Democracy Spraffa

Bt Public Telephone Kiosk Removal Consultation

Argyll and Bute Council · 18 June 2025
Back to Planning, Protective Services and Licensing Committee — 18 June 2025 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

ARGYLL AND BUTE COUNCIL 
PPSL COMMITTEE                                                      
DEVELOPMENT & ECONOMIC
GROWTH 
18th June 2025 
BT Public Telephone Kiosk Removal Consultation 
1.0 EXECUTIVE SUMMARY 
1.1 The purpose of this brief report is to bring to the members of this committee’s
attention the current consultation that BT is undertaking to potentially remove 74
Public Call Boxes (PCB’s) across Argyll and Bute. 
1.2 The consultation is due to end on the 12 August 2025 ahead of the next meeting
of this committee. Ofcom has outlined that a 90 day public consultation must be
undertaken to remove any PCB’s. 
1.3 The consultation Period begins when notification is placed in one of the Kiosks
in question. 
1.4 All impacted Community Councils have been notified with some already having
returned their response. 
1.5 The community is being asked if they wish to Adopt the Kiosk, refuse removal
and Retain the Kiosk, or agree to its removal. 
1.6 The full list of Kiosks can be found in appendix 1 of this report   
2.0 RECOMMENDATIONS 
2.1 It is recommended that PPSL: 
(a) Acknowledge this consultation. 
(b) Delegate power to Chair and Vice Chair of PPSL Committee to approve
Officer’s response to BT before the consultation deadline of 12/08/25
with decisions that are received from impacted communities to
Adopt/Retain/Remove kiosks. 
(c) In the event of a Community Council not responding, confirm whether
the Council’s response should be block or permit removal of kiosk.

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3.0 DETAIL & BACKGROUND 
3.1  This brief report is to bring to the attention of the members of this committee a
BT consultation on Public Call Boxes (PCB’s). 
3.2 This consultation is the proposal to remove 74 PCB’s in various locations across
Argyll and Bute. As part communities are being asked if they would like to adopt
a kiosk for another purpose, agree to its removal or object to its removal, which
they can do by contacting the council’s planning department. 
3.3 Full list of PCB’s in the consultation can be found in appendix 1 
3.4 Communication sent to impacted Community Councils can be found in appendix
2
3.5 Before BT can remove PCB’s Ofcom have stated that a notice must be clearly
visible in a Kiosk that they are planning to remove for a minimum of 90 days. 
3.6 Additionally the Council’s Planning Department has the ability to block any such
removal. However, there must be a valid reason to block the removal unlike the
previous local Veto   
3.7 As the use of PCB’s has declined significantly over the years BT are looking to
rationalise their network of Public Payphones. 
3.8 Several years ago BT undertook a previous rationalisation programme which
resulted in the removal of numerous PCB’s, however Ofcom stepped in and said
that the criteria BT were using was not adequate and did not consider the lack of
mobile coverage particularly in rural areas. 
3.9 With regards to the criteria changes that Ofcom made for a PCB removal, they
have also changed to criteria which a council can object to a PCB removal. 
3.10 In identifying the relevant criteria against which ‘Protected PCBs’ would be
assessed, Ofcom took account of the reasonable needs of PCB users and
proposed that BT and would not be able to remove a PCB where it met any of
the following criteria: 
• does not have coverage from all four mobile network providers;  
• is sited at an accident or suicide hotspot;  
• has made 52 or more calls over the past 12 months; or 
• there is a relevant exceptional circumstance which means the PCB is  
needed. 
3.11 We circulated a communication to 24 impacted local Community Councils
highlighting that PCB’s in their area were under review. We have currently had a
response from a few of them indicating a mixture of all 3 options. Several
wishing to adopt a kiosk for an alternative use. Some have highlighted that
although the payphone hadn’t been used, they think it should stay for resilience

