Appendix 1 - FOI Figures Late Response Details
Argyll and Bute Council · 15 September 2022
Back to Audit and Scrutiny Committee — 15 September 2022 and its agenda
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Department / Service Total requests received Responded to in time Responded to late Running in time Running late Likely overall % Chief Executives Financial 78 76 2 0 0 97% CP&D 1 1 0 0 0 100% Customer Services Education 138 128 10 0 0 93% L&RS 354 346 8 0 0 98% Commercial 37 37 0 0 0 100% Development and Infrastructure D&EG 205 174 31 0 0 85% R&IS 194 167 27 0 0 86% Customer 100 97 3 0 0 97% Health and Social Care Partnership IJB 0 0 0 0 0 - Adult Care 70 69 1 0 0 99% C&F / CJ 45 44 1 0 0 98% Live Argyll Live Argyll 11 11 0 0 0 100% Totals 1233 1150 83 0 0 93% FOISA and EIR Requests Information Requests - Annual Figures - 1st April 2021 - 31st March 2022
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Request No Date Received Date Due Date Closed Duration Subject Late Closure Details 13166 20/08/2021 17/09/2021 21/09/2021 22 Payment Data Late response from information provider There was confusion over response within service. FOI team provided clarity on exemption and response was issued 13786 04/02/2022 04/03/2022 11/03/2022 25 Card processing supplier Late response from information provider Information provider identified on due date that response required input from another service. This was unable to be provided same day. Partial response sent on due date 13552 01/12/2021 31/12/2021 10/01/2022 19 Meals in schools Late response from information provider Late response due to school holidays had not received responses from 5 schools. 12899 07/06/2021 05/07/2021 06/07/2021 21 Additional Teachers Recruited No reason for delay provided Response issued one day after due date 13687 17/01/2022 14/02/2022 15/02/2022 21 Primary school swimming lessons Late response from information provider Unable to respond on due date as still waiting for one school to respond. Partial response sent 1 day late. 12956 21/06/2021 19/07/2021 21/07/2021 22 2021 grade boundaries for Higher courses Service sign-off delay Schools on holiday and with both the phased return and C19 restrictions staff have had competing priorities. 13947 17/03/2022 14/04/2022 26/04/2022 26 'Campus Cops' Late response from information provider Emailed requestor 31.03.22 to advise of school holiday and that response will be late. Requestor happy with this. Partial response sent 26.04.22 (some information not recorded by schools). 13005 06/07/2021 03/08/2021 16/08/2021 29 Child Protection/Safeguarding issues raises and disposal of them Original request not logged as FOI Error in processing within Central FOI team 13712 11/01/2022 08/02/2022 23/02/2022 31 Homeschooling and Flexi-schooling Late response from information provider Late response as not all schools responded prior to closure for school holidays 12910 28/04/2021 27/05/2021 16/06/2021 34 Local Authority Education Budgets 2021- 2022 Original request not logged as FOI until due date Original request sent to Acting Head of Education but not moved on as an FOI. Reminder received from EIS 07.06.21. Response sent in full 16.06.21. Financial Services Education
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12988 01/07/2021 29/07/2021 25/08/2021 39 SQA for higher exams this year (2021). Late response from information provider Delay due to summer break 12979 28/06/2021 26/07/2021 27/08/2021 44 Provisional Higher grades 2021 Late response from information provider Response sent in full 24 days late (due to school hols / availability of attainment data) 13003 06/07/2021 03/08/2021 04/08/2021 21 Number of playgrounds, MUGAs and outdoor fitness areas Late response from information provider Late response from Roads and Amenity Services 13456 09/11/2021 07/12/2021 08/12/2021 21 Housing grants for disability adaptations Late response from information provider Housing admin were unable to supply the information within the timescale, poor internet connection / ICT problem 13336 25/11/2021 22/11/2021 16/12/2021 38 Covid-19 pandemic C19 Late response from information provider Late responses from EDST & Finance - Resource intensive request 12783 12/05/2021 09/06/2021 07/08/2021 40 PAT testing Late response from information provider Request not taken forward during staff absence 13272 21/09/2021 11/11/2021 13/12/2021 42 The Wildlife Centre Late response from information provider Delay due to volume of information and clarification around request sought - clarification received changed the nature of the request to SAR, FOI response issued 13/12 and SAR request logged 13058 21/07/2021 18/08/2021 22/09/2021 45 Housing developments Service sign-off delay Late response from Legal Services 13599 14/12/2021 17/01/2022 19/01/2022 22 PFI / PPP / NPD contract Late response from information provider Late due to pressure of other workload 13634 21/12/2021 24/01/2022 27/01/2022 23 CCTV maintenance and support contract Late response due to staff absence Late response due to admin error 12762 05/05/2021 02/06/2021 03/06/2021 21 Certificates Knotweed at 7 Kilbride Road, Dunoon Late response from information provider Late response due to absences within Development Management team. 12773 10/05/2021 07/06/2021 08/06/2021 21 Hebridean Air Services Service issue Late response due to resource issues within DIS Performance HQ. 12805 17/05/2021 14/06/2021 15/06/2021 21 Housing Notice ABC/CO/0157 Service sign-off delay 13234 07/09/2021 06/10/2021 07/10/2021 21 Planning Application 21/00640/PP Legal and Regulatory Support Procurement Development and Economic Growth
