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Agenda reports pack

Argyll and Bute Council · 4 June 2024
Back to Bute and Cowal Area Committee — 4 June 2024 and its agenda

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Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
28 May 2024 
NOTICE OF MEETING 
A meeting of the BUTE AND COWAL AREA COMMITTEE will be held ON A HYBRID BASIS IN
THE QUEEN'S HALL, DUNOON AND BY MICROSOFT TEAMS on TUESDAY, 4 JUNE 2024 at
10:00 AM, which you are requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST 
3. MINUTES 
(a) Bute and Cowal Area Committee - 5 March 2024 (Pages 3 - 10)  
(b) Bute and Cowal Area Community Planning Group - 30 April 2024 (Pages 11 - 22)  
(c) Cowal Transport Forum - 18 March 2024 (Pages 23 - 28) 
4. PUBLIC QUESTION TIME 
5. ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORTS 
(a) Dunoon Grammar School (Pages 29 - 48)   
Report by Executive Director with responsibility for Education  
(b) Rothesay Joint Campus (Pages 49 - 70)   
Report by Executive Director with responsibility for Education 
6. AREA PERFORMANCE REPORT - FQ4 2023/24 (Pages 71 - 110)  
Report by Executive Director with responsibility for Customer Support Services 
7. ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP
PERFORMANCE REPORTS - FQ3 AND FQ4 2023/24 (Pages 111 - 140)  
Report by Head of Strategic Planning, Performance and Technology, Argyll and Bute
Health and Social Care Partnership
Public Document Pack

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8. ROADS AND INFRASTRUCTURE SERVICES UPDATE (Pages 141 - 144)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
9. SUPPORTING COMMUNITIES FUND 2024/25 (Pages 145 - 162)  
Report by Chief Executive 
10. APPOINTMENTS TO OUTSIDE ORGANISATIONS (Pages 163 - 168)  
Report by Executive Director with responsibility for Legal and Regulatory Support 
REPORTS FOR NOTING 
11. CRUACH MOR AND CLACHAN FLATS WIND FARM TRUSTS (Pages 169 - 176)  
Report by Executive Director with responsibilities for Legal and Regulatory Support 
12. DRAFT BUTE AND COWAL AREA COMMITTEE WORKPLAN (Pages 177 - 180) 
Bute and Cowal Area Committee 
Councillor Gordon Blair (Chair) Councillor Audrey Forrest
Councillor Daniel Hampsey Councillor Reeni Kennedy-Boyle (Vice-Chair)
Councillor Liz McCabe Councillor Yvonne McNeilly
Councillor Ross Moreland Councillor William Sinclair
Councillor Peter Wallace   
Contact: Julieann Small, Senior Committee Assistant - 01546 604043

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MINUTES OF THE MEETING OF THE BUTE AND COWAL AREA COMMITTEE HELD ON A
HYBRID BASIS IN THE QUEEN'S HALL, DUNOON AND BY MICROSOFT TEAMS 
ON TUESDAY, 5 MARCH 2024 
Present: Councillor Liz McCabe (Chair) 
Councillor Audrey Forrest
Councillor Reeni Kennedy-Boyle
Councillor Ross Moreland 
Councillor William Sinclair
Councillor Peter Wallace 
Attending: Stuart McLean, Committee Manager
Jim Smith, Head of Road and Infrastructure Services
Colin Young, Strategic Transportation Delivery Officer
Colin Fulcher, Senior Economic Regeneration Officer
Kelly Ferns, Research and Development Officer
Stuart Green, Corporate Support Manager
Sonya Thomas, OD Project Officer
Suzanne Mason, Engagement and Communities Lead
Louise Lawson, Education Manager - Inclusion and Equality
Lisa Marle, Head Teacher, Innellan and Toward Primary School 
1. APOLOGIES FOR ABSENCE 
The Chair welcomed everyone to the meeting. 
Apologies for absence were received from Councillors Yvonne McNeilly, Gordon Blair and
Daniel Hampsey. 
2. DECLARATIONS OF INTEREST 
Councillor Reeni Kennedy-Boyle declared a non-financial interest in relation to item 9 of
the agenda (Housing Services Activity Update - Strategic Housing Investment Plan (SHIP)
– Annual Update),  due to her occupation as General Manager of Fyne Futures which was
a subsidiary of Fyne Homes. She advised that she would remain in the meeting during the
consideration of this item. 
3. MINUTES 
(a) Bute and Cowal Area Committee - 5 December 2023 
The Minute of the meeting of the Bute and Cowal Area Committee, held on 5
December 2023 was approved as a correct record. 
(b) Bute and Cowal Area Community Planning Group - 6 February 2024 
The Minute of the meeting of the Bute and Cowal Area Community Planning Group,
held on 6 February 2024 was noted. 
(c) Cowal Transport Forum - 12 December 2023 
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The Minute of the meeting of the Cowal Transport Forum, held on 12 December
2023 was noted. 
4. PUBLIC QUESTION TIME 
Having noted that there were members of the public in attendance, the Chair invited them
to submit any questions they may have.     
Jean Moffat
As a member of the Friends of Ardencraig Gardens we have prepared a complete plan for
the year and are very excited that shrubs and plants are being delivered this month. I am
looking to ensure everything is going as planned, could this be confirmed?
Councillor Moreland advised that as far as he knew, the plants and shrubs are due to be
delivered this month but that he would check with the appropriate Department and
confirm.
Annemarie Ferguson
Could you advise us on the Councils policies and processes in relation to derelict houses,
in particular 12-16 Castle Street to Buckingham Terrace?
Residents of Castle Street face ongoing risk to our health and safety. The risk is
increasing as the recurrent storms continually add to the deterioration of the buildings,
creating dangers to residents and passers-by of flying debris as well as the physical
impact on our neighbouring homes.
What can the Council do given the latest information uncovered by our community
councillors that the developer no longer believes it is economically viable to develop these
buildings and that the only option now is to demolish 12-16 Castle Street?
The Research and Development Officer highlighted that the Council have a duty to ensure
public safety and any elements that members of the public feel are unsafe should be
reported, in the first instance, to Building Standards who will take action to ensure the
building remains safe. The Research and Development Officer advised that it was her
understanding that there had been engagement with the developer over the years and
that there was some legal issues in terms of the title and that her understanding was that
legal options were being pursued. 
Ms Ferns added that due to Buckingham Terrace and Castle Street being within a
conservation area that there are a number of constraints in terms of planning permission,
adding that any proposal to demolish a property within that locality would be at the
discretion of Historic Environment Scotland. 
Councillor McCabe advised that she had contacted Building Standards in relation to the
named properties but had not yet received a response. The Research and Development
Officer advised that she would refer to colleagues in Building Standards and respond to
the Chair.
Councillor Kennedy-Boyle asked if someone could meet with the residents and potentially
support them developing a plan of action. The Research and Development Officer advised
that she would enquire about a meeting being arranged with the residents with Housing,
Planning and Building Standards.
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Lawrence Lindsay
Many Rothesay residents have raised concerns regarding the lack of local newspapers
within libraries since the Covid crisis. I have done research into all Live Argyll libraries and
apart from Dunoon and Rothesay libraries, all others have access to their local newspaper
in a digital format. 
I asked the editor at Argyll Publishers if residents on Bute could have the same access
and was told that as they are a very small publishing company they could not afford to
make it available so I have been campaigning to make available the Isle of Bute News, at
least, a hardcopy in our library. 
I have been in contact with Councillor Kennedy-Boyle who sent an email to LiveArgyll who
advised that they did not intend on reinstating the newspapers however if they found that
there was enough demand in the community they would reconsider. I have been
campaigning and have a petition with at least 200 signatures. Local newspapers have not
been archived since March 2019. Therefore no important articles / stories are available for
research or perusal by any member of the public. 
I have been informed that older members of the community would previously look forward
to reading the paper in the library where they would met up with others. Having the local
newspaper available in hardcopy is a must as many elderly people are not technologically
aware and cannot access online services. Will the Area Committee support me in my
attempts to reintroduce local, hardcopy, newspapers to Rothesay Library? 
The Committee Manager advised that following receipt of Mr Lindsay’s question he had
passed it onto the LiveArgyll who provided the following response:
The decision to withdraw physical local newspapers in all our Libraries was made just as
Covid happened. Yearly the library budget is shrinking and with little regular use, the
budget for papers was completely cut. Even if we were to reinstate buying the physical
local newspaper we can’t show favouritism to one Library, so would have to buy for all our
main libraries. This may seem a small cost but the cost is the equivalent of the book
buying of non-fiction books for one of our part-time libraries.  We are now looking at
further reductions as the settlement from the Council to LiveArgyll has been reduced by
10%.  We just don’t have the budget.
Councillor Sinclair advised as a LiveArgyll Board Member he would speak to the
Operations Team on Mr Lindsay’s behalf, reiterating that LiveArgyll had a 10% cut to their
operational budget and advised that adding additional expenses is extremely difficult due
to budget pressures. 
5. AREA PERFORMANCE REPORT - FQ3 2023/24 
Consideration was given to the Area Performance Report for financial quarter 3 of
2023/24 (October to December 2023) which illustrated the agreed performance measures
for this period. 
Decision 
The Bute and Cowal Area Committee:
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1. noted and considered the performance and supporting commentary as presented; 
2. noted that upon receipt of the Quarterly Performance Report the Area Committee
should contact either the Responsible Named Officer or the Organisational
Development Project Officer with any queries; and 
3. noted that work was ongoing and to respond to the Organisational Development
Project Officer with requests or comments regarding the layout and format of the
Performance Report and Scorecard. 
(Reference: Report by Executive Director with responsibility for Customer Support
Services, dated 7 February 2024, submitted) 
6. PRIMARY AREA ATTAINMENT REPORT: BUTE AND COWAL 
The Committee gave consideration to a report and a presentation which provided a range
of key information about primary school provision in the Bute and Cowal area during the
school session June 2023 to January 2024 and reported the national collection of
attainment and achievement data from June 2023.  
Decision  
The Bute and Cowal Area Committee considered and noted the information provided
within the report and presentation.  
(Reference: Report by Executive Director with responsibility for Education dated March
2024, submitted) 
7. ROADS AND INFRASTRUCTURE SERVICES UPDATE 
The Committee gave consideration to a report which provided links to the recent activities
of Roads and Infrastructure Services. 
Decision 
The Bute and Cowal Area Committee considered and noted the contents of the report. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated January 2024, submitted) 
8. ROADS CAPITAL RECONSTRUCTION PROGRAMME 2024/25 
The Committee gave consideration to a report which included a draft programme for roads
reconstruction schemes for 2024/25 in the Bute and Cowal area. 
Decision 
The Bute and Cowal Area Committee: 
1. provided comments on the draft programme contained at appendix 1 of the report,
which were noted by the Head of Roads and Infrastructure Services; and 
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2. noted that the programme would go forward to the Environment, Development and
Infrastructure Committee on 21 March 2024 for endorsement. 
(Reference: Report by Executive Director with responsibility for Roads and Infrastructure
Services, dated February 2024, submitted) 
9. HOUSING SERVICES ACTIVITY UPDATE - STRATEGIC HOUSING
INVESTMENT PLAN (SHIP) - ANNUAL UPDATE 
Consideration was given to a report which provided an update on Housing Services
activity and the delivery of the Local Housing Strategy within the Bute and Cowal area. 
Decision 
The Bute and Cowal Area Committee considered and noted the contents of the report. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated January 2024, submitted) 
10. 2023/24 ACTIVE TRAVEL PROGRESS REPORT 
The Committee gave consideration to a report which provided an update on the progress
made in 2023/24 in relation to active travel projects in the Bute and Cowal area, and
sought continued support for the projects from Members. 
Decision 
The Bute and Cowal Area Committee agreed to: 
1. welcome the progress made to date across a significant number of active travel
projects by the small Active Travel Team; 
2. support the continuation of the projects and the submission of future funding
applications to external challenge funds (while these still exist) to continue to develop
design and construction stages in order to deliver these projects; 
3. support the allocation of the active travel funding element in the Council’s 2024/25
block grant to the development and delivery of appropriate active travel projects,
including those already underway in Bute and Cowal; and 
4. instruct Officers to continue to identify and develop new active travel projects to benefit
local residents, businesses and communities. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated 24 January 2024, submitted) 
11. ROTHESAY TOWNSCAPE HERITAGE SCHEME - MARCH 2024 FINAL
UPDATE 
Consideration was given to a report updating members on the progress of the Rothesay
Townscape Heritage scheme as the programme nears completion. 
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Decision 
The Bute and Cowal Area Committee considered and noted the contents of the report. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth, dated February 2024, submitted) 
12. SUPPORTING COMMUNITIES FUND - MONITORING OF PROJECTS FUNDED 
The Committee gave consideration to a report which highlighted the positive outcomes of
the Council’s Supporting Communities Fund in 2022/23 for communities in the Bute and
Cowal area. 
Decision 
The Bute and Cowal Area Committee: 
1. noted and consider the positive contribution of the Supporting Communities Fund
detailed in section 4 of the report and the attached table; and 
2. noted that a total of £676.69 in unspent funds has been returned and agreed that this
would be included in the distribution of the Supporting Communities Fund for 2024/25. 
(Reference: Report by Chief Executive, dated 12 February 2024, submitted) 
13. AREA PLANS UPDATE 
Consideration was given to a presentation which provided information in relation to the
progress of the Council’s Area Plans project. 
Decision 
The Bute and Cowal Area Committee considered and noted the information provided. 
(Reference:  Presentation by Chief Executive’s Unit, dated 5 March 2024, submitted) 
14. PORT RIDDELL SLIP – UPDATE AND FUTURE OPTIONS 
Consideration was given to a report providing members with an update on Port Riddell
Slip, Dunoon following the decision to remove the project from the Rural Growth Deal
(RGD) Tourism and Place Programme. 
Decision 
The Bute and Cowal Area Committee: 
1. noted that members of the local community had indicated that there remains interest in
the redevelopment of Port Riddell Slip to facilitate enhanced access to the local marine
environment for leisure activities; 
2. noted that Port Riddell Slip was no longer part of the RGD programme and no funding
had currently been identified to progress any enhancements to this facility and that this
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project could be considered for future grant funding bids or a community asset transfer;
and 
3. noted that the facility was currently in a poor state of repair and vehicular access from
the A815 had been restricted however, members of the public can still access the
facility on foot and that consideration should be given to installing signage advising the
public that use of the facility is at their own risk. 
(Reference: Report by Executive Director with responsibility for Development and
Economic Growth dated January 2024, submitted) 
15. DRAFT BUTE AND COWAL AREA COMMITTEE WORKPLAN 
The Bute and Cowal Area Committee workplan was before members for information. 
Decision 
The Bute and Cowal Committee noted the contents of the workplan. 
(Reference: Bute and Cowal Area Committee workplan, dated 5 March 2024) 
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MINUTES OF THE MEETING OF THE BUTE AND COWAL COMMUNITY PLANNING GROUP HELD
BY MICROSOFT TEAMS
ON TUESDAY, 30 APRIL 2024 
Present: Jean Moffatt, Bute Community Council (Chair)
Reeni Kennedy-Boyle, Fyne Futures 
Stuart McLean, Committee Manager, Argyll and Bute Council 
Rona Gold, Communities and Partnership Manager, Argyll and Bute Council
Ailie Law, Community Development Officer, Argyll and Bute Council 
Aimie Dow, Community Development Officer, Argyll and Bute Council 
Susan Tuite, Senior Welfare Rights Officer, Argyll and Bute Council
Councillor Ross Moreland 
Councillor Gordon Blair
Councillor Peter Wallace
Sergeant Sophie Marshall, Police Scotland
Tony McGloin Scottish Fire and Rescue Service
Rhona Altin, UHI Argyll
Robert Trybis, Dunoon Gourock Ferry Action Group
Ann Campbell, Dunoon Community Development Trust
Janis Marshall Reilly, Argyll and Bute TSI
Rhona Grant, Community Learning Services, Live Argyll
Alex Wilde, Shaping Places for Wellbeing, Improvement Service 
Jenny Dryden, Argyll and Bute Health and Social Care Partnership
Tom McCowan, Dunoon Community Council
Dee James, Bute and Cowal Living Well Network
Rhyddian Knight, Friends of Glenan Wood 
Attending: Councillor William Sinclair
Councillor Audrey Forrest
Takki Sulaiman, Argyll and Bute TSI
Iona Tytler, Castle House Museum  
Jamie Joyce, ACT
Andrew Galloway, Local Democracy Reporter, Argyll and Bute 
1. WELCOME AND APOLOGIES 
The Chair welcomed everyone to the meeting and general introductions were made. 
Apologies for absence were intimated on behalf of: 
Melony MacLean, Argyll Community Housing Association (ACHA);
Becky Hothersall, The Poverty Alliance; 
John Parker, Sandbank Community Development Trust; and 
Inspector Bart Simonis, Police Scotland. 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest intimated. 
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3. MINUTES 
(a) Meeting of the Bute and Cowal Community Planning Group held on 6
February 2024 
The Minutes of the Bute and Cowal Area Community Planning Group meeting held
on Tuesday 6 February 2024 were approved as a correct record. 
4. COMMUNITY PLANNING PARTNERSHIP MANAGEMENT COMMITTEE
UPDATE 
The Group gave consideration to a report which outlined matters discussed during a
meeting of the Community Planning Partnership (CPP) Management Committee held on
10 April 2024. 
Stuart McLean, Committee Manager, highlighted the Management’s Committee response
to an issue raised by the Bute and Cowal Area Community Planning Group in relation to
proposals for Greenock Police Station and that Pippa Milne, Chief Executive at Argyll and
Bute Council had encouraged the ACPG members to contact Police Scotland directly on
this issue. The update also advised of a proposed new governance structure for the
Community Planning Partnership to assist in delivering actions from the Argyll and Bute
Outcomes Improvement Plan (ABOIP); updates to the Transport Infrastructure, Housing
and Community Wellbeing ABOIP outcomes; and progress with relevant projects,
including an update to the Terms of Reference for the Climate Change Working Group. 
Rona Gold, Community Planning Manager, provided clarification in relation to discussions
about the governance structure of the Community Planning Partnership, having noted
some disagreements with the proposals expressed at the Management Committee
meeting and within a report that featured on the agenda for this meeting. It was
highlighted that no decisions had been made in relation to this matter and partners would
be working together to ensure that the meetings taking place were meaningful, and
allowed as much time and resource as possible for action and progress on the ABOIP
outcomes. It was noted that a development session with CPP partners would be held in
June, and details of this session would be circulated to relevant partners in due course. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the contents
of the report.
(Reference: Report by Committee Manager, Argyll and Bute Council, dated 30 April 2024,
submitted) 
5. UPDATE ON COMMUNITY COUNCIL INTERIM BY-ELECTIONS 
Consideration was given to a report which provided an update on the membership of
community councils in the Bute and Cowal area following the closure of the nomination
period for the interim by-elections. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
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(Reference: Report by Governance Officer, Argyll and Bute Council, dated 30 April 2024,
submitted) 
6. ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP - PUBLIC
HEALTH 
(a) The Annual Report of the Director of Public Health 2023 (NHS Highland) :
'Medication & Public Health - Do the Right Thing' 
Consideration was given to a public health update from NHS Highland. The update
focussed on The Annual Report of the Director of Public Health 2023 (NHS
Highland): ‘Medication & Public Health – Do the Right Thing. The report examined
public health challenges and the benefits and drawback of prescribed medicines,
with a focus on escalating levels of pharmacotherapy and its impacts on both
individuals, and the population and their environment, including the rise of antibiotic
resistance and the environmental pollution caused by medicines. 
The report also provided information on the following key issues: The Environment:
How medication can make out environment sicker; Hepatitis C: How medication is
transforming treatment and prevention; Social Prescribing: How an alternative to
medication can work; and Prescriptions for Pain: How medication can have long-
lasting effects on public health. A case study regarding how medication and other
measures can work together to improve health was also considered.
It was noted that a copy of the presentation provided to the Group would be
circulated by e-mail following the meeting. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Health Improvement Senior, NHS Highland, submitted) 
7. SOCIAL CARE FOR ADULTS AND OLDER PEOPLE IN BUTE AND COWAL 
The Vice-Chair highlighted that a paper had been presented to the Health and Social Care
Partnership last month in relation to the service provision for adults and older people and
advised that she wished to capture people’s thoughts on this topic. The Vice-Chair posed
several questions to partners with responses detailed below:
1. What experience does your group or organisation have of supporting Social
Care for Adults and old people in Bute and Cowal? 
Dee James advised that she has experience through the Living Well Networks as well
as through the Cowal Elderly Befrienders and Interloch Community Transport and that
the Living Well Network do a significant amount of networking with both groups. 
Councillor Forrest suggest that Crossroad Caring for Carers would be a good group to
contact in relation to this. 
2. How would you describe your partnership relationship with the Health and
Social Care Partnership and what is your channels for communicating and
engaging with the HSCP?
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Dee James advised that her channel for communicating and engaging with the HSCP
is through the Living Well Network. Dee advised that they are involved in sending out
surveys to members and feeding the information back to the HSCP. 
Rhona Grant advised that Live Argyll have some links into the HSCP through the
Health and Wellbeing side of their work and through the CLD Strategic Partnership.
Rhona advised that she would provide further information to the Vice-Chair following
the meeting. 
Dee James advised that the Strachur Hub have a great model and is part of the
network and that they would be a good group to contact. 
3. Thinking about a review and service redesign process – what would good
consultation process look like to you? 
Dee James advised that the process should be driven by members. Dee highlighted
that TSI would have to be involved as they support the organisations and that the
health and wellbeing work being done by Alex Wilde should also feed into the
consultation. 
Takki Sulaiman advised that he was happy to help in any way he could with the next
steps advising that the TSI have a range of networks ready to help when required. 
Councillor Forrest advised that a good consultation has to be personal and that people
need to go to where the adults and older people are, who are using the services and
those that are delivering it.
Ann Campbell advised that Dunoon Community Development Trust have been
developing a model of consultation using community connectors who are trained local
people who are paid to engage with those people whose voices are not as regularly
heard.
Decision 
The Bute and Cowal Area Community Planning Group requested that the outcome of the
discussion be passed to the Health and Social Care Partnerships Locality Planning Group
to help inform the review process.
(Reference: Discussion facilitated by Vice-Chair of the Bute and Cowal Area Community
Planning Group) 
8. ARGYLL COMMUNITY HOUSING ASSOCIATION ANNUAL UPDATE 
Consideration was given to an annual report from Argyll Community Housing Association
(ACHA) which provided information in relation to their stock in the Bute and Cowal area;
investment programmes; the Warm Homes Fund projects; a review of ACHA’s sheltered
housing services; allocation and re-letting of properties; works completed and planned
through the Exemplar Estates Initiative; opportunities for communities to engage with
planned Estate Walkabouts; an ongoing consultation on ACHA’s Customer Involvement
Strategy;  welfare rights services; adaptations for vulnerable customers; success at the
Scotland Housing Awards, Scottish Energy Efficiency Awards and Tenant Advisory
Service Nation Excellence Awards; awards for local schools as part of ACHA’s 10 10 10
initiative; and the feedback from customer satisfaction surveys.
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The report also encouraged applications to ACHA’s Community Action Fund, advising that
a number of awards from the Fund had already benefitted local groups. 
Decision 
The Bute and Cowal Area Community Planning Group:
1. considered and noted the information provided; and 
2. noted that in the absence of a representative from Argyll Community Housing
Association, any questions could be forwarded to them following the meeting and any
responses circulated to the Group. 
