Democracy Spraffa

Luss & Arden Local Place Plan

Argyll and Bute Council · 9 May 2023
Back to Helensburgh and Lomond Area Community Planning Group — 9 May 2023 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

1
Luss & Arden
Local Place Plan
Luss & Arden Community Council
Local Place Plan
March 2023
hello
OUR PLACEOUR FUTURE
OUR PLACEOUR FUTURE

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3
Introduction
Community issues and aspirations
Vision for 2030
Priority actions
Priority 1: Life in the community
Priority 2: Population & homes
Priority 3: Visitor management
	
Priority	4:	Getting	about
	
Priority	5:	Jobs	&	business
The area as a whole
Next steps
What next?
Roles	&	responsibilities
Resources
Policy & management changes
Appendix (digital copy only)
Community survey results
1
2
3
4
5
4
8
34
38
62
68
We have prepared an online summary of this Local Plan
Plan.	To	view	this	summary,	visit	the	URL	below,	or	scan	
the QR code. 
→	www.bit.ly/luss-arden-LPP
↘

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5
Introduction
1
This Local Place Plan contains our local
community’s vision for the Luss and
Arden Community Council area (see
above	map),	and	priority	actions	to	turn	
our vision into reality.
The plan is rooted in our local
community’s own aspirations, gathered
through comprehensive engagement
activities during 2022 and early 2023.
4
InverbegInverbeg
Glen DouglasGlen Douglas
Glen LussGlen Luss
AldochlayAldochlay
BandryBandry
Loch LomondLoch Lomond
BallochBalloch
Duck BayDuck Bay
HelensburghHelensburgh
ArdenArden
MuirlandsMuirlands
Luss & Arden Community Luss & Arden Community
Council BoundaryCouncil Boundary
LussLuss

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7 The	plan	also	reflects	national	planning	policy	aims	of	creating	sustainable,	
liveable	and	productive	places	as	expressed	in	National Planning Framework
4, as well as taking account of:
• Loch Lomond and the Trossachs Local Development Plan adopted in
2016
• West Loch Lomondside Rural Development Framework: Supplementary
Guidance, 2017
• Helensburgh	and	West	Lomond	Locality	Plan	2017-18
• Loch	Lomond	and	the	Trossachs	National	Park	Plan	2018-2023
• West Loch Lomond Strategic Tourism Infrastructure Development
Framework 2022
The	content	of	these	documents	has	been	taken	into	account	in	developing	
the vision, priorities, aims and actions contained in sections 3 and 4 of
this Local Place Plan, alongside the community issues and aspirations
summarised in section 2.
6
Community
aspirations
Local
Place Plan
Delivering
outcomes
Private
sector
investments
National
Park
Local
Development
Plan
Helensburgh
and Lomond
Locality Plan
National
Planning
Framework
4
Public sector
services &
initiatives
Community
activities
The purposes of this Local Place Plan are:
• To	provide	an	up-to-date	statement	of	current	
issues we face and our aspirations for the
future,	to	help	public	bodies,	landowners,	
businesses	and	funders	consider	how	they	
can	best	support	positive	change	in	the	area	
(see	section	2).
• To express the community’s vision, and
priorities, aims and actions to deliver that
vision	collaboratively	with	other	partners	(see	
sections	3	and	4).	
• To inform the ongoing review of the Local
Development	Plan	being	led	by	the	National	
Park	(see	summary	at	end	of	section	5).	
• To	inform	public	service	delivery	and	
investment	by	the	National	Park	Authority,	
Argyll and Bute Council, Transport Scotland
and other Community Planning Partners (see
sections	4	and	5).
• To	guide	investment	and	action	by	local	
landowners,	businesses	and	community	
organisations	(see	sections	4	and	5).
The	plan	is	envisaged	as	covering	a	5-10	year	period	until	approximately	2030.	
Delivery	of	the	plan	must	be	collaborative,	with	public	bodies,	private	sector	and	
local	community	working	together	for	common	purpose.		Everybody	needs	to	be	
involved	if	the	plan	is	to	become	a	reality.		Section	5	contains	more	information	
about	this.
Preparation of this Local Place Plan has been facilitated by Luss and Arden
Community Council on behalf of the local community.  We are grateful to
Luss Estates Company and Loch Lomond and the Trossachs National Park for
their financial support in preparing this Plan, to the many local people and
organisations who have contributed to the plan’s preparation, and to Page\Park
Architects and Nick Wright Planning for their professional support.

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9
Community issues & aspirations
2
The	first	step	in	public	consultation	
was	the	distribution	of	a	survey	in	
summer 2022. The content and
appearance of the survey was guided
by	an	independent	steering	group,	
made up of Community Council and
Development	Trust	members,	young	
parents, older people, teenagers, and
business	owners	–	among	others.
The result was a paper survey that
was delivered to every house in the
community,	with	extra	copies	in	public	
places,	and	post-boxes	to	return	
them in multiple locations. This was
accompanied	by	an	online	version,	
which	was	distributed	by	QR	codes	
on	buses,	in	shops,	on	social	media,	
and in the local newspapers.
8
(above)	examples	of	
the	public	consultation	
materials prepared and
distributed	in	summer	
2022.

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1110
In total, 120 people shared their
aspirations for Luss & Arden.
Of those 120, 75 live in the local
community. That means 28% of
the local population answered the
survey, which is high for a survey of
this nature.
The	breakdown	of	responses	by	age	
demographic and location within
the	community	council	area	can	be	
explored in the following diagrams.
Each dot represents one survey
respondent.
Question 1
What age are you?
Question 2
Which of these describes you?
Question 3
Where do you live/work?

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1312
We asked ‘what do you like about
where you live?’, for example, what’s
good	about	living	here,	or	what	
should	be	protected	for	the	future?	
These were the key themes that
emerged from the answers:
Rural Peace & Quiet
Including: quiet, safe, secure, peaceful, relaxing
Mentions: 14
Job Opportunities
Including:	for	growth,	improvement,	jobs	etc
Mentions: 3
Outdoor Activities
Including:	walking,	swimming,	boating,	golf,	fishing,	cycling
Mentions: 21
Community Facilities
Including: School, village hall, park, playpark, restaurants
Mentions: 4
Community Spirit
Including:	close-knit,	community,	
people,	family,	neighbours,	friends	-	
atmosphere, activities
Mentions: 16
History & Heritage
Including:	beautiful	village,	heritage,	
uniqueness, history
Mentions: 9
Scenery & Nature
Including:	natural	beauty,	wide	open	
spaces, mountains, loch, woodlands,
beach,	fresh	air
Mentions: 61
Rural yet Accessible
Including: to work, to Glasgow, to
Central Belt
Mentions: 15
“Who wouldn’t want to stay
here?	Easily	accessible	and	close	
to	most	amenities,	but	having	
a car is indeed an advantage,
especially in ‘old age’!”
“Spectacular scenery with easy
access	to	hill-walking	and	water-
based	activities,	yet	still	close	to	
local towns and Glasgow."
"It is nice to live in the countryside,
with nature on our doorstep."
"The peace and quiet of countryside
with	little	disturbance	from	visitors."

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1514
We asked ‘what do you NOT like
about where you live?’, for example,
what	makes	it	difficult	to	live	or	stay	
here? These were the key areas of
concern:
Luss/Aldochlay parking & traffic
Including:	indiscriminate	parking,	ignorance	of	one-way	system,	
speeding	traffic,	lack	of	enforcement,	price	of	parking	permits
Mentions: 25
New development
Including: new houses, car parks, roads, removal of trees
Mentions: 4
A82 congestion, safety & noise
Including: parking and movement in the village in the tourist
season,	ignoring	one	way	system,	lack	of	enforcement,	traffic	
congestion and speed on A82, frequency of accidents, A82 noise
pollution	(esp	motorbikes),	speeds	at	Arden	roundabout
Mentions: 35
Community council
Including: poor communications, not representative
Mentions: 2
Lack of Things for Young People
Including:	main	requests:	bigger	park	and	swings,	more	families,	
more shops
Mentions: 5
Poor public transport
Including:	poor	schedule	especially	to	Helensburgh,	small	bus,	
poor	access	to	bus	stops,	accessibility
Mentions: 29
Excessive tourism
Including: over commercialisation
(shops,	businesses,	ice	cream	vans),	
too	busy,	too	many	tourists,	poor	
visitor management, residents don't
seem	to	be	considered,	can't	enjoy	
own surroundings, don't use local
facilities any more
Mentions: 33
Holiday lets/lack of affordable homes
Including: too few permanent
residents, school is at risk, lack of
housing for younger families
Mentions: 14
Restrictions on development
Including: TPOs, Listed Building
restrictions, excessive restrictions on
sustainable	projects
Mentions: 3
Lack of community activities
Including: events, activities
Mentions: 4
Antisocial behaviour
Including:	jetskis	(noise	pollution),	noisy	
visitors,	inconsiderate	visitors,	littering,	
dirty camping, lack of law enforcement
Mentions: 56
Lack of community facilities
Including: hospital, social care,
fibre	broadband,	maintenance	of	
cyclepaths/footpaths,	access	to	loch	
for	residents'	boats
Mentions: 4
“Anti	social	behaviour.	Inconsiderate	
visitors,	and	the	inability	to	enjoy	our	
own surroundings unless it is ‘out of
season’.”
"Poor	public	transport	especially	
to	Helensburgh!	So	bad	for	us	
young people to get to places and
return home."
"Overwhelming visitors, dangerous
driving,	and	increasing	businesses	
encroaching every day life of
residents"

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1716
To conclude, we asked ‘what do you
want to happen in your community’s
future?’ This is what you told us: Address anti-social behaviour
Including:	tackle	the	minority	-	
more proactive management and
enforcement on land and water
(especially	jetskis),	noise	pollution,	
evenings too
Mentions: 31
Protect heritage & natural beauty
Including: protect nature, avoid
unsightly development, spread new
development	around	and/or	restrict	it	
in	Luss,	cap	on	new	businesses,	keep	
green spaces, rewild Glen Fruin
Mentions: 16
Enforcement against dirty camping
Including: enforcement
Mentions: 3
More climate friendly
Including: allow solar panels on roofs,
less	bureaucratic	planning,	grow	more	
food	locally,	better	walking	and	cycling	
routes,	stop	cutting	wildflowers	on	
verges
Mentions: 11
Better connections
Including:	more	buses	to	Helensburgh,	
more	bus	stops,	better	walking/cycling	
routes,	better	broadband
Mentions: 31
Reduce litter
Including: enforcement, management,
education
Mentions: 14
Road improvements
Including:	A82	road	safety	and	congestion,	Arden	roundabout,	
Glen	Douglas	road	improvements	(signage,	passing	places)
Mentions: 13
Affordable homes
Including:	more	affordable	homes	for	families	and	workers,	fewer	
holiday homes
Mentions: 27
Better communication/collaboration with authorities
Including: open engagement, working together on solutions, more
open Community Council, joined up planning for whole area down
to the Vale
Mentions: 6
Focus on the community
Including: stop over commercialisation; more things for locals;
activities	for	all	ages	(e.g.	canoeing,	walks)	more	for	kids	(improve	
playpark);	support	community	facilities	like	hall,	church	and	school;	
reinstate A+E at Vale hospital; moorings for locals; new community
hub	(indoor/outdoor	activities,	teen	space);	shop	for	locals;	more	
employment opportunities; social care
Mentions: 45
Better management of visitors, parking and traffic
Including: parking restrictions and enforcement; responsive police,
park	wardens	and	traffic	wardens;	improve	traffic	management;	
reduced	visitor	numbers;	better	toilet	facilities;	remove	ice	cream	
vans;	beach	access	and	management;	lighting;	visitor	information/
interpretation;	more	accessible	facilities
Mentions: 42
“Visitors are here to stay and are a vital
part of local economy however the
numbers	must	be	better	managed.”
“Ban jet skis from the Loch”
“Let	the	community	get	its	village	back.	
Lockdown was amazing, I met folks I had
not	seen/spoken	to	in	years,	locals	started	
talking again.”
"Open and transparent engagement
with locals. Finding and agreeing
solutions to tackle our challenges
arising	from	being	a	‘destination’."

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1918
At a classroom session with Luss
Primary School pupils to help them
think	about	the	future	of	the	area,	
popular topics of discussion were
the lack of things to do, and of other
families and children.
The children’s responses included:
“More things for locals rather than
the tourists.”
“I	would	like	a	bigger	slide	
and swings”
“More	stuff	for	kids	to	do,	better	bus	
times	to	Helensburgh,	more	houses	
for locals, less holiday homes.”
The most common suggestions from
the children were:
• Encourage more families to the
area	-	there	aren’t	many	kids	here.
• Improve	the	playpark	-	specifically,	
bigger	slide	and	swings.
• Pay	more	attention	to	what	kids	
suggest	-	the	ideas	above	and	
other suggestions like more things
to	do	outdoors,	basketball	court,	
cinema	and	library.
• Better	transport	to	Helensburgh	to	
see friends and do things.

