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Agenda reports pack

Argyll and Bute Council · 11 June 2024
Back to Helensburgh & Lomond Area Committee — 11 June 2024 and its agenda

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Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
4 June 2024 
NOTICE OF MEETING 
A meeting of the HELENSBURGH & LOMOND AREA COMMITTEE will be held ON A HYBRID
BASIS IN THE PILLAR HALL, VICTORIA HALLS, HELENSBURGH AND BY MICROSOFT
TEAMS on TUESDAY, 11 JUNE 2024 at 9:30 AM, which you are requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST 
3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 12 MARCH 2024 (Pages 3 - 20) 
4. PUBLIC QUESTION TIME 
5. POLICE SCOTLAND UPDATE (Pages 21 - 24)  
Update from Inspector Bart Simonis 
6. ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORTS 
(a) Hermitage Academy (Pages 25 - 44)   
Report by Executive Director with responsibility for Education 
7. AREA PERFORMANCE REPORT - FQ4 2023/24 (Pages 45 - 80)  
Report by Executive Director with responsibility for Customer Support Services 
8. ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP
PERFORMANCE REPORTS - FQ3 AND FQ4 2023/24 (Pages 81 - 110)  
Report by Head of Strategic Planning, Performance and Technology, Argyll and Bute
Health and Social Care Partnership 
9. ROADS AND INFRASTRUCTURE SERVICES UPDATE (Pages 111 - 114)  
Report by Executive Director with responsibility for Roads and Infrastructure Services
Public Document Pack

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10. HELENSBURGH OUTDOOR MUSEUM - ARTS STRATEGY UPDATE JUNE 2024
(Pages 115 - 132)  
Report by Executive Director with responsibility for Development and Economic
Growth 
11. SUPPORTING COMMUNITIES FUND 2024/25 (Pages 133 - 146)  
Report by Chief Executive 
12. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE (Pages
147 - 158)  
Report by Executive Director with Responsibility for Development and Economic
Growth 
13. REQUEST FOR FINANCIAL ASSISTANCE FROM HELENSBURGH AND
DISTRICT TWINNING ASSOCIATION (Pages 159 - 164)  
Report by Executive Director with Responsibility for Legal and Regulatory Support 
14. APPOINTMENTS TO OUTSIDE ORGANISATIONS (Pages 165 - 172)  
Report by Executive Director with responsibility for Legal and Regulatory Support 
REPORTS FOR NOTING 
15. DRAFT HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN (Pages
173 - 176) 
Helensburgh & Lomond Area Committee 
Councillor Math Campbell-Sturgess Councillor Maurice Corry
Councillor Graham Hardie Councillor Fiona Howard (Vice-Chair)
Councillor Mark Irvine (Chair) Councillor Paul Donald Kennedy
Councillor Ian MacQuire Councillor Gary Mulvaney
Councillor Iain Paterson Councillor Gemma Penfold   
Contact: Julieann Small, Senior Committee Assistant - 01546 604043

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MINUTES OF THE MEETING OF THE HELENSBURGH & LOMOND AREA COMMITTEE HELD ON
A HYBRID BASIS BY MICROSOFT TEAMS AND IN THE MARRIAGE SUITE IN THE
HELENSBURGH AND LOMOND CIVIC CENTRE 
ON TUESDAY, 12 MARCH 2024 
Present: Councillor Gemma Penfold (Chair) 
Councillor Math Campbell-Sturgess
Councillor Maurice Corry
Councillor Graham Hardie
Councillor Fiona Howard
Councillor Mark Irvine 
Councillor Paul Donald Kennedy
Councillor Ian MacQuire
Councillor Gary Mulvaney
Councillor Iain Paterson 
Attending: Stuart McLean, Committee Manager 
Hugh O’Neill, Network and Standards Manager
Stuart Watson, Assistant Network and Standards Manager
David Allan, Estates and Property Development Manager
Ross McLaughlin, Head of Commercial Services
Colin Young, Strategic Transportation Delivery Officer 
Douglas Whyte, Housing Strategy Manager
David Hagerty, Community Development Officer
Stuart Green, Corporate Support Manager 
Sonya Thomas, OD Project Officer 
Dianne Richardson, Helensburgh CARS Project Officer
Brendan Docherty, Education Manager 
Allison Smith, Head Teacher, Kilcreggan Primary School 
Carolyn Randall, John Logie Baird Primary School
Inspector Bart Simonis, Police Scotland 
1. APOLOGIES 
The Chair welcomed everyone to the meeting. 
There were no apologies for absence. 
2. DECLARATIONS OF INTEREST 
Councillor Maurice Corry declared a non-financial interest in relation to item 8 of the
agenda (Supporting Communities Fund – Monitoring of projects funded), due to being the
director of Project 81 Youth & Community Enterprise Ltd. He advised that he would
remain in the meeting during the consideration of this item.
Councillor Mark Irvine declared a non-financial interest in relation to item 9 of the agenda
(Housing Services Activity Update - Strategic Housing Investment Plan (SHIP) – Annual
Update), due to being on the board of Argyll Community Housing Association. He advised
that he would remain in the meeting during the consideration of this item. 
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3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 12 DECEMBER 2023 
The Minute of the meeting of the Helensburgh and Lomond Area Committee, held on 12
December 2023 was approved as a correct record. 
Councillor Math Campbell-Sturgess joined the meeting during consideration of the
following item of Business. 
4. PUBLIC QUESTION TIME 
Having noted that there were members of the public in attendance, the Chair invited them
to submit any questions they may have.     
Kenneth Lockhart, Cardross Cycle Path Action Group
Since the year 2000, Argyll and Bute Council have been discussing and have partially
implemented a cyclepath between Helensburgh and Dumbarton. There have been lengthy
delays in delivering this route for a variety of reasons. We note from the previous minutes,
the delivery of this path is a stated Council Priority.  24 years on, anticipated completion is
still some years away.  On behalf of the community of Cardross, The Cardross Cyclepath
Action Group would like to ask:
What assurances can the Helensburgh and Lomond Area Committee give to the
community of Cardross that construction of the cyclepath, as a stated Council Priority, will
be given the highest priority in terms of both staff and financial resources?
How can the community of Cardross and the Cardross Cyclepath Action Group best
support Argyll and Bute Council in delivering this sustainable travel route?
The Committee members agreed that they all wished the cyclepath to be completed and
that they were aware of issues and assured Mr Lockhart that the cyclepath remained a
priority. 
Councillor Mulvaney highlighted his frustration regarding the lack of progress and
welcomed the support of the community to get this over the line. Councillor Mulvaney
suggested that if landowners got the message of this support for the cyclepath it may be
helpful to move the project forward. The Committee Manager advised that with
permission, he would share Mr Lockhart’s contact details with the designated officer.
Norman McNally, Helensburgh Community Council
I read that both the Ryder Community Engagement exercise and the Collier Retail Study
have been instrumental in finalising the bid selection for the Waterfront site. 
My question concerns the Helensburgh Waterfront Community Engagement Reporting
carried out by Ryder Architecture, Glasgow.
This stakeholder engagement was carried out over the course of a week between 17 and
23 June 2023.The architects had prepared five sets of themed image panels “illustrating
the range of options currently being put forward for the Waterfront site in terms of broad
function or type”. 
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Ten scheduled events were held in which a total of 83 people participated. The Report
was published in September 2023. Attendees were invited to identify any images they
liked or disliked (green and red dot-sticking) and discuss the pros and cons of each option. 
The Report uses a wide range of loose descriptions to indicate the frequency of
similarities in feedback gathered, and thus attempts to arrive at some important Key
Findings. Words such as: 
Everyone, Most, Many, Some, Several, Others, Few, Small number and further vague
descriptors such as mixed feedback, positive feedback, very popular, positively received,
even ‘close to the hearts’ 
In developing the feedback descriptions above, the author(s) will have had the dot-tally
from each option to hand; one trusts the above commentary is based upon the numerical
dot-sticking feedback gathered over those ten sessions. I am concerned that this verifying
data remains absent from public view, particularly in the light of the Council’s declared
reliance on this study. 
My question is this. 
Can the Council affirm that the selected development will meet the Key Findings criteria
laid out the Ryder Report? 
Which of the five alternative themes offered by Ryder Architecture received the greatest
positive, and which alternative theme received the greatest negative Stakeholder
Engagement returns? 
Will the Council publish the actual (positive and negative) dot-tally data that relate to each
of these five options?
The Estates & Property Development Manager advised that they had recently received
information from the consultants and that the engagement consultants gave advice on
how they would like to take things forward and where they would like to set it up. Mr Allan
highlighted that the idea of the consultation was to reach parties who had not previously
engaged with the Council, to get their views and find out why their views were what they
were. It was highlighted that from the engagement study there was no strong consensus
with many different views. Mr Allan advised that he would provide a written response in
detail to Mr McNally following the meeting. 
The Head of Commercial Services advised that the engagement report was based on
engagement workshops carried out in September 2023, reinforcing that there was no
consensus on any of the 5 options.
Mr Allan advised that the engagement exercise was an additional step undertaken by the
Council to encourage people who were not engaging to give their views and that there
would still be statutory consultation on any application by way of the planning process.
Cameron Foy, Helensburgh Community Council 
At the last Area Committee meeting Councillor Mulvaney wrongly stated that supporters of
Helensburgh skatepark were “re-writing history” in relation to the location of a skatepark
on the waterfront development.  A permanent skatepark on the waterfront in Helensburgh
town centre was promised by Argyll & Bute Council in its Masterplan adopted back in
2012 after lengthy public consultation. 
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Is the Council still committed to delivering the key elements of its approved Masterplan,
including limiting commercial development to 2,600 sq m gross, and space for a skatepark
as intended? 
The Estates & Property Development Manager confirmed that this is built into the
Masterplan and none of the proposals would exceed that space. Mr Allan also advised
that as agreed at the September 2023 Area Committee, the skatepark would be located
on the Waterfront unless a more suitable location was identified.
Peter Brown, Helensburgh Community Council
Question 1 and 2
The agenda for the H&L Area Committee meeting states that the Committee will be asked
to pass a resolution to exclude from the public Appendices B, C and D of the Pierhead
development item.  These Appendices are referenced in the overview briefing as:
• Appendix B - a summary of the five proposals received.
• Appendix C - council officers' assessment of the five proposals, and selection of 2
preferred bidders, and
• Appendix D - Avison Young's review of the proposals. 
I would firstly like to remind Councillors of the statement in the Council's Constitution
which says: 
All decisions of the Council, or any Committee or Sub-Committee will be made in
accordance with certain immutable principles, which includes "A presumption in favour of
openness". 
The reason given for exempting these Appendices is given as Paragraph 9 of Part I of
Schedule 7A of the Local Government (Scotland) Act 1973, which is: "Any terms proposed
or to be proposed by or to the authority in the course of negotiations for a contract for the
acquisition or disposal of property or the supply of goods or services." 
But this paragraph is qualified by Part II of Schedule 7A in Paragraph 4 which says
"Information falling within paragraph 9 of Part I above is exempt information if and so long
as disclosure to the public of the terms would prejudice the authority in those or any other
negotiations concerning the property or goods or services." 
Would Councillors agree therefore that at least Appendices B and C should be able to be
shared with the public without prejudicing any negotiations as long as any financial
information was redacted and that, only if these Appendices are made public will this
committee be fulfilling the Council's Constitutional requirement in favour of openness? 
If these Appendices are not shared, can Councillors confirm that full minutes of the
exempt section will be provided?  As a reminder, section 50C of the Local Government
Act says: 
Inspection of minutes and other documents after meetings.
a. After a meeting of a local authority the following documents shall be open to
inspection by members of the public at the offices of the authority until the
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expiration of the period of six years beginning with the date of the meeting,
namely—
a. the minutes, or a copy of the minutes, of the meeting, excluding so much of
the minutes of the proceedings during which the meeting was not open to
the public as discloses exempt information;
b. where applicable, a summary under subsection (2) below;
(2) Where, in consequence of the exclusion of parts of the minutes which disclose exempt
information, the document open to inspection under subsection (1)(a) above does not
provide members of the public with a reasonably fair and coherent record of the whole or
part of the proceedings, the proper officer shall make a written summary of the
proceedings or the part, as the case may be, which provides such a record without
disclosing the exempt information. 
The Committee Manager advised that appendices B, C and D would be considered in
private in terms of the Local Government (Scotland) Act 1973 and that the minutes of any
Council Committee are never a verbatim record. The Committee Manager advised that he
would provide Mr Brown with a summary of any relevant discussions had at the item,
confirming that this would not include any commercially sensitive information.
Question 3
The Disposal of Land by Local Authorities (Scotland) Regulations 2010 makes clear that
councils do not need to get the best price for a piece of land.  Specifically: 
4. -(1) The circumstances in which a local authority may dispose of land for a
consideration less than the best that can reasonably be obtained are that -
• the local authority is satisfied that the disposal for that consideration is reasonable;
and
• the disposal is likely to contribute to the promotion or improvement of-
(a) economic development or regeneration;
(b) health;
(c) social well-being; or
(d) environmental well-being. 
The overview document, which is the only one that we can see, says repeatedly that the
bids selected are the "best value for the council".  Can Councillors reassure us that they
know they are not obliged to accept the best price for this site? 
The Head of Commercial Services advised that The Disposal of Land by Local Authorities
(Scotland) Regulations 2010 is a statute that they work to and that there are a variety of
different mechanisms for choosing the preferred bidder for any site. In this particular
project there are 5 recognised criteria, price, community benefit, risk, deliverability and
economic benefit.
Question 4
At the weekend, I sent all Councillors Helensburgh Community Council’s summary of the
Colliers Retail Study Update.  I will not attempt to summarise all of that detail here, but I
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can update it based on information that we received from Colliers yesterday through David
Allan. 
Our primary concern with the Retail Study Update is that Colliers have significantly
underestimated the existing retail floorspace in the town centre.  Colliers said that they
had taken the floorspace figure from an Experian Goad Category Report, and that the list
of shops and their individual floorspaces “do not materially impact the conclusions of the
retail impact assessment”.  But they do, if the list of shops and floorspaces is wrong.   
We obtained the underlying Experian data yesterday.  This data, supposedly specifically
created for Helensburgh, said that Val’s Toy Shop on the front was part of the Jolly Giant
Toy Superstore and therefore was a significant multiple retailer.  Unbelievably, The Jolly
Giant Toy Superstore went into receivership in 2002. 
Given this kind of hole in the data, it may come as no surprise to the committee that we
can demonstrate definitively that the floorspace figure that Colliers have used for 2023 is
too low, for both convenience and comparison shops.  What that means is that their
conclusion is wrong and, in fact, that any expansion of food (convenience) stores will
close down some of our existing shops. 
A similar position applies to the Colliers’ comparison floorspace and conclusion but, more
significantly, the comparison sales percentages have been based on very old figures, from
2007.  We asked Colliers what error margins should be applied to allow for such old data,
to which they responded “Error margins are not applied to retail assessments, as they are
reviews by market specialists based on specific scenarios using data from multiple
sources.” 
There is also a crucial figure in the Colliers calculations, which is the “benchmark sales
density”.  If this is too low, it will suggest that more floor area is required.  Colliers have
told us that “The benchmark sales density was provided by Experian and is a national
figure that is based on the average sales density of all comparison retailers, including
multinational and small independent retails. It must be appreciated that a benchmark sales
density for comparison goods is difficult to estimate…” 
We have examined another Retail Capacity Study, prepared by Nexus Planning for
Newry, Mourne and Down District Council in April 2022.  This report said “…there are no
robust, industry standard benchmark sales densities for calculating the turnover of smaller
independent retailers that typically make up the majority of the comparison provision of
town centres. Moreover, the trading levels of comparison retailers can fluctuate
significantly depending on a number of localised variables, most notably the location of the
retailer relative to similar providers. 
“As such, we adopt a standard approach that comparison goods retailers across the Study
Area are trading ‘at equilibrium’ at 2022, meaning that we adopt the survey derived
turnover of each facility, and examine capacity by measuring the growth in available
expenditure to 2035.” 
So this consultancy, which was the UK’s Town Planning Consultancy of the Year in 2020,
calculates required capacity in a completely different way.  Using the same approach
shows that in either Scenario 1 or Scenario 2, Helensburgh Town Centre will need
600sqm less of comparison retail by 2033. 
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My underlying question is this – given the holes and inconsistencies in Colliers underlying
data and resulting conclusions, will Councillors accept that there is clear evidence that
additional retail in Helensburgh’s town centre will adversely affect our existing shops? 
The Estates & Property Development Manager advised that they have referred back to
Colliers for responses to the questions and are happy to pass on any further questions
that can be looked into. Mr Allan advised that as a town centre site there is no requirement
for any retail impact assessment or retail study due to national and local policy and that
the work undertaken was additional and that the Council had went beyond what was
required. 
The Head of Commercial Services highlighted that this it is a town centre site and is for
mixed use and that retail is nationally and locally found to stimulate footfall in town centre.
Sarah Davies, Helensburgh Community Council
Question 1 
At the last meeting of the Helensburgh and Lomond Area Committee I asked about the
allocation of the recently awarded £20 million from the Westminster Governments
Levelling up Fund. 
I was assured that the Council would be looking in to this. As yet 5 months later we have
heard no further updates on this matter despite the very public budget discussions. 
My question is when will this money be allocated, who will make this decision and when
will the Argyll and Bute residents be consulted about this? 
I understand that this money needs to be allocated to ready to go projects. Might I suggest
that there are three such projects in Helensburgh and Lomond which would welcome the
money, the pier regeneration project, the community plan to buy and develop the Tower
Cinema and Arts Centre and last but not least the development of our Waterfront into a
Public leisure area with a state of the art Skatepark, public event space, pop up shops and
coach parking. 
I am also very concerned that given that this is a General Election year that this money
identified for Argyll and Bute if not used may well be lost.  
Councillor Penfold advised that a report on the Levelling Up Fund would be considered by
the Policy and Resources Committee in due course. 
Councillor Mulvaney highlighted that at the moment the process is driven by the UK
government who are having discussions with officers and that the Council have to work to
their criteria. It was advised that the report with shortlisting of projects would be going to
the Policy and Resources Committee in the near future. 
Question 2 
Helensburgh in Motion Active Travel Study 
Engagement with the community is always welcome. As a community council we were
very happy to be involved. We advertised this widely, shared our community contacts and
invited the consultants to our monthly meeting. Unfortunately due to the short period of the
consultation this didn’t happen. Now In paragraph 1:2 of the executive summary page 155
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it suggests that this consultation was on the Helensburgh section of the Dumbarton -
Helensburgh cycleway. At no point was it made clear that this was the purpose of the
survey. Can you assure us that further consultation will take place on the preferred route
and that this is not the only consultation? 
We also have concerns in paragraph 4:13 on page 160 that there is a role for volunteers
to support the maintenance of the cyclepath because the Roads and Infrastructure
Service have previously stated they do not wish to adopt sections of cyclepath remote
from the road. The Community Council and other groups willingly coordinate volunteers to
clean the beach and tend to the shrub beds maintaining cycle paths would be quite a
different matter for which we have neither the expertise or the equipment. 
Councillor Penfold advised that this question would be passed onto the Strategic
Transportation Delivery Officer who would provide a response to Ms Davies. 
Question 3 
On the agenda today Item 12 pages 123-128 is an item Area Plans Update. As the Chair
of the Helensburgh and Lomond Community Planning Group I can report we have already
had this presentation. It would appear that the Area Committee, the Community Planning
Partnership along with Community Councils and community groups will have a significant
role to play in the production of these plans. I would like to ask how you as a committee
feel we can all better work together to produce an area plan for Helensburgh and Lomond
which truly represents the needs and aspirations of the local community? 
Councillor Corry confirmed that he would welcome any suggestions in this regard from Ms
Davies. 
Jackie Hood, Helensburgh Skatepark Group 
The Helensburgh Skatepark Project carried out a poll which got 123 responses, 73%
wanted the Skatepark to remain on the waterfront, 15% supported a move to Kidston Park
and 12% didn’t mind where they just wanted a Skatepark. This poll showed a clear
preference for the skatepark to remain on the waterfront despite the size restrictions
imposed by the council planning conditions. However, should Kidston Park be deemed by
the current feasibility study to be a suitable alternative location for our community
skatepark, and the skatepark is forced to move to this location, can the Council confirm
that the replacement ramps will be allowed to remain on the waterfront location until the
alternative park is constructed and operational so that there is no further loss of amenity
for our young people?. They have already had to endure 3 years without a skatepark. We
need confirmation that the temporary ramps can remain on the pierhead site until a new
facility is up and running. 
Can the Council also confirm that any funds left over from the £80,000 after the feasibility
study has been concluded, will be put towards the planning, design and construction of a
permanent skatepark? 
The Estates & Property Development Manager advised that due to planning
considerations an alternative location would need to be agreed before relocating it.  
The Head of Commercial Services advised that at the December Area Committee there
was a preference for further investigations into Kidston Park and also Hermitage Park and
that investigations in this regard are ongoing. Mr McLaughlin confirmed that that there
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would be a skatepark on the waterfront site until such time and any revised relocation
proposal is agreed. 
The Estates & Property Development Manager confirmed that any funds left over from the
£80,000 after the feasibility study would be used to facilitate the new development. 
Angela Anderson, Plastic Free Helensburgh 
Following on from the question I raised last quarter on drainage and flooding going back to
August, and increasing and more disruptive as the year progressed, I received a reply that
routine gully cleaning would take place in March. 
Since the last area meeting you are all no doubt aware of multiple rainfall events.
The gully gratings across the town are blocked or barely porous with grit. Sinclair Street
runs ankle deep in water as do adjacent streets. East and west streets are flooding and
spilling across verges overwhelming French drains which were never intended to cope
with street flooding and flooding down to the back of houses. Across the street, shops and
tea rooms flooding of gardens and houses is the talk of the ‘steamie’. 
I also understand the gully cleaning apparatus is currently loaned to the Dunoon depot.
Gullies taking three days to clear are deemed slow draining and as the water doesn’t
stand on sloping streets they are outwith the metric. Our campaign for the town to take
better care of what goes into drains is still on hold. 
My question is can the Committee ensure that our streets are adequately husbanded
going forward, the gutters adequately cleaned to prevent gully covers blocking, the gullies
kept clear and that there is a serious exercise to ameliorate the problems to households
from flooding from the roads?. 
Some of this may well be expensive but the predictions are that these weather patterns
will be the norm as climate change bites. There is a willingness across the town to look
after our environs but an increasing feeling that the Council doesn’t care. We know that
the Council and staff are hard pushed. 
Councillor Penfold advised that the Committee would speak to officers regarding the
gulley cleaning and maintenance and encouraged members of the public to report any
dog fouling either to the Council directly or to their local Councillors. 
Councillor MacQuire advised that he had submitted reports in relation to gulley cleaning in
the Colquhoun Square and West Princes Street and that these were cleared, adding that
he had put in a further report for Sinclair Street and West Clyde Street and that these
should be cleared within the month. 
Polly Jones 
The Committee Manager read out the below question submitted by Polly Jones: 
Please can you set out, including in writing, what the process is to appeal the decision by
the Helensburgh and Lomond Area Committee on the successful waterfront tender, for: 
1. another tender bidder
2. A community council
3. Members of the public
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The Head of Commercial Services advised that he would refer this question to the
Council’s Monitoring Officer who would follow up with a written response. 
Fiona Baker 
In light of the recent eye-watering 10% increase in Council Tax, imposed during a cost of
living crisis, and with Argyll and Bute Council having over £96 million in reserves, over
£8m of which is unallocated, and an award of some £20 million of Levelling Up funds, can
the Councillors explain why there is continued insistence that the pierhead site must be
sold off to the highest bidder and generate at least £1m for Council coffers? 
It seems with all this extra income and the Council’s reserve funds there is no need to
destroy Helensburgh’s prime waterfront site with a retail development we don’t want or
need.  As a town centre retailer and member of the Helensburgh Business Group I can
advise that Councillor Hardie has not asked our view on the development and his
anecdotal 75% of local retailers are in favour is incorrect. 
The Collier’s Retail Study, for all its many flaws, as pointed out by Dr Brown of
Helensburgh Community Council, advises Helensburgh is above the national average on
provision of all kinds of shops, but behind on leisure.  And with approximately 21 vacant
shops this suggests we do not need any more shops, but we do need more public
amenity. There will always be leakage, as there is leakage from other areas to
Helensburgh for our specialist independent shops, and as you can order your food
shopping from your preferred retailer and have it delivered to your door thinking a new
supermarket will stop leakage is a fallacy.  
If the political will was to listen to the evidence based representations and pleas of
residents to provide people with the amenities we so desperately need to attract and
retain local spending and visitors, a community focussed development, a real investment
in the town’s future,  which the majority desire, could proceed.  The funds available to the
Council clearly demonstrate that the £1m price tag for our town’s future is not a purely
fiscal issue so please can you explain this unjustified financial argument? 
The Estates & Property Development Manager highlighted that the Waterfront is a mixed
use site and that the Council had invested a substantial amount of money into the Leisure
Centre and advised that there has been a lot of investment into Helensburgh over the
years to bring people into the town and added that the mixed use nature of the site is key
to encouraging people into the town centre. 
The Head of Commercial Services highlighted that there are a number of open spaces in
Helensburgh including Colquhoun Square, The Civic Centre and Hermitage Park and
advised that the item on the agenda was not about one bidder but to confirm further
investigations into two bidders with subsequent interviews in advance of a preferred
bidder being identified. 
The Committee confirmed that they would be looking at and discussing every proposal
before coming to a decision that would be best for the town. 
Michael Darcy 
I am here today regarding the deforestation of mature semi-natural woodlands at
Blairvadach, including 7 out of the 9 giant redwoods that were there, which sequestrates
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more carbon than any other tree in the world and Scotland only has around 4% of mature
natural woodlands left so all remaining fragments are very precious to this type of nature
crisis. The new national planning framework 4 recognises this in law and seeks to protect
ancient woodlands from development and the community in Rhu fought for tree
preservation orders for Blairvadach and Argyll and Bute Council delivered the Tree
Preservation Orders in 2018, this made the Community think that the trees would be
protected and any development would be nature sensitive. In 2020 the children in Rhu
and staff at the primary planted hundreds of tree saplings and the community is being
responsible and climate aware but why is the Council betraying us by signing death
warrant for mature woodlands? 
Will the Council commit to giving back to the community what is left of Blairvadach Woods
so that we can ensure mature trees continue to sequestrate the carbon, purify the air and
water, provide homes to owls, hedgehogs and bees and all who live there?  
The Committee highlighted their disappointment at hearing what had happened and
agreed to contact Planning Officers to look into the matter as a matter of urgency. 
The Committee Manager advised that if the land was owned by the Council there is a
Community Asset Transfer process in place and agreed to put Mr Darcy in contact with
the relevant officer. 
5. POLICE SCOTLAND UPDATE 
Consideration was given to an update which provided information on the ongoing work of
the Service and information on yearly crime statistics; the support on the 16 days Against
Gender Based Violence campaign; fraud prevention and awareness, specifically relating
to scam calls; personal safety inputs provided to Lomond and Argyll Advocacy Service
staff and the success at the Divisional Recognition Awards 2023. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the information
provided in the report. 
(Reference: Report by Inspector Bart Simonis, Police Scotland, submitted) 
6. AREA PERFORMANCE REPORT - FQ3 2023/24 
Consideration was given to the Area Performance Report for financial quarter 3 of
2023/24 (October to December 2023) which illustrated the agreed performance measures
for this period. 
Decision 
The Helensburgh and Lomond Area Committee: 
1. noted and considered the performance and supporting commentary as presented; 
2. noted that upon receipt of the Quarterly Performance Report the Area Committee
should contact either the Responsible Named Officer or the Organisational
Development Project Officer with any queries; and 
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3. noted that work was ongoing and to respond to the Organisational Development
Project Officer with requests or comments regarding the layout and format of the
Performance Report and Scorecard. 
(Reference: Report by Executive Director with responsibility for Customer Support
Services, dated 7 February 2024, submitted) 
Councillor Paul Kennedy joined the meeting during consideration of the following item of
Business. 
7. PRIMARY AREA ATTAINMENT REPORT: HELENSBURGH AND LOMOND 
The Committee gave consideration to a report and a presentation which provided a range
of key information about primary school provision in the Helensburgh and Lomond area
during the school session June 2023 to January 2024 and reported the national collection
of attainment and achievement data from June 2023.  
Decision  
The Helensburgh and Lomond Area Committee considered and noted the information
provided within the report and presentation.  
(Reference: Report by Executive Director with responsibility for Education dated March
2024, submitted) 
8. SUPPORTING COMMUNITIES FUND - MONITORING OF PROJECTS FUNDED 
The Committee gave consideration to a report which highlighted the positive outcomes of
the Council’s Supporting Communities Fund in 2022/23 for communities in the
Helensburgh and Lomond area. 
Decision 
The Helensburgh and Lomond Area Committee: 
1. noted and consider the positive contribution of the Supporting Communities Fund
detailed in section 4 of the report and the attached table; and 
2. noted that a total of £1,675.50 in unspent funds had been returned and agreed that this
would be included in the distribution of the Supporting Communities Fund for 2024/25. 
(Reference: Report by Chief Executive, dated 9 February 2024, submitted) 
9. HOUSING SERVICES ACTIVITY UPDATE - STRATEGIC HOUSING
INVESTMENT PLAN (SHIP) - ANNUAL UPDATE 
Consideration was given to a report which provided an update on Housing Services
activity and the delivery of the Local Housing Strategy within the Helensburgh and
Lomond area. 
Decision 
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The Helensburgh and Lomond Area Committee considered and noted the contents of the
report. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated January 2024, submitted) 
10. ROADS CAPITAL RECONSTRUCTION PROGRAMME 2024/25 
The Committee gave consideration to a report which included a draft programme for roads
reconstruction schemes for 2024/25 in the Helensburgh and Lomond area. 
Decision 
The Helensburgh and Lomond Area Committee: 
1. provided comments on the draft programme contained at appendix 1 of the report,
which were noted by the Head of Roads and Infrastructure Services; and 
2. noted that the programme would go forward to the Environment, Development and
Infrastructure Committee on 21 March 2024 for endorsement. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated February 2024, submitted) 
11. PROPOSED ARGYLL AND BUTE COUNCIL (OFF STREET PARKING PLACES
AND CHARGES) (HELENSBURGH) (AMENDMENT) ORDER 202_ 
The Committee gave consideration to a report which provided an update on the proposed
Traffic Regulation Order “The Argyll and Bute Council (Off Street Parking Places and
Charges) (Helensburgh) (Amendment) Order 202_” (hereafter, the “TRO”) and provided
detail of a single objection to the draft traffic regulation order. 
Decision 
The Helensburgh and Lomond Area Committee agreed that the draft “The Argyll and Bute
Council (Off Street Parking Places and Charges) (Helensburgh) (Amendment) Order
202_” TRO be made with the following amendment: 
• that the Order is amended to designate this area for coaches and limit the stay to 20
minutes maximum. 
(Reference: Report by Executive with responsibility for Roads and Infrastructure Services,
dated March 2024, submitted) 
At this point, the Chair ruled and the Committee agreed to vary the order of Business and
take agenda item 17 (Helensburgh Waterfront Development (Commercial Area) – Update
& Shortlisting of Final Offers) next. 
The Chair advised that should Members wish to discuss the content of appendices B, C
and D of the following item there would be a requirement to agree to exclude the press
and public. 
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12. HELENSBURGH WATERFRONT DEVELOPMENT (COMMERCIAL AREA)  -
UPDATE & SHORTLISTING OF FINAL OFFERS 
The Committee gave consideration to a report which highlighted the assessment of the
final propositions and candidates selected as preferred bidders to move into the interview
process and detailed negotiations. The report also noted the completion of the retail study,
which supports commercial development of the site. 
Members agreed that they wished to discuss the information contained within the exempt
appendices of the report and resolved in terms of Section 50(A)(4) of the Local
Government (Scotland) Act 1973 to exclude the press and public for the following item of
business on the grounds that it was likely to involve the disclosure of exempt information
as defined in Paragraph 9 of Part 1 of Schedule 7A to the Local Government (Scotland)
Act 1973. 
Decision 
The Helensburgh and Lomond Area Committee: 
1. noted and considered the content of the retail study completed by Colliers Surveyors at
Appendix A, which supports commercial development of the site to support the long-
term viability of the town centre; 
2. noted and considered the varied interest in the site and the summary of the five
proposals received as outlined in paragraph 4.4 and in Appendix B; 
3. noted and considered, commercial consultant, Avison Young’s review of the proposals
attached as Appendix D; 
4. noted and approved the Property Development Working Group’s assessment on 19th
January 2024 of the 5 proposals with 2 being selected as preferred bidders as outlined
in Appendix C; 
5. noted appendices B, C & D are publically restricted given commercially and financially
sensitive nature of the live bidding process; and 
6. agreed that a Business Day be held following the interview process and before the
final report is presented to the Policy and Resources Committee. 
(Reference: Report by Executive Director with responsibility for Commercial Services,
dated 12 February 2024, submitted) 
Following consideration of the information contained within the exempt appendices of the
report the Area Committee welcomed the press and public back to the meeting. 
Councillor Paul Kennedy left the meeting during consideration of the following item of
Business. 
13. AREA PLANS UPDATE 
Consideration was given to a presentation which provided information in relation to the
progress of the Council’s Area Plans project.
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Decision 
The Helensburgh and Lomond Area Committee considered and noted the information
provided. 
(Reference:  Presentation by Chief Executive’s Unit, dated 13 March 2024, submitted) 
Councillor Math Campbell-Sturgess left the meeting during consideration of the following
item of Business. 
14. 2023/24 ACTIVE TRAVEL PROGRESS REPORT 
The Committee gave consideration to a report which provided an update on the progress
made in 2023/24 in relation to active travel projects in the Helensburgh and Lomond area,
and sought continued support for the projects from Members. 
Decision 
The Helensburgh and Lomond Area Committee agreed to: 
1. welcome the progress made to date across a significant number of active travel
projects by the small Active Travel Team; 
2. support the continuation of the projects and the submission of future funding
applications to external challenge funds (while these still exist) to continue to develop
design and construction stages in order to deliver these projects; 
3. support the allocation of the active travel funding element in the Council’s 2024/25
block grant to the development and delivery of appropriate active travel projects,
including those already underway in Helensburgh and Lomond; and 
4. instruct Officers to continue to identify and develop new active travel projects to benefit
local residents, businesses and communities. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 5 January 2024, submitted) 
Councillor Gary Mulvaney left the meeting during consideration of the following item of
Business. 
15. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE 
Consideration was given to a report updating Members on the progress made since the
Helensburgh and Lomond Area Committee on 12 December 2023 in relation to the
delivery of a dedicated, high quality walking and cycle route linking Helensburgh, Cardross
and Dumbarton. 
Decision 
The Helensburgh and Lomond Area Committee: 
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1. welcomed the community engagement to support the identification of a preferred route
linking Morrisons Supermarket/Hermitage Academy to Helensburgh Town
Centre/Waterfront; 
2. instructed Officers to progress with review of deliverables received from WSP,
identification of outstanding requirements and to progress with securing these
deliverables including sourcing funding for these as appropriate; 
3. considered the guidance from Legal Services in relation to Compulsory Purchase
Order process and timescales; 
4. instructed Officers to submit a report to Council requesting approval for development
and submission of a Compulsory Purchase Order for all land required to construct and
maintain the preferred route alignment for the whole of Stage 1 (Colgrain to Cardross)
and Stage 2 (Cardross to Dumbarton) of the Helensburgh – Cardross Dumbarton
Cyclepath; 
5. considered how they can secure of match funding towards land acquisition and
construction of this priority project, including from internal Council sources; and 
6. considered future maintenance options for the cyclepath, including if there is a role for
community group volunteers. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 7 February 2024, submitted) 
Councillor Iain Paterson left the meeting following this item of Business. 
16. HELENSBURGH CONSERVATION AREA REGENERATION SCHEME (CARS)
RECOMMENDATION OF SHOPFRONT GRANT AWARD 
Consideration was given to a report asking members to approve a grant offer of up to
Sixty Two Thousand, Two Hundred and Thirty Six Pounds (£62,236) to the owner of the
shopfront at 9 West Clyde Street, Helensburgh, as part of the Helensburgh CARS scheme
– Shopfront Improvement Scheme. 
Decision 
The Helensburgh and Lomond Area Committee approved the grant offer of up to Sixty
Two Thousand, Two Hundred and Thirty Six Pounds (£62,236) to the owner of the
shopfront at 9 West Clyde Street, Helensburgh, as part of the Helensburgh CARS scheme
– Shopfront Improvement Scheme. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 13 February 2024, submitted) 
17. HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN 
The Helensburgh and Lomond Area Committee workplan was before members for
information. 
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Decision 
The Helensburgh and Lomond Committee noted the contents of the workplan. 
(Reference: Helensburgh and Lomond Area Committee workplan, dated 12 March 2024) 
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Page 21

