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Public reports pack

Argyll and Bute Council · 10 September 2024
Back to Helensburgh & Lomond Area Committee — 10 September 2024 and its agenda

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Page 1

Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
3 September 2024 
NOTICE OF MEETING 
A meeting of the HELENSBURGH & LOMOND AREA COMMITTEE will be held ON A HYBRID
BASIS IN THE MARRIAGE SUITE IN THE HELENSBURGH AND LOMOND CIVIC CENTRE
AND BY MICROSOFT TEAMS on TUESDAY, 10 SEPTEMBER 2024 at 9:30 AM, which you are
requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES 
2. DECLARATIONS OF INTEREST 
3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 11 JUNE 2024 (Pages 3 - 10) 
4. PUBLIC QUESTION TIME 
5. POLICE SCOTLAND UPDATE (Pages 11 - 16)  
Update from Inspector Bart Simonis, Police Scotland 
6. CHARTS (ARGYLL AND THE ISLES) - TO FOLLOW 
Presentation by Vice Chair of the Cultural Heritage and Arts Assembly for the Argyll
and Isles 
7. AREA PERFORMANCE REPORT - FQ1 2024/25 (Pages 17 - 52)  
Report by Executive Director with responsibility for Customer Support Services 
8. ROADS AND INFRASTRUCTURE SERVICES UPDATE (Pages 53 - 56)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
9. RECYCLING AND RECOVERY PERFORMANCE (Pages 57 - 64)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
10. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE (Pages
65 - 78)
Public Document Pack

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Report by Executive Director with responsibility for Development and Economic
Growth 
REPORT FOR NOTING 
11. DRAFT HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN (Pages
79 - 82) 
Helensburgh & Lomond Area Committee 
Councillor Math Campbell-Sturgess Councillor Maurice Corry
Councillor Graham Hardie Councillor Fiona Howard (Vice-Chair)
Councillor Mark Irvine (Chair) Councillor Paul Donald Kennedy
Councillor Ian MacQuire Councillor Gary Mulvaney
Councillor Iain Paterson Councillor Gemma Penfold   
Contact: Julieann Small, Democratic Services Assistant - 01546 604043

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MINUTES OF THE MEETING OF THE HELENSBURGH & LOMOND AREA COMMITTEE HELD
ON A HYBRID BASIS IN THE PILLAR HALL, VICTORIA HALLS, HELENSBURGH AND BY
MICROSOFT TEAMS 
ON TUESDAY, 11 JUNE 2024 
Present: Councillor Mark Irvine (Chair) 
Councillor Math Campbell-Sturgess
Councillor Maurice Corry
Councillor Fiona Howard
Councillor Paul Donald Kennedy 
Councillor Ian MacQuire
Councillor Gary Mulvaney
Councillor Gemma Penfold 
Attending: Stuart McLean, Committee Manager 
Claire Kennedy, Depute Head Teacher, Hermitage Academy
Mhairi Stewart, Depute Head Teacher, Hermitage Academy
Rona Gold, Communities & Partnership Manager
Kirsty McLuckie, Community Development Officer
Mark Calder, Project Manager
Arlene Cullum, Senior Development Officer
Colin Young, Strategic Transportation Delivery Officer
Charlotte Craig, Business Improvement Manager, HSCP
Inspector Bart Simonis, Police Scotland 
1. APOLOGIES FOR ABSENCE 
Apologies for absence were received from Councillors Graham Hardie and Iain Paterson. 
2. DECLARATIONS OF INTEREST 
Councillor Math Campbell-Sturgess declared a non-financial interest in relation to item 11
of the agenda (Supporting Communities Fund 2024/25) as a family member attends Route
81. He advised that he would leave the room and take no part in the consideration of this
item of business. 
3. MINUTE OF THE MEETING OF THE HELENSBURGH AND LOMOND AREA
COMMITTEE, HELD ON 12 MARCH 2024 
The Minute of the meeting of the Helensburgh and Lomond Area Committee, held on 12
March 2024 was approved as a correct record. 
4. PUBLIC QUESTION TIME 
Having noted that there were members of the public in attendance, the Chair invited them
to submit any questions they may have.     
Sarah Davies, Helensburgh Community Council
Why is the Helensburgh Waterfront Development not on the Agenda today?
At the last meeting a decision was taken, in private, to choose two preferred bidders and
since then we have heard nothing. We had expected the decision to be discussed at the
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next Policy and Resources Committee but once again it was not on the agenda. Why was
that?
We had heard that this Committee would be holding a Business Day to discuss the bids
further, has this happened? If not, when will it happen, who will be involved and how will
any decisions be reported to Helensburgh residents.
Following the decision to move forward without the Helensburgh Community Council’s bid,
we wrote to all Argyll and Bute Councillors expressing our serious concerns with the
process. We believe community views have been excluded from the process and the
overall selection of bids is based on a flawed process and weak evidence. We are
concerned this will lead to a large retail development on the waterfront site, against the
wishes of the community and harmful to existing and fragile retail in our town. 
This letter was sent to all Argyll and Bute Councillors, the Leader and Chief Executive of
the Council our local MSP’s and Mp’s. We have since then had replies and discussions
with our local MSP and MP. 
We have had acknowledgements from some Argyll and Bute Councillors, but not a single
response from any of you our local councillors who sit on this Committee that made that
decision. 
We have received a response from an officer, Ross McLaughlin Head of Commercial
Services informing us that the Community Council will be further consulted once the
selection has been made and the proposal moves to planning. In our view this is too late.
What will now be the process for the final selection of a bidder for the Waterfront?
When and how will the community be informed or involved in any of the decisions or
discussions about the development of this prime and valued site in our town?
How and when will this committee engage with the community about their plans? 
The Chair advised that an Area Committee Business Day was scheduled for 26 June for
Members and Officers to discuss the Helensburgh Waterfront Development further and
that a report regarding the project would be considered at a future meeting of the Policy
and Resources Committee. 
Angela Anderson, Plastic Free Helensburgh
Question 1
Plastic Free Helensburgh have seen an increased amount of litter around Helensburgh
Pier and beach area, as a consequence of the better weather and longer evenings.
However, we are concerned that it has been reported that Argyll and Bute Council
consider the increase of litter and vandalism due to the opening of the Skatepark and in
Plastic Free Helensburgh’s opinion even though both happened around same time we do
not consider them linked. Can you agree that these are not linked as suggested in the
report?
Councillor Campbell-Sturgess agreed that it would be impossible to link the litter and
vandalism with the opening of the Skatepark.
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The Project Manager advised that there was no intention to cast dispersion on anyone in
the Roads and Infrastructure weekly update to Members and that it was simply to highlight
the increase of vandalism and littering in that area.
Question 2
This is the third quarterly meeting I have brought up the issue of drainage and flooding
which continues to be an issue in the locality, especially due to the increased rainfall in the
last week.
Plastic Free Helensburgh are keen to work with the Council on these issues and would
like to have a campaign locally to ensure the community are looking after the drainage
system but we feel we cannot do this in an enabling way without support from the Council.
I have been told that the drains are classed as ‘not blocked’ if there is no standing water
on them, which doesn’t help when the town is built on a hill.
Can the Committee ensure this issue will be looked into?
The Chair advised that there is a significant amount of ongoing work looking into drainage
and that further discussions on this matter would take place at the Roads and
Infrastructure Services Update item. 
Councillor MacQuire advised that clarification is needed on when drains are being cleared
as he had received mixed communications from the Roads Department.
Lindsey Young, Cyclepath Action Group
I would like the Committee to consider the outstanding work undertaken WSP which is
listed in the Helensburgh, Cardross and Dumbarton Cyclepath update report. A lot of this
work can only be done in the summer months, consequently if it is not done within the
next 2 or 3 months it won’t be able to be done until next year, meaning another year to
wait. Can the Committee ensure that these studies are completed this summer?
The Chair advised that he would raise Ms Young’s comments to the Project Lead at the
agenda item. 
5. POLICE SCOTLAND UPDATE 
Consideration was given to an update which provided information on the ongoing work of
the Service and information on crime statistics; engagement with housing providers and
Argyll & Bute ASB to target anti-social behaviour among individuals and properties;
support to reduce the impact of acquisitive crime; continuing to support and improve
awareness to front-line officers to ensure they are equipped and trained to provide a victim
centred approach; road safety work and youth engagement activities. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the information
provided in the report. 
(Reference: Report by Inspector Bart Simonis, Police Scotland, dated June 2024,
submitted) 
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6. ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT
REPORTS 
(a) Hermitage Academy 
The Committee heard from Ms Kennedy and Ms Stewart, Depute Head Teachers
at Hermitage Academy, who spoke to the school report which had been provided
to Members. The report included information on S3 ACEL attainment in literacy
and numeracy; the pass rates of national qualifications; and data from Insight
Scotland. Information in relation to wider achievement qualifications; equity and
attainment; and Pupil Equity Funding was also provided. 
Decision 
The Helensburgh and Lomond Area Committee noted and considered the contents
of the report and information provided. 
(Reference: Report by Executive Director with responsibility for Education, dated
June 2024, submitted) 
7. AREA PERFORMANCE REPORT - FQ4 2023/24 
The Committee gave consideration to the Area Performance Report for financial quarter 4
of 2023/24 (January to March 2024) which illustrated the agreed performance measures
for this period. 
Decision 
The Helensburgh and Lomond Area Committee noted and considered the performance
and supporting commentary as presented; 
(Reference: Report by Executive Director with responsibility for Customer Support
Services, dated 15 May 2024, submitted) 
Having noted the officers in attendance, the Chair advised that it was his intention to vary
the order of business to take the following agenda items out of sequence. The order in
which they are minuted, is the order in which discussion took place. 
8. ROADS AND INFRASTRUCTURE SERVICES UPDATE 
The Committee gave consideration to a report which provided links to the recent activities
of Roads and Infrastructure Services. 
Decision 
The Helensburgh and Lomond Area Committee: 
1. considered and noted the contents of the report; and 
2. agreed that a Business Day be held to explore flooding related issues within the
Helensburgh and Lomond Area with relevant stakeholders invited to attend and
contribute. 
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(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated May 2024, submitted) 
9. ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP
PERFORMANCE REPORTS - FQ3 AND FQ4 2023/24 
Consideration was given to the Health and Social Care Partnership Performance Reports
for financial quarter 3 and 4 of 2023/24. 
Decision 
The Helensburgh and Lomond Area Committee considered and noted the Performance
Reports for financial quarter 3 and 4 of 2023/24. 
(Reference: Report by Head of Strategic Planning, Performance and Technology, Argyll
and Bute Health and Social Care Partnership, dated June 2024, submitted) 
10. HELENSBURGH OUTDOOR MUSEUM - ARTS STRATEGY UPDATE JUNE
2024 
The Committee gave consideration to a report providing background to the Helensburgh
Outdoor Museum, its governance and funds. The report also invited Elected Members to
take up the Chair and Vice Chair roles of the Design Panel as well as seeking approval for
a change to the Terms of Reference. 
Decision 
The Helensburgh and Lomond Area Committee: 
1. agreed that the Chair and Vice Chair of the Area Committee be invited to fill the
positions of Chair and Vice Chair of the Design Panel; and 
2. approved the change to the Terms of Reference to allow the Design Panel to approve
variation to funding amounts of approved applications that do not amount to more than
the 50% of the total project costs. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 30 April 2024, submitted) 
11. SUPPORTING COMMUNITIES FUND 2024/25 
Consideration was given to a report which detailed recommendations for the award of the
Council’s Supporting Communities Fund (SCF) for the 2024/25 round of funding that had
been made available for distribution by Council to organisations in the Helensburgh and
Lomond area. 
