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Agenda reports pack

Argyll and Bute Council · 4 September 2024
Back to Mid Argyll, Kintyre & the Islands Area Committee — 4 September 2024 and its agenda

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Page 1

Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
28 August 2024 
NOTICE OF MEETING 
A meeting of the MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE will be held ON
A HYBRID BASIS IN THE COUNCIL CHAMBERS, KILMORY, LOCHGILPHEAD AND BY
MICROSOFT TEAMS on WEDNESDAY, 4 SEPTEMBER 2024 at 10:30 AM, which you are
requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST 
3. MINUTE OF THE MID ARGYLL, KINTYRE AND THE ISLANDS AREA
COMMITTEE HELD ON 5 JUNE 2024 (Pages 3 - 12) 
4. PUBLIC QUESTION TIME 
5. SKILLS DEVELOPMENT SCOTLAND ANNUAL UPDATE (Pages 13 - 20)  
Presentation by Area Manager, Skills Development Scotland 
6. ROADS AND INFRASTRUCTURE SERVICES UPDATE (Pages 21 - 24)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
7. RECYCLING AND RECOVERY PERFORMANCE (Pages 25 - 32)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
8. KILKERRAN CEMETERY UPDATE REPORT (Pages 33 - 36)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
9. CRAIGHOUSE TO CORRAN SANDS, ISLE OF JURA ACTIVE TRAVEL ROUTE
PROGRESS REPORT (Pages 37 - 44)  
Report by Executive Director with responsibility for Development and Economic
Growth 
10. CULTURE HERITAGE & ARTS (CHARTS) ASSEMBLY ARGYLL AND ISLES
Public Document Pack

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2023-24 (Pages 45 - 104)  
Presentation by Board Member, CHArts Argyll and Isles 
11. AREA PERFORMANCE REPORT - FQ1 2024/25 (Pages 105 - 140)  
Report by Executive Director with responsibility for Customer Support Services 
12. AREA COMMITTEE MEETINGS - 2024-2025 (Pages 141 - 144)  
Report by Executive Director with responsibility for Legal and Regulatory Support 
13. APPOINTMENTS TO OUTSIDE ORGANISATIONS (Pages 145 - 150)  
Report by Executive Director with responsibility for Legal and Regulatory Support 
14. MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE WORKPLAN
(Pages 151 - 158) 
Mid Argyll, Kintyre & the Islands Area Committee 
Councillor John Armour (Chair) Councillor Jan Brown
Councillor Garret Corner Councillor Anne Horn
Councillor Jennifer Kelly Councillor Tommy MacPherson
Councillor Dougie McFadzean (Vice-Chair)
Councillor Dougie Philand Councillor Alastair Redman   
Contact: Iona Campbell, Senior Committee Assistant - 01436 658 801

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MINUTES of MEETING of MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE held
ON A HYBRID BASIS IN THE COUNCIL CHAMBERS, KILMORY, LOCHGILPHEAD AND BY
MICROSOFT TEAMS 
on WEDNESDAY, 5 JUNE 2024 
Present: Councillor John Armour (Chair) 
Councillor Jan Brown
Councillor Garret Corner
Councillor Jennifer Kelly
Councillor Tommy MacPherson 
Councillor Dougie McFadzean
Councillor Dougie Philand
Councillor Alastair Redman 
Attending: Douglas Hendry, Executive Director
Jim Smith, Head of Roads and Infrastructure Services
Shona Barton, Governance Manager
Kirsty Donnelly, Head Teacher
Stephen Harrison, Head Teacher
James Helbert, Head Teacher
Neil McKnight, Head Teacher
Charlotte Craig, Business Improvement Manager, Argyll and Bute Health
and Social Care Partnership
Suzanne Mason, Engagement and Communities Lead
Amie Dow, Community Development Officer
Ailie Law, Community Development Officer
Claire Hallybone, Tarbert Heritage Regeneration Scheme Project Officer
Rickeera Kaur, Member of Public
David Moncrieff, Member of Public 
Prior to the commencement of business, the Chair made the following tribute to the late
Councillor Robin Currie: 
Before we move to the formal business I would like to take a moment to pay tribute to our
colleague and our friend, Robin Currie, who passed away so very suddenly on 9th May. 
I think it is fair to say that many of us are still in a great deal of shock and sadness at his
passing. I believe that deep sense of loss will remain with us for some time to come, and
that is testament to the regard in which we held Robin.   
We have lost a councillor who had given almost four decades of service to the
communities he was so proud to represent. 
Those communities have lost a dedicated champion who sought always to do for them the
very best that he could.   
This council has lost many, many years of experience, knowledge, passion and
commitment. Robin was renowned for being a fiercely proud Ileach, but he also
championed those who lived in other rural and island communities, recognising that they
needed a strong voice that understood their special opportunities and challenges. He was
every bit as dedicated to fighting for local issues as he was to calling attention to Argyll
and Bute’s wider challenges.   
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Robin leaves big boots to fill, and a powerful legacy on which to build. To look at just one
example - housing in particular was, for Robin, more than a challenge to overcome; it was
a passion, a desperate need, one which he recognised and one where he absolutely led
the way. It is thanks to Robin that this council was the first to declare a housing
emergency. It is thanks to Robin that many remote, rural and island communities today
are seeing new homes coming to life. We owe it to his memory, and to all that he worked
for, to ensure that work continues. That was Robin’s intention, it is fair to say his life’s
work, and it will be our honour to ensure it keeps going. 
Most importantly, we have lost a kind, gentle, fair and good-humoured man who placed
importance on listening first, who took time to support new councillors, or to reach out to
anyone facing their own personal challenges.  We have heard so many stories about
Robin, his sense of fun, his enjoyment of life on Islay, as well as his commitment to the
communities he represented, but above all his kindness. He is very much missed, he will
be missed for some considerable time to come, but he will be remembered with fondness
and much gratitude. 
1. APOLOGIES FOR ABSENCE 
The Chair welcomed everyone to the meeting. 
There were no apologies for absence.   
2. DECLARATIONS OF INTEREST 
Councillor Dougie Philand, prior to consideration of agenda item 10 (Supporting
Communities Fund 2024/25), declared an interest in an application from the Multiple
Sclerosis Centre, Mid Argyll, as a Board Member for the organisation. Having sought
advice from the Governance Manager, Councillor Philand advised that he would leave the
meeting during this item if applications to the Fund were considered by Members on an
individual basis. 
3. MINUTE OF THE MID ARGYLL, KINTYRE AND THE ISLANDS AREA
COMMITTEE HELD ON 28 FEBRUARY 2024 
The Minute of the meeting of the Mid Argyll, Kintyre and the Islands Area Committee, held
on 28 February 2024, was approved as a correct record. 
Councillor Tommy MacPherson joined the meeting during discussion of the following item. 
4. PUBLIC QUESTION TIME 
The Governance Manager advised that there had been no public questions submitted in
advance of the meeting. Having noted that there were members of the public in
attendance, the Chair invited them to submit any questions they may have. 
Rickeera Kaur (Present) 
Ms Kaur asked the following question to the Committee: 
“Given the appalling racist opinions that have been shared publicly by some Councillors,
how can residents of Argyll be assured that these prejudices do not affect decision making
forums within Council processes? We’re particularly concerned given the targeting of
minority groups. Our community are concerned about the influence that that will have on
our resettlement projects that have been successful in Argyll, and we’re seeking to know
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the Council’s views and actions relating to this and views and actions relating to the
ongoing genocide in Gaza.” 
The Governance Manager agreed to feedback this question to the Council Leader and
Council Administration, and to provide a response to this query following the meeting. Ms
Kaur asked for clarification of how this information would be shared with the community,
and the Governance Manager confirmed that an answer would be provided following the
meeting to Ms Kaur and the Committee Members by e-mail which could be disseminated
by them to any interested parties.   
David Moncrieff (Present) 
Mr Moncrieff advised the Committee that he had asked a question about school transport
safety concerns at the last meeting, and had received a response from the Council
advising that the safety and wellbeing of children were the Council’s top priority. He
advised that following this response, he had sent further e-mails to Elected Members,
which he had discovered were being intercepted by the Council. He advised that he would
be taking this forward as a Data Protection concern. Mr Moncrieff confirmed that he had
received clarification from the Scottish Government that school transport was the
responsibility of local government authorities. Mr Moncrieff outlined the reasons that he
disagreed with the Council’s response to his question, and advised that he felt that the
Council were knowingly endangering school children, and deliberately thwarting Scottish
Government guidance in relation to seatbelts on school transport. The Chair and
Governance Manager advised that a response had already been provided to this question
by the Council, even if Mr Moncrieff did not agree with the answer provided. 
Mr Moncrieff advised that, at the last meeting of the Committee, the previous Chair of the
Committee had provided assurances to Mr Moncrieff that an answer would be provided to
all of his questions, however he felt that only of the questions had been answered. The
Chair advised that a response had been provided to Mr Moncrieff via the Council’s
Customer Contact Centre on 15 March 2024, and on this basis he was content that all of
Mr Moncrieff’s previous questions had been responded to. The Chair advised that he was
happy for Mr Moncrieff to ask any further questions that did not relate to the questions to
which an answer had already been provided. 
Mr Moncrieff advised that he had not been provided with answers to the questions which
he had raised previously. The Governance Manager outlined a history of the responses
which had been provided to Mr Moncrieff previously, and agreed to provide a summary of
this to Mr Moncrieff by e-mail via the Council’s Customer Contact Centre following the
meeting. 
Mr Moncrieff asked the Committee to confirm that all child safety seats on the Council’s
school transport vehicles were being checked to ensure that they were fit for purpose and
only being used within the manufacturer’s recommended dates of use. The Governance
Manager agreed to feedback this question to the relevant officers following the meeting,
and to provide a response to Members and Mr Moncrieff via the Council’s Customer
Contact Centre. 
5. ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT
REPORTS 
(a) Campbeltown Grammar School 
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The Committee heard from Ms Donnelly, Acting Head Teacher of Campbeltown
Grammar School, who spoke to the school report which had been provided to
Members.  The report included information on S3 ACEL attainment in literacy and
numeracy; the pass rates of national qualifications; and data from Insight Scotland. 
Information in relation to wider achievement qualifications; equity and attainment;
and Pupil Equity Funding was also provided. 
Decision: 
The Mid Argyll, Kintyre and the Islands Area Committee thanked Ms Donnelly for
her informative presentation and noted the contents of the report and information
provided.   
(Reference: Report by Executive Director with responsibility for Education, dated 5
June 2024, submitted) 
(b) Islay High School 
The Committee heard from Mr Harrison, Head Teacher of Islay High School, who
spoke to the school report which had been provided to Members.  The report
included information on S3 ACEL attainment in literacy and numeracy; the pass
rates of national qualifications; and data from Insight Scotland.  Information in
relation to wider achievement qualifications; equity and attainment; and Pupil
Equity Funding was also provided. 
The Chair, on behalf of the Committee, wished Mr Harrison well in his retirement. 
Decision: 
The Mid Argyll, Kintyre and the Islands Area Committee thanked Mr Harrison for
his informative presentation and noted the contents of the report and information
provided.   
(Reference: Report by Executive Director with responsibility for Education, dated 5
June 2024, submitted) 
(c) Lochgilphead Joint Campus 
The Committee heard from Mr Helbert, Head Teacher of Lochgilphead Joint
Campus, who spoke to the school report which had been provided to Members. 
The report included information on S3 ACEL attainment in literacy and numeracy;
the pass rates of national qualifications; and data from Insight Scotland. 
Information in relation to wider achievement qualifications; equity and attainment;
and Pupil Equity Funding was also provided. 
Decision: 
The Mid Argyll, Kintyre and the Islands Area Committee thanked Mr Helbert for his
informative presentation and noted the contents of the report and information
provided.   
(Reference: Report by Executive Director with responsibility for Education, dated 5
June 2024, submitted)
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(d) Tarbert Academy 
The Committee heard from Mr McKnight, Head Teacher of Tarbert Academy, who
spoke to the school report which had been provided to Members.  The report
included information on S3 ACEL attainment in literacy and numeracy; the pass
rates of national qualifications; and data from Insight Scotland.  Information in
relation to wider achievement qualifications; equity and attainment; and Pupil
Equity Funding was also provided. 
The Chair, on behalf of the Committee, wished Mr McKnight well in his retirement. 
Decision: 
The Mid Argyll, Kintyre and the Islands Area Committee thanked Mr McKnight for
his informative presentation and noted the contents of the report and information
provided.   
(Reference: Report by Executive Director with responsibility for Education, dated 5
June 2024, submitted) 
6. ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP
PERFORMANCE REPORTS  - FQ3 AND FQ4 2023/24 
Consideration was given to the Health and Social Care Partnership Performance Reports
for financial quarters 3 and 4 of 2023/24. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the
Performance Reports for financial quarters 3 and 4 of 2023/24. 
(Reference: Report by Business Improvement Manager, Argyll and Bute Health and Social
Care Partnership, dated 5 June 2024, submitted) 
7. ROADS AND INFRASTRUCTURE SERVICES UPDATE 
The Committee gave consideration to a report which provided links to the recent activities
of Roads and Infrastructure Services. The report also provided an update on works on the
B8001 Claonaig Road; the Campbeltown Flood Prevention Scheme; and the replacement
of ‘Wall A’ at Campbeltown Harbour. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the
contents of the report. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated May 2024, submitted) 
8. KILKERRAN CEMETERY UPDATE REPORT 
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The Committee gave consideration to a report which provided a short update on the works
which had been carried out to identify a suitable site for building a new cemetery for
Kintyre. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee: 
1. noted the remaining availability at Kilkerran Cemetery, which officers estimate will
be less than 8 years; 
2. noted the proposed cemetery development adjacent to the current Kilkerran
Cemetery, the positive discussions with the land owner, and the rejection by the
Kings Harbour Master and the MOD; and 
3. agreed to write to the MOD to support officers’ attempts to purchase the land which
will benefit the local residents and Kintyre communities. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated May 2023, submitted) 
9. TARBERT HERITAGE REGENERATION SCHEME (HRS) DEVELOPMENT
PHASE UPDATE 
The Committee gave consideration to a report which provided Members with an update on
the progress of the Tarbert Heritage Regeneration Scheme (HRS) Development Phase. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee: 
1. considered the contents of the report; 
2. agreed to make a Delivery Phase submission to Historic Environment Scotland
(HES) and National lottery Heritage Fund (NLHF) for Heritage and Place
Programme (HPP) funding; and 
3. noted that if the Delivery Phase application is successful, the Council would be
required to identify funding towards the Delivery Phase costs. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 19 April 2024, submitted) 
10. SUPPORTING COMMUNITIES FUND 2024/25 
Consideration was given to a report which detailed recommendations for the award of the
Council’s Supporting Communities Fund (SCF) for the 2024/25 round of funding that had
been made available for distribution by the Council to organisations in the Mid Argyll,
Kintyre and the Islands area.   
Decision 
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The Mid Argyll, Kintyre and the Islands Area Committee agreed that the 15 applications,
marked as ‘Award’ or ‘Partial Award’ within Appendix 1 of the report, are awarded funding
from the Supporting Communities Fund totalling £29,617.50, as follows: 
Ref Applicant Recommendation 
Amount
Requested 
Award
2024/25 
1
Achnamara Community Trust
Award £1,100.00 £1,100.00
2 Moving On Mid Argyll Award £2,500.00 £2,500.00
3 Youth Impact Award £1,700.00 £1,700.00
4 Tayvallich Initiative Award £2,500.00 £2,500.00
5
Kilmory Dunadd Camanachd
Award £2,128.00 £2,128.00
6
Islay and Jura Community
Enterprises Ltd
Award £2,500.00 £2,500.00
7
Ionad Chaluim Chille Ìle/ Islay
Gaelic Centre
Award £2,500.00 £2,500.00
8
South Kintyre Development
Trust Award £2,500.00 £2,500.00
9
Carradale Coastal Creatives
Award £1,896.00 £1,896.00
10
Tarbert and Skipness
Community Trust
Award  £2,500.00 £2,500.00
11
MACC Business Park
Award  £2,500.00 £2,500.00
12
Campbeltown Picture House
Partial award £2,500.00 £2,000.00
13
MAC Pool (Mid Argyll
Community) Partial award £2,500.00 £500.00
14
Dochas Carers Centre
Partial award £2,286.48 £2,000.00
15
Citizens Advice MAKI
Partial award £2,300.00 £793.50
16
Multiple Sclerosis Centre, Mid
Argyll No award £2,500.00 £0.00
17
Craignish Village Hall
No award £2,500.00 £0.00
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18
The Community Bureau
No award £2,360.00 £0.00
19 Live Music Now Scotland No award £614.40 £0.00
20
Inveraray Senior Citizens
No award £1,243.00 £0.00
21
South Kintyre Seniors Forum 
No award £2,500.00 £0.00
22
Ford Hall
No award £2,500.00 £0.00
23
Isle of Jura Development Trust
No award £2,500.00 £0.00
24
1st Campbeltown Brownies
No award £2,130.00 £0.00
25
Ardrishaig Community Trust
No award £2,500.00 £0.00
26
Bruichladdich hall committee
No award £1,690.00 £0.00
27
Cairnbaan Community Trust
No award £2,170.00 £0.00
28
Culture Heritage and Arts
Assembly CHARTS
No award £2,474.80 £0.00
29
Kintyre Seasports
No award £2,500.00 £0.00
30
Argyll Talking Newspapers
No award £666.66 £0.00
31
Campbeltown Christmas Lights
No award £2,500.00 £0.00
32
Argyll FM
No award £833.34 £0.00
33
JamDram Jura Amateur
Dramatic society
No award £1,500.00 £0.00
34
South Islay Development 
No award £2,500.00 £0.00
35
West Kintyre Promotions
No award £2,500.00 £0.00
36
Shopper Aide
No award £2,500.00 £0.00
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37
Kintyre Way
No award £2,400.00 £0.00
38
Cantilena Festival
No award £2,500.00 £0.00  
TOTAL   £81,992.68 £29,617.50 
11. AREA PERFORMANCE REPORT - FQ4 2023/24 
Consideration was given to the Area Performance Report for financial quarter 4 of
2023/24 (January to March 2024), which illustrated the agreed performance measures for
the period. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee noted and considered the
performance and supporting commentary as presented. 
(Reference:  Report by Executive Director with responsibility for Customer Support
Services, dated 7 February 2024, submitted) 
12. APPOINTMENTS TO OUTSIDE ORGANISATIONS 
A report asking the Committee to consider making appointments to a number of local
bodies/organisations within the Mid Argyll, Kintyre and the Islands area was considered. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee agreed: 
1. to continue consideration of appointments relating to the Tarbert and Skipness
Community Trust, Kintyre Youth Fund, and Islay and Jura Community Enterprise
Ltd. to the next meeting of the Committee, following the conclusion of the upcoming
Ward 2 by-election; 
2. to appoint Councillor Jan Brown to the Mid Argyll, Kintyre and the Islands Locality
Planning Group; 
3. to appoint Councillor Jan Brown to Urras Achadh An Droighinn/The Auchindrain
Trust; 
4. to appoint Councillor Jan Brown to the Argyll and Bute Renewables Trust (formerly
the Windfarm Trust); 
5. to continue consideration of the second Member appointment to the Argyll and Bute
Renewables Trust (formerly the Windfarm Trust) to the next meeting of the
Committee, following the conclusion of the upcoming Ward 2 by-election; 
6. to appoint Councillor John Armour to the Campbeltown Ferry Committee; and 
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7. to continue consideration of the second Member appointment to the Campbeltown
Ferry Committee to the next meeting of the Committee, following the conclusion of
the upcoming Ward 2 by-election. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support, dated 13 May 2024, submitted) 
13. MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE
WORKPLAN 
The Committee gave consideration to the Area Committee workplan for future meetings.   
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee considered and noted the
contents of the workplan. 
(Reference:  Area Committee Workplan, dated 5 June 2024, submitted) 
14. CAMPBELL AND MCNEIL BEQUESTS AWARD RECOMMENDATIONS 
The Committee gave consideration to a report regarding applications for support from the
Campbell and McNeil Bequests. 
Decision 
The Mid Argyll, Kintyre and the Islands Area Committee agreed: 
1. to award £100 to the two family applicants who meet the criteria; and 
2. to award £50 to the single individual applicant who met the criteria. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support, dated May 2024, submitted) 
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Skills Development Scotland 
Mid Argyll, Kintyre and the Islands Area Committee
Annual Update 
4th September 2024 
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Service Delivery in Mid Argyll, Kintyre and the Islands
School Service Offer 
Campbeltown Grammar, Islay High School, Lochgilphead Joint Campus and Tarbert Academy 
Our careers advisers work delivering career guidance to enable young people from S1-S6 to develop their
Career Management Skills via a range of group work and 1-1 coaching conversations. We work closely with
our partners within the school to identify young people who are considered most at risk of not making a
positive progression from school. Helping those young people to develop their career management skills and
move onto education, employment, or training when they leave school.  For more information click this link
What We Do - Scotland’s Career Service   
Update 
School Leaver Destinations Follow Up
• Over the school holidays we currently contacting all school leavers Campbeltown Grammar, Islay
High School, Lochgilphead Joint Campus and Tarbert Academy (approx.178 pupils) to ensure that
they have secured a positive destination post leaving school and offer support to any that haven’t. 
• These results will be published by the Scottish Government sometime in the new year.
• Please click here to see last year’s results.  Scottish Government School Leaver Destinations 22-23 
Exam Results Helpline 2024
As Scottish learners in received their results on Tuesday 6th August, Skills Development Scotland’s Results
Helpline was there to offer information, advice and guidance to Scotland’s young people and their parents
and carers.
Early reports on response to the Results Helpline has reinforced the vital support the SDS service offers to
young people and their families across the country.
As soon as the helpline opened at 8am on Tuesday, advisers across the regions were busy taking calls on
a range of issues, including the appeals process, Confirmation and Clearing, and help with options on the
back of Highers and Nationals results.
First Minister, John Swinney was quick to post a message of support, highlighting the Results Helpline as a
support service for candidates.
Education Secretary, Jenny Gilruth and Minister for Higher and Further Education, Graeme Dey also
promoted the helpline on social media.
The Contact Centre team that manages the helpline were also quick to respond to the issue with blank e-
mails to learners from SQA by putting in place signposting to the SQA candidate advice line until the
problem was resolved.
Latest statistics from the Helpline team show that, by the time of closure at 8pm on the first day, numbers of
calls had gone up by 17% versus last year.
On trend with previous years, the majority of calls were from candidates whilst a third were from
parents/carers.
Following the ministerial photocall on Monday, there has been nationwide media coverage and CIAG
colleagues have continued to support the effort to drive awareness of the helpline.
Helpline manager Ruth Scott and a number of advisers have been sharing their guidance and tips on our
own social channels and national and regional print and broadcast media, including STV news, BBC Radio
1, BBC Reporting Scotland and Heart FM.
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Here's a snapshot of some of the coverage achieved to date.....
• Listen to BBC Radio Scotland's Good Morning Scotland news and also listen to Erin Bartley
at 1.14
• Listen to Ruth Scott on BBC Radio Scotland Drivetime from 38.30
• Watch Ruth on The Nine from 07.25
• Listen to Erin on Radio 1 Newsbeat at 09.30
• Watch a Sun online interview with Gina Kelly
• Read about Jen Whelan helping her daughter Olivia in the Daily Record
• When Louise met Maxine - video on My World of Work social media 
Post School Service Offer
Our Next Steps service supports young people aged 16 – 18 (extended to 26 for care experienced young
people) who are unemployed, helping them to build up their career management skills and move on to and
sustain a range of options as appropriate. We also offer a service to any adult who wishes to develop their
career management and employability skills and move into employment or support a career change. 
Individuals can access help at our local centres at the following locations. 
