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Cardross Crematorium Inspection Appendix 1

Argyll and Bute Council · 2 March 2023
Back to Environment, Development and Infrastructure Committee — 2 March 2023 and its agenda

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Page 1

411
455
90.3 %
Crematorium Compliance Scheme Report
Cardross CrematoriumCreated for
Inspected on Nov 1, 2022
Inspected by Michael Day
Compliance Score
Your Score
Maximum Score
Compliance %
Environmental Awareness Score
56
80
70 %
Your Score
Maximum Score
Compliance %
Client/Date (1): Cardross Crematorium - 2022 ▼
Appendix 1

Page 2

Contents
1. Cremation Administration
2. Ceremony Facilities
3. Cremation Facilities
4. Premises and Facilities
5. Grounds and Memorialisation
6. Service and Staff
Scores by Section
Non Compliances by Section
7.1 Environmental - Cremator Operation 
7.2 Environmental - Grounds related environmental initiatives
7.3 Environmental - Organisational Culture
7.4 Environmental - Energy Usage
Environmental Scores by Section
Environmental Non Compliances by Section
3
4
6
9
11
12
14
15
16
17
18
18
19
20
Explanatory Notes
The attached report is set out in ve columns:
1. Indicator
The indicator describes what is being inspected.
2. Answer
The answer as to whether the indicator is met is either ‘yes’ or ‘no’.
3. Evidence
The evidence demonstrated to support the answer.
4. Results
Provides an indication of what is in place.
5. Comments
The nal column is for any comments the Inspector wishes to make.
If an indicator is not met, it is highlighted in red.
Each indicator met receives a score which is weighted, added together they provide the total
score applicable to the crematorium inspected. This is shown on the nal page of the report
against both the total available score and the current national average.
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1. Cremation Administration
Indicator Answer Evidence Result Comments
a. A process is in place
to ensure that statutory
forms are received a
minimum of 48 hours
prior to the cremation.
Yes Funeral directors are
aware statutory forms
must be received
48hours prior to
cremation service, they
are logged in when
received and checked.
There is a process to
manage late forms.
A process is in place. Not applicable to
Scotland
b. A process is in place
to ensure that the
statutory forms are seen
by the Medical Referee
prior to the cremation.
Yes A process is in place
whereby the Medical
Referee is presented
with the statutory forms,
either as hard copies or
electronically, prior to
the cremation.
Process in place. Not applicable to
Scotland
c. When the Medical
Referee identifies any
discrepancies with the
paperwork, a process is
in place to address this
before the cremation.
Yes A process is in place for
staff to contact doctors,
Funeral Directors, etc.
re any discrepancies,
which are recorded
along with any
amendments and
passed to the Medical
Referee for final
approval.
Process is in place. Not applicable to
Scotland
d. The inspection of 10
sets of randomly
selected cremation
forms, both statutory
and non-statutory,
indicates that
administration is being
carried out correctly. The
cremation numbers of
the forms inspected are
listed in the comments.
Yes 10 sets of forms are
checked and found to be
completed correctly,
signatures completed,
all questions are
answered fully, full sets
of appropriate forms,
numbered and filed.
All forms fully/accurately
completed.
Following forms were
scrutinised.
31396,397,398,399,400,
31278,279,280,281,282
All forms fully complete.
e. A record is
maintained of ashes
received for disposal
from elsewhere.
Yes A Register of ashes
from elsewhere is in
place and is completed.
Register is in place and
is being completed.
f. Chapel staff are made
aware of the running
order of the day.
Yes Information on the
services for the day is
provided to the chapel
staff, either as a hard
copy or electronically.
There is a process in
place for providing
information.
g. Memorial locations
are recorded on
maps/plans of Gardens
of Remembrance.
Yes There is a process in
place to record the
location of ashes within
the gardens of
remembrance, which is
then cross referenced
with a plan.
There is a process in
place.
h. The
scattering/interment
locations of ashes
interred or placed in
memorials are recorded
on maps/plans of the
facility.
Yes A process is in place to
record the storage of
ashes, they are stored in
a secure location which
unauthorised persons
cannot access.