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2120
7th	December	2022
Second community drop-in session
A	second	drop-in	session	for	the	
community	was	held	in	December	
2022.	Using	the	priorities	identified	
in	the	first	session	(and	the	results	
of	the	survey),	the	second	event	
suggested aims and actions for
the Local Place Plan, and invited
the	public	to	comment	on	anything	
missed,	or	anything	that	might	be	
achieved	by	a	better	means.	
9th	November	2022
First community drop-in session 
Following completion of the
survey, the Community Council
and consultant team invited the
community to Luss Village Hall to
share the survey results, and agree
what	the	priorities	should	be.	
Flyers	were	distributed	to	every	home	
advertising the event, and sharing a
link to the complete results online.

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2322
People were asked if they would like to
make any comments on the suggested
aims	and	actions	for	each	of	the	five	
priority areas. There were 258 visits to the
webpage	containing	the	draft	Plan	during	
the consultation period, and the priorities
themselves received 11 comments.
This	Local	Place	Plan	has	been	updated	
from	the	draft	iteration	to	reflect	comments	
received on its content.
In parallel with the community consultation, statutory Information Notices were emailed
by	the	Community	Council	to	local	Ward	Councillors,	adjacent	Community	Councils	
and	others	on	Thursday	2	February.		Recipients	were	given	until	Sunday	5th	March	to	
comment	(slightly	longer	than	the	statutory	28	day	minimum	period).		One	supportive	
response	was	received;	no	specific	parts	of	the	draft	Plan	were	referred	to.
February	2023
Consultation on the draft Plan
Community	consultation	on	the	draft	
Local Place Plan ran from the 3rd
of	February	until	the	6th	March	with	
the	public	being	invited	to	comment	
using	a	dedicated	website.	
In addition, printed copies of the full
plan were placed at key locations,
and a copy of a plan summary was
delivered to every house in the
Community Council area. 
Luss & Arden
To read the full plan, and to
let us know what you think,
scan the QR code or visit:
www.bit.ly/luss-arden-LPP
Deadline for comments:
Tuesday 28th February
Please share this with friends and
neighbours, and if you're having trouble
accessing the plan online, please
contact Nick Wright at 07900 334110
hello
THANK YOU FOR THANK YOU FOR YOUR INPUT TO OUR YOUR INPUT TO OUR CONSULTATION OVER CONSULTATION OVER THE LAST YEAR. WE’RE
THE LAST YEAR. WE’RE PLEASED TO NOW PLEASED TO NOW BE ABLE TO SHARE BE ABLE TO SHARE OUR OUR LOCAL PLACE LOCAL PLACE PLANPLAN, AND TO INVITE , AND TO INVITE FEEDBACK ON ITS FEEDBACK ON ITS CONTENTS.CONTENTS.

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2524
In parallel with the community survey,
a	separate	survey	was	distributed	to	
businesses	in	West	Loch	Lomond.	
The	survey	asked	business	owners	
and operators a range of questions,
on	subjects	including:	staffing,	
recruitment, COVID, and how their
business	might	be	better	supported	
in the future.
We have received 38 responses
in total. The responses are a vital
insight	into	the	challenges	faced	by	
business	operators	in	the	area,	and	
their prospects and aspirations for
the future.
Responses	have	been	received	
from	a	variety	of	business	types,	
most	of	whom	(75.4%)	are	in	the	
tourism	sector	(i.e.	visitor	attraction,	
accommodation, retail, and
hospitality):
businesssurvey
Other includes:
Forestry/
landscape;	Trade/
construction/
building	services;	
Consultancy;	Care/
social services;
Renewable	energy;	
Village Hall; Fuel
Station; Artist;
Diversified	rural	
estate; Private
Club;	and	Carpark

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2726
‘Out-of-season’,	the	businesses	who	
responded employ a total of 564 people.
This	number	increases	to	988	‘in-season’.
Only	26%	of	staff	working	in	these	
businesses	live	within	the	villages	of	Luss,	
Arden,	Arrochar,	Tarbet	and	Ardlui.	Around	
half	of	staff	live	within	10	miles	of	their	
place of work.
We	asked	businesses	‘Have	you	
experienced	issues	in	staff	recruitment	and	
availability	recently?’
Staffing &
Recruitment
61.3% of businesses answered yes, and
38.7% answered no.
40%	of	businesses	said	that	they	can’t	find	
staff	locally	which	is	linked	to	the	lack	of	
available	local	workforce.
30%	of	business	respondents	said	that	the	
remoteness	of	the	location	and	poor	public	
transport	were	factors	in	recruiting	staff.
22%	of	business	respondents	said	that	
the	lack	of	local,	affordable	housing	was	a	
factor	in	recruiting	staff.
Comments from owners and operators
included:
“People unwilling to travel up the lochside.”
“Lack	of	local	staff	and	other	people	to	
take up positions.”
“They think the location is remote, no train
service	or	regular	bus	service.”

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2928
Of	the	businesses	who	responded,	25%	
generate a turnover in excess of £1m and
75%	are	a	range	of	smaller/medium	sized	
businesses	generating	turnover	of	less	than	
£1m.
Interestingly	some	businesses	have	traded	
better	since	COVID	whilst	others	have	
suffered.		This	may	be	down	to	some	
businesses	being	able	to	be	flexible	and	
trade outdoors and take advantage of
increased outdoor visitors since COVID.
34%	of	businesses	surveyed	have	
experienced an increase in trade since
COVID.
42%	of	businesses	surveyed	have	
experienced a decrease in trade since
COVID.
There is a positive and healthy outlook in
terms	of	future	business’	growth.
Turnover, COVID
Impact & Growth
Confidence
in the future
Of the survey results, 65% of the
businesses	said	they	were	planning	to	
invest	and	develop	in	their	business	in	the	
next	3-5	years
40%	of	business	plan	to	increase	staff	in	
the	next	3-5	years.
Generally, most businesses felt confident
about their future in this location. When
asked	to	rate	their	confidence	on	a	scale	
from	1	(not	confident)	to	5	(very	confident),	
67.7% ranked it 4 or 5.
Nobody	ranked	it	as	a	1.

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3130
We asked businesses what the main
challenges or constraints facing the
business were?
Challenges
& Help
Increased running costs and the rising
costs of energy are key challenges to
businesses.
90%	of	businesses	highlighted	increased	
running costs as a key challenge.
79%	of	business	highlighted	increased	
energy costs as a key challenge.
And finally, we asked businesses what
would help them?
53%	of	businesses	said	changes	in	visitor	
management. This is of particular relevance
to	the	Luss	area.	47%	of	businesses	said	
that Business Support would help their
business.
Other includes: more taxis for guests; more
volunteers;	an	increase	in	the	number	of	
surrounding	businesses;	and	grant	funding.
'Other' includes: planning; the quality
of	the	surrounding	village;	and	available	
opportunities	close	by.
The size of the circles is proportional
to the number of responses

Page 17

HHIIGGHH  PPRROOPPOORRTTIIOONN  OOFF  HHOOLLIIDDAAYY  LLEETTSS
25.5% of properties in Luss village core
are holiday lets. This increases to 35%
in the wider Community Area (excluding
Arden) There are over 250 self-catered
lets within Community Council boundary. 
HHOOUUSSEE  PPRRIICCEE 
IINNCCRREEAASSEESS
The average
value of property
transactions
between 2019 and
2021 increased by
14% (to £309k).
The increase in
wider Argyll & Bute
was 6% (£194k).
FFEEWW  HHOOMMEESS  OONN 
TTHHEE  MMAARRKKEETT
Only 20 homes
were sold through
the open market
between 2018-21.
AANN  AAGGEEIINNGG 
CCOOMMMMUUNNIITTYY
The population is ageing and
the number of families and
children is declining.
In the 2011 census - the most
recently available - 34.2%
of Luss’s residents were of
pensionable age, which is a
much higher percentage than
Argyll & Bute Council (22%)
and Scotland (17%).
TTHHEE  CCHHAALLLLEENNGGEE  OOFF  GGEETTTTIINNGG  AARROOUUNNDD  WWIITTHHOOUUTT  AA  CCAARR
29 survey responses (24%) said 'poor public transport' was an issue.
"[It is] so bad for young people to get to places and return home."
IIMMPPAACCTT  OONN 
BBUUSSIINNEESSSSEESS  AANNDD 
RREECCRRUUIITTMMEENNTT 
IISSSSUUEESS
61.3% of businesses
surveyed said that
they've had issues
with staff recruitment
and availability
recently.
30% said that the
remoteness of the
location and poor
public transport were
factors.
“[applicants] think
the location is
remote, with no train
service or regular bus
service.”
AACCCCOOMMMMOODDAATTIINNGG 
WWOORRKKEERRSS  LLOOCCAALLLLYY  AANNDD 
AAFFFFOORRDDAABBLLYY  IISS  AANN  IISSSSUUEE 
This is exacerbated by
inflation oustripping pay
particularly in the lower-paid
and tourism sector. 22%
of business respondents
said that the lack of local,
affordable housing was a
factor in recruitment. The
community mentioned
housing 14 times in total,
with more than 50% (8)
of mentions coming from
respondents who work in the
area.
PPOOOORR  DDIIVVEERRSSIITTYY  IINN 
JJOOBB  OOPPTTIIOONNSS
75% of business survey
respondents are in
the tourism sector (i.e.
visitor attraction,
accommodation, retail,
and hospitality).
HHAARRDDEERR  TTOO  MMAAIINNTTAAIINN 
CCOOMMMMUUNNIITTYY  FFAACCIILLIITTIIEESS
45 survey respondents
(37.5%) want more focus on
the community and facilities.
IIMMPPAACCTT  OONN  TTHHEE  OOFFFFEERR 
FFOORR  YYOOUUNNGG  PPEEOOPPLLEE
SSCCHHOOOOLL  AATT  RRIISSKK
The present school roll of
12 equates to an occupancy
rate of 24%, down from 40%
a decade ago.
PPAARRKKIINNGG  IISSSSUUEESS  &&  RROOAADD 
SSAAFFEETTYY  CCOONNCCEERRNNSS
were mentioned 35 times
in the survey, including
parking and movement in the
village in the tourist season,
lack of enforcement, and
congestion, noise, and speed
on the A82.
“Ever-increasing traffic jams
and inconsiderate parking
cause huge problems e.g. for
emergency services, delays
for business deliveries, bus
services and key workers."
AA8822  TTRRAAFFFFIICC  LLEEVVEELLSS
5.1 million cars travelled on the A82
past Luss in 2019 (pre-covid). This is
53% more than travelled on the A9
between Inverness and Aviemore
AANNTTII--SSOOCCIIAALL 
BBEEHHAAVVIIOOUURR
52% of respondents who
live locally mentioned
'anti-social behaviour',
including noisy/
inconsiderate visitors,
littering, dirty camping,
and lack of policing-
especially in Luss itself.
Jetskis were mentioned
negatively 23 times.
IINNCCOONNVVEENNIIEENNCCEE  TTOO 
RREESSIIDDEENNTTSS
Excessive tourism was
a concern for 38% of
survey respondents in
Luss.
“[we are unable] to
enjoy our own
surroundings unless it
is ‘out of season’."
IISS  LLUUSSSS  BBEECCOOMMIINNGG  AA  LLEESSSS 
DDEESSIIRRAABBLLEE  PPLLAACCEE  TTOO  LLIIVVEE??
IISS  LLUUSSSS  BBEECCOOMMIINNGG  AA  LLEESSSS 
DDEESSIIRRAABBLLEE  PPLLAACCEE  TTOO  LLIIVVEE??
BBAALLAANNCCIINNGG  TTHHEE  NNEEEEDDSS  OOFF  RREESSIIDDEENNTTSS  AANNDD  VVIISSIITTOORRSS
“Luss is now a resort not a village for residents. Lockdown reminded me of what it was like in the
village when I was a kid – it was fantastic. It should be remembered that Luss welcomes visitors
when it is properly managed and has the infrastructure to cope. There are very few places in
Scotland where the areas of car parks are about 3 times bigger than the village itself.”
contributing to ...
contributing to ...
contributing to ...
VVIISSIITTOORR  NNUUMMBBEERRSS  IINN  LLUUSSSS
Visitor numbers in Luss have
been calculated to be at least
850k
per annum
This would place Luss as the
no.8 most visited attraction
in Scotland, paid or free.
This figure is based on numbers of visitors to
Luss using the the following sources: Estate car
park; local authority car parks; on-street parking;
coach tours; local bus services; waterbuses;
and local hotels and campsites.
IINNSSUUFFFFIICCIIEENNTT  VVIISSIITTOORR  MMAANNAAGGEEMMEENNTT 
MMEEAASSUURREESS  AANNDD  PPOOLLIICCIINNGG
42 survey respondents (35%) said better
management of visitors, parking and traffic
is needed.
contributing to ...
contributing
to ...
contributing to ...
contributing to ...
contributing to ...
what's the what's the
story in Luss & story in Luss &
Arden today?Arden today?
We've combined what you told us in the survey with
our economic research, and what local businesses
told us, to draw the bigger picture of the issues
within the community, and how they interact ...
3332