(Reference: Report by Local Manager, Argyll Community Housing Association, dated 1
April 2024, submitted) 
9. PARTNER UPDATES 
(a) Police Scotland Update 
Consideration was given to an update which provided information on the ongoing
work of the Service and information on crime statistics; fraud prevention and
awareness; road safety and the new Youth Engagement Officer for Bute and
Cowal. The update also provided information relating to the Recovery Community
meeting which was attended by Officers and a meeting with Live Argyll to discuss
their Literacy and Numeracy project for adults on the Isle of Bute.
Councillor Sinclair raised road safety concerns on the A815 through Sandbank.
The Committee Manager advised that the Community Planning Group had asked
for an update on potential road safety measures in relation to Sandbank and that
the Roads and Infrastructure Officers, supported by the Community Development
Team, would hold a stakeholder event to discuss the matter and that the outcome
of this event would be subject to further discussion and consideration at a future
meeting of the Community Planning Group. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Police Scotland, submitted) 
(b) Scottish Fire and Rescue Service Update 
The Group gave consideration to a report highlighting the Scottish Fire and Rescue
Service’s (SFRS) FQ4 review of local performance across Bute and Cowal for the
period 2023-24. The report included information on the local firefighter training
plan; incidents during this period; unwanted fire alarm signals; road and water
safety campaigns; community engagement activities; East and West
Dunbartonshire and Argyll and Bute Local Senior Officer Activities and home fire
safety.  
Tony McGloin advised that the Scottish Fire and Rescue Service was currently
running a survey on the future of the service and that community engagement
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events would be held in fire stations across Scotland. Further information on the
survey can be found at: Shaping Our Future Service: Your Say - Scottish Fire and
Rescue Services - Citizen Space
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Scottish Fire and Rescue Service, submitted) 
(c) Dunoon Gourock Ferry Action Group Update 
Consideration was given to a presentation by Robert Trybis from the Dunoon
Gourock Ferry Action Group. Mr Trybis highlighted that the summer tickets for the
Dunoon Gourock town passenger service have risen and are now 46% more than
the significantly longer Wemyss Bay to Rothesay crossing and that with major
works planned on the A82 and A83, ferry provision to the town is inadequate. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Information Officer, Dunoon Gourock Ferry Action Group,
submitted) 
(d) Scenic Sandbank Update 
Consideration was given to a report providing an update on the work of Scenic
Sandbank. It was highlighted that following a successful financial award from the
Scottish Land Fund and lengthy negotiations with Argyll & Bute Council, Scenic
Sandbank had recently completed the acquisition of the former primary school site
in the centre of the village for the purposes of a community garden. The update
also highlighted that clearance of invasive plant species from the land was
expected to be underway shortly and with the assistance of local volunteers and
contributions, the garden would be developed through the summer months and in
time would be growing flowers and vegetables and serve as a community meeting
space for all.
Decision 
The Bute and Cowal Area Community Planning Group:
1. considered and noted the information provided; and
2. noted that in the absence of a representative from Scenic Sandbank, any
questions could be forwarded to them following the meeting and any responses
circulated to the Group.
(Reference: Report by Director, Scenic Sandbank, submitted) 
(e) Oakbank Community Inn Sandbank Update 
The Group gave consideration to an update on the work of the Oakbank
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Community Inn Sandbank. The update highlighted that the Group was presently at
Stage 2 of a two stage process to obtain finances from the Scottish Land Fund for
the purpose of acquiring the Oakbank hotel/pub as a community facility. It was
advised that initial funding had been received for preparation of a valuation survey,
condition survey, feasibility study and business plan with work on the latter
ongoing.
Decision 
The Bute and Cowal Area Community Planning Group:
1. considered and noted the information provided; and 
2. noted that in the absence of a representative from Oakbank Community Inn
Sandbank, any questions could be forwarded to them following the meeting and
any responses circulated to the Group.
(Reference: Report by Director, Oakbank Community Inn Sandbank, submitted) 
(f) UHI Argyll Update 
Consideration was given to an update from Rhona Altin, UHI Argyll. The update
included information on the Big College Open Week which was well attended with
around 90 people visiting the centres; the success of the multiply programme and
English for speakers of other languages (ESOL) courses; commercial courses
being ran in May and June; the MCR Pathways Programme which many UHI Argyll
staff have volunteered for and the plan to reintroduce the “Keep Warm” project.
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by UHI Argyll, dated 22 January 2024, submitted) 
(g) Live Argyll Community Learning Services Update 
The Group gave consideration to an update from Rhona Grant, Live Argyll -
Community Learning Services. The update provided information relating to adult
literacy and numeracy provision; the newly elected MSYPs for Argyll and Bute;
Youth Services on Bute; the published report from the HMI Community Learning
and Development Progress Visit of Argyll and Bute Council in January 2024; the
Community Learning and Development Strategic Partnership Plan 2021-2024 and
the independent review of Community Learning and Development .
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by Live Argyll Community Learning Services, submitted) 
(h) Argyll and Bute TSI Update 
Consideration was given to a report from Argyll and Bute Third Sector Interface
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(TSI), which provided an update on actions taken during financial quarter four of
2023-24. The update included information in relation to changes to the Charities
(Regulation and Administration) (Scotland) Act 2023; local strategic partnerships;
the Community Wealth Building report; Community Planning Partnership
organisational changes; funding for 2024-2025; the Funders Fayre 2024 held in
Oban; a fourth year of funding of the Community Mental Health and Wellbeing
Fund; TSI Board member recruitment; testing of new models of co-location; work
by the Argyll and Bute Climate Action Network; the Sustainable Food Partnership
online event; consultations on a new strategy and a local sustainable funding
campaign; research proposal for mapping Argyll and Bute’s early intervention
services; and TSI’s hosting of a Wellbeing Development Manager post, funded by
Macmillan Cancer Support and the Health and Social Care Partnership. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report by CEO, Argyll and Bute TSI, submitted) 
(i) Opportunity for Verbal Updates 
Fyne Futures 
Reeni Kennedy-Boyle advised that Fyne Futures have an awards for all project
running this year, looking at 3 different projects connected to growing and sharing
food in the community. Reeni advised that Fyne Futures are working with primary
schools on a project called ‘pizza in a barrel’ which is about growing plant based
ingredient for making pizza and that the kids are doing projects in their school
looking at soil health and climate change. Reeni also highlighted that they are
looking at growing plants that can be used for dyes and that they are working with
a local artist who is looking to make her art more sustainable and climate friendly
by moving to natural pigments. It was noted that Fyne Futures are hoping to run
the Employability programme again this year after it success last year. 
Argyll and Bute Council’s Community Development Team 
Ailie Law highlighted that the Supporting Communities fund closed on the 18th
March and that the team were currently assessing the 32 applications which were
received, with the associated reported being prepared for consideration at the Area
Committee in June. Ailie also advised that if partners were interested in any of the
previous projects funded by the Supporting Communities Fund that case studies
are available on the website. 
Dunoon Community Development Trust 
Ann Campbell highlighted that the Trust recently had been successful in securing
funding from the Living and Thriving Spaces which is awarded by Argyll and Bute
Council. Ann also advised that the Trust are working in partnership with Struan
Lodge care home to establish a food growing site and therapeutic garden in the
grounds for residents. 
Ann  also advised that the Trust are working with Argyll and Bute Council to agree
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a lease for Castle House Gate Lodge and that their partners, Cycling UK and the
Bothy Project, would be sharing the space. Ann advised that they had been
supporting an active travel network and are working with partners to develop a
behaviour change plan. 
Friends of Glenan Wood 
Rhyddian Knight advised that the updated Friends of Glenan Wood website was
now live (Friends of Glenan Wood) and that they are really happy with it. Rhyddian
highlighted that there is a full programme of volunteer opportunities throughout the
year and a full calendar of events on the website and that they now have funding
for travel for volunteers and community groups to take part in the volunteer
opportunities. 
10. WELFARE RIGHTS, ARGYLL AND BUTE COUNCIL 
Consideration was given to a presentation by Susan Tuite, Senior Welfare Rights Officer.
The presentation included information on the welfare rights service; their aims and roles;
what information/advice and help they can provide; 2023/24 highlights; partnership
working; community engagement; customer satisfaction; what’s happening in 2024/25 and
information on how to contact the Welfare Rights team. 
The Committee Manager advised that the Bute and Cowal Area Committee are trustees of
the Lamont Bequest which is open to applicants who are in receipt of a qualifying benefit
and are over the age of 16 and reside in the area of Kilfinan with a postcode of PA21. It
was noted that successful individual applicants would receive £50 while those that are
applying on behalf of their family would receive £100. 
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Presentation by Senior Welfare Rights Officer, Argyll and Bute Council) 
11. COMMUNITY WEALTH BUILDING IN ARGYLL AND BUTE - A FRAMEWORK
FOR ACTION 
Consideration was given to a report and presentation in relation to Community Wealth
Building. The report confirmed that the Community Planning Partnership Management
Committee formally received the Community Wealth Building report commissioned in
2023 at its meeting of 10th April 2024. It was highlighted that the recommendations in the
report were categorised in five sections: spending; workforce; inclusive ownership;
finance; and land and property. 
It was noted that the Community Planning Partnership had requested that Area
Community Planning Group provide feedback in relation to the implementation and priority
actions identified in the report and appendices. 
Decision
The Bute and Cowal Area Community Planning Group:
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1. noted that a steering group of CPP partners oversaw the delivery and production of the
two reports at Appendix 1 and 2; 
2. agreed to forward any comments on implementation and priority actions within the final
report Community Wealth Building in Argyll and Bute: A framework for action at
appendix 1 following the meeting to the Committee Manager to pass to the CEO, Argyll
and Bute Third Sector Interface for consideration and action as appropriate; and  
3. agreed to forward any comments on the implementation and priority actions within the
two ‘Models of Opportunity’ at appendix 2 following the meeting to the Committee
Manager to pass to the CEO, Argyll and Bute Third Sector Interface for consideration
and action as appropriate. 
(Reference: Report by CEO, Argyll and Bute Third Sector Interface, dated 30 April 2024,
submitted) 
12. BUTE AND COWAL LIVING WELL NETWORK 
Due to the time constraints it was agreed to continue consideration of this item to the next
meeting. 
Decision 
The Bute and Cowal Area Community Planning Group agreed to continue consideration of
this item to the next meeting. 
13. SHAPING PLACES FOR WELLBEING 
Consideration was given to a report and presentation from Alex Wilde, Shaping Places for
Wellbeing Dunoon. The update provided information on  how they share their learning;
Place and Wellbeing outcomes; Project Town activities; how they use data and evidence;
Place and Wellbeing Assessments and associated recommendations.
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Report and presentation by Project Lead, Shaping Places for Wellbeing,
submitted) 
14. COMMUNITY FOCUS 
(a) Castle House Museum 
The Group gave consideration to a presentation from Iona Tytler, Castle House
Museum. Iona advised that the Museum opened in 1998, and is a registered
charity ran by Dunoon and Cowal Heritage Trust and that the objective of the
Museum has always been to share and preserve the rich history of the local area.
It was highlighted that they have an ongoing memory box project which aims to
highlight the value of heritage in supporting a sense of place and in connecting
people across the area with bookings for memory boxes available from June
onwards.
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Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Presentation by Museum Assistant, Castle House Museum) 
15. CLIMATE CHANGE 
(a) Argyll and Bute Climate Action: developing a Climate Change Strategy and
Action Plan for Argyll and Bute 
The Group gave consideration to a report providing an update on the Community
Planning Partnership’s Argyll And Bute Climate Action project: developing a
Climate Change Strategy and Action Plan for Argyll and Bute.
Decision
The Bute and Cowal Area Community Planning Group noted the approach and
status of the project as outlined in the report. 
(Reference: Report by Climate Change Project Manager, dated 16 April 2024,
submitted) 
(b) ACT Climate Change Update 
Consideration was given to a presentation from Jamie Joyce from ACT. Jamie
highlighted that the ABCAN hub model was now established with a delivery team
made up from community organisations, freelancers and ACT employees who
were delivering community climate engagement in all 4 administrative areas. The
presentation included information on funding distributed to groups that are involved
in climate change projects; the creation of the Argyll & Bute Specific Carbon
Literacy Training Course; the delivery of 3 regional climate assemblies, focussing
on Energy, Housing, and Food; the new ABCAN website and online network and
ABCAN Aims for 2024/25.
Decision 
The Bute and Cowal Area Community Planning Group considered and noted the
information provided. 
(Reference: Presentation by ACT Now Project Manager and ABCAN Team Lead) 
(c) Opportunity for verbal updates on community based initiatives 
There were no verbal updates provided under this item. 
16. DATE OF NEXT MEETING 
The Group noted that the next meeting of the Bute and Cowal Area Community Planning
Group would take place on Tuesday 13 August 2024. 
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Page 23

MINUTES OF THE MEETING OF THE COWAL TRANSPORT FORUM HELD BY MICROSOFT
TEAMS 
ON MONDAY, 18 MARCH 2024 
Present: Councillor Daniel Hampsey (Chair) 
Councillor William Sinclair 
Councillor Ross Moreland
Councillor Audrey Forrest
Stuart McLean, Committee Manager, Argyll and Bute Council
Gordon Ross, Western Ferries
Captain Alistair McLundie, Western Ferries
Victoria Shaw, Calmac
Jeff McCormick, West Coast Motors
Inspector Bart Simonis, Police Scotland
Frauke Thornton, Dunoon Community Council
Kirstie Reid, Strachur Community Council
Dave Cooper, Hunters Quay Communtity Council
Tom Murray, Lochgoilhead Community Council
Ronald McAlister, Bute Ferry Group 
Attending: Robert Trybis, Dunoon Gourock Ferry Action Group
Chris Martin, Dunoon Observer 
1. APOLOGIES FOR ABSENCE 
The Chair welcomed everyone to the meeting. 
Apologies for absence were received from: 
Martin Arnold, Contract Officer, Argyll and Bute Council; 
Allan Comrie, Strathclyde Partnership for Transport (SPT); and
Kerris Bone, Kilmun Community Council. 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest. 
3. MINUTES 
The minutes of the meeting of the Cowal Transport Forum held on Tuesday 12 December
2023 were approved as a correct record. 
The Chair highlighted his thanks to Inspector Simonis, who he had a very positive and
productive meeting with in January. The Chair also advised that following the last meeting
where it was agreed to hold a meeting to discuss improving connectivity between Dunoon
Town Centre and Gourock Railway Station, that significant progress had been made and
a meeting with the Cabinet Secretary for Transport would be held in the near future. 
Having noted the commitments of those in attendance, the Chair agreed to vary the order
of business. This Minute reflects the order in which discussions took place.
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4. POLICE SCOTLAND 
Inspector Bart Simonis provided the Forum with a verbal update on the ongoing work of
the service. He advised that from April 2023 to January 2024 there had been 8 fatalities
recorded on the road network, which was a decrease from the previous year where there
had been 11 fatalities recorded. Inspector Simonis highlighted that the Police are aiming
to promote road safety throughout the locality and are holding road safety events with one
being held in Helensburgh on the 21 April and that they would be looking at holding similar
events in Dunoon and Bute. 
Inspector Simonis highlighted that specialist road policing units continue to deploy marked
and unmarked vehicles across Argyll and Bute and that there had been an increase in
detecting drivers under the influence of drugs and alcohol across the area with an
increase of 48.5% in comparison to the 5 year average. Inspector Simonis advised that
the annual drink driving campaign ran from the 1 December 2023 to the 2 January 2024
and the number of roadside breath tests carried out by Police within the year increased by
21% from the previous year. 
Kirsty Reid advised that adults are continuing to cycle along the pavements on Argyll
Street, Dunoon which is causing danger to elderly pedestrians. Inspector Simonis advised
that he would look at promoting and educating people on cycling and the responsibility of
keeping themselves safe whilst on the road. 
Councillor Sinclair highlighted that he had several members of the Communtity advising
him of people driving at excessive speeds along the A815 during the early evening.
Inspector Simonis advised that he would report this back to the roads policing team for
them to add this road to their policing matrix. 
Outcome 
The Forum noted the information provided by Police Scotland. 
5. FERRIES UPDATE 
Western Ferries 
Gordon Ross highlighted that Western Ferries are concluding their dry dock programme
and that the summer programme would come into effect on the 29 March. Captain
McLundie advised that they are monitoring traffic continually and have now made the
decision, based on customer demand, to introduce a 4 boat service on Sundays from
10am to 5pm, removing the 4 boat service on Saturdays. Captain McLundie advised that
the 4 boat service on Fridays would continue as normal and that they would consider
putting on extra boats when they have staff available for busy days such as weekends or
bank holidays. 
The Vice-Chair and Chair recorded their thanks to staff at Western Ferries for the great
work they do.  
Outcome 
The Forum noted the update from Western Ferries. 
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Calmac 
Victoria Shaw highlighted that Calmac are finishing their overhaul programme with the MV
Chieftain hopefully being reintroduced at the end of the month and the MV Ali Cat is
currently covering the run and the MV Argyll Flyer back covering the Gourock – Dunoon
as a single vessel service. 
The Forum highlighted their disappointment at the summer timetable and the 26 minute
wait between the ferry and connecting rail service. 
Kirstie Reid highlighted that she had been approached by a member of the public who
was disabled and was nearly knocked over by a cyclist due to the new cycle route for
Gourock. Victoria Shaw advised that she would look into appropriate signage for the area. 
In the absence of Michael Breslin from South Cowal Community Council, the Committee
Manager read out the below question submitted prior to the meeting: 
‘I understand that CalMac plans to make changes to the Dunoon ferry time timetable. Can
I ask that these changes are on the agenda for the meeting please?’ 
Councillor Forrest highlighted that she had heard that with the new timetable changes it
would mean the 20 minutes past the hour ferry service would be meeting trains but if they
were to go to a one vessel service it would be the 10 to the hour ferry that would run.
Victoria Shaw advised that she would look into this for the single vessel ferry service and
confirm following the meeting. 
Outcome 
The Forum noted the update from Calmac. 
6. PUBLIC TRANSPORT 
(a) Kilmun Community Council bus service survey 
It was noted that Kerris Bone had submitted her apologies and it was agreed to
continue consideration of this item to the next meeting. 
Councillor Sinclair advised that Kilmun Community Council are hoping to have a
later bus service to Kilmun and Ardentinny, which is vital for those who work late in
Dunoon. Councillor Sinclair highlighted that the Community Council had conducted
a bus service survey which had received a considerable amount of responses, with
many wanting an 11pm bus service. 
Jeff McCormick on behalf of West Coast Motors advised that he was aware of this
being discussed previously by the Forum and that any information available
showing potential demand should be passed onto Neil Stewart. 
Outcome 
The Forum agreed to continue consideration of this item to the next meeting. 
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(b) Opportunity for verbal updates by Cowal Transport Forum Members 
Strachur Community Council 
Kirsty Reid highlighted that she had reported in January that the roof of the bus
stop at Strachur was loose and becoming dangerous. Ms Reid also advised that
she had reported somebody using the bus stop as a toilet and had asked that
Environmental Health clean it and advised that this had not been done either and a
member of the public had ended up cleaning it. 
Ms Reid asked if West Coast Motors had any update on providing an additional
Saturday bus to Dunoon, advising that there is no service from 0800 or 0900 nor
return to Strachur after 1220. Ms Reid had asked previously if the Portavadie bus
could travel via Strachur but had not been updated on this. Mr McCormick
highlighted that discussions have taken place but that there is nothing to update at
the moment. Kirsty added that it is becoming a big problem especially for young
people getting to work and back. 
The Chair highlighted the need to return to the pre-covid bus services as it is
affecting many young people who cannot get opportunities in the town due to lack
of transportation. 
Ronald McAlister highlighted that connecting services are not being advertised as
full routes online and that many visitors would not know how to get to places
because of this. Jeff advised that he would look into putting something online to
show all the options for the services. 
Tom Murray asked if the correct Helensburgh and Dunoon bus timetables could be
placed in the Carrick bus shelter and asked for the Dunoon bus service to be
simplified during the summer to assist tourists. 
Outcome 
The Forum noted that the Chair would raise the issues with the responsible Council
Department and update Partners accordingly. 
Strathclyde Passenger Transport (SPT) 
In the absence of Allan Comrie, the Committee Manager provided the following
update which was submitted before the meeting; 
• No change to supported bus services or fares; 
• No change in 2024 to Strathclyde Concession Card fares on rail and
Strathclyde Ferry Card fares as per attached Committee Paper (see Para 3 (i)) ;
https://www.spt.co.uk/media/2xwmq4pf/sctsjc150324_agenda6.pdf  
• Whilst not SPT services there are timetable changes to Glasgow – Gourock rail
services and Dunoon ferry times from June 1 2024 as attached; Calmac will
better inform on this.
https://www.calmac.co.uk/summer-timetables/Gourock-Dunoon 
Outcome
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The Forum noted the update from Strathclyde Passenger Transport. 
Dunoon Community Council 
Frauke Thornton advised that she had been made aware of an incident with school
children on the bus in Dunoon where the bus was stopped for 20 minutes and
children being asked to leave the bus. Jeff advised that he was not aware of
specific details however there has been repeated issues on this service with
children’s behaviour and vaping on the bus. Jeff also advised that West Coast
Motors are in dialogue with Dunoon Grammar School around this issue.   
7. ROADS UPDATE 
The Committee Manager highlighted that the draft Bute and Cowal Roads Capital
Programme for 2024/2025 had been presented to the Area Committee on the 5 March
and that the Argyll and Bute wide programme would be considered at the Environment,
Development and Infrastructure Committee on the 21 March. 
Kirstie Reid advised that the Loch Eck road from the Kilmun turn off to Glenbranta was in
a terrible state, with ditches filling with water resulting in flooding. Ms Reid asked when the
white lines would be reinstated on Hamilton Street/Victoria Road. 
Tom Murphy highlighted his thanks to Councillor Sinclair and the Councils Road Engineer
for getting the Glenmore road open and advised that it has seen a big improvement,
however due to the use of Hell’s Glen this road is now deteriorating. Mr Murphy
highlighted that many trees had been cut back at Lock Eck and asked if this could happen
at the junction at Hell’s Glen as vision at this junction is limited due to the overgrown trees.
Mr Murphy also highlighted that the Dunoon Junction at Cairndow is very difficult to find,
especially in the dark and asked if the visibility of this could be improved. 
Councillor Sinclair asked about the regular Timber Transport Group updates the forum
used to receive and the Committee Manager advised that the last update from Iain
Catterwell was that he was leaving the post and at that time they had not identified a
suitable person to represent the Group. 
Outcome 
The Forum noted:  
1. that the Chair would raise these issues with the responsible Council Department and
update Partners accordingly; and 
2. that the Committee Manager would contact the Timber Transport Group to find out
when they would next be providing the Forum with an update. 
8. TRANSPORT SCOTLAND 
Councillor Sinclair advised that public engagement events are being held on the long-term
solution for the A83 Rest and be Thankful and that the events are being held in
Lochgoilhead on the 20 March and Arrochar on the 21 March. 
Outcome
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The Forum noted that the Chair would look into why there was no engagement event
being held in Dunoon. 
9. ANY OTHER COMPETENT BUSINESS 
There was no other competent business. 
10. DATE OF NEXT MEETING 
The Chair thanked everyone in attendance at the meeting and the Forum noted that the
Committee Manager would circulate a calendar invite for a meeting, week ending 10th or
17th June 2024 in due course. 
