Democracy Spraffa

Route Optimisation Update

Argyll and Bute Council · 21 March 2024
Back to Environment, Development and Infrastructure Committee — 21 March 2024 and its agenda

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ARGYLL AND BUTE COUNCIL                    ENVIRONMENT, DEVELOPMENT AND
INFRASTRUCTURE COMMITTEE 
ROADS AND INFRASTRUCTURE                         21 MARCH 2024
SERVICES                     
ROUTE OPTIMISATION UPDATE 
1.0 INTRODUCTION 
1.1 The Council has invested in a Route Optimisation system which will enable
existing cyclic activities (bin collection, grass cutting, winter gritting etc) to be
tested for efficiency and, where possible, remodel routes to be more efficient
and effective. The system will enable modeling for potentially different service
delivery policy options providing a range of options much quicker than
conventional ‘manual’ modelling processes. At an operational level the system
will provide works supervisors the flexibility to change routing in the event of
vehicle breakdowns, road closures etc. The system is scheduled to be rolled
out in August 2024 following ongoing system building and testing. The
purpose of this report is to provide Members with an update on the
development of the Route Optimisation project following the report to this
Committee in June 2023. 
2.0 RECOMMENDATIONS 
2.1 It is recommended that Members of the Environment, Development and
Infrastructure Committee:- 
• Consider and note the progress with the Route Optimisation project;
• Agree to a seminar being arranged for all Members following the
summer recess to demonstrate the functionality and opportunities
available through the system. 
• Note that a further update report will be brought back to the December
2024 Environment, Development and Infrastructure Committee meeting.   
3.0 DETAIL 
Background 
3.1 The Council has appointed Webaspx through a competitive procurement
process. Webaspx are a leading Route Optimisation company who provide
specialist software solutions in routing vehicles and individuals carrying out
cyclic activities including waste management and general municipal activity.

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3.2 Route Optimisation provides a system which enables routing of cyclic activity
to be efficiently and effectively delivered. The Webaspx system the Council has
invested in, provides various capabilities, including, but not limited, to the
following modules: 
• Route Optimisation - enables new/alternative routes (bin collections
and other cyclic activity) to be designed more efficiently whilst ensuring
deliverability to reduce the risk of service disruption. This will enable
existing collection routes to be tested for efficiency with the opportunity
for replacement routes cutting down travel, costs and carbon emissions.
Different scenarios for collection frequencies will be much easier and
faster to model. This is expected to be hugely beneficial for the
Biodegradable Municipal Landfill Ban, improvements to recycling
percentages etc. Whilst the initial focus will be on modelling refuse
collection routes the system is ideally suited for other activities such as
winter maintenance, street sweeping etc which are intended to be
subsequently modelled. 
• Digital Depot – replaces paper and spreadsheet routes with cloud
based data and automated workflows. 
• In-cab – replaces paper route cards with touch screen tablets providing
the crew and driver with the information they need to work both safely
and efficiently. The in-cab technology also provides information to and
from the back office which will bring customer service benefits in terms
of being able to provide up-to-date information to our citizens. The
system will also enable vehicles to be re-routed at an operational level
to accommodate vehicle breakdowns, road closures etc. 
• Commercial waste - gives the ability to plan and operate commercial
waste services efficiently whilst also enabling customer accounts to be
managed allowing contracts to be easily updated and invoices issued. 
3.3 Bin collection is being progressed as the first activity to be modelled. In doing
so the system will be populated with all address points and collection locations
allowing much of this data to be used for modelling of other activities. Bin
collections also have the potential to offer a significant efficiency, this has been
confirmed from feedback from other Councils and the system supplier. 
Progress 
3.4 The implementation of the Route Optimisation system is progressing well with
existing routes, all 48,000 households, civic amenity sites and tipping points
loaded into the system. Initial training has been carried out with staff. The
ongoing work (tactical modelling) tests the model which includes data cleansing
and adding data such as the location and pick up frequencies for the Civic
Amenity sites etc. 
3.5 In line with good practice for contract management, regular meetings are in

