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Agenda reports pack

Argyll and Bute Council · 13 June 2023
Back to Helensburgh & Lomond Area Committee — 13 June 2023 and its agenda

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Page 1

Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
6 June 2023 
NOTICE OF MEETING 
A meeting of the HELENSBURGH & LOMOND AREA COMMITTEE will be held ON A HYBRID
BASIS BY MICROSOFT TEAMS AND IN THE MARRIAGE SUITE IN THE HELENSBURGH
AND LOMOND CIVIC CENTRE on TUESDAY, 13 JUNE 2023 at 9:30 AM, which you are
requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES 
2. DECLARATIONS OF INTEREST 
3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 14 MARCH 2023 (Pages 3 - 10) 
4. PUBLIC QUESTION TIME 
5. PRIMARY SCHOOL REPORT 2022-23 - HELENSBURGH AND LOMOND AREA
(Pages 11 - 26)  
Report by Executive Director with responsibility for Education 
6. HERMITAGE ACADEMY ATTAINMENT REPORT (Pages 27 - 42)  
Report by Head Teacher, Hermitage Academy 
7. POLICE SCOTLAND UPDATE (Pages 43 - 46)  
Update from Inspector James McArthur, Police Scotland 
8. AREA PERFORMANCE REPORT - FQ4 2022/23 (Pages 47 - 80)  
Report by Executive Director with responsibility for Customer Support Services 
9. CEMETERY MAINTENANCE AND ROADS ACCESS FUND (Pages 81 - 84)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
10. HSCP ANNUAL PERFORMANCE REPORT 2022-2023 (Pages 85 - 126)  
Report by Chief Officer, Argyll and Bute HSCP
Public Document Pack

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11. HELENSBURGH CONSERVATION AREA REGENERATION SCHEME (CARS)
RECOMMENDATION OF AWARD (Pages 127 - 130)  
Report by Executive Director with responsibility for Development and Economic
Growth 
12. SUPPORTING COMMUNITIES FUND 2023/24 (Pages 131 - 146)  
Report by Chief Executive 
13. REQUEST FOR FINANCIAL ASSISTANCE FROM HELENSBURGH AND
DISTRICT TWINNING ASSOCIATION (Pages 147 - 152)  
Report by Executive Director with Responsibility for Legal and Regulatory Support 
REPORTS FOR NOTING 
14. HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN (Pages 153 -
158) 
EXEMPT REPORT FOR DECISION 
15. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE 
(a) Report by Executive Director with Responsibility for Development and
Economic  Growth (Pages 159 - 166)  
(b) Appendix 1 (Pages 167 - 168)
E1  (c) Appendix 2 (Pages 169 - 172)
E1 16. HELENSBURGH CONSERVATION AREA REGENERATION SCHEME (CARS)
RECOMMENDATION OF AWARDS - PRIORITY BUILDINGS (Pages 173 - 182)  
Report by Executive Director with responsibility for Development and Economic
Growth 
The Council will be asked to pass a resolution in terms of Section 50(A)(4) of the Local
Government (Scotland) Act 1973 to exclude the public for items of business with an “E” on the
grounds that it is likely to involve the disclosure of exempt information as defined in the
appropriate paragraph of Part I of Schedule 7a to the Local Government (Scotland) Act 1973. 
The appropriate paragraph is:- 
E1  Paragraph 9 Any terms proposed or to be proposed by or to the authority in the course of
negotiations for a contract for the acquisition or disposal of property or the supply of goods
or services. 
Helensburgh & Lomond Area Committee 
Councillor Math Campbell-Sturgess Councillor Maurice Corry
Councillor Graham Hardie Councillor Fiona Howard
Councillor Mark Irvine Councillor Paul Donald Kennedy
Councillor Ian MacQuire Councillor Gary Mulvaney (Vice-Chair)
Councillor Iain Paterson Councillor Gemma Penfold (Chair)   
Contact: Julieann Small, Senior Committee Assistant - 01546 604043

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MINUTES OF THE MEETING OF THE HELENSBURGH & LOMOND AREA COMMITTEE HELD ON
A HYBRID BASIS BY MICROSOFT TEAMS AND IN THE MARRIAGE SUITE IN THE
HELENSBURGH AND LOMOND CIVIC CENTRE 
ON TUESDAY, 14 MARCH 2023 
Present: Councillor Gemma Penfold (Chair) 
Councillor Maurice Corry
Councillor Graham Hardie
Councillor Fiona Howard
Councillor Paul Donald Kennedy 
Councillor Ian MacQuire
Councillor Gary Mulvaney
Councillor Iain Paterson 
Attending:  Shona Barton, Governance Manager
Mark Calder, Project Manager
Douglas Whyte, Housing Strategy Team Lead
Colin Young, Senior Transportation Delivery Officer
Inspector James McArthur, Police Scotland
Douglas Morgan, Head Teacher, Hermitage Academy
Mhairi Stewart, Depute Head Teacher, Hermitage Academy
Archie Blackburn, Hermitage Academy
Robbie Deveney, Hermitage Academy 
Jake Delaney-Clarke, Hermitage Academy
Gill Agutu, Hermitage Academy
Mhairi Fulton, Hermitage Academy
Amy Lane, Hermitage Academy 
1. APOLOGIES 
Apologies for absence were intimated from Councillor Math Campbell-Sturgess and
Councillor Mark Irvine. 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest intimated. 
3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 13 DECEMBER 2022 
The Minute of the meeting of the Helensburgh and Lomond Area Committee, held on 13
December 2022 was approved as a correct record. 
4. PUBLIC QUESTION TIME 
Question from Alan Kennedy, Rhu Resident
Since 2019, Residents of Quarryknowe in Rhu have been trying to work with both Argyll
Community Housing Association (ACHA) and Luss Estates in an attempt get them to
Repair, Upgrade and implement a maintenance plan for their own individual areas of
responsibility. The main issues faced include the Residents Car Park, surrounding
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pavements, walkways and walls (ACHA) and the adjoining Ardenconnel Path which
connects the top of Rhu to the bottom of Rhu through Ardenconnel Woods (Luss Estates),
both of which now present a major Health & Safety issue to residents due to years of
disrepair and neglect. Residents have spoken with local MP’s, MSP & Councillors
however to date nothing has been done to address any of these issues. 2 residents have
sustained injuries in the last 2 weeks as a result of the uneven and broken paving stones
which have previously been reported to ACHA.
Can I ask the members if they are aware of these ongoing issues that residents of
Quarryknowe are facing and what can they do to support our voices being heard and
ultimately ACHA and Luss Estates taking responsibility to carry out upgrades and repairs
which drastically need done. Can I further ask if any of the members would be willing to
meet with residents to see the issues for themselves with a view to putting pressure on
both ACHA and Luss Estates to take on the responsibility of carrying out these repairs and
upgrades?
Councillor Penfold advised that she was not aware of these issues. Councillor Corry
highlighted that he was fully aware of the issues and has had meetings with residents on
site and assured Mr Kennedy that he was working with the residents and the Council to
tackle the issues.
Councillor Mulvaney advised that there has been issues in this particular area for many
years adding that on passing through recently he noted that the area had deteriorated and
highlighted that he was happy that fellow Members were working on the issue.
Question from Jackie Hood, Helensburgh Skate park Committee
Jackie Hood, Helensburgh Skate park Committee submitted the following question, which
was read out by the Governance Manager:-
"Once the skatepark equipment is reinstated to allow discharge of Planning Condition 15
of the Waterfront Development, what will happen to it? Could the council confirm what the
long-term plans are for the skatepark once the retail development goes ahead? Will the
current 20m x 30m area remain for community use adjacent to whatever retail
development goes ahead or will the skatepark become homeless? If the latter is the case,
where does the council intend to move the skatepark to, bearing in mind the importance of
it to the local community particularly youngsters and teenagers? "
Councillor Penfold advised that the Committee would seek clarification from the
appropriate department and get a response for Ms Hood.
Questions from Ali Mills, Kilcreggan Resident
Ali Mills asked a number of questions in relation to the plans for the development of a new
ferry terminal in Kilcreggan.  She advised that there are 4 houses which will be directly
affected by the proposals and that she lives in one of these.  She highlighted that the
outline business case had been published in 2021, stating that there would be a public
consultation carried out, which to her knowledge has not been taken forward.  She asked
the Committee to confirm why the consultation did not happen?
Ms Mills advised that further to the initial outline business case being published there has
be no further engagement with local residents on the options for the new terminal.  She
highlighted that local residents have engaged with Councillors, MPs and MSPs to raise
awareness of the issue.
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Ms Mills asked why it appears that Mott MacDonald have continued to develop option 4A
presented in the Outline Business Case for over a year without any consultation or public
engagement with  the community.
She noted that a consultation exercise is now underway and that an online survey is
available for completion on the Council website.  She asked the Committee why has the
current online survey not been publicised – highlighting that at a recent meeting of the
campaign group it was noted that only a small number of people were aware of the
ongoing consultation.
Further to this, Ms Mills asked for information on the online survey and why it appears that
the content of the survey has been amended since it was first published.
Councillor Penfold advised that the Committee would seek a response to the questions
raised on behalf of Ms Mills from the Marine Operations Manager.
It was noted that Councillor Corry was a member of the Ferry Reference Group and was
aware of the issues raised by Ms Mills.
Councillor Hardie advised that the Audit and Scrutiny Committee ,of which he is a
Member, are currently conducting a scrutiny review in relation to consultation processes. 
He advised that he would be keen to hear from Ms Mills on her experiences which he
could then input into the scrutiny review.
Councillor Howard noted that she had been unaware of the consultation until she had
seen it referenced in a local press article.
Question from John McGall, Rhu and Shandon Community Council
In 2017 A&BC roads authority, in collaboration with Argyll Timber Transport Group
(ATTG), under the Agreed Routes Maps Scheme decided to classify the minor roads
Station & Pier Roads in Rhu Conservation Village as a consultation route for the purposes
of the timber haulage by large 44 ton HGV’s. In consequence a Timber Transport
Management Plan (TTMP), a voluntary agreement without legal status, was developed by
a Roads Officer and an ATTG representative in private and without community
consultation.
It authorised up to 5,000 HGV journeys per year and included agreed pre-conditions, rules
to be adhered to including for example set periods to be avoided for school run times
when children would be walking on the road. Unfortunately the rules of this agreement
were ignored and 30 individual breaches were recorded and reported.
Residents and Councillors were subsequently advised by a Roads Authority Manager, that
the basis of this decision was, among other things, on their understanding “there was no
other route available”.
The route has been an area of significant concern and investigation for several years by
the Council, Police Scotland and Community Council to try and find a solution to a number
of the hazards including:-
 Roads so substandard in width (between 4.2m and 4.7m) that HGV’s (2.55m wide)
cannot pass in opposite directions causing obstructions and at times complete
blockages. 
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 Narrow carriageways at the mini roundabout, with a 90 degree blind bend where
the swept path of HGV’s cause encroachment into opposite lanes in both
directions, leading to obstructions or near collisions. 
 The volume and speed of traffic constantly cause near collisions when traffic is
trying to emerge from blind junctions and driveways 
 Sight lines at junctions and driveways have zero visibility due to existing boundary
walls, road configuration and overgrown foliage. This can also cause near collisions
because emerging traffic attempting to exit onto the road have swept paths that
require encroachment into the opposite lane causing obstruction 
 The safety of pedestrians due to the absence of a formal footway with no safe step-
off onto a verge or no verge at all which has caused numerous near misses despite
pedestrians walking in the formal pedestrian lanes the council provided. 
R&SCC objected to any use of the Pier & Station Roads in the interest of road safety as
these roads were dangerous, compromised pedestrian safety and are clearly, in our view,
unsuitable as a timber haulage route. In 2021, after Phase 1 of timber harvesting
completed, we surveyed residents neighbouring the haulage route area (240) and 96% of
those who participated (=97 people), fully supported the Community Council’s objections.
It has recently been ascertained that in February 2017, the Scottish Woodlands forest
agent attended a specially convened meeting with two members of our Community
Council in Rhu Village Hall where it was revealed for the first time, the intention to use
Station and Pier Roads as a haulage route.
One Community Councillor advised these minor roads were not suitable for vehicles of
that size and proposed an alternative route east of Highlandman’s Wood across
agricultural land behind Helensburgh Reservoir, as this was a far more sensible and safer
route to take directly onto the A818. It was explained a road already existed from the A818
to the disused Water Authority Pump House behind the reservoirs, which is a favoured
doggy walk.
It appears A&BC may not have been made aware of this alternative route when
conducting their discussions about the proposed haulage route.
The regulator – Scottish Forestry – has expressed a desire for an alternative extraction
route. Luss Estates support this and now the current woodland agent at Scottish
Woodlands also supports this and has confirmed he is consulting with Gresham House
about a new alternative route.
At a meeting on the 16 September 2022 between our Community Council, Scottish
Forestry, Scottish Woodlands and the Argyll Timber Transport Group, all present agreed
the local community have legitimate concerns with the current haulage route provided by
the council and also agreed in principle every effort will be made for a new route that will
serve both Highlandman’s & Torr Woods and the afforestation of former Letrault, and
Stuckenduff farms, in total 1400 acres of phased tree felling which is to be carried out
perpetuity.
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We have highlighted the existence of 2014 detailed plans for a haulage route from A818 to
a proposed wind farm site east of Highlandman’s Wood which failed to come to fruition,
part of which could be used and adopted for this purpose.
We believe Phase 2 of Highlandman’s Wood harvesting could begin later this year. In light
of the foregoing information can I ask our Councillors to ensure that proper communication
and consultation with our community will take place in good time prior to any forestry
activity and that serious consideration is given for the current Highlandman’s Wood TTMP
to be paused until the conclusion of these recent developments are resolved in the
interest of road safety.
Councillor Corry advised that he would take this forward and would arrange a meeting
between all of the interested parties to discuss the options.   
5. PUPIL VOICE 
The Committee gave consideration to a verbal update from Pupils from Hermitage
Academy who outlined aspects of their learning journeys over the years. 
Archie Blackburn outlined his role as an SCQF ambassador, with the role consisting of
helping pupils and parents access My World of Work which is site used to help determine
which career is right for you and the pathway to get you there. 
Robbie Deveney spoke of the wide range of subjects and qualifications which he had
undertaken and advised that he is currently exploring Graduate Apprenticeship
opportunities. 
Jake Delaney-Clarke spoke of his experience studying a Creative Digital Media
Foundation Apprenticeship and his work placement in a Printshop in Helenburgh and
highlighted his plan to attend Glasgow Kelvin College in the future. 
Gill Agutu spoke of her experience studying Psychology with Argyll College online and
independently which she felt has prepared her well for the future. Gill highlighted that she
plans to study Psychology at University once she leaves school. 
Mhairi Fulton spoke of the NPA Musical Theatre SCQF Level 5 which she is currently
studying and advised that the course has provided her with great knowledge for the future
and highlighted her hope for a career in Musical Theatre. 
Amy Lane highlighted that she is currently studying an HNC in Business in collaboration
with West College Scotland which has allowed her to further her education while still in
school and advised that this will potentially allow her to skip a year in University and go
straight into second year. 
On behalf of the Committee, the Chair took the opportunity to thank the pupils for taking
time out of their day to attend and wished them well in their future endeavours. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the information
provided. 
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(Reference: Verbal Presentation by Pupil representatives from Hermitage Academy) 
6. POLICE SCOTLAND UPDATE 
Consideration was given to a report which provided an update on the ongoing work of
Police Scotland. The report included information on the launch of the second phase of the
‘Don’t Be That Guy’ campaign; the ‘Not At Home’ protocol which launched locally on the
9th of January 2023; the Distress Brief Intervention which is currently being rolled out
throughout Argyll and Bute and the Rural Watch extension of the Neighbourhood Watch
Scotland movement. 
Inspector James McArthur advised of the change in personnel and highlighted that he is
now covering the Helensburgh and Lomond Area. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the information
provided in the report. 
(Reference: Report by Inspector Andrew Barron, Police Scotland, submitted) 
7. AREA PERFORMANCE REPORT - FQ3 2022/23 
The Committee gave consideration to the Area Performance Report for financial quarter 3
of 2022/23 (October to December 2022) which illustrated the agreed performance
measures for this period. 
Decision 
The Helensburgh and Lomond Area Committee:- 
1. noted and considered the performance and supporting commentary as presented; 
2. noted that upon receipt of the Quarterly Performance Report the Area Committee
should contact either the Responsible Named Officer or Sonya Thomas with any
queries; and 
3. noted that work is ongoing and to respond to Sonya Thomas with requests or
comments regarding the layout and format of the Performance Report and Scorecard. 
(Reference: Report by Executive Director with responsibility for Customer Support
Services, dated 8 February 2023, submitted) 
8. ROADS AND INFRASTRUCTURE SERVICES UPDATE 
The Committee gave consideration to a report which provided an update on the recent
activities of Roads and Infrastructure Services and highlighted works being undertaken
which were relevant to Helensburgh and Lomond area. 
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Decision 
The Helensburgh and Lomond Area Committee considered and noted the contents of the
report. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated January 2023, submitted) 
9. HOUSING SERVICES ACTIVITY UPDATE - STRATEGIC HOUSING
INVESTMENT PLAN (SHIP) - ANNUAL UPDATE 
Consideration was given to a report which provided an update on Housing Services
activity and the delivery of the Local Housing Strategy within the Helensburgh and
Lomond area. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the contents of the
report. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated January 2023, submitted) 
10. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE 
Consideration was given to a report updating Members on the progress made since the
Helensburgh and Lomond Area Committee on 13 December 2022, in relation to the
delivery of a dedicated, high quality walking and cycle route linking Helensburgh, Cardross
and Dumbarton. 
Decision 
The Helensburgh and Lomond Area Committee:- 
1. noted the agreement of five change requests from WSP at an additional cost of
£28,538.97, taking the total cost of WSPs work to £253,427.96. This additional cost is
covered by externally secured funding; 
2. welcomed the progress made by WSP towards completing their work package by 31
March 2023; 
3. noted that some elements of work will require to be completed separately during
summer 2023 to finalise the full package required for construction; and 
4. noted the current tender exercise for a design consultant to commence work on the
section of route linking Morrisons Supermarket to Helensburgh Town
Centre/Waterfront. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 13 February 2023, submitted) 
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11. APPOINTMENT TO GLASGOW AIRPORT CONSULTATIVE COMMITTEE 
The Committee considered a report asking members to consider the appointment of an
Elected Member to be the Council representative on the Glasgow Airport Consultative
Committee. 
Decision 
The Helensburgh and Lomond Area Committee appointed Councillor Graham Hardie as
the Council representative on the Glasgow Airport Consultative Committee. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support, dated 31 January 2023, submitted) 
12. HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN 
The Helensburgh and Lomond Area Committee Workplan was before members for
information. 
Decision 
The Helensburgh and Lomond Area Committee noted the contents of the Workplan. 
(Reference: Helensburgh and Lomond Area Committee Workplan, dated 14 February
2023) 
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1 
Argyll and Bute Council 2022 - 2023    
OUR CHILDREN…
THEIR FUTURE…
Education Service 
Primary Area Attainment Report:  
Helensburgh and Lomond (HALCO)
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2 
Introduction 
Within the Helensburgh and Lomond area there are 12 Primary Schools, with nursery
provision provided within several of these schools. There is secondary school provision in
Hermitage Academy for the Helensburgh and Lomond area. Our primary school rolls for the
area vary considerably ranging from 11 pupils at Luss Primary School to 371 at Hermitage
Primary School. 
This report provides a range of key information about school provision during the school
session August 2022 to June 2023 and reports the National collection of attainment and
achievement data from June 2022. 
Additional and more detailed information about each school can be found in the schools’
Standards and Quality Reports.  In addition each school’s Improvement Plan outlines their main
priorities for improvement.  Most schools have an active website where these documents can
be accessed and further links or information can be obtained from the Head Teacher.   
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3 
Helensburgh and Lomond School Profile 2022-2023
Cluster Primary Schools 18/19 19/20 20/21 21/22 22/23
%
change
in Roll
over 5
years1
Arrochar Primary School 60 65 60 54 49 -18%
Cardross Primary School 169 163 162 174 173 +2%
Colgrain Primary School 303 314 302 273 257 -15%
Garelochhead Primary School 119 123 112 121 107 -10%
Hermitage Primary School 377 385 374 370 371 -1.5%
John Logie Baird Primary School 148 135 116 108 103 -30%
Kilcreggan Primary School 83 82 81 86 85 +2%
Luss Primary School 8 9 10 12 11 +37.5%
Parklands School (P1-P7) 12 10 12 19 23 +75%
Rhu Primary School 214 212 200 190 171 -20%
Rosneath Primary School 83 87 81 80 80 -3%
St Joseph’s Primary School 172 163 161 147 136 -21%
Total Roll for cluster 1761 1748 1671 1634 1566 -11% 
* Data for rolls provided at Census each year 
1 Please note the % change in Roll over 5 years shows the percentage change in roll figures from 2018/19 to 2022/23
and is not an average. 
SIMD Profile 
SIMD is the Scottish Government's standard approach to identify areas of multiple deprivation in
Scotland, with SIMD 1 indicating areas of highest deprivation and SIMD 10 indicating the least
deprived.  It can help improve understanding about the outcomes and circumstances of people
living in the most deprived areas in Scotland. It can also allow effective targeting of policies and
funding where the aim is to wholly or partly tackle or take account of area concentrations of
multiple deprivation.   
Table shows number of pupils at each SIMD level in each area of Argyll and Bute. 
Area 1 2 3 4 5 6 7 8 9 10
Unkn
own TOTAL
Bute and
Cowal 186 159 233 108 255 219 32   17   20 1229
HALCO 40 83 105 50 130 223 274 352 192 138 33 1620
MAKI   84 115 137 128 568 301     1 4 1338
OLI 18   5 166 389 236 408 107     92 1421
Total 244 326 458 461 902 1246 1015 459 209 139 149 5608 
* SIMD data from March 2023 
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4 
Footwear and Clothing Grant and Free School Meal Information for AREA 
 Clothing and Footwear Grant (CFG) is not shown as a National Average as each authority set
their own criteria and therefore cannot be compared accurately. Please note that 2022-20223
data for CFG and Free School Meals (FSM) is to date (end February 2023) and therefore may
change as the year progresses. 
 In January 2022, the Scottish Government launched the extension of free school meal universal
eligibility to include all children in primary 1-5. The above figures only show those pupils in P6
and P7. 
 In August 2021 the Scottish Government introduced a School clothing grant minimum for all
authorities set at £120 for Primary pupils and £150 for Secondary pupils. 
 During session 2020/21 the Scottish Government introduced ‘Bridging’ payments of £130 per
pupil in receipt of FSM under the National criteria (this excludes anyone eligible who receive
FSM in P1 to P6 who do not qualify financially). These payments are made 4 times per year
(Easter, Summer, October and Christmas).Further information can be found at Scottish Child
Payment Bridging Payments - mygov.scot.  In addition to this anyone eligible for these
payments have been paid a FSM payment during the school holiday period. Further information
School meals - mygov.scot 
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5 
Exclusion and Attendance Information for AREA
 Authorised absence includes bereavement, short – term exceptional domestic situations,
religious observance, weddings of immediate family. Unauthorised absence includes truancy,
unexplained absence and most family holidays during term time. Attendance and absence is
outlined in Management Circular 3.03. 
 During 2020/21 there were additional attendance codes added for COVID. These codes can
count as attendance, authorised absence or unauthorised absence depending on the
circumstance. 
 Please note that attendance data for 2022/23 is up to 28 February and not a complete year. It
is therefore subject to change. 
 Please note that exclusion data for 2022/23 is up to 28 February and not a complete year. It is
therefore subject to change. 
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6 
Additional Support Needs 
Table below indicates the numbers of pupils identified as having Additional Support needs across
the Helensburgh and Lomond area at each stage of primary schools. 
Care Experienced Children and Young People
A virtual Head Teacher took up post in April 2023. The core purpose of the role of the Virtual Head
Teacher is to be relentless in driving improvements in the educational progress and
attainment/achievement of an identified group of young people, including Care Experienced,
across Argyll and Bute. The core function of the Virtual Head Teacher in terms of planning is to
ensure that all children have access to appropriate and timely support achieved by collaborating
with relevant professionals to ensure plans are of a high quality, with impact and outcomes
followed up.
The table below shows the numbers of care experienced children in our primary schools across
each area of the Council. 
Area Previously looked
after
Looked after at
home
Looked after
away from
home. 
Total
HALCO 14 4 11 29
OLI 13 2 5 20
MAKI 21 8 5 34
B&C 21 12 23 56 
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7 
Attainment of Curriculum for Excellence Levels over time
Curriculum levels are national levels to describe different stages of learning and progress. For
most children the expectation is:       
Throughout the Broad General Education, children and young people are assessed and decisions
are made by teachers on when a child or young person has achieved learning at a particular level.
This means that they have broadly covered the experiences and achieved the expected outcomes
for that level. In making this decision, the teacher takes into account the evidence mentioned
above, and considers the benchmarks produced by Education Scotland for each level as well as
diagnostic feedback from the National Standardised Assessments (NSAs). Attainment of
Curriculum for Excellence Levels (ACEL) data is collected annually each June by the Scottish
Government. The data collection collects information on pupil performance in four areas, known as
organisers. Organisers consist of Numeracy and the three literacy components; Reading, Writing
and Listening and Talking. A combined literacy measure is also produced based on the three
literacy organisers: reading, writing and listening and talking. The data is collected for pupils at the
key stages of P1, P4,P7 and S3. 
Achievement of Curriculum for Excellence Levels across HALCO schools: June 2017-June 2022 
NOTES:
ER English reading, EW English writing, ELT English Listening and talking N Numeracy
GR Gaelic reading, GW Gaelic writing, GLT Gaelic Listening and talking.
There was no ACEL collection during session 2019/20 due to COVID
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8 
 HALCO area is consistently performing above the Local Authority average
 By June 2022: 
 In reading, 83.60% of P1 pupils in the HALCO area achieved early level, this is
compared with 75% at authority level and 79% nationally
 In writing, 80.95% of P1 pupils in the HALCO area achieved early level, this is
compared with 68% at authority level and 77% nationally
 In talking and listening, 90.48% of P1 pupils in the HALCO area achieved early
level, this is compared with 81% at authority level and 86% nationally. 
 In numeracy, 88.36% of P1 pupils in the HALCO area achieved early level, this is
compared with 78% at authority level and 84% nationally. 
 In reading, 79.24% of P4 pupils in the HALCO area achieved first level, this is
compared with 71% at authority level and 76% nationally
 In writing, 72.03% of P4 pupils in the HALCO area achieved first level, this is
compared with 61% at authority level and 70% nationally
 In talking and listening, 83.47% of P4 pupils in the HALCO area achieved first level,
this is compared with 78% at authority level and 85% nationally. 
 In numeracy, 75% of P4 pupils in the HALCO area achieved first level, this is
compared with 65% at authority level and 75% nationally. 
 In reading, 82.66% of P7 pupils in the HALCO area achieved second level, this is
compared with 74% at authority level and 79.33% nationally
 In writing, 77.12% of P7 pupils in the HALCO area achieved second level, this is
compared with 67% at authority level and 73% nationally
 In talking and listening, 87.08% of P7 pupils in the HALCO area achieved second
level, this is compared with 82% at authority level and 86% nationally. 
 In numeracy, 80.81% of P7 pupils in the HALCO area achieved second level, this
is compared with 65% at authority level and 76% nationally. 
Argyll and Bute Stretch Aims Session 2022-23 (Authority Level)
The Scottish Attainment Challenge (SAC) is about achieving equity in educational outcomes, with
a particular focus on closing the poverty-related attainment gap.  SAC funding is provided to all of
Scotland’s local authorities to help tackle the attainment gap and support education recovery and
improve outcomes for children and young people most impacted by poverty. The Scottish
Attainment Challenge aims to raise the attainment of children and young people living in deprived
areas, in order to close the equity gap.
Attainment Advisors within Education Scotland’s regional improvement teams work with authorities
to identify core attainment measures and specific aims (Stretch Aims) which, informed by local
evidence and data, are identified as local priority areas for improvement. The stretch aims are
intended to be both ambitious and achievable within local contexts and targets are specific to
individual authorities. Progress towards achieving the current stretch aims will be reported on later
in 2023. 
The Stretch Aims are intended to support recovery from the pandemic and accelerate progress in
closing the attainment gap and include:
 Achievement of Curriculum for Excellence Levels (literacy P1/4/7 combined and
numeracy P1/4/7 combined)
The stretch aims for literacy and numeracy identify the percentage of young people who achieve
their expected Curriculum for Excellence (CfE) level:
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9 
 An overall attainment target, which includes all young people 
 An attainment target for young people who live in the most deprived areas (SIMD quintile 1)
 An attainment target for young people who live in the  least deprived areas (SIMD quintile
5)
 A target to reduce the attainment gap between the most and least deprived young people 
The Argyll & Bute literacy and numeracy tables illustrate the progress from the 2021 ‘post
pandemic’ ACEL collection, through the most recent ACEL collection in 2022 (published
December 2022), to the Stretch Aim targets in place for 2023.
The year-on-year trend in ACEL data has been positive; in the two-year period between 2021 and
2022  the overall proportions of primary school pupils achieving the expected levels in literacy had
increased by 3 percentage points, while in numeracy there had been an increase of 4 percentage
points.
The percentage of Quintile 1 (most deprived) young people who achieved their expected CfE level
has increased by 5% in literacy and 10% in numeracy between 2021 and 2022. 
Scottish Attainment Challenge - Stretch Aim 2023: Literacy 
In literacy, the attainment gap between young people from the most and least deprived areas of
Argyll & Bute was 33 percentage points in 2021, and by 2022 this narrowed to 27 percentage
points.  Argyll & Bute’s target is to reduce the attainment gap to 21.5 percentage points by 2023. 
Literacy                P1/4/7
combined                Dec 22
update
Overall SIMD Q1 SIMD Q5 GAP (Q1-Q5)
ACEL 2021 59% 48% 81% 33pp
2022 ACEL          (published
Dec 22)
62% 53% 80% 27pp
Stretch Aims 2022/23 68.4% 60% 81.5% 21.5pp
Improvement Target (p.p.
2021-2023)
9.4pp 12pp 0.5pp 11.5pp 
Literacy 
P1/4/7 combined Overall SIMD Q1 SIMD Q5 Gap (Q1-Q5)
ACEL June 2021 59% 48% 81% 33pp
Provisional 2022 ACEL data 62.2% 54.8% 79.2% 24.4pp
OCT 22 Projections 62.5% 63.7% 77.8% 14.1%
Feb 23 Projections* 65.7% 68.6% 77.8% 9.2%
Stretch Aim   2022/23         68.4% 60% 81.5% 21.5pp
Improvement Target (p.p.
2021-2023) 9.4pp 12pp 0.5pp 11.5pp
*RAG’d against 2023 Stretch Aim 
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10 
In literacy, the attainment gap between young people from the most and least deprived areas of
Argyll & Bute was 33 percentage points in 2021, and by 2022 this narrowed to 27 percentage
points.  Argyll & Bute’s target is to reduce the attainment gap to 21.5 percentage points by 2023. 
Scottish Attainment Challenge - Stretch Aims 2023: Numeracy 
In numeracy, the attainment gap between young people from the most and least deprived areas of
Argyll & Bute was 29 percentage points in 2021, and by 2022 this narrowed to 18 percentage
points.  Argyll & Bute’s target is to reduce the attainment gap to 13.5 percentage points by 2023. 
Numeracy 
P1/4/7 combined
Dec 22 update
Overall SIMD Q1 SIMD Q5 GAP (Q1-Q5)
ACEL 2021 69% 58% 87% 29pp
2022 ACEL            
(published Dec 22)
73% 68% 86% 18pp
Stretch Aims    2022/23 75% 74% 87.5% 13.5pp
Improvement Target  
(p.p. 2021-2023)
6pp 16pp 0.5pp 15.5pp 
Numeracy P1/4/7 Overall SIMD Q1 SIMD Q5 GAP (Q1-Q5)
Current Level (ACEL June
2021) 69% 58% 87% 29pp
Provisional 2022 ACEL data 72% 69% 83.5% 14.4%
OCT 22 Projections 69% 69.6% 84.2% 14.6%
Feb 23 Projections* 71% 72% 83.9% 11.9%
Stretch Aim   2022/23          75% 74% 87.5% 13.5pp
Improvement Target (p.p.
2021-2023)  6pp 16pp 0.5pp 15.5pp
*RAG’d against 2023 Stretch Aim 
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11 
The table below outlines the National expectations of when most children and young people may
achieve each level: 
CfE Level  Stage 
Early The final two years of early learning and
childcare before a child goes to school and
P1, or later for some. 
First To the end of P4, but earlier or later for
some. 
Second To the end of P7, but earlier or later for
some. 
Third and fourth S1-S3, but earlier or later for some. 
Further information: 
National Improvement Framework for Scottish Education –
https://www.gov.scot/policies/schools/national-improvement-framework/ 
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12 
Initiatives to raise attainment and achievement 
In response to data and evidence gathered in the areas of literacy, numeracy and health and
wellbeing, a range of work has been undertaken in order to drive forward improvement and raise
attainment and achievement across the authority. 
Literacy
 8 schools have undertaken training in using a Quality Improvement approach to support writing
attainment at 1st level. The training was originally offered by CYPIC and is now being delivered
within the authority, supported by allied health professionals. Data shows that attainment at 1st
level within the first set of schools to undertake the training has increased from an average of
56.2% in 2022 to an average of 72.8% based on Feb 23 predictions. 
 4 schools are undertaking training provided by Talk for Writing to support the development of
sound pedagogical approaches to writing across their settings. The schools have set clear
stretch aims for each class, against which attainment will be evaluated as implementation of
the approach continues. 
 Bespoke support has been offered to schools, covering aspects of literacy such as approaches
to reading comprehension, writing pedagogy, emerging literacy and 1 to 1 reading
interventions. 
Numeracy
 Schools within HALCO and Mull clusters have worked with Dr Lio Moscardini to develop
cognitively guided instruction, an approach to problem solving within schools. As of March
2023, 73.3% of staff were confident that CGI was having or would have a positive effect on
pupils, 13.3% were extremely confident. Evidence from Head Teachers and practitioners
shows that this approach has had a particular impact on lower ability pupils: by giving pupils
different opportunities to approach their work, practitioners report that it has levelled the playing
field in classrooms.
 Authority-wide, numeracy based CLPL has been delivered to a total of 78 practitioners
representing all cluster areas, focusing primarily on the development of SEAL (stages of early
arithmetical learning) to support foundation skills in mathematical thinking. Support has also
been offered to ASN departments in 2 secondary schools. Numeracy ACEL attainment data
has risen from 69% across P1,4 & 7 in 2021 to a projected 70.95% as of Feb 23. 
Wellbeing , Rights and Relationships
As part of COVID renewal plans, schools have had a continued focus on positive relationships
focussing and the health and well-being of learners.  The Exchange are now providing a
counselling service for pupils aged 10+ within schools, again, this is helping to support the
wellbeing needs of pupils.  A focus on play pedagogy and outdoor learning alongside
developments in the health and wellbeing curriculum have also been an important focus within
school improvement plans to help support wellbeing. 
As it is anticipated that the United Nations Rights of the Child will become law later this year, a
UNCRC Conference for Head Teachers was held in November 2022.  The Rights Respecting
Schools Award continues to support schools in developing awareness of children’s rights across
our school communities as well as imbed a rights based approach within the school environment. 
In the past year, 16 schools have progressed their Rights Respecting Schools Journey.  With 45
Primary schools on their accreditation journey to achieve with UNICEF, 31 have achieved Bronze,
10 Silver, 4 Gold and a further 11 have registered to date.  A further 4 Silver accreditation visits
are due to take place between now and the end of term.  Support sessions for registered schools
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13 
(not yet accredited) and information session for schools yet to register are also being delivered.   
Equality and diversity has been a key focus for professional learning for staff. The career long
professional learning sway has provided a range of opportunities for staff to develop their
professional knowledge and reflect on the practice within this area.  As part of the Period Products
(Free Provision) (Scotland) Act 2021, schools have engaged in the My Tribe project which has
made period products available to pupils and staff across all our schools.  The launch of My Tribe
has been supported by two launch events and online webinars.  The webinar was recorded and
shared with practitioners to ensure that information was accessible post this series of support
events.   
Schools have enjoyed welcoming partners back into school to support the delivery of key aspects
of the curriculum.  The health and wellbeing drama productions that are delivered in partnership
with our colleagues in NHS returned to face to face delivery.  A total of 54 primary schools
attended the Smoke Free Me production that was aimed at P6/P7 pupils.  The performance was
updated to include information and scenarios around vaping.   
Head Teachers have received information with regards to key messages that have been
concluded from the March 2022 PIE Census.  With the updated national data released in
November, we were also able to draw comparisons against the national data.  Developments in
this area have been enhanced with professional learning from Connect who support the
partnership between parents/carers, parent councils and schools.  Schools and parent councils
are responding to the needs of their community in how they are structuring events and meetings
with many Parent Council meetings continuing to take place virtually, increasing accessibility and
reducing travel requirements.  The partnership working is also helping school communities
respond to financial and environmental pressures with examples of good practice including
Christmas jumper/dress swaps. 
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14 
School Contacts 
SCHOOL HEAD
TEACHER
ADDRESS WEBSITE
Arrochar Primary
School
Ali MacGillivray
(Acting until June
30th 2023)
Lisa Corr (from
August 2023)
Arrochar Primary,
Tarbet, Arrochar,
G83 7DG 01301
702261
http://www.arrochar.argyll‐bute.sch.uk
Cardross Primary
School 
Kelly Girling Cardross Primary,
Kirkton Road, 
Cardross, G82 5PN
01389 841433
http://www.cardross.argyll-bute.sch.uk 
Colgrain Primary
School
Pauline Walsh Colgrain Primary,
Redgauntlet Road,
Helensburgh, G84
7TZ 
01436 673557
http://www.colgrain.argyll‐bute.sch.uk
Garelochhead
Primary
School
Maria McArthur Garelochhead Primary
Garelochhead, 
G84 0DG 
01436 810322
http://www.garelochhead.argyll‐
bute.sch.uk
Hermitage Primary
School
Marianne
Docherty
(Acting)
Hermitage Primary,
Argyle Street East,
Helensburgh, 
G84 7EW
01436 672949
http://www.hermitage.argyll‐bute.sch.uk
John Logie
Baird Primary
School
Carolyn Randall John Logie Baird
Primary Winston
Road,
Helensburgh, G84  
01436 674001 
9EP 01436
674001
http://www.johnlogiebaird.argyll‐
bute.sch.uk
Kilcreggan Primary
School
Allison Smith Kilcreggan Primary,
School Road,
Kilcreggan,  
G84 0HT
01436 842109
http://www.kilcreggan.argyll‐bute.sch.uk
Luss Primary
School
Gemma
Houston
(Acting)
Luss Primary,
Luss,
By Alexandria, G83 8NY
01436 860244
http://www.luss.argyll‐bute.sch.uk
Parklands School Gwen Gilmour Parklands, 
27 Charlotte
Street,
Helensburgh, G84 7EZ
01436 673714
http://www.parklands.argyll‐bute.sch.uk
Rhu Primary
School
Linda MacBeath Rhu Primary
School Road,
Rhu, G84 8RS
01436 820316
http://www.rhu.argyll‐bute.sch.uk
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15 
Rosneath Primary
School 
Emma McDermid
(until 30th June
2023)
Rosneath Primary,
Rosneath, G84 0RJ
01436 831354
http://www.rosneath.argyll‐bute.gov.uk
St Joseph’s
Primary
School
Michelle Collins
(until 30th June
2023)
St Joseph’s Primary,
Old Luss Road,
Helensburgh, 
G84 7LR 
01436 671748
http://www.st‐josephs.argyll‐bute.sch.uk 
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ARGYLL AND BUTE COUNCIL 
SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
HERMITAGE ACADEMY 
June 2023 
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Agenda Item
6