There is a process is in
place.
i. There is a process in
place to effectively
manage ashes left at the
Crematorium following
the cremation.
Yes A process is in place to
record the storage of
ashes, they are stored in
a secure location which
unauthorised persons
cannot access.
There is a process is in
place.
▲
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Indicator Answer Evidence Result Comments
a. The lists of the days
funerals are clearly
displayed.
Yes A daily service sheet,
either electronic or hard
copy is on display so
visitors can see the
location and time of the
service.
A list is in place.
b. Crematorium staff are
available to check
identity of deceased.
Yes Staff are always present
at entrance and within
chapel to check I.D. on
the coffin with
documentation and
assist mourners.
Staff are available.
c. External
speakers/screens are
provided for particularly
well attended services
so that all the mourners
can participate in the
service.
Yes External
speakers/screens are
mounted in the waiting
are, beneath porte
cochere or on external
walls to enable gathered
mourners to participate
in service.
External
speakers/screens are
available.
d. The chapel is
welcoming to visitors.
Yes The entrance door is
open, member of staff is
visible, music is playing.
The chapel is
welcoming.
e. The flow of mourners
through the chapel and
ground is designed and
managed to prevent
conveyer-belt feeling.
No A conveyor feeling
exists.
f. The coffin is received
through an appropriate
entrance, in accordance
with the Code of
Cremation Practice
(2019) and the
associated guidance.
Yes The coffin is received
through an appropriate
entrance.
g. The chapel is clean,
tidy and comfortable for
mourners in terms of
lighting and
temperature.
Yes The chapel is clean and
tidy with no litter
present. Surfaces free of
dust, carpets free from
stains/marks, no visible
wear, committal curtains
clean and not faded.
Chapel comfortable, not
cold or hot, lighting at a
level to read service
books (Inspector must
spend some time sitting
in chapel to ascertain
temperature and
lighting).
Chapel is clean, tidy and
comfortable for
mourners.
h. Mourners are able to
clearly hear the officiant.
Yes A dedicated PA system
is installed in the chapel,
with microphone
available for officiants
and speakers available
throughout the chapel.
Inspector to sit in
service and ask
mourners whether they
can hear, if appropriate,
is induction loop
working?
Mourners can clearly
hear the officiant.
i. A variety of options
are available to families
for the playing of music.
Yes Online musical system,
digital input from mobile
device, CD player
and/or organist.
A variety of options are
available for mourners
to play music.
j. A variety of options
are available to families
for displaying visual
tributes.
No Options are not
available for displaying
visual tributes.
▲
2. Ceremony Facilities
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Indicator Answer Evidence Result Comments
k. Alternative forms of
service are
allowed/encouraged, for
example local choir,
musicians, actors,
themed service etc.
Yes Alternative forms of
service are allowed,
including musicians,
choirs, music and
performing arts etc. The
crematorium makes
facilities available, room
to change, and actively
participate in
coordinating the event.
Alternative forms of
services are
allowed/encouraged.
l. The service can be
viewed remotely via the
internet.
No Webcasting facilities are
not available.
m. The crematorium is
equipped to deal with
large congregations.
Yes There is an identified
overflow area, waiting
room and port cochere
may be used, areas
have audio connection
to chapel to enable
mourners to take part in
the service, staff have
an agreed plan to
manage large numbers
of mourners, including
parking.
An overflow area is
identified.
n. Interested
groups/individuals are
actively encouraged to
visit and look around the
facilities e.g. health
workers, FDs, etc.
Yes Events are held such as
open days; carol
concerts and
groups/individuals are
given escorted tours of
crematorium.
Interested groups are
facilitated to visit the
crematorium.
o. The chapel is
appropriately dressed
with floral displays.
No No floral displays in
chapel.
p. The chapel is
cleaned/tidied after each
service.
Yes Staff are required to tidy
chapel after every
service, place service
books ready for use, any
litter removed, and
carpet cleaned if
necessary.
Chapel tidied following
each service.
q. Religious symbols in
the chapel are
removable on request.
