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Agenda reports pack

Argyll and Bute Council · 5 December 2023
Back to Bute and Cowal Area Committee — 5 December 2023 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

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Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
28 November 2023 
NOTICE OF MEETING 
A meeting of the BUTE AND COWAL AREA COMMITTEE will be held ON A HYBRID BASIS IN
THE QUEEN'S HALL, DUNOON AND BY MICROSOFT TEAMS on TUESDAY, 5 DECEMBER
2023 at 10:00 AM, which you are requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST 
3. MINUTES 
(a) Bute and Cowal Area Committee - 5 September 2023 (Pages 3 - 8)  
(b) Bute and Cowal Area Community Planning Group - 31 October 2023 (Pages 9 - 18)  
(c) Cowal Transport Forum - 13 September 2023 (Pages 19 - 26) 
4. PUBLIC QUESTION TIME 
5. ACHA ANNUAL UPDATE (Pages 27 - 46)  
Report by Chief Executive, Argyll Community Housing Association Ltd 
6. CHARTS (ARGYLL AND THE ISLES) (Pages 47 - 54)  
Presentation by Vice Chair of the Cultural Heritage and Arts Assembly for the Argyll
and Isles 
7. AREA PERFORMANCE REPORT - FQ2 2023/24 (Pages 55 - 94)  
Report by Executive Director with responsibility for Customer Support Services 
8. HEALTH AND SOCIAL CARE PARTNERSHIP PERFORMANCE REPORT - FQ1
2023/24 (Pages 95 - 106)  
Report by Senior Performance and Improvement Manager 
Public Document Pack

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9. ROADS AND INFRASTRUCTURE SERVICES UPDATE (Pages 107 - 110)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
10. FORMER ROTHESAY ACADEMY, ISLE OF BUTE - PRE- APPLICATION FOR
PROPOSED DEMOLITION AND REDEVELOPMENT (Pages 111 - 118)  
Report by Executive Director with responsibility for Commercial Services 
11. ROTHESAY TOWNSCAPE HERITAGE SCHEME - DECEMBER 2023 UPDATE
(Pages 119 - 124)  
Report by Executive Director with responsibility for Development and Economic
Growth 
12. CHARITABLE TRUSTS, BEQUESTS AND TRUST FUNDS (Pages 125 - 130)  
Report by Executive Director with responsibility for Legal and Regulatory Support 
REPORTS FOR NOTING 
13. DRAFT BUTE AND COWAL AREA COMMITTEE WORKPLAN (Pages 131 - 134) 
Bute and Cowal Area Committee 
Councillor Gordon Blair Councillor Audrey Forrest
Councillor Daniel Hampsey Councillor Reeni Kennedy-Boyle
Councillor Liz McCabe (Chair) Councillor Yvonne McNeilly (Vice-Chair)
Councillor Ross Moreland Councillor William Sinclair
Councillor Peter Wallace   
Contact: Julieann Small, Senior Committee Assistant - 01546 604043

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MINUTES OF THE MEETING OF THE BUTE AND COWAL AREA COMMITTEE HELD ON A
HYBRID BASIS IN THE QUEEN'S HALL, DUNOON AND BY MICROSOFT TEAM 
ON TUESDAY, 5 SEPTEMBER 2023 
Present: Councillor Liz McCabe (Chair) 
Councillor Gordon Blair
Councillor Daniel Hampsey
Councillor Reeni Kennedy-Boyle
Councillor Yvonne McNeilly 
Councillor Ross Moreland
Councillor William Sinclair
Councillor Peter Wallace 
Attending: Stuart McLean, Committee Manager 
Mark Calder, Project Manager
Hugh O’Neill, Networks and Standards Manager
Ailie Law, Community Development Officer 
Sonya Thomas, OD Project Officer
Lorna Gillies, OD Project Assistant 
1. APOLOGIES FOR ABSENCE 
The Chair welcomed everyone to the meeting. 
Apologies for absence were received from Councillor Audrey Forrest. 
2. DECLARATIONS OF INTEREST 
Councillor Ross Moreland declared a non-financial interest in relation to item 9 of the
agenda (Supporting Communities Fund – Monitoring of Projects Funded) with specific
reference to the report from ACT - Argyll & the Isles Coast & Countryside Trust and the
report from PA23 BID Ltd (Dunoon Presents), advising that he had been appointed by the
Council to both boards. Having taken note of the updated Standards Commission
Guidance in relation to declarations (issued on 7 December 2021) with specific reference
to section 5.4(c) he did not consider that he had a relevant connection and as such would
remain in the meeting. 
3. MINUTES 
(a) Bute and Cowal Area Committee - 6 June 2023 
The Minutes of the meeting of the Bute and Cowal Area Committee, held on 6 June
2023 were approved as a correct record. 
(b) Bute and Cowal Area Community Planning Group - 15 August 2023 
The Minutes of the meeting of the Bute and Cowal Area Community Planning
Group, held on 15 August 2023 were noted. 
Having noted the commitments of those in attendance, the Chair agreed to vary the order
of business. This Minute reflects the order in which discussions took place. 
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4. PLAY PARK ENGAGEMENT - UPDATE REPORT 
The Committee gave consideration to a report which provided an update on the Play Park
engagement responses following the conclusion of the community engagement exercise
in light of the Scottish Government Play Park funding allocation.   
Councillor McCabe left the meeting at this point and Councillor McNeilly took over as
Chair. 
Decision 
The Bute and Cowal Area Committee: 
1. noted the breakdown of engagement and consultation responses in each area with the
majority of responses focussing on new/replacement equipment; and 
2. agreed that officers make arrangements for a Business Day to discuss how the funding
would be spent in Bute and Cowal. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated August 2023, submitted) 
5. PUBLIC QUESTION TIME 
Alistair McLay asked the Area Committee a number of questions in relation to Dunoon
Pier.
1. Does the Area Committee know which department within the Council currently has
responsibility for maintaining the Pier? 
2. Does the Area Committee know how much money is currently set aside annually for
the maintenance of the structure and associated buildings and what resource has been
committed this year? 
3. I believe over the last couple of years there has been budget surplus, could this be
allocated to the Area Committee to maintain the Pier? 
4. What pressure has Argyll and Bute Council brought to central Government to secure
the required resources to perform repairs and maintenance?
Councillor McNeilly advised that the Area Committee does not have financial responsibility
and cannot make any spending commitments in this regard, adding that this would be a
matter for the Policy and Resources Committee or Full Council.
Councillor Moreland advised that over the last few years the Council did not have any
surplus money and to significantly improve the Pier would require fiscal intervention by the
Scottish or UK Governments. Councillor Moreland further advised that the Council do
maintain the Pier but to significantly improve it would require between 8 and 10 million
pounds, adding that the Local Councillors are always pushing for funding and would
continue to do so.
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Mr McLay asked the Area Committee if they would support looking at potentially
partnering with a community body to apply for external funds such as the Heritage Lottery
Fund?.
Councillor McNeilly highlighted that if Mr McLay had a group in mind that the Area
Committee would be happy to engage with them.
The Project Manager advised that information is available through the Marine Asset
Management Plan which focuses on marine infrastructure and that he would send Mr
McLay the Plan along with the associated budget allocation following the meeting. Mr
Calder further advised that the Roads and Infrastructure team are also happy to discuss
and support any ideas around the maintenance and improvement of the Pier.
The Project Manager advised that the Dunoon Pier formed part of the wider Council bid
for the levelling up fund and that there is a significant amount of information available in
this regard. Mr Calder advised that he would circulate this to Mr McLay and the Area
Committee for information.
The Area Committee agreed to convene a business day meeting to explore possible
future options and funding streams for Dunoon Pier. 
6. AREA PERFORMANCE REPORT - FQ1 2023/24 
Consideration was given to the Area Performance Report for financial quarter 1 of
2023/24 (April to June 2023) which illustrated the agreed performance measures for this
period. 
Decision 
The Bute and Cowal Area Committee: 
1. noted and considered the performance and supporting commentary as presented; 
2. noted that upon receipt of the Quarterly Performance Report the Area Committee
should contact either the Responsible Named Officer or Sonya Thomas with any
queries; and 
3. noted that work was ongoing and to respond to Sonya Thomas with requests or
comments regarding the layout and format of the Performance Report and Scorecard. 
(Reference: Report by Executive Director with responsibility for Customer Support
Services, dated 23 August 2023, submitted) 
7. ROADS AND INFRASTRUCTURE SERVICES UPDATE 
The Committee gave consideration to a report which provided links to the recent activities
of Roads and Infrastructure Services. 
Decision 
The Bute and Cowal Area Committee considered and noted the contents of the report. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated August 2023, submitted)
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Councillor McCabe returned to the meeting at this point and took over as Chair. 
8. RECYCLING AND RECOVERY PERFORMANCE 
Consideration was given to a report providing details on the council’s recycling and landfill
diversion performance along with national policy, targets and regulations which are likely
to impact on future performance. 
Decision 
The Bute and Cowal Area Committee noted and gave consideration to the details as
outlined in the report and the national policy drivers that would likely impact over the
coming years. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, submitted) 
9. SUPPORTING COMMUNITIES FUND - MONITORING OF PROJECTS FUNDED 
The Committee gave consideration to a report which provided monitoring information on
the funding given to community projects from the Council’s Supporting Communities Fund
and summarised projects completed within 2019/20, 2020/21 and 2021/22.   
Decision 
The Bute and Cowal Area Committee: 
1. noted and considered the positive contribution of the Supporting Communities Fund
detailed in section 4 of the report and the table; and 
2. noted that a total of £3,787.28 had been returned and that £559.19 would be included
in the distribution of the Supporting Communities Fund for 2024/25 with the other funds
included and redistributed in previous years. 
(Reference: Report by Chief Executive, dated 5 September 2023, submitted) 
10. CRUACH MHOR WINDFARM TRUST:  APPOINTMENT OF TRUSTEES 
Consideration was given to a report inviting the Area Committee to consider the
composition of the Cruach Mhor Windfarm Trust, taking into account changes through the
passage of time since the Area Committee first considered the establishment of a Trust in
2003. 
Decision 
The Bute and Cowal Area Committee agreed to revise the list of Trustees appointed to the
Cruach Mhor windfarm by: 
1.  agreeing that if Scottish Power Renewables decline appointment as Trustees that the
Trust Deed reflect this position; 
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2. resolving to increase in terms of the number of community representative positions on the
trust from one to three, and that arrangements for the election of community
representatives be delegated to the Returning Officer to progress; and 
3. noting that the boundaries of the windfarm trust and the Colintraive & Glendaruel
Community Council area are co-terminous. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support, dated 24 August 2023, submitted) 
11. DRAFT BUTE AND COWAL AREA COMMITTEE WORKPLAN 
The Bute and Cowal Area Committee workplan was before members for information. 
Decision 
The Bute and Cowal Committee noted the contents of the workplan. 
(Reference: Bute and Cowal Area Committee workplan, dated 5 September 2023) 
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MINUTES OF THE MEETING OF THE BUTE AND COWAL COMMUNITY PLANNING GROUP HELD
BY MICROSOFT TEAMS 
ON TUESDAY, 31 OCTOBER 2023 
Present: Charles Dixon-Spain (Chair) 
Reeni Kennedy-Boyle, Fyne Futures
Stuart McLean, Committee Manager, Argyll and Bute Council 
Ailie Law, Community Development Officer, Argyll and Bute Council
Councillor Audrey Forrest
Councillor William Sinclair
Rhona Grant, Community Learning Services, Live Argyll
Janis Marshall Reilly, Argyll and Bute TSI
Rory Munro, Argyll and Bute Health and Social Care Partnership
Naomi Swann, Argyll and Bute Health and Social Care Partnership
Jen Broadhurst, Argyll and Bute Citizens Advice Bureau
Tony McGloin, Scottish Fire and Rescue Service
Rhona Altin, UHI Argyll
Angela Anderson, Time for Change Argyll and Bute
John Parker, Sandbank Community Development Trust
Sergeant Eddie McGunnigal, Police Scotland
PC Laura Evans, Police Scotland
Robert Trybis, Dunoon Gourock Ferry Action Group  
David Clough, Dunoon Community Council
Ann Campbell, Dunoon Community Development Trust
John Glen, Bute BID
Shona Cowie, Lochgoil Community Council 
Attending: Angela McNeil, Heartstart 
Andrew Galloway, Local Democracy Reporter, Argyll and Bute 
1. WELCOME AND APOLOGIES 
The Chair welcomed everyone to the meeting and general introductions were made. 
Apologies for absence were intimated on behalf of: 
Lauren Worrell, NFU Scotland;
Juliette Gill, Hunters Quay Community Council;
Alex Wilde, Shaping Places for Wellbeing, Improvement Service;
Becky Hothersall, Shaping Places for Wellbeing, Improvement Service;
Sue McKillop, Scenic Sandbank;
Jean Moffat, Bute Community Council;
Martin Gerrish, Grow Food Grow Dunoon;
Tom McFarlane, Department for Work and Pensions;
Councillor Liz McCabe;
Inspector Barry Convery, Police Scotland; and
Stephen Kelly, Scottish Fire and Rescue Service.
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2. DECLARATIONS OF INTEREST 
There were no declarations of interest intimated. 
3. MINUTES 
(a) Meeting of the Bute and Cowal Community Planning Group held on Tuesday
15 August 2023 
The Minutes of the Bute and Cowal Area Community Planning Group meeting held
on Tuesday 15 August 2023 were approved as a correct record. 
4. COMMUNITY PLANNING PARTNERSHIP MANAGEMENT COMMITTEE
UPDATE 
Consideration was given to a briefing note which provided information on matters
discussed during a meeting of the Community Planning Partnership (CPP) Management
Committee, held on 7 September 2023. 
The Committee Manager highlighted the matters arising from Area Community Planning
Groups specifically the request from the Bute and Cowal ACPG for a meeting to discuss
the Dunoon-Gourock car ferry. The Committee Manager invited Robert Trybis from the
Dunoon Gourock Ferry Action Group to provide an update from the meeting which took
place on 30 October 2023. 
Mr Trybis advised that he had met with the Chair of the CPP Management Committee and
others where he had asked whether Argyll and Bute Council would consider the long-term
lease of the linkspan in Dunoon to suitable community groups. Mr Trybis also advised that
the Action Group are liaising with authorities in Gourock regarding the renewed vehicle
handling service as well as approaching Community Councils in the area to get their
support on this matter. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the briefing
note. 
(Reference: Report by Committee Manager, Argyll and Bute Council, dated 31 October
2023, submitted) 
5. COMMUNITY WELLBEING 
(a) Public Health Team - Local Adult Health Area Profile 
The Group gave consideration to a report and presentation from Rory Munro, Argyll
and Bute Health and Social Care Partnership, on the adult health and wellbeing
profile for the Bute and Cowal Area. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided.
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(Reference: Report by Public Health Intelligence Team, dated March 2023,
submitted) 
6. PARTNER UPDATES 
(a) Police Scotland Update 
Consideration was given to an update which provided information on the ongoing
work of the Service and information on fraud prevention and awareness, specifically
Sextortion; bereavement support; road safety; community intelligence; youth
engagement activities and coastline safety. 
Discussion took place in relation to Sextortion and it was suggested that campaign
information could be placed in male public toilets where victims of this crime may
see it. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Police Scotland, submitted) 
(b) Scottish Fire and Rescue Service Update 
The Group gave consideration to a report highlighting the Scottish Fire and Rescue
Service’s (SFRS) FQ2 review of local performance across Bute and Cowal for the
period 2023-24. The report included information on the local firefighter training plan;
incidents during this time period; unwanted fire alarm signals; road and water safety
campaigns; community engagement activities; East and West Dunbartonshire and
Argyll and Bute Local Senior Officer Activities and home fire safety. 
Councillor Sinclair recorded his thanks to the newly passed emergency driver in
Dunoon Fire Station. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Scottish Fire and Rescue Service, submitted) 
(c) Argyll and Bute Health and Social Care Partnership - Public Health Update 
Consideration was given to a public health update from Rory Munro, Argyll and Bute
Health and Social Care Partnership on the ongoing wellbeing and prevention
activities overseen and delivered by the HSCP Public Health Team in Argyll and
Bute. The update provided information on the alcohol and drug partnership with it
being highlighted that the Scottish Government consultation on Minimum Unit
Pricing is now live. Information was also provided on the alcohol and drug
partnership grant funding to support the delivery of alcohol and drug prevention work
in local communities; the Coproduction training which was undertaken by two
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members of the public health team; the support given on the provision of Good
conversations training; the adult health profiles produced by the Health intelligence
Team and the child health profiles which are due to be published in November. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Health Improvement Lead, Argyll and Bute Health and Social
Care Partnership, submitted) 
(d) Argyll and Bute Health and Social Care Partnership - GP Relocation Project 
Consideration was given to an update by the Programme Manager, Argyll and Bute
Health and Social Care Partnership on the GP relocation project. Naomi Swann
highlighted that the project would see the move of the Church Street Surgery and
Cowal & Bute Medical Practice (Argyll Street site), to a new, fit for purpose, shared
and disability compliant building within the Cowal Community Hospital site. Naomi
advised that there is a community engagement event in the Burgh Hall in Dunoon on
the 14th November with everyone welcome to come and give their views. 
It was noted that a presentation on the project would be circulated to the Group
following the meeting. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Programme Manager, Argyll and Bute Health and Social
Care Partnership, submitted) 
(e) Argyll and Bute TSI Update 
The Group gave consideration to an update from Janis Marshall Reilly from Argyll
and Bute TSI. The update included information on the work in response to the cost
of living crisis; local strategic partnerships; the recruitment of new NHS Highland
Board members and the work on the application to receive funding for the Climate
Action Network. 
The update also provided information on the use of the Inveraray Hub; new products
to help deliver social change more efficiently; year 3 funding for the Community
Mental Health and Wellbeing Fund; Staffing changes; events held during the last
quarter and social media presence. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Support Advisor, Argyll and Bute TSI, dated October,
submitted)
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(f) UHI Argyll Update 
Consideration was given to an update by Rhona Altin, UHI Argyll. The update
highlighted that since the last meeting, staff and students have settled into the new
academic year and that all further education and higher national students are now
required to attend classes from centres as opposed to logging in from home. 
The update also provided information on the 2023 graduation which was held in
September; courses that are available and a planned open day in November with
provisional open days also scheduled for January, March and June 2024. 
Rhona highlighted that there had been a low uptake in Autumn courses and added
that courses available to start in January are on the UHI website. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by UHI Argyll, dated 17 October 2023, submitted) 
(g) Live Argyll Community Learning Services Update 
The Group gave consideration to an update from Rhona Grant, Live Argyll -
Community Learning Services. The update provided information relating to adult
literacy and numeracy provision and management changes including a new
Services and Support Manager; Commercial Operations Manager and an Active
Schools and Sports Manager. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Team Leader – Community Learning Services, Live Argyll,
submitted) 
(h) Argyll and Bute Citizens Advice Bureau Update 
Consideration was given to an update from Argyll and Bute Citizen’s Advice Bureau
which provided statistical information on the number of clients  who had contacted
the Bureau between January and September 2023; the recruitment campaign for
volunteer advisors; the annual programme of energy efficiency advice sessions and
services that the Bureau provide. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Argyll and Bute Citizens Advice Bureau, dated October 2023,
submitted)
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(i) Opportunity for Verbal Updates 
Sandbank Community Development Trust 
John Parker highlighted that a recent Sandbank Development Trust consultation
exercise regarding the Community Action Plan had received a 20% response rate
with interesting outcomes resulting from this. Mr Parker advised that they plan to
present their findings at a meeting in November and that the next stage is to invite
local businesses to provide feedback. Mr Parker added that there was an appetite
for the Community Council to be re-established, which would prove helpful to the
Trust. 
Argyll and Bute Council’s Community Development Team 
Ailie Law advised Partners of a housing emergency survey which could be found on
Basecamp in relation to the emergency declared by the Council in June. Ailie also
highlighted that the Community Development Team had recruited a new
Engagement and Communities Lead, Suzanne Mason whose role will involve
managing the Community Development team, working with other services in the
Council and managing the Supporting Communities Fund. Ailie added that there
would be a new temporary Community Development Officer for Bute and Cowal
joining the team next month who will be job sharing with her. 
Time for Change Argyll and Bute 
Angela Anderson highlighted that Time for Change Argyll and Bute have a hybrid
round table warm homes event with Councillors and Council Officers planned for
Friday 3rd November in Lochgilphead with the main topic being home insulation and
retrofitting. Angela added that Time for Change were also very pleased on the
progress towards establishing the Argyll and Bute Regional Climate Hub.  
Dunoon Community Development Trust 
Ann Campbell highlighted that Dunoon Community Development Trust have their 3rd
Annual General Meeting scheduled for Monday 6th November at 7pm in the Queen’s
Hall with all welcome to attend. Ann also advised that the Trust are soon to start
work on the Active Travel Network looking at small scale interventions that can help
improve everyday walking, cycling and wheeling. 
7. SHAPING PLACES FOR WELLBEING 
Consideration was given to a written update from Alex Wilde, Project Lead at Shaping
Places for Wellbeing Dunoon. The update provided information on how they share their
learning, with it being highlighted that they now have a designated webpage for Dunoon
on the Shaping Places for Wellbeing website; a knowledge hub page and a blog series.
The update also provided information on the Active travel Plan for Dunoon; Place and
Wellbeing assessments and training opportunities to better understand available data
about inequalities for Dunoon. 
Ailie Law highlighted that partners could join the Knowledge Hub page to get involved with
the Project happening in Dunoon.
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Decision 
The Bute and Cowal Area Community Planning Group: 
1. considered and noted the information provided; and 
2. noted that in the absence of a representative from Shaping Places for Wellbeing
Dunoon, any questions could be forwarded to them following the meeting and any
responses circulated to the Group 
(Reference: Report by Project Lead, Shaping Places for Wellbeing, Dunoon) 
8. SANDBANK ROAD SAFETY 
The Committee Manager highlighted that road safety concerns in Sandbank had been
raised at the Bute and Cowal Area Committee in September under the Roads and
Infrastructure item where it was agreed to bring the matter to the Community Planning
Group for discussion. Mr McLean advised that the matter had previously been raised at
the Area Committee in December by a local resident, Liz Neilson, who highlighted that the
Community were concerned with traffic speeding through Sandbank and the general lack
of road safety measures along the entirety of the road. 
Councillor Sinclair highlighted that within the last 12 months, there had been four serious
accidents within the stretch of the 30mph road in Sandbank with one incident resulting in
loss of life. 
Sergeant Eddie McGunnigal advised that the four recorded accidents were not attributed
to speed and advised that the speed survey carried out by Argyll and Bute Council didn’t
show a high percentage of speeding. Sergeant McGunnigal further advised that Police
Scotland continue to undertake speed checks and have provided communities with new
speed limit wheelie bin stickers to encourage drivers to stick to the limit and that they are
currently working on a community speed watch team in the area. Sergeant McGunnigal
added that the Police are happy to support any speed calming initiatives. 
Tony McGloin advised that the Fire Service did attend the four mentioned incidents and
that they are very active highlighting road safety with Road Safety Scotland Material. Tony
highlighted that the Service will soon have virtual reality headsets to train young drivers. 
Discussion took place in relation to children walking alongside the road, with partners
raising concerns for their safety. 
Decision 
The Bute and Cowal Area Community Planning Group: 
1. considered and noted the information provided; and 
2. requested that the Roads and Infrastructure Services consider what appropriate
road safety measures could be introduced within the locality and these be presented
to a future meeting. 
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The Chair left the meeting at this point and the Vice-Chair took over as Chair. 
9. COMMUNITY FOCUS 
(a) Heartstart Cowal 
The Group gave consideration to a presentation by Angela McNeill from Heartstart.
The presentation included information on the aims of Heartstart; who they are; why
the emergency life support is taught; what you should do if you are in the position
where someone needs CPR and general information on Heartstart Cowal. 
Discussion took place in relation to how Partners could support Heartstart with some
partners offering to share information and provide a space for associated training. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Presentation by Nurse Lead/Training Supervisor, Heartstart) 
10. CLIMATE CHANGE 
(a) Climate Change Working Group Update 
Angela Anderson highlighted that across Argyll and Bute, Climate Change has been
on everyone’s mind since the heavy rain fall of a couple of weeks ago and
highlighted an article written by Councillor Currie and the Chief Executive of the
Council on what we needs to be done and how much help is required. 
Angela advised that the new CPP Climate Change Project Manager, Andy
MacPherson, will be in position by 30th November and that he lives in the Bute and
Cowal area and has an excellent professional background in environmental and
sustainable development projects in various authorities and public bodies. Angela
added that Andy’s focus will be on mitigation and adaptation at a strategic level for
the CPP. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Verbal presentation from Angela Anderson, Representative of the
Climate Change Working Group) 
(b) TSI/ACT Climate Change Hub 
Angela Anderson highlighted that the consortium of Argyll and the Isles Coast and
Countryside Trust (ACT), Third Sector Interface (TSI) and Time for Change had
submitted an application for the Climate Hub and had presented the application to
the Scotgov Advisory Board on Friday 27th October. Angela added that they expect
to hear of the outcome of the bid during the latter half of November. 
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Angela also highlighted that they had applied for funding for four part-time posts,
one for each of the four administrative areas and that ACT will supply day to day
support, TSI will provide ICT and secretariat assistance and TfC will assist as
needed. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Verbal presentation from Angela Anderson, Time for Change Argyll and
Bute) 
(c) Opportunity for verbal updates on community based initiatives 
There were no verbal updates provided under this item. 
11. DATE OF NEXT MEETING 
The Group noted that the next meeting of the Bute and Cowal Area Community Planning
Group would take place on Tuesday 6 February 2024. 
The Vice-Chair thanked everyone in attendance at the meeting, and highlighted that this
meeting was Charles’ last meeting as Chair, advising that a report would be considered at
the next meeting seeking nominations to this position. 
The Vice-Chair encouraged partners to consider whether this was a role that they would
be interested in fulfilling and if so to please contact the Committee Manager for further
details. 
The Committee Manager recorded his thanks to Charles for all his commitment and
support as Chair of the Group. 
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MINUTES OF THE MEETING OF THE COWAL TRANSPORT FORUM HELD BY MICROSOFT
TEAMS 
ON WEDNESDAY, 13 SEPTEMBER 2023 
Present: Councillor Daniel Hampsey (Chair) 
Councillor William Sinclair 
Councillor Ross Moreland
Stuart McLean, Committee Manager, Argyll and Bute Council
Taylor Cairns, Calmac
Gordon Ross, Western Ferries
Captain Alistair McLundie, Western Ferries
Neil Stewart, West Coast Motors
Dave Cooper, Hunters Quay Community Council
Kerris Bone, Kilmun Community Council 
Kirstie Reid, Strachur Community Council
Michael Breslin, South Cowal Community Council
Alex Wilde, Shaping Places for Wellbeing
Neil MacFarlane, Transport Scotland
Allan Comrie, Strathclyde Partnership for Transport (SPT)
Frauke Thornton, Dunoon Community Council
Tom Murray, Lochgoilhead Community Council
Graham Revill, Kilmun Community Council
Ronald McAlister, Bute Ferry Committee 
Attending: Liz Neilson, Resident in Sandbank 
Aileen Danby, Resident in Hunters Quay
Valerie Edmonson, on behalf of resident in Dunoon 
1. APOLOGIES FOR ABSENCE 
The Chair welcomed everyone to the meeting and introductions were made. 
Apologies for absence were intimated by: 
Tommy Gore, Calmac;
Councillor Audrey Forrest, Argyll and Bute Council;
Inspector Barry Convery, Police Scotland; and 
Becky Hothersall, Shaping Places for Wellbeing 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest. 
3. MINUTES 
The minutes of the meeting of the Cowal Transport Forum held on Tuesday 16 May 2023
was approved as a correct record. 
The Chair highlighted matters arising from the Bute and Cowal Area Committee on the 6th
June 2023, specifically in relation to the dial a bus and the related booking system. 
Page 19 Agenda Item 3c

