Democracy Spraffa

Argyll Community Housing Association (Acha) Update

Argyll and Bute Council · 5 March 2025
Back to Mid Argyll, Kintyre & the Islands Area Committee — 5 March 2025 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

Argyll
Community
Housing
Association
Update to Argyll and Bute Council
Mid Argyll, Kintyre and the Islands Area
Committee
Michelle Mundie
Chief Executive
5th March 2025

Page 2

Storm Eowyn – Fredrick Crescent, Islay
• 5 properties flooded
• Decants and welfare checks made
• Remedial works ongoing
• Experts to be consulted on future flood risk

Page 3

Storm Eowyn –
Storm Damage
• Over 650 calls to ACHA’s repairs line and rising
• Emergency Plan to deal with repairs put in place
• Repairs triaged and prioritised based on
• Priority 1 – emergency make safe/vulnerable
occupants at risk
• Priority 2 – Urgent Repairs that, while not life-
threatening, significantly impact habitability
and safety if left unattended.
• Priority 3 – Routine Repairs - Non-urgent
repairs that, while inconvenient, do not pose
an immediate safety or security risk.
• External contractor appointed to carry out repairs
• Regular tenants updates on a variety of media

Page 4

Energy Efficiency
• 101 Solar Photovoltaic panels installed in ACHA properties. Up to 50%
saving on energy costs depending on usage.
• Loft insulation fitted in 15 properties
• 15Air Source Heat Pump systems installed. Tenants have provided
information which demonstrates approximately 30% saving on energy costs.
What we have achieved since April 2024
Adaptations
106 adaptations carried out with
a further 6 to be completed.
Anti Social Behaviour
• 40 Anti Social Behaviour cases
closed
• 10 of these are in the MAKI area
2 3
Repairs
• 16,323 repairs completed
• 6,415 of these repairs were in the
MAKI area
New Tenancies
• 320 new tenancies;
• 107 of these are in the MAKI
area
Estate
Walkabouts
Residents liaise with ACHA’s
Housing and Property Services
teams
Welfare Rights
217 tenants from the MAKI area
have received £632,840.67 from
ACHA’s welfare rights service
Review of ACHA’s Sheltered
Housing and Factoring Services
being carried out
Gypsy Travellers Sites
In partnership with Argyll and
Bute Council, work has been
carried out to upgrade the road at
Dunchologhan Gypsy Traveller
site, Lochgilphead.
Sheltered Housing/
Factoring

Page 5

Performance Benchmarking
SHN
Benchmarking
2023/34
Overall Satisfaction
ACHA: 89.84%
Scottish Average: 84.01%
ACHA: 90.84%
Scottish Average: 81.59%
ACHA: 2.18 per 100 homes
Scottish Average: 6.59 per 100 homes
ACHA: 2.74 per 100 homes
Scottish Average: 7.51 per 100 homes
ACHA: 0.11%
Scottish Average: 4.43%
ACHA: 92.03%
Scottish Average: 86.49%
Rent ArrearsValue for Money
Anti Social Behaviour Cases
Complaints
Quality of Home

Page 6

Dalintober, Campbeltown
• Demolition approved in December 2023
subject to detailed planning approval and
tender acceptance.
• Design Team meetings progressing, and Cost
Plan prepared.
• Now 36 units (previously 20), mixed tenure. 
Previous residents have right of return.
• Design to detailed planning has progressed
on receipt of A&BC flood risk advice and
roads input.
• Further flood risk assessment now instructed
prior to detailed planning submission.
• 2025 site start subject to planning and funding
approval.

Page 7

• 17 units for Social Rent
• Planning submitted: October 2022
• Planning approved: December 2024
• Estimated site start: TBC – contractor
procurement to follow satisfactory
negotiation of legal agreement for
acquisition
Bowmore Phase 4, Islay

Page 8

• Acquired in 2023/24 with Scot Gov
Grant.
• H3025 Housing Allocation Area in LDP2
for 50 units. Capacity study shows far
greater density possible
• Design team procurement commenced
for Phase 1 detail and Masterplan
design..
• Estimated site start:  2026
Tighcargaman, Port Ellen, Islay

Page 9

• Acquired in 2023/24 with Scot Gov
Acquisition Grant.
• Previously consented for 5 private
plots.
• Architect capacity study now shows
more units achievable.
• Employer’s agent procurement
progressing to facilitate D&B
contractor selection.
• Estimated site start:  2026
Glenmachrie, Islay

Page 10

• ACHA has the opportunity to acquire a
site for 2 units from MacLeod
Construction Ltd between Carsaig and
Tayvallich, which sits within H3015 in
LDP2.
• The Association has noted its interest in
the site and asked for MCL to review
their existing design for the site to take
cognisance of current affordable housing
standards.
Tayvallich

Page 11

• ACHA has the opportunity to acquire a
site for 10 units from MacLeod
Construction Ltd on Tiree.
• Current voids on the island appear to
contradict the view of urgent local
demand.
• ACHA needs to obtain further comfort on
housing need before committing further
to the project.
• Timing of the community’s own
development ambitions is key to avoid
over supply.
• Discussions ongoing with the Tiree
Development Trust
Pier View, Tiree

Page 12

• Potential Acquisition opportunity
• H3024 Housing Allocation Area in Local
Plan
• Site Investigation shows significant deep
peat which is now being assessed by
consulting engineers to form a
remediation strategy.
• Estimated start date: TBC – depending
on Nature Scot’s approach to the peat
and agreement of value with FLS.
Tarbert

Page 13

• Property acquired 2024 with Scottish
Government grant support
• Architect, Engineer & QS appointed for
refurbishment opportunity including pitched roof
to form a 2-bed bungalow
• Adjacent Police House is being renovated by
ACHA’s Property Management team
Tarbert Police Station

Page 14

Working with
our
Communities
Communities
Action Fund
27 registered charities have received an
award of up to £500.  10 of the groups are
based in the MAKI area.
ACHA School
Award Scheme
13 schools in Argyll and Bute have received an award of up to
£1,000.  5 of the schools are located in the MAKI area:_ 
Bowmore Primary, Clachan Primary, Kilmartin Primary,
hunahaorine Primary and Tarbert Academy
Challenge
Poverty Week
ACHA teams supported local foodbanks including Kintyre
Foodbank in Campbeltown
New Parliament
Place Allotments
Our allotments at New Parliament Place have been a great
success with lots of produce being grown.
Pupils from Dalintober Primary grew red apples this year and
then crushed and pressed them to make apple juice

Page 15

Produce and plants at 
the New Parliament
Place allotments

Page 16

ACHA is changing….. an update on our plans
New Vision, Mission
and Values
A new corporate plan
A new target operating model
A values pilot
New job roles
A new staffing structure