Appendix 2 - Campbeltown Esplanade and Kinloch Park Engagement Report
Argyll and Bute Council · 4 December 2024
Back to Mid Argyll, Kintyre & the Islands Area Committee — 4 December 2024 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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& Campbeltown Esplanade to Kinloch Park Active Travel Project Stage 1&2 Engagement Report DATE: November 2024 REF: 501056 VERSION: Draft
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MARK RINKUS Managing Director Mark.rinkus@connectedtp.com Contents 1 APPROACH TO TRAVEL BEHAVIOUR CHANGE AND COMMUNITY ENGAGEMENT ....................................................................... 1 2 STAGE 1 SURVEY QUESTIONNAIRE RESULTS ........................................................................................................................... 15 3 STAGE 1 COMMUNITY FEEDBACK TOOL (CFT) RESULTS........................................................................................................... 27 4 STAGE 1 STAKEHOLDER FEEDBACK .......................................................................................................................................... 33 5 STAGE 1 BARRIERS AND OPPORTUNITIES ............................................................................................................................... 36 6 STAGE 2 – COMMUNITY ENGAGEMENT ..................................................................................................................................... 38 7 STAGE 2 - SURVEY QUESTIONNAIRE RESULTS ......................................................................................................................... 44 8 STAGE 2 - COMMUNITY FEEDBACK TOOL (CFT) RESULTS ........................................................................................................ 56 9 STAGE 2 - STAKEHOLDER FEEDBACK ........................................................................................................................................ 63 10 OUR LESSONS LEARNT .............................................................................................................................................................. 67 APPENDIX A – WEST COAST TODAY NEWS ARTICLES ....................................................................................................................... 70 APPENDIX B – CONSULTATION EVENTS EVIDENCE OF ATTENDANCE ............................................................................................... 71 APPENDIX C – STAGE 2 SURVEY COMMENTS ..................................................................................................................................... 72
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2 | P a g e www.connectedtp.com ` APPROACH TO TRAVEL BEHAVIOUR CHANGE AND COMMUNITY ENGAGEMENT
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1 | P a g e www.connectedtp.com 1 APPROACH TO TRAVEL BEHAVIOUR CHANGE AND COMMUNITY ENGAGEMENT 1.1 Relevant Previous Engagement and Consultation This project builds on the legacy of recently completed active travel projects within the community. The project seeks to improve pedestrian links into Esplanade to Kinloch Park and surrounding area, and make allowance for potential future active travel connections. During 2021/22, the Ralston Road Active Travel route (Phase 1A of the longer Campbeltown north-south route) was partially constructed. The route supports access between Campbeltown Grammar school, hospital, health centre and Castlehill Primary school. This project will form a future section in the overall route linking north-south across Campbeltown. 1.2 Stakeholder Mapping A stakeholder mapping matrix was developed in conjunction with the design team's relevant experience. The stakeholder mapping aims to identify all stakeholders to be involved within the study and seeks to quantify each stakeholders forecast level of interest in the project and likely influence over the project. The stakeholder’s mapping process was led by the council and supported by the community council using their knowledge of the community. The stakeholders were categorised into engagement tiers reflecting their engagement hierarchy using the mapping matrix (shown below). The process was collaborative with members of the study steering group including the community council helping to define the stakeholder mapping which evolved through the project lifecycle. 1.3 Engagement Planning A Consultation and Engagement Plan was developed setting out the studies Stage 1 engagement programme. The plan was used to identify all proposed activities, the activity order, potential audience and engagement method. Tiered stakeholder mapping developed mapping matrix
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2 | P a g e www.connectedtp.com The plan provides a reference point to ensure that all parties were made aware of forthcoming actions and had a chance to contribute. This provided the opportunity to incorporate local knowledge and best practices. The plan identified a range of activities, which would support comprehensive engagement. A summary of the key project engagement activities considered in support of stage 1 is summarised as follows: Study Branding Identity. Project Press Release. Study Facebook Page. Regular Community Visits. Study Website Space. Engagement with Local Groups. Press and Media Support. Community Feedback Tool (CFT). Schools Engagement. Public Community Engagement Event. Community Group Meetings. Stakeholder Meetings (virtual and face to face). A summary of each action plan is provided in the remainder of this chapter. 1.4 Study Branding / Study Identity Whilst some active travel studies can benefit from the development of a bespoke study branded title and logo, it was agreed with the project steering group, at the project outset that no branding should be applied to this project. The primary reason being that the strong community ethos in Campbeltown was felt to be able to spread awareness of the project far better than any bespoke branding and that the design team time would be better spent working with the community. 1.5 Project Press Release (PPR) Public Notification The council’s Marketing and Communications (M&C) team was engaged for support. The PPR is typically authored by the lead council sponsor in conjunction with the M&C team. The resulting PPR would then be circulated internally to all council departments and issued externally to local press and media outlets. Councils’ Services Notification From our experience of other active travel projects, whilst the project is managed by Argyll and Bute Council (ABC) strategic transportation team, other council services have an important role to play in enabling active travel projects to progress. This means it is important that all council services which have a role to play or interest in the project are informed and engaged from the start of the
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3 | P a g e www.connectedtp.com project. ABC manage a portfolio of active travel projects, where all projects are advertised and communicated within and across the council. The portfolio supports the sharing of project information. The PPR was issued to this portfolio by ABC. 1.6 Facebook Study Page As part of the study lifecycle, a bespoke study Facebook Page was developed. The Campbeltown Community Facebook page was also utilised as the community council advised that it has a wide following in the community and to be the best way to raise awareness of the project. The design team posted updates that encouraged anyone with an interest in the study to engage. The Facebook page was effective with the community engaging to ask questions throughout the duration of the study. The page was used as a direct channel of communication between the design team and the community. Our study team managed the page to maintain responsiveness. The page was used to inform the community of upcoming project events, advertise the teams’ visits to the community and publish our visit itinerary. The page was also used to share post visit photos and videos. These were produced to provide a post event snap-shot of the design team's community interaction and to assist those unable to attend in person.
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4 | P a g e www.connectedtp.com 1.7 Community Visits A key ambition of the project was to ensure the community remained central to the project delivery and would feel strong collaboration through ‘face to face’ meetings. To achieve this aim, our engagement strategy centred around the design team being physically present within the community where appropriate. Using the community Facebook Pages, we advertised our intended visits which included a day within the community where the design team invited and met with available local groups, school and community councils. We advertised an itinerary of our visits providing an opportunity for the community to ‘drop-in’ to our evening public event. To support the conversations, we used our digital ‘platform’ of materials. These included our pre-prepared constraints mapping used to record ideas and note comments, barriers and aspirations. The plan was then digitised, comments added to our Community Feedback Tool (CFT) and used as the foundation of the constraints mapping process and route development. The ability to demonstrate to the community how their comments had been considered is key to developing trust and engagement between the design team and the community.
