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Agenda reports pack

Argyll and Bute Council · 14 March 2023
Back to Helensburgh & Lomond Area Committee — 14 March 2023 and its agenda

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Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
8 March 2023 
NOTICE OF MEETING 
A meeting of the HELENSBURGH & LOMOND AREA COMMITTEE will be held ON A HYBRID
BASIS BY MICROSOFT TEAMS AND IN THE MARRIAGE SUITE IN THE HELENSBURGH
AND LOMOND CIVIC CENTRE on TUESDAY, 14 MARCH 2023 at 9:30 AM, which you are
requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES 
2. DECLARATIONS OF INTEREST 
3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 13 DECEMBER 2022 (Pages 3 - 12) 
4. PUBLIC QUESTION TIME 
5. PUPIL VOICE 
Verbal Presentation by Pupil Representatives from Hermitage Academy 
6. POLICE SCOTLAND UPDATE (Pages 13 - 16)  
Update from Inspector James MacArthur, Police Scotland 
7. AREA PERFORMANCE REPORT - FQ3 2022/23 (Pages 17 - 50)  
Report by Executive Director with responsibility for Customer Support Services 
8. ROADS AND INFRASTRUCTURE SERVICES UPDATE (Pages 51 - 54)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
9. HOUSING SERVICES ACTIVITY UPDATE - STRATEGIC HOUSING INVESTMENT
PLAN (SHIP) - ANNUAL UPDATE (Pages 55 - 66)  
Report by Executive Director with responsibility for Development and Economic
Growth 
Public Document Pack

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10. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE (Pages
67 - 76)  
Report by Executive Director with Responsibility for Development and Economic
Growth 
11. APPOINTMENT TO GLASGOW AIRPORT CONSULTATIVE COMMITTEE (Pages
77 - 80)  
Report by Executive Director with responsibility for Legal and Regulatory Support 
REPORTS FOR NOTING 
12. HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN (Pages 81 - 86) 
Helensburgh & Lomond Area Committee 
Councillor Math Campbell-Sturgess Councillor Maurice Corry
Councillor Graham Hardie Councillor Fiona Howard
Councillor Mark Irvine Councillor Paul Donald Kennedy
Councillor Ian MacQuire Councillor Gary Mulvaney (Vice-Chair)
Councillor Iain Paterson Councillor Gemma Penfold (Chair)   
Contact: Julieann Small, Senior Committee Assistant - 01546 604043