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purposes.   
3.12 Having spoken to BT they are unclear how this resilience justification for
retention would be taken. As the whole point of exercise was to remove kiosks
that are not used. 
4.0 IMPLICATIONS 
4.1 Policy: n/a 
4.2 Financial: n/a 
4.3 Legal: n/a 
4.4 HR: n/a 
4.5 Customer Service:
n/a 
4.6 Risk: n/a 
4.7 Climate Change:
Potential loss of storm
resilience 
4.8 Fairer Scotland
Duty: n/a 
4.9 Equalities –
Protected
Characteristics: n/a 
4.10 Socio-economic
Duty: Loss of
communication method
of disadvantaged
individuals 
4.11 Island
Communities: Potential
loss of storm resilience/
potential alternative use
case of current obsolete
infrastructure. 
4.9 The Rights of the
Child (UNCRC):
Potential loss of
emergency
communication method. 
Executive Director with responsibility for Development and Economic Growth
Policy Lead: Cllr Kieron Green
Friday 6th June 2025                                                  
For further information contact: 
Iain MacInnes
Strategic Transportation Policy Officer
Iain.macinnes@argyll-bute.gov.uk
0154660464

Page 4

APPENDICES 
Appendix 1 
Ref. Call box ID Address Post Code Relevant Public
Body
Removal
proposal sent
Representation
period ends                      Mobile coverage
Mobile
Coverage
OK?
Total
calls (last
12
months)
Helpline
calls (last 12
months)
High
frequency
accident
location
High
frequency
suicide
location
BT Evidence
of other
reasonable
need
EE Three O2 Vodafone <52 calls
<12 calls or
Helplines
Partnership
approve
No pattern
of serious
accidents in
close
proximity
Not
identified by
Helplines
Partnership
No other
evidence
1 01369703190 PCO   PCO1 SANDHAVEN SANDBANK DUNOON PA23 8QW Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 0 0 0 0 0
2 01369704431 PCO1 ROBERTSON TERRACE SANDBANK DUNOON PA23 8PT Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 1 0 0 0 0
3 01369840297 PCO   PCO1 SUB POST OFFICE  KILMUN DUNOON PA23 8SB Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 5 0 0 0 0
R 4 01369860211 GLENBRANTER/STRACHUR   PCO1  STRACHUR CAIRNDOW PA27 8DJ Argyll and Bute 14/05/2025 12/08/2025 3 4 3 4 Y 0 0 0 0 0
A 5 01369860220 O/S TEL EXCH   PCO1  STRACHUR CAIRNDOW PA27 8DG Argyll and Bute 14/05/2025 12/08/2025 3 4 3 3 Y 1 0 0 0 0
R 6 01369860234 PCO   PCO1  STRATHLACHLAN CAIRNDOW PA27 8DB Argyll and Bute 14/05/2025 12/08/2025 4 3 4 4 Y 5 0 0 0 0
R 7 01436673233 PCO  1  COLLINS ROAD  HELENSBURGH G84  7UA Argyll and Bute 14/05/2025 12/08/2025 3 3 3 4 Y 0 0 0 0 0
R 8 01436673886 O/S NAVAL PROVOST HQ   PCO1 CHURCHILL SQUARE  HELENSBURGH G84  9HL Argyll and Bute 14/05/2025 12/08/2025 3 3 3 3 Y 0 0 0 0 0
9 01436810272 ADJ TO SUB POST OFFICE   PCO1 THE FAIRWAY GARELOCHHEAD HELENSBURGH G84  0BA Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 3 0 0 0 0
A 10 01436842225 PCO   PCO1 FAIRFIELD GARDENS KILCREGGAN HELENSBURGH G84  0HS Argyll and Bute 14/05/2025 12/08/2025 3 3 3 3 Y 0 0 0 0 0
