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Hermitage Park Regeneration - End of project report and evaluation report

Argyll and Bute Council · 12 September 2023
Back to Helensburgh & Lomond Area Committee — 12 September 2023 and its agenda

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ARGYLL AND BUTE COUNCIL HELENSBURGH AND LOMOND AREA
COMMITTEE
DEVELOPMENT AND ECONOMIC GROWTH 
12th September 2023 
HERMITAGE PARK REGENERATION - END OF PROJECT REPORT AND
EVALUATION REPORT 
1.0 EXECUTIVE SUMMARY 
1.1 The purpose of this report is to present the Helensburgh and Lomond Area
Committee with the End of Project Report and the Evaluation Report for the
Hermitage Park Regeneration project. It highlights key achievements,
ongoing obligations and associated risks of this project which received
£2.4m funding from the National Lottery Heritage Fund (NLHF) from a total
budget of £3.9m. 
1.2. The End of Project Report and the Evaluation Report demonstrate that the
project successfully performed against the approved purposes agreed with
NLHF and other funders.  Key findings were positive and show that the park
is much improved, well used and provides a range of benefits for the
community and the environment. 
1.3 Ongoing legal obligations for the Council include:
 6 year successful Green Flag Award
 10 year funded Management and Maintenance Plan
 20 year contractual period of grant 
1.4 The project is now complete, the project officer is no longer in post and the
majority of the funding has been drawn down with the exception of the final
payment of £100k. Although the final report has been submitted, at this time
the final payment cannot be claimed until the matter of the skate park has
been determined and this remains a risk to the project.  A table of project
risks is included in the body of this report.

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2.0 RECOMMENDATIONS 
Helensburgh and Lomond Area Committee are invited to: 
2.1 Note that the Parks for People NLHF project is now complete and the
project officer post has come to an end. 
2.2      Note the End of Project Report and the Evaluation Report and all that
has been achieved through the project. 
2.3 Note the Council’s continuing legal obligations. 
2.4 Note the risk to the Council in relation to the final drawdown of
£100,000 grant from NLHF.

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ARGYLL AND BUTE COUNCIL  HELENSBURGH AND LOMOND AREA
COMMITTEE 
DEVELOPMENT AND ECONOMIC GROWTH                          12th September 2022
HERMITAGE PARK REGENERATION - END OF PROJECT REPORT AND
EVALUATION REPORT 
3.0 INTRODUCTION 
3.1 The purpose of this report is to present the Helensburgh and Lomond Area
Committee with the End of Project Report and the Evaluation Report for the
Hermitage Park Regeneration project.  In addition the report highlights key
achievements, ongoing legal obligations and associated risks.
3.2 This committee report details how the project performed against the
approved purposes agreed with NLHF and other funders, with details
relating to; 
 Two capital contracts, Lot 1 – construction of passivhaus Pavilion and
Lot 2 – Landscape and Heritage 
 Community support and involvement
 The Activity Plan
 Handover arrangements and legal obligations
 Project financial performance
 Ongoing risks and issues 
3.3 Hermitage Park in Helensburgh is an important heritage asset and includes
the town’s ‘A' Listed war memorial and walled garden.  The Hermitage Park
Regeneration project (project) aimed to create a sustainable park for
residents and visitors to the area and a resource for the local community.  It
aimed to deliver outcomes related to the economy, health and wellbeing,
culture and heritage. It would also be a key contributor to the wider
regeneration of Helensburgh.