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School information/school context:
Hermitage Academy is a six year non-denominational comprehensive secondary school, located in Helensburgh, in Argyll and Bute.  The current
building was completed in 2008 and provides exceptional accommodation indoors and out to meet a huge variety of needs for our ever-growing
range of courses.
At census, the school roll stood at 1254 pupils.  The FTE staffing complement is 91.8.  The percentages of pupils accessing free school meal
entitlement is 8.71%.  Hermitage Academy serves a geographically diverse area, and a broad range of families in terms of socio-economic status
and employment.  The catchment includes both urban and rural areas and many families are also employed by the Ministry of Defence, in a wide
range of occupations. Hermitage Academy has excellent links with all associate Primary Schools which are: Arrochar, Cardross, Colgrain,
Garelochhead, Hermitage, John Logie Baird, Kilcreggan, Luss, Rhu, Rosneath and St Joseph’s. 
Hermitage Academy’s curricular vision states: “Hermitage Academy aims to provide an education for all our young people which will enable them
to:  achieve their potential, experience success and be well prepared for life beyond school.”  
We are fully committed to Argyll and Bute Council’s strategy, Our Children, Their Future, focusing on respect, openness and fairness. Our
priorities take into account the main aims: Raise educational attainment and achievement for all; Use performance information to secure
improvement for children and young people; Ensure children have the best start in life and are ready to succeed; Equip young people to secure
and sustain positive destinations and achieve success in life; Ensure high quality partnership working and community engagement; Strengthen
leadership at all levels.
In 2021 all stakeholders were involved in establishing and refreshed set of vision and values for the school and these are summarised in “We
ARE Hermitage” – Ambition, respect and equity. At Hermitage Academy, the priority is to ensure these are more than words and are embedded
in all of our planning, research and support. 
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S3 ACEL Attainment in Literacy and Numeracy   
June 2022
School Level % Achieved
Reading Writing L&T Literacy Numeracy
Hermitage Academy Third Level or better 91.1 92.1 91.1 89.3 86.9
Argyll & Bute Third Level or better 88.3 87 88.2 83.9 87.8
Hermitage Academy Fourth Level 52.3 51.4 50.9 50.9 64.0
Argyll & Bute Fourth Level 49.8 47.6 51.5 45.9 57.6 
Evaluative Comment:   
Overall attainment in Literacy and Numeracy levels for session 21/22 is positive and these compare well to Local Authority
figures.   
8 of the 10 measures are above Local Authority averages.   
Listening and Talking at level four is an identified area for improvement within the school.  This along with numeracy at level three
are established school improvement activities that have been identified in partnership with our associated primaries across the
HALCO cluster. 
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National Qualifications – Pass rates 
NATIONAL
QUALIFICATIONS
2021-22
A-C 
Number of
Presentations 
Number 
Attaining A-C
% Attaining A-
C
Argyll and
Bute %
Attaining A-C
National %
Attaining A-C
Advanced Higher 138 120 86.9% 85.50% 82.60%
Higher 887 755 85.1% 80.90% 80.30%
National 5 1226 1043 85.1% 79.70% 81.60% 
Level/Stage           
2022 A B C D No Award  Grade A-B  Grade A-C  Grade A-D
National 5  (Nat. 41.20%
A&B 35.40%)
(Nat. 23.00%
A&B 25.57%)
(Nat. 17.43%
A&B 18.69%)
(Nat. 10.79%
A&B 12.73%)
(Nat. 7.60%
A&B 7.60%)
(Nat. 64.20%
A&B 61%) 
(Nat. 81.60%
A&B 79.70%)
(Nat. 92.4%
A&B 92.4%)
S4-6 40.5% 27.9% 16.7% 10.4% 4.6% 68.4% 85.1% 95.4%
S4 44.0% 27.7% 15.4% 9.4% 3.5% 71.7% 87.1% 96.5%
S5 15.6% 30.3% 23.8% 16.4% 13.9% 45.9% 69.7% 86.1%
S6 31.9% 26.4% 23.6% 13.9% 4.2% 58.3% 81.9% 95.8%
Higher  (Nat. 36.50%
A&B 35.60%)
(Nat. 24.32%
A&B 24.56%)
(Nat. 19.49%
A&B 20.8%)
(Nat. 11.74%
A&B 12.61%)
(Nat. 7.90%
A&B 6.50%)
(Nat.60.90%
(A&B 60.00%)
(Nat. 80.3%
A&B 80.90%)
(Nat 92.10%
A&B 93.50%)
S5-6 41.7% 25.0% 18.2% 9.6% 5.6% 66.6% 84.8% 94.4%
S5 43.6% 25.6% 17.5% 8.7% 4.6% 69.3% 86.7% 95.4%
S6 35.5% 23.0% 20.2% 12.6% 8.7% 58.5% 78.7% 91.3%
Advanced Higher  (Nat 35.00%
A&B 30.80%)
(Nat. 26.28%
A&B 26.09%)
(Nat. 21.35%
A&B 28.99%)
(Nat. 11.27%
A&B 11.59%)
(Nat. 6.20%
A&B 3.20%)
(Nat 61.2%
A&B 56.7%)
Nat. 82.60%
A&B 85.50%)
(Nat. 93.80%
A&B 96.8%)
S6 34.1% 26.1% 26.8% 12.3% 0.7% 60.1% 87.0% 99.3% 
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Evaluative Comment 
2021-22 
A-C and A-D pass rates for Hermitage Academy demonstrate a positive picture and are above both local and national measures at all levels - National 5,
Higher and Advanced Higher.  The percentage of no awards is also positive as they are below both local and national measures, at all levels.
We continuously work to improve the quality of pass and this is demonstrated by the percentage of As and Bs gained by our young people at all levels.     
Insight Dashboard 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has 4 measures. Improving attainment in literacy and numeracy, increased post-
school participation, Improving attainment for all and Attainment versus Deprivation. 
Improving attainment in literacy and numeracy 
Evaluative Comment 
The percentage of our young people who leave school with both literacy and numeracy at levels 4 or 5 has improved in session 2021-22 compared to session
2020-21.  The percentage of pupils leaving Hermitage Academy with both Literacy and Numeracy at level 4 or 5 is above the Virtual Comparator value in both
measures. 
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Increased post-school participation 
Evaluative Comment 
Over the last three years the percentage of young people leaving school into a positive destination has grown steadily.  93.81% in 2019/20, 94.06%
in 2020/21 and 96.1% in session 2021/22. 
In 2021/22 Hermitage Academy positive destination measures are above both National and Northern Alliance averages.  The difference between
school figures and that of both Local Authority and Virtual Comparator averages has reduced over the past year.  We work closely with Skills
Development Scotland and our wide range of partners to ensure that this improving picture continues into the session ahead.   
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Improving attainment for all 
Evaluative Comment
The improving attainment for all measure is split into looking at groups of young people.  Highest 20%, middle 60% and lowest 20% of performers. 
The Hermitage Academy average for all three groups is considerably higher than National, Argyll and Bute and Northern Alliance values.  The
school average also sits above the virtual comparator measure for the highest 20% of performers. 
The lowest 20% value is below the Virtual Comparator measure and this is an established priority for the school through targeted intervention and
support for identified groups of our young people. 
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Attainment versus Deprivation 
School against National 
The Hermitage Academy average line runs consistently above the National trend across SIMD 1-10.  Particularly strong figures are demonstrated at SIMD 1, 2,
6 and 10.  We have used the information provided through insight to evaluate performance and identify areas for development across the deciles.   
School against Virtual Comparator 
The Hermitage Academy average line runs slightly above the Virtual Comparator average across SIMD 1-10.  Particularly strong figures are demonstrated at
SIMD 1, 2, 6 and 10.  We have used the information provided through insight to evaluate performance and identify areas for development across deciles 3-5.   
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Wider Achievement Qualifications 
National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
The introduction of a number of these awards, for example Musical Theatre and Criminology, has helped to provide appropriate breadth and
depth to the learning pathways for our young people.   
As part of the school improvement plan we are working with SCQF Partnership and have been accredited at bonze.  The next step is that
departments are looking at appropriate pathways within their own areas to provide the opportunity to continue progression within the faculty. 
The most recent example of this is cyber security with the Business Studies and IT Faculty. 
During session 2021/22 we presented 22 pupils for their Duke of Edinburgh Bronze awards and this has led to a progression route for further
pupils sitting Silver. This has also been a very positive aspect of our support for young people with additional support needs. 
Equity and Attainment – Evaluation of Key Factors 
Factor in attainment Evaluation of key issues in school
Attendance School
Ave. Att.
21-22: 
87.83%  Measure 17/18 18/19 19/20 20/21 21/22
Attendance 92.63% 91.67% 90.83% 92.06% 87.83%
Authorised Absence 4.82% 5.07% 6.01% 4.22% 6.51%
Unauthorised Absence 2.52% 3.24% 3.11% 3.69% 5.65%
Attendance Number of
Pupils (%) - Authority
Average
91.24% 90.30% 90.01% 90.05% 87.38%
Attendance Number of
Pupils (%) - National
Average
Not
collated 90.70% Not
collated 86.70% Not
collated
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The table above demonstrates attendance rates for the last five years. 2021/22
attendance is at the lowest level for five years.  This is mainly due to the increase
in unauthorised absence.   
Exclusion No. of
Exclusion
Incidents
21-22: 
17
No. of
Exclusion
Openings
21-22:  
80
Measure 17/18 18/19 19/20 20/21 21/22
Exclusions:      
Exclusion Openings  -
number 120 88 143 168 80
Exclusion Incidents -
number 31 29 46 47 17
Number of Pupils  25 23 37 30 16 
The table above demonstrates a significant reduction in both the number of young people excluded from
school and the number of openings this relates to.   
Our whole school nurture approach and trauma informed training has improved relationships across this
school.  This is something that was highlighted by Education Scotland when they visited the school during
session 2021/22. 
Promoting Positive Relationships and Behaviour continues to be a school priority moving forward.   
Having achieved our Bronze Nurture status we are now carrying out all the requirements for silver and
look forward to our next accreditation visit. 
Additional Support
Needs 
In 2021/22, the school roll had 434 young people with an additional support need (34%)
Performance of pupils with Additional Support Needs S4-6
The graph below demonstrates the default comparison of the performance of our young people who have additional
supported needs.  It highlights a positive picture of performance against the VC, Local Authority and National figures.   
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Free School Meal
Entitlement  The table below demonstrates information around free school meals for the last five years.   
One of the targets for our Family Liaison Officer is to aid families who have not applied for the grant but that we know
are eligible. Support with completing and submitting the paperwork for the grant has been very much appreciated by our
families so far this year. 
Measure 17/18 18/19 19/20 20/21 21/22
Free School Meals (number of pupils) 108 97 98 132 107
Free School Meals (% of number of
pupils) 8.57% 7.74% 8.05% 10.53% 8.71%
Free School Meals (%) - Authority
Average 9.45% 11.31% 10.75% 12.29% 12.94%
Free School Meal - National Average for
Secondary Schools (%) 14.40% 15.00% 15.60% N/A 15.14% 
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Pupil Equity Funding (PEF) 
Family Liaison Officer (FLO) 
Our Family Liaison Officer is funded by PEF and they work with our most vulnerable young people to provide intense support to pupils and families.  This
helps to build close partnerships with agencies such as Social Work Services, local Foodbanks and Young Carers. Pupils and families are identified via the
child planning processes and staged intervention. 
As a result, pupils spend more time in class engaging with staff across the school, ensuring greater educational outcomes.  Pupils and parents, have advised
that they feel that the FLO knows them and their families well and will therefore report difficulties straight to them including lack of food, ability to buy uniform,
shoes etc. Parents will also request support to complete benefit applications and free school meal entitlements. 
As a result of these relationships, the young people in the families the FLO works with spend less time presenting with dysregulated behaviours, out of class,
with an improved sense of self-worth and ambition as well as an increased understanding and use of self-regulation strategies.
The FLO has a bank of uniform items which are regularly issued to support young people and families to meet the requirements of the school’s uniform
guidance.   
Numeracy 
We have utilised Pupil Equity Funding to increase staffing across the Maths Department.  This has allowed us to create small groups and one to one Numeracy
time within the department to help provide additional support to young people who have been identified through our targeted intervention process.  The
increased staffing has helped our young people to engage with work that covers gaps in their learning from the pandemic and from periods of non-attendance
at school. 
Nurture Principal Teacher 
Pupil Equity Funding helps to provide a S1 Weekly Nurture Group to support a successful transition from Primary to Secondary.  Feedback from all young
people and their parents has been incredibly positive, recognising that the Nurture sessions helped them to settle in and enjoy S1 at Hermitage Academy.
The PT post also provides 1-1 bespoke Nurture Plans and makes sure that they are in place for young people requiring additional support to regulate
behaviours, navigate social situations, and related therapeutic inputs. 
Breakfast Club 
Hermitage Academy whole school Breakfast Club is now very much part of our daily routine.  All young people are invited to come along for free breakfast
items such as toast, cereal bars, yogurts, as well as croissants and waffles at the end of month for a treat.  This ensures all young people in the school,
regardless of need or background are able to begin their day with a hearty breakfast in order to be able to focus on learning and teaching in the classroom.
The universal offer removes any stigma which might be attached to receiving the breakfast. 
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Other information 
Investors in Young People – Gold Accreditation 
During session 2021-22, we received gold accreditation from Investors in Young People. This makes Hermitage Academy the first school in Scotland to gain
national recognition at bronze, silver and now at gold level. 
The report paid particular attention to our commitment to upskill younger staff, empower them to take ownership over their career development and to enable
their voice to have an impact. Some positives highlighted in the report are: There was a clear commitment by the Head Teacher to ensure all staff are
empowered to develop their full potential and have ownership over their career progression. 
A number of Young Staff are project leads and have completed or are completing leadership qualifications. Strong engagement with stakeholders has resulted
in measurable improvements in education, learning and employment opportunities for Young People. Younger staff involvement in extracurricular activities,
clubs and working groups and leading on projects is exemplary. 
Within Hermitage Academy there is a focus and commitment to support Young staff and Young Pupils with mental health and wellbeing challenges. Influencers
were aware of the importance of their role to provide support. Guidance staff and a number of class teachers have been trained in mental health first aid to
support young pupils. Investors in Young People recognised the passion that staff at Hermitage Academy have to ensure continued development of Youth
employment practices and noted that we should consider ourselves ambassadors of fair work practice. 
Focus West 
We have been delighted to welcome Focus West from the University of Strathclyde into Hermitage Academy. Focus West have worked with our S4 cohort to
deliver a range of activities and events to encourage and prepare pupils for Higher Education at college or university. This gives our pupils time to reflect on
their prelim experience and begin to think about opportunities open to them beyond school. Focus West have also been working one to one with a targeted
group of S5 and S6 pupils to support them with the UCAS application process. 
Tullochan Training Academy 
The school has been developing an exciting partnership with Tullochan Training Academy. Tullochan annually supports over 1000 young people aged 7-24
through a range of development programmes in Primary and Secondary schools alongside their post-school projects.  There are a number of our senior pupils
working in-school with the Tullochan Team focussing on identifying individual Skills and Qualities, Confidence Building and Building Self-esteem, Team
Building, Goal Setting, Motivations to work, and Career Identification. These sessions are designed to empower young people and to ensure they have an
understanding of how important future planning is. We also have some young people out on work placements with the Training Academy – such as Furniture
Fix, The Design House, The Common Good Café and with Loch Lomond Fisheries Trust. We look forward to developing our partnership working with Tullochan
Training Academy further in the future. 
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UK Schools - Ethics Cup 
A group of senior pupils represented the school fantastically well at the University of Glasgow Regional Ethics Cup competition. They discussed topical ethical
issues such as gun laws, plastic straw bans and banning short domestic flights with schools from around Glasgow and Cumbria. Our team did so well that
they qualified for the Finals in St Andrews as one of only twelve schools across the UK. 
Rights Respecting Schools – Gold Award 
Hermitage Academy has been awarded with Unicef UK’s Rights Respecting School Award at Gold: Rights Respecting. The assessors thanked the young
people, the Senior Leadership Team, and staff for their warm welcome to the school, for the opportunity to speak with adults and children during the
assessment and for the detailed evidence provided to support the process.  Their report included  "It was evident that children’s rights are embedded across
the school and underpin every facet of school life". RRSA ACCREDITATION REPORT, GOLD: RIGHTS RESPECTING (2022) We would like to congratulate
all of our young people, staff, parents and partners for their contribution and commitment towards this achievement. It was acknowledged that there is "a clear
enthusiasm and commitment for a rights-based approach which is supported by the SLT, staff and young people, all of whom recognise the impact of knowing
their rights". A special congratulations to our Rights Respecting School Pupil Group for their dedication to leading and steering change within the school and
the wider school community.  Their fundraising work and involvement in incorporating pupil voice into the School Improvement One Page Plan has encouraged
our young people to take action to uphold their rights and the rights of others locally and globally. 
Hi5 Scotland Awards 
147 of our S1 pupils were awarded with a Hi5 Award Certificates from Youth Scotland after taking part in a variety of STEM Activities as part of the P7
Transition Hooked on Hermitage Project. S3 pupils were also awarded with Dynamic Youth Award Certificates as a result of their contribution to leading and
creating the STEM experiment video resources to allow all P7 transition pupils and teachers to complete their Hi5 Awards digitally. 
WEIR-WISE Programme: Discovering Engineering with S2 Girls 
The Faculty of Engineering at Strathclyde University, in partnership with the Weir Group, offer the Young WEIR-WISE: Discovering Engineering with S2 Girls
programme which has seen a number of our young people be inspired to discover the satisfaction behind a career in engineering. Over the years, our S2
STEM Ambassadors have attended this event virtually and in person to participate in a number of exciting STEM-based activities run by University of
Strathclyde staff and engineers. Having enjoyed the hands on challenges and lectures provided by the programme, our S2 and S3 STEM Ambassadors have
since lead STEM programmes targeted at S2 and S1 pupils to allow them the opportunity to explore all things STEM through various experiments and
challenges. The challenges set and lead by our STEM Ambassadors have given a number of junior pupils the opportunity to complete a number of Young
STEM Leader badges to celebrate wider achievement. 
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Bookcase Zambia Project 
In collaboration with the Rights Respecting School group, the Bookcase Zambia project within the school raised over £600 for our partner school. This money
was sent to our friends at Dream Livingstone in Zambia and they have managed to support the education and exams fees of 6 young people this year. 
Engineering UK Robotics Challenge 
The Hermitage Academy Lego Robotics team came 2nd in the West of Scotland heat of the Engineering UK Robotics competition and qualified for the UK
finals in Birmingham. The Robotics Challenge is an exciting, practical activity where students learn how to build, program and control autonomous Lego
robots. The competition involves using these skills to complete a series of ‘Eco’ themed missions using Lego Mindstorms EV3 sets. Students also have to
research, design and present their own solution to a contemporary engineering problem faced by STEM professionals tackling environmental problems. Over
550 schools from around the UK entered the competition and the Hermitage Academy team won the chance to compete against the top 50 schools in the
final at the ‘Big Bang Fair 2022’ in the NEC Birmingham. 
Mentors in Violence Protection (MVP) 
50 of our S5 and S6 pupils received training and have qualified to become Mentors in Violence Protection (MVP). We already have staff trained which
took place earlier in the session. Lessons for our S1 pupils, led by our S5/6 mentors have been carried out recently and has very much supported our
ambition of becoming a trauma informed school as part of our nurture journey. 
Armed Forces Day 
We held our first and extremely successful Armed Forces Fayre at Hermitage Academy in June. Pupils were able to visit stalls and activities supported by the
MOD and Police Scotland, Royal Navy PT Instructors, HMS Neptune Medical staff, Forces for Children Scotland, the bomb squad and the Army Cadets.
Pupils enjoyed the activities and stalls during the day and our Armed Forces Ambassadors highlighted to their peers about the work they are doing within the
school.  Our Sports Leaders supported the Navy PT Instructors with the physical activities.  The Royal Navy Family support workers and the British Legion
Royal Navy veterans visited the stalls and answered questions from our N5 and Higher RMPS pupils on their experiences of conflict. Each year group had
the opportunity to salute our Armed Forces to show respect and give thanks for the important work they do. 
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Page 43