Page 18

35
A vision for 2030
3
The	most	significant	challenge	facing	
the local community is how to cope
with	a	massive	number	of	visitors	
each	year	whilst	also	offering	good	
quality of life and opportunities for
local residents. 
Tackling that challenge and the
vicious	cycles	described	earlier,	and	
creating	a	more	sustainable,	balanced	
and thriving community into the
future, requires positive interventions
designed to:
The following spread illustrates how
the aims and actions of the Local
Place Plan might tackle some of the
issues	identified	by	the	community,	
and	start	to	break	the	cycle	currently	
happening.
The aims and actions     on the yellow
notes are expanded upon in the next
section	(4),	'priority	actions'.	
1. RETAIN & ATTRACT FAMILIES
2. STRENGTHEN THE LOCAL
COMMUNITY
3. MANAGE VISITOR PRESSURE
34
AIMS & ACTIONS

Page 19

HHIIGGHH  PPRROOPPOORRTTIIOONN  OOFF  HHOOLLIIDDAAYY  LLEETTSS
25.5% of properties in Luss village core
are holiday lets. This increases to 35%
in the wider Community Area (excluding
Arden) There are over 250 self-catered
lets within Community Council boundary. 
HHOOUUSSEE  PPRRIICCEE 
IINNCCRREEAASSEESS
The average
value of property
transactions
between 2019 and
2021 increased by
14% (to £309k).
The increase in
wider Argyll & Bute
was 6% (£194k).
FFEEWW  HHOOMMEESS  OONN 
TTHHEE  MMAARRKKEETT
Only 20 homes
were sold through
the open market
between 2018-21.
AANN  AAGGEEIINNGG 
CCOOMMMMUUNNIITTYY
The population is ageing and
the number of families and
children is declining.
In the 2011 census - the most
recently available - 34.2%
of Luss’s residents were of
pensionable age, which is a
much higher percentage than
Argyll & Bute Council (22%)
and Scotland (17%).
TTHHEE  CCHHAALLLLEENNGGEE  OOFF  GGEETTTTIINNGG  AARROOUUNNDD  WWIITTHHOOUUTT  AA  CCAARR
29 survey responses (24%) said 'poor public transport' was an issue.
"[It is] so bad for young people to get to places and return home."
IIMMPPAACCTT  OONN 
BBUUSSIINNEESSSSEESS  AANNDD 
RREECCRRUUIITTMMEENNTT 
IISSSSUUEESS
61.3% of businesses
surveyed said that
they've had issues
with staff recruitment
and availability
recently.
30% said that the
remoteness of the
location and poor
public transport were
factors.
“[applicants] think
the location is
remote, with no train
service or regular bus
service.”
AACCCCOOMMMMOODDAATTIINNGG 
WWOORRKKEERRSS  LLOOCCAALLLLYY  AANNDD 
AAFFFFOORRDDAABBLLYY  IISS  AANN  IISSSSUUEE 
This is exacerbated by
inflation oustripping pay
particularly in the lower-paid
and tourism sector. 22%
of business respondents
said that the lack of local,
affordable housing was a
factor in recruitment. The
community mentioned
housing 14 times in total,
with more than 50% (8)
of mentions coming from
respondents who work in the
area.
PPOOOORR  DDIIVVEERRSSIITTYY  IINN 
JJOOBB  OOPPTTIIOONNSS
75% of business survey
respondents are in
the tourism sector (i.e.
visitor attraction,
accommodation, retail,
and hospitality).
HHAARRDDEERR  TTOO  MMAAIINNTTAAIINN 
CCOOMMMMUUNNIITTYY  FFAACCIILLIITTIIEESS
45 survey respondents
(37.5%) want more focus on
the community and facilities.
IIMMPPAACCTT  OONN  TTHHEE  OOFFFFEERR 
FFOORR  YYOOUUNNGG  PPEEOOPPLLEE
SSCCHHOOOOLL  AATT  RRIISSKK
The present school roll of
12 equates to an occupancy
rate of 24%, down from 40%
a decade ago.
PPAARRKKIINNGG  IISSSSUUEESS  &&  RROOAADD 
SSAAFFEETTYY  CCOONNCCEERRNNSS
were mentioned 35 times
in the survey, including
parking and movement in the
village in the tourist season,
lack of enforcement, and
congestion, noise, and speed
on the A82.
“Ever-increasing traffic jams
and inconsiderate parking
cause huge problems e.g. for
emergency services, delays
for business deliveries, bus
services and key workers."
AA8822  TTRRAAFFFFIICC  LLEEVVEELLSS
5.1 million cars travelled on the A82
past Luss in 2019 (pre-covid). This is
53% more than travelled on the A9
between Inverness and Aviemore
AANNTTII--SSOOCCIIAALL 
BBEEHHAAVVIIOOUURR
52% of respondents who
live locally mentioned
'anti-social behaviour',
including noisy/
inconsiderate visitors,
littering, dirty camping,
and lack of policing-
especially in Luss itself.
Jetskis were mentioned
negatively 23 times.
IINNCCOONNVVEENNIIEENNCCEE  TTOO 
RREESSIIDDEENNTTSS
Excessive tourism was
a concern for 38% of
survey respondents in
Luss.
“[we are unable] to
enjoy our own
surroundings unless it
is ‘out of season’."
IISS  LLUUSSSS  BBEECCOOMMIINNGG  AA  LLEESSSS 
DDEESSIIRRAABBLLEE  PPLLAACCEE  TTOO  LLIIVVEE??
IISS  LLUUSSSS  BBEECCOOMMIINNGG  AA  LLEESSSS 
DDEESSIIRRAABBLLEE  PPLLAACCEE  TTOO  LLIIVVEE??
BBAALLAANNCCIINNGG  TTHHEE  NNEEEEDDSS  OOFF  RREESSIIDDEENNTTSS  AANNDD  VVIISSIITTOORRSS
“Luss is now a resort not a village for residents. Lockdown reminded me of what it was like in the
village when I was a kid – it was fantastic. It should be remembered that Luss welcomes visitors
when it is properly managed and has the infrastructure to cope. There are very few places in
Scotland where the areas of car parks are about 3 times bigger than the village itself.”
contributing to ...
contributing to ...
contributing to ...
VVIISSIITTOORR  NNUUMMBBEERRSS  IINN  LLUUSSSS
Visitor numbers in Luss have
been calculated to be at least
850k
per annum
This would place Luss as the
no.8 most visited attraction
in Scotland, paid or free.
This figure is based on numbers of visitors to
Luss using the the following sources: Estate car
park; local authority car parks; on-street parking;
coach tours; local bus services; waterbuses;
and local hotels and campsites.
IINNSSUUFFFFIICCIIEENNTT  VVIISSIITTOORR  MMAANNAAGGEEMMEENNTT 
MMEEAASSUURREESS  AANNDD  PPOOLLIICCIINNGG
42 survey respondents (35%) said better
management of visitors, parking and traffic
is needed.
contributing to ...
contributing
to ...
contributing to ...
contributing to ...
contributing to ...
MMAAKKEE  MMOORREE  OOFF  LLOOCCAALL 
FFAACCIILLIITTIIEESS
MMOORREE  CCOOMMMMUUNNIITTYY  AACCTTIIVVIITTIIEESS  AANNDD  EEVVEENNTTSS
IIMMPPRROOVVEE  PPUUBBLLIICC 
SSPPAACCEESS  AANNDD  PPAATTHHSS
BBEETTTTEERR  BBAALLAANNCCEE  TTHHEE  NNEEEEDDSS 
OOFF  LLOOCCAALLSS  AANNDD  VVIISSIITTOORRSS
IIMMPPRROOVVEE  CCOOMMMMUUNNIICCAATTIIOONN  BBEETTWWEEEENN  AAUUTTHHOORRIITTIIEESS,,  BBUUSSIINNEESSSSEESS  AANNDD  RREESSIIDDEENNTTSS
SSAAFFEERR  WWAALLKKIINNGG  AANNDD  CCYYCCLLIINNGG  IINN  AANNDD  AARROOUUNNDD  LLUUSSSS
EEAASSIIEERR  AACCCCEESSSS  TTOO  HHEELLEENNSSBBUURRGGHH  AANNDD  TTHHEE  VVAALLEE  FFOORR  TTHHOOSSEE  OONN  LLOOWW  IINNCCOOMMEESS  OORR  WWIITTHHOOUUTT  AA  CCAARR
IIMMPPRROOVVEE  SSAAFFEETTYY 
OONN  TTHHEE  AA8822
MMOORREE  WWOORRKK 
AANNDD  BBUUSSIINNEESSSS 
OOPPPPOORRTTUUNNIITTIIEESS  FFOORR 
LLOOCCAALL  PPEEOOPPLLEE
MMOORREE  EENNEERRGGYY  EEFFFFIICCIIEENNTT  HHOOMMEESS
RREESSTTRRIICCTT  AANNDD  RREEDDUUCCEE  NNUUMMBBEERR  OOFF  HHOOLLIIDDAAYY  LLEETTSS  AANNDD  SSEECCOONNDD  HHOOMMEESS
CCAARREEFFUULLLLYY  CCOONNTTRROOLL  RREESSPPOONNSSIIBBLLEE  BBUUSSIINNEESSSS  EEXXPPAANNSSIIOONN  IINN  TTHHEE  VVIILLLLAAGGEE
UULLTTIIMMAATTEELLYY,,  SSUUSSTTAAIINN 
TTHHEE  CCOOMMMMUUNNIITTYY  AANNDD 
SSEERRVVIICCEESS//FFAACCIILLIITTIIEESS
WWEE  TTHHIINNKK  TTHHEERREE  AARREE  33  KKEEYY  PPRRIINNCCIIPPLLEESS  OOFF 
TTHHEE  LLOOCCAALL  PPLLAACCEE  PPLLAANN::
11..  RREETTAAIINN  &&  AATTTTRRAACCTT  FFAAMMIILLIIEESS
22..  SSTTRREENNGGTTHHEENN  TTHHEE  LLOOCCAALL  CCOOMMMMUUNNIITTYY
33..  MMAANNAAGGEE  VVIISSIITTOORR  PPRREESSSSUURREE
WWHHAATT  DDOO  YYOOUU  TTHHIINNKK??
IIFF  WWEE  FFOOLLLLOOWW  TTHHRROOUUGGHH  WWIITTHH  OOUURR  AAIIMMSS,,  WWEE  MMIIGGHHTT  BBEE  AABBLLEE  TTOO  BBRREEAAKK  SSOOMMEE  OOFF  TTHHEESSEE  CCYYCCLLEESS,,  AANNDD  MMAAKKEE  RREEAALL  CCHHAANNGGEE  FFOORR  OOUURR  FFUUTTUURREE
MMOORREE  AAFFFFOORRDDAABBLLEE  HHOOUUSSIINNGG  FFOORR 
LLOOCCAALL  PPEEOOPPLLEE  AANNDD  WWOORRKKEERRSS
BBEETTTTEERR  MMAANNAAGGEE  EEXXCCEESSSSIIVVEE  VVIISSIITTOORR  NNUUMMBBEERRSS  AANNDD  AANNTTII--SSOOCCIIAALL  BBEEHHAAVVIIOOUURR  OOFF  AA  MMIINNOORRIITTYY
how can the aims and how can the aims and
actions put forward by actions put forward by
the Local Place Plan the Local Place Plan
break the cycle that's break the cycle that's
currently happening?currently happening?
3736