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MINUTES of MEETING of HELENSBURGH & LOMOND AREA COMMITTEE held ON A HYBRID
BASIS BY MICROSOFT TEAMS AND IN THE MARRIAGE SUITE IN THE HELENSBURGH AND
LOMOND CIVIC CENTRE 
on TUESDAY, 13 DECEMBER 2022 
Present: Councillor Gemma Penfold (Chair) 
Councillor Math Campbell-
Sturgess
Councillor Maurice Corry
Councillor Graham Hardie
Councillor Fiona Howard
Councillor Mark Irvine 
Councillor Paul Donald Kennedy
Councillor Ian MacQuire
Councillor Gary Mulvaney
Councillor Iain Paterson 
Attending: Ross McLaughlin, Head of Commercial Services
Shona Barton, Governance Manager
Stuart Green, Corporate Support Manager
Douglas Whyte, Housing Strategy Team Lead
Colin Young, Senior Transportation Delivery Officer
Stuart Watson, Assistant Network and Standards Manager
Kirsteen Macdonald, Regeneration Project Manager
Alison McGrory, Interim Associate Director, HSCP
Seymour Adams, Vice-Chair, CHARTS 
1. APOLOGIES 
There were no apologies for absence intimated. 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest intimated. 
3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 20 SEPTEMBER 2022 
The Minute of the meeting of the Helensburgh and Lomond Area Committee, held on 20
September 2022 was approved as a correct record. 
4. PUBLIC QUESTION TIME 
Question from Sarah Davies, Helensburgh Community Council 
Sarah Davies enquired about the street lights on Upper Colquhoun Street at the Hill
House. She advised the Committee that they were in poor repair with 2 not functioning. 
Response from Committee 
Councillor Penfold advised that the Committee would seek a response from the
appropriate department.
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Questions from Angela Anderson, Plastic Free Helensburgh /Time for Change
Argyll and Bute 
Angela Anderson asked the Committee to ensure that anyone available attends the
Climate Literacy Training. She also asked for Clarification on the Council’s waste stream
management and advised the Committee that Time for Change, Plastic Free Helensburgh
and the GRAB Trust are collaborating to show The Oil Machine in the Tower Cinema and
asked that as many people come as possible, adding that invitations would be sent to all
Councillors. 
Response from the Committee 
Councillor Penfold advised that the Carbon Literacy Training was great and added that
some Councillors have said they would be happy to do it, if course is offered again.  She
advised that a response would be sought on behalf of Angela regarding the Waste Stream
Management. 
Questions from Peter Brown, Helensburgh Community Council
Question 1
Section 3.4 of the Waterfront Development Update states that the 2012 approved
Masterplan "agreed that the former pool area within the waterfront site would be
developed primarily for commercial use".  This is incorrect and, as per the diagram from
the 2012 Masterplan it can be seen that the footprint of the former pool is in fact primarily
to be used for landscaping/playpark/skatepark.  Does the Committee agree that the
subject of this paper is actually the "grey area" of the Leisure Centre development plan,
which is significantly more than the site of the former pool?
Response from Head of Commercial Services
The Head of Commercial Services advised that he had slides as part of Item 14 that also
illustrated the retail/commercial area that he would talk to later in Committee.  He said it is
correct that the Masterplan shows retail area further over to the right of the section of the
area next which is not subject of any planning consent and overall does form part of the
demolished pool. Mr McLaughlin advised that they are now progressing with a large scale
regeneration site which is now largely complete and what cannot be disputed is the fact
that the majority of the remainder of the site was part of the old pool and as per later item
is the subject of the proposed marketing exercise.
Question 2
Section 3.7 of the Waterfront Development Update states that "to dispel speculation there
is no 'done deal' or proposition to build at the site at this stage".  The author of this report,
the Executive Director with responsibility for Commercial Services, was at a meeting with
members of Helensburgh Community Council in August where a 2-storey building with
retail frontage extending between Sinclair Street and Colquhoun Street was pictured on
the pierhead site.  We were shown a plan view of this building, along with 3-dimensional
sketch views, and the plan was marked as created by Darton B3 in March 2022.  This was
clearly a "proposition" for the site that the Council had procured, yet from the Minutes of
the Helensburgh & Lomond Area Committee meetings, the Committee had not given
direction that this was to be created.  Can the Committee answer why that plan was
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created, why it has not been made public, and whether that is actually the proposition that
Avison Young are to market?
Response from Committee/Head of Commercial Services
Councillor Penfold advised that as far as she knew the plan was created to show what
could be done in that area and was not a proposition. The Head of Commercial Services
confirmed that the plan which had been presented at the meeting with the Community
Council and Councillors was a desk based mock up to show what could be possible on
the site.  Mr McLaughlin advised that there is no done deal and that the report later on the
agenda asks for agreement to take forward the marketing of the site.
Question 3
Section 3.6 of the Waterfront Development Update states that the Full Business Case for
the Leisure Centre was "underpinned by forecast future income / capital receipt from
commercially developing the remaining plot abutting West Clyde Street".  The cost of the
leisure centre, which the Council approved is £23M.  Within that figure, the Council has
agreed to fund £16.3M, with a further £5M coming from the LIBOR grant.  The Council has
incrementally increased its contribution over the last 6 years, when it had budgeted in
2014 to provide only £11.7M.  If the Council has been willing to increase its spend on this
site by £4.6M as the project has evolved to a total of £16.3M, it is disingenuous to say that
the project is underpinned by an expected £1M contribution from the sale of the area next
to West Clyde Street.  Does the Committee agree that they could ask the full Council to
increase its spend by a further £1M and decouple the leisure centre cost from this site?
Response from Committee
Councillor Penfold advised that she would seek further information and provide a
response to Dr Brown by e-mail.
Question 4
Section 3.10 of the Waterfront Development Update, almost as a footnote, says that
"Consultants have also been commissioned to update previous reports and consider the
wider impacts developing this site would have on the town centre".  The crucial report that
needs to be updated is the Retail Survey which was last done in 2011, and on which the
Masterplan's retail requirements were based.  In particular, the 2011 report's proposed
additional grocery spend in the town has already been fulfilled by Waitrose/Morrisons and
therefore any new store would mean that an existing town centre store would close.  Does
the Committee agree that marketing for retail purposes can only be considered once a
new Retail Survey has been put in front of the Committee? 
Response by Head of Commercial Services
The Head of Commercial Services highlighted that the retail study which was released in
2011 pre-dates the adopted 2012 masterplan, therefore the findings on demand were
known to officers drawing up the adopted masterplan and also when it was approved by
Committee the following year.  Mr McLaughlin advised that Waitrose was an out of town
site and added that as far as he was aware there is no ceiling demand for retail in the
town centre. He advised that “Town Centre First” principles apply and that retail
development and a mixed use designation applies to the site.The Head of Commercial
Services advised that he would provide fuller response to Dr Brown on the basis that he
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had not had prior sight of the question and would take advice from others, but he advised
that it would be the intention to update the studies from 2011.
Question 5
The Conclusion of the Waterfront Development Update states that the "site is of strategic
importance to the council and to Helensburgh".  Yet for such an important site to the
community, the only time that community consultation is mentioned is as part of a future
planning application.  The last time the community was consulted on the "grey area" site
by the Council was January 2012, at which they rejected the proposed 2011 Masterplan
because 55% did not want a large supermarket on the pierhead.  In the 10 years since the
community were asked for their views, the local and national commercial landscape has
shifted seismically - Waitrose built their supermarket in 2013, there have been hundreds of
houses added to Helensburgh, online retail is now 36% of all shopping, and we are at
present in a cost of living crisis.  The Committee is being asked to agree to market the site
without asking the community what they want for this site, and so if Marks and Spencers,
or Lidl, or B&M are the highest bidders then they are the people who will have a say in this
prime site rather than the residents.  Does the Committee agree that this site, the
centrepiece of Helensburgh, deserves better than to be sold to the highest bidder, and
that instead the community's views should be sought before a marketing brief is prepared?
Response from Head of Commercial Services/Committee
The Head of Commercial Services advised that the grey area is a designated site within
the adopted local development plan which has had consultation. Mr McLaughlin advised
that the community would be consulted once the marketing exercise has been completed
and there is an idea in terms of what the propositions for the site might be.  This would
give a degree of realism and move things forward.
Councillor Penfold agreed with Mr McLaughlin that they needed to wait and see what
interest in the site comes forward as a result of the marketing exercise. 
5. POLICE SCOTLAND UPDATE 
Consideration was given to a report which provided an update on the ongoing work of
Police Scotland. The report included information on staff resourcing; the relaunch of the
Youth Volunteer (PSYV) programme; the ongoing work on the ‘not at home’ part of the
‘Respect’ programme; the newly established Community Policing Team; the training
programme set up in conjunction with the National Park Rangers; the ‘Don’t be that guy’
campaign and the launch of the Dementia Safeguarding Tag. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the information
provided in the report. 
(Reference: Report by Inspector Andrew Barron, Police Scotland, dated December 2022,
submitted) 
6. CHARTS (ARGYLL AND THE ISLES) 
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Seymour Adams, Vice Chair of the Cultural Heritage and Arts Assembly for the Argyll and
Isles presented the annual review for 2021-22 to the Committee. The presentation
provided information on their current achievements; what they have planned in
Helensburgh for the next year and the CHARTS infrastructure and the way in which they
have used the Council Grant this year. Seymour advised that there is a particular focus on
youth engagement and providing opportunities for young people such as gaining a range
of qualifications. 
Decision 
The Helensburgh and Lomond Area Committee noted the contents of the presentation
and information provided.  
(Reference: Presentation by Seymour Adams, CHARTS) 
7. AREA PERFORMANCE REPORT - FQ2 2022/23 
The Committee considered the Area Performance Report for Financial Quarter 2 2022/23
(July to September 2022) which illustrated the agreed performance measures. 
Decision 
The Helensburgh and Lomond Area Committee:- 
1. noted and considered the performance and supporting commentary as presented; 
2. noted that upon receipt of the Quarterly Performance Report the Area Committee
should contact either the Responsible Named Officer or Sonya Thomas with any
queries; and 
3. noted that work is ongoing and to respond to Sonya Thomas with requests or
comments regarding the layout and format of the Performance Report and Scorecard. 
(Reference: Report by Executive Director with responsibility for Customer Support
Services, dated 20 October, submitted) 
8. PERFORMANCE EXCELLENCE PROJECT, COMMUNICATIONS UPDATE 
The Corporate Support Manager provided a short presentation on the Performance
Excellence project.  He outlined the findings of the Council’s Best Value Audit which took
place in 2020 and highlighted key points from the Best Value Improvement Action Plan. 
Mr Green advised that as a result of recommendations agreed by Council in September
2021, a new suite of Corporate Outcome Indicators will be reported on annually and that
other improvements to the system were underway.  He outlined the new hierarchy of
performance reporting and confirmed that the Pyramid system previously used for
performance reporting will be decommissioned by the end of this financial year. 
Decision 
The Helensburgh and Lomond Area Committee agreed to note the contents of the
presentation and information provided. 
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(Reference: Presentation by Corporate Support Manager, dated December 2022,
submitted) 
9. LOCAL HOUSING STRATEGY (LHS) 2022-27 - ANNUAL UPDATE 
Members gave consideration to a report which presented the Argyll and Bute Local
Housing Strategy (LHS) Annual Report for 2022.  It was noted that a further report with
area specific information would be provided to the Committee at their meeting in March
2023.   
Decision 
The Helensburgh and Lomond Area Committee considered and noted the contents of the
report. 
(Reference: Report by Executive Director with responsibility for Housing, dated 10
October 2022, submitted) 
10. ARGYLL AND BUTE HSCP ANNUAL PERFORMANCE REPORT 2021 
Consideration was given to the Argyll and Bute Health and Social Care Partnership
(HSCP) Annual Performance Report for 2021. 
Decision 
The Helensburgh and Lomond Area Committee considered the Annual Performance
Report for the Health and Social Care Partnership for the year 2021 which was presented
to the IJB on 23 November 2022. 
(Reference: Report by Head of Strategic Planning, Performance and Technology, Health
and Social Care Partnership, dated November 2022, submitted) 
11. ROADS AND INFRASTRUCTURE SERVICES UPDATE 
The Committee gave consideration to a report proposing a new format for the Roads and
Infrastructure Services standing Area Committee reports. 
Discussion was had in relation to the value of quarterly reporting on this subject given the
implementation of Member Zone system, with it being noted that there will be a meeting of
all Area Committee Chair’s and Vice-Chairs in the new year to discuss future agenda
items. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the contents of the