OFFICIAL 
OFFICIAL
Pride Month 2023 
Police Scotland is celebrating Pride Month and the contributions that LGBT+ officers and staff
make to policing and to our organisation.
The Pride season provides an opportunity to acknowledge how far LGBT+ rights have progressed
in recent decades and gives us the chance to reflect on the sacrifices and struggles of those who
made a stand in the past to get to where we are now.
This year’s Pride also comes at a pivotal time in the history of Police Scotland and more widely,
policing in the UK, as the Chief Constable recently addressed the matter of institutional
discrimination.
For many of our colleagues, this will have been a very difficult thing to hear and may not reflect
what many of us see when we come to work.
Unfortunately, the evidence shows that is not everyone’s experience and too many of our
colleagues have faced a form of prejudice in the course of performing their duties.
Discrimination of any kind, whether in person or in policies and practices, is unacceptable and no
one should come to work and feel excluded because of who they are.
Police Scotland has a responsibility to nurture the trust that provides our policing legitimacy by
showing zero tolerance towards discrimination and continuing to build public confidence by
providing a professional policing response to all victims and all communities.
Acknowledging that there is a problem is the first step to tackling it and that is one of the strong
historical messages of Pride, with its origins in protest against the discrimination that the LGBT+
community in New York faced in the late 60s.
Pride is about acceptance, equality, education and raising awareness of issues affecting the
LGBT+ community.
Community Survey 23/24
We recognise the importance of understanding the views and priorities of Scotland's diverse
communities.
This survey is a platform for you to tell us your views and experience of your police service.
Responses are analysed weekly to help shape how we do things.
It’s a way for us to listen to the needs of our diverse communities. Let us know what we’re
getting right and what we can do better.
The survey is completely anonymous. You will not be personally identified through the
information you provide. The survey can be found online at Police Scotland’s Web site. 
Complete the survey here
Page 43 Agenda Item 7

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OFFICIAL 
OFFICIAL 
Hate Crime 
Hate crime is behaviour which is both criminal and rooted in prejudice. It can be verbal or
physical.
We know that hate negatively impacts on people, communities and on wider society. For
those affected, the damage can have a long lasting effect.
We recorded 5,640 hate crimes in 2021-22 and we have also seen a rise in hate crimes
committed against our officers.
Current hate crime laws cover any existing offence motivated by prejudice relating to race,
religion, disability, sexual orientation and transgender identity. Inciting racial hatred and
racially motivated harassment are existing standalone hate crime offences.
Police Scotland is committed to supporting Scotland’s communities in line with our values of
integrity, fairness, respect and upholding human rights.
In our new Don’t Feed Hate campaign we talk about the Hate Monster. It’s that feeling some
people get when they are angry and frustrated and then try to make themselves feel better by
lashing out at others, because they think they are different or lesser in some way. This can
lead to committing a hate crime.
The Hate Monster doesn’t respect you, but we do.  We urge anyone who has experienced or
witnessed hate to report it. 
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OFFICIAL 
OFFICIAL
Helensburgh & Lomond Local Initiatives.
Operation Balaton
This is a multi-agency partnership that pulls together resources to provide a coordinated
response to incidents within the Loch Lomond area.
Partner agencies from Police Scotland, Scottish Fire & Rescue, British Transport Police,
West Dunbartonshire Council, Argyll & Bute Council, Scot Rail and The National Park are
working together to reduce the impact of anti-social behaviour, alcohol consumption, and are
promoting water safety by providing a robust, proportionate, and effective response to
incidents. 
Summer Speed Watch
As part on the summer Road Safety Campaign, local officers will be engaging in the Speed
watch Campaign, focussing on the A82 through Argyll and West Dunbartonshire.
Officers will be engaging with motorists travelling through the A82, particularly motorcyclists
and those visiting the area unfamiliar with the local speed limits.
In response to local community concerns, local officers will visit towns and villages in the
area, assisted by Road Policing officers who will monitor the arterial route. The purpose is to
crack down on those who would treat the area as a race-track, travelling at high speed or
taking unnecessary and dangerous risks, putting themselves and others at harm.
Working with partner agencies, Police Scotland will enhance the safety of all road users and
pedestrians to make their time in Argyll a pleasant experience. 
Water Safety Events
A series of water safety events will take place at various locations around Loch
Lomond over the summer months. Partner agencies including Loch Lomond
Rescue Boat, HM Coastguard, RNLI, National Park and SFRS will provide general
safety advice along with instruction on throwline techniques, hidden hazards,
emergency contacts and a Lifejacket clinic.
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Page 47

1 
ARGYLL AND BUTE COUNCIL HELENSBURGH AND
LOMOND AREA COMMITTEE 
CUSTOMER SUPPORT SERVICES   13 JUNE 2023 
AREA PERFORMANCE REPORT – FQ4 2022/23 
1 Background 
1.1 This paper presents the Area Performance Report for Financial Quarter 4 2022/23
(January to March 2023) and illustrates the agreed performance measures. 
1.2 The features of the Performance Report are as follows:- 
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is coded to identify the level of reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white 
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and three previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the responsible officer.
o Where possible performance is presented at both Area and Council
level.   
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee.   
1.4 To improve the response to performance queries, it is requested that either the
Responsible Named Officer or Sonya Thomas are contacted once the Quarterly
Performance Report is received with any queries. This should enable some
queries being resolved or clarified prior to the Area Committee meeting, and
therefore being carried forward as Actions at a subsequent meeting. 
2 Recommendations 
2.1 It is recommended that the Area Committee – 
a) Notes and considers the performance and supporting commentary as
presented. 
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2 
b) Upon receipt of the Quarterly Performance Report the Area Committee
contact either the Responsible Named Officer or Sonya Thomas with any
queries. 
c) Note that work is ongoing and to respond to Sonya Thomas with requests
or comments regarding the layout and format of the Performance Report
and Scorecard. 
3.0 IMPLICATIONS 
3.1 Policy: None
3.2 Financial: None
3.3 Legal: None
3.4 HR: None
3.5 Fairer Scotland Duty: No impact assessment required for this report. 
3.5.1 Equalities: None. If requested the Area Committee Performance Report
can be supplied in a different format.
3.5.2 Socio-economic Duty: None
3.5.3 Islands: None 
3.6 Climate Change: None
3.7 Risk: None
3.8 Customer Service: None 
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services 
Jane Fowler
Head of Customer Support Services
4 May 2023 
For further information, please contact:
Sonya Thomas
Organisation Development Officer - Performance and Improvement
Customer Support Services
01546 604454 
Appendix 1: FQ4 2022/23 H&L Performance Report 
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Appendix 1
Page 1 
Performance Reporting
Performance Reporting .............................................................................................................................................................................................................................. 1
All Areas .................................................................................................................................................................................................................................................. 4
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Helensburgh and Lomond ...................................................................................................................................... 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Helensburgh and Lomond .............................................................................................................................................................. 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Helensburgh and Lomond ..................................................................................................................................... 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 11
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 11
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 12
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 13
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond .......................................... 13
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 13
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 14
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond ....................................................................................... 14
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Appendix 1
Page 2 
Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 14
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond ............................................................... 16
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 17
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond .......................................................................... 17
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 17
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 19
COI – The number of new homeless applicants who required temporary accommodation this period .................................................................................. 19
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 20
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 20
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 21
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 22
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond ..................................................................................................... 22
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 22
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 23
Total number of complaints regarding waste collection – Helensburgh and Lomond .............................................................................................................. 23
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 24
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 24
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 25
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 26
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 27
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Appendix 1
Page 3 
COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 27
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 28
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond ...................................................................................................... 28
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 28
Making It Happen.............................................................................................................................................................................................................................. 29
Teacher sickness absence – Helensburgh and Lomond ............................................................................................................................................................... 29
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 29
Making It Happen.............................................................................................................................................................................................................................. 30
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond ...................................................................................................................................... 30
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 30
Making It Happen.............................................................................................................................................................................................................................. 31
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 31  Page 51

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Appendix 1
Page 4 
All Areas 
FQ4 2022/23 Overall Performance Summary 
The information presented is a summary of the agreed measures. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.  Page 52

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Appendix 1
Page 5 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Maximise distribution of Scottish Welfare Fund 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2022/23 95.3% 87.5% Red
FQ2 2022/23 95.3% 115.1% Green
FQ3 2022/23 95.3% 129.2% Green
FQ4 2022/23 95.3% 144.0% Green 
Performance in FQ4 has exceeded target and actual has increased since the last reporting period. 
FQ4 Comment 
At 31 March 2023 our total Scottish Welfare Fund (SWF) spend is £659,812.  Our 2022/23 allocation was £458,338 so this represents an overspend of £201,474.  
However the Council has earmarked reserves from the previous years’ Covid related underspend to offset this.
Responsible person: Fergus Walker 
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Appendix 1
Page 6 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2022/23 100% 100% Green
FQ2 2022/23 100% 100% Green
FQ3 2022/23 100% 100% Green
FQ4 2022/23 100% 95% Red 
This indicator for FQ4 is below the target and performance has decreased since the last reporting period. 
FQ4 Comment
There were no Debt Arrangement Schemes set up in this quarter.  All of the clients provided with a Personal Debt Recovery Action Plan were satisfied.  Out of 13
surveys issued 9 were returned showing 95% of clients satisfied.  2 of the 9 survey returns had comments showing their appreciation of the service and how it had
helped them.
Responsible person: Lee Roberts 
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Appendix 1
Page 7 
Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No target 1,411 No target 
FQ2 2022/23 No target 1,303 No target
FQ3 2022/23 No target 779 No target
FQ4 2022/23 No target 490 No target 
The indicator for FQ4 shows the number of parking penalty notices has decreased significantly since the last reporting period. 
FQ4 Comment
Helensburgh Pier car park has no restrictions at this time.
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No target 2,043 No target 
FQ2 2022/23 No target 2,124 No target
FQ3 2022/23 No target 1,343 No target
FQ4 2022/23 No target 1,332 No target 
This indicator for FQ4 shows the number of parking penalty notices has decreased slightly since the last reporting period. 
FQ4 Comment
Seasonal car parks remain free, various signing and lining issues throughout region.
Responsible person: Hugh O’Neill 
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Appendix 1
Page 8 
Corporate Outcome No.2 – People live in safer and stronger communities 
Car parking income to date – Helensburgh and Lomond 
Performance is presented cumulatively for both Area and Council-wide levels.  For individual car parks, the income is presented on a quarterly basis. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2022/23 £42,168 £60,908 Green
FQ2 2022/23 £105,214 £152,149 Green
FQ3 2022/23 £136,755 £194,664 Green
FQ4 2022/23 £167,212 £215,279 Green 
This indicator for FQ4 shows the cumulative amount of income collected has significantly exceeded the cumulative target.  There is no performance trend as this
data is cumulative. 
FQ4 Comment
The end of FQ4 shows that the off-street parking has generated an additional £48,067 income over anticipated.  This is largely due to the continuing popularity of
Luss and Arrochar.  The upgrade of the remaining cash only parking meters (across the whole Council area) is due to start in May/June 2023; this will provide
multi-payment options and may deliver an increase in ticket income.
Responsible person: Hugh O’Neill 
Actual quarterly income collected in Helensburgh and Lomond during FQ3 and FQ4. 
Car Park Location FQ3 Actual FQ4 Actual
Arrochar £8,045 £10,805
Luss, Lomond £33,294 £9,437
Sinclair Street, Helensburgh £496 £397
Maitland Street, Helensburgh £16 £40
Pier, Helensburgh £526 £74
H&L £139 -£139 
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Appendix 1
Page 9 
Car parking income to date – Argyll and Bute 
Performance is presented cumulatively for both Area and Council-wide levels. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2022/23 £250,661 £165,678 Red
FQ2 2022/23 £625,430 £491,453 Red
FQ3 2022/23 £812,919 £709,585 Red
FQ4 2022/23 £993,968 £817,788 Red 
This indicator for FQ4 shows the cumulative amount of income collected is significantly lower than the cumulative target.  There is no performance trend as this
data is cumulative. 
FQ4 Comment 
Improved income in both MAKI and OLI areas but overall there is an under-recovery in income of £176,180.  It is difficult to ascertain the exact reasons for under-
recovery in parking income however it can be affected by such things as events, weather and commuting.  The upgrade of the remaining cash only parking meters
(across the whole Council area) is due to start in May/June 2023; this will provide multi-payment options at all (RIS) on and off street parking facilities and may
deliver an increase in ticket income.
Responsible person: Hugh O’Neill 
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Appendix 1
Page 10 
Corporate Outcome No.2 – People live in safer and stronger communities 
Dog fouling – total number of complaints – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 13 No Target 
FQ2 2022/23 No Target 7 No Target
FQ3 2022/23 No Target 7 No Target
FQ4 2022/23 No Target 8 No Target 
This indicator for FQ4 shows the number of dog fouling complaints has increased slightly since the last reporting period. 
FQ4 Comment
The number of dog fouling complaints received for the Helensburgh/Lomond area has increased by one complaint this quarter.  The Warden service will continue
to patrol and liaise with their partners in an attempt to deal with this problem.
Responsible person: Tom Murphy 
Dog fouling – total number of complaints – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 61 No Target 
FQ2 2022/23 No Target 45 No Target
FQ3 2022/23 No Target 47 No Target
FQ4 2022/23 No Target 77 No Target 
This indicator for FQ4 shows the number of dog fouling complaints has increased significantly since the last reporting period. 
FQ4 Comment
The number of dog fouling complaints received this quarter is high with a total of 77; B&C: 25, H&L: 8, MAKI: 26 and OLI: 18.  The Warden service will continue to
monitor and liaise with partners in a bid to educate and reduce the numbers.
Responsible person: Tom Murphy 
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Appendix 1
Page 11 
Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2022/23 100% 100% Green
FQ2 2022/23 100% 100% Green
FQ3 2022/23 100% 100% Green
FQ4 2022/23 100% 100% Green 
This indicator for FQ4 is on track with no change in performance since the last reporting period. 
FQ4 Comment
There is individual tracking and monitoring in place on SEEMIS in schools for care experienced children and young people.  In addition to this, the Principal Teacher
for care experienced children and young people monitors the information in SEEMIS and has subsequent conversations with staff in schools to ensure care
experienced children and young people are receiving all the support they need to achieve and that the staff in school have the right strategies in place to help the
child remain engaged with their education attainment and achievement.  Often the care experienced health and wellbeing officers are used to provide extra
support for the child and the family.  The new Virtual Head Teacher post started on 17th April 2023.
Responsible person: Louise Lawson 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 +/-5.00% 3.77% Green 
FQ2 2022/23 +/-5.00% 0.98% Green
FQ3 2022/23 +/-5.00% 6.09% Red
FQ4 2022/23 +/-5.00% -2.56% Green 
This indicator for FQ4 is within the +/-5% target variance and performance has improved since the last reporting period. 
FQ4 Comment
Total percentage variance for Argyll and Bute -2.56%.  We will continue to monitor any locations continuing to have food cost percentages over this target.
B&C -6.15%
H&L -2.00%
MAKI -2.00%
OLI -0.80%
Responsible person: Jayne Jones 
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Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 94.00% 92.88% Red 
FQ2 2022/23 94.00% 95.48% Green
FQ3 2022/23 94.00% 93.76% Red
FQ4 2022/23 94.00% 92.40% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
FQ4 Comment
As of 20/03/2023, the participation figure for H&L was 994 pupils which equates to 92.4%.  This is 1.5% below the Argyll and Bute Participation figure for 2021/22
of 93.9%.
Responsible person: Simon Easton 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 94.00% 94.00% Green 
FQ2 2022/23 94.00% 93.90% Red
FQ3 2022/23 94.00% 93.90% Red
FQ4 2022/23 94.00% 93.62% Red 
This indicator for FQ4 is slightly below target and performance has decreased slightly since the last reporting period. 
FQ4 Comment
The Annual Participation Measure for 2021/22 was released on 31/08/2022 which showed 93.9% of young people aged 16-19 were participating (in work, training
or education).  This figure is 0.4% above the national average. 3.8% were not participating, which is 0.2% below the national average. 2.3% were unconfirmed,
which is 1.3% below the national average.  As at 20/03/2023, the Participation figure for Argyll and Bute stood at 3,640 pupils which equates to 93.62%.
Responsible person: Simon Easton
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond 
Reporting Period Target Actual Status
FQ1 2022/23 0 0 Green
FQ2 2022/23 0 0 Green
FQ3 2022/23 0 0 Green
FQ4 2022/23 36 36 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ Comment
Loretto Housing Association (Wheatley Group) Development at Sawmill Field; 32 General Needs and 4 Amenity (made up of 8 x 1 bed Flats, 12 x 2 bed Flats, 10 x 2
bed Houses, 6 x 3 bed Houses).  All for social rent.
Responsible person: Allan Brandie 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ1 2022/23 36 36 Green
FQ2 2022/23 48 48 Green
FQ3 2022/23 37 37 Green
FQ4 2022/23 67 67 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ4 Comment
B&C No units were scheduled for completion in FQ4.
H&L Loretto Housing Association (Wheatley Group) Development at Sawmill Field; 32 General Needs and 4 Amenity (made up of 8 x 1 bed Flats, 12 x 2 bed
Flats, 10 x 2 bed Houses, 6 x 3 bed Houses).  All for social rent.
MAKI Argyll Community Housing Association Development at Oakhill Tarbert; 4 General Needs (made up of 4 x 3 bed houses).  All for social rent.
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OLI Link Group Development at Dunbeg Phase 3; 23 General Needs (made up of 7 x 2 bed Terraced Houses, 15 x 3 bed Semi Detached/Terraced Houses, 1 x 4
bed End Terrace House) and 4 wheelchair accessible (4 x 2 bed Wheelchair Bungalows).  All for social rent.
Responsible person: Alan Brandie 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 75.0% 45.5% Red 
FQ2 2022/23 75.0% 36.8% Red
FQ3 2022/23 75.0% 45.5% Red
FQ4 2022/23 75.0% 40.0% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
FQ4 Comment
Performance across Development Management remains impacted by extended periods of operating with staff vacancies and a backlog of casework from the
pandemic.  The introduction of National Planning Framework 4 in February 2023 by The Scottish Government has further impacted on productivity as the
Development Management staff interpret this new policy landscape and its implications for current applications and enquiries.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 75.0% 60.5% Red 
FQ2 2022/23 75.0% 64.7% Red
FQ3 2022/23 75.0% 52.5% Red
FQ4 2022/23 75.0% 55.4% Red 
This indicator for FQ4 is below target however performance has increased since the last reporting period. 
FQ4 Comment
Performance across Development Management remains impacted by extended periods of operating with staff vacancies and a backlog of casework from the
pandemic.  The introduction of National Planning Framework 4 in February 2023 by The Scottish Government has further impacted on productivity as the
Development Management staff interpret this new policy landscape and its implications for current applications and enquiries.
Responsible person: Peter Bain
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 8.0 weeks 9.8 weeks Red 
FQ2 2022/23 8.0 weeks 14.8 weeks Red
FQ3 2022/23 8.0 weeks 12.7 weeks Red
FQ4 2022/23 8.0 weeks 20.6 weeks Red 
This indicator for FQ4 has not met the target and performance has decreased significantly since the last reporting period. 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across Development Management remains impacted by extended periods of operating with staff vacancies and a backlog of casework from the
pandemic.  The introduction of National Planning Framework 4 in February 2023 by The Scottish Government has further impacted on productivity as the
Development Management staff interpret this new policy landscape and its implications for current applications and enquiries.
Responsible person: Peter Bain 
Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 8.0 weeks 12.4 weeks Red 
FQ2 2022/23 8.0 weeks 13.1 weeks Red
FQ3 2022/23 8.0 weeks 12.0 weeks Red
FQ4 2022/23 8.0 weeks 17.3 weeks Red 
This indicator for FQ4 has not met the target and performance has decreased significantly since the last reporting period. 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
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Appendix 1
Page 18 
Performance across Development Management remains impacted by extended periods of operating with staff vacancies and a backlog of casework from the
pandemic.  The introduction of National Planning Framework 4 in February 2023 by The Scottish Government has further impacted on productivity as the
Development Management staff interpret this new policy landscape and its implications for current applications and enquiries.
Responsible person: Peter Bain 
Benchmarking
The year-end statistics from The Scottish Government were published on 31st August. FY21/22 benchmarking figures have now been updated and FY22/23 have
been forward projected in the usual way.  Readers should note that our own Pyramid data in Development Management measures is "unadjusted", whereas that
of the benchmarks (represented by the blue and green columns on the graph) is adjusted for "clock-stopping".  Clock-stopping is where The Scottish Government
allow for the removal of specific time periods for identified applications where delays were out with the control of the Local Planning Authority. 
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Page 19 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – The number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 32 No Target 
FQ2 2022/23 No Target 28 No Target
FQ3 2022/23 No Target 41 No Target
FQ4 2022/23 No Target 30 No Target 
This indicator for FQ4 shows the number of applicants has decreased since the last reporting period. 
FQ4 Comment
During FQ4, the housing service provided temporary accommodation for 30 new homeless households.
B&C 9
H&L 4
MAKI 1
OLI 16
Responsible Person: Morven Macintyre 
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Page 20 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 20.0% 13.2% Red 
FQ2 2022/23 20.0% 22.2% Green
FQ3 2022/23 20.0% 19.4% Red
FQ4 2022/23 20.0% 22.5% Green 
This indicator for FQ4 is above target and performance has increased since the last reporting period. 
FQ4 Comment
Of the 9 bids made by local contractors, 9 were awarded the contract with a total value of over £883k.  A summary of all contracts awarded in FQ4 is available. 
The Procurement, Commercial and Contract Management Team (PCCMT) continue to support local suppliers by providing useful information on the Council’s
website i.e. pre-recorded webinars on how to bid for Council contracts, hints and tips for tendering as well as our contract plan, details of upcoming supplier
development events and our category officer’s contact details all of which enable local suppliers to be able to bid for our contracts.
Responsible person: Anne MacColl-Smith 
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Page 21 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2022/23 No Target - No Target
FQ2 2022/23 No Target 30 No Target
FQ3 2022/23 No Target - No Target
FQ4 2022/23 No Target 43 No Target 
This indicator for FQ4 shows the number of community benefits has increased since the last reporting period. 
FQ4 Comment
This indicator is reported in FQ2 and FQ4.
The Procurement, Commercial and Contract Management Team (PCCMT) has been working closely with their suppliers to deliver additional social, economic and
environmental value and achieved 43 community benefits through Contract Management, Contract Awards and the Request List from 1st October 2022 to 31st
March 2023.  Further details are available.
Responsible person: Anne MacColl-Smith 
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Page 22 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 75% 22% Red 
FQ2 2022/23 75% 47% Red
FQ3 2022/23 75% 15% Red
FQ4 2022/23 75% 24% Red 
This indicator for FQ4 is below target however performance has increased since the last reporting period. 
FQ4 Comment
The number of jobs completed within the quarter, continues to increase due to the provision of a dedicated Street Lighting electrician based at Blackhill Depot.  A
total of 128 jobs were completed in FQ4, up from 79 in FQ3. Of this total of jobs completed, 31 were signed off within the 10 day indicator, giving a performance
of 24%, which is a modest improvement on the 15% scored in FQ3.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 75% 29% Red 
FQ2 2022/23 75% 48% Red
FQ3 2022/23 75% 30% Red
FQ4 2022/23 75% 32% Red 
This indicator for FQ4 is below target however performance has increased slightly since the last reporting period. 
FQ4 Comment
The total number of Street Lighting jobs completed in FQ4 was 393, similar (up 10) to the throughput of instructions in FQ3.  Of this total number of completed
jobs, 125 were completed within the 10 day timescale for dark lamps, giving a performance of 32%, again a slight increase of 2% on the performance in FQ3. 
Similar to FQ3, more jobs were completed and closed off than new ones raised, 393 vs 280, which has resulted in a continued reduction in the repairs backlog.
Responsible person: Tom Murphy
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Page 23 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 32 No Target 
FQ2 2022/23 No Target 33 No Target
FQ3 2022/23 No Target 23 No Target
FQ4 2022/23 No Target 23 No Target 
This indicator for FQ4 shows the number of waste collection complaints has remained the same as the last reporting period. 
FQ4 Comment
There were 23 waste collection complaints received for the Helensburgh area for the fourth quarter, given the number of properties serviced and that there have
been some operational difficulties this is a good level of service.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 58 No Target 
FQ2 2022/23 No Target 65 No Target
FQ3 2022/23 No Target 35 No Target
FQ4 2022/23 No Target 53 No Target 
This indicator for FQ4 shows the number of waste collection complaints has increased since the last reporting period. 
FQ4 Comment
There were a total of 53 waste collection complaints received this quarter, although this may seem high, given the number of properties serviced and the
operational difficulties and staffing issues this is still a good level of service.
Responsible person: Tom Murphy 
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Page 24 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 45.0% 52.1% Green 
FQ2 2022/23 45.0% 50.5% Green
FQ3 2022/23 45.0% 56.7% Green
FQ4 2022/23 45.0% 52.0% Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
52% recycling/composting and recovery (40.7% recycling/composting and 11.3% recovery) in Q4.  Overall 22/23 f/year rates are 52.6% recycling/composting and
recovery (39.2% recycling/composting plus 13.4% recovery).  Recovery is higher than normal in PPP area due to a trial by Renewi (formerly Shanks), who have
taken some residual general waste for disposal mainly from their Dalinlongart (by Dunoon) waste facility to an energy from waste (EFW) plant near Edinburgh. 
Recycling and composting in PPP area has also been higher mainly due to Renewi sending stockpiled wood waste for onward recycling and green garden waste for
onward composting.  These have both helped offset the reduction in recycling and recovery from the Helensburgh and Lomond area following on from The
Scottish Government Landfill Tax Abatement Order (which commenced from 1st July 2022), whereby Barr Environmental no longer carry out any recycling or
recovery from mixed residual general waste.
Responsible person: John Blake 
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 54.4% No Target 
FQ2 2022/23 No Target 58.1% No Target
FQ3 2022/23 No Target 67.4% No Target
FQ4 2022/23 No Target 61.9% No Target
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Page 25 
This indicator for FQ4 shows the percentage of waste recycled has decreased since the last reporting period. 
FQ4 Comment
61.9% recycling/composting and recovery (44.2% recycling/composting and 17.7% recovery) in Q4.  22/23 f/year rates in PPP area are 60.4% recycling/composting
and recovery (39.7% recycling/composting plus 20.7% recovery).  Recovery is higher than normal in PPP area due to a trial by Renewi (formerly Shanks), who have
taken some residual general waste for disposal mainly from their Dalinlongart (by Dunoon) waste facility to an energy from waste (EFW) plant near Edinburgh. 
Recycling and composting in PPP area has also been higher mainly due to Renewi sending stockpiled wood waste for onward recycling and green garden waste for
onward composting.
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 33.3% No Target 
FQ2 2022/23 No Target 34.7% No Target
FQ3 2022/23 No Target 43.5% No Target
FQ4 2022/23 No Target 35.9% No Target 
This indicator for FQ4 shows the percentage of waste recycled has decreased since the last reporting period. 
FQ4 Comment
35.9% recycling/composting and recovery (35.9% recycling/composting and 0% recovery).  22/23 f/year rates are 36.8% recycling/composting and recovery (36.5%
recycling and recovery and 0.3% recovery) which is similar to previous year.
Responsible person: John Blake 
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Page 26 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 53.6% No Target 
FQ2 2022/23 No Target 41.0% No Target
FQ3 2022/23 No Target 37.5% No Target
FQ4 2022/23 No Target 34.5% No Target 
This indicator for FQ4 shows the percentage of waste recycled has decreased since the last reporting period. 
FQ4 Comment
34.5% recycling/composting and recovery (34.3% recycling/composting and 0.2% recovery) in Q4. 22/23 f/year rates in Helensburgh and Lomond area are 41.3%
recycling/composting and recovery (39.1% recycling/composting plus 2.2% recovery).  There has been a reduction in recycling and recovery from the Helensburgh
and Lomond area following on from The Scottish Government Landfill Tax Abatement Order (which commenced from 1st July 2022), whereby Barr Environmental
no longer carry out any recycling or recovery from mixed residual general waste.
Responsible person: John Blake 
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Page 27 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 5,850 4,546 Green 
FQ2 2022/23 5,550 4,947 Green
FQ3 2022/23 5,100 3,882 Green
FQ4 2022/23 5,000 4,610 Green 
This indicator for FQ4 is below target (lowest is best) and performance has decreased since the last reporting period. 
FQ4 Comment
Landfill tonnages within limits in Q4 and f/year.  Main reason for slight reduction in landfill during year is due to a trial by Renewi (formerly Shanks), who have
taken some residual general waste for disposal mainly from their Dalinlongart (by Dunoon) waste facility to an energy from waste (EFW) plant near Edinburgh. 
This has helped offset the reduction in recycling and recovery from the Helensburgh and Lomond area following on from The Scottish Government Landfill Tax
Abatement Order (which commenced from 1st July 2022), whereby Barr Environmental no longer carry out any recycling or recovery from mixed residual general
waste.
Responsible person: John Blake 
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Appendix 1
Page 28 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 73 86 Green 
FQ2 2022/23 73 87 Green
FQ3 2022/23 73 88 Green
FQ4 2022/23 73 88 Green 
This indicator for FQ4 is above target with no change in performance since the last reporting period. 
FQ4 Comment
The level of street cleanliness remains high in the Helensburgh and Lomond area for the fourth quarter, this is a very good level of service.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 73 85 Green 
FQ2 2022/23 73 82 Green
FQ3 2022/23 73 83 Green
FQ4 2022/23 73 83 Green 
This indicator for FQ4 is above target with no change in performance since the last reporting period. 
FQ4 Comment
Again this quarter the level of street cleanliness for the whole are remains very high.  The role of the Amenity Warden has a key influence around littering to assist
in maintaining the good level of performance.
Responsible person: Tom Murphy 
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Appendix 1
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Making It Happen 
Teacher sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 1.81 days No Target 
FQ2 2022/23 No Target 0.64 days No Target
FQ3 2022/23 No Target 1.14 days No Target
FQ4 2022/23 No Target 1.56 days No Target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
Teacher absence is about the same as the same quarter last year but has increased by almost half a day on the previous quarter.  Biggest reason for absence is
infections.
Responsible person: Simon Easton 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 1.79 days No Target 
FQ2 2022/23 No Target 1.22 days No Target
FQ3 2022/23 No Target 1.70 days No Target
FQ4 2022/23 No Target 2.48 days No Target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
Overall teacher absence has increased by almost 3/4 of a day on the same quarter last year and by 3/4 of a day on the previous quarter.  The top reason for
absence is infections, followed by stress and then medical treatment.
Responsible person: Simon Easton 
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Making It Happen 
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 4.17 days No Target 
FQ2 2022/23 No Target 3.89 days No Target
FQ3 2022/23 No Target 3.89 days No Target
FQ4 2022/23 No Target 3.88 days No Target 
This indicator for FQ4 shows the number of sickness absence days has decreased slightly since the last reporting period. 
FQ4 Comment
LGE absence has decreased on the same quarter last year and stayed the same against last quarter.  The biggest reason for absence is stress.
Responsible person: Carolyn Cairns 
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 No Target 3.57 days No Target 
FQ2 2022/23 No Target 3.66 days No Target
FQ3 2022/23 No Target 3.65 days No Target
FQ4 2022/23 No Target 4.04 days No Target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
Overall LGE absence has increased by just over half a day on the same quarter last year and just under half a day on the previous quarter.  The top three reasons
for absence are stress, infections and other musculoskeletal reasons.
Responsible person: Carolyn Cairns
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Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2022/23 70.0% 79.4% Green 
FQ2 2022/23 70.0% 75.4% Green
FQ3 2022/23 70.0% 72.5% Green
FQ4 2022/23 70.0% 72.2% Green 
This indicator for FQ4 is above target however performance has decreased slightly since the last reporting period. 
FQ4 Comment
In FQ4 there were 36,799 transactions dealt with by customer service agents (27.8%) and 95,336 automated or self-service transaction (72.2%) so the 70% target
was exceeded.  FQ4 2021/22 2022/23 Mediated 42,712 38,657 Automated 104,938 104,572.
Responsible person: Robert Miller 
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Page 81