Page 20

The Chair advised of his productive meeting with West Coast Motors alongside Councillor
Moreland and highlighted that he had been advised that the dial a bus was fully
operational and that there is now a dedicated full time member of staff to deal with the
related calls; that each area has a dedicated number (0141 370 9262 for Dunoon) and
that he had been assured that any missed calls from customers would be dealt with as
soon as possible. 
Valerie Edmonson highlighted her disappointment at the response being given and
advised that there was no dial a bus and that it had been replaced with the Pingo bus
service, which does not provide exclusive access and is not a designated bus for elderly
service users as the dial a bus was. 
4. FERRIES UPDATE 
Councillor Sinclair recorded his thanks to both Calmac and Western Ferries for providing
great transportation for the Cowal Games as well as the great fireworks display from
Western Ferries. 
Western Ferries 
Gordon Ross highlighted that since the last meeting, the service has run at 100%
reliability with no service issues other than a cancellation due to the fog and that additional
sailings were provided for the Cowal Games weekend. 
It was noted that Gordon Ross had submitted two questions in advance of the meeting: 
‘Would it be possible for the Council to provide an update on the Dunoon terminal
upgrades and progress on moving the winter MCA Category C/D waters to the new
linkspan?’ 
The Committee Manager advised that on receipt of the questions he had forwarded to the
Argyll and Bute Councils Marine Operations Manager who provided the below response: 
‘Preparations for the Ground Investigations (GI) are completed and are now awaiting
confirmation from Scottish Government and Transport Scotland on vessel funding for the
route before proceeding. 
Assuming confirmation is received, the GI will proceed and we will look to finalise the OBC
with a preferred option for approval by Argyll & Bute Council Harbour Board. 
We have no update on any change to the categorisation of the Clyde estuary waters.’ 
Mr Ross advised that he was looking for more information on timings for the work and the
finance association with the improvements. 
Frauke Thornton, Dunoon Community Council, enquired whether Western Ferries new
building at McInroy’s Point would include public toilet facilities. Frauke also asked when
the display signs indicating that there may be queuing traffic at Hunters Quay, which had
been mentioned at a previous meeting, would be installed. Mr Ross advised that there
would not be public toilets in the building but that facilities were available on each ferry.
Councillor Sinclair confirmed that the Council were undertaking a recruitment exercise and
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that the new officer would be charged with installing the associated signage at Hunters
Quay. 
The Committee Manager advised that Aileen Danby, a resident at Hunters Quay had
submitted some questions in advance of the meeting in relation to the issues around
queuing traffic at Hunters Quay: 
1. Given the road looking right of ferry terminal is much wider, has two pavements and
does not include a road junction, and would not cause residents the same restriction
of exit and entry into their property as the road is much wider, could it be utilized for
queuing traffic? 
2. Signage is supplied which is clear regarding Qing and this is managed by either the
Police or Western ferries staff during busy periods. 
3. Western ferries find alternative Qing areas and utilize all of their staff parking within
the terminal to alleviate public road parking? 
4. I am yet to see any Police attendance on these very busy days, unlike the situation
on queuing on McInroy’s point, where police attend regularly. 
The Committee Manager advised that on receipt of the questions he had forwarded them
to the Networks and Standards Manager who advised that officers would be hosting a
partnership meeting regarding these issues and that Western Ferries, Council Officers,
Elected Members, Transport Scotland, Police Scotland and Community representatives
would be invited to attend. 
Outcome 
The Forum: 
1. noted the update by Western Ferries; and 
2. noted that the Committee Manager would submit Mr Ross’s further question to the
Marine Operations Manager and provide Mr Ross with the response. 
Calmac 
Kirsty Reid highlighted her disappointment at the Calmac cancellation figures given at the
Clyde and Kintyre Users Group with Colintraive/Rhubadoch having 447 cancelled sailings
which was down by 127, Rothesay/Wemyss Bay having 197 cancelled sailings which was
down by 825 and the Gourock/Dunoon which had 1,180 cancelled sailings which was up
by 238. 
Taylor Cairns highlighted that Calmac had been unable to collate the carrying figures due
to a system change and that they had now re-aligned the morning timetable to join up with
Scotrail services. Mr Cairns also advised of the disruptions due to the link span outage
and the two periods of emergency dry docking in which they ran shuttle buses. 
Kirstie Reid highlighted that she had been approached by a member of the public who
was visually impaired and was worried about cyclists cycling in front of the ferry waiting
room due to this being designated a preferred cycle route. Mr Cairns advised that signage
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had been installed advising cyclists to dismount and that they were in the process of
reviewing this. 
Outcome 
The Forum noted the update from Calmac. 
5. PUBLIC TRANSPORT 
Public Transport 
Mr Breslin highlighted his disappointment that the Council’s Public Transport Officer was
not in attendance. Mr Breslin advised that South Cowal Community Council had raised the
same issues of the 489 bus service for 30 months and nothing had changed, despite
repeated attempts to engage with Officers and elected members. 
Councillor Moreland advised that he and Councillor Hampsey had spoken to West Coast
Motors regarding this issue and that he would provide South Cowal Community Council
with an update at their meeting scheduled for the evening of 13 September. 
West Coast Motors 
Neil Stewart advised of a minor service change as a consequence of the return of schools
in August; the start of the new Tighnabruaich area contracts and introduction of new
vehicles; the amended 489 services to meet ferries in the afternoon; the minor service
changes due to the change of the Calmac and Scotrail timetables, to ensure the
connections are met in the morning and that the Pingo service continues to operate well. 
Mr Stewart highlighted that they are operating at 88% of mileage (excluding
Tighnabruaich) and carrying 79% of passengers compared to pre-covid level, adding that
the biggest gap remains concessions which are only at 65.7% compared to 2019. 
Valerie Edmonson enquired why the Dial a Bus service was withdrawn. 
Mr Stewart advised that if the Council wished to reintroduce this service West Coast
Motors can block the service off for exclusive use only however this would likely result in a
drop in overall patronage. 
Kerris Bone asked when bus times for Ardentinny to Dunoon and Innellan would be
changing back to pre-covid times, advising that young people are using the Pingo service
due to the lack of buses running at certain times. Ms Bone added that the lack of bus
services was also causing problems for people getting to and from places of employment. 
Mr Stewart advised that services to Dunoon up until 7.50pm are back to pre-covid and that
he is not aware of plans for further changes. 
Kirstie Reid asked if West Coast Motors would offer additional services for the Tuesday of
Inveraray Games and for the Saturday of Cowal Games. Mr Stewart advised that if they
are aware of these events in advance they could offer additional services. 
Mr Breslin advised that the bus timetables in many cases do not make it in time for the
ferry and people may not be using them because of this and that the service needs to get
back to the pre-pandemic levels which may increase the use of the services.
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Outcome 
The Forum: 
1. noted the update from West Coast Motors; and 
2. noted that the Committee Manager would contact the Public Transport Officer in
relation to the Dial a Bus being reinstated. 
Strathclyde Partnership for Transport (SPT) 
Allan Comrie advised that there had been changes to the Carrick Castle timetable due to
change of school times; that Scotrail had committed to advising Calmac of any rail
timetable changes; the removal of peak fares on the rail services would begin in October
for a period of 6 months and that the concessionary fares for ferries and trains continue to
be frozen until at least April 2024. 
Tom Murray, Lochgoilhead Community Council, advised that the Helensburgh to Carrick
bus service had been changed in the afternoon bringing it forward by half an hour with
very little notice to the community and that the timetable in the shelter at Lochgoilhead had
not been changed. 
Kirstie Reid advised that the change of timetable for the ferry and train times to align had
resulted in them being too close together meaning that it is more than likely travellers will
not make their connection. Kirstie asked for improved communication between Scotrail
and Calmac to ensure customers have enough time to make their onward connections. 
Councillor Sinclair highlighted that he had spoken to Calmac and had been advised that
very little communication had come from Scotrail regarding the change to the timetable
and that Calmac had done as much as they could to try and align their timetable. 
Outcome 
1. noted the update from SPT; and 
2. noted that Councillor Sinclair would enquire with Calmac and Scotrail whether
further changes to the timetables would be possible to ensure customers can make
onward connections. 
6. ROADS UPDATE 
Liz Neilson, enquired about the speed assessment in Sandbank and asked when the
results would be available and when any changes would come into place. Mrs Neilson
also raised concern that there was no safe crossings points, especially outside Sandbank
Primary School and asked how the community would go about getting safe crossings. 
Councillor Sinclair advised that he had raised the issues around speeding and the
accidents at various meetings and that he is continually working on this issue. 
The Committee Manager advised that at the Bute and Cowal Area Committee it was
proposed to raise these issues at the area at the Area Community Planning Group.
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Councillor Sinclair advised Mrs Neilson to contact the Roads Department in relation to the
crossings and added that he was happy if she was to write a letter to himself and he would
pass it on. 
Kerris Bone advised that there should be railings to stop children from running out onto
the road at Strone Playpark. Ms Bone also highlighted issues with cars parking on blind
corners and advised that there had been a collision recently due to this. Councillor Sinclair
advised Ms Bone to raise this at the Community Council and submit her concerns directly
to him to forward onto the relevant department within the Council. 
Tom Murray highlighted that there was new road signs in Lochgoilhead but none included
Carrick Castle and that on a recent trip to Dunoon he had noticed that nearly all road signs
(including speed signs) were partially covered by vegetation. Councillor Sinclair advised
Mr Murray to raise this at the Community Council and submit his concerns directly to him
to forward onto the relevant department within the Council. 
7. POLICE SCOTLAND 
It was noted that there was no representative from Police Scotland at the meeting. 
8. TRANSPORT SCOTLAND 
Neil MacFarlane provided the forum with a verbal update, advising that resurfacing work
was recently completed in the vicinity of Stuckgowan on the A82 and that there are 20
resurfacing schemes being carried out on the A83 this year valued at £3.7million, most of
these being on the Campbeltown side of the Cowal Peninsula. Mr MacFarlane added that
the road was resurfaced at the Rest and Be Thankful and at other locations in Glen Croe. 
Councillor Sinclair recorded his thanks for the work on the Rest and Be Thankful 
highlighting that the work had made such a difference especially for travelling time. 
Councillor Sinclair asked if Arrochar was one of the resurfacing schemes, noting that on
recent travels the road seems to have a lot of rutting in the middle of the road. 
Outcome 
The Forum: 
1. noted the Transport Scotland update; and 
2. noted that Mr MacFarlane would enquire about any works being undertaken in
Arrochar and provide Councillor Sinclair with a response. 
9. TIMBER TRANSPORT GROUP 
The Chair highlighted that Iain Catterwell was no longer in post and that the Timber
Transport Group were in the process of recruiting to this post. 
Kirstie Reid highlighted that she had previously raised concerns around the number of
lorries going into ditches at Loch Eck, advising that this continues. 
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Page 25