report and provided feedback on the proposed new format. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated November 2022, submitted) 
12. LUSS TRAFFIC REGULATION ORDER - REPORTERS REPORT 
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Consideration was given to a report providing an update on the progress of the two Traffic
Regulation orders (TROs) relating to Luss Village and the U228 Old A82. 
Decision 
The Helensburgh and Lomond Area Committee:- 
1. noted the Reporters observations; 
2. agreed to accept the Reporters modifications to the Order; 
3. agreed to refer the Order to Scottish Ministers seeking consent for the prohibition of
driving; 
4. delegated appropriate authority to the Executive Director with responsibility for Roads
and Infrastructure in consultation with the Area Committee Chair to allow the Order to
be referred for making following consent from Scottish Ministers to minimise
implementation delays; and 
5. agreed that the Area Committee writes to the Scottish Ministers highlighting the
importance of having the Traffic Regulation Orders implemented in advance of the
tourist season. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated November 2022, submitted) 
13. HELENSBURGH AND LOMOND ACTIVE TRAVEL PROJECTS UPDATE 
The Committee gave consideration to a report updating Members on the Active Travel
projects in the Helensburgh and Lomond Area. 
Decision 
The Helensburgh and Lomond Area Committee 
1. noted the update; and 
2. welcomed the continued support of external funding partners to supporting the
development of key active travel routes in Helensburgh and Lomond. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 9 November 2022, submitted) 
14. HELENSBURGH WATERFRONT DEVELOPMENT UPDATE 
The Committee considered a report providing a project update outlining the current
position and seeking the support of the Helensburgh & Lomond Area Committee to
commence the initial marketing of the former pool site to determine the real market
demand for the location. 
Decision 
The Helensburgh and Lomond Area Committee:
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1. noted the successful delivery of the new Helensburgh Leisure Centre, car parking,
public realm and landscaping as it nears completion along with improvements to the
pier; 
2. noted that the skatepark equipment will be reinstated as part of the current works and
that further discussions will be undertaken with the group regarding incorporating the
skatepark into the next phase of the development; 
3. noted the adopted planning policy position that permits a range of uses including
leisure, retail, open space or other commercial uses and that any proposal will be
subject to a separate planning application and community consultation; 
4. noted the challenges around construction costs and the importance of financial
sustainability in terms of future use and Business Case associated with Helensburgh
Leisure Centre; and 
5. agreed to marketing the site of the former pool for all expressions of interest with
outcomes to be brought to a future meeting of the Area Committee. 
(Reference: Report by Executive Director with responsibility for Commercial Services,
dated 28 November 2022, submitted) 
15. CHARITABLE TRUSTS, BEQUESTS AND TRUST FUNDS 
Consideration was given to a report providing information on proposals relating to the
ongoing management and proposed distribution arrangements for Charitable Trusts,
Bequests and Trust Funds for which the Helensburgh and Lomond Area Committee are
Trustees. 
Decision 
The Helensburgh and Lomond Area Committee:- 
1. noted the financial position of the Charitable Trusts, Bequests and Trust Funds as of
August 2022; 
2. agreed that the ‘John Logie Baird Prize Fund’ prize be limited to £30; 
3. agreed all other charities and trust funds are awarded on the basis outlined in
paragraph 5.5 and defined within appendix 1; and 
4. noted that officers are in ongoing dialogue with representatives from the Lord
Advocates office to establish appropriate methods of distributing funds from the
Clydesdale Air Raid Distress Fund. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support, dated November 2022, submitted) 
16. HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN 
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The Helensburgh and Lomond Area Committee Workplan was before members for
information. 
Decision 
The Helensburgh and Lomond Area Committee noted the contents of the Workplan. 
(Reference: Helensburgh and Lomond Area Committee Workplan dated 13 December
2022) 
The Committee resolved in terms of Section 50(A)(4) of the Local Government (Scotland)
Act 1973 to exclude the press and public for the following item of business on the grounds
that it was likely to involve the disclosure of exempt information as defined in Paragraph 6
of Part 1 of Schedule 7A to the Local Government (Scotland) Act 1973.  
.
17. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE 
The Committee gave consideration to a report updating Members on the progress made
since the previous report to the Committee on 20 September 2022, in relation to the
delivery of a dedicated, high quality walking and cycle route linking Helensburgh, Cardross
and Dumbarton. 
Decision 
The Helensburgh and Lomond Area Committee:- 
1. welcomed the agreement with WSP that their work package will be completed no later
than 31 March 2023; and 
2. noted that some elements of work will require to be completed separately during
summer 2023 to finalise the full package required for construction. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 9 November 2022, submitted) 
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Local Policing – Helensburgh and Lomond
Officers locally are now back in the routine of attending all Community Council’s within the area and
this has been welcomed across the areas. It continues to be a priority for local officers to engage
with communities and having close connections with the community council’s forms part of this. 
Our Youth Engagement Officer is invested in the ‘Not at Home’ protocol as detailed below. He
regularly visits the children’s houses in the area and again close connections with these houses and
the staff is hugely beneficial. 
The local Community Policing Team are continuing the work they have been involved over the last
few months and are delivering on tackling violence, drugs and anti-social behaviour within the area. 
The local response team officers now have ‘portfolios’ of work and across the five shifts they will in
addition to the core response policing role look at delivering a service to the community based
around the following areas of work: 
Public Confidence
Harm reduction
Wellbeing
Equality, Diversity and Inclusion
Innovation 
Don’t be that guy campaign
Police Scotland launched the second phase of the Don't Be That Guy sexual crime prevention
campaign on Monday, 17 October.
Last year's award-winning campaign challenged men's attitudes and inappropriate behaviour
towards women and highlighted the problem of male sexual entitlement.
This year's campaign will urge men to be part of the solution, by promoting that having a quiet word
with a friend at the right time could stop sexual offending before it starts.
Our message on social media we will be: #DontBeThatGuy who stands by and says nothing.
A new campaign video has been published on the intranet, That Guy YouTube and social media
channels and supporting content is available to read and share at www.that-guy.co.uk 
Not At Home Protocol 
Argyll and West Dunbartonshire Police Division has been working with key partners in the local
authority to develop the Not At Home Protocol which launched locally on the 9th January 2023.
Police Scotland and Partners recognise the importance of their roles as ‘Corporate Parents’ and are
committed to ensuring the wellbeing and support of care experienced young people. We also
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recognise that care experienced young people should be listened to and supported to prevent them
being unnecessarily criminalised and from being exposed to risk and harm. Some children may be
‘not at home’ for a short period of time before returning. Sometimes children stay out longer than
agreed, either on purpose or accidentally, and may be testing boundaries. This kind of boundary
testing is well within the range of normal teenage behaviour and is not necessarily considered a risk.
Police Scotland receive a number of calls relating to missing persons, often relating to care
experienced young people who have not returned home, however their whereabouts are known by
their care provider and they are believed to be safe and well. 
The Not At Home Protocol has the following aims: 
 To meet the needs of our care experienced children and young persons 
 To ensure a proportionate and risk assessed response to missing episodes 
 To reduce the likelihood of escalation of behaviour with unnecessary police contact 
Where there are good grounds to believe that a child’s absence is careless or deliberate, and there is
no apparent risk to the child and/or public it is permissible to have a single agency response and
there is no need for the police to be contacted. If that risk becomes intolerable to the carer,
consideration should be given to reporting the child missing to Police Scotland, generating a multi
agency response. 
Local Authorities, care providers and Police all play a vital role in the prevention, response, support
and protection of children when they are missing. It is recognised that looked after children who go
missing from care homes are particularly vulnerable as they can be targeted and may lack direct
support or supervision from close family members. 
Distress Brief Intervention
Distress Brief Intervention (DBI) is an innovative way of supporting people in distress. The DBI
approach emerged from the Scottish Government’s work on Suicide Prevention and Mental Health
strategies. The aim of the DBI programme is to provide a framework for improved inter agency
working, collaboration and co-operation across a wide range of care settings, interventions and
community supports, working towards the shared goal of providing a compassionate and effective
response to people in distress. This makes it more likely that individuals in distress will engage with
and stay connected to services or support that may benefit them over time. Most importantly, DBI
provides the opportunity to do the right thing and help people get access to early and effective
support at a time when they need it most. Early and effective interventions by trained professionals
go such a long way to improving a person’s quality of life and those of their families, friends and the
wider community. 
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DBI affords police officers a further tactical option (not previously available) to consider when
dealing with people presenting in distress. It will not replace / duplicate any current arrangements
for anyone who requires further medical treatment and will complement existing local
arrangements such as contact with the Emergency Crisis Mental Health Team. Within Argyll and
Bute, referrals for Distress Brief Intervention can be sent to Support In Mind Scotland who provide
follow up with the person in distress within 24 hours of the referral. Support in Mind Scotland are
then able to offer up to 14 days of time limited support to the individual and can link in with the GP
for localised/further support. 
There are now over 50 police officers trained to make DBI referrals including officers on our islands
including Mull, Tiree, Islay and Rothesay ensuring this support is available regardless of where in
Argyll and Bute you live. 
Rural Watch Scotland 
Scotland is renowned for its great natural beauty and the rural communities of Scotland are safe
places in which to live, work and visit. However, the nature of the environment and way of life
means there are some crime prevention tips particularly relevant to rural life. Police Scotland would
like to encourage people within Argyll and Bute to get involved with Rural Watch Scotland and to
sign up and receive FREE alerts. 
'Rural Watch Scotland' is an extension of the Neighbourhood Watch Scotland movement and a
product of the Scottish Partnership Against Rural Crime (SPARC) aimed specifically at the rural
community of Scotland and aims to bring all the benefits of Neighbourhood Watch to your
community irrespective of its location, size or demographics. The objectives of Rural Watch Scotland
mirror that of Neighbourhood Watch, namely to: 
 Reduce crime and the fear of crime by providing the right information, to the right people, at the
right time 
 Encourage people to think about safety and security for themselves, their neighbours and their
community 
 Improve community cohesion and well-being by supporting communities to develop 'their watch,
their way' 
 Work in partnership with national and local service providers to develop more resilient
communities that are better prepared against threats, intentional or unintentional, such as crime or
extreme weather 
By joining Rural Watch Scotland you can receive alerts and advice by phone, text or email. By
keeping you informed about crime and other threats in your area, we help prevent crime, keep your
community and its residents safe, and your response to these alerts can help us catch criminals or be
better prepared to deal with other threats to your community. To join Rural Watch Scotland simply
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click the green JOIN button at the top of the internet page found here
https://www.ruralwatchscotland.co.uk/#SignUp
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1 
ARGYLL AND BUTE COUNCIL HELENSBURGH AND
LOMOND AREA COMMITTEE 
CUSTOMER SUPPORT SERVICES   14 MARCH 2023 
AREA PERFORMANCE REPORT – FQ3 2022/23 
1 Background 
1.1 This paper presents the Area Performance Report for Financial Quarter 3 2022/23
(October to December 2022) and illustrates the agreed performance measures. 
1.2 The features of the Performance Report are as follows:- 
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is coded to identify the level of reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white 
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and three previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the responsible officer.
o Where possible performance is presented at both Area and Council
level. 
It should be noted that Pyramid remains live and all measures can be navigated
as usual through the front screen. If support to navigate Pyramid is required please
email pyramid@argyll-bute.gov.uk 
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee.   
1.4 To improve the response to performance queries, it is requested that either the
Responsible Named Officer or Sonya Thomas are contacted once the Quarterly
Performance Report is received with any queries. This should enable some
queries being resolved or clarified prior to the Area Committee meeting, and
therefore being carried forward as Actions at a subsequent meeting. 
2 Recommendations 
Page 17 Agenda Item 7