ARGYLL AND BUTE COUNCIL  HELENSBURGH AND LOMOND 
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE
SERVICES 
JUNE 2023 
CEMETERY MAINTENANCE AND ROADS ACCESS FUND 
1.0 INTRODUCTION 
1.1 At the Policy and Resources Committee in October 2022 it was agreed that,
subject to confirmation of the Crown Estates allocation for 2022-23, to allocate
£300,000 towards a Cemetery Maintenance and Roads Access Improvement
Fund (£75,000 for each administrative area). This report provides options for
approval and has been informed by a meeting with the Helensburgh and
Lomond Members.   
2.0 RECOMMENDATIONS 
2.1 It is recommended that the Area Committee:
 agree the package of proposals up to the value of £75,000,
 note that regular updates will be provided via the Roads and Infrastructure
weekly briefing. 
3.0 DETAIL 
3.1 The Council allocated £300,000 of Crown Estate funding to a Cemetery
Maintenance and Roads Access Fund, to be split between the four
administrative areas (£75k each).  A Helensburgh and Lomond business day
meeting was held on 6 March 2023 where officers presented some suggestions
for use of the Fund and the following proposals were discussed as priorities for
members: 
Location Proposed Works Estimated
Cost 
Barbour
Cemetery
Upgrade pathways within the new and middle
sections.  
£6,000
Rosneath
Cemetery 
Upgrade pathways within the new burial
ground. 
Inspections and jetting of drainage system 
£3,500 
£2,000
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3.2 It is proposed that regular updates on progress will be provided via the Roads
and Infrastructure weekly briefing. 
3.3 In the future, it is open to the Policy and Resources Committee to consider
allocating further funding from the Crown Estates allocation to a second phase
Cemetery Maintenance and Roads Access Fund, if Members agreed that this
was a good use of funding.   
4.0 CONCLUSION 
4.1 This report provides the Helensburgh and Lomond Area Committee with
options on how to spend the £75,000 that has been allocated from the Crown
Estates funding to a Cemetery Maintenance and Roads Access Fund. 
5.0 IMPLICATIONS 
5.1 Policy – Policy decision taken through P&R Committee for this funding
allocation 
5.2 Financial – Crown Estate Funding allocation of £75,000 per administrative area. 
5.3  Legal – none known 
5.4  HR – none known. 
5.5  Fairer Scotland Duty: none known. 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications 
Arrochar
Churchyard 
Levelling of lairs
Inspections and jetting of drainage system 
£2,500
£2,000
Helensburgh
Cemetery 
Levelling of lairs
Inspections and jetting of drainage system 
£7,000
£3,000
Cardross
Churchyard 
Upgrade entrance to burial ground  £3,500 
Luss
Churchyard
Upgrade the pathways with the burial ground £19,500
Cardross
Crematorium 
Access road improvements  £20,000 
Faslane
cemetery 
Inspection and jetting of drainage system
Levelling of lairs
£3,500 
£2,500
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5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications 
5.6 Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams 
5.8 Customer Service – the works to the cemeteries will help towards improving
customer experience.   
Executive Director with responsibility for Roads and Infrastructure: Kirsty
Flanagan
Head of Roads and Infrastructure: Jim Smith 
Policy Lead for Roads and Infrastructure Councillor Ross Moreland 
May 2023                                                  
For further information contact: 
Tom Murphy, Operations Manager
Jim Smith, Head of Roads and Infrastructure Service 
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Year One Progress Report
Page 85 Agenda Item 10