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ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
Dunoon Grammar School 
4th June 2024
Page 29
Agenda Item
5a

Page 30

School Name  Dunoon Grammar School 
School Address Ardenslate Road, Dunoon, PA23 8LU
Head Teacher  David Mitchell 
CONTEXT OF THE SCHOOL 
Dunoon Grammar School has a very long and distinguished history spanning over 350 years of growth, of which high standards of academic and personal
development have been the hallmarks. 
Dunoon Grammar School is a mixed sex, interdenominational school which caters for pupils aged from eleven to eighteen years of age and serves the area
of Cowal. Catchment is rural in nature and includes two large primary schools in Dunoon and 9 other primary schools. 
There are 734 pupils on the school roll. The teaching staff compliment is 58.2FTE. The Senior Leadership Team comprises of the Head Teacher and four
Depute Head Teachers. There are 8 Principal Teacher Curriculum and 4 Heads of House (Guidance). We also have a Principal Teacher of Behaviour and
Learning. 
In our school we are committed to providing appropriate learning opportunities for the young people, both in and out with school, and to secure positive
destinations for all of our students. This is done in partnership with parents/carers and takes into account the needs of our young people. 
Our SIMD ranges from SIMD1 to SIMD 6. 
The pupil equity funding for session 2023-24 was £91,875. We have used this money to build on the excellent work that we started in our wellbeing hub.
Our Family Wellbeing officer has supported families and young people. She regularly visits homes to support Young people who find it difficult to attend
school.  We have also employed a youth worker, a life coach and introduced a number of Principal Teacher posts to support improvement. These Principal
teachers include, PT DYW, PT Learning and Teaching and PT Raising attainment.  Our Principal Teacher Raising Attainment has introduced a more robust
Tracking and monitoring system to support staff’s understanding of progress. 
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Section 1 S3 ACEL Attainment in Literacy and Numeracy   
School Level % Achieved
Reading Writing L&T Literacy Numeracy
Dunoon Grammar School Third Level or better 75.3 68.8 75.3  70.3
Argyll & Bute Third Level or better 88.5 86.9 89.0 83.9 86.0
Dunoon Grammar School Fourth Level 33.3 28.3 33.3  42.0
Argyll & Bute Fourth Level 54.4 51.4 53.8 45.9 56.4 
S3 ACEL – Gaelic (if applicable) 
School Level
% Achieved
Gaelic
Reading
Gaelic
Writing
Gaelic
L&T  
Dunoon Grammar School Third Level or better 80.0 80.0 80.0   
Dunoon Grammar School Fourth Level 20.0 20.0 20.0   
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Evaluative Comment – Areas of Strength in BGE Attainment:
Both the English and Maths department have been working closely with Primary schools to address this issue. They have also been working
closely with other school and establishments to share a clear understanding of levels. Our Gaelic pupils continue to perform well. 
Evaluative Comment – Areas for Development in BGE Attainment:
Reading, writing, listening and talking and literacy are all considerably lower than the A&B average.  In extensive discussion with the English
department, this is a result of lack of staff understanding and awareness of 3rd and 4th level. The English department has taken steps to rectify
this for this session - namely the implementation of moderation sessions and clearer course plans that allow for more appropriate assessment
opportunities. Numeracy is also below Argyll and Bute. The Maths department have been working closely with the cluster primary schools to
address this issue. They have also been involved in moderation tasks with Cluster primary schools 
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Section 2 National Qualifications 2023 – Percentage of Awards – A-C and A-D 
Evaluative Comment – Areas of Strength 
Our A-C pass rate at National 5, Higher and Advanced Higher is higher that Argyll and Bute in all cases and higher than the National establishment at Higher
and Advanced Higher. We are slightly below the National Establishment at National 5 level. We are extremely happy our performance at A-C level however,
we are area aware some improvement is still required. At A-D we are generally in line with Argyll and Bute and the National establishment at National 5 Level.
We are 3% higher than Argyll and Bute and 5 % higher than the National establishment at Higher level. A number of subject area perform extremely well. 
Evaluative Comment – Areas for Development
Our A-D pass rate at Advanced Higher is lower that Argyll and Bute and the National establishment. We need to consider how to keep young people
motivated once they receive offers from Universities. Action plans have been agreed with subject areas where areas for improvement are required. 
90.30%
95.30%
91.70%
90.70%
92.10%
93.00%
90.50%
90.50%
92.70%
NAT 5 Higher Adv H
DGS % A-D Awards
DGS A&B National
77.40%
79.50%
83.30%
76.93%
77.12%
79.44%
78.80%
77.10%
79.80%
NAT 5 Higher Adv H
DGS % A-C Awards
DGS A&B National Page 33

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Section 3 Insight Data 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has four measures: 
• Improving Attainment in Literacy and Numeracy (presented below as separate Literacy and Numeracy graphs)
• Increasing Post-School Participation
• Improving Attainment for All
• Attainment Versus Deprivation 
The school’s data below is compared to what is termed The Virtual Comparator. The virtual comparator consists of a sample group of school leavers from
schools in other local authorities who have similar characteristics to the school leavers from the school in question. This allows the most accurate and
meaningful comparison of attainment data. 
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3a Improving Attainment in Literacy and Numeracy 
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Evaluative Comment – Areas of Strength 
Young people attaining a level 4 Numeracy is just below our virtual comparator. 
Evaluative Comment – Areas for Development 
Our attainment in Literacy and Numeracy has decreased from 2022. We have developed an action plan to ensure improvement. We have now implemented
earlier banking of literacy and numeracy awards (start of S3) and an improved tracking and monitoring system of each pupil’s achieved level of literacy and
numeracy.  We have also incorporated an ‘upgrade’ opportunity to ensure that pupils’ achieved level is maximised. 
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3b Increased post-school participation 
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Evaluative Comment – Areas of Strength 
We have developed better links with DYW and have appointed a new Depute Head Teacher with responsibility for positive destinations. More robust tracking
procedures have been introduced to ensure improvement 
Evaluative Comment – Areas for Development 
Our positive destination figure has decreased from 2022. In 2002 we were above the local, Virtual comparator, Northern Alliance and National establishment
However, in 2023 we are below all these comparators. 
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3c Improving attainment for all 
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Evaluative Comment – Areas of Strength 
Young people in the lowest 20% are performing well 
Evaluative Comment – Areas for Development 
We have to improve our attainment for young people in the middle 60% and for young people in the highest 20% 
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3d Attainment versus Deprivation 
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Evaluative Comment – Areas of Strength 
Young people who reside in SIMD 4 are performing better that our Virtual comparator 
Young people who reside in SIMD 1 are performing similar to the Virtual comparator 
Young people who reside in SIMD 6 are performing similar to the virtual comparator 
Evaluative Comment – Areas for Development 
Young people who reside in SIMD 2 perform worse than our Virtual Comparator 
Young people who reside in SIMD 3 perform worse than our virtual comparator 
Young people who reside in SIMD 5 perform worse than our virtual comparator 
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Section 4 Wider Achievement Qualifications 
National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
NPA – Computer games Development – 9 young people 
E-sports qualification 
NPA Drama – 2 young people 
S4 Construction Craft Skills – 11 young people – 8 young people passed 
Hairdressing National 4 and National 5 – 23 young people 
Maritime National 5 – 5 young people – 1 pass
Early Education and Childcare National 4 – 10 passed 
NPA Beauty Skills – 8 passed 
NPA make up skills – 5 passed 
Higher Beauty – 5 passed 
Higher Psychology 
Higher Sociology
FA childcare – 2 pupils
NPA Sport leaders – 14 pupils
NPA Team sports – 12 pupils
NPA Individual sports – 10 pupils 
SCQF level 7 referee – 7 pupils 
SCQF level 7 – Swimming Teaching qualification – 1 pupils
Level 4 work placement   
A large number of pupil achieved a Saltire award 
We have introduced a number of new qualifications for 2024-25, DJ skills, Personal finance, STEM ambassador, Laboratory
skills, creative industries, STACS award, Arabic, Barista Skills and Fitness and Exercise 
We are also re-introducing the Duke of Edinburgh to the school curriculum. 
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Section 5 Equity and Attainment – Evaluation of Key Factors 
Factor in attainment 
Attendance School Ave. Att. 22-23:  87.70% 
Exclusion No. of Exclusion Incidents 22-23: 29
No. of Exclusion Openings 22-23:  70
Additional
Support Needs
54.9% - we have seen an increase in young people arriving in
secondary school with a level of need including low confidence in
literacy and numeracy. 
SIMD
Our young people reside in SIMD 1-6 
SIMD 1 – 12.7%, SIMD – 7.8%, SIMD 3 – 14.7%, SIMD 4 – 12.3%,
SIMD 5 – 27.7%, SIMD 6 – 24.6%
Free School
Meal
Entitlement
20.6%
Care
Experienced
(and previously
Care
Experienced)
20.6% - Our DHT monitors our care experienced young people. There
are regular case load meetings at Pastoral support meetings
English as
Additional
Language
4.7% - We have seen a positive response from our EAL young people, 
Other (give
details) 
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Pupil Equity Funding 
Our Family liaison officer has been working closely with targeted families and those young people who find it difficult attending school. We
allocated a teacher who works with the family liaison officer and makes visits home to support young people’ learning. The family liaise officer
also provides our breakfast club. This is open to all young people however, we also target pupils. The Family liaison officer has also been
supporting our Head of House team with attendance. She has been making contact with young people and their parents to discuss attendance
patterns. 
Our Youth worker has been working with vulnerable young people. These young people are targeted by the Head of house team. There has
been a marked increase in confidence of the young people the Youth Worker has bee supporting. 
The Life coach works in the school for 2 day a week. She works with targeted groups and individual young people. Majority if these young
people reside in SIMD 1-3. She supports them with their learning but also with their resilience. She has been working with our care
experienced young people. 
We introduced the MCR pathways programme this session. This has had a big impact on the young people involved. Our mentors are
reporting a marked improvement in the young people’ confidence and targets. 
We have three Principal Teacher PEF, Raising Attainment, Learning and Teaching and DYW. 
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Section 6 Other information 
Dunoon Grammar School has had a positive and productive year. The school’s involvement in the community continues to grow from strength
to strength. The school continues to develop confidence in our young people and ensure and develop them both academically and socially. 
The school continues to be recognised at local, National and International Level. 
• We continue to work with our community partners on a number of projects 
- Dunoon Burgh Hall 
- Dunoon Film festival 
- Our Local primary schools 
- Dunoon Museum 
- Historic Kilmun 
- Learning Centre activities
- The Dunoon Project
• We continue to work with our National partners, The Wood Foundation and Apps for Good. This year 2 of our teams won the Apps for
good competitions. 
• We continue to offer a wide range of Extra Curricular activities and school trips
• A group of our young people took part in a trip to Tanzania this session. This is our 2nd trip to Tanzania. We are planning the 2025 trip
• We continue to offer our exchange programme to France and Germany. The school are now planning a Spanish exchange. 
• We are working toward becoming an accredited Reading school 
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ARGYLL AND BUTE COUNCIL SECONDARY SCHOOL ATTAINMENT REPORT
AREA COMMITTEE 
SCHOOL BADGE       
Rothesay Joint Campus 
4th June 2024 
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Agenda Item
5b

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School information/school context – include SIMD etc. 
Rothesay Joint Campus is a fully comprehensive, non-denominational 3-18 learning establishment which serves the local communities on the Isle of Bute.
The campus, which is located in the town of Rothesay, was opened in 2007 and is made up of Rothesay Pre 5 Early Years Unit, Rothesay Primary School and
Rothesay Academy.  Other primary schools in the cluster who feed into Rothesay Academy are North Bute Primary School and St Andrew’s (RC) Primary
School.   
The social/economic demographic of the communities which we serve is mixed and the table below indicates the range of Scottish Index of Multiple
Deprivation (SIMD) deciles of our young people: In addition, the percentage of young people accessing Free Meal Entitlement (FME) is 27.9% for Rothesay
Academy. 
Since 2018 our community has experienced a great deal of trauma and in recent years we have played a major role in the resettlement of Syrian, Sudanese
and Ukrainian refugee families who themselves have experienced the trauma of war.  This has been a very successful and rewarding initiative for our
school community.  The school has been at the centre of recovery and support for our families.  As a result we place a great deal of emphasis on nurturing
approaches. 
SIMD Range  Percentage of Pupils 
Deciles 1 - 4 70.3%    
Deciles 5 –8 21.9% 
Deciles 9 - 10 7.9%       
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Section 1 S3 ACEL Attainment in Literacy and Numeracy   
School Level % Achieved
Reading Writing L&T Literacy Numeracy
Rothesay Academy Third Level or better 78.4  78.4 80.4 78.4 94.2
Argyll & Bute Third Level or better 88.5 86.9 89.0 83.9 86.0
Rothesay Academy Fourth Level 33.3 25.5 35.3 25.5 56.9
Argyll & Bute Fourth Level 54.4 51.4 53.8 45.9 56.4 
S3 ACEL – Gaelic (if applicable) 
School Level
% Achieved
Gaelic
Reading
Gaelic
Writing
Gaelic
L&T   
Third Level or better     
Fourth Level     
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Evaluative Comment – Areas of Strength in BGE Attainment:
73% of year group is SIMD 1-3
37% of year group has ASN
Evaluative Comment – Areas for Development in BGE Attainment:
Level 3 Numeracy above authority average
Level 4 Numeracy in line with authority average.
• much more focus on introducing more challenging work in S3 as well as earlier assessment for numeracy award in S3 in order to focus learners on
strengths and areas for development.  
• SEAL Training (Recovery programme) 
Evaluative Comment – Areas for Development in BGE Attainment:
All aspects of literacy below authority average
• Moderation
• Tracking & monitoring
• More focus on interventions in BGE
• Discrete literacy periods in S1&2
More focus on whole school literacy 
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Section 2 National Qualifications 2023 – Percentage of Awards – A-C and A-D 
Evaluative Comment – Areas of Strength 
• N5 A-D pass rate is only marginally lower than the authority and national average
• Advanced Higher A-C pass rate is higher than the authority and national average
• Higher number of learners being presented for one or more Highers in S4 (75% achieved a grade A) this shows that we are challenging our highly able
learners 
Evaluative Comment – Areas for Development
• Improved rigour in tracking and monitoring
• High number of D awards in S5 & S6 reflects positive presentation policy
87.30%
86.60%
81.80%
90.70%
92.10%
93.00%
90.50%
90.50%
92.70%
NAT 5 Higher Adv H
RA % A-D Awards
RA A&B National
71.00%
65.80% 81.80%
76.93%
77.12%
79.44%
78.80%
77.10%
79.80%
NAT 5 Higher Adv H
RA % A-C Awards
RA A&B National
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• Improving picture with less no awards in S6 
• Discrete study skills classes for S4 
Section 3 Insight Data 
What is Insight Scotland?
Insight is a professional tool, aimed at teachers and other staff. It is used to help secondary schools and local authorities identify areas of success and where
improvements can be made for pupils in the senior phase. The dashboard has four measures: 
• Improving Attainment in Literacy and Numeracy (presented below as separate Literacy and Numeracy graphs)
• Increasing Post-School Participation
• Improving Attainment for All
• Attainment Versus Deprivation 
The school’s data below is compared to what is termed The Virtual Comparator. The virtual comparator consists of a sample group of school leavers from
schools in other local authorities who have similar characteristics to the school leavers from the school in question. This allows the most accurate and
meaningful comparison of attainment data. 
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3a Improving Attainment in Literacy and Numeracy 
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Evaluative Comment – Areas of Strength 
At SCQF level 4 we are above the VC in literacy and broadly in line with the VC in numeracy
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• At SCQF level 5 we are broadly in line with the VC in literacy
• At SCQF Level 5 we have improved on 2022 performance in both literacy and numeracy 
Evaluative Comment – Areas for Development 
• At SCQF level 5 in numeracy we are below the VC but the gap is closing compared with previous years.
• Continued rigorous monitoring and tracking
• Introduction of targeted interventions further down school
• Introduction of numeracy period S4-6 with new curriculum structure which will increase focus on numeracy for those learners who drop Maths after S4 
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3b Increased post-school participation 
Evaluative Comment – Areas of Strength 
• Over the past 5 years we have been consistently in line with or above the virtual comparator for positive destinations.
• This year we have a higher level of positive destinations than VC, Argyll & Bute and National Comparator 
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Evaluative Comment – Areas for Development 
• We will continue to build positive partnerships with local and regional employers.
• We will continue to build on the success of our current Flexible Learning Plans
• We will continue to offer increasingly varied pathways to our learners. 
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3c Improving attainment for all 
Evaluative Comment – Areas of Strength 
• Attainment of lowest 20% is in line with virtual comparator and is marginally higher than the Argyll & Bute comparator. 
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Evaluative Comment – Areas for Development 
• A high percentage of our leavers in this cohort had experienced a high number of adverse childhood experiences and we need to continue to target
supportive interventions and nurture.
• Our new curriculum structure will lead to higher levels of personal achievement in future cohorts.
• Targeting of the top 20% and Middle 60% through mentoring is having a positive impact.
• Continued rigorous tracking, monitoring and intervention will also enable all learners to achieve their full potential. 
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3d Attainment versus Deprivation 
Evaluative Comment – Areas of Strength 
Learners in SIMD 1, 3, 5 7 and 9 are generally in line with or slightly above the national average.
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Evaluative Comment – Areas for Development 
Learners in SIMD 2 are below the national average
We are targeting the following areas to improve: enhanced coursing, curriculum changes and more rigorous attendance monitoring 
Section 4 Wider Achievement Qualifications 
National Certificates; Higher National Certificates; Scottish Vocational Qualifications;  National Progression Awards;
Skills for Work qualifications; Foundation Apprenticeships; Scottish Baccalaureate
Overall evaluative comment/narrative on Wider Achievement Qualifications in your school: 
WE continue to make increased use of the SQA’s diet of awards and qualifications.  Please see below for a summary of the many awards we
are utilising in school and are being delivered by our own staff: 
Travel & Tourism: Level 4 – 1pass, Level 5 – 2 passes 
Religion, Belief & Values: Level 5 – 4 passes 
NPA Beauty: Level 4 – 6 passes 
NPA Computer Games Development: Level 5 – 6 passes, Level 6 – 2 passes 
Leadership: Level 6 – 2 passes 
Mental Health & Wellbeing: Level 5 – 5 passes
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Employability: Level 4 – 1 pass 
Personal Finance: Level 4 – 3 passes, Level 5 - 5 passes 
Scottish Studies: Level 5 – 4 passes 
Hospitality Skills For Work: Level 5 – 7 passes 
YASS Intermediate Spanish: Level 7 – 1 pass 
Scottish Baccalaureate (Science): Level 7 – 1 pass (with distinction) 
We are using the refresh of our curriculum structure to offer more opportunities for wider achievement and expect the numbers of awards
achieved to rise substantially this year. 
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Section 5 Equity and Attainment – Evaluation of Key Factors 
Factor in attainment 
Attendance School Ave. Att. 22-23:  85.81% 
We have a growing number of pupils with emotional based school avoidance.
With a number pertaining to the family dynamic and some social/personal
factors. The ongoing impact of Covid is reflected in the attendance of a number
of pupils. 
Development areas: 
• Implementation of Managing Attendance Policy is ongoing and rigorous
monitoring of attendance is ongoing.  We work with families regularly
and try to put bespoke arrangements in place and to remove possible
barriers to pupils attending.
• Participation in Addressing Non-attendance (ANA).  Staff training earlier
in session.
• Member of SLT is a member of Argyll and Bute Managing Attendance
working group.
• We have re-structured our curriculum and have employed a Teacher of
Outdoor Learning to focus on wellbeing and to target specific groups. 
Exclusion No. of Exclusion Incidents 22-23:  0
No. of Exclusion Openings 22-23:  0 
We continue to work with our families to avoid disruption of exclusions for our
learners and to put appropriate alternatives in place.
Our focus is on nurture and support. 
Development areas: 
• Ongoing work with Educational Psychologist and other agencies.
• Continue OCTNE journey.
• Working with ADHD Foundation to enhance staff awareness,
knowledge and strategies for supporting neuro-divergent learners.
Additional
Support Needs
We have a significant number of pupils 32.3% with additional support needs,
particularly social, emotional and behavioural.
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Development areas 
• Ongoing work with Educational Psychologist and other agencies.
• Continue OCTNE journey.
• Working with ADHD Foundation to enhance staff awareness,
knowledge and strategies for supporting neuro-divergent learners.
• Appointment of secondary Nurture Assistant 
SIMD  We have a significant number of pupils in deciles 1-3 (70.3% of school roll). 
Development areas:
• Continue to offer support from The Hub.
• Target group SIMD 1-2 from S1-6 (PT Equity)
Free School
Meal
Entitlement
We have a significant number of pupils in receipt of FSM with potentially more
who could be receiving it (27.9%).  
The percentage of pupils in receipt of FSM has increased by 9% over the past
2 years. 
Development areas: 
• Continue breakfast club 
• Have fruit available all day for pupils to access.
• Equity information to continue to be released to parents and carers
including what we can support families with via The Hub and also
information about government financial supports and available support
agencies (local and national). 
English as
Additional
Language
We continue to welcome the re-settlement of families from Syria, Sudan and
Ukraine
Many of our families suffer from trauma and require longer-term support to
settle into school and island life. 
Development areas: 
• Continued work with EAL staff and pastoral staff to support learning and
recovery from trauma.
Care
Experienced
(and previously
Trauma that requires longer term support impacting on their attainment. 
• Continue working with Virtual HT Care Experienced – regular meetings. 
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Care
Experienced) 
• Continue to develop nurturing approaches 
Pupil Equity Funding 
We have used PEF Equity funding to fund the following: 
Principal Teacher of Equity 
O.2FTE Health & Wellbeing, Family Liaison Officer 
Breakfast Club 
Study Skills & Homework supplies 
Seasons for Growth (Bereavement Support) 
Fresh Start Reading (Literacy Support) 
Man On! Inverclyde 
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Section 6 Other information 
We are continuing to make progress towards Our Children Their Nurturing Education (OCTNE) Gold Award and our Rights Respecting School Silver
Award.  We have also achieved our SCQF Bronze Award in light of the work we have done to broaden out our pathways. 
We are working with the ADHD Foundation to ensure that we are well placed to support neuro-divergent learners and are working towards accreditation in
this area. 
• We continue to work with our Community Partners: 
Mountstuart & The Yard            
Bute Produce            
Bute Sailing Club            
Bute Community Forest            
The local farming community            
Police Scotland            
Young Carers            
Man On! Inverclyde 
• We have been selected by Education Scotland as one of only four schools in Scotland to pilot the Screen Education Curriculum & Award.  We are
looking forward to embracing the opportunities that this will bring to enable our young people to develop their skills and knowledge of a cutting edge
industry within Scotland and beyond. 
• We continue to work with our National Partners: The Wood Foundation, Scottish Mental Health Association (SAMH) & Quality Meat Scotland. 
• Our Scottish Evening was a massive success and brought together our community to celebrate all things Scottish on 25th January (Burns Day) 
• Football – we have now established Junior & Senior Boys’ Football teams and a Girls Team.  They have been competing against teams from the
mainland and this has been important in broadening horizons and experiences.  As a result of their new found confidence a number of our boys are
now playing with teams in our community and in Inverclyde. 