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5 | P a g e www.connectedtp.com 1.8 Study Website To support the lifecycle of the project, a study webpage was developed and hosted within the Connected Transport Planning Ltd (CTP) website. The website utilised a project template which was personalised to reflect the project community using images of Campbeltown’s recognisable buildings to assist in making the space familiar to the community. The website provided a key consultation tool for the community to access the project, designed to be accessible 3 weeks during the consultation time and not just a ‘bolt on’ point of reference. The site provided access to all public exhibition and materials, videos, a range of feedback tools and general project information. The site also incorporated a range of functions including a news feed, a Facebook link and an interactive constraints and option map from where a series of micro- animations visualisations could also be accessed. These animations were developed from local photos taken at key points along the study route and designed to present a vision to the audience that would assist their understanding of the project’s possible outcomes. The website enabled those unable to speak with us in-person to view and comment on any of the materials at any time during the consultation period that suited them. Noting the challenges of consultation with a busy community, the use of the website was a perfect tool to support wide-reaching engagement within the community. Constraint mapping using face to Face meetings were constructive
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6 | P a g e www.connectedtp.com The website was open to access by the public for a period of three weeks following the stage 1 public event. 1.9 Bespoke Survey Questionnaire A survey questionnaire was developed for the project to provide an opportunity for the community to share their existing travels habits and existing travel modes, requirements for a new route appetite for a route and improvements to active travel. The survey was designed using our experience of supporting similar projects, where we noted that to maximise community feedback, the survey should be less than 15 questions to minimise survey fatigue and maximise the chance of receiving complete responses. Using questions from previous studies as a reference, a bespoke stage 1 survey questionnaire was developed that would capture key respondent demographics and sought to learn how the community currently travel and their aspirations for any future improvement. The survey formed a core component of the engagement process and was the primary informant of quantitative feedback, used to support the design process. To maximise accessibility by all possible user groups and abilities, the survey was hosted online via the study website using QR codes, website URLs and by contact email. The survey also included links to the study website tools such as the Community Feedback Tool (CFT) which would assist the community in providing comments by location on a map. Physical copies of the survey were also distributed at various locations including the Aqualibrium and Town Hall. The leaflets were also hand issued by the design team for a period during a day within the foyer of the Tesco supermarket with a number of community representatives supporting wider distribution. Project website using local recognisable images
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7 | P a g e www.connectedtp.com 1.10 Media Support To raise the community’s general awareness of the study, the local press and radio stations that cover Campbeltown were contacted, however the radio station did not respond to multiple contact attempts. The local newspaper in Campbeltown; West Coast Today assisted in promoting awareness to the local community. The paper prints provided physical and digital advertisement of the study and was again used to advertise our contact details. ABCs Communications Team also promoted the study and consultation events on the council's social media pages. The community Facebook study group was another source used to raise the community’s awareness. Around 1,000 event advertisement leaflets were printed to advertise the community events. A number of the locations planned to post the flyers either couldn’t accept the flyer or were unable to display it. Notwithstanding, the flyers were successfully posted at various locations. These included: Various frontage businesses, Local residential properties; Tesco; Some town centre businesses; Town Hall. Flyers were also utilised to communicate post-event ‘Thank You’ to the community and to continue the promotion of the digital feedback options offered via the project website. This approach meant that those members of the community unable to attend the advertised event would still have the option to provide feedback or ask the design team questions, enabling wide-reaching community engagement.
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8 | P a g e www.connectedtp.com Media coverage of the study helped raise awareness of the project stage 1
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9 | P a g e www.connectedtp.com 1.11 Community Feedback Tool (CFT) Our bespoke engagement platform supports community feedback using a project map and comment pins. The tool allows comments to be added by location with comments visible to everyone. The tool was hosted within the project website and again used a series of QR codes, website URLs and a named email contact to support access to other feedback methods and information platforms. The CFT was pre-populated with comments noted by the community on the constraint plan at the drop-in event. 1.12 Event Pop-Up To raise the community’s general awareness of the study the study team set up a pop-up event within the foyer of the Tesco food store. The event lasted for around 3 hours within which the team issued advertising leaflets to passers-by to raise awareness of the evening public event within the Town Hall.
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10 | P a g e www.connectedtp.com 1.13 Schools Engagement Campbeltown Grammar School Campbeltown Grammar School catchment extends to include the community of Campbeltown. The school role includes 371 secondary aged pupils. The design team arranged to visit the year 6 pupil council (15 pupils) for a 1-hour period to learn more about the younger generation's concerns regarding walking and cycling. The timing of the meeting worked well as it developed on the classes ongoing theme of problem identification and solutions. Following introductions and a project discussion, the class was engaged in a conversation where the projects and project aims was introduced. The class then participated in a project conversation discussing the challenges of access and mobility and the options for where improvement would offer the most value to the community. Campbeltown Grammar School student council meeting
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11 | P a g e www.connectedtp.com 1.14 Parent Teacher Association (PTA) To maximise the reach of the engagement, the school was approached to advertise awareness of the project through communication with the local parents via the Parent Teacher Association (PTA). 1.15 Community Public Event Following the physical and digital advertisements, an event was hosted by the design team and ABC within Campbeltown Town Hall Members Room on the 28th of February 2024. The event opened to the public at 17:30 to 20:45 with the start time set to maximise attendance. 10 large format, graphically designed A0 presentation boards were displayed to provide the audience with a story map of the study, process and consultation purpose. The event was advertised to the community through the use of banners and bunting that was installed. The team also posted live Facebook updates. All attendees were given the choice of completing the project survey questionnaire in person or accessing our range of digital tools to provide feedback via QR codes and URL links. A key advantage of the digital platform is that the materials could still be accessed and commented upon at a time that best suited the consultees. This was particularly relevant noting the event took place on a dark winter’s weekday night with only 40 people managing to meet the team. A register extract as evidence of those attending the event is shown in Appendix B.
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13 | P a g e www.connectedtp.com 1.16 Micro-Visual Transition Animations To assist the public in understanding how and what an active travel route may look like within their community a series of transition animations and sketches of the future were developed. Each animation was based on a photographed viewpoint of locations along the route that the public would recognise. The transitions lasted 10 seconds and showed the transformation of the existing viewpoint to a proposed future vision. The animations were hosted as part of the study website experience and embedded within the large format constraints and options maps. 1.17 Community Group Meetings A number of requests to meet were issued to the various local groups within the community. Unfortunately, no responses were received from the groups noting their members may still have provided representation through the public survey questionnaire and online materials.
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14 | P a g e www.connectedtp.com STAGE 1 SURVEY QUESTIONNAIRE RESULTS
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15 | P a g e www.connectedtp.com 2 STAGE 1 SURVEY QUESTIONNAIRE RESULTS 2.1 Sources of Community Feedback The multiple engagement platforms made available to the community supported them to engage with the project providing feedback both digitally and in person. A summary of the received feedback by the various engagement platforms used is summarised in the following table. Format Responses Received Survey (Paper) 7 Survey (Digital) 30 Community Feedback Tool (Digital) 69 Total Quantitative Responses 106 Community Public Event Attendees 40 Stakeholder Meetings 0 Total Non-Quantitative Responses 40 1 https://www.citypopulation.de/en/uk/scotland/argyll_and_bute/S19002472_ca mpbeltown/ 2.2 Survey Sample Validation A total of 106 quantitative responses were received from Campbeltown population of 4,4251 residents. This represents a sample size of 1% which is slightly lower than the 10 – 15% typically aimed for. The winter dark nights / changing of the season may have impacted on the community’s appetite to attend the public event.
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16 | P a g e www.connectedtp.com 2.3 Survey Participant Demographics 2.4 Participant Demographics This question was asked as it is important to capture the views of people with varying levels of life experience to assist in the design process. Of the participant responses received 16% were between 40-59 years old (27% Census 2022). 24% were aged between 60-79 (26% census 2022). 19% were 80 or over (8% census 2022). The results indicate that the survey was completed by a disproportionately greater number of people over the age of 80-years-old. 32% of participants were younger than 40 (39% Census 2022). 3% preferred not to say how old they were. These results highlight that the survey has been completed by more people older than 80 and too few people aged 40-59. The school engagement event was well attended and their views have been recorded through less prescriptive measures than the survey questionnaire and are not therefore included in this summary.