Campbeltown, 40 Hall Street, PA28 6BU (based within JobCentre Plus). Please contact 01586 552795 for
an appointment. 
Islay, Islay High School, Flora Street, Bowmore, PA43 7JY. Please contact 01496 545 990 for an
appointment. 
We also can offer virtual and telephone support if required. 
PACE: Partnership Action for Continuing Employment (PACE) 
PACE is the Scottish Government’s initiative dedicated to responding to redundancy situations. Through
providing skills development and employability support, PACE aims to minimise the time individuals affected
by redundancy are out of work. PACE brings together 24 organisations, together with the Scottish
Government to provide free and impartial advice, guidance and support for individuals affected by
redundancy. Our PACE activity is co-ordinated by our Chair Pamela Little. 
Update
• In the current quarter of the financial year, we have had limited PACE activity. However we have
offered and delivered PACE support to employees at Ardnahoe Distillery Café and Menzies Parcels.
Please contact pacenationalteam@sds.co.uk for any further information 
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Annual Participation Measure
The Annual Participation Measure (APM) reports on the education and employment activity of 16 to 19 year
olds in Scotland. It is the source of the Scottish government's national performance indicator “Percentage of
young adults 16 to 19 year olds participating in education, training or employment”. 
The APM method takes account of all status of 16- to 19-year-olds in Scotland over one calendar year from
the 1st of April to the 31st of March. We report on if they are participating, not participating and unconfirmed
is based on which status an individual spent to the greatest numbers of days within the year. 
See below the Annual Participation Measure from 2023 
Update 
• The 2024 Annual Participation Measure if due to be published on 31st August. 
• This link will take you to the where the information will be published Link to Annual Participation
Measure 
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Local Partnership Support
SDS local teams are involved in supporting the following partnerships.
• DYW – supporting our DYW colleagues with employer events in schools. 
• Local Employability Partnership - member of the LEP
• Corporate Parent responsibilities – supporting Corporate Parent Board and working closely
with the Through Care Forums
• CLD – supporting CLD Partnership Board
• Community Justice – member of Community Justice Board 
Skills Development Scotland - General Update
Skills Reform  
SDS has long been an advocate for changes to the learning and skills system to deliver the best results for
the people and businesses of Scotland. SDS is working constructively with Scottish Government and
partners to realise this ambition. The need for the services delivered by SDS has never been greater. As
we look to the future, enabling the people and businesses of Scotland to thrive in a highly disruptive and
uncertain world will be essential to Scotland’s future economic growth and prosperity. The Scottish
Government’s Independent Review of the Skills Delivery Landscape and the Purpose and Principles on
Post-school Education, Research and Skills set out a framework for changes in how these services are
delivered.
The Scottish Government launched a public consultation into options for the reform of Scotland’s post-
school education system on 2 July. The consultation focusses on the areas of funding and provision of
apprenticeships and the funding of learner support, and will remain open until 20 September 2024
Apprenticeship funding 
SDS administers Modern Apprenticeship (MA) funds on behalf of the Scottish Government, and funds
independent learning and Local Authority providers of Foundation Apprenticeships. 
FA provision led by colleges and Graduate Apprenticeships are funded by the Scottish Funding Council. 
For more info on Foundation Apprenticeships statistics click here.  
For more info on Graduate Apprenticeship statistics click here  
SDS continues its work with learning providers to maximise MA and FA starts within our available budget in
2024/25, and in line with previous years. 
SDS contributes to the costs of training and assessing Modern Apprentices. The level of our contribution
depends on the age of the apprentice, the qualification level, and the industry sector. We make enhanced
contributions for disabled and care-experienced apprentices up to and including age 29
The Modern Apprenticeship (MA) statistics for 2023-24 have been published on the SDS corporate
website. Modern Apprenticeships statistics for 2023 -24 
There were 25,365 MA starts created in 2023/24, with 38,607 MAs in training at the end of the financial
year. In Argyll & Bute from 1 April 2023 to 31 March 2024 we supported 387 Modern Apprenticeship starts.
62.5% of the starts in the local area were aged 16-24.
• 23.5% of MA starts resided in the 20% most deprived areas, compared to 13.8% from the 20% least
deprived areas.
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MA achievement rate increased across all age groups year on year at 76%, with more completing an
apprenticeship at higher SCQF levels (76.3% at SCQF L6 and above). The Modern Apprenticeship
achievement rate in Argyll & Bute is 74.3%.
Individual Training Account (ITA) funding 
The Scottish Government (SG) have confirmed that funding for Individual Training Accounts will not be
available in the SDS budget in 2024/25.  In the context of unprecedented pressures on the SG and SDS
budget, Ministers have asked SDS to maximise apprenticeship starts in 2024/25.
Individuals looking for training opportunities and funding can continue to contact SDS for advice on
available options and access SDS career information, advice and guidance services. 
My World of Work also offers access to a wide range of online learning including free courses.
Individuals who successfully applied to the scheme in 2023/24 and have not yet used their funding can still
do so until the end of their learner year – 12 months from the approval date of their funding.
Flexible Workforce Development Fund and the Apprenticeship Levy 
The Scottish Government made no funding available for the Flexible Workforce Development Fund (FWDF)
for the academic years 2023-24 and 2024-25, in the Scottish Budget 2024-25 announcement. This is a
Scottish Government decision and SDS is therefore unable to comment or advise.
The Apprenticeship Levy is a UK Government employment tax affecting all UK employers with annual
salary bills exceeding £3 million. The levy is collected by HM Revenue and Customs. HM Treasury
allocates funding to the Scottish Government through the block grant, and the SG do not receive a
separate allocation through the levy. The Scottish Government determines how the funding is spent and so
any queries should be directed to the Scottish Government. A recent SG response to the Economy and
Fair Work Committee includes detail on levy funding in the annex, section 9.
Young People’s and Parents Research 
The  Pupil Voice 2023 research  gathers input from senior phase pupils (S4-S6) in Scotland on CIAG
services, Foundation Apprenticeships, and the My World of Work web service. 
Young People Career Ambitions   (YPCA) provides insights on the career choices, influences and
motivations of school leavers across Scotland.
Young People in Scotland, conducted in partnership with Ipsos, explores the views of young people aged
11-18 years, specifically focusing on their plans after school, key influencers and their views and
perceptions of careers. 
Parent and Carers Research  provides insight on parents’ perceptions and attitudes towards work-based
learning, as well as knowledge of CIAG services and confidence having career conversations with their
child. The results from these research projects are shared across SDS to help shape and improve service
delivery, and with our government colleagues to inform their evidence base and policy development. The
outputs are also available on the SDS corporate website 
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Scottish Apprenticeship Week
Many thanks to all stakeholders who made another successful Scottish Apprenticeship Week 2024
possible, with over 140 registered partner events taking place across the country.
The annual campaign celebrating apprenticeships will return next year, 3-7 March 2025. 
Scottish Careers Week
Our annual campaign delivered with a wide range of partners who support people in Scotland to make
informed career choices. 
Save the dates! Now in its 4th year, it will run from 11-15 November 2024!
Employer Support 
Skills Development Scotland works directly with employers across Scotland, providing trusted
advice that helps employers invest in existing skills, develop new talent using equal and inclusive
recruitment, and get the right products to grow their business.
We have a series of employer webinars which are free to join or watch back covering a range of
themes around skills, recruitment, retention and workforce development.
Skills for Growth is a free service for SMEs between 5 – 250 employees from any sector or
location in Scotland
Find out more at our employer hub SDS Employer Hub or contacting us on 0800 783 6000 
Local contact
Susan MacRae  Area Manager  Argyll & Bute and Eilean Siar 
susan.macrae@sds.co.uk 
Further information 
skillsdevelopmentscotland.co.uk - Corporate Website
myworldofwork.co.uk - for all your work, skills and learning needs
apprenticeships.scot - for all the latest on apprenticeships 
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Page 21

ARGYLL AND BUTE COUNCIL                              MID ARGYLL, KINTYRE AND THE
ISLANDS AREA COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE                    4 SEPTEMBER 2024
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings these have largely superseded the
original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December 2022 round of area committees for this standing item. This format
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.  
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3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
3.3 There are also additional online resources covering the streetlighting, footway,
surface dressing and roads reconstruction programmes available on the website
here. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – Roads and Infrastructure work to a number of policies across the range
of service areas. 
5.2 Financial – revenue and capital budgets are in place to deliver projects and
cyclic work. 
5.3  Legal – Roads and Infrastructure Services work to a number of different pieces
of legislation such as the Roads Scotland Act 194 and the Environmental
Protection Act 1990. 
5.4  HR – none known. 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications. 
5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications. 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications. 
5.6. Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise. 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams. 
5.8  Customer Service – none known.
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5.9  The Rights of the Child (UNCRC) – none known. 
Executive Director with responsibility for Roads and Infrastructure Services,
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services, Councillor John
Armour 
August 2024 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services or Mark Calder, Project
Manager 
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Page 25

ARGYLL AND BUTE COUNCIL  MID ARGYLL KINTYRE AND ISLANDS
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE
SERVICES 
4 SEPTEMBER 2024 
RECYCLING AND RECOVERY PERFORMANCE 
1.0 EXECUTIVE SUMMARY 
1.1 Argyll and Bute Council is both a waste collection and waste disposal authority. 
1.2 Waste disposal is dealt with by 3 separate models across the council as follows: 
• Island sites e.g. on Mull and Islay where landfill sites are operated directly
by the council;
• Helensburgh and Lomond area where waste is disposed of at sites outside
of Argyll and Bute;
• A 25 year (2001 – 2026) Waste PPP contract which covers the rest of Argyll
and Bute. 
1.3 Waste figures for all four administrative areas have been summarised within
this report.  Due to the way the reporting is carried out it is not possible to
accurately break down the information on an area by area basis for all data.  
1.4 National policy decisions, guidance and regulations e.g. relating to the
Biodegradable Municipal Waste landfill ban will have a significant impact on future
recycling, composting and recovery performance. 
1.5 It is recommended that Members note and give consideration to the details as
outlined in this report and the national policy drivers that will likely impact over the
coming years. 
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ARGYLL AND BUTE COUNCIL  MID ARGYLL KINTYRE AND ISLANDS
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE
SERVICES 
4 SEPTEMBER 2024 
RECYCLING AND RECOVERY PERFORMANCE 
2.0 INTRODUCTION 
2.1 Argyll and Bute Council is both a waste collection and waste disposal authority. 
Recycling, composting and recovery (i.e. other landfill diversion) statistics are
reported quarterly within the council’s performance management system. 
Statutory returns to SEPA e.g. licensed site tonnage, landfill tax and waste data
flow vary from quarterly to annual. 
2.2 This report provides details on the council’s recycling and landfill diversion
performance along with national policy, targets and regulations which are likely to
impact on future performance. 
3.0 RECOMMENDATIONS 
3.1 It is recommended that Members note and give consideration to the details as
outlined in this report and the national policy drivers that will likely impact over the
coming years. 
4.0 DETAILS 
4.1 The Council’s waste strategy was approved by the Environment, Development
and Infrastructure Committee in September 2019. Whilst this strategy will emerge
in line with government guidance, regulation legislation, and contractual
requirements the Strategy is predicated on the model shown below in Figure 1. 
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Figure 1 
4.2 Argyll and Bute Council operates a performance management system.  Quarterly
recycling/composting, recovery and landfill percentages are included and split
between the Islands waste disposal sites, Waste Management PPP and
Helensburgh/Lomond areas.  These details include: 
• percentage of waste recycled and composted;
• percentage of waste recovered e.g. other landfill diversion;
• combined percentage of waste recycled, composted and recovered; 
• percentage of waste to landfill; 
• tonnes of biodegradable municipal waste to landfill. 
Percentages Summary of Landfill, Recycling, Composting and Recovery
2022 and 2023 
2022 2023
Argyll & Bute
wide
% of waste recycled, composted and
recovered
51.8% 53.0%
% waste recycled and composted 37.6% 43.3%
% waste recovered 14.2% 9.7%
% waste landfilled 48.2% 47.0%
Tonnes of municipal waste to landfill 28,265 30,872    
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Waste PPP
% of waste recycled, composted and
recovered
57.6% 61.2%
% waste recycled and composted 36.3% 46.0%
% waste recovered 21.3% 15.2%
% waste landfilled 42.4% 38.8%    
Helensburgh &
Lomond
% of waste recycled, composted and
recovered
44.7% 39.5%
% waste recycled and composted 40.6% 39.3%
% waste recovered 4.2% 0.2%
% waste landfilled 55.3% 60.5%    
Islands
% of waste recycled, composted and
recovered
37.3% 36.3%
% waste recycled and composted 36.7% 36.3%
% waste recovered 0.6% 0 %
% waste landfilled 62.7% 63.7% 
4.3 Some points to note are as follows: 
• There was an overall improvement in recycling performance in 2023 which
was mainly due to an increase in green garden waste, soils and rubble
tonnages recycled by Renewi from the PPP area. 
• There was a drop in recovery performance in 2023 compared to 2022. This
was in part due to an energy from waste trial carried out by Renewi in the
PPP area in 2022, whereby Renewi sent circa 1,500 tonnes of general
mixed residual general waste to an energy from waste (EFW) plant in the
central belt. A similar but smaller trial was carried out by Renewi in 2023,
whereby a reduced amount of circa 700 tonnes of residual general waste
was sent to EFW during the year. 
• The drop in recovery performance was also due to a reduction in recovery
from the Helensburgh and Lomond area. Following The Scottish
Government introduction of a Landfill Tax Abatement Order legislation in
2022, Barr Environmental decided to discontinue their waste treatment plant
from July 2022 and landfill all residual general waste at their Auchencarroch
landfill site near Alexandria. With no recycling or recovery occurring from the
mixed general waste at the Barr site from July 2022 onwards, this had a
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negative impact on overall recycling and recovery rates from the
Helensburgh and Lomond area. The negative impact affected 6 months of
figures in 2022 and the full year in 2023.This also had a minor impact on the
Islands waste recovery rate which fell from 0.6% in 2022 to 0% in 2023 as
the Tiree/Coll general waste was transferred to the mainland and disposed
of at the Auchencarroch site. 
• The overall combined recycled, composted and recovery rate however
increased from 51.8% in 2022 to 53% in 2023.  This is mainly due to the
increased recycling in the PPP area described in the first bullet point above. 
• The recovery in the Waste PPP area is carried out by Renewi mainly through
residual waste mechanical biological treatment plants based at their waste
facilities near Oban, Dunoon and Lochgilphead. In 2022 and 2023 Renewi
also sent some residual general waste to an energy from waste (EFW) plant
in the central belt. Waste sent for energy from waste is also classed as
recovery. 
• The recovery in the Helensburgh and Lomond area was carried out by Barr
Environmental at their Auchencarroch waste facility, near Alexandria. As
described, Barr ceased operation of their mixed residual waste treatment
plant following The Scottish Government Landfill Tax Abatement Order
which was introduced from July 2022. Since July 2022 until the end of 2023,
Barr landfilled all mixed general waste at their Auchencarroch Landfill Site.
In January 2024, Barr Environmental closed the Auchencarroch landfill site
and ceased operations completely at the end of March 2024. Since January
2024, Helensburgh and Lomond’s general waste has been going for refuse
derived fuel (RDF)/energy from waste which will see a significant increase
in recovery tonnages for 2024. 
• Cardboard is consistently now the most prominent recycling material in the
blue recycling bin (previously paper which was the highest proportion pre-
pandemic). The increase in the cardboard proportion in recent years is likely
due to more on-line purchasing while newspapers are not as widely
purchased in hard copy compared to previous years. 
• The overall percentage waste to landfill in 2023 (47.0%) was a lower
percentage than 2022 (48.2%) due to the increased recycling levels in the
PPP area relating mainly to green garden waste ,soils and rubble. 
• The tonnage of municipal waste to landfill, however in 2023 (i.e. 30,872
tonnes) was more than in 2022 (i.e.28,365 tonnes).This was mainly due to
the Renewi energy from waste trial being smaller in 2023 than in 2022,
plus Barr Environmental landfilled all general waste in 2023 following the
cessation of their waste treatment plant from July 2022. 
• Recycling and composting is mainly from recycling collections to households
and businesses, bring sites and segregated wastes from recycling/civic
amenity sites. Recovery is predominantly moisture/process loss and
compost like output from mixed waste treatment plants operated by Renewi.
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In addition there was also some recovery from a Renewi energy from waste
trial where some residual general waste was sent to an energy from waste
plant in the central belt. 
• SEPA published annual recycling, recovery and landfill data for local
authorities focuses mainly on recycling/composting from household waste
and less on recovery in line with the waste hierarchy. 
Landfill Ban 
4.4 The Waste (Scotland) Regulations were introduced by the Scottish Government
in 2012 and included a landfill ban of biodegradable waste from 2021. 
4.5 The landfill ban planned for 2021 was subsequently delayed by The Scottish
Government until the end of 2025.  This delay was welcomed by the Council and
provided more time for alternative solutions and funding to be sought.  An update
report on the Waste PPP/Landfill Ban was included in the June 2024
Environment, Development and Infrastructure Committee plus additional Scottish
Government funding of £1.5 million towards compliance in the PPP contract area
was announced in July this year. 
Deposit Return Scheme (DRS) 
4.6      The UK Government had indicated a planned start date of October 2025 for a UK
wide deposit return scheme, however this has since been delayed until 2027. 
4.7 A UK wide DRS scheme may result in an overall increase in recycling including
other environmental benefits e.g. current non-recyclers may use the scheme plus
there should be less littering of such items. The scheme may however, see a slight
reduction in Council recycling performance if plastic drinks bottles and cans are
no longer handled by Council recycling collections albeit they should still be
recycled in future via the UK wide DRS scheme. 
Scottish Government Circular Economy Bill 
4.8    During June 2024, The Scottish Government published details of its Circular
Economy Bill. Further details on these Scottish Government proposals and Bill
have been and will be reported at future ED&I Committees as they progress.
Some of the main proposals which relate to local authorities recycling are as
follows: 
• A Duty of Care on households regarding their waste and recycling with new
powers given to local authorities for the issuing of fixed penalties to enforce
this.
• Local Authorities will be required to comply with a statutory code of practice
on recycling.
• The Scottish Government will have the powers to set mandatory recycling
targets on Local Authorities from 2030 onwards.    
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5.0 CONCLUSION 
5.1 In concluding this report, steady progress was made on overall recycling and
composting performance during 2023. Recovery performance however
decreased which resulted in increased tonnages to landfill in 2023. Landfill should
be reduced in 2024 as the Barr Environmental Auchencarroch landfill site (near
Alexandria) closed at the end of 2023.The council now uses alternative providers
for the Helensburgh and Lomond general waste which now goes mainly for
recovery e.g. refuse derived fuel/energy from waste. National Policy drivers such
as the ban on municipal waste to landfill, the deposit return scheme and the
circular economy bill will have significant implications for future recycling,
composting and recovery performance. 
6.0 IMPLICATIONS 
6.1 Policy National policies and regulations will likely impact
on future recycling, composting and recovery
performance. The council’s policy is to reduce
landfill.   
6.2 Financial  The end of 2025 ban on biodegradable waste to
landfill will have financial implications.  An update
report was included in the June 2024
Environment, Development and Infrastructure
Committee.   
6.3 Legal The landfill ban is a legal requirement under the
Waste (Scotland) Regulations 2012.  Other legal
requirements may likely result following The
Scottish Government Circular Economy Bill e.g.
statutory code of practice for recycling.   
6.4 HR None known.   
6.5 Fairer Scotland Duty:   
6.5.1 Equalities – protected
characteristics 
None known.
6.5.2 Socio-economic Duty  None known.
6.5.3 Islands The landfill ban will require increased transport of
waste off the islands of Mull and Islay from the
Glengorm (Mull) and Gartbreck (Islay) waste and
recycling facilities. 
6.6 Climate Change The landfill ban will significantly reduce methane
emissions from landfill sites however there will be
additional transport related emissions with waste
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having to travel longer distances for
treatment/disposal. 
6.7 Risk Risks to the council on the landfill ban and any
other future statutory requirements are mainly
financial.   A future UK wide deposit return
scheme for plastic drinks containers and cans will
hopefully have an overall environmental benefit,
although it may impact on council recycling rates.   
6.8 Customer Services None at present. 
6.9 The Rights of the Child
(UNCRC)
None known 
Executive Director with Responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services: Councilor John Armour 
For further information contact: John Blake – Fleet, Waste & Transport Manager
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ARGYLL AND BUTE COUNCIL                        MAKI AREA COMMITTEE 
ROAD AND INFRASTRUCTURE                4 SEPTEMBER 2024
SERVICES                     
KILKERRAN CEMETERY UPDATE REPORT 
1.0    EXECUTIVE SUMMARY 
1.1 This report provides a short update on the works carried out to identify another site
to build a new cemetery for Kintyre. 
1.2 It was previously reported to the MAKI Area Committee in March and December
2023 that there were no cemeteries with less than 5 years capacity in the Mid Argyll,
Kintyre and the Islands Area, with Kilkerran Cemetery having a maximum of 8 years
of availability according to current calculations based on lairs being sold at first point
of requirement (i.e. no pre-sale of Lairs). 
1.3 A further update report was presented to the June MAKI Area Committee as per
the below link: 
June 2024 MAKI Area Committee Kilkerran Cemetery Update Report 
2.0 RECOMMENDATIONS 
2.1 The MAKI Area Committee are asked to: 
• Note that officers have continued to try and engage with the MOD as well as
the Kings Harbour Master to discuss their objection to our initial request to re-
purpose the land adjacent to the current cemetery. This has been further
supported by a letter being sent from the MAKI Area Committee Chair to the
MOD and the Kings Harbour Master requesting a suitable date to meet on
site.
• Note that a meeting took place on Thursday 22 August with the Kings Harbour
Master (KHM), MOD estates, Argyll and Bute Marine Officers and Network
and Standards Officers to discuss the MOD’s initial letter of objection. This
was a positive meeting where the KHM and the MOD agreed that having
looked at the Council’s proposal for the purchase and use of the land as a
cemetery in more detail, they were of the opinion that this would not likely
have any effect on the Ship Light Beacon provided no LED or lights were
placed on grave stones and no gravestones were erected which were above
6 feet. 
• Note that the KHM and MOD will now look at internal processes for the
potential purchase or lease of the land to Argyll and Bute Council, however
this would be dependent on their estates and legal sections agreeing.
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• Note that the Assistant Network and Standards Manager will now make
contact with the local land owner with a view to entering into negotiations for
the other part of the cemetery. 
3.0 DETAIL 
3.1 Officers previously reported that the alternative site at Moy on the B842 last year
was no longer available to purchase, and that there is now very limited
availability of land to create a new cemetery in the Campbeltown area. 
3.2 Having discussed and identified the local landowner of a site to the north of the
current cemetery, as well part of the land being owned by the MOD; officers have
had positive discussions with the local landowner and thereafter have, for several
months, engaged with the MOD to purchase the land for a cemetery extension. 
3.3 In June 2024, the MOD refused the purchase of the land and its use as a cemetery
stating that the Kings Harbour Master rejected our request for cemetery
development as “any development in the vicinity of this site could impact/obscure
the rear leading navigation light into Campbeltown Harbour”. 
3.4 Whilst the above comments are noted, officers requested a meeting preferably on
site with the MOD and the Kings Harbour Master to discuss our plans which we
feel may still be able to allow the development of a cemetery at the location without
impacting on any visibility of the beacon. This meeting took place on Thursday 22
August 2024 with a positive outcome that the KHM has agreed that the suggested
development of the land into a cemetery was not likely to cause any issues for the
lighting beacon or ships coming into the area. 