OFFICIAL 
OFFICIAL 
Helensburgh & Lomond Area Committee
Police Scotland Report 
Local policing is pleased to present this performance summary report to Committee for its information
and consideration. 
Please note that all data included in this report are management information and not official statistics.
All data are sourced from Police Scotland internal systems and are correct as of date of publication
Police Scotland crime stats run from 1st April each year and all data comparisons are considered based
on the same period from previous years and over the 5 year average.
We have welcomed our new Divisional Commander Gary I’Anson to L Division who has taken over from
Chief Supt Lynn Ratcliff.
Chief Supt I’Anson has a wealth of experience in local, operational and strategic policing. Laterally he
was head of Armed Policing. 
Chief Supt I’Anson has already travelled across Argyll meeting our dedicated and committed local
officers. 
2023/24 2024/25 5 Year Average % change 5 year
Ave
Serious Assaults   4 0 1.8 -100%
Threats &
Extortion 
3 0 1.6 -100% 
2023/24 2024/25 5 Year Average  % change 5 year
Ave 
Housebreaking  0 1 1.4 -28.6%
Shoplifting 4 9 5.4 +66.7%
Theft of motor
vehicle 
1 1 1.4 -28.6%
Fraud 7 10 4.8 +100+%
Theft 14 16 10.2 +56.9% 
Page 21 Agenda Item 5

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OFFICIAL 
OFFICIAL 
2023/24 2024/25 5 Year Average  % change 5 year
Ave
Possession of
drugs
19 11 19.2 -42.7%
Minor Assaults 19 25 17.4 +43.7%
Threatening
Behaviour
20 25 21.4 +16.8%
Weapons
offences 
8 5 6.8 -26.5% 
2023/24 2024/25 5 Year Average % change 5 year
Ave
Drink , Drug
Driving 
10 6 5.4 +11.1%
Dangerous
Driving 
6 2 2.6 -23.1% 
Violence 
Sporadic indoor violence can be difficult to prevent. However, we continue to engage with housing
providers and Argyll & Bute ASB to target individuals and properties which are coming to our attention.
Loud music and neighbour complaints often have underlying issues which allows local policing and
partners to consider a joined-up approach.  Proactive house visits and warnings allow local policing to
develop community intelligence and to prevent offending. 
Acquisitive Crime 
We are working hard through our preventions team to identify vulnerable premises and locations in
order to provide advice to owners to improve security. We continue to maximise the use of our social
media channels to offer support and guidance to the community.
Our community’s team have been proactively meeting local business owners identifying risks and
providing support to reduce the impact of acquisitive crime.
Frauds and scams continue to be a focus as offences are still being reported on a regular basis and we
would welcome invites from any community groups or organisations who may feel that they could
benefit from an input from our preventions team. Many of these offences are committed online and
those responsible often out with the United Kingdom. 
Public Protection 
We continue to support and improve awareness to our front-line officers to ensure they are equipped
and trained to provide a victim centred approach. The first contact with policing is vital and we
acknowledge the importance of training and understanding. As such we continue to improve
governance reviewing decision making and ensuring all reports of domestic violence or sexual crime
are thoroughly investigated. 
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OFFICIAL 
OFFICIAL
In Argyll we have specialist officers who are trained in the Scottish Child Interview Model (SCIM) this
is an improved joint interview model being rolled out nationally where police and social work provide
a better environment for a child who has suffered trauma and requires to be interviewed. 
We are working with The Argyll & Bute trauma informed leads to explore opportunities for joint
emergency services training to ensure we are providing the best support we can to all victims. Our
focus on Violence against Women and Children continues as we develop and spread our awareness on
the ‘Safe & Together’ model to reduce victim blaming and unnecessary criminalising of domestic abuse
victims. 
Roads Safety 
Our prevention and enforcement efforts continue, and we monitor, analyse call data and listen to our
communities to ensure that we respond to emerging concerns. 
We have responded to community concerns by proactive speed checks outside Hermitage Academy,
Arrochar main street and outside Arrochar Primary school, West Montrose Street, Helensburgh and
the A814 Gareloch Rd. 
We have been working with partners in Argyll & Bute council to consider a longer-term suitable
solution to road safety concerns. These include speed camera deployments and road calming
measures. 
Our preventions team have been in discussion with several hotels across Argyll to provide materials to
assist and engage with those drivers visiting from abroad. Providing information and education can
assist in reducing road deaths across Argyll. 
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Page 25

ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
Hermitage Academy 
June 2024 
Page 25
Agenda Item
6a

Page 26

School information/school context:
Hermitage Academy is a six year non-denominational comprehensive secondary school, located in Helensburgh, in Argyll and Bute.  The current
building was completed in 2008 and provides exceptional accommodation indoors and out to meet a huge variety of needs for our ever-growing
range of courses.
At the 2023 census, the school roll stood at 1284 pupils, it was 1254 in 2022.  The FTE staffing complement is 89.74.  The percentages of pupils
accessing free school meal entitlement is 10.6%.  Hermitage Academy serves a geographically diverse area, and a broad range of families in
terms of socio-economic status and employment.  The catchment includes both urban and rural areas and many families are also employed by
the Ministry of Defence, in a wide range of occupations. Hermitage Academy has excellent links with all associate Primary Schools which are:
Arrochar, Cardross, Colgrain, Garelochhead, Hermitage, John Logie Baird, Kilcreggan, Luss, Rhu, Rosneath and St Joseph’s. 
Hermitage Academy’s vision states: “Hermitage Academy aims to provide an education for all our young people which will enable them
to:  achieve their potential, experience success and be well prepared for life beyond school.”  
We are fully committed to Argyll and Bute Council’s strategy, Our Children, Their Future, focusing on respect, openness and fairness. Our
priorities take into account the main aims: Raise educational attainment and achievement for all; Use performance information to secure
improvement for children and young people; Ensure children have the best start in life and are ready to succeed; Equip young people to secure
and sustain positive destinations and achieve success in life; Ensure high quality partnership working and community engagement; Strengthen
leadership at all levels.
In 2021 all stakeholders were involved in establishing and refreshed set of vision and values for the school and these are summarised in “We
ARE Hermitage” – Ambition, respect and equity. At Hermitage Academy, the priority is to ensure these are more than words and are embedded
in all of our planning, research and support. 
In 2022 Hermitage Academy became the first school in Scotland to gain national recognition at gold level for the Investors in Young People
programme. The report paid particular attention to our commitment to upskill younger staff, empower them to take ownership over their career
development and to enable their voice to have an impact. 
In 2022 Hermitage Academy also became the first Secondary school in Argyll and Bute to be awarded with Unicef UK’s Rights Respecting
School Award at Gold: Rights Respecting.  The assessors praised the entire school community and highlighted that it was evident that children’s
rights are embedded across the school and underpin every facet of school life. 
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Section 1 S3 ACEL Attainment in Literacy and Numeracy   
School Level % Achieved
Reading Writing L&T Numeracy
Hermitage Academy Third Level or better 96.0 95.9 95.9 92.7
Argyll & Bute Third Level or better 88.5 86.9 89.0 86.0
Hermitage Academy Fourth Level 73.0 72.9 70.5 65.2
Argyll & Bute Fourth Level 54.4 51.4 53.8 56.4 
Evaluative Comment 
Overall attainment in Literacy and Numeracy levels for session 22/23 is very positive in comparison to Local Authority figures.   
As highlighted as green in the table above, 100% of measures are higher than Local Authority averages.   
Listening and Talking at level 4 and numeracy at level 3 have been areas for development within the school over the past year and we are
particularly delighted to see the improvement of performance in these areas. 
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Section 2 National Qualifications 2023 – Percentage of Awards – A-C and A-D 
Evaluative Comment on NQ Attainment – comparisons, strengths and areas for development: 
At National 5 both A-C and A-D pass rates are above both Local Authority and National measures.  
At Higher both A-C and A-D pass rates are above both Local Authority and National measures.  
At Advanced Higher A-C and A-D pass rates are below the Local and National measures.  
National 4 pass rate sits at 100% for 2023 presentations. 
We continuously work to improve the quality of pass and this is demonstrated by the positive percentage of As and Bs gained by our young
people at all levels.     
91.80%
92.10%
92.60%
90.70%
92.10%
93.00%
90.50%
90.50%
92.70%
NAT 5 Higher Adv H
HA % A-D Awards
HA A&B National
78.80%
80.50%
78.70%
76.93%
77.12%
79.44%
78.80%
77.10%
79.80%
NAT 5 Higher Adv H
HA % A-C Awards
HA A&B National Page 28

Page 29

Section 3 Insight Data 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has four measures: 
• Improving Attainment in Literacy and Numeracy (presented below as separate Literacy and Numeracy graphs)
• Increasing Post-School Participation
• Improving Attainment for All
• Attainment Versus Deprivation 
The school’s data below is compared to what is termed The Virtual Comparator. The virtual comparator consists of a sample group of school leavers from
schools in other local authorities who have similar characteristics to the school leavers from the school in question. This allows the most accurate and
meaningful comparison of attainment data. 
3a Improving Attainment in Literacy and Numeracy  Page 29

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Evaluative Comment 
The percentage of our young people who leave school with both literacy and numeracy at level 4 is above the Local Authority average and below the virtual
comparator in session 2022-23.  The percentage of pupils leaving Hermitage Academy with both Literacy and Numeracy at level 5 is above the Virtual
Comparator value, local authority average, Northern Alliance average and national average in all measures. 
Evaluative Comment 
The percentage of our young people who leave school with both literacy and numeracy at level 6 in 2022-23 is above the Virtual Comparator value, local
authority average, Northern Alliance average and national average in all measures. 
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3b Increased post-school participation 
Evaluative Comment 
Over the last three years the participation rate of our young people in senior school at Hermitage Academy has grown steadily.  94.9% in 2020-21, 95.4% in 2021/22 and
96.1% in session 2022/23. 
Once a pupil has left school into a positive destination we work closely with SDS to ensure that this continues as a sustained outcome.  The biggest challenges our young
people face in sustaining their destination surround both long term non-attendance and the negative impact of poor mental health.  This is the case with the 2022/23
cohort. 
In additional to the bespoke support provided by House Teams in the school, the counselling service available to our young people and their families is becoming an increasing
important resource that is utilised effectively on a regular basis. 
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3c Improving attainment for all 
Evaluative Comment 
The improving attainment for all measure is split into looking at groups of young people.  Highest 20%, middle 60% and lowest 20% of performers.  The
Hermitage Academy average for both highest 20% and middle 60% is higher than National, Argyll and Bute and Northern Alliance values.  The school average
also sits above the virtual comparator measure for the middle 60% of performers. 
The lowest 20% value is below the Virtual Comparator measure and this is an established priority for the school through targeted intervention and support for
identified groups of our young people.  This includes long term non-attendance at school and the impact of poor mental health. 
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3d Attainment versus Deprivation 
School against National 
The Hermitage Academy average line runs consistently with the National trend across SIMD 1-10.  Particularly strong figures are demonstrated at SIMD 1, 2, 7
and 10.  We have used the information provided through insight to evaluate performance and identify areas for development across the deciles, in particular
SIMD 4-6.   
School against Virtual Comparator 
The Hermitage Academy average runs in line with the Virtual Comparator average across SIMD 1-10.  Particularly strong figures are demonstrated at SIMD 3
and 8.  We have used the information provided through insight to evaluate performance and identify areas for development across deciles 4 and 5.
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Section 4 Wider Achievement Qualifications
National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
The introduction of a number of these awards, for example Musical Theatre, Criminology and lab skills has helped to provide appropriate
breadth and depth to the learning pathways for our young people.   
As part of the school improvement plan we are working with SCQF Partnership and have been accredited by them at bronze level.  The next
step is that departments are looking at appropriate pathways within their own areas to provide the opportunity to continue progression within
the faculty.  The most recent example of this is Creative Industries within the Art and Design Department. 
During session 2022/23 we presented 22 pupils for their Duke of Edinburgh Bronze awards and this has led to a progression route for further
pupils sitting Silver. This has also been a very positive aspect of our support for young people with additional support needs. 
Section 5 Equity and Attainment – Evaluation of Key Factors 
Factor in attainment 
Attendance School Ave. Att. 22-23:  87.8% 
Measure 17/18 18/19 19/20 20/21 21/22
Attendance 92.63% 91.67% 90.83% 92.06% 87.8%
Authorised Absence 4.82% 5.07% 6.01% 4.22% 6.51%
Unauthorised Absence 2.52% 3.24% 3.11% 3.69% 5.65%
Attendance Number of Pupils
(%) - Authority Average 91.24% 90.30% 90.01% 90.05% 87.38%
Attendance Number of Pupils
(%) - National Average
Not
collated 90.70% Not
collated 86.70% Not
collated
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The table above demonstrates attendance rates for the previous five years. 2022/23 attendance
demonstrates a levelling of the reduction in attendance highlighted last year. However, the trend
over time demonstrated that 2021-22 was the lowest level for five years.  This is mainly due to the
increased trend in unauthorised absence, which mirrors the national picture.   
Exclusion No. of Exclusion Incidents 22-23: 15
No. of Exclusion Openings 22-23: 55 
Measure 17/18 18/19 19/20 20/21 21/22
Exclusions:      
Exclusion Openings  - number 120 88 143 168 80
Exclusion Incidents - number 31 29 46 47 17
Number of Pupils  25 23 37 30 16 
The table above demonstrates a continuation of the significant reduction in both the
number of young people excluded from school and the number of openings this
relates to. 
As a school we are managing exclusions in a shorter time frame for each incident and
this is reflected in the reduction of openings by 32%. 
Our whole school nurture approach and that of increased staff training in this area
has improved relationships across this school.   
Having achieved our Silver Nurture status we are now carrying out all the
requirements for Gold and look forward to our next accreditation visit. 
Additional
Support
Needs
2022-23: 37.67% of the school population 
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Performance of pupils with Additional Support Needs S4-6
The graph below demonstrates the default comparison of the performance of our young people who
have additional supported needs.  It highlights a positive picture of performance against the VC,
Local Authority and National figures.   
SIMD
The graph below demonstrates school performance against National figures relating to SIMD
deciles.  It highlights that Hermitage Academy is consistently above the national trend line from
SIMD 1-10.
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Page 37