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3.4 The park was successful in its stage two funding application to the National
Lottery Heritage Fund (NLHF) for £2,333,247.  This was further increased in
March 2021 to £2,382,300, to help mitigate the impacts of Covid19 on the
delivery programme. The Council approved the NLHF Terms of Grant for the
conservation, development and reconfiguration of the recreational facilities of
Hermitage Park in Helensburgh on 21st January 2016 and permission to
start was granted by NLHF on 4th May 2016.
3.5 As set out in previous reports to Council, the broad aims were; 
 Restoration of historic fabric including A listed war memorial and
walled garden, pond and gates, old mill remains, Hermitage Well
and the Millig Burn paths, bridges and walls.
 Restoration/reinterpretation of historic planting, including open up
lines of site to improve safety of visitors.
 Celebration of heritage through interpretation and community
involvement – and upgrading of the paths and drainage to increase
access to the park.
 Reconsideration of the recreational elements which include the
children’s play park, bowling green, tennis courts, putting green and
recreational pavilion, shelter and toilets. 
4.0 RECOMMENDATIONS 
Helensburgh and Lomond Area Committee are invited to;
4.1 Note that the Parks for People NLHF project is now complete and the
project officer post has come to an end. 
4.2      Note the End of Project Report and the Evaluation Report and all that
has been achieved through the project. 
4.3 Note the Council’s continuing legal obligations. 
4.4 Note the risk to the Council in relation to the final drawdown of
£100,000 grant from NLHF. 
5.0 DETAIL 
5.1 The project has achieved all of the approved outcomes that formed part of the
approved funding arrangements with NLHF and other funders, and the End of
Project Report and the Evaluation Report provide full detail of this. The
highlights are detailed below. 
5.2   A significant landscaping restoration took place to improve the visitor
experience. A new play area created at a more appropriate location in the
park with an adjacent tarmac plaza as a multi-purpose venue for a range of

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recreational activities. Improvements were carried out to the grade 1 listed
war memorial and walled gardens items of significant heritage interest
have been preserved, improved and interpreted. Lighting and CCTV were
installed, a new drainage system introduced and the horticulture in the park
redesigned.  In total the landscaping contract cost £1,871,839 and further
details can be found within the appended End of Project Report.
5.3 A second capital contract was let to demolish the former park pavilion and
replace it with a new pavilion, built to passivhaus standards and housing a
community room (available for rent), a café facility (leased to an external
operator) and public toilets. The passivhaus standard is met by including triple
glazed windows, a PV array on the roof, an air source heat pump, extensive
insulation, and a heat recovery system which captures heat generated within
the building (including the café) and then filters and recirculates the heat
through the building. The cost of the pavilion, as per the final certificate, was
£958,041. 
5.4 Community support has been integral to the project and indeed the initial
impetus for the regeneration came from the Friends of Hermitage Park. We are
grateful for their constant and continuing support. In addition a wide range of
local individuals, organisations, societies and organisations have helped
deliver the park. At the outset the strapline for the park regeneration was
‘Growing our Park Together’ and the Evaluation Report demonstrates how this
has been achieved. At the final reporting stage to NLHF, the value of
community volunteering to the park was £179,860.
5.5 Community involvement continues in the park through regular volunteering
sessions and the continuing development of the demonstration garden. 
5.6 In addition to the capital elements of regeneration an activities programme
was also part of the funding from NLHF. The cost of the activities programme
was £408,925 and further details can be found within the appended End of
Project Report.
5.7 The park regeneration has also given direct employment opportunities. The
pavilion was built by a local company bringing economic benefits to the
community. The council directly employs a Park Supervisor, and additionally
one Kickstart trainee was taken on and has secured full time employment with
the Council. One regular volunteer secured employment with the National Trust
Scotland at Geilston Gardens. Although numbers vary seasonally, the Park
Pavilion café employs a core of six people.
5.8 During the period of NLHF funding, a Park Manager was also employed to
deliver the project and this was a key component of the successful delivery of
the project.
5.9 Visitor numbers are indicative of the value to the local community of Hermitage
Park. At the start of the heritage-led regeneration project, the target was to
increase a baseline level of use of 62,600 to a target of 78,048. The visitor