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17 | P a g e www.connectedtp.com 2.5 Participants by Gender Of the total respondents, 50% were women / girls (49% census 2022) and 42% as men / boys (46% census 2022). 8% of the respondents indicated that they would prefer not to say. Overall, the results reflect a reasonable cross-section of the community and are broadly aligned with the census demographic split, albeit slightly less respondents identifying as men / boys. 2.6 Participants Relationship with the Area Respondents were asked if they lived in Campbeltown. This question was relevant to ask as it is important to understand if the respondent is responding with longer term experience of the community or as a tourist/visitor. 95% of respondents are full time residents in the community and 5% of the respondents have either lived in the community historically, or visited at least once a year.
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18 | P a g e www.connectedtp.com 2.7 Participants Health The majority of participants considered themselves to be able-bodied and did not have a health or disability that impacted on their everyday mobility (73%). None of the respondents indicated they did have some health or disability which limits their day-to-day activity a lot, 19% indicated their disability or health issue would affect them a little. 8% of respondents indicated that they would prefer not to say. 2.8 Participants Health Issues Of the respondents indicating they did have a health-related disability, no one indicated their disability was related to mobility or stamina but not breathing related. 10% indicated a challenge relating to hearing, 0% related to poor vision, and 30% indicated they’d prefer not to say. These questions are important to ask as they assist the design team in designing for all user groups, including those with protected characteristics.
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19 | P a g e www.connectedtp.com 2.9 Participants Employment Status Participants were asked to qualify their employment status. This question was relevant to ask as the design team will need to consider how the project would support economic activity and support the movement of people to and from places of work. 35% of respondents indicated that they are currently not employed. 8% indicated they were employed either part time and 16% full time, 0% indicated they were self-employed and 41% of respondents said they were retired or not applicable. 2 https://www.citypopulation.de/en/uk/scotland/argyll_and_bute/S19002469__ca mpbeltown/ 2.10 Comparison with 2022 Census To assist in understanding more about how representative the study demographics are, the survey results were compared with the 2022 Census for Campbeltown2. The results indicate that the project feedback demographic by age and all genders is broadly comparable with the census analysis. The community has a marginally higher proportion of female to males and has been completed by more people older than 80 and too few people aged 40-59.
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20 | P a g e www.connectedtp.com Overall, the study results are considered to capture a reasonable sample of the community, capturing the views of both able bodied and those less able, those in work and those unemployed. 2.11 Views on Opportunities and Barriers to Walking, Cycling & Wheeling? Participants were asked how often they walked or cycled. This question is relevant as it helps us understand the popularity of walking and cycling within the community at present. 54% of respondents indicate that they walk or cycle twice a week, 31% occasionally, and 15% every day. These results indicate the community is relatively active and that cycling and walking is a popular travel mode. 2.12 Frequency of Travel through Kinloch Park? Participants were then asked how often they typically travelled through Kinloch Park. Only 11% of respondents indicated that they travel along the route once a day, 8% said twice a week, 59% indicated they travel through the park occasionally, 9% every day, and 14% said they don’t travel through Kinloch Park. The results of this question indicate that participants don’t regularly travel through the park frequently with the largest majority only travelling occasionally.
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21 | P a g e www.connectedtp.com 2.13 Frequency of Travel Along Esplanade or Kinloch Park? Participants were then asked how often they travel along the Esplanade or Kinloch Park. 81% of respondents indicated said occasionally, 11% said every day, and 8% said they don’t travel along the esplanade. The results of this question indicate that participants somewhat regularly travel along the Esplanade or around the park. 2.14 Car Parking Frequency Participants were then asked how often or if they park a car on the Esplanade, John Street, or Saddell Street. 20% of respondents indicated said occasionally, 70% said they don’t have a car, and 10% said they park elsewhere. The results of this question indicate that parking in the study area is not a regular requirement by those participating in the survey.
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22 | P a g e www.connectedtp.com 2.15 Main Concerns that would Discourage Walking Participants were asked to what their main concerns were that would discourage them from walking along the Esplanade, john street, or Saddell Street. 33% of respondents said it’s too narrow, 22% complained about speeding traffic, 22% said they think there is a lack of lighting, 11% indicated that there is a large volume of traffic, and 11% complained about blind spots. 2.16 Support for Car Free Corridor To assist the design team in developing the most appropriate route corridor, the community was asked if a car free route along the Esplanade or Saddell Street would encourage them to walk or cycle more. 57% of respondents said that it would encourage them to walk along the esplanade or saddle street more, and the other 43% said it would not.
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23 | P a g e www.connectedtp.com 2.17 Route Corridor Preference Another question which was asked was, which of the route options are the most important. 30% of respondents indicated that A-B, 10% said A-C. None of the respondents said A-D would be preferred, 20% of respondents said C-B would be preferred, 20% said C-D, and 20% chose D-B. Based on a slim margin and small sample, A-B, C-B, C-D and D-B were the preferred routes to be progressed. 2.18 Changes to Kinloch Park The community was then also asked what changes are needed in Kinloch Park. 20% of respondents indicated flat ground, 50% said improved Lighting, 10% said Kinloch Park needs bike lanes, 10% said widened pavements, and 10% said it needs to be well maintained.
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24 | P a g e www.connectedtp.com The community was then also asked if they would prefer a walking/cycling rote through or around Kinloch Park. 50% said they would prefer it to go through, 10% around, and 40% indicated they have no preference. 2.19 Encouraging More Active Travel Participants were asked if they thought this project will encourage more walking/cycling. 60% indicated that they thought it would, and 40% said they didn’t think it would.
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25 | P a g e www.connectedtp.com 2.20 Participants Thoughts and Aspirations for Improvements Participants were then asked about their thoughts, aspirations and considerations the proposed design should take cognisance off. To enable the processing and presentation of the responses, the responses were categorised into a number of themes. A summary of the themes is presented as follows and shown in the chart opposite. Improved Lighting More Bins More Parking Spaces More Benches/Seats The feedback from the community to this question provides a good level of insight into the challenges the design is required to address and highlights the challenges in maintaining a design balance that will address all the points proportionately. Bar chart figure is shown below.
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26 | P a g e www.connectedtp.com STAGE 1 COMMUNITY FEEDBACK TOOL (CFT) RESULTS
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27 | P a g e www.connectedtp.com 3 STAGE 1 COMMUNITY FEEDBACK TOOL (CFT) RESULTS 3.1 Summary of Results 48 initial responses were received through the Community Feedback Tool (CFT) followed by a further 21 which were provided to the design team to add (69 in total). These captured the publics views following the public engagement. The responses were provided anonymously and no age or origin details of the recipient were recorded. Participant's comments were located along the route. In the majority, comments were positive with participants providing concerns relating to visibility, a lack of provision for pedestrians to cross with concerns at the Esplanade as more traffic generated. Some of the comments provided detailed summaries of localised challenges which will greatly assist the design development process. Stage 1 comments are shown from number 1 to 69 in the following figure. The feedback received is presented graphically and verbatim as follows.