Page 18

2 
2.1 It is recommended that the Area Committee – 
a) Notes and considers the performance and supporting commentary as
presented. 
b) Upon receipt of the Quarterly Performance Report the Area Committee
contact either the Responsible Named Officer or Sonya Thomas with any
queries. 
c) Note that work is ongoing and to respond to Sonya Thomas with requests
or comments regarding the layout and format of the Performance Report
and Scorecard. 
3.0 IMPLICATIONS 
3.1 Policy: None
3.2 Financial: None
3.3 Legal: None
3.4 HR: None
3.5 Fairer Scotland Duty: No impact assessment required for this report. 
3.5.1 Equalities: None. If requested the Area Committee Performance Report
can be supplied in a different format.
3.5.2 Socio-economic Duty: None
3.5.3 Islands: None 
3.6 Climate Change: None
3.7 Risk: None
3.8 Customer Service: None 
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services 
Jane Fowler
Head of Customer Support Services
8 February 2023 
For further information, please contact:
Sonya Thomas
Organisation Development Officer - Performance and Improvement
Customer Support Services
01546 604454 
Appendix 1: FQ3 2022/23 H&L Performance Report 
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Page 1 
Performance Reporting
Performance Reporting .............................................................................................................................................................................................................................. 1
All Areas .................................................................................................................................................................................................................................................. 4
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Helensburgh and Lomond ...................................................................................................................................... 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Helensburgh and Lomond .............................................................................................................................................................. 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Helensburgh and Lomond ..................................................................................................................................... 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 11
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 11
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 12
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 13
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond .......................................... 13
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 13
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 14
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Page 2 
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond ....................................................................................... 14
Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 14
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond ............................................................... 16
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 17
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond .......................................................................... 17
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 17
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 19
COI – The number of new homeless applicants who required temporary accommodation this period .................................................................................. 19
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 20
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 20
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 21
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 22
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond ..................................................................................................... 22
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
Total number of complaints regarding waste collection – Helensburgh and Lomond .............................................................................................................. 24
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 24
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 25
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 25
Shanks – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 25
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 26
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 27
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Page 3 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 28
COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 28
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 29
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond ...................................................................................................... 29
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 29
Making It Happen.............................................................................................................................................................................................................................. 30
Teacher sickness absence – Helensburgh and Lomond ............................................................................................................................................................... 30
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 30
Making It Happen.............................................................................................................................................................................................................................. 31
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond ...................................................................................................................................... 31
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 31
Making It Happen.............................................................................................................................................................................................................................. 32
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 32 
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Appendix 1
Page 4 
All Areas 
FQ3 2022/23 Overall Performance Summary 
The information presented is a summary of the measures that are available on Pyramid. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where the measure is appropriate a Performance Trend Line has been added to illustrate performance over the reporting period. 
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Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Maximise distribution of Scottish Welfare Fund 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2021/22 95.3% 120.7% Green
FQ1 2022/23 95.3% 87.5% Red
FQ2 2022/23 95.3% 115.1% Green
FQ3 2022/23 95.3% 129.2% Green 
The Performance has exceeded target and actual has increased since the last reporting period. 
FQ3 Comment 
The Council is maximising the distribution of this fund to support vulnerable people on low incomes tackle the cost of living challenges. As at 31 December spend
on the fund is £444,000 and is projected to increase to £624,000 by the end of March 2023. This is well above the annual budget of £458,338. The Scottish
Government has distributed more grant funding to Councils nationally to support them with the overspend and there is specific grant funding in earmarked
reserves to cover the overspend this year. Therefore there is no issue with the position in terms of overall available finance the importance is ensuring as many
households are support as possible during challenging times.   
Responsible person: Fergus Walker 
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Page 6 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2021/22 100% 100% Green
FQ1 2022/23 100% 100% Green
FQ2 2022/23 100% 100% Green
FQ3 2022/23 100% 100% Green 
This indicator for FQ3 has met the target with no change in performance since the last reporting period. 
FQ3 Comment
All of the clients provided with a Personal Debt Recovery Action Plan were satisfied. Out of 11 surveys issued 11 were returned showing 100% of clients satisfied. 4
of the 11 survey returns had comments showing their appreciation of the service and how it had helped them.
Responsible person: Lee Roberts 
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Page 7 
Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 760 No target 
FQ1 2022/23 No target 1,411 No target
FQ2 2022/23 No target 1,303 No target
FQ3 2022/23 No target 779 No target 
The indicator for FQ3 shows the number of parking penalty notices has decreased significantly since the last reporting period. 
FQ3 Comment
Helensburgh Pier car park has no restrictions at this time. Free parking at Christmas time extended from two weeks to 16 days.
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 1,188 No target 
FQ1 2022/23 No target 2,043 No target
FQ2 2022/23 No target 2,124 No target
FQ3 2022/23 No target 1,343 No target 
This indicator for FQ3 shows the number of parking penalty notices has decreased since the last reporting period. 
FQ3 Comment
Free parking before Christmas extended to 16 days, Pier Car Park in Helensburgh unenforceable at present and various lining issues throughout Argyll and Bute.
Responsible person: Hugh O’Neill 
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Page 8 
Corporate Outcome No.2 – People live in safer and stronger communities 
Car parking income to date – Helensburgh and Lomond 
Performance is presented cumulatively for both Area and Council-wide levels. For individual car parks, the income is presented on a quarterly basis. 
Reporting Period
2022/23
Target
(Cumulative)
Actual
(Cumulative)
Status
FQ4 2021/22 £181,503 £239,840 Green
FQ1 2022/23 £42,168 £60,908 Green
FQ2 2022/23 £105,214 £152,149 Green
FQ3 2022/23 £136,755 £194,664 Green 
This indicator for FQ3 shows the cumulative amount of income collected has significantly exceeded the cumulative target. There is no Performance Trend Line as
this data is cumulative. 
FQ3 Comment
To the end of FQ3, the area income is showing an additional £57,909 income over anticipated. This is largely due to the continuing popularity of Luss and
Arrochar.  
Responsible person: Hugh O’Neill 
Actual quarterly income collected in Helensburgh and Lomond during FQ2 and FQ3. 
Car Park Location FQ2 Actual FQ3 Actual
Arrochar £22,215 £8,045
Luss, Lomond £56,755 £33,294
Sinclair Street, Helensburgh £736 £496
Maitland Street, Helensburgh £0 £16
Pier, Helensburgh £10,979 £526
H&L £556 £139
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Page 9 
Car parking income to date – Argyll and Bute 
Performance is presented cumulatively for both Area and Council-wide levels. 
Reporting Period  Target
(Cumulative)
Actual
(Cumulative)
Status
FQ4 2021/22 £807,078 £801,606 Red
FQ1 2022/23 £250,661 £165,678 Red
FQ2 2022/23 £625,430 £491,453 Red
FQ3 2022/23 £812,919 £709,585 Red 
This indicator for FQ3 shows the cumulative amount of income collected is significantly lower than the cumulative target. There is no Performance Trend Line as
this data is cumulative. 
FQ3 Comment 
Improved income in both MAKI and H&L areas but overall there is an under-recovery in income of £103,334. It is difficult to ascertain the exact reasons for under-
recovery in parking income however it can be affected by such things as events, weather, commuting and a delay in processing of cash or credit/debit card
payments can also be a factor. The impact of the waiving of charges for events in car parks, waiving charges in off-street car parks during winter festivals will likely
have affected outturn.  
Responsible person: Hugh O’Neill 
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Page 10 
Corporate Outcome No.2 – People live in safer and stronger communities 
Dog fouling – total number of complaints – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 18 No target 
FQ1 2022/23 No target 13 No target
FQ2 2022/23 No target 7 No target
FQ3 2022/23 No target 7 No target 
This indicator for FQ3 shows the number of dog fouling complaints has remained the same since the last reporting period. 
FQ3 Comment
The number of dog fouling complaints for the Helensburgh and Lomond area has remained the same this quarter.
Responsible person: Tom Murphy 
Dog fouling – total number of complaints – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 81 No target 
FQ1 2022/23 No target 61 No target
FQ2 2022/23 No target 45 No target
FQ3 2022/23 No target 47 No target 
This indicator for FQ3 shows the number of dog fouling complaints has increased slightly since the last reporting period. 
FQ3 Comment
There were a total of 47 dog fouling complaints received this quarter, although this is down slightly on last quarter, the Warden service will continue monitoring,
patrolling and educating on the issues of dog fouling in an attempt to reduce the number of complaints further, however it is difficult to catch a person committing
an offence as the majority of the complainants wish to remain anonymous.
Responsible person: Tom Murphy 
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Page 11 
Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2021/22 100% 100% Green
FQ1 2022/23 100% 100% Green
FQ2 2022/23 100% 100% Green
FQ3 2022/23 100% 100% Green 
This indicator for FQ3 is on track with no change in performance since the last reporting period. 
FQ3 Comment
There is individual tracking and monitoring in place on SEEMIS in schools for care experienced children and young people. In addition to this, the Principal Teacher
for care experienced children and young people monitors the information in SEEMIS and has subsequent conversations with staff in schools to ensure care
experienced children and young people are receiving all the support they need to achieve and that the staff in school have the right strategies in place to help the
child remain engaged with their education attainment and achievement. Often the care experienced health and wellbeing officers are used to provide extra
support for the child and the family.
Responsible person: Louise Lawson 
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Page 12 
Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 5.00% -4.00% Green 
FQ1 2022/23 5.00% 3.77% Green
FQ2 2022/23 5.00% 0.98% Green
FQ3 2022/23 5.00% 6.09% Red 
This indicator for FQ3 is above target and performance has decreased since the last reporting period. 
FQ3 Comment
Total Percentage variance for Argyll and Bute 6.09%. This is slightly over the target variance of 5%. We will continue to monitor any locations continuing to have
food cost percentages over this target.
Responsible person: Jayne Jones 
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Page 13 
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 94.00% 92.79% Red 
FQ1 2022/23 94.00% 92.88% Red
FQ2 2022/23 94.00% 95.48% Green
FQ3 2022/23 94.00% 93.76% Red 
This indicator for FQ3 is below target and performance has decreased since the last reporting period. 
FQ3 Comment
As of 09/12/2022, the participation figure for H&L was 93.76%. This is 0.14% below the Argyll and Bute participation figure for 2021/22 which was 93.90%.
Responsible person: Simon Easton 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 94.00% 93.80% Red 
FQ1 2022/23 94.00% 94.00% Green
FQ2 2022/23 94.00% 93.90% Red
FQ3 2022/23 94.00% 93.90% Red 
This indicator for FQ3 is slightly below target. 
FQ3 Comment
The Annual Participation Measure for 2021/22 was released on 31st August 2022. In Argyll and Bute 93.90% of young people aged 16-19 were participating (in
work, training or education). This figure is 0.4% above the national average, (which is 93.5%). In total 3.8% of 16-19 year olds were not participating, which is 0.2%
below the national average, and 2.3% were unconfirmed, which is 1.3% below the national average.
As of 9 December 2022, the most up to date participation figure for Argyll and Bute stood at 93.92%.
Responsible person: Simon Easton
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Page 14 
Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond 
Reporting Period Target Actual Status
FQ4 2021/22 0 0 Green
FQ1 2022/23 0 0 Green
FQ2 2022/23 0 0 Green
FQ3 2022/23 0 0 Green 
This indicator for FQ3 shows the number of completions has remained the same since the last reporting period. 
FQ3 Comment
No units were scheduled for completion in FQ3.
Responsible person: Allan Brandie 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 45 45 Green 
FQ1 2022/23 36 36 Green
FQ2 2022/23 48 48 Green
FQ3 2022/23 37 37 Green 
This indicator for FQ3 has met the target for the reporting period. 
FQ3 Comment
37 units were completed in FQ3.
Responsible person: Alan Brandie 
Bute and Cowal – no units were completed.
Helensburgh and Lomond – no units were completed.
Mid Argyll, Kintyre and Islay – Argyll Community Housing Association Development at Millknowe: 1 wheelchair accessible (1 x 2 Bed Ground Floor Wheelchair Flat)
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Page 15 
Oban, Lorn and The Isles – Link Group Development at Dunbeg: 34 General Needs (2 x 1 Bed 2 Person Flat, 2 x 2 Bed 4 Person Flat, 20 x 2 Bed 4 Person House, 7 x 3
Bed 6 Person House, 3 x 4 Bed 7 person House), 1 Amenity (1 x 1 bed 2 Person Amenity Flat), 1 wheelchair accessible (1 x 1 Bed 2 Person Wheelchair Flat) 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 75.0% 41.4% Red 
FQ1 2022/23 75.0% 45.5% Red
FQ2 2022/23 75.0% 36.8% Red
FQ3 2022/23 75.0% 45.5% Red 
This indicator for FQ3 is below target however performance has improved since the last reporting period. 
FQ3 Comment
The team processed 45.5% of pre-applications enquiries within 20 working days against a target of 75%. That said, resource was diverted to an extremely high
number (64) of Telecommunication Notifications [TELNOT] requiring processing by this team. As this application type is not reportable in Scottish Government
performance statistics, it is not recorded in Pyramid despite being and ad hoc resource intensive activity.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 75.0% 56.3% Red 
FQ1 2022/23 75.0% 60.5% Red
FQ2 2022/23 75.0% 64.7% Red
FQ3 2022/23 75.0% 52.5% Red 
This indicator for FQ3 is below target however performance has decreased since the last reporting period. 
FQ3 Comment
With 52.5% of pre-applications being processed within the target of 20 working days, it is accepted that the performance of handling of pre apps is currently below
expected standards it should however be recognised that the service is currently operating with reduced resource and high volume of statutory case work. Pre
applications are non-statutory case work items and therefore afforded a lower priority in relation to statutory casework and is reflected in reduced standard of
performance at this time.
Responsible person: Peter Bain
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Page 17 
Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 8.0 weeks 17.1 weeks Red 
FQ1 2022/23 8.0 weeks 9.8 weeks Red
FQ2 2022/23 8.0 weeks 14.8 weeks Red
FQ3 2022/23 8.0 weeks 12.7 weeks Red 
This indicator for FQ3 has not met the target however performance has improved since the last reporting period. 
FQ3 Comment
This measure only relates to planning applications received for alterations to existing premises.
A disappointing average turnaround time of 12.7 weeks was posted by this team in FQ3, though it is an improvement on the previous FQ (14.8 weeks). Three
applications took around six months to determine. That said, resource was diverted to an extremely high number (64) of Telecommunication Notifications
[TELNOT] requiring processing by this team – these were applications which required to be responded to within a 28 day period and took priority and was resource
intensive. As this application type is not reportable in Scottish Government performance statistics, it is not recorded in Pyramid despite being a drain on resource.
Responsible person: Peter Bain 
Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 8.0 weeks 13.8 weeks Red 
FQ1 2022/23 8.0 weeks 12.4 weeks Red
FQ2 2022/23 8.0 weeks 13.1 weeks Red
FQ3 2022/23 8.0 weeks 12.0 weeks Red 
This indicator for FQ3 has not met the target however performance has improved since the last reporting period. 
FQ3 Comment
This measure only relates to planning applications received for alterations to existing premises.
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Page 18 
Although a reduction of 1 week in average turnaround time was achieved on the last FQ, the headline performance figure of 12 weeks remains 50% above target.
Much of this is attributable to the MAKI team where the Development Manager continues to perform the role of Area Team Leader in addition to his own duties,
as has been the case for well over a year now. Whilst Officers may be processing householder applications timeously they are being held up awaiting managerial
scrutiny and sign off.
Responsible person: Peter Bain 
Benchmarking
The year-end statistics from The Scottish Government were published on 31st August. FY21/22 benchmarking figures have now been updated and FY22/23 have
been forward projected in the usual way. Readers should note that our own Pyramid data in Development Management measures is "unadjusted", whereas that
of the benchmarks (represented by the blue and green columns on the graph) is adjusted for "clock-stopping". Clock-stopping is where The Scottish Government
allow for the removal of specific time periods for identified applications where delays were out with the control of the Local Planning Authority. 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – The number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 37 No target 
FQ1 2022/23 No target 32 No target
FQ2 2022/23 No target 28 No target
FQ23 2022/23 No target 41 No target 
This indicator for FQ3 shows the number of applicants has increased since the last reporting period. 
FQ3 Comment
During FQ3, the housing service provided temporary accommodation for 41 new homeless households.
Responsible Person: Morven Macintyre 
Bute and Cowal – 15
Helensburgh and Lomond – 7
Oban, Lorn and the Isles – 15
Mid Argyll, Kintyre and Islay – 4 
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Page 20 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 20.0% 13.5% Red 
FQ1 2022/23 20.0% 13.2% Red
FQ2 2022/23 20.0% 22.2% Green
FQ3 2022/23 20.0% 19.4% Red 
This indicator for FQ3 is below target and performance has decreased since the last reporting period. 
FQ3 Comment
19.4% - of the 11 bids made by local contractors, 7 were awarded the contract with a total value of over £139k. A summary of all contracts awarded in FQ3 is
available on Pyramid. The Procurement, Commercial and Contract Management Team continue to support local suppliers by providing useful information on the
Council’s website i.e. pre-recorded webinars on how to bid for Council contracts, hints and tips for tendering as well as our contract plan, details of upcoming
supplier development events and our category officer’s contact details all of which enable local suppliers to be able to bid for our contracts.
Responsible person: Anne MacColl-Smith 
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Page 21 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2021/22 No target 40 No target
FQ1 2022/23 No target - No target
FQ2 2022/23 No target 30 No target
FQ3 2022/23 No target - No target 
This indicator for FQ2 shows the number of community benefits since the last reporting period. 
FQ2 Comment
This indicator is reported in FQ2 and FQ4.
The team has been working closely with their suppliers to deliver additional social, economic and environmental value and achieved 30 community benefits
through Contract Management, Contract Awards and the Request List from 1st April 2022 to 30th September 2022. A summary of all contracts awarded in FQ2 is
available on Pyramid.
Responsible person: Anne MacColl-Smith 
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Appendix 1
Page 22 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 75% 12% Red 
FQ1 2022/23 75% 22% Red
FQ2 2022/23 75% 47% Red
FQ3 2022/23 75% 15% Red 
This indicator for FQ3 is below target and performance has decreased significantly since the last reporting period. 
FQ3 Comment
We provide a network of almost 15,000 streetlights across the Council area which is maintained by a team of 3 full time electricians and 1 apprentice electrician. In
this last quarter we had 383 reported faults which means the performance in terms of the percentage of the network operational is in the region of 97.5%.     
In this quarter we have completed 79% more jobs than in the last quarter (383 vs 214). While the percentage of jobs completed on time has dropped, the overall
number of jobs completed has increased significantly.     
As well as attending to the day-to-day fault reports our street lighting team are progressing with the final stages of the LED scheme which will see all of our
network upgraded to a more energy efficient, more cost effective – this has already significantly reduced our carbon footprint. We will also be progressing a street
lighting capital programme of column replacements thanks to last year’s budget allocation.     
Overall the street lighting team performs well in both maintaining and improving the network. This particular performance indicator is not necessarily reflective of
the good work of the team and consideration is being given to other measures which could provide Members with a more comprehensive indication of lighting
performance. 
Responsible person: Tom Murphy 
Page 40

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Appendix 1
Page 23 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 75% 28% Red 
FQ1 2022/23 75% 29% Red
FQ2 2022/23 75% 48% Red
FQ3 2022/23 75% 30% Red 
This indicator for FQ3 is below target and performance has decreased significantly since the last reporting period. 
FQ3 Comment
We provide a network of almost 15,000 streetlights across the Council area which is maintained by a team of 3 full time electricians and 1 apprentice electrician. In
this last quarter we had 383 reported faults which means the performance in terms of the percentage of the network operational is in the region of 97.5%.     
In this quarter we have completed 79% more jobs than in the last quarter (383 vs 214). While the percentage of jobs completed on time has dropped, the overall
number of jobs completed has increased significantly.     
As well as attending to the day-to-day fault reports our street lighting team are progressing with the final stages of the LED scheme which will see all of our
network upgraded to a more energy efficient, more cost effective – this has already significantly reduced our carbon footprint. We will also be progressing a street
lighting capital programme of column replacements thanks to last year’s budget allocation.     
Overall the street lighting team performs well in both maintaining and improving the network. This particular performance indicator is not necessarily reflective of
the good work of the team and consideration is being given to other measures which could provide Members with a more comprehensive indication of lighting
performance. 
Responsible person: Tom Murphy 
Page 41