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13792 07/02/2022 07/03/2022 08/03/2022 21 Short-Term Rental Enforcement Received within 5 working days of due date Request was passed to Housing, response required to be provided by Environmental Health but was not passed to them until 03/03/22 12781 12/05/2021 09/06/2021 11/06/2021 22 Tree Preservation Order for 7 Kilbride Road, Dunoon & Sewage Treatment Works at Storie's Yard, Kilbride Road, Dunoon Access required to print and post response Response issued 2 days late as requestor required a hard copy, electronic copy provided in time. 12859 26/05/2021 23/06/2021 25/06/2021 22 Farm welfare offences Late response from information provider Response issued to wrong recipient 13118 11/08/2021 08/09/2021 10/09/2021 22 Machrinhanish Dunes EIR 13410 22/10/2021 19/11/2021 23/11/2021 22 Land formerly known as Rhu Bowling Club Late response from information provider Late due to resource issues within Environmental Health 13957 21/03/2022 20/04/2022 22/04/2022 22 Fires & nuisance smoke reports Late response due to staff absence Key staff on annual leave and competing workload pressures 12724 23/04/2021 24/05/2021 27/05/2021 23 Vessels using Port Askaig pier Late response from information provider Resource issues within Marine Services team. 13109 09/08/2021 07/09/2021 10/09/2021 23 Rat complaints Late response from information provider Late due to delay in response from Environmental Health 13463 09/11/2021 07/12/2021 10/12/2021 23 Landlord Registration Service sign-off delay Late response due to admin error 13462 09/11/2021 07/12/2021 10/12/2021 23 Idling Late response from information provider Final response from Environmental Health received late 12964 22/06/2021 20/07/2021 26/07/2021 24 Animal Welfare (Scotland) Act 2006 Late response due to staff absence 13698 20/01/2022 17/02/2022 24/02/2022 25 Main Issues Report Late response from information provider Late response due to competing work demands. 13903 04/03/2022 01/04/2022 08/04/2022 25 Private water supplies Late response due to staff absence Key staff on annual leave and competing workload pressures 12693 16/04/2021 17/05/2021 25/05/2021 26 50821 Helensburgh Golf Club Late response from information provider Late response due to absence of key staff member. 12996 02/07/2021 30/07/2021 09/08/2021 26 P4020 Culcharron Quarry Late response from information provider Partial Response issued 30/07/21 - Full response not issued on time due to staff absence within Dev Policy and a requirement for staff to access office to scan hard copy documents 13304 29/09/2021 27/10/2021 05/11/2021 27 Animal Activities Licensing Late response due to staff absence
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13364 13/10/2021 10/11/2021 19/11/2021 27 Noise complaints Late response due to staff absence Late response due to key staff absence and workload pressures 12766 10/05/2021 07/06/2021 17/06/2021 28 Air Service Public Service Obligation information Late response from information provider Information provided late by Service 13502 22/11/2021 20/12/2021 06/01/2022 29 Wind Farm Planning Applications Late response from information provider Admin Error - EIR had been marked as complete when no response had been issued 12699 19/04/2021 18/05/2021 01/06/2021 30 Planning Application Reference 86/00001/MIN Late response from information provider Late response due to absences within Development Management team. 12700 19/04/2021 18/05/2021 01/06/2021 30 Planning Application Reference 89/01256/MIN001 Late response from information provider Late response due to absences within Development Management team. 12701 19/04/2021 18/05/2021 01/06/2021 30 Planning Application Reference 15/02114/MIN Late response from information provider Late response due to absences within Development Management team. 12702 19/04/2021 18/05/2021 01/06/2021 30 Planning Application Reference 18/02399/MIN Late response from information provider Late response due to absences within Development Management team. 13814 09/02/2022 09/03/2022 25/03/2022 32 Information on the Landlord Register Service sign-off delay Partial response sent 10/03/22 Response to Q5 sent 25/03/2022 service sign off delay as information not readily available 13853 21/02/2022 21/03/2022 08/04/2022 34 Copy of HMO Register Service sign-off delay Information on