Graham Revill advised of major tree felling work at Clachaig and that the lorries appear to
be going along the A815 to Glasgow and highlighted that it was a shame it was not going
to Sandbank. 
Outcome 
The Forum: 
1. noted that Councillor Sinclair would pass concerns regarding the number of lorries
going into ditches at Loch Eck to the Roads Department; and 
2. noted that the Committee Manager would pass concerns regarding the non-use of
Sandbank to the Timber Transport Group. 
10. ANY OTHER COMPETENT BUSINESS 
Kirstie Reid highlighted that the criteria had changed for patient transport services and
asked if information on this could be provided to the Group. 
Outcome 
The Forum noted that the Committee Manager would request a briefing note from the IJB
and circulate to the Group before the next meeting. 
11. DATE OF NEXT MEETING 
The Chair thanked everyone in attendance at the meeting and the Group noted that the
Committee Manager would circulate a calendar invite for a meeting, week beginning 11th
December in due course. 
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Page 27

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Update to Argyll and Bute Council
Bute and Cowal
Area Committee
Michelle Mundie
Chief Executive
5th December 2023
1
Page 27
Agenda Item
5

Page 28

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Investment programme in Bute and Cowal 2023/2024
2
Bute and Cowal
Element Actual numbers
Windows and Doors 30
Kitchens and Bathrooms 19
Heating and Rewire 34
Roof and Roughcast 85
Refurbishment 0
Total 168
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Windows and Doors
Extensive programmes in previous years have been carried out
with the result that the programme for last year and this year is
targeting any fails we have identified as part of our stock condition
survey.
In line with the new energy efficiency standards we are fitting triple
glazed windows as standard.                                 
3
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Kitchens & Bathrooms
Again substantial work has been carried out in previous years to
install new kitchens and bathrooms.
This year we are installing new kitchens and bathrooms and
adapted bathrooms across the area as required.
4
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Adaptations
Argyll Community Housing Association (ACHA) have been
successful is obtaining £450,000.00 in Scottish Government Grant
to allow us to progress essential aids and adaptations for our
most vulnerable customers across Argyll and Bute.
In Cowal and Bute we have recently completed 60 adaptations to
assist our customers sustain their tenancies and increase their
enjoyment of their home. Another 48 adaptations are planned for
this year.
5
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Exemplar Estates
ACHA has committed £300,000 per year through Our “Exemplar
Estates” initiative to improve the environment in and around our
properties. The works planned for Cowal and Bute this year are :
• Finbracken, Dunoon; and
• Shuna Gardens, Dunoon
6
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
BEIS – Whole House Retrofit Programme
Shuna Gardens Before and After the Works
7
We have retrofitted 27 houses in Cowal and Bute as part of this programme.
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Net Zero Fund – EWI, Heating and Other Measures
Argyll Community Housing Association (ACHA) have been successful in securing
£1.33 million of funding through the Scottish Governments Net Zero Fund for a
project which is currently on site at High Street/Russel Street on the Isle of Bute.
This project will be delivered in partnership with ProCast. ACHA are investing a
further £1.33 million match funding to the project. The flats within the block will
benefit from an open living room/ kitchen space, air source heating, new windows
and doors, kitchen and bathroom upgrade. External Wall insulation will also be
carried out on the block along side a new roof.
Warm Homes – HEEPS
Over the last year we have been on site in Cowal and Bute we are aiming to
assist 153 households (including private owners) with measures such as External
Wall Insulation; Air Source Heat Pumps; Solar PV and Doors and Windows.
8
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Air Source Heat Pumps
We have over a number of years installed a total of 140 Air Source Heat
Pumps in the Cowal and Bute Area.
9
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
New Build
Argyll Community Housing Association (ACHA) has just completed 4 new homes for special needs at Eton Avenue, Dunoon.
The site in the centre of Dunoon previously housed buildings which had reached the end of their useful life, and were demolished by the Association leaving the site available for the 4 new homes. The £1.46m development was delivered through a funding partnership between the Scottish Government, Argyll and Bute Council and ACHA, and the properties were built by local builder, John Brown (Strone) Ltd.
The new development comprises of 1 x two-bedroom bungalow, 1 x three-bedroom bungalow which is suitable for wheelchair use, and 2 x four-bedroom detached houses.  Three of the properties were designed to meet the particular needs of families on the housing waiting list, and all the homes have been designed to the Scottish Government’s greener standard which includes the provision of air source heat pumps, providing a higher standard of energy efficiency.
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Eton Avenue (Before)
11
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Eton Avenue (After)
12
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
13
Eton Avenue - internal
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Putting our Tenants and our Communities First
Welfare Rights
ACHA’s  Welfare Rights service has produced the following results in the
period since the 1st April 2023:
14
Area Total Income Number of Clients
Lomond £   565,190.68 224
Oban Lorn & the Isles £   595,473.65 232
Mid Argyll & Kintyre £   540,661.87                     228
Cowal & Bute £   550,114.60 247
Totals £2,251,440.80 931
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Other Updates
• Argyll Community Housing Association (ACHA) was successful
in obtaining Lottery Funding (Warm & Well Argyll & Bute) of
£20,000.00 for the provision of air fryers, slow cookers, electric
blankets, winter duvets, microwave, thermal curtains etc.This
funding allowed us to provide assistance to 88 of our most
vulnerable customers in Cowal and Bute with the provision of 78
air fryers and 10 electric blankets. The project was designed to
offer customers benefit advice as well as small appliances and
other household items to help reduce energy costs.
15
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Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Other Updates
• Argyll Community Housing Association (ACHA) has recently
been successful in attracting addition funding of £28,475.00 via
the Scottish Governments Social Housing Fuel Support Fund
which will allow us to reach out to more vulnerable customers to
offer them similar support to the above.
16
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Other Updates
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
17
2023 Scotland Housing Awards 27th October 2023
Argyll Community Housing Association is delighted to announce that their Tenant Scrutiny Group the
“Your Voice Group” won the Excellence in Tenant Scrutiny Award and their Warm Homes Team won the
Net Zero in Housing award for their Whole House Retrofit Project at the Chartered Institute of Housing’s
Scotland Housing Awards 2023.
The Tenant Scrutiny award is for landlords and their tenants who can show excellence in working
collaboratively to scrutinise work and embed scrutiny within the culture of the organisation. The Your
Voice Group are a Group of tenants from across the Argyll & Bute area who take an in-depth look at
ACHA’s housing services, identifying areas where they think things might be improved or changed.
The Net Zero Housing award recognises partnership work with the contractor, Procast, to deliver whole
house retrofit upgrades to properties across various locations in Argyll, including the islands of Islay and
Tiree. The project forms part of ACHA's long-term journey to net zero and climate change with the
residents being at the forefront.
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Other Updates
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
18
Pictured From left to right: 
Kirsty Wells, Housemark, Paul McLennan, Minister for Housing,
Jennie Niven and Jane Lindsay, Your Voice Group Members,
Yvonne Angus, ACHA, Callum Chomczuk, CIH Scotland.
Pictured From left to right: 
Kirsty Wells, Housemark, Richard Turnock, Chief Executive,
Riverclyde Homes, Claire Morrison, ACHA,  Lachlan Wood,
ACHA, Gina Gordon, ACHA , Callum Chomczuk, CIH Scotland.
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Other Updates
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
19
Scottish Energy Efficiency Awards June 2023
Argyll Community Housing Association (ACHA) were nominated for two awards at this year’s Scottish
Energy Efficiency Awards and were successful in winning the Regional Large Project of the Year
category, along with receiving highly commended in the Regional Landlord/Housing Association of the
Year category.
The latest award follows on from previous success in both the Scottish and National awards and
recognises the major investment and improvements the association has made over the last number of
years.
Photo: Lachlan Wood from Argyll Community Housing Association,
(left) with Ashley Brown (centre)  from Pas Safe Solutions who
sponsored the Regional Large Scale Project of the Year and Kirstie
Adams (right) from Pro-Cast, the contractor which nominated ACHA.
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Page 46

Other Updates
• ACHA’s 10 10 10 initiative; 11 schools in Argyll and Bute received an
award in 2023. Dunoon Grammar, Kirn Primary and North Bute Primary
were three of the successful schools.
• ACHA’s Community Action Fund;  we continue to welcome applications
from all areas of Argyll and Bute for funding from the Community Action
Fund. 13 registered charities have received an award from the fund of up to
£500 so far in 2023/24,  including Dunoon Burgh Hall Trust and Bute Island
Radio,
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
20
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Page 47

SUMMARY REPORT
CULTURE, HERITAGE AND ARTS ASSEMBLY,
ARGYLL AND ISLES (CHARTS)
BUTE & COWAL
•‘To raise our profile as a centre for
cultural activity and vibrant and sustainable
creative sector’
•Argyll & Bute Council Economic Strategy
2019-2023
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Agenda Item
6

Page 48

CHARTS – PARTNERSHIP WORKING
& REGIONAL IMPACT
• We support Argyll and Bute’s culture, heritage and arts sector
under 4 strategic areas, Achieve, Connect, Promote, Sustain:
• Key project supporters are the National Lottery Heritage Fund,
Creative Scotland, the Art Fund, Bòrd na Gàidhlig, Museums and
Galleries Scotland and the Scottish Government (islands)
• National collaborators are the School of Innovation and
Technology at the Glasgow School of Art, St Andrews University,
University of Glasgow
• Key regional partners include Live Argyll, the Argyll and Bute
Tourism Cooperative and the Argyll and Bute Museum and
Heritage Forum
• We support 700+ professional members, including individuals,
cultural organisations and venues (see map)
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Argyll Aspires - 94 secondary school pupils in Bute and Cowal gain skills and insights into museums and heritage
employability, including collaboration with Mount Stuart and Inveraray Estates (2023)
Funder: National Lottery Heritage Fund 2023
Partners: Developing Young Workforce, Argyll and Bute Council
Exhibition Traineeship - The Argyll Collection, routes to employability project, creates one paid opportunity to gain
qualifications in the heritage sector, working alongside professionals, including venues Dunoon Burgh Hall and Mount Stuart,
Bute (Dec 23-April 24)
Funder: National Lottery Heritage Fund 2023
Partner: Argyll and Bute Council
Reflect, Remembering Together – artist supported community projects create places of memory across 4 Argyll
locations as part of a national post-covid memorial programme (Nov 23-July 24)
Bute – 2 community projects including artist collaboration with Fyne Futures, and Story Wagon to target refugees.
£33k awarded Nov 23.
Our Community Reflects Day (summer 24), will include participants across the 4 Reflect Argyll locations in digitally
streamed and in-person celebration of community achievement events. 
Funder : The Scottish Government 22-24
Partners, Greenspace Scotland, Argyll and Bute Council
Heritage Horizons – outcome. 650 young people celebrated achievement and new qualifications, from activities and work
placements created in the museums and heritage sector in Argyll,  including Dunoon Burgh Hall & Castle House Museum,
Dunoon (May 22)
Funder: The Scottish Power Foundation 2022
Partners, Argyll and Bute Museum and Heritage Forum
CHARTS -
LOCAL
IMPACT
HIGHLIGHTS
BUTE
& COWAL
22/23 
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ARGYLL ASPIRES 2023
Rothesay Academy supported by Dunoon
Grammar School pupils, designed their
own exhibition at Mount Stuart, Bute,
selecting artworks from the Argyll
Collection.
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Page 51

THE ARGYLL
COLLECTION,
RECONNECTED 23-25
• £50k fundraised from the Art
Fund (UK) to review cultural
value and build awareness of
the Argyll Collection
• Youth training and community
activities supported by the
National Lottery Heritage
Fund and Gannochy Trust
• Condition checking 173
council owned art works in
every school and library
• Collaborators, St Andrews
University, University of
Glasgow 
• Partners, Argyll and Bute
Council, Education
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GAELIC LANGUAGE & CULTURE
HIGHLIGHTS 23/24
• Gaelic Culture Strategy consultation and events inc. Dunoon
Burgh Hall, Campbeltown Museum and the Rockfield Centre,
Oban.
• Building relationships between Argyll and Ireland – CHARTS
commended by Bòrd na Gàidhlig.
• Colmcille/ St Columba Exhibition and Events Tour inc.
Campbeltown Museum, Islay Gaelic Centre, Kilmartin Museum,
Iona Community Hall, the Rockfield Centre, Oban, and Donegal
Museum.
• Dedicated Gaelic Culture Officer, with report inc. to the Gaelic
Policy Lead Group,  Argyll and Bute Council. Funder Bòrd na
Gàidhlig.
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CHARTS grows local opportunity, creating work in partnership with others regionally
and nationally to support and raise the profile of the cultural sector in Argyll and Bute.
Argyll and Bute Council support @ £75k (22-23), enabled extra CHARTS income
generation for direct sector distribution across local areas of £452,438.
Since 2020 CHARTS has fundraised more than £1.35m in total - including and due to
annual Council investment (2020-24).
CHARTS role is vital for education, employment, social and economic development.
Argyll and Bute Council investment brings significant return.
For further information, contact
Seymour Adams, Vice-Chair, CHARTS Board at,
Seymour@chartsargyllandisles.org
https://www.chartsargyllandisles.org
For project details see the CHARTS Annual Review 2022-23
CHARTS is a SCIO registered in Scotland SC049113
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1 
ARGYLL AND BUTE COUNCIL BUTE AND COWAL AREA
COMMITTEE 
CUSTOMER SUPPORT SERVICES   5 DECEMBER 2023 
AREA PERFORMANCE REPORT – FQ2 2023/24 
1.0 BACKGROUND 
1.1 This paper presents the Area Performance Report for Financial Quarter 2 2023/24
(July to September 2023) and illustrates the agreed performance measures.   
1.2 The features of the Performance Report are as follows:- 
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is colour coded to identify the level of
reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white 
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and four previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the Responsible Officer.
o Where possible performance is presented at both Area and Council
level. 
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee. 
1.4 To improve the response to performance queries, it is requested that either the
Responsible Named Officer or Sonya Thomas are contacted once the Quarterly
Performance Report is received with any queries. This should enable some
queries being resolved or clarified prior to the Area Committee meeting, and
therefore being carried forward as Actions at a subsequent meeting. 
1.5 As part of our improvements to performance reporting and making best use of the
digital technology available to us, officers have developed new, online scorecards
for members to view performance data.  These were well received by members at
a recent seminar and will be made available, as requested, for the December Area
Committees, with training provided in advance. 
Page 55 Agenda Item 7