Decision  
The Helensburgh and Lomond Area Committee agreed that the 17 applications, marked
as ‘Award’ and ‘Partial Award’ within Appendix 1 of the report, are awarded funding from
the Supporting Communities Fund Budget totalling £31,175.50, as follows: 
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Ref Applicant Recommendation Amount
Requested
Recommended
Award 2024/25
1 Cove Park Award £2,500.00 £2,500.00
2 Fun First Award £2,500.00 £2,500.00
3 Route 81 Youth Project Award £2,500.00 £2,500.00
4 Helensburgh Community
Woodlands Group Award £2,500.00 £2,500.00
5 Argyll & Bute Citizens Advice
Bureau - HL Award £2,300.00 £2,300.00
6 Garelochhead Senior Citizens Award £800.00 £800.00
7 Gibson Hall Award £2,500.00 £2,500.00
8 Arrochar & Tarbet Community
Development Trust Award £2,500.00 £2,500.00
9 Gareloch Riding for the
Disabled Association Award £2,092.00 £2,092.00
10 Garelochhead Station Trust Award £1,200.00 £1,200.00
11
The Edible Garden at Rhu Hall
– Rhu and Shandon Community
Education Centre
Award £950.00 £950.00
12 Live Music Now Scotland Award £614.40 £614.40
13 Peninsula Choir Award £2,021.00 £2,021.00
14 Rosneath Community Garden Award £1,018.00 £1,018.00
15 Cove and Kilcreggan
Community Council Award £2,200.00 £2,200.00
16 Plastic Free Helensburgh Award £980.00 £980.00
17 Friends of Loch Lomond & The
Trossachs Partial award £2,500.00 £2,000.10
18 Peaton Pealers No award £2,500.00 £0.00
19 Grey Matters No award £2,250.00 £0.00
20 Helensburgh Heritage Trust No award £1,500.00 £0.00
21 Helensburgh Amateur Athletics
Club No award £2,000.00 £0.00
22 Woodlandwise Forest School
CIC No award £2,500.00 £0.00
23 Helensburgh Gaelic Group No award £2,500.00 £0.00 
(Reference: Report by Chief Executive, dated 11 June 2024, submitted) 
12. REQUEST FOR FINANCIAL ASSISTANCE FROM HELENSBURGH AND
DISTRICT TWINNING ASSOCIATION 
A report providing information on a request from the Helensburgh and District Twinning
Association for financial assistance to help assist with the costs of hosting visitors from
Thouars in 2025 was considered. 
Decision 
The Helensburgh and Lomond Area Committee agreed to award the sum of £625 from the
Helensburgh and Lomond Area Twinning Budget for 2024/25 to Helensburgh and District
Twinning Association. 
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(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support dated May 2024, submitted) 
13. APPOINTMENTS TO OUTSIDE ORGANISATIONS 
A report asking the Committee to consider making appointments to a number of local
bodies/organisations within the Helensburgh and Lomond area was considered. 
Decision 
The Committee agreed to make the following appointments: 
Organisation Elected Member 
Cardross Trust  Councillor Paul Kennedy
Dunbritton Housing Association Councillor Iain Paterson was
proposed by Councillor Mark Irvine,
seconded by Councillor Fiona
Howard.   
Councillor Gary Mulvaney was
proposed by Councillor Gemma
Penfold, seconded by Councillor
Maurice Corry.   
The motion to appoint Councillor Iain
Paterson was carried by 5 votes to 3
and the Committee agreed to
appoint Councillor Iain Paterson to
the position. 
Helensburgh and 
Lomond Locality Planning Group
Councillor Fiona Howard
Gourock, Dunoon and 
Kilcreggan Harbour 
Reference Group
Councillor Mark Irvine
Dunbartonshire Educational Trust Councillor Fiona Howard 
Glasgow Airport 
Consultative Committee
Councillor Graham Hardie - subject
to confirmation of acceptance of the
appointment. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support dated 13 May 2024, submitted) 
14. DRAFT HELENSBURGH AND LOMOND AREA COMMITTEE WORKPLAN 
The Helensburgh and Lomond Area Committee workplan was before members for
information. 
Decision 
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The Helensburgh and Lomond Committee noted the contents of the workplan. 
(Reference: Helensburgh and Lomond Area Committee workplan, dated 11 June 2024) 
Having noted members intentions to raise questions that would likely involve the
disclosure of exempt information as defined in Paragraph 9 of Part 1 of Schedule 7A
to the Local Government (Scotland) Act 1973 the Chair moved and the Area
Committee agreed to the exclusion of the press and public in terms of Section
50(A)(4) of the Local Government (Scotland) Act 1973. 
15. HELENSBURGH, CARDROSS AND DUMBARTON CYCLEPATH UPDATE 
Consideration was given to a report updating Members on the progress made since the
Helensburgh and Lomond Area Committee on 12 March 2024 in relation to the delivery of
a dedicated, high quality walking and cycle route linking Helensburgh, Cardross and
Dumbarton. 
Decision 
The Helensburgh and Lomond Area Committee: 
1. instructed Officers, subject to securing external funding, to seek a new design team to
continue development of Phase 1 and Phase 2 designs to complete Developed Design
and Technical Design stages; and 
2. supported progression of the project to full Technical Design, as required by the
external funder. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 17 May 2024, submitted) 
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OFFICIAL: POLICE AND PARTNERS 
Please note that all data included in this report are management information and not official statistics.
All data are sourced from Police Scotland internal systems and are correct as of date of publication.
Unless stated otherwise numerical comparisons are against the previous year to date and the previous
five year average for the same data period specified. 
OFFICIAL: POLICE AND PARTNERS 
Argyll & West Dunbartonshire Division
Helensburgh and Lomond Area Committee 
The priorities for your area are decided by data from our strategic assessment which details threats
and risks, and also from feedback from local authorities, partners, and residents in the Local Policing
Survey
➢ Serious organised crime
➢ Crimes of theft and dishonesty
➢ Road safety and road crime
➢ Violent crime
➢ Public protection. 
Serious & Organised Crime
Cowal, Bute & Helensburgh benefits from a dedicated Pro-active Serious and Organised Crime Team
(SOCT). These specialist officers are supported by dedicated intelligence officers in tackling serious
and organised crime in our communities. 
We continue to focus on those involved in the supply of controlled drugs and other high-level
criminality and the seizure of over £300,000 since April 2024 is a significant part of what we are
doing. We strongly believe that this cash would otherwise have been re-invested into further
criminal activities. 
We have been upskilling officers across Argyll and Bute, ensuring they understand and appreciate
the importance of community intelligence and information. This information is key and often results
in the targeting of those involved in the sale and supply of controlled drugs. This has led to an
increase in applications to the courts for Sheriff search warrants resulting in various drugs recoveries
from specific individuals. 
Our Youth Engagement Officer are continuing to provide inputs in local schools explaining the
dangers of drug use, and warning of the potential dangers of County Lines activity.
Community information is key for us and may just provide us with the last piece of evidence
required to apply to the courts for a warrant. We encourage our communities to share concerns and
COWAL, BUTE & HELENSBURGH PRIORITIES 2023-2026 
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OFFICIAL: POLICE AND PARTNERS 
Please note that all data included in this report are management information and not official statistics.
All data are sourced from Police Scotland internal systems and are correct as of date of publication.
Unless stated otherwise numerical comparisons are against the previous year to date and the previous
five year average for the same data period specified. 
OFFICIAL: POLICE AND PARTNERS
suspicions around drug dealing either by calling 101 or by reporting anonymously via Crimestoppers
0800 555 111 
Acquisitive Crime  
Acquisitive crime remains a local priority. Figures across the country are on an upward trajectory,
which in part is a result of the cost of living. We are working with our Preventions team looking at
maximising our crime prevention opportunities and looking at innovative ways to increase local
awareness.  We are working with our communities to identify areas of vulnerability where we can
engage with our partners to maximise our response.
In Helensburgh Our community policing officers are engaging with local businesses in the retail
sector to reduce shoplifting. Officers are taking ownership by identifying those responsible, collating
information and seeking bail conditions restricting access by the perpetrators.
Theft of fuel from petrol stations continues to be an increasing trend. Along with our preventions
team we are supporting local business to ensure that we are proving crime prevention advice and
seeking local business to review practises to reduce the volume of these crimes.  
Bike Register marking kits have been distributed to police offices across Argyll and Bute, available to
members of the public on request. Once registered on the Bike Register, the unique QR coded
stickers can be used to identify lost and stolen bikes. These cannot be removed, acting as a visible
deterrent to bicycle theft. 
Our preventions team have been closely involved in a number of new build Secured by Design
projects being progressed in the Argyll and Bute area, ensuring crime prevention is an integral part
of the design and build process. The team also recently visited Helensburgh with the Trading
Standards ‘Scam Van’ engaging with members of the public, raising awareness of current prevalent
types of fraudulent activity. 
(Figures from 1st April – 19th August 2024)
Crime Type 5 Year
Average
PYTD YTD % Change from
previous Year
Common Theft         25.8 25 19 -24%
Fraud 12.4 16 8               -27%
Theft shoplifting 10.6 11 25 +127.3% 
Road Safety & Road Crime 
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OFFICIAL: POLICE AND PARTNERS 
Please note that all data included in this report are management information and not official statistics.
All data are sourced from Police Scotland internal systems and are correct as of date of publication.
Unless stated otherwise numerical comparisons are against the previous year to date and the previous
five year average for the same data period specified. 
OFFICIAL: POLICE AND PARTNERS
Throughout the reporting period, our Roads Policing Unit have provided support to Argyll and Bute
in respect of road safety with campaigns through the national calendar of activity. Focus during this
time has been on the Fatal 5 campaign, motorcycle safety weekends of action, Child Safety Week,
National Seatbelt campaign and cycle space dedicated patrols with marked and unmarked vehicles in
the area.
As a result of our continued presence within local community council and partnership meetings, we
are able to identify locations which our communities have identified as areas of concern for
speeding.  Our officers are trained in the use of handheld speed detection devices and will always
look for opportunities to target these areas throughout the course of their duties. 
We participate in the Cowal Transport Forum which provides a wide range of community members
the opportunity to engage directly with local policing, giving us a great opportunity to listen and
identify local risk and provide a suitable policing response.
Motorcyclists are among our most vulnerable road users. In Helensburgh and Inveraray, our
partnerships and preventions team held successful road safety events assisted by Roads Policing and
in partnership with the Institute of Advanced Motorists and Scottish Fire and Rescue Service. Road
Smart advanced riders offered free driving assessments and development sessions to motorcycle
riders as part of these free drop in events, which were very well received by the public.
We continue to work tirelessly to improve the safety of those using the roads network. 
Violent Crime 
Violent crime continues to be closely monitored and reviewed with investigations being resourced
across Local Policing Teams and the Criminal Investigation Department. Each crime is subject of daily
review and scrutiny and thereafter allocated to the most appropriate department to progress to assist
in identification of repeat victims, offenders and locations.   Any emerging issues and risks are shared
and appropriate actions identified
Across Helensburgh and Lomond we continue to support our nighttime economy by providing a
visible presence in our  licensed premises. Weekend policing plans allow us to maximise our efforts
across our towns as we look for opportunities to reduce early signs of ASB which may escalate into
violence. We often work with partners to maximise our presence. 
In Helensburgh the Royal Navy Police have been attending shift meetings learning about priority
tasking and supporting local policing across the town.   
Public Protection 
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OFFICIAL: POLICE AND PARTNERS 
Please note that all data included in this report are management information and not official statistics.
All data are sourced from Police Scotland internal systems and are correct as of date of publication.
Unless stated otherwise numerical comparisons are against the previous year to date and the previous
five year average for the same data period specified. 