Page 20

39
Priority actions
4
This	section	of	the	plan	contains	five	
priority areas, each with aims and
actions.		The	five	priority	areas	directly	
reflect	the	concerns	and	aspirations	
expressed in the community survey:
1. Life in the community
2. Population and homes
3. Visitor management
4. Getting	about
5. Jobs	and	business		
(note: these priority areas are not	listed	in	order	of	importance)
There	are	many	overlaps	between	the	priority	areas,	all	of	which	are	closely	
inter-related.		For	example:
• Improving	the	play	park	in	Luss	will	benefit	visitors	as	well	as	residents,	
even though it is noted under Priority 1: life in the community. Similarly,
improving	the	path	network	will	benefit	residents	as	well	as	visitors,	despite	
being	noted	under	Priority	3:	visitor	management.
• The	lack	of	affordable	homes	for	families,	young	people	and	workers	
impacts	on	life	in	the	community	by	threatening	the	sustainability	of	the	
school,	other	public	services	and	volunteer-run	groups,	and	makes	it	
difficult	for	businesses	to	find	workers	and	for	local	people	to	find	jobs.
• Restricting	access	and	parking	in	the	centre	of	Luss	will	contribute	to	
visitor	management,	improve	life	in	the	community	and	make	getting	about	
easier	for	businesses	and	residents.	
The	actions	proposed	under	each	priority	should	be	seen	as	flexible.		If	
opportunities	present	themselves	for	additional	actions,	they	should	be	
supported	if	they	contribute	to	the	plan’s	strategic	vision	in	section	3.
To	help	guide	implementation	of	the	actions	proposed	below,	each	one	is	
accompanied	by	notes	that	should	be	used	as	a	‘brief’.		For	example,	the	action	
to improve the play area in Luss contains notes relating to regular repairs,
selective	replacement	of	equipment,	catering	for	all	ages	and	abilities,	and	
involving local children in the process. 
38

Page 21

41
For many years, the local community
feels that action and investment has
focussed	on	visitors,	with	too	little	
attention	on	sustaining	the	local	
community.  We need to redress the
balance	and	place	more	focus	on	the	
needs of the local community.
“Luss is now a resort not a village for
residents	...	It	should	be	remembered	
that Luss welcomes visitors when
it is properly managed and has the
infrastructure to cope. There are very
few places in Scotland where the
areas	of	car	parks	are	about	3	times	
bigger	than	the	village	itself.”
priority   one
life in the
community
[comment	from	the	public	consultation]
WHAT WE WANT TO ACHIEVE:
1. MORE COMMUNITY ACTIVITIES AND EVENTS.
2. RETAIN AND MAKE BETTER USE OF LOCAL FACILITIES.
3. IMPROVE PUBLIC SPACES, PLAY PARKS AND PATHS.
4. BETTER BALANCE THE NEEDS OF LOCALS AND VISITORS TO CREATE A STRONGER COMMUNITY.
5. IMPROVE COMMUNICATION BETWEEN AUTHORITIES, BUSINESSES AND RESIDENTS.
40

Page 22

43
WHAT ACTIONS WE
NEED TO TAKE ...
WHO NEEDS TO BE INVOLVED,
AND HOW QUICKLY CAN IT HAPPEN?
WHAT WE WANT TO ACHIEVE:
1. MORE COMMUNITY ACTIVITIES AND EVENTS.
2. RETAIN AND MAKE BETTER USE OF LOCAL FACILITIES.
3. IMPROVE PUBLIC SPACES, PLAY PARKS AND PATHS.
4. BETTER BALANCE THE NEEDS OF LOCALS AND VISITORS TO CREATE A STRONGER COMMUNITY.
5. IMPROVE COMMUNICATION BETWEEN AUTHORITIES, BUSINESSES AND RESIDENTS.
Action Key players Timeline 
National Park
Scottish Enterprise
Argyll and Bute Council
Argyll and Bute Council
National Park
Landowners
Telecoms operators
National Park
Local businesses and community
Argyll and Bute Council
Scottish Enterprise
Skills Development Scotland
Argyll College UHI
National Park
Local businesses
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Argyll and Bute Council
Scottish Enterprise
Local community
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
Sustrans
Argyll and Bute Council
National Park
Transport Scotland
Emergency services
Argyll and Bute Council
National Park
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
National Park
Argyll and Bute Council
Visitors
National Park
Scottish Government
National Park
Argyll and Bute Council
Visitors
Argyll and Bute Council
National Park
Local community
National Park
Local community
Argyll and Bute Council
National Park
Local community
National Park
Action Key players Timeline 
National Park
Argyll and Bute Council
Local community
National Park
Landowners
Argyll and Bute Council
Argyll and Bute Council
Registered Social Landlords (e.g. Link, Argyll
Community Housing Association)
Scottish Government 
Argyll and Bute Council
Property owners and landlords
Action Key players Timeline 
Argyll and Bute Council
Village Hall Committee
Church of Scotland
Luss Estates Company
National Park
Local community
Village Hall Committee
Local community
Local community
Argyll and Bute Council
National Park
Luss Estates Company
Local community
Argyll and Bute Council
Community Council
National Park
Argyll and Bute Council
Helensburgh & Lomond Area Community
Planning Group
Argyll and Bute Third Sector Interface
Transport Scotland
Police Scotland
Local community
Local community
National Park
Friends of Loch Lomond
Businesses and landowners
Argyll and Bute Council
Improve communications 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Establish community fund 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Make more use of Luss Village Hall 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Luss play park and green spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Provide local childcare 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Prioritise local people and workers for local social housing 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve energy efficiency of existing homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Retain vital community facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Designate ‘area of pressure’ 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and reduce number of holiday lets and second
homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Develop affordable homes for young people, families  and
workers in and around Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Scottish Government
Improve public spaces, path network and litter management
throughout area 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Re-use vacant Luss visitor centre  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Duck Bay visitor facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Manage access to Luss from A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve visitor behaviour in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better manage Luss beaches and pier 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Ban powered watercraft from Luss Bay 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create more apprenticeships and work experience for local
community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve transport for workers from outwith the community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Implement traffic management proposals in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and manage new businesses to protect Luss
residential core  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better control commercial activities in public spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve mobile phone signal 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create local accommodation for workers 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create pedestrian- priority zone in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Upgrade Loch Lomond walking and cycling route 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve safety and emergency access along A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Maintain and improve bus services 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict parking and vehicular access in Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Village greenVillage green
Play parkPlay park
Luss Church and ChurchyardLuss Church and Churchyard
Luss Primary SchoolLuss Primary School
Luss Village HallLuss Village Hall
Green space improvements
Regular repairs
and upgrades
Community facility
Community facility
Support and organise
more activities
Highland games areaHighland games area
Public	green	space
(years)
Retain vital community
facilities
• Primary	School	–	vital	to	keep	and	attract	
families to the area: use it or lose it!
• Village Hall.
• Church.
• Highland	Games	public	open	space.
Make more use of Luss
Village Hall
• Encourage more use and support of the recently
refurbished	hall	with	activities,	events	and	clubs	for	
all ages.
• E.g.	Christmas	party,	summer	BBQ,	youth	club,	
chill night for teenagers, quiz nights, music, indoor
bowling.
Improve Luss play park and
green spaces
• Play	park	-	regular	repairs,	selective	replacement	
of equipment to increase the variety of equipment
for all ages from toddlers to teenagers and create
opportunities	for	disabled	children	(involving	local	
children	in	the	process).
• Village	green	-	more	recreational	facilities	for	
different	ages,	such	as	kickabout	area,	basketball	
hoop, more seating, natural play.
• Maintain	Luss	churchyard	(Council-owned).
Provide local childcare
• Explore	feasibility	of	wrap-around	childcare	to	help	
parents	into	work	and	attract	working	families.
Improve communications
• Improve	communications	between	National	Park	|	
Council	|	other	public	bodies	|	Community	Council	
|	residents	|	businesses.
• E.g. make greater use of Community Council
meetings	and	community	noticeboard	to	share	
information locally.
Establish	community	fund
• To	contribute	to	implementation	of	this	plan.
• Explore	different	sources	of	income	such	as	
visitor tax and parking levy in the National Park,
renewable	energy	generation,	contributions	from	
businesses	and	developers.
• Distribution	of	the	fund	should	be	managed	by	the	
local community, for example through the local
Community Council or Development Trust.
Explore potential for increased
renewable	energy	generation	in	
the Community Council area
• To	generate	renewable	energy	locally,	provide	
affordable	energy	to	the	local	community,	and	
generate income for the community.
Favour development which
provides clear community
benefit
• Incorporate into future planning policy and
development management decisions..

Page 23

45
Second homes and holiday lets have
been	eroding	the	housing	stock	for	
many	years,	to	the	extent	that	1/3	of	
residential properties in the Community
Council area are now holiday lets. The
cost of housing has increased massively
in recent years*. The consequences are
that younger people, local workers and
families are priced out of the market,
the population is ageing, and community
facilities and spirit are threatened. Action
is needed to avert this vicious cycle.
“More	accessible	housing	is	needed	
to	make	it	a	sustainable	community	ie.	
keep the school alive. Something needs
to	be	done	to	reduce	the	number	of	
properties	being	bought	for	holiday	
homes	–	it	is	killing	the	community.”
priority   two
homes &
population
[comment	from	the	public	consultation]
WHAT WE WANT TO ACHIEVE:
1. MORE AFFORDABLE HOUSING
FOR YOUNG PEOPLE, FAMILIES AND
WORKERS.
2. ULTIMATELY, TO SUSTAIN THE
COMMUNITY AND LOCAL SERVICES/
FACILITIES.
3. MORE ENERGY EFFICIENT HOMES.
* House prices increased 14% in the Community Council
area	between	2019	and	2021	to	an	average	of	£309,000,	
compared to an increase of 6% across Argyll and Bute as a
whole to an average of £194,000.
44

Page 24

WHO NEEDS TO BE INVOLVED,
AND HOW QUICKLY CAN IT HAPPEN?
47
WHAT ACTIONS WE
NEED TO TAKE ...
WHAT WE WANT TO ACHIEVE:
1. MORE AFFORDABLE HOUSING FOR YOUNG PEOPLE, FAMILIES AND WORKERS.
2. ULTIMATELY, TO SUSTAIN THE COMMUNITY AND LOCAL SERVICES/FACILITIES.
3. MORE ENERGY EFFICIENT HOMES.
Action Key players Timeline 
National Park
Scottish Enterprise
Argyll and Bute Council
Argyll and Bute Council
National Park
Landowners
Telecoms operators
National Park
Local businesses and community
Argyll and Bute Council
Scottish Enterprise
Skills Development Scotland
Argyll College UHI
National Park
Local businesses
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Argyll and Bute Council
Scottish Enterprise
Local community
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
Sustrans
Argyll and Bute Council
National Park
Transport Scotland
Emergency services
Argyll and Bute Council
National Park
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
National Park
Argyll and Bute Council
Visitors
National Park
Scottish Government
National Park
Argyll and Bute Council
Visitors
Argyll and Bute Council
National Park
Local community
National Park
Local community
Argyll and Bute Council
National Park
Local community
National Park
Action Key players Timeline 
National Park
Argyll and Bute Council
Local community
National Park
Landowners
Argyll and Bute Council
Argyll and Bute Council
Registered Social Landlords (e.g. Link, Argyll
Community Housing Association)
Scottish Government 
Argyll and Bute Council
Property owners and landlords
Action Key players Timeline 
Argyll and Bute Council
Village Hall Committee
Church of Scotland
Luss Estates Company
National Park
Local community
Village Hall Committee
Local community
Local community
Argyll and Bute Council
National Park
Luss Estates Company
Local community
Argyll and Bute Council
Community Council
National Park
Argyll and Bute Council
Helensburgh & Lomond Area Community
Planning Group
Argyll and Bute Third Sector Interface
Transport Scotland
Police Scotland
Local community
Local community
National Park
Friends of Loch Lomond
Businesses and landowners
Argyll and Bute Council
Improve communications 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Establish community fund 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Make more use of Luss Village Hall 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Luss play park and green spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Provide local childcare 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Prioritise local people and workers for local social housing 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve energy efficiency of existing homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Retain vital community facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Designate ‘area of pressure’ 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and reduce number of holiday lets and second
homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Develop affordable homes for young people, families  and
workers in and around Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Scottish Government
Improve public spaces, path network and litter management
throughout area 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Re-use vacant Luss visitor centre  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Duck Bay visitor facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Manage access to Luss from A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve visitor behaviour in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better manage Luss beaches and pier 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Ban powered watercraft from Luss Bay 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create more apprenticeships and work experience for local
community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve transport for workers from outwith the community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Implement traffic management proposals in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and manage new businesses to protect Luss
residential core  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better control commercial activities in public spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve mobile phone signal 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create local accommodation for workers 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create pedestrian- priority zone in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Upgrade Loch Lomond walking and cycling route 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve safety and emergency access along A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Maintain and improve bus services 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict parking and vehicular access in Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Future housingFuture housing
Site H1 in adopted Local
Development Plan
Future housingFuture housing
Site MU1 in adopted Local
Development Plan
Luss Conservation AreaLuss Conservation Area
(years)
Restrict	and	reduce	number	
of holiday lets and second
homes
• Create	a	Short-Term	Let	Control	Area,	
where	planning	permission	will	normally	be	
required	before	an	existing	dwelling	can	
be	used	as	a	short-term	let	(as	approved	
across Edinburgh and proposed in
Badenoch and Strathspey	in	2022).
• Resist planning permission for changes of
use	from	residential	to	short-term	lets	in	line	with	
Policy	30(e) of National Planning Framework 4.
• Support	planning	consent	for	changes	of	use	from	short-term	lets	to	
residential.
• Prevent	new	homes	being	used	for	holiday	lets	and	second	homes,	e.g.	
through use of primary residence restrictions on planning consents and Rural
Housing Burdens.
• Request	local	authority	to	purchase	homes	for	sale	to	prevent	them	becoming	
second homes or short term lets, as piloted	by	Highland	Council.
• Support	legislative	and	taxation	changes	to	reduce	attractiveness	of	second	
homes and conversion of existing residential properties to holiday lets.
• Adopt a maximum percentage target of second homes and holiday lets of the
total local housing stock to work towards, for example 10%.
Develop	affordable	homes	for	young	people,	
families and workers in and around Luss
• Focus	on	low-cost	ownership	or	rental	and	staff	accommodation	for	young	
people, families and workers.
• Prioritise	new	housing	and	re-use	of	existing	vacant	and	derelict	property	
as	affordable	accommodation	for	young	people,	families,	local	people	and	
workers	(1-3	bedrooms).
• New	homes	should	retain	‘affordable	housing’	status	in	perpetuity,	as	required	
by	current	planning	policy.
• Build on locations in or on the edge of Luss in line with 20 Minute
Neighbourhood	principle	(Policy 15	in	National	Planning	Framework	4),	
focussing initially on completion of sites already designated for development
(H1	and	MU1).
• Build for local need only, and do not swamp the village with new housing.
Prioritise local people and workers for local
social housing
• Prioritise local people and workers on Home Argyll waiting list for social
housing	which	becomes	available	in	the	Community	Council	area.
• Encourage local residents to join the Home Argyll waiting list if they are
looking	for	housing	and	are	already	eligible,	or	will	soon	become	so.
Improve	energy	efficiency	of	existing	homes
• Allow	solar	panels	and	other	emissions-saving	improvements	which	improve	
the EPC ratings of existing homes in Luss Conservation Area.
• Support	and	make	available	grants	and	information	for	improving	the	EPC	
ratings	of	existing	housing	stock	(e.g.	insulation,	ground	source	heat	pumps)