3.5 It was agreed that the MOD and KHM would discuss the potential purchase or
lease of the land to the Council and a further meeting will be scheduled in
approximately 6 weeks’ time for further discussions. The MOD have confirmed
that this may be a complex matter regarding the purchase or lease of the land and
will take some time to go through their relevant estates and legal sections,
however they will progress. 
3.6 If the MOD land is not available for sale but agreement to a cemetery extension
in the field is accepted by the MOD, vehicle access issues will still remain. A
revised design will necessitate use of the farm track and potentially breaking
through the existing Kilkerran Cemetery boundary walls in places, to provide
suitable vehicular routes. 
4.0  CONCLUSION 
4.1  Kilkerran cemetery has sufficient overall capacity for a maximum 8 years,
restrictions are in place to preserve remaining lair space, however we have limited
availability for any other land to provide a new cemetery in the Kintyre area.
Officers would highlight that if successful in negotiating the purchase of land at
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Kilkerran, this would facilitate an extension to the current cemetery at Kilkerran
which we estimate will allow at least 30 years lair availability. 
4.2 A further update will be provided to the Mid Argyll, Kintyre and the Islands Area
Committee once discussions have progressed. 
5.0 IMPLICATIONS 
5.1 Policy – None known. 
5.2 Financial – Cemetery extensions and new developments require additional
Capital funding, to provide “ready to use” infrastructure to sustain the burial
service at local levels. 
5.3  Legal – The Council, as Burial Authority, must provide at least one cemetery. 
5.4  HR – None known. 
5.5  Fairer Scotland Duty: None known. 
5.5.1   Equalities - protected characteristics – None known. 
5.5.2   Socio-economic Duty – Provision of the burial service at local level sustains
the business models of both the Council and private providers and reduces
the overall cost to customers. 
5.5.3 Islands – None known. 
5.6 Climate Change – None known. 
5.7  Risk – Land suitability, availability and development costs, may affect the
viability of retaining a local burial service. 
5.8  Customer Service – Cemetery development programme aims to provide and
maintain the burial service at local level wherever practicable. 
5.9 The Rights of the Child (UNCRC) – None known. 
Executive Director with responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity
Councillor John Armour  
August 2024 
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For further information contact: 
Jim Smith, Head of Road and Infrastructure Services  
jim.smith@argyll-bute.gov.uk 
Hugh O’Neill, Network and Standards Manager 
hugh.oneill@argyll-bute.gov.uk   
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ARGYLL AND BUTE COUNCIL  Mid Argyll, Kintyre and the Islands
Area Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
04 September 2024 
Craighouse to Corran Sands, Isle of Jura Active Travel Route Progress Report 
1.0 EXECUTIVE SUMMARY 
1.1. This report updates Members on the progress made in relation to developing
plans to improve opportunities to walk, wheel or cycle between Craighouse and
Corran Sands on the Isle of Jura. This project was identified as a priority for the
community in the Isle of Jura Community Action Plan 2018 – 2023.   
1.2. Officers secured external funding in 2023/24 from the highly competitive
Transport Scotland Places for Everyone (PFE) programme, administered by
Sustrans, to enable initial feasibility (stage 1) and development of concept
designs (stage 2). 
1.3. A project steering group including representatives of Jura Community Council,
Jura Community Development Trust, Argyll and Bute Council and Sustrans was
formed.  The steering group helped guide the project to ensure it delivered to the
needs of the community. 
1.4. Two design options have been developed to concept design, a do-minimum
option which remains within the existing adopted road corridor of the A846 and a
do-something option which provides a higher level of service to users but
requires additional land.  While concept design usually produces a single,
preferred option, two options were developed as the community preference is for
a do-something option but there are challenges in securing landowner
agreement to the very high specification for an off-road path imposed by
Sustrans. 
1.5. A 2024/25 funding application has been submitted to Transport Scotland’s
Places for Everyone (PFE) programme to enable identification of a final
preferred option, and for this option to be progressed through Developed Design
(stage 3) in 2024/25 and Technical Design (stage 4) in 2025/26.  A decision in
regard to 2024/25 funding is expected in late summer 2024.  Should members
decide not to support the future development of the project the funding application
will be withdrawn. 
1.6. Technical design (stage 4) is the final stage of the design process and a further
report will be presented to Members prior to commencement of any construction. 
RECOMMENDATIONS 
1.7. It is recommended that the Mid Argyll, Kintyre and the Islands members:
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1.7.1. Support progression of the project to full Technical Design, as required by the
external funder. 
1.7.2. Instruct Officers, subject to securing external funding, to identify a single
preferred option and to continue development of the designs for this option to
Developed Design (stage 3) and Technical Design (stage 4). 
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ARGYLL AND BUTE COUNCIL  Mid Argyll, Kintyre and the Islands
Area Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
04 September 2024 
Craighouse to Corran Sands, Isle of Jura Active Travel Route Progress Report 
2.0 INTRODUCTION 
2.1. This report updates Members on the progress made in relation to developing
plans to improve opportunities to walk, wheel or cycle between Craighouse and
Corran Sands on the Isle of Jura. This project was identified as a priority for the
community in the Isle of Jura Community Action Plan 2018 – 2023.   
3.0 RECOMMENDATIONS 
3.1. It is recommended that the Mid Argyll, Kintyre and the Islands members: 
3.1.1. Support progression of the project to full Technical Design, as required by the
external funder. 
3.1.2. Instruct Officers, subject to securing external funding, to identify a single
preferred option and to continue development of the designs for this option to
Developed Design (stage 3) and Technical Design (stage 4). 
4.0 DETAIL 
4.1. The Council’s Active Travel Team, 1.7 FTE (Full Time Equivalent employees), is
part of the Strategic Transport Team within the Development and Economic
Growth Service.  No Council funding is currently received by the Active Travel
Team. All project costs, including internal staff costs, have to be funded via
successfully securing highly competitive external challenge funds. 
4.2. In 2023/24 the Active Travel Team secured £2.56M external funding for the
development and delivery of a total of 22 projects across Argyll and Bute, including
the Craighouse to Corran Sands Active Travel Route.  This required 18 separate
competitive funding applications, to 5 separate funds. 
Funding 
4.3. Transport Scotland’s Places for Everyone (PFE) programme is the primary
external active travel design funding available in Scotland.  It is structured
around 8 project stages with a competitive challenge fund, with the 32 local
authorities, 7 regional transport partnerships, two national parks and numerous
community groups across Scotland competing against each other to secure the
funding each project requires. 
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4.4. As of 2024/25, the construction element of the funding has been taken into a
separate competitive fund, Transport Scotland’s Active Travel Infrastructure
Fund (ATIF). ATIF still requires a separate competitive application to be
submitted but is, currently, only open for applications once a year.  All projects
submitted to ATIF must be ready in all respects to commence construction,
including having any legal or regulatory approvals required in place. 
4.5. A minimum of three new competitive funding submissions are required to
complete a project using external funding, with competitive applications required,
as a minimum, to PFE prior to Stage 0 (Strategic Definition) and Stage 3
(Developed Design) and to the new Transport Scotland ATIF prior to Stage 5
(Construction).  The project stages are (0) Strategic Definition, (1) Preparation
and Brief, (2) Concept Design), (3) Developed Design, (4) Technical Design, (5)
Construction, (6) Handover & Close Out, and (7) In Use. 
4.6. Officers have submitted a funding application for 24/25 funding from Transport
Scotland’s Places for Everyone Programme to enable this work continue the
design process through Developed Design (stage 3) in 2024/25 and Technical
Design (stage 4) in 2025/26.  A decision in regard to 2024/25 funding is
expected in late summer 2024.  Should members decide not to support the
future development of the project the funding application will be withdrawn. 
Community Engagement 
4.7. The Craighouse to Corran Sands route was identified by the community as a key
missing link to enable more people to choose to walk, wheel or cycle for everyday
journeys on Jura.  The community have already constructed a rough path linking
Knockrome to the Corran Sands car park. 
4.8. Several rounds of community engagement were undertaken including in-person
events on Jura and online events/consultation website.  The consultation
identified:
• Strong community support for improvement.
• Preference for an alternative to walking on the 60mph single track A846
outside Craighouse where possible.
• Concerns regarding visibility especially due to vegetation growth along
side of A836, and a lack of suitable locations to ‘step-off’ the single track
A846 to allow vehicles to pass.
• Desire the route included the new housing at Otter Brae on the south of
Craighouse which were developed without a footway connection to
Craighouse.  The study area was altered to include these new dwellings. 
Concept Design 
4.9. In addition to linking around 80% of all dwelling on Jura, the route will also
provide a suitable opportunity to choose to walk or cycle to the Small Isles
Primary School, Jura Distillery, Jura Hotel, Jura Service Point, Community
Shop, Community Hall, Church, Playpark, Pier, Community Fire Station and the
Coastguard Station. 
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4.10. The paid PFE fund administrators, Sustrans, impose a significant number of
design conditions on the PFE funding.  These include an aim of providing a high
level of service under Cycle by Design (2021) guidance and limitations of a
minimum 3m width for off-road paths and a maximum gradient of 7%.  Where
cyclists are expected to on road Sustrans require designs to include a maximum
20mph speed limit. 
4.11. A number of design options were identified for discussion with the community,
Argyll and Bute Council Roads and Infrastructure Service, landowners and other
stakeholders.  From these discussions two options were developed to concept
design stage, a do-minimum option and a do-something option.  Both option
include new pedestrian footways within Craighouse, with the main differences
being outside Craighouse between the village edge and Corran Sands. 
4.12. Do-minimum option aims to minimise any private land required and therefore
restricts the design to the current corridor of the A846.  As such, outside
Craighouse it consists of minor interventions on the A846 to improve visibility,
manage vehicle speeds are key locations and improve opportunities for
pedestrians and cyclists to ‘step-off’ the A846 to allow vehicles to pass.  While a
cheaper option and deliverable without private land take, the do-minimum option
fails to provide a high level of service under Cycle by Design. 
4.13. Do-something option aims to provide a high level of service under Cycle by Design
and to meet more of the Sustrans imposed design requirements.  As such, outside
Craighouse the proposal was for an off-road wide path which mirrored the
alignment of the A846 but would require access to private land.  To reduce cost,
the design proposed returning onto the A846 for short distances to cross 3 larger
rivers using the existing A846 bridges rather than constructing new bridges
specifically for the path.  To more closely align with Sustrans design requirements,
the do-something option was proposed at 2m wide with a bound surface. The
proposed width still requires to be agreed with Sustrans, as while it is more in
keeping with the rural location it is lower than Sustrans stated design
requirements. While supported by the community, the main landowners
expressed concern that the provision of an off-road path was out of keeping with
Jura and therefore have not agreed to this option at present. 
4.14. The community expressed a preference for the do-something option, but agreed
with the view that the Sustrans imposed minimum width of 3m for a share-use
path is excessively wide for the likely user numbers on Jura, and that a 2m wide
path would be more appropriate.  Unfortunately, engagement to date with
Sustrans has failed to secure their agreement to a derivation from the design
standards imposed to enable a less obtrusive path width to be considered.  It is
planned to continue engagement with Sustrans, community and landowners in
future design stages. 
5.0 CONCLUSION 
5.1. Provision of an improved walking, wheeling and cycling route linking Craighouse
and Corran Sands on the Isle of Jura would provide opportunities for residents
and visitors to travel more sustainably and actively by walking and cycling.  This
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will provide an alternative to having to use a private car to travel between these
communities and help lower Argyll and Bute’s carbon footprint. Funding for the
development of designs to date has been secured from Transport Scotland’s
Places for Everyone (PFE) Programme with further competative applications
having been submitted, but not yet funded, to enable the design process to be
completed in 2024/25 and 2025/26. 
5.2. The delivery of the route is dependent on completing the design work, securing
highly competitive external challenge funding, committing appropriate match
funding and potentially securing access to private land should the do-something
option continue to be the preferred option. 
6.0 IMPLICATIONS 
6.1. Policy Completion of this project will support the Council’s
SOA outcomes 2: We have infrastructure that supports
sustainable growth and 5: People live active, healthier
and independent lives. The project also supports
achievement of the Scottish Government’s objectives
set out in the Cycling Action Plan for Scotland (CAPS)
and Let’s Get Scotland Walking - The National
Walking Strategy.
6.2. Financial The design, construction and land purchase will be
funded by external competitive funding applications.
External funding is not currently available to cover
maintenance costs.  To date, the Council has not
contributed any funding to design or capital costs.  
There is strong evidence that people who are more
active, for example by walking or cycling, have been
physical and mental health and are less likely to
require social care services in later life which could
result in a future saving to the Council or HSCP.
6.3. Legal Future input will be required from Legal Services to
support land agreements should these be deemed
necessary.
6.4. HR None.
6.5. Fairer Scotland
Duty: 
6.5.1 Equalities Completion of this project will provide opportunities for
the majority of the population of Jura to travel more
sustainably and actively by walking, wheeling and
cycling.
The route will be been designed to be DDA compliant
and will provide a safe and accessible route for those
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with mobility aids including wheelchairs and
parents/guardians with a child’s pram or buggy.
6.5.2 Socio-
economic Duty
The route, once completed, will offer residents and
visitors the opportunity to choose to travel using active
modes, which are lower cost than alternative modes of
transport.  The route will also improve access to
essential services, retail, leisure and employment
opportunities for residents living along the route.
The path will also offer opportunities for individuals to
travel for leisure.
6.5.3 Islands There are no adverse impacts.
6.6. Climate Change  Active Travel is the least carbon intensive mode of
travel.  Providing the opportunity for residents and
visitors to consider an alternative to having to use a
private car to travel between these communities will
help lower Argyll and Bute’s carbon footprint.
6.7. Risk There is a reputational risk to the Council if the project
is not completed within a reasonable timeframe.
6.8. Customer
Services  
None.
6.9. The Rights of the
Child (UNCRC)
Active travel is the most accessible mode of travel to
young people, as it does not have any minimum age
limits, does not require any form of licence, is free to
use and is not tied to any fixed timetable.
All new active travel infrastructure is designed to be
utilised by an unaccompanied 12 year old.
Engagement feedback demonstrates even stronger
support for the delivery of the active travel route from
younger members of the community than the already
high overall level of community support. Wider
engagement with school pupils indicates that the vast
majority of pupils strongly support the provision of new
active travel infrastructure, even where it would
adversely impact other modes of transport.   
Executive Director with the responsibility for Development and Economic
Growth: Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services: Councillor John Armour 
19 July 2024                                                  
For further information contact:  Colin Young   
Strategic Transportation Delivery Officer   
Colin.Young@argyll-bute.gov.uk
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Tel: 01546 604275 
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Mid-Argyll, Kintrye & Isles
ARGYLL & BUTE COUNCIL AREA COMMITTEE
SUMMARY REPORT August 2024
CULTURE, HERITAGE AND ARTS ASSEMBLY,
ARGYLL AND ISLES (CHARTS) 2023-2024.
‘To raise our profile as a centre for
cultural activity and vibrant and
sustainable creative sector’
Argyll & Bute Council Economic Strategy 2019 -2023
For details see Annual Review 2023-
2024
Page 45
Agenda Item
10

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This report highlights CHARTS work
including impact and key projects:
W e support Argyll and Bute’s culture, heritage and arts
sector under 4 strategic areas, Achieve, Connect,
Promote, Sustain:
• Key project supporters 2023-2024, include the
National Lottery Heritage Fund, Creative Scotland,
the Art Fund, Bòrd na Gàidhlig, Museums and
Galleries Scotland and the Scottish Government
(islands)
• National collaborators include the School of
Innovation and Technology at the Glasgow School of
Art, University of St Andrews, University of
Glasgow
• Key regional partners include Live Argyll, the Argyll
and Bute Tourism Cooperative and the Argyll and
Bute Museum and Heritage Forum
• W e support 680 professional members, including
individuals, cultural organisations and venues
PHOTO CREDITS; Argyll Collection at Mount Stuart June 23 (top) , Campbeltown
Museum Aug 24
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Local impact 23/24 to date
• Reflect, Remembering Together –community projects create places of memory across 4 Argyll
locations as part of a national post-covid memorial programme (November 23- August 24).
This included Campbeltown Museum and the Linda McCartney Memorial Trust working in partnership
with lead artist Kirsten Millar and local artists to design a new sundial for the garden. Project
participants included the Friends of Campbeltown Museum, Kintyre Care Centre, the Woodlands
Centre and primary schools; Castlehill, Clachan, Rhunahaorine and home school groups in South
Argyll.
See film link enclosed: Our Community Reflects Day (August 24), including  participants across
the 4 Reflect Argyll locations. Funder, The Scottish Government, partners, Greenspace Scotland,
Argyll and Bute Council.
• Visual Artists and Craft Makers Awards (VACMA) – 7 VACMA awards were distributed
throughout Argyll and Bute. This included 3 artists receiving professional development awards
based in Mid-Argyll. Funders, Creative Scotland and Argyll and Bute Council.
• Islands Support projects, funded by the Scottish Government and Creative Scotland
included participation by island resident artists in business mentoring and international development
projects. This included CHARTS supporting an artist in Jura to make new work links in Norway and
Denmark.
• See also Heritage & Museums and Youth Training & St Columba/Colmcille Exhibition
Tour information to follow:
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Heritage & Museums Leadership
includes
Youth Training & Routes to
Employability
Campbeltown Museum
CHARTS partnership with liveArgyll:
• CHARTS manages the development of
Campbeltown Museum; collections support, future
planning, staffing, exhibitions, events and workshops
• Facilitating an apprenticeship in Museums and
Galleries Studies, supported by Museums Galleries
Scotland (23—23) resulted in a new job for a local
resident; Heritage Access and Learning Assistant
(2023-current)
• The museum now provides school and outreach
education access and school holiday events
• 1914 visitors (April 23-24)
• See international visitor map created:
• https://www.chartsargyllandisles.org/projects-and-
showcases/campbeltown-museum/
Complementary CHARTS support includes Gaelic Culture
Officer, communications and marketing, fundraising and
project support to improve museum access.
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Heritage & Museums,
Youth Training
Local impact to date
Argyll Aspires
• Argyll Aspires – 14 month paid
Archive Assistant Traineeship created
at the Argyll Papers supported by
Friends of the Argyll Papers and Argyll
Estates.
• 95 Schoolchildren took part in tours
and talks and over 80,00 visitors saw
the temporary exhibitions created by
the trainee at Inveraray Castle.
- Professional Youth-Peer Networks
created at Campbelltown Museum
- Collaboration with Developing Young
Workforce led to films for national
Creative Careers Week with outreach
activities at Campbelltown Museum
Funder – National Heritage Lottery Fund,
supported by the Gannochy Trust
• Archive Assistant Traineeship
featured as national case study in
Scottish Archives & Records Year
in Review
• See Argyll Aspires Evaluation
Report at the CHARTS website:
• https://www.chartsargyllandisles.or
g/media/7335/argyll-aspires-
report.pdf
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 ST COLUMBA/ COLMCILLE
EXHIBITION Five Venue
Tour 23 -24
Campbeltown Museum
Islay Gaelic Centre
Kilmartin Museum
Rockfield Centre, Oban
Iona Community Hall
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Colmcille Tour Achievements
2023-2024
• 400+ attendees at launch events
• 6,000+ people viewed the exhibition
• 15 musicians employed from Argyll and Ireland
• 4 artists employed to lead  workshops
• 1 young person event management experience
• 4 photographers employed
• 4 young musician performers employed
• 1 Gaelic Cultural officer supporting launch events
• 1 co-ordinator employed, managing the tour
• 4 local caterers employed for launch events
• Local accommodation providers utilised
• New partnership with Donegal
Museum, enabled through
matched funding between
Scotland and Ireland
• Campbeltown Museum staff
trained to facilitate the regional
Colmcille tour by Donegal
Museum
• Tour concluding in Iona, included
5 venues including Islay Gaelic
Centre (4280 visitors) and
Kilmartin Museum event (454
visitors)
• Campbeltown Museum year-long
tour launch (1021 visitors)
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Key Support
THE ARGYLL
COLLECTION,
RECONNECTED 23 -24
• New CHARTS partnership with
Argyll and Bute Council, Education
• £50k fundraised from the Art Fund
(UK) to review cultural value and
build awareness of the Argyll
Collection
• Youth training, regional school and
community activities also supported
by the National Lottery Heritage
Fund and Gannochy Trust
• Collection inventory and condition
check - 179 council owned art works
in every school and library
• Collaborators include, University of
Andrews, University of Glasgow,
Makerere University, Kampala  
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Key Support
GAELIC LANGUAGE & CULTURE
HIGHLIGHTS
• Gaelic Culture Strategy under development; region-
wide consultation events took place including at
Campbeltown Museum
• Gaelic Culture Officer, reports to the Gaelic Policy
Lead Group,  Argyll and Bute Council. Funder Bòrd
na Gàidhlig.
• Gaelic Culture Officer supports development and
delivery of the Argyll Gaelic Gathering working in
collaboration with the Council.
• Projects include building relationships between
Argyll and Ireland – CHARTS commended by Bòrd
na Gàidhlig
• Match project funding developed for Colmcille
Exhibition Tour from Bòrd na Gàidhlig and  Foras
na Gaeilge in Ireland
• PHOTO CREDITS: (Top) Gaelic environment event Kilmartin Glen; Gaelic
strategy consultation
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Our Impact
2023-2024
Argyll and Bute Council funding of £75k (23-24) enabled CHARTS to generate a total of
£371,825, to support cultural development.
Impacts included:
• 67,700 views to the CHARTS website
• 25 media features – regional and national press & tv
• 33 opportunities created to work in Argyll
• 5 paid apprenticeships/traineeships delivered for young people
• 11 countries and 4 continents hosted international work by Argyll’s artists
• 24 arts and heritage commissions created
• New Gaelic connections made between Argyll and Ireland
• New Argyll Collection connections made:
 W orking with Makerere University, Uganda, regarding African art in the
collection
 Profiling the collection via the world leading Smartify App
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CHARTS grows local opportunity, creating work in partnership with others regionally and nationally
to support and raise the profile of the cultural sector in Argyll and Bute.
Argyll and Bute Council funding of £75k (24-25) despite inflation, enables CHARTS to continue its
valuable work for education, employment, social and economic development.
This currently includes CHARTS management and research of the Council-owned Argyll Collection,
further to the Council’s additional request for support and new investment secured by CHARTS
from the Art Fund (£50k -2023/4),to enable first stage review of the collection’s cultural significance;
educational, economic and social values. This project has resulted in wide-ranging interest in this
heritage asset created by the Council in the1960s and has built its profile regionally, nationally and
internationally. As the Art Fund’s support for this first phase review is due to end in Autumn 2024,
this means that additional funds will be required for continued Argyll Collection development
facilitated by CHARTS in partnership with the Council.
Since 2020 CHARTS has fundraised more than £1.4m in total - including and due to annual Council
investment (2020-25). Our work brings significant return.
For further information, contact CHARTS Board
Seymour Adams
Seymour@chartsargyllandisles.org
https://www.chartsargyllandisles.org
CHARTS is a SCIO registered in Scotland SC049113
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Annual Review
2023–24
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The CHARTS network supports a sustainable future for
the culture, heritage and arts sector in Argyll and Bute.
It was developed through the Creative Scotland and
Argyll and Bute Council Place Partnership Programme,
with additional European funding secured through the
Leader programme. Following extensive consultation
with the sector, CHARTS became a registered,
membership-guided charity (SCIO) in 2019.