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2 
2.0 RECOMMENDATIONS 
2.1 It is recommended that the Area Committee – 
a) Notes and considers the performance and supporting commentary as
presented. 
b) Upon receipt of the Quarterly Performance Report the Area Committee
contact either the Responsible Named Officer or Sonya Thomas with any
queries. 
c) Note that work is ongoing and to respond to Sonya Thomas with requests
or comments regarding the layout and format of the Performance Report. 
3.0 IMPLICATIONS 
3.1 Policy All of the indicators in this report are based on 
agreed Council policy.
3.2 Financial All indicators with financial implications are actively  
managed through agreed budget monitoring 
processes.
3.3 Legal All appropriate legal implications are complied with.
3.4 HR All HR implications are actively managed    
through agreed Wellbeing and Management 
monitoring processes.
3.5 Fairer Scotland Duty See below.
3.5.1 Equalities All activities comply with Equal Opportunities/Fairer 
Scotland Duty policies and obligations.
3.5.2 Socio-economic Duty All activities comply with the council’s socio- 
economic duty.
3.5.3 Islands Duty All activities comply with the council’s islands 
duty.
3.6 Climate Change The Council is committed to working towards net 
zero.
3.7 Risk Without this information Elected Members are less  
informed of activities within their area.
3.8 Customer Service All activities with customer feedback or insight are  
rigorously monitored for improvement. 
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services 
Jane Fowler
Head of Customer Support Services
1 November 2023 
For further information, please contact:
Sonya Thomas
Organisation Development Project Officer - Customer Support Services
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3 
01546 604454 
Appendix 1: FQ2 2023/24 B&C Performance Report 
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Appendix 1
Page 1 
Bute and Cowal 
FQ2 2023/24 Overall Performance Summary 
The information presented is a summary of the agreed measures. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.  
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Page 2 
Performance Reporting
Performance Reporting .............................................................................................................................................................................................................................. 1
All Areas ................................................................................................................................................................................................... Error! Bookmark not defined.
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Bute and Cowal ...................................................................................................................................................... 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Bute and Cowal .............................................................................................................................................................................. 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................. 10
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 11
Dog fouling – total number of complaints – Bute and Cowal ..................................................................................................................................................... 11
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 11
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 12
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 13
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 13
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 14
Maximise the percentage of 16-19 years olds participating in education, training or employment – Bute and Cowal .......................................................... 14
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 14
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Number of affordable social sector new builds completed per annum – Bute and Cowal ....................................................................................................... 16
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Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 18
Percentage of pre-planning application enquiries processed within 20 working days – Bute and Cowal ................................................................................ 18
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 18
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 20
Householder planning applications – average number of weeks to determine – Bute and Cowal ........................................................................................... 20
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 20
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 22
COI – Number of new homeless applicants who required temporary accommodation this period ......................................................................................... 22
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 23
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 23
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 24
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 24
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 25
Street lighting – percentage of faults repaired within 10 days – Bute and Cowal ..................................................................................................................... 25
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 25
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 27
Total number of complaints regarding waste collection – Bute ................................................................................................................................................. 27
Total number of complaints regarding waste collection – Cowal ............................................................................................................................................... 27
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 28
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 29
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 29
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 29
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 30
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 30
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Page 4 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 32
COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 32
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 33
LEAMS (Local Environment Audit and Management System) – Bute ......................................................................................................................................... 33
LEAMS (Local Environment Audit and Management System) – Cowal ...................................................................................................................................... 33
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 34
Making It Happen ............................................................................................................................................................................................................................. 35
Teacher sickness absence – Bute and Cowal ............................................................................................................................................................................... 35
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 35
Making It Happen ............................................................................................................................................................................................................................. 36
LGE staff (non-teacher) sickness absence – Bute and Cowal ...................................................................................................................................................... 36
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 36
Making It Happen ............................................................................................................................................................................................................................. 37
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 37 
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Page 5 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Maximise distribution of Scottish Welfare Fund 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ2 2022/23 95.3% 115.1% Green
FQ3 2022/23 95.3% 129.2% Green
FQ4 2022/23 95.3% 144.0% Green
FQ1 2023/24 95.3% 112.9% Green
FQ2 2023/24 95.3% 134.3% Green 
Performance in FQ2 has exceeded the target and actual has increased since the last reporting period. 
FQ2 Comment 
From 1st April 2023 to 30th September 2023 our Scottish Welfare Fund (SWF) spend is £307,746 which is an overspend of £78,606 on our profiled amount.
Applications are slightly less than the same period last year however spend has increased by 15%.  This is attributed to expenditure on Crisis Grants which is based
on benefit income rates.  These were uprated by 10.1% in April 2023, so the amount paid out in crisis grant support has increased.  The service is currently
forecasting an overspend of £200k for the year.
Responsible person: Fergus Walker 
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Page 6 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ2 2022/23 100% 100% Green
FQ3 2022/23 100% 100% Green
FQ4 2022/23 100% 95% Red
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green 
This indicator for FQ2 has met the target with no change in performance since the last reporting period. 
FQ2 Comment
This is a voluntary survey with no obligation for clients to respond either in full or in part.  It is also common for incomplete returns to be received.  In FQ2
2023/24, 19 survey forms were distributed to clients.  14 were returned.  Of these 14 returns, 11 responded to the question relating to being better able to deal
with their financial problems.  Of these 11 responses, all 11 responded positively, whilst 0 responded negatively.  Accordingly, 100% of clients that responded were
positive about their experience i.e. no negative comments or responses were received.
Responsible person: Lee Roberts 
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Page 7 
Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 517 No target 
FQ3 2022/23 No target 403 No target
FQ4 2022/23 No target 415 No target
FQ1 2023/24 No target 296 No target
FQ2 2023/24 No target 257 No target 
This indicator for FQ2 shows the number of parking penalty notices has decreased since the last reporting period. 
FQ2 Comment
Lining and signage continues to deteriorate leaving many areas unenforceable.  Event participation through season reduced time spent on enforcement.  Warden
assisting H&L and OLI.
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 2,124 No target 
FQ3 2022/23 No target 1,343 No target
FQ4 2022/23 No target 1,332 No target
FQ1 2023/24 No target 1,816 No target
FQ2 2023/24 No target 1,172 No target 
This indicator for FQ2 shows the number of parking penalty notices has decreased significantly since the last reporting period. 
FQ2 Comment
OLI requiring assistance from other areas for cash collection.  Lining and signage issues continue to hamper enforcement duties.  Wardens have been assisting in
installing new PAYD machines throughout season – Bute, MAKI and OLI.
Responsible person: Hugh O’Neill
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Page 8 
Corporate Outcome No.2 – People live in safer and stronger communities 
Car parking income to date – Bute and Cowal 
Performance is presented cumulatively for both Area and Council-wide levels.  For individual car parks, the income is presented on a quarterly basis. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ2 2022/23 £53,904 £13,203 Red
FQ3 2022/23 £70,063 £29,825 Red
FQ4 2022/23 £85,667 £42,381 Red
FQ1 2023/24 £20,912 £13,741 Red
FQ2 2023/24 £52,197 £34,027 Red 
This indicator for FQ2 shows the cumulative amount of income collected is lower than the cumulative target.  There is no performance trend as this data is
cumulative.  
FQ2 Comment
The purpose for car parking charging is to effectively manage vehicular traffic in and around our town and is not about Income Generation.  Our current predicted
outcome is based on data over several years which has now been skewed by Covid.  Our vehicle count for the whole of ABC is approx.  10% less than pre-Covid
which will also impact on the potential income.  However, other factors such as the weather and cost of living crisis will also have an impact as well as fuel prices.
When there are any known reasons that could affect potential income, these will be noted in advance to the Committee. 
Going forward the Committee are asked to note the following factor that will affect car parking income in the B&C area: 
• Coal Pier has (incomplete) electric charger installs (from FQ2) which is affecting 8 bays. 
Responsible person: Hugh O’Neill 
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Page 9 
Actual quarterly income collected in Bute and Cowal for FQ1 and FQ2. 
Car Park Location FQ1 Actual FQ2 Actual
Guildford Street, Rothesay £461 -£19
Church Street, Dunoon £1,232 £2,480
Swimming Pool, Dunoon £1,695 £2,703
Dunoon Pier £1,167 £880
Moir Street, Dunoon £3,149 £4,973
Argyll Street, Dunoon £2,215 £4,678
Jane Villa, Dunoon £3,822 £4,592
B&C (parking permits) £0 £0
Total £13,741 £20,287 
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Appendix 1
Page 10 
Car parking income to date – Argyll and Bute 
Performance is presented cumulatively for both Area and Council-wide levels. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ2 2022/23 £625,430 £491,453 Red
FQ3 2022/23 £812,919 £709,585 Red
FQ4 2022/23 £993,968 £817,788 Red
FQ1 2023/24 £234,056 £253,705 Green
FQ2 2023/24 £584,204 £486,151 Red 
This indicator for FQ2 shows the cumulative amount of income collected is significantly lower than the cumulative target.  There is no performance trend as this
data is cumulative. 
FQ2 Comment
The purpose for car parking charging is to effectively manage vehicular traffic in and around our town and is not about Income Generation.  Our current predicted
outcome is based on data over several years which has now been skewed by Covid.  Our vehicle count for the whole of ABC is approx.  10% less than pre-Covid
which will also impact on the potential income.  However, other factors such as the weather and cost of living crisis will also have an impact as well as fuel prices.
When there are any known reasons that could affect potential income, these will be noted in advance to the Committee.
Going forward the Committee are asked to note the following factors that will affect car parking income: 
B&C: Coal Pier has (incomplete) electric charger installs (from FQ2) which is affecting 8 bays.
H&L: Glen Loin 2 has (incomplete) electric charger installs (from June), which is affecting 6 bays.  Glen Loin 2 also has toilets/recycling bins reducing bays
(from FQ1 onwards).
MAKI: No issues.
OLI: Corran Halls 1 has (incomplete) electric charger installs (from FQ1) which is affecting 15 bays.  North Pier car park closures for cruise ship visits (FQ1
onwards).
All Areas: As agreed at Full Council car parking charges will be suspended for the two-week period prior to Christmas day.  Winter festivals, Christmas light switch
on events which are in line with historical practice. 
Responsible person: Hugh O’Neill 
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Corporate Outcome No.2 – People live in safer and stronger communities 
Dog fouling – total number of complaints – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 15 No target 
FQ3 2022/23 No target 19 No target
FQ4 2022/23 No target 25 No target
FQ1 2023/24 No target 13 No target
FQ2 2023/24 No target 11 No target 
This indicator for FQ2 shows the number of dog fouling complaints has decreased since the last reporting period. 
FQ2 Comment
The number of dog fouling complaints in Bute and Cowal remains low again this quarter with Bute receiving only 4 complaints and Cowal 7 complaints.  This is very
good and shows that the Wardens' presence is making a difference.
Responsible person: Tom Murphy 
Dog fouling – total number of complaints – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 45 No target 
FQ3 2022/23 No target 47 No target
FQ4 2022/23 No target 77 No target
FQ1 2023/24 No target 60 No target
FQ2 2023/24 No target 51 No target 
This indicator for FQ2 shows the number of dog fouling complaints has decreased since the last reporting period. 
FQ2 Comment
The total number of dog fouling complaints has reduced again this quarter from 60 to 51.  The Warden Service will continue to monitor and patrol as well as
liaising with outside parties in an effort to reduce this further.  There were 2 dog fouling fines issued this quarter both in the Helensburgh and Lomond area.
Responsible person: Tom Murphy
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ2 2022/23 100% 100% Green
FQ3 2022/23 100% 100% Green
FQ4 2022/23 100% 100% Green
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green 
This indicator for FQ2 has met the target with no change in performance since the last reporting period. 
FQ2 Comment
Each care experienced child and young person enrolled in an authority school has tracking and monitoring plans in place via our SEEMIS database.  Data collated
includes attendance, exclusion, progress and attainment and wellbeing information.  Our systems continue to be refined to ensure data is relevant and supports
early intervention.  Improvements to date include programme of data driven dialogue between Designated Managers and the Virtual Head Teacher, discreet
identification of CECYP for class teachers and appropriate data sharing with partner agencies. Raising the profile of our CECYP has led to an increased awareness of
this cohort, positively impacting on personalised support.
Responsible person: Louise Chisholm 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ2 2022/23 +/-5.00% 0.98% Green
FQ3 2022/23 +/-5.00% 6.09% Red
FQ4 2022/23 +/-5.00% -2.56% Green
FQ1 2023/24 +/-5.00% 5.00% Green
FQ2 2023/24 +/-5:00% -7.07% Red 
This indicator for FQ2 is below the +/-5.00% target variance and performance has decreased since the last reporting period. 
FQ2 Comment
The overall food cost percentage variance is -7.07%, which is outwith the target variance.  The new cashless catering system has resulted in more accurate
reporting of figures.  We will continue to monitor those schools that have a variance outwith the +/-5.00% target.
B&C 5.60%
H&L -1.55%
MAKI -2.77%
OLI 6.27%
Responsible person: Christine Boyle 
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Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 94.00% 94.36% Green 
FQ3 2022/23 94.00% 92.17% Red
FQ4 2022/23 94.00% 91.80% Red
FQ1 2023/24 94.00% 92.19% Red
FQ2 2023/24 94.00% 94.34% Green 
This indicator for FQ2 is above target and performance has increased since the last reporting period. 
FQ2 Comment
As of 14th October 2023, the Participation figure (in employment, training or education) for 16-19 year-olds in Bute and Cowal was 900 young people, which
equates to 94.34%.  This is 0.34% above target and 1.26% below the 2022/23 annual Argyll and Bute Participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023.  The Participation figure of 94.34% for FQ2 of 2023/24 is an increase of 2.15% on the Participation figure for
FQ1.
Responsible person: Jennifer Crocket 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 94.00% 93.90% Red 
FQ3 2022/23 94.00% 93.90% Red
FQ4 2022/23 94.00% 93.62% Red
FQ1 2023/24 94.00% 93.75% Red
FQ2 2023/24 94.00% 95.94% Green 
This indicator for FQ2 is above target however performance has increased since the last reporting period. 
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FQ2 Comment
As of 14th October 2023, the Participation figure (in employment, training or education) for 16-19 year-olds across the whole of Argyll and Bute was 4,112 young
people, which equates to 95.94%.  This is 1.94% above target and 0.34% above the 2022/23 annual Argyll and Bute Participation figure of 95.60%, which was
released by Skills Development Scotland at the end of August 2023.  The Participation figure of 95.94% for FQ2 of 2023/24 is an increase of 2.19% on the
Participation figure for FQ1.
Responsible person: Jennifer Crocket 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Bute and Cowal 
Reporting Period Target Actual Status
FQ2 2022/23 0 0 Green
FQ3 2022/23 0 0 Green
FQ4 2022/23 0 0 Green
FQ1 2023/24 0 0 Green
FQ2 2023/24 0 0 Green 
This indicator for FQ2 shows the number of completions has met the target for the reporting period. 
FQ2 Comment
No units scheduled for completion this quarter.
Responsible person: Kelly Ferns 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ2 2022/23 48 48 Green
FQ3 2022/23 37 37 Green
FQ4 2022/23 67 67 Green
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green 
This indicator for FQ2 shows the number of completions has met the target for the reporting period. 
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FQ2 Comment
B&C: No units scheduled for completion in FQ2.  H&L: No units scheduled for completion in FQ2.  MAKI: No units scheduled for completion in FQ2.  OLI: There
were 40 completions achieved through LINK/C-urb.  24 of these for social rent and 16 for New Supply Shared Equity (NSSE).  There were 31 general needs
properties (5 x 1bed, 18 x 2bed, 6 x 3bed and 2 x 4bed); 5 Particular needs properties (4 x 1bed and 1 x 2bed) and 4 Amenity properties (1 x 1bed and 3 x 2bed).
B&C 0
H&L 0
MAKI 0
OLI 40
Responsible person: Kelly Ferns 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 75.0% 45.5% Red 
FQ3 2022/23 75.0% 50.0% Red
FQ4 2022/23 75.0% 55.6% Red
FQ1 2023/24 75.0% 27.3% Red
FQ2 2023/24 75.0% 16.7% Red 
This indicator for FQ2 is below target and performance has decreased since the last reporting period. 
FQ2 Comment
Performance across Development Management continues to be impacted by an extended period of operating with key staff vacancies and a backlog of casework
from the pandemic.  The introduction of NPF4 in February 2023 by The Scottish Government and the subsequent progression of the Council's proposed LDP2 in
June 2023 has further impacted on productivity and required a significant volume of casework to be re-assessed against the emerging policy background.  During
this reporting period available resource has been prioritised towards the resolution of statutory casework - the effect of this will be a detrimental impact on non-
statutory casework including an extended time period to respond to pre-application enquiries.  12 PREAPP’s were closed during FQ2, including several long-
standing enquiries.  41.7% were processed within 6 weeks.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 75.0% 64.7% Red 
FQ3 2022/23 75.0% 52.5% Red
FQ4 2022/23 75.0% 55.4% Red
FQ1 2023/24 75.0% 47.5% Red
FQ2 2023/24 75.0% 49.1% Red 
This indicator for FQ2 is below target however performance has increased slightly since the last reporting period. 
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FQ2 Comment
Performance across Development Management continues to be impacted by an extended period of operating with key staff vacancies and a backlog of casework
from the pandemic.  The introduction of NPF4 in February 2023 by The Scottish Government and the subsequent progression of the Council's proposed LDP2 in
June 2023 has further impacted on productivity and required a significant volume of casework to be re-assessed against the emerging policy background.  During
this reporting period available resource has been prioritised towards the resolution of statutory casework - the effect of this will be a detrimental impact on non-
statutory casework including an extended time period to respond to pre-application enquiries.  106 PREAPP’s were closed during FQ2, including several long-
standing enquiries.  62% were processed within 6 weeks.
Responsible person: Peter Bain 
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Page 20 
Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 8.0 weeks 10.6 weeks Red 
FQ3 2022/23 8.0 weeks 8.1 weeks Red
FQ4 2022/23 8.0 weeks 20.2 weeks Red
FQ1 2023/24 8.0 weeks 30.1 weeks Red
FQ2 2023/24 8.0 weeks 28.3 weeks Red 
This indicator for FQ2 has not met the target however performance has increased since the last reporting period. 
FQ2 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across Development Management continues to be impacted by an extended period of operating with key staff vacancies and a backlog of casework
from the pandemic.  The introduction of National Planning Framework 4 in February 2023 by The Scottish Government and the subsequent progression of the
Council's proposed Local Development Plan 2 in June 2023 has further impacted on productivity and required a significant volume of casework to be re-assessed
against the emerging policy background.  Improving resource availability has allowed the focus of the DM Service to move from addressing the most urgent
applications to also addressing the wider backlog of application casework. The determination of a higher-than-normal volume of older cases has a significant
impact on "average time taken" performance measures, as a relatively small number of cases can readily skew the outcome.  This is evidenced in that the
performance time to determine the 10 Householder applications was 28.3 weeks.  50% of the Householder Applications determined in FQ2 were less than 6
months old at the time of determining, taking an average time of 11.6 weeks.
Responsible person: Peter Bain 
Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 8.0 weeks 13.1 weeks Red 
FQ3 2022/23 8.0 weeks 12.0 weeks Red
FQ4 2022/23 8.0 weeks 17.3 weeks Red
FQ1 2023/24 8.0 weeks 21.6 weeks Red
FQ2 2023/24 8.0 weeks 18.1 weeks Red
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This indicator for FQ2 has not met the target however performance has increased since the last reporting period. 
FQ2 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across Development Management continues to be impacted by an extended period of operating with key staff vacancies and a backlog of casework
from the pandemic.  The introduction of National Planning Framework 4 in February 2023 by The Scottish Government and the subsequent progression of the
Council's proposed Local Development Plan 2 in June 2023 has further impacted on productivity and required a significant volume of casework to be re-assessed
against the emerging policy background.  Improving resource availability has allowed the focus of the DM Service to move from addressing the most urgent
applications to also addressing the wider backlog of application casework.  The determination of a higher-than-normal volume of legacy cases has a significant
impact on "average time taken" performance measures, as a relatively small number of cases can readily skew the outcome.  This is evidenced in that the
performance time to determine the 83 Householder applications was 18.1 weeks, however if the four legacy applications are excluded, the time taken would have
been 15.4 weeks.  Of the Householder Applications determined in FQ2, 81% of applications determined were less than 6 months old at the time of determining,
taking an average time of 11.6 weeks.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 28 No target 
FQ3 2022/23 No target 41 No target
FQ4 2022/23 No target 30 No target
FQ1 2023/24 No target 32 No target
FQ2 2023/24 No target 36 No target 
This indicator for FQ2 shows the number of applicants has increased since the last reporting period. 
FQ2 Comment
During FQ2, the housing service provided temporary accommodation for 36 new homeless households.  B&C: 12 households (1 x Registered Social Landlord
Property, 1 x Private Sector Property, 10 x Serviced Accommodation).  H&L: 5 households (1 x Private Sector Property, 1 x Serviced Accommodation, 2 x Bed &
Breakfast, 1 x Council Retained Flat).  MAKI: 3 households (2 x Private Sector Properties, 1 x Bed & Breakfast).  OLI: 16 households (1 x Registered Social Landlord
Property, 2 x Private Sector Properties, 1 x Serviced Accommodation, 1 x Bed & Breakfast, 11 x Supported Accommodation). 
Please note: 
• The Registered Social Landlord and Private Rented Sector properties are leased by the Council and sub-let to homeless households as temporary
accommodation.
• Serviced Accommodation is available in Cowal and Helensburgh and is for single people providing an en-suite bedroom and shared kitchen facilities.
• Supported accommodation is provided in Lorn by Blue Triangle Housing Association. 
B&C 12
H&L 5
MAKI 3
OLI 16
Responsible person: Morven Macintyre 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 20.0% 22.2% Green 
FQ3 2022/23 20.0% 19.4% Red
FQ4 2022/23 20.0% 22.5% Green
FQ1 2023/24 20.0% 10.8% Red
FQ2 2023/24 20.0% 26.5% Green 
This indicator for FQ2 is above target and performance has increased significantly since the last reporting period. 
FQ2 Comment
FQ2 is showing a significant increase from the previous quarter and above target.  This is mainly due to the Structures Framework contact award which was
awarded to 10 successful suppliers, 5 of which were local suppliers.  The Procurement, Commercial and Contract Management Team (PCCMT) will continue to
support local suppliers by providing useful information on the Council's website.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ2 2022/23 No target 30 No target
FQ3 2022/23 No target - No target
FQ4 2022/23 No target 43 No target
FQ1 2023/24 No target - No target
FQ2 2023/24 No target 37 No target 
This indicator is reported in FQ2 and FQ4. 
This indicator for FQ2 shows the number of community benefits has decreased since the last reporting period. 
FQ2 Comment
37 Community Benefits have been achieved through Contract Management, Contract Awards and the Request List during the period from 1st April 2023 to 30th
September 2023.  PCCMT will continue to work closely with our suppliers to deliver additional social, economic and environmental value to our society.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 75% 65% Red 
FQ3 2022/23 75% 33% Red
FQ4 2022/23 75% 30% Red
FQ1 2023/24 75% 54% Red
FQ2 2023/24 75% 45% Red 
This indicator for FQ2 is below target however performance has decreased since the last reporting period. 
FQ2 Comment
Overall Argyll and Bute performance figure of 43% during a period where annual leave and sickness absence have been prevalent in the small lighting team.  This
has had a negative Impact on our performance this quarter.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 75% 48% Red 
FQ3 2022/23 75% 30% Red
FQ4 2022/23 75% 32% Red
FQ1 2023/24 75% 37% Red
FQ2 2023/24 75% 43% Red 
This indicator for FQ2 is below target however performance has increased slightly since the last reporting period. 
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FQ2 Comment
We maintain 14,442 street lights throughout Argyll and Bute, including the islands.  Some street lighting faults cannot be fixed by the Street Lighting Team and we
require assistance from power suppliers (SSE or Scottish Power) or our Roads colleagues/external contractors to repair underground cable faults and power supply
issues.  These type faults are often reported as single dark lamps but following attendance/investigation they can be identified as more serious problems that will
take longer to repair.  On average throughout the year approximately 98.8% of our street lights are operating/functioning as designed.  Our Maintenance Team
comprises 3x Street Lighting Electricians, 1x Clerk of Works/Inspector and 1x Trainee Team Leader.  At present around 95% of assets have been upgraded to
Energy Efficient and more reliable LED Luminaires.  Works are continuing to convert/upgrade the rest of our inventory.
Responsible person: Tom Murphy 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 4 No target 
FQ3 2022/23 No target 1 No target
FQ4 2022/23 No target 3 No target
FQ1 2023/24 No target 1 No target
FQ2 2023/24 No target 0 No target 
This indicator for FQ2 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ2 Comment
There were no waste collection complaints received this quarter for the Isle of Bute, given the number of properties serviced this is excellent.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 8 No target 
FQ3 2022/23 No target 1 No target
FQ4 2022/23 No target 3 No target
FQ1 2023/24 No target 9 No target
FQ2 2023/24 No target 20 No target 
This indicator for FQ2 shows the number of waste collection complaints has increased since the last reporting period. 
FQ2 Comment
There were 20 waste collection complaints received this quarter in the Cowal area, this is still a very good level of service given the number of properties serviced.
Responsible person: Tom Murphy 
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Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 65 No target 
FQ3 2022/23 No target 35 No target
FQ4 2022/23 No target 53 No target