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place between Webaspx and the Council’s Project Team. The project is being
progressed in phases. The first phase was setting up the Easy Route software,
creating the detailed digital model of our road network, our domestic bin
collection, disposal operation is well advanced being reported as phase one.
Thereafter there will be a second phase to set up and utilise the in-cab or digital
depot technology with a forecast go live date of August 2024 following trials and
systems testing. 
3.6 The table below provides Members with an updated outline works programme
to that presented to Environment, Development and Infrastructure Committee
in June 2023. Please note that some stages of the project have changed due
to adding commercial addresses and civic amenity sites in addition to the
residential properties. Any changes to dates/timescales have been noted in the
table, although, the overall completion date remains unchanged: 
Route optimisation Phase One – Easy Route software
Title Description Date Status
Inception
Inception meeting Agree
requirements/
constraints/
deadlines
March 2023 Complete
Data
Roads OS data on road
network 
April 2023 Complete
Properties UPRN information
on all 48,000
households
April 2023 Complete
Routes Uploading existing
bin route
information
April 2023 Complete
Resources Information on
vehicles to cross
reference with
route and property
data
April 2023 Complete
Performance Weighbridge
information from
the different off-
takers
April 2023 Complete
Merging data  Cleansing and
formatting various
data sets
May 2023 Ongoing at the
time of writing
Model development and review
Initial build Webaspx build
software
installation of
EasyRoute
May 2023 Complete,
domestic
properties have
been input and this
element of the
project is

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complete.
Commercial
properties are
scheduled to be
input by end of
March 2024 
Training ABC staff training June 2023 Complete, initial
training is
complete and
additional training
will be carried out
as required.
Model as-is routes Create calibrated
models of current
collections across
all areas
Revised
completion April
2024 
Originally
scheduled for June
2023
On track for
revised date, this
is currently
ongoing and
involving area
teams, ensuring
employee buy in.
Additional
familiarisation and
roll out of the
system’s
functionality.
Review as-is
routes
Ensure As-Is
models reflect
current collections
Revised
completion April
2024 
Originally
scheduled for July
2023
On track for
revised date, this
is currently
ongoing and
involving area
teams, ensuring
employee buy in.
Tactical modelling Model routes and
other options
against different
scenarios
Revised
completion April
2024 
Originally
scheduled for
August 2023
On track for
revised date, this
is the next stage.
The tactical
modelling will take
place on
completion of all
waste routes being
uploaded into the
system (including
commercial and
civic amenity sites
– this being in
addition to
residential
properties). 
Review tactical
modelling
Review remodeled
routes
May 2024  On track

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Operational
modelling
Create fully
implementable
model(s) for each
scenario 
June 2024 On track
Operational review Review and revise
possible new
designs
August 2024 On track
Decision gateway
Operational
Review
Determine next
steps and lead in
to Phase Two
including other
services to be
modeled
October 2024 On track 
4.0 CONCLUSION 
4.1 The new Route Optimisation system is a powerful tool and, once rolled out, will
provide opportunities to model different options, with this firstly being used for
the bin collection routes followed by a wider range of cyclic activities.   
4.2 The initial data upload, review and cleansing stage is very much an iterative
process that requires a reasonable resource commitment from the Council,
particularly given the different waste models used across the area.   
5.0 IMPLICATIONS 
5.1 Policy – There are no direct policy implications arising from this report.   
5.2 Financial – This project is funded from previous funding allocated by the
Council. Future revenue costs are expected to be self-funding from efficiencies. 
5.3  Legal – None known. 
5.4  HR – None known.   
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – Works from this project will be
accompanied by a socio and economic impact assessment.   
5.5.2   Socio-economic Duty – None arising from this report. 
5.5.3 Islands – This project will look at both the mainland and islands and there is
not deemed to be any adverse impact to island communities from this work.

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5.6 Climate Change – There is potential to reduce the mileage covered by some
vehicles, which would help to work towards reducing the Council’s carbon
footprint.  It is anticipated this will result in CO2 savings however this will not be
fully known until the system is implemented. 
5.7  Risk – None arising from this report.   
5.8  Customer Service – the Route Optimisation system is expected to bring
customer service benefits in terms of being able to provide up-to-date
information to our service users 
5.9 The Rights of the Child (UNCRC) – None arising from this report. 
Executive Director with responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead for Roads and Transport: Councillor Andrew Kain and Policy Lead for
Environment and Climate Councillor Ross Moreland   
March 2024                                                  
For further information contact: 
Jim Smith, Head of Road and Infrastructure Services 
Jim.smith@argyll-bute.gov.uk 
Tom Murphy, Operations Manager 
Tom.murphy@argyll-bute.gov.uk