• We have introduced a number of extra-curricular activities in badminton, football, basketball and music 
• Our school show “Sunshine on Leith” was a great success and received a great deal of positive praise from the local community.  This year we are
staging another school show and our learners and staff are working hard to produce another three performances of the highest quality.  Our school
show for 2024 is Oliver. 
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1
ARGYLL AND BUTE COUNCIL BUTE AND COWAL AREA
COMMITTEE
CUSTOMER SUPPORT SERVICES 4 JUNE 2024
AREA PERFORMANCE REPORT – FQ4 2023/24
1.0 BACKGROUND
1.1 This paper presents the Area Performance Report for Financial Quarter 4 2023/24
(January to March 2024) and illustrates the agreed performance measures.
1.2 The features of the Performance Report are as follows:-
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is colour coded to identify the level of
reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and four previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the Responsible Officer.
o Where possible performance is presented at both Area and Council
level.
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee. 
1.4 As part of our improvements to performance reporting and making best use of the
digital technology available to us, the information contained in this report is also
available in your online scorecard. If support is required to navigate the online
scorecard please contact lorna.gillies@argyll-bute.gov.uk
1.5 To improve the response to performance queries, it is requested that should there
be any queries that either the Responsible Person or Kay Owen are contacted.
This should enable some queries being resolved or clarified prior to the Area
Committee meeting, and therefore being carried forward as Actions at a
subsequent meeting.
2.0 RECOMMENDATIONS
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2
2.1 It is recommended that the Area Committee –
a) Notes and considers the performance and supporting commentary as
presented.
3.0 IMPLICATIONS
3.1 Policy All of the indicators in this report are based on 
agreed Council policy.
3.2 Financial All indicators with financial implications are actively
managed through agreed budget monitoring 
processes.
3.3 Legal All appropriate legal implications are complied with.
3.4 HR All HR implications are actively managed  
through agreed Wellbeing and Management 
monitoring processes.
3.5 Fairer Scotland Duty See below.
3.5.1 Equalities All activities comply with Equal Opportunities/Fairer
Scotland Duty policies and obligations.
3.5.2 Socio-economic Duty All activities comply with the council’s socio- 
economic duty.
3.5.3 Islands Duty All activities comply with the council’s islands
duty.
3.6 Climate Change The Council is committed to working towards net 
zero.
3.7 Risk Without this information Elected Members are less
informed of activities within their area.
3.8 Customer Service All activities with customer feedback or insight are
rigorously monitored for improvement.
3.9 The Rights of the Child (UNCRC): This report highlights examples of how the
Council is committed to, and working towards reducing
child poverty and improving outcomes for every child.  
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services
Jane Fowler
Head of Customer Support Services
15 MAY 2024
For further information, please contact:
Kay Owen
Team Lead - Organisational Development Project Office - Customer Support Services
01546 604073
Appendix 1: FQ4 2023/24 B&C Performance Report
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Appendix 1
Page 1
All Areas
FQ4 2023/24 Overall Performance Summary
The information presented is a summary of the agreed measures.
Unless stated otherwise, performance is presented at both Area and Council-wide levels.
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend.
The data table for each indicator is colour coded to identify the level of reporting:
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white.
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.
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Appendix 1
Page 2
Performance Reporting
All Areas .................................................................................................................................................................................................................................................. 1
Performance Reporting .............................................................................................................................................................................................................................. 2
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Bute and Cowal ...................................................................................................................................................... 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Bute and Cowal .............................................................................................................................................................................. 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Bute and Cowal ..................................................................................................................................................... 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 12
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 13
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 13
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 14
Maximise the percentage of 16-19 years olds participating in education, training or employment – Bute and Cowal .......................................................... 14
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 14
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Number of affordable social sector new builds completed per annum – Bute and Cowal ....................................................................................................... 16
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Appendix 1
Page 3 
Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 17
Percentage of pre-planning application enquiries processed within 20 working days – Bute and Cowal ................................................................................ 17
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 17
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 19
Householder planning applications – average number of weeks to determine – Bute and Cowal ........................................................................................... 19
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 20
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Number of new homeless applicants who required temporary accommodation this period ......................................................................................... 21
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 22
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 22
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 23
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
Street lighting – percentage of faults repaired within 10 days – Bute and Cowal ..................................................................................................................... 24
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 24
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 25
Total number of complaints regarding waste collection – Bute ................................................................................................................................................. 25
Total number of complaints regarding waste collection – Cowal ............................................................................................................................................... 25
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 26
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 27
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 27
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 28
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 28
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 29
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Appendix 1
Page 4
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 30
COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 30
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 31
LEAMS (Local Environment Audit and Management System) – Bute ......................................................................................................................................... 31
LEAMS (Local Environment Audit and Management System) – Cowal ...................................................................................................................................... 31
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 32
Making It Happen ............................................................................................................................................................................................................................. 33
Teacher sickness absence – Bute and Cowal ............................................................................................................................................................................... 33
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 33
Making It Happen ............................................................................................................................................................................................................................. 35
LGE staff (non-teacher) sickness absence – Bute and Cowal ...................................................................................................................................................... 35
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 35
Making It Happen ............................................................................................................................................................................................................................. 37
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 37
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Appendix 1
Page 5
Corporate Outcome No.1 – People live active, healthier and independent lives
COI – Maximise distribution of Scottish Welfare Fund
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only.
Reporting Period Target Actual Status
FQ4 2022/23 95.3% 144.0% Green
FQ1 2023/24 95.3% 112.9% Green
FQ2 2023/24 95.3% 134.3% Green
FQ3 2023/24 95.3% 138.2% Green
FQ4 2023/24 95.3% 128.6% Green
This indicator for FQ4 has exceeded the target however the actual has decreased since the last reporting period.
FQ4 Comment 
At 31st March 2024 we have a total spend of £589,168. This represents an overspend of £130,884 on our programme funding allocation of £458,284. However
year end spend was less than we had projected due to a reduction in spend between January and March, which was less than in previous years. Scottish
Government have confirmed that we have the same programme funding for 2024/25 and the Council has approved a £250,000 cost and demand pressure for that
year.  We will continue to monitor spend closely on a month to month basis going forward.
Responsible person: Fergus Walker
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Appendix 1
Page 6
Corporate Outcome No.1 – People live active, healthier and independent lives
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only.
Reporting Period Target Actual Status
FQ4 2022/23 100% 95% Red
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
This indicator for FQ4 has met the target with no change in performance since the last reporting period.
FQ4 Comment
This is a voluntary survey with no obligation for clients to respond either in full or in part. It is also common for incomplete returns to be received. In FQ4 2023/24,
12 survey forms were distributed to clients. 12 were returned. Of these 12 returns, 11 responded to the question relating to being better able to deal with their
financial problems. Of these 11 respondees, 11 responded positively, whilst 0 responded negatively. Accordingly, 100% of clients that responded were positive
about their experience i.e. no negative comments or responses were reported.
Responsible person: Lee Roberts
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Appendix 1
Page 7
Corporate Outcome No.2 – People live in safer and stronger communities
Number of parking penalty notices issued – Bute and Cowal
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 415 No target
FQ1 2023/24 No target 296 No target
FQ2 2023/24 No target 257 No target
FQ3 2023/24 No target 226 No target
FQ4 2023/24 No target 214 No target
This indicator for FQ4 shows the number of parking penalty notices has decreased since the last reporting period.
FQ4 Comment
Bute/Rothesay very limited enforcement due to continuing lining/signage deterioration or incorrect markings - officers are looking to get the lining redone when
the lining teams are available and weather permitting. Disabled bay misuse and pay and display non-compliance high.
Responsible person: Hugh O’Neill
Number of parking penalty notices issued – Argyll and Bute
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 1,332 No target
FQ1 2023/24 No target 1,816 No target
FQ2 2023/24 No target 1,172 No target
FQ3 2023/24 No target 1,015 No target
FQ4 2023/24 No target 1,196 No target
This indicator for FQ4 shows the number of parking penalty notices has increased since the last reporting period.
FQ4 Comment
Historical lining and signage issues continue in certain areas of Argyll & Bute - officers are arranging for lining to be redone when the lining teams are available and
weather permitting. Given it is off-season the rate of non-compliance in some areas is disappointing.
Responsible person: Hugh O’Neill
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Corporate Outcome No.2 – People live in safer and stronger communities
Car parking income to date – Bute and Cowal
Performance is presented cumulatively for both Area and Council-wide levels.  For individual car parks, the income is presented on a quarterly basis.
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ4 2022/23 £85,667 £42,381 Red
FQ1 2023/24 £20,912 £13,741 Red
FQ2 2023/24 £52,197 £34,027 Red
FQ3 2023/24 £71,239 £48,303 Red
FQ4 2023/24 £86,511 £64,271 Red
This indicator for FQ4 shows the cumulative amount of income collected is lower than the cumulative target.  There is no performance trend as this data is
cumulative.
FQ4 Comment
Although showing a £22k shortfall this could be due to the weather. At this time there is no specific reason that we are aware of which has caused the shortfall. All
car parks are open and the warden is present within the area.  We completed the upgrade to the parking meters (within the pay & display car parks) in Autumn of
2023. Over the next 12 months we expect to get a baseline which will assist in estimating future trends - the back office system for the new meters is excellent.
Responsible person: Hugh O’Neill
Actual quarterly income collected in Bute and Cowal for FQ3 and FQ4.
Car Park Location FQ3 Actual FQ4 Actual
Guildford Square, Rothesay £204 £1,604
Church Street, Dunoon £0 £0
Swimming Pool, Dunoon £2,062 £2,120
Dunoon Pier £1,714 £1,565
Moir Street, Dunoon £3,446 £3,508
Argyll Street, Dunoon £2,817 £3,117
Jane Villa, Dunoon £4,033 £4,055
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Car Park Location FQ3 Actual FQ4 Actual
B&C (parking permits) £0 £0
Total £14,276 £15,969
Car parking income to date – Argyll and Bute
Performance is presented cumulatively for both Area and Council-wide levels.
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ4 2022/23 £993,968 £817,788 Red
FQ1 2023/24 £234,056 £253,705 Green
FQ2 2023/24 £584,204 £486,151 Red
FQ3 2023/24 £797,331 £807,348 Green
FQ4 2023/24 £968,262 £937,090 Red
This indicator for FQ4 shows the cumulative amount of income collected is lower than the cumulative target.  There is no performance trend as this data is
cumulative.
FQ4 Comment
Overall, there is a 3% deficit in relation to the target. The new IPS parking meters, alongside its associated back office system, will allow better analysis of parking
trends. The next 12 months will provide a solid baseline for future trends.
Responsible person: Hugh O’Neill
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Corporate Outcome No.2 – People live in safer and stronger communities
Dog fouling – total number of complaints – Bute and Cowal
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 25 No target
FQ1 2023/24 No target 13 No target
FQ2 2023/24 No target 11 No target
FQ3 2023/24 No target 14 No target
FQ4 2023/24 No target 19 No target
This indicator for FQ4 shows the number of dog fouling complaints has increased since the last reporting period.
FQ4 Comment
Unfortunately, the number of dog fouling complaints received for the Bute and Cowal area has risen again this quarter with 9 complaints received for Bute and 10
received for Cowal. The Warden service will continue to monitor the situation.
Responsible person: Tom Murphy
Dog fouling – total number of complaints – Argyll and Bute
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 77 No target
FQ1 2023/24 No target 60 No target
FQ2 2023/24 No target 51 No target
FQ3 2023/24 No target 46 No target
FQ4 2023/24 No target 65 No target
This indicator for FQ4 shows the number of dog fouling complaints has increased since the last reporting period.
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FQ4 Comment
It is disappointing that the number of dog fouling complaints received has risen from 46 to 65 this quarter. There was one fine issued from the Kintyre area. The
Warden service will continue to monitor and patrol in an effort to reduce the number of complaints.
Responsible person: Tom Murphy
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 100% 100% Green
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green 
This indicator for FQ4 has met the target with no change in performance since the last reporting period. 
FQ4 Comment
Each care experienced child and young person enrolled in an authority school has tracking and monitoring plans in place via our education management
information system knowns as Seemis. Data collated includes attendance, exclusion, progress and attainment and wellbeing information. The Virtual Head
Teacher (VHT) for Care Experienced Children and Young People (CECYP) works closely with the education data team and receives monthly reports specific to
CECYP. The VHT offers both support and challenge to Designated Managers for CECYP across authority settings to ensure each young person has the correct
framework of support to help them achieve success. The profile of our CECYP continues to be raised through system improvements, training opportunities,
information sharing (as appropriate) leading to greater consideration of personalised support at all stages of the young person’s educational journey. We continue
to develop and refine our tracking and monitoring systems to ensure data is relevant and meaningful. This happens through self-evaluation and linking with wider
local authorities to ensure best practice. Next steps include developing a system to formally track and monitor CECYP who are out-with our authority schools. A
data sharing agreement is currently being produced for this purpose.
Responsible person: Louise Chisholm 
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Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 +/-5.00% -2.56% Green
FQ1 2023/24 +/-5.00% 5.00% Green
FQ2 2023/24 +/-5:00% -7.07% Red
FQ3 2023/24 +/-5.00% 4.12% Green
FQ4 2023/24 +/-5.00% -3.44% Green 
This indicator for FQ4 is below the +/-5.00% target variance however performance has increased since the last reporting period. 
FQ4 Comment
Work is on-going to monitor schools that have a food cost percentage outwith the +/-5% target.
B&C 1.88%, H&L -2.73%, MAKI -4.78%, OLI 1.02%"
B&C 0.54%
H&L -0.52%
MAKI -2.82%
OLI 6.92%
Responsible person: Christine Boyle 
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Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 94.00% 91.80% Red 
FQ1 2023/24 94.00% 92.19% Red
FQ2 2023/24 94.00% 94.34% Green
FQ3 2023/24 94.00% 92.97% Red
FQ4 2023/24 94.00% 91.16% Red 
This indicator for FQ4 below target and performance has decreased since the last reporting period. 
FQ4 Comment
As of 21st March 2024, the Participation figure (16-19 year-olds in employment, training or education) in Bute and Cowal was 804 young people, which equates to
91.16%. This is 2.84% below target and 4.44% below the annual Argyll and Bute Participation figure of 95.60%, which was released by Skills Development Scotland
at the end of August 2023. The Participation figure of 91.16% for FQ4 of 2023/24 is a decrease of 1.81% on the Participation figure for FQ3.
Responsible person: Jennifer Crocket 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 94.00% 93.62% Red 
FQ1 2023/24 94.00% 93.75% Red
FQ2 2023/24 94.00% 95.94% Green
FQ3 2023/24 94.00% 94.37% Green
FQ4 2023/24 94.00% 93.59% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
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FQ4 Comment
As of 21st March 2024, the Participation figure (16-19 year-olds in employment, training or education) for the whole of Argyll and Bute was 3697 young people,
which equates to 93.59%. This is 0.41% below  target and 2.01% below the annual Argyll and Bute Participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The Participation figure of 93.59% for FQ4 of 2023/24 is a decrease of 0.78% on the Participation figure for FQ3.
Responsible person: Jennifer Crocket 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Bute and Cowal 
Reporting Period Target Actual Status
FQ4 2022/23 0 0 Green
FQ1 2023/24 0 0 Green
FQ2 2023/24 0 0 Green
FQ3 2023/24 4 4 Green
FQ4 2023/24 0 0 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ4 Comment
No social sector new builds were due for completion this period.
Responsible person: Kelly Ferns 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ4 2022/23 67 67 Green
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green 
This indicator for FQ4 shows the number of completions has met the target for the reporting period. 
FQ4 Comment
No social sector new builds were due for completion this period.
B&C 0 MAKI 0
H&L 0 OLI 0
Responsible person: Kelly Ferns
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75.0% 55.6% Red 
FQ1 2023/24 75.0% 27.3% Red
FQ2 2023/24 75.0% 16.7% Red
FQ3 2023/24 75.0% 21.4% Red
FQ4 2023/24 75.0% 27.8% Red 
This indicator for FQ4 is below target however performance has increased since the last reporting period. 
FQ4 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ4 18 pre-apps
were responded to within B&C. 33.3% were issued within 6 weeks.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75.0% 55.4% Red 
FQ1 2023/24 75.0% 47.5% Red
FQ2 2023/24 75.0% 49.1% Red
FQ3 2023/24 75.0% 55.0% Red
FQ4 2023/24 75.0% 52.4% Red 
This indicator for FQ4 is below target and performance has decreased since the last reporting period. 
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FQ4 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ4 48 pre-apps
were responded to within OLI. 93.8% were issued within 6 weeks. This excellent performance is indicative of the more settled position of the OLI DM team.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 8.0 weeks 20.2 weeks Red 
FQ1 2023/24 8.0 weeks 30.1 weeks Red
FQ2 2023/24 8.0 weeks 28.3 weeks Red
FQ3 2023/24 8.0 weeks 23.5 weeks Red
FQ4 2023/24 8.0 weeks 17.2 weeks Red 
This indicator for FQ4 has not met the target however performance has increased since the last reporting period.  (Lower is best) 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications  and continued high volume of newer case work. The determination of an increasing
proportion of older casework items during FQ4 has impacted negatively on overall performance from FQ3. 72% of applications determined in FQ4 were less than 6
months old; these items were determined in an average time of 12.0 weeks.
Responsible person: Peter Bain 
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Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 8.0 weeks 17.3 weeks Red 
FQ1 2023/24 8.0 weeks 21.6 weeks Red
FQ2 2023/24 8.0 weeks 18.1 weeks Red
FQ3 2023/24 8.0 weeks 16.8 weeks Red
FQ4 2023/24 8.0 weeks 20.0 weeks Red 
This indicator for FQ4 has not met the target and performance has decreased since the last reporting period (lower is best). 
FQ4 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. The determination of an increasing
proportion of older casework items during FQ4 has impacted negatively on overall performance from FQ3. 72% of applications determined in FQ4 were less than 6
months old; these items were determined in an average time of 12.0 weeks.
Responsible person: Peter Bain 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 30 No target 
FQ1 2023/24 No target 32 No target
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 26 No target
FQ4 2023/24 No target 30 No target 
This indicator for FQ4 shows the number of applicants has increased since the last reporting period. 
FQ4 Comment
During FQ4, the housing service provided temporary accommodation for 30 new homeless households. B&C: 14 households (4 x Registered Social Landlord
Property, 1 x Private Sector Property, 6 x Serviced Accommodation, 3 x Bed & Breakfast). H&L: 4 households (2 x Private Sector Property, 2 x Bed & Breakfast).
MAKI: 1 household (1 x Bed & Breakfast). OLI: 11 households (1 x Private Sector Property, 8 x Supported Accommodation, 2 x Bed & Breakfast). 
Please note: 
• The Registered Social Landlord and Private Rented Sector properties are leased by the Council and sub-let to homeless households as temporary
accommodation.
• Serviced Accommodation is available in Cowal and Helensburgh and is for single people providing an en-suite bedroom and shared kitchen facilities.
• Supported accommodation is provided in Lorn by Blue Triangle Housing Association.
• Accommodation may be offered outwith the HMA area that the homeless application was taken due to availability, i.e. application taken in Oban and the
applicant offered accommodation in Dunoon as there was no accommodation available in Oban. 
B&C 14
H&L 4
MAKI 1
OLI 11
Responsible person: Morven Macintyre 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 20.0% 22.5% Green 
FQ1 2023/24 20.0% 10.8% Red
FQ2 2023/24 20.0% 26.5% Green
FQ3 2023/24 20.0% 27.8% Green
FQ4 2023/24 20.0% 14.3% Red 
This indicator for FQ4 is below and performance has decreased since the last reporting period. 
FQ4 Comment
From the 63 contracts awarded during FQ4, 19 contracts received local bids. The nature of the types of contracts awarded can impact on submission of local
bidders. Of the 19 contracts, 9 were awarded to local suppliers (47.4%) with an estimated total contract value of £2.5m. The Procurement, Commercial and
Contract Management Team will continue to support local suppliers by providing useful information on the Council's website.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ4 2022/23 No target 43 No target
FQ1 2023/24 No target - No target
FQ2 2023/24 No target 37 No target
FQ3 2023/24 No target - No target
FQ4 2023/24 No target 37 No target 
This indicator is reported in FQ2 and FQ4. 
This indicator for FQ4 shows the number of community benefits has remained the same since the last reporting period. 
FQ4 Comment
During FQ4, 37 community benefits have been achieved through contract management. A full report will be published on the Council's website at this location:
https://www.argyll-bute.gov.uk/business-and-licensing/selling-council/procurement-useful-links-and-documents - following a meeting with the Procurement
Board at the end of April 2024.
Responsible person: Anne MacColl-Smith 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75% 30% Red 
FQ1 2023/24 75% 54% Red
FQ2 2023/24 75% 45% Red
FQ3 2023/24 75% 37% Red
FQ4 2023/24 75% 90% Green 
This indicator for FQ4 is above target however performance has increased since the last reporting period. 
FQ4 Comment
We have been working well to meet targets in Cowal and Bute as shown in the figures.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 75% 32% Red 
FQ1 2023/24 75% 37% Red
FQ2 2023/24 75% 43% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 49% Red 
This indicator for FQ4 is below target however performance has increased since the last reporting period. 
FQ4 Comment
In January, February and March we have low percentage figures due to absence affecting the OLI and MAKI areas. Contractors were carrying out work in MAKI and
OLI.  As a result the percentage of faults being attended to within 10 working days was not met. Bute and Cowal had no issues as shown in the 90% figure.
Responsible person: Tom Murphy 
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 3 No target 
FQ1 2023/24 No target 1 No target
FQ2 2023/24 No target 0 No target
FQ3 2023/24 No target 2 No target
FQ4 2023/24 No target 0 No target 
This indicator for FQ4 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ4 Comment
There were no waste collection complaints this quarter for the Isle of Bute, this is an excellent level of service given the number of properties serviced.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 3 No target 
FQ1 2023/24 No target 9 No target
FQ2 2023/24 No target 20 No target
FQ3 2023/24 No target 2 No target
FQ4 2023/24 No target 0 No target 
This indicator for FQ4 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ4 Comment
Cowal received no waste collection complaints for the months of January, February and March. Excellent service provided by the Waste teams.
Responsible person: Tom Murphy 
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Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 53 No target 
FQ1 2023/24 No target 67 No target
FQ2 2023/24 No target 101 No target
FQ3 2023/24 No target 18 No target
FQ4 2023/24 No target 7 No target 
This indicator for FQ4 shows the number of waste collection complaints has decreased since the last reporting period. 
FQ4 Comment
There were only 7 waste collection complaints received for the whole of Argyll and Bute over the months of January, February and March. Given the areas covered
and the various bins serviced, domestic, recycling, glass and food, this is an excellent level of service.
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Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 45.0% 52.0% Green 
FQ1 2023/24 45.0% 47.6% Green
FQ2 2023/24 45.0% 59.8% Green
FQ3 2023/24 45.0% 49.0% Green
FQ4 2023/24 45.0% 74.0% Green 
This indicator for FQ4 is above target and performance has increased since the last reporting period. 
FQ4 Comment
74% recycling, composting and recovery (44.6% recycling/composting plus 29.4% recovery). Barr closed their landfill operations from 1st January and their waste
operations as at 31st March. Barr sent all general waste received during the quarter to an energy from waste plant which has greatly increased recovery and
reduced landfill during the quarter. Renewi sent over 2000 tonnes of previously stockpiled green waste for composting and recovery during the quarter. Renewi
also sent some general waste to an energy from waste plant as part of a trial during January 24. These actions have improved recovery figures in particular plus
reduced landfill during the quarter. 2023/24 F/Year figures overall are 58.2% recycling, composting and recovery (44.2% recycling/composting plus 14.0%
recovery).