We aim to:
z Foster collaborative working across the whole
culture, heritage and arts sector
z Build the area’s cultural profile 
z Co-operatively grow our audiences and
customers by marketing ourselves and others
locally, nationally and internationally
z Co-design and deliver partnership projects that
engage communities and visitors
z Advocate for the needs and benefits of
cultural activity
About Welcome 1
HOW WE WORK 2
The Board & Core staff 2
Infrastructure, Working groups and Steering Group 3
Delivery themes 4
Our impact 5
Key funders, partners & collaborators 6
DELIVERY THEMES & CASE STUDIES 8
A. Supporting islands as distinct cultural centres 8
Case study: Coastal Cultures 10
Case study: Ràmh 12
Case study: Donald MacDougall 12
Case study: Shannen Calderwood 13
B. Increasing access to heritage 14
Case study: Argyll Aspires 16
Case study: The Argyll Collection, Reconnected 18
Case study: The Argyll Collection, Reconnected – Research 23
Case study: Lily Vaughan 24
C. Gaelic development 25
Case study: Cuairt Chaluim Chille // Touring St Columba 27
Case study: Feàrna/Alder 29
Case study: Embroidery Workshop 31
D. International support 32
My experience: Miel Zwamborn 35
E. Member support 36
F. Supporting engagement, post pandemic 40
Remember Together, Reflect 41
Case study: How it Feels to be Apart 42
OUR TEAM 43
OUR FUTURE 44
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In my fifth and final year as Chair, I am delighted
to introduce our Annual Review 2023–24 on
behalf of the CHARTS Board. Throughout
this period, a huge amount of work has been
delivered, built on an ethos of co-working and
collaboration across the culture sector in Argyll
and Bute.
The organisation has supported its membership
comprised of 678 individuals, arts centres
and heritage organisations through building
connectivity, the development of new
commissions, profile raising, mentoring and
assisting businesses and existing projects to
sustain and grow their practice, all made possible
by the invaluable support of the many funding
streams and partnerships outlined in this review.
Our services are increasingly in demand from our
members, so to meet goals more effectively, we
have continued to grow our relationships with
key regional and national bodies. These include
the Scottish Government, liveArgyll, Bòrd na
Gàidhlig, Foras na Gaeilge, greenspace scotland,
Creative Carbon Scotland, the National Lottery
Heritage Fund and the School of Innovation and
Technology at the Glasgow School of Art. For the
first time this year, with funding from Creative
Scotland, we piloted international development
support, leading to opportunities for members
in eleven countries worldwide. Additionally,
through the review of the outstanding council-
owned Argyll Collection, which includes artworks
by prominent African artists, the organisation
rekindled links between Argyll and Uganda, first
forged in the 1960s. In turn, this has grown the
range of collaboration with academic bodies,
now including close working with the University
of St Andrews and Makerere University, Kampala.
CHARTS projects work in iterative cycles,
enabling us to learn as we develop; the Business
Plan for 2025–28 shows the areas CHARTS
continues to grow, based on the outcomes of
past projects.
Reflecting on my five years as Chair, the
organisation has grown exponentially in ambition
and scope. This would not have been possible
without the dedication of the staff and trustees,
past and present, and without the ongoing
funding support from Argyll and Bute Council
and Creative Scotland, amongst others. In a
difficult funding climate, organisations such as
CHARTS have a hugely important role to play in
encouraging and profiling the sector. I will watch
with interest as CHARTS continues to grow
and support culture, heritage and the arts in
the region.
Jo McLean
CHAIR
Welcome
1 CHARTS Annual Review 2023–241
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How we work Core staff 
Kathleen O’Neill DIRECTOR 
Kirsten Millar COMMUNICATIONS & MARKETING MANAGER 
Rhiannon McIntyre VIRTUAL CHIEF FINANCE OFFICER
Project teams consist of highly experienced freelance staff commissioned on a
project-by-project basis. These staff members work to fixed-term contracts to
support arts and heritage commissions and projects with costs met by project
funders. Additionally, during 2023–24, Bòrd na Gàidhlig provided funding to
secure the employed positions of Gaelic Culture Officer Àdhamh Ó Broin and
Islands Culture Officer Caitlin McNeill. All staff work closely across project
themes as appropriate, forging skills networks to ensure that all strategic goals
are met. Argyll and Bute Council provide year-round in-kind support and, during
2023–24, provided a foundational grant to contribute in part towards core staffing
costs and operational delivery.
WE LISTEN
WE CO-DESIGNMEMBERS
WE FUNDRAISEWE CREATE
OPPORTUNITIES
WE SUPPORT
PROJECT DELIVERY
WE EVALUATE
Our way of working creates a virtuous cycle focused on
members and their needs.
The Board (2023–24) 
Jo McLean CHAIR 
Seymour Adams VICE-CHAIR 
Julian Forrester 
Rachel Kellow 
Cllr Ross Moreland (RESIGNED APRIL 2023) 
Ex-Officio Trustees:
Cllr Luna Martin (APPOINTED JUNE 2024)
Dr Michael Pierre Johnson SCHOOL OF INNOVATION AND TECHNOLOGY 
AT THE GLASGOW SCHOOL OF ART
The Board is supported by: 
Arlene Cullum  ARGYLL AND BUTE COUNCIL      
TRANSFORMATION AND REGENERATION,   
ECONOMIC DEVELOPMENT 
Eleanor McKinnon  CHAIR. CHARTS STEERING GROUP
Image: Coastal Cultures,
Between the Tides, Mary
Morrison (CHARTS) and
Jen Skinner (Screen Argyll).
© CHARTS
22
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Steering Group
The Steering Group is an important part of
the organisational structure, keeping staff and
board informed of needs at local level. This
group represents the CHARTS membership
and currently comprises 12 people supporting
arts, heritage and area profile raising initiatives
at a local and regional level. Members of
the Steering Group are invited as leaders in
their field with an understanding of strategic
development and/or by leadership roles in their
local council area. Representation includes:
z Oban, Lorne & Isles – The Rockfield Centre
z Mid Argyll, Kintyre & Isles – Iain Johnson
(Kintyre Cultural Forum)
z Bute and Cowal – Jenny Hunter (Dunoon
Burgh Hall) & Julie Tait (Rothesay Pavilion)
z Helensburgh & Lomond – Alexia Holt
(Cove Park)
z Island Development – Jen Skinner
(Screen Argyll, Tiree)
Other strategic representation includes:
Brian Barker (ArtMap Argyll on behalf of arts
collectives); Giles Perring (member support);
Anne Cleave, Chair, Argyll and Bute Museums
and Heritage Forum; Robert Judge, Operations
Manager Kintyre, liveArgyll; Arlene Cullum,
Senior Economic Regeneration Officer,
Transformation and Regeneration, Argyll and
Bute Council; and Antonia Baird, Community
Learning and Development Officer, Argyll and
Bute Council.
The role of the Steering Group is to assist in
facilitating change, advancing knowledge and
sharing experience to build the capacity of the
CHARTS network. Representatives undertake to:
z Attend regular group meetings
z Feed into the direction of CHARTS’ core
activity
z Represent CHARTS throughout the region
z Maintain contact with members and
groups in the areas represented to
disseminate information
z Offer direct hands-on support to projects,
also supported by member champions
based locally.
This enables strongly networked communications
to help inform organisational development.
Working groups
Working groups are also attached to award-
giving, project commissioning and staff
recruitment processes to assist the membership
in meeting project milestones.
These are strategic groups with specialist
stakeholders, often including funders and
partnership representation, to support and
signpost engagement. Board members,
steering groups, and staff also contribute to
working groups.
Image: Coastal Cultures, Between the Tides
(2023). © Jack Lockhart 
#
33
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Delivery themes
A. Supporting islands as distinct cultural centres
B. Increasing access to heritage
C. Increasing the visibility of Gaelic culture
D. International support
E. Member support
F. Supporting engagement post-pandemic
Funders 2022–23 have so far supported investment in the
following areas:
The CHARTS model is based on co-working and
collaboration. Project managers work together across
shared themes and Steering Group members support
project development in local areas, as appropriate. 
To further support our membership, made up of individuals
and organisations (including arts centres and museums),
we also create working groups to grow development
themes and projects. These groups are comprised of
staff, trustees and other professionals, bringing together
a wealth of skills and experience matched to the job at
hand. This is critical to our success, maximising capacity
through joining intellectual and material resources to
reach the best possible outcomes for people and projects.
- Kathleen O’Neill, Director, CHARTS
44
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660
MEMBERS
COMBINED FACEBOOK,
INSTAGRAM AND X
FOLLOWERS
ARTS & HERITAGE
COMMISSIONS
25
MEDIA FEATURES
INCREASE IN
WEBSITE VIEWS
Our
impact
5
PAID APPRENTICESHIPS
& TRAINEESHIPS
Figures relate to the period 2023–24
OPPORTUNITIES CREATED
IN ARGYLL TO 
WORK FOR CHARTS
11
55%
33
24
4,200+
£371,825
CONFIRMED INCOME RAISED
FOR 2023–24 ACTIVITIES
WEBSITE VIEWS
65,700+
COUNTRIES AND 4
CONTINENTS HOSTED
INTERNATIONAL WORK
5 CHARTS Annual Review 2023–245
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Key funders
Partners & collaborators
6 CHARTS Annual Review 2023–246
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7 CHARTS Annual Review 2023–247
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A. Supporting islands as distinct cultural centres
Recognising the distinct identities of communities across Argyll’s islands,
the Ràmh programme, meaning ‘sharing the same oar’, seeks to
create connections and opportunities to better understand the
context in which island practitioners and organisations work.
Initial scoping included an islands survey and provided insights
and recommendations to help inform our work. The most strongly
expressed needs from survey respondents were around support
for creative development, accessing opportunities and increasing visibility for
practitioners, all of which continue to be addressed across our programme for
island-based members, with specific initiatives developed for islands through the
development framework of Ràmh.
‘Coastal Cultures, Islands’ was designed as an innovative programme of placemaking and
community engagement across Argyll’s islands. The project created new commissions for
artists to work with island communities, further embedding social-engagement as part of their
practice and reinvigorated local economies in three island locations. The project was built
on support from the Scottish Government and developed artist-led residencies, embedding
socially engaged practice that responded to the uniqueness of island locations, building
networks, and promoting participation and audiences.
1. Case study: Coastal Cultures, Island Residencies: Between the Tides
2. Case study: Coastal Cultures, Island Residencies: Expressing an Island
3. Coastal Cultures, Island Residencies: Feàrna / Alder (see page 29)
4. Case study: Ràmh development
Funded by: Supported by:
88
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Staff
Coastal Cultures – Islands Residencies
Mary Morrison PROJECT MANAGER
Deidre McKenna ENGAGEMENT SUPPORT MANAGER
Ràmh
Island Culture Officer CAITLIN McNEILL
There tends to be more need for
interdisciplinary ways of working, within
the industry or in even wider ways such
as working with community groups/
schools/businesses. This is a benefit as
it builds relationships in the community
between people and practices, ultimately
contributing to better health and wellbeing
as well as building sustainability and a
strong sense of investment in the place
you live and work in. You are more likely
to consider ‘people’ as part of your work
because you rely on each other to make
islands a great place to live.
- Amy Dunnachie, Artist, Jura
Image (right): Between the Tides project launch, Tiree (August 2023). © Jack Lockhart
Image (below): a writing workshop led by Norman Bissell in summer 2023 as part of the Expressing an Island
project (Coastal Cultures, Island Residencies). © CHARTS
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Throughout each project, artists engaged
communities in socially inclusive, imaginative
and meaningful ways, including sharing their
work through curated events, exhibitions
and knowledge exchange events, both live
and digital.
On Luing and neighbouring Slate Islands, writer
and director of the Scottish Centre for Geopoetics
Norman Bissell led Expressing an Island.
Alongside Luing-based artist Lottie May and
others, Norman delivered a series of monthly
workshops in creative writing, arts, crafts and
geology with the aim of building creative
networks and creating new work for print and
exhibitions.As Lottie May said, the project was
about “creating connections not only within
communities but across them”.
On Tiree, filmmaker Jack Lockhart and a
small team of collaborators developed the
project Between the Tides with Screen Argyll.
The project provided a range of creative
opportunities for the local community to engage
with tidal themes and work alongside Jack as he
created a time-lapse film exploring Tiree’s tides.
On the Mull archipelago, Alice Stillman and
Rhona Dougall developed Feàrna / Alder, with
Dr Alasdair Whyte supporting
phase one of the project.
Feàrna used trees and
human connections as a
starting point for focused
place-based conversations
with the wider community on
Mull and explored questions
around how to work meaningfully
within the constructs of Gaelic
language and culture. 
(See page 29 for more information about
this project.)
All three projects were delivered by artists and
collectives embedded in their communities, and
between July 2023 and January 2024, nearly 500
people engaged with the projects. In addition, 16
local organisations and venues were supported.
Nineteen significant paid opportunities were
created for creative practitioners, including two
distinct project management roles within the
CHARTS team. This work included cross-cutting
themes of place, young people and Gaelic
language and culture. 
Image: Between the Tides project launch, Tiree
(August 2023). © Jack Lockhart
CASE STUDY: Coastal Cultures
Islands Residencies
Tiree, Mull and the Slate Islands
You are really changing young people’s
lives with these activities. They take part in
things that not only do they have fun and
enjoy but they can have a huge effect on
their future; it can influence their pathways in
life enormously.
- Participant, Between the Tides, Tiree
1
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There were multiple outputs from all projects,
including four films, publications, podcasts,
exhibitions and presentations of new work,
which strengthened creative networks across
the islands. Each of the projects has identified
further development opportunities that CHARTS
will seek to support in an ongoing dialogue and
by extending our work and focus on islands and
coastal areas in the region.
An additional 13 artists who engaged through
the residency project activities were supported
by Coastal Cultures, Islands Engagement
Manager Deirdre MacKenna in a development
process, which enabled some of them to
secure significant funding for projects, including
through a concurrent CHARTS project, Growing
Global Networks.
In January 2024, CHARTS hosted an online event
for ‘Coastal Cultures, Islands, Residencies’ with
lead artists sharing the learning and processes
of their very different projects to a national
audience.
I’ve found teaching these workshops
enormously beneficial to both myself and
those who attend. It is hard to quantify
this sort of feeling into concrete results,
but I can tell you that we’re most definitely
making a difference to people’s lives and
local communities.
- Lottie May, Lead Artist, Expressing an
Island, Luing and Slate Islands
Image (above): Between the Tides project lauch, Tiree
(August 2023). © Jack Lockhart
Image (right): Expressing an Island, Cyanotype workshop
with Lottie May (2023). © Expressing an Island
1
2
1111
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The Ràmh Islands Survey ran from April 2023
to September 2023 and elicited 90 responses
from individuals and organisations based across
17 islands. More than 40 areas of work in arts,
culture and heritage were represented, and
individual comments, thoughts and requests for
support were generously provided.
Key findings
The majority of respondents recognised the
importance of culture and heritage to island
economies. Consistent with national surveys,
50% of respondents made less than £5,000
a year from their work in arts and culture,
including a large number who did not earn from
their work. This means that investment into paid
opportunities for work on islands is a key priority
for us.
Higher responses to the survey came from
islands where there were active networks
linking back to CHARTS support, reinforcing
the importance of someone on the ground
with established relationships and knowledge
and the value of our developing Island Satellite
programme.
Other findings indicated a strong inward
migration, with 60% having started their
businesses within the last ten years.
77% of respondents were over 45, reflecting
census data but pointing to issues around
the engagement and retention of a younger
CASE STUDY: Ràmh development
demographic on islands. Ràmh is prioritising
the engagement and design of support with
and for this younger demographic. A significant
number of respondents said they had a disability
of some kind. Equalities, Diversity and Inclusion
(EDI) is a key priority for CHARTS and eliminating
barriers to participation and providing access
to support and participation will be a significant
aspect of our work.
Three respondents spoke Gaelic, though over a
third of respondents spoke “a little”.
We aim to identify areas where there are still
higher levels of spoken Gaelic and where Gaelic
is influencing creative work.
Ongoing Ràmh support
Feedback has identified priorities to strengthen
and nurture networks and enable exchange and
shared learning. This has been addressed in a
number of ways.
Four Knowledge Xchange Webinars delivered
in spring 2023 reached online audiences
from Argyll and Bute and other Scottish
island communities. Speakers Rhoda Meek
(isleDEVELOP CIC, isle20, Tiree), Rutger
Emmelkamp (KNOCKvologan, Mull), Amy Gear
(Gaada, Shetland) and Amy Dunnachie Jura
(SO:AR, CHARTS) gave warm, rich and diverse
presentations on their practices fostering a great
range of conversations.
Gaelic Language is imperative in
understanding the consciousness of the
Gael. And this is a consciousness that is
desperately needed in the world today.
- Island survey respondent
Image: Rubh’ an Eun, still from the film, ‘Sketches of
Bute’, by Scott O’Neill (2024). © Scott O’Neill
4
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Direct support was also given to three
practitioners through Ràmh Islands Artists
Support with bursaries enabling them to
undertake projects throughout 2023 and 2024:
z Mhairi Killin, Iona: ‘Conversations with a
Whale’ residency at Grinneabhat, Isle of
Lewis
z Scott O’Neill, Isle of Bute: ‘Sketches of
Bute’ film and photography project
z Kate Clayton, Isle of Bute: ‘Broken
Blue’ a mixed media installation and
performance as part of Bute Open
Studios 2023
For further information, visit:
www.chartsargyllandisles.org/
projects-and-showcases
In order to strengthen creative networks in Argyll’s
islands and to counter isolation, particularly in the
winter months, CHARTS established the Islands
Satellite Group. The group is an extension of
the CHARTS Steering Group and is designed to
connect islanders with CHARTS and our resources.
Throughout winter 2023 and early 2024, four
Island Advocates in North Mull, the Ross of Mull,
Iona and Bute, hosted nine informal gatherings
in their respective communities, enabling
people to come together and share information
about opportunities, challenges and the needs
of local practitioners.
These regular meetings continue to foster
connections and a sense of community among
those in arts, culture and heritage, providing
mutual support, inspiration and collaboration.
The meetings are delivered with ongoing
support from CHARTS Steering Group member
for Islands, Jen Skinner, and we aim to expand
this network to other island communities,
including on Tiree and the Slate Islands, where
Ràmh staff met with local creatives and heritage
professionals throughout 2023.
Recommendations based on learning, delivery
and consultation to date inform our work around
island-based support and investment under
Ràmh. Current and future work will continue to
strengthen networks – including inter-island
connections, support to arts and heritage trails and
mapping projects, and focus on young islanders.
An Islands Working Group has been established
to support Ràmh activity in addition to regular
member meetings taking place on Bute, Mull
and Tiree. The group includes CHARTS staff, Jen
Skinner, Steering Group (Islands), Arlene Cullum,
Senior Economic Development Office from Argyll
and Bute Council, and ex-officio Trustee Dr
Michael Pierre Johnson, representing the School
of Innovation and Technology at Glasgow School
of Art.
Image: Tobermory High School Careers Day (2023). 
© Caitlin McNeill
I am so excited about the possibilities of
the island support to grow networks and
strengthen links, both in island and the
connections that we can make across
islands. Through this we can develop more
opportunities for those working in culture,
heritage and the arts in islands and build
audiences, support and connections. Through
championing the activity that is happening
on islands, we can strengthen it and also
encourage and support young people living in
islands to work in these sectors, ensuring they
continue to develop in the future.
Our islands are all so different, with so much
to offer and many talented people working
hard to support the infrastructure, across
culture, heritage and arts often in isolation.
This support is vital, to bring people together
and to help these sectors grow and flourish.
- Jen Skinner, Producer, Screen Argyll and
CHARTS Steering Group Member (Islands)
1313
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B. Increasing access to heritage
1. Case study: Argyll Aspires
2. Case study: The Argyll Collection, Reconnected (region-wide)
3. Case study: The Argyll Collection, Reconnected – Research (region-wide)
4. Case study: Lily Vaughan Exhibition Trainee
Funded by:
Argyll and Bute faces multiple challenges to both sustain and grow the heritage sector particularly
due to the region’s geography and its ageing population, many of whom work as volunteers
to support public access to venues. CHARTS aims to assist by working with others to create
supported training opportunities for young people, establishing new routes to employability for
the next generation of heritage professionals.During 2023–24, CHARTS supported young people
to learn about local heritage and improve their skills and qualifications. We did this by working
creatively with young people, schools and host museum and heritage venues, including two
significant programmes of work; Argyll Aspires and the Argyll Collection, Reconnected.
Argyll Aspires built on evidence of the need to develop opportunities in the museums and heritage
sector for young people across Argyll and Bute, drawn from the evaluation of an earlier project,
‘Heritage Horizons’, developed with the Argyll and Bute Museums and Heritage Forum (2021–22).
Argyll Aspires evolved over two years and included paid traineeships and apprenticeships
alongside school projects and outreach activities. The programme successfully offered young
Argyll residents routes to employability with recognised UK qualifications and, for many others,
insight into how the sector is managed and the wealth of careers and topics to be explored
through heritage. The project was funded by the National Lottery Heritage Fund and supported by
Argyll and Bute Council Education and Economic Development Services and the Gannochy Trust.
Taing dhan  |  Made possible with
1414
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Staff
Claire McDade PROJECT MANAGER, ARGYLL ASPIRES
Lucy McAra Neish SCHOOLS MANAGER, ARGYLL ASPIRES 
Sarah Longfield EXTERNAL EVALUATOR AND PROJECT MANAGER, ARGYLL ASPIRES 
Rosalyn McKenna PROJECT MANAGER, THE ARGYLL COLLECTION, RECONNECTED
Kirsty MacNab RESEARCH MANAGER, THE ARGYLL COLLECTION, RECONNECTED 
Lily Vaughan EXHIBITION TRAINEE, THE ARGYLL COLLECTION RECONNECTED
Khara McPhail HERITAGE LEARNING AND ACCESS ASSISTANT, CAMPBELTOWN MUSEUM
Muriel MacKavenay PROJECT SUPPORT COORDINATOR, CAMPBELTOWN MUSEUM
Argyll Aspires provided me with the opportunity to provide a paid traineeship for an archivist to learn
‘on the job’ whilst also studying for a professional qualification – a rare opportunity in the archives
sector. The benefits have absolutely not been solely for the trainee: I have gained so much from
having a colleague working with me in the archives, supporting visitors, cataloguing and developing
exhibitions and displays amongst many other activities. I have really enjoyed supporting his learning
and being able to share and discuss ideas, and I have learned a huge amount from his personal
knowledge, experience and specific skills. He has also fitted perfectly into the warm and cohesive
environment of archives, volunteers and Friends [group].
- Alison Diamond, Archivist, Argyll Estates
The Argyll Collection, Reconnected, made
possible with support from the Art Fund,
focused specifically on a unique collection of
artworks owned by Argyll and Bute Council; to
review the cultural significance of the collection
since it was first conceived several decades ago.
The Argyll Collection is a unique group of 179 art
works collected between 1960–90 by political
activist and author Naomi Mitchison, and Argyll
County Council Arts Advisor Jim Tyre, as an
educational resource for the young people of
Argyll and Bute. Working with the council-owned
Argyll Collection has enabled increased access
to art and heritage for Argyll’s young people.
Image: a pupil from Glenbarr Primary working with
John R Brunsdon. © CHARTS/Rosalyn McKenna
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CASE STUDY: Argyll Aspires
Heritage training collaborations developed
through our Argyll Aspires programme included
with Campbeltown Museum (liveArgyll),
Campbeltown; Dunollie Museum, Oban;
Auchindrain Historic Township, Inveraray; and
The Argyll Papers, Inveraray Castle. We also
worked with pupils of Rothesay Academy and
Dunoon Grammar School alongside Mount
Stuart on Bute to support and raise awareness
of the council-owned Argyll Collection located
throughout the region.
Pupils from other Argyll schools also attended
bespoke events designed by trainees. Young
people were recruited for paid assignments
through modern apprenticeships, traineeships
and internships, learning how to care for
collections, curate displays, manage volunteers,
market heritage assets, fundraise, provide public
access, and assist researchers.
Young people who engaged with Argyll Aspires
not only gained qualifications and, in some
cases, new jobs but also built knowledge and
pride of place through raised awareness of
heritage.