Yes The chapel is a non-
denominational space
and any religious
symbols can either be
removed or obscured
where requested by
families of different/no
faith.
Religious symbols can
be removed or obscured
when requested.
r. A wheelchair user can
sit alongside able-
bodied mourners.
Yes Chapel seating is
arranged in such way to
allow wheelchairs at the
end of a row without
making their use
obvious to all, allows
user to be part of
service and not an add
on.
Wheelchair can be
accommodated
▲
2. Ceremony Facilities (cont)
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Indicator Answer Evidence Result Comments
a. The crematory is
clean, tidy and
walkways are
unobstructed.
Yes The overall general
appearance of the
crematory area is clean
and tidy, no trip hazards,
obstructions or clutter to
ensure safe, ease of
access.
The crematory is clean,
tidy and walkways are
not obstructed.
b. The general
maintenance of
crematory walls, floors
and ceiling is in good
order.
No The standard of
cleanliness is poor.
Paint flaking from
ceiling.
c. A maintenance
contract/agreement in
place for the cremation
equipment.
Yes There is a contract in
place for the regular
maintenance and repair
of cremators and
ancillary equipment.
There is a maintenance
contract in place.
d. A contingency plan is
in place for cremator
breakdowns
No No contingency plan
exists.
e. There is a cremator
log detailing
maintenance and any
adverse operating
events.
Yes There is a cremator log,
which is up to date and
includes adverse
operating incidents.
There is a cremator log
which is up to date.
f. The crematorium has
an Environmental permit
issued by the Local
Authority (or SEPA in
Scotland) in place and
there is a clear
understanding of this by
the staff involved.
Yes An up to date permit is
available for inspection
during the visit. Staff,
when questioned, are
aware of the of its key
requirements.
A permit exists, and staff
understand its key
requirements.
g. The crematorium
made a report to its
environmental regulator
of its emissions testing
within the previous 12
months.
Yes A copy of the report is
available for the
inspector to see during
the visit.
A copy of the report was
available for inspection.
h. The emissions testing
report show all
measured parameters
are within the prescribed
emission limit values.
Yes A copy of the report is
available and it confirms
all emissions are within
prescribed limits.
i. The process to
maintain identity of
deceased is in place
and adhered to, and all
staff involved are aware
of the importance of the
process, how and why it
is implemented.
Yes Documentation exists to
identify the deceased
and this follows the
process through
cremation, reduction
and storage.
Discussions with staff
demonstrates they
understand the
importance of ensuring
the identification is
maintained throughout
the process.
A process of
identification exists and
staff understand its
importance.
j. The current Code of
Cremation Practice is
displayed, and staff are
aware of its importance.
Yes A copy of the current
Code of Cremation
Practice is on display in
the crematory, from
discussions it is
confirmed that staff
understand the
importance of its
requirements.
A copy of the current
Code of Cremation
Practice is on display
and staff understand the
importance of its
requirements.
▲
3. Cremation Facilities
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7
Indicator Answer Evidence Result Comments
k. A process is in place
for ensuring that two
people may be available
for the charging of
coffins when required.
Yes A risk assessment and
method statement are in
place setting out the
situations when two staff
are required for
charging, discussions
with staff confirms the
two-man process is in
place and it is followed.
A process is in place for
two staff to be available
for charging when
required.
l. Metals are recovered
after cremation for re-
cycling.
No No opportunity is given
to the applicant to have
the metal recycled
and/or the crematorium
is not a member of a
recycling scheme.
m. All Crematorium
Technicians are qualified
to cremate.
Yes Discussion with staff
confirms that
technicians are
qualified, either through
the FBCA or ICCM.
Technicians are
qualified.
n. Certificates of
Proficiency of
Crematorium
Technicians are
displayed.
Yes Copies of certificates
issued by the ICCM or
FBCA observed in the
crematory.
Certificates on display.
o. When questioned, the
Crematorium
Technicians provide
appropriate answers to
Inspectors service-
related questions.
Yes In discussion with
Cremator Technicians
they were able to
display a sound
understanding of the
cremation process and
equipment.