Responsible person: John Blake 
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Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 61.9% No target 
FQ1 2023/24 No target 53.0% No target
FQ2 2023/24 No target 68.7% No target
FQ3 2023/24 No target 55.3% No target
FQ4 2023/24 No target 66.5% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
FQ4 Comment
66.5% recycling, composting and recovery (47.1% recycling/composting plus 19.4% recovery). Renewi sent over 2000 tonnes of previously stockpiled green waste
for composting and recovery during the quarter. Renewi also sent some general waste to an energy from waste plant as part of a trial during January 24. Both
actions have improved composting and recovery figures plus reduced landfill during the quarter.2023/24 F/Year figures overall are 62.3% recycling, composting
and recovery (46.7% recycling/composting plus 15.6% recovery).
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 35.9% No target 
FQ1 2023/24 No target 39.2% No target
FQ2 2023/24 No target 35.6% No target
FQ3 2023/24 No target 34.2% No target
FQ4 2023/24 No target 41.5% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
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FQ4 Comment
41.5% recycling, composting and recovery. Higher than normal mainly due to over 100 tonnes of wood being sent for recycling during the quarter from the
Gartbreck (Islay) waste and recycling site. F/Year to date figures overall are 37.6% recycling, composting and recovery (37.6% recycling/composting and 0%
recovery).
Responsible person: John Blake 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 34.5% No target 
FQ1 2023/24 No target 40.1% No target
FQ2 2023/24 No target 41.6% No target
FQ3 2023/24 No target 41.5% No target
FQ4 2023/24 No target 100.0% No target 
This indicator for FQ4 shows the percentage of waste recycled has increased since the last reporting period. 
FQ4 Comment
100% recycling, composting and recovery during the quarter i.e. no landfill (39.6% recycling/composting plus 60.4% recovery). Barr Environmental closed their
landfill operations from 1st January and their waste operations completely on 31st March. Barr sent all general waste received during the quarter to an energy
from waste plant, which has greatly increased recovery and resulted in no landfill during the quarter. 2023/24 F/Year figures overall are 54.6% recycling,
composting and recovery (40.5% recycling/composting plus 14.1% recovery).
Responsible person: John Blake 
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Appendix 1
Page 30 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 5,000 4,610 Green 
FQ1 2023/24 5,850 5,075 Green
FQ2 2023/24 5,550 5,510 Green
FQ3 2023/24 5,100 4,253 Green
FQ4 2023/24 5,000 2,567 Green 
This indicator for FQ4 is below target (lowest is best). 
FQ4 Comment
Barr Environmental (contractor for Helensburgh and Lomond's general waste) closed their landfill operations from 1st January and their waste operations as at
31st March. Barr sent all general waste received during the quarter to an energy from waste plant which has greatly reduced landfill during the quarter.  Renewi
also sent some general waste to an energy from waste plant as part of a trial during January 24. These actions have significantly reduced landfill during the quarter
and therefore the tonnage of municipal biodegradable waste to landfill was well within target.
Responsible person: John Blake 
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Appendix 1
Page 31 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 79 Green 
FQ1 2023/24 73 79 Green
FQ2 2023/24 73 76 Green
FQ3 2023/24 73 80 Green
FQ4 2023/24 73 81 Green 
This indicator for FQ4 is above target and performance has increased since the last reporting period. 
FQ4 Comment
The LEAMS figure for this quarter is again high, showing a good level of street cleanliness.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Cowal
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 77 Green 
FQ1 2023/24 73 77 Green
FQ2 2023/24 73 77 Green
FQ3 2023/24 73 77 Green
FQ4 2023/24 73 76 Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
The Cowal area has again this quarter exceeded the LEAMS target.
Responsible person: Tom Murphy
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Appendix 1
Page 32 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 73 83 Green 
FQ1 2023/24 73 84 Green
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 85 Green
FQ4 2023/24 73 83 Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
The overall level of street cleanliness this quarter shows 83. This is a very good level of street cleanliness carried out by the Amenity teams.
Responsible person: Tom Murphy  Page 104

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Page 33 
Making It Happen 
Teacher sickness absence – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 3.61 days No target 
FQ1 2023/24 No target 3.64 days No target
FQ2 2023/24 No target 2.00 days No target
FQ3 2023/24 No target 3.72 days No target
FQ4 2023/24 No target 4.00 days No target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
Work days lost has increased on the same quarter last year by 0.39 work days. There has been a 0.28 day increase on Q3 this year. Most work days lost have been
due to Stress/Depression/Mental Health followed by Infections.
Responsible person: Jennifer Crocket 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 2.48 days No target 
FQ1 2023/24 No target 2.15 days No target
FQ2 2023/24 No target 1.25 days No target
FQ3 2023/24 No target 2.82 days No target
FQ4 2023/24 No target 2.82 days No target 
This indicator for FQ4 shows the number of sickness absence days has remained the same since the last reporting period. 
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Appendix 1
Page 34 
FQ4 Comment
Work days lost has increased on the same quarter last year by 0.34 of a day. Against Q3 this year work days lost have remained exactly the same. Most work days
lost have been due to Stress/Depression/Mental Health followed by Infections. Actions to address Stress/Depression/Mental Health absences are included in the
Wellbeing Implementation Plan including a new Employee Assistance Programme, exploring a Stress Audit and support for managers. It is unusual for infections to
feature in the top 3 reasons for work days lost and further analysis of the reasons for this and benchmarking will be carried out.
Responsible person: Jennifer Crocket (B&C and MAK) and Wendy Brownlie (H&L and OLI) 
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Appendix 1
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Making It Happen 
LGE staff (non-teacher) sickness absence – Bute and Cowal 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 4.65 days No target 
FQ1 2023/24 No target 4.46 days No target
FQ2 2023/24 No target 3.50 days No target
FQ3 2023/24 No target 4.42 days No target
FQ4 2023/24 No target 4.64 days No target 
This indicator for FQ shows the number of sickness absence days has increased since the last reporting period. 
FQ4 Comment
Work days lost per FTE stable around the same as the same quarter last year. There has been a small increase on the quarter before of 0.22 of a day. Most work
days lost have been due to Stress/Depression/Mental Health followed by Infections.
Responsible person: Carolyn Cairns 
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 No target 4.04 days No target 
FQ1 2023/24 No target 3.53 days No target
FQ2 2023/24 No target 3.18 days No target
FQ3 2023/24 No target 3.73 days No target
FQ4 2023/24 No target 4.12 days No target 
This indicator for FQ4 shows the number of sickness absence days has increased since the last reporting period. 
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Appendix 1
Page 36 
FQ4 Comment
Work days lost per FTE is around the same as the same quarter last year - just a very small increase of 0.08 work days lost. There has been an increase of 0.39 work
days on the last quarter this year. Most days lost are due to Stress/Depression/Mental Health followed by Infections. Actions to address Stress/Depression/Mental
Health absences are included in the Wellbeing Implementation Plan including a new Employee Assistance Programme, exploring a Stress Audit and support for
managers. It is unusual for infections to feature in the top 3 reasons for work days lost and further analysis of the reasons for this and benchmarking will be carried
out.
Responsible person: Carolyn Cairns 
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Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ4 2022/23 70.0% 72.2% Green 
FQ1 2023/24 70.0% 80.7% Green
FQ2 2023/24 70.0% 72.1% Green
FQ3 2023/24 70.0% 72.7% Green
FQ4 2023/24 70.0% 70.1% Green 
This indicator for FQ4 is above target however performance has decreased since the last reporting period. 
FQ4 Comment
In FQ4 there was 38,538 transactions dealt with by Customer Service Agents (29.9%) and 90,224 automated or self-service transactions (70.1%) so the 70.0%
target was exceeded. The full year statistics for 2023-24 showed that of the 593,362 customer interactions handled by the Customer Engagement Team, 443,283
(75%) were completed wholly by digital self-service.
Responsible person: Robert Miller 
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1 
Bute and Cowal Area Committee 
Date of Meeting: 4 June 2024 
Title of Report: Argyll and Bute Health and Social Care Partnership                           
Performance Reports – FQ3 and FQ4 2023/24 
Presented by: TBC    
The  Committee is asked to:
▪ Consider and note the quarterly reports 
1. EXECUTIVE SUMMARY
HSCP Performance reporting for Quarter 3 and 4 was presented to the
Integrated Joint Board in March and May 2024 and is shared with area
committees for information. 
2. RECOMMENDATIONS
Consider and note the quarterly reports
3. DETAIL OF REPORT 
Appendix 1 and 2 are the Quarter 3 and 4 Performance Reports bringing the
Area Committee up to date with HSCP performance reporting. 
4. RELEVANT DATA AND INDICATORS
Culmination of reporting data collated through the Integrated Performance
Management Framework 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
Performance monitoring supports the delivery of strategic priorities. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact none
6.2 Staff Governance none
6.3 Clinical and Care Governance none 
7. PROFESSIONAL ADVISORY
The framework supports the reporting requirement and is reviewed to
ensure we are meeting reporting requirements and any additional required
outcome reporting. 
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8. EQUALITY & DIVERSITY IMPLICATIONS
Performance evaluation supports planning and review of meeting needs of a
diverse population. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data sharing and storage meets GDPR principles. 
10. RISK ASSESSMENT
The IPMF gives a self service oversight of performance and in some cases
outcome data which provide relevant management information on service
delivery and corresponding narrative on risk. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Heads of Service work directly with an analyst on an ongoing basis, this has
been advantageous in developing reporting and narrative. 
12. CONCLUSIONS
The report notes the performance for quarter 3 and 4 for consideration. 
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
14. PREVIOUS REVIEW OF THE REPORT 
Meeting  Title of report Date Output (if
relevant)
Integration
Joint Board  
Q3 Performance Report 27/03/24 approved
Integration
Joint Board  
Q4 Performance Report 29/05/24 pending         
REPORT AUTHOR AND CONTACT 
Author Name Charlotte Craig
Email  charlotte.craig@argyll-bute.gov.uk 
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1   
Bute and Cowal Area Committee       
Date of Meeting: 4 June 2024 
Title of Report:  Health & Social Care Partnership - Performance Report - FQ3 (Oct - Dec 2023/24) 
Presented by: TBC    
The Committee is asked to:
• Note performance for FQ3 (October - December 2023/24) and performance against
the previous quarter
• Note supporting performance commentary across 8 key service areas 
• Note performance update on the National Health & Wellbeing Outcomes and
Ministerial Steering Group Integration Indicators (Appendix 1)
• Note System Pressure Report for December 2023 (Appendix 2)
• Note Delayed Discharge Sitrep as of 15 January 2024 (Appendix 3) 
EXECUTIVE SUMMARY 
This report details performance for FQ3 (October – December) 2023/24, the performance outputs
are taken from the new Integrated Performance Management Framework (IPMF) Reporting
Dashboard with the focus on the eight key service areas. Overall performance for FQ3 notes an
overall decrease in the number of measures reporting as on target against the previous quarter. The
report details performance against each of the service areas and the 93 supporting Key
Performance Indicators. Analysis of the KPI’s is supported by performance commentary. National
Health & Wellbeing Indicators performance is included alongside performance and trend overview
with regards to System Pressures and the National Delayed Discharge Sitrep. The use of the new
performance dashboard within SharePoint is designed to offer a more focussed approach to the
access and analysis of data, offering scope for self-service. 
1. INTRODUCTION 
The Integrated Performance Management Framework and associated Performance Dashboard has
been collaboratively developed with the Strategic Leadership Team. The format of the IPMF
Performance Dashboard covers all the areas previously reported to both the Clinical & Care
Governance Committee and Integration Joint Board and recognises the need to ensure that local
performance and improvement activity is reported within the new digital dashboard.  This report
includes an overview of the previous Health & Wellbeing Outcome Indicators and Ministerial
Steering Group- Integration measures. To support the use of the dashboard, HSCP Performance &
Information Team analysts have been identified for each of the Heads of Service and Service Leads
to support and check performance across eight key service areas. This bespoke and individual
analyst input and support will be available during each quarter going forward and will work to build
more robust performance reporting with management commentary.   
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2. DETAIL OF REPORT
The report details the HSCP (Health and Social Care Partnership) performance for Financial Quarter
3 (October - December 2023/24) highlighting key performance trends across the 93 KPIs (Key
Performance Indicators). In addition, the report includes performance updates across eight service
areas. Latest National Health and Wellbeing Outcomes Indicators are reported (Appendix 1).Also included
is an update on System Pressures (Appendix 2) and Delayed Discharges (Appendix 3).   
3. RELEVANT DATA & INDICATORS 
3.1 FQ3 (October- December) 23/24 Performance Summary 
Overall performance for FQ3 notes that 49% of KPI’s are scoring against target, with 46 reporting
as on-track and 47 off-track, this is a slight decrease (-6%) against previous FQ2 performance.
The KPI’s report performance against the target and include the target, actual and variance and is
a mix of both quantitative and qualitative indicators. The use of the green, amber and red graphics
within the Dashboard is used to give an overview of the total performance for each of the eight
services and 93 KPI’s. The use of only green and red for the KPI’s is used to focus delivery with
regards to sustaining performance on or above target. 
3.2 Analysis of Key Performance  
This analysis identifies performance across the 8 service reporting categories within the Integrated
Performance Management Framework (IPMF) and performance commentary is provided as part of
Head of Service and Service Leads one-to-one sessions with analysts.         
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3.2.1 Children & Families
Across 11 KPIs, C&F services performance notes 5 (45%) on track, with 6 (55%) off track against
the targets set in Q3 23/24. This is an increase from 27% on track reported (+18%) variance on the
previous quarter performance. It is recognised that some of this is an artefact of phasing of targets
and other elements are due to data collection issues. Work is continuing to rectify these issues to
give a more accurate picture of actual performance. 
Performance on or above target: 
• Increasing the number of care experienced children placed at home or in Kinship or Fostering
Care is on track, noting 21% above target performance and increase above target from Q2
23/24 of 3%. There is a positive trend over time well above the set target.
• Increasing the number of public sector staff receiving VAWG basic training is on track, noting
39% above target, an improvement on Q2 which was 30% off target. The performance in Q2
and Q3, matches expectation, with the expected drop in numbers being trained over the
summer period (Q2), and the subsequent catch-up in Q3, with the resumption of training.
Performance below target & areas for improvement: 
• Performance around reducing numbers of care experienced children looked after living in
residential care commissioned out with A&B has declined due to noted increased this quarter
to 50% above target, of all children looked after. The number of children cared for in ‘external
placements’ is small and any resultant % changes, positive or negative, should be treated
with extreme caution. Experience and analysis would now lead us to believe that we have
reached the long-term low for those placed out with. 
• Performance with regards to the number of children seen within 18 weeks for Child &
Adolescent Mental Health Services remains off track, with FQ3 noting 68.5% against a 90%
target. This is a decrease of 9% on previous quarter’s performance. Viewed over the longer
term the trend is decreasing performance in this area. 
• Performance to reduce the % of young people referred to the Emotional, Health and
Wellbeing Pathway remains off track noting 71% against a 100% target, however this is an
improvement of 21% over Q2. The trend over the longer term is decreasing performance in
this area. 
3.2.2 Telecare and Digital
Benchmarked performance across the 8 Key Performance Indicators against target notes a slight
decrease (1) in the number of KPI’s reporting on-track with Q2 noting (5) 63.0% on track against
FQ3 reporting (4) 50.0%. 4 KPI’s remain off –track against target for FQ3. 
Performance on or above target:   
• The number of new Telecare service agreements continues to exhibit growth.
• The number of 'Near Me' clinic appointments has remained stable and on target.
• The digitalisation of telecare equipment has surpassed expectations, achieving the year-
end target last quarter and further growing by 8%.
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• Both the usage of Just Checking equipment and Buddi hubs has rebounded after a period
of lower performance in the last quarter. 
Performance below target & areas for improvement:   
• Despite efforts, the number of outstanding annual telecare reviews continues to be below
the target. However, Q3's figures provide a more accurate reflection of the actual
outstanding reviews, and efforts are underway to address this issue.
• Silver Cloud referrals fell short of the target this quarter, with 4 fewer referrals than the
previous quarter.
• Some (1) freedom of information requests were not completed on time in the last quarter. 
3.2.3 Public Health and Primary Care
Q3 performance notes 11 (85%) KPIS on track, with 2 (15%) reporting off track. This is a slight
decrease from 92% on track in Q2. Across the Public Health KPIs, Health performance notes 5
(100%) are on track set against the targets in Q3 2023/24. 8 KPI covering Primary Care notes
6 (75%) on track, with 2 (25%) off track. 
Performance on or above target:   
• Increasing the monthly number of quit dates has increased by 10% on Q2 and sitting above
target, currently 11 against a target of 10. 
• Monitoring contracts and KPIs of all PH commissioned contracts is exactly on target of
100%. This follows a 100% trend from Q3 2022/23. 
• Increasing the number of engagement activities delivered in communities and supported
through the living well shows a quarterly increase. It has increased by 18% on Q2, currently
26 against a target of 1. 
• Increasing the number of people in A&B attending Money Counts, Behaviour change shows
a quarterly increase.  It has increased by 9% on Q2 and above a rolling target, currently 58
against a target of 51. 
• Increasing the number of referrals to community link workers supported by “We are with
you” has increased by 24% on Q2 and above target, currently 148 against a target of 101.  
Performance below target & areas for improvement:   
• All Public Health targets are being achieved. 
• During Quarter 3, the delivery of winter vaccinations fell short of the established target,
achieving only 62% coverage for Covid and 55% for Influenza among eligible recipients. It
should be noted that Scotland wide has only achieved 57% and 53% coverage for Covid
and Influenza respectively during the winter 23/24 program. 
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5
• Only 93% of practices have access to Community Treatment Assessment Centre services. 
3.2.4 Hospital Care & Delayed Discharge
Across all 17 measures, 3 (18%) are reported as on track 11. This is a decrease from Q2 where 6
(35%) reported as on track. Q3 Hospital Care performance notes 1 (9%) on track, with 10 (91%)
off track against the targets. This is a decrease from 36% on track reported last quarter. The one
KPI showing on track is the number of unplanned admissions to hospital reported due to a Fall.
This KPI is impacted by data lag, and Q3 only includes Oct & Nov data.    
Across 6 KPIs, Delayed Discharge Q3 performance notes 2 (33%) on track, with 4 (67%) off track
against the targets. This is a decrease from 50% on track reported in Q2 performance.     
Performance on or above target:   
• The occupied bed days for people delayed in hospital due to AWI (Adults with Incapacity)
has reduced significantly by 57% on Q2. It now stands at 283 against a target of 589.
• The occupied bed days for people delayed in hospital awaiting care home placement
continues to meet target.  It shows further improvement with 13% decrease on Q2 bed
days. It now stands at 1029 against a target of 1632. 
Performance below target & areas for improvement:   
• Unplanned admissions to hospital for 65+ remain above target, and although down slightly
on Q2.
• Compared with previous quarter, the average length of stay has increased by 33% (from 6
days to 8). Average crude Length Of Stay (LOS) in each A&B hospital ranged between 6-13
days. The Number of Falls being reported in hospital setting shows a 23% decrease on Q2,
and now only slightly above target. Performance on outpatient waiting times continues to be
off track, although both KPIs are down slightly on Q2. Waiting times for cancer
appointments at the 31 and 62 day targets have increased to 10, from zero in Q2. Instance
of medication errors, tissue viability and infections have all increased this quarter and are all
above target. 
• The number of people delayed in hospital is off track in Q3.  The number of people delayed
has risen by 22% on Q2, it now stands at 161 against a target of 132. 
• Reduce the overall length of stay in hospital (Delayed Discharge Bed Days) continues off
target. There has been improvement with a 32% decrease on Q2, which stands at 3343
against a target of 3025.
• The number of people delayed in hospital due to care at home availability continues off
target.  It shows a 26% increase on Q2 and stands 122 against a target of 80.
• Increase the number of inpatients 18+ who are discharged without delay is slightly of target
in Q3 with a 7% decrease on Q2. It now stands at 1154 against target of 1222. 
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3.2.5 Finance
Across 5 KPIs, Financial services performance notes 1 (20%) on track, with 4 (80%) off track against
the targets set in Q3 23/24. This is the same % reported on track reported as the previous quarter
performance. 
Performance on or above target:
There is currently one KPI’s on or above target 
• The performance on reducing the % of clients with high-cost packages of care KPI is
improving and noting 6% above target performance. 
Performance below target & areas for improvement:  
• Performance around the reduction in value of assessed unmet need for care at home
remains off track with costs increased this quarter on previous quarter.  
• Performance with regards to reducing the cost of hospital stays because of delayed
discharge remains off track, with FQ3 noting 33% above target, an increase of 9% on
previous quarter’s performance.  
• Performance on reducing the cost on pharmacy expenditure remains off track, with FQ2
noting 11% above target, an improvement by a decrease of 5% above target on the
previous quarter.  
• Performance on reducing the costs of agency nursing staff in A&B hospitals remains off
track, with FQ3 noting 6% above target, matching the % above target on the previous
quarter. 
3.2.6 Carers & Allied Health Professionals (AHP’s)
Across 11 KPI, Carers / AHP services performance notes 5 (45%) on track, with 6 (55%) off track
against the targets set. This is a decrease from 64% on track reported (-19%) variance on the
previous quarter performance. 
Performance on or above target: 
• The number of Unpaid Carers Supported / Registered across A&B’s Carers Centres
continues to increase – up 4% on last quarter. 
• There has been another slight increase this quarter in the number of completed Adult Carer
Support Plans – continues to be on target. 
• The number of AHP community patients discharged this quarter has increased significantly
– 14% - well above the target set. 
• The rate of New Outpatient AHP referrals seen as a proportion of all referrals seen
continues to be on track. The current rate of 29% well above target set (25%).
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Performance below target & areas for improvement: 
• Although Outpatient referral waits are currently off-track, they have improved this quarter.
There is a slight improvement of 1% this quarter of those Outpatients waiting more than 4 
weeks for MSK (Muscular Skeletal), and a significant improvement of 12% for Outpatients 
waiting over 12 weeks for AHP services. 
• AHP Outpatient completed waits slightly down on last quarter – this is due to significant
drop-off in patients discharged in December 2023. This is likely to be down to the holiday
period impacted with reduced staffing levels. 
• Community AHP referral waits breaching over 12 week waits have significantly increased
this quarter – up 87% – although slightly lower than Q1. 
• Young Carers Statements Completed have decreased this quarter. As mentioned
previously, this target will need to be revised due to the unique aspects of gathering
information from Young Carers. 
3.2.7 Care at Home and Care Home 
Across 7 KPIs, Care at Home/Care Homes performance notes 4 on track, with 3 off-track against
the targets. The overall picture has improved, as only 2 KPIs were on track in Q2 (29%). As before,
proxy data has been used in Q3 for the 2 on track KPIs (49 and 50), as it was not possible to
obtain data from Eclipse. 
Performance on or above target: 
• The number of Older People who waited > 6 months for their homecare monitoring review
has improved and is on target. 
• There has been a big drop in unplanned admissions to A&B hospitals from a care home,
which now stands at 26 against a target of 36, this is on target. 
Performance below target & areas for improvement: 
• Performance on % of Older People receiving nursing care home service continues a plateau
of 8 to 9% below target. 