OFFICIAL: POLICE AND PARTNERS
Our partnerships team are working with A&B licensing and local taxi companies to increase the
awareness of domestic violence and in particular violence against woman and children. Better
awareness and support to taxi drivers will allow them to consider the “by stander approach” Which
will give confidence to report their concerns to local policing. 
Our Youth Engagement Officers across Argyll and Bute continue to deliver talks within our local
schools, with our recent focus being on ‘sextortion’ crimes and online safety. 
The Arrest Referral Scheme is currently being re-launched across Argyll and Bute, ensuring persons
passing through police custody are referred to the most appropriate services to provide the support
they require. 
Local Policing News
Fraud Prevention
Frauds and scams continue to be a focus as offences are still being reported on a regular basis and
we would welcome invites from any community groups or organisations in the Helensburgh and
Lomond area who feel they could benefit from an input from our preventions team.
Community Policing 
Our community police team have been maximising their presence across Helensburgh and Lomond.
They have created and enhanced new local links with partners from housing, RNP, Live Argyll. The
officers are tasked daily with supporting the local community where it is needed most. The officers
remained motivated and determined to provide a positive policing presence within the community. 
PC Haining has been working with Live Argyll to support a diversionary and supportive programme
for young persons in the grounds of Hermitage Academy on Friday evenings. As well as this PC
Haining has been leading the Police Scotland Youth Volunteers at various events. This includes the
Luss Highland Games and later this month will be supporting the British Open Golf Championships in
Troon. These experiences have not only supported local communities but provided these young
persons with valuable development and evidence for future employment.  
Operation Ballaton 
Our multi agency approach at tackling summer ASB has been ongoing with weekly meetings with key
partners to plan and maximise our response. Local officers have been provided with information in
relation local bye laws across Loch Lomond so that a robust policing plan can be put in place to
tackle seasonal ASB. We continue to support the Luss community to reduce the impact of ASB and to
ensure we remain vigilant and aware of local concerns. 
Looking Forward
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OFFICIAL: POLICE AND PARTNERS 
Please note that all data included in this report are management information and not official statistics.
All data are sourced from Police Scotland internal systems and are correct as of date of publication.
Unless stated otherwise numerical comparisons are against the previous year to date and the previous
five year average for the same data period specified. 
OFFICIAL: POLICE AND PARTNERS
Local policing has had engagement with local elected officials to highlight the need for a review on
CCTV within Helensburgh. The system in place is not fit for purpose and requires consideration of
investment and upgrade. 
Useful Links/Contacts 
• Argyll and Bute Communtiy Directory - https://abcd.scot/ including warm spaces
information
• Crimestoppers – Crimestoppers in Scotland | Crimestoppers (crimestoppers-uk.org)
0800 555 111
• Scottish Partnership Against Rural Crime – www.scottishparc.co.uk 
• Women’s Aid - Home - Women's Aid (womensaid.org.uk) 
• Citizens Advice – 0808 164 6000
• Argyll and Bute Council Trading Standards – 01546 605 519
• Argyll and Bute Council – https://www.argyll-bute.gov.uk/my-council/how-contact-
us 
• Transport Scotland – road related incidents and road closures -
https://www.traffic.gov.scot/traffic-information/incidents
• Scottish Water - https://www.scottishwater.co.uk/Help-and-Resources/Contact-Us
0800 0778 778
• NHS24 (including mental health support) – 111 or https://www.nhsinform.scot/ 
Follow us on Social Media and help share loacl appeals and education messages
• Facebook -  Police Scotland Argyll and West Dunbartonshire 
• X (formerly Twitter) – PSOSArgyllBute and PSOS ArgWestDunb 
Sign up to Neighbourhood Watch to receive local alerts and bulletins for your community
area - https://neighbourhoodwatchscotland.co.uk/#0 
Have your say on your local policing priorities - https://consult.scotland.police.uk/strategy-
insight-and-innovation/your-police-2023-2024/ 
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1 
ARGYLL AND BUTE COUNCIL HELENSBURGH AND
LOMOND AREA COMMITTEE 
CUSTOMER SUPPORT SERVICES   10 SEPTEMBER 2024 
AREA PERFORMANCE REPORT – FQ1 2024/25 
1.0 BACKGROUND 
1.1 This paper presents the Area Performance Report for Financial Quarter 1 2024/25
(April to June 2024) and illustrates the agreed performance measures. 
1.2 The features of the Performance Report are as follows:- 
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is coded to identify the level of reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white 
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and four previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the Responsible Officer.
o Where possible performance is presented at both Area and Council
level.   
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee. 
1.4 As part of our improvements to performance reporting and making best use of
the digital technology available to us, the information contained in this report is
also available in your online scorecard. If support is required to navigate the
online scorecard please contact lorna.gillies@argyll-bute.gov.uk 
1.5 To improve the response to performance queries, it is requested that should
there be any queries that either the Responsible Person or Kay Owen are
contacted. This should enable some queries being resolved or clarified prior to
the Area Committee meeting, and therefore being carried forward as Actions at a
subsequent meeting. 
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2.0 RECOMMENDATIONS 
2.1 It is recommended that the Area Committee – 
a) Notes and considers the performance and supporting commentary as
presented. 
3.0 IMPLICATIONS 
3.1 Policy All of the indicators in this report are based on 
agreed Council policy.
3.2 Financial All indicators with financial implications are actively  
managed through agreed budget monitoring 
processes.
3.3 Legal All appropriate legal implications are complied with.
3.4 HR All HR implications are actively managed    
through agreed Wellbeing and Management 
monitoring processes.
3.5 Fairer Scotland Duty See below.
3.5.1 Equalities All activities comply with Equal Opportunities/Fairer 
Scotland Duty policies and obligations.
3.5.2 Socio-economic Duty All activities comply with the council’s socio- 
economic duty.
3.5.3 Islands Duty All activities comply with the council’s islands 
duty.
3.6 Climate Change The Council is committed to working towards net 
zero.
3.7 Risk Without this information Elected Members are less  
informed of activities within their area.
3.8 Customer Service All activities with customer feedback or insight are  
rigorously monitored for improvement.
3.9 The Rights of the Child This report highlights examples of how the Council is 
(UNCRC) committed to, and working towards reducing child  
poverty and improving outcomes for every child.   
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services 
Jane Fowler
Head of Customer Support Services
6 August 2024 
For further information, please contact:
Kay Owen
Team Lead - Organisation Development Project Office - Customer Support Services
01546 604073 
Appendix 1: FQ1 2024/25 H&L Performance Report 
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Appendix 1
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All Areas 
FQ1 2024/25 Overall Performance Summary 
The information presented is a summary of the agreed measures. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.  
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Performance Reporting
All Areas .................................................................................................................................................................................................................................................. 1
Performance Reporting .............................................................................................................................................................................................................................. 2
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Helensburgh and Lomond ...................................................................................................................................... 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Helensburgh and Lomond .............................................................................................................................................................. 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Helensburgh and Lomond ..................................................................................................................................... 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 12
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 13
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 13
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 14
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond .......................................... 14
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 14
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond ....................................................................................... 16
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Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 17
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond ............................................................... 17
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 17
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 19
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond .......................................................................... 19
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 19
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Number of new homeless applicants who required temporary accommodation this period ......................................................................................... 21
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 22
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 22
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 23
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond ..................................................................................................... 24
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 24
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 25
Total number of complaints regarding waste collection – Helensburgh and Lomond .............................................................................................................. 25
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 25
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 26
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 26
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 26
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 27
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 27
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 29
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COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 29
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond ...................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 30
Making It Happen.............................................................................................................................................................................................................................. 31
Teacher sickness absence – Helensburgh and Lomond ............................................................................................................................................................... 31
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 31
Making It Happen.............................................................................................................................................................................................................................. 32
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond ...................................................................................................................................... 32
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 32
Making It Happen.............................................................................................................................................................................................................................. 33
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 33  Page 22

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Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Maximise distribution of Scottish Welfare Fund 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 95.3% 112.9% Green
FQ2 2023/24 95.3% 134.3% Green
FQ3 2023/24 95.3% 138.2% Green
FQ4 2023/24 95.3% 128.6% Green
FQ1 2024/25 95.3% 94.0% Red 
This indicator for FQ1 has is lower than the target and the actual has decreased since the last reporting period. 
FQ1 Comment 
As of 30 June 2024, our expenditure stands at £107,676, which is £6,894 below the profiled budget. This reduction in cost is primarily because the cost of white
goods has decreased, leading to an average reduction of £120 in our standard community care grant awards. The number of awards we have made has increased
this year and we are able to support more vulnerable claimants within the budget.
Responsible person: Fergus Walker 
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Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
FQ1 2024/25 100% 100% Green 
This indicator for FQ1 has met the target with no change in performance since the last reporting period. 
FQ1 Comment
This is a voluntary survey with no obligation for clients to respond either in full or in part. It is also common for incomplete returns to be received. In FQ1 2024/25,
19 survey forms were distributed to clients. 1 was returned. Of this 1 return, 1 responded to the question relating to being better able to deal with their financial
problems. Of this 1 respondent 1 responded positively, whilst 0 responded negatively. Accordingly, 100% of clients that responded were positive about their
experience i.e. no negative comments or responses were reported. 
Responsible person: Lee Roberts 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 973 No target 
FQ2 2023/24 No target 452 No target
FQ3 2023/24 No target 413 No target
FQ4 2023/24 No target 468 No target
FQ1 2024/25 No target 896 No target 
The indicator for FQ1 shows the number of parking penalty notices has increased since the last reporting period. 
FQ1 Comment
In comparison to last year’s FQ1 figure we have an 8% reduction in the number of PCNs issued, this is most likely due to the vacant H&L Wardens post.
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 1,816 No target 
FQ2 2023/24 No target 1,172 No target
FQ3 2023/24 No target 1,015 No target
FQ4 2023/24 No target 1,196 No target
FQ1 2024/25 No target 1,763 No target 
This indicator for FQ1 shows the number of parking penalty notices has increased since the last reporting period. 
FQ1 Comment
In comparison to last year's FQ1 figure, there is a very slight overall drop in PCNs issued across the full area of 3%. This is in line with budget expectations.
Responsible person: Hugh O’Neill 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Car parking income to date – Helensburgh and Lomond 
Performance is presented cumulatively for both Area and Council-wide levels. For individual car parks, the income presented is on a quarterly basis. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2023/24 £31,127 £69,073 Green
FQ2 2023/24 £77,693 £114,849 Green
FQ3 2023/24 £106,037 £178,233 Green
FQ4 2023/24 £128,769 £202,533 Green
FQ1 2024/25 £65,925 £51,862 Red 
This indicator for FQ1 shows the cumulative amount of income collected is lower than the cumulative target. There is no performance trend as this data is
cumulative. 
FQ1 Comment
At present we are unable to explain why there is a shortfall in the Helensburgh and Lomond area. The weather may well be a contributing factor along with the
cost of living crisis which may prevent people from travelling. All car parks are open, and the warden is in the area as often as possible.
Responsible person: Hugh O’Neill 
Actual quarterly income collected in Helensburgh and Lomond during FQ4 and FQ1. 
Car Park Location FQ4 Actual FQ1 Actual
Arrochar £7,962 £20,744
Luss, Lomond £15,671 £30,389
Sinclair Street, Helensburgh £563 £587
Maitland Street, Helensburgh £97 £7
Pier, Helensburgh £7 £19
H&L (parking permits) £0 £116
Total £24,300 £51,862 
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Car parking income to date – Argyll and Bute 
Performance is presented cumulatively for both Area and Council-wide levels. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2023/24 £234,056 £253,705 Green
FQ2 2023/24 £584,204 £486,151 Red
FQ3 2023/24 £797,331 £807,348 Green
FQ4 2023/24 £968,262 £937,090 Red
FQ1 2024/25 £289,219 £247,216 Red 
This indicator for FQ1 shows the cumulative amount of income collected is lower than the cumulative target. There is no performance trend as this data is
cumulative. 