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29 | P a g e www.connectedtp.com 1 Kinloch Road needs 2 safe crossings. This would slow down traffic speeding into town. Also there is a need for a bus/lorry park to take traffic off promenade. Widen road to allow people to walk safely away from bikes. Roundabout at Big Kiln to slow down speeding traffic coming into town from Machrihanish road. 2 A steep street - wheels can go at high speed down this hill. Dangerous for walkers as has been shown on occasion when someone was knocked to the ground entering her close. Lost 4 teeth. 3 Leave kinloch green and esplanade alone. Please 4 Large vans and motor homes are often sitting parked here. They are an eye sore and have often been parked on the pavement. 5 Disability accesible housieng is here with no where to go due to lack of drop kerbs 5 A crossing is really needed here, often used if walking from co-op to tesco you can have a long wait unless cars stop for you 6 A crossing is really needed here, often used if walking from co-op to tesco you can have a long wait unless cars stop for you 7 A crossing is really needed here, often used if walking from co-op to tesco you can have a long wait unless cars stop for you 8 re-surface the road at the Esplanade 9 New cycle path between the tesco and co-op please 10 New Zebra/ Toucan crossing required here 11 New Zebra/ Toucan crossing required here 12 Disability accessible housing is here 13 New Zebra/ Toucan crossing required here 14 This is another initiative to isolate C'town. There are plenty open areas within the town, but many families are finding it difficult to benefit from the surrounding countryside and beaches. this is not an inland urban area 15 Linking up the proposed plan is key otherwise we are left with disjointed pathways 16 Flooding, high winds, loch debris, linking north to south with existing one-ways preventing walking and cycling 17 Weather is a factor - high winds/ high tides and flooding happens - reclaimed land! 18 Weather is a factor - high winds/ high tides and flooding happens - reclaimed land! 19 People in wheelchairs do not go out in windy weather! In future - helpers do shopping for them 20 Burnside garage using streets within area and outwith 21 Parking an issue around Esplanade 22 Where will all the cars park - Why? 23 dropped kerbs needed here 24 A safe crossing tot he pool/ library is very much needed. It is a fast, dangerous road, especially for children and anyone who cant walk very quickly
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30 | P a g e www.connectedtp.com 25 Esplanade - please no bikes/people together in one lane - Dangerous! 26 Cars/ Campervans where can they park? Some new car park? 27 junction accross from B/Bank garage i sdangerous, viewing on leaving B/Bank road double yellow lines accross vehicle parking 28 Improved crossings to social housing 29 Extend Aqualibrium car park 30 Definitely not! 31 Cycle path needed here 32 poor line of sight due to parking 33 Dangerous junction needs to be changed! or lights 34 No! 35 Where will all the cars park? 36 New parking outwith town - encourage more walking = less parking =>not obstructing dropped kerbs/line of sight and campore etc 37 There are very few drop kerbs for anyone in a wheelchair and they dont offer ANY circular routes 38 Total waste of money. No way! Ridiculous 39 Paths are on all the car parking places, wide streets and pavements so I dont think the paths are necessary here. 40 Crossing needed for Pool 41 Large vehicles / and bus garage 42 Links to Primary school eg Dalintober 43 Has a survey been done on how well cycle path or meddows is used for cycling - not as many! as kids are now jumping on to the road from the kerb on skateboards 44 Existing footpaths through Kinloch park are perfectly adequate for walkers/ cyclists 45 Resurface the road on esplanade 46 There needs to be a circular route 47 Improve the exisiting road along the esplanade 48 Resurgace esplanade to allow cyclists/ drivers avoid potholes 49 Safe cycle path will encourage more people to cycle 50 Existing paths are good to walk and cycle along 51 Existing footpaths through Kinloch park are perfectly adequate for walkers/ cyclists - perfect as it is! 52 Existing footpaths through Kinloch park are perfectly adequate for walkers/ cyclists 53 Money spend on traffic crossings on Aqualibrum road 54 Parking needs addressed at the sailing club 55 Parking needs addressed at the sailing club
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31 | P a g e www.connectedtp.com 56 Need a safe crossing from Royal Hotel accross to the esplanade 57 Cycle lanes need to join up if the are going to be safe, otherwise cyclists have to go back to the road 58 Resurface the cutting please 59 Machirhanish to Campbeltown cycle route please 60 But where do they go after this? High Askomil dangerous for cycling 61 We need campervan facilities - for waste this is being deposited into the sea 62 Route Z - existing footpaths on Kinloch green are adequate, kinloch green used as an event space 63 safer crossing at Aqualibrum and Royal hotel 64 Car park needed- resurface road on esplanade - safety for existing cyclists - removal of overnight parking on esplanade 65 No removal of where people park 66 Good idea to surface the cutting 67 Cycle route to Craigsfarm on A83 which would provide a safe circular route to moss road and back via stewarton to town 68 I approve of all as I cycle 69 Walking/cycle route from C'Town to Machirhanish
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32 | P a g e www.connectedtp.com 65 STAGE 1 STAKEHOLDER FEEDBACK
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33 | P a g e www.connectedtp.com 4 STAGE 1 STAKEHOLDER FEEDBACK To support the design optioneering process, a number of stakeholders identified within the stakeholder mapping were engaged with. A range of engagement methods were used for each group. 4.1 Stakeholder Meetings The study team met with a range of stakeholders identified through the study mapping process. We utilised consultation mandates to plan 1-2-small group workshop sessions with key stakeholders to introduce the team and discuss the study. Stakeholders included: Key council staff; Key local groups; Local Community Council; and Other key stakeholders. The workshops followed a similar format providing an introduction to the study, setting ambitions, and introducing the team. 4.2 ABC Network Management The team met with the ABC Traffic and Development Officer, Network Management virtually to discuss the Campbeltown project. Following a presentation of the project to date, a constructive conversation explored a number of topics including: Route alignment challenges, particularly relating to the community desire to retain on street car parking. Agreement that provision for larger vehicles / campervans in an appropriate location would help support council objectives. Support for improved parking management, including marked parking bays. Discussion re potential for removal of small area of parking to improve visibility of the war memorial. Discussion re need to minimise future maintenance requirements.
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34 | P a g e www.connectedtp.com 4.3 Council Statutory Consultees A summary of the other stakeholder feedback received is summarised as follows. 4.4 Non-Council Statutory Consultees A summary of the non-council stakeholder feedback received is summarised as follows. 4.5 Community Groups Community groups have been engaged through the public engagement process. No direct responses have been received. 4.6 Traditionally Harder to Reach Groups / Individuals The Royal National Institute for the Blind (RNIB) was consulted and highlighted that there is no specific representation for Campbeltown. 4.7 Landowners and Affected Parties The design team worked with the local community / stakeholder feedback to identify potentially impacted landowners. The Registry of Scotland (ROS) was contacted to obtain current legal land ownership details. The ROS confirmed that the study area is within the ownership of Argyll and Bute Council (ABC). ABC Marine Operations Not Consulted ABC Fleet Public Transport No Issue ABC Outdoor Access No Issue ABC Youth Services No Issue ABC Community Development Team No Issue ABC Economic Development No Issue SEPA Not Consulted. Scottish Water No Issue SSE No Issue
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35 | P a g e www.connectedtp.com STAGE 1 BARRIERS AND OPPORTUNTIES
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36 | P a g e www.connectedtp.com 5 STAGE 1 BARRIERS AND OPPORTUNITIES 5.1 The Challenges to Active Travel The community engagement programme has identified a number of barriers to travelling sustainably. These have been categorised and summarised as follows: Lack of lowered curbs; Poorly surfaced pavements; Parking along esplanade to be maintained; Protecting Kinloch Park is a concern; Lack of provision for disabled and minority user groups; Lack of pedestrian crossings; Difficult road crossings at points; Connection across Kinloch Road to connect social housing and community allotments; A preference for no impact on parking; and More provision for campervans and overnight parking.