• The % of Older People in receipt of Care at Home receiving >15 hours per week has improved
by 1% and is now 2% below target.
• Occupancy rates across A&B care homes continue to improve, and now stand just 1% below
target. 
3.2.8 Learning Disability & Mental Health
Across 21 KPI, Learning Disability / Mental Health/ Adult Support & Protection / Alcohol & Drugs
Partnership performance notes 13 (62%) on track, with 8 (38%) off track against the targets set.
This is a decrease from 71% on track reported (-9%) variance on the previous quarter’s
performance.
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Performance on or above target: 
• People with dementia supported by a Care at Home service continues to increase in Q3.
Since the last quarter it has risen by 23 (48%) to 71. 
• Post Diagnostic Support referrals has increased again this quarter rising from 62 to 75
(+21%). 
• The number of HSCP staff completing Adult Support Protection Training has significantly
increased this quarter – up from 95 to 172 (+81%) – and is now on target. 
Performance below target & areas for improvement: 
• The number of people with needs assessed via Universal Adult Assessments by the A&B
Dementia teams has dropped below target this quarter. This has decreased from 24 to 8
over the quarter (-67%). 
• The number of people waiting more than 12 weeks for a new Mental Health Outpatient
service continues to increase over recent quarters. At Q3 2023/24 there were 532 waiting,
an increase of 21% on previous quarter. 
• ASP duty to inquire completion times saw a significant decrease, falling further below target
from 58% to 32%, with only a third being completed within the designated 5 days. 
• ASP investigation times also fell off target, dropping from 77% to 60% completion within the
specified 15 days. The review of case conferences within 3 months of the initial meetings
failed to meet targets, dipping from 100% to 50% 
4. NATIONAL HEALTH & WELLBEING OUTCOMES (HWBOI) and MINISTERIAL STEERING
GROUP (MSG) INTEGRATION INDICATORS
The National Health and Wellbeing Outcomes provide a strategic framework for the planning and
delivery of health and social care services. This suite of outcomes serves to focus on improving
the experiences and quality of services for people using those services, carers, and their families.
These indicators form the basis of the annual reporting requirement for Health and Social Care
Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated Performance
Management Framework to provide the national performance position alongside the local service
Key Performance Indicators suite. 
The latest data in relation to 26 HWBOI and MSG Indicators reports 42% on track, with 11 on track
and 15 off track. An overview of A&B HSCP’s latest performance against the 26 measures is
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reported in Appendix 1. It should be noted that reporting periods vary across the suite of national
indicator measures, with some measures reported quarterly affected by national reporting data
lag. The next update for this data will be reported at FQ4. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated Performance
Management Framework and Dashboard ensures the HSCP is able to deliver against key strategic
priorities. This in-turn is aligned with the Strategic Plan and key objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as well as
evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance
Key performance indicators within the IPMF ensure that staff governance requirements continue to
be progressed and developed include health and safety, wellbeing and new service redesign and
working practices. 
6.3 Care and Clinical Governance
Clinical Governance and patient safety remain at the core of prioritised service delivery against the  
new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators. The new governance
structure supporting the IPMF ensures that the Clinical & Care Governance Committee remain
central to performance improvement. The development of the IPMF is focussed on moving away
from previous traditional styles of reporting to a fully collaborative approach with Head of Service
and Service Lead commentary. 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data trends and
forecasting are identified to give wider strategic context. This provides the HSCP professional
advisors with self –service performance information to inform their role in maintaining professional
standards and outcomes. 
8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to inform
the HSCP E&D work. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered within the
Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are managed and
identified within the monthly Performance & Improvement Team- Work Plan. Performance reports
are used by operational management to identify service delivery risk and to inform mitigation action
accordingly.
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10 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public is via Argyll and Bute Council and NHS Highland
websites. The IPMF dashboard utilises SharePoint to support manager and staff access across the
HSCP. 
12. CONCLUSION 
The committee should note that this report has been considered at both  the Clinical and Care
Governance Committee for scrutiny and the Integration Joint Board is asked to note FQ3 (October-
December) 2023/24 performance as detailed in the IPMF Dashboard   
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk 
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11
Appendix 1 – HWBOI & MSG Integration Indicators – Latest Available (as at 30 Jun 2023, due to national data lag the next update will be
available for FQ4) 
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
1 HWBOI Outcomes 1 % of adults able to look after their health very well or quite well 90.9% 90.8% R
2 HWBOI Outcomes 2 % of adults supported at home who agree they are supported to live as independently 78.8% 75.0% R
3 HWBOI Outcomes 3 % of adults supported at home who agree they had a say in how their support was provided 70.6% 66.9% R
4 HWBOI Outcomes 4 % of adults supported at home who agree that their health & care services seemed to be well co-
ordinated 66.4%    66.0% R
5 HWBOI Outcomes 5 % of adults receiving any care or support who rate it as excellent or good 75.3% 68.6% R
6 HWBOI Outcomes 6 % of people with positive experience of their GP practice 66.5% 77.6% G
7 HWBOI Outcomes 7 % of adults supported at home who agree their support had impact improving/maintaining quality of
life 78.1% 76.7% R
8 HWBOI Outcomes 8 % of carers who feel supported to continue in their caring role 29.7% 38.0% G
9 HWBOI Outcomes 9 % of adults supported at home who agree they felt safe 79.7% 76.4% R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
11 HWBOI Data 1 Rate of premature mortality per 100,000 population 466 386 G
12 HWBOI Data 2 Rate of emergency admissions per 100,000 population for adults 11629 11916 R
13 HWBOI Data 3 Emergency Admissions bed day rate 112637 112371 G
14 HWBOI Data 4 Readmission to hospital within 28 days per 1,000 admissions 107 91 G
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12
15 HWBOI Data 5 Proportion of last 6 months of life spent at home or in a community setting 89.8% 92.6% G
16 HWBOI Data 6 Falls rate per 1,000 population aged 65+ 22.6 30 R
17 HWBOI Data 7 % of SW care services graded ‘good’ '4' or better in Care Inspectorate inspections 75.8% 80.0% G
18 HWBOI Data 8 % of adults with intensive needs receiving care at home 64.6% 72.2% G
19 HWBOI Data 9 No of days people [75+] spent in hospital when ready to be discharged, per 1,000 population 748 764 R
National
Indicator
No.
Measure Type No Measure Detail Target Actual Status
19 MSG 1.1 Number of emergency admissions - A&B 8505 8559 R
20 MSG 2.1 Number of unplanned bed days acute specialties - A&B 63655 77477 R
21 MSG 2.2 Number of unplanned bed days MH specialties - A&B 12475 9388 G
22 MSG 3.1 Number of A&E attendances - A&B 16120 20683 R
23 MSG 3.2 % A&E attendances seen within 4 hours - A&B 95.0% 83.3% R
24 MSG 4.1 Number of DD bed days occupied - A&B 7528 11944 R
25 MSG 5.1 % of last six months of life by setting community & hospital - A&B 89.8% 90.8% G
26 MSG 6.1 % of 65+ population  at Home (unsupported) - A&B 92.3% 92.6% G 
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13
Appendix 2- System Pressures Reporting- December 2023 
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14 
Appendix 3- Delayed Discharge Sitrep – 15th January 2024 
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Bute and Cowal Area Committee       
Date of Meeting: 4 June 2024 
Title of Report:  Health & Social Care Partnership - Performance Report – FQ4 2023/24 (Jan - Mar) 
Presented by: TBC    
The Committee is asked to:
• Note performance for FQ4  2023/24 (January - March) and performance against the
previous quarter
• Note supporting performance commentary across 8 key service areas 
• Note performance update on the National Health & Wellbeing Outcomes and
Ministerial Steering Group Integration Indicators (Appendix 1)
• Note System Pressure Report for March 2024 (Appendix 2)
• Note Delayed Discharge Sitrep as of 15 April 2024 (Appendix 3) 
1. EXECUTIVE SUMMARY 
This report details performance for FQ4 2023/24 (January – March), the performance outputs
are taken from the Integrated Performance Management Framework (IPMF) Reporting
Dashboard with the focus on the eight key service areas. Overall performance for FQ4 notes
an overall increase in the number of measures reporting as on target 49 (53%) against 43
(46%) in the previous quarter. 
The report details performance against each of the service areas and the 93 supporting Key
Performance Indicators. Analysis of the KPI’s is supported by performance commentary.
National Health & Wellbeing Indicators performance is included alongside performance and
trend overview with regards to System Pressures and the National Delayed Discharge Sitrep.
The use of the performance dashboard within SharePoint is designed to offer a more
focussed approach to the access and analysis of data, offering scope for self-service. 
The Integrated Performance Management Framework and associated Performance
Dashboard has been collaboratively developed with the Strategic Leadership Team. The
format of the IPMF Performance Dashboard covers all the areas previously reported to both
the Clinical & Care Governance Committee and Integration Joint Board and recognises the
need to ensure that local performance and improvement activity is reported within the new
digital dashboard.  
This report includes an overview of the previous Health & Wellbeing Outcome Indicators and
Ministerial Steering Group- Integration measures. To support the use of the dashboard,
HSCP Performance & Information Team analysts have been identified for each of the Heads
of Service and Service Leads to support and check performance across eight key service
areas. This bespoke and individual analyst input and support will be available during each
quarter going forward and will work to build more robust performance reporting with
management commentary.   
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2. RECOMMENDATIONS
The Committee is invited to note the quarterly performance, further noting it will be considered
at the Clinical and Care Governance Committee in respect of any action required. 
3. DETAIL OF REPORT
The report details the HSCP (Health and Social Care Partnership) performance for Financial
Quarter 4 2023/24 (January – March) highlighting key performance trends across the 93 KPIs
(Key Performance Indicators). In addition, the report includes performance updates across
eight service areas. The latest performance against the National Health and Wellbeing
Outcomes Indicators is reported (Appendix 1). Also included is an update on System
Pressures (Appendix 2) and Delayed Discharges (Appendix 3).   
4. RELEVANT DATA & INDICATORS 
4.1 FQ4 2023/24 (January – March) Performance Summary 
Overall performance for FQ4 notes that 53% of KPI’s are scoring against target, with 49
reporting as on-track and 44 off-track, this is a slight increase (+7%) against previous FQ3
performance. The KPI’s report performance against the target and include the target, actual
and variance and is a mix of both quantitative and qualitative indicators. The use of the
green, amber and red graphics within the Dashboard is used to give an overview of the total
performance for each of the eight services and 93 KPI’s. The use of only green and red for
the KPI’s is used to focus delivery with regards to sustaining performance on or above
target. 
4.2 Analysis of Key Performance  
This analysis identifies performance across the 8 service reporting categories within the
Integrated Performance Management Framework (IPMF) and performance commentary is
provided as part of Head of Service and Service Leads one-to-one sessions with analysts.         
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4.2.1 Children & Families
Across 11 KPI, C&F services performance notes 3 (27%) on track, with 8 (73%) off track
against the targets set in Q4 23/24. This is a decrease from 36% on track reported (-9%)
variance on the previous quarter performance.
Performance on or above target: 
• Increasing the number of care experienced children placed at home or in Kinship or
Fostering Care is on track, noting 24% above target performance. 
• VAWG training is as achieving 250 staff trained against a target of 100 being trained.
Performance below target & areas for improvement: 
• Performance around reducing numbers of care experience children looked after away
from home has failed to meet target of 94, with 109 residing out with the home, 69%
of all care experienced children, with no improvement on the previous quarter.
• Performance with regards to the number of children accepted onto the Emotional and
Wellbeing Pathway is below the target of 100%, with 81% accepted. This is an
improvement on Q3 where performance was 71%.
• It is noted that recording issues on Eclipse has resulted in several KPI’s not accurately
reflecting performance on the ground, this will be addressed in the 2024/25 version of
the IPMF, which is currently under development. 
4.2.2 Telecare and Digital
Benchmarked performance across 8 Key Performance Indicators (KPIs) for Telecare and
Digital Services shows an increase in the overall Quarter 4 performance, with 6 KPIs (75%)
remaining on track compared with 5 (50%) on track at Quarter 3. 2 KPIs (25%) are reported
as off track against target for FQ4.     
Performance on or above target:   
• The number of new Telecare service agreements continues to exhibit growth,
indicating a promising trend. 
• The number of 'Near Me' clinic appointments has continued to rise, now showing a
clear increasing trend after a post-COVID slump. 
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• The digitalisation of telecare equipment has further increased by 6% to reach 40%,
surpassing the 25% target. 
• The utilisation of Buddi hubs has increased by 43% this quarter. 
• Freedom of Information requests are now back to being completed on time at a rate
of 100%, after falling off target last quarter. 
Performance below target & areas for improvement:   
• The number of Telecare annual reviews overdue continues to decline, remaining
below target. 
• Silver Cloud referrals have decreased a further 6%. 
• Only one installation of the Just Checking system was completed during this quarter   
4.2.3 Public Health and Primary Care
Public Health and Primary Care Quarter 4 performance notes 10 (77%) measures on track,
no change from Quarter 3. Public Health have achieved 100% target performance across
all 5 KPIs in Q4 of 2023/24. Out of the 8 Key Performance Indicators (KPIs) for Primary
Care services, 3 (37.5%) are currently off track, while 5 (62.5%) are on track to meet their
set targets. This overall performance aligns with Q3, however, there have been changes in
which specific KPIs are meeting or not meeting their targets. 
Performance on or above target: 
• IPMF No 63: In Q4, we increased the number of quit dates set by achieving 20,
exceeding the target of 10, representing an 82% increase from Q3. Noted we were on
target in Q2, exceeded by one in Q3 with a significant change in Q4.   
• IPMF No 64: Our actual performance of monitoring contracts and KPIs has
consistently matched the target of 100% for each quarter of 2023/24, remaining at
100%. 
• IPMF No 65: In Q4, we achieved 31 engagement activities, significantly exceeding
the target of 1, marking a continuous improvement throughout each quarter of 2023/24
and a 19% increase from Q3. 
• IPMF No 66: We successfully achieved the rolling training target of 68 with an actual
count of 69. Our actual performance has shown steady increase in each quarter of
2023/24, representing a 19% improvement compared to Q3. 
• IPMF No 67: In Q4, we achieved 163 referrals to community link workers, exceeding
the target of 101. Our performance has seen a consistent trend above the target each
quarter, and we improved by 10% compared to Q3. 
• The "ChildSmile: Enroll 100% of eligible nurseries into Daily Toothbrushing
Programme" demonstrated exceptional performance, reaching 97%, well above the 80%
target. 
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• The Fluoride Varnish Programme remains consistent, still implemented in 29% of
eligible schools for P1-P3 pupils. 
• Vaccination transfer from GP practices has been successfully accomplished. 
• "Community Link Workers within Primary Care settings established within areas with
the highest level of deprivation" achieved full compliance, meeting the target of 100%. 
• Significant progress was observed in the reduction of instances of 2C practices
entering contingency measures, with a remarkable 96% improvement from Q3. The
number decreased from 56 occurrences to only 2 during Q4. 
Performance below target & areas for improvement:   
• All Public Health targets are being achieved. 
• Vaccination delivery during autumn, winter, and spring booster programs for COVID-
19 reached 58%, below the targeted 80%. It's noteworthy that the Scottish National
average achieved only 56.6% coverage. 
• The establishment of Community Treatment Assessment Centres (CTAC) across
Argyll and Bute fell short of the 100% target, reaching 93%. This includes 2 practices
outside of rural flexibility arrangements that have yet to offer this service. 
• The metric assessing practices operating at Level zero within the Practice Escalation
policy, with no reduction in services, attained 93%, slightly under the 100% target. 
4.2.4 Hospital Care & Delayed Discharge
Hospital Care & Delayed Discharge Quarter 4 performance notes 4 (24%) measures on track,
an increase from 12% in Quarter 3. Across 11 Hospital Care KPIs, performance notes 1 (9%)
on track, with 9 (82%) off track against the targets. In terms of the 6 Delayed Discharge KPIs,
there was an improvement in Quarter 4 with 3 (50%) on track, compared to 33% in Quarter
3. 
Performance on or above target:    
• Number of unplanned admissions to hospital reported as a result of a fall. This has
been reported as on track however it is acknowledged this is likely to be due to lag
with the full quarter data. This measure will be subject to review at year end. 
• Reduce the number of bed days for people delayed due to AWI. Whilst staying on
target, there has been an increase in actual occupied bed days during Q4 of 35%
from Q3. The actual stands at 381 against a target of 589. 
• Reduce the number of occupied bed days for people delayed awaiting a care home
placement. Continuing to stay on target each quarter of 2023/24, we’ve seen an
increase in actual occupied bed days during Q4 of 19% compared to Q3. The actual
stands at 1227 against a target of 1632. 
• Increase the number of inpatients 18+ who are discharged without delay. Q4 shows
an improvement of 15% from Q3, and we’re back on target after being slightly off
track in Q3. The actual stands at 1328 against a target of 1222.
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Performance below target & areas for improvement:    
• There has been an unusually large increase in unplanned admissions to hospital,
with the Q4 total up 15% on Q3. 
• Reduce the Average Length of Stay (ALOS) for inpatients in A&B Hospitals -
Although we missed the target, there was a 13% improvement from Q3, achieving an
ALOS of 7 against a target of 6. 
• A&E Attendances in LIH meet the 4 hours wait target - Throughout each quarter of
2023/34, we consistently fell short of the 95% target, with our performance being
sustained at 90% for Quarter 4. 
• The Number of Falls being reported in a hospital setting shows a 38% decrease on
Q3. The biggest contributor to this was Mid Argyll, which in March reported 20 falls –
over twice the average for that hospital. 
• Waiting times for cancer appointments at the 31 and 62-day targets are down by
71% from the Q3 peak, but still some way above the zero target. 
• Outpatient waiting time breaches >12 weeks are down 9% on Q3, but long waits
(>52 weeks) are up by 9%. 
• Instances of infections and medication errors increased for the 2nd quarter in a row,
whereas instances of tissue viability decreased by 6% (but still 41% above target). 
• Reduce the number of people delayed in hospital In Q4, we were off track again,
with actual increasing by 4% from Q3. The actual stands at 167 against a target of
132 
• Reduce the overall length of stay in a hospital (delayed discharge bed days) It is
noted that despite remaining off target in Q4, there has been a trend of improvement
in slightly reducing the overall stay over quarters 2, 3 and 4. The actual stands at
3212 against a target of 3025. 
• Reduce the number of people delayed in hospital due to care at home availability.
There has been a consistent trend of staying off target each quarter in 2023/24, with
a slight 3% reduction from Q3. The actual is 118 against a target of 80. 
4.2.5 Finance 
Across 5 KPIs, Financial services performance notes 3 (60%) on track, with 2 (40%) off track
against the targets set in FQ4 23/24. This is an improvement in the % reported on track for
the previous quarter performance. 
Performance on or above target:
• The performance on reducing the % of clients with high-cost packages of care KPI is
improving and below target and 1% improvement on last quarter.
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• Performance around the reduction in value of assessed unmet need for care at home
is 27% improvement on previous quarter
• Performance on reducing the costs of agency nursing staff in A&B hospitals is above
track, with FQ4 noting 21% compared to the previous quarter. This represents a
reduction of circa £50k per month on spend. 
Performance below target & areas for improvement:
• Performance with regards to reducing the cost of hospital stays due to a delayed
discharge remains off track, with FQ4 noting 28% above target, a decrease of 4% on
previous quarter’s performance.
• Performance on reducing the cost on pharmacy expenditure remains off track, with
FQ4 noting 32% variance in expenditure on previous quarter. 
4.2.6 Carers & Allied Health Professionals (AHP’s)
Across 11 KPI, Carers / AHP services performance notes 5 (45%) on track, with 6 (55%) off
track against the targets set form FQ4 23/24. No variance on the previous quarter
performance. 
Performance on or above target:     
• The number of Unpaid Carers Supported / Registered across A&B’s Carers Centres
continues to increase – up 5% on last quarter. 
• There has been another slight increase this quarter in the number of completed Adult
Carer Support Plans – continues to be on target. 
• Community Patient Discharges have again increased this quarter – up 10% on last
quarter. 
Performance below target & areas for improvement:     
• Referral waits are currently off-track, although Outpatients waiting over 12 weeks for
AHP services has continually decreased over recent quarters. 
• AHP Outpatient completed waits again slightly down on last quarter. 
• Young Carers Statements Completed have increased this quarter although still off-
track. The target for this measure, and other Carers and AHP KPIs, are going to be revised
in the new IPMF which begins next quarter (Q1 2024/25). 
4.2.7 Care at Home and Care Home 
Across 7 KPIs, Care at Home/Care Homes performance notes 3 on track (43%), with 4 off
reporting as track against target for FQ4 23/24. The overall picture has declined slightly, as
4 KPIs were reported as on track in Q3.  However, there is a noted data lag in recording of
Unplanned Admissions to Hospital directly from a Care Home. As before, proxy data has
been used in Q4 as it is not currently possible to obtain this data from Eclipse. Annual
review of these KPIs from 2024/25 should resolve this. 
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Performance on or above target: 
• Unplanned admissions to A&B hospitals from a care home are showing a drop of
42% against Q3, although it is likely this number is underreported.  
Performance below target & areas for improvement: 
• The number of Older People who waited >6 months for their homecare monitoring
review increased by 21% from Q3. 
• Occupancy rates across A&B care homes dropped in Q4 for the first time in a year,
by 1%.  
• Performance on % of Older People receiving nursing care home service continues
on a plateau of 8 to 9% below target. Note there are concerns from the service about
the legitimacy about this target. 
4.2.8 Learning Disability & Mental Health
Across 21 KPIs Learning Disability / Mental Health performance notes 15 (71%) on track,
with 6 (29%) off track against the targets set for FQ4 23/24. This is an increase from 62% on
track reported (+9%) variance on the previous quarter’s performance.  
Performance on or above target:    
• People with dementia supported by a Care at Home service continues to increase in
Q4. Since the last quarter it has risen by 20 (28%) to 91. 
• The number of people with needs assessed via Universal Adult Assessments by the
A&B Dementia teams has increased this quarter and now on target. This has increased
from 21 to 27 over the quarter (+29%). 
• The number of HSCP staff completing Adult Support Protection Training has again
significantly increased this quarter – up from 171 to 260 (+52%) – and remains on
target. 
• ASP training for HSCP staff continued to perform well compared to previous
quarters, exceeding the 2023/24 yearly target by 20%. 
• ASP investigation completion times improved significantly, with 100% completed
within the specified 15 days, an increase from 60% the previous quarter. 
Performance below target & areas for improvement:    
• Post Diagnostic Support referrals after recent quarterly increases has decreased this
quarter from 75 to 39 (-48%). 
• ASP duty to inquire completion times experienced a notable decrease, falling further
below target from 32% to 26%, with only a quarter being completed within the
designated 5 days. 
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• The review of case conferences within 3 months of the initial meetings failed to meet
the target again, remaining at 50% completion on time. 
4.2.9  NATIONAL HEALTH & WELLBEING OUTCOMES (HWBOI) and MINISTERIAL
STEERING GROUP (MSG) INTEGRATION INDICATORS
The National Health and Wellbeing Outcomes provide a strategic framework for the
planning and delivery of health and social care services. This suite of outcomes serves to
focus on improving the experiences and quality of services for people using those services,
carers, and their families. These indicators form the basis of the annual reporting
requirement for Health and Social Care Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated
Performance Management Framework to provide the national performance position
alongside the local service Key Performance Indicators suite.                            