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2
Contents
Foreword ........................................................................ 4
Introduction .................................................................... 5
Key Achievements ........................................................... 6
Children’s Services ............................................................................................................. 6
Child Poverty ......................................................................................................................... 6
Child Protection .................................................................................................................... 7
Violence Against Women and Girls ............................................................................... 8
Adult Protection ................................................................................................................... 9
Community Justice ........................................................................................................... 10
Public Health ....................................................................................................................... 11
Right Care Right Time ..................................................................................................... 12
Adult Care –Older Adults/Adults and Hospitals ..................................................... 13
Learning Disabilities ......................................................................................................... 14
Mental Health ...................................................................................................................... 15
Primary Care ....................................................................................................................... 16
Dentistry ............................................................................................................................... 17
Alcohol and Drug Partnership (ADP) .......................................................................... 18
Allied Health Professionals (AHP) ................................................................................ 22
Carers .................................................................................................................................... 22
Prevention Programme ................................................................................................... 23
Digital Health and Care Strategy ................................................................................ 23
Coporate Services ............................................................................................................. 24
Technology Enabled Care (TEC) .................................................................................. 24
Performance Management and Governance ........................ 26
Introduction ......................................................................................................................... 26
Integrated Performance Management Framework (IPMF) ................................ 26
Key Performance Overview ........................................................................................... 27
Benchmarking ..................................................................................................................... 27
Waiting Times & Long Waits ......................................................................................... 27
Homecare ............................................................................................................................. 28
Residential Care ................................................................................................................. 29
Delayed Discharge ............................................................................................................ 29
Adult Support & Protection ............................................................................................ 30
Resilience in Care at Home (Unmet Need).............................................................. 30
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3
Children & Families ........................................................................................................... 31
Community Health ............................................................................................................ 32
Adult Care ............................................................................................................................ 32
Technology Enabled Care & Falls ................................................................................ 33
Child & Adolescent Mental Health & Psychological Therapies .......................... 34
Winter & Systems Pressures ......................................................................................... 34
Financial Performance and Best Value ............................... 35
Financial Performance ..................................................................................................... 35
Financial Performance 2022-23 ................................................................................... 35
Financial Outlook, Risks and Plans for the Future ................................................ 35
Best Value ............................................................................................................................ 36
Appendices ................................................................... 39
Appendix 1 IJB Scorecard ................................................................................................... 39
Appendix 2 HWBOI’s/ Benchmarking .............................................................................. 41 
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4 
Foreword 
Argyll and Bute Health and Social Care Partnership has experienced another difficult year as
we try to recover from the obvious challenges of the past few years.
This year the HSCP continued to struggle with workforce sustainability, reduced capacity in
the community and backlogs in our waiting times to name just a few.
Despite this, the HSCP continues to be ambitious for our communities and this report
highlights the positive outcomes the integration of health and social care services can have
on individuals, families and the wider community along with the input of those with lived
experiences of our services.
Our Staff, Partners, Carers and Volunteers continue to demonstrate the upmost dedication,
hard work, resilience and commitment to our services. We continue to be thankful and
grateful for everyone’s efforts in these difficult times. 
Sarah Compton-Bishop                                                           Fiona Davies      
Chair of Argyll & Bute                                                Chief Officer of Argyll & Bute 
Integration Joint Board                                                                HSCP 
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Introduction 
Welcome to Argyll and Bute’s Annual Performance report for the year 2021 as required by
Public Bodies (Joint Working) (Scotland) Act of 2014.
This document sets out how the Health and Social Care Partnership (HSCP) has performed
and builds on the information published within previous reports and to provide progress on
how we have improved and adapted, reshaping services which are fit for the future.
The HSCP is a complex organisation bringing together a range of partners, services and
substantial financial resources. The partnership is responsible for meeting local and national
objectives and it is therefore important that we publically report on how we are performing
against the agreed outcomes that we aspire to.
The Annual Performance report provides an opportunity to reflect on the past year. A year
that was extremely challenging yet we were still able to celebrate achievements.
I thank all colleagues and partners for their ongoing efforts to deliver our vision and
essential health and social care services for local people and those most in need, and hope
we can all share in the successes of delivering longer, healthier and independent lives. 
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Key Achievements 
Priorities Year 1  Progress
Continue to deliver on the Children and Young
Peoples Service Plan (CYPSP). 
The Children and Young Peoples Service Plan work
continues, the new Plan for 2023 – 26 is currently being
progressed.
Continue to deliver on the Corporate Parenting
Plan.
On track and progress monitored by Corporate Parenting
Board and reported to Strategic Group.
Continue to monitor and evaluate progress in all
our service plans. 
Progress is monitored and evaluated annually, updated are
reported and send to Scottish Government.
Develop transformation aspirations for the Service.  Work is progressing to ensure more young people are
involved in the CYPSP.
Develop programme of change in relation to the
Children’s Promise Change programme. 
The Promise is an ambitious 10 yr national
transformational change programme for Scotland’s Care
system. Local actions embedded in Corporate Parenting
Plan and CYPSP. 
Continue to engage with Children and staff on
transformation agenda. 
We have established 7 locality care experienced
participation forums which meet regularly. 
Work is progressing to ensure more young people are
involved in the CYPSP.
Evaluate the outcomes of the 2018-2021 Argyll and
Bute Equally Safe Implementation Plan. 
A meeting took place to discuss this but it was decided to
delay update in order to align the plan with the Community
Justice Plan.  Update will take place in 2023.
Continue to act as a conduit for information and
resources on Equally Safe / Train/ National
initiatives for managers and staff.
This has been taking place and will continue to do so.
Develop project plan for Transforming Responses to
Violence against Women and Girls Project.  
Plan was developed and will be updated in 2023. 
Priorities Year 1  Progress
Child Poverty Action Group to continue to meet and
develop actions to tackle the three drivers of child
poverty.
Child Poverty Action Group has continued to meet and
monitor and tackle the three drivers of poverty.
Look at impacts of Covid-19 and EU exit; consider
what actions are required by the Child Poverty
Action Group and its members to address these.
This has been done and necessary measures taken by our
members; for example extending the Flexible Food Fund
and ensuring best coverage by advice services.
Produce a formal communications and engagement
plan.
A Communications and Engagement Group has been
formed and there is a draft communications and      
Children’s Services 
Child Poverty
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engagement plan that is being worked on.
Begin to deliver Money Counts training to staff in
Argyll and Bute. 
This has taken place and is ongoing.  There was also the
delivery of a wide range of other training events for staff
designed to improve awareness and service delivery.
Review the Child Poverty Action Plan and assess
progress on key areas of work.
The plan was reviewed and published in 2022.  Reporting
duties were met and the report outlined key areas of
work. 
Begin to develop a Data Base to improve
monitoring and focus of resources locally. 
Data has been collated for the plan and other purposes. 
A new data collection and analysis system “Power BI” is
now being developed and will greatly improve our ability
to recognise areas of local need. 
Priorities Year 1  Progress
All new Child Protection Committee (CPC) members
will receive a CPC induction pack and will meet with
Lead Officer to discuss the role of the CP and
expectations of CPC members. All CPC members will
attend CPC development sessions to contribute to
the role and function of the CPC. Members will be
required to demonstrate through the delivery of the
CPC improvement plan that information is being
disseminated within their organisation and that
actions attributed to their organisation are
progressed and reported to CPC.
Induction pack complete.  All new members have met
with Lead Officer.  This is ongoing as and when new
members attend.
We have recorded via minutes when information has to
be disseminated within organisations and what action
has been taken.
Produce and implement a biennial Strategic
improvement plan which will be monitored by the
Performance, Quality and Assurance (PQA) using a
RAG system. Red actions will be reviewed by PQA
and reported to CPC.
Plan in place and being monitored. Some slippage due
to post Covid challenges and staffing challenges.  CPC
does not currently have a lead officer so plan needs to
be reviewed to ensure on track for rest of 2023.
Multi agency training will be delivered using a tiered
approach to learning which will include: General
contact workforce, Specific contact workforce and
Specialist contact workforce. 
Training has been delivered via online following Covid
challenges.  Some face to face key training delivered. 
Training has had to be halted as CPC does not have a
training officer – awaiting advert and appointment. 
Online training can be accessed across partner agencies. 
This will require to be addressed as soon as the training
officer is in post.
Develop and implement training framework which
supports practitioner knowledge and confidence in
working with Child Sexual Abuse which includes Child
Sexual Exploitation and child trafficking.
This work had to be cancelled last year due to
competing practice demands.  Will be picked up when
the new Lead Officer comes in to post.
Domestic Abuse Guidance and Flowchart
implementation to be evaluated and regular audits of
referrals to be carried out.
Domestic Abuse guidance has been implemented
however no auditing working has taken place.  This
should be a priority during 2023.
Improved interface between children & adult
services particularly where parental mental health
substance misuse and domestic abuse are present.
One meeting has taken place, but still significant work to
align Children and Families and adult processes
Joint session between Adult Protection Committee and
Child Protection planned for May 2023.        
Child Protection
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Advocacy services will engage with children on the
Child Protection register to understand their
experience and to provide the CPC with
recommendations as to how things can be improved. 
CPC receives bi-annual reports from the advocacy
worker.  The reports provide evidence of face to face
engagement with children and seek the views and
comments by children and families.  CPC find these
reports very informative re needs of children on the
Child Protection register. 
Priorities Year 1  Progress
Establish a Project Board to oversee the delivery
of the Transforming Responses to Violence Against
Women and Girls Project.
A board has been established although there have been
difficulties in arranging some meetings.
Use the Domestic Abuse-Informed Practice and
Systems: Self-Assessment Tool to establish a
baseline for services prior to training and service
change measures.
The tool was used and the survey stage undertaken; it
has not yet been possible to complete the process with
the board.
Establish working groups to facilitate training and
other aspects of the transformation project.  
Working Groups have delivered on the necessary areas of
training and on the research elements of the plan.  This
will continue in 2023.
Research to assess the impact of the Transforming
Responses to Violence Against Women and Girls
Project, to begin.
The first phase of research has taken place, looking at
lived experience and staff views of services.  A second
phase looking at the views of perpetrators will take place
in 2023.
Roll out of the Safe and Together Model to
commence. 
This has begun and a large number of staff and some
managers are currently undertaking training.  There has
been some delay due to operational reasons.  Roll out will
continue through 2023 – 2024.
Roll out of other training to commence including;
Awareness Raising; Routine Enquiry; Zero
Tolerance and Commercial Sexual Exploitation. 
Seven events were successfully delivered and this will
continue in 2023-2024.  It was not possible to delivery
Zero Tolerance as the organisation no longer offers
specific training to organisations.  
Roll out of DASH training to relevant workers.  This has been taking place and will continue in 2023.
Review the Argyll and Bute Equally Safe Plan.  This was delayed due to the need to align with
Community Justice Plans.  Will take place in 2023.
Development of Data Base that will assist us to
monitor trends in Domestic Violence and other
gendered violence.
Whilst some data was collected development of a data
base still requires to be done in 2023.
Deliver Annual Return from Argyll and Bute to the
Improvement Service / National Violence Against
Women Forum.
This did take place and will be updated in 2023.        
Violence Against Women and Girls
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Priorities Year 1  Progress
Meet the Improvement Plan targets arising from
Inspection. 
Progress made:-
 We have introduced a trial of a new Chronology
format to ensure standardisation and improve quality
of chronologies.
 We have encouraged in person participation in Adult
Support and Protection (ASP) case conferences where
appropriate and safe to do so.
 Training has been developed to ensure appropriate
use of trained second workers from Health and other
disciplines.
 Through the Council Officer Forum and ASP training
we have ensured regular use of case studies and
Significant Case Review (SCR) Findings.
 Staff support is provided by development of Council
Officer, Multi-Agency Forums and ASP training. 
Emphasis is placed on Trauma Informed Practice via
revised Codes of Practice dissemination.
 Further development of Awareness ASP training
achieved and targeted at specific groups, to improve
knowledge and understanding of ASP process, across
the Partnership, and raise awareness within the
Community.
Implement Code of Practice changes.  We have continued to implement Code of Practice
revision sharing briefings on changes across the
Partnership,  including:- 
 Further detail on the 3 point criteria.
 Clarification on capacity and consent.
 Emphasis on duty to refer and co-operate in Inquiries.
 Clarification regarding sharing expectations and the
new section on chronologies.
 Clarification of relationship between inquiries and
investigations.
 Further detail and clarification on visits and
interviews.
Implement guidance for Primary Care and GP’s.  New guidance introduced July 2022, promoted through
Adult Protection Committee and Authority wide ASP
Action Team. Material passed to NHS colleagues for their
attention.
Progress audit activity, case files. Investigation undertaken to determine most appropriate
platform in order to streamline process. Short life
working group to be established to plan audit proposed
for May/June 2023.        
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Develop issues arising from Initial Case Reviews,
Large Scale Investigation findings. 
Several overarching Adult Protection and Adults with
Incapacity themes have been scrutinised and practice
improvements made with regard to the findings of an
Initial case review.  Specifically process around
Guardianship/Adults with Incapacity/Mental Health
Officer roles, and reviews, Care at Home – Social Work
support, financial management where an individual is
considered an Adult with Incapacity and there is a
requirement for clear lawful authority.
Major review of care at home services and financial
controls introduced following an Initial Case Review.
Develop ‘escalation’ policy.  Recognising that ASP case escalation forms part of a
wider multi-agency escalation policy the service has
contributed to the development of the Partnership’s
Complex Case Escalation Protocol.
Support staff and communities as
recovery from Covid regulation
emerges. 
Emphasis within staff and community awareness training
has been placed on neglect and self-neglect (particularly
identifying signs and symptoms) increasingly evident in
larger numbers since Covid.  Staff have been supported
to consider best practice in ensuring the Adult remains at
the centre of all ASP activity as work practice changes -
working from home, online case conferences. 
Priorities Year 1  Progress
Develop a local Community Justice Outcome
Improvement Plan, in line with the priorities of
the Scottish Government national Justice and
Community Justice Strategies. 
Refreshed National Strategy for Community Justice
published June 2022.  Associated Outcomes, Performance
and Improvement Framework delayed publication date
now 01/04/2023.  Local plan development progressing
well, draft key actions agreed by Community Justice
Partnership, statutory consultation process underway. 
Expected publication date June 2023.  
Develop strategic and operational links with Third
Sector and Children’s Services (Youth Justice) and
other key local partnerships. 
Community Justice Partnership agreed a Youth Justice
work stream, in the process of establishing a multi-agency
sub group. 
Third Sector statutory consultation underway in relation
to development of the local Community Justice Outcome
Improvement Plan.
Support and monitor the implementation of the
Justice Social Work (Community Justice)
Improvement Plan. 
Justice Social Work Service Plan is complete, Community
Justice Partnership scrutiny process in final stages of
completion, reliant on the publication of the Scottish
Government Outcomes and Performance Improvement
Framework due 1 April 2023.
Review the learning from the first phase jointly
commissioned research report for Violence
Against Women & Girls and implement key
recommendations.
Final report due March 2023.  Draft report (excluding
analysis and key findings from consultation) received and
presented to Community Justice Partnership. 
Community Justice 
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Implement the prison Custody to Community
pathway, including performance reporting and
monitoring. 
Proposals for model of delivery agreed by Community
Justice Partnership, consultation with wider third sector
partners underway.  Commissioning additional third
sector support in relation to independent advocacy
underway.  Publication of the Scottish Government
Community Justice Outcomes and Performance
Improvement Framework delayed until 1st April 2023.
Finalise the review of our local Community Justice
Partnership. 
Significant progress has been made in prioritising and
streamlining the Partnership.  Due to the delay in
publication of the national Outcomes, Performance and
Improvement Framework, we will finalise during
2023/2024. 
Priorities Year 1  Progress
Develop joint Health Improvement plan between
Argyll and Bute and North Highland. 
A joint two-year Health Improvement plan has been
developed between Argyll and Bute and Highland, with a
view to delivering some pieces of work NHS Highland-
wide where appropriate.  The joint workplan was
developed using team workshops to identify priorities
and then small working groups to refine each topic.  As
this is a new joint development, it will be monitored for
effectiveness.  The aim is to improve collaboration and
working relationships, share learning and streamline
pieces of work where relevant. Local context will always
be considered within each workstream.
Pandemic recovery - Social Mitigation Strategy:
child poverty; financial inclusion; children’s rights;
equalities; mental health improvement and
support. 
The public health team contribute to the Child Poverty
agenda through the Argyll and Bute Child Poverty Action
Group and the Argyll and Bute Financial Inclusion and
Advice Group.  We have delivered Money Counts training
to a range of health, social care, and 3rd sector staff. 
Deliver on the 5-year implementation plan for
Living Well strategy: workforce development; self-
management; community link working; physical
activity; mental wellbeing; suicide prevention;
smoking cessation. 
Public Health and partners (including Argyll and Bute
HSCP, Argyll and Bute Council and 3rd sector) continue to
deliver on the 5-year Living Well strategy implementation
plan.  A mid-strategy report was published and
disseminated.  This report celebrates the wealth of work
undertaken by Living Well partners, the Living Well
Networks and via the Living Well capacity building fund
over the first 2.5 years of the strategy. It also allows us to
reflect on the challenges of the COVID-19 pandemic and
how this impacted on self-management and our
communities. Finally, this report looks ahead to the
future of Living Well and the importance of its links to the
Argyll and Bute Health and Social Care Partnership (HSCP)
Joint Strategic Commissioning Strategy (JSCS) and Joint
Strategic Plan (JSP). 
Public Health 
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12 
The 5-year implementation plan has been reviewed and
focused steering group meetings have been agreed to
progress any outstanding pieces of work.  The Living Well
steering group continue to meet bi-monthly.
Building capacity for health improvement:
education; Living Well Networks; community
planning; locality planning groups; engagement;
place-based work. 
The Public Health team continue to build capacity for
health improvement in partners and our communities. 
Our Living Well networks hold quarterly meetings within
their local areas which are well attended by members of
the community, Third Sector and Statutory sector. In
addition, communications, surveys, consultations etc
from various sources (e.g. Public Health team, Locality
Planning Groups, Third Sector) are sent out by email and
social media via the Networks. 
The Public Health team regularly attend Area Community
Planning Groups, relevant thematic Community Planning
groups and Locality Planning groups to build capacity for
health improvement and coproduction. 
The Public Health team host bimonthly education
sessions open to HSCP staff and Third Sector. Recent
sessions included survey design, Versus Arthritis,
gambling harm and the Shaping Places for Wellbeing
programme.
Respond and deliver national strategy and targets
– suicide prevention; smoking cessation; Fairer
Scotland. 
The Smoking Cessation team within Public Health
continue to deliver a service across A&B that targets the
40% most deprived communities but is available to all
residents. The targets set by Scottish Government for
NHSH are reviewed regularly to ensure the optimum
progress is made towards achieving these. The team are
also employing their expertise in working with clients on a
1-1 basis to raise awareness of screening opportunities in
line with strategy from the Scottish Government. 
The Public Health team supports the delivery of the local
suicide prevention action plan working with the suicide
prevention group.
Alcohol and Drug Strategy actions – reduce drug
deaths; recovery orientated support.
Alcohol and Drug strategy actions are reported under the
Alcohol and Drug specific priorities. 
Priorities Year 1  Progress
Unscheduled Care (USC) leadership post in place.  Recruitment of Programme Manager start date April 2023.
Localities will have agreed actions plans to
support the two key areas of improvement.
No we re-focused this as an area wide plan rather than on
localities.
Plan and progress spend on the recurring A sub group has been established to oversee spend in     
Right Care Right Time 
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13 
funding from Scottish Government.  relation to Key Performance Indicators, this reports to USC
Steering Group.
Established working groups with capacity to
progress change and support localities. 
Three sub groups established: Enablers, Community Teams
and Discharge without Delay. Focusing on key priorities.
Programme Manager will support.
Enhancing multi-disciplinary community teams
to be responsive, flexible, highly skilled,
continually assessing with a re-abling and
rehabilitation ethos and high quality end of life
care with the skills to provide simple care that
currently involves a hospital admission.
This will relate to the work of the Community Teams and
the care at home strategy group. There is also overlap with
the development of the palliative care section of the older
adult strategy.
Enhance clinical education for all staff develop
skill mix, apprenticeships and health care
support worker skilled roles. 
The updated action plan developed by the Community
Teams from the Community Standards will be supported in
implementation through the Enablers sub group. This
forms part of the Enablers sub group.
Provide enabling care at home that is effectively
commissioned and planned for those who need
it, with enough capacity to be provided following
assessment at home and at the point of need. 
A Smarter Commissioning Process has been developed.
Assessment of unmet need is ongoing there is a clear
process of reviewing unmet need. Longer term focus on re-
ablement and care at home modelling is required and
being considered through the Care at Home Strategy
development.
Performance metrics regular reported on. Key Performance Indicators have been developed and will
link with the Integrated Performance Framework.
Evaluate spend on community teams, unpaid
carer services & short breaks, response services,
care at home, community palliative care and
NHS GG&C delayed discharge.
For year 2
Consider models for community services with
the aim of minimising different services/staff
visiting people in community and improving flow
through hospital.
As above- linked to Community Teams and Social Work
Action plan through the review of Community Standards. 
What do our communities want to increase
support unpaid carers? 
Engagement on short breaks-looking for short break
support at home.
What do communities want from HSCP
community teams?
Limited engagement so far. 
Agree model that assist us to move towards a
National Care Service.
Partly related to Getting It Right For Everyone. 
Priorities Year 1  Progress
Support care at home through a challenging
winter, linking unscheduled care elements to
limit duplication and make best use of the total
resource available. 
Extensive efforts have gone into both reporting and
assuring on care at home services including the
development of mobile teams to meet unmet need.
Smarter Commissioning is being rolled out with providers.
A review of this process will provide information required
on resource availability and whether this way of working is
beneficial to service users and staff. It will also ensure that       
Adult Care –Older Adults/Adults and Hospitals 
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14 
all providers are working collaboratively to deliver the most
effective and efficient service possible and will feed into
the tender process due next year.  A redesign of care at
home with relevant support from other disciplines is
required.
Develop a care at home strategy to agree and
monitor key developments to build a flexible and
sustainable service. 
Work has been undertaken to scope the main elements of
the care at home strategy which needs to link with internal
redesign and timescales for developing the care at home
contract.
Develop an Older Adult Strategy.  We have worked on a number of areas of the strategy
focusing on:
 Care Homes and Housing
 Palliative and End of Life Care
 Care at Home
 Right Care, Right Time
 There have also been links to National areas of strategy
 Strategy needs completed and consulted on.
Develop a robust plan around winter planning,
mapping out all elements of service delivery,
what the pressures are and how they impact on
each other. 
We submitted a Winter Checklist to the Scottish
Government in November 2022 and a winter plan was
developed for Argyll and Bute. 
We reviewed our operational and governance structures
for winter planning and pressures and with refinement we
should retain this structure and process for 2023-2024.
Work in partnership with providers, supporting
elements such as recruitment, training to ensure
best use of resources. 
Additional human resource support has been identified to
link recruitment and retention processes with all care
providers – internally provided and externally
commissioned by the HSCP. These posts will also link to the
wider corporate regeneration agenda for Argyll and Bute.
Review the use of Extended Community Care
Teams (ECCT) and link them to other community
services.
A review was completed however its scope did not allow
for an examination of a changing role for ECCT. This needs
to link with redesign of care at home.
Complete a building appraisal for internal care
homes and develop an overarching care home
and housing strategy. This will include the
position of intermediate care within Argyll and
Bute.
The building appraisal has been completed for internal care
homes and a Short Life Working Group on repairs is looking
to prioritise repairs. Demand modelling was undertaken.
The strategy requires further work.
Complete a needs assessment and collaborative
health and social care plan for Coll, as a template
for island approaches.
This was completed by the Coll Collaborative Group. Key
learning needs to be rolled out to other island
communities. 
Priorities Year 1  Progress
Development of A&B specific Learning Disability
and Autism Strategies, in line with the A&B HSCP
Engagement Framework. 
Initial scoping work was undertaken, however this
required to be paused due to capacity issues. Temporary
post currently advertised to lead on the development and
implementation of Neurodevelopment Strategy with a
full lifespan approach.  
Review and redesign of Learning Disabilities Day Stage 1 of the Review and Redesign on Day Services now           
Learning Disabilities 
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Services across A&B, working in partnership with
H&SC staff, care providers, service users, carers
and wider communities to develop future models
of support. 
complete. Redesign of Staffing Structure for Internal
Registered Services completed in 2022, with remaining
vacant posts currently being recruited to. Stage 2 – the
development of services currently ongoing and will be
carried over to Year 2 and Year 3 as part of the 3 year
action plan for services.
Implementation of the actions set out in the
Learning/Intellectual Disability and autism –
Recovery and Transformation Plan.
This is no longer considered a specific priority for the
HSCP. Any outstanding actions will be considered as part
of the Neurodevelopmental Strategy.
Continue to utilise technology and telecare where
appropriate to increase independence, whilst
ensuring the safety and wellbeing of service
users. 
Ongoing – utilisation of technology and telecare where
appropriate has resulted in the removal of many
sleepover provision across A&B in order to increase
service user independence. 
Priorities Year 1  Progress
Progress planned developments associated with
Transforming Together agenda for mental health. 
Core and cluster has not progressed for mental health
services, this needs dedicated project support and
commissioning to progress.
Community Mental Health Services review and
outcomes. 
The 2018 review outcomes continue to progress such as
developing a Mental Health directorate, Consultant
sector/locality model, developing Primary care teams and
crisis interventions. This agenda was paused through
Covid and will be refreshed to ascertain the aspects and
recommendations remain outstanding.
Psychological Therapies (PT) – we are working
with the Scottish government to develop a
business case to enhance and develop our PT
services across A&B and to assist us to meet the
expectations and demand for services in a timely
and effective manner. The teams are now
realigning to make an A&B wide service under
one management structure to ensure better
oversight of waitlist and service delivery at tier 3
and 4.
We continue to work with the Scottish Government to
develop services and capacity planning to address waiting
times. In the past 2 years we have realigned Psychological
therapies for tier 3 and 4 to develop a team with
appropriate governance, oversight and ownership. We
recruited a Consultant Psychologist and strengthened the
relationship with the Director of Psychology in NHS
Highland. The business case was submitted and we
continue to apply developing capacity models and
standards currently under development.
The primary care mental health team have also
realigned to work across GP surgeries and to
support those presenting with mild and moderate
mental health concerns. This team have a
Multidisciplinary Team approach and have a
wellbeing nurse, Occupational Therapy (OT),
guided self-help worker and primary mental
health worker in each locality.
This is complete and the teams are embedded in each
locality. Helensburgh and Lochside are served via a
Service Level Agreement (SLA), additional resource was
provided to the SLA to secure an OT and wellbeing nurse
within their delivery model. The next stage will be
determined by the Mental Health and Wellbeing in
Primary Care agenda and directives awaited from the
Scottish Government.
Care Reviews.  The reviewing team were required to be redirected to
Adult support and protection, however care reviews and
care packages are under review by our local teams and
through the Care Resource Group process.
Inpatient services – addition of a consultant This Consultant post has just become vacant and in the    
Mental Health 
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16 
psychiatrist for the inpatient unit 3 days per week.
Recruitment of Registered Mental Nurses remains
fragile due to the national shortage and the
inpatient environment holds large vacancies,
support around recruitment and retention 
is well under way across 
NHS Highland. 
process of being re-advertised. We are attempting to
source a locum in the interim period, and cover is being
provided by our sector General Adult Psychiatry 
Consultants. The inpatient ward remains very fragile,
recruitment continues to be very challenging. We secured
retention and recruitment premium of £5k per annum to
offer Band 5 RMNs to maximise recruitment opportunities
alongside the offer of shared accommodation in our
newly refurbed flats, however uptake to date has been
nil. Concentrated targeted communications and
advertising is ongoing to maximise our options.
Additionally, last year we developed our earn to learn
scheme, this scheme is in collaboration with open
university whereby we have recruited new Health Care
Workers specifically to train. This pilot has gained interest
and is being piloted in Tayside also, we hope to offer a
further 3 places this year to continue succession planning. 
Priorities Year 1  Progress
Establish immunisation teams to administer
vaccines in all localities and assess recruitment
priorities based on the impact on workload of
delivering Covid vaccines and the additional flu
vaccine cohorts.
Majority of vaccinations will be carried out by HSCP
nursing teams by March 2023.
Full flexibility for island practices to continue to provide
vaccinations.
Develop an HSCP model for travel health and travel
vaccinations.
Service Level Agreement with community pharmacists
has commenced in some areas.
Recruit to primary care nursing posts as agreed in
the Primary Care Modernisation Implementation
Plan to support community treatment and care and
some aspects of urgent care.
In progress
Implement transitional arrangements where
practices continue to provide some services.
In progress
Provide information of what services will not
transfer from GP practices as an outcome of the
rural options appraisal process. The Scottish
Government and Scottish General Practitioner's
Committee of the British Medical Association
(SGPC) will negotiate a separate arrangement
including funding for these practices who will
continue to provide services after 1 April 2022.
Agreement reached; discussions with the rural practices
ongoing.
Contribute to review of sustainable services on the
island of Coll.
Ongoing    
Primary Care 
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Priorities Year 1  Progress
Post-covid recovery.  All current clinics have recovered, but there remain staffing
pressures due to covid related absence. Staffing levels are
tight, but we remain flexible and will rearrange staffing at
short notice to accommodate clinics. There are rare times
when due to staff illness this is not possible.
Restarting all non-urgent care.  All no-urgent care restarted. Significant waiting times but
in line with rest of Scotland. This has no bearing upon
General Dental Service Provision.
Identification of service needs and associated
development. 
Service need identified: Kintyre and Mid Argyll area. There
is limited provision for Personal Dental Service (PDS)
services in these areas. Redesign of service provision to
allow flexibility and greater provision of dental care in this
region for priority groups.
National Dental Inspection Programme provision, which is
mandated by Scottish Government is challenging. Clinical
staff are being used to fulfil this at present
Development of current services for Island
communities and priority groups. 
Discussion with General Dental Practitioner Islay regarding
contracting to provide PDS careScoping Mobile dental
service (limited provision) and in collaboration with Coll
and Colonsay Communities.
Tiree dentist and DHT visiting Coll regularly. Mull clinic
remains extremely busy. Over 3000 patients registered.
Long waiting list. Only service provider on the island15 of
17 care homes have nominated dentist. (Islay and
Campbeltown – Islay potential for GDP to take over). 
Advanced care options for priority group’s patients –
General Anaesthesia or Intravenous (IV) sedation services
for complex care cases/anxiety cases. Currently no
provision for this within A&B staffing cohort. External
referral to NHSH North or GGC is only route for these
patients. 
Increasing access for patients in assisted and
looked after accommodation settings. 
Domiciliary dental care has resumed. Caring for Smiles
Programme for Care Home staff has resumed. 14 care staff
signed up to take qualification. Oral health care shop to
provide oral healthcare items at cost price to care homes
piloted and successful.
Increase skill mix in association with in-house
training and also NHS Education Scotland
partners. 
AWI training offered to all dentists. A either qualified or
allocated to training. Inhalation sedation training to
Helensburgh, Dunoon and Oban. Associated support staff
identified for training.
Clinicians peer review group meetings – Continuing
Professional Development
Motivation, Action and prompts (MAP) behaviour change and
Oral Health improvement training for all Public Dental
Service sites.
Team building.  Regular team meetings and 1 to 1 meetings as standard.
Senior Management Team to Mull for team building  
Dentistry  
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exercise
Standardising processes.  Single point of referral in final stages with Scottish Care
Information (SCI) gateway
Standard Operating Procedures.
Fixed term recruitment in Orthodontic services.  Unable to recruit. Accessing Consultant services on temp
contract (weekends currently). Looking at agreement with
NHSH North for permanent solution for weekday clinics. 
Scoping of in-house development of SDO for
Orthodontic services.
Senior Dental Officer development underway. Mentoring
by Consultant in NHSH North
PAYs in establishment take to advert to increase
staffing numbers. 
Complete. Meeting with finance in 2 weeks to review.
Capital funding application for service
improvements.
Capital funding applications being prepared Tiree, Mull,
Mobile Dental equipment.
Co-located sites, increase communication with
corporate bodies and GDP services.
Lines of communication open to facilitate good working
relationships. 
Priorities Year 1  Progress
The ADP strategy.  The work of the ADP is informed by a strategy that
covers the period of 2020-2023. The strategy has 4
pillars:
1. Prevention and early intervention
2. Developing recovery-oriented systems of care
3. Getting it right for everybody
4. Public health approach to justice
Updates on some of the work covered under this
strategy is provided below however the majority of
updates are provided under the remaining ADP
priorities below. 
Planet Youth
The ADP provided funding for two secondary schools
to take part in the Planet Youth approach to
substance use prevention through a community
collaborative approach. Planet Youth surveys were
used to inform strategies within each of the schools
and communities. This baseline data is important for
measuring the impact of this approach and will allow
schools to identify priority areas for development. 
This work is ongoing and additional funding will allow
this to be rolled out to further secondary schools. 
S3 Drama “You Are Not Alone” 
The ADP continues to contribute funding to the S3
Drama which is delivered across secondary schools in
Argyll and Bute.  This has continued to be delivered
via a filmed performance. The performances provide
an opportunity for young people to engage in          
Alcohol and Drug Partnership (ADP)
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questions, understand support that is available and
connect with other services.  Planning for the return
of the live performance for March 2023 is already
underway.  The ADP also offer professional learning to
education staff in relation to substance misuse to
support staff in the development of high quality and
relevant PSHE programmes. 
The ADP work in line with the strategy and a strategy
refresh for 2023-2024 is being developed following a
successful ADP strategy day in February 2023.
Initiate MAT standards.  The Drug Deaths Taskforce was set up in September
2019 and prioritised the introduction of standards for
Medication Assisted Treatment (MAT).  The aim is to
reduce deaths, and other harms and to promote
recovery.  The standards provide a framework to
ensure that MAT is sufficiently safe, effective,
acceptable, accessible and person centered.
In discussion with the MAT standards Implementation
Support Team (MIST), partners produced a project
specification document to initially implement MAT in
Cowal & Bute.
Dedicated co-located teams will work in partnership
to provide appropriate and evidenced access to
medication assisted treatment that promotes harm
reduction and a whole person approach.
The MAT steering and implementation groups
continue to meet regularly to progress the
implementation of the standards in Cowal and Bute. 
Learning from this will be used to scope roll out to
other Argyll and Bute areas, a process which is
supported by Public Health Scotland and Healthcare
Improvement Scotland.
Increase access to residential rehab.  A new residential rehabilitation pathway has been
developed for use in Argyll and Bute, to support those
seeking residential rehabilitation and/or
detoxification. This was developed via a Residential
Rehabilitation Group, which was formed to ensure all
partners who would be involved in care and support
before and after residential rehabilitation would be
involved in the discussions to enable clients to
maintain the benefits of residential rehabilitation. 
This is a partnership of third sector, NHS and Council
member.  Historically referrals to residential
rehabilitation were made only to Phoenix Futures in
Glasgow and Kings Court in Tighnabruaich, the
number of organisations that can be referred to has
increased.
The pathway encourages pre and post rehabilitation
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support to maximise support for the individual. In
financial year 2021-22 eighteen people were
approved for residential rehabilitation and/or
detoxification, twelve were men and six were women.
Develop a revised approach for children and young
people’s support. 
The existing school-based support service continued
to deliver throughout 2021/22.  There was evidence
that the interventions resulted in improvements in
young people’s lives and had a positive impact on
families.
A needs analysis was carried out in 2021 by an
independent organisation to map and match current
service, identify service gaps and adapt or commission
new services to meet the identified needs of young
people across all communities.  Work is ongoing to
respond to the needs identified.
Initiate the whole family approach strategy.  Argyll & Bute’s first Family Support group was
established, with the support and funding from the
ADP, in Helensburgh in October 2018 by two family
members with experience of caring for and living with
someone with drug and/or alcohol dependency
issues.  With their support, a second group was
established in Dunoon. Work is ongoing to implement
the Whole Family Approach across all localities of
Argyll and Bute.
Increase access to advocacy.  A partnership was established by the ADP involving
Lomond & Argyll Advocacy Service, Scottish Recovery
Consortium and Reach Advocacy to train people with
lived experience as Peer Advocates (recovery
advocacy peers).  The partners successfully recruited
and trained 4 individuals from across Argyll and Bute
as Lived Experience Advocates.  All four successfully
completed the Reach Advocacy Rights Based
Approach SQA Advocacy Award. Advocates work
closely with the substance use support teams in
localities supporting the needs of their communities
and encourage people to access the types of supports
that enable their recovery journeys.
Lomond and Argyll Advocacy Services will play an
important role in the delivery of MAT Standards in
Argyll and Bute and the recovery advocacy Team will
also all complete interview training, interviewing
service users about their experiences of MAT.                                           
The Group Recovery Advocacy’s work has been
valuable and the voices of people in recovery have
helped shape some developments and improvements
within Argyll.  
Scottish Recovery Consortium aim to establish a
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National Network of Peer Advocacy Services and will
look to Argyll and Bute as a model of good practice. 
The combination of national and local based partners
helped secure the funding for this project and it is
hoped the establishment of a National Network will
help develop and support this service as we move
forward.
Work with criminal justice to create a continuation of
shared care. 
The ADP, in partnership with Community Justice,
Criminal Justice, Police Scotland and We Are With
You, established a Police Custody to Community
pathway for people who wished to speak to a
member of staff from We Are With You.
The offer of support is not limited to those with
identified needs associated with their use of alcohol
or drugs but, by using the ADP Recovery Orientated
Systems of Care (ROSC), can link into a wide range of
services and opportunities.  We Are With You function
as a first point of contact and link people into the
appropriate service providers on their release from
custody. 
A pathway has been developed to allow continuation
of care and Opioid Substitution Treatment (OST) for
someone who is entering prison.  If an individual is
admitted to prison, there is contact between the
prison and the service prescribing OST to confirm
both the prescription and the willingness of the
service to continue this on release.  Due to the
challenges of the pandemic, this pathway requires
review.
The ADP and Community Justice continue to work on
the development of the pathways for those people
leaving Prison and returning to Argyll & Bute.  Central
to this is the need to ensure all are provided with
Naloxone on liberation and continuity of care where
OST is prescribed.  Argyll & Bute prisoners can be held
in a range of prisons and work is ongoing to ensure an
equitable approach.  Prior to release from prison,
contact is made to substance use service providers in
order to continue with any clinical treatments in the
community. This has worked well for the continuation
of prescribed methadone and buprenorphine.
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Priorities Year 1  Progress
Continue to develop standard tools and process
for establishment setting ready for cycle three.
Agree establishments for A&B teams. 
First cycle reported to SLT and supported with investment
and service redesign requirements over next year. Cycle
two planned spring 2023. Health & Care Staffing Act
implementation in 2024.
Develop a dashboard for visible demand and
activity data for AHP teams. 
Work underway with Performance Management Team.
IMPF submission for AHP’s complete.
Working on process for collating all AHP minimum data
for analysis.
Work with MS365 for daily activity App
Scope offer of first contact physiotherapy to
remote and rural practices.
Project progressed with fixed-term band 7 physio to
establish plans for smaller practices. Currently 16 out of
31 practices have FCP service which is 80% of Argyll and
Bute’s total Population
All AHP staff to do Health Behaviour Change
training and review the professions offer to
prevention.
Training offered, 6 AHP attended, plan in place to recruit
further staff for TURAS module.
Service pressures have impacted.
Review of recruitment within AHP professions and
enhance skill set opportunities g. Increase
number of advanced practice roles, therapy
assistant support to qualify as an AHP. 
New admin & assistant roles being trialled in Occupational
Therapy, Podiatry, Learning Disabilities and Paediatrics.
No progress with work-based professional
apprenticeships due to national issues. Increasing number
of overseas recruits. 
Priorities Year 1  Progress
Continue to work closely with our Carer Centre
Services to deliver on A&B Caring Together Strategy.
We continue to meet regularly, attend training and
development events.
We will develop a Carer APP which will assist in the
sharing of information and provide guidance to
carers. 
Young Carer App developed and now in use.
There will be a learning and development plan to
support implementation and knowledge of the
Carers (Scotland) Act.
In progress
There will be multi-agency guidance for our
workforce on identifying, supporting, listening to
and involving Carers during the planning of services
and recognising their involvement as an equal
partner in care. This will include guidance on how we
communicate and work together.
Developed and out for feedback. Will be in place by end
of April.
Develop and implement processes to ensure that
Carers Support Plans, Young Carers Statements, and
Emergency Plans are completed, and the
information is shared across all services as agreed.
Completed
We will increase Communication and engagement;
ensuring carer’s voices are heard. Produce an
In Progress      
Allied Health Professionals (AHP) 
Carers 
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Engagement framework.
We will work collaborative with Carers and Carer
centres to create a Carer Pathways. 
Completed
We will work to develop guidance to support carer
visibility and involvement prior to hospital discharge.
Completed , Poster, Leaflets
Review and update of our Caring together strategic
plan.
Delayed as awaiting the new National Carer Strategy. 
Increase our involvement with education and raising
Young carer Awareness.
Brought forward from year 2 completed. 
Priorities Year 1  Progress
Establish Health Behaviour Change training within
the HSCP. 
Health Behaviour Change training has been rolled out 
Communication & engagement plan developed and
rolled-out. 
Changed to Co-production of Community assets
(Strand 2 of programme) 
A co-production plan has emerged with partners in Live
Argyll, Argyll & Bute Council, MacMillan & Third Sector
Interface. We are engaging with Living Well Networks and
Locality Planning Groups. Co-production planning is
arranged top focus on delivery of the Living Well Strategy
priorities with a focus on building community assets.
Collate ideas to increase prevention and early
intervention in preparation for National Care
Service roll-out. 
(Strand One of programme) We have drafted an options
appraisal around developing a 12 week Wellbeing &
Physical Activity programme and are progressing to
exploring funding opportunities. 
Priorities Year 1  Progress
Implement the new ECLIPSE IT system and increase the
number of community health staff using the single
health and social care IT system.
On course for completion May/June 23.
Join up our HSCP teams by improving NHS systems and
Council systems for easier data sharing. Enhance
communication and collaboration using MS Teams
federation.
Phase 1 of federation completed. Provides instant
messaging, calendar access and presence
management. Phase 2 of this national project
timescale still to be agreed
Complete the final phase of our “Drone” beta service
for clinical logistics in the West of Argyll leading
national innovation in the use of this technology in the
Scottish Health service. 
Phase 1 and 2 complete. Phase 3. In essence this is a
6 month “Beta test” with a live logistics delivery
service programme. This would be the final stage of
establishing the integration of “beyond visual line of
sight” (BVLOS) drones into our normal clinical
logistics transport network.      
Digital Health and Care Strategy 
Prevention Programme 
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Priorities Year 1  Progress
Work on finding a digital solution within the pilot
area. 
Digitally ready devices are being rolled out both as and
when clients switch to a digital line and for all new
clients in the Oban and Mull areas. 
Continue to promote digital care across the HSCP
ensuring no digital exclusion in Argyll & Bute. 
We continue to promote our service utilising
newsletters, roadshows etc and working alongside
colleagues to ensure familiarity with digital care
solutions available. Digital exclusion is still an ongoing
issue and will be nationally, we know for some of our
more remote residents eg those living on the islands
this is a risk and we are working with the LPGs, Living
Well Coordinators etc to ensure this is minimised.
Ensure TEC is a core service embedded in all aspects
of delivery of care. 
We are working to ensure TEC is wrapped round our
patients and clients at every stage of care delivery. We
have Technician presence at MDTs, virtual ward
meetings etc. we are cross referencing hospital
admissions with TEC clients, which allows us to
prioritise those most in need. 
Encourage promotion of all services throughout
patients/clients journey. 
We recognise the changing need of patients and clients
as they journey through services, we are working to
promote remote health monitoring across primary
care, TEC based solutions when patients require
secondary care and ensure this support is ongoing.
Supporting colleagues to feel more comfortable
using TEC available as a resource to support their
delivery of care and free up time for direct patient
care. 
We continue to work to upskill colleagues to work with
TEC. Examples of this are the work we are doing to
address those on the unmet need list, working with the
Mental Health teams to direct referrals into the
Silvercloud programme. Frequent callers will be
highlighted.
Continue to develop NHS Near Me clinics to support
clinicians in delivering remote clinics and supporting
patients to attend appointments without the need to
travel. 
We are promoting the use of Near Me wherever
possible, working with the islands in particular as part
of the Digital Hub development. Promotional materials
are being heavily utilised to increase awareness of the
option to have consultations and appointmens via Near
Me, especially when these are to occur in Glasgow
sites. 
Priorities Year 1  Progress
Identify estate rationalisation opportunities as part of
Councils “Our Modern Workspace” project. 
This work is ongoing within the Council with the creation
of “Working from Home” policies to support new ways of
working.
Implement the new ECLIPSE IT system and increase the
number of health staff using the single health and social
care IT system.
On course for completion May/June 23.
Join up our HSCP teams by improving NHS systems and Phase 1 of federation completed. Provides instant     
Technology Enabled Care (TEC) 
Coporate Services   
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Council systems for easier data sharing. Enhance
communication and collaboration using Microsoft Teams
federation.
messaging, calendar access and presence management.
Phase 2 of this national project timescale still to be agreed.
Obtain funding and expand our electric vehicle charging
point infrastructure by 30 and our electric vehicles by 35.
The HSCP will have installed 30 additional charging points
across A&B and has placed an order for 53 Electric
vehicles.
Complete the final phase of our “Drone service” beta
service for clinical logistics in the West of Argyll leading
national innovation in the Scottish Health service. 
Phase 1 of this project, a proof of concept, was conducted
in June 2020 Phase 2 piloting a “live” service in February to
May 2021 covering Mull and Iona Community Hospital,
Easdale Surgery, Mid Argyll Community Hospital and
Integrated Care centre Lochgilphead and Lorn and Islands
Rural General Hospital Oban. Following the success of
these previous phases, the Unmanned Drone Logistics
project is moving to its final critical test stage – Phase 3. In
essence this is a 6 month “Beta test” with a live logistics
delivery service programme. This would be the final stage
of establishing the integration of “beyond visual line of
sight” (BVLOS) drones into our normal clinical logistics
transport network. Skyports has obtained funding from
the European Space Agency and the UK Space Agency to
operate this service under a “Transponder Mandatory
Zone” (TMZ) airspace structure which would be the first in
the UK to be used for BVLOS medical deliveries. What this
means is that crewed and un-crewed aircraft such as the
drones operating in this project can fly together in
unsegregated airspace. This allows us to move away from
restricted air corridors which other aircraft cannot access
while greatly improving the integration of un-crewed
aircraft into current airspace structures. This integration
piece is the crucial ‘unlocker’ of permanent BVLOS drone
medical deliveries in the UK.
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Performance Management and
Governance 
Introduction
This year has seen the move from the post-COVID remobilisation of services using the
designated Framework for Clinical Prioritisation to focussing on the management and
reduction of Long Waits and preparation for winter pressures.  From October onwards
health and social care services across Scotland experienced an extensive increase in the
prevalence of Flu, Covid19 in addition to expected winter illness and system pressures. 
As such the Scottish Government Health Department directed HSCPs to focus on additional
actions and performance measures to look at the impact of additional funding and address
these pressures. A National Response Group was established to monitor and drive
improvement with regards to the reduction of Delay Discharge across Scotland to support
the acute inpatient pressure and enhance flow patient through hospitals. Both HSCPs and
