Key Performance Indicators Fq4 - 2021/22 - Development and Economic Growth & Roads and Infrastructure Services
Argyll and Bute Council · 2 June 2022
Back to Environment, Development and Infrastructure Committee — 2 June 2022 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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ARGYLL AND BUTE COUNCIL ENVIRONMENT, DEVELOPMENT AND INFRASTRUCTURE COMMITTEE CUSTOMER SUPPORT SERVICES 2 JUNE 2022 KEY PERFORMANCE INDICATORS FQ4 2021/22 – DEVELOPMENT AND ECONOMIC GROWTH ROADS AND INFRASTRUCTURE SERVICES 1.0 EXECUTIVE SUMMARY 1.1 The Council’s Performance and Improvement Framework (PIF) sets out the presentation process for regular performance reporting. 1.2 This paper presents the Environment, Development and Infrastructure (EDI) Committee with the FQ4 2021/22 Key Performance Indicators (KPIs) for Development and Economic Growth and Roads and Infrastructure Services. 1.3 It is recommended that the EDI Committee reviews and scrutinises the FQ4 2021/22 KPI Report as presented.
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ARGYLL AND BUTE COUNCIL ENVIRONMENT, DEVELOPMENT AND INFRASTRUCTURE COMMITTEE CUSTOMER SUPPORT SERVICES 2 JUNE 2022 KEY PERFORMANCE INDICATORS FQ2 2021/22 – DEVELOPMENT AND ECONOMIC GROWTH ROADS AND INFRASTRUCTURE SERVICES 2.0 INTRODUCTION 2.1. The Council’s Performance and Improvement Framework (PIF) sets out the presentation process for regular performance reporting. 2.2 This paper presents the Environment, Development and Infrastructure (EDI) with the FQ4 2021/22 Key Performance Indicators (KPIs) for Development and Economic Growth and Roads and Infrastructure Services, as agreed by Council. 3.0 RECOMMENDATIONS 3.1 That members review and scrutinise the FQ4 2021/22 KPI Reports as presented. 4.0 DETAIL 4.1 To ensure appropriate monitoring and scrutiny of performance management during the Council’s Covid-19 response and recovery the ELT have identified a Council-wide suite of 85 Success Measures detailed within the Service Plans. From within the Service Plans some measures have been identified as Key Performance Indicators (KPIs) for 2021/22, and are currently reported quarterly to the appropriate Strategic Committees. Pyramid remains ‘live’ with all Success Measures aligned to Service Plans and updated as agreed. 4.2 Attached are the KPIs FQ4 2021/22 that are relevant to the EDI Committee (Appendix 1). 5.0 CONCLUSION
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5.1 Simplifying and focusing the performance reports in this manner is a proactive approach to help minimise back office function/non-essential activities whilst maintaining a level of service that supports scrutiny, performance monitoring and out statutory duties. 6.0 IMPLICATIONS 6.1 Policy: None 6.2 Financial: None 6.3 Legal: The Council has a duty to deliver best value under the Local Government in Scotland Act 2003 6.4 HR: None 6.5 Fairer Scotland Duty: None 6.5.1 Equalities - protected characteristics: None 6.5.2 Socio-economic Duty: None 6.5.3 Islands: None 6.6 Climate Change: None 6.7 Risk: Ensures that all our performance information is reported in a balanced manner 6.8 Customer Service: None Kirsty Flanagan Executive Director with responsibility for Customer Support Services Policy Leads: Councillor Robin Currie – Economy and Rural Growth Councillor Andrew Kain – Roads and Transport Councillor Kieron Green – Planning and Regulatory Services Councillor Ross Moreland – Climate Change and Environment Services Councillor Liz McCabe – islands and Business Development Councillor Gary Mulvaney – Finance and Commercial Services 25 April 2022 For further information contact: Jane Fowler, Head of Customer Support Services Tel: 01546 604466
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APPENDICES Appendix 1 – Key Performance Indicators for - Development and Economic Growth FQ4 2021/22 Roads and Infrastructure Services FQ4 2021/22