The latest data in relation to 27 HWBOI and MSG Indicators reports 37% on track, with 10
on track and 17 off track. An overview of A&B HSCP’s latest performance against the 27
measures is reported in Appendix 1. It should be noted that reporting periods vary across
the suite of national indicator measures, with some measures reported quarterly affected by
national reporting data lag. The next update for this data will be reported after Jul 2024. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated
Performance Management Framework and Dashboard ensures the HSCP is able to deliver
against key strategic priorities. This in-turn is aligned with the Strategic Plan and key
objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as well
as evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance
Key performance indicators within the IPMF ensure that staff governance requirements
continue to be progressed and developed include health and safety, wellbeing and new
service redesign and working practices. 
6.3 Care and Clinical Governance
Clinical Governance and patient safety remain at the core of prioritised service delivery
against the   new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators.
The new governance structure supporting the IPMF ensures that the Clinical & Care
Governance Committee remain central to performance improvement. The development of
the IPMF is focussed on moving away from previous traditional styles of reporting to a fully
collaborative approach with Head of Service and Service Lead commentary. 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data
trends and forecasting are identified to give wider strategic context. This provides the HSCP
professional advisors with self –service performance information to inform their role in
maintaining professional standards and outcomes. 
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8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to
inform the HSCP E&D work.
8.1 PROTECTED CHARACTERISTICS
Performance detailed within this report acknowledges the rights of the Child (UNCRC),
Islands. Fairer Scotland, Socio-economic Duty, Equalities - protected characteristics. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered within
the Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are managed
and identified within the monthly Performance & Improvement Team- Work Plan. 
10.1 STRATEGIC, OPERATIONAL OR CLIMATE RISK
Performance reports are used by operational management to identify service delivery risk
and to inform mitigation action accordingly.
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public via Argyll and Bute Council and NHS
Highland websites. The IPMF dashboard utilises SharePoint to support manager and staff
access across the HSCP.
12. CONCLUSION 
The committee is asked to note FQ4 2023/24 (January - March) 2024 performance as
detailed in the IPMF Dashboard   
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
14. PREVIOUS REVIEW OF THE REPORT 
Meeting  Title of report Date Output (if relevant)     
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk 
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Appendix 1 – HWBOI & MSG Integration Indicators. 
Core Suite of Integration Indicators 
Indicators 1-9. The results of the 2024 HACE survey will be published by the Scottish Government on 28 May 2024, and will be updated and
included in the PHS Core suite publication on 2 July 2024. 
Indicators 12,13,14,15,16,18 Calendar year 2023 is used here as a proxy for 2023/24 due to the national data for 2023/24 being incomplete. This
is in line with guidance issued by Public Health Scotland which was communicated to all Health and Social Care Partnerships. Using more
complete calendar year data for 2023 should improve the consistency of reporting between Health and Social Care Partnerships. 
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PHS has not provided information for indicator 20 beyond 2019/20 because detailed PLICS cost information is not available. PHS previously
published information to calendar year 2020 using costs from 2019/20 as a proxy but, given the impact of the COVID-19 pandemic on activity
and expenditure, PHS no longer consider this appropriate. 
Ministerial Steering Group Integration Indicators 
Indicators 1.1,1.2, 2,1, 2.2,5.1 Calendar year 2023 is used here as a proxy for 2023/24 due to the national data for 2023/24 being incomplete.
This is in line with guidance issued by Public Health Scotland which was communicated to all Health and Social Care Partnerships. Using more
complete calendar year data for 2023 should improve the consistency of reporting between Health and Social Care Partnerships. 
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Appendix 2- System Pressures Reporting - April 2024 
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Appendix 3- Delayed Discharge Sitrep – 15th April 2024 
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ARGYLL AND BUTE COUNCIL                                           BUTE AND COWAL AREA                  
COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE                                                   4 JUNE 2024
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council, feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings these have largely superseded the
original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December 2022 round of area committees for this standing item. This format
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.  
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3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
3.3 There are also additional online resources covering the streetlighting, footway,
surface dressing and roads reconstruction programmes available on the website
here. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for Officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – Roads and Infrastructure work to a number of policies across the range
of service areas. 
5.2 Financial – revenue and capital budgets are in place to deliver projects and
cyclic work. 
5.3  Legal – Roads and Infrastructure Services work to a number of different pieces
of legislation such as the Roads Scotland Act 194 and the Environmental
Protection Act 1990. 
5.4  HR – none known. 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications. 
5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications. 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications. 
5.6. Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise. 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams. 
5.8  Customer Service – none known.
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5.9  The Rights of the Child (UNCRC) – none known. 
Kirsty Flanagan, Executive Director with responsibility for Roads and
Infrastructure Services 
Policy Lead for Roads, Transport and Amenity Services: Councillor John
Armour 
May 2024 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services 
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ARGYLL AND BUTE COUNCIL       BUTE & COWAL AREA COMMITTEE                                                                     
CHIEF EXECUTIVE’S UNIT         4th June 2024 
SUPPORTING COMMUNITIES FUND 2024/25 
1.0 EXECUTIVE SUMMARY  
1.1 The purpose of this report is to decide on the allocation of the Council’s Supporting
Communities Fund (SCF) for Bute & Cowal.
1.2 The total Supporting Communities Fund available by the Council for allocation in
Bute & Cowal is £30,176.69
1.3 It is recommended that 17 applicants are awarded funding.
1.4 Applicants awarded funds from the Council’s Supporting Communities Fund
have 18 months in which to spend the funds. 
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ARGYLL AND BUTE COUNCIL     BUTE & COWAL AREA COMMITTEE 
CHIEF EXECUTIVE’S UNIT          4th June 2024 
SUPPORTING COMMUNITIES FUND 2024/25 
2.0 INTRODUCTION 
2.1 The report details recommendations for the award of the Council’s Supporting
Communities Fund (SCF). The Supporting Communities Fund available by
Council in Bute & Cowal for 2024/25 is £29,500.  
2.2 The total available for allocation is £30,176.69 due to the return of unspent
funds from previous applicants.
2.3 Organisations applying to the fund were able to request up to £2,500.  The SCF
is popular and this year has attracted 35 applications from the Bute & Cowal
area, requesting a total of over £60,000. 
2.4 Applications have been scored by the Council’s Community Development Team
against criteria set out in the guidance (https://www.argyll-bute.gov.uk/my-
community/communities-and-partnerships/supporting-communities-fund) Also
the SCF Scoring Matrix can be found here Supporting Communities Fund -
Scoring Matrix (argyll-bute.gov.uk). A summary of all applications is appended
to this report. 17 are recommended to be funded from the available funds.   
3.0 RECOMMENDATIONS 
3.1 Members are asked to agree that the 17 applications, marked as ‘Award’ and
‘Partial Award’ within Appendix 1 are awarded funding from the Supporting
Communities Fund totalling £30,176.69  Detailed information about these projects
is contained within Appendix 2. 
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4.0 DETAIL 
4.1 The SCF is assessed through a robust process which involves financial checks
and Community Development Team contact with the applicant to verify any
information where required.  All applicants need to provide satisfactory essential
information on governance and finance to be eligible.  Scoring is based on a set
of criteria outlined in the guidance and made available on the council’s website. 
Applications to the fund must be for projects that come under one or more of these
categories:
• Fairer Communities – tackling poverty by sharing opportunities.   
• Resilient Communities – community capacity building/rebuilding and
repairing from a pandemic
• Greener, Cleaner Communities – environmental action to support
addressing climate change 
• Creative Communities – creativity for health and wellbeing  
4.2 Of the 35 applications received (requesting a total of £65,977.94), all were eligible,
3 were withdrawn and of the 35 eligible applications, 24 are either new applicants
to the fund or have not applied within the last two years.  
4.3 Of the eligible applications to the SCF, 17 are recommended to be awarded
funding. Three of these are for island based projects.  The applications
recommended for funding are labelled as ‘Award’ and ‘Partial Award’ in the
recommendation column in Appendix 1. The detail of the projects is in Appendix
2.    
4.4 The projects recommended will deliver a range of activities from: helping widen
CPR and defibrillator training, a programme of holiday activities for Young Carers,
and the completion of a community garden.
4.5 Unsuccessful applications, due to the funds available, are marked as ‘No award’
in Appendix 1.  These applicants will be offered support from the Community
Development Team and provided with information on alternative sources of
funding. 
4.6 This year the total of £30,176.69 available for allocation is comprised of:
• £29,500 from the Council’s Supporting Communities Fund.
• £676.69 unspent funds from 2 projects spanning financial periods 2020-2021
and 2022/23. This was after an extension period granted following Covid
disruption.
4.7 Successful projects funded have to complete a report at the end to evidence the
impact of the spending of the money. The results of this are brought to Area
Committee in March 2026, if not before, depending on project duration. 
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5.0 CONCLUSION 
5.1 The Supporting Communities Fund application and assessment process has
been completed as set out within its guidance. 
5.2 The recommendations made fully allocate the funding available for financial year
2024/25.
5.3 The 17 projects being put forward for an award will help communities to deliver
priority activities in their area in 2024/25.
5.4  All applicants to the fund are supported throughout the process and beyond by
the Community Development Team.
5.5 Given that fund is oversubscribed, the team is considering potential changes to
the fund for the future and recommendations will come to members to decide. 
6.0 IMPLICATIONS
6.1 Policy: n/a
6.2 Financial: Recommendations in the report are limited to the budget allocation
available in 2024/25 for the Supporting Communities Fund in Bute & Cowal.
6.3  Legal:  Applications are initially assessed to ensure that groups are constituted
with managed accounts.
6.4  HR: n/a 
6.5  Fairer Scotland Duty: The Supporting Communities Fund supports community
groups in tackling poverty, reducing inequality and building a fairer and more
inclusive Scotland. 
6.5.1   Equalities - protected characteristics: Applicants are given the options
of receiving the application in large print and other languages. 
6.5.2   Socio-economic Duty: None known 
6.5.3  Islands: 6 of the applicant projects are island based. 3 of these are
being recommended funding.
6.6 Climate Change: One of the four criteria within the process is specific to
mitigating climate change. 
6.7 Risk: risk to the public pound is managed through the assessment and scoring,
and through end of project monitoring process.
6.8  Customer Service: None
6.9      The Rights of the Child (UNCRC): None
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Pippa Milne
Chief Executive 
Cllr Mark Irvine
Policy Lead 
4th June 2024 
For further information contact: 
David Hagerty 
Community Development Officer
Tel. 01700 801088
Email: david.hagerty@argyll-bute.gov.uk   
Suzanne Mason – Engagement and Communities Lead
Tel. 01436 658933
Email. suzanne.mason@argyll-bute.gov.uk 
APPENDICES
Appendix 1- Assessment Score and Recommendations
Appendix 2 – Project Summary Shee
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Appendix 1 – Assessment Score and Recommendations
Bute & Cowal 2024/25 
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Ref Applicant Recommendation
Assessment
Score
Value of
Project
Amount
Requested 
Recommended
Award 2024/25
Cumulative
Total
1 Isle of Bute Resilience Award 7.9 3,650.00£     2,500.00£     2,500.00£           2,500.00£       
2 Crossroads Caring for Carers B&C SCIO Award 7.8 3,750.00£     2,500.00£     2,500.00£           5,000.00£       
3 Heartstart Argyll Award 7.8 2,450.00£     2,450.00£     2,450.00£           7,450.00£       
4 Castle House Museum Award 7.7 2,500.00£     2,500.00£     2,500.00£           9,950.00£       
5 Waterbaby Arts Award 7.7 2,448.00£     2,448.00£     2,448.00£           12,398.00£     
6 Scenic Sandbank Award 7.6 11,549.00£   2,460.00£     2,460.00£           14,858.00£     
7 Cairndow Community Council Award 7.5 350.00£        350.00£        350.00£              15,208.00£     
8 Strachur and District Youth Drama Award 7.5 6,670.00£     2,500.00£     2,500.00£           17,708.00£     
9 Bute Advice Centre Award 7.2 3,000.00£     2,500.00£     2,500.00£           20,208.00£     
10 Dunoon Burgh Hall Trust Award 7.2 9,932.00£     2,498.00£     2,498.00£           22,706.00£     
11 Patchwork Nursery Award 7.2 1,000.00£     1,000.00£     1,000.00£           23,706.00£     
12 Tignabruich District Development Trust (1) Award 7.1 400.00£        400.00£        400.00£              24,106.00£     
13 Bute Community Forest Award 7.1 3,700.00£     2,500.00£     2,500.00£           26,606.00£     
14 Live Music Now Scotland Award 7.0 2,457.60£     614.25£        614.25£              27,220.25£     
15 Cormonachan Community Woodlands Ltd Award 6.9 963.00£        963.00£        963.00£              28,183.25£     
16 Cairndow Village Hall Partial award 6.7 1,450.00£     1,450.00£     996.72£              29,179.97£     
17 Youth Stuff Partial award 6.7 3,082.40£     2,222.37£     996.72£              30,176.69£     
18 Argyll Talking Newspaper No award 6.6 4,000.00£     666.66£        -£                   -£               
19 Argyll & Bute CAB No award 6.5 18,756.00£   2,500.00£     -£                   -£               
20 Lochgoilhead Bowling Club No award 6.5 2,495.00£     1,975.00£     -£                   -£               
21 Wild Goilers No award 6.5 1,436.00£     1,436.00£     -£                   -£               
22 Hunter's Quay Community Council No award 6.4 1,340.00£     1,340.00£     -£                   -£               
23 Lochgoil Comm Council No award 6.4 2,338.00£     2,088.00£     -£                   -£               
24 Rothesay Pipe Band No award 6.3 3,475.00£     2,500.00£     -£                   -£               
25 Kyles of Bute Golf Club No award 6.2 1,950.00£     1,950.00£     -£                   -£               
26 Cowal Choral Club No award 6.2 21,970.00£   2,500.00£     -£                   -£               
27 Bute Shinty Club No award 6.1 1,350.00£     1,000.00£     -£                   -£               
28 Argyll FM No award 6.0 4,500.00£     833.33£        -£                   -£               
29 Tignabruich District Development Trust (2) No award 5.7 4,000.00£     2,000.00£     -£                   -£               
30 Bute Community Bands No award 5.5 2,500.00£     2,500.00£     -£                   -£               
31 Cowal Walking Festival Association No award 5.4 3,500.00£     2,500.00£     -£                   -£               
32 Dunoon Community Shed No award 4.7 10,500.00£   2,500.00£     -£                   -£               
TOTAL 143,462.00£ 60,144.61£   30,176.69£         30,176.69£     
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Appendix 2 – Project Summary Sheet         
Applications Received (in order of scoring by Community Development Officer)
For submission to Bute & Cowal Committee for final decision (maximum value £2,500). 
Ref:  1
Applicant: Isle of Bute Resilience
Recommended Award: £2500 Assessment Score (out of 10): 7.9
Project Summary:
The grant recipient will use funding towards:
The Port Bannatyne Gala Day in July 2024, a large community event for the
people of Bute and visitors to the island. Funding, will cover stage, PA, marquee
and event / safety equipment hire. The event is organised by volunteers, who will
receive training and develop a range skills. 
The IoB Resilience Team, have offered to deliver the event which was at risk of
cancellation. 
Recommendation: Award
Conditions: No conditions 
Ref:  2
Applicant: Crossroad Caring for Carers Cowal & Bute SCIO
Recommended Award: £2,500 Assessment Score (out of 10): 7.8
Project Summary:
The grant recipient will use funding to support young carers between 12 and 17
years old in Cowal and Bute to participate in the Young Carers festival in June and
participate in a programme of events over the summer of 2024. 
Further activities will include outdoor learning at Benmore Outdoor Education
centre, trampolining, Heads of Ayr Farm park, swimming, and ice skating. This will
allow young carers to create positive and meaningful memories of summer. 
Recommendation: Award
Conditions: 
Ref:  3
Applicant: Heartsart Cowal
Recommended Award: £2,450 Assessment Score (out of 10): 7.8
Project Summary:
The grant recipient will use funding towards updating a training projector, volunteer
training sessions, and running costs. This to assist in the provision of CPR and
Defib training across the Cowal peninsula. Sessions are currently attended by a
breadth of community organisations. The funding shall have secondary benefits in
building resilience in these groups.      
Recommendation: Award
Conditions: 
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Ref:  4
Applicant: Castle House Museum 
Recommended Award: £2,500 Assessment Score (out of 10): 7.7
Project Summary:
The grant recipient will use funding to deliver a series of community outreach
sessions, titled ‘Hands On Heritage’. Sessions are aimed at adult participants at
risk of social isolation. Participants will be encouraged to connect with the rich
history of Dunoon and make new social connections. 
Funding will cover the materials and printing, remove cost barriers for attendees,
and promotion and marketing for the sessions. A young graduate trainee shall be
employed to engage in the historical research and delivery of these workshops. 
Recommendation: Award
Conditions: 
Ref:  5
Applicant: Waterbaby Arts SCIO
Recommended Award: £2,448 Assessment Score (out of 10): 7.7
Project Summary:
Waterbaby Arts will be working with 12 families to provide accessible arts and
dance sessions to children and young people with Additional Support Needs
(ASN) 
Sessions are open to children 3-18 years old, and delivered by older peers,
supported by dance specialists. Apprentices will be supported with additional
support and training meetings, with the ultimate aim of preparation for the future
workplace. Funds will support session costs and the support of young volunteers.   
Waterbaby are working alongside a recently formed family led group, CLASP
Parents as well as Dunoon Grammar and Key Housing on the project. 
Recommendation: Award
Conditions: 
Ref:  6
Applicant: Scenic Sandbank
Recommended Award: £2,460 Assessment Score (out of 10): 7.6
Project Summary:
Following the acquisition of land through Community Asset Transfer in February
2024, Scenic Sandbank are working to create a community garden for residents
and the wider community – with a focus on targeting local community groups and
hard to reach residents. 
Funding will be used to create accessible raised beds in the garden design at
different heights to suit all – covering costs of top soil. The garden is an immediate
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focus of wider regeneration and community ownership; led by a Community
Development worker the group have recently employed. 
Recommendation: Award
Conditions: 
Ref:  7
Applicant: Cairndow Community Council 
Recommended Award: £350 Assessment Score (out of 10): 7.5
Project Summary:
Cairndown Community Council are applying for beach cleaning equipment to re-
instate a regular community beach clean in Cairndow. Previous events have
attracted 20+ participants. 
This will be done in conjunction with the Marine Conservation Trust, who provide
insurance for the activity, and look to monitor the plastic waste at the head of Loch
Fyne.   
Recommendation: Award
Conditions: 
Ref:  8
Applicant: Strachur & District Youth Drama
Recommended Award:  Assessment Score (out of 10): 7.5
Project Summary:
Strachur and District Youth Drama are seeking funding assistance for the hire of
sound and lighting, equipment, staging, and rights for a community performance of
a musical as the focus of their weekly, volunteer-ran, youth sessions attracting up
to 40 members. 
They offer affordable drama sessions, and aim to provide creative and focussed
activity for young people living in a rurally isolated village. 
Recommendation: Award
Conditions: 
Ref:  9
Applicant: Bute Advice Centre 
Recommended Award: £2,323.33 Assessment Score (out of 10): 7.2
Project Summary:
BAC will deliver community group cooking sessions for 6 weeks blocks, to improve
knowledge around foodstuffs and basic cooking techniques to partially address
food poverty. This will be delivered in a community setting. 
Another stream of the project will engage on a 1:1 basis with 50 local residents to
encourage food growing activity and signposting to existing food projects / or
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partners as appropriate. This is a further means of ensuring income maximisation
by targeted engagement. Funding is for project costs.
Recommendation: Award
Conditions: 
Ref:  10
Applicant: Dunoon Burgh Hall Trust 
Recommended Award: £2,321.33 Assessment Score (out of 10): 7.2
Project Summary:
DBHT will use funding to commemorate the 150th Anniversary of Dunoon Burgh
Hall. A project co-ordinator shall arrange heritage and engagement events
throughout the year, at the hall, in the community and local schools. 
The worker will have a role in engaging local groups, managing new volunteers,
and providing training opportunities around the calendar of cultural events.
The project will also explore the history of the building and its Victorian roots.   
Recommendation: Award
Conditions: 
Ref:  11
Applicant: Patchwork Nursery
Recommended Award: £823.34 Assessment Score (out of 10): 7.2
Project Summary: 
Patchwork Nursery will use funding to organise a fortnightly intergenerational visit
from children from Patchwork Nursery to Ashgrove care home. The reciprocal
visits to the nursery by care home residents are match funded by Ashgrove. 
Recommendation: Award
Conditions: 
Ref:  12
Applicant:  Tignabruich District Development Trust (1)   - Seniors 
Recommended Award: £0 Assessment Score (out of 10): 7.1
Project Summary:
10 week activity programme for elderly residents to increase attendance at lunch
club; and reverse trend for home delivery of lunch service, addressing isolation.
Partnership between TDDT, Kings Court Addiction services and West Kirk Church. 
Recommendation: Award
Conditions: 
Ref:  13
Applicant: Bute Community Forest 
Recommended Award: £0 Assessment Score (out of 10): 7.1
Project Summary:
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Delivery of 8 volunteer events over calendar year to increase engagement and
involvement of underrepresented groups in Bute Community Forest – including an
extension of activities for those attending the Branching Out programme.   
Recommendation: Award
Conditions: 
Ref:  14
Applicant: Live Music Now Scotland 
Recommended Award: £0 Assessment Score (out of 10): 7.0
Project Summary:
The project will deliver 1-hour participatory music performance in seven care
homes and two 45-minute performances in one primary school reaching all four
areas of Argyll and Bute Council. 
In the B&C area the project would visit two care homes, Ashgrove Care Home and
Struan Lodge in Dunoon for performances. 
Recommendation: Award
Conditions: 
Ref:  15
Applicant: Cormonachan Community Woodlands
Recommended Award:  Assessment Score (out of 10): 6.9
Project Summary:
Delivery of family event called “Escape the Forest” – A free family adventure story
day planned for September 2024. Costs are to pay for planning and delivery of
event by a local storyteller, and materials for participants. 
Recommendation: Award
Conditions: 
Ref:  16
Applicant: Cairndow Village Hall 
Recommended Award:  Assessment Score (out of 10): 6.7
Project Summary:
Cairndow village hall wish to purchase replacement defibrillator pads an epi-pen to
increase local resilience. Funding would also help deliver 4 community
engagement events and to assist in the delivery of a monthly soup hub. 
Recommendation: Partial Award
Conditions: 
Ref:  17
Applicant: Youth Stuff
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Recommended Award:  Assessment Score (out of 10): 6.7
Project Summary:
Youth Stuff will use funding towards core running costs of an accessible Youth
Theatre group in Dunoon and South Cowal. Funding to contribute to hall hire and
insurance costs.   
Recommendation: Partial Award
Conditions: 
Ref:  18
Applicant: Argyll Talking Newspaper 
Recommended Award:  Assessment Score (out of 10): 6.6
Project Summary:
Argyll Talking newspapers wish to update their delivery model from the use of USB
sticks to the Amazon dot / “Alexa” to help deliver local news to the partially sighted
and blind. Funding would be for the purchase of Amazon Dots and volunteer costs
to assist in their set up.
Recommendation: No Award
Conditions: 
Ref:  19
Applicant: Argyll & Bute CAB 
Recommended Award:  Assessment Score (out of 10): 6.5
Project Summary:
Funding for part costs of the recruitment and training of volunteer CAB advisers
from remote and island communities. Funding will cover costs of a laptop,
stationary, telephone costs, internet access, and room booking to assist training
volunteers. 