A 11 01436842294 ADJ TO POST OFFICE   PCO1 SHORE ROAD COVE HELENSBURGH G84  0LR Argyll and Bute 14/05/2025 12/08/2025 3 3 3 3 Y 5 0 0 0 0
12 01496810200 PCO JCT SCHOOL STREET  PCO1 MAIN STREET BOWMORE ISLE OF ISLAY PA43 7JH Argyll and Bute 14/05/2025 12/08/2025 3 4 4 3 Y 14 0 0 0 0
13 01496810272 PCO JCT BEECH AVENUE  PCO1 ELDER CRESCENT BOWMORE ISLE OF ISLAY PA43 7HU Argyll and Bute 14/05/2025 12/08/2025 4 4 4 3 Y 13 0 0 0 0
14 01496810426 PCO   PCO1 STANALANE BOWMORE ISLE OF ISLAY PA43 7LA Argyll and Bute 14/05/2025 12/08/2025 4 4 4 3 Y 12 0 0 0 0
A 15 01496820209 PCO   PCO1  LAGG ISLE OF JURA PA60 7XQ Argyll and Bute 14/05/2025 12/08/2025 3 3 3 3 Y 0 0 0 0 0
16 01496820211 NEW TERMINAL/FEOLIN FERRY  PCO2 PCO2  CRAIGHOUSE ISLE OF JURA PA60 7XX Argyll and Bute 14/05/2025 12/08/2025 3 3 4 3 Y 0 0 0 0 0
A 17 01496820232 ARDFIN  PCO1 PCO1  CRAIGHOUSE ISLE OF JURA PA60 7XX Argyll and Bute 14/05/2025 12/08/2025 3 3 4 3 Y 0 0 0 0 0
18 01496840287 PCO OPP PORT ASKAIG HOTEL & PO  PCO1  PORT ASKAIG ISLE OF ISLAY PA46 7RB Argyll and Bute 14/05/2025 12/08/2025 3 4 4 4 Y 1 0 0 0 0
19 01496840635 PCO JUNCTION A846  PCO1 LAOIGAN PLACE KEILLS ISLE OF ISLAY PA46 7RQ Argyll and Bute 14/05/2025 12/08/2025 4 4 4 3 Y 0 0 0 0 0
20 01496850300 A847 OPP PUBLIC TOILETS AT PIER ENTRANCE  PCO1  BRUICHLADDICH ISLE OF ISLAY PA49 7UN Argyll and Bute 14/05/2025 12/08/2025 3 4 4 4 Y 5 0 0 0 0
21 01496850301 PCO JUNCTION MAIN STREET  PCO1 SCHOOL STREET PORT CHARLOTTE ISLE OF ISLAY PA48 7TW Argyll and Bute 14/05/2025 12/08/2025 3 3 4 3 Y 6 0 0 0 0
22 01496860225 PCO OPP 7  PCO1 CAMPBELL PLACE PORTNAHAVEN ISLE OF ISLAY PA47 7SQ Argyll and Bute 14/05/2025 12/08/2025 4 4 3 4 Y 2 0 0 0 0
23 01496860245 PCO   PCO1 MAIN STREET PORT WEMYSS ISLE OF ISLAY PA47 7SR Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 0 0 0 0 0
24 01546510220 OPP. HOTEL   PCO1  KILMARTIN LOCHGILPHEAD PA31 8RQ Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 0 0 0 0 0
25 01546602278 PCO   PCO1 CHALMERS STREET ARDRISHAIG LOCHGILPHEAD PA30 8DX Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 0 0 0 0 0
26 01546830210 BELLANOCH S.P.O.   GARAGE  BELLANOCH LOCHGILPHEAD PA31 8SN Argyll and Bute 14/05/2025 12/08/2025 4 4 3 4 Y 0 0 0 0 0
27 01546830231 PCO AT COFFEE SHOP CRINAN BASIN  PCO1  CRINAN LOCHGILPHEAD PA31 8SW Argyll and Bute 14/05/2025 12/08/2025 3 3 3 3 Y 10 0 0 0 0
28 01583421257 PCO OS 7 MUASDALE COTTAGES  PCO1  MUASDALE TARBERT PA29 6XD Argyll and Bute 14/05/2025 12/08/2025 3 4 4 3 Y 0 0 0 0 0
29 01583431230 OPP KILORAN HOUSE OPP THE MANSE  PCO1  CARRADALE CAMPBELTOWN PA28 6QG Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 1 0 0 0 0
30 01583441220 PCO OPP TAYINLOAN VILLAGE HALL  PCO1  TAYINLOAN TARBERT PA29 6XG Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 1 0 0 0 0