For further information, read the Argyll Aspires
Evaluation Report. 
Outcomes:
z Two professional entry-level heritage
positions were created at Dunollie
Museum, Castle and Grounds, and at
Inveraray Castle for the Argyll Papers.
z One internship was created at the Argyll
Papers supported by Friends of the Argyll
Papers and Argyll Estates.
z Professional peer networks were created
including Campbeltown Museum,
supported by liveArgyll. 
z Co-curation of an exhibition from The
Argyll Collection with pupils from
Rothesay Academy at Mount Stuart,
developed skills and an understanding of
the employment opportunities in the arts
and heritage sector.
z Argyll Collection collaboration
development led to an Exhibition
Research Traineeship. 
z Argyll Collection Exhibition Traineeship
exhibition created at Dunoon Burgh Hall.
z Collaboration with Developing Young
Workforce led to films for national
Creative Careers Week (autumn 2023)
and developing outreach activities
with Dunoon Grammar School and
Campbeltown Museum.
Three young people
participating in Argyll
Aspires were offered jobs
with host organisations at
the end of the project.
z Developing Young Workforce and
the Gannochy Trust supported
complementary school projects exploring
local design and heritage included new
accreditation for participants.
z National archives and museum
conferences were attended by
apprentices and trainees in Belfast and
Gateshead.
z Engagement totalled 1,042 direct
beneficiaries, 100,958 indirect
beneficiaries (visitors who would have
benefited from Argyll Aspires team input)
and 2,848 website engagements between
winter 2022 and summer 2024. 
z Argyll Aspires case studies were included
in two UK publications: Scottish Archives
& Records, Year in Review 2022–23 (page
16) and 32nd edition Group for Education
in Museums UK Case Studies: Reimagining
Engagement (page 28).
1
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My role here at Dunollie has had an overwhelmingly positive impact on me. It has
allowed me to learn about working with collections, as well as all the other activities
that go into keeping visitor attractions such as Dunollie Museum, Castle and Grounds
running smoothly. I have learned about the vast history of both the site itself – the Clan
MacDougall, Miss Hope MacDougall as a social historian – and the wider history of
Argyll and the Isles.
I have been encouraged to feel confident in my abilities, to learn new things and to
present ideas despite being very new to the team. I have never felt part of a more
supportive, kind and hardworking team and I feel really lucky to be here.
- Shannen Calderwood, Apprentice
I first started working with The Argyll Collection in 2018, when I began research on the
important cluster of African art works within it that had been long overlooked. In the past
year, I have been thrilled to continue this work with colleagues at CHARTS, with a particular
focus on thinking about artwork conservation and increased educational access. The
loan of the African artworks to the School of Art History at St Andrews this past academic
year, in particular, has enabled me to integrate direct artwork engagement into my ‘African
Modernisms’ Honours course–something that my students were deeply appreciative of. It is a
real privilege to be able to study up close important artworks from the era of independence,
and all the more exciting that these works belong to a collection here in Scotland.
- Dr Kate Cowcher, School of History, University of St Andrews
Image (right): Argyll Aspires Trainees visit to Dunollie Castle. Left to right; Donald MacDougall, Khara
MacPhail, Jamie MacGregor (Dunollie staff), and Shannen Calderwood (August 2023). © CHARTS
Dunoon Grammar School trip to the University of St Andrews, led by Dr Kate Cowcher, showing works from
the Argyll Collection. © CHARTS/Rosalyn McKenna
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CASE STUDY: The Argyll Collection, Reconnected
CHARTS worked with the local authority to
develop ‘Argyll Collection Reconnected’, a
project to reinvigorate and reimagine ways of
working with the collection, ensuring that this
cultural asset is better understood, curated and
conserved for future generations. Over many
years, prior to CHARTS’ collaboration, due to
a lack of external funding, infrastructure and
dedicated staff, the collection had been under
used and acknowledged. CHARTS’ collaboration
with Argyll and Bute Council has succeeded
in raising awareness and understanding of a
significant range of opportunities. The Argyll
Collection is currently located within Argyll
and Bute's primary and secondary schools and
several libraries .
The essential first step was to undertake a
new detailed inventory of the collection in
collaboration with Argyll and Bute Council
education services. The purpose was multifold:
z To ascertain the precise location of
work and how it was exhibited or stored,
thus enabling the Reconnected team to
update the catalogue, essential in the
ongoing care and maintenance of the
collection.
z Carry out conservation checks, thereby
establishing a baseline understanding of
the status of all pieces from which we can
monitor their condition in the future.
z Identify needs in terms of a Collection
Management Strategy, namely suitable
ongoing storage solutions, models of
best practise for handling, packing,
moving, storing, installing and
exhibiting, as well as the best way
forward for documenting the
collection and its records.
z Building a strong understanding
and knowledge of the individual
works that make up the collection,
essential in the future planning of
research needs, exhibition and event
programming and exploration of the
diverse thematic approaches that can be
explored.
In addition to these outcomes, the Inventory 
was invaluable for other reasons:
z As there was such a lack of awareness
of the collection, physically visiting
each school and library was critical in
understanding their individual, complex
requirements and in establishing trust
and building strong working relationships.
These connections are essential in
ensuring the future development of the
project.
z Building a real, working understanding
of the geography of Argyll and Bute and
the associated logistics of managing the
2
collection – a 'museum without walls'
– and thereby establishing the need for
dedicated technical support as well as
access to fit-for-purpose transport and
packaging solutions.
Image, from left: Prof. Christina Young, Exhibition
Trainee Lily Vaughan, Project Manager Rosalyn
McKenna, Research Manager Kirsty MacNab and
Sylvia Kraus, along with artworks ‘Ostriches’ by
Hezbon Owiti, ‘The Fishermen’ by Louis Mbughuni and
‘Cutting Wood’ by Sam Ntiro. © CHARTS
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Argyll and Bute Education Services and CHARTS have been working
in close partnership to effectively manage, conserve and promote The
Argyll Collection.
The Argyll Collection is owned by Education Services but CHARTS
staff have been instrumental in supporting the council to manage this
valuable asset, particularly given the unique, democratic nature of
the artworks. The first task faced by CHARTS staff was to complete
an up-to-date and comprehensive inventory of the pieces within the
collection. This was a challenging project, given that pieces are stored
in a range of schools across the authority and other council-owned
buildings. CHARTS staff built positive relationships with staff in schools
while compiling the inventory and checking the condition of the art
works, designing a programme of conservation. As specialists in their
field, CHARTS staff are best placed to address the long-term storage
needs of the pieces and nominate appropriate locations.
This is of tremendous importance given the social, cultural, historic
and monetary value of the collection. CHARTS staff have been
instrumental in supporting Education Services in the movement of
pieces between schools and universities for exhibition, teaching and
conservation purposes.
- Catriona Garvin, Education Officer, Curriculum (2–18) with Gaelic,
Music and Culture, Argyll and Bute Council
Image (top): Rosalyn McKenna on location (2024).© CHARTS/Kirsty MacNab
Image (right): Islay High School art teacher Dawn Worsley condition checks work by
Duncan MacLeod. © CHARTS
1919
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In facilitating the loan of the artworks, CHARTS enabled me to introduce the collection to Dr Angelo
Kakande from Makerere University (Kampala, Uganda) when he was Global Fellow at St Andrews in
2023–24. With CHARTS, we hope to build further connections with Makerere University, whose own art
collection contains several works by artists who have pieces in The Argyll Collection. One particularly
exciting aspiration is to revive Naomi Mitchison’s founding vision to encourage international
connections for communities in Argyll and Bute. The African artworks, all from the 1960s and 70s,
provide an ideal anchor for connecting contemporary artists here with creative practitioners in East
and Southern Africa, to share expertise, inspirations and collectively explore historical legacies.
Finally, it has been great to work with Rosalyn McKenna on opportunities for schools’ outreach, and
looking forward to hosting a group of students from Dunoon Grammar School later this month for
an ‘Art History Taster Day’. I share with CHARTS a commitment to diversifying and democratising
access to arts and culture, and really appreciate the vital work they have been doing through the
Reconnected Project. I look forward to continuing to work with CHARTS in the next academic year.
- Dr Kate Cowcher, University of St Andrews
ENGAGEMENT
Prior to the commencement of Reconnected,
The Argyll Collection had already generated
interest and engagement from academics
and universities. With the development of the
project, the Project Manager and Research
Manager have been able to harness this into
highly effective collaborative partnerships. This
has included working with Dr Kate Cowcher
of the School of Art History, University of St
Andrews, and Professor Christina Young of
the Conservation and Technical Art History
department, University of Glasgow.
The value of a community-academic partnership
in relation to this project is particularly evident in
the research support and educational outreach
that Dr Cowcher and Professor Young are able to
provide. The revival and future care of The Argyll
Collection is contingent upon an appraisal of its
history, the provenance of its artworks and the
dissemination of that information to the wider
community. The assembling of archives requires
a collective effort, and Dr Cowcher's expertise
as an art historian has been particularly
valuable in identifying materials relevant to
the collection's history. Professor Young's
contributions to the technical analysis of some
of the artworks align with CHARTS’ longer-
term commitment to developing community-
based systems of monitoring and care, and we
welcome her expertise in technical art history
and conservation as we work to assess the
collection's needs. CHARTS also welcome the
introduction that has been made to conservator
Sylvia Krauss, and are currently working with her
to build a conservation needs working plan for
the collection.
Dr Cowcher has shown tremendous
commitment to collaborating with the
community in Argyll in the development of
this project, including leading a study trip for
a group of senior secondary students from
Dunoon Grammar school to the University of St
Andrews. CHARTS look forward to working with
both Dr Cowcher and Professor Young on further
developments over the coming years.
Image: Dean Amanda Tumusiime, Dr Kate Cowcher, Dr Deirdre MacKenna, 
and Dr Angelo Kakande at Makerere University (January 2024). © Kate Cowcher
2020
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Schools’ engagement with The Argyll Collection
increased with CHARTS support. This included: 
z Primary and Early Learning Centre
sessions introducing the collection and
the development of continual professional
development training for teachers and the
Superpower of Looking project scheduled
with Art UK for autumn 2024.
z Developing relationships with secondary
school teachers and the benefits of
working with the collection in classroom
learning. 
z Planning for the development of new
school and library displays for autumn
2024.
z Planning for the development of pupil
engagement and co-curated exhibitions.
Being able to show the students a Joan Eardley painting, a real Joan
Eardley, after discussions about her work, which I do with first years
regularly, makes it more real, more tangible. She was a real artist who
painted in Scotland and this is a piece of her work.
The Argyll Collection can be used in many more ways than just an Art
class. It can be a starting point for creative writing sessions or for a
history lesson. For example, Anda Paterson’s ‘Victims of War’ can be used
in cross-curricular lessons about war, poetry or social commentary.
- Alison McAlpine, Art & Design Teacher, Tarbert Academy
CHARTS came to Glenbarr Primary as part of an interdisciplinary learning project that had outdoor
learning and nature at the heart of it.
The students had been looking at their local environment and drawing inspiration from what they
saw, felt, heard and smelt. They then used this to create art, which was to be exhibited locally. When
we reached out to Ros [McKenna, Project Manager] to visit us with work from The Argyll Collection
we really had no idea how amazing it would be. The students were able to experience the pieces she
brought up close. They then used the artwork as inspiration for their own creations and the outcomes
were superb. Talking through the pieces Ros brought gave the children the confidence to paint, layer,
chalk and draw. They were so pleased with their creations and were excited to show them at their
exhibition. The visit by CHARTS fitted perfectly with the structure of the project, and as a school, we
could not have been more proud of the children’s engagement.
- Colette Quinlan, Acting Principal Teacher/Pupil Support Teacher
Dalintober Primary School & Early Learning Centre and Glenbarr Primary School
Image: Looking at a Bel Cowie piece with children from
Kilmodan Early Learning Centre. 
© Kilmodan ELC/Deborah Hardy
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DIGITISING THE COLLECTION
The Reconnected team are currently working
to digitise The Argyll Collection for global
exposure after being chosen to participate in a
unique collaboration between XpoNorth Digital,
Highlands and Islands Enterprise's specialist
digital support programme for the creative and
heritage sectors, and Smartify, the world's most
downloaded museum app.
Alongside the Orkney Museum and Strathnaver
Museum, also supported by XpoNorth, the
Reconnected team will be able to feature The
Argyll Collection online, enabling new ways
of telling the collection's story and opening
innovative connections with national and
international audiences.
The Smartify platform enables digitised versions
of The Argyll Collection and exhibitions such
as the recent exhibition, ‘Awaken’. But it doesn't
stop there. The platform will also provide
commissioned content, offering bold and
immersive digital narration of the artworks,
artists, and the stories they tell. This multimedia
tour, accessible online, will allow smartphone
users worldwide to engage with the collection in
a whole new way. 
Image (left): The Argyll Collection, Reconnected,
Project Manager Rosalyn McKenna (2024). 
© CHARTS/Kirsty MacNab
Image (below): Smartify is partnered with over 700
cultural organisations throughout the world.
CHARTS is thrilled to be collaborating with
Smartify. This presents an extraordinary
opportunity to connect a global audience
with The Argyll Collection, to both champion
the collection and explore the many stories
that it can tell.
- Rosalyn McKenna 
Project Manager, Reconnected, CHARTS
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CASE STUDY: The Argyll Collection, Reconnected – Research
Kirsty MacNab, Research Manager for The Argyll
Collection, Reconnected, has been delving into
the history of the collection and the artworks
it contains. This research is key to better
understanding the collection – the motivation
behind it, how it was amassed, the reasons
for choosing particular pieces or artists, and
learning about the artworks themselves.
This knowledge helps us engage new and
current audiences, consider how to develop
the collection in the future, advocate for the
collection's care, and assess its national and
international significance.
Research began by interviewing Gillian Brown,
daughter of Jim Tyre. Gillian recalled that as
Art Advisor, her father bought works for the
collection and toured them around the county in
his Austin van. She spoke about visiting galleries
with her father and said that her brother Colin
accompanied their dad to the home of Robin
Philipson. She stated that her father loved his
job and that he and Naomi Mitchison got on
very well.
This friendship is evident in the copies of
their letters held at liveArgyll Archives in
Lochgilphead. It is fascinating to read their
correspondence, sales receipts, exhibition
catalogues, and letters to discover how they
purchased work for the collection.
On 1st March 2024, Kirsty used her research
to give a presentation at the Scottish Society
for Art History's anniversary conference,
‘Forty Years of Art and Art History
in Scotland, 1984–2024’ at the
Pleasance Theatre in Edinburgh.
Attendees included art historians,
lecturers, art curators, colleagues
from Art UK, and members of the
public. Many were very intrigued
by the collection and its history,
opening the door for multiple
possible future partnerships.
Image: the Scottish Society for Art
History’s 40th anniversary conference
(2024). © CHARTS/Rosalyn McKenna
Researching The Argyll Collection is an amazing task. Knowledge
of its history and the artworks contained within it enables CHARTS
to create truly meaningful engagement opportunities.
- Kirsty MacNab, Research Manager
The Argyll Collection, Reconnected, CHARTS
3
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CASE STUDY: Lily Vaughan, Exhibition Trainee
The Argyll Collection, Dunoon Burgh Hall
From January to April 2024, Lily Vaughan,
from Innellan, near Dunoon, undertook an
Exhibition Traineeship with ‘The Argyll Collection
Reconnected’ project. Based at Dunoon Burgh
Hall, Lily had the opportunity to curate a public
exhibition from The Argyll Collection on a theme
of her choice.
This was made possible with the support of the
National Lottery Heritage Fund, linked into the
Argyll Aspires programme.
Lily, a promising young ceramicist, applied for
the opportunity so that she could learn how to
curate and display a group of artworks. She first
encountered the collection at Dunoon Grammar
School and was excited to discover more.
With a public opening date of April 2024, Lily
worked hard to get through all the steps of her
exhibition in time. Her first step was to learn
about the collection and those who created
it. Next, she began looking at the individual
artworks. With 179 pieces, Lily had lots to
choose from and a lot of work to whittle down
her selection to 12. Quickly, however, she settled
on the theme of the five senses, following her
preference for trying to imagine the sounds,
smells, sights, tastes, and tactile experiences an
artwork presents.
My time with CHARTS has had a huge
impact on me. It has shown me how capable
I am. Seeing my vision come to life was just
fantastic. It has shown me I’d definitely like to
open a gallery alongside my pottery studio.
- Lily Vaughan
4
Lily learnt that her selection would also have
to give way to practical considerations such as
wall space and the physical condition of the
artworks. Bearing this in mind, she developed
an exhibition layout and consulted condition
reports to make sure artworks were suitable
for display. Lily gave a lot of consideration as
to how to interpret her exhibition. In addition to
traditional written interpretation, she created
auditory, olfactory, and tactile opportunities for
visitors to interpret the works.
Lily's hard work came to fruition on the evening
of 11th April 2024, when 78 people celebrated
the opening of ‘Awaken’. Between 10th–28th
April, a further 341 peopled visited her display.
Lily learnt the practical skills around curating an
exhibition, and in a fantastic outcome, outwith
our original aims, delivered creative workshops
with school pupils at Dunoon Grammar School
and with members of the public at Dunoon
Burgh Hall. Lily gave her community the
chance to experience an art collection that was
historically not often on public display and was
successful in achieving her SVQ unit; ‘Support
the organisation of an event or exhibition’.
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C. Gaelic development
Gaelic development in Argyll and Bute is underpinned by the CHARTS role
of Oifigear Cultair Ghàidhlig, currently funded by Bòrd na Gàidhlig.
Argyll and Bute Council support this role in growing opportunities
in Gaelic language and culture and embedding Gaelic across a
range of services.
Work to date has included developing a Gaelic Culture Strategy
with key stakeholders, establishing projects and creating Gaelic
resources. This role has increased the visibility of Gaelic language and culture in
Argyll, and grown support for Gaelic speakers relating to both regional and national
priorities. This work also supports the intergenerational transmission of Gaelic
language and lore within Argyll and encourages an environmentally sustainable working
culture informed by Gaelic traditions and outlook.
During the financial year 2023–24, CHARTS’ Gaelic engagements have included collaboration
with Donegal Museum to develop the flagship Cuairt Chaluim Chille exhibition tour and the
development of Fearna through the islands support programme. Bòrd na Gàidhlig has
commended CHARTS for building relationships between Ireland and Argyll and for the
development of Cuairt Chaluim Chille, supported by Foras na Gaeilge, the public body
responsible for the promotion of the Irish language throughout the island of Ireland,
both the Republic of Ireland and Northern Ireland.
1. Arrochar
2. Campbeltown
3. Cove
4. Craignish
Funded by:
5. Case study: Cuairt Chaluim Chille // Touring St Columba
6. Case study: Feàrna/Alder
7. Case study: Embroidery Workshop
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Staff
Àdhamh Ó Broin OIFIGEAR CULTAIR GHÀIDHLIG, GAELIC CULTURE OFFICER
Rody Gorman TRANSLATION SUPPORT
Muriel MacKaveney PROJECT FACILITATOR (EVENTS)
Khara McPhail CAMPBELTOWN MUSEUM EXHIBITION & WORKSHOP SUPPORT
Mary Morrison  ISLANDS SUPPORT
Far-reaching intergenerational support for Gaelic
culture has included bringing together tradition
bearers from Gaelic and Traveller communities
across the region. Working together with Gaelic
speakers and learners, our work profiling the
Gaelic language has included exploring Gaelic
culture through topics of climate change and
the natural environment. This has included
working in collaboration with Glasgow
University and Mull tradition bearer Dr Alasdair
Whyte, focussing on oyster populations, both
contemporary and historical, and how they
have been referenced in Gaelic song (August
2023) and a climate challenge-focused event
‘Dùthchas Beò’ in Knapdale, led by Àdhamh Ó
Broin (May 2024). These events brought positive
attention to elements of the local countryside in
order to foster a sense of responsibility and care
for Argyll’s natural environment.
Contributions to Seachdain na Gàidhlig, World
Gaelic Week have included co-hosting an
intergenerational lore and language share with
Companaich Dhail Riada and Kilmartin Museum
(February 2024) and through this work Elders
from mid-Argyll, whose voices are seldom heard,
have been enabled to pass on their knowledge
and stories, sharing local myths and legends,
supported by music, reviving tradition in the area.
Supporting collaboration and partnership across
Gaelic communities is central to our work and
developing events through which to explore the
role of Gaelic in contemporary Argyll.
This includes supporting the Argyll Gaelic
Gathering and language lessons, for example,
at Arrochar’s Three Villages Hall, by providing
tuition for those seeking to place language
learning at the heart of their community.
CHARTS have given Gaelic in Argyll a
new boost during the last two years. It is
evident that there is more support from the
organisation for the language and it is a great
encouragement to me personally that they
have a Gaelic Culture Officer. It is not just that
this officer is there though; it is clear that there
is far more Gaelic and Gaelic lore woven into
the work and the aims of the organisation
as a whole. Furthermore, the officer himself,
Àdhamh, is to be commended on what he has
managed to achieve in the role.
- Dr Alasdair Whyte, University of Glasgow
Dùthchas Beò, Revitalising Reciprocity with the
Gaelic Landscape, Dunadd Fort (May 2024). 
© CHARTS
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Cuairt Chaluim Chille // Touring St Columba
was made possible by a matched funding
partnership between Bòrd na Gàidhlig and Foras
na Gaeilge.
Created for Colmcille 1500 by Donegal Museum,
this exhibition was loaned to CHARTS for
one year to tour throughout Argyll and Bute,
culminating on the Feast Day of St Columba,
9th June 2024. The exhibition travelled to five
locations, bringing the CHARTS’ staff team into
contact with over 400 people at launch events
with a total participation of over 6,000 through
associated audience visits and workshops,
including Gaelic song, poetry and talks. The
project covered an estimated 1,500 miles across
Argyll and included 17 ferry crossings for the
staff team.
This collaborative project was designed to
explore the cross-cultural links between Ireland
and Scotland, language, culture and heritage,
and events at each host venue included Gaelic
speakers and performers: 15 musicians from
Argyll and Ireland were commissioned to
perform at these events.
CASE STUDY: Cuairt Chaluim Chille 
// Touring St Columba
Fabulous ceilidh in the best sense of the word – story, song, music, Book of Kells, fun, deep, moving – come back!
- Caro Penney, Iona Community at Iona Abbey
As leth Bòrd na Gàidhlig, bu mhath leinn
CHARTS a mholadh air son an dàimh eadar
Éirinn ’s Alba a neartachadh. Tha sinn air
ar dòigh taic a chur ri taisbeanadh Cuairt
Chaluim Chille gus dualchas beairteach na
Gàidhlig a tha air a roinn eadar Éirinn ’s Alba a
chomharrachadh.”
On behalf of Bòrd Na Gàidhlig, we would like
to commend CHARTS in strengthening the
bonds between Gaelic Ireland and Scotland.
We are delighted to support Cuairt Chaluim
Chille // Touring St Columba Exhibition and
celebrate the rich Gaelic heritage shared
between Scotland and Ireland.
- Brian Ó h-Eadhra, Manaidsear Chom-
pàirteachasan is Leasachaidh, Bòrd Na
Gàidhlig / Brian Ó h-Eadhra, Partnerships and
Development Manager, Bòrd Na Gàidhlig
Image (top): harpist Ciorstaidh (Kirsty) Beaton performs at Iona 
Village Hall (June 2024). Both images © CHARTS
Image (right): the exhibition was launched at Islay Gaelic Centre.