Cremator Technicians
demonstrated a sound
knowledge of the
cremation process and
equipment.
p. Crematorium
Technicians have
received specific training
regarding infant
cremations.
Yes Attendance on a specific
course relating to the
cremation of babies,
provided by the FBCA,
ICCM, manufacturer or
charity.
The Technicians have
undertaken additional
training relating to the
cremation of babies
q. Access to the
crematory is restricted to
prevent general access
by the public.
Yes Cremation and the
storage of ashes is a
sensitive process and
general access by the
public must be
restricted. Discussions
with staff and
observations confirm
access is restricted to
staff or individuals with
permission through the
use of door locks,
keypad entrance,
signing in etc.
Access is restricted.
r. Staff working within
the crematory are
appropriately dressed.
Yes Staff were observed
wearing smart cloths
and PPE (For example
non-flammable overalls,
gloves, visor, safety
shoes).
Staff are appropriately
dressed.
▲
3. Cremation Facilities (cont)
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8
Indicator Answer Evidence Result Comments
s. Cremated remains
are stored securely.
Yes Cremated remains are
observed to be stored
separately, clearly
labelled and in a secure
room or cabinet.
Cremated remains are
securely stored.
t. When inspected there
is evidence of complete
combustion within
cremated remains.
Yes Cremated remains
should be observed, if
they are white/grey it
may be assumed that
combustion has been
complete. If they contain
black carbon particles,
this suggests incomplete
combustion.
Observations indicated
complete combustion.
u. A system is in place
to indicate which
remains are to stay, to
strew, to inter or to
return to applicant.
Yes Observations of the area
where cremated
remains are stored to
indicate if cremated
remains are grouped
according to final
disposal, which will be
confirmed by the
identification papers
kept with each set of
remains. Discussion
with staff will further
confirm a process is in
place.
A process in place to
identify the final resting
place of cremated
remains.
v. Records are made
and retained when
cremated remains are
released from storage.
Yes Observation of the
process for releasing
cremated remains
confirms that the
removal of the ashes is
recorded, dated and
signed for either by the
applicant or the person
acting on behalf of the
applicant.
There is a process and
documentation in place.
w. Staff are aware of the
definition of cremated
remains.
Yes In discussion with the
staff they can confirm
that the definition of
cremated remains
means all the material
left in the cremator after
a cremation, following
the removal of any
metal, and any
subsequent grinding or
other process which is
applied to the material.
The staff where aware of
the definition of ashes.
x. There is a process in
place when the initial
decision for the final
disposal of cremated
remains is changed.
Yes Changes always made
in writing and confirmed
by office, only
instructions from office
staff accepted.
Technician to amend
authority to cremate and
identification label then
amend log and initial
changes.
A process exists for
recording change of
release instructions.
▲
3. Cremation Facilities (cont)
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Indicator Answer Evidence Result Comments
a. The toilets are
inspected and cleaned
throughout the day as
necessary and
recorded.
Yes A regular inspection
process is in place and
that a visual/olfactory
inspection of the toilets
confirm that the walls
and floors are clean,
urinals and pans are
clean, and that toilet
paper, soap and hand
drying facilities are
available.
A process for regular
cleaning is in place, the
toilets were clean, tidy
and well stocked.
b. A wheelchair is
available on request.
Yes A wheelchair is available
to assist elderly and/or
disabled visitors.
A wheelchair is
available.
c. Fire exits are marked,
and an evacuation plan
is in place.
Yes Fire escape signs are
erected over exit doors,
assembly points are
identified, and staff have
regular evacuation drills.
Exit signs are clear,
assembly points are
identified, and
evacuation drills are
regularly undertaken.
d. A defibrillator is
available on site.
No A defibrillator is
available on site, where
families are under great
stress and many are
already ill.
A defibrillator is
available on site.
e. A private interview
room is available on
site.
Yes A private interview room
is available on site
where visitors can meet
with crematorium staff in
private. It should be
suitably furnished.
A private interview room
is available.
f. The interiors of public
buildings are well
maintained.
Yes The interior of the
building is well
presented, high
standards of
maintenance
throughout, regularly
decorated, all lights
working, clean carpets
and curtains.