31 01583441296 FERRY TERMINAL NEAR PUBLIC TOILETS  PCO1 FERRY ROAD TAYINLOAN TARBERT PA29 6XQ Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 15 0 0 0 0
32 01583505231 PCO   PCO1   ISLE OF GIGHA PA41 7AA Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 0 0 0 0 0
33 01586551143 BURNBANK PLACE OUTSIDE 20 LONGROW  PCO1 BURNBANK STREET  CAMPBELTOWN PA28 6JD Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 32 0 0 0 0
34 01586552035 PCO OPP CAR PARK  PCO1  PENINVER CAMPBELTOWN PA28 6QP Argyll and Bute 14/05/2025 12/08/2025 3 3 3 3 Y 0 0 0 0 0
35 01586552733 PCO JUNCTION RANGE ROAD  PCO1 RALSTON ROAD  CAMPBELTOWN PA28 6LF Argyll and Bute 14/05/2025 12/08/2025 4 4 4 3 Y 0 0 0 0 0
36 01586554815 PCO O/S 103 JCT HILLSIDE RD  PCO1 MILLKNOWE  CAMPBELTOWN PA28 6NJ Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 0 0 0 0 0
37 01586810284 PCO NEAR 1 BURNBANK COTTAGES  PCO1  DRUMLEMBLE CAMPBELTOWN PA28 6PW Argyll and Bute 14/05/2025 12/08/2025 3 4 4 3 Y 0 0 0 0 0
38 01586820200 AT DRUMALEA FARM COTTAGES   PCO1  KILKENZIE CAMPBELTOWN PA28 6QD Argyll and Bute 14/05/2025 12/08/2025 3 4 3 3 Y 0 0 0 0 0
39 01631562509 PCO   PCO1 LONGSDALE ROAD  OBAN PA34 5JU Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 18 0 0 0 0
40 01631562577 O/S POST OFFICE   PCO1 JANE ROAD DUNBEG OBAN PA37 1QE Argyll and Bute 14/05/2025 12/08/2025 3 4 3 3 Y 7 0 0 0 0
41 01631562977 PCO   PCO1 KNIPOCH PLACE  OBAN PA34 4ED Argyll and Bute 14/05/2025 12/08/2025 3 4 4 3 Y 9 0 0 0 0
42 01631563282 PCO   PCO1 CORRAN ESPLANADE  OBAN PA34 5AQ Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 32 0 0 0 0
43 01631563644 PCO   PCO1 MCCAIG ROAD  OBAN PA34 4YD Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 8 0 0 0 0
44 01631564851 PCO   PCO1 LOCHNELL ROAD DUNBEG OBAN PA37 1QJ Argyll and Bute 14/05/2025 12/08/2025 3 4 3 4 Y 29 0 0 0 0
45 01631565360 ENTRANCE TO MILLPARK   PCO1 MILLPARK TERRACE SOROBA ROAD  OBAN PA34 4JH Argyll and Bute 14/05/2025 12/08/2025 4 4 4 3 Y 0 0 0 0 0
46 01631760255 PORT RAMSAY   PCO1  LISMORE OBAN PA34 5UN Argyll and Bute 14/05/2025 12/08/2025 3 3 4 3 Y 0 0 0 0 0
47 01680300320 PCO   PCO1 POST OFFICE  SALEN ISLE OF MULL PA72 6JD Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 0 0 0 0 0
48 01680300339 PCO   PCO1  AROS ISLE OF MULL PA72 6JP Argyll and Bute 14/05/2025 12/08/2025 3 4 4 4 Y 0 0 0 0 0
49 01680812498 PCO INFORMATION OFFICE  THE PIER HEAD  CRAIGNURE ISLE OF MULL PA65 6AY Argyll and Bute 14/05/2025 12/08/2025 4 4 4 3 Y 0 0 0 0 0
A 50 01680814226 PCO   PCO1  CROGGAN ISLE OF MULL PA63 6AH Argyll and Bute 14/05/2025 12/08/2025 3 3 3 3 Y 0 0 0 0 0
51 01688302312 PCO   PCO1 ROCKFIELD ROAD TOBERMORY ISLE OF MULL PA75 6PN Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 1 0 0 0 0
52 01688302337 PCO   PCO1 CREAGAN PARK ERRAY ROAD TOBERMORY ISLE OF MULL PA75 6PT Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 1 0 0 0 0