The graph below demonstrates school performance against VC figures.  It highlights that Hermitage
Academy is above the VC trend line from SIMD 1-10.  It is particularly pleasing to see that the
school adds the most value from SIMD 1-3. 
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Drilling down into our own data we have been working with Principal Techers and subject staff to
look at performance across the school against SIMD.  The table in the SIMD attainment gap section
demonstrates pupil performance by year group, stage and by vingintile.  It has helped to inform very
positive professional dialogue about barriers to learning and strategies to overcome these. 
Free School
Meal
Entitlement
2022/23: 10.6% 
The table below demonstrates information around free school meals for the previous five years. 
The number of pupils taking up the entitlement is higher than the 8.71% figure for last session.  Our
figure of 10.6% for 2022-23 is the highest over the five year trend.
One of the targets for our Family Liaison Officer over the past year has been to aid families who
have not applied for the grant but that we know are eligible. Support with completing and submitting
the paperwork for the grant has been very much appreciated by our families. 
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Measure 17/18 18/19 19/20 20/21 21/22
Free School Meals (number of pupils) 108 97 98 132 107
Free School Meals (% of number of pupils) 8.57% 7.74% 8.05% 10.53% 8.71%
Free School Meals (%) - Authority Average 9.45% 11.31% 10.75% 12.29% 12.94%
Free School Meal - National Average for
Secondary Schools (%) 14.40% 15.00% 15.60% N/A 15.14% 
Care
Experienced
(and
previously
Care
Experienced)
2022-23: 4.8% of school roll 
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Pupil Equity Funding 
Rangers FC Charity Foundation Programme 
The Rangers Charity Foundation’s Wider Achievement programme aims to re-engage young people who could benefit from a different learning environment
than traditional school-based learning. One day a week for the full academic year, 12 pupils from Hermitage Academy travelled with school staff to Ibrox
stadium where Rangers Charity Foundation staff led a variety of physical and academic activities. Pupils’ love of football helped motivate them to achieve a
range of qualifications including First Aid at Work (SCQF Level 6), First Aid for Mental Health (SCQF Level 5), Steps to Work Award SCQF Level 3/4, and
Sport and Recreation: Personal Fitness (SCQF Level 4). 
In addition to the academic qualifications gained, pupils were able to reflect on their aspirations and readiness for employment through a range of
experiences including sports coaching of local Primary school pupils and workshops with industry partners including Timpsons and Skyrora. 
Family Liaison Officer (FLO) 
Our Family Liaison Officer is funded by PEF and they work with our most vulnerable young people to provide intense support to pupils and families.  This
helps to build close partnerships with agencies such as Social Work Services, local Foodbanks and Young Carers. Pupils and families are identified via the
child planning processes and staged intervention. 
As a result, pupils spend more time in class engaging with staff across the school, ensuring greater educational outcomes.  Pupils and parents, have advised
that they feel that the FLO knows them and their families well and will therefore report difficulties straight to them including lack of food, ability to buy uniform,
shoes etc. Parents will also request support to complete benefit applications and free school meal entitlements. 
As a result of these relationships, the young people in the families the FLO works with spend less time presenting with dysregulated behaviours, out of class,
with an improved sense of self-worth and ambition as well as an increased understanding and use of self-regulation strategies.
The FLO has a bank of uniform items which are regularly issued to support young people and families to meet the requirements of the school’s uniform
guidance.   
Numeracy 
We have utilised Pupil Equity Funding to increase staffing across the Maths Department.  This has allowed us to create small groups and one to one Numeracy
time within the department to help provide additional support to young people who have been identified through our targeted intervention process.  The
increased staffing has helped our young people to engage with work that covers gaps in their learning from from periods of non-attendance at school. 
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Nurture Principal Teacher 
Pupil Equity Funding helps to provide a S1 Weekly Nurture Group to support a successful transition from Primary to Secondary.  Feedback from all young
people and their parents has been incredibly positive, recognising that the Nurture sessions helped them to settle in and enjoy S1 at Hermitage Academy.
The PT post also provides 1-1 bespoke Nurture Plans and makes sure that they are in place for young people requiring additional support to regulate
behaviours, navigate social situations, and related therapeutic inputs. 
Breakfast Club 
Hermitage Academy whole school Breakfast Club is now very much part of our daily routine.  All young people are invited to come along for free breakfast
items such as toast, cereal bars, yogurts, as well as croissants and waffles at the end of month for a treat.  This ensures all young people in the school,
regardless of need or background are able to begin their day with a hearty breakfast in order to be able to focus on learning and teaching in the classroom.
The universal offer removes any stigma which might be attached to receiving the breakfast. 
Section 6 Other information 
Our Children, Their Nurturing Education – Silver Award 
Delighted to have attained the Our Children Their Nurturing Education (OCTNE), Silver Award.  This was awarded by the Local Authority Educational
Psychology and Nurture Team in recognition of the work undertaken by all staff across the school to become a 'Nurture Aware' Argyll & Bute school. We
were assessed on the following aims: 
• Creating safe, secure, flexible and caring environments where positive relationships are seen as being fundamental
• A whole school focus on wellbeing; social and emotional learning and the building of resilience
• An awareness amongst practitioners of the impact of adverse experiences and trauma across the whole school community (including staff and
parents/carers)
• Assessment and planning that has a focus on what has happened to an individual rather than what is wrong with an individual Identification of
developmentally appropriate supports that promotes self-regulation
• A range of universal whole school approaches that enhance the wellbeing of all children and young people alongside targeted support that is
proportionate and meets the needs of children and young people.
• Senior Leadership Teams and practitioners who are reflective and supportive in their practice and recognise the importance of the wellbeing needs
across the school community. 
As a result, we have seen a 49% reduction in exclusions over the same period from the previous year and Education Scotland has indicated that all
stakeholders have reported a significant improvement in relationships.  We are very proud of the progress we have made on our Nurture journey and are
focussing now on the Gold level accreditation - aiming to become 'Nurture Informed'.
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Duke of Edinburgh Award Scheme 
The Duke of Edinburgh programme at Hermitage Academy currently has 21 participants.  14 completing the bronze award and 7 completing the silver
award. This session we have already completed a Silver expedition and will soon be completing our Bronze expedition. Our pupils are working hard to
complete their volunteering, physical and skills sections and in doing so have contributed many hours of volunteering to both the school and local wider
communities. This has included participants volunteering at Helensburgh Book Club, at a local animal rescue centre and at local youth clubs. This continues
to build on the 338 hours of volunteering contributed by Hermitage Academy DofE participants to the local community in the 2022/23 session. 
Our participants that have achieved the award have included their achievement in UCAS applications for Universities and Colleges and have outlined the
skills and experiences they have gained through completion of the Duke of Edinburgh Award. We aim to continue to grow the programme within the school
and offer as many opportunities as we can for pupils to achieve the award and contribute to the school and wider community. 
Flexible Learning Plans 
A Flexible Learning Plan (FLP) is a bespoke curricular experience for a young person who either is experiencing problems with school engagement or
attendance, or has a specific career pathway which can be best supported through an out of school placement. Normally an FLP involves a young person
spending part of each week on placement with a partner employer in a profession or trade which matches the young person’s aspirations and interests. 
For the other part of the week, the young person is in school focusing on a specific and targeted group of qualifications and accreditations, including literacy
and numeracy and subjects which, again, align with the young person’s wider interests and aspirations. FLPs are also used to enable some young people
to access college courses alongside their in-school curriculum. 
This year, we have had over 20 FLPs created for young people, partnering with employers including Eutopia hair salon, Tullochan Academy, Stewart’s
Travel, Blairvadach Outdoor Education Centre, Argyll Homes for All, Harley’s Vanity Box, Unit 23 Skatepark, Hermitage Primary School, UHI Argyll, and
Glasgow Clyde College. We have also partnered with Live Argyll who work with young people to gain accreditation for work placements through
Employability awards. 
For a majority of the young people involved, the flexibility offered through this approach has been of real benefit. Often, young people who find the
traditional classroom setting difficult have thrived on placement and these help to confirm in young people’s minds whether they are suited to this career
path. 
Focus West 
We have been delighted to welcome Focus West from the University of Strathclyde into Hermitage Academy. Focus West have worked with our S4 cohort to
deliver a range of activities and events to encourage and prepare pupils for Higher Education at college or university. This gives our pupils time to reflect on
their prelim experience and begin to think about opportunities open to them beyond school. Focus West have also been working one to one with a targeted
group of S5 and S6 pupils to support them with the UCAS application process. 
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Tullochan Training Academy 
The school has been developing an exciting partnership with Tullochan Training Academy. Tullochan annually supports over 1000 young people aged 7-24
through a range of development programmes in Primary and Secondary schools alongside their post-school projects.  There are a number of our senior pupils
working in-school with the Tullochan Team focussing on identifying individual Skills and Qualities, Confidence Building and Building Self-esteem, Team
Building, Goal Setting, Motivations to work, and Career Identification. These sessions are designed to empower young people and to ensure they have an
understanding of how important future planning is. We also have some young people out on work placements with the Training Academy – such as Furniture
Fix, The Design House, The Common Good Café and with Loch Lomond Fisheries Trust. We look forward to developing our partnership working with Tullochan
Training Academy further in the future. 
Space School
We were delighted that one of our S5 pupils Emily Nealon, was successful in her application to the Scottish Space School outreach programme at Strathclyde
University. The programme provided attendees with an opportunity to learn from some of the world’s leading figures in space travel, including NASA astronauts
and engineers. Participants learned from staff at the University of Strathclyde who provided an insight into studying and working in the field of engineering,
as well as hearing from colleagues from NASA. Emily gained one of eight places to fly to NASA, in Houston Texas to take part in their week long space
school.  A truly amazing experience. 
Hi5 Scotland Awards 
Our S1 pupils were awarded with a Hi5 Award Certificates from Youth Scotland after taking part in a variety of STEM Activities as part of the P7 Transition
Hooked on Hermitage Project. S3 pupils were also awarded with Dynamic Youth Award Certificates as a result of their contribution to leading and creating
the STEM experiment video resources to allow all P7 transition pupils and teachers to complete their Hi5 Awards digitally. 
WEIR-WISE Programme: Discovering Engineering with S2 Girls 
The Faculty of Engineering at Strathclyde University, in partnership with the Weir Group, offer the Young WEIR-WISE: Discovering Engineering with S2 Girls
programme which has seen a number of our young people be inspired to discover the satisfaction behind a career in engineering. Over the years, our S2
STEM Ambassadors have attended this event virtually and in person to participate in a number of exciting STEM-based activities run by University of
Strathclyde staff and engineers. Having enjoyed the hands on challenges and lectures provided by the programme, our S2 and S3 STEM Ambassadors have
since lead STEM programmes targeted at S2 and S1 pupils to allow them the opportunity to explore all things STEM through various experiments and
challenges. The challenges set and lead by our STEM Ambassadors have given a number of junior pupils the opportunity to complete a number of Young
STEM Leader badges to celebrate wider achievement. 
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Mentors in Violence Protection (MVP) 
70 of our S5 and S6 pupils received training and have qualified to become Mentors in Violence Protection (MVP). Lessons for our S1 pupils, led by our
S5/6 mentors have been carried out recently and has very much supported our ambition of becoming a trauma informed school as part of our nurture
journey. 
Armed Forces Day 
We held our annual Armed Forces Fayre at Hermitage Academy in June. Pupils were able to visit stalls and activities supported by the MOD and Police
Scotland, Royal Navy PT Instructors, HMS Neptune Medical staff, Forces for Children Scotland, the bomb squad and the Army Cadets. Pupils enjoyed the
activities and stalls during the day and our Armed Forces Ambassadors highlighted to their peers about the work they are doing within the school.  Our Sports
Leaders supported the Navy PT Instructors with the physical activities.  The Royal Navy Family support workers and the British Legion Royal Navy veterans
visited the stalls and answered questions from our N5 and Higher RMPS pupils on their experiences of conflict. Each year group had the opportunity to salute
our Armed Forces to show respect and give thanks for the important work they do. 
LGBTQ+ Development 
The LGBTQ+ Pupil and Staff Working Group was formed in December 2021. They work in consultation with the SAGE (sexuality and Gender Equality)
group who provide additional pupil voice to the activities planned by the group. The Working Group’s major achievement so far has been the creation and
roll out of the LGBTQ+ Inclusion Policy within the school, which have had one-page versions created for both staff and pupils. This project was completed
with the consultation of staff, pupils and parents. Training on the policy was delivered to staff in November 2022, and the one-page pupil versions was rolled
out to our young people in June 2023. We are now working on our LGBT Youth Scotland charter Award where further training surrounding LGBT
Awareness will be completed by staff. Furthermore, LGBTQ+ visibility has been raised within the school through posters raising awareness of LGBT History
Month, staff displaying visual indicators in their classrooms, as well as an annual Pride Day Celebration which was started in June 2022. This has become a
much loved event in the school calendar for pupils and staff. 
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1
ARGYLL AND BUTE COUNCIL HELENSBURGH AND
LOMOND AREA COMMITTEE
CUSTOMER SUPPORT SERVICES 11 JUNE 2024
AREA PERFORMANCE REPORT – FQ4 2023/24
1.0 BACKGROUND
1.1 This paper presents the Area Performance Report for Financial Quarter 4 2023/24
(January to March 2024) and illustrates the agreed performance measures.
1.2 The features of the Performance Report are as follows:-
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is coded to identify the level of reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and four previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the Responsible Officer.
o Where possible performance is presented at both Area and Council
level.
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee. 
1.4 As part of our improvements to performance reporting and making best use of
the digital technology available to us, the information contained in this report is
also available in your online scorecard. If support is required to navigate the
online scorecard please contact lorna.gillies@argyll-bute.gov.uk
1.5 To improve the response to performance queries, it is requested that should
there be any queries that either the Responsible Person or Kay Owen are
contacted. This should enable some queries being resolved or clarified prior to
the Area Committee meeting, and therefore being carried forward as Actions at a
subsequent meeting.
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2
2.0 RECOMMENDATIONS
2.1 It is recommended that the Area Committee –
a) Notes and considers the performance and supporting commentary as
presented.
3.0 IMPLICATIONS
3.1 Policy All of the indicators in this report are based on 
agreed Council policy.
3.2 Financial All indicators with financial implications are actively
managed through agreed budget monitoring 
processes.
3.3 Legal All appropriate legal implications are complied with.
3.4 HR All HR implications are actively managed  
through agreed Wellbeing and Management 
monitoring processes.
3.5 Fairer Scotland Duty See below.
3.5.1 Equalities All activities comply with Equal Opportunities/Fairer
Scotland Duty policies and obligations.
3.5.2 Socio-economic Duty All activities comply with the council’s socio- 
economic duty.
3.5.3 Islands Duty All activities comply with the council’s islands
duty.
3.6 Climate Change The Council is committed to working towards net
zero.
3.7 Risk Without this information Elected Members are less
informed of activities within their area.
3.8 Customer Service All activities with customer feedback or insight are
rigorously monitored for improvement.
3.9 The Rights of the Child (UNCRC): This report highlights examples of how the
Council is committed to, and working towards reducing
child poverty and improving outcomes for every child.  
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services
Jane Fowler
Head of Customer Support Services
7 February 2024
For further information, please contact:
Kay Owen
Team Lead - Organisational Development Project Office - Customer Support Services
01546 604073
Appendix 1: FQ4 2023/24 H&L Performance Report
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Appendix 1
Page 1 
All Areas 
FQ4 2023/24 Overall Performance Summary 
The information presented is a summary of the agreed measures. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.  
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Appendix 1
Page 2
Performance Reporting
All Areas .................................................................................................................................................................................................................................................. 1
Performance Reporting .............................................................................................................................................................................................................................. 2
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Helensburgh and Lomond ...................................................................................................................................... 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Helensburgh and Lomond .............................................................................................................................................................. 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Helensburgh and Lomond ..................................................................................................................................... 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 11
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 11
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 12
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 13
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond .......................................... 13
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 13
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 15
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond ....................................................................................... 15
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Appendix 1
Page 3
Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 15
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond ............................................................... 16
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 18
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond .......................................................................... 18
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 19
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 20
COI – Number of new homeless applicants who required temporary accommodation this period ......................................................................................... 20
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 21
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 22
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 22
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 23
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond ..................................................................................................... 23
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
Total number of complaints regarding waste collection – Helensburgh and Lomond .............................................................................................................. 24
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 24
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 25
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 25
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 26
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 26
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 27
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 28
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Appendix 1
Page 4
COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 28
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 29
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond ...................................................................................................... 29
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 29
Making It Happen ............................................................................................................................................................................................................................. 30
Teacher sickness absence – Helensburgh and Lomond ............................................................................................................................................................... 30
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 30
Making It Happen ............................................................................................................................................................................................................................. 32
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond ...................................................................................................................................... 32
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 32
Making It Happen ............................................................................................................................................................................................................................. 34
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 34 Page 50