The interior of the
building is well
presented.
g. The exterior of all
buildings are well
maintained.
No The external part of the
buildings is not well
maintained.
h. The approach to the
Crematorium is well
signposted.
Yes The approach to the
crematorium is well
signposted.
i. On entry, signage for
key facilities in the
crematorium is highly
visible and easy to
follow.
Yes Signage to the car
park/office/chapel/toilets
key facilities within the
crematorium is highly
visible and easy for
visitors to follow.
Signage for key facilities
is highly visible and
easy to follow
j. There is adequate
parking.
Yes There is a minimum of
30 car parking spaces
with an overspill area
available if required.
There is sufficient
parking.
▲
4. Premises and Facilities
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Indicator Answer Evidence Result Comments
k. Easy access car
parking bays are
available.
Yes Easy access car parking
bays are available for
disabled visitors to the
crematorium.
Easy access car parking
bays are available.
l. A waiting room is
available.
Yes A waiting room is
available for visitors who
arrive before the service
commences.
A waiting room is
available.
m. The funeral flower
area is adequate for the
volume of cremations.
Yes The space available is
sufficient to
accommodate all the
floral tributes arising
from the number of
services per day and per
week.
There is sufficient
space.
n. There is a sign
informing families how
long flowers will remain
following the service.
Yes There are signs
informing the bereaved
how long floral tributes
will remain in position
following the service, in
order that they may
know how long they
have to view/remove
them.
There is/are sign/s in
place.
o. There is a process to
ensure that advice is
received on DDA issues.
Yes A process exists for
receiving advice on DDA
issues, either internally
or from a specialist
external company.
A process to obtain DDA
advice is in place.
Dedicated officer within
Authority
p. There is a process to
ensure that Health and
Safety issues are
managed?
Yes A process exists for
receiving advice on
Health and Safety
issues, either internally
or from a specialist
external company.
A process to obtain
Health and Safety
advice is in place.
Dedicated officer within
Authority
q. A memorial inspection
programme is in place.
Yes A risk based memorial
inspection process is in
place. Recording
memorials which pose a
hazard and ensuring
actions are taken to
mitigate the threat.
A memorial inspection
programme is in place.
▲
4. Premises and Facilities (cont)
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Indicator Answer Evidence Result Comments
a. The crematorium
grounds and
cemetery/cemeteries
(where applicable) are
well maintained.
Yes A good standard of
maintenance exists
throughout the grounds,
lawns are regularly cut,
beds are regularly
weeded, trees and
shrubs are pruned, and
litter is removed.
A good standard of
maintenance exists.
b. Enough suitably
located taps are
available.
Yes Taps are available
throughout the grounds
and are in working
order.
Enough working taps
are available.
c. There are enough
litter bins available and
well-maintained.
No There are enough litter
bins.
d. There is a range of
memorials available.
Yes A range of memorials
are available, offering
different formats and a
variety of prices to be
accessible to a wide
range of families.
A range of memorials is
available.
e. Applicants for
cremation are provided
with information on the
range of memorials
available/permitted.
Yes Applicants are provided
with detailed and
transparent information
on the range, cost and
conditions relating to
memorials
available/permitted.
Information is also
available online.
Information on the range
of memorials
available/permitted is
provided to applicants.
f. There are a variety of
locations for the laying
to rest.
Yes There are a variety of
locations for the
scattering/interment of
ashes. For example,
gardens of
remembrance, graves,
columbaria etc.
There are a variety of
locations for
scattering/interment of
ashes.
g. There is an area
specifically dedicated for
memorials for babies
and children.
No A dedicated area does
not exist.
h. A policy exists for the
management of floral
tributes managed in the
grounds and around
memorials.
Yes A policy has been
adopted for the
management of floral
tributes in the grounds,
which recognises the
need to manage the
desire of the bereaved
to place tributes with the
need to maintain the
overall tidiness of the
site. In addition, specific
areas are set aside for
placing floral tributes in
communal areas.
A policy exists for the
management of floral
tributes.