Page 25

49
“Luss is full” is a sentiment heard
repeatedly whilst preparing this plan
-	hardly	a	surprise	when	the	village	
receives over 850,000 visitors annually,
overwhelming it for large parts of the
year.		To	enable	a	better	experience	for	
both	visitors	and	residents,	this	plan	
proposes	better	management	of	visitor	
numbers,	anti-social	behaviour	on	land	
and	loch,	visitor	facilities	and	litter.
“Visitors are here to stay and are a
vital	part	of	the	local	economy,	but	the	
numbers	must	be	better	managed.”
priority   three
visitor
management
[comment	from	the	public	consultation]
WHAT WE WANT TO ACHIEVE:
1. BETTER MANAGE THE PRESSURE OF EXCESSIVE VISITOR NUMBERS.
2. MAKE LUSS BAY SAFE AND PEACEFUL.
3. STOP ANTI SOCIAL BEHAVIOUR BY A MINORITY.
4. AVOID ENCOURAGING GREATER FOOTFALL AND TRAFFIC IN THE HISTORIC CORE OF LUSS VILLAGEAND RESIDENTS.
48

Page 26

WHO NEEDS TO BE INVOLVED,
AND HOW QUICKLY CAN IT HAPPEN?
WHAT WE WANT TO ACHIEVE:
1. BETTER MANAGE THE PRESSURE OF EXCESSIVE VISITOR NUMBERS. 2. MAKE LUSS BAY SAFE AND PEACEFUL.3. STOP ANTI SOCIAL BEHAVIOUR BY A MINORITY.
4. AVOID ENCOURAGING GREATER FOOTFALL AND TRAFFIC IN THE HISTORIC CORE OF LUSS VILLAGE.
51
WHAT ACTIONS WE
NEED TO TAKE ...
Action Key players Timeline 
National Park
Scottish Enterprise
Argyll and Bute Council
Argyll and Bute Council
National Park
Landowners
Telecoms operators
National Park
Local businesses and community
Argyll and Bute Council
Scottish Enterprise
Skills Development Scotland
Argyll College UHI
National Park
Local businesses
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Argyll and Bute Council
Scottish Enterprise
Local community
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
Sustrans
Argyll and Bute Council
National Park
Transport Scotland
Emergency services
Argyll and Bute Council
National Park
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
National Park
Argyll and Bute Council
Visitors
National Park
Scottish Government
National Park
Argyll and Bute Council
Visitors
Argyll and Bute Council
Luss Estates Company
Church of Scotland
National Park
Local community
National Park
Local community
Argyll and Bute Council
National Park
Local community
National Park
Argyll and Bute Council
Action Key players Timeline 
National Park
Argyll and Bute Council
Local community
National Park
Landowners
Argyll and Bute Council
Argyll and Bute Council
Registered Social Landlords (e.g. Link, Argyll
Community Housing Association)
Scottish Government 
Argyll and Bute Council
Property owners and landlords
Action Key players Timeline 
Argyll and Bute Council
Village Hall Committee
Church of Scotland
Luss Estates Company
National Park
Local community
Village Hall Committee
Local community
Local community
Argyll and Bute Council
National Park
Luss Estates Company
Local community
Argyll and Bute Council
Community Council
National Park
Argyll and Bute Council
Helensburgh & Lomond Area Community
Planning Group
Argyll and Bute Third Sector Interface
Transport Scotland
Police Scotland
Local community
Local community
National Park
Friends of Loch Lomond
Businesses and landowners
Argyll and Bute Council
Restrict parking and vehicular access in Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and manage new businesses to protect Luss
residential core  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better control commercial activities in public spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve mobile phone signal 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create more apprenticeships and work experience for
local community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve transport for workers from outwith the
community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Implement traffic management proposals in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create local accommodation for workers 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create pedestrian- priority zone in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Upgrade Loch Lomond walking and cycling route 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve safety and emergency access along A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Maintain and improve bus services 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Manage access to Luss from A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve visitor behaviour in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better manage Luss beaches and pier 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Ban powered watercraft from Luss Bay 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve public spaces, path network and litter
management throughout area 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Re-use vacant Luss visitor centre  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Duck Bay visitor facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Designate ‘area of pressure’ 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and reduce number of holiday lets and second
homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Develop affordable homes for young people, families  and
workers in and around Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Scottish Government
Prioritise local people and workers for local social
housing 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve energy efficiency of existing homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Retain vital community facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve communications 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Establish community fund 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Make more use of Luss Village Hall 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Luss play park and green spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Provide local childcare 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Ban powered watercraft from Luss BayBan powered watercraft from Luss Bay
Extend parking restrictionsExtend parking restrictions
Better manage Luss pier and Better manage Luss pier and
beaches to north and southbeaches to north and south
Improve public toiletsImprove public toilets
Luss village pathsLuss village paths
Improve public green spaceImprove public green space
Re-use vacant visitor centreRe-use vacant visitor centre
Except	rescue	boat	and	navigation	
area around pier
South on old A82 through Aldochlay & Bandry
**
****
**
Manage Glen Luss parkingManage Glen Luss parking
Signpost as main Signpost as main
village accessvillage access
Prevent vehicle access to Prevent vehicle access to
north car park at nightnorth car park at night
with visitor information on
parking, noise restrictions etc
(years)
Restrict parking and vehicular
access in Luss
• Implement,	enforce	and	monitor	Traffic	Regulation	
Order	and	walking/cycling	improvements	in	Luss	
village	(for	more	information,	see	Priority	4:	Getting	
About).
• Extend car parking restrictions south on old A82
from Luss through Aldochlay and Bandry (for more,
see	Priority	4:	Getting	About).
• Manage	parking	at	bottom	of	Glen	Luss	road.
Manage access to Luss from the
A82
• Signpost Luss village from A82 at northern access
only	(not	via	Bandry),	and	improve	junction	safety	
(see	also	Priority	4:	Getting	About).
• Improve information for visitors arriving on A82
relating to parking, loch access, restrictions etc
(e.g.	electronic	car	park	signage	on	A82).
• Create	safe	pedestrian	access	and	crossings	to/
from	Luss	bus	stops	on	A82	(see	also	Priority	3:	
Visitor	Management)
Improve	visitor	behaviour	in	Luss	
village
• Sign and enforce noise restrictions in Luss village
and	on	beach	and	pier	between	8am	and	6pm.
• Prevent vehicular access to north car park at night
to	reduce	antisocial	behaviour.
• Improved enforcement and presence to prevent
antisocial	behaviour.	
• Improve	signage	and	enforcement	of	byelaw	
prohibiting	public	consumption	of	alcohol	in	Luss	
and the wider area.
• Keep	byelaw	signage	clear	and	up	to	date.
• Increase capacity and extend opening hours of
public	toilets.
• No further ice cream vans and street trading in the
village core.
• Discourage further commercial development in
Luss Conservation Area east of the old A82 (see
also	Priority	5:	Jobs	and	Business).
Ban	powered	watercraft	from	
Luss Bay
• Except for a navigation area around the pier and
operation	of	the	rescue	boat.
• Provide National Park with appropriate legal
powers and resources to control activity on the
loch.
Better	manage	Luss	beaches	
and Pier
• Prevent access to pier at night.
• Ban any additional commercial activities operating
from/on	Luss	beaches.
• Install
monitored CCTV.
• Improve	access	to	beach	for	disabled	people	and	
create viewing area.
• Create managed slipway access for the local
community.
Improve	public	spaces,	path	
network	and	litter	management	
throughout the area
• Enhanced	maintenance	of	public	spaces	including	
benches,	picnic	tables,	landscaping	and	signage	in	
and around Luss and elsewhere along A82.
• More	bins	and	better	litter	management	in	public	
places and path networks, including Luss village
and	beach,	A82	laybys.
• Invest	in	high	capacity	efficient	waste	management	
network such as underground storage at modern
litter/recycling	stations.
• Improve views of loch from lochside cycle track
(e.g.	‘Windows	on	the	Loch’	initiative).
• Maintain Luss village paths.
• Consider reducing size of north car park to
create	additional	public	green	space,	once	Traffic	
Regulation	Order	has	been	implemented.
Re-use	vacant	Luss	visitor	
centre
• Upgrade	building	and	return	to	use	as	a	facility	
which	will	benefit	both	locals	and	visitors	
(complementary to existing facilities, no Class 3
cafe/restaurant	use	unless	ancillary	to	main	use,	
include	hub	for	rangers,	wardens	and	police).
Improve Duck Bay visitor
facilities
• Improvements to toilets, seating, picnic areas, play
areas etc.
• Ban	powered	watercraft	(except	emergency	
vessels	and	scheduled	waterbuses).
Designate ‘Area of Pressure’
• Designate the Community Council area or a wider
area	as	an	‘area	of	[visitor]	pressure’	as	described	
in	the preamble	to	Policy	30 of	National	Planning	
Framework 4

Page 27

53
Moving	around	can	be	problematic	in	
different	ways	for	residents,	workers,	
visitors and emergency services. 
Problems	are	most	acute	at	weekends	
and in the summer due to the
numbers	of	visitors	and	the	volumes	
of	traffic	along	the	A82.	The	poor	
pedestrian infrastructure in Luss itself
creates hazards throughout the year.
“It is very hard to get here
if you can't drive”
“We need to take the wheelchair onto
the road to move around the village
because	of	lack	of	dropped	kerbs	and	
parking on pavements”
priority   four
getting
about
[comments	from	the	public	consultation]
WHAT WE WANT TO ACHIEVE:
1. IMPROVE PEDESTRIAN SAFETY AND
DISABLED ACCESS IN LAND AROUND
LUSS.
2. REMOVE UNNECESSARY TRAFFIC
FROM THE CENTRE OF LUSS.
3. BETTER PARKING MANAGEMENT IN
AND AROUND LUSS.
4. IMPROVED CYCLING
INFRASTRUCTURE ALONG THE
LOCHSIDE AND OLD A82.
5. SAFETY ON THE A82, PARTICULARLY
AROUND LUSS ITSELF.
6. QUICKER ACCESS FOR EMERGENCY
VEHICLES ALONG THE A82 CORRIDOR.
7. EASIER ACCESS TO HELENSBURGH
AND THE VALE FOR THOSE ON LOW
INCOMES OR WITHOUT A CAR.
52