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Appendix 1
Page 5 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Maximise distribution of Scottish Welfare Fund 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 95.3% 144.0% Green
FQ1 2023/24 95.3% 112.9% Green
FQ2 2023/24 95.3% 134.3% Green
FQ3 2023/24 95.3% 138.2% Green
FQ4 2023/24 95.3% 128.6% Green 
This indicator for FQ4 has exceeded the target however the actual has decreased since the last reporting period. 
FQ4 Comment 
At 31st March 2024 we have a total spend of £589,168. This represents an overspend of £130,884 on our programme funding allocation of £458,284. However
year end spend was less than we had projected due to a reduction in spend between January and March, which was less than in previous years. Scottish
Government have confirmed that we have the same programme funding for 2024/25 and the Council has approved a £250,000 cost and demand pressure for that
year.  We will continue to monitor spend closely on a month to month basis going forward.
Responsible person: Fergus Walker 
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Appendix 1
Page 6 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 100% 95% Red
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green 
This indicator for FQ4 has met the target with no change in performance since the last reporting period. 
FQ4 Comment
This is a voluntary survey with no obligation for clients to respond either in full or in part. It is also common for incomplete returns to be received. In FQ4 2023/24,
12 survey forms were distributed to clients. 12 were returned. Of these 12 returns, 11 responded to the question relating to being better able to deal with their
financial problems. Of these 11 respondees, 11 responded positively, whilst 0 responded negatively. Accordingly, 100% of clients that responded were positive
about their experience i.e. no negative comments or responses were reported.
Responsible person: Lee Roberts 
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Appendix 1
Page 7 
Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 490 No target 
FQ1 2023/24 No target 973 No target
FQ2 2023/24 No target 452 No target
FQ3 2023/24 No target 413 No target
FQ4 2023/24 No target 468 No target 
The indicator for FQ24shows the number of parking penalty notices has increased since the last reporting period. 
FQ4 Comment
Glen Loin 2 Car Park (Arrochar) oversubscribed on some weekends, Luss signage yet to be upgraded in this quarter, leading to confusion within village. Luss car
park lining concerns e.g. Coach Bays.
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 1,332 No target 
FQ1 2023/24 No target 1,816 No target
FQ2 2023/24 No target 1,172 No target
FQ3 2023/24 No target 1,015 No target
FQ4 2023/24 No target 1,196 No target 
This indicator for FQ4 shows the number of parking penalty notices has increased since the last reporting period. 
FQ4 Comment
Historical lining and signage issues continue in certain areas of Argyll & Bute - officers are arranging for lining to be redone when the lining teams are available and
weather permitting. Given it is off-season the rate of non-compliance in some areas is disappointing.
Responsible person: Hugh O’Neill
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Appendix 1
Page 8 
Corporate Outcome No.2 – People live in safer and stronger communities 
Car parking income to date – Helensburgh and Lomond 
Performance is presented cumulatively for both Area and Council-wide levels.  For individual car parks, the income is presented on a quarterly basis. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ4 2022/23 £167,212 £215,279 Green
FQ1 2023/24 £31,127 £69,073 Green
FQ2 2023/24 £77,693 £114,849 Green
FQ3 2023/24 £106,037 £178,233 Green
FQ4 2023/24 £128,769 £202,533 Green 
This indicator for FQ4 shows the cumulative amount of income collected has exceeded the cumulative target.  There is no performance trend as this data is
cumulative. 
Actual Quarterly Income collected in Oban, Lorn and Isles during FQ3 and FQ4. 
Car Park Location FQ3 Actual FQ4 Actual
Corran No.1, Oban £13,815 £1,524
North Pier, Oban £31,877 £10,730
Corran No.2, Oban £10,032 £1,990
Longsdale, Oban £6,493 £1,524
Non-trunk, Oban £64,794 £38,852
Lochavullin, Oban £12,955 £2,145
Ganavan, Oban £3,146 £1,894
Trunk, Oban £11,577 £9,872
Albany Street, Oban £7,935 £2,516
Oban £3,492 £3,956
Tweedale Street, Oban £34,182 £8,341
Market Street, Oban £3,042 £798
Esplanade, Oban 31,460 £1,170
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Appendix 1
Page 9
Car Park Location FQ3 Actual FQ4 Actual
Craignure, Mull £1,052 £607
Fionnphort, Mull £9,808 £3,268
OLI (parking permits) £0 £0
Total £215,660 £89,187
Car parking income to date – Argyll and Bute
Performance is presented cumulatively for both Area and Council-wide levels.
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ4 2022/23 £993,968 £817,788 Red
FQ1 2023/24 £234,056 £253,705 Green
FQ2 2023/24 £584,204 £486,151 Red
FQ3 2023/24 £797,331 £807,348 Green
FQ4 2023/24 £968,262 £937,090 Red
This indicator for FQ4 shows the cumulative amount of income collected is lower than the cumulative target.  There is no performance trend as this data is
cumulative.
FQ4 Comment
Overall, there is a 3% deficit in relation to the target. The new IPS parking meters, alongside its associated back office system, will allow better analysis of parking
trends. The next 12 months will provide a solid baseline for future trends.
Responsible person: Hugh O’Neill
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Appendix 1
Page 10
Corporate Outcome No.2 – People live in safer and stronger communities
Dog fouling – total number of complaints – Helensburgh and Lomond
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 8 No target
FQ1 2023/24 No target 11 No target
FQ2 2023/24 No target 8 No target
FQ3 2023/24 No target 4 No target
FQ4 2023/24 No target 8 No target
This indicator for FQ4 shows the number of dog fouling complaints has increased since the last reporting period.
FQ4 Comment
The number of dog fouling complaints has risen this quarter in the Helensburgh/Lomond area to 8.
Responsible person: Tom Murphy
Dog fouling – total number of complaints – Argyll and Bute
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 77 No target
FQ1 2023/24 No target 60 No target
FQ2 2023/24 No target 51 No target
FQ3 2023/24 No target 46 No target
FQ4 2023/24 No target 65 No target
This indicator for FQ4 shows the number of dog fouling complaints has increased since the last reporting period.
FQ4 Comment
It is disappointing that the number of dog fouling complaints received has risen from 46 to 65 this quarter. There was one fine issued from the Kintyre area. The
Warden service will continue to monitor and patrol in an effort to reduce the number of complaints.
Responsible person: Tom Murphy
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Appendix 1
Page 11
Corporate Outcome No.3 – Children and young people have the best possible start
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only.
Reporting Period Target Actual Status
FQ4 2022/23 100% 100% Green
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
This indicator for FQ4 has met the target with no change in performance since the last reporting period.
FQ4 Comment
Each care experienced child and young person enrolled in an authority school has tracking and monitoring plans in place via our education management
information system knowns as Seemis. Data collated includes attendance, exclusion, progress and attainment and wellbeing information. The Virtual Head
Teacher (VHT) for Care Experienced Children and Young People (CECYP) works closely with the education data team and receives monthly reports specific to
CECYP. The VHT offers both support and challenge to Designated Managers for CECYP across authority settings to ensure each young person has the correct
framework of support to help them achieve success. The profile of our CECYP continues to be raised through system improvements, training opportunities,
information sharing (as appropriate) leading to greater consideration of personalised support at all stages of the young person’s educational journey. We continue
to develop and refine our tracking and monitoring systems to ensure data is relevant and meaningful. This happens through self-evaluation and linking with wider
local authorities to ensure best practice. Next steps include developing a system to formally track and monitor CECYP who are out-with our authority schools. A
data sharing agreement is currently being produced for this purpose.
Responsible person: Louise Chisholm
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 +/-5.00% -2.56% Green
FQ1 2023/24 +/-5.00% 5.00% Green
FQ2 2023/24 +/-5:00% -7.07% Red
FQ3 2023/24 +/-5.00% 4.12% Green
FQ4 2023/24 +/-5.00% -3.44% Green 
This indicator for FQ4 is below the +/-5.00% target variance however performance has increased since the last reporting period. 
FQ4 Comment
Work is on-going to monitor schools that have a food cost percentage outwith the +/-5% target.
B&C 1.88%, H&L -2.73%, MAKI -4.78%, OLI 1.02%"
B&C 0.54%
H&L -0.52%
MAKI -2.82%
OLI 6.92%
Responsible person: Christine Boyle 
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Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 94.00% 92.40% Red 
FQ1 2023/24 94.00% 92.54% Red
FQ2 2023/24 94.00% 94.49% Green
FQ3 2023/24 94.00% 92.58% Red
FQ4 2023/24 94.00% 92.37% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
FQ4 Comment
As of 21st March 2024, the Participation figure (16-19 year-olds in employment, training or education) in Helensburgh and Lomond was 1017 young people, which
equates to 92.37%. This is 1.63% below target and 3.23% below the annual Argyll and Bute Participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The Participation figure of 92.37% for FQ4 of 2023/24 is a decrease of 0.21% on the Participation figure for FQ3.
Responsible person: Jennifer Crocket 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 94.00% 93.62% Red 
FQ1 2023/24 94.00% 93.75% Red
FQ2 2023/24 94.00% 95.94% Green
FQ3 2023/24 94.00% 94.37% Green
FQ4 2023/24 94.00% 93.59% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
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FQ4 Comment
As of 21st March 2024, the Participation figure (16-19 year-olds in employment, training or education) for the whole of Argyll and Bute was 3697 young people,
which equates to 93.59%. This is 0.41% below  target and 2.01% below the annual Argyll and Bute Participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The Participation figure of 93.59% for FQ4 of 2023/24 is a decrease of 0.78% on the Participation figure for FQ3.
Responsible person: Jennifer Crocket 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond 
Reporting Period Target Actual Status
FQ4 2022/23 36 36 Green
FQ1 2023/24 0 0 Green
FQ2 2023/24 0 0 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ4 Comment
No social sector new builds were due for completion this period.
Responsible person: Kelly Ferns 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ4 2022/23 67 67 Green
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ4 Comment
No social sector new builds were due for completion this period.
B&C 0 MAKI 0
H&L 0 OLI 0
Responsible person: Kelly Ferns
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75.0% 40.0% Red 
FQ1 2023/24 75.0% 34.6% Red
FQ2 2023/24 75.0% 25.0% Red
FQ3 2023/24 75.0% 35.7% Red
FQ4 2023/24 75.0% 31.3% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
FQ4 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ4 16 pre-apps
were responded to within H&L. 50% were issued within 6 weeks.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75.0% 55.4% Red 
FQ1 2023/24 75.0% 47.5% Red
FQ2 2023/24 75.0% 49.1% Red
FQ3 2023/24 75.0% 55.0% Red
FQ4 2023/24 75.0% 52.4% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
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FQ4 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ4 48 pre-apps
were responded to within OLI. 93.8% were issued within 6 weeks. This excellent performance is indicative of the more settled position of the OLI DM team.
Responsible person: Peter Bain 
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Page 18 
Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 8.0 weeks 20.6 weeks Red 
FQ1 2023/24 8.0 weeks 25.1 weeks Red
FQ2 2023/24 8.0 weeks 17.9 weeks Red
FQ3 2023/24 8.0 weeks 15.7 weeks Red
FQ4 2023/24 8.0 weeks 21.6 weeks Red 
This indicator for FQ4 has not met the target and performance has decreased since the last reporting period (lower is best). 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. The determination of an increasing
proportion of older casework items during FQ4 has impacted negatively on overall performance from FQ3. 72% of applications determined in FQ4 were less than 6
months old; these items were determined in an average time of 12.0 weeks.
Responsible person: Peter Bain 
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Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 8.0 weeks 17.3 weeks Red 
FQ1 2023/24 8.0 weeks 21.6 weeks Red
FQ2 2023/24 8.0 weeks 18.1 weeks Red
FQ3 2023/24 8.0 weeks 16.8 weeks Red
FQ4 2023/24 8.0 weeks 20.0 weeks Red 
This indicator for FQ4 has not met the target and performance has decreased since the last reporting period (lower is best). 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. The determination of an increasing
proportion of older casework items during FQ4 has impacted negatively on overall performance from FQ3. 72% of applications determined in FQ4 were less than 6
months old; these items were determined in an average time of 12.0 weeks.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 30 No target 
FQ1 2023/24 No target 32 No target
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 26 No target
FQ4 2023/24 No target 30 No target 
This indicator for FQ4 shows the number of applicants has increased since the last reporting period. 
FQ4 Comment
During FQ4, the housing service provided temporary accommodation for 30 new homeless households. B&C: 14 households (4 x Registered Social Landlord
Property, 1 x Private Sector Property, 6 x Serviced Accommodation, 3 x Bed & Breakfast). H&L: 4 households (2 x Private Sector Property, 2 x Bed & Breakfast).
MAKI: 1 household (1 x Bed & Breakfast). OLI: 11 households (1 x Private Sector Property, 8 x Supported Accommodation, 2 x Bed & Breakfast). 
Please note: 
• The Registered Social Landlord and Private Rented Sector properties are leased by the Council and sub-let to homeless households as temporary
accommodation.
• Serviced Accommodation is available in Cowal and Helensburgh and is for single people providing an en-suite bedroom and shared kitchen facilities.
• Supported accommodation is provided in Lorn by Blue Triangle Housing Association.
• Accommodation may be offered outwith the HMA area that the homeless application was taken due to availability, i.e. application taken in Oban and the
applicant offered accommodation in Dunoon as there was no accommodation available in Oban. 
B&C 14
H&L 4
MAKI 1
OLI 11
Responsible person: Morven Macintyre 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 20.0% 22.5% Green 
FQ1 2023/24 20.0% 10.8% Red
FQ2 2023/24 20.0% 26.5% Green
FQ3 2023/24 20.0% 27.8% Green
FQ4 2023/24 20.0% 14.3% Red 
This indicator for FQ4 is below and performance has decreased since the last reporting period. 
FQ4 Comment
From the 63 contracts awarded during FQ4, 19 contracts received local bids. The nature of the types of contracts awarded can impact on submission of local
bidders. Of the 19 contracts, 9 were awarded to local suppliers (47.4%) with an estimated total contract value of £2.5m. The Procurement, Commercial and
Contract Management Team will continue to support local suppliers by providing useful information on the Council's website.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 No target 43 No target
FQ1 2023/24 No target - No target
FQ2 2023/24 No target 37 No target
FQ3 2023/24 No target - No target
FQ4 2023/24 No target 37 No target 
This indicator is reported in FQ2 and FQ4. 
This indicator for FQ4 shows the number of community benefits has remained the same since the last reporting period. 
FQ4 Comment
During FQ4, 37 community benefits have been achieved through contract management. A full report will be published on the Council's website at this location:
https://www.argyll-bute.gov.uk/business-and-licensing/selling-council/procurement-useful-links-and-documents - following a meeting with the Procurement
Board at the end of April 2024.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75% 24% Red 
FQ1 2023/24 75% 39% Red
FQ2 2023/24 75% 29% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 37% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
FQ4 Comment
Contractors were working in this area, dealing with replacement damaged columns due to Road Traffic Accidents and weather damage, this was carried out whilst
juggling the other areas.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75% 32% Red 
FQ1 2023/24 75% 37% Red
FQ2 2023/24 75% 43% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 49% Red 
This indicator for FQ4 is below target however performance has increased since the last reporting period. 
FQ4 Comment
In January, February and March we have low percentage figures due to absence affecting the OLI and MAKI areas. Contractors were carrying out work in MAKI and
OLI.  As a result the percentage of faults being attended to within 10 working days was not met. Bute and Cowal had no issues as shown in the 90% figure.
Responsible person: Tom Murphy
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 23 No target 
FQ1 2023/24 No target 43 No target
FQ2 2023/24 No target 30 No target
FQ3 2023/24 No target 9 No target
FQ4 2023/24 No target 2 No target 
This indicator for FQ4 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ4 Comment
There were only 2 waste collection complaints received this quarter for the Helensburgh/Lomond area, again a very good service given the number of properties
serviced, domestic, recycling, glass and food waste.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 53 No target 
FQ1 2023/24 No target 67 No target
FQ2 2023/24 No target 101 No target
FQ3 2023/24 No target 18 No target
FQ4 2023/24 No target 7 No target 
This indicator for FQ4 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ4 Comment
There were only 7 waste collection complaints received for the whole of Argyll and Bute over the months of January, February and March. Given the areas covered
and the various bins serviced, domestic, recycling, glass and food, this is an excellent level of service.
Responsible person: Tom Murphy
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 45.0% 52.0% Green 
FQ1 2023/24 45.0% 47.6% Green
FQ2 2023/24 45.0% 59.8% Green
FQ3 2023/24 45.0% 49.0% Green
FQ4 2023/24 45.0% 74.0% Green 
This indicator for FQ4 is above target and performance has increased since the last reporting period. 
FQ4 Comment
74% recycling, composting and recovery (44.6% recycling/composting plus 29.4% recovery). Barr closed their landfill operations from 1st January and their waste
operations as at 31st March. Barr sent all general waste received during the quarter to an energy from waste plant which has greatly increased recovery and
reduced landfill during the quarter. Renewi sent over 2000 tonnes of previously stockpiled green waste for composting and recovery during the quarter. Renewi
also sent some general waste to an energy from waste plant as part of a trial during January 24. These actions have improved recovery figures in particular plus
reduced landfill during the quarter. 2023/24 F/Year figures overall are 58.2% recycling, composting and recovery (44.2% recycling/composting plus 14.0%
recovery).
Responsible person: John Blake 
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Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 61.9% No target 
FQ1 2023/24 No target 53.0% No target
FQ2 2023/24 No target 68.7% No target
FQ3 2023/24 No target 55.3% No target
FQ4 2023/24 No target 66.5% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
FQ4 Comment
66.5% recycling, composting and recovery (47.1% recycling/composting plus 19.4% recovery). Renewi sent over 2000 tonnes of previously stockpiled green waste
for composting and recovery during the quarter. Renewi also sent some general waste to an energy from waste plant as part of a trial during January 24. Both
actions have improved composting and recovery figures plus reduced landfill during the quarter.2023/24 F/Year figures overall are 62.3% recycling, composting
and recovery (46.7% recycling/composting plus 15.6% recovery).
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 35.9% No target 
FQ1 2023/24 No target 39.2% No target
FQ2 2023/24 No target 35.6% No target
FQ3 2023/24 No target 34.2% No target
FQ4 2023/24 No target 41.5% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
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FQ4 Comment
41.5% recycling, composting and recovery. Higher than normal mainly due to over 100 tonnes of wood being sent for recycling during the quarter from the
Gartbreck (Islay) waste and recycling site. F/Year to date figures overall are 37.6% recycling, composting and recovery (37.6% recycling/composting and 0%
recovery).
Responsible person: John Blake 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 34.5% No target 
FQ1 2023/24 No target 40.1% No target
FQ2 2023/24 No target 41.6% No target
FQ3 2023/24 No target 41.5% No target
FQ4 2023/24 No target 100.0% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
FQ4 Comment
100% recycling, composting and recovery during the quarter i.e. no landfill (39.6% recycling/composting plus 60.4% recovery). Barr Environmental closed their
landfill operations from 1st January and their waste operations completely on 31st March. Barr sent all general waste received during the quarter to an energy
from waste plant, which has greatly increased recovery and resulted in no landfill during the quarter. 2023/24 F/Year figures overall are 54.6% recycling,
composting and recovery (40.5% recycling/composting plus 14.1% recovery).
Responsible person: John Blake 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 5,000 4,610 Green 
FQ1 2023/24 5,850 5,075 Green
FQ2 2023/24 5,550 5,510 Green
FQ3 2023/24 5,100 4,253 Green
FQ4 2023/24 5,000 2,567 Green 
This indicator for FQ4 is below target (lowest is best). 
FQ4 Comment
Barr Environmental (contractor for Helensburgh and Lomond's general waste) closed their landfill operations from 1st January and their waste operations as at
31st March. Barr sent all general waste received during the quarter to an energy from waste plant which has greatly reduced landfill during the quarter.  Renewi
also sent some general waste to an energy from waste plant as part of a trial during January 24. These actions have significantly reduced landfill during the quarter
and therefore the tonnage of municipal biodegradable waste to landfill was well within target.
Responsible person: John Blake 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 88 Green 
FQ1 2023/24 73 89 Green
FQ2 2023/24 73 87 Green
FQ3 2023/24 73 89 Green
FQ4 2023/24 73 89 Green 
This indicator for FQ4 is above target with no change in performance since the last reporting period. 
FQ4 Comment
Helensburgh and Lomond have well exceeded the target for this quarter, this shows a very high level of street cleanliness.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 83 Green 
FQ1 2023/24 73 84 Green
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 85 Green
FQ4 2023/24 73 83 Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
The overall level of street cleanliness this quarter shows 83. This is a very good level of street cleanliness carried out by the Amenity teams.
Responsible person: Tom Murphy
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Making It Happen 
Teacher sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 1.56 days No target 
FQ1 2023/24 No target 1.55 days No target
FQ2 2023/24 No target 1.43 days No target
FQ3 2023/24 No target 2.26 days No target
FQ4 2023/24 No target 2.56 days No target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
There has been a considerable increase of 1 day against the same quarter last year. There has been a small increase of 0.3 days on Q3 of this year. Most work days
lost of have been due to Stress/Depression/Mental Health followed by Infections.
Responsible person: Wendy Brownlie 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 2.48 days No target 
FQ1 2023/24 No target 2.15 days No target
FQ2 2023/24 No target 1.25 days No target
FQ3 2023/24 No target 2.82 days No target
FQ4 2023/24 No target 2.82 days No target 
This indicator for FQ4 shows the number of sickness absence days has remained the same since the last reporting period. 
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FQ4 Comment
Work days lost has increased on the same quarter last year by 0.34 of a day. Against Q3 this year work days lost have remained exactly the same. Most work days
lost have been due to Stress/Depression/Mental Health followed by Infections. Actions to address Stress/Depression/Mental Health absences are included in the
Wellbeing Implementation Plan including a new Employee Assistance Programme, exploring a Stress Audit and support for managers. It is unusual for infections to
feature in the top 3 reasons for work days lost and further analysis of the reasons for this and benchmarking will be carried out.
Responsible person: Jennifer Crocket (B&C and MAK) and Wendy Brownlie (H&L and OLI) 
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Making It Happen 
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 3.88 days No target 
FQ1 2023/24 No target 3.63 days No target
FQ2 2023/24 No target 3.11 days No target
FQ3 2023/24 No target 3.24 days No target
FQ4 2023/24 No target 3.64 days No target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
Work days lost per FTE has decreased on the same quarter last year by 0.24 of a day. There has been an increase of 0.4 of a day against Q3 of this year. Most work
days lost have been due to Stress/Depression/Mental Health followed by Back and Neck problems.
Responsible person: Carolyn Carins   
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 4.04 days No target 
FQ1 2023/24 No target 3.53 days No target
FQ2 2023/24 No target 3.18 days No target
FQ3 2023/24 No target 3.73 days No target
FQ4 2023/24 No target 4.12 days No target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
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Appendix 1
Page 33 
FQ4 Comment
Work days lost per FTE is around the same as the same quarter last year - just a very small increase of 0.08 work days lost. There has been an increase of 0.39 work
days on the last quarter this year. Most days lost are due to Stress/Depression/Mental Health followed by Infections. Actions to address Stress/Depression/Mental
Health absences are included in the Wellbeing Implementation Plan including a new Employee Assistance Programme, exploring a Stress Audit and support for
managers. It is unusual for infections to feature in the top 3 reasons for work days lost and further analysis of the reasons for this and benchmarking will be carried
out.
Responsible person: Carolyn Cairns 
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Appendix 1
Page 34 
Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 70.0% 72.2% Green 
FQ1 2023/24 70.0% 80.7% Green
FQ2 2023/24 70.0% 72.1% Green
FQ3 2023/24 70.0% 72.7% Green
FQ4 2023/24 70.0% 70.1% Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
In FQ4 there was 38,538 transactions dealt with by Customer Service Agents (29.9%) and 90,224 automated or self-service transactions (70.1%) so the 70.0%
target was exceeded. The full year statistics for 2023-24 showed that of the 593,362 customer interactions handled by the Customer Engagement Team, 443,283
(75%) were completed wholly by digital self-service.
Responsible person: Robert Miller  
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1 
Helensburgh and Lomond Area Committee 
Date of Meeting: 11 June 2024 
Title of Report: Argyll and Bute Health and Social Care Partnership                           
Performance Reports – FQ3 and FQ4 2023/24 
Presented by: TBC    
The  Committee is asked to:
▪ Consider and note the quarterly reports 
1. EXECUTIVE SUMMARY
HSCP Performance reporting for Quarter 3 and 4 was presented to the
Integrated Joint Board in March and May 2024 and is shared with area
committees for information. 
2. RECOMMENDATIONS
Consider and note the quarterly reports
3. DETAIL OF REPORT 
Appendix 1 and 2 are the Quarter 3 and 4 Performance Reports bringing the
Area Committee up to date with HSCP performance reporting. 
4. RELEVANT DATA AND INDICATORS
Culmination of reporting data collated through the Integrated Performance
Management Framework 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
Performance monitoring supports the delivery of strategic priorities. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact none
6.2 Staff Governance none
6.3 Clinical and Care Governance none 
7. PROFESSIONAL ADVISORY
The framework supports the reporting requirement and is reviewed to
ensure we are meeting reporting requirements and any additional required
outcome reporting. 
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2
8. EQUALITY & DIVERSITY IMPLICATIONS
Performance evaluation supports planning and review of meeting needs of a
diverse population. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data sharing and storage meets GDPR principles. 
10. RISK ASSESSMENT
The IPMF gives a self service oversight of performance and in some cases
outcome data which provide relevant management information on service
delivery and corresponding narrative on risk. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Heads of Service work directly with an analyst on an ongoing basis, this has
been advantageous in developing reporting and narrative. 
12. CONCLUSIONS
The report notes the performance for quarter 3 and 4 for consideration. 
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
14. PREVIOUS REVIEW OF THE REPORT 
Meeting  Title of report Date Output (if
relevant)
Integration
Joint Board  
Q3 Performance Report 27/03/24 approved
Integration
Joint Board  
Q4 Performance Report 29/05/24 pending         
REPORT AUTHOR AND CONTACT 
Author Name Charlotte Craig
Email  charlotte.craig@argyll-bute.gov.uk 
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1   
Helensburgh and Lomond Area Committee       
Date of Meeting: 11 June 2024 
Title of Report:  Health & Social Care Partnership - Performance Report - FQ3 (Oct - Dec 2023/24) 
Presented by: TBC    
The Committee is asked to:
• Note performance for FQ3 (October - December 2023/24) and performance against
the previous quarter
• Note supporting performance commentary across 8 key service areas 
• Note performance update on the National Health & Wellbeing Outcomes and
Ministerial Steering Group Integration Indicators (Appendix 1)
• Note System Pressure Report for December 2023 (Appendix 2)
• Note Delayed Discharge Sitrep as of 15 January 2024 (Appendix 3) 
EXECUTIVE SUMMARY 
This report details performance for FQ3 (October – December) 2023/24, the performance outputs
are taken from the new Integrated Performance Management Framework (IPMF) Reporting
Dashboard with the focus on the eight key service areas. Overall performance for FQ3 notes an
overall decrease in the number of measures reporting as on target against the previous quarter. The
report details performance against each of the service areas and the 93 supporting Key
Performance Indicators. Analysis of the KPI’s is supported by performance commentary. National
Health & Wellbeing Indicators performance is included alongside performance and trend overview
with regards to System Pressures and the National Delayed Discharge Sitrep. The use of the new
performance dashboard within SharePoint is designed to offer a more focussed approach to the
access and analysis of data, offering scope for self-service. 
1. INTRODUCTION 
The Integrated Performance Management Framework and associated Performance Dashboard has
been collaboratively developed with the Strategic Leadership Team. The format of the IPMF
Performance Dashboard covers all the areas previously reported to both the Clinical & Care
Governance Committee and Integration Joint Board and recognises the need to ensure that local
performance and improvement activity is reported within the new digital dashboard.  This report
includes an overview of the previous Health & Wellbeing Outcome Indicators and Ministerial
Steering Group- Integration measures. To support the use of the dashboard, HSCP Performance &
Information Team analysts have been identified for each of the Heads of Service and Service Leads
to support and check performance across eight key service areas. This bespoke and individual
analyst input and support will be available during each quarter going forward and will work to build
more robust performance reporting with management commentary.   
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2
2. DETAIL OF REPORT
The report details the HSCP (Health and Social Care Partnership) performance for Financial Quarter
3 (October - December 2023/24) highlighting key performance trends across the 93 KPIs (Key
Performance Indicators). In addition, the report includes performance updates across eight service
areas. Latest National Health and Wellbeing Outcomes Indicators are reported (Appendix 1).Also included
is an update on System Pressures (Appendix 2) and Delayed Discharges (Appendix 3).   
3. RELEVANT DATA & INDICATORS 
3.1 FQ3 (October- December) 23/24 Performance Summary 
Overall performance for FQ3 notes that 49% of KPI’s are scoring against target, with 46 reporting
as on-track and 47 off-track, this is a slight decrease (-6%) against previous FQ2 performance.
The KPI’s report performance against the target and include the target, actual and variance and is
a mix of both quantitative and qualitative indicators. The use of the green, amber and red graphics
within the Dashboard is used to give an overview of the total performance for each of the eight
services and 93 KPI’s. The use of only green and red for the KPI’s is used to focus delivery with
regards to sustaining performance on or above target. 
3.2 Analysis of Key Performance  
This analysis identifies performance across the 8 service reporting categories within the Integrated
Performance Management Framework (IPMF) and performance commentary is provided as part of
Head of Service and Service Leads one-to-one sessions with analysts.         
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3
3.2.1 Children & Families
Across 11 KPIs, C&F services performance notes 5 (45%) on track, with 6 (55%) off track against
the targets set in Q3 23/24. This is an increase from 27% on track reported (+18%) variance on the
previous quarter performance. It is recognised that some of this is an artefact of phasing of targets
and other elements are due to data collection issues. Work is continuing to rectify these issues to
give a more accurate picture of actual performance. 
Performance on or above target: 
• Increasing the number of care experienced children placed at home or in Kinship or Fostering
Care is on track, noting 21% above target performance and increase above target from Q2
23/24 of 3%. There is a positive trend over time well above the set target.
• Increasing the number of public sector staff receiving VAWG basic training is on track, noting
39% above target, an improvement on Q2 which was 30% off target. The performance in Q2
and Q3, matches expectation, with the expected drop in numbers being trained over the
summer period (Q2), and the subsequent catch-up in Q3, with the resumption of training.
Performance below target & areas for improvement: 
• Performance around reducing numbers of care experienced children looked after living in
residential care commissioned out with A&B has declined due to noted increased this quarter
to 50% above target, of all children looked after. The number of children cared for in ‘external
placements’ is small and any resultant % changes, positive or negative, should be treated
with extreme caution. Experience and analysis would now lead us to believe that we have
reached the long-term low for those placed out with. 
• Performance with regards to the number of children seen within 18 weeks for Child &
Adolescent Mental Health Services remains off track, with FQ3 noting 68.5% against a 90%
target. This is a decrease of 9% on previous quarter’s performance. Viewed over the longer
term the trend is decreasing performance in this area. 
• Performance to reduce the % of young people referred to the Emotional, Health and
Wellbeing Pathway remains off track noting 71% against a 100% target, however this is an
improvement of 21% over Q2. The trend over the longer term is decreasing performance in
this area. 
3.2.2 Telecare and Digital
Benchmarked performance across the 8 Key Performance Indicators against target notes a slight
decrease (1) in the number of KPI’s reporting on-track with Q2 noting (5) 63.0% on track against
FQ3 reporting (4) 50.0%. 4 KPI’s remain off –track against target for FQ3. 
Performance on or above target:   
• The number of new Telecare service agreements continues to exhibit growth.
• The number of 'Near Me' clinic appointments has remained stable and on target.
• The digitalisation of telecare equipment has surpassed expectations, achieving the year-
end target last quarter and further growing by 8%.
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4
• Both the usage of Just Checking equipment and Buddi hubs has rebounded after a period
of lower performance in the last quarter. 
Performance below target & areas for improvement:   
• Despite efforts, the number of outstanding annual telecare reviews continues to be below
the target. However, Q3's figures provide a more accurate reflection of the actual
outstanding reviews, and efforts are underway to address this issue.
• Silver Cloud referrals fell short of the target this quarter, with 4 fewer referrals than the
previous quarter.
• Some (1) freedom of information requests were not completed on time in the last quarter. 
3.2.3 Public Health and Primary Care
Q3 performance notes 11 (85%) KPIS on track, with 2 (15%) reporting off track. This is a slight
decrease from 92% on track in Q2. Across the Public Health KPIs, Health performance notes 5
(100%) are on track set against the targets in Q3 2023/24. 8 KPI covering Primary Care notes
6 (75%) on track, with 2 (25%) off track. 
Performance on or above target:   
• Increasing the monthly number of quit dates has increased by 10% on Q2 and sitting above
target, currently 11 against a target of 10. 
• Monitoring contracts and KPIs of all PH commissioned contracts is exactly on target of
100%. This follows a 100% trend from Q3 2022/23. 
• Increasing the number of engagement activities delivered in communities and supported
through the living well shows a quarterly increase. It has increased by 18% on Q2, currently
26 against a target of 1. 
• Increasing the number of people in A&B attending Money Counts, Behaviour change shows
a quarterly increase.  It has increased by 9% on Q2 and above a rolling target, currently 58
against a target of 51. 
• Increasing the number of referrals to community link workers supported by “We are with
you” has increased by 24% on Q2 and above target, currently 148 against a target of 101.  
Performance below target & areas for improvement:   
• All Public Health targets are being achieved. 
• During Quarter 3, the delivery of winter vaccinations fell short of the established target,
achieving only 62% coverage for Covid and 55% for Influenza among eligible recipients. It
should be noted that Scotland wide has only achieved 57% and 53% coverage for Covid
and Influenza respectively during the winter 23/24 program. 
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5
• Only 93% of practices have access to Community Treatment Assessment Centre services. 
3.2.4 Hospital Care & Delayed Discharge
Across all 17 measures, 3 (18%) are reported as on track 11. This is a decrease from Q2 where 6
(35%) reported as on track. Q3 Hospital Care performance notes 1 (9%) on track, with 10 (91%)
off track against the targets. This is a decrease from 36% on track reported last quarter. The one
KPI showing on track is the number of unplanned admissions to hospital reported due to a Fall.
This KPI is impacted by data lag, and Q3 only includes Oct & Nov data.    
Across 6 KPIs, Delayed Discharge Q3 performance notes 2 (33%) on track, with 4 (67%) off track
against the targets. This is a decrease from 50% on track reported in Q2 performance.     
Performance on or above target:   
• The occupied bed days for people delayed in hospital due to AWI (Adults with Incapacity)
has reduced significantly by 57% on Q2. It now stands at 283 against a target of 589.
• The occupied bed days for people delayed in hospital awaiting care home placement
continues to meet target.  It shows further improvement with 13% decrease on Q2 bed
days. It now stands at 1029 against a target of 1632. 
Performance below target & areas for improvement:   
• Unplanned admissions to hospital for 65+ remain above target, and although down slightly
on Q2.
• Compared with previous quarter, the average length of stay has increased by 33% (from 6
days to 8). Average crude Length Of Stay (LOS) in each A&B hospital ranged between 6-13
days. The Number of Falls being reported in hospital setting shows a 23% decrease on Q2,
and now only slightly above target. Performance on outpatient waiting times continues to be
off track, although both KPIs are down slightly on Q2. Waiting times for cancer
appointments at the 31 and 62 day targets have increased to 10, from zero in Q2. Instance
of medication errors, tissue viability and infections have all increased this quarter and are all
above target. 
• The number of people delayed in hospital is off track in Q3.  The number of people delayed
has risen by 22% on Q2, it now stands at 161 against a target of 132. 
• Reduce the overall length of stay in hospital (Delayed Discharge Bed Days) continues off
target. There has been improvement with a 32% decrease on Q2, which stands at 3343
against a target of 3025.
• The number of people delayed in hospital due to care at home availability continues off
target.  It shows a 26% increase on Q2 and stands 122 against a target of 80.
• Increase the number of inpatients 18+ who are discharged without delay is slightly of target
in Q3 with a 7% decrease on Q2. It now stands at 1154 against target of 1222. 
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6 
3.2.5 Finance
Across 5 KPIs, Financial services performance notes 1 (20%) on track, with 4 (80%) off track against
the targets set in Q3 23/24. This is the same % reported on track reported as the previous quarter
performance. 
Performance on or above target:
There is currently one KPI’s on or above target 
• The performance on reducing the % of clients with high-cost packages of care KPI is
improving and noting 6% above target performance. 
Performance below target & areas for improvement:  
• Performance around the reduction in value of assessed unmet need for care at home
remains off track with costs increased this quarter on previous quarter.  
• Performance with regards to reducing the cost of hospital stays because of delayed
discharge remains off track, with FQ3 noting 33% above target, an increase of 9% on