▲
5. Grounds and Memorialisation
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Indicator Answer Evidence Result Comments
a. Staff are
identifiable/smartly
presented.
Yes It is important that staff
give a professional first
impression, all staff must
be smartly dressed.
Staff must be
approachable and be
welcoming.
Staff were identifiable
and smartly presented.
b. Refreshment facilities
are available for visitors.
Yes Hot and/or cold drinks
are available for visitors.
Hot and/or cold drinks
are available.
c. Chapel times are
routinely a minimum of
40 minutes.
Yes Chapel times are
routinely a minimum of
40 minutes to provide
sufficient time for the
family to have a service
in an unhurried manner
without clashing with
other funerals.
Service times are
routinely in excess of 40
minutes.
d. A longer service time
is available on request.
Yes If a longer service time
is required, this can be
accommodated either by
providing longer times or
allowing a second time
to be booked back to
back.
A longer service time is
available.
e. Where provided, the
Book of Remembrance
is open every day of the
year.
Yes Access to the Book of
Remembrance is
available 365 days a
year.
Access is available
throughout the year.
f. The pages of the Book
of Remembrance can be
turned on request.
Yes The pages of the Book
of Remembrance can be
turned to enable
individuals to view an
entry when they cannot
visit on the day of the
anniversary.
The pages of the Book
of Remembrance can be
turned on request.
g. The bereaved family
can choose a scattering
location.
Yes The applicant is advised
of the scattering
locations available and
can chose a specific
location.
A specific location can
be chosen for the
scattering of cremated
remains.
h. The family can
witness the scattering of
cremated remains.
Yes If the family wish to
witness the scattering of
cremated remains an
appointment can be
made for them to attend.
The family can witness
the scattering of
cremated remains.
i. If necessary, the family
can collect cremated
remains on the day of
the cremation.
Yes If the family, through
their funeral director,
advise the crematorium
of their desire to collect
cremated remains on
the day of cremation,
this can be arranged.
Arrangements can be
made for cremated
remains to be removed
on the day of the
cremation.
j. A process is in place
to ensure
religious/cultural
requirements can be
accommodated.
Yes A process is in place to
ensure religious/cultural
requirements can be
accommodated, for
example Hindu/Sikh
communities'
requirement for short-
notice cremations can
be accommodated.
A process is in place to
accommodate
cultural/religious
requirements.
▲
6. Service and Staff
12
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Page 13

Indicator Answer Evidence Result Comments
k. There is a process in
place for dealing with
customer/client
feedback and
complaints.
No No process in place for
dealing with feedback
and complaints.
Process for complaints
l. A process is in place
which allows for
consultation with
Funeral Directors.
Yes Regular meetings are
held with Funeral
Directors to discuss
service delivery and
support the
development of a
positive working
relationship for the
benefit of the bereaved.
Regular meetings take
place with funeral
directors.
m. The website is user
friendly.
Regular meetings are
held with Funeral
Directors to discuss
service delivery and
support the
development of a
positive working
relationship for the
benefit of the bereaved.
Regular meetings take
place with funeral
directors.
n. The website is
transparent and
provides sufficiently
detailed information.
No The website does not
provide transparent
and/or detailed
information.
o. The service
generates a surplus on
the budget, part of which
is reinvested directly
back into the service.
Yes The service generates a
surplus on its annual
budget, a portion of
which is used to reinvest
in the crematorium and
service.
A portion of the surplus
is reinvested into the
crematorium.
▲
6. Service and Staff (Cont)
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Page 14

14
Scores by Section
45
79
105
81
36
65
411
100
40
90
120
85
75
455 90.3
45
88
88
95
90
87
Your ScoreSection Max Score
1. Cremation Administration
2. Ceremony Facilities
3. Cremation Facilities
4. Premises and Facilities
5. Grounds and Memorialisation
Your Scores
6. Service and Staff
95
Industry
Average %
98
94
95
95
95
97
Your Score %
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Page 15

Non Compliances by Section
Section Indicator Result Comments
3. Cremation Facilities b. The general maintenance of
crematory walls, oors and
ceiling is in good order.