53 01688302385 PCO   PCO1 ALBERT STREET TOBERMORY ISLE OF MULL PA75 6PJ Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 0 0 0 0 0
54 01700504091 NEAR ASCOG CHURCH   PCO1  ASCOG ISLE OF BUTE PA20 9EU Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 0 0 0 0 0
55 01700504103 CORNER OF ESPLANADE   PCO1 ARGYLE STREET ROTHESAY ISLE OF BUTE PA20 0AT Argyll and Bute 14/05/2025 12/08/2025 4 4 3 3 Y 4 0 0 0 0
56 01700504155 PCO   PCO1 ARGYLE PLACE ROTHESAY ISLE OF BUTE PA20 0BA Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 16 0 0 0 0
57 01700504302 PCO   PCO1 HIGH STREET ROTHESAY ISLE OF BUTE PA20 9AR Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 7 0 0 0 0
58 01700504329 PCO   PCO1 SHORE ROAD PORT BANNATYNE ISLE OF BUTE PA20 0LQ Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 0 0 0 0 0
59 01700504474 JCT GROSVENOR ROAD AT OLD CRAIGMORE PIER  PCO1 MOUNTSTUART ROAD ROTHESAY ISLE OF BUTE PA20 9LD Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 0 0 0 0 0
60 01700504481 PCO   PCO1 ARDBEG ROAD ROTHESAY ISLE OF BUTE PA20 0NL Argyll and Bute 14/05/2025 12/08/2025 4 3 4 4 Y 2 0 0 0 0
61 01700831233 PCO   PCO1 FIRST FLOOR  KILCHATTAN BAY ISLE OF BUTE PA20 9NL Argyll and Bute 14/05/2025 12/08/2025 3 3 4 3 Y 0 0 0 0 0
62 01852200282 PCO   PCO1 AT SUB POST OFFICE  ARDUAINE OBAN PA34 4XQ Argyll and Bute 14/05/2025 12/08/2025 4 4 3 4 Y 0 0 0 0 0
63 01852314229 PCO   PCO1 CULLIPOOL SUB POST OFFICE  CULLIPOOL OBAN PA34 4TX Argyll and Bute 14/05/2025 12/08/2025 3 3 3 4 Y 0 0 0 0 0
64 01852314236 ADJ WAITING ROOM /FERRY SLIP   PCO1 CULLIPOOL SUB POST OFFICE  CULLIPOOL OBAN PA34 4TX Argyll and Bute 14/05/2025 12/08/2025 3 3 3 4 Y 3 0 0 0 0
65 01866822596 PCO PCO IN CAR PARK  INVERAWE FISHERIES  INVERAWE TAYNUILT PA35 1HU Argyll and Bute 14/05/2025 12/08/2025 4 4 3 4 Y 0 0 0 0 0
66 01879230360 FRONT OF STONE SHED   PCO1 UP FROM MIDDLE PIER   ISLE OF COLL PA78 6TB Argyll and Bute 14/05/2025 12/08/2025 3 4 3 4 Y 0 0 0 0 0
67 01880760221 COUR   MARCH COTTAGE  CARRADALE CAMPBELTOWN PA28 6QL Argyll and Bute 14/05/2025 12/08/2025 3 3 4 4 Y 0 0 0 0 0
68 01880760229 PCO   PCO1 AT SUB POST OFFICE  SKIPNESS TARBERT PA29 6XT Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 1 0 0 0 0
69 01880760257 CLAONAIG FERRY TERMINAL   PCO1  SKIPNESS TARBERT PA29 6YG Argyll and Bute 14/05/2025 12/08/2025 3 3 3 4 Y 0 0 0 0 0
70 01880820025 PCO   PCO1 COASTGUARD OFFICE HARBOUR STREET  TARBERT PA29 6UD Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 0 0 0 0 0
71 01880820221 PCO   PCO1 BRUCEHILL  TARBERT PA29 6TG Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 1 0 0 0 0
72 01880820256 PCO   PCO1 BARMORE ROAD  TARBERT PA29 6TW Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 0 0 0 0 0
73 01880820519 ADJACENT BUS SHELTER   PCO1 BARMORE ROAD  TARBERT PA29 6TW Argyll and Bute 14/05/2025 12/08/2025 4 4 4 4 Y 1 0 0 0 0
1 1951200324 Scalsaig Harbour, Isle of Colonsay PA61 7YW Argyll and Bute 27/05/2025 27/08/2025