Health Board were required to adopt five key action areas to address these pressures,
alongside monitoring and reporting of additional performance measures to evidence impact
and support progress.
The five areas of focus were:
1. Delivering a different model of care for a short period, e.g. move to critical/life-
saving care only and postponing planned activity. 
2. Opening / procuring additional capacity in social care e.g. intermediate care beds. 
3. Moving staff to areas of pressure across acute and community and care services. 
4. Increased engagement with 3rd sector providers commissioning enhanced services
to address unmet care need and prevent admission. 
5. Lighter touch governance arrangements with regard to criteria for discharge and
inspections 
Integrated Performance Management Framework (IPMF)
The focus for 2022 has been the development of the Integrated Performance Management
Framework to ensure that the drivers for performance improvement are those that matters
most to the service both operationally and strategically.  The overall focus of the IPMF was
to establish a collaborative performance framework that offered improved performance
visibility across the HSCP and real ownership. This steps away from previous traditional
management of performance and replaces the Pyramid Balanced Scorecard, the IPMF is
scheduled to go-live in April 2023.  The new governance arrangement will mean that future
performance reporting will be scrutinised by the Clinical & Care Governance Committee
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The monitoring and reporting of performance using the IPMF ensures the
HSCP is able to deliver against key strategic priorities, national data
demands and the Strategic Plan objectives and service priorities;
Key Performance Overview  
This overview uses calendar year (Jan- Dec) for 2022, this ensures that there
is data continuity linking previous and new reporting using full year data. Latest
performance against the IJB Scorecard measures is presented at Appendix 1. Note this is
impacted by unavailability of data – we are awaiting advice from Public Health Scotland
(PHS) on the publication and use of National Indicators reported within the Health and
Wellbeing Outcome Indicators (HWBOI) and Core Suite data. PHS has confirmed 2022
update will not be available until Jun 2023 earliest. PHS also advise that Ministerial
Steering Group data is impacted by Scottish Morbidity Record (hospital episode /
admission records) completeness across a six month lag period, therefore any data
reported within this lag period should be treated with caution. 
Benchmarking
Benchmark performance makes a comparison with the seven identified rural HSCP’s and
against the Scottish average. Performance across the 20 HWBOI, Argyll & Bute HSCP noted
** (**%) indicators performing above the Scottish average. Performance against the other
HSCP’s for these indicators notes that Argyll & Bute had an overall **% success rate
(Appendix 2) 
** Note we are awaiting further advice from PHS on publication and use of National
Indicators reported within the HWBOI and Core Suite data. PHS has confirmed 2022
update will not be available until Jun 2023 earliest. 
Waiting Times & Long Waits
On average the overall number of people on the Out Patients Waiting List (OPWL)
has seen an increased by 36% across 2022 against previous years data. This is
show in terms of a monthly increasing trend across the year, with the lowest
recorded in February (n=1268) against a peak of (n=2130) for December   
Across 2022 the overall number of people on the OPWL breaching beyond 12 weeks has
increased by 150% for 2022 against previous years data. This is represented by monthly
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 1364 1268 1500 1466 1627 1783 1926 1866 1870 2035 2026 2130
2021 1266 1211 1122 1290 1259 1287 1316 1311 1314 1357 1284 1323
0
500
1000
1500
2000
2500
New OPWL - 2021 & 2022
2022 2021 Linear (2022)
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increasing trend across the year, with the lowest recorded in February (n=286) against a
peak of (n=750) for December. 
The overall number of people on the OPWL Long Waits breaching beyond 52 weeks has
decreased by 69% across 2022. This is reflected by a monthly decreasing trend across the
year with a peak of (n=13) for January and the lowest recorded point in December (n=4). 
Homecare
For  2022 there was a 2.7% increase across the year with regards
to the total number of homecare hours against the previous year,
this was offset with a slight reduction in the average number of
homecare clients in receipt of a service. Peak months for the
delivery of the homecare hours were March to July with a
reducing trend from July (n=103,574) to November (n=95,841). 
Trend analysis for 2022 with regards to overall number of
homecare clients in receipt of a service noted an increasing trend from February (n=1481)
peaking in July & August (n=1588). From August there is a rapid decrease in the overall
number dropping to (n=1482) in December. 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 300 286 317 335 369 435 448 415 504 563 579 750
2021 471 427 299 302 272 245 244 277 311 323 276 309
0
200
400
600
800
New OPWL Breaches > 12 Weeks - 2021&22
2022 2021 Linear (2022)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 1,509 1,481 1,494 1,510 1,534 1,548 1,558 1,558 1,525 1,522 1,492 1,482
2021 1,550 1,534 1,549 1,525 1,517 1,522 1,499 1,513 1,516 1,519 1,514 1,509
1,400
1,450
1,500
1,550
1,600  
Number of Homecare Clients 2021 & 2022
2022 2021 Linear (2022)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 13 6 6 4 9 10 10 9 5 4 7 4
2021 98 105 93 84 78 56 47 48 36 35 22 17
0
50
100
150
OPWL Long Waits  > 52 Weeks - 2021&22
2022 2021 Linear (2022)
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Residential Care
Performance with regards to the total number of people in residential
care notes a relatively flat trend for 2022, with an overall 2% reduction in
the total number of people in a care home against previous year
performance. June to September suggests some potential seasonality in
the data with this year and the previous year sharing a reducing trend
across October to December 
Delayed Discharge
Delayed discharge performance for 2022 notes an increasing trend across
the year with a 53% increase in the average number of delays when
compared against data for 2021. Alongside this was a 66% increase in the
average bed days occupied by those delays.  Monthly performance noted
seasonal increases in March, October and December, this pattern is
replicated in the 2021 data. Statistically across each month the increase in
bed days occupied was not directly attributable to an increase in the overall
number of delays, peak months were July, October and December.  May
and June noted a small increase in the number of delays but with a
significant increase in the time beds were occupied. 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 549 554 570 564 563 557 552 561 564 574 559 557
2021 598 594 611 611 569 548 558 556 557 553 556 546
500
520
540
560
580
600
620
Number of People
Months
Number of Care Home Residents 2022 & 2021
2022 2021 Linear (2022)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 478 388 434 419 435 475 734 687 586 894 663 860
2021 413 197 246 141 112 241 315 363 324 535 287 370
0
200
400
600
800
1000
Bed Days Occupied in Month 2021 & 2022
2022 2021 Linear (2022)
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Adult Support & Protection
From the most part duty to enquire activity noted a very similar trend as the
previous year, with a variance increase in 2022 from May to August.  This
increase in activity was recovered from September onwards with both years
noting a slight decreasing trend for November to December.  On average duty
to enquire activity was reduced by 13% for 2022 as compared to 2021 and
with regards to Investigation and Risk Assessments completed, notes a 5%
increase for 2022 against the previous year. 
Resilience in Care at Home (Unmet Need) 
The reporting of unmet need commenced in August 2021 in line with a
weekly requirement from the Scottish Government. Part of this return
looks at the number of people waiting for a care package and the
associated hours. Average data for 2022 across the number of people
noted (n=64) for the year against an average of (n=591) hours.
Comparison with the previous year 2021 is limited due to the part year
data available. The trajectory for the number of people waiting noted a
slightly increasing trend, however there is not a strong correlation with
increasing weekly numbers of people and increases in associated care
hours.   
0
200
400
600
800
1000
3-Jan 3-Feb 3-Mar 3-Apr 3-May 3-Jun 3-Jul 3-Aug 3-Sep 3-Oct 3-Nov 3-Dec
Hours
Months
Number of People  & Hours of Care 2022
Number of people Hours  Linear (Hours )
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 19 36 32 30 21 31 39 45 23 29 49 32
2021 20 36 32 24 24 20 23 28 32 27 42 27
0
20
40
60
Numbers
Months
Adult Support & Protection- Duty to Enquire 
2021& 22
2022 2021 Linear (2022)
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Children & Families
Overall numbers of assessments completed for 2022 noted a 7% reduction, with
a relatively flat trend across the year.  The data notes variance across the year
and an erratic and reducing monthly trend from May onwards. There is a
suggested impact of seasonality with regards to a reduction in activity across
school holiday time, June and July.
With regards to the overall number of Care Experienced Children there was a 6% reduction
for 2022 against the previous year average.  Monthly trend analysis noted for 2022 an
increasing overall trend from June onwards, peaking in August with a relatively flat
performance up to and including December.   
The numbers of children on the child protection register noted a
decrease against previous year activity.  The average for 2022
noted a 35% reduction against the data for 2021, with a drop in
activity across June & July, suggestive of seasonality and potential
impact of school holidays.  The data identified four distinct
periods of increased numbers of children on the register across
the year February (n=35), March (n=28), May (n=29) and August
(n=27), although general monthly numbers remain statistically
low.  February notes the highest number of children registered, against (n=21) in November.
Initial contacts data identified a reducing trend for 2022 against previous year, this equates
to an overall reduction of 12% against 2021 data. The data for 2022 noted an erratic
monthly trend with the most significant reduction in contacts from May (n=319) to (n=90) in
December. This trend is in direct opposition to the previous increasing monthly trend for
2021 data. 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 146 146 143 145 144 143 147 151 147 145 143 145
2021 164 161 159 157 156 150 152 151 150 151 151 147
130
140
150
160
170
Number of Care Exeperienced Children 
2021 & 22
2022 2021 Linear (2022)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 33 35 28 27 29 24 22 27 25 22 21 22
2021 30 40 45 37 34 35 32 35 37 38 42 37
0
20
40
60
Number of Children on the Child Protection
Register- 2021 & 22
2022 2021 Linear (2022)
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Community Health
The number of community assessments commenced in the month noted
a gradual increasing trend for 2022, with an average overall yearly
increase (8.5%) in the number of assessments commenced against data
for 2021.  Trends across the months highlighted the highest number of
assessments were in May (n=12,251), this is a 1.4% increase against the
highest recorded monthly number (n=12, 076) in 2021. Previous volatility
in the monthly 2021 data is offset by a more stable baseline in 2022. 
Adult Care
Adult care initial contacts noted an average reduction of 18%
against data for 2021, this was countered by a general
increasing monthly trend peaking in November (n=496) from
a baseline of (n=322) in January.  Trend analysis across both
2022 and 2021 noted more stability for 2022 against an
erratic decreasing data trend of 2021.  Conversion of initial
contacts to assessments highlighted a 24% overall average reduction for 2022 against the
previous year.  The trend across the year was relatively flat in trajectory, peaking in March
(n=263). 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 322 361 429 387 438 405 410 410 402 445 496 360
2021 632 641 645 481 573 427 455 504 344 384 411 333
0
100
200
300
400
500
600
700
Adult Care Initial Contacts 2021/22
2022 2021 Linear (2022)
0
5,000
10,000
15,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Community Assessments Commenced in the
Month  2021 &22
2022 2021
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Technology Enabled Care & Falls 
Telecare performance for 2022 noted a 1.5% increase against the
previous year performance with regards to the actual number of
clients in receipt of a service. From Jan- May the overall trend was
flat, from June there was a sustained increase in numbers peaking at
(n=1955) in October against (n=1906) for the same month in the
previous year. 
On average the overall number of falls recorded within the context of a Technology Enabled
Care response reduced by 6% for 2022 against previous year data. The drop in overall
reporting was against a monthly increasing trend across the year with the lowest recorded
in January (n=46) against a peak of (n=83) for December. 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 1921 1922 1910 1918 1917 1945 1942 1953 1947 1955 1951 1952
2021 1898 1916 1915 1930 1880 1906 1920 1924 1915 1906 1915 1922
1840
1860
1880
1900
1920
1940
1960
1980
Number of Clients in Receipt of Telecare 
2021 & 2022
2022 2021 Linear (2022)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 46 63 65 67 55 55 80 78 61 67 69 83
2021 69 77 94 88 68 76 67 72 60 63 46 59
0
20
40
60
80
100
Telecare Recorded Falls- 2021&22
2022 2021 Linear (2022)
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Child & Adolescent Mental Health & Psychological Therapies
Whilst CAMHS performance for the year 2022 noted an overall reduction of 14% of people
on the waiting list compared with 2021, there has been an increasing trend in the latter part
of 2022, with months Sep-Dec reporting 53% increase against the August low point. 
On average the overall number of children on the CAMHS waiting list fell
by 14% for 2022 against previous year’s data. The drop in overall
reporting is against a monthly decreasing trend across the year with the
lowest recorded in August (n=71) against a peak of (n=263) for May. This
decrease reflects a period of systems data cleansing with a focus on
legacy PMS system recorded waits. 
On average the overall number of waits for Psychological Therapies rose by 19% for 2022
against previous years data. Overall reporting indicates a monthly decreasing trend across
the year with the lowest recorded in December (n=244) against a peak of (n=304) for
February
Winter & Systems Pressures
Since Jan 2023, Winter & Systems Pressures have been monitored in line with the SG
Integrated Performance Framework focussing on Resilience in Adult Social Care, looking
closer at patient flow through Urgent & Unscheduled Care, increased support for Interim
Care Home Placements, and improving the rate of Discharges without Delay. Argyll and
Bute’s current performance in these areas is presented in Appendix 3. 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 212 239 224 257 263 168 142 71 90 97 101 109
2021 188 169 188 150 181 187 186 196 230 244 191 207
0
50
100
150
200
250
300
CAMHS - 2021&22
2022 2021 Linear (2022)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2022 293 304 291 294 294 288 296 290 289 266 244 244
2021 173 186 202 254 265 288 184 218 206 219 261 290
0
50
100
150
200
250
300
350
Psychological Therapies 2021&22
2022 2021 Linear (2022)
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Financial Performance and Best Value 
Financial Performance
The IJB is committed to the highest standards of financial management and governance. It is
required to set a balanced budget each year and seeks to deliver Health and Social Care
Services to the communities it serves within the envelope of resources available to it.
Financial performance is reported in detail to the IJB at each of its meetings and to its
Finance and Policy Committee which meets on a monthly basis. It also publishes its Annual
Report and Accounts which are subject to independent external audit. 
This section provides a summary of financial performance for 2022-23, our approach to
ensuring that we deliver Best Value and outlines the future financial outlook and perceived
risks.
Financial Performance 2022-23
The IJB set a balanced budget for 2022/23, and is delighted to be able to report an
underspend against the resources made available to it during the year. This is an excellent
outcome as it enables the HSCP to progress key Transformation projects and importantly
helps it manage the financial challenges facing the health and social care sector in future
years. It is acknowledged that a number of factors contributed to this improved position
including delivery of savings, improved financial management and governance and
additional funding allocations from the Scottish Government. It is also the case that the
HSCP has continued to experience difficulties in recruiting staff during 2022/23 which has
contributed to the positive financial position but has resulted in on-going service challenges.
The final revenue outturn for 2022/23 was an underspend of £9.1m against the resources
available to the HSCP, which totalled £341m. This underspend has been retained by the
HSCP within its general reserve and it is intended that it will be invested in 2023/24 on
service transformation and will enable to HSCP to cover its budget gap in 2023/24 from
within its own resources. The following table summarises the financial performance against
budget analysed between Health and Social Work related services. 
Service Actual 
£
Budget
£
Variance 
£
Variance 
%
Social Work Services 89,184 92,740 3,556 3.8%
Health Services 242,496 242,497 5,542 2.2%
Grand Total 331,680 340,778 9,098 2.7% 
The budget for 2022/23 included a savings target of £6.1m, of this target £4.2m or 68% of
the savings programme was delivered.  This mean there are a number of savings projects
that the HSCP requires to deliver in 2023/24. It continues to manage its savings programme
rigorously and is committed to service transformation and to ensuring the sustainability of
the services it offers and its longer term financial sustainability. The HSCP has a new savings
target of £6.8m for 2023/24, delivering this, as outlined in the Value for Money Strategy, is
in addition to delivery of the £1.9m of savings not achieved in 2022/23. The HSCP has also
identified a number of other Value for Money priorities within its strategy including work
relating to the funding model for rural and island communities. 
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Financial Outlook, Risks and Plans for the Future
The IJB has a responsibility to make decisions and direct service delivery in a
way which ensure it operates on a financially sustainable basis within the finite
resources available to it. There are significant on-going cost and demand
pressures across health and social care services as a consequence of demographic change,
new treatments, increasing service expectations and on-going high inflation. Managing
these pressures and funding uncertainty is becoming increasingly difficult, the real value of
budgets continues to be eroded by price and cost increases. There is on-going requirement
to improve efficiency, deliver savings and transformation plans. 
The HSCP continually updates its forward financial plans to recognise and plan for the
impact of new policy priorities, emerging cost pressures and funding allocations.
Additionally, robust risk management processes are in place which seek to identify and
quantify the financial risks facing the HSCP. Key risks currently facing the partnership include
the sustainability of service providers, the impact of inflation, staff availability and costs, and
increasing demand for services. A further key risk is in respect of the increased numbers of
people who are awaiting diagnosis and treatment. 
The Annual Report and Accounts for the year provide further detail and analysis in respect
of financial performance, financial risks and governance arrangements and improvement
plans. 
Best Value 
The IJB has a statutory duty to provide best value as a designated body under
section 106 of the Local Government (Scotland) Act 1973. NHS Highland and
Argyll and Bute Council delegate funding to the Integration Joint Board (IJB).
The IJB decides how to use these resources to achieve the objectives of the
strategic plan. The IJB then directs the Partnership to deliver services in line
with this plan. 
The governance framework represents the rules and practices by which the IJB ensures that
decision making is accountable, transparent and carried out with integrity and in line with
the principles of public service. The IJB has statutory responsibilities and obligations to its
stakeholders, staff and residents of Argyll and Bute. 
The Health and Social Care Partnership ensures proper administration of its resources by
ensuring that there is an appropriate governance framework in place and by having an
appointed Chief Financial Officer who is required to keep proper accounting records and
take reasonable steps to ensure the propriety and regularity of the finances of the
Integration Joint Board. The IJB is also required to publish audited annual accounts each
year. 
Best Value underpins the ethos of governance and financial management within the IJB, a
summary of performance against the 8 best value themes is given overleaf: 
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Appendices 
Appendix 1 IJB Scorecard 
(Note comments re availability of NI Indicators for 2022 and MSG completeness)     
Outcome 1 - People are able to improve their health 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-1 - % of adults able to look after their health very well or quite well  93.0%  93.0% 93.2% 90.8% 90.8% 90.9%
NI-3 - % of adults supported at home who agree they had a say in how their
support was provided    76.0%   76.0% 72.5% 66.9% 66.9% 70.60%
NI-4 - % of adults supported at home who agree that their health & care
services seemed to be well co-ordinated   72.0%  72.0% 73.7% 66.0% 66.0% 66.40%
NI-16 - Falls rate per 1,000 population aged 65+   26.0  23.0  25.3 27.8 27.8 23
A&B - % of Total Telecare Service Users with Enhanced Telecare Packages  45.7% 45.6% 43.2% 41.2% 31.0%
NI-13 - Emergency Admissions bed day rate  108883 109,759  94,863 104,253 104,253 109,429
Outcome 2 - People are able to live in the community 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
*MSG 1.1 - Number of emergency admissions - A&B  9,003 9,111 7,563 8,343 8,396 8,509
*MSG 2.1 - Number of unplanned bed days acute specialties - A&B  67,060 66,706 55,378 65,475 71,325 57,139
*MSG 2.2 - Number of unplanned bed days MH specialties - A&B  14,623 12,676 12,732 9,868 9,306 15,896
*MSG 3.1 - Number of A&E attendances - A&B  16,912 17,784 12,671 17,114 20,283 16,960
*MSG 6.1 - % of 65+ population  at Home (unsupported) - A&B    8.0%   7.9% 7.9% 7.5% 7.5%  8.1%
A&B - % of LAC who are looked after at home or in a community setting 82.4% 80.6% 83.6% 87.0%  90.0%
Outcome 3 - People have positive service-user experiences 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-2 - % of adults supported at home who agree they are supported to live as
independently    79.0%   79.0% 79.9% 75.0% 75.0% 78.8%
NI-5 - % of adults receiving any care or support who rate it as excellent or good   80.0%  85.0% 78.3% 68.6% 68.6% 75.3%
NI-6 - % of people with positive experience of their GP practice   85.0%  85.0% 84.5% 77.6% 77.6% 66.5%
*MSG 3.2 - % A&E attendances seen within 4 hours - A&B  93.4% 91.7% 93.1% 88.9% 83.3% 95.0%
CA72 - % LAAC >1yr with a plan for permanence 65.0%  85.2% 65.4% 67.1% 95.2%  81.0%
Outcome 4 - Services are centred on quality of life 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-7 - % of adults supported at home who agree their support had impact
improving/maintaining quality of life   74.0%  74.0% 76.50% 76.7% 76.7% 78.10%
NI-12 - Rate of emergency admissions per 100,000 population for adults  12,678 11,353 10,790 11960 11960 11,636
NI-14 - Readmission to hospital within 28 days per 1,000 admissions  87.0  76.0 91.0 91.0 91.0 110
*MSG 5.1 - % of last six months of life by setting community & hospital - A&B  90.0% 90.8% 92.40% 90.8% 90.8%  90.0 %
A&B - % of Waiting Time breaching >12 weeks 21.0% 38.0% 22.0% 37.0%  25.0%
IJB Perfomance Scorecard for Annual Performance Report
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40 
Outcome 5 - Services reduce health inequalities 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-11 - Rate of premature mortality per 100,000 population  393 403 398 386 386 465
NI-17 - % of SW care services graded ‘good’ '4' or better in Care Inspectorate
inspections    86.0%   84.1% 87.1% 80.0% 80.0% 75.8%
NI-19 - No of days people [75+] spent in hospital when ready to be discharged,
per 1,000 population  640 540 346 584 584 761
CPC01.4.4 - % Waiting time from a patient’s referral to treatment from CAMHS 91.0% 92.5% 100.0% 80.0% 84.6% 90.0%
AC21 <=3 weeks wait between SM referral & 1st treatment 90.5% 91.3% 84.9% 80.0% 75.0% 90.0%
Outcome 6 - Unpaid carers are supported 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-8 - % of carers who feel supported to continue in their caring role   33.0%   33.0% 35.0% 38.0% 38.0% 29.7%
Outcome 7 - Service users are safe from harm 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-9 - % of adults supported at home who agree they felt safe    83.0%   83.0% 78.7% 76.4% 76.4% 79.7%
CP16 - % of Children on CPR with a completed CP plan 91.0% 89.0% 99.0% 99.0% 95.0% 100 %
CP43 - No of Child Protection Repeat Registrations - 18 months 0 0 0.0% 0.0%   0
CJ63 - % CPO cases seen without delay - 5 days 84.8% 95.6% 95.3% 85.3% 59.5%  80.0%
A&B - % of Adult Protection referrals completed within 5 days 45.8 % 39.50% 32.9% 20.0% 80.0%
A&B - % of Adult Protection referrals that lead to AP Investigation 12.5% 39.5% 11.0% 5.0% 10.0%
A&B - % of complaints [Stage 2] responded within timescale 25.0% 56.5% 73.0% 50.0% 20.0%
Outcome 8 - Health and social care workers are supported 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-10 - % of staff who say they would recommend their workplace as a good
place to work   71.0%  71.0% 70.0% 70.0% 70.0%  67.0%
SW only - HSCP Attendance 5.20  5.23 4.86 5.9 4.83 3.78 Days
Outcome 9 - Resources are used effectively in the provision of health and
social care services 2018/19
2019
Calendar
Year
2020
Calendar
Year
2021
Calendar
Year
2022
Calendar
Year
Target
2022
NI-15 - Proportion of last 6 months of life spent at home or in a community
setting  90.0%  91.0%   92.9% 91.3% 91.3% 90.1%
NI-18 - % of adults with intensive needs receiving care at home    67.0%  68.0% 72.3% 71.9% 71.9% 64.9%
NI-20 - % of health & care resource spend on hospital stays where patient
admitted in an emergency   22.0%  22.0% 19.2% 22.5% 22.5% 24.2%
*MSG 4.1 - Number of DD bed days occupied - A&B  9,530 8,237 5,338 7,006 11,083 8,604
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Appendix 2 HWBOI’s/ Benchmarking 
(Note comments in relation to PHS advice on National Indicators unavailable until Jun 2023) 
Indicator Title Argyll & Bute HSCP A HSCP B HSCP C HSCP D HSCP E HSCP F HSCP G Scotland
NI - 1 Percentage of adults able to look after their health very well or
quite well 90.8% 92.4% 92.6% 92.4% 92.1% 92.7% 93.4% 91.7% 90.9%
NI - 2 Percentage of adults supported at home who agreed that they
are supported to live as independently as possible 75.0% 72.6% 72.1% 86.5% 73.4% 79.3% 73.1% 72.5% 78.8%
NI - 3 Percentage of adults supported at home who agreed that they
had a say in how their help, care, or support was provided 66.9% 76.8% 60.6% 72.1% 70.5% 70.2% 63.4% 64.3% 70.6%
NI - 4 Percentage of adults supported at home who agreed that their
health and social care services seemed to be well co-ordinated 66.0% 78.5% 54.1% 71.9% 64.5% 62.2% 59.3% 61.7% 66.4%
NI - 5 Total % of adults receiving any care or support who rated it as
excellent or good 68.6% 79.5% 70.3% 83.0% 78.6% 68.1% 73.9% 67.8% 75.3%
NI - 6 Percentage of people with positive experience of the care
provided by their GP practice 77.6% 69.8% 64.8% 77.2% 62.0% 60.0% 65.9% 67.3% 66.5%
NI - 7
Percentage of adults supported at home who agree that their
services and support had an impact on improving or maintaining
their quality of life
76.7% 81.7% 63.1% 84.3% 80.6% 73.3% 70.5% 79.2% 78.1%
NI - 8 Total combined % carers who feel supported to continue in their
caring role 38.0% 29.5% 30.8% 28.7% 27.4% 31.6% 29.4% 25.6% 29.7%
NI - 9 Percentage of adults supported at home who agreed they felt
safe 76.4% 84.9% 69.5% 86.0% 78.8% 72.1% 77.3% 75.3% 79.7%
NI - 11 Premature mortality rate per 100,000 persons 386 419 375 407 407 401 348 408 465
NI - 12 Emergency admission rate (per 100,000 population) 11,960 10,460 10,789 9,997 11,861 9,381 10,577 12,564 11,636
NI - 13 Emergency bed day rate (per 100,000 population) 104,253 92,375 112,745 106,529 105,914 83,298 121,675 95,726 109,429
NI - 14 Readmission to hospital within 28 days (per 1,000 population) 91 114 110 113 111 87 102 138 110
NI - 15 Proportion of last 6 months of life spent at home or in a
community setting 91.3% 92.5% 87.5% 91.5% 88.5% 92.3% 88.2% 90.1% 90.1%
NI - 16 Falls rate per 1,000 population aged 65+ 27.8 24.2 23.7 14.5 26.5 19.0 18.9 23.1 23.0
NI - 17 Proportion of care services graded 'good' (4) or better in Care
Inspectorate inspections 80.0% 75.7% 77.1% 80.3% 78.0% 80.0% 77.9% 87.0% 75.8%
NI - 18 Percentage of adults with intensive care needs receiving care at
home 71.9% 60.8% 63.4% 56.6% 63.8% 64.5% 57.5% 71.2% 64.9%
NI - 19 Number of days people spend in hospital when they are ready to
be discharged (per 1,000 population) 584 226 159 1,051 520 776 1,009 761 761
NI - 20 Percentage of health and care resource spent on hospital stays
where the patient was admitted in an emergency 22.5% 23.2% 23.0% 23.1% 23.3% 21.3% 20.4% 23.2% 24.2%
Core Suite of National Integration Indicators for Annual Performance Report
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Appendix 3 Winter & Systems Pressures Performance 
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1.0 EXECUTIVE SUMMARY   
1.1 The purpose of this report is to ask members to approve the following offer of
grant 
 Up to Forty One Thousand, Seven Hundred and Sixty Four Pounds
and Twenty Five Pence.  (£41,764.25) to the owner of the shopfront
at The Scandinavian Shop 53 Sinclair Street, Helensburgh. 
1.2 The grant would support comprehensive repairs to a deteriorated shopfront. This
would serve to safeguard this property for future generations whilst helping to
improve the appearance of Helensburgh town centre. 
1.3 This grant award would represent the first large-scale award to be offered as part
of the heritage-led regeneration project, and which supports delivery of the
approved outcomes as agreed by funders. 
1.4 The grant is based on a cost plan produced recently by a quantity surveyor and
based on detailed analysis of the building, undertaken by a conservation
accredited architect and has been subject to tender exercise. 
1.5 Helensburgh CARS is a grants programme focusing on the regeneration of
historical buildings, as well as traditional training skills and community
engagement. The 5-year £2M programme is jointly funded by Historic
Environment Scotland (HES) and Argyll and Bute Council.   
1.6 It is recommended that Helensburgh and Lomond Area Committee approve the
following grant offer: 
Up to Forty One Thousand, Seven Hundred and Sixty Four Pounds and
Twenty Five Pence.  (£41,764.25) to the owner of the shopfront at The
Scandinavian Shop 53 Sinclair Street, Helensburgh. 
ARGYLL AND BUTE COUNCIL  HELENSBURGH
AND LOMOND AREA
COMMITTEE 
DEVELOPMENT AND GROWTH 13 June 2023
Helensburgh Conservation Area Regeneration Scheme (CARS)
Recommendation of Award. 
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2 
ARGYLL AND BUTE COUNCIL 
HELENSBURGH AND
LOMOND AREA COMMITTEE                     
DEVELOPMENT AND ECONOMIC GROWTH 13th June 2023 
Helensburgh Conservation Area Regeneration Scheme (CARS)
Recommendation of Award. 
2.0 INTRODUCTION
2.1 The purpose of this report is to ask Members to agree a grant award in relation
to the shopfront grant detailed below. 
2.2 The application to offer an award in excess of £41,000.00 has been assessed
against, and is fully compliant with Historic Environment Scotland and
Helensburgh CARS criteria. 
2.3 The grant would support the comprehensive replacement of an existing prominent
shopfront. The works would enhance the character and appearance of the
conservation area. 
3.0 RECOMMENDATION 
3.1 It is recommended that Helensburgh and Lomond Area Committee approve the
following grant offer: 
 Up to Forty One Thousand, Seven Hundred and Sixty Four Pounds
and Twenty Five Pence.  (£41,764.25) the shopfront at The
Scandinavian Shop 53 Sinclair Street, Helensburgh. 
4.0 DETAIL
4.1 The Scandinavian Shop 53 Sinclair Street Helensburgh has been identified as the
first shopfront project for Helensburgh CARS. The property comprises a single
commercial unit.  A completed grant application has been received.  A tender
exercise has been completed and the total cost of the works for the lowest tender
is Fifty Two Thousand, Two Hundred and Five Pounds and Thirty One
Pence. £52,205.31.  The works will include fabric repairs to the exterior of the
building, incorporating slated roof works, lead and copper work, stonework’s, cast
iron goods restoration, associated timber repairs and rot works to roof.  All works
are in line with Historic Environment Scotland’s advisory standards of repair.
Planning consent and a building warrant has been obtained.  The application has
been assessed and complies with all requirements to award the grant.  
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4.2 The grant award is based on an 80% intervention rate as agreed with Historic
Environment Scotland. The proposed grant award would be Up to Forty One
Thousand, Seven Hundred and Sixty Four Pounds and Twenty Five Pence. 
£41,764.25.  The property owner is therefore responsible for meeting the
remaining percentages, as well as all ineligible costs, such as any internal works,
insulation or VAT where the property owner is VAT registered. 
4.3 The property owner is required to ensure their contribution to the project is in place
prior to the start of works. Evidence of this will be requested prior to issue of
contract and also prior to any drawdown of grant. This provides assurances that
the contractor will be paid in full and reduces any risk of delay to the project. 
4.4 Helensburgh CARS is a grants programme focusing on the regeneration of
historical buildings, as well as traditional training skills and community
engagement. The 5-year £2M programme is jointly funded by Historic
Environment Scotland (HES) and Argyll and Bute Council.   
5.0  CONCLUSION 
5.1 The recommended grant award will support the comprehensive repair of a
prominent town centre shopfront and would assist the owner of the property to
renovate the shopfront to current HES standards, safeguarding the buildings for
future generations. The award will deliver on the Helensburgh CARS programme
outcomes and in so doing significantly enhance the appearance of Helensburgh
Town Centre and the conservation area. 
6.0 IMPLICATIONS 
6.1  Policy –  The Outcome Improvement Plan and Economic Strategy support 
town centre regeneration and a diverse and thriving economy. 
6.2  Financial -  There is sufficient funding within the Helensburgh CARS budget 
to support the following grant award: 
  Up to Forty One Thousand, Seven Hundred and Sixty Four
Pounds and Twenty Five Pence.  £41,764.25 for 53 Sinclair
Street, Helensburgh. 
6.3  Legal –  A Grant contract will be provided to third parties. 
6.4 HR –   A Project Officer is employed to deliver the project for its duration. 
Staff salaries are met within the project budget.    
6.5 Fairer Scotland Duty: 
6.5.1 Equalities – protected characteristics – None 
6.5.2  Socio-economic Duty – The funding will support local economies through      
place-based regeneration activity.
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6.5.3 Islands – None 
6.6 Climate Change: No direct implications. The importance of this subject is
communicated to contractors to ensure that where possible climate adaption
and mitigation is considered to help create a thriving, sustainable local economy
and a healthier, happier place fostering lower carbon lifestyles. 
6.7  Risk – That grant scheme is undersubscribed or that projects run over time or
budget. These risks will be carefully monitored, and mitigation measures
introduced on a case by case basis by the CARS Officer as the scheme
progresses. 
6.8 Customer Service – The council is responsible for administering the CARS                      
grants on behalf of Historic Environment Scotland, for complying with the quality
of repair using only traditional techniques and materials, and for ensuring due
diligence in the performance of its duties.                       
Kirsty Flanagan, Executive Director with responsibility for Development and
Economic Growth 
Policy Lead, Leader Cllr R Currie 
28th April 2023   
For further information contact: 
Dianne Richardson, CARS Project Officer, Transformational Projects and
Regeneration, Tel: 01436 657683 
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ARGYLL AND BUTE COUNCIL                                 HELENSBURGH AND LOMOND 
AREA COMMITTEE                                                                     
CHIEF EXECUTIVE’S UNIT                    13th June 2023 
SUPPORTING COMMUNITIES FUND 2023/24 
1.0 EXECUTIVE SUMMARY  
1.1 The purpose of this report is to decide on the allocation of the Council’s Supporting
Communities Fund (SCF) for Helensburgh and Lomond.
1.2 The total Supporting Communities Fund budget made available by the Council for
allocation in Helensburgh and Lomond for distribution in 2023/24 is £38,450.
1.3 It is recommended that 20 applicants are awarded funding.
1.4 Applicants awarded funds from the Council’s Supporting Communities Fund
have 18 months in which to spend the funds. 
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2 
ARGYLL AND BUTE COUNCIL                  HELENSBURGH AND LOMOND                                                                                             
AREA COMMITTEE 
CHIEF EXECUTIVE’S UNIT                    13th June 2023 
SUPPORTING COMMUNITIES FUND 2023/24 
2.0 INTRODUCTION 
2.1 The report details recommendations for the award of the Council’s Supporting
Communities Fund (SCF). The Supporting Communities Fund budget made
available by Council in Helensburgh and Lomond for 2023/24 is £22,500.  
2.2 The total available for allocation is £38,450 due to additional funding from the
Shared Prosperity Fund, funds to support resiliency in communities impacted by
Covid-19 and from the return of unspent funds from previous applicants.
2.3 Organisations applying to the fund were able to request up to £2,500.  The SCF
is popular and this year has attracted 28 applications from the Helensburgh and
Lomond area, requesting a total of £54,995.00. 
2.4 Applications have been scored by the Council’s Community Development Team
against criteria set out in the guidance (https://www.argyll-bute.gov.uk/council-
and-government/third-sector-grants) and a summary of all applications is
appended to this report.  20 are recommended to be funded.   
3.0 RECOMMENDATIONS 
3.1 Members are asked to agree that the 20 applications, marked as ‘Award’ within
Appendix 1 are awarded funding from the Supporting Communities Fund totalling
£38,450.  Detailed information about these projects is contained within Appendix
2. 
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4.0 DETAIL 
4.1 The SCF is assessed through a robust process which involves financial checks
and Community Development Team contact with the applicant to verify any
information where required.  All applicants need to provide satisfactory essential
information on governance and finance to be eligible.  Scoring is based on a set
of criteria outlined in the guidance and made available on the council’s website:
(Guidance for applicants).  Applications to the fund must be for projects that come
under one or more of these categories:
 Fairer Communities – tackling poverty by sharing opportunities.   
 Resilient Communities – community capacity building/rebuilding and
repairing from a pandemic
 Greener, Cleaner Communities – environmental action to support
addressing climate change 
 Creative Communities – creativity for health and wellbeing  
4.2 Of the 28 eligible applications received (requesting a total of £54,995.00), 10 are
either new applicants to the fund or have not applied within the last two years.  
4.3 Of the eligible applications to the SCF, 20 are recommended to be awarded
funding.  The applications recommended for funding are labelled as ‘Award’ in the
recommendation column in Appendix 1.  The detail of the projects is in Appendix
2.    
4.4 The projects recommended will deliver a range of activities from fun and healthy
pizza making to a community beach clean.
4.5 Unsuccessful applications are marked as ‘No award’ in Appendix 1.  These
applicants will be offered support from the Community Development Team and
provided with information on alternative sources of funding. 
4.6 This year the total of £38,450 available for allocation is comprised of:
 £22,500 from the Council’s Supporting Communities Fund.
 £7,500 from the Shared Prosperity Fund.  This is specifically to support
projects related to climate change. These funds are ring fenced to the
highest scoring projects under the ‘Greener, Cleaner Communities’
criteria.
 £5,000 of funding specifically for projects that support resiliency in
communities impacted by Covid-19.  These funds are ring fenced to the
highest scoring projects under the ‘Resilient Communities’ criteria.
 Return of unspent funds of £3,450 from projects from the financial periods
2020/21 and 2021/22 due to changes to planned activity as a result of
Covid-19 restrictions. 
4.7 Successful projects funded have to complete a report at the end to evidence the
impact of the spending of the money. The results of this are brought to Area
Committee in March 2025, if not before depending on project duration.
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5.0 CONCLUSION
5.1 The Supporting Communities Fund application and assessment process has
been completed as set out within its guidance (https://www.argyll-
bute.gov.uk/council-and-government/third-sector-grants ). 
5.2 The recommendations made fully allocate the funding available for financial year
2023/2024.
5.3 The 20 projects being put forward for an award will help communities to deliver
priority activities in their area in 2023/24.
5.4  All applicants to the fund are supported throughout the process and beyond by
the Community Development Team. 
6.0 IMPLICATIONS
6.1 Policy: N/A
6.2 Financial: Recommendations in the report are limited to the budget allocation
available in 2023/24 for the Supporting Communities Fund in Helensburgh and
Lomond.
6.3  Legal:  Applications are initially assessed to ensure that groups are constituted
with managed accounts.
6.4  HR: N/A 
6.5  Fairer Scotland Duty: The Supporting Communities Fund supports community
groups in tackling poverty, reducing inequality and building a fairer and more
inclusive Scotland. 
6.5.1   Equalities - protected characteristics: Applicants are given the options
of receiving the application in large print and other languages. 
6.5.2   Socio-economic Duty: None known 
6.5.3  Islands: 0 of the applicant projects are island based.
6.6 Climate Change: One of the four criteria within the process is specific to
mitigating climate change. 
6.7 Risk: risk to the public pound is managed through the assessment and scoring,
and through end of project monitoring process.
6.8  Customer Service: None 
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Pippa Milne
Chief Executive 
Alastair Redman
Policy Lead Councillor 
19th May 2023 
For further information contact: 
Ailie Law
Community Development Officer
01546 604707
07919 547589
Ailie.law@argyll-bute.gov.uk 
Kirsty Moyes 
Community Development Team Leader
Tel. 01436 657635 
Email. kirsty.moyes@argyll-bute.gov.uk 
APPENDICES
Appendix 1- Assessment Score and Recommendations
Appendix 2 – Project Summary Sheet
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Appendix 1 – Assessment Score and Recommendations
Ref Applicant Recommendation Assessment
Score
Value of
Project
Amount
Requested
Recommended
Award 2023/24
Cumulative
Total
1 *Rosneath Community Hub Award 7.5 £7,468.28 £2,489.00 £2,489.00 £2,489.00
2
*Police Scotland Youth
Volunteers Award 7.3 £6,354.53 £2,500.00 £2,500.00 £4,989.00
3 **Plastic Free Helensburgh Award 7 £2,350.00 £2,350.00 £2,350.00 £7,339.00
4 **Friends of Hermitage Park
Association Award 6.8 £3,200.00 £2,500.00 £2,500.00 £9,839.00
5 **Cove Park Award 6.4 £2,500.00 £2,500.00 £2,500.00 £12,339.00
6 *Rosneath Peninsula Amenity
Society Award 6.3 £500.00 £500.00 £500.00 £12,839.00
7 Jean's Bothy  Award 6.2 £2,500.00 £2,500.00 £2,500.00 £15,339.00
8 Garelochhead Station Trust Award 6.1 £1,208.00 £1,108.00 £1,108.00 £16,447.00
9
Scottish Women's Institute -
Millig Award 6.1
£1,426.00
£1,426.00 £1,426.00 £17,873.00
10 Helensburgh Art Hub Award 5.9 £7,770.00 £2,500.00 £2,500.00 £20,373.00
11 Princess Louise Hall Award 5.8 £3,355.00 £2,446.00 £2,446.00 £22,819.00
12
Cove and Kilcreggan Lunch
Club Award 5.7
£2,259.00
£1,013.00 £1,013.00 £23,832.00
13 Helensburgh Bowling Club Award 5.6 £3,407.96 £2,500.00 £2,500.00 £26,332.00
14 Geilston Hall Award 5.5 £2,500.00 £2,500.00 £2,500.00 £28,832.00
15 Fun First Award 5.5 £5,110.00 £2,500.00 £2,500.00 £31,332.00
16 Rosneath Peninsula West
Community Development Trust
Award with
conditions  5.4 £8,621.00 £2,500.00 £2,500.00 £33,832.00
17
**Helensburgh Community
Council  Award 5.3 £2,160.00 £2,160.00 £2,160.00 £35,992.00
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18 Loch Long Jetty Association Award 5.3 £558.00 £558.00 £558.00 £36,550.00
19 Arrochar Tarbet & Ardlui CC Award 5.3 £4,398.09 £650.00 £650.00 £37,200.00
20 Helensburgh Amateur Athletic
Club
Award (partial
award) 5.2 £32,000.00 £2,000.00 £1,250.00 £38,450.00
21
Friends of Loch Lomond and
the Trossachs No award 5 £33,000.00 £2,500.00 £0.00 £38,450.00
22
Alzheimer Scotland- Action on
Dementia No award 4.9 £2,500.00 £2,500.00 £0.00 £38,450.00
23
Cove and Kilcreggan Youth
Café No award 4.9 £10,000.00 £2,500.00 £0.00 £38,450.00
24 Helensburgh Writing Circle  No award 4.8 £900.00 £700.00 £0.00 £38,450.00
25 Carr Gomm No award 4.7 £2,875.00 £625.00 £0.00 £38,450.00
26 Helensburgh Lunch Club No award 4.7 £10,750.00 £2,250.00 £0.00 £38,450.00
27
Helensburgh Community
Council  No award 4.6 £4,260.00 £2,500.00 £0.00 £38,450.00
28
Garelochhead & Rosneath
Peninsula Community First
Response
No award 4.5 £2,220.00 £2,220.00 £0.00 £38,450.00  
TOTAL     £166,150.86 £54,995.00 £38,450.00 £38,450.00 
* Projects recommended to receive funds ring-fenced to support resiliency in communities impacted by Covid-19
** Projects recommended to receive funds ring-fenced to support climate change as part of the Shared Prosperity Fund
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Appendix 2 – Project Summary Sheet         
Applications received (in order of scoring by Community Development Officer)
for submission to Helensburgh and Lomond Area Committee for final decision 
(maximum value £2,500).
* Projects recommended to receive funds ring-fenced to support resiliency in
communities impacted by Covid-19
** Projects recommended to receive funds ring-fenced to support climate change as
part of the Shared Prosperity Fund 
Ref:  1
Applicant: *Rosneath Community Hub
Recommended Award: £2,489.00 Assessment Score (out of 10): 7.5
Project Summary:
Funding is requested for an IPad, a table-top electric oven and 118 x youth/ family
worker staffing hours for a school cafe and homework club. Part of the project
works with the foodbank using the community garden to harvest, prepare and cook
vegetables for creative cooking sessions for adults, supplementing foodbank
ingredients with fresh, healthy produce and including fun pizza making for young
people. Homework skills for children and employability /digital skills are also
supported for adults to improve prospects. The project aims to help all in the
community and build resilience.
Recommendation: Award
Conditions: No conditions 
Ref:  2
Applicant: *Police Scotland Youth Volunteers
Recommended Award: £2,500.00 Assessment Score (out of 10): 7.3
Project Summary:
Funding is required for uniform items such as good quality boots, trousers and
belts for 25 x police youth volunteers. The project is returning after the pandemic
and works with local secondary schools to gain referrals of young people, up to
40% of whom may be disadvantaged and not able to afford certain uniform items
of a robust standard.
In addition, costs are required towards refreshments and transport to events where
volunteers support community beach cleans, or manage an information stand.
Recommendation: Award
Conditions: No conditions 
Ref:  3
Applicant: **Plastic Free Helensburgh
Recommended Award: £2,350.00 Assessment Score (out of 10): 7
Project Summary:
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To provide 4 x litter pick stations, including waste bags and disposable gloves. The
project links with national environmental organisations and local community groups
to encourage people to collect and dispose of litter when they are enjoying the
outdoors. The stations are based on the success of a nationwide initiative where
people can photograph and share their efforts in keeping local beaches clean. 
Recommendation: Award
Conditions: No conditions 
Ref:  4
Applicant: **Friends of Hermitage Park Association
Recommended Award: £2,500.00 Assessment Score (out of 10): 6.8
Project Summary:
To provide a series of 16 x workshops with materials in Botanical Art and
Horticulture and Floristry, a percentage offered to mental health groups with the
object of increasing skills, wellbeing, creativity and personal and community
resilience. This has a social enterprise component to improve resilience of the
Park, encourages biodiversity in the local environment while including those who
would benefit most that are least likely to afford.  
Recommendation: Award
Conditions: No conditions 
Ref:  5
Applicant: **Cove Park
Recommended Award: £2,500.00 Assessment Score (out of 10): 6.4
Project Summary:
Funding is requested for workshop leader and assistant fees, materials and free
travel for 4 x free creative workshops for up to 140 children.  Workshops will be
inspired by the surrounding natural environment, children will use natural dyes to
create artworks using a ‘chemigram’ photographic process.
Recommendation: Award
Conditions: No conditions 
Ref:  6
Applicant: *Rosneath Peninsula Amenity Society
Recommended Award: £500.00 Assessment Score (out of 10): 6.3
Project Summary:
Purchase of 2 x electric heaters for library space and towards electricity cost so
that a warm spot can be offered in winter for activities such as reading and
jigsaws.  The main users of the library space are elderly people and pre-school
children from 3 rural villages.
Recommendation: Award
Conditions: No conditions 
Ref:  7
Applicant: Jean’s Bothy
Recommended Award: £2,500.00 Assessment Score (out of 10): 6.2
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Project Summary:
18 x craft sessions and 6 x photography sessions, creation and publication of a
recipe book and calendar. This 3-fold project for adults with a learning disability
focuses on health and wellbeing through, trying new craft techniques like resin –
pouring, creating a photography calendar from walks in nature and learning about
nutrition and creating a recipe book.
Recommendation: Award
Conditions: No conditions 
Ref:  8
Applicant: Garelochead Station Trust
Recommended Award: £1,108.00 Assessment Score (out of 10): 6.1
Project Summary:
To support a fortnightly craft group, with 40 x free sessions to include materials.
The request for a craft group came from the GST members which includes
veterans and their spouses. Card making, painted stones, table centres, poppy
brooches for remembrance and handmade scarves are examples of items
produced. The craft group will link with wider GST membership, local youth groups
and the wider community.
Recommendation: Award
Conditions: No conditions 
Ref:  9
Applicant: Scottish Women’s Institute - Millig
Recommended Award: £1,426.00 Assessment Score (out of 10): 6.1
Project Summary:
Funding is requested for venue hire for 40 sessions to include 6 taster sessions for
juniors and 4 days of cookery lessons, cookery tutor x 20 hours with leaflets for
non-English speakers and 4 x PVG Disclosure certifications. The project aims to
reach out to a wider audience to be more inclusive, including young people and
ethnic minorities.
Recommendation: Award
Conditions: No conditions 
Ref:  10
Applicant:  Helensburgh Art Hub
Recommended Award: £2,500.00 Assessment Score (out of 10): 5.9
Project Summary:
To fund the venue hire and tutor fees for 40 x hours of ‘Community and Creativity’
art workshops plus art materials. The project targets community groups for artists
to work with and is open to the general community. Classes are held at indoor
accessible venues, outdoors or online and delivered by experienced and emerging
artists. Learners can access tutoring and volunteering opportunities, as well as
selling artworks with the aspiration to become self-sustaining.
Recommendation: Award
Conditions: No conditions 
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Ref:  11
Applicant: Princess Louise Hall
Recommended Award: £2,446.00 Assessment Score (out of 10): 5.8
Project Summary:
To fund consultation fees towards a professional building survey, travel for liaison
and hospitality for consultation events. An A3 printer, stationery and digital survey
are required for communication with stakeholders. The organisation wishes to
reinstate the hall as a community focus once more, after several years of neglect.
The consultation aims to find out what people want and to reach all members of
the community offering them a voice in the hall’s future.
Recommendation: Award
Conditions: No conditions 
Ref:  12
Applicant: Cove and Kilcreggan Lunch Club
Recommended Award: £1,013.00 Assessment Score (out of 10): 5.7
Project Summary:
Funding for hall hire, taxi and a Christmas meal, trips and outings enabling
continuation of a valued older people’s lunch club in Cove Burgh hall that includes
nourishing meals, transport and good company, to prevent social isolation and
maintain social networks. 
Recommendation: Award
Conditions: No conditions 
Ref:  13
Applicant: Helensburgh Bowling Club
Recommended Award: £2,500.00 Assessment Score (out of 10): 5.6
Project Summary:
Purchase of smaller sized lawn bowls to encourage uptake of the sport by younger
people, increasing membership and replacement of damaged windows.
Recommendation: Award
Conditions: No conditions 
Ref:  14
Applicant: Geilston Hall
Recommended Award: £2,500.00 Assessment Score (out of 10): 5.5
Project Summary:
To fund a Project Manager salary for hall repairs. The hall is B listed status, an
options appraisal was produced to address ongoing conservation needs and the
roof repair is now a priority. Historic Environment Scotland have been approached
for grant assistance, as part of their grants process an accredited person must be
approved and appointed to project manage the work. The hall is used by all the
community and repairs will ensure continuation of its use in the winter months and
secure the building’s future.
Recommendation: Award
Conditions: No conditions 
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12 
Ref:  15
Applicant: Fun First
Recommended Award: £2,500.00 Assessment Score (out of 10): 5.5
Project Summary:
2 x staff for weekly toddler fitness sessions and venue costs, to ensure
continuation of a popular session that includes an obstacle course for toddlers and
encourages parents to get involved in children’s key development stage and
interact with other families, many from the nearby military base, reducing social
isolation.
Recommendation: Award
Conditions: No conditions 
Ref:  16
Applicant: Rosneath Peninsula West Community Development Trust
Recommended Award: £2,500.00 Assessment Score (out of 10): 5.4
Project Summary:
Funding is requested towards the cost of traffic management, medals, water
bottles, first aid for a 10K community walking and running event along scenic
coastline, encouraging people of all ages and levels of fitness to participate in its
second year of operation.
Recommendation: Award with conditions
Conditions: Relevant permissions in place for 2024
event for road closures, insurance and
evidence of contact with Safety
Advisory Group. 
Ref:  17
Applicant: **Helensburgh Community Council
Recommended Award: £2,160.00 Assessment Score (out of 10): 5.3
Project Summary:
Funding is required to provide 10 x skips to remove non –recyclable plastic waste
from Helensburgh beach cleans for disposal by a contractor. The project works in
partnership with other local organisations.
Recommendation: Award
Conditions: No conditions 
Ref:  18
Applicant: Loch Long Jetty Association
Recommended Award: £558 Assessment Score (out of 10): 5.3
Project Summary:
To provide a petrol powered pressure washer and accessories needed to clean
the Loch Long jetty to keep it clear of seaweed and debris in order to avoid
accidents or infections to the many users from the community and visitors in the
popular location.
Recommendation: Award
Conditions: No conditions 
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13 
Ref:  19
Applicant: Arrochar Tarbet & Ardlui Community Council
Recommended Award: £650.00 Assessment Score (out of 10): 5.3
Project Summary:
Venue hire and printing costs for the launch of a community local place plan,
produced in response to strong local demand and with stakeholder consultation for
improvements to the area and delivered in partnership with the National Park and
local landowners.
Recommendation: Award
Conditions: No conditions 
Ref:  20
Applicant: Helensburgh Amateur Athletic Club
Recommended Award: £1,291.00 Assessment Score (out of 10): 5.2
Project Summary:
To fund costs of road closure and traffic management to permit over 1,000 runners
participating in the Babcock Helensburgh 10K to race in this popular event,
organised by a team of volunteers. The club provides a focus for track and field
athletics that is unique locally.
Recommendation: Award (partial award)
Conditions: No conditions 
Ref:  21
Applicant: Friends of Loch Lomond and the Trossachs
Recommended Award: £0.00 Assessment Score (out of 10): 5
Project Summary:
Contribution towards project co-ordination staffing cost and litter bin emptying by a
contractor along the A82 for the ‘Adopt a Bonnie Banks Bin’ scheme weekly/bi-
weekly collection and recycling of litter from the 20 bins in place between Arden
Roundabout and Tarbet.  This is part of a wider West Loch Lomond litter
management collaborative initiative with local businesses in the interests of
protecting, enhancing and promoting the National Park.
Recommendation: No award
Conditions: 
Ref:  22
Applicant: Alzheimer Scotland- Action on Dementia
Recommended Award: £0.00 Assessment Score (out of 10): 4.9
Project Summary:
Funding is requested for facilitator fees, marketing and props, for 10 x one-to-one
and 10 x group music and movement ‘Spin and Turn’ sessions that address
memory impairment and mild cognitive decline.  The sessions use reminiscence
props for older people and younger people with early onset dementia.  The project
seeks to build confidence and encourage self-expression in a dementia-friendly
setting. Funds are requested for printing and refreshments. 
Recommendation: No award
Conditions: 
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Ref:  23
Applicant: Cove Kilcreggan Youth Café
Recommended Award: £0.00 Assessment Score (out of 10): 4.9
Project Summary:
Funding is sought for 2 months youth-worker salary.  The project enables positive
interactions in a rural location, supports resilience of young people after the
pandemic and is a safe place to mix freely, expand relationships and improve
communication skills through engaging in social activities.
Capital costs are also requested for building upkeep, towards the replacement of
degraded wooden decking.
Recommendation: No award
Conditions: 
Ref:  24
Applicant: Helensburgh Writing Circle
Recommended Award: £0.00 Assessment Score (out of 10): 4.8
Project Summary:
Publication of book, ‘A Sense of Place’ featuring stories from Helensburgh Writing
Circle plus author’s fees to talk to the group of older adults about developing
writing skills. Sales from the book will be donated to charity.
Recommendation: No award
Conditions: 
Ref:  25
Applicant: Carr Gomm
Recommended Award: £0.00 Assessment Score (out of 10): 4.7
Project Summary:
To fund the ‘Keep Warm Boxes’ to help those who are vulnerable or impacted by
rising energy costs and power cuts to stay warm.  Funding is requested to provide
12 boxes.
Recommendation: No award
Conditions: 
Ref:  26
Applicant: Helensburgh Lunch Club
Recommended Award: £0.00 Assessment Score (out of 10): 4.7
Project Summary:
Funding is requested towards running costs and a summer 2024 outing for a long
established group. The aim of this project is to restore the capacity of the club,
from being open for two days each week, to the pre-pandemic level of four days
per week and increase the number of members able to take advantage of the
club's services and activities.
Recommendation: No award
Conditions: 
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15 
Ref:  27
Applicant: Helensburgh Community Council
Recommended Award: £0.00 Assessment Score (out of 10): 4.6
Project Summary:
Funding is requested for delegation air fares to France and subsistence for a
group of local professional people representing education, business, sports,
culture and environmental sectors of Helensburgh with young people and Net Zero
as their priority focus for an information exchange.  The project seeks to create
opportunities and experiences for citizens of both towns in a twinning town
partnership with Le Taillan- Medoc, Bordeaux.
Recommendation: No award
Conditions: 
Ref:  28
Applicant: Garelochhead & Rosneath Peninsula Community First Response
Recommended Award: £0.00 Assessment Score (out of 10): 4.5
Project Summary:
Replacement defibrillator pads and batteries for the local equipment as well as a
contribution towards running costs and a new defibrillator for this active first
responder group.
Recommendation: No award
Conditions: 
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Page 147

ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  13 June 2023 
REQUEST FOR FINANCIAL ASSISTANCE FROM HELENSBURGH AND
DISTRICT TWINNING ASSOCIATION 
1.0 EXECUTIVE SUMMARY 
This report provides information on a request from the Helensburgh and District
Twinning Association for financial assistance which would help with a visit to
Thouars in 2023 and a visit to Helensburgh by residents from Thouars in 2024
and asks Members of the Area Committee to agree to utilise the Twinning
Budget for 2023/24. 
Page 147 Agenda Item 13

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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  13 June 2022 
REQUEST FOR FINANCIAL ASSISTANCE FROM HELENSBURGH AND
DISTRICT TWINNING ASSOCIATION 
2.0 INTRODUCTION 
2.1 A request for financial assistance from the Helensburgh and Lomond
Area Committee Twinning Budget 2023/24 has been received from the
Helensburgh and District Twinning Association which will assist with the
costs of a visit to Thouars in July 2023 and with costs for a visit from
residents of Thouars to Helensburgh scheduled to take place in 2025. 
3.0 RECOMMENDATIONS 
3.1 Members are asked to agree to grant the sum of £833 from the
Helensburgh and Lomond Area Twinning Budget for 2023/24 to
Helensburgh and District Twinning Association. 
4.0 DETAIL 
4.1 Helensburgh – Thouars Twinning Association was set up in 1983 with
Dumbarton District Council to link the town of Thouars, France with
Helensburgh.  The Twinning Agreement was re-signed with Argyll and
Bute Council in 1999. 
4.2 The Argyll and Bute Council budget available for the Helensburgh and
Lomond area for 2023/24 is £833 to financially support twinning
initiatives.   
4.3 The twinning between Helensburgh and Thouars has proven to be
successful with visits between the two towns, which has assisted French
and Scottish young people with work experience in another country and
is of great benefit to those who are learning languages. 
4.4 The Association promotes the twinning links locally, with an increasing
number of young people and young families participating in the twinning
links. 
4.5 A proposed visit to Helensburgh in 2022 was cancelled due to the Covid
Pandemic and it has been agreed that the next visit to Helensburgh by a
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Thouars delegation will be held in 2025.  Funding awarded last year by
the Area Committee will be utilised for this and fundraising will continue
in support of this trip. 
4.6 The Association are planning a trip to Thouars in July 2023 to celebrate
the Twinning Association’s 40th anniversary. The Association are hoping
to pay for a catered meal during the trip and funding will be used towards
the cost of this. 
5.0 CONCLUSION 
5.1 The Twinning Association wishes to continue to promote links with
Thouars and this would be assisted by the awarding of the grant to help
with the costs of visits planned for 2023 and 2025. 
6.0 IMPLICATIONS 
6.1 Policy -  Consistent with the Council’s policy of supporting twinning links 
between Helensburgh and Thouars. 
6.2 Financial – Utilises the Twinning Budget for Helensburgh and Lomond 
for 2023/24. 
6.3 Legal - None 
6.4 HR - None 
6.5 Fairer Scotland Duty: 
6.5.1 Equalities – protected characteristics - None 
6.5.2 Socio-economic Duty - None 
6.5.3 Islands - None 
6.6 Climate Change - None 
6.7 Risk - None 
6.7 Customer Service - None 
Executive Director with Responsibility for Legal and Regulatory Support –
Douglas Hendry 
Policy Lead for Economic Growth, Communities and Corporate Services –
Councillor Alastair Redman 
15 May 2023                                                 
For further information contact:  Stuart McLean, Committee Manager 
Telephone 01436 658717 -   stuart.mclean@argyll-bute.gov.uk 
Appendix 1 – Letter from Helensburgh and District Twinning Association
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Page 151