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figures for 2021 are 149,661, representing an increase of 92% beyond the set
target.
5.10 Hermitage Park has been awarded Green Flag status for four consecutive
years. Green Flag is an accepted mark of excellence for parks and
greenspaces.
5.11 With the end of NLHF funding, the Hermitage Park Manager post came to an
end on 30th June 2023 and a range of tasks and responsibilities were subject
to handover arrangements to colleagues in Roads and Infrastructure Services
and Property Services as detailed in the next section. 
6.0 HANDOVER ARRANGEMENTS
6.1 The Pavilion
The new Pavilion building was completed in 2020. Day to day running of the
Pavilion is the responsibility of Roads and Infrastructure Services, with
appropriate support relating to maintenance, statutory testing and repairs being
given by Property Services. Issues specific to the agreed lease with the café
tenant are handled by Estates.
6.2 Park maintenance
The NLHF supported park improvements and activities have helped make
Hermitage Park a valued space for the community. With the NLHF grant now
almost complete, it is important to have a newly established mechanism in place
to allow for the continuing delivery of quality activities and to maintain a quality
environment. This will help the park to remain as a valuable community asset.
A condition of the NLHF grant is that the approved 10 year Management and
Maintenance Plan is adhered to for a 10 year period after NLHF funding ends.
Additionally the park should achieve the Green Flag Award for six years. As the
Management and Maintenance Plan is the foundation for the quality demanded
by Green Flag, the two things are closely linked. Maintenance in the park is
currently carried out by the Park Supervisor supplemented by an agreed
programme of additional input, including (but not restricted to) annual regimes
for cutting grass, spraying weeds and cutting hedges. The budget annually for
employing the Park Supervisor and carrying out these operations sits with
Roads and Infrastructure Services.
Experience has indicated that additional maintenance is required on occasion
and this has been agreed at officer level - this level of support will be necessary
to maintain the standards contained within the approved Management and
Maintenance Plan, which are in turn necessary to meet the conditions of grant.
6.3 Income Generation
The NLHF funding award was given with the expectation that the park would
generate income which would contribute to the future sustainability of the park.

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This is done principally through the Pavilion building with rental income from the
café leaseholder, and rental income from groups using the community room. It is
important that the income potential is maximised going forward in order to
ensure that there is an income stream to support the future sustainability  of the
park. 
6.4 Community relationships and volunteering
Hermitage Park is fortunate to have been so ably supported by the local
community in terms of aspirations, funding and volunteering. The Friends of
Hermitage Park Association have been steadfast supporters and are redefining
their purpose with a view to providing continuing support now that their initial aim
of helping to establish a regenerated park is complete.
Their principal contact has been the Hermitage Park Manager, with support from
the Park Supervisor. With the ending of the Park Manager role, their principal
contact is now Roads and Infrastructure Services, again supported by the Park
Supervisor.
The practical arrangements for community volunteering in the Park have been
shared between the Park Manager and the Park Supervisor. These tasks will
remain with the Park Supervisor.
6.5 Summary of handover arrangements 
Certain actions have passed from the Park Manager and the wider team
working on the NLHF programme to mainstream Council working, and the
transition arrangements in place for this are in a table format in the End of
Project Report. 
6.6 Legal obligations of the NLHF grant include the following:
6.6.1 Standard terms of grant last for 20 years from project completion.  This
includes the application and all documents submitted in support of the
application.
6.6.2 Council to keep exclusive control over the property and not sell, let or part
with interest in, or give any rights over it to anyone else without approval
beforehand.
6.6.3 Council must maintain the property in good repair and condition and have
an agreed 10 year management and maintenance plan.  This was agreed
at an operational level in June 2023 and covers the period Dec 2022-Dec
2032.
6.6.4 Retain the Green Flag Award for a further six years. 
7.0 PROJECT FINANCES