Page 42

Appendix 1
Page 24 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 29 No target 
FQ1 2022/23 No target 32 No target
FQ2 2022/23 No target 33 No target
FQ3 2022/23 No target 23 No target 
This indicator for FQ3 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ3 Comment
The Helensburgh/Lomond area received 23 waste collection complaints this quarter which is down on the 33 received last quarter. This is a good level of service
considering there have been some operational and staffing issues.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 40 No target 
FQ1 2022/23 No target 58 No target
FQ2 2022/23 No target 65 No target
FQ3 2022/23 No target 35 No target 
This indicator for FQ3 shows the number of waste collection complaints has decreased significantly since the last reporting period. 
FQ3 Comment
The number of waste collection complaints has dropped from 65 last quarter to 35 this quarter. The Helensburgh/Lomond area received the majority of
complaints with 23, however given the operational and staffing difficulties and the number of domestic and commercial properties serviced this is still a good level
of service.
Responsible person: Tom Murphy 
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Appendix 1
Page 25 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 45.0% 48.3% Green 
FQ1 2022/23 45.0% 52.1% Green
FQ2 2022/23 45.0% 50.5% Green
FQ3 2022/23 45.0% 56.7% Green 
This indicator for FQ3 is above target and performance has increased since the last reporting period. 
FQ3 Comment
56.7% recycling/composting and recovery (39.7% recycling composting and 17.0% recovery). Recovery is higher than normal this quarter due to a trial by Renewi
(formerly Shanks), who have taken some residual general waste for disposal from their Moleigh (by Oban) and Dalinlongart (by Dunoon) facilities to an energy
from waste (EFW) plant near Edinburgh. This has reduced landfill overall and has more than offset the reduction in recovery from the Helensburgh and Lomond
area following on from The Scottish Government Landfill Tax Abatement Order (which commenced from 1st July 2022), whereby Barr Environmental no longer
carry out any recovery from mixed residual general waste.
Responsible person: John Blake 
Shanks – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 49.7% No target 
FQ1 2022/23 No target 54.4% No target
FQ2 2022/23 No target 58.1% No target
FQ3 2022/23 No target 67.4% No target 
This indicator for FQ3 shows the percentage of waste recycled has increased since the last reporting period.
Page 43

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Appendix 1
Page 26 
FQ3 Comment
67.4.% recycling/composting and recovery (40.0% recycling/composting and 27.4% recovery). Recovery is higher than normal this quarter due to a trial by Renewi
(formerly Shanks), who have taken some residual general waste for disposal from their Moleigh (by Oban) and Dalinlongart (by Dunoon) facilities to an energy
from waste (EFW) plant near Edinburgh.
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 38.4% No target 
FQ1 2022/23 No target 33.3% No target
FQ2 2022/23 No target 34.7% No target
FQ3 2022/23 No target 43.5% No target 
This indicator for FQ3 shows the percentage of waste recycled has increased since the last reporting period. 
FQ3 Comment
43.5% recycling/composting and recovery (43.5% recycling/composting and 0% recovery). Landfill has reduced this quarter mainly due to seasonality i.e. less
landfilled during late autumn/winter months with fewer visitors on islands. Year to date recycling/composting and recovery figure is 37.0% (i.e. 36.7% recycling/
composting and 0.3% recovery).
Responsible person: John Blake 
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Appendix 1
Page 27 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 48.9% No target 
FQ1 2022/23 No target 53.6% No target
FQ2 2022/23 No target 41.0% No target
FQ3 2022/23 No target 37.5% No target 
This indicator for FQ3 shows the percentage of waste recycled has decreased since the last reporting period. 
FQ3 Comment
37.5% recycling/composting and recovery (37.5% recycling/composting and 0% recovery). Following a Scottish Government Landfill Tax Abatement Order (which
commenced from 1st July 2022), Barr Environmental no longer carry out any recovery from mixed general waste delivered to them from Helensburgh and Lomond
area. Year to date figures for H&L are 43.5% recycling/composting and recovery (40.6% recycling/composting and 2.9% recovery).
Responsible person: John Blake 
Page 45

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Appendix 1
Page 28 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 5,000 4,252 Green 
FQ1 2022/23 5,850 4,546 Green
FQ2 2022/23 5,550 4,947 Green
FQ3 2022/23 5,100 3,882 Green 
This indicator for FQ3 is below target (lowest is best) and performance has increased since the last reporting period. 
FQ3 Comment
Landfill tonnages have dropped this quarter partly due to seasonality but mainly because of a trial by Renewi (formerly Shanks), who have taken some residual
general waste for disposal from their Moleigh (by Oban) and Dalinlongart (by Dunoon) facilities to an energy from waste (EFW) plant near Edinburgh. This has
reduced landfill overall and has more than offset the reduction in recovery from the Helensburgh and Lomond area following on from The Scottish Government
Landfill Tax Abatement Order (which commenced from 1st July 2022), whereby Barr Environmental no longer carry out any recovery from mixed residual general
waste.
Responsible person: John Blake 
Page 46

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Appendix 1
Page 29 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 73 56 Red 
FQ1 2022/23 73 86 Green
FQ2 2022/23 73 87 Green
FQ3 2022/23 73 88 Green 
This indicator for FQ3 is above target and performance has improved slightly since the last reporting period. 
FQ3 Comment
The level of street cleanliness in the Helensburgh/Lomond area remains high again this month and exceeds both the National Standard and Benchmark figure. 
This is a very good performance.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 73 79 Green 
FQ1 2022/23 73 85 Green
FQ2 2022/23 73 82 Green
FQ3 2022/23 73 83 Green 
This indicator for FQ3 is above target and performance has increased since the last reporting period. 
FQ3 Comment
The level of street cleanliness for the whole area remains high, this is excellent and the role of the Amenity Warden has had a key influence around littering and
dog fouling to assist in maintaining the very good level of performance.
Responsible person: Tom Murphy
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Appendix 1
Page 30 
Making It Happen 
Teacher sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 1.71 days No target 
FQ1 2022/23 No target 1.81 days No target
FQ2 2022/23 No target 0.64 days No target
FQ3 2022/23 No target 1.14 days No target 
This indicator for FQ3 shows the number of sickness absence days has increased since the last reporting period. 
FQ3 Comment
Work days lost has increased by half a day on the last quarter and is slightly less than the same quarter last year. 
Responsible person: Simon Easton 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 1.77 days No target 
FQ1 2022/23 No target 1.79 days No target
FQ2 2022/23 No target 1.22 days No target
FQ3 2022/23 No target 1.70 days No target 
This indicator for FQ3 shows the number of sickness absence days has increased since the last reporting period. 
FQ3 Comment
Work days lost have increased by almost half a day on last quarter but are similar to the same quarter last year. The top three reasons for sickness absence are: 
infections, stress/depression/mental health and stomach/liver/kidney & digestion.  Education have a dedicated Attendance Assistant that supports Head Teachers
to manage attendance.  To support with Stress related absences the Wellbeing Team have been trailing Active Care - a week one referral service to the Employee
Assistance Programme to support employees with appropriate interventions in early days of absence.  The Wellbeing Team have also co-ordinated the Recalibrate
Programme which was 12 weeks’ worth of online coaching attended by over 80 employees to support them to improve their own wellbeing.  The Wellbeing Team
have also just launched an online physiotherapy pilot and it is hoped members of Education will benefit from group sessions regarding musculoskeletal health.
Responsible person: Simon Easton
Page 48

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Appendix 1
Page 31 
Making It Happen 
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 4.21 days No target 
FQ1 2022/23 No target 4.17 days No target
FQ2 2022/23 No target 3.89 days No target
FQ3 2022/23 No target 3.89 days No target 
This indicator for FQ3 shows there is no change in the number of sickness absence days since the last reporting period. 
FQ3 Comment
Work days lost remained the same as the quarter before and has increased by almost half a day on the same quarter last year. 
Responsible person: Carolyn Cairns 
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 No target 3.42 days No target 
FQ1 2022/23 No target 3.57 days No target
FQ2 2022/23 No target 3.66 days No target
FQ3 2022/23 No target 3.65 days No target 
This indicator for FQ3 shows the number of sickness absence days has decreased slightly since the last reporting period. 
FQ3 Comment
The top three reasons for absence were Stress/Depression/Mental Health; Heart, Blood Pressure and Circulatory and Other Musculoskeletal problems.  To support
with Stress related absences the Wellbeing Team have been trailing Active Care - a week one referral service to the Employee Assistance Programme to support
employees with appropriate interventions in early days of absence.  The Wellbeing Team have also co-ordinated the Recalibrate Programme which was 12 weeks’
worth of online coaching attended by over 80 employees to support them to improve their own wellbeing.  The Wellbeing Team have also just launched an online
physiotherapy pilot and it is hoped members of Roads and Infrastructure and HSCP will benefit from
Responsible person: Carolyn Cairns
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Page 50

Appendix 1
Page 32 
Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Performance trend over the period
FQ4 2021/22 70.0% 73.1% Green 
FQ1 2022/23 70.0% 79.4% Green
FQ2 2022/23 70.0% 75.4% Green
FQ3 2022/23 70.0% 72.5% Green 
This indicator for FQ3 is above target however performance has decreased since the last reporting period. 
FQ3 Comment
In FQ3 there were 33,921 transactions dealt with by customer service agents (27.5%) and 89,449 automated or self-service transaction (72.5%) so the 70% target
was exceeded. FQ3 2021/22 2022/23 Mediated 36,387 33.921 Automated 94,272 89,449.
Responsible person: Robert Miller 
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Page 51

ARGYLL AND BUTE COUNCIL                                        HELENSBURGH AND
LOMOND AREA
COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE                          14 MARCH 2023
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings were introduced around 18 months
ago [at the time of writing this report we are on to briefing Edition 81] these have
largely superseded the original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December round of area committees for this standing item. This format 
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
Page 51 Agenda Item 8

Page 52

3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.   
3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for Officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – none 
5.2 Financial – none 
5.3  Legal – none 
5.4  HR – none known 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – none known 
5.5.2   Socio-economic Duty – none known 
5.5.3 Islands – none known 
5.6. Climate Change – none 
5.7  Risk – none known 
5.8  Customer Service - none 
Executive Director with responsibility for Roads and Infrastructure Services,
Kirsty Flanagan 
Policy Lead for Roads and Transport, Councillor Andrew Kain 
January 2023                                                  
For further information contact: 
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Jim Smith, Head of Roads and Infrastructure Services; or Mark Calder, Project
Manager 
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This page is intentionally left blank

Page 55

ARGYLL AND BUTE COUNCIL  HELENSBURGH AND LOMOND 
AREA COMMITTEE 
DEVELOPMENT AND ECONOMIC
GROWTH  
14 MARCH 2023 
HOUSING SERVICES ACTIVITY UPDATE - STRATEGIC HOUSING
INVESTMENT PLAN (SHIP) – ANNUAL UPDATE 
1.0 EXECUTIVE SUMMARY
1.1 The main purpose of this report is to update Members of Housing Services
activity and the delivery of the Local Housing Strategy within the Helensburgh
& Lomond area.  This report will detail the following housing activity:- 
 Housing Need and Demand
 Homelessness
 Affordable Housing Supply - Strategic Housing Investment Programme
(SHIP)
 Empty Homes
 Private Sector Housing Grant Adaptations
 Private Sector Housing Grant Repairs and Improvements
 Energy Efficiency - Home Energy Efficiency Programme: Area Based
Scheme(HEEP:ABS)
 Local Housing Strategy 
2.0 RECOMMENDATIONS
2.1 Members are asked to consider the content of the report. 
Page 55 Agenda Item 9