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37 | P a g e www.connectedtp.com STAGE 2 – COMMUNITY ENGAGEMENT
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38 | P a g e www.connectedtp.com 6 STAGE 2 – COMMUNITY ENGAGEMENT 6.1 Further Engagement Following from the conclusion of the stage 1 consultation and completion of the stage 1 options feasibility report, all options were shortlisted for further development and further consultation. The decision to progress the stage 2 development of all route corridors was partly due to the limited responses received during stage 1 and the anticipation that by providing an example of what could be achieved, a greater proportion of the public would engage during stage 2. To support the process, the engagement plan as described within the stage 1 section of this report was repeated and included the following key actions: A second public event was held in Campbeltown Town Hall on the 28th of August 2024 between 16:30pm and 20:30pm. The team tested a different presentation approach to present the concept to the public. A video infomercial was used as an alternative to large format A1 boards. The infomercial was presented as four chapters, each considering the most asked about topics relating to the project. These included ‘funding’, ‘why this project’, ‘the project process’ and ‘stage 1 outcomes. A ‘flythrough’ narrated video of the concept design was presented for the public and provided the main feature of the consultation. Two very large format 1.2m x 2.0m long concept design prints were displayed for attendees to add notes to. Graphically designed A3 presentation sheets with FAQs were also displayed for the community to view. The event was advertised to the community through the use of local press coverage in Appendix A (West Coast Today), local poster advertising and support offered by the Campbeltown Community Council. The team again posted regular updates using social media. These updates being reposted by the community multiple times across the community’s own social media spaces including the ‘What’s on Campbeltown’ Facebook page. It was noted that during the stage 1 event some attendees experienced some difficulty in working with the map-based images. To improve on the community’s interface with the study materials a ‘flythrough’ video was produced for stage 2 using a combination of Google Earth and the scheme concept design. The ‘fly through’ was projected onto the Town Hall wall using a large format projector and supported by narration provided by the study team. All visitors attending the event were given the choice of completing the project survey questionnaire in person or accessing our range of digital tools to provide feedback via QR codes and URL links. A key advantage of the digital platform is, that even with the poor impact of weather on attendance, the materials could still be accessed and commented upon at a time that best suited the consultees.
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39 | P a g e www.connectedtp.com The event took place on a wet rainy weekday night. A total of 117 people managed to meet the team (90% increase from the 61 attendees for stage 1). During the event, the majority of visitors were observed by the design team to engage with the infomercial before progressing to visit the ‘fly through’ video and then congregating around the large format plans to discuss the concept. Overall, the event was considered a success with the majority of visitors taking time to engage with the materials provided and then asking questions. It is noted, the value offered by the online engagement platform also allowed the community to still provide their feedback for a period of six weeks post event. A register extract of those attending the event is shown in Appendix B. Post event, leaflets and surveys were left on the counter of the Town Hall front desk and the large format concept plans left on display for a period of four weeks before being moved to the Aqualibrium. 6.2 Event Advertising The advertising approach to stage 2 was similar to stage 1 with the key difference of scaling back the event leaflet distribution following further advise and support from the community council. It was agreed that the use of paper- based leaflets would have limited value within the community is more reliant on digital media (Facebook) and word of mouth. Accordingly, only 500 leaflets were printed for stage 2 and advertised through the town three weeks in advance of the planned public event. Leaflets were again distributed by ‘Keeping it Local’ whilst the design team issued leaflets directly to the library, local businesses, Town Hall and Tesco. The study Facebook page alongside the community page were used to advertise the project with a number of post prompts issued in advance of public engagement events. A paid for advertisement was also take out within the Argyllshire Advertiser who subsequently printed a number of editorial extracts. During the design team visit to the community, the digital advertising totem was also deployed to raise community awareness of the forthcoming event and project. Campbeltown Grammar also agreed to circulate information to parents and pupils through the PTA and student council. The public engagement event was open to the public for comment for a total period of six weeks (three weeks in stage 1) to maximise the opportunity for public feedback. The project consultation period was supported again through the use of an updated virtual engagement room which had subsequently also been revised to improve accessibility and incorporate software updates.
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40 | P a g e www.connectedtp.com 6.3 High School Engagement Campbeltown Grammar School pupils were provided with QR tear off slips to gain access to the online project survey. Some of the pupils preferred to have paper copy’s which they filled in and handed back to the team to process it digitally. The feedback from the younger generation of Campbeltown provided overall positive feedback about the project and thought that Campbeltown would benefit from the scheme proposal. Some had said that it would encourage them to use the Esplanade more and make them feel safe to cycle around the town. All school pupils engaged in project conversation and either completed a survey response on their own or provided feedback that the team used to complete a survey on their behalf at that time. 6.4 Aqualibrium Drop-In On the day of the public event the design team dropped into the Aqualibrium and set up a project pop up display within the foyer. The digital display Toblerone was again used and was successful in attracting interest from the public. As the centre was ‘quiet’ on the day, the design team was only able to speak to a few people to discuss the project.
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41 | P a g e www.connectedtp.com Stage 2 - The town hall public project engagement
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42 | P a g e www.connectedtp.com Stage 2 – Concept 3D flythrough extract
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43 | P a g e www.connectedtp.com STAGE 2 – SURVEY QUESTIONAIRE RESULTS
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44 | P a g e www.connectedtp.com 7 STAGE 2 - SURVEY QUESTIONNAIRE RESULTS 7.1 Sources of Community Feedback The multiple engagement platforms made available to the community supported the community to engage with the project providing feedback both digitally and physically. A summary of the received feedback by the various engagement platforms used is summarised in the following table. Format Responses Received Survey (Paper) 4 Survey (Digital) 78 Community Feedback Tool (CFT Digital) 13 Total Quantitative Responses 95 Community Public Event Attendees 117 Stakeholder Meetings 3 Community Council Public Meeting Attendance 4 Total Non-Quantitative Responses 124 3 Census 2022 7.2 Survey Sample Validation A total of 95 quantitative responses were received from Campbeltown’s population of 4,4253. This represents a sample size of around 3% which is lower than the 10 – 15% typically aimed for. However, the stage 2 results are higher than the stage 1 results which were 1%. The lower-than-aimed sample does not reflect the effort invested to engage with the community and the value of extending the consultation period and giving them a final ‘nudge’ to get involved. The stage 2 public event was undertaken during cloudy, rainy summer’s day which will also have had an adverse impact on the community’s appetite to make their voices heard or leave their homes.
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45 | P a g e www.connectedtp.com Stage 2 – Section A - Participant Demographics 7.3 Participants Age This question was asked as it is important to capture the views of people with varying levels of life experience to assist in the design process. Of the participant responses received: 31% were between 40-59 years old (27% Census 2022). 40% were aged between 60-79 (26% census 2022). 3% were older than 79 (8% census 2022). The results indicate that the survey was completed by a disproportionately greater number of people between 40- and 79-year-old. 23% of participants were younger than 40 (39% Census 2022). 4% preferred not to say how old they were. These results highlight that the survey has been completed by more people aged 40 – 79 and too few people aged under 40 or over 80. The school engagement event was well attended and their views have been recorded through less prescriptive measures than the survey questionnaire and are not therefore included in this summary.
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46 | P a g e www.connectedtp.com 7.4 Participants Gender Of the total respondents, 48% were women / girls (49% census 2022) and 46% as men / boys (46% census 2022). 1% of respondents identified as non-binary and 3% of the respondents indicated that they would prefer not to say. Overall, the results reflect a reasonable cross-section of the community and are broadly aligned with the census demographic split, albeit slightly less respondents identifying as men / boys. 7.5 Participants Health The majority of participants considered themselves to be able-bodied and did not have a health or disability that impacted on their everyday mobility (74%). 6% indicated they have some health or disability which limits their day-to-day activity a lot, However, 13% of respondents did indicate that their disability or health issue would affect them a little. 5% participants preferred to not say anything. Compared with stage 1 results, stage 2 has less responses from those with more severe limiting health issues (6% stage 1 vs. zero in stage 2).
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47 | P a g e www.connectedtp.com 7.6 Details of Participant Health Of the respondents indicating they did have a health-related disability, 33% indicated they preferred not to say, 24% disability was related to mobility, 10% have mental health issues, 10% have issues of hearing and 5% have stamina and breathing related issues. These questions are important to ask as they assist the design team in designing for all user groups, including those with protected characteristics. 7.7 Participants Employment Status Participants were asked to qualify their employment status. This question was relevant to ask as the design team will need to consider how the project would support economic activity and support the movement of people to and from places of work as part of ‘everyday’ journeys. 18% of the respondents indicated that they are currently not employed. 38% indicated they were employed either part time or full time, 6% indicated they were self-employed and 38% of respondents said they were retired or not applicable.