Recommendation: No Award
Conditions: 
Ref:  20
Applicant: Lochgoilhead Bowling Club 
Recommended Award:  Assessment Score (out of 10): 6.5
Project Summary:
Funding for activities to improve mental health and wellbeing of older residents
attending the Tuesday Club which takes place in Lochgoilhead Bowling Club. 
Costs are to contribute to hall heating, arts and craft activities, jewellery making
equipment and refreshments for participants. Goals are to address social isolation
and improve mental health and wellbeing of elderly. 
Recommendation: No Award
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Conditions: 
Ref:  21
Applicant: Wild Goilers 
Recommended Award:  Assessment Score (out of 10): 6.5
Project Summary:
Funding to install 4 acoustic wildlife monitoring devices to give an indication of bird
and bat populations over a 3 month period as baseline data for population health,
and that of inter dependant species (e.g wild salmon). 
Recommendation: No Award
Conditions: 
Ref:  22
Applicant: Hunter's Quay Community Council 
Recommended Award:  Assessment Score (out of 10): 6.4
Project Summary:
Funding for improving local community space. Funds requested for 10 garden
planters, and community engagement day with beach clean and community picnic.
Beach clean includes provision of catering from local supplier and hire of Scout
hall. 
Recommendation: No Award
Conditions: 
Ref:  23
Applicant: Lochgoil Community Council 
Recommended Award:  Assessment Score (out of 10): 6.4
Project Summary:
Funding for environmental enhancement of village, in keeping with the local action
plan theme of a “Cared for Place”. Funding requested for seafront vegetation and
grass maintenance contract with a local professional gardener and materials for
community clean events.
Recommendation: No Award
Conditions: 
Ref:  24
Applicant: Rothesay Pipe Band 
Recommended Award:  Assessment Score (out of 10): 6.3
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Project Summary:
To mark the band’s 50th celebration funding would help in the delivery of two
community events including a Juvenile Celebration of Piping and Community
concert. Funding would contribute towards practice sessions with professional
musicians, sound and lighting and hall hire for events. 
Recommendation: No Award
Conditions: 
Ref:  25
Applicant: Kyles of Bute Golf Club 
Recommended Award:  Assessment Score (out of 10): 6.2
Project Summary:
The KoBGC have requesting funding to assist in child protection training and set
up costs for a junior golf section. Funding is also requested for the purchase and
fitting of a new floor covering for the club house. 
Recommendation: No Award
Conditions: 
Ref:  26
Applicant: Cowal Choral Club 
Recommended Award:  Assessment Score (out of 10): 6.2
Project Summary:
Funding as portion of annual project costs 
Contribution to group annual running costs focussed around weekly practice and
community concerts over calendar year. Costs include, insurance, professional
music director fees, costumes, set hire, lighting and audio, and marketing. Request
for 11% of annual projected costs.
Recommendation: No Award
Conditions: 
Ref:  27
Applicant: Bute Shinty Club 
Recommended Award:  Assessment Score (out of 10): 6.1
Project Summary:
Funding request for Shinty sticks to reduce the financial burden of participation in
Shinty on Bute. Club looking for funding to help subsidise player purchase of sticks
and other safety equipment. 
Recommendation: No Award
Conditions: 
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Ref:  28
Applicant: Argyll FM 
Recommended Award:  Assessment Score (out of 10): 6.0
Project Summary:
Funding request to improve reception to more geographically remote areas of
Argyll and to establish remote broadcasting stations across the region, including
islands. Funding would support work to establish and equip broadcast sites in
addition to minor upgrades to current infrastructure. Application is across 3 admin.
areas. 
Recommendation: No Award
Conditions: 
Ref:  29
Applicant: Tignabruich District Development Trust (2) 
Recommended Award:  Assessment Score (out of 10): 5.7
Project Summary:
Funding requested for Summer Forest School at Kilfinan Community Forest  and
Glenan Wood. The forest school will have spaces for 24 children per day and
running over two weeks during the summer holidays. Funding requested is for staff
costs for 3 sessional workers planning and delivering outdoor art, educational and
environmental activities. 
Recommendation: No Award
Conditions: 
Ref:  30
Applicant: Bute Community Bands 
Recommended Award:  Assessment Score (out of 10): 5.5
Project Summary:
Funding to deliver music workshops across Argyll and Bute to marginalised groups
and introduce them to range of brass, wood and string instruments in the band.
New venture for group who are in early process of establishing partnerships. 
Recommendation: No Award
Conditions: 
Ref:  31
Applicant: Cowal Walking Festival Association 
Recommended Award:  Assessment Score (out of 10): 5.4
Project Summary:
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Funding requested to assist with the promotion, training for and delivery of the
Cowal walking festival in September 2024 - costs include: printing, safety
equipment, maps, website hosting fees and insurance costs. 
Recommendation: No Award
Conditions: 
Ref:  32
Applicant: Dunoon Community Shed 
Recommended Award:  Assessment Score (out of 10): 4.7
Project Summary:
Funding requested for the purchase of 5 space heaters and general unspecified
costs towards a wider schedule of work, including building repairs and
improvements with additional aim of improving energy efficiency. 
Recommendation: No Award
Conditions: 
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ARGYLL AND BUTE COUNCIL  Bute and Cowal Area Committee 
Legal and Regulatory Support  4 June 2024 
Appointments to Outside Organisations 
1.0 EXECUTIVE SUMMARY 
1.1 The purpose of this report is to consider appointments to local
bodies/organisations within the Bute and Cowal area. 
1.2 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report.   
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ARGYLL AND BUTE COUNCIL  Bute and Cowal Area Committee 
Legal and Regulatory Support  4 June 2024 
Appointments to Outside Organisations 
2.0 INTRODUCTION 
2.1 Following the Council meeting held on 25 April 2024, this report takes forward
the decision of Council that all area based appointments to outside bodies and
organisations should be taken to the next meetings of the Area Committees. 
3.0 RECOMMENDATIONS 
3.1 The Area Committee is asked to consider making appointments to those
bodies/organisations listed in Appendix 1 to the report. 
4.0 DETAIL 
4.1 The Council at the meeting held on 25 April 2024 made a number of
appointments to outside bodies/organisations within Argyll and Bute and
agreed that all area based appointments should be taken to the next meetings
of the Area Committees.  The Council did make appointments to the 4 Area
Community Planning Groups and these are excluded from this report. 
4.2 Governance staff undertook an exercise in early 2022 to identify outside bodies
and organisations in the Bute and Cowal area which would like to have an
Elected Member representative nomination.  The table at Appendix 1 provides
information on those organisations and their request for Elected Member
representation.  Members of the Area Committee are asked to consider making
appointments to each organisation listed. 
5.0 CONCLUSION 
5.1 This report takes forward the Area Committee appointments which were
vacated following the recent changes in political management arrangements. 
6.0 IMPLICATIONS 
6.1 Policy – none 
6.2 Financial – there will be costs incurred in terms of Members attending
these meetings.
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6.3 Legal – none 
6.4 HR – none   
6.5 Fairer Scotland Duty – none 
6.5.1  Equalities – protect characteristics – none 
6.5.2  Socio-economic Duty – none 
6.5.3   Islands – none 
6.6 Climate Change – none 
6.7 Risk – none 
6.8 Customer Service – none 
6.9  The Rights of the Child (UNCRC) – some appointments to bodies and
committees may have direct involvement with this. 
Douglas Hendry 
Executive Director with responsibility for Legal and Regulatory Support 
13 May 2024 
Councillor Mark Irvine – Policy Lead for Community Planning and Corporate
Services 
For further information contact: Stuart McLean, Committee Manager            
(01436) 658717 
APPENDICES 
Appendix 1: Table listing outside bodies/organisations which have requested
Elected Member representation.  
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Appendix 1 
Table listing outside bodies/organisations which have requested Elected Member representation 
Organisation Purpose Elected Member Essential/Desirable Term of Appointment 
Bute and Cowal
Locality Group
Planning Group
Argyll and Bute Health and Social
Care Partnership has 4 Locality
Planning Groups (Bute & Cowal,
Helensburgh & Lomond, Mid
Argyll, Kintyre & Islay and Oban,
Lorn & Islands. 
These LPGs bring together NHS
and Council staff, community
members, carers, representatives
from third and independent sectors
and community based groups who
work together to improve the
health and wellbeing of the
community in which they live. 
LPGs develop a locality plan,
influence priorities in their local
area, agree mechanisms for all
members to contribute to the
delivery of actions at a local level
and review and regularly report
progress to the Strategic Planning
Group. 
Minimum of 1 Elected
Member/Maximum of
2
Essential Till next Local
Government Elections
Cruach Mhor To deal with applications to the 1 Elected Member as Essential Till next Local
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Organisation Purpose Elected Member Essential/Desirable Term of Appointment 
Windfarm Trust  community fund from appropriate
local organisations.
per the constitution of
the group.
Government Elections.
Clachan Flats
Windfarm Trust
To deal with applications to the
fund from appropriate local
organisations
1 Elected Member as
per the constitution of
the group.
Essential Till next Local
Government Elections.
Cowal Transport
Forum 
Council administered group
looking
at transport issues in the Cowal
area.
1 Elected Member Essential Till next Local
Government Elections.
Historic Kilmun /
Argyll Mausoleum
A limited company with charitable
status established to protect and
preserve the heritage of the site of
Historic Kilmun and ensure it is
open to the local community and
beyond. To provide education
about the heritage of the site.
1 Elected Member Essential Till next Local
Government Elections.
Benmore and
Kilmun Community
Development Trust
The development trust covers the
geographical area of the Kilmun
Community Council, the district of
Kilmun. We exist to develop
social, educational and economic
benefit to the people of the
District.
1 Elected Member Essential Till next Local
Government Elections.
Rothesay Pavilion
Charity
Rothesay Pavilion Charity is the
charity set up to take on the
operation on completion of the
restoration of the Pavilion – which
is set to be the cultural and
creative industries hub on the
island, a focal point for the
1 Elected Member Desirable Till next Local
Government Elections.
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Organisation Purpose Elected Member Essential/Desirable Term of Appointment 
community, top ten visitor
attraction in Scotland and a key
player in the economic
regeneration, health and vitality of
Bute.
Gourock-Dunoon
Infrastructure and
Vessels Project -
Reference Group
A project to deliver a modern,
reliable and resilient lifeline
passenger ferry services between
Gourock, Dunoon and Kilcreggan. 
The Gourock Harbour
Infrastructure & Vessels Project, a
partnership between Transport
Scotland, Caledonian Maritime
Assets Limited (CMAL), CalMac
and Argyll & Bute Council, has
been established to manage and
progress the project.
1 Elected Member - It
is recommended that
this member be from
the Cowal ward. A
separate member will
be appointed at the
Helensburgh and
Lomand Area
Committee to
represent Rosneath/
Kilcreggan.
Essential Till next Local
Government Elections.
Dunoon
Community
Development Trust
The Dunoon Community
Development Trust main purpose
is consistent with furthering the
achievement of sustainable
development.
1 Elected Member Essential Till next Local
Government Elections.
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Page 169

ARGYLL AND BUTE COUNCIL  BUTE AND COWAL AREA
COMMITTEE 
CUSTOMER SERVICES  04 JUNE 2024 
CRUACH MOR AND CLACHAN FLATS WIND FARM TRUSTS 
1.0. INTRODUCTION 
1.1 This report seeks to update the Bute and Cowal Area Committee on the work
undertaken by the wind farm trusts set up at both Cruach Mhor (Glendaruel)
and Clachan Flats (Cairndow) in accordance with consented developments. 
1.2 The Area Committee is asked to note these updates, which are the most
recent of the annual updates required by the Area Committee on the work of
the Trusts. 
2.0 RECOMMENDATION 
2.1 Members are asked to note these updates, which are the most recent of the
annual updates required by the Area Committee on the work of the Trusts. 
3.0 DETAIL 
3.1 Wind Farm Trusts were set up in accordance with consented developments
at both Cruach Mhor (Glendaruel) and Clachan Flats (Cairndow). Part of the
conditions attached to those consents was that the Bute and Cowal Area
Committee be updated annually on the work undertaken by the Trusts in
supporting community projects within their Trust areas. 
3.2 The updates provided in this report, at Appendices 1 and 2, are the most
recent provided by the Trusts and cover the work for financial year 2023/24. 
4.0 CONCLUSION 
4.1 Members are asked to note the content of the submitted information. 
5.0 IMPLICATIONS 
5.1  Policy – none 
5.2  Financial – none 
5.3  Legal – none
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5.4  HR – none   
5.5  Fairer Scotland Duty: 
5.5.1  Equalities – protected – none 
5.5.2  Socio-economic Duty – none 
5.5.3  Islands – none 
5.6  Climate change – none 
5.7  Risk – none 
5.8  Customer Service – none 
5.9  The Rights of the Child (UNCRC) - none 
Douglas Hendry
Executive Director with responsibility for Legal and Regulatory Support 
Councillor Mark Irvine, Policy Lead for Community Planning and Corporate
Services 
May 2024 
Appendix 1 – Clachan Flats Windfarm Trust Annual Report 2022/23 
Appendix 2 – Cruach Mhor Windfarm Trust Annual Report 2022/23 
For further information contact: Stuart McLean, Committee Manager, 01436
658717, stuart.mclean@argyll-bute.gov.uk                                                 
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Community Benefit Annual Report 
www.scottishpowerrenewables.com            Reporting Template January 2023 
Please email a completed version of this report annually to communitybenefit@scottishpower.com 
Please provide sufficient information for us to understand what has been delivered and who has benefitted from the project/initiative. 
Beneficiary Project and Description Project
Category
Total SPR
Funds Grant
(£)
Grant Paid 
Out
Match funding
(Source &
amount)
Dunoon School Hostel Parent
Partnership
Part funding towards teacher-led supported study at hostel.
Through a combination of parental contributions and
community grants, they will be able to fund 2 hours of
supported study each school night within the hostel for 2023.
Community and
Local Events
£500 Fully Community
Grants £5000
Parental
Contributions
£3000
Cairndow Community Childcare Part funding towards family Ceilidh for the local community. 
Funding would go towards band fee, hall hire and publicity.
Community and
Local Events
£600 Fully Here We Are
£300
Cairndow Community Childcare Funding to cover the costs of annual preparation and
inspection of account by qualified accountants – required by
OSCR and Company House.
Community
Facilities and
Services
£1000 Fully - 
Project Categories: Community Facilities and Services Skills and Employment  Heritage 
Community and Local Events Sport and Recreation Net Zero/Emission Reduction 
Environmental Youth and Education 
SPR windfarm providing fund:    Clachan Flats (Cairndow) Date report submitted: 14/05/24
Organisation administering fund:   Clachan Flats Winfdarm Trust Period Covered by Report 01/05/23 – 01/05/24
SPR Funds Received During Period £11,951.36
Reporting contact name and role:     Iain Lindsay – Secretary Total of Awards Granted During Period £2,100.00
Percentage of Annual Payment Granted 17.5%
Reporting contact email address iain@algiz.co.uk Funds Paid Out During Period £2,100.00
Fund Balance at Reporting Date £14,637.12
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Community Benefit Annual Report 
www.scottishpowerrenewables.com      Reporting Template April 2022
Please provide sufficient information for us to understand what has been delivered and who has benefitted from the project/initiative. 
Beneficiary Project and Description Project
Category
Total SPR
Funds Granted
(£)
Grant Paid 
Out
Match funding
(Source &
amount)  
Choose an item.  Choose an item. 
Choose an item.  Choose an item. 
Choose an item.  Choose an item. 
Choose an item.  Choose an item. 
Choose an item.  Choose an item. 
Choose an item.  Choose an item. 
Choose an item.  Choose an item. 
Project Categories: Community Facilities and Services Skills and Employment  Heritage 
Community and Local Events Sport and Recreation Net Zero/Emission Reduction 
Environmental Youth and Education  
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Community Benefit Annual Report 
www.scottishpowerrenewables.com      Reporting Template April 2022
Fund Administration Costs & Expenses 
-
Planned projects (including those committed but not yet awarded) 
Cairndow Community Childcare 
– Part funding for fencing for outdoor area, Arts and crafts resources, replacement sand for play area and help with electricity costs. 
Total Cost £3,850 
Funding has been agreed – Payment will be made once the bank account has been resolved 
Update on last year’s awards (those granted but not paid out in last report or any funds returned unspent) 
Here We Are 
– Funding for ‘Our Care’ Home help ‘Sit-in’ and transport service. 
Total Cost £5,160 
Funding has been agreed – Payment will be made once the bank account has been resolved 
Additional information 
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Page 175

CRUACH MHOR WINDFARM TRUST 
Report to Argyll and Bute Council, Bute and Cowal Area Committee, June 2024       
After recovering from the Covid-19 pandemic, there has been an upturn in activity in
financial year 2023/24. 
As in previous years, the Trust provided support to Village Halls in Glendaruel and
Colintraive which facilitate a range of activities for communities, thanks to their
respective hard-working Committees.  Much appreciated were the subsidised
Christmas meal at Colintraive and Hallowe’en Party at Glendaruel. 
In December, in response to continuing cost of living pressures, the Trust was able
to fund a further payment of £150 to every permanent household in the area.  This
was administered by Colintraive & Glendaruel Development Trust. 
The range of grants provided has resulted in a substantial decrease in the Trust’s
balance over the year.  However, with an expected receipt of around £44,000 from
ScottishPower Renewables, the Trust can continue to offer generous support to the
community of Colintraive and Glendaruel in the year ahead.   
Cruach Mhor Windfarm Trust 2023/24. 
Balance @ 1st April 2023                                                             £58,782.45 
Income                                                                                         £49541.05 
Expenditure                                                                                  £63132.87. 
Balance @ 31st March 2024                                                         £45190.63   
David Eaglesham
Secretary/Treasurer.
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Income. 
CGDT  (Cost of Living Refund)           £6400.00
ScottishPower Renewables                                                           £42863.81  
Lodge Kyles of Bute (part refund)              £277.24
_______               
TOTAL      £49541.05 
Expenditure.   
Date.             Detail.                                               Cheque No.             Amount. 
Cheques presented late 
24/03/23       Dunoon & District Angling Club (Bridges etc) 0422                £900.00
24/03/23 Colintraive Village Hall (Heritage Centre) 0423  £2000.00
28/04/23 1st Glendaruel Guides (Running costs)  0424    £693.65
11/05/23 Colintraive & Glendaruel Development Trust 0426            £2800.00        
(Cost of living adjustment)
18/06/23 Colintraive & Glendaruel Development Trust 0427            £2650.00     
(Housing Needs Study)
18/06/23 Col-Glen Shinty Club (Equipment etc)  0428    £937.42
18/06/23 Glendaruel Village Hall (ARC)                        0429  £2982.60
23/07/23 Colintraive Village Hall (Floor repair)      0430  £2000.00
25/08/23        Lodge Kyles of Bute  (Charity Shoot)  0431    £770.00
25/08/23 Voices of Argyll CIC (Glendaruel concert) 0432    £991.10
25/08/23 Colintraive & Glendaruel Development Trust 0433  £9927.50     
(Archaeology)
25/08/23 Colintraive & Glendaruel Development Trust 0434  £6989.60     
(Staffing: 1st Instalment)
9/09/23 Colintraive Village Hall (Garden furniture) 0435  £2000.00
18/09/23 Glendaruel Hall (Hallowe’en Party)  0436    £550.00
18/10/23 Colintraive Village Hall (Christmas meal)  0437     £2000.00
18/10/23 Dunoon Grammar School (Tanzania Trip) 0438    £833.00
18/10/23 Colintraive Village Hall (Cinema seats)  0439    £432.00
01/12/23 Colintraive & Glendaruel Development Trust 0440  £7000.00     
(Staffing: 2nd t Instalment)
4/12/23 Colintraive & Glendaruel Development Trust 0441          £16650.00     
(Cost of living support 2)
29/01/24 Glendaruel Hall (Hall hire 2023)    0442      £26.00 
TOTAL  £63132.87 
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Bute and Cowal Area Committee 
Workplan 2024-2025 
Committee Date Report Description Lead Service and contact
officer
Regularity of
occurrence/
consideration
Date for Reports
to Committee
Services
Additional
Comment
June 2024     
4 June 2024 Secondary School
Report – Dunoon
Grammar School
Education – David Mitchell Annual Report 10 May 2024 
4 June 2024 Secondary School
Report – Rothesay
Joint Campus
Education – Louise Nicol Annual Report 10 May 2024 
4 June 2024 Area Performance
Report – FQ4
2023/24
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 10 May 2024 
4 June 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 10 May 2024 
4 June 2024 Argyll and Bute
HSCP Performance
Report -
FQ4 2023/24
Health and Social Care 
Partnership – 
Charlotte Craig
Bi-Annual Report 10 May 2024 
4 June 2024 Cruach Mor and
Clachan Flats
Windfarm Trusts
Legal and Regulatory 
Support – 
Stuart McLean
Annual Report/
For Noting
10 May 2024 
4 June 2024 Supporting
Communities Fund
2024/25
Chief Executive –
David Hagerty
Annual Report 10 May 2024 
4 June 2024 Appointments to
Outside
Organisations
Legal and Regulatory 
Support – 
Stuart McLean
As Required 10 May 2024 
September 2024     
Page 177
Agenda Item
12

Page 178

Bute and Cowal Area Committee 
Workplan 2024-2025
Committee Date Report Description Lead Service and contact
officer
Regularity of
occurrence/
consideration
Date for Reports
to Committee
Services
Additional
Comment
3 September 2024 Area Performance
Report – FQ1
2024/25
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 8 August 2024 
3 September 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 8 August 2024 
3 September 2024 Recycling and
Recovery
Performance 
Roads and 
Infrastructure –
John Blake
Annual Report  8 August 2024 
December 2024     
3 December 2024 Area Performance
Report – FQ2
2024/25
Customer Support 
Services – 
Sonya Thomas
Quarterly Report 8 November
2024 
3 December 2024 Argyll and Bute
HSCP Performance
Report 2023/24
Health and Social Care 
Partnership – 
Charlotte Craig
Annual Report 8 November
2024 
3 December 2024 Argyll and Bute
HSCP Performance
Report
FQ1 2024/25
Health and Social Care 
Partnership – 
Charlotte Craig
Bi-Annual Report 8 November
2024 
3 December 2024 Charitable Trusts,
Bequests and Trust
Funds
Legal and Regulatory 
Support – 
Stuart McLean
Annual Report 8 November
2024 
3 December 2024 ACHA Annual
Update
ACHA – 
Chief Executive 
Annual Report/
Presentation
8 November
2024 
3 December 2024 The Third Marquis
of Bute’s Silver
Legal and Regulatory 
Support – 
Stuart McLean
As Required  8 November
2024 
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Bute and Cowal Area Committee 
Workplan 2024-2025
Committee Date Report Description Lead Service and contact
officer
Regularity of
occurrence/
consideration
Date for Reports
to Committee
Services
Additional
Comment
Wedding Dowry
Fund
3 December 2024 The Provost’s fund
(Bute) – Award
Recommendations 
Legal and Regulatory 
Support – 
Stuart McLean
As Required 8 November
2024 
3 December 2024 Roads and
Infrastructure
Service Update
Roads and 
Infrastructure – 
Mark Calder
Quarterly Report 8 November
2024 
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