2023 – 24 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment 
Flooding issues in
MAKI
Roads and Infrastructure Services Ongoing   
MAKI Accessibility
and Footway
Survey
TBC TBC   
Kilkerran
Cemetery
Hugh O’Neill Ongoing  Agreed at
December
2024 AC to be
a standing
item until such
time as new
Cemetery
identified and
agreed.
March 2026 Supporting
Communities
Fund 2024/25 End
of Project
Monitoring
Suzanne Mason
Chief Executive’s Unit
Regular Report   
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Page 195

ARGYLL AND BUTE COUNCIL  MID ARGYLL, KINTYRE AND THE
ISLANDS AREA COMMITTEE 
LEGAL & REGULATORY SUPPORT 5 JUNE 2024 XX MARCH 2021 
CAMPBELL AND MCNEIL BEQUESTS AWARD RECOMMENDATIONS 
1.0 APPLICATIONS 
1.1 This report gives Members information regarding 3 applications that have been
received for support from the Campbell and McNeil Bequests. 
2.0  RECOMMENDATIONS 
2.1 The Mid Argyll, Kintyre and the Islands Area Committee are asked to: 
1. award £100 to the 2 family applicants who meet the criteria; and 
2. award £50 to the single individual applicant who meets the criteria; 
3.0 DETAIL 
3.1 The Mid Argyll, Kintyre and the Islands Area Committee on 06 March 2024
agreed new distribution arrangements for the Campbell and McNeil Bequests,
which had been established to benefit the poor of the Parish of Kildalton and
Oa. The Area Committee agreed to invite applications: 
3.1.1 where the income of the household is below £250 per resident in the
household per week 
3.1.2 live within the Parish of Kildalton and Oa; and 
3.1.3 be over the age of 16. 
3.2 Furthermore, it was agreed that successful individual applicants would receive
£50 while those applying on behalf of their family would receive £100. 
3.3 Following agreement of the new distribution arrangements 3 applications have
been received. 
3.4 Two applications have been received on behalf of families. Both of these
applications are being recommended for award. 
3.5 A single application has been received on behalf of an individual and is being
recommended for award. 
3.6 The total funds available for distribution from the Campbell and McNeil Bequests  
are approximately £7k. Should members be minded a total of £250 will be
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awarded during this award cycle. 
4.0 CONCLUSION 
4.1 Members are invited to consider the applications that have been received for
support from the Campbell and McNeil Bequests and to approve the financial
awards recommended within the report. 
5.0 IMPLICATIONS 
5.1 Policy – Consideration of the questions raised will ensure that the intentions
of the original bequests are honoured. 
5.2 Financial – None, the Council acts as trustee for the Fund, it does not
represent assets of the Council. However, there is a risk that the Council
would have to repay the Trust if an objection was raised as to the use of the
funds. 
5.3 Legal – Area Committees, as Trustees, must ensure that the distribution
arrangements comply with the terms of the funds, failure to do so would result
in the Council being liable. 
5.4 HR – None 
5.5 Fairer Scotland Duty – None 
5.5.1  Equalities – protected characteristics – None 
5.5.2  Socio-economic Duty – None 
5.5.3  Islands – None 
5.6 Climate Change – None 
5.7 Risk – Recent changes to the benefit system, and low interest rates may
result in an oversubscription to the bequest. If there was an objection raised
as to the use of the funds in a particular way, there is a risk that the Council
could have to pay Page 155 the costs themselves and repay the Trust the
costs. The level of risk is considered to be acceptable. 
5.8 Customer Service – None 
5.9  The Rights of the Child (UNCRC) – None 
Douglas Hendry - 
Executive Director with responsibility for Legal and Regulatory Support 
Councillor Mark Irvine, Policy Lead for Community Planning and Corporate
Services
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May 2024                                                  
For further information contact: 
Stuart McLean, Committee Manager
Tel. No: 01436 658717
Email: Stuart.Mclean@argyll-bute.gov.uk 
APPENDICES: 
Appendix 1: Spreadsheet of applications (exempt) 
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Document is Restricted
Page 199 Agenda Item 14bNOT FOR PUBLICATION by virtue of paragraph(s) 6
of Schedule 7A of the Local Government(Scotland) Act 1973

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