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Appendix 2 
Sandbank Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1 SANDHAVEN SANDBANK DUNOON PA23 8QW Callbox ID: 01369703190
- PCO1 ROBERTSON TERRACE SANDBANK DUNOON PA23 8PT Callbox ID: 01369704431  
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Ardrishaig Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt

Page 6

BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1 CHALMERS STREET ARDRISHAIG LOCHGILPHEAD PA30 8DX Callbox ID:
01546602278 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Bute Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- NEAR ASCOG CHURCH   PCO1  ASCOG ISLE OF BUTE PA20 9EU Callbox ID: 01700504091
- CORNER OF ESPLANADE   PCO1 ARGYLE STREET ROTHESAY ISLE OF BUTE PA20 0AT Callbox
ID: 01700504103
- PCO   PCO1 ARGYLE PLACE ROTHESAY ISLE OF BUTE PA20 0BA Callbox ID:  01700504155
- PCO   PCO1 HIGH STREET ROTHESAY ISLE OF BUTE PA20 9AR Callbox ID: 01700504302

Page 7

- PCO   PCO1 SHORE ROAD PORT BANNATYNE ISLE OF BUTE PA20 0LQ Callbox ID:
01700504329
- JCT GROSVENOR ROAD AT OLD CRAIGMORE PIER  PCO1 MOUNTSTUART ROAD ROTHESAY
ISLE OF BUTE PA20 9LD Callbox ID: 01700504474
- PCO   PCO1 ARDBEG ROAD ROTHESAY ISLE OF BUTE PA20 0NL Callbox ID: 01700504481
- PCO   PCO1 FIRST FLOOR  KILCHATTAN BAY ISLE OF BUTE PA20 9NL Callbox ID: 01700831233
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Campbeltown Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- BURNBANK PLACE OUTSIDE 20 LONGROW  PCO1 BURNBANK STREET  CAMPBELTOWN PA28
6JD Callbox ID: 01586551143
- PCO JUNCTION RANGE ROAD  PCO1 RALSTON ROAD  CAMPBELTOWN PA28 6LF Callbox ID:
01586552733
- PCO O/S 103 JCT HILLSIDE RD  PCO1 MILLKNOWE  CAMPBELTOWN PA28 6NJ Callbox ID:
01586554815
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer

Page 8

Coll Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- FRONT OF STONE SHED   PCO1 UP FROM MIDDLE PIER   ISLE OF COLL  PA78 6TB Callbox ID:
01879230360
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Cove and Kilcreggan Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service).

Page 9

If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1 FAIRFIELD GARDENS KILCREGGAN HELENSBURGH G84 0HS Callbox ID:
01436842225
- ADJ TO POST OFFICE   PCO1 SHORE ROAD COVE HELENSBURGH G84 0LR Callbox ID:
01436842294
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Dunadd Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- OPP. HOTEL   PCO1  KILMARTIN LOCHGILPHEAD PA31 8RQ Callbox ID: 01546510220
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer

Page 10

Dunbeg Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- O/S POST OFFICE   PCO1 JANE ROAD DUNBEG OBAN PA37 1QE Callbox ID: 01631562577
- PCO   PCO1 LOCHNELL ROAD DUNBEG OBAN PA37 1QJ Callbox ID: 01631564851
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
East Kintyre Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not

Page 11

be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- OPP KILORAN HOUSE OPP THE MANSE  PCO1  CARRADALE CAMPBELTOWN PA28 6QG
Callbox ID: 01583431230
- PCO OPP CAR PARK  PCO1  PENINVER CAMPBELTOWN PA28 6QP Callbox ID: 01586552035
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Garelochhead Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- ADJ TO SUB POST OFFICE   PCO1 THE FAIRWAY GARELOCHHEAD HELENSBURGH G84  0BA
Callbox ID: 01436810272
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer

Page 12

Gigha Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1   ISLE OF GIGHA PA41 7AA Callbox ID: 01583505231
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Helensburgh Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on

Page 13

your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO  1  COLLINS ROAD  HELENSBURGH G84  7UA Callbox ID: 01436673233
- O/S NAVAL PROVOST HQ   PCO1 CHURCHILL SQUARE  HELENSBURGH G84  9HL Callbox ID:
01436673886
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Islay Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO JCT SCHOOL STREET  PCO1 MAIN STREET BOWMORE ISLE OF ISLAY PA43 7JH Callbox ID:
01496810200
- PCO JCT BEECH AVENUE  PCO1 ELDER CRESCENT BOWMORE ISLE OF ISLAY PA43 7HU Callbox
ID: 01496810272
- PCO   PCO1 STANALANE BOWMORE ISLE OF ISLAY PA43 7LA Callbox ID: 01496810426
- PCO OPP PORT ASKAIG HOTEL & PO  PCO1  PORT ASKAIG ISLE OF ISLAY PA46 7RB Callbox ID:
01496840287
- PCO JUNCTION A846  PCO1 LAOIGAN PLACE KEILLS ISLE OF ISLAY PA46 7RQ 01496840635
- A847 OPP PUBLIC TOILETS AT PIER ENTRANCE  PCO1  BRUICHLADDICH ISLE OF ISLAY PA49
7UN Callbox ID: 01496850300