Page 28

WHO NEEDS TO BE INVOLVED,
AND HOW QUICKLY CAN IT HAPPEN?
WHAT WE WANT TO ACHIEVE:
1. IMPROVE PEDESTRIAN SAFETY AND DISABLED ACCESS IN AND AROUND LUSS.
2. REMOVE UNNECESSARY TRAFFIC FROM THE CENTRE OF LUSS.
3. BETTER PARKING MANAGEMENT IN AND AROUND LUSS.
4. IMPROVED CYCLING INFRASTRUCTURE ALONG THE LOCHSIDE AND OLD A82.
5. SAFETY ON THE A82, PARTICULARLY AROUND LUSS ITSELF.
6. QUICKER ACCESS FOR EMERGENCY VEHICLES ALONG THE A82 CORRIDOR.7. EASIER ACCESS TO HELENSBURGH AND THE VALE FOR THOSE ON LOW INCOMES OR WITHOUT A CAR.
55
WHAT ACTIONS WE
NEED TO TAKE ...
Implement	traffic	management	
proposals in Luss village
• As	a	matter	of	urgency,	implement	the	Traffic	
Regulation Order approved in 2022 to restrict
vehicle access and parking in the village core
to	residents,	disabled,	service	and	emergency	
vehicles.
• Implement accompanying enforcement
measures	as	outlined	by	the	Scottish	
Government Reporter.
• Implement ongoing monitoring as outlined
by	the	Scottish	Government	Reporter to
ensure	scheme	is	effective	and	parking	
permit system is working for residents on low
incomes	and	businesses.
• Relates also to Priority 3: Visitor
Management.
Create	accessible	
pedestrian-priority	zone	in	
Luss village
• Aims	should	be	to	ensure	pedestrian	
priority,	disabled	access,	safer	walking	and	
cycling, good lighting and reduced vehicle
speeds throughout the village core.
• Design and implement physical changes to roads
and footways in the village, including the old A82,
Primary	School	and	access	to	beach	(see	plan).
• Reduce speed limit in Luss from 40mph to
20/30mph
• Complement	the	Traffic	Regulation	Order	(see	
above),	and	build	on	National	Park’s	West Loch
Lomondside Supplementary Guidance 2017 and
2016	traffic	management	options	appraisal.
• Proposals should include pedestrian priority zones,
redesign of roads and footways, reallocation of
roadspace, signage, speed reduction measures,
lighting,	street	furniture,	dropped	kerbs	and	beach	
access.
• See also Priority 3: Visitor Management.
Improve safety and emergency
access along A82
• Work with Transport Scotland and other authorities
to ensure urgent action is taken, citing STPR2
(2022)	recommendation	37	relating	to	the	impact	
of trunk roads on communities.
• Ensure emergency services have safe and rapid
access along A82 corridor.
• Create	safe	pedestrian	access	and	crossings	to/
from	Luss	bus	stops	on	A82	(see	also	Priority	3:	
Visitor	Management).
• Signpost Luss village from A82 at northern access
only	(not	via	Bandry),	and	improve	junction	safety	
(see	also	Priority	3:	Visitor	Management).
• Ensure planting on road verges is managed to
maintain	visibility.
Action Key players Timeline 
National Park
Scottish Enterprise
Argyll and Bute Council
Argyll and Bute Council
National Park
Landowners
Telecoms operators
National Park
Local businesses and community
Argyll and Bute Council
Scottish Enterprise
Skills Development Scotland
Argyll College UHI
National Park
Local businesses
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Argyll and Bute Council
Scottish Enterprise
Local community
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
Sustrans
Argyll and Bute Council
National Park
Transport Scotland
Emergency services
Argyll and Bute Council
National Park
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
National Park
Argyll and Bute Council
Visitors
National Park
Scottish Government
National Park
Argyll and Bute Council
Visitors
Argyll and Bute Council
National Park
Local community
National Park
Local community
Argyll and Bute Council
National Park
Local community
National Park
Action Key players Timeline 
National Park
Argyll and Bute Council
Local community
National Park
Landowners
Argyll and Bute Council
Argyll and Bute Council
Registered Social Landlords (e.g. Link, Argyll
Community Housing Association)
Scottish Government 
Argyll and Bute Council
Property owners and landlords
Action Key players Timeline 
Argyll and Bute Council
Village Hall Committee
Church of Scotland
Luss Estates Company
National Park
Local community
Village Hall Committee
Local community
Local community
Argyll and Bute Council
National Park
Luss Estates Company
Local community
Argyll and Bute Council
Community Council
National Park
Argyll and Bute Council
Helensburgh & Lomond Area Community
Planning Group
Argyll and Bute Third Sector Interface
Transport Scotland
Police Scotland
Local community
Local community
National Park
Friends of Loch Lomond
Businesses and landowners
Argyll and Bute Council
Improve communications 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Establish community fund 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Make more use of Luss Village Hall 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Luss play park and green spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Provide local childcare 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Prioritise local people and workers for local social housing 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve energy efficiency of existing homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Retain vital community facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Designate ‘area of pressure’ 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and reduce number of holiday lets and second
homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Develop affordable homes for young people, families  and
workers in and around Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Scottish Government
Improve public spaces, path network and litter management
throughout area 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Re-use vacant Luss visitor centre  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Duck Bay visitor facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Manage access to Luss from A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve visitor behaviour in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better manage Luss beaches and pier 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Ban powered watercraft from Luss Bay 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create more apprenticeships and work experience for local
community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve transport for workers from outwith the community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Implement traffic management proposals in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and manage new businesses to protect Luss
residential core  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better control commercial activities in public spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve mobile phone signal 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create local accommodation for workers 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create pedestrian- priority zone in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Upgrade Loch Lomond walking and cycling route 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve safety and emergency access along A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Maintain and improve bus services 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict parking and vehicular access in Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Upgrade walking and cycling routeUpgrade walking and cycling route
Upgrade walking and cycling routeUpgrade walking and cycling route
Traffic management in village coreTraffic management in village core
A82 bus stopsA82 bus stops
A82 Luss junctionA82 Luss junction
along old A82 and continuations north and south
along old A82 and continuations north and south
including access and parking restrictions, pedestrian
priority,	disable	access,	lighting	and	speed	reduction
!!
!!
(years)
Maintain	and	improve	bus	
services
• Especially	to/from	shops,	health	facilities,	rail	
connections	etc	in	the	Vale	and	Helensburgh.
• Create	shuttle	bus	for	staff,	visitors	and	locals	
along A82 corridor south and north.
• Consider improvements for wider area including
Arrochar	and	Tarbet.
Improve access for elderly and
disabled	people
• At	footways,	crossings,	car	parks,	pier,	beaches	
and	public	spaces	in	Luss,	and	footways,	footpaths,	
bus	stops,	crossings,	car	parking	etc	throughout	
the area.
• Attention	should	be	paid	to	safe,	barrier-free,	
accessible	design	and	maintenance,	including	
lighting and surface quality.

Page 29

57
This includes avoiding encouraging
further	business	and	footfall	in	the	
core of Luss village, whilst also
recognising that the local community
needs	jobs	and	business	opportunities	
in	order	to	be	a	sustainable,	thriving	
community.
“too	many	businesses	taking	over	
the	village	and	now	another	business	
from Glasgow ... is wanting to run a
business	in	the	middle	of	an	already	
over-run	village,	not	caring	about	the	
noise	and	obstructing	the	locals.”
“allow	new	businesses	to	develop	out	
of	the	village	to	attract	people	away	
from the village”
priority   five
jobs &
business
[comment	from	the	public	consultation]
WHAT WE WANT TO ACHIEVE:
1. ENABLE EXISTING BUSINESSES TO CONTINUE TO THRIVE AND CREATE OPPORTUNITIES FOR LOCAL PEOPLE, BUT WITHOUT DAMAGING THE QUALITY OF LIFE FOR VILLAGE RESIDENTS OR THE ENVIRONMENT.2. CLOSER CONTROL OF OUTDOOR TRADING LICENCES IN LUSS. 
3. CREATE BUSINESS AND WORK OPPORTUNITIES FOR LOCAL RESIDENTS, ESPECIALLY YOUNG PEOPLE.
4. ENABLE BUSINESSES TO SECURE WORKERS FROM OUTWITH THE AREA IF NEEDED.
56

Page 30

WHO NEEDS TO BE INVOLVED,
AND HOW QUICKLY CAN IT HAPPEN?
59
WHAT ACTIONS WE
NEED TO TAKE ...
Restrict and manage new
businesses	to	protect	Luss	
residential core
• Retain	and	support	existing	business	
premises.
• Prevent	development	of	new	tourism-
related	businesses	and	change	of	use	/	
conversion of existing dwellings or other
properties	to	tourism-related	businesses	
in Luss residential core.
Better	control	commercial	
activities	in	public	spaces	
• Prevent new outdoor trading licences and renewals of existing licences
except	where	operated	by	existing	businesses	which	have	permanent	
premises	in	Luss	village,	or	which	are	operated	by	local	residents.
• Prevent	commercial	activities	on	Luss	pier	and	beach	(e.g.	paid-for	classes	or	
mobile	vending).
Improve	mobile	phone	signal
• Essential	communications	infrastructure	for	businesses	and	customers.
Create more apprenticeships and work
experience for local community
• Maximise opportunities and education experience for young people in
particular;	for	example,	partnership	between	Luss	Estates	and	schools.
Improve transport for workers from outwith the
community
• Please	refer	to	Priority	4:	Getting	About.
Create local accommodation for workers
• Provide	Park-wide	solution	for	seasonal	workers,	such	as	affordable	hostel-	or	
student-type	accommodation	and/or	travel.
WHAT WE WANT TO ACHIEVE:
1. ENABLE EXISTING BUSINESSES TO CONTINUE TO THRIVE AND CREATE OPPORTUNITIES FOR LOCAL PEOPLE, BUT WITHOUT DAMAGING THE QUALITY OF LIFE FOR VILLAGE RESIDENTS OR THE ENVIRONMENT.2. CLOSER CONTROL OF OUTDOOR TRADING LICENCES IN LUSS. 
3. CREATE BUSINESS AND WORK OPPORTUNITIES FOR LOCAL RESIDENTS, ESPECIALLY YOUNG PEOPLE.
4. ENABLE BUSINESSES TO SECURE WORKERS FROM OUTWITH THE AREA IF NEEDED.
Action Key players Timeline 
National Park
Scottish Enterprise
Argyll and Bute Council
Argyll and Bute Council
National Park
Landowners
Telecoms operators
National Park
Local businesses and community
Argyll and Bute Council
Scottish Enterprise
Skills Development Scotland
Argyll College UHI
National Park
Local businesses
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Argyll and Bute Council
Scottish Enterprise
Local community
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
Sustrans
Argyll and Bute Council
National Park
Transport Scotland
Emergency services
Argyll and Bute Council
National Park
Strathclyde Partnership for Transport
Argyll and Bute Council
National Park
Action Key players Timeline 
Argyll and Bute Council
National Park
Argyll and Bute Council
National Park
Transport Scotland
National Park
Argyll and Bute Council
Visitors
National Park
Scottish Government
National Park
Argyll and Bute Council
Visitors
Argyll and Bute Council
National Park
Local community
National Park
Local community
Argyll and Bute Council
National Park
Local community
National Park
Action Key players Timeline 
National Park
Argyll and Bute Council
Local community
National Park
Landowners
Argyll and Bute Council
Argyll and Bute Council
Registered Social Landlords (e.g. Link, Argyll
Community Housing Association)
Scottish Government 
Argyll and Bute Council
Property owners and landlords
Action Key players Timeline 
Argyll and Bute Council
Village Hall Committee
Church of Scotland
Luss Estates Company
National Park
Local community
Village Hall Committee
Local community
Local community
Argyll and Bute Council
National Park
Luss Estates Company
Local community
Argyll and Bute Council
Community Council
National Park
Argyll and Bute Council
Helensburgh & Lomond Area Community
Planning Group
Argyll and Bute Third Sector Interface
Transport Scotland
Police Scotland
Local community
Local community
National Park
Friends of Loch Lomond
Businesses and landowners
Argyll and Bute Council
Improve communications 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Establish community fund 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Make more use of Luss Village Hall 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Luss play park and green spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Provide local childcare 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Prioritise local people and workers for local social housing 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve energy efficiency of existing homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Retain vital community facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Designate ‘area of pressure’ 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and reduce number of holiday lets and second
homes 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Develop affordable homes for young people, families  and
workers in and around Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Scottish Government
Improve public spaces, path network and litter management
throughout area 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Re-use vacant Luss visitor centre  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve Duck Bay visitor facilities 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Manage access to Luss from A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve visitor behaviour in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better manage Luss beaches and pier 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Ban powered watercraft from Luss Bay 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create more apprenticeships and work experience for local
community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve transport for workers from outwith the community 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Implement traffic management proposals in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict and manage new businesses to protect Luss
residential core  1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Better control commercial activities in public spaces 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve mobile phone signal 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create local accommodation for workers 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Create pedestrian- priority zone in Luss village 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Upgrade Loch Lomond walking and cycling route 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Improve safety and emergency access along A82 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Maintain and improve bus services 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Restrict parking and vehicular access in Luss 1 > 2 > 3 > 4 > 5 > 6 > 7 > 8 > 9 > 10
Pier and beachPier and beach
Residential coreResidential core
(years)