FQ1 2023/24 No target 67 No target
FQ2 2023/24 No target 101 No target 
This indicator for FQ2 shows the number of waste collection complaints has increased since the last reporting period. 
FQ2 Comment
Overall, a very good level of service has been provided this quarter given the number of bins serviced, domestic, recycling, food and glass.
Responsible person: Tom Murphy 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 45.0% 50.5% Green 
FQ3 2022/23 45.0% 56.7% Green
FQ4 2022/23 45.0% 52.0% Green
FQ1 2023/24 45.0% 47.6% Green
FQ2 2023/24 45.0% 59.8% Green 
This indicator for FQ1 is above target however performance has increased since the last reporting period. 
FQ2 Comment
59.8% recycling, composting and recovery (53.6% recycling/composting plus 6.2% recovery).  Figures skewed to an extent this quarter due to Renewi using
significant quantities of stockpiled clean rubble, soils and stones for permanent haul roads within Dalinlongart waste and recycling facility (by Dunoon) plus for
engineering restoration works at Lingerton waste and recycling facility (by Lochgilphead).
Responsible person: John Blake  
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 58.1% No target 
FQ3 2022/23 No target 67.4% No target
FQ4 2022/23 No target 61.9% No target
FQ1 2023/24 No target 53.0% No target
FQ2 2023/24 No target 68.7% No target 
This indicator for FQ2 shows the percentage of waste recycled has increased since the last reporting period.
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FQ2 Comment
68.7% recycling, composting and recovery (59.7% recycling/composting plus 9.0% recovery).  Figures skewed to an extent this quarter due to Renewi using
significant quantities of stockpiled clean rubble, soils and stones for permanent haul roads within Dalinlongart waste and recycling facility (by Dunoon)  plus for
engineering restoration works at Lingerton waste and recycling facility (by Lochgilphead).
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 34.7% No target 
FQ3 2022/23 No target 43.5% No target
FQ4 2022/23 No target 35.9% No target
FQ1 2023/24 No target 39.2% No target
FQ2 2023/24 No target 35.6% No target 
This indicator for FQ2 shows the percentage of waste recycled has decreased since the last reporting period. 
FQ2 Comment
Recycling and composting rate of 35.6% which is less than previous quarter but higher than same quarter in previous year.  Year to date recycling and composting
rate is 37.3%.Responsible person: John Blake 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 41.0% No target 
FQ3 2022/23 No target 37.5% No target
FQ4 2022/23 No target 34.5% No target
FQ1 2023/24 No target 40.1% No target
FQ2 2023/24 No target 41.6% No target
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This indicator for FQ2 shows the percentage of waste recycled has increased slightly since the last reporting period. 
FQ2 Comment
Recycling and composting rate of 41.6% which is more than previous quarter and similar to same quarter in previous year.  Year to date recycling and composting
rate is 40.9%.
Responsible person: John Blake 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 5,550 4,947 Green 
FQ3 2022/23 5,100 3,882 Green
FQ4 2022/23 5,000 4,610 Green
FQ1 2023/24 5,850 5,075 Green
FQ2 2023/24 5,550 5,510 Green 
This indicator for FQ2 is below target (lowest is best). 
FQ2 Comment
Just within target although an increase in tonnage to landfill compared to previous quarter and same quarter in previous year.  Landfill tonnages increased in PPP
and Helensburgh and Lomond areas during the quarter which covers the busy summer period when tonnages can fluctuate more.
Responsible person: John Blake 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 73 78 Green 
FQ3 2022/23 73 80 Green
FQ4 2022/23 73 79 Green
FQ1 2023/24 73 79 Green
FQ2 2023/24 73 76 Green 
This indicator for FQ2 is above target however performance has decreased slightly since the last reporting period. 
FQ2 Comment
The LEAMS figure for the Isle of Bute has again exceeded the target figure of 73.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Cowal
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 73 76 Green 
FQ3 2022/23 73 76 Green
FQ4 2022/23 73 77 Green
FQ1 2023/24 73 77 Green
FQ2 2023/24 73 77 Green 
This indicator for FQ2 is above target with no change in performance since the last reporting period. 
FQ2 Comment
Again, this quarter in the Cowal area there is a very good level of street cleanliness, with all 3 months showing a figure of 77.
Responsible person: Tom Murphy
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LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 73 82 Green 
FQ3 2022/23 73 83 Green
FQ4 2022/23 73 83 Green
FQ1 2023/24 73 84 Green
FQ2 2023/24 73 83 Green 
This indicator for FQ2 is above target however performance has decreased slightly since the last reporting period. 
FQ2 Comment
The overall score for street cleanliness this month is again high and exceeds the target figure.  This shows a very good level of service is being provided by the
teams in each of the areas.
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Making It Happen 
Teacher sickness absence – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 1.36 days No target 
FQ3 2022/23 No target 2.36 days No target
FQ4 2022/23 No target 3.61 days No target
FQ1 2023/24 No target 3.64 days No target
FQ2 2023/24 No target 2.00 days No target 
This indicator for FQ2 shows the number of sickness absence days has decreased since the last reporting period. 
FQ2 Comment
The number of work days lost this quarter is less than last quarter but an increase of 0.64 of a day on the same quarter last year.  Most days lost were due to
Medical Treatment.
Responsible person: Jennifer Crocket 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 1.22 days No target 
FQ3 2022/23 No target 1.70 days No target
FQ4 2022/23 No target 2.48 days No target
FQ1 2023/24 No target 2.15 days No target
FQ2 2023/24 No target 1.25 days No target 
This indicator for FQ2 shows the number of sickness absence days has decreased since the last reporting period. 
FQ2 Comment
Overall, the number of work days lost is significantly less than last quarter (0.90) and around the same as the same quarter last year.  Most days lost were due to
Stress/Mental Health/Depression.  The top reasons within this category are Stress, Bereavement, Anxiety.
Responsible person: Jennifer Crocket (B&C and MAK) and Wendy Brownlie (H&L and OLI)
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Making It Happen 
LGE staff (non-teacher) sickness absence – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 3.76 days No target 
FQ3 2022/23 No target 3.97 days No target
FQ4 2022/23 No target 4.65 days No target
FQ1 2023/24 No target 4.46 days No target
FQ2 2023/24 No target 3.50 days No target 
This indicator for FQ2 shows the number of sickness absence days has decreased since the last reporting period. 
FQ2 Comment
The number of work days lost is significantly less (0.96) than last quarter and a quarter of a day less than the same quarter last year.
Responsible person: Carolyn Cairns 
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 No target 3.66 days No target 
FQ3 2022/23 No target 3.65 days No target
FQ4 2022/23 No target 4.04 days No target
FQ1 2023/24 No target 3.53 days No target
FQ2 2023/24 No target 3.18 days No target 
This indicator for FQ2 shows the number of sickness absence days has decreased since the last reporting period. 
FQ2 Comment
Overall, work days lost is 0.35 of a day less than last quarter and 0.48 days less than the same quarter last year.  For every area Stress/Mental Health/Depressions
is the biggest reason for work days lost.  The top reasons within this category are Stress, Depression and Anxiety.
Responsible person: Carolyn Cairns 
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Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ2 2022/23 70.0% 75.4% Green 
FQ3 2022/23 70.0% 72.5% Green
FQ4 2022/23 70.0% 72.2% Green
FQ1 2023/24 70.0% 80.7% Green
FQ2 2023/24 70.0% 72.1% Green 
This indicator for FQ2 is above target however performance has decreased since the last reporting period. 
FQ2 Comment
In FQ2 there was 38,640 transactions dealt with by Customer Service Agents (27.9%) and 99,684 automated or self-service transactions (72.1%) so the 70.0%
target was exceeded.
Responsible person: Robert Miller  
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\  
Argyll & Bute Council Area Committee       
Date of Meeting:   December 
Title of Report:  Health & Social Care Partnership- Performance Report- FQ1 (April - June
2023/24) 
Presented by: as noted at area committee    
The Area Committee is asked to consider the following:
 performance for FQ1 (April - June 2023/24) 
 the summary overview of the Heads of Service Performance update 
 performance update on the National Health & Wellbeing Outcomes and
Ministerial Steering Group Integration Indicators (Appendix 1)
 System Pressure Report for August 2023 (Appendix 2)
 Delayed Discharge Sitrep for August 2023 (Appendix 3) 
EXECUTIVE SUMMARY 
This report details performance for FQ1 (April – June) 2023/24, the performance
outputs are taken from the new Integrated Performance Management Framework
(IPMF) reporting Dashboard with the focus on the eight key service areas. This is the
first full quarter of validated data for the new framework. 
The report details performance against each of the service areas and the 93 supporting
Key Performance Indicators. Alongside this is an update from Heads of Service giving
a wider context and identifying risks and mitigations. The Head of Service reporting is
still under development with reports from Children & Families, Health and Community
Care and Primary Care, these were discussed at the August meeting of the Clinical &
Care Governance Committee. 
National Health & Wellbeing Indicators performance updates have been included
referencing previous reporting and in addition there is a performance and trend
overview with regards to System Pressures and the National Delayed Discharge
Sitrep, detailing benchmarked performance against other partnerships. 
The IPMF Dashboard and data for each of the KPI’s is accessible via SharePoint and
offers users full drill-down capability on all data indicators and associated trends.
Performance reporting using the new dashboard and IPMF structure is part of the new
performance reporting culture associated with the IPMF. 
The collaborative development of the IPMF means that this report marks the start of a
new style of performance reporting. It is expected that the new IPMF Dashboard will
evolve through the course of this year and the performance team will be providing
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support for Heads of Service and Service Leads with regards to understanding and
developing their Key Performance Indicators. 
The use of the new performance Dashboard within SharePoint is designed to offer a
more focussed approach to the access and analysis of data, offering scope for self-
service.   Reporting and use of the Dashboard for this year 2023/24 has already seen
the inclusion of the previous Health & Wellbeing Outcome Indicators and Ministerial
Steering Group- Integration performance measures. 
This means that previous reported performance is still available but reported within the
new digital IPMF framework, the future of these older indicators is under scrutiny as
more direct and selective performance reporting is being developed by the Scottish
Government, an example of this is seen with daily and weekly Delayed Discharge and
Unmet Need. 
1. INTRODUCTION 
The Integrated Performance Management Framework and associated Performance
Dashboard has been collaboratively developed with the Strategic Leadership Team. 
The format of the IPMF Performance Dashboard covers all the areas previously
reported to both the Clinical & Care Governance Committee and Integration Joint Board
but recognises the need to ensure that local performance and improvement activity is
reported within the new digital dashboard.  This report includes an overview of the
previous Health & Wellbeing Outcome Indicators and Ministerial Steering Group-
Integration measures. 
2. DETAIL OF REPORT
The report details the HSCP performance for Financial Quarter 1 (April - June 2023/24)
highlighting key performance trends across the 93 Key Performance Indicators. In
addition the report includes performance and risk update from Heads of Service and
an update with regards to System Pressures (Appendix 2) and Delayed Discharges
(Appendix 3).   
3. RELEVANT DATA & INDICATORS
3.1 FQ1 23/24 Performance Summary 
Performance across the Dashboard Key Performance Indicators (93) notes that 41 of
KPI’s are scoring against target as on track with 52 scoring off track, the average
percentage across all the eight services notes 44% on track. The KPI’s report
performance against the target and include the target, actual and variance and is a mix
of both quantitative and qualitative indicators. The use of the green, amber and red
graphics within the Dashboard is used to give an overview of the total performance for
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each of the eight services and 93 KPI’s. The use of only green and red for the KPI’s is
used to focus delivery with regards to sustaining performance on or above target. 
3.2 Analysis of Key Performance  
This analysis identifies performance across the 8 service reporting categories within the
Integrated Performance Management Framework (IPMF) dashboard as noted below. 
Children & Families
Performance on or above target:
 Increasing the number of care experienced children placed at home or in Kinship or
Fostering Care is on track, noting 11% above target performance.
Targeted areas for Improvement:
 Performance with regards to the number of children seen within 18 weeks for Child
& Adolescent Mental Health Services remains off track, with FQ1 noting 62%
against a 90% target. 
 Performance around reducing numbers of care experience children looked after
away from home has declined due to noted 9% increase this quarter.
Telecare and Digital
Performance on or above target:
 New referrals to Telecare services noted a quarterly increase for the 4th consecutive
quarter, with the average number of referrals at (185) per quarter. 
 In addition there has also been an increase in the number of Telecare Users with a
digital device, meeting the 11.5% target. 
 Performance with regards to the 20 days target response for Freedom of Information
Requests notes a 100% for FQ1.
Targeted areas for Improvement:
 Q1 noted a slight reduction to 861 (10%) in patients seen by ‘Near Me’ clinics. 
Public Health and Primary Care
Performance on or above target:
 The enrolment of 100% of nurseries in the ChildSmile Daily Tooth-brushing
programme notes an sustained increase against target 
 With regards to the number of people attending  training in Money Counts,
Behaviour Matters, performance notes a 34% increase against target for FQ1
2023/24
Targeted areas for Improvement:
 The qualitative KPI on establishing Community Link Workers within Primary Care
settings within areas with the highest level of deprivation in A&B remains slightly off
track (60%) below the target milestone.  
 Performance with regards to increasing the monthly smoking quit dates set for the
most deprived areas in A&B notes performance below target. 
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Hospital Care & Delayed Discharge
Performance on or above target:
 Occupied bed days for people delayed as a result of Adults with Incapacity (AWI)
legislation notes on-track performance in Q1 with this measure shown 10% under
target levels.
 Reported occupied bed days for people awaiting a care home placement notes a
(26%) reduction in trend across the quarters, suggesting less people in hospital and
less bed occupation.
Targeted areas for Improvement:
 The overall number of people delayed in hospital Q1 performance notes a slight
reduction (15%) compared to previous quarter.  
 Unplanned admissions to hospital for 65+ remains slightly over target (3%).
Consistently high levels across this measure in the spring/summer period are of
concern, as this may be early indication of systems pressures in the coming winter
periods. 
 Reducing total New Out Patient Waiting Times breaches at 12 weeks notes increase
in numbers above target, with Q1 54% above target and peaking at 907 as at Jun
2023.
  Reducing total New Outpatient Waits Long Waits >52 weeks has also noted an
increase against target, with low numbers low across recent quarters.
Finance
Performance on or above target:
 A reduction in the hours of assessed unmet care at home resulted in a slight
reduction on previous quarter performance for second consecutive quarter. On
average the cost for this quarter is £8961, a 29% reduction on previous quarter
average. 
Targeted areas for Improvement:
 With regards to reducing the indicative cost associated with delayed discharge stay
in hospital, Q1 data notes a reduction (14%) which represents the measure is 4.7%
off target. 
Carers & Allied Health Professionals (AHP’s)
Performance on or above target:
 Number of Community Patient Discharges reporting on track performance with
targets met consistently across previous 3 quarters.  Q1 notes performance 30%
above target. This measure indicates outcomes and patient flow to free up capacity
to meet new patient referral demands. 
Targeted areas for Improvement:
 Increasing support to Unpaid Carers across the Carers Centres notes reduced
performance with 1701 actively supported 12.3% below target and a 28% reduction
from peak noted in the previous quarter. This performance has been affected
directly by changes made to how the data is collected to allow focussed recording
of  Carers ‘actively supported’ , as opposed to the previous count methodology of
‘registered carers’, and is in response to deriving data more aligned to the Scottish
Government National Carers Census. This change was effective covering the
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Financial Quarter 1 23/24 period and the monthly submissions across April – Jun
23. To date, 3 of the 5 Carers centres have been able to revise their data submission
and report on ‘actively supported’ carers in the period. However 2 of the 5 Carer’s
Centres have been unable to do this and continue to report ‘registered carers’.  Work
is ongoing with these Carers Centres to ensure that they are able to submit the
refined data for the next FQ2 data submission.
 With regards to AHP services, the data for FQ1 notes a consistent increase in the
number of new outpatient breaching at 12 weeks, with this measure reporting 39%
off target. 
Care at Home and Care Home
Performance on or above target:
 With regards to reducing unplanned admission to hospital form a Care Home,
performance against target notes a 40% reduction 
Targeted areas for Improvement:
 Percentage of Older People receiving >15 hours Care at Home per week (2%), and
also increasing the Percentage of Older People receiving nursing care home service
(9%), indicating performance against these measures is close to meeting the set
targets. 
 Increasing the Percentage Priority Referrals completed in time (6%) and Increasing
Older People with Care at Home assessed at 6 week point (31%) performance
around both measures is expected to improve with the recent migration to Eclipse
Care Management System 
Learning Disability & Mental Health
Performance on or above target:
 The percentage of adults supported and in receipt of Option 1 Self Directed Support,
notes sustained improvement across recent quarters. 
 Adult Support and Protection Investigations completed within 15 working days notes
an ongoing and sustained improving trend across recent  quarters, with Q1 (5%)
above target.  
 The KPI on Reduce number of MHO Detentions has seen a 48% fall in numbers
compared to previous quarter and is meeting the Q1 target. 
 With regards to reducing the numbers of people waiting for psychological services
more than 18 weeks, Q1 notes a slight increase from the previous quarter, but
remains on track at 12.5% below the performance target.  
 All 6 Alcohol & Drug Partnership Medication Assisted Treatment standards pilot
milestone measures are reported as on track. 
Targeted areas for Improvement:
 Adults with Learning Disabilities 6 monthly reviews- remains off track however there
is a notable increase of 34% on previous quarter’s performance. 
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3.3 Head of Service Update Report
The summary below identifies a snapshot of commentary given by Heads of Service with
regards to Children & Families, Health & Community Care and Primary Care. Full reports
were presented and discussed at the Clinical & Care Governance Committee on 3rd August
2023. Following agreement these reports will be expanded to include all areas of service
going forward. 
Children & Families 
 We are striving to mitigate risks by implementing a learning and development
framework for all social work staff. Recent discussion with Social Work Team
Managers has been around developed a standard curriculum of learning to include
a theory base consisting of Resilience, Attachment, Trauma Awareness and
Solution Focus. Technical skills such as the compilation of chronologies would be
included
 In common with other social work specialisms we are considering the
developmental journey or golden thread from unqualified to newly qualified to
enhanced qualifications to management & leadership training and finally onto the
Chief Social Work Officers award. Offering a sense of career progression and a
commitment to development at all levels
 We have increased the size of the Fostering & Adoption team within the last year to
allow it to become involved in the recruitment and assessment of kinship carers.
This not only fits within the ethos of ‘The Promise’ but could offer a solution to
pressures elsewhere in the system
 The Child Protection Advisor has had a positive impact on supporting teams and
providing CP supervision - risk has been removed from risk register. However, she
is covering a large geographical area risking work being reactive rather than
proactive.
 There has been ongoing discussion regarding neurodevelopment diagnostic
pathway within CAMHS and associated interface with colleagues in paediatrics. We
are developing an integrated multi-agency model. 
Health & Community Care 
 Workforce challenges remain the highest level of risk, currently and in the future.
There are specific gaps within professions, services and within localities. There are
a range of groups and functions to address these challenges.
 The National Care Home Contract (NCHC) was agreed across Scotland in June
2023, bringing some national stability to the sector
 Care at Home unmet need is monitored and escalated weekly. The care at home
contract tender contract is being developed. 
Primary Care
 Work ongoing around procedures to ensure a good standard of locums. Work
ongoing around Terms & Conditions/pay of staff transferred by TUPE over to Board
employment
 Work ongoing to maximise available standards and improved quality through
standardisation of processes across the department. Previously managed as ten
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7
discrete sites. There is a focus on Standard Operating Procedures, encouraging
staff engagement and definition of roles and responsibilities within the department.
 A&B group now convened to have oversight of issues relating to Out of Hours.
 Vaccine delivery near or over Scottish average for Spring/Summer campaign. The
transfer of vaccination responsibility is now complete.  
4. NATIONAL HEALTH & WELLBEING OUTCOMES (HWBOI) and MINISTERIAL
STEERING GROUP (MSG) INTEGRATION INDICATORS 
The National Health and Wellbeing Outcomes provide a strategic framework for the
planning and delivery of health and social care services. This suite of outcomes serve to
focus on improving the experiences and quality of services for people using those
services, carers and their families. These indicators form the basis of the annual
reporting requirement for Health and Social Care Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated
Performance Management Framework to provide the national performance position
alongside the local service Key Performance Indicators suite. 
The latest data in relation to 26 HWBOI and MSG Indicators reports 46% on track, with
12 on track and 14 off track. An overview of A&B HSCP’s latest performance against the
26 measures is reported in Appendix 1. It should be noted that reporting periods vary
across the suite of national indicator measures, with some measures reported quarterly
affected by national reporting data lag. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated
Performance Management Framework and Dashboard ensures the HSCP is able to
deliver against key strategic priorities. This in turn is aligned with the Strategic Plan and
key objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as
well as evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance
Key performance indicators within the IPMF ensure that staff governance requirements
continue to be progressed and developed include health and safety, wellbeing and new
service redesign and working practices. 
6.3 Care and Clinical Governance
Clinical Governance and patient safety remains at the core of prioritised service delivery
against the   new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators.
The new governance structure supporting the IPMF ensures that the Clinical & Care
Governance Committee remain central to performance improvement. 
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8 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data
trends and forecasting are identified to give wider strategic context. This provides the
HSCP professional advisors with self –service performance information to inform their role
in maintaining professional standards and outcomes. 
8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to
inform the HSCP E&D work. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered
within the Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are
managed and identified within the monthly Performance & Improvement Team- Work Plan.
Performance reports are used by operational management to identify service delivery risk
and to inform mitigation action accordingly. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public is via Argyll and Bute Council and NHS
Highland websites. The IPMF dashboard utilises SharePoint to support manager and staff
access across the HSCP. 
12. CONCLUSION 
The Area Committee is asked to note Quarter 1 2023/24 performance as detailed as the
first validated dataset of the new Integrated Performance Management Framework
Dashboard.   
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk 
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9
Appendix 1 – HWBOI & MSG Integration Indicators – Latest Available (as at 30 Jun 2023) 
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
1 HWBOI Outcomes 1 % of adults able to look after their health very well or quite well 90.9% 90.8% R
2 HWBOI Outcomes 2 % of adults supported at home who agree they are supported to live as independently 78.8% 75.0% R
3 HWBOI Outcomes 3 % of adults supported at home who agree they had a say in how their support was provided 70.6% 66.9% R
4 HWBOI Outcomes 4 % of adults supported at home who agree that their health & care services seemed to be well co-
ordinated 66.4%    66.0% R
5 HWBOI Outcomes 5 % of adults receiving any care or support who rate it as excellent or good 75.3% 68.6% R
6 HWBOI Outcomes 6 % of people with positive experience of their GP practice 66.5% 77.6% G
7 HWBOI Outcomes 7 % of adults supported at home who agree their support had impact improving/maintaining quality of
life 78.1% 76.7% R
8 HWBOI Outcomes 8 % of carers who feel supported to continue in their caring role 29.7% 38.0% G
9 HWBOI Outcomes 9 % of adults supported at home who agree they felt safe 79.7% 76.4% R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
11 HWBOI Data 1 Rate of premature mortality per 100,000 population 466 386 G
12 HWBOI Data 2 Rate of emergency admissions per 100,000 population for adults 11629 11916 R
13 HWBOI Data 3 Emergency Admissions bed day rate 112637 112371 G
14 HWBOI Data 4 Readmission to hospital within 28 days per 1,000 admissions 107 91 G
15 HWBOI Data 5 Proportion of last 6 months of life spent at home or in a community setting 89.8% 92.6% G
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16 HWBOI Data 6 Falls rate per 1,000 population aged 65+ 22.6 30 R
17 HWBOI Data 7 % of SW care services graded ‘good’ '4' or better in Care Inspectorate inspections 75.8% 80.0% G
18 HWBOI Data 8 % of adults with intensive needs receiving care at home 64.6% 72.2% G
19 HWBOI Data 9 No of days people [75+] spent in hospital when ready to be discharged, per 1,000 population 748 764 R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
19 MSG 1.1 Number of emergency admissions - A&B 8505 8386 G
20 MSG 2.1 Number of unplanned bed days acute specialties - A&B 63655 70189 R
21 MSG 2.2 Number of unplanned bed days MH specialties - A&B 12475 9344 G
22 MSG 3.1 Number of A&E attendances - A&B 16120 20285 R
23 MSG 3.2 % A&E attendances seen within 4 hours - A&B 95.0% 83.3% R
24 MSG 4.1 Number of DD bed days occupied - A&B 7528 11098 R
25 MSG 5.1 % of last six months of life by setting community & hospital - A&B 89.8% 90.8% G
26 MSG 6.1 % of 65+ population  at Home (unsupported) - A&B 92.3% 92.6% G 
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Appendix 2- System Pressures Reporting- July 2023 
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Appendix 3- Delayed Discharge Sitrep – 26th June 2023 
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ARGYLL AND BUTE COUNCIL                 BUTE AND COWAL AREA COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE                     5 DECEMBER 2023
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings were introduced around 18 months
ago (at the time of writing this report we are on to briefing Edition 121) these
have largely superseded the original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December 2022 round of area committees for this standing item. This format 
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
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3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.   
3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for Officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – Roads and Infrastructure work to a number of policies across the range
of service areas 
5.2 Financial – revenue and capital budgets are in place to deliver projects and
cyclic work 
5.3  Legal – none known 
5.4  HR – none known 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications 
5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications 
5.6. Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams 
5.8  Customer Service – none known 
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Executive Director with responsibility for Roads and Infrastructure Services,
Kirsty Flanagan 
Policy Lead for Roads and Transport, Councillor Andrew Kain 
November 2023 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services; or Mark Calder, Project
Manager 
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1 
ARGYLL AND BUTE COUNCIL                        BUTE & COWAL AREA COMMITTEE
COMMERCIAL SERVICES                                                                         5th DECEMBER 2023 
FORMER ROTHESAY ACADEMY, ISLE OF BUTE – PRE- APPLICATION FOR
PROPOSED DEMOLITION AND REDEVELOPMENT 
1.0 EXECUTIVE SUMMARY 
1.1 The former Rothesay Academy was closed in 2007 following the development
of the new school. The upper academy buildings were acquired by Fyne Homes
and demolished in 2021 and there are plans to redevelop this part of the site for
new homes. 
1.2 The lower academy buildings are owned by the council and are B listed so
have statutory protection. Accordingly the council has marketed the property
for redevelopment for over 10 years but unfortunately no viable proposals have
been received. Recent studies instructed by the council have identified a deficit
of around £10.9m for the conversion of the building to mixed residential /
commercial use.  
1.3 Given the lack of viable redevelopment options for the B listed buildings (along
with the other factors outlined in the report) it is intended that a pre-application
submission is to be made to consider the potential demolition and
redevelopment of the site. Fyne Homes have also confirmed that they would
be keen to participate in the redevelopment of this wider site as part of a
masterplan for the area. 
1.4 The vacant buildings are also causing concerns with break-ins and anti-social
behaviour leading to regular police and fire service attendance along with
significant maintenance costs. There are also health & safety concerns despite
the security precautions taken and the council’s insurer has raised additional
issues. 
2.0       RECOMMENDATIONS 
2.1     That the Bute & Cowal Area Committee: 
2.1.1 Note the lack of a viable redevelopment option for the former
Rothesay Academy despite the property being marketed and available