FQ1 Comment
At present we are unable to explain why there is an overall shortfall across all areas. The weather may well be a contributing factor along with the cost of living
crisis which may prevent people from travelling. All car parks are open, and the wardens are in the areas as often as possible.
Responsible person: Hugh O’Neill 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Dog fouling – total number of complaints – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 11 No target 
FQ2 2023/24 No target 8 No target
FQ3 2023/24 No target 4 No target
FQ4 2023/24 No target 8 No target
FQ1 2024/25 No target 10 No target 
This indicator for FQ1 shows the number of dog fouling complaints has increased since the last reporting period. 
FQ1 Comment
There have been 10 reports of dog fouling complaints in the Helensburgh/Lomond area this quarter. The Warden service will continue to patrol in an attempt to
reduce the number of complaints.
Responsible person: Tom Murphy 
Dog fouling – total number of complaints – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 60 No target 
FQ2 2023/24 No target 51 No target
FQ3 2023/24 No target 46 No target
FQ4 2023/24 No target 65 No target
FQ1 2024/25 No target 57 No target 
This indicator for FQ1 shows the number of dog fouling complaints has decreased since the last reporting period. 
FQ1 Comment
This quarter the section has received a total of 57 dog fouling complaints and only 1 fine was issued in the Kintyre area. This is quite a high number and our
Warden service where possible will continue to monitor this when they can. Dog fouling fines are difficult to enforce as the Warden would actually have to witness
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the act and even then, the dog owner may have a medical reason as to why they are unable to pick up after their dog.  However, this will not deter the Wardens
and they will continue to educate people on this matter.
Responsible person: Tom Murphy 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
FQ1 2024/25 100% 100% Green 
This indicator for FQ1 has met the target with no change in performance since the last reporting period. 
FQ1 Comment
Each care experienced child and young person enrolled in an authority school has tracking and monitoring plans in place via our education management
information system knowns as Seemis. Data collated includes attendance, exclusion, progress and attainment and wellbeing information. The Virtual Head
Teacher (VHT) for Care Experienced Children and Young People (CECYP) works closely with the education data team and receives monthly reports specific to
CECYP. The VHT offers both support and challenge to Designated Managers for CECYP across authority settings to ensure each young person has the correct
framework of support to help them achieve success. The profile of our CECYP continues to be raised through system improvements, training opportunities,
information sharing (as appropriate) leading to greater consideration of personalised support at all stages of the young person’s educational journey. We continue
to develop and refine our tracking and monitoring systems to ensure data is relevant and meaningful. This happens through self-evaluation and linking with wider
local authorities to ensure best practice. Next steps include developing a system to formally track and monitor CECYP who are out-with our authority schools. A
data sharing agreement is currently being produced for this purpose.
Responsible person: Louise Chisholm 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 +/-5.00% 5.00% Green
FQ2 2023/24 +/-5:00% -7.07% Red
FQ3 2023/24 +/-5.00% 4.12% Green
FQ4 2023/24 +/-5.00% -3.44% Green
FQ1 2024/25 +/-5.00% 0.48% Green 
This indicator for FQ1 is within the +/-5.00% target variance and performance has increased since the last reporting period. 
FQ1 Comment 
Work continues to monitor all schools that are out with the Food cost percentage target.
B&C 8.89%
H&L 0.25%
MAKI -4.68%
OLI 1.58%
Responsible person: Christine Boyle 
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Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 94.00% 92.54% Red 
FQ2 2023/24 94.00% 94.49% Green
FQ3 2023/24 94.00% 92.58% Red
FQ4 2023/24 94.00% 92.37% Red
FQ1 2024/25 94.00% 94.16% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
As of 4th July 2024, the participation figure (16-19 year-olds in employment, training or education) in Helensburgh and Lomond was 1,178 young people, which
equates to 94.16%. This is 0.16% above the target and 1.44% below the annual Argyll and Bute participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The participation figure of 94.16% for FQ1 of 2024/25 is an increase of 1.79% on the participation figure for FQ4
of 2023/24.
Responsible person: Jennifer Crocket 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 94.00% 93.75% Red 
FQ2 2023/24 94.00% 95.94% Green
FQ3 2023/24 94.00% 94.37% Green
FQ4 2023/24 94.00% 93.59% Red
FQ1 2024/25 94.00% 94.99% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
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FQ1 Comment
As of 4th July 2024, the participation figure (16-19 year-olds in employment, training or education) for the whole of Argyll and Bute was 4,287 young people, which
equates to 94.99%. This is 0.99% above the target and 0.61% below the annual Argyll and Bute participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The participation figure of 94.99% for FQ1 of 2024/25 is an increase of 1.40% on the participation figure for FQ4
of 2023/24.
Responsible person: Jennifer Crocket 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Helensburgh and Lomond 
Reporting Period Target Actual Status
FQ1 2023/24 0 0 Green
FQ2 2023/24 0 0 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green
FQ1 2024/25 12 12 Green 
This indicator for FQ1 shows the number of completions has met the target for the reporting period. 
FQ1 Comment
There were 12 completions for Helensburgh & Lomond during the 1st quarter of 2024/25. 8 General Needs Housing (6 x 1 bed and 2 x 2 bed units) and 4 Amenity
Housing (2 x 1 bed and 2 x 2 bed units).
Responsible person: Kelly Ferns 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green
FQ1 2024/25 12 12 Green 
This indicator for FQ1 shows the number of completions has met the target for the reporting period. 
FQ1 Comment
There were 12 units completed during this period. Dunbritton Housing Association – 12 units in Helensburgh 8 x 1 bed and 4 x 2 bed.
B&C 0 MAKI 0
H&L 12 OLI 0
Responsible person: Kelly Ferns
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75.0% 34.6% Red 
FQ2 2023/24 75.0% 25.0% Red
FQ3 2023/24 75.0% 35.7% Red
FQ4 2023/24 75.0% 31.3% Red
FQ1 2024/25 75.0% 50.0% Red 
This indicator for FQ1 is below the target however performance has increased since the last reporting period. 
FQ1 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. Performance is now
improving. During FQ1, 20 pre-apps were responded to within H&L. 55% were issued within 6 weeks.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75.0% 55.4% Red 
FQ2 2023/24 75.0% 47.5% Red
FQ3 2023/24 75.0% 49.1% Red
FQ4 2023/24 75.0% 55.0% Red
FQ1 2024/25 75.0% 49.5% Red 
This indicator for FQ1 is below the target and performance has decreased since the last reporting period. 
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FQ1 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ1, 105 pre-
apps were responded to across ABC. 57.1% were issued within 6 weeks.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 8.0 weeks 25.1 weeks Red 
FQ2 2023/24 8.0 weeks 17.9 weeks Red
FQ3 2023/24 8.0 weeks 15.7 weeks Red
FQ4 2023/24 8.0 weeks 21.6 weeks Red
FQ1 2024/25 8.0 weeks 18.2 weeks Red 
This indicator for FQ1 has not met the target however performance has increased since the last reporting period (lower is best). 
FQ1 Comment
This measure only relates to planning applications received for alterations to existing premises.
?? Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through
the Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. Performance overall has improved
significantly although it is noted that the determination of older applications continues to impact on the headline figure however 83% of applications determined
in FQ1 were less than 6 months old; these items were determined in an average time of 9.6 weeks.
Responsible person: Peter Bain 
Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 8.0 weeks 21.6 weeks Red 
FQ2 2023/24 8.0 weeks 18.1 weeks Red
FQ3 2023/24 8.0 weeks 16.8 weeks Red
FQ4 2023/24 8.0 weeks 20.0 weeks Red
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Appendix 1
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Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2024/25 8.0 weeks 16.1 weeks Red 
This indicator for FQ1 has not met the target however performance has increased since the last reporting period (lower is best). 
FQ1 Comment
This measure only relates to planning applications received for alterations to existing premises. 
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through
the Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. Performance overall has improved
significantly although it is noted that the determination of older applications continues to impact on the headline figure however 83% of applications determined
in FQ1 were less than 6 months old; these items were determined in an average time of 9.6 weeks.
Responsible person: Peter Bain  Page 38

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Appendix 1
Page 21 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 32 No target 
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 26 No target
FQ4 2023/24 No target 30 No target
FQ1 2024/25 No target 26 No target 
This indicator for FQ1 shows the number of applicants has decreased since the last reporting period. 
FQ1 Comment
During FQ1, the housing service provided temporary accommodation for 26 new homeless households. B&C: 10 households (1 x Private Sector Property, 6 x
Serviced Accommodation, 3 x Bed & Breakfast). H&L: 0 new households. MAKI: 2 household (1 x Bed & Breakfast, 1 x Serviced Accommodation). OLI: 14
households (1 x Registered Social Landlord, 4 x Private Sector Property, 1 x Serviced Accommodation, 4 x Supported Accommodation, 4 x Bed & Breakfast). 
Please note: 
• The Registered Social Landlord and Private Rented Sector properties are leased by the Council and sub-let to homeless households as temporary
accommodation.
• Serviced Accommodation is available in Cowal and Helensburgh and is for single people providing an en-suite bedroom and shared kitchen facilities.
• Supported accommodation is provided in Lorn by Blue Triangle Housing Association.
• Accommodation may be offered outwith the HMA area that the homeless application was taken due to availability i.e. application taken in Oban and the
applicant offered accommodation in Dunoon as there was no accommodation available in Oban. 
B&C 10
H&L 0
MAKI 2
OLI 14
Responsible person: Morven Macintyre 
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Appendix 1
Page 22 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 20.0% 10.8% Red 
FQ2 2023/24 20.0% 26.5% Green
FQ3 2023/24 20.0% 27.8% Green
FQ4 2023/24 20.0% 14.3% Red
FQ1 2024/25 20.0% 36.0% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
FQ1 – 36.0% (an increase from previous quarter 14.3%). From the 24 contracts awarded, 11 local suppliers submitted a bid, 9 of which were successful (81.8%)
with an estimated contract value of £10.1m. The Procurement, Commercial and Contract Management Team will continue to support local suppliers by providing
useful information on the Council's website.
Responsible person: Anne MacColl-Smith 
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Appendix 1
Page 23 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 No target - No target
FQ2 2023/24 No target 37 No target
FQ3 2023/24 No target - No target
FQ4 2023/24 No target 37 No target
FQ1 2024/25 No target - No target 
This indicator is reported in FQ2 and FQ4. 
This indicator for FQ4 shows the number of community benefits has remained the same since the last reporting period. 
FQ1 Comment
The next report will be due in October 2024.
Responsible person: Anne MacColl-Smith 
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Appendix 1
Page 24 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75% 39% Red 
FQ2 2023/24 75% 29% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 37% Red
FQ1 2024/25 75% 95% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
Given the summer months, the number of faults reported in FQ1 has reduced, allowing our electrician in this area to attend and repair the majority of faults. We
have recently been successful in recruiting for the vacant electricians post within Helensburgh & Lomond, this has allowed an improved response time.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75% 37% Red 
FQ2 2023/24 75% 43% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 49% Red
FQ1 2024/25 75% 93% Green 
This indicator for FQ1 is below the target however performance has increased since the last reporting period. 
FQ1 Comment
Given the summer months, the number of faults reported in FQ1 has reduced, allowing our electricians in all areas to attend and repair the majority of faults
within the timescales set out. We have now fully recruited our team of electricians. We are in the process of recruiting a Street Lighting Inspector who will oversee
all areas, and assist our Team Leader on the ground.