Page 56

ARGYLL AND BUTE COUNCIL  HELENSBURGH AND LOMOND 
AREA COMMITTEE 
DEVELOPMENT AND ECONOMIC
GROWTH  
14 MARCH 2023 
HOUSING SERVICES ACTIVITY UPDATE - STRATEGIC HOUSING
INVESTMENT PLAN (SHIP) – ANNUAL UPDATE 
3.0 INTRODUCTION
3.1 The main purpose of this report is to update Members of Housing Services 
activity and the delivery of the Local Housing Strategy within the Helensburgh
& Lomond area. 
This report will detail the following housing activity:-
 Housing Need and Demand
 Homelessness
 Affordable Housing Supply - Strategic Housing Investment Programme
(SHIP)
 Empty Homes
 Private Sector Housing Grant Adaptations
 Private Sector Housing Grant Repairs and Improvements
 Energy Efficiency - Home Energy Efficiency Programme: Area Based
Scheme
 Local Housing Strategy 
4.0 RECOMMENDATIONS
4.1 Members are asked to consider the content of this report. 
5.0 DETAIL
5.1 Argyll and Bute Council retains the role of strategic housing authority  and 
therefore has a series of important statutory housing functions to fulfil. A 
Housing Needs and Demand Assessment (HNDA) is carried out every 5 years
which  enables Scottish Government funding to be brought into Argyll and Bute 
primarily to deliver affordable housing. A comprehensive revision of the local
HNDA was approved as “robust and credible” by the Scottish Government’s
Centre for Housing Market Analysis in 2021. The previous LHS was also
completed in 2021. 
A fully revised LHS covering 2022-2027 has been developed in accordance with
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Scottish Government guidance and local priorities as identified in the new HNDA.
This sets out the vision for Argyll and Bute: “Everyone in Argyll & Bute has
access to a suitable, high quality home which is affordable and located
within a vibrant, sustainable and connected community.” This report will
detail the housing activity taking place in Helensburgh and Lomond and progress
against the LHS Action Plan. 
5.2 HOUSING NEED AND DEMAND 
HOMEArgyll WAITING LIST November 2022 – Active
Applicants (excluding those with 0 points/no defined need)                                                                                                                 
Minimum Bedroom Size Required TOTAL
0/1beds 2beds 3beds 4+beds
Helensburgh and
Lomond 223 115 77 26  441 
In addition there were 214 applicants for Helensburgh & Lomond who received
nil points according to the Common Allocation Policy and therefore would be
deemed to have no housing need. 
For Helensburgh and Lomond as a whole the majority of applicants (50%)
require one bedroom and 26% require 2 bedrooms.18% require 3 bedrooms
and just 6% need 4 or more. 
However, to establish actual need, the available supply must be factored
into this, based on the available lets within the RSL stock during a year. 
HOMEArgyll
Applicants
RSL Lets 2019/20
(All Landlords)
Pressure
Ratio
Helensburgh and Lomond 441 83 5:1 
While the pressure ratios are only one factor in determining need and
demand, they are useful indicators of areas where further research and
analysis may be required. 
The fully revised Argyll & Bute HNDA 2021 takes account of a wide range of
factors to determine existing need and future demand for new build housing,
and demographic projections have a critical role in this assessment. Although
the default population projections suggest a significant and continuous decline
across Argyll and Bute, and consequently minimal or zero requirement for new
build housing,  the council has developed ambitious Housing Supply Targets
based on an alternative, positive growth scenario for all areas. In this instance,
22% of the Argyll & Bute Housing requirement would be apportioned to
Helensburgh & Lomond; and over the next 5 years this could amount to at least
320 new builds across all tenures for the HMA as a whole. 
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5.3 HOMELESSNESS 
The incidence of homelessness reduced in the Helensburgh and Lomond area
in 2021/22. There has been a decrease in homeless presentation of 29% (108
down to 77). 
During 2021/22, there were 73 homeless cases closed in the Helensburgh and
Lomond area.  This is a decrease of 43% (128 to 73) on the previous year. 
The figures below illustrate the number of homeless applications and cases
closed for the period from 2017/18 to 2021/22.   
The main reasons for presenting as Homeless last year were “Asked to Leave”,
“Dispute with household/relationship breakdown non-violent or abusive”; and
“Other action by landlord resulting in the termination of the tenancy”. There
were also a number of cases involving “violent or abusive disputes”; and “other
reasons for loss of accommodation”.  
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Rough Sleeping 
Helensburgh and Lomond experienced an increase in the incidence of rough sleeping
over the same period last year, with 5 cases (+1) in total across the area reporting that
they slept rough the night preceding their presentation and 6 (+2) reporting that they
had slept rough in the 3 months preceding their homeless application. 
AREA Number of Rough Sleepers in 2021/22
Night Before Application 3 Months Prior to Application
Helensburgh and
Lomond
5 6
Argyll & Bute 17 28 
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5.4 AFFORDABLE HOUSING SUPPLY 
This continues to be a very challenging period for the construction sector and
there is ongoing slippage in the new build programme due to disruption and
shortages with materials and staffing. The Strategic Housing Investment Plan
(SHIP) delivered 10 new affordable homes in Helensburgh & Lomond in
2021/22. 
RSL PROJECT Units Funding 
ACHA
Linn Walk, Garelochhead
(Passivhaus Model) 10  £1,845,518 
In addition, further sites/projects in the Helensburgh and Lomond area which
are progressing onsite or in early stages of development and will be
programmed in the SHIP for completion in future years include: 
Dunbritton Helensburgh Golf Club (Main Site) – 60 units
Helensburgh Golf Club ( 18th Tee) – 16 units;
Helensburgh, Jeanie Deans site, East King Street – 12 units
Cardross – 37 units
ACHA Garelochhead – 6 units
LINK Rosneath currently “on hold” subject to review within 18-24
months
Loretto  Sawmillfield – 36 units (due to complete May 2023) 
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5.5 EMPTY HOMES 
In 2021/22 there were 6 private empty homes brought back into use in H&L, 
amounting to 16% all the empty homes brought back into use across Argyll and
Bute last year with assistance of the Empty Homes Officer (38). 
Council Tax Information on Empty Homes 
The following table breaks down the numbers of empty homes including those
subject to premium Council Tax charge across the H&L area.  The table does
not include properties which are empty and exempt from Council Tax. The
numbers of recorded empty homes can vary from day to day due to natural
changes and reported numbers are snapshot from November reports.   
Helensburgh &
Lomond 
Council tax data as
at 01.11.22
Number of
properties
on Council
Tax register
Empty
Homes
Properties
subject to 200%
council tax levy
Total  
EMPTY
Helensburgh &
Lomond 12,302 90 113 203 
Council Tax Exemptions 
There are also a number of empty properties which are on the Council Tax
register which are exempt from paying council tax.  In Helensburgh & Lomond
there are 237 properties which are empty and exempt from Council Tax. The
categories for empty properties include: 
 Class 2A = Unoccupied dwelling – under renovation (10)
 Class 4A = Properties recently occupied but now empty and unfurnished
(96)
 Class 5A = Living or Detained elsewhere – e.g care home, hospital or
prison (18)
 Class 6A = Deceased owners – where estate has not been settled (103)
 Class 7A = Dwellings Empty Under Statute  – Closing or Demolition Order
(5)
 Class 13A= Repossessed dwelling (2)
 Class 19A= Difficult to let separately (3) 
Second Homes 
As at November 2022 there were 177 registered Second Homes in
Helensburgh and Lomond. This figure represents 6% of the total number of
Second Homes in Argyll and Bute (2,815).  
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Self-Catering Properties
As at 3rd November 2022 there were there were 190 self-catering lets on the
Rates register in the Helensburgh & Lomond area 8% of the Argyll and Bute
total (2,321). 
5.6 PRIVATE SECTOR HOUSING GRANT – ADAPTATIONS 
In 2021/22, there were 21 private sector properties adapted with PSHG aid in 
Helensburgh & Lomond, and a total of 25 individual adaptations installed.     
5.7 PRIVATE SECTOR HOUSING GRANT – REPAIRS AND IMPROVEMENTS
In 2021/22, there were a total of 8 PSHG repair and improvement grants
completed in Helensburgh & Lomond, (across Argyll and Bute, the total was
19). Total cost of the works was £85,031.17 of which PSHG covered
£23,896.70. This was 49% of the total repair grant awarded for Argyll & Bute
last year. 
5.8 ENERGY EFFICIENCY (HOME ENERGY EFFICIENCY PROGRAMME:
AREA BASED SCHEME HEEP: ABS) 
There were 252 energy efficiency measures installed across Argyll and Bute 
in 2020/21 via the HEEPS: ABS programme; and 40 (16%) were in the
Helensburgh & Lomond administrative area. 
In total, 36 properties were improved across the Helensburgh and Lomond
area, at a total cost of £157,367. Grant aid in support of this work amounted to
£148,758, almost 95% of the total costs.           
Current estimates of Fuel Poverty are based on Home Analytics data  
(Scottish figure sourced from Scottish House Condition Survey):-
Area Likelihood of Households in 
Fuel Poverty Extreme Fuel Poverty
Helensburgh & Lomond 20% 4%
Argyll and Bute 27% 15%
Scotland (SHCS Figure) 25% 12%
PSHG ADAPTATION COMPLETIONS 2021 -2022
HMA Grant Value Works Value ADAPTATION INSTALLED      
Ramp Stairlift Access Bathroom
Adaptation Hoist
Helensburgh
& Lomond £ 103,293.20  £ 124,545.00  0 7 5 11 2
TOTALS  £ 103,293.20   £ 124,545.00  0 7 5 11 2
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5.9 Local Housing Strategy (LHS) 2022-2027 
As the strategic housing authority for Argyll and Bute, the Council has a
statutory duty to develop, implement and monitor a Local Housing Strategy over
a five-year planning cycle, based on a robust and credible Housing Need and
Demand Assessment (HNDA) for the area.  Following completion of the
previous Argyll and Bute LHS  (2016-2021) last year, a comprehensive revision
and update of the strategy has been approved by the council and is due to be
formally launched in March 2022. The planning process was based on a robust
process of consultation and stakeholder engagement, which has been
acknowledged as an exemplar model for other local authorities by the Scottish
Government, the CHMA, and the Scottish Housing Network LHS Forum.   
The revised HNDA was approved as “robust and credible” by the Scottish
Government’s CHMA in 2021, and this has informed the revised Housing
Supply Targets set out in the new LHS. These targets are based on a positive
demographic and economic growth scenario for Argyll & Bute and include
ambitious and challenging Housing Supply Targets for the Helensburgh &
Lomond HMA over the next 5 years and beyond. Progress with these targets
and the new LHS Action Plan will be reported on an annual basis to this area
committee. 
6.0 CONCLUSION
6.1 This report provides the detail of the Council Housing Services team activity and
an overview of the progress achieved with the Local Housing Strategy Action Plan
in the Helensburgh & Lomond housing market area. There are a variety of housing
issues within the area which are being tackled by Housing Services and partner
agencies with the aim of delivering a functioning housing system which meets 
the needs of the communities we serve. 
7.0 IMPLICATIONS 
7.1 Policy - Complies with approved SHIP and Local Housing Strategy. 
7.2 Financial - none arising from this report. 
7.3  Legal - we have a statutory duty to deliver statutory housing functions 
7.4  HR – none. 
7.5  Fairer Scotland Duty: positive in terms of delivering affordable housing.  
7.5.1 Equalities - protected characteristics - none  
7.5.2 Socio-economic Duty - positive in terms of delivering affordable
housing.  
7.5.3 Islands – positive in terms of delivering affordable housing on
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the islands 
7.6 Climate Change – the strategy and housing service deliver positive
impacts for energy efficiency and climate change. 
7.7 Risk – none. 
7.8  Customer Service – none. 
Kirsty Flanagan, Executive Director with the responsibility for Development and
Economic Growth 
Counicllor Robin Currie 
Police Lead for Strategic Development 
January 2023 
For further information contact: 
Fergus Murray, Head of Development and Economic Growth 
Fergus.Murray@argyll-bute.gov.uk 
Douglas Whyte, Team Lead – Housing Strategy
douglas.whyte@argyll-bute.gov.uk 
APPENDICES  
Appendix 1 – Extract from LHS 2022 - 2027 (data as of 2020) Helensburgh & Lomond  
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APPENDIX 1 – EXTRACT FROM LHS 2022 - 2027 (DATA AS OF 2020)                               
HELENSBURGH & LOMOND 
Helensburgh & Lomond combines the largest urban settlement in the authority with
a more rural hinterland, and has close links with the Glasgow-Clyde-central belt region.
The hinterland of Lomond falls within the Loch Lomond & Trossachs National Park
planning area and this impacts on the operation of the local housing market. Over a
quarter of house sales (27%) are to purchasers from elsewhere in Scotland. The area
has consistently exhibited high average house prices however it also has one of the
highest average household incomes of the HMAs in Argyll & Bute, and consequently
affordability is actually relatively better than many areas, albeit still unaffordable to
many local residents in absolute terms. This area has a quarter of the total housing
stock within the whole authority area, unsurprisingly; however it has seen only modest
growth, compared to the rest of Argyll and Bute, with only 4% increase in the number
of dwellings between 2015 and 2020. It also has the lowest proportion of
second/holiday homes and vacant properties in the authority (5% of the total, albeit
this is still above national levels; and levels may be higher in the National Park area of
Lomond, which is seen as a significant concern for the Park Plan). There were 1,538
RSL homes in 2020, almost 18% of the Argyll & Bute total, and around 4 applicants
for every available let. Over 25% of all homeless cases present here and around 21%
of the HOMEArgyll waiting list are seeking to be rehoused in this area. The committed
growth of the population serving the MOD naval base at Faslane, and the potential
impact of ancillary family over time, is also a significant factor here that will impact on
need and demand in the wider housing system. 
Population                                     
Households                                   
Dwellings                                       
Ineffective Stock (%)  
RSL Stock  
Waiting List Applicants  
RSL Lets (2019/20) 
Pressure Ratio  
Lower Quartile House Price 
Lower Quartile Income  
LQ Affordability Ratio   
25,670
11,189
12,171
5%
1,538
524
122
4:1
£92,938
£19,508
4.8 
Helensburgh & Lomond
Key issues for Helensburgh & Lomond HMA:
Increasing the supply of affordable housing remains a priority for this area.                                
Sustaining the strategic partnership with HMNB Clyde also continues to be
essential to address accommodation needs.
Delivering Housing Options services, providing Tenancy Support and pro-
actively preventing homelessness remain primary goals.
Ensuring appropriate specialist provision is available to meet the requirements
of those with particular needs will also be important. 
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Page 67

ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
14 March 2023 
Helensburgh, Cardross and Dumbarton Cyclepath Update 
1.0 EXECUTIVE SUMMARY 
1.1. This report updates Members on the progress made since the previous report to
the Helensburgh and Lomond Area Committee on 13 December 2022 in relation
to the delivery of a dedicated, high quality walking and cycle route linking
Helensburgh, Cardross and Dumbarton. 
1.2. Officers have approved five (5) change requests from WSP, resulting in a cost
increase of £28,538.97, taking the total cost of WSPs work to £253,427.96. This
additional cost can be accommodated within the secured external funding. 
1.3. WSP have recommenced their work package and have confirmed their work will
be finished no later than 31 March 2023. 
1.4. Subsequent to WSPs work, Officers are working to identify further elements
which will require to be undertaken during summer 2023 to complete the design
package required for construction.  This includes ground investigation (GI)
surveys, ecology surveys which can only be undertaken during summer months,
a quality review of the design work undertaken by WSP and submission of
planning application and related statutory permissions. 
1.5. Following completion of the full design package, the Council’s Estates Team will
lead the land acquisition process with landowners in order to secure the land
necessary to construct the designed route. 
1.6. While funding has been secured to complete the design stages of the project;
based on current funding models, to pay for construction of the route further
competitive applications will be required to a range of programmes including the
Strathclyde Partnership for Transport (SPT) Capital Programme and the
Transport Scotland Places for Everyone (PFE) Programme, administered by
Sustrans.  The PFE Programme requires a minimum of 30% of total
construction costs are secured from other, non-Transport Scotland derived,
sources. 
1.7. Officers are currently tendering for a design consultancy to identify the preferred
route linking the existing cyclepath at Morrisons Supermarket/Hermitage
Academy to Helensburgh Town Centre and the new section of segregated
cycleway under construction at Helensburgh Waterfront, and to develop the
preferred route to concept design stage.  It is expected this work will commence
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in May 2023 and be completed in financial year 2023/24.  This work is being
funded via a successful competitive application to Transport Scotland’s PFE
Programme. 
RECOMMENDATIONS 
1.8. It is recommended that the Helensburgh and Lomond members: 
1.8.1. Note the agreement of five change requests from WSP at an additional
cost of £28,538.97, taking the total cost of WSPs work to £253,427.96. 
This additional cost is covered by externally secured funding. 
1.8.2. Welcome the progress made by WSP towards completing their work
package by 31 March 2023. 
1.8.3. Note that some elements of work will require to be completed separately
during summer 2023 to finalise the full package required for construction. 
1.8.4. Note the current tender exercise for a design consultant to commence
work on the section of route linking Morrisons Supermarket to
Helensburgh Town Centre/Waterfront. 
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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
14 March 2023 
Helensburgh, Cardross and Dumbarton Cyclepath Update 
2.0 INTRODUCTION 
2.1. This report updates Members of the progress made since the Helensburgh and
Lomond Area Committee on 13 December 2022 in relation to the delivery of a
dedicated, high quality walking and cycle route linking Helensburgh, Cardross
and Dumbarton. 
2.2. Full details of the project, including previous progress is available in the project
update reports previously presented to this Committee. 
3.0 RECOMMENDATIONS 
3.1. It is recommended that the Helensburgh and Lomond members: 
3.1.1. Note the agreement of five change requests from WSP at an additional
cost of £28,538.97, taking the total cost of WSPs work to £253,427.96. 
This additional cost is covered by externally secured funding. 
3.1.2. Welcome the progress made by WSP towards completing their work
package by 31 March 2023. 
3.1.3. Note that some elements of work will require to be completed separately
during summer 2023 to finalise the full package required for construction. 
3.1.4. Note the current tender exercise for a design consultant to commence
work on the section of route linking Morrisons Supermarket to
Helensburgh Town Centre/Waterfront. 
4.0 DETAIL 
Finances 
4.1. Design (Phase 1 Colgrain to Cardross & Phase 2 Cardross to Dumbarton).  
Officers have approved five (5) change requests from WSP, resulting in a cost
increase of £28,538.97, taking the total cost of WSPs work to £253,427.96. This
additional cost can be accommodated within the externally secured funding for
this work.  Funding for the design development has been secured from the
Strathclyde Partnership for Transport (SPT) Capital Programme and Transport
Scotland’s Places for Everyone (PFE) programme.  The Transport Scotland
PFE programme, funded by the Scottish Government, is a highly competitive
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challenge fund which requires projects to closely comply with the ever evolving
design requirements set by the paid administrators of the funding, Sustrans. 
4.2. Design (Phase 3 Helensburgh Town).  Officers are currently tendering for a
design consultancy to identify the preferred route linking Morrisons
Supermarket/Hermitage Academy to Helensburgh Town Centre and the new
section of segregated cycleway under construction at Helensburgh Waterfront,
and to develop the preferred route to concept design stage.  It is expected this
work will commence in May 2023 and be completed in financial year 2023/24. 
This work is being funded via a successful competitive application to the
Transport Scotland PFE Programme.  Funding has been secured from the SPT
Capital Programme and Transport Scotland’s highly competitive challenge fund
PFE programme.  This funding will be used to engage an external design
consultant to lead on community engagement, preferred route identification and
concept design.  Future stages of work will be subject to Officers successfully
securing future competitive challenge funding. 
4.3. Construction (Cardross Rail Station to Geilston Burn).  Costs for the final
works in Cardross Park to complete the section linking Cardross Rail Station to
the Geilston Burn have been paid to the Council’s Roads and Infrastructure
Service. These costs were secured from the SPT Capital Programme and the
Scottish Government’s Cycling, Walking and Safer Routes (CWSR) fund. 
4.4. Match Funding. Transport Scotland’s Places for Everyone programme,
administered by Sustrans, requires a minimum of 30% of total construction cost
is secured by the Council from alternative, non-Transport Scotland derived,
sources.  As this requirements placed upon the project by the Places for
Everyone funding criteria and additional demands of Sustrans PFE Officers
around elements of the design result in a high-quality, expensive to construct,
design the 30% construction match funding requirement is forecast to be in
excess of £2M. 
4.5. The Council’s Active Travel Team (1.7 FTE) is part of the Strategic Transport
Team within the Development and Economic Growth Service.  No Council funding
is currently received by the Active Travel Team. All project costs, including internal
staff costs, have to be funded via successfully securing highly competitive external
challenge funds. 
Design 
4.6. Transport Scotland’s Places for Everyone funding programme, administered by
Sustrans, is structured around 8 project stages with a competitive challenge
fund submission for the next stage(s) of funding which require approval from the
Sustrans Project Board at the end of Stage 2 (Concept Design) and Stage 4
(Technical Design) to progress to the next stage.  The project stages are (0)
Strategic Definition, (1) Preparation and Brief, (2) Concept Design), (3)
Developed Design, (4) Technical Design, (5) Construction, (6) Handover &
Close Out and (7) In Use.   
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4.7. Phase 1 & 2 Technical Design (stage 4) engineering design has been
commenced by WSP in line with their programme to complete their work on
the design by 31 March 2023.  This work package includes further landowner
engagement with regard to design detail.  Subsequent to WSPs work further
elements which will require to be undertaken during summer 2023 to complete
the design package required for construction.  This includes ground investigation
(GI) surveys, ecology surveys which can only be undertaken during summer
months, a quality review of the design work undertaken by WSP and submission
of planning application and related statutory permissions.   
4.8. Phase 3 (Helensburgh Town) Concept Design (stage 0 – 2) will commence
on completion of the procurement exercise required to appoint a design
consultant.  This is for the initial design stages of route identification and concept
design, and will include significant community engagement to ensure the route
links the most appropriate locations and best serve community needs.   
Construction (stage 5): Cardross Station to Geilston Burn 
4.9. The Council’s Roads Operations team have completed work in the Cardross
Park including fencing, bollards and signage.  This completes work on the
Cardross Park side of the Geilston Burn.  To protect the public, the bridge over
the Geilston Burn has been fenced off until access is agreed to further land on
the west side of the Burn to construct the path through to an accessible
destination. 
Programme 
4.10. Appendix 1 provides the current programme of the key stages and forecast
timescales for each section of the Phase 1: Helensburgh to Cardross section of
the Cyclepath; Phase 2: Cardross to Dumbarton; and, Phase 3: Helensburgh:
Hermitage Academy to Town Centre. 
5.0 CONCLUSION 
5.1. Completion of the Helensburgh, Cardross and Dumbarton Cyclepath will provide
a dedicated, high quality, accessible walking and cycle route linking
Helensburgh, Cardross and Dumbarton.  This route will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton corridor to travel more
sustainably and actively by walking and cycling.  This will provide a safe
alternative to having to use a private car to travel between these communities
and help lower Argyll and Bute’s carbon footprint. Funding for these works has
been secured from our key active travel partners with further bids being
developed to enable the construction of further sections of the cycleway
following completion of design work and as and when land acquisition has been
concluded. 
5.2. The delivery of the Helensburgh – Cardross – Dumbarton Cyclepath is
dependent on securing highly competitive external challenge funding,
committing appropriate match funding and securing access to private land for
the route.
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6.0 IMPLICATIONS 
6.1. Policy Completion of this project will support the Council’s
SOA outcomes 2: We have infrastructure that supports
sustainable growth and 5: People live active, healthier
and independent lives. The project also supports
achievement of the Scottish Government’s objectives
set out in the Cycling Action Plan for Scotland (CAPS)
and Let’s Get Scotland Walking - The National
Walking Strategy.
6.2. Financial The design, construction and land purchase will be
funded by external competitive funding applications.
The Council has not contributed any funding to design
or capital costs.  There is strong evidence that people
who are more active, for example by walking or
cycling, have been physical and mental health and are
less likely to require social care services in later life
which could result in a future saving to the Council or
HSCP.
6.3. Legal Continued input will be required from Legal Services to
support contractual agreements and land purchase
including a CPO should this be deemed necessary.
6.4. HR None.
6.5. Fairer Scotland
Duty: 
6.5.1 Equalities Completion of this project will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton
corridor to travel more sustainably and actively by
walking, wheeling and cycling.
6.5.2 Socio-
economic Duty
The route has been designed to be DDA compliant
and will provide a safe and accessible route for those
with mobility aids including wheelchairs and
parents/guardians with a child’s pram or buggy.
6.5.3 Islands There are no adverse impacts.
6.6. Climate Change  Active Travel is the least carbon intensive mode of
travel.  Providing the opportunity for residents and
visitors to consider an alternative to having to use a
private car to travel between these communities will
help lower Argyll and Bute’s carbon footprint.
6.7. Risk There is a reputational risk to the Council if the project
is not completed within a reasonable timeframe.
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6.8. Customer
Services  
None. 
Executive Director with the responsibility for Development and Economic
Growth: Kirsty Flanagan 
Policy Lead: Cllr Andrew Kain 
13 February 2023                                                  
For further information contact:  Colin Young   
Strategic Transportation Delivery Officer   
Colin.Young@argyll-bute.gov.uk   
Tel: 01546 604275 
Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme
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Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme 
Activity
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 2025/26 2026/27 2027/28
Q
1
Q
2
Q
3
Q
4
Q
1
Q
2
Q
3
Q
4
Q
1
Q
2
Q
3
Q
4
Q
1
Q
2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Funding Applications                                                                
Phase 1: Helensburgh to Cardross                                    
Route Design: Helensburgh to Cardross                                                               
Land Purchase Negotiations: Helensburgh to Cardross                                                               
CPO Process (if required):                                                                
- Provide CPO recommendation to H&L Area Committee                                        
- Develop CPO                                                               
- Gain Full Council approval for CPO                                                                
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                                
- CPO Process                                                                
Construction: Helensburgh to Cardross                                                                
Construction of Helensburgh to Cardross Phase 1
(Cardross Station to Geilston Burn)                                                                
Construction of Helensburgh to Cardross Phase 2
(assuming negotiated acquisition)                                                                
Construction of Helensburgh to Cardross Phase 3
(assuming Compulsory Purchase Order required)                                                                
Construction of Helensburgh to Cardross Phase 4
(assuming Compulsory Purchase Order required)                                                                
Phase 2: Cardross to Dumbarton                                    
Route Design: Cardross to Dumbarton                                                                
Land Purchase Negotiations: Cardross to Dumbarton                                                                
CPO Process (if required):                                                                
- Provide CPO recommendation to H&L Area Committee                                        
- Develop CPO                                                                
- Gain Full Council approval for CPO                                                                
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                                
- CPO Process                                                                
Construction: Cardross to Dumbarton                                                                
Construction of Cardross to Dumbarton Phase 1
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 2
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 3
(assuming Compulsory Purchase Order required)                                                                
Construction of Cardross to Dumbarton Phase 4
(assuming Compulsory Purchase Order required)                                                                
Helensburgh: Hermitage Academy to Town Centre                                    
Community Consultation & Route Identification                                    
Route Design                                    
Land Access Negotiations                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 1                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 2                                                                 
Colour Key (Responsibilities / Lead): 
Green: Strategic Transportation 
Blue: Road Service 
Orange: Estates Service 
Red: Legal 
Purple: External to Council (e.g. Scottish Government)
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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  14 March 2023 
Appointment to Glasgow Airport Consultative Committee 
1.0 EXECUTIVE SUMMARY 
1.1 The Area Committee made appointments to various outside bodies and
organisations at the meeting held on 14 June 2022.  Councillor Paterson has
advised that he will be resigning his position on the Glasgow Airport
Consultative Committee with effect from the end of January 2023. 
1.2 The Area Committee is asked to consider the appointment of an Elected
Member to be the Council representative on the Glasgow Airport Consultative
Committee. 
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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  14 March 2023 
Appointment to Glasgow Airport Consultative Committee 
2.0 INTRODUCTION 
2.1 The Area Committee made appointments to various outside bodies and
organisations at the meeting held on 14 June 2022.  The Council has been
advised that the substantive Member, Councillor Paterson, has resigned from
this appointment as of January 2023.  Historically the substantive appointment
has come from the Helensburgh and Lomond area and the substitute
appointment from Bute and Cowal. 
3.0 RECOMMENDATIONS 
3.1 The Area Committee is asked to consider the appointment of an Elected
Member to be the Council representative on the Glasgow Airport Consultative
Committee. 
4.0 DETAIL 
4.1 The Glasgow Airport Consultative Committee requires the Council to appoint
one substantive Member and one substitute Member.  Meetings are normally
held at Glasgow Airport and take place on a quarterly basis in the months of
January, April, July and October.  Further information on the role and remit can
be found here Consultative Committee | Glasgow Airport 
4.2 Any appointment made will be until the next Local Government Elections
scheduled for May 2027. 
5.0 CONCLUSION 
5.1 This report advises the Area Committee of the current situation in regard to the
Glasgow Airport Consultative Committee and asks Members to consider making
an appointment to this organisation. 
6.0 IMPLICATIONS 
6.1 Policy – none 
6.2 Financial – there will be costs incurred in terms of Members attending
these meetings. 
6.3 Legal – none
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6.4 HR – none 
6.5 Fairer Scotland Duty – none 
6.5.1 Equalities – protect characteristics – none 
6.5.2 Socio-economic Duty – none 
6.5.3 Islands – none 
6.6 Climate Change – none 
6.7 Risk – none 
6.8 Customer Service – none 
Douglas Hendry 
Executive Director with responsibility for Legal and Regulatory Support 
Councillor Alastair Redman, Policy Lead for Economic Growth, Communities
and Corporate Services 
31 January 2023                                                  
For further information contact: Shona Barton, Governance Manager    
Tel: (01436) 657605 
APPENDICES
None.  
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Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
14 March 2023
14 March
2023
Quarterly
Performance
Scorecard FQ3
2022/23
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report 17 February
2023 
14 March
2023
Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure
Services
Regular Report 17 February
2023
To include
Roads Capital
Plan, Roads
and Amenities
Revenue Work
Plan
(Programmed),
Grass Cutting
Schedule and
Post Winter
Update
14 March
2023
Strategic Housing
investment plan
(SHIP)
Douglas Whyte
Development and Economic
Growth
Annual Report 17 February
2023 
14 March
2023
Police Scotland
Update
Inspector Andrew Barron
Police Scotland 
Quarterly Report 17 February
2023 
14 March
2023
Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Colin Young
Development and Economic
Growth 
Quarterly Report 17 February
2023 
14 March
2023
Pupil Experiences  Simon Easton
Education
As Required 17 February
2023 
Page 81
Agenda Item
12