for over a decade.
2.1.2 Note the interest from Fyne Homes to create a masterplan for the
redevelopment of the site along with their adjacent site to create new
homes for the area.
2.1.3 Endorse officers to submit a pre-application to consider the potential
demolition and redevelopment of the site and confirm this approach
reflects the views of the area committee and the wider community for
the future of this site.
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2 
ARGYLL AND BUTE COUNCIL             BUTE & COWAL AREA COMMITTEE
COMMERCIAL SERVICES                                                                      5th DECEMBER 2023 
FORMER ROTHESAY ACADEMY, ISLE OF BUTE – PRE- APPLICATION FOR
PROPOSED DEMOLITION AND REDEVELOPMENT 
1.0 INTRODUCTION 
1.1 The former Rothesay Academy was closed in 2007 following the development
of the new school. The upper academy buildings were acquired by Fyne Homes
and demolished in 2021 and there are plans to redevelop this part of the site for
new homes. 
1.2 The lower academy buildings are owned by the council and are B listed so
have statutory protection. Accordingly the council has marketed the property
for redevelopment for over 10 years but unfortunately no viable proposals have
been received. Recent studies instructed by the council have identified a deficit
of around £10.9m for the conversion of the building to mixed residential /
commercial use.  
1.3 Given the lack of viable redevelopment options for the B listed buildings (along
with the other factors outlined in the report) it is intended that a pre-application
submission is to be made to consider the potential demolition and
redevelopment of the site. Fyne Homes have also confirmed that they would
be keen to participate in the redevelopment of this wider site as part of a
masterplan for the area. 
1.4 The vacant buildings are also causing concerns with break-ins and anti-social
behaviour leading to regular police and fire service attendance along with
significant maintenance costs. There are also health & safety concerns despite
the security precautions taken and the council’s insurer has raised additional
issues. 
2.0       RECOMMENDATIONS 
2.1     That the Bute & Cowal Area Committee: 
2.1.1 Note the lack of a viable redevelopment option for the former
Rothesay Academy despite the property being marketed and available
for over a decade.
2.1.2 Note the interest from Fyne Homes to create a masterplan for the
redevelopment of the site along with their adjacent site to create new
homes for the area.
2.1.3 Endorse officers to submit a pre-application to consider the potential
demolition and redevelopment of the site and confirm this approach
reflects the views of the area committee and the wider community for
the future of this site.  
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3 
3.0 BACKGROUND 
3.1 The former Rothesay Academy was closed in 2007 following the development
of the new school. The upper academy buildings were acquired by Fyne Homes
and demolished in 2021 and there are plans to redevelop this part of the site for
new homes. The lower academy buildings are owned by the council and are B
listed so have statutory protection. Both sites are shown on the plan attached
as Appendix 1. 
3.2 The council has marketed the B listed lower academy buildings as a
redevelopment opportunity for over a decade with no viable proposal being
received. In 2006, when it was known the school was to close, Fyne Homes
instructed a feasibility study to be undertaken to consider redevelopment
options in more detail. The options were costed and a preferred scheme
identified, but unfortunately none were considered to be viable. 
3.3 The former Rothesay Academy is a category B listed building and is
therefore considered to be of cultural significance. The property was
designated in 1997 and the statement of special interest prepared by Historic
Environment Scotland (HES) states: 
“The former Rothesay Academy is an important example of secondary school
architecture of the 1950s in Scotland. Prominently located on high ground facing the
sea with commanding views over the town, the aspirational design breaks away from
the Art Deco influences of the inter-war period. It uses overtly Modernist devices such
as narrow supporting columns (pilotis), sheer glazed curtain-wall classroom blocks
and angular projections to emphasise its balanced, asymmetrical composition. It is
one of a small number of post-war school buildings of this quality in the west of
Scotland.” 
3.4 The building has been included on the Buildings at Risk Register for Scotland
since May 2010 and further details of the important features of the building can
be found on Historic Environment Scotland’s website. HES website link. 
3.5 Within both local and national heritage planning policy there is a presumption
in favour of the conservation of heritage assets. However, it is acknowledged
that that in some instances there may be exceptions where the loss of
heritage assets is acceptable, where there is clear and convincing
justification. Historic Environment Scotland’s guidance ‘Managing Change:
Demolition of Listed Buildings’ (MCDLB) provides specific conditions that
should be met to the satisfaction of the local planning authority when
proposing demolition of listed buildings. The guidance makes it clear that
demolition should only be considered in exceptional circumstances, where
their loss has been fully considered and justified. 
3.6 The Managing Change document acknowledges that there may be some
instances where demolition of a listed building can be justified. The document
sets out four situations where such an approach may be acceptable: 
 Where the building is no longer of special interest, or 
 Where the building is incapable of meaningful repair, or 
 Demolition is essential to delivering significant economic or community
benefits, or 
 It is not economically viable to retain the building.
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4 
3.7 During initial meetings with officers from Historic Environment Scotland
(HES) it was advised that any justification should focus on the economic
viability of retaining the building. In this regard the council appointed Stantec
to lead on the update of the previous feasibility reports and studies.
Accordingly a Condition Study was completed by Etive Consulting and a
Feasibility Estimate by Gardiner & Theobald during summer 2023. 
3.8 The condition survey identified a number of defects including: 
Building Element Condition 
External Fabric 
Evidence of significant spalling and exposed
reinforcement to the main entrance canopy and SW
elevation. 
Corrosion of cast-iron rainwater goods throughout
SW elevation
Skylights at roof, broken or missing allowing
significant water ingress.
Steel canopy structures – showing signs of corrosion
and slab soffits show significance spalling. 
Single storey structure to SE, evidence of structural
movement within the façade with cracking visible.
Internal Fabric
Significant moisture ingress below roof slab.
Significant moisture ingress within structure as
evidenced by extent of vegetative growth, mould,
and peeling wall coverings.
Poor compaction in concrete and insufficient cover
to reinforcement due to defects in original
construction.
Vegetation present within building structure,
primarily as a result of moisture ingress.
External Landscaping 
Lower retaining walls are showing evidence of
spalling and leaning suggesting ongoing failure.
Barrier to north partially removed / failed. 
The report concluded that the overall condition of the building is “poor,”
stating that: 
“…the overall condition of the primary structure is poor. Ongoing moisture
ingress, combined with poor workmanship in the original construction, have
resulted in accelerated deterioration that has caused significant
reinforcement corrosion and concrete spalling.”
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5 
“…there is significant spalling and reinforcement corrosion to the pilotis and
members of the SW elevation. At the single storey building to the SW,
works would be required to arrest the ongoing movement and to repair the
masonry façade…It is recommended that the external elements and roof
slab be monitored…should the corrosion and spalling continue to spread it
will begin to affect the stability of the structure and temporary propping may
become necessary”. 
3.9  An updated Feasibility Cost Estimate has been prepared by Gardiner &
Theobald in September 2023. The Cost Estimate is based on the preferred
scheme as set out in the 2006 report (commissioned by Fyne Homes)
updated to reflect the recent Condition Survey prepared by Etive
Consulting. The report provides a cost estimate for the redevelopment of
the former academy from educational use to a mixed residential and
commercial use. 
3.10 The total construction cost estimate for the conversion and extension of the
former academy building, based on the 2006 preferred scheme, is
£13,871,470 (excluding VAT). Based on current market conditions and
property values, this scheme would deliver an approximate resale value of
£2.9m. When compared with the cost estimate, this would result in a
conservation deficit of around £10.9m. 
3.11 The anticipated cost of demolishing the former Rothesay Academy
buildings is estimated to be around £950,000. There may be a capital
receipt from any future sale of the site (potentially to Fyne Homes) however
this will depend on the site conditions after demolition. In addition the costs
of maintaining / securing the building will be removed. In recent years this
has been variable but on average around £30,000 per year. 
3.12 It is important to note that the council is not simply seeking to remove the
building but is seeking to regenerate the area in conjunction with Fyne
Homes. As part of the Strategic Housing Investment Programme (SHIP)
Fyne Homes have already secured funding for the redevelopment of the
upper academy site. However if this is done in isolation it risks land locking
the council’s site and also is not considered appropriate to develop new
homes next to the decaying academy buildings with their ongoing anti-
social behaviour issues. Therefore both parties are keen to develop a
masterplan for the wider site to create a new development to compliment
the wider community and Fyne Homes have engaged architects to develop
this masterplan. 
3.13 While not particularly a consideration for HES there are also a number of
other factors which are of significance to the council and the local
community: 
 Anti-social behaviour – The former academy buildings have sadly
become a magnet for vandalism, fire raising and anti-social
behaviour. Both the Police and Fire services have regularly been
involved and are keen for the council to address the issues.
 Adjacent homeowners and occupiers have similarly raised concerns
and have noted the poor condition of the property.
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6 
 Health and Safety and the council’s insurers have raised concerns
that there may be a significant risk of injury or even loss of life from
parties entering the building illegally.
 Security has been a key concern in light of the above and the council
has spent significant sums securing the building with steel plates and
appropriate signage. However even this has not proven to be 100%
effective with reports of vandals using power tools to remove these
panels to obtain access.   
4.0. CONCLUSIONS 
4.1 The decision to request consideration of the proposed demolition of a B listed
building is not something that is done lightly. To have received a B listing
means the building has significance historically and aesthetically. 
4.2 However there are situations where the future viable use of a listed building is
so limited that consideration has to be given as to whether to retain it as a
vacant monument or to consider demolition and for the site to be brought back
into beneficial use. 
4.3 Based on the information contained within this report and the studies
undertaken by the consultants it is considered that a pre-application submission
for the demolition and redevelopment of the site is the appropriate course of
action in this case. 
5.0 IMPLICATIONS
5.1 Policy – None.
5.2 Financial – The demolition cost of the former Rothesay Academy is
estimated to be around £950,000. There may be a capital receipt for the sale
of the cleared site depending on the site condition. The demolition will reduce
ongoing maintenance / security costs averaging around £30,000 per year
which may increase.
5.3 Legal – The terms of any agreements will be progressed in consultation with
the Executive Director of Customer Services.
5.4 HR – None
5.5 Fairer Scotland Duty 
5.5.1 Equalities – Protected characteristics – None.  
5.5.2 Socio economic Duty – None. 
5.5.3 Islands – The redevelopment of the site has the potential to provide
new housing to support local communities. The loss of a listed building is a
negative outcome.
5.6 Climate change – The potential to develop new energy efficient housing will
provide a benefit as compared with the cost of redeveloping an inefficient
building or retaining the structure vacant.
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7 
5.7 Risk – If the pre-application is refused the risk of the property continuing to
deteriorate with the consequent issues around safety, insurance and anti-
social behaviour will increase.
5.8 Customer Service – None 
Douglas Hendry, Executive Director with responsibility for Commercial Services. 
Councillor Gary Mulvaney – Policy Lead, Finance and Commercial Services 
30th October 2023 
For further information contact: 
David Allan
Estates & Property Development Manager
The Helensburgh and Lomond Civic Centre
david.allan@argyll-bute.gov.uk 
01436 657 620 
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8 
APPENDIX 1 – ROTHESAY ACADEMY SITE 
Argyll & Bute Council site (lower academy) – Purple 
Fyne Homes site (demolished upper academy) – Red 
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ARGYLL AND BUTE COUNCIL            BUTE & COWAL AREA COMMITTEE 
DEVELOPMENT AND ECONOMIC GROWTH               5 DECEMBER 2023 
ROTHESAY TOWNSCAPE HERITAGE SCHEME – DECEMBER 2023 UPDATE 
1. EXECUTIVE SUMMARY 
1.1. The purpose of this report is to update members on the progress of Rothesay
Townscape Heritage (TH) as the programme nears completion on 31st
December 2023. 
1.2. The 5 year programme which started in September 2017 was due to complete
in September 2022.  As a result of the COVID-19 pandemic and the
subsequent impact on the construction industry, completion was extended until
31st December 2023 to allow for regeneration projects to complete as planned. 
1.3. The programme has made a transformational difference to the town centre of
Rothesay including: 
 4 priority buildings restored with a 5th due to complete by end of
December 2023. This includes the new Argyll and Bute Council
Customer Service hub at 37 Victoria Street.
 4 shopfronts restored with a 5th due to complete by end of December
2023.
 9 traditional window projects completed.
 14 training and community engagement events held involving School
Pupils and Homeowners. 
 1 Community pop-up shop and innovation space created. 
2. RECOMMENDATIONS 
2.1.  That members of the Bute and Cowal Area Committee note and consider the
content of the report. 
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ARGYLL AND BUTE COUNCIL            BUTE & COWAL AREA COMMITTEE 
DEVELOPMENT AND ECONOMIC GROWTH               5 DECEMBER 2023 
ROTHESAY TOWNSCAPE HERITAGE – DECEMBER 2023 UPDATE 
3. INTRODUCTION 
3.1. The purpose of this report is to update members on the progress of Rothesay    
Townscape Heritage (TH) as the programme nears completion on 31st
December 2023. 
3.2. The 5 year programme which started in September 2017 was due to complete
in September 2022. As a result of the COVID-19 pandemic and the
subsequent impact on the construction industry, completion was extended
until 31st December 2023 to allow for regeneration projects to complete as
planned. 
3.3. The Rothesay Townscape Heritage (TH2) Project is a £2.8m jointly funded
grant programme focusing on the regeneration of historic buildings as well as
traditional skills training and community engagement. 
3.4. Rothesay TH is part funded by the Scottish Government, The European
Community Argyll and the Islands LEADER Programme 2014-2020, Historic
Environment Scotland, Heritage Lottery Fund, Highlands and Islands
Enterprise, Smarter Choices Smarter Places, and Argyll and Bute Council. 
3.5. The programme has made a transformational difference to the town centre of
Rothesay including: 
 4 priority buildings restored with a 5th due to complete by end of
December 2023. This includes the new Argyll and Bute Council
Customer Service hub at 37 Victoria Street
 4 shopfronts restored with a 5th due to complete by end of December
2023.
 9 traditional window projects completed.
 14 training and community engagement events held involving School
Pupils and Homeowners. 
 1 Community pop-up shop and innovation space created. 
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4. DETAIL 
4.1. Rothesay Townscape Heritage Programme is primarily a heritage and
regeneration focused grants administration scheme that involves substantial
amounts of dialogue and commitment with property owners to see the
regeneration realised. A large component of the programme is also dedicated
to raising awareness of the historic built environment and celebrating the
heritage and culture of the Isle of Bute. 
4.2. The programme has been transformational for the town centre and has
delivered visual improvements benefitting those who live, work and visit this
historic town. 
4.3. Priority Building Repairs
Full scale repairs have now been carried out to the following properties: 
 Isle of Bute Discovery Centre (The Winter Gardens)
 73-77 Victoria Street
 39-43 Victoria Street
 1 Tower Street & 37 Victoria Street (New Customer Service Hub)
 69-72 Victoria Street (due to complete by end of December 2023)
The regeneration works that have taken place at 1 Tower Street/37 Victoria
Street include the new customer service hub. Argyll and Bute Council had
purchased 37 Victoria Street (former Royal Bank of Scotland Branch) and this
allowed for registration staff to be relocated from Eaglesham House to this
ideal town centre location. The public response to announcements on social
media has been very positive and a welcome move. 
4.4. Shopfront Restoration
The following shops have benefitted from full-scale restoration: 
 The Electric Bakery
 Glens Clothing, Victoria Street
 Bussey’s, Victoria Street (currently occupied by “For Bute”)
 DC Murray, Argyle Street 
4.5. Training and Community Engagement
The following projects have been delivered with a view to raising awareness
of the historic built environment, to celebrate the heritage and culture of Bute,
and to help strengthen resilience within the island’s creative, innovative and
tourism industries:
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 Built Heritage Information Sessions – 244 school pupils learnt
about common building problems and the importance of maintenance
through a range of educational tools and workshops. A range of
practical workshops were also held for homeowners, including the
repair and maintenance of timber windows, and working with lime
render. 
 Environmental Arts Project – An audio tour of Rothesay, entitled, “If
these stones could talk” encouraged an audience of 22 to discover the
hidden delights of Rothesay and what makes it a great place to live,
work and visit. 
 Audience Development – The work sought to engage with the local
community to understand how best to market Bute to visitors. Targeted
segments including: heritage, wildlife and active tourism were
recommended as a result of the exercise, and which form the basis of
a toolkit that is available to businesses island-wide, and which has
been shared with Visit Bute as a resource that can be further
developed by the organisation. 
 Digital Strategy – Further analysis explored the digital journey that
visitors make from first considerations to actually stepping foot on the
island, and which resulted in recommendations around the need for a
Bute brand, specific digital platforms, and a central organised
marketing effort. 
 Artist’s Workshop Analysis – A project was undertaken to analyse
demand for town centre artists’ workshop and studio space using the
WASPS model, which houses workshops in restored historic derelict
buildings. The study recognised Bute’s vibrant artistic community, and
suggested there is interest for a shared workshop/studio space,
though also illustrated the difficulties in achieving this due to the variety
of art practices, all of which require quite different and specific needs.  
 Wayfinding – Areas of the town centre were reviewed with
sustainable transport in mind. As part of the TH boundary, options for
the Harbour and Promenade area were developed to detailed design
stage and which include potential for enhanced walking and cycling
routes. This is now being made available to colleagues in Sustainable
Transport. 
 The BANK Enterprise Space – Rothesay TH grant funded the full
operational costs relating to a popup and co-working space pilot, from
which substantial learning was derived. This pilot has now provided a
well-used community space that delivers events, engagement
opportunities and temporary office space. 
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 Rothesay Castle “Town and Sea” Projection – A two day event that
projected on to the castle wall, mural projects, based on the maritime
past of Bute and the colours, textures and materials that make up the
townscape. 
5.      CONCLUSION 
5.1. Programme staff are now working closely with owners and their respective
architects to ensure the successful completion of the remaining building
projects. 
5.2. The 5 year programme has delivered a transformational benefit to the town
centre of Rothesay. This has complemented previous investment by the
“Rothesay Townscape Heritage Initiative 2008-2013” programme that
focused on the eastern side of the town. 
5.3. With works now well underway with the restoration of Rothesay Pavilion.
There may be potential for a future regeneration programme that would focus
on the western side of Rothesay not covered by current or previous
programme. This would then see a full restoration of the sea front in Rothesay
enhancing the town for future generations to live, work and visit. 
5.4. Following completion of the programme at the end of December 2023 the
evaluation report will be finalised providing key outputs. A further report will
be submitted to the next area committee meeting to provide a final update. 
6.  IMPLICATIONS 
6.1. Policy - The Outcome Improvement Plan, Local Development Plan,
Economic Strategy and Economic Recovery Plan support town centre
regeneration and a diverse and thriving economy. 
6.2. Financial - Argyll and Bute Council funding of £200,000 is committed. In
addition, Rothesay TH is also made up of the following: 
National Lottery Heritage Fund £1,888,500
Historic Environment Scotland  £500,000
Highlands and Islands Enterprise £70,249
LEADER £65,800
Smarter Choices Smarter Places £21,500 
6.3. Legal - Grant contracts were provided to third parties. 
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6.4. HR - A dedicated project officer has been recruited for the duration of the
project. Staff salaries are included within the project budget. 
6.5. Fairer Scotland Duty: 
6.5.1. Fairer Scotland Duty – None
6.5.2. Equalities - None
6.5.3. Socio-economic Duty – None
6.5.4. Islands – This project benefits the town of Rothesay 
6.6. Climate Change - No direct implications. The importance of this subject is
communicated to contractors to ensure that where possible climate
adaption and mitigation is considered to help create a thriving, sustainable
local economy and a healthier, happier place fostering lower carbon
lifestyles. 
6.7. Risk - That grant schemes are undersubscribed or that projects run over time
or budget. These risks will be carefully monitored and mitigation measures
introduced on a case by case basis. The coronavirus COVID-19 pandemic
also presents a risk to meeting project timelines and as such related
Government guidance will continually be reviewed. 
6.8. Customer Service - The council is responsible for administering Rothesay
Townscape Heritage grants on behalf of National Lottery Heritage Fund and
Historic Environment Scotland and for ensuring due diligence in the
performance of its duties.                       
Kirsty Flanagan, Executive Director with responsibility for Development and
Economic Growth 
Fergus Murray, Head of Development and Economic Growth 
Councillor Liz McCabe, Policy Lead for Islands and Business Development 
18th October 2023                                                  
For further information contact: 
Colin Fulcher, Senior Economic Regeneration Officer 
Transformation Projects and Regeneration Team 
Audrey Martin, Transformational Projects and Regeneration Manager 
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ARGYLL AND BUTE COUNCIL         BUTE AND COWAL AREA COMMITTEE
LEGAL & REGULATORY SUPPORT                          5 December 2023 
CHARITABLE TRUSTS, BEQUESTS AND TRUST FUNDS 
1.0 EXECUTIVE SUMMARY 
1.1 The Bute and Cowal Area Committee are Trustees for a number of Charitable
Trusts, Bequests and Trust Funds. Historically a report has been brought to the
Area Committee on an annual basis ensuring that Trustees have financial
oversight of the funds. 
1.2 This report provides details of a number of the Trusts and Bequests that remain
active in the Bute and Cowal Area and seeks agreement regarding their ongoing
management. 
2.0 RECOMMENDATIONS
2.1  The Bute and Cowal Area Committee are asked to:
1. note and consider the financial position of all the Charitable Trusts,
Bequests and Trust Funds as of August 2023; and 
2. agree that funds that hold less than £250 for distribution have a
moratorium placed on them to lessen the administrative burden and allow
interest to accumulate to ensure maximum community benefit at a later
date. 
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ARGYLL AND BUTE COUNCIL         BUTE AND COWAL AREA COMMITTEE
LEGAL & REGULATORY SUPPORT                          5 December 2023 
CHARITABLE TRUSTS, BEQUESTS AND TRUST FUNDS 
3.0  INTRODUCTION
3.1 The Bute and Cowal Area Committee are Trustees of 12 Charitable Trusts,
Bequests and Trust Funds with an unrestricted balance of around £18K. This
report provides information on proposals in relation to the ongoing management
of these funds.
4.0  RECOMMENDATIONS 
4.1 The Bute and Cowal Area Committee are asked to:
1. note and consider the financial position of all the Charitable Trusts,
Bequests and Trust Funds as of August 2023; and 
2. agree that funds that hold less than £250 for distribution have a
moratorium placed on them to lessen the administrative burden and allow
interest to accumulate to ensure maximum community benefit at a later
date. 
5.0  BACKGROUND & DISTRIBUTION ARRNAGEMENTS
5.1 Historically reports are prepared and submitted to the Area Committee outlining
the status of each of the funds, proposed distribution method(s) and the amounts
available. 
5.2 Of the 12 funds for which the Area Committee are trustees many have
historically been awarded to Council Departments and allied partners (for
example Roads and Amenity Services). 
5.3 In September 2020 the Area Committee agreed that those Funds that hold less
than £1k in unrestricted reserves (i.e. monies the fund has available to spend
without drawing on capital or restricted reserves) be made available, in their
totality, within the financial year (2020/21). 
5.4 In December 2021 the Area Committee formally agreed to place a moratorium
on the distribution of monies from those funds that held less than £50
accumulated funds for distribution. Several funds, specifically the Provosts
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Bequest Rothesay and the Dunoon & Kilmun Cemeteries, now have more than
£50 available for distribution.  To lessen the administrative burden and allow
interest to accumulate to ensure maximum community benefit at a later date it
is suggested that this threshold be increased to £250.
5.5 To further lessen the administrative burden, in December 2022, the Area
Committee agreed to award the totality of the Tulloch Library, Dunoon to Live
Argyll and thereafter to agree to place a moratorium on this fund.  The Area
Committee also agreed to place a moratorium on the Provost’s Fund (Bute).
5.6 Having noted that the piano associated with the ‘Piano Fund, Dunoon’ is in
need of full restoration and that the funds available would not meet the
required, extensive, costs. The Area Committee also agreed that a moratorium
be placed on this fund until such time as sufficient funds accumulate. 
5.7 A small number of funds have bespoke distribution methods which are
generally undertaken by Legal and Regulatory Support, this process will
continue. Officers will continue to monitor the expenditure from these funds,
should expenditure not provide a community benefit Officers will explore what
action can be taken.  
6.0 CONCLUSION
6.1 This report has outlined the current position in terms of financial and distribution
arrangements of the funds/bequests held in trust by the Area Committees
meeting our obligation of ensuring transparent and effective governance.
7.0 IMPLICATIONS
7.1  Policy - None. 
7.2  Financial - None. 
7.3  Legal - Area Committees, as Trustees, must ensure that the distribution
arrangements comply with the terms of the funds/bequests, failure to do so would
result in the Council being liable. 
7.4  HR - To proceed with reorganisation, in terms of section 10 or 11 of the Law
Reform (Miscellaneous Provisions) (Scotland) Act 1990 would require the
allocation of Officer time. 
7.5  Fairer Scotland Duty - None 
7.5.1  Equalities – protected characteristics – None 
7.5.2  Socio-Economic Duty – None 
7.5.3  Islands – None 
7.6  Climate Change – None 
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7.7  Risk – None 
7.8  Customer Service - None 
Douglas Hendry
Executive Director with responsibility for Legal & Regulatory Support 
November 2023 
Policy Lead - Councillor Alastair Redman 
Appendix 1 – Trust Funds and Bequests.
For further information contact: Stuart McLean, Committee Manager, 01436 658717,
stuart.mclean@argyll-bute.gov.uk
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TRUST NAME CHARITABLE PURPOSE DISTRIBUTION PROPOSAL Capital (Restricted Funds) Income during 2021-22 Accumulated Funds for Distribution
LAMONT BEQUEST To be distributed to the poor of Kilfinan Website created to encourage
applications. Aplications routiney
considered at Area Committee
220.00 96.00 4,452.00 4,452.00
MARQUIS OF BUTE SILVER
WEDDING DOWRY
£100 given by John Patrick Crichton-Stuart, 3rd
Marquess of Bute, on 12 April 1897 (the date of his
silver wedding) to Rothesay Town Council.  He was at
that date the Provost of the Burgh.  The annual
income to be given to one or two girls from the poorer
classes in the Burgh upon their marriage.  Various
conditions have to be observed at the handing over of
the money.  See Rothesay Town Council Minutes
12/4/1897 and 10/5/1897.
Applications to be encouraged from girls
of Rothesay who are being married. 
Forms to be given out to those applying
for a marriage licence.
3,400.00 187.00 5,956.00 5,956.00
MRS MARY MILLAN
BEQUEST
60.00 3.00 84.00 84.00
BETHIA WEIR BEQUEST Mrs Bethia McNeil or Weir, widow, Rothesay died
1909.  Will confirmed and recorded 1910.  Bequest of
£51.1s.0d to Rothesay Town Council, the annual
income therefrom to be applied annually to the fund
for supplying coal to the poor of Rothesay
51.00 6.00 261.00 261.00
BAILLIE GILLIES BEQUEST This charity was “inherited” from Bute County Council. 
Baillie Gillies, is presumed to have been William
Gillies, cooper and fishcurer in Rothesay and
sometime a Baillie and Chief Magistrate of that Burgh. 
He was elected to the Town Council in 1812 and
retired in 1835.
3,100.00 198.00 7,139.00 7,139.00
17,892.00
COATS BEQUEST
INVERCHAOLIN
Cemetry maintenance of family lairs. n/a
300.00 2.00 8.00
DUNOON & KILMUN
CEMETERIES
This fund appears to be an aggregate of seven
Mortifications which were administered by the former
Dunoon & Kilmum Cemeteries Joint Committee until
1975.  The fund is for the upkeep of lairs in the
Cemeteries.  The seven motifications are specified,
along with the lairs, in the Abstracts of Accounts of
the Dunoon & Kilmun Cemeteries Joint Committee.
n/a
588.00 12.00 51.00
MRS B MACEWANS TRUST A bequest of £100 received in 1959 from Mrs Barbara
M MacEwan, the income of which is to be used for the
maintenance of two lairs (which the minutes do not
specify) in the burial ground of Inverchaolain.  See
minutes of Health & Welfare Committee of Argyll
County Council, 5 June 1959.
n/a
200.00 3.00 4.00
BUTE EDUCATION Award prizes in schools in Bute. n/a 3,106.00 58.00 -127.00
Moratorium in situ
Bespoke arrangements in place
Combine income of Mrs Mary Millan
Bequest, Bertha Wier Bequest, Provosts
Bequest and Baillie Gillies Bequest to
have one adveret to distribute to poor in
Rothesay. Page 129