Responsible person: Tom Murphy
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Appendix 1
Page 25 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 43 No target 
FQ2 2023/24 No target 30 No target
FQ3 2023/24 No target 9 No target
FQ4 2023/24 No target 2 No target
FQ1 2024/25 No target 22 No target 
This indicator for FQ1 shows the number of waste collection complaints has increased since the last reporting period. 
FQ1 Comment
The Helensburgh and Lomond area received 22 waste collection complaints this quarter, this is still a very good level of service given the number of properties
serviced and the varied waste that is collected, domestic, recycling, glass and food.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 67 No target 
FQ2 2023/24 No target 101 No target
FQ3 2023/24 No target 18 No target
FQ4 2023/24 No target 7 No target
FQ1 2024/25 No target 38 No target 
This indicator for FQ1 shows the number of waste collection complaints has increased since the last reporting period. 
FQ1 Comment
A total of 38 waste collection complaints were received this month for the whole of Argyll and Bute. This is an excellent level of service given the number of
properties serviced and the various waste collected. Any complaints received are acted on timeously by the administration staff and waste collection staff.
Responsible person: Tom Murphy
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Appendix 1
Page 26 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 45.0% 47.6% Green 
FQ2 2023/24 45.0% 59.8% Green
FQ3 2023/24 45.0% 49.0% Green
FQ4 2023/24 45.0% 74.0% Green
FQ1 2024/25 45.0% 68.4% Green 
This indicator for FQ1 is above the target however performance has decreased since the last reporting period. 
FQ1 Comment
68.4% recycling, composting and recovery during the quarter (40.9% recycling/composting plus 27.5% recovery). Figure is high mainly due to significant recovery
from Helensburgh and Lomond’s general waste which now all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled.
Responsible person: John Blake 
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 53.0% No target 
FQ2 2023/24 No target 68.7% No target
FQ3 2023/24 No target 55.3% No target
FQ4 2023/24 No target 66.5% No target
FQ1 2024/25 No target 56.2% No target 
This indicator for FQ1 shows the percentage of waste recycled has decreased since the last reporting period. 
Page 44

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Appendix 1
Page 27 
FQ1 Comment
56.2% recycling, composting and recovery during the quarter (40.2% recycling/composting plus 16% recovery). Recovery levels back to normal in this quarter after
previous time limited trial by Renewi ended whereby during the trial some general waste from their sites was sent for energy from waste (EFW).
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 39.2% No target 
FQ2 2023/24 No target 35.6% No target
FQ3 2023/24 No target 34.2% No target
FQ4 2023/24 No target 41.5% No target
FQ1 2024/25 No target 45.8% No target 
This indicator for FQ1 shows the percentage of waste recycled has increased since the last reporting period. 
FQ1 Comment
45.8% recycling, composting and recovery during the quarter (32.8% recycling/composting plus 13% recovery). Increase is due to more recovery because
Tiree/Coll general waste goes to same contractor as Helensburgh and Lomond. The Tiree/Coll general waste therefore is no longer landfilled and instead goes for
refuse derived fuel (RDF)/energy from waste (EFW), which is classed as recovery.
Responsible person: John Blake 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 40.1% No target 
FQ2 2023/24 No target 41.6% No target
FQ3 2023/24 No target 41.5% No target
FQ4 2023/24 No target 100.0% No target
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Appendix 1
Page 28 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2024/25 No target 100.0% No target 
This indicator for FQ1 shows the percentage of waste recycled has remained the same since the last reporting period. 
FQ1 Comment
100% recycling, composting and recovery during the quarter (44.9% recycling/composting plus 55.1% recovery). Figure is high mainly due to significant recovery
from Helensburgh and Lomond’s general waste which now all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled. Recycling
and composting was also higher than similar quarter in FQ1 last year mainly due to increased wood recycling and green garden waste composting from these
segregated waste streams via the Blackhill Recycling and Civic Amenity Site (Helensburgh).
Responsible person: John Blake 
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Appendix 1
Page 29 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 5,850 5,075 Green 
FQ2 2023/24 5,550 5,510 Green
FQ3 2023/24 5,100 4,253 Green
FQ4 2023/24 5,000 2,567 Green
FQ1 2024/25 5,850 3,200 Green 
This indicator for FQ1 is below the target (lowest is best). 
FQ1 Comment
Biodegradable municipal waste to landfill figure is well within target mainly due to significant recovery from Helensburgh and Lomond’s general waste which now
all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled. New waste disposal contractors have been appointed to deal with the
general waste from the Helensburgh and Lomond area following the closure of Barr Environmental operations.
Responsible person: John Blake 
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Appendix 1
Page 30 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Helensburgh and Lomond
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 89 Green 
FQ2 2023/24 73 87 Green
FQ3 2023/24 73 89 Green
FQ4 2023/24 73 89 Green
FQ1 2024/25 73 89 Green 
This indicator for FQ1 is above the target with no change in performance since the last reporting period. 
FQ1 Comment
Helensburgh and Lomond have again this quarter well exceed the street cleanliness target.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 84 Green 
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 85 Green
FQ4 2023/24 73 83 Green
FQ1 2024/25 73 84 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
All areas in Argyll and Bute have again this quarter well exceeded the target LEAMS figure, showing a very good level of street cleanliness.
Responsible person: Tom Murphy
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Appendix 1
Page 31 
Making It Happen 
Teacher sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 1.55 days No target 
FQ2 2023/24 No target 1.43 days No target
FQ3 2023/24 No target 2.26 days No target
FQ4 2023/24 No target 2.56 days No target
FQ1 2024/25 No target 1.70 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
Work days lost has increased by 0.15 of a day on the same quarter last year. It has decreased by 0.86 of a day from FQ4. Most work days lost have been due to
Mental Health related reasons.
Responsible person: Wendy Brownlie 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 2.15 days No target 
FQ2 2023/24 No target 1.25 days No target
FQ3 2023/24 No target 2.82 days No target
FQ4 2023/24 No target 2.82 days No target
FQ1 2024/25 No target 2.14 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
Work days lost has remained almost the same as the same quarter last year. It has decreased by 0.68 days on the same quarter last year. Most work days have
been lost due to Mental Health related absence reasons.
Responsible person: Jennifer Crocket (B&C and MAK) and Wendy Brownlie (H&L and OLI)
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Appendix 1
Page 32 
Making It Happen 
LGE staff (non-teacher) sickness absence – Helensburgh and Lomond 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 3.63 days No target 
FQ2 2023/24 No target 3.11 days No target
FQ3 2023/24 No target 3.24 days No target
FQ4 2023/24 No target 3.64 days No target
FQ1 2024/25 No target 3.22 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
Work days lost has decreased by 0.41 days on the same quarter last year. It has also decreased by 0.42 days on the last quarter. Mental Health related absences
account for the largest number of work days lost.
Responsible person: Carolyn Carins   
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 3.53 days No target 
FQ2 2023/24 No target 3.18 days No target
FQ3 2023/24 No target 3.73 days No target
FQ4 2023/24 No target 4.12 days No target
FQ1 2024/25 No target 3.85 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
There has been an increase of 0.32 days absence on the same quarter last year. There has been a decrease of 0.27 days on the last quarter. Most work days lost
have been due to Mental Health related reasons.
Responsible person: Carolyn Cairns
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Appendix 1
Page 33 
Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 70.0% 80.7% Green 
FQ2 2023/24 70.0% 72.1% Green
FQ3 2023/24 70.0% 72.7% Green
FQ4 2023/24 70.0% 70.1% Green
FQ1 2024/25 70.0% 71.6% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
In FQ1 there was 41,574 transactions dealt with by Customer Service Agents (28.4%) and 105,051 automated or self-service transactions (71.6%) so the 70.0%
target was exceeded.
Responsible person: Robert Miller  
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Page 53

ARGYLL AND BUTE COUNCIL                                    HELENSBURGH AND
LOMOND  AREA COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE                 10 SEPTEMBER 2024
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings these have largely superseded the
original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December 2022 round of area committees for this standing item. This format
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.  
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3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
3.3 There are also additional online resources covering the streetlighting, footway,
surface dressing and roads reconstruction programmes available on the website
here. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – Roads and Infrastructure work to a number of policies across the range
of service areas. 
5.2 Financial – revenue and capital budgets are in place to deliver projects and
cyclic work. 
5.3  Legal – Roads and Infrastructure Services work to a number of different pieces
of legislation such as the Roads Scotland Act 194 and the Environmental
Protection Act 1990. 
5.4  HR – none known. 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications. 
5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications. 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications. 
5.6. Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise. 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams. 
5.8  Customer Service – none known.
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5.9  The Rights of the Child (UNCRC) – none known. 
Executive Director with responsibility for Roads and Infrastructure Services,
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services, Councillor John
Armour 
August 2024 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services or Mark Calder, Project
Manager 
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Page 57

ARGYLL AND BUTE COUNCIL  HELENSBURGH AND LOMOND 
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE
SERVICES 
10 SEPTEMBER 2024 
RECYCLING AND RECOVERY PERFORMANCE 
1.0 EXECUTIVE SUMMARY 
1.1 Argyll and Bute Council is both a waste collection and waste disposal authority. 
1.2 Waste disposal is dealt with by 3 separate models across the council as follows: 
• Island sites e.g. on Mull and Islay where landfill sites are operated directly
by the council;
• Helensburgh and Lomond area where waste is disposed of at sites outside
of Argyll and Bute;
• A 25 year (2001 – 2026) Waste PPP contract which covers the rest of Argyll
and Bute. 
1.3 Waste figures for all four administrative areas have been summarised within
this report.  Due to the way the reporting is carried out it is not possible to
accurately break down the information on an area by area basis for all data.  
1.4 National policy decisions, guidance and regulations e.g. relating to the
Biodegradable Municipal Waste landfill ban will have a significant impact on future
recycling, composting and recovery performance. 
1.5 It is recommended that Members note and give consideration to the details as
outlined in this report and the national policy drivers that will likely impact over the
coming years. 
Page 57 Agenda Item 9

Page 58

ARGYLL AND BUTE COUNCIL  MID ARGYLL KINTYRE AND ISLANDS
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE
SERVICES 
10 SEPTEMBER 2024 
RECYCLING AND RECOVERY PERFORMANCE 
2.0 INTRODUCTION 
2.1 Argyll and Bute Council is both a waste collection and waste disposal authority. 
Recycling, composting and recovery (i.e. other landfill diversion) statistics are
reported quarterly within the council’s performance management system. 
Statutory returns to SEPA e.g. licensed site tonnage, landfill tax and waste data
flow vary from quarterly to annual. 
2.2 This report provides details on the council’s recycling and landfill diversion
performance along with national policy, targets and regulations which are likely to
impact on future performance. 
3.0 RECOMMENDATIONS 
3.1 It is recommended that Members note and give consideration to the details as
outlined in this report and the national policy drivers that will likely impact over the
coming years. 
4.0 DETAILS 
4.1 The Council’s waste strategy was approved by the Environment, Development
and Infrastructure Committee in September 2019. Whilst this strategy will emerge
in line with government guidance, regulation legislation, and contractual
requirements the Strategy is predicated on the model shown below in Figure 1. 
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Figure 1 
4.2 Argyll and Bute Council operates a performance management system.  Quarterly
recycling/composting, recovery and landfill percentages are included and split
between the Islands waste disposal sites, Waste Management PPP and
Helensburgh/Lomond areas.  These details include: 
• percentage of waste recycled and composted;
• percentage of waste recovered e.g. other landfill diversion;
• combined percentage of waste recycled, composted and recovered; 
• percentage of waste to landfill; 
• tonnes of biodegradable municipal waste to landfill. 