5
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Dair a bha sinne òg, bha a h-uile duine
’dèanadh tuilidh am miosg a chéile. Chan eil
an uiread dheth sin ann a-nis seach mar a b’
àbhaist dha bhith, daoine ’cur seachad ùine
le seanairean ’s seanmhairean. Mar sin, chan
eil iad a’ togail eachdraigh an àite. An ceann
fichead bliana, bidh iad an aithreachas nach
d’ fhuair iad tuilidh. Tha daoine tuilidh ’s a’
chòir fad ás bho chéile. Tha iad uile cho trang
a’ tighinn bèo.
When we were young, everyone was doing
more among others, together. There’s not
the same amount of that happening the
way it used to, people spending time with
grandfathers and grandmothers. Therefore,
they are not learning the history of the place.
In twenty years’ time, they will be regretting
that they didn’t learn more. People are too
far away from one another. They are all too
busy surviving.
- Àirtidh MacColla, Lios Mór /
Archie MacColl, Isle of Lismore
Air son an cànan a ghleidheil mar a b’ àbhaist dhì bhith, dh’fheumadh ead a bhith ann gu domhain.
’S e an aoin dòigh gun toireadh tu Gàilig air ais, nach biodh ead a’ bruidhinn an còrr ach Gàilig.
Gàilig, Gàilig, Gàilig, o mhoch gu dubh. ’S e sin an aoin dòigh a theirinns’ a gheobhadh tu air ais
i. Feumaidh tu cainnt an àite anns an do rugadh tu a ghleidheil cuideachd. Theirinn gum biodh
rudaigin air a chall mur an gleidh sinn sin.
In order to preserve the language as it used to be, people would need to be in deep. The only way
that you would bring Gaelic back would be not to be speaking anything but Gaelic. Gaelic, Gaelic,
Gaelic, from morning till night. That’s the only way I would say that you’d get it back. You need to
preserve the dialect of the place you were born in too. I’d say that something would be lost if we
don’t keep that.
- Uilleam Mac an Sporain MBE, Giogha / 
Willie MacSporran MBE, Isle of Gigha
Image (left): Dr Rosemary Power at Iona Village Hall.
Image (right): Argyll Elders with Àdhamh Ó Brion, at
Kilmartin Museum (February 2024).
Both images © CHARTS
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CASE STUDY: Feàrna / Alder
Coastal Cultures – Islands Residencies
Mull
Feàrna was developed by Alice Stillman and
Rhona Dougall, with Alasdair Whyte supporting
the project's first phase by sharing research
around Gaelic place names relating to trees as
part of a ‘counter-mapping’ process. Feàrna took
trees as a starting point for human connections,
particularly their symbolic importance in Gaelic
culture. Trees’ long life spans remind us of the
past and link us with the future. The emphasis
of this project was on process, focusing on slow
growth and relationship building to foster trust
and enable a safe space for dialogue. 
After an initial period of developing the project
through research, gathering resources and
creating a framework for engagement, Feàrna
hosted gatherings in different locations around
Mull using the traditional ‘house cèilidh’ as
a template for events’ format. People with
local roots in each area of Mull and/or Gaelic
speakers were invited.
In the second stage, the Feàrna collective
developed further gatherings, events, and
activities around the island, shaped by
collaborators who joined the project as it moved
forward. In the final months of the project,
the focus was on documentation, review and
gathering materials to disseminate and share
project outputs. Resources were created
around the processes undertaken during the
project and around issues of decolonising
and re-indigenising art practices in the
Gàidhealtachd from the point of view of both
Gaelic and non-Gaelic artists. This included
sharing certain elements of practising well
via questions, Gaelic terms/concepts and
facilitated discussion.
The project was motivated by observations and
from Rhona and Alice’s individual experiences
around how to practise more inclusively in the
contemporary Highlands, a much more diverse
community than it used to be. There was a
shared understanding of imbalances and of
certain people not being ‘in the room’. As someone of Gaelic heritage working
in the arts, I had been very conscious of
[imbalances] for some time and the patterns
of (non)participation we were seeing in arts
and community projects, where often the
‘local’ people of Gaelic heritage are not
present. We started by looking at ourselves,
working out how to navigate having
sometimes uncomfortable conversations,
and then looking at how to expand that to
the wider community.
- Rhona Dougall
Image: Coastal Cultures, Island Residencies, Feàrna. 
© Rhona Dougall
6
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The emphasis on process and building trust in
this project created the space for developing
conversations and methodologies.
In the final phase of the residency, Rhona and
Alice held a gathering at Knockvologan on the
Ross of Mull, with a small, mixed group invited.
They were able to test out some of the working
methodologies which they’d developed through
Feàrna, including sharing certain Gaelic terms
and concepts, such as Gàidhealtachd, dùthchas
and brìgh.
Feàrna worked with Mull-based filmmaker
Nina Pope to create a filmed conversation
between Alice and Rhona about the project's
development and processes. The film evidences
the collaborative working relationship and trust
established between Rhona and Alice during
the project, which clearly had a profound impact
on their own practices. A project website for
Feàrna was created with Lenny Stillman, sharing
learning, processes and resources relating to
decolonising, understanding and connecting
with Gaelic culture and heritage in the Highlands
and Islands. These conversations continue.
There is amazing potential in this sense. Gaelic culture can be ignored totally, with no engagement.
We need these conscious opportunities to immerse ourselves in it.
- Participant, Feàrna
Funding to give us the time and resources to do this – while we’ve both done unpaid work of this type
at times – allowed us to prioritise this work and achieve more than we could have otherwise. It also
allowed us to engage others (dendrochronologist Dr Coralie Mills, filmmaker Nina Pope, and web
designer Lenny Stillman) with particular expertise to achieve specific goals. Everyone we worked with
at CHARTS seemed to understand and appreciate how we worked – process-oriented rather than
outcome-orientated – and it was really valuable to feel supported and understood in this aspect.
- Rhona Dougall, Artist, Feàrna
Image (above, left): Coastal Cultures, Island Residencies,
Feàrna. © Sarah Darling
Image (above, right): Coastal Cultures, Island
Residencies, Feàrna, Counter Mapping Gatherings
(September 2023). © Feàrna
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CASE STUDY: Embroidery Workshop
Campbeltown Museum
Building on interest in Gaelic heritage in Kintyre,
public engagement workshops were developed
at Campbeltown Museum including Gaelic-
speaking hosts and Colmcille embroidery
workshops were led by artists Kirstie Campbell
and Aoife Cawley. These were designed to
complement the travelling Cuairt Chaluim Chille 
// Touring St Columba exhibition, which was
based at Campbeltown Museum from June to
October 2023, as visitor responses highlighted
the missing interactive element of the exhibition.
Museum activities allowed participants to learn or
develop needlework and embroidery techniques
by creating a medieval-inspired design.
These were informal workshops aimed at
participants of all ages and skill sets and were to
encourage people to step back in time and take
part in an activity that Colmcille/St Columba,
would have undertaken.
Participants took inspiration for colours, themes,
designs, and lettering from the exhibition panels
and used stencils and pre-made designs based
around Irish saints and creatures, guided by
Kirstie and Aoife.
Sessions prompted conversation and
encouraged participants to engage with the Irish
language, folklore and culture, which evolved
into conversations around the connections
between Ireland and Scotland.
These skill-sharing sessions, involving people
aged in their 20s to 60s, also allowed for
stereotypes of museums as old places reserved
only for history lovers to be broken down. This
has acted as a foundation for our upcoming
warm spaces programme in autumn and winter.
Overall, the positive response to the education
programme has highlighted the need for
increased, consistent engagement in the
community by using museum objects and
themes to create relaxed, informal events.
Feedback and response from all activities help
create new outreach projects, including with
local schools, and an increased number of
family and intergenerational activities are now
taking place.
The ongoing liveArgyll and CHARTS partnership
supports all aspects of development at
Campbeltown Museum, started after the
pandemic when the museum was reopened
with limited opening hours. CHARTS manages
museum staff to run events tailored to the
needs and demands of the local community,
with extended access during weekends and
school holidays.
Loved the chat and the teaching from people
who were experts and keen to share their
talents. Enjoyed the history session as well.
Would definitely come back, thank you.
- Participant
Colmcille embroidery workshop at Campbeltown
Museum, Aoife Cawley workshop leader and
participant Mary Cook (October 2023). © CHARTS
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D. International support
Growing Global Networks
During 2023–24, CHARTS delivered its first
international support programme with the
sector. Growing Global Networks (GGN) was the
first of its kind in the history of our region, aiming
to facilitate discussion and growth around
international practice and including webinars
and mentoring support for CHARTS’ members to
undertake international working and a series of
online case studies.
Grown from a previous CHARTS project,
‘Placemakers: Microcluster Networks’, Growing
Global Networks was developed in collaboration
with ex-officio Trustee Dr Michael Pierre Johnson,
Creative Economy Innovation Leadership Fellow
at the School of Innovation and Technology
at the Glasgow School of Art. A key resource
generated from Dr Johnson’s Placemakers
publication, titled The Value of Creative Growth,
continues to inform, guide and encourage
Growing Global Networks development.
Funded by:
Image: Dr Deirdre MacKenna, Dr Kate
Cowcher and Dr Angelo Kakande with
delegates from the British Council in
Kampala, Uganda (2024). © Kate Cowcher
Staff
Deirdre MacKenna PROJECT MANAGER
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CHARTS is for creative people in Argyll and Bute and thus for their audiences across Scotland.
But in a shrinking world, the sympathies or otherwise of geography and culture lying beyond
our borders matter more than ever. Indeed, CHARTS recognises the most welcome ambition
of many of its members to work on a broader canvas and aims to support them.
- Julian Forrester, Trustee
Growing Global Networks included: 
z International knowledge exchange,
to support research, enquiry-driven
and social-engagement member
interests, to develop and grow
international relationships, exchange and
collaborations.
z International export, supporting
enterprise and commercially driven
member interests to develop and grow
international routes to market for artists’
cultural products.
z International tourism, supporting place-
based member interests to develop and
grow international visitor markets and
experiences; outcomes included the
development of products and visits to
Argyll for individual practitioners. 
z Nine artists benefited directly from
facilitated international visits, including to
Norway, Denmark, Brooklyn (USA), Zürich
(Switzerland), County Donegal (Republic
of Ireland), Mauritius, Kyushu (Japan), and
Worcester (USA).
During January 2024, by invitation of Dr Kate
Cowcher, School of History, University of St
Andrews, the Growing Global Networks project
manager visited Uganda and met with the
British Council to further develop the scope for
collaboration between CHARTS, the University
of Makerere (Dr Angelo Kakande) and the
Ugandan Arts Trust.
This work highlighted how CHARTS staff work
together addressing cross-cutting themes, by
bringing together the Growing Global Networks
and Argyll Collection, Reconnected projects,
to maximise positive outcomes. The visit also
built on themes of regional identity in Uganda
and Argyll, which were first initiated by Naomi
Mitchison through her links to the development
of council-owned The Argyll Collection.
Image: Dr Deirdre MacKenna in Kampala, Uganda. 
© CHARTS
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About the Growing Global Process
Growing Global Networks was designed to
develop the capacity of CHARTS members to
successfully work internationally and consider
new routes to market for commissions and
sales. These new relationships led to members
taking steps to join global networks, making
new work and developing new collaborations.
This assisted knowledge about how coastal
Scotland shares issues and characteristics with
communities and places around the world.
Structured to explore member needs towards
new collaboration in ways which would increase
communication, early project planning included
to roll-out framing questions, seeking response
from members, generating many insights as well
as requests for dialogue and support.
Members were asked to consider their
motivations (why) and who their work is for; in
turn, they expressed that this had led to deeper
consideration of how to approach and plan for
their international working, and what might be
expected of them.
As the project progressed, there was a growing
level of dialogue between members, and it
was recognised that at the formative stages,
time was needed for collaboration to grow.
Concurrently, we worked to create an ethos
of sharing; reciprocation and exchange within
the dialogues around members' practices.
Feedback gathered during well attended
webinars generated a very rich source of
information to enable CHARTS to shape its
support for international working.
Micro-projects generated as an outcome of the
project reached a large number of people in
eight countries outside the UK.
Seven members undertook travel and exchange
with collaborators they would not otherwise
have been able to work with and this has led
to more opportunities, sales of work and to
reciprocally hosting visitors in Argyll.
Image: ‘Evergreen’, Eve Campbell’s work made for the
Worcester Centre for Crafts, USA. © Eve Campbell
This international working has led to my practice being programmed within a forthcoming group
exhibition in New York as well as a reciprocal visit from USA to Argyll of artists to continue and further
build from their peer-to-peer collaboration.
- Adrien Howard
This project has already begun to grow my
international market, and it is important that
I follow through and use this opportunity for
growth. Many benefits come from working
internationally including not relying entirely
on one market. I have also created a group
with international followers who would like
workshops. I intend to attempt to arrange
a workshop for them and this may lead to
new opportunities.
- Eve Campbell
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My encounters at Kyushu University re-framed,
re-contextualised and re-positioned my own
practice, stimulating many ideas of how I could
further develop my visual and poetry work with
scientific work.
Some of the insights I gained included: 
z the joy of seeing the endless possibilities
of seaweed showcased (in food), 
z increased definition of the question of
how to incorporate food in my practice,
z a larger awareness and appreciation for
our natural environment,
z awareness of the challenges involved
in translating all these discoveries into
creative work.
On this journey, I became much more aware
of how I should/could/will engage with the
landscape around me at Knockvologan [in
Mull], Argyll; I realised that my practice is
enabling me to collect and generate material
and time-sensitive information and that these
could/can contribute to deeper awareness and
understanding of climate change.
I also understood the importance of
collaboration across the ocean and experienced
how those different partners could benefit from
each other and how working internationally
enables me (and others) to:
z learn about related projects in rural
situations,
z connect with like-minded people beyond
my immediate horizons,
z have a stronger and more diverse frames
of reference through which to make sense
of and evaluate my work,
z gain awareness of my own locality,
z find more routes to sell my work,
z share my knowledge (and gain a sense of
value while doing so),
z promote cultural exchange as a
worthwhile activity,
z be challenged by opportunities that will
strengthen and enrich my practice.
The next steps include to design and organise
the first summer school at Knockvologan
on Mull.
Both images: Mekari Shinji ceremony, Kitakyushu City, Japan, supported by CHARTS’ Growing Global
Networks programme (2024). © Miek Zwamborn
MY EXPERIENCE: Miek Zwamborn
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E. Awards & member support
As a member-guided SCIO, it is critical that CHARTS supports
its members in meeting their needs and assisting cultural
development and sustainability. Our programmes underline
this year-round, and the organisation supports its members
individually.
This has most recently included through the annual Artists
and Craft Makers Awards (VACMA) scheme, managed by CHARTS
on behalf of Argyll and Bute Council and Creative Scotland, and via
bespoke mentoring services offered as part of the island development
programme, Ràmh; through application processes and general
feedback, the island team became aware of members needing critical
one-to-one mentoring and development support.
VACMA-supported artists were based in Ardfern, Dunoon, Innellan, Iona,
Lochgilphead and Oban. Communities in many other locations also
benefited from one-to-one mentoring leading to new commissions and
opportunities. This included artists based on the islands of Mull, Tiree,
Luing, Jura, Seil and Bute.
.
Funded by:
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Visual Artist and Craft Makers Awards 
Argyll and Bute
The Visual Artist and Craft Makers Awards
(VACMA) offers small grants to visual artists and
craft makers for creative development at all
career stages, offering two levels of bursaries:
£500 and £750. Through VACMA, awardees
have greatly benefited from the award's
financial support; many have gone on to achieve
successful Creative Scotland Open Funding for
Individuals applications, develop sustainable
practice, participate in national art festivals, and
host solo exhibitions.
Over the last five years, CHARTS has received a
high number of applications showing the need
for support and investment in the region. VACMA
is a highly regarded national programme, and
this year, it received a breadth of applications
from established artists and makers in Argyll
and Bute, focusing on sustainability and climate
adaptation. Seven awards were granted in
February 2024.
Awardees included Lizzie Rose, who received
support in February 2024 to undertake a two-
day tailor-made intensive pigment-making
course with London Pigment to further integrate
sustainability into Lizzie’s practice by equipping
them with the knowledge of how to create
botanical dyes and earth, waste streams and
lake pigments.
Image: Blue Pigment, Lizzie Rose, VACMA (2024). 
© Lizzie Rose
Thanks to a VACMA, I was enabled to
delve into the world of pigment making
through a two-day course with London
Pigments. It opened my eyes to the
potential all around us and into the
empathy with place that using found and
foraged pigments can offer and will slowly
become part of my practice – I hope to
enable a transition to a more caring place.
- Lizzie Rose
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Mentoring CHARTS Members
Responsiveness to members' needs lies at the
heart of CHARTS' method of working.
Mentoring used an iterative and formative
approach through dialogues and member
feedback to identify how artists could undertake
processes in their work, which would lead to
deeper engagement with people/stakeholders/
participants. This led to greater insights about
member artists, their roles, motivations and
methods of working.
Mentoring support encouraged artists to
undertake periods of reflection, stop production
and assess the value of their work for the people
they wanted to work with/for. This process of
identifying value and significance enabled artists
to think through the detail of the dynamics
between themselves and their constituents and
During 2023, Renuka Ramanujam also received
support to create brushes, pigments and inks
using a suite of plant and food waste derivatives
in the form of prototypes such as 'natural
pigment crayons'. Renuka was able to engage
in several knowledge-sharing events, including
an ink and dye-making demonstration as part
of cultural textile workshops in collaboration
with The National Archives (Manchester) and
a circular economy workshop at Easdale
Primary School.
The VACMA grant has been
instrumental in enabling me to take
time to learn a skill that can benefit
my practice in so many ways. I am
so excited to be able to take what
I’ve learned into further projects and
continue to develop more opportunities
for myself with it.
- Renuka Ramanujam
Images from Renuka Ramanujam’s Colours of
Oban project (2023). © Renuka Ramanujam
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Having a series of dialogues
with CHARTS in the context
of international working was
really useful for my work. I
have found it challenging but
important to reflect on the value
of international working while
working locally in Argyll, and
to present those values to wider
audiences.
As CHARTS’ staff are experienced
cultural producers working internationally,
I was grateful for their advice and
critical friendship.
- Naoko Mabon
As part of my Mekari project in Japan, CHARTS helped me formulate a plan of action. Because of
their precision and encouragement, I left with a clear head and could also fall back on what we
discussed and the notes we took in the process. Normally I would quickly lose overview, but I was
able to do very focused research.
CHARTS has given me a lot of support since my arrival on Mull, both in the form of two awards to
date and mentally. I feel very lucky that such enthusiastic and professional people take care of the
work and wellbeing of artists. That is certainly not something that can be taken for granted.
- Miek Zwamborn
how each of these is unique and requires effort
and consideration.
Only a few of the artists had undertaken a
process like this before.
In many cases, members successfully
applied these insights to their work reporting
successes, including major funding awards and
greater levels of satisfaction/impact with their
collaborators.
They reported an increase in confidence
in their work, more critical progress in their
development, that their ambitions had grown,
and deeper insight into the places their work
operates in and represents. They also reported
expanded thinking into new places and contexts.
Mentoring has helped achieve/fulfil CHARTS'
aim of co-producing with its members and
also encouraging members to collaborate and
create natural clusters of collaboration through
common themes, locations and other aspects.
Throughout all of this, CHARTS staff achieved
deeper levels of collaboration with their
members and more insight into both the
characteristics of the places they work in and
ways to support their work.
Image: Naoko Mabon and Deborah Gray approaching
Belfast, supported by CHARTS Growing Global
Networks programme (2024). © Naoko Mabon
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F. Supporting engagement, post pandemic
CHARTS is taking part in Scotland's Covid Community
Memorial Programme, ‘Remembering Together’, working
in partnership with greenspace scotland and Argyll and
Bute Council. As an arts-led national project involving 32
local authority areas, Remembering Together encourages
acts of reflection, remembrance, hope and healing within
communities across Scotland.
Further to community consultation across the region,
CHARTS commissioned four artist and community
partnerships, creating outdoor artworks, concluding in
a celebratory hybrid event, 'Our Community Reflects'
on 17th August 2024 which we will feature in more
depth in next year’s review. Commissions have included
engagement with people of all ages and outreach
workshops in the community, schools and care homes.
1. Remembering Together, Reflect
2. Case study: How it Feels to be Apart
Funded by:
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As Chair of the Steering Group, I have this
year enjoyed working on the management
of Reflect supporting the lead artists in local
areas across Argyll.
Designed to understand the impacts
of the pandemic in our region, it has
been specially important to highlight
healing aspects of the outdoor
environment. This project has built on the
knowledge across the CHARTS network at
local level to enable regional participation,
engaging typically under-represented
communities in a national programme. I am
pleased to have been part of this project
with such a lasting legacy.
- Eleanor McKinnon, Chair, Steering Group
We at greenspace scotland have really
enjoyed working with CHARTS on
Remembering Together since 2021.
Given the co-created and collaborative
nature of the project, CHARTS has been an
ideal local partner to deliver this community
and artist-led project as it required an
organisation with not only local knowledge
of the diverse communities and local artists
but also sensitivity to the subject  and
ability to manage the challenges of such a
complex project.
- Carla Almeida, Remembering Together
Programme Co-Lead
Remembering Together, Reflect lead artists
Emma Henderson CENTRE 81, GARELOCHHEAD
Kirsten Millar LINDA McCARTNEY MEMORIAL GARDEN, CAMPBELTOWN
NINA POPE & 
KAREN GUTHRIE (SOMEWHERE) AROS PARK WALLED GARDENS, ISLE OF MULL
Luke Winter  SAWA, ISLE OF BUTE 
Paul Campbell  LEAD FILM MAKER 
Sean Catlin  ASSISTANT FILM MAKER
Image: community workshop in Rothesay led by Luke Winter (June 2024). © Luke Winter
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CASE STUDY: Nina Pope and Karen Guthrie
How it Feels to be Apart, Isle of Mull
I’ve begun from my own experience of
lockdown – spent in Tobermory – but having
arrived here with my young family only a few
months before it began. Working under the title
‘THIS IS ENOUGH’ the project celebrates the
many small acts of kindness and support I saw
unfold around me during that time and builds
on the sense that having time to look closely
at our own surroundings and celebrate what
we can make and grow ourselves 'at home'
can be of value. I was extremely grateful to find
myself somewhere with an overgrown garden
during lockdown and took a lot of pleasure
from growing and gifting flowers – sometimes, I
admit, as an escape from home schooling! 
In August, I co-hosted a day at Aros Park Walled
Garden near Tobermory where I invited people
to come together and use the simple activity
of making a hand-tied posy as a way to think
together about this time. Using home-grown
and wild flowers, we made up bunches to take
away and gift to those we wanted to remember
or thank from that time – a helpful neighbour,
delivery driver, Co-op shopper, relative or friend. 
‘Unprecedented’ was heard so often during the
pandemic, and we all knew that, for once, what
we were enduring really did fit this description.
And yet, what the days often demanded of us
during the crisis could seem modest. Making
the most of a walk, missing friends and family,
meeting one person outside, innovating meals
with what we had in the cupboard and growing
what we could with the seeds we had. This
had to be 'enough', even when we had all
had enough. 
Here on Mull, the first months of lockdown
were blessed with uncharacteristic sunshine, an
absence of traffic noise and a tourist season that
didn't begin. Infrequent, almost empty ferries
diminished even the usual hum of boat noise
from the Sound. The continual news stream
detailing the daily Covid-19 mortality rates
contrasted with domestic excursions, and both
could seem strange and sad, close by and far,
far away. Many of us looked in detail again at our
immediate surroundings, at the landscapes with
which we believed we were familiar.
In August I was delighted to collaborate with
Alasdair and Georgia Satchel as part of a special
in-person screening of ‘Islands in film’ – created
during lockdown and featuring footage from 75
of us! In celebration of the fact we can all now
come together in person to once again enjoy
music, film and company and everyone was
invited to continue to share reflections.