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TRUST NAME CHARITABLE PURPOSE DISTRIBUTION PROPOSAL Capital (Restricted Funds) Income during 2021-22 Accumulated Funds for Distribution
PIANO FUND DUNOON This fund probably dates back to about 1875 when a
'Piano Fund' was set aside by the Dunoon burgh
Commissioners for the repair and tuning of a piano in
the Burgh Hall.  The Fund was certainly in existence in
1890.  In the financial year 1931-32 the name of the
Fund was changed to the Burgh Hall Piano renewal
but cannot trace the relevant minutes of Dunoon
Town Council for the change.  The name of the Fund
appears to be self explanatory.  The Burgh Hall has
ceased to be used for public concerts.  See Dunoon
Burgh Abstracts of Accounts, 1890-91, 1930-31, 1931-
32.
n/a
400.00 9.00 -58.00
TULLOCH LIBRARY
DUNOON
Formation of public library. n/a
400.00 9.00 -58.00
PROVOSTS BEQUEST
ROTHESAY
This fund was instigated by Provost James MacMillan
in 1920 with an initial contribution from him of £200. 
It was begun as a commemoration of the visit of King
George V to Rothesay on 11 July 1922.  Provost
MacMillan's donation was quickly augmented, and
the scope of the Fund was widened after the Second
World War.
n/a
1,200.00 21.00 73.00
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Bute and Cowal Area Committee 
Workplan 2023-2024 
Committee Date Report Description Lead Service and contact
officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
December 2023
5 December
2023
Area Performance
Report - FQ2
2023/24
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 10
November
2023 
5 December
2023
Charitable Trusts,
Bequests and Trust
Funds
Legal & Regulatory 
Support – 
Stuart McLean
Annual Report 10 November
2023 
5 December
2023
ACHA Annual
Update
ACHA – 
Chief Executive 
Annual
Report/Presentation
10
November
2022 
5 December
2023
Health and Social
Care Partnership
Performance report
– FQ1 2023/24 
Health & Social Care 
Partnership – 
Charlotte Craig
Bi-Annual Report 10 November
2023 
5 December
2023
Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Jim Smith
Quarterly Report 10 November
2023 
5 December
2023
CHARTS (Argyll
and the Isles)
Seymour Adams  As Required 10 November
2023 
5 December
2023
Rothesay
Townscape
Heritage Scheme –
December 2023
Update 
Development and Economic
Growth –
Colin Fulcher
As Required 10 November
2023 
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Agenda Item
13