Percentages Summary of Landfill, Recycling, Composting and Recovery
2022 and 2023 
2022 2023
Argyll & Bute
wide
% of waste recycled, composted and
recovered
51.8% 53.0%
% waste recycled and composted 37.6% 43.3%
% waste recovered 14.2% 9.7%
% waste landfilled 48.2% 47.0%
Tonnes of municipal waste to landfill 28,265 30,872    
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Waste PPP
% of waste recycled, composted and
recovered
57.6% 61.2%
% waste recycled and composted 36.3% 46.0%
% waste recovered 21.3% 15.2%
% waste landfilled 42.4% 38.8%    
Helensburgh &
Lomond
% of waste recycled, composted and
recovered
44.7% 39.5%
% waste recycled and composted 40.6% 39.3%
% waste recovered 4.2% 0.2%
% waste landfilled 55.3% 60.5%    
Islands
% of waste recycled, composted and
recovered
37.3% 36.3%
% waste recycled and composted 36.7% 36.3%
% waste recovered 0.6% 0 %
% waste landfilled 62.7% 63.7% 
4.3 Some points to note are as follows: 
• There was an overall improvement in recycling performance in 2023 which
was mainly due to an increase in green garden waste, soils and rubble
tonnages recycled by Renewi from the PPP area. 
• There was a drop in recovery performance in 2023 compared to 2022. This
was in part due to an energy from waste trial carried out by Renewi in the
PPP area in 2022, whereby Renewi sent circa 1,500 tonnes of general
mixed residual general waste to an energy from waste (EFW) plant in the
central belt. A similar but smaller trial was carried out by Renewi in 2023,
whereby a reduced amount of circa 700 tonnes of residual general waste
was sent to EFW during the year. 
• The drop in recovery performance was also due to a reduction in recovery
from the Helensburgh and Lomond area. Following The Scottish
Government introduction of a Landfill Tax Abatement Order legislation in
2022, Barr Environmental decided to discontinue their waste treatment plant
from July 2022 and landfill all residual general waste at their Auchencarroch
landfill site near Alexandria. With no recycling or recovery occurring from the
mixed general waste at the Barr site from July 2022 onwards, this had a
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negative impact on overall recycling and recovery rates from the
Helensburgh and Lomond area. The negative impact affected 6 months of
figures in 2022 and the full year in 2023.This also had a minor impact on the
Islands waste recovery rate which fell from 0.6% in 2022 to 0% in 2023 as
the Tiree/Coll general waste was transferred to the mainland and disposed
of at the Auchencarroch site. 
• The overall combined recycled, composted and recovery rate however
increased from 51.8% in 2022 to 53% in 2023.  This is mainly due to the
increased recycling in the PPP area described in the first bullet point above. 
• The recovery in the Waste PPP area is carried out by Renewi mainly through
residual waste mechanical biological treatment plants based at their waste
facilities near Oban, Dunoon and Lochgilphead. In 2022 and 2023 Renewi
also sent some residual general waste to an energy from waste (EFW) plant
in the central belt. Waste sent for energy from waste is also classed as
recovery. 
• The recovery in the Helensburgh and Lomond area was carried out by Barr
Environmental at their Auchencarroch waste facility, near Alexandria. As
described, Barr ceased operation of their mixed residual waste treatment
plant following The Scottish Government Landfill Tax Abatement Order
which was introduced from July 2022. Since July 2022 until the end of 2023,
Barr landfilled all mixed general waste at their Auchencarroch Landfill Site.
In January 2024, Barr Environmental closed the Auchencarroch landfill site
and ceased operations completely at the end of March 2024. Since January
2024, Helensburgh and Lomond’s general waste has been going for refuse
derived fuel (RDF)/energy from waste which will see a significant increase
in recovery tonnages for 2024. 
• Cardboard is consistently now the most prominent recycling material in the
blue recycling bin (previously paper which was the highest proportion pre-
pandemic). The increase in the cardboard proportion in recent years is likely
due to more on-line purchasing while newspapers are not as widely
purchased in hard copy compared to previous years. 
• The overall percentage waste to landfill in 2023 (47.0%) was a lower
percentage than 2022 (48.2%) due to the increased recycling levels in the
PPP area relating mainly to green garden waste ,soils and rubble. 
• The tonnage of municipal waste to landfill, however in 2023 (i.e. 30,872
tonnes) was more than in 2022 (i.e.28,365 tonnes).This was mainly due to
the Renewi energy from waste trial being smaller in 2023 than in 2022,
plus Barr Environmental landfilled all general waste in 2023 following the
cessation of their waste treatment plant from July 2022. 
• Recycling and composting is mainly from recycling collections to households
and businesses, bring sites and segregated wastes from recycling/civic
amenity sites. Recovery is predominantly moisture/process loss and
compost like output from mixed waste treatment plants operated by Renewi.
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In addition there was also some recovery from a Renewi energy from waste
trial where some residual general waste was sent to an energy from waste
plant in the central belt. 
• SEPA published annual recycling, recovery and landfill data for local
authorities focuses mainly on recycling/composting from household waste
and less on recovery in line with the waste hierarchy. 
Landfill Ban 
4.4 The Waste (Scotland) Regulations were introduced by the Scottish Government
in 2012 and included a landfill ban of biodegradable waste from 2021. 
4.5 The landfill ban planned for 2021 was subsequently delayed by The Scottish
Government until the end of 2025.  This delay was welcomed by the Council and
provided more time for alternative solutions and funding to be sought.  An update
report on the Waste PPP/Landfill Ban was included in the June 2024
Environment, Development and Infrastructure Committee plus additional Scottish
Government funding of £1.5 million towards compliance in the PPP contract area
was announced in July this year. 
Deposit Return Scheme (DRS) 
4.6      The UK Government had indicated a planned start date of October 2025 for a UK
wide deposit return scheme, however this has since been delayed until 2027. 
4.7 A UK wide DRS scheme may result in an overall increase in recycling including
other environmental benefits e.g. current non-recyclers may use the scheme plus
there should be less littering of such items. The scheme may however, see a slight
reduction in Council recycling performance if plastic drinks bottles and cans are
no longer handled by Council recycling collections albeit they should still be
recycled in future via the UK wide DRS scheme. 
Scottish Government Circular Economy Bill 
4.8    During June 2024, The Scottish Government published details of its Circular
Economy Bill. Further details on these Scottish Government proposals and Bill
have been and will be reported at future ED&I Committees as they progress.
Some of the main proposals which relate to local authorities recycling are as
follows: 
• A Duty of Care on households regarding their waste and recycling with new
powers given to local authorities for the issuing of fixed penalties to enforce
this.
• Local Authorities will be required to comply with a statutory code of practice
on recycling.
• The Scottish Government will have the powers to set mandatory recycling
targets on Local Authorities from 2030 onwards.    
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5.0 CONCLUSION 
5.1 In concluding this report, steady progress was made on overall recycling and
composting performance during 2023. Recovery performance however
decreased which resulted in increased tonnages to landfill in 2023. Landfill should
be reduced in 2024 as the Barr Environmental Auchencarroch landfill site (near
Alexandria) closed at the end of 2023.The council now uses alternative providers
for the Helensburgh and Lomond general waste which now goes mainly for
recovery e.g. refuse derived fuel/energy from waste. National Policy drivers such
as the ban on municipal waste to landfill, the deposit return scheme and the
circular economy bill will have significant implications for future recycling,
composting and recovery performance. 
6.0 IMPLICATIONS 
6.1 Policy National policies and regulations will likely impact
on future recycling, composting and recovery
performance. The council’s policy is to reduce
landfill.   
6.2 Financial  The end of 2025 ban on biodegradable waste to
landfill will have financial implications.  An update
report was included in the June 2024
Environment, Development and Infrastructure
Committee.   
6.3 Legal The landfill ban is a legal requirement under the
Waste (Scotland) Regulations 2012.  Other legal
requirements may likely result following The
Scottish Government Circular Economy Bill e.g.
statutory code of practice for recycling.   
6.4 HR None known.   
6.5 Fairer Scotland Duty:   
6.5.1 Equalities – protected
characteristics 
None known.
6.5.2 Socio-economic Duty  None known.
6.5.3 Islands The landfill ban will require increased transport of
waste off the islands of Mull and Islay from the
Glengorm (Mull) and Gartbreck (Islay) waste and
recycling facilities. 
6.6 Climate Change The landfill ban will significantly reduce methane
emissions from landfill sites however there will be
additional transport related emissions with waste
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having to travel longer distances for
treatment/disposal. 
6.7 Risk Risks to the council on the landfill ban and any
other future statutory requirements are mainly
financial.   A future UK wide deposit return
scheme for plastic drinks containers and cans will
hopefully have an overall environmental benefit,
although it may impact on council recycling rates.   
6.8 Customer Services None at present. 
6.9 The Rights of the Child
(UNCRC)
None known 
Executive Director with Responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services: Councilor John Armour 
For further information contact: John Blake – Fleet, Waste & Transport Manager
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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
10 September 2024 
Helensburgh, Cardross and Dumbarton Cyclepath Update 
1.0 EXECUTIVE SUMMARY 
1.1. This report updates Members on the progress made since the previous quarterly
report to the Helensburgh and Lomond Area Committee in relation to the
delivery of a dedicated, high quality walking and cycle path linking Helensburgh,
Cardross and Dumbarton.  The delivery of this path is a stated Council Priority. 
1.2. Officers investigated options for the short notice award of ecology work for
Phase 1 (Colgrain – Cardross) and Phase 2 (Cardross – Dumbarton) in order to
get this completed in summer 2024.  Unfortunately, due to the required
procurement processes award of this work in time for it to be completed in
summer 2024 was not possible. 
1.3. Officers are working with Procurement colleagues to issue a tender for a new
contract for completion of the Developed Design (Stage 3) and Technical Design
(Stage 4) covering Phase 1 (Colgrain – Cardross) and Phase 2 (Cardross –
Dumbarton).  This is necessary to complete the outstanding items of work which
are required to deliver a robust design package and to satisfy funder
requirements. 
1.4. The 2024/25 application for additional funds from Transport Scotland’s Places
for Everyone (PFE) programme, administered by Sustrans, to enable the
completion of the Phase 1 and Phase 2 Developed and Technical Design
stages remains outstanding. 
1.5. The Feasibility (Stage 1) report for Helensburgh Town Centre East (Phase 3)
remains in draft form with funders for comment. 
1.6. As 24/25 PFE funding has been made available for the Concept Design (Stage 2)
for Helensburgh Town Centre East (Phase 3) the incumbent design team will be
recommencing work on this phase of the design in late August 2024.  It is
programmed that the Concept Design work will be completed within 2024/25. 
1.7. Internally, Officers continue to await final guidance from Legal Services on the
use of the Council’s statutory powers to enforce access to private land for the
necessary surveys (e.g. ecology or ground investigation) where landowner
permission is not forthcoming.  Officers also continue to engage with
colleagues in Legal Services to seek to progress approval from Council to
develop a CPO for the remaining sections of this important route. 
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RECOMMENDATIONS 
1.8. It is recommended that the Helensburgh and Lomond members: 
1.8.1. Instruct Officers, subject to securing external funding, to appoint a new design
team to complete development of Phase 1 and Phase 2 designs through
Developed Design and Technical Design stages. 
1.8.2. Instruct Legal Services to utilise the Council’s statutory powers as necessary to
ensure access to private land for surveys required as part of the design process
where landowner permission is not forthcoming. 
1.8.3. Support progression of the project to full Technical Design, as required by the
external funder. 
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ARGYLL AND BUTE COUNCIL  Helensburgh and Lomond Area
Committee
DEVELOPMENT AND ECONOMIC
GROWTH 
10 September 2024 
Helensburgh, Cardross and Dumbarton Cyclepath Update 
2.0 INTRODUCTION 
2.1. This report updates Members of the progress made since the previous quarterly
report to the Helensburgh and Lomond Area Committee in relation to the
delivery of a dedicated, high quality walking and cycle path linking Helensburgh,
Cardross and Dumbarton.  The delivery of this path is a stated Council Priority. 