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48 | P a g e www.connectedtp.com 7.8 Comparison with 2022 Census4 To assist in understanding more about how representative the survey demographics are, the survey results were compared with the 2022 census5 for Campbeltown. The results indicate that the project feedback demographic by age and all genders is broadly comparable with the census. Overall, the study results are considered to capture a good sample of the community, capturing the views of both able bodied and those less able, those in work and those unemployed or studying. The results also show an improvement on the stage 1 results with the demographics presenting a more representative match with the census. 4 https://www.citypopulation.de/en/uk/scotland/argyll_and_bute/S19002469__campbeltown/ 7.9 Participants Residential Status Respondents were asked if they lived in Campbeltown. This question was relevant to ask as it is important to understand if the respondent is responding with longer term experience of the community or as a tourist/visitor. • 97% of respondents are full time residents in the community. • 3% have either lived in the community historically, or visited at least once a year. The results indicate that nearly all of the respondents are commenting as longer- term members of the community. 5https://www.citypopulation.de/en/uk/scotland/argyll_and_bute/S52000547__rothesay/
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49 | P a g e www.connectedtp.com Stage 2 – Section B - Participant Travel Habits 7.10 Walking, wheeling, cycling and future mobility All participants (residents and visitors) were asked if they think this project will help to improve walking, wheeling and future mobility for the community. A summary of the results is presented below. 66% of the participants had said yes to improving walking, wheeling, cycling and future mobility 34% had said no or don’t think this would bring any improvement to walking, wheeling, cycling and future mobility for the community. 7.11 Views if the Concepts Offers Benefit to the Community Participants were asked which of if they think this concept will be beneficial and well suited for the community’s needs. This question helps us understand the communities’ support on the design choices from stage 2. 55% of respondents indicate that they ‘Yes’ (Support) to the project 27% of respondents ‘No’ (Don’t Support). 18% participants responded to ‘Don’t know’. These results indicate the community is leaning more to the ‘Yes’ option with a more positive ambitious outcome.
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50 | P a g e www.connectedtp.com 7.12 Parking Along the Esplanade All participants were asked How often do they park at the Esplanade. 61% of the participants answered they never park 15% say they park twice a week 13% said they park three times a week 6% said they park once a day 4% said they park daily Overall, a relatively large proportion of the total survey respondents say they never park their vehicle within the study area on a regular basis. This is relevant when considering in conjunction with the number of comments provided by respondents in relation to overall parking deficiency within the study area. These are qualified later within this chapter.
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51 | P a g e www.connectedtp.com 7.13 Is the Concept Design aligned with the needs of the community? To help us understand how participants currently feel about the concepts, participants were then asked whether they are ‘pleased’ or ‘concern’ of the concept. 58% of respondents said they are pleased with the outcomes brought from stage 1s feedback in the stage 2s concept design. 42% indicated that they have concerns and didn’t think it was sufficient enough. Considering the results cumulatively. Most of the community are on balance pleased with the overall design that meets the community feedback needs and would prefer a more ambitious enhanced scheme. 7.14 Provisions for Seats and Bins The community was asked whether or not that they though the provision of seats and bins were sufficient enough. 64% thinks the provision of bins and seats is sufficient, and the 36% left, thinks that the provision of seats and bins are insufficient. These results are fairly conclusive that the provision for placemaking and facilities to support user welfare is well aligned with community expectations.
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52 | P a g e www.connectedtp.com 7.15 Respondents Views Regarding Perception of Project Value and Intended Use The results of the survey feedback were further interrogated to better understand how the community have responded to the concept. Each survey response was interrogated to further understand how well informed the respondents are whilst providing feedback. The comments were varied in detail with some statements including excessive detail and the use of explanative language. These types of response are not typically associated with a civilised community. 220 of comments in total were provided individual across the 78 surveys received. In the majority, most respondents when providing a comment, they supported the concept very positively (15% of total responses and 20% of all comments provided). From a review of the surveys a number of observations were made. 14% of all responses commented as ‘non-supportive’ of the concept and have left feedback on what they don’t like or what their concerns may be. 5% of all comments received indicated the respondent were still unsure about the proposal or have many questions to be answered. 5% of the commented that the project was not needed or unwanted (6% of total comments made). 10% had commented about more crossing needed in the scheme at the Esplanade and Saddell street, most insisted the main road at Kinloch Road A83 (The Aqualibrium) to be the area where crossing is needed for the communities to cross safely. 10% felt made comment regarding the extent of placemaking provided. A total of 10% of respondents felt the project would need more parking enforcement for campervans and cars parking along the Esplanade i.e. park and pay meters. This compares with 7% of all comments relating to concerns regarding the overall number of parking spaces provided. 3% suggested for the cycle route to be removed as it was a safety concern for pedestrians using the footway. positive support for parking provisions along the Esplanade and seem to be a solution to help people to park safely. 7.16 Respondents Views on the Suitability of the Design 10% of all comments received mentioned about the community landscape about having more placemaking items in the scheme, like more benches, litter bins, playparks, football pitch, basketball and a canopy shelter. A total of 5% of all comments received suggests that the project would be best relocated elsewhere. 2% respondents had requested for the scheme to extend to Machrihanish or The Prom. A total of 5% of all comments received suggests that the project would be best relocated elsewhere instead of Campbeltown. 2% respondents had requested for the scheme to extend further towards Machrihanish or the Promenade. A summary of the comments received by percentage popularity and a summary of comments received as a percentage of total survey responses received is presented in the following charts.
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53 | P a g e www.connectedtp.com The results are summarised below.
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55 | P a g e www.connectedtp.com STAGE 2 - COMMUNITY FEEDBACK TOOL (CFT) RESULTS
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56 | P a g e www.connectedtp.com 8 STAGE 2 - COMMUNITY FEEDBACK TOOL (CFT) RESULTS 8.1 Summary A total of 13 additional responses were received through the Community Feedback Tool (CFT) for the stage 2 consultation (83 total). The responses were provided anonymously and no age or origin details of the recipients were recorded. Participant's comments were located along the route. Comments covered a wide range of subjects including providing challenge on the detail of the concept operation with a focus on septic tank conflicts, parking and access to the church and approach to the project. The stage 2 CFT feedback received is presented by location and verbatim in the following figure and table. Each stage 2 comment reference is shown in them figure. Stage 2 comment reference are shown from number 70 to 83. (13 comments) The stage 2 feedback received is presented graphically and verbatim in the following figure and table which can be found below.