Helensburgh.twinning@gmail.com 
Facebook @helensburgh.thouars 
1st May 2023 
FAO Mrs Shona Barton
Argyll & Bute Council 
Dear Shona, 
Further to my email earlier, please accept this letter as a formal request for funding from the Twinning Association. 
As mentioned in the letter last year the French committee decided to cancel their visit to Helensburgh for 2022 due to
the pandemic. To get the bi-annual dates back on track they have decided that they will return to Helensburgh in 2025.
Given our inability to fundraise, and the cost-of-living crisis the committee are hopeful that the Twinning Association
will receive the Twinning grant as previous years so that we can give our visitors from Thouars a wonderful time in
Helensburgh. When they come, the plan is very much to keep as much of the activities for the economic benefit of our
surrounding area, giving a much-needed boost to local Argyll & Bute businesses. For 50 guests, for example, entry to
the Hillhouse could cost upwards of £12 per person, so £600. This would also obviously only cover one day of a 7-day
packed itinerary. 
The funding would assist further with this summer’s plans. A group from Helensburgh are all booked to travel to France
in July, and this will be the impressive 40th Anniversary with Thouars. We have offered to pay for a catered meal when
we go to France as we have skipped a year of hosting due to the pandemic and feel it appropriate to contribute to the
40th anniversary celebrations. 
Our committee would welcome the support of elected members in maintaining this historical & well-established
twinning link and its associated costs. And we thank the elected members for their continual support over the years. It is
very much appreciated. 
I look forward to hearing from you. 
Yours sincerely 
Deborah Dennett
Secretary, Helensburgh and District Twinning Assoc.     
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Page 153

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
13 June 2023
13 June
2023
Hermitage
Academy Report 
Education – 
Douglas Morgan (Head Teacher) 
Annual Report 19 May
2023 
13 June
2023
Area Performance
Report - FQ4
2022/23
Customer Support 
Services –
Sonya Thomas
Quarterly Report 19 May
2023 
13 June
2023
Supporting
Communities Fund
2023/24 
Chief Executive Unit –
Ailie Law
Annual Report 19 May
2023
Usually at
March Meeting
but will be
coming to June
Meeting for
2023 only.
13 June
2023
Primary School
Report 2022-23 –
Helensburgh and
Lomond Area
Education –
Brendan Docherty/Kelly
Girling/Maria McArthur
Annual Report 19 May
2023 
13 June
2023
HSCP Annual
Update Report
Health and Social Care
Partnership –
Charlotte Craig
Annual Report 19 May
2023 
13 June
2023 
Police Scotland
Update
Police Scotland –
Inspector James McArthur
Police Scotland
Quarterly Report 19 May
2023 
13 June
2023
Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and Economic
Growth –
Colin Young 
Quarterly Report 19 May
2023 
Page 153
Agenda Item
14

Page 154

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
13 June
2023
CARs
Recommendation of
Priority Buildings
Awards
Development and Economic
Growth – 
Audrey Martin
As Required 19 May
2023 
13 June
2023
CARs
Recommendation of
Shopfront
Restoration
Development and Economic
Growth –
Audrey Martin
As Required 19 May
2023 
13 June
2023
Request for
financial assistance
from Helensburgh
and District
Twinning
Association
Legal and Regulatory Support –
Stuart McLean 
As Required 19 May
2023 
13 June
2023
Cemetery
Maintenance and
Roads Access Fund
Roads and Infrastructure
Services –
Mark Calder
As Required 19 May
2023 
12 September 2023
12
September
2023
Area Performance
Report – FQ1
2023/24
Customer Support 
Services –
Sonya Thomas
Quarterly Report 18 August
2023 
12
September
2023
Roads and
Infrastructure
Services Update
Roads and Infrastructure
Services –
Mark Calder
Quarterly Report 18 August
2023 
12
September
2023
Annual Recycling
Performance
Report
Roads and Infrastructure
Services –
Mark Calder
Annual Report 18 August
2023 
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Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
12
September
2023
Police Scotland
Update
Police Scotland –
Inspector James McArthur 
Quarterly Report 18 August
2023 
12
September
2023
Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and Economic
Growth –
Colin Young 
Quarterly Report 18 August
2023 
12
September
2023
Supporting
Communities Fund
– End of Project
Monitoring Report 
Chief Executive Unit –
Kirsty Moyes/Rona Gold 
Annual Report 18 August
2023 
12
September
2023
Skatepark Update Development and Economic
Growth – 
David Allan/Audrey Martin
As Required 18 August
2023 
12
September
2023
Major Projects
Update 
Bi-Annual Update 18 August
2023 
12 December 2023
12
December
2023 
Quarterly
Performance
Scorecard FQ2
2023/24
Customer Support 
Services –
Sonya Thomas
Quarterly Report 17
November
2023 
12
December
2023 
HSCP Bi-Annual
Update Report
Health and Social Care
Partnership –
Charlotte Craig
Bi-Annual Report 17
November
2023 
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Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
12
December
2023 
Charities and Trust
Funds
Legal and Regulatory Support –
Stuart McLean 
Annual Report 17
November
2023 
12
December
2023 
Roads and
Infrastructure
Services Update
Roads and Infrastructure
Services –
Mark Calder
Quarterly Report 17
November
2023 
12
December
2023 
Police Scotland
Update
Police Scotland –
Inspector James McArthur 
Quarterly Report 17
November
2023 
12
December
2023 
Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and Economic
Growth –
Colin Young 
Quarterly Report 17
November
2023 
12
December
2023 
Local Housing
Strategy 
Development and Economic
Growth –
Douglas Whyte
Annual Update 17
November
2023 
12
December
2023 
CHARTS (Argyll
and the Isles)
Seymour Adams  As Required 17
November
2023 
Future Meetings 
Hermitage
Academy –
Curriculum Review
Louise Connor
Education
Update on progress  
Page 156

Page 157

Helensburgh and Lomond Workplan 2022 – 23 
Committee
Date
Report Description Lead Service and contact officer Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment 
Helensburgh
Shopfronts
Andrew Collins
Development and Economic
Growth
Update Report   
Parking in
Helensburgh
Hugh O’Neill
Roads and Infrastructure
Services   
Helensburgh
Waterfront
Development
Andrew Collins/John Gordon
Commercial Services
Updates on Progress   
Helensburgh
Conservation Area
Regeneration
Scheme (CARS)
Dianne Richardson
Development and Economic
Growth
Updates on Progress   
Commercial
Services Property
Update
David Allan
Development and Economic
Growth 
As Required   
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Page 159

ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
13 June 2023 
Helensburgh, Cardross and Dumbarton Cyclepath Update 
1.0 EXECUTIVE SUMMARY 
1.1. This report updates Members on the progress made since the previous report to
the Helensburgh and Lomond Area Committee on 14 March 2023 in relation to
the delivery of a dedicated, high quality walking and cycle path linking
Helensburgh, Cardross and Dumbarton.  The delivery of this path is a stated
Council Priority. 
1.2. Officers have approved one (1) change request from WSP, resulting in a cost
increase of £6,479.51 taking the total cost of WSPs work to £259,907.47. This
additional cost can be accommodated within the secured external funding from
Transport Scotland’s Places for Everyone (PFE) Programme, administered by
Sustrans, and Strathclyde Partnership for Transport’s (SPT) Capital Programme. 
1.3. WSP did not complete their work package by the previously agreed deadline of
31 March 2023.  WSP have submitted an updated programme and, subject to
agreement, now expect to complete their work for end-July 2023.  This
timescale is dependent on securing landowner agreement to enable survey
access and on continued positive engagement with other key stakeholders. 
1.4. In March 2023, WSP sent land access requests for the purpose of non-invasive
ecology surveys to the 15 affected landowners.  Of these, 7 have agreed to
allow access, 3 rejected the request but asked for direct contact from the
Council, 3 rejected the request for access, and, at time of writing, WSP were
unable to reach 2 landowners.  The primary reasons for rejection of access
appear to be around a loss of trust in WSP and the wider design process,
exacerbated by the delay in providing feedback to landowners following initial
meetings caused by the nearly 18 month pause in work by WSP.  One
landowner stating they opposed the selected route alignment and any
proposals to cross their land, while another stated that the path crossing their
land was not part of their revised business plan.  The responses clearly
indicate the need for the design team and the wider project to seek to rebuild
trust with landowners if we are to progress this project in a cooperative
approach. 
1.5. Subsequent to WSPs work, Officers are working to identify further elements
which will require to be undertaken following completion of WSPs work to
complete the design package required for construction.  This includes ground
investigation (GI) surveys, ecology surveys which can only be undertaken during
Page 159 Agenda Item 15a

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summer months, a quality review of the design work undertaken by WSP and
submission of planning application and related statutory permissions. 
1.6. Following completion of the full design package, the Council’s Estates Team will
lead the land acquisition process with landowners in order to secure the land
necessary to construct the designed route. 
1.7. Officers are working to award a contract to a design contractor by end-June to
identify the preferred route linking the existing cyclepath at Morrisons
Supermarket / Hermitage Academy to Helensburgh Town Centre and the new
section of segregated cycleway under construction at Helensburgh Waterfront,
and to develop the preferred route to concept design stage.  The outline
programme for this work forecasts completion of design stages 0-2 (Feasibility,
Route Alignment and Concept Design) by the end of 2023/24.  This work is
being funded via successful competitive applications to SPT’s Capital
Programme and Transport Scotland’s PFE Programme. 
1.8. While funding has been secured to complete the design stages of the project;
based on current funding models, to pay for construction of the route further
competitive applications will be required to a range of programmes including the
SPT Capital Programme and the Transport Scotland PFE Programme.  The
PFE Programme requires a minimum of 30% of total construction costs are
secured from non-Transport Scotland derived sources. 
RECOMMENDATIONS 
1.9. It is recommended that the Helensburgh and Lomond members: 
1.9.1. Note the agreement of one change requests from WSP at an additional cost of
£6,479.51, taking the total cost of WSPs work to £259,907.47.  This additional
cost is covered by externally secured funding. 
1.9.2. Note amended completion date submitted by WSP of end-July 2023.   
1.9.3. Note that some elements of work will require to be completed separately
following completion of WSPs work to finalise the full package required for
construction. 
1.9.4. Welcome the progress towards the award of contract for the section of route
linking Morrisons Supermarket/Hermitage Academy to Helensburgh Town
Centre/Waterfront, and development of this to Concept Design stage. 
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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
13 June 2023 
Helensburgh, Cardross and Dumbarton Cyclepath Update 
2.0 INTRODUCTION 
2.1. This report updates Members of the progress made since the Helensburgh and
Lomond Area Committee on 14 March 2023 in relation to the delivery of a
dedicated, high quality walking and cycle path linking Helensburgh, Cardross
and Dumbarton.  The delivery of this path is a stated Council Priority. 
2.2. Full details of the project, including previous progress is available in the project
update reports previously presented to this Committee. 
3.0 RECOMMENDATIONS 
3.1. It is recommended that the Helensburgh and Lomond members: 
3.1.1. Note the agreement of one change requests from WSP at an additional cost of
£6,479.51, taking the total cost of WSPs work to £259,907.47.  This additional
cost is covered by externally secured funding. 
3.1.2. Note amended completion date submitted by WSP of end-July 2023.   
3.1.3. Note that some elements of work will require to be completed separately
following completion of WSPs work to finalise the full package required for
construction. 
3.1.4. Welcome the progress towards the award of contract for the section of route
linking Morrisons Supermarket/Hermitage Academy to Helensburgh Town
Centre/Waterfront, and development of this to Concept Design stage. 
4.0 DETAIL 
4.1. The Council’s Active Travel Team (1.7 FTE) is part of the Strategic Transport
Team within the Development and Economic Growth Service.  No Council funding
is currently received by the Active Travel Team. All project costs, including internal
staff costs, have to be funded via successfully securing highly competitive external
challenge funds. 
4.2. In 2022/23, the Active Travel Team secured £3.03M external funding for the
development and delivery of a total of 32 projects across Argyll and Bute, including
the Helensburgh – Cardross – Dumbarton Cyclepath.  This required 22 separate
competitive funding applications, to 8 separate funds.
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Match Funding 
4.3. Transport Scotland’s Places for Everyone (PFE) programme, administered by
Sustrans, requires a minimum of 30% of total construction cost is secured by the
Council from alternative, non-Transport Scotland derived, sources.  As the
requirements placed upon the project by the Places for Everyone funding criteria
and additional demands of Sustrans PFE Officers around elements of the design
result in a premium design, and therefore expensive to construct,  the 30%
construction match funding requirement is forecast to be in excess of £2M. 
Phasing construction over a number of financial years will enable maximization of
suitable external match funding, however this will result in a longer construction
programme.  Accelerating the construction programme will require additional
match funding to be secured, from internal and/or external sources, which could
prove challenging. 
Design 
4.4. Transport Scotland’s PFE programme is structured around 8 project stages with
a competitive challenge fund submission for the next stage(s) of funding which
require approval from the Sustrans Project Board at the end of Stage 2 (Concept
Design) and Stage 4 (Technical Design) to progress to the next stage.  The
project stages are (0) Strategic Definition, (1) Preparation and Brief, (2) Concept
Design), (3) Developed Design, (4) Technical Design, (5) Construction, (6)
Handover & Close Out and (7) In Use.   
4.5. Phase 1 Colgrain to Cardross & Phase 2 Cardross to Dumbarton   
4.5.1. Officers have approved one (1) change request from WSP, resulting in a cost
increase of £6,479.51, taking the total cost of WSPs work to £259,907.47. This
additional cost is for completion of design for the signals proposed at the
junction of Ferry Road/A814, Cardross and can be accommodated within the
externally secured funding for this work.   
4.5.2. WSP did not complete their work package by the previously agreed deadline of
31 March 2023, with Ecological Appraisal, Technical Designs and Monitoring &
Evaluation Plans outstanding.  WSP have stated this was due to longer than
forecast timescales for Network Rail, Scottish Water and landowners to respond
to enquiries.  Officers had previously identified that WSPs timescales for
expecting responses from external organisations and individuals were extremely
optimistic as part of a challenging programme they had set out.  WSP have
submitted an updated programme and, subject to Officer agreement, now
expect to complete their work for end-July 2023.  This timescale is dependent on
securing landowner agreement to enable survey access and on positive
continued engagement with other key stakeholders. 
4.5.3. Land access requests for the purpose of non-invasive ecology surveys were
sent by WSP in March 2023 to the 15 affected landowners.  Of these, 7 have
agreed to allow access, 3 rejected the request but asked for direct contact
from the Council, 3 rejected the request for access, and, at time of writing,
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WSP were unable to reach 2 landowners.  The primary reasons for rejection
of access appear to be around a loss of trust in WSP and the wider design
process, exacerbated by the delay in providing feedback to landowners
following initial meetings caused by the nearly 18 month pause in work by
WSP.  One landowner stating they opposed the selected route alignment and
any proposals to cross their land, while another stated that the path crossing
their land was not part of their revised business plan.  From the responses
received, there is a clear need for the design team and the wider project to
seek to rebuild trust with landowners if we are to progress this project in a
cooperative manner. 
4.5.4. Due to the nature of ecological investigations, it is necessary for these to cover a
wider area than the land directly occupied by the path.  As such, 4 of the
landowners contacted do not have land which the path will require to pass over. 
4.5.5. Subsequent to completion by WSP of their work package further elements will
require to be undertaken to complete the design package required for
construction.  This includes ground investigation (GI) surveys, ecology surveys
which can only be undertaken during summer months, a quality review of the
design work undertaken by WSP and submission of planning application and
related statutory permissions.   
4.5.6. Funding for the design development has been secured from the Strathclyde
Partnership for Transport (SPT) Capital Programme and Transport Scotland’s
PFE programme.  The Transport Scotland PFE programme, funded by the
Scottish Government, is a highly competitive challenge fund which requires
projects to closely comply with the ever evolving design requirements set by the
paid administrators of the funding, Sustrans. 
4.6. Phase 3 Helensburgh Town 
4.6.1. Officers are working to award a contract to a design contractor by end-June to
identify the preferred route linking the existing cyclepath at Morrisons
Supermarket / Hermitage Academy to Helensburgh Town Centre and the new
section of segregated cycleway at Helensburgh Waterfront, and to develop the
preferred route to concept design stage.  The outline programme for this work
forecasts completion of design stages 0-2 (Initial Business Case, Feasibility &
Route Alignment and Concept Design) by the end of 2023/24.  This work will
include community engagement to ensure the route links the most appropriate
locations and best serves community needs.   
4.6.2. This work is being funded via a successful competitive application to the highly
competitive Transport Scotland PFE Programme and to the SPT Capital
Programme.  Future stages of work will be subject to Officers successfully
securing future competitive challenge funding. 
Construction (stage 5) 
4.7. Cardross Rail Station to Geilston Burn 
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4.7.1. Cardross Rail Station to Geilston Burn.  The Council’s Roads and Infrastructure
Service have completed installation of most elements of the cyclepath through
Cardross Park, with only a small amount of fencing still to be installed. This work
has been funded by the SPT Capital Programme and the Scottish Government’s
Cycling, Walking and Safer Routes (CWSR) fund. 
4.7.2. To protect the public, the bridge over the Geilston Burn has been fenced off until
access is agreed to further land on the west side of the Burn to construct the
path through to an accessible destination. 
Maintenance 
4.8. Consideration requires to be given the maintenance of the cyclepath, including
sections of route already in place.  At present, the Council does not receive any
funding for the maintenance of cyclepaths and none of the current external
funding sources for active travel include maintenance as an eligible cost.  This
anomaly has been repeatedly raised by Officers with Transport Scotland Officials
and it is widely acknowledged to be inconsistent with the Scottish Government’s
commitments regarding capital funding for active travel projects. 
4.9. The Roads and Infrastructure Service are the single service within the Council
which possesses infrastructure maintenance teams appropriately trained and
qualified to undertake maintenance of cyclepaths, however it is acknowledged
these teams are already at capacity delivering the Roads and Infrastructure
Service commitments. The Roads and Infrastructure Service has previously
stated they will not adopt sections of cyclepath remote from the public road. 
Programme 
4.10. Appendix 1 provides the current programme of the key stages and forecast
timescales for each section of the Phase 1: Helensburgh to Cardross section of
the Cyclepath; Phase 2: Cardross to Dumbarton; and, Phase 3: Helensburgh:
Hermitage Academy to Town Centre. 
4.11. Appendix 2 provides an update with regard to the current position on landowner
negotiations. [EXEMPT] 
5.0 CONCLUSION 
5.1. Completion of the Helensburgh, Cardross and Dumbarton Cyclepath will provide
a dedicated, high quality, accessible walking and cycle route linking
Helensburgh, Cardross and Dumbarton.  This route will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton corridor to travel more
sustainably and actively by walking and cycling.  This will provide a safe
alternative to having to use a private car to travel between these communities
and help lower Argyll and Bute’s carbon footprint. Funding for these works has
been secured from our key active travel partners with further bids being
developed to enable the construction of further sections of the cycleway
following completion of design work and as and when land acquisition has been
concluded.
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5.2. The delivery of the Helensburgh – Cardross – Dumbarton Cyclepath is
dependent on securing highly competitive external challenge funding,
committing appropriate match funding and securing access to private land for
the route. 
6.0 IMPLICATIONS 
6.1. Policy Completion of this project will support the Council’s
SOA outcomes 2: We have infrastructure that supports
sustainable growth and 5: People live active, healthier
and independent lives. The project also supports
achievement of the Scottish Government’s objectives
set out in the Cycling Action Plan for Scotland (CAPS)
and Let’s Get Scotland Walking - The National
Walking Strategy.
6.2. Financial The design, construction and land purchase will be
funded by external competitive funding applications.
The Council has not contributed any funding to design
or capital costs.  There is strong evidence that people
who are more active, for example by walking or
cycling, have been physical and mental health and are
less likely to require social care services in later life
which could result in a future saving to the Council or
HSCP.
6.3. Legal Continued input will be required from Legal Services to
support contractual agreements and land purchase
including a CPO should this be deemed necessary.
6.4. HR None.
6.5. Fairer Scotland
Duty: 
6.5.1 Equalities Completion of this project will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton
corridor to travel more sustainably and actively by
walking, wheeling and cycling.
The route has been designed to be DDA compliant
and will provide a safe and accessible route for those
with mobility aids including wheelchairs and
parents/guardians with a child’s pram or buggy.
6.5.2 Socio-
economic Duty
The route, once completed, will offer residents the
opportunity to choose to travel using active travel,
which are lower cost than alternative modes of
transport.  The route will also improve access to
essential services, retail, leisure and employment
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opportunities for residents living along the route, with
studies demonstrating those who travelled actively had
a higher monthly spend in local businesses than those
who travel via motorised transport.
The path will also offer opportunities for individuals to
travel for leisure, again encouraging spend in local
businesses along and connected by the route.
6.5.3 Islands There are no adverse impacts.
6.6. Climate Change  Active Travel is the least carbon intensive mode of
travel.  Providing the opportunity for residents and
visitors to consider an alternative to having to use a
private car to travel between these communities will
help lower Argyll and Bute’s carbon footprint.
6.7. Risk There is a reputational risk to the Council if the project
is not completed within a reasonable timeframe.
6.8. Customer
Services  
None. 
Executive Director with the responsibility for Development and Economic
Growth: Kirsty Flanagan 
Policy Lead: Cllr Andrew Kain 
27 April 2023                                                  
For further information contact:  Colin Young   
Strategic Transportation Delivery Officer   
Colin.Young@argyll-bute.gov.uk   
Tel: 01546 604275 
Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme
Appendix 2: Update on Land Negotiations for Helensburgh, Cardross and
Dumbarton Cyclepath [EXEMPT]
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Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme 
Activity
2021/22 2022/23 2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30
Q
1
Q
2
Q
3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Funding Applications                                                        
Phase 1: Helensburgh to Cardross                                    
Route Design: Helensburgh to Cardross                                                        
Land Purchase Negotiations: Helensburgh to Cardross                                                        
CPO Process (if required):                                                        
- Provide CPO recommendation to H&L Area Committee                                        
- Develop CPO                                                       
- Gain Full Council approval for CPO                                                        
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                        
- CPO Process                                                        
Construction: Helensburgh to Cardross                                                        
Construction of Helensburgh to Cardross Phase 1
(Cardross Station to Geilston Burn)                                                        
Construction of Helensburgh to Cardross Phase 2
(assuming negotiated acquisition)                                                        
Construction of Helensburgh to Cardross Phase 3
(assuming Compulsory Purchase Order required)                                                        
Construction of Helensburgh to Cardross Phase 4
(assuming Compulsory Purchase Order required)                                                        
Phase 2: Cardross to Dumbarton                                    
Route Design: Cardross to Dumbarton                                                        
Land Purchase Negotiations: Cardross to Dumbarton                                                        
CPO Process (if required):                                                        
- Provide CPO recommendation to H&L Area Committee                                        
- Develop CPO                                                        
- Gain Full Council approval for CPO                                                        
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                        
- CPO Process                                                        
Construction: Cardross to Dumbarton                                                        
Construction of Cardross to Dumbarton Phase 1
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 2
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 3
(assuming Compulsory Purchase Order required)                                                        
Construction of Cardross to Dumbarton Phase 4
(assuming Compulsory Purchase Order required)                                                        
Helensburgh: Hermitage Academy to Town Centre                                    
Community Consultation & Route Identification                                    
Route Design                                    
Land Access Negotiations                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 1                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 2                                                         
Colour Key (Responsibilities / Lead): 
Green: Strategic Transportation 
Blue: Road Service 
Orange: Estates Service 
Red: Legal 
Purple: External to Council (e.g. Scottish Government)
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