previous quarter’s performance.  
• Performance on reducing the cost on pharmacy expenditure remains off track, with FQ2
noting 11% above target, an improvement by a decrease of 5% above target on the
previous quarter.  
• Performance on reducing the costs of agency nursing staff in A&B hospitals remains off
track, with FQ3 noting 6% above target, matching the % above target on the previous
quarter. 
3.2.6 Carers & Allied Health Professionals (AHP’s)
Across 11 KPI, Carers / AHP services performance notes 5 (45%) on track, with 6 (55%) off track
against the targets set. This is a decrease from 64% on track reported (-19%) variance on the
previous quarter performance. 
Performance on or above target: 
• The number of Unpaid Carers Supported / Registered across A&B’s Carers Centres
continues to increase – up 4% on last quarter. 
• There has been another slight increase this quarter in the number of completed Adult Carer
Support Plans – continues to be on target. 
• The number of AHP community patients discharged this quarter has increased significantly
– 14% - well above the target set. 
• The rate of New Outpatient AHP referrals seen as a proportion of all referrals seen
continues to be on track. The current rate of 29% well above target set (25%).
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7 
Performance below target & areas for improvement: 
• Although Outpatient referral waits are currently off-track, they have improved this quarter.
There is a slight improvement of 1% this quarter of those Outpatients waiting more than 4 
weeks for MSK (Muscular Skeletal), and a significant improvement of 12% for Outpatients 
waiting over 12 weeks for AHP services. 
• AHP Outpatient completed waits slightly down on last quarter – this is due to significant
drop-off in patients discharged in December 2023. This is likely to be down to the holiday
period impacted with reduced staffing levels. 
• Community AHP referral waits breaching over 12 week waits have significantly increased
this quarter – up 87% – although slightly lower than Q1. 
• Young Carers Statements Completed have decreased this quarter. As mentioned
previously, this target will need to be revised due to the unique aspects of gathering
information from Young Carers. 
3.2.7 Care at Home and Care Home 
Across 7 KPIs, Care at Home/Care Homes performance notes 4 on track, with 3 off-track against
the targets. The overall picture has improved, as only 2 KPIs were on track in Q2 (29%). As before,
proxy data has been used in Q3 for the 2 on track KPIs (49 and 50), as it was not possible to
obtain data from Eclipse. 
Performance on or above target: 
• The number of Older People who waited > 6 months for their homecare monitoring review
has improved and is on target. 
• There has been a big drop in unplanned admissions to A&B hospitals from a care home,
which now stands at 26 against a target of 36, this is on target. 
Performance below target & areas for improvement: 
• Performance on % of Older People receiving nursing care home service continues a plateau
of 8 to 9% below target. 
• The % of Older People in receipt of Care at Home receiving >15 hours per week has improved
by 1% and is now 2% below target.
• Occupancy rates across A&B care homes continue to improve, and now stand just 1% below
target. 
3.2.8 Learning Disability & Mental Health
Across 21 KPI, Learning Disability / Mental Health/ Adult Support & Protection / Alcohol & Drugs
Partnership performance notes 13 (62%) on track, with 8 (38%) off track against the targets set.
This is a decrease from 71% on track reported (-9%) variance on the previous quarter’s
performance.
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8 
Performance on or above target: 
• People with dementia supported by a Care at Home service continues to increase in Q3.
Since the last quarter it has risen by 23 (48%) to 71. 
• Post Diagnostic Support referrals has increased again this quarter rising from 62 to 75
(+21%). 
• The number of HSCP staff completing Adult Support Protection Training has significantly
increased this quarter – up from 95 to 172 (+81%) – and is now on target. 
Performance below target & areas for improvement: 
• The number of people with needs assessed via Universal Adult Assessments by the A&B
Dementia teams has dropped below target this quarter. This has decreased from 24 to 8
over the quarter (-67%). 
• The number of people waiting more than 12 weeks for a new Mental Health Outpatient
service continues to increase over recent quarters. At Q3 2023/24 there were 532 waiting,
an increase of 21% on previous quarter. 
• ASP duty to inquire completion times saw a significant decrease, falling further below target
from 58% to 32%, with only a third being completed within the designated 5 days. 
• ASP investigation times also fell off target, dropping from 77% to 60% completion within the
specified 15 days. The review of case conferences within 3 months of the initial meetings
failed to meet targets, dipping from 100% to 50% 
4. NATIONAL HEALTH & WELLBEING OUTCOMES (HWBOI) and MINISTERIAL STEERING
GROUP (MSG) INTEGRATION INDICATORS
The National Health and Wellbeing Outcomes provide a strategic framework for the planning and
delivery of health and social care services. This suite of outcomes serves to focus on improving
the experiences and quality of services for people using those services, carers, and their families.
These indicators form the basis of the annual reporting requirement for Health and Social Care
Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated Performance
Management Framework to provide the national performance position alongside the local service
Key Performance Indicators suite. 
The latest data in relation to 26 HWBOI and MSG Indicators reports 42% on track, with 11 on track
and 15 off track. An overview of A&B HSCP’s latest performance against the 26 measures is
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9
reported in Appendix 1. It should be noted that reporting periods vary across the suite of national
indicator measures, with some measures reported quarterly affected by national reporting data
lag. The next update for this data will be reported at FQ4. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated Performance
Management Framework and Dashboard ensures the HSCP is able to deliver against key strategic
priorities. This in-turn is aligned with the Strategic Plan and key objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as well as
evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance
Key performance indicators within the IPMF ensure that staff governance requirements continue to
be progressed and developed include health and safety, wellbeing and new service redesign and
working practices. 
6.3 Care and Clinical Governance
Clinical Governance and patient safety remain at the core of prioritised service delivery against the  
new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators. The new governance
structure supporting the IPMF ensures that the Clinical & Care Governance Committee remain
central to performance improvement. The development of the IPMF is focussed on moving away
from previous traditional styles of reporting to a fully collaborative approach with Head of Service
and Service Lead commentary. 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data trends and
forecasting are identified to give wider strategic context. This provides the HSCP professional
advisors with self –service performance information to inform their role in maintaining professional
standards and outcomes. 
8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to inform
the HSCP E&D work. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered within the
Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are managed and
identified within the monthly Performance & Improvement Team- Work Plan. Performance reports
are used by operational management to identify service delivery risk and to inform mitigation action
accordingly.
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10 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public is via Argyll and Bute Council and NHS Highland
websites. The IPMF dashboard utilises SharePoint to support manager and staff access across the
HSCP. 
12. CONCLUSION 
The committee should note that this report has been considered at both  the Clinical and Care
Governance Committee for scrutiny and the Integration Joint Board is asked to note FQ3 (October-
December) 2023/24 performance as detailed in the IPMF Dashboard   
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk 
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Appendix 1 – HWBOI & MSG Integration Indicators – Latest Available (as at 30 Jun 2023, due to national data lag the next update will be
available for FQ4) 
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
1 HWBOI Outcomes 1 % of adults able to look after their health very well or quite well 90.9% 90.8% R
2 HWBOI Outcomes 2 % of adults supported at home who agree they are supported to live as independently 78.8% 75.0% R
3 HWBOI Outcomes 3 % of adults supported at home who agree they had a say in how their support was provided 70.6% 66.9% R
4 HWBOI Outcomes 4 % of adults supported at home who agree that their health & care services seemed to be well co-
ordinated 66.4%    66.0% R
5 HWBOI Outcomes 5 % of adults receiving any care or support who rate it as excellent or good 75.3% 68.6% R
6 HWBOI Outcomes 6 % of people with positive experience of their GP practice 66.5% 77.6% G
7 HWBOI Outcomes 7 % of adults supported at home who agree their support had impact improving/maintaining quality of
life 78.1% 76.7% R
8 HWBOI Outcomes 8 % of carers who feel supported to continue in their caring role 29.7% 38.0% G
9 HWBOI Outcomes 9 % of adults supported at home who agree they felt safe 79.7% 76.4% R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
11 HWBOI Data 1 Rate of premature mortality per 100,000 population 466 386 G
12 HWBOI Data 2 Rate of emergency admissions per 100,000 population for adults 11629 11916 R
13 HWBOI Data 3 Emergency Admissions bed day rate 112637 112371 G
14 HWBOI Data 4 Readmission to hospital within 28 days per 1,000 admissions 107 91 G
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15 HWBOI Data 5 Proportion of last 6 months of life spent at home or in a community setting 89.8% 92.6% G
16 HWBOI Data 6 Falls rate per 1,000 population aged 65+ 22.6 30 R
17 HWBOI Data 7 % of SW care services graded ‘good’ '4' or better in Care Inspectorate inspections 75.8% 80.0% G
18 HWBOI Data 8 % of adults with intensive needs receiving care at home 64.6% 72.2% G
19 HWBOI Data 9 No of days people [75+] spent in hospital when ready to be discharged, per 1,000 population 748 764 R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
19 MSG 1.1 Number of emergency admissions - A&B 8505 8559 R
20 MSG 2.1 Number of unplanned bed days acute specialties - A&B 63655 77477 R
21 MSG 2.2 Number of unplanned bed days MH specialties - A&B 12475 9388 G
22 MSG 3.1 Number of A&E attendances - A&B 16120 20683 R
23 MSG 3.2 % A&E attendances seen within 4 hours - A&B 95.0% 83.3% R
24 MSG 4.1 Number of DD bed days occupied - A&B 7528 11944 R
25 MSG 5.1 % of last six months of life by setting community & hospital - A&B 89.8% 90.8% G
26 MSG 6.1 % of 65+ population  at Home (unsupported) - A&B 92.3% 92.6% G 
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Appendix 2- System Pressures Reporting- December 2023 
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Appendix 3- Delayed Discharge Sitrep – 15th January 2024 
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Helensburgh and Lomond Area Committee       
Date of Meeting: 11 June 2024 
Title of Report:  Health & Social Care Partnership - Performance Report – FQ4 2023/24 (Jan - Mar) 
Presented by: TBC    
The Committee is asked to:
• Note performance for FQ4  2023/24 (January - March) and performance against the
previous quarter
• Note supporting performance commentary across 8 key service areas 
• Note performance update on the National Health & Wellbeing Outcomes and
Ministerial Steering Group Integration Indicators (Appendix 1)
• Note System Pressure Report for March 2024 (Appendix 2)
• Note Delayed Discharge Sitrep as of 15 April 2024 (Appendix 3) 
1. EXECUTIVE SUMMARY 
This report details performance for FQ4 2023/24 (January – March), the performance outputs
are taken from the Integrated Performance Management Framework (IPMF) Reporting
Dashboard with the focus on the eight key service areas. Overall performance for FQ4 notes
an overall increase in the number of measures reporting as on target 49 (53%) against 43
(46%) in the previous quarter. 
The report details performance against each of the service areas and the 93 supporting Key
Performance Indicators. Analysis of the KPI’s is supported by performance commentary.
National Health & Wellbeing Indicators performance is included alongside performance and
trend overview with regards to System Pressures and the National Delayed Discharge Sitrep.
The use of the performance dashboard within SharePoint is designed to offer a more
focussed approach to the access and analysis of data, offering scope for self-service. 
The Integrated Performance Management Framework and associated Performance
Dashboard has been collaboratively developed with the Strategic Leadership Team. The
format of the IPMF Performance Dashboard covers all the areas previously reported to both
the Clinical & Care Governance Committee and Integration Joint Board and recognises the
need to ensure that local performance and improvement activity is reported within the new
digital dashboard.  
This report includes an overview of the previous Health & Wellbeing Outcome Indicators and
Ministerial Steering Group- Integration measures. To support the use of the dashboard,
HSCP Performance & Information Team analysts have been identified for each of the Heads
of Service and Service Leads to support and check performance across eight key service
areas. This bespoke and individual analyst input and support will be available during each
quarter going forward and will work to build more robust performance reporting with
management commentary.   
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2. RECOMMENDATIONS
The Committee is invited to note the quarterly performance, further noting it will be considered
at the Clinical and Care Governance Committee in respect of any action required. 
3. DETAIL OF REPORT
The report details the HSCP (Health and Social Care Partnership) performance for Financial
Quarter 4 2023/24 (January – March) highlighting key performance trends across the 93 KPIs
(Key Performance Indicators). In addition, the report includes performance updates across
eight service areas. The latest performance against the National Health and Wellbeing
Outcomes Indicators is reported (Appendix 1). Also included is an update on System
Pressures (Appendix 2) and Delayed Discharges (Appendix 3).   
4. RELEVANT DATA & INDICATORS 
4.1 FQ4 2023/24 (January – March) Performance Summary 
Overall performance for FQ4 notes that 53% of KPI’s are scoring against target, with 49
reporting as on-track and 44 off-track, this is a slight increase (+7%) against previous FQ3
performance. The KPI’s report performance against the target and include the target, actual
and variance and is a mix of both quantitative and qualitative indicators. The use of the
green, amber and red graphics within the Dashboard is used to give an overview of the total
performance for each of the eight services and 93 KPI’s. The use of only green and red for
the KPI’s is used to focus delivery with regards to sustaining performance on or above
target. 
4.2 Analysis of Key Performance  
This analysis identifies performance across the 8 service reporting categories within the
Integrated Performance Management Framework (IPMF) and performance commentary is
provided as part of Head of Service and Service Leads one-to-one sessions with analysts.         
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4.2.1 Children & Families
Across 11 KPI, C&F services performance notes 3 (27%) on track, with 8 (73%) off track
against the targets set in Q4 23/24. This is a decrease from 36% on track reported (-9%)
variance on the previous quarter performance.
Performance on or above target: 
• Increasing the number of care experienced children placed at home or in Kinship or
Fostering Care is on track, noting 24% above target performance. 
• VAWG training is as achieving 250 staff trained against a target of 100 being trained.
Performance below target & areas for improvement: 
• Performance around reducing numbers of care experience children looked after away
from home has failed to meet target of 94, with 109 residing out with the home, 69%
of all care experienced children, with no improvement on the previous quarter.
• Performance with regards to the number of children accepted onto the Emotional and
Wellbeing Pathway is below the target of 100%, with 81% accepted. This is an
improvement on Q3 where performance was 71%.
• It is noted that recording issues on Eclipse has resulted in several KPI’s not accurately
reflecting performance on the ground, this will be addressed in the 2024/25 version of
the IPMF, which is currently under development. 
4.2.2 Telecare and Digital
Benchmarked performance across 8 Key Performance Indicators (KPIs) for Telecare and
Digital Services shows an increase in the overall Quarter 4 performance, with 6 KPIs (75%)
remaining on track compared with 5 (50%) on track at Quarter 3. 2 KPIs (25%) are reported
as off track against target for FQ4.     
Performance on or above target:   
• The number of new Telecare service agreements continues to exhibit growth,
indicating a promising trend. 
• The number of 'Near Me' clinic appointments has continued to rise, now showing a
clear increasing trend after a post-COVID slump. 
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• The digitalisation of telecare equipment has further increased by 6% to reach 40%,
surpassing the 25% target. 
• The utilisation of Buddi hubs has increased by 43% this quarter. 
• Freedom of Information requests are now back to being completed on time at a rate
of 100%, after falling off target last quarter. 
Performance below target & areas for improvement:   
• The number of Telecare annual reviews overdue continues to decline, remaining
below target. 
• Silver Cloud referrals have decreased a further 6%. 
• Only one installation of the Just Checking system was completed during this quarter   
4.2.3 Public Health and Primary Care
Public Health and Primary Care Quarter 4 performance notes 10 (77%) measures on track,
no change from Quarter 3. Public Health have achieved 100% target performance across
all 5 KPIs in Q4 of 2023/24. Out of the 8 Key Performance Indicators (KPIs) for Primary
Care services, 3 (37.5%) are currently off track, while 5 (62.5%) are on track to meet their
set targets. This overall performance aligns with Q3, however, there have been changes in
which specific KPIs are meeting or not meeting their targets. 
Performance on or above target: 
• IPMF No 63: In Q4, we increased the number of quit dates set by achieving 20,
exceeding the target of 10, representing an 82% increase from Q3. Noted we were on
target in Q2, exceeded by one in Q3 with a significant change in Q4.   
• IPMF No 64: Our actual performance of monitoring contracts and KPIs has
consistently matched the target of 100% for each quarter of 2023/24, remaining at
100%. 
• IPMF No 65: In Q4, we achieved 31 engagement activities, significantly exceeding
the target of 1, marking a continuous improvement throughout each quarter of 2023/24
and a 19% increase from Q3. 
• IPMF No 66: We successfully achieved the rolling training target of 68 with an actual
count of 69. Our actual performance has shown steady increase in each quarter of
2023/24, representing a 19% improvement compared to Q3. 
• IPMF No 67: In Q4, we achieved 163 referrals to community link workers, exceeding
the target of 101. Our performance has seen a consistent trend above the target each
quarter, and we improved by 10% compared to Q3. 
• The "ChildSmile: Enroll 100% of eligible nurseries into Daily Toothbrushing
Programme" demonstrated exceptional performance, reaching 97%, well above the 80%
target. 
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• The Fluoride Varnish Programme remains consistent, still implemented in 29% of
eligible schools for P1-P3 pupils. 
• Vaccination transfer from GP practices has been successfully accomplished. 
• "Community Link Workers within Primary Care settings established within areas with
the highest level of deprivation" achieved full compliance, meeting the target of 100%. 
• Significant progress was observed in the reduction of instances of 2C practices
entering contingency measures, with a remarkable 96% improvement from Q3. The
number decreased from 56 occurrences to only 2 during Q4. 
Performance below target & areas for improvement:   
• All Public Health targets are being achieved. 
• Vaccination delivery during autumn, winter, and spring booster programs for COVID-
19 reached 58%, below the targeted 80%. It's noteworthy that the Scottish National
average achieved only 56.6% coverage. 
• The establishment of Community Treatment Assessment Centres (CTAC) across
Argyll and Bute fell short of the 100% target, reaching 93%. This includes 2 practices
outside of rural flexibility arrangements that have yet to offer this service. 
• The metric assessing practices operating at Level zero within the Practice Escalation
policy, with no reduction in services, attained 93%, slightly under the 100% target. 
4.2.4 Hospital Care & Delayed Discharge
Hospital Care & Delayed Discharge Quarter 4 performance notes 4 (24%) measures on track,
an increase from 12% in Quarter 3. Across 11 Hospital Care KPIs, performance notes 1 (9%)
on track, with 9 (82%) off track against the targets. In terms of the 6 Delayed Discharge KPIs,
there was an improvement in Quarter 4 with 3 (50%) on track, compared to 33% in Quarter
3. 
Performance on or above target:    
• Number of unplanned admissions to hospital reported as a result of a fall. This has
been reported as on track however it is acknowledged this is likely to be due to lag
with the full quarter data. This measure will be subject to review at year end. 
• Reduce the number of bed days for people delayed due to AWI. Whilst staying on
target, there has been an increase in actual occupied bed days during Q4 of 35%
from Q3. The actual stands at 381 against a target of 589. 
• Reduce the number of occupied bed days for people delayed awaiting a care home
placement. Continuing to stay on target each quarter of 2023/24, we’ve seen an
increase in actual occupied bed days during Q4 of 19% compared to Q3. The actual
stands at 1227 against a target of 1632. 
• Increase the number of inpatients 18+ who are discharged without delay. Q4 shows
an improvement of 15% from Q3, and we’re back on target after being slightly off
track in Q3. The actual stands at 1328 against a target of 1222.
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Performance below target & areas for improvement:    
• There has been an unusually large increase in unplanned admissions to hospital,
with the Q4 total up 15% on Q3. 
• Reduce the Average Length of Stay (ALOS) for inpatients in A&B Hospitals -
Although we missed the target, there was a 13% improvement from Q3, achieving an
ALOS of 7 against a target of 6. 
• A&E Attendances in LIH meet the 4 hours wait target - Throughout each quarter of
2023/34, we consistently fell short of the 95% target, with our performance being
sustained at 90% for Quarter 4. 
• The Number of Falls being reported in a hospital setting shows a 38% decrease on
Q3. The biggest contributor to this was Mid Argyll, which in March reported 20 falls –
over twice the average for that hospital. 
• Waiting times for cancer appointments at the 31 and 62-day targets are down by
71% from the Q3 peak, but still some way above the zero target. 
• Outpatient waiting time breaches >12 weeks are down 9% on Q3, but long waits
(>52 weeks) are up by 9%. 
• Instances of infections and medication errors increased for the 2nd quarter in a row,
whereas instances of tissue viability decreased by 6% (but still 41% above target). 
• Reduce the number of people delayed in hospital In Q4, we were off track again,
with actual increasing by 4% from Q3. The actual stands at 167 against a target of
132 
• Reduce the overall length of stay in a hospital (delayed discharge bed days) It is
noted that despite remaining off target in Q4, there has been a trend of improvement
in slightly reducing the overall stay over quarters 2, 3 and 4. The actual stands at
3212 against a target of 3025. 
• Reduce the number of people delayed in hospital due to care at home availability.
There has been a consistent trend of staying off target each quarter in 2023/24, with
a slight 3% reduction from Q3. The actual is 118 against a target of 80. 
4.2.5 Finance 
Across 5 KPIs, Financial services performance notes 3 (60%) on track, with 2 (40%) off track
against the targets set in FQ4 23/24. This is an improvement in the % reported on track for
the previous quarter performance. 
Performance on or above target:
• The performance on reducing the % of clients with high-cost packages of care KPI is
improving and below target and 1% improvement on last quarter.
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• Performance around the reduction in value of assessed unmet need for care at home
is 27% improvement on previous quarter
• Performance on reducing the costs of agency nursing staff in A&B hospitals is above
track, with FQ4 noting 21% compared to the previous quarter. This represents a
reduction of circa £50k per month on spend. 
Performance below target & areas for improvement:
• Performance with regards to reducing the cost of hospital stays due to a delayed
discharge remains off track, with FQ4 noting 28% above target, a decrease of 4% on
previous quarter’s performance.
• Performance on reducing the cost on pharmacy expenditure remains off track, with
FQ4 noting 32% variance in expenditure on previous quarter. 
4.2.6 Carers & Allied Health Professionals (AHP’s)
Across 11 KPI, Carers / AHP services performance notes 5 (45%) on track, with 6 (55%) off
track against the targets set form FQ4 23/24. No variance on the previous quarter
performance. 
Performance on or above target:     
• The number of Unpaid Carers Supported / Registered across A&B’s Carers Centres
continues to increase – up 5% on last quarter. 
• There has been another slight increase this quarter in the number of completed Adult
Carer Support Plans – continues to be on target. 
• Community Patient Discharges have again increased this quarter – up 10% on last
quarter. 
Performance below target & areas for improvement:     
• Referral waits are currently off-track, although Outpatients waiting over 12 weeks for
AHP services has continually decreased over recent quarters. 
• AHP Outpatient completed waits again slightly down on last quarter. 
• Young Carers Statements Completed have increased this quarter although still off-
track. The target for this measure, and other Carers and AHP KPIs, are going to be revised
in the new IPMF which begins next quarter (Q1 2024/25). 
4.2.7 Care at Home and Care Home 
Across 7 KPIs, Care at Home/Care Homes performance notes 3 on track (43%), with 4 off
reporting as track against target for FQ4 23/24. The overall picture has declined slightly, as
4 KPIs were reported as on track in Q3.  However, there is a noted data lag in recording of
Unplanned Admissions to Hospital directly from a Care Home. As before, proxy data has
been used in Q4 as it is not currently possible to obtain this data from Eclipse. Annual
review of these KPIs from 2024/25 should resolve this. 
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Performance on or above target: 
• Unplanned admissions to A&B hospitals from a care home are showing a drop of
42% against Q3, although it is likely this number is underreported.  
Performance below target & areas for improvement: 
• The number of Older People who waited >6 months for their homecare monitoring
review increased by 21% from Q3. 
• Occupancy rates across A&B care homes dropped in Q4 for the first time in a year,
by 1%.  
• Performance on % of Older People receiving nursing care home service continues
on a plateau of 8 to 9% below target. Note there are concerns from the service about
the legitimacy about this target. 
4.2.8 Learning Disability & Mental Health
Across 21 KPIs Learning Disability / Mental Health performance notes 15 (71%) on track,
with 6 (29%) off track against the targets set for FQ4 23/24. This is an increase from 62% on
track reported (+9%) variance on the previous quarter’s performance.  
Performance on or above target:    
• People with dementia supported by a Care at Home service continues to increase in
Q4. Since the last quarter it has risen by 20 (28%) to 91. 
• The number of people with needs assessed via Universal Adult Assessments by the
A&B Dementia teams has increased this quarter and now on target. This has increased
from 21 to 27 over the quarter (+29%). 
• The number of HSCP staff completing Adult Support Protection Training has again
significantly increased this quarter – up from 171 to 260 (+52%) – and remains on
target. 
• ASP training for HSCP staff continued to perform well compared to previous
quarters, exceeding the 2023/24 yearly target by 20%. 
• ASP investigation completion times improved significantly, with 100% completed
within the specified 15 days, an increase from 60% the previous quarter. 
Performance below target & areas for improvement:    
• Post Diagnostic Support referrals after recent quarterly increases has decreased this
quarter from 75 to 39 (-48%). 
• ASP duty to inquire completion times experienced a notable decrease, falling further
below target from 32% to 26%, with only a quarter being completed within the
designated 5 days. 
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• The review of case conferences within 3 months of the initial meetings failed to meet
the target again, remaining at 50% completion on time. 
4.2.9  NATIONAL HEALTH & WELLBEING OUTCOMES (HWBOI) and MINISTERIAL
STEERING GROUP (MSG) INTEGRATION INDICATORS
The National Health and Wellbeing Outcomes provide a strategic framework for the
planning and delivery of health and social care services. This suite of outcomes serves to
focus on improving the experiences and quality of services for people using those services,
carers, and their families. These indicators form the basis of the annual reporting
requirement for Health and Social Care Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated
Performance Management Framework to provide the national performance position
alongside the local service Key Performance Indicators suite.                            
The latest data in relation to 27 HWBOI and MSG Indicators reports 37% on track, with 10
on track and 17 off track. An overview of A&B HSCP’s latest performance against the 27
measures is reported in Appendix 1. It should be noted that reporting periods vary across
the suite of national indicator measures, with some measures reported quarterly affected by
national reporting data lag. The next update for this data will be reported after Jul 2024. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated
Performance Management Framework and Dashboard ensures the HSCP is able to deliver
against key strategic priorities. This in-turn is aligned with the Strategic Plan and key
objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as well
as evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance
Key performance indicators within the IPMF ensure that staff governance requirements
continue to be progressed and developed include health and safety, wellbeing and new
service redesign and working practices. 
6.3 Care and Clinical Governance
Clinical Governance and patient safety remain at the core of prioritised service delivery
against the   new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators.
The new governance structure supporting the IPMF ensures that the Clinical & Care
Governance Committee remain central to performance improvement. The development of
the IPMF is focussed on moving away from previous traditional styles of reporting to a fully
collaborative approach with Head of Service and Service Lead commentary. 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data
trends and forecasting are identified to give wider strategic context. This provides the HSCP
professional advisors with self –service performance information to inform their role in
maintaining professional standards and outcomes. 
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8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to
inform the HSCP E&D work.
8.1 PROTECTED CHARACTERISTICS
Performance detailed within this report acknowledges the rights of the Child (UNCRC),
Islands. Fairer Scotland, Socio-economic Duty, Equalities - protected characteristics. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered within
the Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are managed
and identified within the monthly Performance & Improvement Team- Work Plan. 
10.1 STRATEGIC, OPERATIONAL OR CLIMATE RISK
Performance reports are used by operational management to identify service delivery risk
and to inform mitigation action accordingly.
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public via Argyll and Bute Council and NHS
Highland websites. The IPMF dashboard utilises SharePoint to support manager and staff
access across the HSCP.
12. CONCLUSION 
The committee is asked to note FQ4 2023/24 (January - March) 2024 performance as
detailed in the IPMF Dashboard   
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
14. PREVIOUS REVIEW OF THE REPORT 
Meeting  Title of report Date Output (if relevant)     
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk 
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Appendix 1 – HWBOI & MSG Integration Indicators. 
Core Suite of Integration Indicators 
Indicators 1-9. The results of the 2024 HACE survey will be published by the Scottish Government on 28 May 2024, and will be updated and
included in the PHS Core suite publication on 2 July 2024. 
Indicators 12,13,14,15,16,18 Calendar year 2023 is used here as a proxy for 2023/24 due to the national data for 2023/24 being incomplete. This
is in line with guidance issued by Public Health Scotland which was communicated to all Health and Social Care Partnerships. Using more
complete calendar year data for 2023 should improve the consistency of reporting between Health and Social Care Partnerships. 
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PHS has not provided information for indicator 20 beyond 2019/20 because detailed PLICS cost information is not available. PHS previously
published information to calendar year 2020 using costs from 2019/20 as a proxy but, given the impact of the COVID-19 pandemic on activity
and expenditure, PHS no longer consider this appropriate. 
Ministerial Steering Group Integration Indicators 
Indicators 1.1,1.2, 2,1, 2.2,5.1 Calendar year 2023 is used here as a proxy for 2023/24 due to the national data for 2023/24 being incomplete.
This is in line with guidance issued by Public Health Scotland which was communicated to all Health and Social Care Partnerships. Using more
complete calendar year data for 2023 should improve the consistency of reporting between Health and Social Care Partnerships. 
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Appendix 2- System Pressures Reporting - April 2024 
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Appendix 3- Delayed Discharge Sitrep – 15th April 2024 
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ARGYLL AND BUTE COUNCIL                              HELENSBURGH AND LOMOND
AREA COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE          11 JUNE 2024
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings these have largely superseded the
original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December 2022 round of area committees for this standing item. This format
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.  
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3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
3.3 There are also additional online resources covering the streetlighting, footway,
surface dressing and roads reconstruction programmes available on the website
here. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – Roads and Infrastructure work to a number of policies across the range
of service areas. 
5.2 Financial – revenue and capital budgets are in place to deliver projects and
cyclic work. 
5.3  Legal – Roads and Infrastructure Services work to a number of different pieces
of legislation such as the Roads Scotland Act 194 and the Environmental
Protection Act 1990. 
5.4  HR – none known. 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications. 
5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications. 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications. 
5.6. Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise. 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams. 
5.8  Customer Service – none known.
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5.9  The Rights of the Child (UNCRC) – none known. 
Executive Director with responsibility for Roads and Infrastructure Services,
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services, Councillor John
Armour 
May 2024 
For further information contact: 
Mark Calder, Project Manager 
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ARGYLL AND BUTE COUNCIL       HELENSBURGH AND LOMOND AREA
COMMITTEE
DEVELOPMENT AND ECONOMIC GROWTH                                         11 JUNE 2024 
HELENSBURGH OUTDOOR MUSEUM – ARTS STRATEGY UPDATE JUNE 2024 
1.0 EXECUTIVE SUMMARY 
1.1 This report provides background to the Helensburgh Outdoor Museum, its
governance and funds, and invites Elected Members to take up the Chair and
Vice Chair roles on the Design Panel as well as seeking approval for a minimal
change to the Terms of Reference. 
1.2 At its meeting on 13th December 2016, the Helensburgh and Lomond Area
Committee agreed to allocate £55K from CHORD Surplus Funds for the
continuation of the Outdoor Museum. A Design Panel was constituted and now
has a remit of assessing and awarding applications for art works. A budget of
£50K remains. 
1.3 The Design Panel members meet a maximum of four times per year and last
met on 2nd February 2022. The Outdoor Museum Website is in the process of
being re-designed and there has been an initial inquiry regarding installing an
artwork. The Design Panel did not meet in 2023 and it would be prudent to re-
establish the group to enable any applications coming forward to be dealt with
timeously.   The Design Panel’s Terms of Reference state that the Chair and
the Vice-Chair of the Helensburgh and Lomond Area Committee are to hold
the Chair and Vice-Chair positions on the Design Panel and this report
therefore invites those Elected Members to take up these positions. 
1.4 At the 2nd February 2022 meeting and subsequent Area Committee report of
17th March 2022, members of the Design Panel highlighted that the Terms of
Reference should be revised to allow for small scale financial decisions to be
made by email rather than necessitating the co-ordination of a meeting.  This
was in response to a request for a £190 increase in grant from a previously
approved grant recipient to allow for increased costs.  This report therefore
requests that any increase or decrease can be agreed by the Design Panel by
email where the total grant is within the 50% maximum funding criteria of the
total project cost. 
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RECOMMENDATIONS
1.5 The Helensburgh and Lomond Area Committee are invited to: 
1.5.1 agree that the Chair and Vice Chair of the Area Committee be invited to
the fill the positions of Chair and Vice Chair of the Design Panel; and
1.5.2 approve the change to the Terms of Reference to allow the Design
Panel to approve variation to funding amounts of approved applications
that do not amount to more than the 50% of the total project costs.   
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ARGYLL AND BUTE COUNCIL       HELENSBURGH AND LOMOND AREA
COMMITTEE
DEVELOPMENT AND ECONOMIC GROWTH                                         11 JUNE 2024 
HELENSBURGH OUTDOOR MUSEUM – UPDATE JUNE 2024 
2.0 INTRODUCTION 
2.1 This report provides background to the Helensburgh Outdoor Museum, its
governance and funds, and invites elected members to take up the Chair and
Vice Chair roles on the Design Panel as well as seeking approval for a minimal
change to the Terms of Reference.
2.2 The Helensburgh Outdoor Museum is an awarding winning heritage-led
attraction developed as part of the CHORD programme with the first artworks
installed in 2014.  It consists of 131 granite plinths distributed across
Colquhoun square with 13 of these containing artworks telling a story of
Helensburgh and a corresponding website which provides details on the art
works The Outdoor Museum – Scotland's First Outdoor Museum.  It plays a
significant role as part of Helensburgh’s offer to attract visitors to the area,
provides opportunities for creative industries and encourages civic pride.
2.3 Funding of £55K CHORD surplus funds to continue the Outdoor Museum was
agreed by the Helensburgh and Lomond Area Committee on 13th December
2016. As part of this, it was envisaged that members of the community would
identify and organise the development of appropriate histories to be installed
in the museum.  To this end the Arts Strategy Fund was developed with an
application process and guidance which is governed by a Design Panel.  The
Arts Strategy Guidance Note is attached to this report at Appendix 1. 
3.0 RECOMMENDATIONS 
3.1 The Helensburgh and Lomond Area Committee are invited to: 
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3.1.1 agree that the Chair and Vice Chair of the Area Committee be invited
to the fill the positions of Chair and Vice Chair of the Design Panel;
and 
3.1.2 approve the change to the Terms of Reference to allow the Design
Panel to approve variation to funding amounts of approved
applications that do not amount to more than the 50% of the total
project costs.
4.0 DETAIL   
4.1 The Outdoor Museum Website is in the process of being re-designed and
there has been an initial inquiry regarding installing an artwork. The Design
Panel did not meet in 2023 and it would be prudent to re-establish the group
to enable any applications coming forward to be dealt with timeously.   
Governance
4.2 The Design Panel is governed by the Terms of Reference that were most
recently agreed by the Helensburgh and Lomond Area Committee in
December 2018.  These Terms of Reference state that the role of the Design
Panel is ‘to consider and make recommendations on applications from
individuals and organisations for new artworks for inclusion in the Outdoor
Museum Collection.’  
4.3 The Design Panel is expected to meet a maximum of four times a year to
consider new applications. The Terms of Reference state that ‘The Chair and
Vice Chair of the Design Panel will be the Chair and Vice Chair of the
Helensburgh and Lomond Area Committee respectively.’  This report
therefore asks that these positions are taken up by the appropriate Elected
Members.
4.4 The Design Panel is supported by a Lead Officer, Argyll and Bute Council