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58 | P a g e www.connectedtp.com 70 If the council can't afford to upkeep the planting in the Burnside Square, how are they going to afford the upkeep of the planting area on North Shore Street. 71 crossings should be proper pedestrian crossings and not just a strip of a different colour. That way all know it is an official crossing and traqffic should adhere to the appropriate crossing rules. 72 A zebra crossing here would be beneficial - very wide road which doesn’t give pedestrians with buggies , small children, wheelchair users etc time to cross 73 Wouldn’t see a need for a cycle lane here - short stretch of road, single track and very wide. Wide enough for bikes on the road and plenty of room for pedestrians on the pavement 74 crossing needed here 75 A crossing is desperately need here as traffic travels at at high speed along this road as it is the main road into town is very busy. Narrowing of road with crossing would provide safe crossing and slow traffic. 76 Regularly traffic is seen going wrong way down this one way street. Recently there was a serious accident involving a gas tanker and a car. Gas tanker tried to go wrong way down Lochend street and car hit it. This street would beneift from being made a cul de sac with the aqualibrium avenue end of Lochend street being closed offand turning area created on waste ground at the side of fiddlers bar. 77 Like the idea of widening pavements at war memorial to prevent parking and making a nicer space. Not sure about one way system at the kinolch road end of the esplanade, could cause more confusion although a crossing is needed there. 78 This junction is a total disaster. Accident waiting to happen. Impossible for cars to see what is comong along kinloch road when exiting burnbank street. Parking should be banned on the lower half of burnbank street where the kintyre hire garage is and either side of the junction onto kinloch road. 79 I cannot see how any of your plans would be an improvements. We could do with a crossing on Kinloch road but this road did not seem to be on your plans 80 two unnecessarily wide-mouthed junctions here at Princes St/N Shore Street - not very pedestrian friendly especially for children, elderly people and disabled people. These could be narrowed without inconveniencing anyone but appear untouched in the latest plans 81 There needs to be a formal pedestrian crossing with traffic lights stopping traffic here to allow people to cross this busy road safely to the Aqualibrium/Football Pitches and Park beyond. Just luck there have been no serious accidents here to date. 82 Pedestrian have to wait too long at these signals 83 A96 route signage directs drivers to use The Brae to access Cawder and Croy.
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61 | P a g e www.connectedtp.com Summary of Respondents Views by Category In order to enable processing of the wide range of comments received, an analysis of the CFT comments received was undertaken. From an initial review of the comments a number of categories were identified, which the design team believes best summaries the points being raised in the comments. By grouping comments into categories, a better understanding of the communities’ overall views on the concept can be understood. Each individual locational specific comment will be utilised as part of any stage 3 design development. A total of 12 CFT were done during stage 2 and reviewing the data indicates that: 21% of the comments are supportive of the scheme. Some of the supported responders also mentioned about more crossings need to be in places like Saddell Street and Kinloch Road A83 (Infront of the Aqualibrium). These comments accounted of more crossings are 24%. 14% of the CFT comments related were unsure or don’t know what to think about the new layout. It has been mentioned about concerns of parking on the esplanade, but also having a one-way system being put in place at the south where the bus station is located which 7% expressed concerns of the new bus station layout. 10% of the comments have expressed a mis understanding or may have been mis informed about the project and the funding. 3% of these responders had mentioned about the whole thing being a waste of money or not needed for the remote community. 7% of the community responders had spoken about not having a cycle lane passing through the Esplanade. Footways should be widened and made to be a more shared path. The Esplanade is wide enough to create a larger footway and respondents feel this would be a safer approach then having a cycle lane with crossings. A total of 14% mentioned about parking provisions and parking enforcement concerns within the scheme, 7% were happy with the general support of parking provision throughout the scheme. The other 7% think more enforcement is needed, issues should be tackling the larger vehicles who park overnight i.e. Campervans on the Esplanade. Some even suggested about having parking wardens and parking meters along the Esplanade should be considered as it can get very busy, especially in the summer season.
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62 | P a g e www.connectedtp.com STAGE 2 - STAKEHOLDER FEEDBACK
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63 | P a g e www.connectedtp.com 9 STAGE 2 - STAKEHOLDER FEEDBACK Following the public engagement process, the emerging network was refined through a workshop with key stakeholders. A range of engagement methods were used for each group. 9.1 Council Statutory Consultees A summary of the stakeholder feedback received is summarised as follows: 9.2 Working with Stakeholders Argyll and Bute Network Management (Workshop 1) Due to carriageway construction and drainage arrangements, developing the route on the Esplanade route on coastal footway side was agreed to be the beneficial route option. The operational carriageway width must be maintained at a 6.5m to give extra space allowance for HGV and Buses. It was agreed that the road narrowing would improve pedestrian crossing opportunities and help encourage lower vehicle speeds. Improvements to parking capacity along the route are supported. Any changes should consider seasonal parking impacts and the demand for coach and camper van parking where possible. Improved access for pedestrians to visit the war memorial by reducing car parking spaces on the inlands. To stop cars and campervans from parking in front of the memorial. Based on the feedback received, the concept design was developed considering the above noted points. The emerging design was again subject to review by ABC network management and maintenance representatives. ABC Roads 4 workshops / meetings in total concluding with no issues with resulting concepts as presented to the public. ABC Marine Operations No known issue ABC Fleet Public Transport No known issue ABC Outdoor Access No known issue ABC Planning No known issue ABC Youth Services No known issue ABC Community Development Team No known issue ABC Economic Development No known issue
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64 | P a g e www.connectedtp.com Argyll and Bute Network Management (Workshop 2) A second stakeholder workshop was initiated to discuss the approach to review the emerging concept. The current revised design includes: Considering the esplanade in three sections. An addition boulevard type space has been created in the middle of the route adjacent to the war memorial including seating and planting. This approach creates three ‘blocks’ of placemaking design along the route and minimises the design impact on parking along the route. The ‘blocks’ of placemaking providing seating and dwell spaces ‘dotted’ along the route and offering a symmetry to the existing landscape block at Kinloch Road and North Street. Consideration of how the design will terminate at the north of Saddle Street and provide onward connection to Dalintober Primary School. Introduction of a build-out at the junction to aid pedestrian crossing movements was discussed. Concerns relating to vehicle movements from the adjacent distillery was also discussed. Adding additional parking to the southern extent of the route achieved by widening into the Kinloch Park by around 1m. Converting a bus parking into additional parking bays for general use. The junction to the south of the route with Kinloch Park was presented to operate as a one-way in a clockwise gyratory with the existing bus gate removed. Argyll and Bute Network Management (Workshop 3) A third stakeholder workshop was initiated to discuss the approach to review the emerging concept. Key consideration include: Discussion regarding extending the scheme to Dalaruan Street to better interface the design with the school. Noted that the limited corridor space would require introduction of a wider traffic management scheme extending to Mill Street or New Parliament Place. The conclusion of the optioneering workshop confirmed that the concept should terminate at the junction of Dalaruan Street with Saddell Street.
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65 | P a g e www.connectedtp.com Transport Scotland (TS) Network Management (Workshop 1) A stakeholder workshop was initiated to discuss the approach to review the emerging concept and alignment of the concept with the Kinloch Road scheme being developed by TS. Key design considerations include: Detail of proposed crossing points and use of signal control. It was noted that as the road widths had been significantly narrowed, these crossings may operate effectively as uncontrolled. Use of raised tables was discussed and noted that these would not be acceptable to ABC due to ongoing noise and maintenance concerns; TS generally supportive of the proposed one-way gyratory system at Esplanade end; Noting feedback from the public regarding improved crossing opportunity at Kinloch Road. This should integrate the triangular island to the west within which a community garden is being developed. TS promoting introduction of advisory on street cycle lanes, removal of some parking bays and pedestrian crossing improvement adjacent to the Aqualibrium; TS will be exploring other options including use of northern footway of Kinloch Road. Transport Scotland (TS) Network Management (Workshop 2) A second stakeholder workshop was initiated to discuss the approach to review the emerging concept. Key design considerations include: Subject to funding TS planning to implement the Kinloch Road design by year end 2024. This may change; TS agreed that the one-way gyratory change planned at the town end of the Esplanade may be best promoted through the TS design. 9.3 Non-Council Statutory Consultees A summary update of the non-Council stakeholder feedback received is summarised as follows: 9.4 Community Groups Community groups have been engaged through the public engagement process. 9.5 ABC Economic Development A stakeholder workshop was initiated to discuss the concept and were overall supportive SEPA Not Consulted Scottish Water No response received SSE No response received
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66 | P a g e www.connectedtp.com 9.6 West Coast Motors (WCM) Unfortunately, no contact with WCM was possible prior to the stage 2 public event. However, during the event WCM did provide comment on the concept. The main points of concerns relating to: The ‘opening up’ of the bus stance to general traffic and potential safety related concerns due to vehicle and passenger interaction; Reduction in the number of the bus stances provided by repurposing the south side carriageway bus bay into general parking bays. Further investigation may be required to confirm the operational impacts of this change; It was agreed that further conversation would be required with WCM at stage 3 to understand their concerns in greater detail. An option to reinstate the south side bus laybys was discussed which might provide an agreeable compromised solution. As identified through conversation with Transport Scotland, further assessment of the operational impacts of the proposed change to junction would be required as part of the detailed design next stage. 9.7 Traditionally Harder to Reach Groups / Individuals Consultation with The Royal National Institute for the Blind (RNIB) was again attempted and again noted that there is no specific representation for Campbeltown. It is noted that feedback received does include representation by minority groups and those with protected characteristics. 9.8 Landowners and Affected Parties It is noted that the scheme is located on council land and retained within public adopted road.