The standard of cleanliness is
poor.
Paint aking from ceiling.
3. Cremation Facilities d. A contingency plan is in
place for cremator
breakdowns
No contingency plan exists.
▲ ▲
1 - 2 / 2 < >
2 27out of
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Indicator Answer Evidence Result Comments
a. Cremators are
operated in accordance
with the Process
Guidance notes for
Crematoria
Yes Crematoria are required
to operate in accordance
with the Defra/SEPA
Process Guidance notes
5/12, relating to
cremation. In doing so
they must obtain an
operating permit from
their local authority
regulator, and any
adverse operating
conditions must be
recorded and reported
They have an up to date
operating permit
b. Is the cremator fitted
with mercury arrestment
as described in Process
Guidance Note PG5/2
(12)
Yes The cremation process
produces a range of
potentially harmful
emissions, including
mercury, heavy metals
and dioxins.
Manufacturers have
developed technology to
filter/treat these harmful
emissions and these
should be installed
Filtration technology is
used
c. Is the cremator fitted
with NOx abatement
equipment
No NOx abatement is not in
place
d. Cremators are
operated in an
environmentally aware
manner
No A process is not in place
to allow holding over
e. Encouraging the use
of non - Particle Board
coffins eg MDF and
Chipboard
Yes The Cremation Authority
permits the use of
alternative forms of
coffin, including solid
wood (from a sustainable
forest source),
cardboard, wicker etc.
which is evidenced in
freely available official
literature
The Crematorium does
permit coffins other than
chipboard and MDF
f. Energy is recovered Yes A considerable amount
of energy is used or
generated in the
cremation process, the
vast majority of which
exits direct to
atmosphere. The
installation of new
technologies, including
heat exchangers,
enables some of this
energy to be recovered
to heat the facility. Thus,
reducing the negative
impact on the
environment through the
reduction in energy
required to heat the
building
Heat energy is recovered
▲
7.1 Environmental - Cremator Operation
16
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Indicator Answer Evidence Result Comments
a. Electric vehicle
recharging points are
provided
No Charging points are not
available
b. Grounds are
maintained in an
environmentally aware
manner
No Grounds are not
maintained in an
environmentally aware
manner
c. The organisation
encourages the adoption
of sustainable and
recyclable memorials
No The Cremation Authority
does not permit
alternatives to granite
memorials
d. Wecoming wildlife No There are no areas set
aside to encourage
wildlife
e. Does the facility
harvest rainwater in
sufficient quantities for
use in its ground
maintenance activities
No The facility cannot collect
and distribute
commercial quantities of
harvested rainwater
f. Does the facility
demonstrate effective
recycling activities
No No direct evidence of a
targeted approach to
recycling
▲
7.2 Environmental - Grounds related environmental initiatives
17
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Page 18

Indicator Answer Evidence Result Comments
a. The culture of the
organisation encourages
the adoption of
environmentally aware
initiatives
Yes Management cultures
need to be seen to
encourage the adoption
of these and other
initiatives, through
practical and written
examples where possible
The culture of the
organisation encourages
the adoption of
environmentally aware
initiatives which have
been seen
b. Does the facility have
an Environmental Policy
No Visual inspection of the
live policy and its review
cycle in a formal signed
and agreed document
of the formal policy
presented for inspection
▲
7.3 Environmental - Organisational Culture
Indicator Answer Evidence Result Comments
a. Energy Performance
Certificate (EPC) of the
facilities
No The facility does not have
current certification or
exemption
b. Has the facility
switched to a Renewable
Energy Supplier
No The facility is yet to use a
renewable energy source
▲
7.4 Environmental - Energy Usage
18
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Page 19

Environmental Scores by Section
23
17
10
6
56
77
30
10
10
80 70
30
57
100
60
Your
Score
Section Max
Score
7.1 Environmental - Cremator Operation
7.2 Grounds related environmental initiatives
7.3 Organisational Culture
7.4 Energy Usage
Your Scores 73
Industry
Average
%
74
54
70
78
Your
Score %
19
Client/Date (1): Cardross Crematorium - 2022 ▼