Development Officer, to facilitate the smooth operation of the Design Panel
and membership includes representatives from local organisations and
community representatives with experience in the arts, culture and heritage
disciplines.
4.5 As the Design Panel did not meet in 2023, members of the Design Panel will
need to be contacted to ascertain whether they are able to continue with their
role, and it may be necessary to seek further members to the panel.  If so, it is
proposed that this process is an open call for interested local organisations
and community representatives with experience in the arts, culture and
heritage disciplines, as per the Terms of Reference.
4.6 Current members of the Design Panel are as follows:
• Argyll and Bute Council
• Helensburgh Community Council
• Rhu and Shandon Community Council
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• Lomond and District Fine Arts Society
• Member of the public. 
Changes to Terms of Reference
4.7 The Design Panel met on 2nd February 2022 to consider a request for a £190
increase in grant from a previously approved grant recipient to allow for
increased costs.  Subsequently the Design Panel highlighted that the terms of
reference should be revised to allow for small scale financial decisions to be
made by email rather than having to co-ordinate a meeting and this was
reported in the Helensburgh and Lomond Area Committee Report of 17th
March 2022.  An amended Terms of Reference which reflect this request can
now be found at Appendix 2. 
FINANCE
4.8 There is currently £50K CHORD surplus funds remaining for the museum.  
5.0 CONCLUSION
5.1 The Helensburgh Outdoor Museum is an award winning heritage-led
attraction for the area with a budget to continue its development.  The Design
Panel plays a key role in assessing and awarding applications and its
membership needs to be re-established to ensure that the museum can
continue to grow.  This report therefore outlines a process for this and asks for
the appropriate Elected Members to take up position on the Design Panel.  
5.2 In addition, the updated Terms of Reference would allow for better use of
resources when it comes to making minor variations on awards by enabling
this to happen by email.   
6.0 IMPLICATIONS
6.1 Policy:  The delivery of this project fits with the Council’s Corporate Plan,
Local Outcome Improvement Plan and the approved Development Plan key
actions and policy for safeguarding our built heritage and town centre
regeneration.  
6.2 Financial: The Area Committee set aside £55K from the CHORD Surplus 
Funds for the future enhancement of the Outdoor Museum and £50K remains.
6.3  Legal: None.
6.4  HR:  the Fund will be managed by the Economic Regeneration Officer, who
will provide support to the Design Panel and updates to the Area Committee.
6.5  Fairer Scotland Duty:
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6.5.1   Equalities - protected characteristics: None. 
6.5.2   Socio-economic Duty:  The Outdoor Museum acts as a visitor attractor
to the town centre helping to support local businesses. 
6.5.3  Islands: None.
6.6 Climate Change: None. 
6.7 Risk: None.
6.8  Customer Service:  None.
6.9 The Rights of the Child (UNCRC): None. 
Kirsty Flanagan, Executive Director with responsibility for Development and
Economic Growth   
30th April 2024                                                  
For further information contact: Arlene Cullum, Senior Economic Development
Officer, Transformational Projects and Regeneration Team 
APPENDICES
Appendix 1 – Art Strategy Guidance Note April 2024
Appendix 2 – Terms of Reference – April 2024 
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Outdoor Museum
Art Strategy
Guidance Note
April 2024
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1. Purpose of Grant
A total budget of £55,000, which allows for a maximum award of £15,000 in any given year, has
been allocated by Argyll and Bute Council to the Outdoor Museum. Awards are available for up to a
maximum of £3,000 based on a maximum intervention of 50% of the total costs incurred in
developing, fabricating / producing and installing an art work in the Outdoor Museum, Colquhoun
Square, Helensburgh.
2. Submission Process
There will be one call for applications per year advertised on the Argyll and Bute website, with
a maximum available funding pot of £15,000 per annum for a minimum of three years.
Application Type Maximum Funding 
Available
Match Required Scored by Final Decision by
Type 1 £500 50% Design Panel Design Panel
Type 2 £3,000 (inclusive of any
prior Type 1 award)
50% Design Panel Area Committee
Type 3 £0 0% Design Panel Area Committee
Applications are to be made taking account of Helensburgh and Lomond Area Committee dates and
lead in times for this.
All works covered by an award must be completed within 12 months of that award being made e.g.
if an application for development costs was determined on 5th April 2024, the respective works
must be complete by 5th April 2024. If the same group susbsequently makes and application for
production/installation costs, those works would need to be complete within 12 months of the later
award date.
3. Match Funding
Type 1 and Type 2 applications will require 50% match funding. Please see below list of possible
sources of match funding. Please note this list is not exhaustive and funds availability and criteria
may change over time. 
 Awards for All
https://www.biglotteryfund.org.uk/global-content/programmes/scotland/awards-for-all-
scotland
 Creative Scotland
http://www.creativescotland.com/funding/funding-programmes/open-project-funding
 Tesco Bags of Help
https://www.groundwork.org.uk/Sites/tescocommunityscheme/pages/Category/the-tesco-
bags-of-help-programme-tes2
For more funding ideas and a chance to do your own funding search, check our funding webpage
http://www.argyll-bute.gov.uk/community-life-and-leisure/grants-and-funding
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Type 1: Applications for Development Costs
The maximum funding available for initial development costs is £500 in respect of any single
application and for not more than two such awards to be made in any given year. A minimum of 50%
match funding is required for applications to be considered. This award can cover the following costs:
 Appointing an artist to develop a design;
 Professional advice on technical aspects of production of design;
 Professional advice on production costs.
Applications for development costs will be accepted once annually. Applications for
development costs should complete this form and return to arlene.cullum@argyll-bute.gov.uk
Applications will be assessed by the Design Panel based on eligibility and scoring criteria in Section 4.
Type 2: Applications for Total Costs
The maximum total funding available for developing, fabricating/producing and installing an art work
is 50% of total costs up to a maximum of £3,000. A minimum of 50% match funding is required for
applications to be considered.
Applications for total costs will be accepted once annually. Applicants for total costs should complete
this form and return to arlene.cullum@argyll-bute.gov.uk Applications will be assessed by the Design
Panel based on assessment and scoring criteria in Section 4 and recommendations taken to the
Helensburgh and Lomond Area Committee for final approval.
Type 3: Applications for Plinths (No funding required)
If you wish to donate an artwork to the Outdoor Museum, applications for the allocation of a plinth
are welcomed. Applications for plinths with no requirement for funding should complete this form
and return to arlene.cullum@argyll-bute.gov.uk Applications will be assessed by the Design
Panel based on assessment and scoring criteria in Section 4 with recommendations taken
to the Helensburgh and Lomond Area Committee for final approval.
In order for your application to be considered, you must supply all information required in order to
fit with the Panel Meeting and Helensburgh and Lomond Area Committee timeline.
5. Assessment Criteria
The below criteria applies to all application types unless otherwise stated.
5.1 Principles
All applications should meet the following principles:
 That proposed art works must have a direct connection with Helensburgh, Lomond and the
immediate local area, its history and/or culture;
 That proposed art works must not be seen as a means of advertising any business;
 That the subject matter of any art works should not cause offence i.e. likely to be upsetting,
insulting, or objectionable to some or most people;
 That the materials and methods of fabrication/production for any art work should be of
commensurate type and quality as the original installations i.e. artefacts encapsulated in
acrylic, bronze and/or stone reproductions of original artefacts;
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4. Application Types
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 Artworks must be in keeping with the character of the Outdoor Museum and surrounding
area;
 Interpretation material should be provided to accompany any artwork. This should be
included on the plinth itself and provided to be published on the Outdoor Museum website.
Applicants must account for costs and design implications of any associated interpretation
material;
 Art works should be designed to require little or no maintenance.
5.2 Scoring Matrix
Criteria Allocation of score on a scale of 1 to 3
Community Link – proposal must demonstrate a
strong link with Helensburgh and the surrounding
area. 
1 – partial compliance
2 – good evidence of compliance shown
3 – comprehensive evidence provided
Quality – Proposals should provide a high quality
artwork of commensurate quality to the existing
collection (not applicable to Type 1 applications for
Development costs)
1 – partial compliance
2 – good evidence of compliance shown
3 – comprehensive evidence provided
Character – Proposals should be in keeping with the
character of the surrounding streetscape and should
not present an obtrusive or incongruous feature
1 – partial compliance
2 – good evidence of compliance shown
3 – comprehensive evidence provided
Risk – applicant to provide assurance that the
artwork can be delivered and installed
1 – partial compliance
2 – good evidence of compliance shown
3 – comprehensive evidence provided
Durability – artworks should be produced in a
material which is durable and appropriate with
minimal maintenance requirements (not applicable
to Type 1 applications for Development costs)
1 – partial compliance
2 – good evidence of compliance shown
3 – comprehensive evidence
provided
Technical Guidance
6. Website and QR Codes
The Outdoor Museum is accessible through a bespoke Outdoor Museum website
http://theoutdoormuseum.com, which carries extended content about the artefacts on
display on the plinths in the town centre. It also has an Archive section – going forward the
idea would be that all nominations for a plinth would be archived on the website.
Each plinth has a QR code that connects the viewer to this website following the suggestion
of Helensburgh Community Council. The website presents Helensburgh’s incredibly rich
seam of history and heritage, in an easy to use resource that reflects the local community’s
ownership of an creative contribution to, the Outdoor Museum. 
7. Install of Text
The vinyl’s for sandblasting were produced by McIntyre Memorials, who also undertook the
install/sandblasting of the text in situ.
Notes:
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• the weather conditions for installing the text, i.e. sandblasting are critical, it cannot be wet
or too windy
• the duration of sandblasting the stone is also critical, as the stone should not be too deeply
blasted
• it is of the utmost importance that the project manager signs off the position of the
stencils for sandblasting before sandblasting takes place
• it is essential that no text is placed on a roadfacing side of a plinth
8. Plinths
The plinths are made from granite and are 45cm square and bullnosed. The height varies. All plinths
are cored with 2 - 4 holes to accommodate future artworks to be installed. The next 2 pages give a
map of the location of the plinths and a table of measurements of the holes, surveyed by MacLay
Civil Engineering. Please note that the location of the holes is not regular and the table by needs to
be consulted before the production of new work.
Notes:
• The existing artworks are fixed with a pinning system into the holes already cored into the top of
the plinths
• Previous contractors have used a special underwater bonding agent used in oilrig and marine
conditions to fix the bronzecasts, stonework and resin in place.
• It is essential that any moulds produced are safely stored in case objects need to be re-cast.
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Document issued by ASL with the dimensions & shape of the plinths as agreed with WAVEparticle.
6 of 9
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Helensburgh Chord - BOLLARD SURVEY
See sketch for Numbering reference, Survey Alignment & Survey Notes 03/09/14
Colquhoun Square South of Princes Street rev: A
Bollard Type Hole 1 Hole 2 Hole 3 Hole 4
Number Ref. East North East North East North East North
SC1 A1 149 227 299 224
SC2 A2 151 223 301 222
SC3 A3 151 227 299 225
SC4 A1 148 223 300 221
SC5 A1 149 227 301 225
SC6 A2 150 227 300 226
SC7 A2 152 225 304 224
SC8 A1 148 225 299 225
SC9 A1 147 224 298 225
SC10 A3 153 227 303 225
SC11 E1 151 178 302 175 152 354 303 357
SC12 A2 150 225 299 225
SC13 A1 149 224 299 224
SC14 A1 149 228 299 227
SC15 A1 149 228 299 226
SC16 A2 151 225 303 224
SC17 C2 104 up 104 out 105 up 101 out Note C2: East Face 1st, North Face 2nd / 201
cube +/- 2mm (Up from bo[om& Out from
internal corner)
SC18 A3 151 225 300 228
SC19 A2 153 226 305 225
SC20 A3 150 226 300 224
SC21 A2 147 226 300 224
SC22 A3 149 224 300 223
SC23 A1 150 221 302 223
SC24 A1 153 223 304 222
SC25 A3 150 228 301 225
SC26 A2 150 228 302 226
SC27 A1 147 229 298 227
SC28 A1 152 224 303 224
SC29 A1 149 227 300 226
SC30 A2 156 227 157 224
SC31 A1 147 225 299 223
SC32 A1 152 224 303 221
SC33 A1 152 224 302 221
SC34 A2 154 225 305 224
SC35 A2 149 226 302 224
SC36 D2 147 225 295 227 250 sq-100 deep +/- 2mm
SC37 A3 149 224 301 223
SC38 A1 150 227 300 226
SC39 A1 147 225 297 224
SC40 A3 228 148 226 300
SC41 A3 152 226 302 223
SC42 C2 102 up 100 out 99 up 101 out Note C2: East Face 1st, North Face 2nd / 203
cube +/- 2mm (Up from bo[om & Out from
internal corner)
SC43 A1 148 227 300 224
SC44 A1 225 150 227 303
SC45 A1 223 148 225 299
SC46 A1 227 152 228 302
SC47 C2 106 up 104 out 104 up 105 out Note C2: East Face 1st, North Face 2nd / 203
cube +/- 2mm (Up from bo[om & Out from
internal corner)
SC48 A1 147 226 299 224
SC49 A1 148 227 300 227
SC50 A3 151 227 302 225
SC51 A1 148 227 299 225
SC52 A2 151 228 301 227
SC53 A1 152 223 303 223
SC54 A1 150 224 301 221
SC55 A2 149 227 300 226
SC56 A3 149 227 299 224
SC57 A3 148 226 298 223
Colquhoun Square North of Princes Street
NC1 A1 147 226 300 225
NC2 A1 148 225 298 225
NC3 A1 149 224 302 223
NC4 A2 150 230 300 228
NC5 A3 149 225 299 223
NC6 A1 150 220 301 220
NC7 A2 150 226 300 225
NC8 A3 154 227 300 226
NC9 A2 152 227 301 226
NC10 E1 150 188 299 188 154 369 304 370
NC11 A2 150 228 302 226
NC12 A3 147 227 298 227
NC13 A2 151 227 300 227
NC14 A1 148 226 300 223
NC15 A1 146 227 297 226
NC16 A2 151 227 303 226
NC17 A1 143 227 298 224
NC18 A1 148 226 300 225
NC19 A2 149 229 300 226
NC20 A1 228 152 228 302
NC21 E1 176 153 355 153 174 304 354 304
NC22 A3 125 150 125 300
NC23 C2 107 up 103 out 106 up 100 out Note C2: East Face 1st, North Face 2nd / 203
cube +/- 2mm (Up from bo[om & Out from
internal corner)
NC24 A2 227 150 227 301
NC25 A3 225 150 227 300
NC26 A1 225 149 226 300
NC27 A1 148 223 298 222
NC28 A1 147 227 298 227
NC29 A2 148 228 301 225
NC30 C2 103 up 105 out 103 up 104 out Note C2: East Face 1st, North Face 2nd / 203
cube +/- 2mm (Up from bo[om & Out from
internal corner)
NC31 A1 151 224 302 223
NC32 A2 225 152 225 303
Helensburgh Chord - BOLLARD SURVEY
See sketch for Numbering reference, Survey Alignment & Survey Notes 03/09/14
Colquhoun Square South of Princes Street rev: A
Bollard Type Hole 1 Hole 2 Hole 3 Hole 4
Number Ref. East North East North East North East North
NC33 A3 224 150 223 300
NC34 A3 226 151 226 303
NC35 A2 225 148 228 299
NC36 A1 153 225 304 224
NC37 A2 148 232 300 228
NC38 A2 150 229 302 228
NC39 A2 152 229 302 226
NC40 A2 148 229 301 226
NC41 A3 224 153 226 303
NC42 A3 224 153 227 301
NC43 A3 224 149 227 300
NC44 A2 229 152 229 301
NC45 A1 225 147 228 300
NC46 A2 226 155 227 304
NC47 D2 223 155 227 305 248 sq-101 deep +/- 2mm
NC48 C3 104 up 103 out 100 up 101 out Note C3: East Face 1st, North Face 2nd / 202
cube +/-4mm (Up from bo[om & Out from
internal corner)
NC49 E1 184 152 368 152 186 303 368 303
NC50 A2 226 152 229 304
NC51 A1 226 147 228 300
NC52 A1 224 150 224 301
NC53 A2 225 149 227 301
NC54 A1 227 152 226 301
NC55 A1 223 146 226 298
NC56 A3 227 149 230 298
NC57 A2 227 149 230 300
NC58 A1 227 147 229 298
NC59 A1 151 224 302 223
NC60 A3 152 227 303 224
NC61 A3 152 226 301 227
NC62 A1 224 148 227 299
NC63 A1 150 223 301 224
NC64 A3 150 227 299 223
NC65 A3 150 227 300 225
NC66 A1 146 227 297 225
NC67 A1 149 229 299 227
NC68 A1 227 147 224 299
NC69 A2 225 147 226 300
NC70 A3 222 150 224 297
NC71 A1 227 151 227 301
NC72 A1 221 148 225 300
NC73 A2 223 149 227 300
NC74 A1 222 147 224 298
Helensburgh Chord - BOLLARD SURVEY
See sketch for Numbering reference, Survey Alignment & Survey Notes 03/09/14
Colquhoun Square South of Princes Street rev: A
Bollard Type Hole 1 Hole 2 Hole 3 Hole 4
Number Ref. East North East North East North East North
Table issued by Tom Neufeld from MacLay Civil Engineering showing measurements of cored holes in mm to centre of hole. Please refer to map on previous page for location details.
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Existing Plinth Positions
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Design Panel Terms of Reference – March 2024 
Helensburgh Outdoor Museum Design Panel 
Terms of Reference 
The Helensburgh Outdoor Museum Design Panel was set up by the Helensburgh and
Lomond Area Committee. 
Role
The role of the Design Panel is: 
• To consider, and make recommendations on applications from individuals
and organisations for new artworks for inclusion in the Outdoor Museum
collection 
Remit
The Design Panel has the authority to: 
• To consider and determine requests for grants of up to £500 for the design
of artworks
• To consider and determine requests for grants of up to £3000 for the total
costs of the design, development, fabrication and installation of artworks
• To review and determine initial proposals/ applications for funding,
allocation of plinth and /or installation of art works
• All applications will be assessed using the criteria contained in the Outdoor
Museum Arts Strategy Guidance Note of April 2024   
• In instances where a clear decision cannot be agreed upon, then this will
be passed to Area Committee for decision. 
Membership
• Membership of the Design Panel has been agreed by the Helensburgh and
Lomond Area Committee, to include:-
o The Chair and Vice Chair of the Helensburgh and Lomond Area
Committee
o Representatives from local organisations and community
representatives with experience in the arts, culture and heritage
disciplines
• The Design Panel can also appoint advisers who have expertise in:-
o Recording stories – and also sayings in the local vernacular, relating to
geography, history, oral tradition
o The production and fabrication of finished art works as part of the initial
development of the Outdoor Museum 
Meetings 
Chair
• The Chair and Vice Chair of the Design Panel will be the Chair and Vice
Chair of the Helensburgh and Lomond Area Committee respectively.
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Design Panel Terms of Reference – March 2024 
• The Chair, or in their absence, the Vice-Chair shall preside over the
meeting. If both are absent, members of the Panel will choose a member
from the group to preside.
• Members should respect the authority of the Chair who will decide matters
of order, competency, relevancy and urgency.
Quorum
• The quorum for a meeting will be 3.
• If a quorum is not present within 10 minutes of the scheduled start of a
meeting or if at any point after a meeting has commenced attendance falls
below the quorum the meeting will be declared inquorate.
• If a quorum is not present, at the Chairperson’s / Vice-Chairperson’s
discretion, the meeting shall proceed and any decisions taken will be
homologated at the next meeting. 
Frequency of Meetings
• The Design Panel will meet four times per calendar year and until such
time as the funding has been exhausted. 
Conduct of Meetings
• Members must declare any personal interest in any agenda item at the
start of a meeting and take no part in the consideration of the relevant
item.
• All meetings will be minuted and a minute made available. 
Decision making
• All members of the group have equal status. 
• Each member has one vote. 
• The Chair retains the casting vote.
• All decisions must be clearly minuted with a brief summary of the
discussion and reason for decision recorded as well as the outcome.
• Observers and persons attending the meeting in an advisory capacity may
provide information but are not part of the decision making process and
are not able to participate in a vote.
• The Design Panel can decide, via email, on requests to adjust the
approved grant amount—whether increasing or decreasing it—provided
that the total grant falls within the 50% match funding criteria of the total
project costs. 
Support
The Design Panel will be supported by: 
• A Lead Officer, Argyll and Bute Council Development Officer, to facilitate
and promote the smooth operation of the Design Panel 
Issue of Papers 
• The agenda and papers for the Design Panel will be issued 7 days prior to
the meeting. 
• The Chair can agree to accept late papers. 
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ARGYLL AND BUTE COUNCIL HELENSBURGH AND LOMOND 
AREA COMMITTEE                                                                     
CHIEF EXECUTIVE’S UNIT                         11 JUNE 2024 
SUPPORTING COMMUNITIES FUND 2024/25 
1.0 EXECUTIVE SUMMARY  
1.1 The purpose of this report is to decide the allocation of the Council’s Supporting
Communities Fund (SCF) for Helensburgh & Lomond.
1.2 The total Supporting Communities Fund budget available by the Council for
allocation in Helensburgh & Lomond in 2024/25 is £31,175.50.
1.3 It is recommended that 17 applicants are awarded funding.
1.4 Applicants awarded funds from the Council’s Supporting Communities Fund
have 18 months in which to spend the funds. 
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ARGYLL AND BUTE COUNCIL                                        AREA COMMITTEE 
CHIEF EXECUTIVE’S UNIT                         11 JUNE 2024 
SUPPORTING COMMUNITIES FUND 2024/25 
2.0 INTRODUCTION 
2.1 The report details recommendations for the award of the Council’s Supporting
Communities Fund (SCF). The Supporting Communities Fund available by the
Council in Helensburgh & Lomond for 2024/25 is £29,500. 
2.2 The total available for allocation is £31,175.50 due to the return of unspent
funds from previous applicants.
2.3 Organisations applying to the fund were able to request up to £2,500. The SCF
is popular, and this year has attracted 26 applications from the Helensburgh &
Lomond area, requesting a total of £51,925.40.
2.4 Applications have been scored by the Council’s Community Development Team
against criteria set out in the guidance (https://www.argyll-bute.gov.uk/my-
community/communities-and-partnerships/supporting-communities-fund) Also
the SCF Scoring Matrix can be found here Supporting Communities Fund -
Scoring Matrix (argyll-bute.gov.uk)  A summary of all applications is appended
to this report, with 17 recommended to be funded with the budget available.   
3.0 RECOMMENDATIONS 
3.1 Members are asked to agree that the 17 applications, marked as ‘Award’ or
‘Partial award’ within Appendix 1 are awarded funding from the Supporting
Communities Fund, totalling £31,175.50. Detailed information about these
projects is contained within Appendix 2. 
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4.0 DETAIL 
4.1 The SCF is assessed through a robust process which involves financial checks
and Community Development Team contact with the applicant to verify any
information where required.  All applicants need to provide satisfactory essential
information on governance and finance to be eligible.  Scoring is based on a set
of criteria outlined in the guidance and available on the council’s website.
Applications to the fund must be for projects that come under one or more of these
categories:
• Fairer Communities – tackling poverty by sharing opportunities.   
• Resilient Communities – community capacity building/rebuilding and
repairing from a pandemic.
• Greener, Cleaner Communities – environmental action to support
addressing climate change. 
• Creative Communities – creativity for health and wellbeing  
4.2 Of the 26 applications received (requesting a total of £51,925.40), 3 were
withdrawn or ineligible and of the 23 remaining applications, 15 are new
applicants or have not applied within the last two years.  
4.3 17 are recommended to be awarded funding with the budget available. The
applications recommended for funding are labelled as ‘Award’ or ‘Partial award’
in the recommendation column of Appendix 1. The detail of the projects is in
Appendix 2.    
4.4 The projects recommended will deliver a range of activities from horse riding for
people with disabilities, community woodland activities and community
engagement projects.
4.5 Unsuccessful applications, due to funds available, are marked as ‘No award’ in
Appendix 1.  These applicants will be offered support from the Community
Development Team and provided with information on alternative sources of
funding. 
4.6 This year the total of £31,175.50 available for allocation is comprised of:
• £29,500 from the Council’s Supporting Communities Fund.
• Return of unspent funds of £1,675.50 from projects in the financial period
2020/2021 and 2022/23.
4.7 Successful funded projects must complete a report at the end, to evidence the
impact of the spending of the money. The results of this are brought to Area
Committee in March 2026, if not before, depending on project duration. 
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5.0 CONCLUSION
5.1 The Supporting Communities Fund application and assessment process has
been completed as set out within its guidance (Supporting Communities Fund |
Argyll and Bute Council (argyll-bute.gov.uk)). 
5.2 The recommendations made fully allocate the funding available for financial year
2024/25.
5.3 The 17 projects being put forward for an award will help communities to deliver
priority activities in their area in 2024/25.
5.4  All applicants to the fund are supported throughout the process and beyond by
the Community Development Team.
5.5  Given that fund is oversubscribed, the team is considering potential changes to
the fund for the future and recommendations will come to members to decide. 
6.0 IMPLICATIONS
6.1 Policy: n/a
6.2 Financial: Recommendations in the report are limited to the budget allocation
available in 2024/25 for the Supporting Communities Fund in Helensburgh &
Lomond.
6.3  Legal:  Applications are initially assessed to ensure that groups are constituted
with managed accounts.
6.4  HR: n/a 
6.5  Fairer Scotland Duty: The Supporting Communities Fund supports community
groups in tackling poverty, reducing inequality and building a fairer and more
inclusive Scotland. 
6.5.1   Equalities - protected characteristics: Applicants are given the options
of receiving the application in large print and other languages. 
6.5.2   Socio-economic Duty: None known.
6.6 Climate Change: One of the four criteria within the process is specific to
mitigating climate change. 
6.7 Risk: risk to the public pound is managed through the assessment and scoring,
and through end of project monitoring process.
6.8  Customer Service: None
6.9      The Rights of the Child (UNCRC)
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Pippa Milne
Chief Executive 
Mark Irvine
Policy Lead Councillor 
11th June 2024                                                 
For further information contact: 
Kirsty McLuckie - Community Development Officer
Tel. 01631 572192
Email. kirsty.mcluckie@argyll-bute.gov.uk 
Suzanne Mason - Engagement and Communities Lead
Tel. 01436 658933
Email. suzanne.mason@argyll-bute.gov.uk 
APPENDICES
Appendix 1- Assessment Score and Recommendations
Appendix 2 – Project Summary Sheet
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Appendix 1 – Assessment Score and Recommendations
Ref Applicant Recommendation
Assessment
Score
Value of
Project
Amount
Requested
Recommended
Award 2024/25
Cumulative
Total 
1 Cove Park Award 7.9 £2,500.00 £2,500.00 £2,500.00 £2,500.00
2 Fun First Award 7.2 £4,100.00 £2,500.00 £2,500.00 £5,000.00
3 Route 81 Youth Project Award 7.2 £10,949.11 £2,500.00 £2,500.00 £7,500.00
4 Helensburgh Community Woodlands Group Award 7.1 £2,563.00 £2,500.00 £2,500.00 £10,000.00
5 Argyll & Bute Citizens Advice Bureau - HL Award 7.0 £16,456.00 £2,300.00 £2,300.00 £12,300.00
6 Garelochhead Senior Citizens Award 6.5 £1,000.00 £800.00 £800.00 £13,100.00
7 Gibson Hall Award 6.5 £5,850.00 £2,500.00 £2,500.00 £15,600.00
8 Arrochar & Tarbet Community Development Trust Award 6.4 £3,500.00 £2,500.00 £2,500.00 £18,100.00
9 Gareloch Riding for the Disabled Association Award 6.4 £6,277.00 £2,092.00 £2,092.00 £20,192.00
10 Garelochhead Station Trust Award 6.4 £1,990.00 £1,200.00 £1,200.00 £21,392.00
11
The Edible Garden at Rhu Hall – Rhu and Shandon
Community Education Centre Award 6.3 £13,627.42 £950.00 £950.00 £22,342.00
12 Live Music Now Scotland Award 6.3 £614.40 £614.40 £614.40 £22,956.40
13 Peninsula Choir Award 6.0 £4,042.00 £2,021.00 £2,021.00 £24,977.40
14 Rosneath Community Garden Award 6.0 £5,418.00 £1,018.00 £1,018.00 £25,995.40
15 Cove and Kilcreggan Community Council Award 5.8 £3,300.00 £2,200.00 £2,200.00 £28,195.40
16 Plastic Free Helensburgh Award 5.3 £980.00 £980.00 £980.00 £29,175.40
17 Friends of Loch Lomond & The Trossachs Partial award 5.1 £32,500.00 £2,500.00 £2,000.10 £31,175.50
18 Peaton Pealers No award 5.0 £2,500.00 £2,500.00 £0.00 £31,175.50
19 Grey Matters No award 4.9 £2,250.00 £2,250.00 £0.00 £31,175.50
20 Helensburgh Heritage Trust No award 4.6 £3,000.00 £1,500.00 £0.00 £31,175.50
21 Helensburgh Amateur Athletics Club No award 4.2 £37,860.00 £2,000.00 £0.00 £31,175.50
22 Woodlandwise Forest School CIC No award 3.8 £2,590.00 £2,500.00 £0.00 £31,175.50
23 Helensburgh Gaelic Group No award 2.1 £3,125.00 £2,500.00 £0.00 £31,175.50  
TOTAL     £166,991.93 £44,925.40 £31,175.50  
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Appendix 2 – Project Summary Sheet       
Applications received (in order of scoring by Community Development Officer)
For submission to Helensburgh & Lomond Area Committee for final decision (maximum value
£2,500). 
Ref:  1
Applicant: Cove Park
Recommended Award: £2,500 Assessment Score (out of 10):  7.9
Project Summary:
4 free Family Learning Workshops, for children and their parents, approximately 35 people
per workshop. Workshops are designed to improve behaviour, concentration, wellbeing,
and social integration. Children and their families will experience new creative processes,
and techniques that could include digital projects, filmmaking, photography and animation.
Funding would cover the costs of materials, equipment, a fee for the lead artists and free
transport to and from Cove Park.
Recommendation: Award
Conditions: No conditions 
Ref:  2
Applicant: Fun First
Recommended Award: £2,500 Assessment Score (out of 10): 7.2
Project Summary:
38 outdoor family learning sessions, for children aged 0 - 5 and their parents. Sessions
would take place in Hermitage Park and would include sensory games, tree trails, the
brilliance of birds, minibeast mayhem and more. Funding would be used to pay staffing
costs and hire of Hermitage Park community hall.
Recommendation: Award
Conditions: No conditions 
Ref:  3
Applicant: Route 81 Youth Project
Recommended Award: £2,500 Assessment Score (out of 10): 7.2
Project Summary:
33 term-time weeks of youth club evenings and various workshops. These will be free to
young people, to ensure no financial barriers to participation. Sessions are planned by
young people and provide opportunities to increase confidence, self-esteem, learn new
skills and volunteering. Funding would be used to employ a sessional Youth Worker, for 7
hours a week.
Recommendation: Award
Conditions: No conditions 
Ref:  4
Applicant: Helensburgh Community Woodlands Group
Recommended Award: £2,500 Assessment Score (out of 10): 7.1
Project Summary: 
Organising community planting days to plant a large number of saplings from the
Woodland Trust and to plant 12 native “standards” trees including fruit trees within an
open glade area. This urban woodland is a community asset owned by and open to the
local community. Funding would be used to buy 12 trees; tree supports, circular metal
fencing sheaths, tree ties and compost.
Recommendation: Award
Conditions: No conditions 
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Ref:  5
Applicant: Argyll & Bute Citizens Advice Bureau - HL 
Recommended Award: £2,300  Assessment Score (out of 10): 7.0
Project Summary:
A project to recruit and train volunteer advisers to tackle poverty and increase financial
capacity in rural communities affected by the cost-of-living crisis. Training opportunities
would enable volunteers to provide advice and support in their own community. Funding
would be used to pay for office equipment, office costs and room hire.
Recommendation: Award
Conditions: No conditions 
Ref:  6
Applicant: Garelochhead Senior Citizens
Recommended Award: £800 Assessment Score (out of 10): 6.5
Project Summary:
A fortnightly group for senior citizens from October 2024 to March 2025, with activities,
musicians, guest speakers, a Christmas lunch for all members and an outing with 2
wheelchair accessible minibuses. Funding would pay for hall hire, insurance, Christmas
lunch and minibus hire.
Recommendation: Award
Conditions: No conditions 
Ref:  7
Applicant: Gibson Hall
Recommended Award: £2,500 Assessment Score (out of 10): 6.5
Project Summary:
Developing a community-led action plan for the Gibson Hall and carrying out some
essential repairs. The action plan would involve 3 community open days in 2024/2025, for
locals to visit the hall to express their views and also conducting an online and a house-to-
house survey. Funding would be used to pay for displays, refreshments and printing for
the open days and surveys, money would also be used to pay for updating the fire alarm
and PAT testing.
Recommendation: Award
Conditions: No conditions 
Ref:  8
Applicant: Arrochar & Tarbet Community Development Trust
Recommended Award: £2,500 Assessment Score (out of 10): 6.4
Project Summary:
A community engagement exercise to identify local views about the hall and how it’s used
and potentially identify new volunteer leaders for groups and activities. This would include
3-month trial periods, to cover hall costs for new hall user groups and to encourage
professional “service providers” such as a podiatrist to visit a relatively remote location.
Funding would be used towards staffing costs; hall hire waivers and services costs e.g.
electricity.
Recommendation: Award
Conditions: No conditions 
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Ref:  9
Applicant: Gareloch Riding for the Disabled Association
Recommended Award: £2,092 Assessment Score (out of 10): 6.4
Project Summary:
Tailored 1-hour sessions for people to ride and interact with horses. Over a year these
sessions will benefit approx. 55 children and adults affected by disability. Whilst over 100
volunteers manage and care for five horses, bought specifically to cater for each group of
users. Funding would go towards the livery and care of the ponies and horses at the
Colgrain Equestrian Centre.
Recommendation: Award
Conditions: No conditions 
Ref:  10
Applicant: Garelochhead Station Trust
Recommended Award: £1,200 Assessment Score (out of 10): 6.4
Project Summary:
3 special brunches throughout 2024/2025 on dates significant to veterans, including
Remembrance Day and the D-Day Anniversary. Brunches provide a safe environment for
approx. 70 members to take part in a sociable activity, where they can remember, share
stories, and support each other’s mental health. Funding would pay for food, hall
decoration, accessible transport, and hall rental.
Recommendation: Award
Conditions: No conditions 
Ref:  11
Applicant: The Edible Garden at Rhu Hall – Rhu and Shandon Community Education
Centre
Recommended Award: £950 Assessment Score (out of 10): 6.3
Project Summary:
A twice weekly volunteer ‘construction’ group for garden projects. The group want to
continue building items for the Rhu and Shandon Community Garden and teach other
members of the community how to use tools and construct items.  So far, they have
constructed paved paths, a poly-tunnel, birdfeeders and raised beds for people with
disabilities. The group is well attended by a group of older men and is growing in numbers
of attendees. Funding would be use for wood, screws, concrete, paving, garden tools,
safety equipment and a small staffing cost.
Recommendation: Award
Conditions: No conditions 
Ref:  12
Applicant: Live Music Now Scotland
Recommended Award: £614.40 Assessment Score (out of 10): 6.3
Project Summary:
Participatory music performances in two care homes in Helensburgh, Argyll Care Home,
and Northwood Nursing Home. Musicians have been trained and supported to work in
community settings, including for those with dementia, and are emerging specialists in
using music to engage people who may be cut off from the pleasures of participating and
sharing with others. The funding would be used for musician’s fees, travel and
subsistence, plus a coordination fee.
Recommendation: Award
Conditions: No conditions 
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Ref:  13
Applicant: Peninsula Choir
Recommended Award: £2,021 Assessment Score (out of 10): 6.0
Project Summary:
Weekly choir practices and staging musical events, e.g. winter and summer solstice
events. Choir activities provide social wellbeing and musical benefits to choir members
and the wider community who attend performances. Funding would be used to pay
towards part of the Musical Director’s fees.
Recommendation: Award
Conditions: No conditions 
Ref:  14
Applicant: Rosneath Community Garden
Recommended Award: £1018 Assessment Score (out of 10): 6.0
Project Summary:
Increasing productivity of Community Garden. Volunteers work in the garden and local
community harvest the produce on a donation basis. Currently, the garden is unable to
meet the high demand for produce. Therefore, they plan to erect a 4 x 6m Shetland
Polycrub to increase the growing area and season, establish a ready supply of seedlings
and provide shelter for gardeners. Funding would be used to pay for insurance, seeds,
plants, picnic table, garden tools and a contribution towards Polycrub.
Recommendation: Award
Conditions: No conditions 
Ref:  15
Applicant: Cove and Kilcreggan Community Council
Recommended Award: £2200 Assessment Score (out of 10): 5.8
Project Summary:
Community activities that aim to build the community’s resilience to challenges such as 72
hr power cuts and/or flooding. This would involve community events, working with local
school and businesses, building a volunteer network, mapping flood areas, working
closely with Scottish Fire and Rescue Services and linking to wider networks. The funding
would be used for room hire, printing, banners, website, craft materials, printing a large-
scale PVC map, training sessions.
Recommendation: Award
Conditions: No conditions 
Ref:  16
Applicant: Plastic Free Helensburgh
Recommended Award: £980 Assessment Score (out of 10): 5.3
Project Summary:
Develop a forum for community groups involved in making their areas cleaner, greener,
sustainable and more climate friendly. Building on the success of ‘The Big Conversation’
held in March 2024. Over 18 months, Plastic Free Helensburgh would facilitate a range of
in-person and online meetings. These meetings would include workshops, invited
speakers and online subgroups for organisations undertaking similar tasks/projects in
different areas (e.g. local food production). All with the aims of supporting joint working,
sharing learning and potentially developing a Green Space Community Action Plan.
Funding would pay for room hire, refreshments, printing, publicity and a zoom account.
Recommendation: Award
Conditions: No conditions 
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Ref:  17
Applicant: Friends of Loch Lomond & The Trossachs
Recommended Award: £2000.10 Assessment Score (out of 10): 5.1
Project Summary:
Contribution towards project co-ordination staffing cost and litter bin emptying by a
contractor along the A82 for the ‘Adopt a Bonnie Banks Bin’ scheme weekly/bi-weekly
collection and recycling of litter from the 20 bins in place between Arden Roundabout and
Tarbet.  This is part of a wider West Loch Lomond litter management collaborative
initiative with local businesses in the interests of protecting, enhancing and promoting the
National Park.
Recommendation: Partial award
Conditions: No conditions 
Ref:  18
Applicant: Peaton Pealers
Recommended Award: £0 Assessment Score (out of 10): 5.0
Project Summary:
A regular handbell ringing group, practising for and performing at fundraising concerts and
local events. Funding would be used to pay for insurance, hall rent, bell maintenance and
stationery.
Recommendation: No award 
Ref:  19
Applicant: Grey Matters
Recommended Award: £0 Assessment Score (out of 10): 4.9
Project Summary:
Indoor walking fitness classes; seated Tai Chi activity and a falls prevention/ strength and
balance seated exercise group. Funding would pay for instructor facilitation costs.
Recommendation: No award 
Ref:  20
Applicant: Helensburgh Heritage Trust
Recommended Award: £0 Assessment Score (out of 10): 4.6
Project Summary:
Helensburgh Heritage Trust is looking for a new store for its range of artefacts. Funding
would pay towards purchase of container, linking container to services, annual ground rent
and removal of artefacts to container.
Recommendation: No award 
Ref:  21
Applicant: Helensburgh Amateur Athletics Club
Recommended Award: £0 Assessment Score (out of 10): 4.2
Project Summary:
To fund costs of road closure and traffic management to permit over 1,000 runners
participating in the 2025 Babcock Helensburgh 10K to race in this popular event,
organised by a team of volunteers.
Recommendation: No award 
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Ref:  22
Applicant: Woodlandwise Forest School CIC
Recommended Award: £0 Assessment Score (out of 10): 3.8
Project Summary:
10 Forest School sessions for children, ages 5 -10 and 10 sessions for young people aged
11-16. Funding would be used for staffing cost, suitable outdoor footwear and clothing for
children and resources for the activities e.g. paint, clay, kindling wood, string, snack, hot
drinks.
Recommendation: No award 
Ref:  23
Applicant: Helensburgh Gaelic Group 
Recommended Award: £0 Assessment Score (out of 10): 2.1
Project Summary:
Weekly Gaelic classes in Helensburgh Parish Church, during term-time. Funding would
pay for tutor costs.
Recommendation: No award 
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Page 147

