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Route Optimisation Update

Argyll and Bute Council · 19 December 2024
Back to Environment, Development and Infrastructure Committee — 19 December 2024 and its agenda

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ARGYLL AND BUTE COUNCIL                    ENVIRONMENT, DEVELOPMENT AND
INFRASTRUCTURE COMMITTEE 
ROADS AND INFRASTRUCTURE                  19 DECEMBER 2024
SERVICES                     
ROUTE OPTIMISATION UPDATE 
1.0 INTRODUCTION 
1.1 The Council has invested in a Route Optimisation system which will enable
existing cyclic activities (bin collection, grass cutting, winter gritting etc) to be
tested for efficiency and, where possible, remodel routes to be more efficient
and effective. The system will enable modelling for potentially different service
delivery policy options providing a range of options much quicker than
conventional ‘manual’ modelling processes. At an operational level the system
will provide works supervisors the flexibility to change routing in the event of
vehicle breakdowns, road closures etc. The purpose of this report is to
provide Members with an update on the development of the Route
Optimisation project following the report to this Committee in March 2024. 
2.0 RECOMMENDATIONS 
2.1 It is recommended that Members of the Environment, Development and
Infrastructure Committee:- 
• Consider the progress with the Route Optimisation project;
• Note the delays to the initial progress plan and the new milestones; 
• Note that monthly progress updates will be provided to Elected
Members from January 2025 via the RIS Weekly Briefings; and 
• Note that a further update report will be brought back to the next
Environment, Development and Infrastructure Committee meeting in
March 2025 together with a demonstration of the system.   
3.0 DETAIL 
Background 
3.1 The Council initially appointed Webaspx through a competitive procurement
process. Webaspx are now a subsection of Routeware, an American Route
Optimisation company who provide specialist software solutions in routing
vehicles and individuals carrying out cyclic activities including waste
management and general municipal activity.

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3.2 Route Optimisation provides a system which enables routing of cyclic activity
to be efficiently and effectively delivered. The Routeware system the Council
has invested in, provides various capabilities, including, but not limited, to the
following modules: 
• Route Optimisation - enables new/alternative routes (bin collections
and other cyclic activity) to be designed more efficiently whilst ensuring
deliverability to reduce the risk of service disruption. This will enable
existing collection routes to be tested for efficiency with the opportunity
for replacement routes cutting down travel, costs and carbon
emissions. Different scenarios for collection frequencies will be much
easier and faster to model. This is expected to be hugely beneficial for
the Biodegradable Municipal Landfill Ban, improvements to recycling
percentages etc. The initial contract revolves around modelling refuse
collection routes.  Once this is an operational tool there will be future
opportunities to upgrade the system for other activities such as winter
maintenance, street sweeping etc which are intended to be
subsequently modelled. 
• Digital Depot – replaces paper and spreadsheet routes with cloud
based data and automated workflows. 
• In-cab – replaces paper route cards with touch screen tablets providing
the crew and driver with the information they need to work both safely
and efficiently. The in-cab technology also provides information to and
from the back office which will bring customer service benefits in terms
of being able to provide up-to-date information to the public. The
system will also enable vehicles to be re-routed at an operational level
to accommodate vehicle breakdowns, road closures etc. 
• Commercial waste – at present this is not included in the contract
however based on the experience with the domestic collections
upgrading to include this module would give the ability to plan and
operate commercial waste services efficiently whilst also enabling
customer accounts to be managed allowing contracts to be easily
updated and invoices issued. 
3.3 Bin collection is being progressed as the first activity to be modelled. In doing
so the system will be populated with all address points and collection
locations allowing much of this data to be used for modelling of other
activities. Bin collections also have the potential to offer a significant
efficiency, this has been confirmed from feedback from other Councils and the
system supplier. 
Progress 
3.4 Initially the implementation of the Route Optimisation system was progressing
well, after the initial upload of existing routes, all 48,000 households, civic
amenity sites and tipping points loaded into the system. A number of

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competing demands and staffing changes have led to some delay, however,
the project is back underway. The table below summarise the next steps: 
Activity Previous Timescale Updated Estimated
Timescale
In-cab installations October 2024 December/January 2025 
Completion of design
files
October 2024 November/December
2024 
Training and
familiarisation
June 2023  Ongoing - training will be
scheduled based on the
completion of design files
and in-cab installation.
System go live in pilot
area
August 2024  February/March 2025
Evaluation, learning
and any system
adjustments
August 2024  April/May 2025
Wider rollout October 2024  From May 2025 onwards 
3.5 The report to the March 2024 Environment, Development and Infrastructure
Committee was scheduling the go live date as August 2024, this has now
slipped to the first pilot area going live in February/March 2025. As detailed
above, this will be facilitated with in cab equipment being installed in
November/ December for the pilot area. 
3.6  Monthly updates on progress will be provided to Elected Members from
January 2025 via the RIS Weekly Briefings, as well as a further update report
together with a demonstration of the systems capabilities being brought to the
Environment, Development and Infrastructure Committee in March 2025. 
4.0 CONCLUSION 
4.1 The new Route Optimisation system is a powerful tool which will provide
opportunities to model different options, with this firstly being used for the bin
collection routes followed by a wider range of cyclic activities. We anticipate
that this system will bring about a number of efficiencies in terms of cyclic and
logistical activities. 
5.0 IMPLICATIONS 
5.1 Policy – There are no direct policy implications arising from this report.

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5.2 Financial – This project is funded from previous funding allocated by the
Council. It is expected that there will be efficiencies once the system is rolled
out and fully operational.   
5.3  Legal – None known. 
5.4  HR – None known.   
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – Works from this project will be
accompanied by a socio and economic impact assessment.   
5.5.2   Socio-economic Duty – None arising from this report. 
5.5.3 Islands – This project will look at both the mainland and islands and there is
not deemed to be any adverse impact to island communities from this work.   
5.6 Climate Change – There is potential to reduce the mileage covered by some
vehicles, which would help to work towards reducing the Council’s carbon
footprint.  It is anticipated this will result in CO2 savings however this will not
be fully known until the system is implemented. 
5.7  Risk – None arising from this report.   
5.8  Customer Service – the Route Optimisation system is expected to bring
customer service benefits in terms of being able to provide up-to-date
information to our service users. 
5.9 The Rights of the Child (UNCRC) – None arising from this report. 
Executive Director with responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services: Councillor John Armour   
December 2024                                                  
For further information contact: 
Tom Murphy, Operations Manager 
Tom.murphy@argyll-bute.gov.uk