Page 82

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
14 March
2023
Appointment to
Glasgow Airport
Consultative
Committee 
Shona Barton
Legal and Regulatory Support 
As Required 17 February
2023 
13 June 2023
13 June
2023 
Supporting
Communities Fund
– End of Project
Monitoring Report 
Kirsty Moyes/Rona Gold
Chief Executive
Regular Report 19 May
2023 
13 June
2023
Hermitage
Academy Report 
Douglas Morgan
Head Teacher
Annual Report 19 May
2023 
13 June
2023
Quarterly
Performance
Scorecard FQ4
2022/23
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report 19 May
2023 
13 June
2023
Supporting
Communities Fund
Applications 
Kirsty Moyes/Becky Hothersall
Chief Executive
Annual Report 19 May
2023
Usually at
March Meeting
but will be
coming to June
Meeting for
2023 only.
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Page 83

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
13 June
2023
Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure
Services
Quarterly Report 19 May
2023 
13 June
2023
Primary School
Report
Simon Easton/Simone McAdam
Education
Annual Report 19 May
2023 
13 June
2023
HSCP Bi-Annual
Update Report
Charlotte Craig/Fiona Davies
Argyll and Bute Health and
Social Care Partnership
Bi-Annual Report 19 May
2023 
13 June
2023 
Police Scotland
Update
Inspector Andrew Barron
Police Scotland
Quarterly Report 19 May
2023 
13 June
2023
Commercial
Services Property
Update
David Allan
Development and Economic
Growth 
Quarterly Report 19 May
2023 
13 June
2023
Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Colin Young
Development and Economic
Growth
Quarterly Report 19 May
2023 
12 September 2023
12
September
2023
Area Performance
Report – FQ1
2023/24
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report 18 August
2023 
12
September
2023
Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure
Services
Quarterly Report 18 August
2023 
Page 83

Page 84

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
12
September
2023
Annual Recycling
Performance
Report
Jim Smith
Roads and Infrastructure
Services
Annual Report 18 August
2023 
12
September
2023
Police Scotland
Update
Inspector Andrew Barron
Police Scotland 
Quarterly Report 18 August
2023 
12
September
2023
Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Colin Young
Development and Economic
Growth 
Quarterly Report 18 August
2023 
12
September
2023
Major Projects
Update 
Bi-Annual Update 18 August
2023 
12
September
2023 
Commercial
Services Property
Update
David Allan
Development and Economic
Growth 
Quarterly Report 18 August
2023 
12 December 2023
12
December
2023 
Quarterly
Performance
Scorecard FQ2
2023/24
Jane Fowler/Sonya Thomas
Performance and Improvement
Quarterly Report 17
November
2023 
12
December
2023 
HSCP Bi-Annual
Update Report
Charlotte Craig/Fiona Davies
Argyll and Bute Health and
Social Care Partnership
Bi-Annual Report 17
November
2023 
Page 84

Page 85

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
12
December
2023 
Charities and Trust
Funds
Shona Barton
Legal and Regulatory Support 
Annual Report 17
November
2023 
12
December
2023 
Roads and
Infrastructure
Services Update
Jim Smith
Roads and Infrastructure
Services
Quarterly Report 17
November
2023 
12
December
2023 
Police Scotland
Update
Inspector Andrew Barron
Police Scotland 
Quarterly Report 17
November
2023 
12
December
2023 
Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Colin Young
Development and Economic
Growth 
Quarterly Report 17
November
2023 
12
December
2023 
Local Housing
Strategy 
Douglas Whyte
Development and Economic
Growth
Annual Update 17
November
2023 
Future Meetings 
Hermitage
Academy –
Curriculum Review
Louise Connor
Education
Update on progress   
Helensburgh
Shopfronts
Andrew Collins
Development and Economic
Growth
Update Report  
Page 85

Page 86

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment 
Parking in
Helensburgh
Hugh O’Neill
Roads and Infrastructure
Services   
Helensburgh
Waterfront
Development
Andrew Collins/John Gordon
Commercial Services
Updates on Progress   
Helensburgh
Conservation Area
Regeneration
Scheme (CARS)
Dianne Richardson
Development and Economic
Growth
Updates on Progress   
Page 86