Page 14

- PCO JUNCTION MAIN STREET  PCO1 SCHOOL STREET PORT CHARLOTTE ISLE OF ISLAY PA48
7TW Callbox ID: 01496850301
- PCO OPP 7  PCO1 CAMPBELL PLACE PORTNAHAVEN ISLE OF ISLAY PA47 7SQ Callbox ID:
01496860225
- PCO   PCO1 MAIN STREET PORT WEMYSS ISLE OF ISLAY PA47 7SR Callbox ID: 01496860245
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Jura Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1  LAGG ISLE OF JURA PA60 7XQ Callbox ID: 01496820209
- NEW TERMINAL/FEOLIN FERRY  PCO2 PCO2  CRAIGHOUSE ISLE OF JURA PA60 7XX Callbox ID:
01496820211  
- ARDFIN  PCO1 PCO1  CRAIGHOUSE ISLE OF JURA PA60 7XX Callbox ID: 01496820232 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer

Page 15

Kilninver & Kilmelford Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1 AT SUB POST OFFICE  ARDUAINE OBAN PA34 4XQ Callbox ID: 01852200282
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Lismore Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on

Page 16

your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PORT RAMSAY   PCO1  LISMORE OBAN PA34 5UN Callbox ID: 01631760255 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Kilmun Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th d May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1 SUB POST OFFICE  KILMUN DUNOON PA23 8SB Callbox ID: 01369840297 
(This box is both Listed and within the LLT Planning Area)
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Strachur Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone

Page 17

boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- GLENBRANTER/STRACHUR   PCO1  STRACHUR CAIRNDOW PA27 8DJ Callbox ID:
01369860211 
- O/S TEL EXCH   PCO1  STRACHUR CAIRNDOW PA27 8DG Callbox ID: 01369860220 
- PCO   PCO1  STRATHLACHLAN CAIRNDOW PA27 8DB Callbox ID: 01369860234
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Luing Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows:

Page 18

- PCO   PCO1 CULLIPOOL SUB POST OFFICE  CULLIPOOL OBAN PA34 4TX Callbox ID:
01852314229 
- ADJ WAITING ROOM /FERRY SLIP   PCO1 CULLIPOOL SUB POST OFFICE  CULLIPOOL OBAN
PA34 4TX Callbox ID: 01852314236 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Mull Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1 POST OFFICE  SALEN ISLE OF MULL PA72 6JD Callbox ID: 01680300320 
- PCO   PCO1  AROS ISLE OF MULL PA72 6JP Callbox ID: 01680300339
- PCO INFORMATION OFFICE  THE PIER HEAD  CRAIGNURE ISLE OF MULL PA65 6AY Callbox ID:
01680812498 
- PCO   PCO1  CROGGAN ISLE OF MULL PA63 6AH Callbox ID: 01680814226 
- PCO   PCO1 ROCKFIELD ROAD TOBERMORY ISLE OF MULL PA75 6PN Callbox ID:
01688302312 
- PCO   PCO1 CREAGAN PARK ERRAY ROAD TOBERMORY ISLE OF MULL PA75 6PT Callbox ID:
01688302337 
- PCO   PCO1 ALBERT STREET TOBERMORY ISLE OF MULL PA75 6PJ Callbox ID: 
01688302385 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer

Page 19

North Knapdale Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- BELLANOCH S.P.O.   GARAGE  BELLANOCH LOCHGILPHEAD PA31 8SN Callbox ID:
01546830210 
- PCO AT COFFEE SHOP CRINAN BASIN  PCO1  CRINAN LOCHGILPHEAD PA31 8SW Callbox ID:
01546830231 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Oban Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should