Image: a posy-making workshop using home-grown
and wild flowers was held in Tobermory. © Nina Pope
Artist Nina Pope of Somewhere, describes the approach to her work involving the Aros Park Walled
Garden and her experience on Mull.
2
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Our team
We employ a highly experienced and dependable
workforce, with dedicated managers at the helm
of every themed programme guided by Director,
Kathleen O’Neill. Operating a Fair Work policy, we
ensure that individual team members, whether
employed or freelance, are afforded professional
development opportunities, funds permitting.
During 2023–24, we offered training to three staff
to become Arts Awards moderators to provide
accreditation for young people and communities
across a range of projects. Staff have also been
supported in participating in professional network
events, training courses, and conferences, as well
as developing relationships with peers across
Argyll and nationally.
I have wanted to take part in [Arts Awards]
training for many years [prior to working with
CHARTS]. Through my work with developing
young people’s visual literacy skills, I
recognised the value of acknowledging and
celebrating their achievements and, in turn,
the increased importance that schools could
place on arts learning in the future. Within
my work for CHARTS, the potential to deliver
arts awards is hugely exciting and paves the
way for increasingly meaningful and directed
work with young people across the region.
- Rosalyn McKenna, Project Manager, 
The Argyll Collection, Reconnected
I originally began working with CHARTS as
their Modern Apprentice in Digital Marketing
in 2021, after finishing a Master of Arts in
Contemporary Art Practice. This apprenticeship
enabled employment using my creative skills
and equipped me with the tools to work
confidently as part of a remote digital team. I
have continued developing my skills post-
apprenticeship, included undertaking courses
such as ‘Developing My Leadership’, delivered
by Social Enterprise Academy and Museum
and Galleries Scotland. This course helped
crystallise my understanding of management
and allowed me to gain further skills and
confidence in management, action planning,
resilience and delegation
- Kirsten Millar, Communications and
Marketing Manager
CHARTS is an essential resource that nourishes my sense of professional identity, my belief in my
ambitions and my general mental wellbeing. Without CHARTS I would not be able to stay in Argyll.
- Deirdre MacKenna, Engagement and International Project Manager 2023–24
We have increased work opportunities across Argyll and Bute: currently 50% of our staff team are
resident in the region, and others are based in Angus, Edinburgh, Glasgow, Stirling and the Isle of Lewis.
Although mostly working remotely, staff are exceptionally close-working, communicating regularly via
digital channels and meeting in person as necessary. We also commission members across all Argyll
and Bute Council community areas to support projects at a local level.
Our model delivers to a high standard, addressing local needs: work during the year 2023–24
included international research and development for Growing Global Networks, The Argyll Collection,
Reconnected and Gaelic Culture staff teams.
Image: from left, Rosalyn McKenna, Kirsty MacNab and Muriel MacKaveney.
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Our future
Since 2019, CHARTS has grown from an
innovative Place Partnership into a key strategic
supporter of the cultural and heritage sectors in
Argyll and Bute. As we enter our sixth year, we
aim to build on the successes of our key projects
and also extend our operations into areas of
continuing unmet need, with a particular focus
on islands, on Gaelic culture, and upon creating
opportunities for young people in heritage and
the creative industries.
Our mission is to ensure Argyll and Bute has a
growing and sustainable arts and heritage sector
which makes a valued contribution to community
wealth building throughout the region. In order
to continue to advance this agenda, we need
to strengthen our organisational capacity
through a programme of carefully targeted
increased investment in our management and
communication infrastructure and also to recruit
new trustees to our Board who will more fully
represent the range and diversity of those who
live and work in Argyll and the Isles. These will be
priorities over the coming year.
Alongside this, we will continue to grow our
membership by a projected 25% over three
years and strengthen the support provided
to our Steering Group by increasing our use
of task-orientated working groups, including
membership at Board level.
Our new three-year Business Plan sets out how
we will achieve these ambitious aims. CHARTS
prides itself in punching above its weight, and
we are gaining increasing recognition, both
nationally and internationally for our work,
including inclusion in national reviews and case
studies. We fully expect to continue building
Argyll and Bute's reputation as a beacon of
excellence in the creative arts and heritage
sectors over the coming year.
- Seymour Adams, CHARTS Vice-Chair
Image (above): Dunoon Grammar School pupils at the
University of St Andrews’ Argyll Collection.
Image (right): Campbeltown Museum’s Burnett Building.
The partnership between liveArgyll and
CHARTS continues to go from strength
to strength, improving on the strong
foundations put in place back in 2022
regarding Campbeltown Museum’s fine
art, social history and natural history
collections. Kathleen and her team bring
a high level of assistance and expertise to
the daily operations of the museum, and
their creativity has been instrumental in
ensuring the delivery of a wide range of
projects, exhibitions and events benefit the
general public. I very much look forward to
the partnership continuing, and am excited
about what this will bring to the museum in
the future.
- Robert Judge, Area Operations Manager,
liveArgyll
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Image (right): Campbeltown Museum, Colmcille Embroidery Workshop
(October 2023). © CHARTS
Image (below, right): Reflect sundial experiments, Campbeltown 
(May 2024). © Kirsten Millar
Image (below): Growing Global Networks, Entebbe Airport, Uganda
(January 2024). © CHARTS/Deirdre MacKenna
For more information about CHARTS projects and members visit:
www.chartsargyllandisles.org/
projects-and-showcases
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Cover image: Coastal Cultures, Expressing an Island, group shot – Patrick Corbett Geology-Poetry Workshop (July 2023). © Glenda Rome
Review designed by CHARTS members, Abigail Daly (ruskinlane.co.uk) and Hannah Clinch (tacit-tacit.co.uk).
The Culture, Heritage and Arts Assembly, Argyll and Isles, is a Scottish Charitable Incorporated Organisation registered in Scotland: SC049113
Stay in touch
info@chartsargyllandisles.org
chartsargyllandisles.org
/CHARTArgyllIsle /chartsargyllandisles
Become a member of CHARTS for free: www.chartsargyllandisles.org/register
/CHArtsArgyllandIsles Page 104

Page 105

1 
ARGYLL AND BUTE COUNCIL MID-ARGYLL, KINTYRE AND
THE ISLANDS AREA
COMMITTEE 
CUSTOMER SUPPORT SERVICES   4 SEPTEMBER 2024 
AREA PERFORMANCE REPORT – FQ1 2024/25 
1.0 BACKGROUND 
1.1 This paper presents the Area Performance Report for Financial Quarter 1 2024/25
(April to June 2024) and illustrates the agreed performance measures. 
1.2 The features of the Performance Report are as follows:- 
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is coded to identify the level of reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white 
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and four previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the Responsible Officer.
o Where possible performance is presented at both Area and Council
level. 
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee. 
1.4 As part of our improvements to performance reporting and making best use of the
digital technology available to us, the information contained in this report is also
available in your online scorecard. If support is required to navigate the online
scorecard please contact lorna.gillies@argyll-bute.gov.uk 
1.5 To improve the response to performance queries, it is requested that should there
be any queries that either the Responsible Person or Kay Owen are contacted.
This should enable some queries being resolved or clarified prior to the Area
Committee meeting, and therefore being carried forward as Actions at a
subsequent meeting. 
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2 
2.0 RECOMMENDATIONS 
2.1 It is recommended that the Area Committee – 
a) Notes and considers the performance and supporting commentary as
presented. 
3.0 IMPLICATIONS 
3.1 Policy All of the indicators in this report are based on 
agreed Council policy.
3.2 Financial All indicators with financial implications are actively  
managed through agreed budget monitoring 
processes.
3.3 Legal All appropriate legal implications are complied with.
3.4 HR All HR implications are actively managed    
through agreed Wellbeing and Management 
monitoring processes.
3.5 Fairer Scotland Duty See below.
3.5.1 Equalities All activities comply with Equal Opportunities/Fairer 
Scotland Duty policies and obligations.
3.5.2 Socio-economic Duty All activities comply with the council’s socio- 
economic duty.
3.5.3 Islands Duty All activities comply with the council’s islands 
duty.
3.6 Climate Change The Council is committed to working towards net 
zero.
3.7 Risk Without this information Elected Members are less  
informed of activities within their area.
3.8 Customer Service All activities with customer feedback or insight are  
rigorously monitored for improvement.
3.9 The Rights of the Child This report highlights examples of how the Council is 
(UNCRC) committed to, and working towards reducing child  
poverty and improving outcomes for every child.   
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services 
Jane Fowler
Head of Customer Support Services
6 August 2024 
For further information, please contact:
Kay Owen
Team Lead - Organisation Development Project Office - Customer Support Services
01546 604073 
Appendix 1: FQ1 2024/25 MAKI Performance Report
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Appendix 1
Page 1 
All Areas 
FQ1 2024/25 Overall Performance Summary 
The information presented is a summary of the agreed measures. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.  
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Appendix 1
Page 2 
Performance Reporting
All Areas .................................................................................................................................................................................................................................................. 1
Performance Reporting .............................................................................................................................................................................................................................. 2
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Mid Argyll, Kintyre and Islay .................................................................................................................................. 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Mid Argyll, Kintyre and Islay .......................................................................................................................................................... 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Mid Argyll, Kintyre and Islay ................................................................................................................................. 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 12
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 13
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 13
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 14
Maximise the percentage of 16-19 years olds participating in education, training or employment – Mid Argyll, Kintyre and Islay ...................................... 14
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 14
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Number of affordable social sector new builds completed per annum – Mid Argyll, Kintyre and Islay ................................................................................... 16
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Appendix 1
Page 3 
Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 17
Percentage of pre-planning application enquiries processed within 20 working days – Mid Argyll, Kintyre and Islay ........................................................... 17
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 17
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 19
Householder planning applications – average number of weeks to determine – Mid Argyll, Kintyre and Islay ...................................................................... 19
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 19
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Number of new homeless applicants who required temporary accommodation this period ......................................................................................... 21
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 22
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 22
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 23
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
Street lighting – percentage of faults repaired within 10 days – Mid Argyll, Kintyre and Islay ................................................................................................. 24
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 24
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 25
Total number of complaints regarding waste collection – Mid Argyll, Kintyre and Islay .......................................................................................................... 25
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 25
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 26
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 26
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 26
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 27
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 27
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 29
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COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 29
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Mid Argyll................................................................................................................................ 30
LEAMS (Local Environment Audit and Management System) – Kintyre ..................................................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Islay ......................................................................................................................................... 31
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 31
Making It Happen.............................................................................................................................................................................................................................. 32
Teacher sickness absence – Mid Argyll, Kintyre and Islay ........................................................................................................................................................... 32
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 32
Making It Happen.............................................................................................................................................................................................................................. 33
LGE staff (non-teacher) sickness absence – Mid Argyll, Kintyre and Islay .................................................................................................................................. 33
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 33
Making It Happen.............................................................................................................................................................................................................................. 34
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 34 
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Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Maximise distribution of Scottish Welfare Fund 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 95.3% 112.9% Green
FQ2 2023/24 95.3% 134.3% Green
FQ3 2023/24 95.3% 138.2% Green
FQ4 2023/24 95.3% 128.6% Green
FQ1 2024/25 95.3% 94.0% Red 
This indicator for FQ1 has is lower than the target and the actual has decreased since the last reporting period. 
FQ1 Comment 
As of 30 June 2024, our expenditure stands at £107,676, which is £6,894 below the profiled budget. This reduction in cost is primarily because the cost of white
goods has decreased, leading to an average reduction of £120 in our standard community care grant awards. The number of awards we have made has increased
this year and we are able to support more vulnerable claimants within the budget.
Responsible person: Fergus Walker 
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Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
FQ1 2024/25 100% 100% Green 
This indicator for FQ1 has met the target with no change in performance since the last reporting period. 
FQ1 Comment
This is a voluntary survey with no obligation for clients to respond either in full or in part. It is also common for incomplete returns to be received. In FQ1 2024/25,
19 survey forms were distributed to clients. 1 was returned. Of this 1 return, 1 responded to the question relating to being better able to deal with their financial
problems. Of this 1 respondent 1 responded positively, whilst 0 responded negatively. Accordingly, 100% of clients that responded were positive about their
experience i.e. no negative comments or responses were reported. 
Responsible person: Lee Roberts 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 51 No target 
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 69 No target
FQ4 2023/24 No target 21 No target
FQ1 2024/25 No target 89 No target 
The indicator for FQ1 shows the number of parking penalty notices has increased since the last reporting period. 
FQ1 Comment
There has been an approximate increase of 70% PCNs (51 to 89) issued in MAKI compared to last year's FQ1, this is due in part to the warden being more
prevalent in MAKI at the request of local members.
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 1,816 No target 
FQ2 2023/24 No target 1,172 No target
FQ3 2023/24 No target 1,015 No target
FQ4 2023/24 No target 1,196 No target
FQ1 2024/25 No target 1,763 No target 
This indicator for FQ1 shows the number of parking penalty notices has increased since the last reporting period. 
FQ1 Comment
In comparison to last year's FQ1 figure, there is a very slight overall drop in PCNs issued across the full area of 3%. This is in line with budget expectations.
Responsible person: Hugh O’Neill 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Car parking income to date – Mid Argyll, Kintyre and Islay 
Performance is presented cumulatively for both Area and Council-wide levels. For individual car parks, the income presented is on a quarterly basis. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2023/24 £16,315 £19,706 Green
FQ2 2023/24 £40,722 £38,087 Red
FQ3 2023/24 £55,578 £65,965 Green
FQ4 2023/24 £67,493 £66,252 Red
FQ1 2024/25 £28,262 £17,072 Red 
This indicator for FQ1 shows the cumulative amount of income collected is lower than the cumulative target. There is no performance trend as this data is
cumulative. 
FQ1 Comment
At present we are unable to explain why there is a shortfall in the MAKI area. The weather may well be a contributing factor along with the cost of living crisis
which may prevent people from travelling. All car parks are open, and the warden is in the area as often as possible.
Responsible person: Hugh O’Neill 
Actual quarterly income collected in Mid Argyll, Kintyre and Islay during FQ4 and FQ1. 
Car Park Location FQ4 Actual FQ1 Actual
Fisher Row, Inveraray £34 £2,589
The Avenue, Inveraray £106 £5,896
Front Street and Toilets, Inveraray £148 £8,579
Lorne Street, Lochgilphead £0 £8
MAKI (parking permits) £0 £0
Total £288 £17,072 
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Car parking income to date – Argyll and Bute 
Performance is presented cumulatively for both Area and Council-wide levels. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2023/24 £234,056 £253,705 Green
FQ2 2023/24 £584,204 £486,151 Red
FQ3 2023/24 £797,331 £807,348 Green
FQ4 2023/24 £968,262 £937,090 Red
FQ1 2024/25 £289,219 £247,216 Red 
This indicator for FQ1 shows the cumulative amount of income collected is lower than the cumulative target. There is no performance trend as this data is
cumulative. 
FQ1 Comment
At present we are unable to explain why there is an overall shortfall across all areas. The weather may well be a contributing factor along with the cost of living
crisis which may prevent people from travelling. All car parks are open, and the wardens are in the areas as often as possible.
Responsible person: Hugh O’Neill 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Dog fouling – total number of complaints – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 32 No target 
FQ2 2023/24 No target 23 No target
FQ3 2023/24 No target 24 No target
FQ4 2023/24 No target 28 No target
FQ1 2024/25 No target 27 No target 
This indicator for FQ1 shows the number of dog fouling complaints has decreased since the last reporting period. 
FQ1 Comment
There were 27 dog fouling reports this month for the whole of the MAKI area, there were 3 reports for the Isle of Islay, however Kintyre received 14 and Mid Argyll
received 10.  
Responsible person: Tom Murphy 
Dog fouling – total number of complaints – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 60 No target 
FQ2 2023/24 No target 51 No target
FQ3 2023/24 No target 46 No target
FQ4 2023/24 No target 65 No target
FQ1 2024/25 No target 57 No target 
This indicator for FQ1 shows the number of dog fouling complaints has decreased since the last reporting period. 
FQ1 Comment
This quarter the section has received a total of 57 dog fouling complaints and only 1 fine was issued in the Kintyre area. This is quite a high number and our
Warden service where possible will continue to monitor this when they can. Dog fouling fines are difficult to enforce as the Warden would actually have to witness
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the act and even then, the dog owner may have a medical reason as to why they are unable to pick up after their dog.  However, this will not deter the Wardens
and they will continue to educate people on this matter.
Responsible person: Tom Murphy 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
FQ1 2024/25 100% 100% Green 
This indicator for FQ1 has met the target with no change in performance since the last reporting period. 
FQ1 Comment
Each care experienced child and young person enrolled in an authority school has tracking and monitoring plans in place via our education management
information system knowns as Seemis. Data collated includes attendance, exclusion, progress and attainment and wellbeing information. The Virtual Head
Teacher (VHT) for Care Experienced Children and Young People (CECYP) works closely with the education data team and receives monthly reports specific to
CECYP. The VHT offers both support and challenge to Designated Managers for CECYP across authority settings to ensure each young person has the correct
framework of support to help them achieve success. The profile of our CECYP continues to be raised through system improvements, training opportunities,
information sharing (as appropriate) leading to greater consideration of personalised support at all stages of the young person’s educational journey. We continue
to develop and refine our tracking and monitoring systems to ensure data is relevant and meaningful. This happens through self-evaluation and linking with wider
local authorities to ensure best practice. Next steps include developing a system to formally track and monitor CECYP who are out-with our authority schools. A
data sharing agreement is currently being produced for this purpose.
Responsible person: Louise Chisholm 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 +/-5.00% 5.00% Green
FQ2 2023/24 +/-5:00% -7.07% Red
FQ3 2023/24 +/-5.00% 4.12% Green
FQ4 2023/24 +/-5.00% -3.44% Green
FQ1 2024/25 +/-5.00% 0.48% Green 
This indicator for FQ1 is within the +/-5.00% target variance and performance has increased since the last reporting period. 
FQ1 Comment 
Work continues to monitor all schools that are out with the Food cost percentage target.
B&C 8.89%
H&L 0.25%
MAKI -4.68%
OLI 1.58%
Responsible person: Christine Boyle 
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Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 94.00% 94.85% Green 
FQ2 2023/24 94.00% 97.28% Green
FQ3 2023/24 94.00% 96.11% Green
FQ4 2023/24 94.00% 96.32% Green
FQ1 2024/25 94.00% 96.64% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
As of 4th July 2024, the participation figure (16-19 year-olds in employment, training or education) in Mid-Argyll, Kintyre and Islay was 1,064 young people, which
equates to 96.64%. This is 2.64% above the target and 1.04% above the annual Argyll and Bute participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The participation figure of 96.64% for FQ1 of 2024/25 is an increase of 0.32% on the participation figure for FQ4
of 2023/24.
Responsible person: Jennifer Crocket 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 94.00% 93.75% Red 
FQ2 2023/24 94.00% 95.94% Green
FQ3 2023/24 94.00% 94.37% Green
FQ4 2023/24 94.00% 93.59% Red
FQ1 2024/25 94.00% 94.99% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
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FQ1 Comment
As of 4th July 2024, the participation figure (16-19 year-olds in employment, training or education) for the whole of Argyll and Bute was 4,287 young people, which
equates to 94.99%. This is 0.99% above the target and 0.61% below the annual Argyll and Bute participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The participation figure of 94.99% for FQ1 of 2024/25 is an increase of 1.40% on the participation figure for FQ4
of 2023/24.
Responsible person: Jennifer Crocket 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status
FQ1 2023/24 0 0 Green
FQ2 2023/24 0 0 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green
FQ1 2024/25 0 0 Green 
This indicator for FQ1 shows the number of completions has met the target for the reporting period. 
FQ1 Comment
There were no completions for Mid Argyll, Kintyre & Islay during this period.
Responsible person: Kelly Ferns 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green
FQ1 2024/25 12 12 Green 
This indicator for FQ1 shows the number of completions has met the target for the reporting period. 
FQ1 Comment
There were 12 units completed during this period. Dunbritton Housing Association – 12 units in Helensburgh 8 x 1 bed and 4 x 2 bed.
B&C 0 MAKI 0
H&L 12 OLI 0
Responsible person: Kelly Ferns
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75.0% 51.7% Red 
FQ2 2023/24 75.0% 8.3% Red
FQ3 2023/24 75.0% 28.1% Red
FQ4 2023/24 75.0% 29.3% Red
FQ1 2024/25 75.0% 19.5% Red 
This indicator for FQ1 is below the target and performance has decreased since the last reporting period. 
FQ1 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ1 the MAKI
team has been impacted by significant periods of staff absence which has prevented recovery of performance. During FQ1, 41 pre-apps were responded to within
MAKI. 29.3% were issued within 6 weeks.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75.0% 55.4% Red 
FQ2 2023/24 75.0% 47.5% Red
FQ3 2023/24 75.0% 49.1% Red
FQ4 2023/24 75.0% 55.0% Red
FQ1 2024/25 75.0% 49.5% Red 
This indicator for FQ1 is below the target and performance has decreased since the last reporting period.
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FQ1 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ1, 105 pre-
apps were responded to across ABC. 57.1% were issued within 6 weeks.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 8.0 weeks 21.4 weeks Red 
FQ2 2023/24 8.0 weeks 24.4 weeks Red
FQ3 2023/24 8.0 weeks 23.4 weeks Red
FQ4 2023/24 8.0 weeks 26.0 weeks Red
FQ1 2024/25 8.0 weeks 22.8 weeks Red 
This indicator for FQ1 has not met the target however performance has increased since the last reporting period (lower is best). 
FQ1 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. Performance overall has improved
significantly although it is noted that the determination of older applications continues to impact on the headline figure however 83% of applications determined
in FQ1 were less than 6 months old; these items were determined in an average time of 9.6 weeks.
Responsible person: Peter Bain 
Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 8.0 weeks 21.6 weeks Red 
FQ2 2023/24 8.0 weeks 18.1 weeks Red
FQ3 2023/24 8.0 weeks 16.8 weeks Red
FQ4 2023/24 8.0 weeks 20.0 weeks Red
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Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2024/25 8.0 weeks 16.1 weeks Red 
This indicator for FQ1 has not met the target however performance has increased since the last reporting period (lower is best). 
FQ1 Comment
This measure only relates to planning applications received for alterations to existing premises. 
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through
the Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. Performance overall has improved
significantly although it is noted that the determination of older applications continues to impact on the headline figure however 83% of applications determined
in FQ1 were less than 6 months old; these items were determined in an average time of 9.6 weeks.
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 32 No target 
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 26 No target
FQ4 2023/24 No target 30 No target
FQ1 2024/25 No target 26 No target 
This indicator for FQ1 shows the number of applicants has decreased since the last reporting period. 
FQ1 Comment
During FQ1, the housing service provided temporary accommodation for 26 new homeless households. B&C: 10 households (1 x Private Sector Property, 6 x
Serviced Accommodation, 3 x Bed & Breakfast). H&L: 0 new households. MAKI: 2 household (1 x Bed & Breakfast, 1 x Serviced Accommodation). OLI: 14
households (1 x Registered Social Landlord, 4 x Private Sector Property, 1 x Serviced Accommodation, 4 x Supported Accommodation, 4 x Bed & Breakfast). 
Please note: 
• The Registered Social Landlord and Private Rented Sector properties are leased by the Council and sub-let to homeless households as temporary
accommodation.
• Serviced Accommodation is available in Cowal and Helensburgh and is for single people providing an en-suite bedroom and shared kitchen facilities.
• Supported accommodation is provided in Lorn by Blue Triangle Housing Association.
• Accommodation may be offered outwith the HMA area that the homeless application was taken due to availability i.e. application taken in Oban and the
applicant offered accommodation in Dunoon as there was no accommodation available in Oban. 