2.2. Full details of the project, including previous progress is available in the project
update reports previously presented to this Committee. 
3.0 RECOMMENDATIONS 
3.1. It is recommended that the Helensburgh and Lomond members: 
3.1.1. Instruct Officers, subject to securing external funding, to appoint a new design
team to complete development of Phase 1 and Phase 2 designs through
Developed Design and Technical Design stages. 
3.1.2. Instruct Legal Services to utilise the Council’s statutory powers as necessary to
ensure access to private land for surveys required as part of the design process
where landowner permission is not forthcoming. 
3.1.3. Support progression of the project to full Technical Design, as required by the
external funder. 
4.0 DETAIL 
4.1. The Council’s Active Travel Team, 1.7 FTE (Full Time Equivalent employees), is
part of the Strategic Transport Team within the Development and Economic
Growth Service.  No Council funding is currently received by the Active Travel
Team. All project costs, including internal staff costs, have to be funded via
successfully securing highly competitive external challenge funds. 
4.2. In 2023/24 the Active Travel Team secured £2.56M external funding for the
development and delivery of a total of 22 projects across Argyll and Bute, including
the Helensburgh – Cardross – Dumbarton Cyclepath.  This required 18 separate
competitive funding applications, to 5 separate funds. 
Funding 
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4.3. Transport Scotland’s Places for Everyone (PFE) programme is the primary
external active travel design funding available in Scotland.  It is structured
around 8 project stages with a competitive challenge fund, with the 32 local
authorities, 7 regional transport partnerships, two national parks and numerous
community groups across Scotland competing against each other to secure the
funding each project requires. 
4.4. As of 2024/25, the construction element of the funding has been taken into a
separate competitive fund, Transport Scotland’s Active Travel Infrastructure
Fund (ATIF). ATIF still requires a separate competitive application to be
submitted but is, currently, only open for applications once a year.  All projects
submitted to ATIF must be ready in all respects to commence construction,
including having any legal or regulatory approvals required in place, and have
match funding in place covering up to 30% of construction costs. 
4.5. A minimum of three new competitive funding submissions are required to
complete a project using external funding, with competitive applications required,
as a minimum, to PFE prior to Stage 0 (Strategic Definition) and Stage 3
(Developed Design) and to the new Transport Scotland ATIF prior to Stage 5
(Construction).  The project stages are (0) Strategic Definition, (1) Preparation
and Brief, (2) Concept Design), (3) Developed Design, (4) Technical Design, (5)
Construction, (6) Handover & Close Out, and (7) In Use. 
4.6. While the design work has, to date, been funded by jointly by the Strathclyde
Partnership for Transport (SPT) Capital Programme and Transport Scotland’s
PFE programme, the decision to de-fund the SPT Capital Programme in 24/25
results in the project being fully reliant on securing 24/25 PFE funding or internal
Council funding in order to continue work to complete the outstanding design
requirements. 
Match Funding 
4.7. The applications guidance for the new Transport Scotland Active Travel
Infrastructure Fund (ATIF) for construction ready projects states that all projects
submitted for construction funding will require some element of match funding, up
to maximum of 30%.  However, the guidance does not specify a minimum match
funding percentage.  Rather it states that the ATIF team will engage during the
assessment process to determine the requirements for match funding. 
4.8. While the lack of a specific match funding value to plan against is unhelpful, based
on the 30% of construction value, it is recommended Members plan based on the
cyclepath requiring construction match funding of £2M. 
4.9. Phasing construction over a number of financial years will reduce the level of
match funding the Council must provide each financial year, however this will
result in a longer construction programme.  Accelerating the construction
programme will require additional match funding to be secured, from internal
and/or external sources, which could prove challenging given the current
economic climate. 
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4.10. At present no construction match funding has secured.  It is likely to be beneficial
to the project if sources of construction match funding could be secured at an early
stage, including consideration of any internal Council funds which could be
allocated to the delivery of this Council Priority. 
Maintenance 
4.11. Sustrans have requested a written maintenance plan and confirmation of how this
will be funded and undertaken as a deliverable during the remaining design
process.  As such, Members require to decide how the future maintenance of the
cyclepath, including sections of route already in place, will be delivered.  At
present, the Council does not receive any funding for the maintenance of
cyclepaths and none of the current external funding sources secured through
competitive bidding for active travel include maintenance as an eligible cost.  This
anomaly has been repeatedly raised by Officers with Transport Scotland Officials
and it is recognised to be inconsistent with the Scottish Government’s
commitments regarding capital funding for active travel projects. 
4.12. The Roads and Infrastructure Service are the single service within the Council
which includes infrastructure maintenance teams appropriately trained and
qualified to undertake maintenance of cyclepaths. However, it is acknowledged
these teams are already near capacity delivering the Roads and Infrastructure
Service commitments. The Roads and Infrastructure Service has previously
stated they do not wish to adopt sections of cyclepath remote from the public road. 
4.13. Members may wish to consider if there is a role for other organisations and/or
local community group volunteers to support the routine maintenance of the
cyclepath.  While unlikely to be skilled or qualified for the less frequent ‘technical’
maintenance of drainage or path surfacing, other groups may be able and willing
to assist with the more routine elements of maintenance, for example cutting back
vegetation / mowing the grass.  Similar maintenance work is undertaken by
community groups for cyclepaths in other locations. 
Design 
Phase 1 Colgrain to Cardross & Phase 2 Cardross to Dumbarton 
4.14. Officers investigated options for the short notice award of ecology work for
Phase 1 (Colgrain – Cardross) and Phase 2 (Cardross – Dumbarton) in order to
get this completed in summer 2024.  Unfortunately, due to the required
procurement processes award of this work in time for it to be completed in
summer 2024 was not possible. 
4.15. Following termination of WSP’s contract in March 2024, Officers have been
reviewing the significant amount of data provided by WSP to identify the
outstanding items of work which require to be completed to deliver a robust
design package and to satisfy funder requirements. 
4.16. To date, Officers have identified a number of required deliverables which were
not completed by WSP prior to termination of their commission:
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• Ground Investigation
• Habitats Regulation Appraisal
• Planning Approval
• Utility Identification
• Drainage Design
• Flood Risk Assessment
• Land valuation
• Archaeological Assessment
• Site clearance drawings
• Bill of Quantities
• Pre-construction information pack
• Delivery Plan
• Contractor procurement strategy*
• Monitoring and Evaluation Plan*
• Behaviour Change Plan*
• Community Engagement Plan*
• Business Case*
• Cycle by Design Review*
• Maintenance Plan*
*These are requirements introduced by the external funder after the contract
was awarded to WSP in 2021. 
4.17. Officers have applied for 24/25 funding from Transport Scotland’s Places for
Everyone Programme to enable this work to continue via a new design team to
complete Developed Design (Stage 3) and, in 25/26, Technical Design (Stage
4).  A decision in regard to 2024/25 funding is expected in late summer 2024. 
4.18. Officers are working with Procurement colleagues to draft and issue a tender for
a new contract for completion of the Developed Design (Stage 3) and Technical
Design (Stage 4) covering Phase 1 (Colgrain – Cardross) and Phase 2
(Cardross – Dumbarton).  This is necessary to complete the outstanding items
of work which are required to deliver a robust design package and to satisfy
funder requirements. 
4.19. A key element of the outstanding design deliverables are on-site survey work,
including Ecological surveys and Ground Investigation (GI) surveys.  When
previously contacted, the majority of landowners were willing to give permission
for the necessary surveys.  However, a significant minority of landowners
declined to give permission.  While it is planned that all landowners will be re-
contacted by the new design team once in place, it may be necessary for the
Council to use its statutory powers to require landowners who do not voluntarily
allow access for surveys to provide the access required. 
4.20. At time of writing, Officers continue to await final guidance from Legal Services
on the use of the Council’s statutory powers to enforce access to private land for
the necessary surveys where landowner permission is not forthcoming.   
Phase 3 Helensburgh Town 
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4.21. The Feasibility report (Stage 1) for Helensburgh Town Centre East (Phase 3) is
currently in draft form and has been provided to the Transport Scotland Places
for Everyone team at Sustrans for comment, as required by their funding
agreement. 
4.22. Officers have applied for 24/25 funding from Transport Scotland’s Places for
Everyone Programme to enable this work to continue to completion of Concept
Design (Stage 2) in 2024/25.  A decision in regard to 2024/25 funding is
expected in late summer 2024. 
Construction (stage 5) 
Cardross Rail Station to Geilston Burn 
4.23. Cardross Rail Station to Geilston Burn.  The Council’s Roads and Infrastructure
Service have completed installation of most elements of the cyclepath through
Cardross Park, with only a small amount of fencing still to be installed. 
4.24. With the changes to the active travel funding model for 24/25 onwards, it is
expected that the costs for the remaining fencing work will require to be covered
from, as yet to be identified, internal Council budgets. 
4.25. To protect the public, the bridge over the Geilston Burn has been fenced off until
access is agreed to further land on the west side of the Burn to construct the
path through to an accessible destination. 
Land Acquisition 
4.26. The delay in award of 2024/25 funding and the requirement to tender for a new
design team to complete the design will result in a hiatus in relation to providing
information requested by landowners including, for example, detailed drainage
designs.  Officers will be writing to affected landowner to inform them once a
new design team are in place to progress the discussions. 
4.27. Officers continue to engage with colleagues in Legal Services to seek to
progress approval from Council to develop a CPO for the remaining sections
of this important route. 
Risk 
4.28. Risk refers to events which have not yet happened but which could impact on
the project if they were to happen.  A risk can be negative or positive to the
project.  Risks are identified through the lifetime of the project and, where
possible, mitigation is planned to minimise negative impacts or maximise
positive impacts.  As risks evolve relatively slowly through the lifetime of a
project, it is not expect that the tables below will alter significantly within the
current stage of work. 
4.29. Project risks relate to risks which could affect the overall project.  Table 1
provides the top 5 identified project risks and planned mitigation
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Table 1: Selected Project Risks
Risk Risk Description Risk Level Mitigation
Land
acquisition
Inability to secure
agreement for land required
within an acceptable
timescale and cost.
High 1. Engagement with landowners to
gain acceptance of design.
2. Use of Council’s Estates Team to
lead land acquisition.
3. Consideration of option of a CPO.
Funding Inability to secure necessary
funding to pay of either (a)
design work; and/or, (b)
construction costs.
Medium 1. Close engagement with external
funders to ensure project meets
their funding requirements.
2. Officers continue to explore
potential alternative funding
sources.
3. Early engagement with Members
to identify potential sources of
construction match funding.
Programme Inability to meet challenging
programme timeline.
High 1. Regular review of programme.
2. Work with key stakeholders to
understand programme drivers
and barriers.
3. Establish realistic timescales for
each package of work.
Community
support
Loss of community support
for the project.
Low 1. Consult the community on key
design decisions as appropriate.
2. Seek to deliver project which
meets community’s key
requirements.
3. Keep community informed via
project updates at appropriate
times, including publicly available
quarterly committee reports.
Funder
requirements
Failure to meet external
funder requirements,
thereby losing funding.
Medium 1. Engage with funders to fully
understand their requirements.
2. Ensure project outcomes/outputs
meet funders’ requirements.
3. Review funding options regularly to
ensure funding sought/secured is
most appropriate to the project. 
4.30. Design risk refers to risk that the design fail to meet the required standards
and/or design conditions imposed by external factors, for example
environmental requirements. Design risks, if allowed to occur, can become
issues which may mean the project design has to be changed, which can
cause delays and cost increases. Defects or failures in the design can also
result in an increase in future maintenance costs.  Table 1 provides the top 5
identified design risks and planned mitigation. 