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7.1 On 14th January 2016 Council approved the project. The approved amount at
this stage was £3.1m made up of a HLF award of £2.3m, council funding of
£280k and other funders.  The council underwrote £268k of funding which was
not required due to Sustrans and MOD funding being accessed.
7.2 Further funding was obtained internally within the Council and externally from
funding partners for a range of works, including a new car park and
enhancements to the new Pavilion to boost its climate change credentials.
7.3 Further additional works were identified and carried out within the park and the
new Pavilion. Additionally, impacts caused by COVID19 and the associated
conditions of lockdown made it necessary to extend the delivery timescale of
the project and, accordingly, the length of contract for the Park Manager. 
These works attracted additional external funding from various sources with
the extended contract for the Park Manager in particular being supported by a
financial uplift from NLHF. Therefore the final Approved Project Budget is
£3,923,270 and comprises the following;
Capital Costs  
Lot 1 £958,041.81 
Lot 2 £1,871,839.57 
Professional fees £355,374.49 
General additional costs £164,041.71 
Total Capital  £3,349,297.58
Revenue Costs  
Activity Plan £408,925.00 
Other revenue £165,048.00 
Total Revenue  £573,973
TOTAL  £3,923,270 
7.4 Income to support the park improvements came from a variety of sources, and
is summarised below;
Funder Amount
ABC £380,000
NLHF £2,382,300
MoD £253,000
Sustrans £335,332
War Memorial Trust £78,550
Section 75 £75,000
Other funders £105,355
Volunteer Time (in-kind) £102,090
M&M £47,200
EDST £104,317
ABC Capital £69,000

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£3,932,134 
7.5 The balance of costs against income therefore currently shows a project
underspend of circa £9k.  This underspend is due to an outstanding item of
work that will be completed this year. The project is therefore on budget, due to
the additional £69k previously allocated by Council.
7.6 Additionally there is an ongoing dispute with the contractor of Lot 1 – The
Pavilion, regarding payment and eligible cost issues. To date this has been
through two rounds of arbitration which have found largely in favour of the
Council, however the contractor has, till recently, been pursuing civil
proceedings on the matter. However the contractor has recently been subject
to Liquidation and the court action they initiated is currently paused to clarify
whether the liquidators wish to pursue. That is currently considered unlikely.
7.7 As members will be aware consideration is being given to the relocation of the
skate park from the Helensburgh waterfront site. Alternative sites are being
considered including Hermitage Park. Initial contact was made with NLHF to
seek their views on the Park as a possible location. NLHF have advised that
this would represent a change in the approved purposes and approved
masterplan and would require a heritage impact assessment undertaken by a
specialist consultant in historic parks and accompanied by plans, surveys etc
for consideration by NLHF.As a consequence the final drawn down of £100k
has been put on hold by NLHF pending further information being received in
regard to the councils position. This obviously represents a risk to the council. 
8.0 ONGOING RISKS
The following items are considered to be the major risk factors to the Council
regarding Hermitage Park. More detail on these risks can be found in the
appended End of Project Report (section 7). 
CURRENT RISKS / ISSUES
Description  Risk
Owner
Prob Imp  Mitigation