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Bute and Cowal Area Committee 
Workplan 2023-2024
Committee Date Report Description Lead Service and contact
officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
5 December
2023
Former Rothesay
Academy, Isle of
Bute – Pre-
application for
proposed demolition
and redevelopment 
Development and Economic
Growth – 
David Allan 
As Required 10 November
2023 
March 2024     
5 March 2024 Area Performance
Report – FQ3
2023/24
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 9 February
2024 
5 March 2024 Area Plans Customer Support 
Services – 
Stuart Green
As Required 9 February
2024 
5 March 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Jim Smith
Quarterly Report 9 February
2024 
5 March 2024 Strategic Housing
Investment Plan
(SHIP)
Development and Economic
Growth –
Douglas Whyte 
Annual Report 9 February
2024 
5 March 2024 Supporting
Communities Fund
Applications
2024/25
Chief Executive –
David Hagerty
Annual Report 9 February
2024 
5 March 2024 Supporting
Communities Fund
2022/23 -
Chief Executive –
Ailie Law
Annual Report 9 February
2024 
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Bute and Cowal Area Committee 
Workplan 2023-2024
Committee Date Report Description Lead Service and contact
officer
Regularity of
occurrence/consideration
Date for
Reports to
Committee
Services
Additional
Comment
Monitoring of
Projects Funded
5 March 2024 Primary School
Report
Education – Louise Lawson  Annual Report 9 February
2024 
5 March 2024 Rothesay
Townscape
Heritage Scheme 
Development and Economic
Growth –
Colin Fulcher
As Required  9 February
2024 
June 2024     
4 June 2024 Secondary School
Report – Dunoon
Grammer School
Education – David Mitchell Annual Report 10 May 2024 
4 June 2024 Secondary School
Report – Rothesay
Joint Campus
Education – Louise Nicol Annual Report 10 May 2024 
4 June 2024 Area Performance
Report – FQ4
2023/24
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 10 May 2024 
4 June 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Jim Smith
Quarterly Report 10 May 2024 
4 June 2024 HSCP Bi-Annual
Performance Report 
Health & Social Care 
Partnership – 
Charlotte Craig
Bi-Annual Report 10 May 2024 
4 June 2024 Cruach Mor and
Clachan Flats
Windfarm Trusts
Legal & Regulatory 
Support – 
Stuart McLean
Annual Report/For Noting 10 May 2024 
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