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67 | P a g e www.connectedtp.com 10 OUR LESSONS LEARNT During the engagement plan, records of each activity were maintained to assist in the evaluation of how effective the engagement process has been. The review process included two design team workshop sessions, where the teams’ thoughts and ideas were shared to assist in ‘destressing’ and improving future engagement both during Stage 2 of this study but also all future studies. The summarised results of the workshop sessions are summarised as follows: Observation / Issue Mitigation Face to Face meetings have been most effective in supporting feedback Maximise time within the Community Lack of engagement with traditionally harder to reach groups Work with care centres to capture views of older and younger community members including those with registered disabilities Under representation from younger adults Focused workshop with younger adults during Stage 2 Use of digital engagement materials, podcast, flythrough offers greater audience participation Progress service offers in the future using more interactive digital material Facebook and social media study page offers limited value to project feedback and are best reserved for use as event advertising Use community pages as alternative to study page Mis-information distributed via social media cannot be controlled if using community social media pages Minimise messaging and provide references. Social media also provides an "echo chamber" for views and can encourage some respondents to adopt views of the loudest voices rather than taking the time to fully understand the project for themselves Project materials note being effectively engaged with or understood Consider using easier to understand materials to assist the public to engage with the materials provided. Options include videos and infomercials as alterative to presentation boards Terminology including "active travel" and "wheeling" are not well understood across the whole community Consider use of project language. Avoid use of Active Travel and explain on wider mobility improvement in plain English Working with local press can influence the effectiveness of published information. Reporters will revert to ‘making up’ information to fill in blanks. Provide press information pack. Work with press reps direct
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68 | P a g e www.connectedtp.com Survey questionnaire design too long to be completed effectively. Reduce the number of free form responses to aid in survey analysis. This introduces a risk that the public perceive a ‘closed’ already decided survey. Open form format questions must be character restricted to 100 characters max.
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70 | P a g e www.connectedtp.com APPENDIX A – WEST COAST TODAY NEWS ARTICLES
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71 | P a g e www.connectedtp.com APPENDIX B – CONSULTATION EVENTS EVIDENCE OF ATTENDANCE Stage 1 – Feb stage 1 registration Stage 2 – Aug stage 2 registration
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72 | P a g e www.connectedtp.com APPENDIX C – STAGE 2 SURVEY COMMENTS Within the Stage 2 survey respondents were offered the opportunity to provide a free text comment. Each respondent had the opportunity to provide multiple comments. How is the design aligned with the needs of the community? Greater feature seating points established on the waters edge of the esplanade north towards between war memorial and north shore street, this would offer a lovely seat and focal of the loch mouth and the wider views of Beinn Ghuilean Improved parking areas MUST, and i repeat MUST omit commercial vehicle parking and motor homes, furthermore you must establish parking charge or at least minimum stay Cycle route should have potential to be extended east towards the trench point, and it should join up towards quarry green, and then onward to the hills of Beinn Ghuilean. There surely can be an option to paint on a cycle way for the areas outside of your plan. I would not widen the pathways within kinloch green to 3meter, the current paths are fit for purpose already and wide enough, I'd rather see inclusion of a band stand and or a purposeful hang out point designed respectfully for the youth to hang out. The current playpark adjacent to Tesco, re-purpose to a bike pump track for kids more seating and gathering points, inclusion of town heritage and bygone era story boards at the seating's, possibly sponsored by local businesses to ensure careful upkeep More seating & gathering, smart lighting and water features, as a suggestion, creative surfaces and design of good quality standards to be applied. I want to credit you for this engagement you deserve applause for making the initiative, naturally people will moan and groan but its looking great and should definately go ahead, but please consider many of my points, in its current design scope it appears more of missed opportunity. Get more creative with seating and view points. Remove parking at junction exits Add 2 lanes to roundabout to help better flow of traffic There is very little bins and seating throughout the town A very poor design that will ruin the esplanade. Filled with vans and camoervans these days since the other useless road gor built for the non existent wind turbines. Absolutely no community interest in this going ahead Ban campervans One way system Better pavements Better roads
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73 | P a g e www.connectedtp.com This ignores what the community require Campbeltown to Machrihanish walkway needed Machrihanish to Campbeltown far better use of funds Machrihanish to Campbeltown walkway Cross walks nearer the main roads Parking restrictions on main street Longrow lay out changes Move it to busier area Cut the cost Move it completely to more needed area Parking restrictions on main street Longrow lay out changes Safe cycle routes on fast roads towards Machrihanish and Westport. The entire plan is overengineered. As someone who cycles regularly in the area, including on the newly installed routes towards the secondary school, I know there are more straightforward and cheaper ways to achieve your ends. For starters, two-way cycleways are nearly always unnecessary Personally I feel more seating would be beneficial for those of us who are older/not so fit it would certainly encourage me to go further if I knew I could safe sit down Adherence to Highway Code i.e not parking within 32 feet of a junction (Highway Code 243). Why is this not enforced? More respect for dropped kerbs and disabled vehicles such as electric scooter/wheelchair. Dropped kerbs that are maintained properly. The design does not take into consideration cyclists who may access the Town along the A 83. flower beds/ planting smooth weed free surfaces- do not include designs that require weeding eg cobbles or pavers Space out parking spaces as people will inevitably cross between cars and especially camper vans and will not use zebras- you can't design this out. Plan for desire paths. How will you avoid rat runs in the surrounding streets when speed calming measures are introduced? Are you aware of current "boy racer" routes round Big Kiln? Apply parking charges to vehicles over 6ft eg. motorhomes, as they severely impact visibility for pedestrians and cyclists. Pedestrian crossing, and parking regulations in forced to prevent parking on corners This seems like a vanity project and the money would be better used on something more worthwhile. Bus lane should be kept as it is a safe place to get on and off the buses. Mini roundabout at the junction of Kinloch Road and the Esplanade.
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74 | P a g e www.connectedtp.com I don't believe it will benefit anyone.There is ample room for cyclists plus cars .These plans will exacerbate car parking in Campbeltown leading to more traffic e.g. Cars driving around looking for space to park.Also the pavements around the areas proposed are in my opinion are more than adequate I think the whole proposals are ridiculous Better lighting on the paths across the green More seating on the green More car parking Segregation of cyclists and pedestrians Avoidance of adding more solid surfaces in the Kinloch Green area. Strict speed limits within this area -20 mph for motor vehicles. Speed restrictions for cycles, e bikes and scooters. Ideally there would be more space for pedestrians and seating. I would also like to see a 20 mph restriction across this area for motor vehicles, and a speed restriction of cycles, e bikes and scooters. Pleased that active travel is promoted, with reservations. Car use should be discouraged in the town centre. Integration of pedestrians and cyclists can be dangerous when e-bikes and scooters are using the same space.