Table 2: Selected Design Risks
Risk Risk Description Risk Level Mitigation
Ground
Conditions
Lack of Ground
Investigation (GI) limits
understanding of the
ground conditions the
route will be constructed
over.
High 1. Design route to be as robust as
practicable.
2. Undertake Ground Investigation
works at earliest practicable date.
Ecological
Impacts
Working adjacent to the
Inner Clyde SSSI and
High 1. Engage with regulators, e.g.
NatureScot, at early stage in design.
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RAMSAR site results in
additional ecological
requirements which the
designs must meet. 
2. Undertake comprehensive
ecological surveys to inform design.
3. Develop full Habitat Regulations
Appraisal to ensure ecological
requirements taken into account in
design.
Drainage Constructed at the foot of
the slope, the design will
require to cater for all run-
off and drainage from the
slopes above, while
satisfying regulatory
requirements.
Medium 1. Develop drainage designs through
design process.
2. Engage with regulators, e.g. SEPA,
at early stage in design.
3. Engage with landowners, as
repository of knowledge of existing
conditions, during design
development.
Flood Risk The route is close to and,
in locations, within areas
identified as at risk from 1
in 200 year flood events.
Medium 1. Develop flood risk assessment at
early stage in design process to
identify key areas of risk.
2. Keep flood risk assessment under
review through design process.
3. Design of cyclepath to take account
of flood risk where appropriate.
Proximity to
railway
The majority of the route is
in proximity to the live
railway and requires to
ensure the designs do not
negatively impact on the
railway.
Medium 1. Early engagement with Network Rail
to understand their safety and
operational requirements.
2. Seek to agree ‘standard’ approach
to mitigating safety and operation
requirements which can be applied
to all or most of route.
3. Review of designs to ensure railway
safety and operational risk is
mitigated appropriately. 
Programme 
4.31. Appendix 1 provides the current programme of the key stages and forecast
timescales for each section of the Phase 1: Helensburgh to Cardross section of
the Cyclepath; Phase 2: Cardross to Dumbarton; and, Phase 3: Helensburgh:
Hermitage Academy to Town Centre. 
5.0 CONCLUSION 
5.1. Completion of the Helensburgh, Cardross and Dumbarton Cyclepath will provide
a dedicated, high quality, accessible walking and cycle route linking
Helensburgh, Cardross and Dumbarton.  This route will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton corridor to travel more
sustainably and actively by walking and cycling.  This will provide a safe
alternative to having to use a private car to travel between these communities
and help lower Argyll and Bute’s carbon footprint. Funding for these works has
been secured from our key active travel partners with further bids being
developed to enable the design and construction of further sections of the
cycleway as and when land acquisition has been concluded. 
5.2. The delivery of the Helensburgh – Cardross – Dumbarton Cyclepath is
dependent on completing the design work, securing highly competitive external
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challenge funding, committing appropriate match funding and securing access to
private land for the route. 
6.0 IMPLICATIONS 
6.1. Policy Completion of this project will support the Council’s
SOA outcomes 2: We have infrastructure that supports
sustainable growth and 5: People live active, healthier
and independent lives. The project also supports
achievement of the Scottish Government’s objectives
set out in the Cycling Action Plan for Scotland (CAPS)
and Let’s Get Scotland Walking - The National
Walking Strategy.
6.2. Financial The design, construction and land purchase will be
funded by external competitive funding applications.
External funding is not currently available to cover
maintenance costs.  To date, the Council has not
contributed any funding to design or capital costs.  
There is strong evidence that people who are more
active, for example by walking or cycling, have been
physical and mental health and are less likely to
require social care services in later life which could
result in a future saving to the Council or HSCP.
6.3. Legal Continued input will be required from Legal Services to
support contractual agreements and land purchase
including a CPO should this be deemed necessary.
6.4. HR None.
6.5. Fairer Scotland
Duty: 
6.5.1 Equalities Completion of this project will provide opportunities for
all in the Helensburgh – Cardross – Dumbarton
corridor to travel more sustainably and actively by
walking, wheeling and cycling.
The route has been designed to be DDA compliant
and will provide a safe and accessible route for those
with mobility aids including wheelchairs and
parents/guardians with a child’s pram or buggy.
6.5.2 Socio-
economic Duty
The route, once completed, will offer residents the
opportunity to choose to travel using active travel,
which are lower cost than alternative modes of
transport.  The route will also improve access to
essential services, retail, leisure and employment
opportunities for residents living along the route, with
studies demonstrating those who travelled actively had
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a higher monthly spend in local businesses than those
who travel via motorised transport.
The path will also offer opportunities for individuals to
travel for leisure, again encouraging spend in local
businesses along and connected by the route.
6.5.3 Islands There are no adverse impacts.
6.6. Climate Change  Active Travel is the least carbon intensive mode of
travel.  Providing the opportunity for residents and
visitors to consider an alternative to having to use a
private car to travel between these communities will
help lower Argyll and Bute’s carbon footprint.
6.7. Risk There is a reputational risk to the Council if the project
is not completed within a reasonable timeframe.
6.8. Customer
Services  
None.
6.9. The Rights of the
Child (UNCRC)
Active travel is the most accessible mode of travel to
young people, as it does not have any minimum age
limits, does not require any form of licence, is free to
use and is not tied to any fixed timetable.
All new active travel infrastructure is designed to be
utilised by an unaccompanied 12 year old.
Engagement feedback demonstrates even stronger
support for the delivery of the Helensburgh – Cardross
– Dumbarton Cyclepath from younger members of the
community than the already high overall level of
community support. Wider engagement with school
pupils indicates that the vast majority of pupils strongly
support the provision of new active travel
infrastructure, even where it would adversely impact
other modes of transport.   
Executive Director with the responsibility for Development and Economic
Growth: Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services:  Councilor John Armour 
06 August 2024                                                  
For further information contact:  Colin Young   
Strategic Transportation Delivery Officer   
Colin.Young@argyll-bute.gov.uk   
Tel: 01546 604275 
Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme
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Appendix 1: Helensburgh, Cardross & Dumbarton Cyclepath Programme 
Activity
2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30 2030/31 2031/32
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Funding Applications                                                
Phase 1: Helensburgh to Cardross                                    
Route Design: Helensburgh to Cardross                                                
Land Purchase Negotiations: Helensburgh to Cardross                                                
CPO Process (if required):                                                
- Provide CPO recommendation to H&L Area Committee                                    
- Develop CPO                                                
- Gain Full Council approval for CPO                                                
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                
- CPO Process                                                
Construction: Helensburgh to Cardross                                                
Construction of Helensburgh to Cardross Phase 1
(Cardross Station to Geilston Burn)                                                
Construction of Helensburgh to Cardross Phase 2
(assuming negotiated acquisition)                                                
Construction of Helensburgh to Cardross Phase 3
(assuming Compulsory Purchase Order required)                                                
Construction of Helensburgh to Cardross Phase 4
(assuming Compulsory Purchase Order required)                                                
Phase 2: Cardross to Dumbarton                                    
Route Design: Cardross to Dumbarton                                                
Land Purchase Negotiations: Cardross to Dumbarton                                                
CPO Process (if required):                                                
- Provide CPO recommendation to H&L Area Committee                                    
- Develop CPO                                                
- Gain Full Council approval for CPO                                                
- Advertise CPO                                    
- Lodge CPO with Scottish Government                                                
- CPO Process                                                
Construction: Cardross to Dumbarton                                                
Construction of Cardross to Dumbarton Phase 1
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 2
(assuming negotiated acquisition)                                    
Construction of Cardross to Dumbarton Phase 3
(assuming Compulsory Purchase Order required)                                                
Construction of Cardross to Dumbarton Phase 4
(assuming Compulsory Purchase Order required)                                                
Helensburgh: Hermitage Academy to Town Centre                                    
Community Consultation & Route Identification                                    
Route Design                                    
Land Access Negotiations                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 1                                    
Construction of route from Hermitage Academy to Helensburgh Town
Centre Phase 2                                                 
Colour Key (Responsibilities / Lead): 
Green: Strategic Transportation 
Blue: Road and Infrastructure Service 
Orange: Estates Service 
Red: Legal 
Purple: External to Council (e.g. Scottish Government)
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Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
September 2024     
10 September 2024 Area Performance
Report – FQ1
2024/25
Customer Support 
Services – 
Lorna Gillies
Quarterly Report 16 August
2024 
10 September 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 16 August
2024 
10 September 2024 Recycling and
Recovery
Performance 
Roads and 
Infrastructure –
John Blake
Annual Report  16 August
2024 
10 September 2024 Police Scotland
Update 
Police Scotland –
Inspector Bart Simonis
Quarterly Report 16 August
2024 
10 September 2024 Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and
Economic Growth –
Colin Young 
Quarterly Report 16 August
2024 
10 September 2024 CHARTS (Argyll
and the Isles)
Seymour Adams  Annual Report  16 August
2024 
December 2024     
10 December 2024 Area Performance
Report – FQ2
2024/25
Customer Support 
Services – 
Lorna Gillies
Quarterly Report 15
November
2024 
10 December 2024 Argyll and Bute
HSCP
Performance
Report 2023/24
Health and Social Care 
Partnership – 
Charlotte Craig
Annual Report 15
November
2024 
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Agenda Item
11

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Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
10 December 2024 Argyll and Bute
HSCP
Performance
Report
FQ1 2024/25
Health and Social Care 
Partnership – 
Charlotte Craig
Bi-Annual Report 15
November
2024 
10 December 2024 Charitable Trusts,
Bequests and
Trust Funds
Legal & Regulatory 
Support – 
Stuart McLean
Annual Report 15
November
2024 
10 December 2024 Police Scotland
Update 
Police Scotland –
Inspector Bart Simonis
Quarterly Report 15
November
2024 
10 December 2024 Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and
Economic Growth –
Colin Young 
Quarterly Report 15
November
2024 
10 December 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 15
November
2024 
March 2025     
11 March 2025 Supporting
Communities Fund
– End of Project
Monitoring Report 
Chief Executive – 
David Hagerty
Annual Report 14 February
2025 
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Page 81

Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
11 March 2025 Area Performance
Report – FQ3
2024/25
Customer Support 
Services – 
Lorna Gillies
Quarterly Report 14 February
2025 
11 March 2025 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 14 February
2025 
11 March 2025 Police Scotland
Update 
Police Scotland –
Inspector Bart Simonis
Quarterly Report 14 February
2025 
11 March 2025 Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and
Economic Growth –
Colin Young 
Quarterly Report 14 February
2025 
11 March 2025 Primary School
Report
Education – 
Brendan Docherty
Annual Report 14 February
2025 
11 March 2025 Housing Services
Activity Update -
Strategic Housing
Investment Plan
(SHIP) - Annual
Update
Development and
Economic Growth –
Douglas Whyte 
Annual Report 14 February
2025 
June 2025     
10 June 2025 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 16 May
2025 
10 June 2025 Police Scotland
Update 
Police Scotland –
Inspector Bart Simonis
Quarterly Report 16 May
2025 
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Helensburgh and Lomond Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
10 June 2025 Area Performance
Report – FQ4
2024/25
Customer Support 
Services – 
Lorna Gillies
Quarterly Report 16 May
2025 
10 June 2025 Helensburgh,
Cardross and
Dumbarton
Cyclepath Update
Development and
Economic Growth –
Colin Young 
Quarterly Report 16 May
2025 
10 June 2025 Supporting
Communities Fund
2025/26
Chief Executive –
Ailie Law
Annual Report 16 May
2025 
10 June 2025 Secondary School
Report –
Hermitage
Academy
Education – Douglas
Morgan
Annual Report 16 May
2025 
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