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61
Some of the proposals in this Plan
extend	beyond	the	immediate	
environs of Luss village. These are
summarised on the map opposite.
“Traffic	on	Tulloch	Rd	(Glen	
Douglas)	has	increased	significantly	
in the last 10 years with hardly any
improvements made. Passing places
have no signage and are almost
unusable,	road	signs	damaged	or	
have	never	been	replaced.”
the area   as a whole
[comment	from	the	public	consultation]
60
Glen LussGlen Luss
AldochlayAldochlay
BandryBandry
Loch LomondLoch Lomond
BallochBalloch
Duck BayDuck Bay
HelensburghHelensburgh
ArdenArden
MuirlandsMuirlands
Luss & Arden Community Luss & Arden Community
Council BoundaryCouncil Boundary
LussLuss
Tackle A82 southbound congestion Tackle A82 southbound congestion
towards Arden & Ballochtowards Arden & Balloch Improve visitor facilities, Improve visitor facilities,
ban private powered ban private powered
watercraftwatercraft
Upgrade A82 walking & Upgrade A82 walking &
cycling routecycling route
Improve A82 laybys Improve A82 laybys
(various locations)(various locations)
Stronger powers Stronger powers
to control powered to control powered
watercraft, especially at watercraft, especially at
Luss Bay, Aldochlay & Luss Bay, Aldochlay &
Duck BayDuck Bay
Improve road in Glen DouglasImprove road in Glen Douglas
!!
!!
**
InverbegInverbeg
Glen DouglasGlen Douglas

Page 32

63
Next steps
5
62
Turning the whole of this plan into reality
is likely to take at least 5 years. Some
actions	can	be	done	very	quickly,	such	as	
implementing	the	Luss	Traffic	Regulation	
Order	and	better	maintaining	public	spaces.	
Other	things	will	take	longer,	like	building	
new	affordable	housing.	But	work	needs	to	
start now on everything if we are to succeed.
Making change happen will need a concerted
effort	from	the	local	community,	the	National	
Park, the Council and others, as explained in
the	‘Roles	and	responsibilities’	section	on	the	
next page. We all need to work together for
common purpose. 
When we say the local community, we mean
everyone that lives and works here. This plan
captures the priorities of the community as
a whole. But if individuals don’t step up to
help, those priorities won’t happen. So, if you
want to see change happen, get involved: the
Community Council and the Development
Trust are more than willing to assist. 
We	have	a	similar	message	for	public	
authorities: the National Park, Argyll and Bute
Council,	the	Scottish	Government,	and	others	
listed	under	‘Roles	and	responsibilities’	
below:	
WE NEED YOUR SUPPORT.

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6564
The local community: each of us individually, as local
residents	and	businesses,	needs	to	play	our	part	as	
explained	above.		In	terms	of	organisations,	there	are	
a few key organisations have important roles:
• Local	landowners’	and	businesses’	investment	
and operations.
• Community	bodies	including	the	Community	
Council, Development Trust, Village Hall
Committee	and	Church	-	noting	that	they	have	
limited	capacity	because	they	are	staffed	by	
volunteers and have limited funds.
The National Park has a fundamental role in
supporting and delivering many elements of the
plan, particularly those that link to planning policy,
development management, placemaking and visitor
management; and in helping the local community to
develop capacity and source funding.
Argyll and Bute Council has powers and
responsibilities	to	support	and	implement	many	
elements of the plan, including housing, transport,
roads,	public	spaces,	economic	development	and	
licencing; and in helping the local community to
develop capacity and source funding.
Other local and national government bodies have
important	roles	in	enabling	and	supporting	specific	
elements of the plan, as noted throughout section 4,
including:
• Helensburgh	and	Lomond	Area	Community	
Planning Group in relation to communications and
overall	co-ordination
• Transport Scotland in relation to the A82
• Police	Scotland	in	relation	to	anti-social	behaviour	
and	traffic	management
• Strathclyde Partnership for Transport in relation to
public	and	community	transport
• Scottish	Enterprise,	Skills	Development	Scotland	
and	Argyll	College	UHI	in	relation	to	jobs	and	
business
Roles & responsibilities Resources
Resources	will	be	critical	in	delivering	the	plan.	The	
challenge	of	securing	public	sector	resources	is	well	
known;	but,	the	public	sector	does	still	have	staff	
and	resources,	even	if	their	capacity	and	budgets	are	
increasingly restricted.
The	local	community	has	no	staff	and	extremely	
limited	financial	resources.	Working	with	the	local	
community to increase capacity and resources
is	therefore	an	essential	investment	to	enable	
implementation of the plan, particularly through the
Community Council and Development Trust.
Not	every	action	described	in	section	4	requires	
capital investment. Some relate to changes in policy
and management, such as in relation to housing
waiting lists, visitor management and planning policy.
The	content	of	this	plan	should	be	considered	by	all	
organisations mentioned in the plan in planning their
future service delivery, projects and operations:
• Argyll and Bute Council
• Argyll and Bute Third Sector Interface
• Argyll College UHI
• Friends of Loch Lomond
• Helensburgh	and	Lomond	Area	Community	
Planning Group
• Loch Lomond and the Trossachs National Park
(including	related	organisations)
• Police Scotland and other emergency services
• Registered Social Landlords
• Scottish	Enterprise
• Skills Development Scotland
• Strathclyde Partnership for Transport
• Sustrans
• Transport Scotland
• local	landowners,	businesses	and	community	
organisations
Policy 
& management changes

Page 34

6766
Changes to existing plans & policies
The Local Place Plan proposes some changes to the
current	local	planning	and	policy	framework.		Scottish	
Government guidance suggests that reasons should
be	given	why.		The	proposed	changes	and	reasons	are	
summarised	in	the	table	below:
Location in section 4 Suggestion Rationale
Priority	1:  Retain vital community facilities To	retain	and	make	better	use	of	local	facilities
Life in the community To	improve	public	spaces,	play	parks	and	paths
To	better	balance	the	needs	of	locals	and	visitors	to	create	a	stronger	community
Improve Luss play park and green spaces To	identify	land	or	buildings	which	are	significant	for	the	local	community	(see	Planning	Circular	1/2022,	para.	43) 
Establish community fund To generate resources to implement the Local Place Plan
Priority	2:  Restrict and reduce number of holiday lets and second homes To	sustain	the	community	and	local 	services	/	facilities
Population and homes Develop affordable homes for young people, families and workers in and around Luss To	enable	young	people,	families	and	workers	to	live	locally,	and	ultimately	to	sustain	the	community	and	local	services	/	
facilities
Prioritise local people and workers for local social housing
Priority	3:  Restrict parking and vehicular access in Luss To	better	manage	visitor	pressure
Visitor management To	avoid	encouraging	greater	footfall	and	traffic	in	the	historic	core	of	Luss	village
Ban powered watercraft from Luss Bay To	improve	public	safety
Better manage Luss beaches and pier To	better	manage	visitor	pressure
To	stop	anti	social	behaviour	by	a	minority
To	identify	land	or	buildings	which	are	significant	for	the	local	community	(see	Planning	Circular	1/2022,	para.	43) 
Improve public spaces, path network and litter management throughout the area To	better	manage	visitor	pressure
Re-use vacant Luss visitor centre  To	better	manage	visitor	pressure
Improve Duck Bay visitor facilities To	identify	land	or	buildings	which	are	significant	for	the	local	community	(see	Planning	Circular	1/2022,	para.	43) 
Designate ‘area of pressure’ To	reduce	emissions	and	contribute	to	achieving	net	zero
To	better	manage	visitor	pressure
To generate resources to implement the Local Place Plan
Priority	4:  Create pedestrian-priority zone in Luss village To	improve	pedestrian	safety	and	disabled	access	in	Luss	village	core 
Getting	about To	remove	unnecessary	traffic	from	the	centre	of	Luss
Upgrade Loch Lomond walking and cycling route To improve cycling infrastructure along the lochside and old A82
To	better	manage	parking	in	and	around	Luss 
Improve safety and emergency access along A82 To improve safety on the A82, particularly around Luss itself
To	enable	quicker	access	for	emergency	vehicles	along	the	A82	corridor
Priority	5:  Restrict and manage new businesses to protect Luss residential core  To	enable	existing	businesses	to	continue	to	thrive	and	create	opportunities	for	local	people,	but	without	damaging	the	
quality of life for village residents or the environment.
Jobs	and	business  Better control commercial activities in public spaces To	more	closely	control	outdoor	trading	licences	in	Luss.  
Create local accommodation for workers To	enable	existing	businesses	to	continue	to	thrive,	and	to	enable	local	workers	to	stay	locally

Page 35

69
Appendix:
Community survey results
The following pages contain the
complete community survey results,
as made publically available online
following the completion of the
survey part of the consultation.
In total, 120 people shared their
aspirations for Luss & Arden.
Of those 120 people, 75 live in the
local community. That means 28% of
the local population answered the
survey, which is high for a survey of
this nature.
68

Page 36

7170 7170
The	breakdown	of	responses	by	age	
demographic and location within
the	community	council	area	can	be	
explored in the following diagrams.
Each dot represents one survey
respondent.
Question 1
What age are you?
Question 2
Which of these describes you?
Question 3
Where do you live/work?
Q1-3

Page 37

7372 7372
We asked respondents to consider
how they would rate each of the
following categories out of 5 today.
The average responses received in
each	category	are	plotted	on	the	
chart	below	as	purple	dots.	We	also	
asked respondents how they felt
these categories had changed in the
last 10 years. The average response
accompanies each dot.
(so	for	example,	on	average	respondents	ranked	sustainability	about	2/5,	
and	considered	it	to	be	approximately	the	same	as	it	was	10	years	ago)	
Q4
poor          excellent

Page 38

7574 7574
We	asked	‘what	do	you	like	about	
where you live?’, for example, what’s
good	about	living	here,	or	what	
should	be	protected	for	the	future?	
These were the key themes that
emerged from your answers:
Q5
Rural Peace & Quiet
Including: quiet, safe, secure, peaceful, relaxing
Mentions: 14
Job Opportunities
Including:	for	growth,	improvement,	jobs	etc
Mentions: 3
Outdoor Activities
Including:	walking,	swimming,	boating,	golf,	fishing,	cycling
Mentions: 21
Community Facilities
Including: School, village hall, park, playpark, restaurants
Mentions: 4
Community Spirit
Including:	close-knit,	community,	
people,	family,	neighbours,	friends	-	
atmosphere, activities
Mentions: 16
History & Heritage
Including:	beautiful	village,	heritage,	
uniqueness, history
Mentions: 9
Scenery & Nature
Including:	natural	beauty,	wide	open	
spaces, mountains, loch, woodlands,
beach,	fresh	air
Mentions: 61
Rural yet Accessible
Including: to work, to Glasgow, to
Central Belt
Mentions: 15

Page 39

7776 7776
Excerpts	from	the	written	responses:
“Spectacular scenery with easy access
to	hill-walking	and	water-based	activities,	
yet still close to local towns and Glasgow.
Still has community spirit including many
families	who	have	been	here	for	decades	
or more.”
“Who wouldn’t want to stay here? Easily
accessible	and	close	to	most	amenities,	
but	having	a	car	is	indeed	an	advantage,	
especially in ‘old age’!”
"Loch views, peace and quietness usually."
"Glen Fruin is serene and peaceful."
"We	live	in	a	most	beautiful	place	with	
ancient history. Our home faces the loch.
There is woodland all around. It feels rural,
but	is	2	miles	from	the	nearest	town	for	
shops and groceries. There are wonderful
walks	nearby.	We	have	good	neighbours.	
My	husband	grew	up	locally	-	and	knows	all	
the special places."
Q5 "It is nice to live in the countryside, with
nature on our doorstep."
"Living in a rural community with like
minded	friendly	neighbours"
"The	incredible	unspoilt	scenery"
"Stunning views and wildlife. Good
atmosphere and activities."
"It's	a	lovely	place	to	be!"
"Using Luss Village Hall for community
events	for	all	members	of	the	community."
"Location, views, loch, woodland, fairy
walk, cycle paths, water sports, hills,  pier,
beach,	job	opportunities	for	young	local	
people	in	local	hotels,	neighbours	,	visitors"
"The peace and quite of countryside with
little	disturbance	from	visitors."
"I	love	the	feeling	of	being	in	the	country	
but	being	a	short	drive	or	train	trip	to	
Glasgow.	I	love	the	natural	beauty	of	the	
area."
"Its	beauty,	and	uniqueness"
contd.