ARGYLL AND BUTE COUNCIL  HELENSBURGH AND LOMOND AREA
COMMITTEE 
DEVELOPMENT AND ECONOMIC
GROWTH 
11 JUNE 2024 
HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE 
1.0 EXECUTIVE SUMMARY 
1.1. This report updates Members on the progress made since the previous report to
the Helensburgh and Lomond Area Committee on 12 March 2024 in relation to
the delivery of a dedicated, high quality walking and cycle path linking
Helensburgh, Cardross and Dumbarton.  The delivery of this path is a stated
Council Priority. 
1.2. Officers are reviewing the large amount of data provided by WSP following
termination of their contract in March 2024 for Phase 1 (Colgrain – Cardross)
and Phase 2 (Cardross – Dumbarton).  This is necessary to identify the
outstanding items of work which require to be completed to deliver a robust
design package and to satisfy funder requirements. 
1.3. The Feasibility report for Helensburgh Town Centre East (Phase 3) is currently
in draft form with funders for comment. 
1.4. 2024/25 funding applications have been submitted to Transport Scotland’s
Places for Everyone (PFE) programme to enable design work to continue. 
RECOMMENDATIONS 
1.5. It is recommended that the Helensburgh and Lomond members: 
1.5.1. Instruct Officers, subject to securing external funding, to seek a new design
team to continue development of Phase 1 and Phase 2 designs to complete
Developed Design and Technical Design stages. 
1.5.2. Support progression of the project to full Technical Design, as required by the
external funder. 
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ARGYLL AND BUTE COUNCIL  HELENSBURGH AND LOMOND AREA
COMMITTEE 
DEVELOPMENT AND ECONOMIC
GROWTH 
11 JUNE 2024 
HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE 
2.0 INTRODUCTION 
2.1. This report updates Members of the progress made since the Helensburgh and
Lomond Area Committee on 12 March 2024 in relation to the delivery of a
dedicated, high quality walking and cycle path linking Helensburgh, Cardross
and Dumbarton.  The delivery of this path is a stated Council Priority. 
2.2. Full details of the project, including previous progress is available in the project
update reports previously presented to this Committee. 
3.0 RECOMMENDATIONS 
3.1. It is recommended that the Helensburgh and Lomond members: 
3.1.1. Instruct Officers, subject to securing external funding, to seek a new design
team to continue development of Phase 1 and Phase 2 designs to complete
Developed Design and Technical Design stages. 
3.1.2. Support progression of the project to full Technical Design, as required by the
external funder. 
4.0 DETAIL 
4.1. The Council’s Active Travel Team, 1.7 FTE (Full Time Equivalent employees), is
part of the Strategic Transport Team within the Development and Economic
Growth Service.  No Council funding is currently received by the Active Travel
Team. All project costs, including internal staff costs, have to be funded via
successfully securing highly competitive external challenge funds. 
4.2. In 2023/24 the Active Travel Team secured £2.56M external funding for the
development and delivery of a total of 22 projects across Argyll and Bute, including
the Helensburgh – Cardross – Dumbarton Cyclepath.  This required 18 separate
competitive funding applications, to 5 separate funds. 
Funding 
4.3. Transport Scotland’s Places for Everyone (PFE) programme is the primary
external active travel design funding available in Scotland.  It is structured
around 8 project stages with a competitive challenge fund, with the 32 local
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authorities, 7 regional transport partnerships, two national parks and numerous
community groups across Scotland competing against each other to secure the
funding each project requires. 
4.4. As of 2024/25, the construction element of the funding has been taken into a
separate competitive fund, Transport Scotland’s Active Travel Infrastructure
Fund (ATIF). ATIF still requires a separate competitive application to be
submitted but is, currently, only open for applications once a year.  All projects
submitted to ATIF must be ready in all respects to commence construction,
including having any legal or regulatory approvals required in place. 
4.5. A minimum of three new competitive funding submissions are required to
complete a project using external funding, with competitive applications required,
as a minimum, to PFE prior to Stage 0 (Strategic Definition) and Stage 3
(Developed Design) and to the new Transport Scotland ATIF prior to Stage 5
(Construction).  The project stages are (0) Strategic Definition, (1) Preparation
and Brief, (2) Concept Design, (3) Developed Design, (4) Technical Design, (5)
Construction, (6) Handover & Close Out, and (7) In Use. 
4.6. While the design work has, to date, been funded by jointly by the Strathclyde
Partnership for Transport (SPT) Capital Programme and Transport Scotland’s
PFE programme, the decision to de-fund the SPT Capital Programme in 24/25
results in the project being fully reliant on securing 24/25 PFE funding or internal
Council funding in order to continue work to complete the outstanding design
requirements. 
Match Funding 
4.7. The applications guidance for the new Transport Scotland Active Travel
Infrastructure Fund (ATIF) for construction ready projects states that all projects
submitted for construction funding will require some element of match funding. 
However, the guidance does not specify a minimum match funding percentage. 
Rather it states that the ATIF team will engage during the assessment process
to determine the requirements for match funding. 
4.8. While the lack of a specific match funding value to plan against is unhelpful,
Officers understand that there is not an expectation from Transport Scotland that
match funding would exceed the 30% required by the now terminated PFE
Construction challenge fund.  Based on not exceeding the 30% value, it is
recommended Members plan based on the cyclepath requiring construction
match funding not exceeding £2M. 
4.9. Phasing construction over a number of financial years will enable maximisation of
suitable external match funding, however this will result in a longer construction
programme.  Accelerating the construction programme will require additional
match funding to be secured, from internal and/or external sources, which could
prove challenging given the current economic climate. 
4.10. At present no construction match funding has secured.  It is likely to be beneficial
to the project if sources of construction match funding could be secured at an early
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stage, including consideration of any internal Council funds which could be
allocated to the delivery of this Council Priority. 
Maintenance 
4.11. Sustrans have requested a written maintenance plan and confirmation of how this
will be funded and delivered as a deliverable during the remaining design process. 
As such, members require to decide how the future maintenance of the cyclepath,
including sections of route already in place, will be delivered.  At present, the
Council does not receive any funding for the maintenance of cyclepaths and none
of the current external funding sources secured through competitive bidding for
active travel include maintenance as an eligible cost.  This anomaly has been
repeatedly raised by Officers with Transport Scotland Officials and it is recognised
to be inconsistent with the Scottish Government’s commitments regarding capital
funding for active travel projects. 
4.12. The Roads and Infrastructure Service are the single service within the Council
which includes infrastructure maintenance teams appropriately trained and
qualified to undertake maintenance of cyclepaths. However, it is acknowledged
these teams are already near capacity delivering the Roads and Infrastructure
Service commitments. The Roads and Infrastructure Service has previously
stated they do not wish to adopt sections of cyclepath remote from the public road. 
4.13. Members may wish to consider if there is a role for other organisations and/or
local community group volunteers to support the routine maintenance of the
cyclepath.  While unlikely to be skilled or qualified for the less frequent ‘heavier’
technical maintenance of drainage or path surfacing, other groups may be able
and willing to assist with the more routine elements of maintenance, for example
cutting back vegetation / mowing the grass.  Similar maintenance work is
undertaken by community groups for cyclepaths in other locations. 
Design 
Phase 1 Colgrain to Cardross & Phase 2 Cardross to Dumbarton 
4.14. Following termination of WSP’s contract in March 2024, Officers have been
reviewing the significant amount of data provided by WSP to identify the
outstanding items of work which require to be completed to deliver a robust
design package and to satisfy funder requirements. 
4.15. To date, Officers have identified a number of required deliverables which were
not completed by WSP prior to termination of their commission:
• Ground Investigation
• Habitats Regulation Appraisal
• Planning Approval
• Utility Identification
• Drainage Design
• Flood Risk Assessment
• Land valuation
• Archaeological Assessment
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• Site clearance drawings
• Bill of Quantities
• Pre-construction information pack
• Delivery Plan
• Contractor procurement strategy*
• Monitoring and Evaluation Plan*
• Behaviour Change Plan*
• Community Engagement Plan*
• Business Case*
• Cycle by Design Review*
• Maintenance Plan*
*These are requirements introduced by the external funder after the contract
was awarded to WSP in 2021. 
4.16. Officers have applied for 24/25 funding from Transport Scotland’s Places for
Everyone Programme to enable this work to continue to completion of Concept
Design (Stage 2) in 2024/25.  A decision in regard to 2024/25 funding is
expected in late summer 2024. 
Phase 3 Helensburgh Town 
4.17. The Feasibility report for Helensburgh Town Centre East (Phase 3) is currently
in draft form and has been provided to the Transport Scotland Places for
Everyone team at Sustrans for comment, as required by their funding
agreement. 
4.18. Officers have applied for 24/25 funding from Transport Scotland’s Places for
Everyone Programme to enable this work to continue to completion of Concept
Design (Stage 2) in 2024/25.  A decision in regard to 2024/25 funding is
expected in late summer 2024. 
Construction (stage 5) 
Cardross Rail Station to Geilston Burn 
4.19. Cardross Rail Station to Geilston Burn.  The Council’s Roads and Infrastructure
Service have completed installation of most elements of the cyclepath through
Cardross Park, with only a small amount of fencing still to be installed. 
4.20. With the changes to the active travel funding model for 24/25 onwards, it is
expected that the costs for the remaining fencing work will require to be covered
from, as yet to be identified, internal Council budgets. 
4.21. To protect the public, the bridge over the Geilston Burn has been fenced off until
access is agreed to further land on the west side of the Burn to construct the
path through to an accessible destination.  
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Land Acquisition 
4.22. The delay in award of 2024/25 funding and the review of WSPs design outputs
will result in a hiatus in relation to providing information requested by landowners
including, for example, detailed drainage designs.  Officers will be writing to
affected landowner to inform them of the termination of WSP as the design
contractor and that, once a new design team are in place, they will be in touch
with landowners to progress the discussions. 
4.23. Officers continue to engage with colleagues in Legal Services to seek to
progress approval from Council to develop a CPO for the remaining sections
of this important route. 
Risk 
4.24. Risk refers to events which have not yet happened but which could impact on
the project if they were to happen.  A risk can be negative or positive to the
project.  Risks are identified through the lifetime of the project and, where
possible, mitigation is planned to minimise negative impacts or maximise
positive impacts.  As risks evolve relatively slowly through the lifetime of a
project, it is not expect that the tables below will alter significantly within the
current stage of work. 
4.25. Project risks relate to risks which could affect the overall project.  Table 1
provides the top 5 identified project risks and planned mitigation. 
Table 1: Selected Project Risks
Risk Risk Description Risk Level Mitigation
Land
acquisition
Inability to secure
agreement for land required
within an acceptable
timescale and cost.
High 1. Engagement with landowners to
gain acceptance of design.
2. Use of Council’s Estates Team to
lead land acquisition.
3. Consideration of option of a CPO.
Funding Inability to secure necessary
funding to pay of either (a)
design work; and/or, (b)
construction costs.
Medium 1. Close engagement with external
funders to ensure project meets
their funding requirements.
2. Officers continue to explore
potential alternative funding
sources.
3. Early engagement with Members
to identify potential sources of
construction match funding.
Programme Inability to meet challenging
programme timeline.
High 1. Regular review of programme.
2. Work with key stakeholders to
understand programme drivers
and barriers.
3. Establish realistic timescales for
each package of work.
Community
support
Loss of community support
for the project.
Low 1. Consult the community on key
design decisions as appropriate.
2. Seek to deliver project which
meets community’s key
requirements.
3. Keep community informed via
project updates at appropriate
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times, including publicly available
quarterly committee reports.
Funder
requirements
Failure to meet external
funder requirements,
thereby losing funding.
Medium 1. Engage with funders to fully
understand their requirements.
2. Ensure project outcomes/outputs
meet funders’ requirements.
3. Review funding options regularly to
ensure funding sought/secured is
most appropriate to the project. 
4.26. Design risk refers to risk that the design fail to meet the required standards
and/or design conditions imposed by external factors, for example
environmental requirements. Design risks, if allowed to occur, can become
issues which may mean the project design has to be changed, which can
cause delays and cost increases. Defects or failures in the design can also
result in an increase in future maintenance costs.  Table 2 provides the top 5
identified design risks and planned mitigation. 
Table 2: Selected Design Risks
Risk Risk Description Risk Level Mitigation
Ground
Conditions
Lack of Ground
Investigation (GI) limits
understanding of the
ground conditions the
route will be constructed
over.
High 1. Design route to be as robust as
practicable.
2. Undertake Ground Investigation
works at earliest practicable date.
Ecological
Impacts
Working adjacent to the
Inner Clyde SSSI and
RAMSAR site results in
additional ecological
requirements which the
designs must meet. 
High 1. Engage with regulators, e.g.
NatureScot, at early stage in design.
2. Undertake comprehensive
ecological surveys to inform design.
3. Develop full Habitat Regulations
Appraisal to ensure ecological
requirements taken into account in
design.
Drainage Constructed at the foot of
the slope, the design will
require to cater for all run-
off and drainage from the
slopes above, while
satisfying regulatory
requirements.
Medium 1. Develop drainage designs through
design process.
2. Engage with regulators, e.g. SEPA,
at early stage in design.
3. Engage with landowners, as
repository of knowledge of existing
conditions, during design
development.
Flood Risk The route is close to and,
in locations, within areas
identified as at risk from 1
in 200 year flood events.
Medium 1. Develop flood risk assessment at
early stage in design process to
identify key areas of risk.
2. Keep flood risk assessment under
review through design process.
3. Design of cyclepath to take account
of flood risk where appropriate.
Proximity to
railway
The majority of the route is
in proximity to the live
railway and requires to
ensure the designs do not
negatively impact on the
railway.
Medium 1. Early engagement with Network Rail
to understand their safety and
operational requirements.
2. Seek to agree ‘standard’ approach
to mitigating safety and operation
requirements which can be applied
to all or most of route.
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3. Review of designs to ensure railway
safety and operational risk is
mitigated appropriately. 
Programme 
4.27. Appendix 1 provides the current programme of the key stages and forecast
timescales for each section of the Phase 1: Helensburgh to Cardross section of
the Cyclepath; Phase 2: Cardross to Dumbarton; and, Phase 3: Helensburgh:
Hermitage Academy to Town Centre. 
5.0 CONCLUSION 
5.1. Completion of the Helensburgh, Cardross and Dumbarton Cyclepath will provide
a dedicated, high quality, accessible walking and cycle route linking
Helensburgh, Cardross and Dumbarton.  This route will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton corridor to travel more
sustainably and actively by walking and cycling.  This will provide a safe
alternative to having to use a private car to travel between these communities
and help lower Argyll and Bute’s carbon footprint. Funding for these works has
been secured from our key active travel partners with further bids being
developed to enable the design and construction of further sections of the
cycleway as and when land acquisition has been concluded. 
5.2. The delivery of the Helensburgh – Cardross – Dumbarton Cyclepath is
dependent on completing the design work, securing highly competitive external
challenge funding, committing appropriate match funding and securing access to
private land for the route. 
6.0 IMPLICATIONS 
6.1. Policy Completion of this project will support the Council’s
SOA outcomes 2: We have infrastructure that supports
sustainable growth and 5: People live active, healthier
and independent lives. The project also supports
achievement of the Scottish Government’s objectives
set out in the Cycling Action Plan for Scotland (CAPS)
and Let’s Get Scotland Walking - The National
Walking Strategy.
6.2. Financial The design, construction and land purchase will be
funded by external competitive funding applications.
External funding is not currently available to cover
maintenance costs.  To date, the Council has not
contributed any funding to design or capital costs.  
There is strong evidence that people who are more
active, for example by walking or cycling, have been
physical and mental health and are less likely to
require social care services in later life which could
result in a future saving to the Council or HSCP.
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6.3. Legal Continued input will be required from Legal Services to
support contractual agreements and land purchase
including a CPO should this be deemed necessary.
6.4. HR None.
6.5. Fairer Scotland
Duty: 
6.5.1 Equalities Completion of this project will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton
corridor to travel more sustainably and actively by
walking, wheeling and cycling.
The route has been designed to be DDA compliant
and will provide a safe and accessible route for those
with mobility aids including wheelchairs and
parents/guardians with a child’s pram or buggy.
6.5.2 Socio-
economic Duty
The route, once completed, will offer residents the
opportunity to choose to travel using active travel,
which are lower cost than alternative modes of
transport.  The route will also improve access to
essential services, retail, leisure and employment
opportunities for residents living along the route, with
studies demonstrating those who travelled actively had
a higher monthly spend in local businesses than those
who travel via motorised transport.
The path will also offer opportunities for individuals to
travel for leisure, again encouraging spend in local
businesses along and connected by the route.
6.5.3 Islands There are no adverse impacts.
6.6. Climate Change  Active Travel is the least carbon intensive mode of
travel.  Providing the opportunity for residents and
visitors to consider an alternative to having to use a
private car to travel between these communities will
help lower Argyll and Bute’s carbon footprint.
6.7. Risk There is a reputational risk to the Council if the project
is not completed within a reasonable timeframe.
6.8. Customer
Services  
None.
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6.9. The Rights of the
Child (UNCRC)
Active travel is the most accessible mode of travel to
young people, as it does not have any minimum age
limits, does not require any form of licence, is free to
use and is not tied to any fixed timetable.
All new active travel infrastructure is designed to be
utilised by an unaccompanied 12 year old.
Engagement feedback demonstrates even stronger
support for the delivery of the Helensburgh – Cardross
– Dumbarton Cyclepath from younger members of the
community than the already high overall level of
community support. Wider engagement with school
pupils indicates that the vast majority of pupils strongly
support the provision of new active travel
infrastructure, even where it would adversely impact
other modes of transport.   
Executive Director with the responsibility for Development and Economic
Growth: Kirsty Flanagan 
Head of Development and Economic Growth: Fergus Murray 
Policy Lead for Roads, Transport and Amenity Services: Councillor John Armour 
17 May 2024                                                  
For further information contact:  Colin Young   
Strategic Transportation Delivery Officer   
Colin.Young@argyll-bute.gov.uk   
Tel: 01546 604275 
Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme
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Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme 
Activity
2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30 2030/31 2031/32
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Funding Applications                                                
Phase 1: Helensburgh to Cardross                                    
Route Design: Helensburgh to Cardross                                                
Land Purchase Negotiations: Helensburgh to Cardross                                                
CPO Process (if required):                                                
- Provide CPO recommendation to H&L Area Committee                                    
- Develop CPO                                                
- Gain Full Council approval for CPO                                                
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                
- CPO Process                                                
Construction: Helensburgh to Cardross                                                
Construction of Helensburgh to Cardross Phase 1
(Cardross Station to Geilston Burn)                                                
Construction of Helensburgh to Cardross Phase 2
(assuming negotiated acquisition)                                                
Construction of Helensburgh to Cardross Phase 3
(assuming Compulsory Purchase Order required)                                                
Construction of Helensburgh to Cardross Phase 4
(assuming Compulsory Purchase Order required)                                                
Phase 2: Cardross to Dumbarton                                    
Route Design: Cardross to Dumbarton                                                
Land Purchase Negotiations: Cardross to Dumbarton                                                
CPO Process (if required):                                                
- Provide CPO recommendation to H&L Area Committee                                    
- Develop CPO                                                
- Gain Full Council approval for CPO                                                
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                
- CPO Process                                                
Construction: Cardross to Dumbarton                                                
Construction of Cardross to Dumbarton Phase 1
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 2
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 3
(assuming Compulsory Purchase Order required)                                                
Construction of Cardross to Dumbarton Phase 4
(assuming Compulsory Purchase Order required)                                                
Helensburgh: Hermitage Academy to Town Centre                                    
Community Consultation & Route Identification                                    
Route Design                                    
Land Access Negotiations                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 1                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 2                                                 
Colour Key (Responsibilities / Lead): 
Green: Strategic Transportation 
Blue: Road and Infrastructure Service 
Orange: Estates Service 
Red: Legal 
Purple: External to Council (e.g. Scottish Government)
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Page 159

ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  11 June 2024 
REQUEST FOR FINANCIAL ASSISTANCE FROM HELENSBURGH AND
DISTRICT TWINNING ASSOCIATION 
1.0 EXECUTIVE SUMMARY 
This report provides information on a request from the Helensburgh and District
Twinning Association for financial assistance to help assist with the costs of
hosting visitors from Thouars in 2025 and asks Members of the Area
Committee to agree to utilise the Twinning Budget for 2024/25. 
Page 159 Agenda Item 13

Page 160

ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  11 June 2024 
REQUEST FOR FINANCIAL ASSISTANCE FROM HELENSBURGH AND
DISTRICT TWINNING ASSOCIATION 
2.0 INTRODUCTION 
2.1 A request for financial assistance from the Helensburgh and Lomond
Area Committee Twinning Budget 2024/25 has been received from the
Helensburgh and District Twinning Association which will assist with the
costs of hosting visitors from Thouars in 2025. 
3.0 RECOMMENDATIONS 
3.1 Members are asked to agree to grant the sum of £625 from the
Helensburgh and Lomond Area Twinning Budget for 2024/25 to
Helensburgh and District Twinning Association. 
4.0 DETAIL 
4.1 Helensburgh – Thouars Twinning Association was set up in 1983 with
Dumbarton District Council to link the town of Thouars, France with
Helensburgh.  The Twinning Agreement was re-signed with Argyll and
Bute Council in 1999. 
4.2 The twinning between Helensburgh and Thouars has proven to be
successful with visits between the two towns, which has assisted French
and Scottish young people with work experience in another country and
is of great benefit to those who are learning languages. 
4.3 The Association promotes the twinning links locally, with an increasing
number of young people and young families participating in the twinning
links. 
4.4 A proposed visit to Helensburgh in 2022 was cancelled due to the Covid
Pandemic and it has been agreed that the next visit to Helensburgh by a
Thouars delegation will be held in 2025. 
4.5 The Argyll and Bute Council budget available to financially support
twinning initiatives across all 4 areas for 2024/25 is £2,500.   
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5.0 CONCLUSION 
5.1 The Twinning Association wishes to continue to promote links with
Thouars and this would be assisted by the awarding of the grant to help
with the costs of visits planned for 2025. 
6.0 IMPLICATIONS 
6.1 Policy – Consistent with the Council’s policy of supporting twinning links 
between Helensburgh and Thouars. 
6.2 Financial – Utilises the Twinning Budget for Helensburgh and Lomond 
for 2024/25. 
6.3 Legal – None 
6.4 HR – None 
6.5 Fairer Scotland Duty: 
6.5.1 Equalities – protected characteristics - None 
6.5.2 Socio-economic Duty - None 
6.5.3 Islands – None 
6.6 Climate Change – None 
6.7 Risk – None 
6.8 Customer Service – None 
6.9 The Rights of the Child (UNCRC) – None 
Douglas Hendry 
Executive Director with Responsibility for Legal and Regulatory Support 
Councillor Mark Irvine, Policy Lead for Community Planning and Corporate
Services 
May 2024                                                 
For further information contact:  Stuart McLean, Committee Manager 
Telephone 01436 658717– stuart.mclean@argyll-bute.gov.uk 
Appendix 1 – Letter from Helensburgh and District Twinning Association
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Helensburgh.twinning@gmail.com 
Facebook @helensburgh.thouars 
26th April 2024 
FAO Mrs Shona Barton
Argyll & Bute Council 
Dear Shona, 
Please accept this letter as a formal request for funding from the Twinning Association. 
The small group from Helensburgh had a wonderful visit to Thouars in July 2023, and we donated towards a meal and
festivities to celebrate the 40th Anniversary. 
As mentioned in the letters in previous years the French committee decided to cancel their visit to Helensburgh for 2022
due to the pandemic. To get the bi-annual dates back on track they plan to return to Helensburgh in 2025. 
The committee are hopeful that the Twinning Association will receive the Twinning grant as previous years so that we
can give our visitors from Thouars a wonderful time in Helensburgh and surrounding areas. The programme of
excursions is in development at the moment, but we are finding ticket prices and catering have increased phenomenally.
For 50 guests, for example, entry to the Hillhouse could cost upwards of £14 per person, so £700, that’s £100 more than
when I wrote to you last year. This would also obviously only cover one day of a 7-day itinerary. 
Our committee would welcome the support of elected members in maintaining this historical & well-established
twinning link and its associated costs. And we thank the elected members for their continual support over the years. It is
very much appreciated. 
I look forward to hearing from you. 
Yours sincerely 
Deborah Dennett
Secretary, Helensburgh and District Twinning Assoc.     
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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  11 June 2024 
Appointments to Outside Organisations 
1.0 EXECUTIVE SUMMARY 
1.1 The purpose of this report is to consider appointments to local
bodies/organisations within the Helensburgh and Lomond area. 
1.2 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report.   
Page 165 Agenda Item 14

Page 166

ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee 
Legal and Regulatory Support  11 June 2024 
Appointments to Outside Organisations 
2.0 INTRODUCTION 
2.1 Following the Council meeting held on 25 April 2024, this report takes forward
the decision of Council that all area based appointments to outside bodies and
organisations should be taken to the next meetings of the Area Committees. 
3.0 RECOMMENDATIONS 
3.1 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report. 
4.0 DETAIL 
4.1 The Council at the meeting held on 25 April 2024 made a number of appointments
to outside bodies/organisations within Argyll and Bute and agreed that all area
based appointments should be taken to the next meetings of the Area
Committees.  The Council did make appointments to the 4 Area Community
Planning Groups and these are excluded from this report. 
4.2 Governance staff undertook an exercise in early 2022 to identify outside bodies
and organisations in the Helensburgh and Lomond area which would like to
have an Elected Member representative nomination.  The table at Appendix 1
provides information on those organisations and their request for Elected
Member representation.  Members of the Area Committee are asked to consider
making appointments to each organisation listed. 
5.0 CONCLUSION 
5.1 This report takes forward the Area Committee appointments which were vacated
following the recent changes in political management arrangements. 
6.0 IMPLICATIONS 
6.1 Policy – none 
6.2 Financial - there will be costs incurred in terms of Members attending
these meetings. 
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6.3 Legal - none 
6.4 HR – none   
6.5 Fairer Scotland Duty – none 
6.5.1  Equalities – protect characteristics – none 
6.5.2  Socio-economic Duty – none 
6.5.3   Islands – none 
6.6 Climate Change - none 
6.7 Risk – none 
6.8 Customer Service – none 
6.9  The Rights of the Child (UNCRC) – some appointments to bodies and
committees may have direct involvement with this. 
Douglas Hendry
Executive Director with responsibility for Legal and Regulatory Support 
13 May 2024 
Councillor Mark Irvine – Policy Lead for Community Planning and Corporate
Services 
For further information contact: Stuart McLean, Committee Manager            
(01436) 658717 
APPENDICES
Appendix 1 – Table listing outside bodies/organisations which have requested
Elected Member representation.  
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Appendix 1 
Organisation Purpose Elected Member Essential/Desirable Term of Appointment
Cardross Trust The objects and purposes of the
Trust are to inaugurate, carry on or
assist in either financially or in any
other way any scheme purpose
society or object which in the
opinion of the Trustees for the time
being may in any way promote the
material moral social and
intellectual welfare of the
inhabitants of Cardross or in the
improvement or preservation of its
amenity and to undertake the
custody of or help to develop any
object or undertaking having
similar objects. 
"The prevention or relief of
poverty", "The advancement of
education", "The advancement of
citizenship or community
development", "The advancement
of the arts, heritage, culture or
science", "The advancement of
public participation in sport", "The
advancement of environmental
protection or improvement" ,"Any
other purpose that may reasonably
be regarded as analogous to any
of the preceding purposes"
1 Elected Member  Essential 
The Trust Constitution
requires the individual
elected as a
Councillor
representing the
Cardross area on the
Argyll & Bute Council
to be an ex officio
member of The
Cardross Trust.   
The Member will be
expected to attend the
Annual General
Meeting and must be
a Member of Ward 11
- Helensburgh and
Lomond South.
Till next Local
Government Elections
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Organisation Purpose Elected Member Essential/Desirable Term of Appointment
Dunbritton Housing
Association
Registered Social Landlord
providing housing in the
Helensburgh and Lomond areaz. 
Elected councillors from Argyll and
Bute have served as co-optees on
the Dunbritton Board, providing an
essential insight and link to the
council. Training is provided. 
1 Elected Member
representative
Desirable  Till next Local
Government Elections
Helensburgh and
Lomond Locality
Planning Group 
Argyll and Bute Health and Social
Care Partnership has 4 Locality
Planning Groups (Bute & Cowal,
Helensburgh & Lomond, Mid
Argyll, Kintyre & Islay and Oban,
Lorn & Islands. 
These LPGs bring together NHS
and Council staff, community
members, carers, representatives
from third and independent sectors
and community based groups who
work together to improve the
health and wellbeing of the
community in which they live. 
LPGs develop a locality plan,
influence priorities in their local
area, agree mechanisms for all
members to contribute to the
delivery of actions at a local level
1 Elected Member 
Members are
expected to attend
quarterly Locality
Planning Group
Meetings. These are
currently on hold but
expected to run
virtually in the first
instance on
recommencement. 
The LPG has a two
way communication
with the Strategic
Planning Group.
Members will have
the responsibility of
ensuring wider
representation as part
Essential Till next Local
Government Elections
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Organisation Purpose Elected Member Essential/Desirable Term of Appointment
and review and regularly report
progress to the Strategic Planning
Group.
of a multi-disciplinary
community group.
The LPG is an
informing and
consultative group but
does not have
decision making
powers within the IJB
governance. 
Elected Members of
the Locality Planning
Groups should not be
Members of the IJB.
Gourock, Dunoon
and Kilcreggan
Harbour Reference
Group
CMAL is an asset owner and
responsible for project delivery of
Harbours and Ports works and
new vessels for CalMac to operate
from. 
The Reference Group is for the
Gourock, Dunoon, and Kilcreggan
port upgrades and new vessels
programme of works.
The Cllrs are initial consultees on
outline proposed vessel and port
designs. They provide feedback
such that designs can be improved
upon prior to public consultation
events. They also provide
advice/recommendations on
1 Elected Member Essential Till next Local
Government Elections
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Organisation Purpose Elected Member Essential/Desirable Term of Appointment
proposed engagement strategies
with regards to local community
councils within their wards. 
1 Councillor should be appointed
from the Dunoon ward, and 1
Councillor should be appointed
from the Kilcreggan ward.
Dunbartonshire
Educational Trust 
Responsible for the distribution of
grants to young people over 16 in
further or higher education who live
in the former county area of
Dumbarton district.
1 Elected Member
Governor
Essential  Appointed for a period
of 4 years.
Glasgow Airport
Consultative
Committee
To represent A&B Council on the
Glasgow Airport Consultative
Committee - Quarterly meetings at
Glasgow Airport.
2 Elected Members
1 substantive Member
from Helensburgh and
Lomond Area
Committee and 1
substitute Member
from Bute and Cowal
Area Committee. 
Essential  Till next Local
Government Elections 
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Page 173

Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
June 2024     
11 June 2024 Area Performance
Report - FQ4
2023/24
Customer Support 
Services –
Sonya Thomas
Quarterly Report 16 May
2024 
11 June 2024 Secondary School
Report –
Hermitage
Academy
Education – Douglas
Morgan
Annual Report 16 May
2024 
11 June 2024 Police Scotland
Update
Police Scotland –
Inspector Bart Simonis 
Quarterly Report 16 May
2024 
11 June 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 16 May
2024 
11 June 2024 Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and
Economic Growth –
Colin Young 
Quarterly Report 16 May
2024 
11 June 2024 Argyll and Bute
HSCP
Performance
Report -
FQ4 2023/24
Health and Social Care
Partnership –
Charlotte Craig
Bi-Annual Report 16 May
2024 
11 June 2024 Supporting
Communities Fund
2024/25
Chief Executive –
Kirsty McLuckie
Annual Report 16 May
2024 
Page 173
Agenda Item
15

Page 174

Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
11 June 2024 Helensburgh
Outdoor Museum
– Arts Strategy
Update June 2024 
Development and
Economic Growth –
Arlene Cullum
As Required 16 May
2024 
11 June 2024 Request for
Financial
Assistance From
Helensburgh and
District Twinning
Association
Legal and Regulatory 
Support – 
Stuart McLean
As Required 16 May
2024 
11 June 2024 Appointments to
Outside
Organisations
Legal and Regulatory 
Support – 
Stuart McLean
As Required 16 May
2024 
September 2024     
10 September 2024 Area Performance
Report – FQ1
2024/25
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 16 August
2024 
10 September 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 16 August
2024 
10 September 2024 Recycling and
Recovery
Performance 
Roads and 
Infrastructure –
John Blake
Annual Report  16 August
2024 
10 September 2024 Police Scotland
Update 
Police Scotland –
Inspector Bart Simonis
Quarterly Report 16 August
2024 
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Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
10 September 2024 Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and
Economic Growth –
Colin Young 
Quarterly Report 16 August
2024 
December 2024     
10 December 2024 Area Performance
Report – FQ2
2024/25
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 15
November
2024 
10 December 2024 Argyll and Bute
HSCP
Performance
Report 2023/24
Health and Social Care 
Partnership – 
Charlotte Craig
Annual Report 15
November
2024 
10 December 2024 Argyll and Bute
HSCP
Performance
Report
FQ1 2024/25
Health and Social Care 
Partnership – 
Charlotte Craig
Bi-Annual Report 15
November
2024 
10 December 2024 Charitable Trusts,
Bequests and
Trust Funds
Legal & Regulatory 
Support – 
Stuart McLean
Annual Report 15
November
2024 
10 December 2024 Police Scotland
Update 
Police Scotland –
Inspector Bart Simonis
Quarterly Report 15
November
2024 
10 December 2024 Helensburgh,
Cardross and
Dumbarton
Development and
Economic Growth –
Colin Young
Quarterly Report 15
November
2024 
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Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
Cyclepath Update 
10 December 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 15
November
2024 
Page 176