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NLHF final drawn
down of £100k is not
permitted due to
breach of purposes of
grant
Council High High
Skate park is located in a suitable spot in Helensburgh.  If
located in Hermitage Park a full suite of documents are
required by NLHF including; a  heritage impact assessment
undertaken by a specialist consultant in historic parks, H&S
risk assessment, statement from planning department,
survey of park users and stakeholders, the local community
and Friends group to gauge public opinion, an updated and
fully funded management and maintenance plan explaining
how skate park will be maintained over 20 years, an
updated Pavilion business plan, statement of impact on
Green Flag award.  This requirement is legally binding in
order to draw down funds and not be liable for clawback.
Income Generation
opportunities are
missed, affecting park
sustainability
(condition of grant)
R&I Low High
Ensure recharging of maintenance, service and service
supply costs to café leaseholder are carried out, with funds
going to approved earmarked reserve. Continue to market
and manage community room
Maintenance requires
to be to Green Flag
standards for a period
of six years (condition
of grant and
reputational risk)
R&I Low High
Ensure that the obligations within the approved
Management and Maintenance Plan continue to be
delivered.
Level of community
involvement reduces.
Reduction in
volunteering
opportunities in the
Park.
R&I Med High
Encourage existing partnerships and develop new
partnerships. Keep good communications with Friends of
Hermitage Park. Park Supervisor to continue regular
volunteering sessions. Develop a clear structure for these
with clear learning points
External funding
opportunities are
missed
R&I Med Med
Encourage Friends of Hermitage Park to continue to target
small pockets of funding for agreed purposes, and offer
support as and when required.
Existing legal
agreements lapse R&I Low Med Finalise/review when necessary agreements with UHI and
FoHPA 
9.0 CONCLUSION
9.1 The Hermitage Park Heritage-led Regeneration project has achieved its aim of
creating a quality greenspace for the community and visitors to Helensburgh,
and provides an ongoing quality resource for their enjoyment and a venue for
ongoing volunteering and learning. The quality is evidenced by the Green Flag
Awards received by the park. The park is a key location within the wider
regeneration of Helensburgh and offers a venue for people to enjoy recreation,
keep fit and healthy, meet friends and participate in training and educational
activities. Furthermore it offers local employment opportunities through the cafe.
9.2 The Agreed Purposes that form part of the funding contract with NLHF and other
funders have all been met and delivered. Those Agreed Purposes addressed

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the concerns expressed at the time by the community and, as such, those
community concerns have also been met.
9.3 The project however, is not able to complete its final financial NLHF draw down
of £100k until a decision is made on the potential location of the skate park in
Helensburgh.  In addition, there is the risk of claw back should the council go
ahead with this proposal.  This is because NLHF have confirmed that locating
the skate park in Hermitage Park is not part of the agreed purposes of the £2.4m
grant.  Should the proposal go ahead NLHF would require a whole park
assessment to be submitted for their consideration.
9.4 With the end of NLHF funding this Green Flag Award winning park is a valuable
mainstream council asset sitting within Roads and Infrastructure Service
however it is important that the council continue to deliver on the legal
obligations of the grant contract and there is on-going management and
maintenance of this key community asset. 
10.0 IMPLICATIONS
10.1 Policy   This projects supports delivery of the SOA
in particular outcome 6, that we live in
safer, stronger communities and the Local
Development Plan and Economic
Development Plan, Local Biodiversity
Action Plan.
10.2 Financial   1) Roads and Infrastructure Services have
a budget for park maintenance.  Income
from the Pavilion café and community will
contribute to the sustainability of the Park.
2) NLHF funding of £100k remains to be
drawn down – see risk. 
10.3  Legal   20 year contractual grant agreement, 10
years management and maintenance as
per plan and a further six years Green Flag
Award.
The location of a skatepark within
Hermitage Park would constitute a change
to the purposes of grant.
10.4  HR   Will be taken forward by existing staff.
10.5  Fairer Scotland Duty:   
10.5.1   Equalities -
protected characteristics 
Hermitage Park and the new pavilion are
fully accessible.

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10.5.2   Socio-economic
Duty 
Provides opportunities for communities and
business to access quality spaces. 
10.5.3   Islands  n/a
10.6 Climate Change  Climate change benefits are delivered by
the new passivhaus pavilion and the
sustainable drainage system.
10.7 Risk  It is a condition of NLHF grant that Green
Flag status is maintained.
NLHF funding of £100k remaining to be
draw down is at risk.
10.8  Customer Service  Improved facilities for customers. 
Kirsty Flanagan
Executive Director with responsibility for Development and Economic Growth
Policy Lead Robin Currie
4th August 2023                                                  
For further information contact:
Arlene Cullum, Snr Economic Regeneration Officer, Transformation Projects and
Regeneration.
Tel: 01436 658727 
Audrey Martin, Transformation Projects and Regeneration Manager, Transformation
Projects and Regeneration.
Tel: 01546 604180 
APPENDICES
Appendix 1  Hermitage Park End of Project Report 
Appendix 2  Hermitage Park Evaluation Report