Page 40

7978 7978
We asked ‘what do you NOT like
about	where	you	live?’,	for	example,	
what	makes	it	difficult	to	live	or	stay	
here? These were the key areas of
concern:
Q6
Luss/Aldochlay parking & traffic
Including:	indiscriminate	parking,	ignorance	of	one-way	system,	
speeding	traffic,	lack	of	enforcement,	price	of	parking	permits
Mentions: 25
New development
Including: new houses, car parks, roads, removal of trees
Mentions: 4
A82 congestion, safety & noise
Including: parking and movement in the village in the tourist
season,	ignoring	one	way	system,	lack	of	enforcement,	traffic	
congestion and speed on A82, frequency of accidents, A82 noise
pollution	(esp	motorbikes),	speeds	at	Arden	roundabout
Mentions: 35
Community council
Including: poor communications, not representative
Mentions: 2
Lack of Things for Young People
Including:	main	requests:	bigger	park	and	swings,	more	families,	
more shops
Mentions: 5
Poor public transport
Including:	poor	schedule	especially	to	Helensburgh,	small	bus,	
poor	access	to	bus	stops,	accessibility
Mentions: 29
Excessive tourism
Including: over commercialisation
(shops,	businesses,	ice	cream	vans),	
too	busy,	too	many	tourists,	poor	
visitor management, residents don't
seem	to	be	considered,	can't	enjoy	
own surroundings, don't use local
facilities any more
Mentions: 33
Holiday lets/lack of affordable homes
Including: too few permanent
residents, school is at risk, lack of
housing for younger families
Mentions: 14
Restrictions on development
Including: TPOs, Listed Building
restrictions, excessive restrictions on
sustainable	projects
Mentions: 3
Lack of community activities
Including: events, activities
Mentions: 4
Antisocial behaviour
Including:	jetskis	(noise	pollution),	noisy	
visitors,	inconsiderate	visitors,	littering,	
dirty camping, lack of law enforcement
Mentions: 56
Lack of community facilities
Including: hospital, social care,
fibre	broadband,	maintenance	of	
cyclepaths/footpaths,	access	to	loch	
for	residents'	boats
Mentions: 4

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Excerpts	from	the	written	responses:
“Anti	social	behaviour.	Inconsiderate	
visitors,	and	the	inability	to	enjoy	our	own	
surroundings unless it is ‘out of season’.”
“Ever-increasing	traffic	jams	and	
inconsiderate	parking	cause	huge	problems	
e.g.	inability	of	emergency	services	to	
reach this area and return to hospitals, long
delays	for	business	deliveries,	bus	services	
and key workers.”
“Too	many	houses	are	being	used	as	
holiday lets with no permanent residents,
impacting	on	school	numbers	and	general	
community activities.”
“Luss is now a resort not a village for
residents. Lockdown reminded me of
what it was like in the village when I
was	a	kid	–	it	was	fantastic.	It	should	be	
remembered	that	Luss	welcomes	visitors	
when it is properly managed and has the
infrastructure to cope. There are very few
places in Scotland where the areas of car
Q6
parks	are	about	3	times	bigger	than	the	
village itself.”
"How	difficult	it	is	to	move	around	when	
the visitors are here"
"Overwhelming visitors, dangerous driving,
and	increasing	businesses	encroaching	
every day life of residents"
"Poor	public	transport	especially	to	
Helensburgh!	So	bad	for	us	young	people	
to get to places and return home."
"Noise,	litter,	people	not	respecting	the	
environment.	Smouldering	barbecues	
being	left,	can	large	containers	be	provided	
where	they	can	be	disposed	of.	Modern	
benches		and	tables	that	aren’t	burnt	out	
like currently near Duck Bay Marina, have
fire	resistant	sitting	facilities.	Need	more	
visibility	of	National	Park	staff	providing	
information and talks on how the Park
works and the environment."
"It is very hard to get here if you can't
drive"
"Traffic	management	could	be	better	at	
or	on	the	Arden	roundabout.	Vehicles	
are passing through at too high a speed.
Should	have	traffic	management	measures	
approaching	the	roundabout	both	ways	on	
the A82."
contd.

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8382 8382
Issues were shared to a degree across
demographics, however there were
instances where a particular demographic
felt	more	or	less	strongly	about	something:
Anti-social behaviour	was	raised	by	
all	demographics,	but	most	commonly	
among	30-44	and	45-59	year	olds.	It	was	
mentioned	by	more	than	50%	of	people	
who	responded	in	Luss	(51%)	and	Arden	&	
Muirlands	(56%).	38%	of	respondents	who	
work	in	the	area	(rather	than	residents)	
identified	anti-social	behaviour	as	an	issue.
Issues around the A82, including
congestion, safety and noise were raised
most	frequently	by	residents	of	Arden	and	
Muirlands (76% of residents mentioned
this),	than	Luss	(13%).	This	was	also	
mentioned	most	by	people	aged	45-59	or	
older.
Excessive tourism was a concern for
28% of all survey respondents. In Luss,
the percentage increased to 38% of
respondents.
Q6
Poor public transport was mentioned
29 times in total, with more than 50% (15
mentions)	of	those	mentions	coming	from	
respondents who work in the area. More
than	50%	of	mentions	(15	mentions)	were	
also	from	respondents	aged	16-29.
Issues around excessive holiday lets and
lack of affordable housing were mentioned
14	times	in	total,	with	more	than	50%	(8)	of	
mentions coming from respondents who
work in the area. Only 1 of the 14 mentions
came from a respondent who didn’t live or
work in Luss.
The issue of jetskis	and	general	behaviour	
on the loch is included in the theme of
‘antisocial	behaviour’	above,	but	is	also	
notable	for	the	number	of	responses	it	
received in its own right.
The word ‘jetski’ was mentioned
negatively in 23 written responses.
“The	loch	is	out	of	control	–	ban	jetskis	and	
get	speedboats	out	of	the	bay.”
“Jetskis	spoil	the	tranquillity	–	very	noisy	
and	most	do	not	abide	by	the	speed	limit.”
“Fast	boats	and	jetskis	ignore	the	rules	of	
the	water,	maybe	unaware	of	the	danger	
they are causing to themselves and others.”
contd.

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8584 8584
To conclude, we asked ‘what do you
want to happen in your community’s
future?’ This is what you told us:
Q7 Address anti-social behaviour
Including:	tackle	the	minority	-	
more proactive management and
enforcement on land and water
(especially	jetskis),	noise	pollution,	
evenings too
Mentions: 31
Protect heritage & natural beauty
Including: protect nature, avoid
unsightly development, spread new
development	around	and/or	restrict	it	
in	Luss,	cap	on	new	businesses,	keep	
green spaces, rewild Glen Fruin
Mentions: 16
Enforcement against dirty camping
Including: enforcement
Mentions: 3
More climate friendly
Including: allow solar panels on roofs,
less	bureaucratic	planning,	grow	more	
food	locally,	better	walking	and	cycling	
routes,	stop	cutting	wildflowers	on	
verges
Mentions: 11
Better connections
Including:	more	buses	to	Helensburgh,	
more	bus	stops,	better	walking/cycling	
routes,	better	broadband
Mentions: 31
Reduce litter
Including: enforcement, management,
education
Mentions: 14
Road improvements
Including:	A82	road	safety	and	congestion,	Arden	roundabout,	
Glen	Douglas	road	improvements	(signage,	passing	places)
Mentions: 13
Affordable homes
Including:	more	affordable	homes	for	families	and	workers,	fewer	
holiday homes
Mentions: 27
Better communication/collaboration with authorities
Including: open engagement, working together on solutions, more
open Community Council, joined up planning for whole area down
to the Vale
Mentions: 6
Focus on the community
Including: stop over commercialisation; more things for locals;
activities	for	all	ages	(e.g.	canoeing,	walks)	more	for	kids	(improve	
playpark);	support	community	facilities	like	hall,	church	and	school;	
reinstate A+E at Vale hospital; moorings for locals; new community
hub	(indoor/outdoor	activities,	teen	space);	shop	for	locals;	more	
employment opportunities; social care
Mentions: 45
Better management of visitors, parking and traffic
Including: parking restrictions and enforcement; responsive police,
park	wardens	and	traffic	wardens;	improve	traffic	management;	
reduced	visitor	numbers;	better	toilet	facilities;	remove	ice	cream	
vans;	beach	access	and	management;	lighting;	visitor	information/
interpretation;	more	accessible	facilities
Mentions: 42

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8786 8786
Excerpts	from	the	written	responses:
“Visitors are here to stay and are a vital
part of local economy however the
numbers	must	be	better	managed.”
“More	accessible	housing	is	needed	to	
make	it	a	sustainable	community	ie.	keep	
the	school	alive.	Something	needs	to	be	
done	to	reduce	the	number	of	properties	
being	bought	for	holiday	homes	–	it	is	
killing the community.”
“Ban jet skis from the Loch”
“Let	the	community	get	its	village	back.	
Lockdown was amazing, I met folks I had
not	seen/spoken	to	in	years,	locals	started	
talking again.”
"Open and transparent engagement with
locals. Finding and agreeing solutions to
tackle	our	challenges	arising	from	being	a	
‘destination’."
"Be more things for the locals rather than
Q7
the tourists"
"Much more proactive law enforcement on
the Loch and around residential areas."
"I	want	the	village	to	be	a	lovely	spot	for	
genuine	tourists	to	enjoy	&	I'd	love	to	be	
able	to	sit	in	the	garden	&	read	a	book	
without	being	overly	distracted	by	the	
amount of noise pollution."
"A	safer	and	more	enjoyable	environment	
for	both	residents	and	good,	respectful	
tourists	who	contribute	to	the	economy	
and	don’t	cause	trouble."
"Better	public	transport	links,	buses	more	
frequent	and	the	last	bus	to	be	later	-	
particularly for people who work in the
area. More policing especially during good
weather.	Housing	available	for	people	
wanting to work in the area."
"Affordable	housing	for	workers.
More	transport	links	-	later	last	bus.
More	bins.	Ban	of	jetskis."
"Put	more	buses	on."
"Indoor and outdoor facilities for kids and
teenagers."
"More nature awareness. Support for
walkers and cyclists."
contd.

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8988 8988
Again, most desires and aspirations were
shared across demographics, however
there were instances where a particular
demographic felt more or less strongly
about	something	they	wanted	to	see	in	the	
community’s future:
Desire to see issues with management of
visitors, parking, and traffic resolved was
a	view	shared	by	the	whole	community,	but	
most	significantly	in	the	45-59	demographic	
(58%	of	whom	mentioned	it).
The desire to see better connections,
including	public	transport	and	active	travel,	
was	most	significantly	held	by	the	16-29	
and	30-44	demographics,	between	which	
make up 74% of the mentions for this. 21
of	the	31	mentions	of	this	(68%)	were	also	
made	by	those	respondents	working	in	the	
community, rather than living here. Only 12%
of	residents	mentioned	better	connections	
as an aspiration.
Similarly,	over	50%	(14	of	27)	of	the	
mentions of more affordable housing
Q7
were	made	by	respondents	working	in	the	
community, rather than living here. 50%
of	respondents	in	the	30-44	demographic	
(both	living	and	working)	mentioned	this	as	
an aspiration.
At a classroom session with Luss Primary
School	pupils	to	help	them	think	about	
the future of the area, popular topics of
discussion were the lack of things to do,
and of other families and children.
Excerpts from the children’s responses:
“More things for locals rather than the
tourists.”
“I	would	like	a	bigger	slide	and	swings”
“More	stuff	for	kids	to	do,	better	bus	times	
to	Helensburgh,	more	houses	for	locals,	
less holiday homes.”
contd.

Page 46

OUR
PLACE
OUR
FUTURE
OUR
PLACE
OUR
FUTURE
This is OUR PLACE
and this is OUR FUTURE
Preparation	of	this	Local	Place	Plan	has	been	facilitated	by	Luss	and	Arden	
Community	Council	on	behalf	of	the	local	community.		We	are	grateful	to	
Luss Estates Company and Loch Lomond and the Trossachs National Park for
their	financial	support	in	preparing	this	Plan,	to	the	many	local	people	and	
organisations	who	have	contributed	to	the	plan’s	preparation,	and	to	Page\Park	
Architects and Nick Wright Planning for their professional support.