B&C 10
H&L 0
MAKI 2
OLI 14
Responsible person: Morven Macintyre 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 20.0% 10.8% Red 
FQ2 2023/24 20.0% 26.5% Green
FQ3 2023/24 20.0% 27.8% Green
FQ4 2023/24 20.0% 14.3% Red
FQ1 2024/25 20.0% 36.0% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
FQ1 – 36.0% (an increase from previous quarter 14.3%). From the 24 contracts awarded, 11 local suppliers submitted a bid, 9 of which were successful (81.8%)
with an estimated contract value of £10.1m. The Procurement, Commercial and Contract Management Team will continue to support local suppliers by providing
useful information on the Council's website.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 No target - No target
FQ2 2023/24 No target 37 No target
FQ3 2023/24 No target - No target
FQ4 2023/24 No target 37 No target
FQ1 2024/25 No target - No target 
This indicator is reported in FQ2 and FQ4. 
This indicator for FQ4 shows the number of community benefits has remained the same since the last reporting period. 
FQ1 Comment
The next report will be due in October 2024.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75% 17% Red 
FQ2 2023/24 75% 63% Red
FQ3 2023/24 75% 57% Red
FQ4 2023/24 75% 50% Red
FQ1 2024/25 75% 87% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
Given the summer months, the number of faults reported in FQ1 has reduced, allowing our electrician in this area to attend and repair the majority of faults.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75% 37% Red 
FQ2 2023/24 75% 43% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 49% Red
FQ1 2024/25 75% 93% Green 
This indicator for FQ1 is below the target however performance has increased since the last reporting period. 
FQ1 Comment
Given the summer months, the number of faults reported in FQ1 has reduced, allowing our electricians in all areas to attend and repair the majority of faults
within the timescales set out. We have now fully recruited our team of electricians. We are in the process of recruiting a Street Lighting Inspector who will oversee
all areas and assist our Team Leader on the ground.
Responsible person: Tom Murphy
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 6 No target 
FQ2 2023/24 No target 10 No target
FQ3 2023/24 No target 3 No target
FQ4 2023/24 No target 3 No target
FQ1 2024/25 No target 4 No target 
This indicator for FQ1 shows the number of waste collection complaints has increased since the last reporting period. 
FQ1 Comment
Only 4 waste collection complaints were received this quarter in the Mid Argyll, Kintyre and Islay areas. Given the number of properties serviced another good
level of service.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 67 No target 
FQ2 2023/24 No target 101 No target
FQ3 2023/24 No target 18 No target
FQ4 2023/24 No target 7 No target
FQ1 2024/25 No target 38 No target 
This indicator for FQ1 shows the number of waste collection complaints has increased since the last reporting period. 
FQ1 Comment
A total of 38 waste collection complaints were received this month for the whole of Argyll and Bute. This is an excellent level of service given the number of
properties serviced and the various waste collected. Any complaints received are acted on timeously by the administration staff and waste collection staff.
Responsible person: Tom Murphy
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Appendix 1
Page 26 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 45.0% 47.6% Green 
FQ2 2023/24 45.0% 59.8% Green
FQ3 2023/24 45.0% 49.0% Green
FQ4 2023/24 45.0% 74.0% Green
FQ1 2024/25 45.0% 68.4% Green 
This indicator for FQ1 is above the target however performance has decreased since the last reporting period. 
FQ1 Comment
68.4% recycling, composting and recovery during the quarter (40.9% recycling/composting plus 27.5% recovery). Figure is high mainly due to significant recovery
from Helensburgh and Lomond’s general waste which now all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled.
Responsible person: John Blake 
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 53.0% No target 
FQ2 2023/24 No target 68.7% No target
FQ3 2023/24 No target 55.3% No target
FQ4 2023/24 No target 66.5% No target
FQ1 2024/25 No target 56.2% No target 
This indicator for FQ1 shows the percentage of waste recycled has decreased since the last reporting period. 
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Appendix 1
Page 27 
FQ1 Comment
56.2% recycling, composting and recovery during the quarter (40.2% recycling/composting plus 16% recovery). Recovery levels back to normal in this quarter after
previous time limited trial by Renewi ended whereby during the trial some general waste from their sites was sent for energy from waste (EFW).
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 39.2% No target 
FQ2 2023/24 No target 35.6% No target
FQ3 2023/24 No target 34.2% No target
FQ4 2023/24 No target 41.5% No target
FQ1 2024/25 No target 45.8% No target 
This indicator for FQ1 shows the percentage of waste recycled has increased since the last reporting period. 
FQ1 Comment
45.8% recycling, composting and recovery during the quarter (32.8% recycling/composting plus 13% recovery). Increase is due to more recovery because
Tiree/Coll general waste goes to same contractor as Helensburgh and Lomond. The Tiree/Coll general waste therefore is no longer landfilled and instead goes for
refuse derived fuel (RDF)/energy from waste (EFW), which is classed as recovery.
Responsible person: John Blake 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 40.1% No target 
FQ2 2023/24 No target 41.6% No target
FQ3 2023/24 No target 41.5% No target
FQ4 2023/24 No target 100.0% No target
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Appendix 1
Page 28 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2024/25 No target 100.0% No target 
This indicator for FQ1 shows the percentage of waste recycled has remained the same since the last reporting period. 
FQ1 Comment
100% recycling, composting and recovery during the quarter (44.9% recycling/composting plus 55.1% recovery). Figure is high mainly due to significant recovery
from Helensburgh and Lomond’s general waste which now all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled. Recycling
and composting was also higher than similar quarter in FQ1 last year mainly due to increased wood recycling and green garden waste composting from these
segregated waste streams via the Blackhill Recycling and Civic Amenity Site (Helensburgh).
Responsible person: John Blake 
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Appendix 1
Page 29 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 5,850 5,075 Green 
FQ2 2023/24 5,550 5,510 Green
FQ3 2023/24 5,100 4,253 Green
FQ4 2023/24 5,000 2,567 Green
FQ1 2024/25 5,850 3,200 Green 
This indicator for FQ1 is below the target (lowest is best). 
FQ1 Comment
Biodegradable municipal waste to landfill figure is well within target mainly due to significant recovery from Helensburgh and Lomond’s general waste which now
all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled. New waste disposal contractors have been appointed to deal with the
general waste from the Helensburgh and Lomond area following the closure of Barr Environmental operations.
Responsible person: John Blake 
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Appendix 1
Page 30 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Mid Argyll
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 77 Green 
FQ2 2023/24 73 77 Green
FQ3 2023/24 73 89 Green
FQ4 2023/24 73 79 Green
FQ1 2024/25 73 81 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
Another good level of service provided by the Mid Argyll team this quarter, April 74, May 77 and June 93.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Kintyre
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 82 Green 
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 84 Green
FQ4 2023/24 73 79 Green
FQ1 2024/25 73 83 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
Kintyre this quarter have a street cleanliness figure of 83, this is very good.
Responsible person: Tom Murphy
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Appendix 1
Page 31 
LEAMS (Local Environment Audit and Management System) – Islay
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 84 Green 
FQ2 2023/24 73 82 Green
FQ3 2023/24 73 81 Green
FQ4 2023/24 73 81 Green
FQ1 2024/25 73 82 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
Islay again this quarter have exceeded the target figure, showing another good effort by the team.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 84 Green 
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 85 Green
FQ4 2023/24 73 83 Green
FQ1 2024/25 73 84 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
All areas in Argyll and Bute have again this quarter well exceeded the target LEAMS figure, showing a very good level of street cleanliness.
Responsible person: Tom Murphy 
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Appendix 1
Page 32 
Making It Happen 
Teacher sickness absence – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 1.68 days No target 
FQ2 2023/24 No target 1.13 days No target
FQ3 2023/24 No target 3.26 days No target
FQ4 2023/24 No target 2.25 days No target
FQ1 2024/25 No target 1.84 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
There has been an increase of 0.29 days on the same quarter last year. There has been a decrease of 0.24 days on FQ4. Most work days lost have been due to
Mental Health Reasons (although not by a large margin which bucks the trend of the other areas).
Responsible person: Jennifer Crocket 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 2.15 days No target 
FQ2 2023/24 No target 1.25 days No target
FQ3 2023/24 No target 2.82 days No target
FQ4 2023/24 No target 2.82 days No target
FQ1 2024/25 No target 2.14 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
Work days lost has remained almost the same as the same quarter last year. It has decreased by 0.68 days on the same quarter last year. Most work days have
been lost due to Mental Health related absence reasons.
Responsible person: Jennifer Crocket (B&C and MAK) and Wendy Brownlie (H&L and OLI)
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Appendix 1
Page 33 
Making It Happen 
LGE staff (non-teacher) sickness absence – Mid Argyll, Kintyre and Islay 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 2.87 days No target 
FQ2 2023/24 No target 2.77 days No target
FQ3 2023/24 No target 3.09 days No target
FQ4 2023/24 No target 3.73 days No target
FQ1 2024/25 No target 3.57 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
There has been an increase of 0.70 days on the same quarter last year. There has been a decrease of 0.16 days on the last quarter. Mental Health related absences
account for the largest number of work days lost.
Responsible person: Caroly Cairns 
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 3.53 days No target 
FQ2 2023/24 No target 3.18 days No target
FQ3 2023/24 No target 3.73 days No target
FQ4 2023/24 No target 4.12 days No target
FQ1 2024/25 No target 3.85 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
There has been an increase of 0.32 days absence on the same quarter last year. There has been a decrease of 0.27 days on the last quarter. Most work days lost
have been due to Mental Health related reasons.
Responsible person: Carolyn Cairns
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Appendix 1
Page 34 
Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 70.0% 80.7% Green 
FQ2 2023/24 70.0% 72.1% Green
FQ3 2023/24 70.0% 72.7% Green
FQ4 2023/24 70.0% 70.1% Green
FQ1 2024/25 70.0% 71.6% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
In FQ1 there was 41,574 transactions dealt with by Customer Service Agents (28.4%) and 105,051 automated or self-service transactions (71.6%) so the 70.0%
target was exceeded.
Responsible person: Robert Miller  
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Page 141

ARGYLL AND BUTE COUNCIL  Mid Argyll, Kintyre and the Islands
Area Committee 
Legal and Regulatory Support  4 September 2024 
Area Committee Meetings – 2024-2025 
1.0 INTRODUCTION 
1.1 The dates for meetings of the Mid Argyll, Kintyre and the Islands Area
Committee have been agreed up until June 2025. 
1.2 The Chair and Vice-Chair of the Committee have asked officers to look at the
possibility of holding the meetings across the MAKI Area and this report outlines
the options for taking this forward. 
2.0 RECOMMENDATIONS 
2.1 The Area Committee is asked to agree that the meetings until June 2025 will be
held as follows:- 
4 December 2024 – Campbeltown Community Centre 
5 March 2025 – Inveraray Conference Centre (Inveraray Primary School) 
4 June 2025 – Ionad Chaluim Chille Ile (Islay Gaelic Centre) 
3.0 DETAIL 
3.1  The dates for the Area Committee meetings until the end of June 2025 have
already been agreed.  Prior to Covid, the Area Committee meetings would
rotate around the MAKI Area with one island visit taking place in June each
year.  The Chair and Vice-Chair have asked officers to look at reinstating this
arrangement and this report takes forward that request. 
3.2  Currently meetings of the Area Committee are held on a Hybrid basis with in
person attendance available at the Council Chamber, Kilmory.  The
Governance Team have equipment which will enable the Area Committee to
meet on a Hybrid basis at venues across the area, subject to a reliable and
robust Wi-Fi connection.  The option to provide Hybrid will ensure that all
Members can attend and will also provide the opportunity for appropriate
officers to attend via Teams. 
3.3  Officers have looked at options for the 3 meetings until June 2025 and would
suggest the following:-
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4 December 2024 – Campbeltown Community Centre  
5 March 2025 – Inveraray Conference Centre (Inveraray Primary School)  
5 June 2025 – Ionad Chaluim Chille Ile (Islay Gaelic Centre)  
4.0 CONCLUSION 
4.1 Members are asked to give consideration to the options for holding the MAKI
Area Committee meetings at venues across the area. 
5.0 IMPLICATIONS 
5.1 Policy – none 
5.2 Financial  - there will be costs incurred in terms of Members attending
these meetings. 
5.3 Legal - none 
5.4 HR – none   
5.5 Fairer Scotland Duty – none 
5.5.1  Equalities – protect characteristics – none 
5.5.2  Socio-economic Duty – none 
5.5.3   Islands – none 
5.6 Climate Change - none 
5.7 Risk – none 
5.8 Customer Service – none 
5.9 The Rights of the Child (UNCRC) - some appointments to bodies and
committees may have direct involvement with this. 
Douglas Hendry
Executive Director with responsibility for Legal and Regulatory Support 
20th August 2024 
Councillor Mark Irvine – Policy Lead for Community Planning and Corporate
Services                                                  
For further information contact: Shona Barton, Governance Manager     
(01436) 657605
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Page 145

ARGYLL AND BUTE COUNCIL  Mid Argyll, Kintyre and the Islands
Area Committee 
Legal and Regulatory Support  4 September 2024 
Appointments to Outside Organisations 
1.0 EXECUTIVE SUMMARY 
1.1 The purpose of this report is to consider appointments to local bodies/organisations
within the Mid Argyll, Kintyre and the Islands area. 
1.2 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report.   
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ARGYLL AND BUTE COUNCIL  Mid Argyll, Kintyre and the Islands
Area Committee 
Legal and Regulatory Support  4 September 2024 
Appointments to Outside Organisations 
2.0 INTRODUCTION 
2.1 Following the Council meeting held on 25th April 2024, a report was submitted to
the June meeting of the Area Committee to take forward the decision of Council
that all area based appointments to outside bodies and organisations should be
taken to the next meetings of the Area Committees.  At the meeting in June the
Area Committee agreed:- 
1. to continue consideration of appointments relating to the Tarbert and
Skipness Community Trust, Kintyre Youth Fund, and Islay and Jura
Community Enterprise Ltd. to the next meeting of the Committee, following
the conclusion of the upcoming Ward 2 by-election;
2. to appoint Councillor Jan Brown to the Mid Argyll, Kintyre and the Islands
Locality Planning Group;
3. to appoint Councillor Jan Brown to Urras Achadh
An Droighinn/The Auchindrain Trust;
4. to appoint Councillor Jan Brown to the Argyll and Bute Renewables Trust
(formerly the Windfarm Trust);
5. to continue consideration of the second Member appointment to the Argyll
and Bute Renewables Trust (formerly the Windfarm Trust) to the next
meeting of the Committee, following the conclusion of the upcoming Ward 2
by-election;
6. to appoint Councillor John Armour to the Campbeltown Ferry Committee;
and
7. to continue consideration of the second Member appointment to the
Campbeltown Ferry Committee to the next meeting of the Committee,
following the conclusion of the upcoming Ward 2 by-election.   
3.0 RECOMMENDATIONS 
3.1 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report. 
4.0 DETAIL 
4.1  The Council at the meeting held on 25th April 2024 made a number of
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appointments to outside bodies/organisations within Argyll and Bute and
agreed that all area based appointments should be taken to the next meetings
of the Area Committees.  At the meeting of the Area Committee held on 5 June
2024 a number of appointments were made and a number were continued until
this meeting to allow for the Ward 2 By-election to be concluded. 
4.2 The table at Appendix 1 provides information on those organisations which have
vacancies and their request for Elected Member representation.  Members of
the Area Committee are asked to consider making appointments to the
organisations listed. 
5.0 CONCLUSION 
5.1 This report takes forward the remaining Area Committee appointments which
were vacated following the recent changes in political management
arrangements. 
6.0 IMPLICATIONS 
6.1 Policy – none 
6.2 Financial  - there will be costs incurred in terms of Members attending
these meetings. 
6.3 Legal - none 
6.4 HR – none   
6.5 Fairer Scotland Duty – none 
6.5.1  Equalities – protect characteristics – none 
6.5.2  Socio-economic Duty – none 
6.5.3   Islands – none 
6.6 Climate Change - none 
6.7 Risk – none 
6.8 Customer Service – none 
6.9 The Rights of the Child (UNCRC) - some appointments to bodies and
committees may have direct involvement with this. 
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Douglas Hendry
Executive Director with responsibility for Legal and Regulatory Support 
8th August 2024 
Councillor Mark Irvine – Policy Lead for Community Planning and Corporate
Services 
For further information contact: Shona Barton, Governance Manager     
(01436) 657605 
APPENDICES
Appendix 1 – Table listing outside bodies/organisations which have requested
Elected Member representation.  
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Appendix 1 
Organisation Purpose Elected Member Essential/Desirable Term of Appointment
Tarbert and
Skipness
Community Trust
To distribute funds from the
Srondoire Windfarm and further
community benefits from the
Freasdail  Wind Farm
1 Elected Member
(Ward 2)
Essential Till next Local
Government Elections.
Kintyre Youth Fund To distribute grants to assist with
education for young people who
live in Kintyre. 
The Fund is currently dormant
due to lack of available funds.
Ward 1 and Ward 2
Members (historically
the Common Good
Trustees have
administered this
Fund). 
Essential Till next Local
Government Elections.
Argyll and Bute
Renewables Trust
(formerly Windfarm
Trust) 
The management and oversight
of windfarm benefits which are
paid to the Council and managed
by Community Councils across
the MAKI area. 
Requirement to attend one annual
meeting per year. 
Councillor Jan Brown
1 vacancy
Essential Till next Local
Government Elections.
Campbeltown Ferry
Committee
This Committee was set up
following the introduction of the
Campbeltown to Ardrossan Ferry
service.  Is the formal consultee in
terms of timetabling and operation
of this service and has
membership from a variety of
Councillor John
Armour
1 vacancy
Essential Till next Local
Government Elections.
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Organisation Purpose Elected Member Essential/Desirable Term of Appointment
partners in the
Campbeltown/Kintyre area.
Islay and Jura
Community
Enterprise Ltd
To provide a range of educational,
social, sporting and leisure
activities/services for the
communities of Islay and Jura.
1 Member (Ward 2) Essential Till next Local
Government Elections. 
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Mid Argyll, Kintyre and the Islands Workplan 2024 – 25 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
September 2024
September
2024
Recycling and
Recovery
Performance
Jim Smith
Roads and Infrastructure Services
Annual Report  
September
2024
Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure Services
Quarterly Report  
September
2024
Area Performance
Report  FQ1 24/25
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report  
September
2024
Skills
Development
Scotland
Susan MacRae
Skills Development Scotland
Annual Report  
September
2024
Area Committee
Workplan
Shona Barton
Legal & Regulatory Support 
For updating  
September
2024
Campbell and
McNeil Bequest
Award
Recommendations
Shona Barton
Legal & Regulatory Support
Quarterly Report  No report due
to no
applications to
Fund. 
September
2024
CHARTS Argyll
and Isles – Argyll
Collection
Seymour Adams
CHARTS
Annual Report  
September
2024
Kilkerran
Cemetery Update
Report 
Hugh O’Neill
Roads and Infrastructure Services
Regular Report  
September
2024
Appointments to
Outside
Organisations
Shona Barton
Legal and Regulatory Support
One off Report  
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Agenda Item
14

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Mid Argyll, Kintyre and the Islands Workplan 2024 – 25 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
September
2024 
Craighouse to
Corran Sands, Isle
of Jura Active
Travel Route
Progress Report
Colin Young
Development and Economic
Growth
Regular Report  
September
2024
Area Committee
2024-25
Shona Barton
Legal and Regulatory Support
One off Report  
December 2024
December
2024
Area Performance
Report  FQ2 24/25
Jane Fowler/Sonya Thomas
Performance and Improvement 
Quarterly Report  
December
2024
HSCP Bi-Annual
Update Report
Charlotte Craig/Fiona Davies
Argyll and Bute Health and Social
Care Partnership
Bi-Annual Report  Annual
Performance
Report &
Performance
Update – inc.
verbal update
on Patient
Transport
Policy review
December
2024
ACHA Annual
Update
Chief Executive ACHA Annual Report  
December
2024
Charities and
Trust Funds
Shona Barton
Legal and Regulatory Support 
Annual Report  
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Mid Argyll, Kintyre and the Islands Workplan 2024 – 25 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
December
2024
Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure Services
Quarterly Report  
December
2024
Area Committee
Workplan 
Shona Barton For updating  
December
2024
Campbell and
McNeil Bequest
Award
Recommendations
Shona Barton
Legal & Regulatory Support
Quarterly Report  
December
2024
Tarbert Heritage
Regeneration
Scheme Project
Update
Claire Hallybone
Development and Economic
Growth
Regular Report  Deferred from
September
2024 meeting. 
December
2024
Fisher Bequest
Update (TBC)
Shona Barton
Legal & Regulatory Support
One off report  
March 2025
March 2025 Transport
Scotland Update
Ian Woodcock
Transport Scotland 
Annual Report  
March 2025 Scottish Water
Update
Georgie Reid
Scottish Water 
Annual Report  
March 2025 Area Performance
Report FQ3 24/25
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report  
March 2025 Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure Services
Quarterly Report  
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Mid Argyll, Kintyre and the Islands Workplan 2024 – 25 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
March 2025 Roads Capital
Programme
Report
Jim Smith
Roads and Infrastructure Services
Annual Report  
March 2025 Strategic Housing
investment plan
(SHIP)
Douglas Whyte
Development and Economic
Growth
Annual Report  
March 2025 2024/25 Active
Travel Progress
Report
Colin Young
Development and Economic
Growth
Annual Report  
March 2025 Primary Area
Attainment Report:
MAKI 
Brendan Docherty
Education
Annual Report  
March 2025 Supporting
Communities
Fund 2023/24 End
of Project
Monitoring
Reports
Antonia Baird
Chief Executive’s Unit
Annual Report  
March 2025 Charitable Trusts,
Bequests and
Trust Funds
Stuart McLean
Legal & Regulatory Support
Update Report  
March 2025 Area Committee
Workplan
Shona Barton
Legal & Regulatory Support
For updating   
March 2025 Campbell and
McNeil Bequest
Award
Shona Barton
Legal & Regulatory Support
Quarterly Report  
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Mid Argyll, Kintyre and the Islands Workplan 2024 – 25 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
Recommendations
June 2025
June 2025 Islay High School
Report
TBC
Head Teacher 
Annual Report  
June 2025 Tarbert Academy
Report
TBC
Head Teacher 
Annual Report  
June 2025 Campbeltown
Grammar School
Report
Kirsty Donnelly
Head Teacher
Annual Report  
June 2025 Lochgilphead High
School Report
Jay Helbert
Head Teacher
Annual Report  
June 2025 Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure Services
Quarterly Report  
June 2025 Area Performance
Report FQ4 24/25
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report  
June 2025 HSCP
Performance
Report 
Charlotte Craig/Evan Beswick
Argyll and Bute Health and Social
Care Partnership
Bi-Annual Report  
June 2025 Supporting
Communities
Fund Applications
2025/26
Suzanne Mason
Chief Executive
Annual Report  
June 2025 Campbell and
McNeil Bequest
Award
Shona Barton
Legal & Regulatory Support
Quarterly Report  
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Mid Argyll, Kintyre and the Islands Workplan 2024 – 25 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
Recommendations
June 2025 Area Committee
Workplan
Shona Barton
Legal & Regulatory Support 
For updating  
Future Items 
Patient Transport
Policy
Health and Social Care
Partnership 
One off Report  Update on new
policy following
completion of
review. 
Flooding issues in
MAKI
Roads and Infrastructure Services Ongoing   
MAKI Accessibility
and Footway
Survey
TBC TBC   
Kilkerran
Cemetery
Hugh O’Neill Ongoing  Agreed at
December
2023 AC to be
a standing
item until such
time as new
Cemetery
identified and
agreed.
March 2026 Supporting
Communities
Fund 2024/25 End
of Project
Monitoring
Suzanne Mason
Chief Executive’s Unit
Regular Report  
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Mid Argyll, Kintyre and the Islands Workplan 2024 – 25 
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