Page 20

also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO   PCO1 LONGSDALE ROAD  OBAN PA34 5JU Callbox ID: 01631562509 
- PCO   PCO1 KNIPOCH PLACE  OBAN PA34 4ED Callbox ID: 01631562977 
- PCO   PCO1 CORRAN ESPLANADE  OBAN PA34 5AQ Callbox ID: 01631563282
- PCO   PCO1 MCCAIG ROAD  OBAN PA34 4YD Callbox ID: 01631563644
- ENTRANCE TO MILLPARK   PCO1 MILLPARK TERRACE SOROBA ROAD  OBAN PA34 4JH Callbox
ID: 01631565360
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Tarbert & Skipness Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- COUR   MARCH COTTAGE  CARRADALE CAMPBELTOWN PA28 6QL Callbox ID: 01880760221
- PCO   PCO1 AT SUB POST OFFICE  SKIPNESS TARBERT PA29 6XT Callbox ID: 01880760229 
- CLAONAIG FERRY TERMINAL   PCO1  SKIPNESS TARBERT PA29 6YG Callbox ID: 01880760257

Page 21

- PCO   PCO1 COASTGUARD OFFICE HARBOUR STREET  TARBERT PA29 6UD Callbox ID:
01880820025 
- PCO   PCO1 BRUCEHILL  TARBERT PA29 6TG Callbox ID: 01880820221 
- PCO   PCO1 BARMORE ROAD  TARBERT PA29 6TW Callbox ID: 01880820256 
- ADJACENT BUS SHELTER   PCO1 BARMORE ROAD  TARBERT PA29 6TW Callbox ID:
01880820519 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
Taynuilt Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO PCO IN CAR PARK  INVERAWE FISHERIES  INVERAWE TAYNUILT PA35 1HU Callbox ID:
01866822596 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
The Laggan Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back

Page 22

to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows: 
- PCO NEAR 1 BURNBANK COTTAGES  PCO1  DRUMLEMBLE CAMPBELTOWN PA28 6PW
Callbox ID: 01586810284
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer 
West Kintyre Community Council 
Hello, we hope this email finds you well.
We hate to burden you; however, this is a very time sensitive issue as we need to get this in front of
committee before the summer recess. I request that you get a response back
to iain.macinnes@argyll-bute.gov.uk  by the end of this week Sunday 25th  May.
We are writing to pass on important information regarding the disconnection of public telephone
boxes within your area (specific boxes are listed at the end of the email). 
BT has confirmed that 73 Public payphones across Argyll and Bute are no longer needed. These
payphones should have a notice of this posted in them. 
Communities that wish to adopt a decommissioned red box can do so at the cost of £1. So far, these
boxes have been reinvented as Cafes, mini-libraries and even defibrillator sites. The more modern
glass kiosks can also be adopted. More information on adoption can be found here:   bt.com/adopt
BT also state that representations can be made to them until the 12th of August 2025. They will take
account of representations made about their plans when making their final decision. They should
also write back with the reasons for their decision (These will also be published
on: www.bt.com/payphones/service). 
If one of the boxes on your list is highlighted in red, this means that it is Listed, and the kiosk will not
be removed. The telephony equipment will be removed, and the kiosk will be locked. Some boxes on
your list may be highlighted in blue. This means it is within Loch Lomond and the Trossachs planning
area, and they will need to be liaised with regarding these boxes. 
Please let us know if you have any questions, concerns, objections or representations and we will be
happy to work with you in any way we can. The boxes in your area are as follows:

Page 23

- PCO OS 7 MUASDALE COTTAGES  PCO1  MUASDALE TARBERT PA29 6XD Callbox ID:
01583421257 
- PCO OPP TAYINLOAN VILLAGE HALL  PCO1  TAYINLOAN TARBERT PA29 6XG Callbox ID:
01583441220 
- FERRY TERMINAL NEAR PUBLIC TOILETS  PCO1 FERRY ROAD TAYINLOAN TARBERT PA29 6XQ
Callbox ID: 01583441296 
- AT DRUMALEA FARM COTTAGES   PCO1  KILKENZIE CAMPBELTOWN PA28 6QD Callbox ID:
01586820200 
Kind regards, 
Iain MacInnes - Strategic Transportation Policy Officer 
Luke Horner - Digital Project Support Officer