website was outdated which caused need for request. Required to be updated through liaison with HMO owners before response could be issued 12725 23/04/2021 04/06/2021 14/07/2021 48 Local Development Plans Late response from information provider Remainder of information requested to be provided by end of June. 12927 14/06/2021 12/07/2021 25/08/2021 52 Affordable Housing provision Late response from information provider 12774 10/05/2021 07/06/2021 08/06/2021 21 Pot holes Late response from information provider Information provided late by Service 13039 14/07/2021 11/08/2021 12/08/2021 21 Harbour Revision Order Late response from information provider Late response due to resource issues within Marine Operations team. 13243 10/09/2021 11/10/2021 12/10/2021 21 BPM/SHEPHERD/Y19R0020 Late response from information provider Late response due to absence within HUB team. 13311 27/09/2021 26/10/2021 27/10/2021 21 Waste Services Department Service sign-off delay Late response due to admin error. 13301 29/09/2021 27/10/2021 28/10/2021 21 Herbicide Use Late response from information provider Late response due to resource issues within Amenity Services team. Roads & Infrastructure
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13303 29/09/2021 27/10/2021 28/10/2021 21 Herbicide Use Late response from information provider Late response due to resource issues within Amenity Services team. 13644 05/01/2022 02/02/2022 03/02/2022 21 Potholes and road repair Late response from information provider Response with all information held by RIS was sent on the due date. Unable to get the information held by Legal Services within timescale, remainder of info sent by Legal on 03/02/22. 12846 24/05/2021 21/06/2021 23/06/2021 22 Burials and Cremations Late response from information provider Resource issues within RIS Communications team 12850 24/05/2021 21/06/2021 23/06/2021 22 Gourock, Dunoon, Kilcreggan Infrastructure and Vessels Project (GDKIVP) Service sign-off delay Reason for late response - resource issues within RIS Communications team, also was waiting for advice from FOI team. 12868 28/05/2021 25/06/2021 29/06/2021 22 Isle of Bute Outer Harbor Pontoons Service sign-off delay 12999 05/07/2021 02/08/2021 04/08/2021 22 Streetlights/streetlamps Late response from information provider Late response due to resource issues within Street lighting team. 13747 01/02/2022 01/03/2022 03/03/2022 22 Complaints about potholes Late response from information provider Response required greater than anticipated manual input from WDM team. 12973 24/06/2021 22/07/2021 27/07/2021 23 Children’s playgrounds Late response from information provider Late response from 1 area, coupled with annual leave within HUB team. 13478 12/11/2021 10/12/2021 15/12/2021 23 Car Brand Late response from information provider Late response absence of a key staff member 13754 21/01/2022 18/02/2022 23/02/2022 23 Road faults Achaleven Road Late response from information provider Late response due to admin error. 13833 15/02/2022 15/03/2022 18/03/2022 23 Query relating to traffic lights Late response from information provider Late response due to admin error. 12994 01/07/2021 29/07/2021 04/08/2021 24 Truck restrictions data Late response from information provider Late response due to resource issues within HUB team. 12764 06/05/2021 03/06/2021 10/06/2021 25 B8045 Inspections & Defects Late response from information provider Late response due to mistake by DIS Performance HQ team. 13963 22/03/2022 21/04/2022 28/04/2022 25 Car Park Usage Data in Oban Late response from information provider Resource issues within team due to complexity of request 13823 14/02/2022 14/03/2022 22/03/2022 26 Streetlights Service sign-off delay Response late as there were issues with accuracy of the information provided by our streetlighting team which required further investigation.
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12904 07/06/2021 05/07/2021 15/07/2021 28 ROAD FAULTS ACHALEVEN ROAD Late response from information provider Late response due resource issues within RIS team. 13394 25/10/2021 22/11/2021 02/12/2021 28 Replacing/repairing the balustrade on the bridge over the A817 (haul rd) just before its junction with the A82 Service sign-off delay Late response due to concerns over commercial sensitivity of information. 12790 13/05/2021 10/06/2021 24/06/2021 30 Adoption Standard for a road in Argyll & Bute Late response from information provider Late response due to resource issues within Traffic & Development team. Info was not readily available and required manual collation from a number of sources. 12722 23/04/2021 24/05/2021 08/06/2021 31 Argyll & Bute Council car park Late response from information provider Late response due to resource issues within Traffic & Development team. 13129 13/08/2021 10/09/2021 01/10/2021 34 External litter bins Late response from information provider Late response due to difficulty in providing the information requested, which was not readily available. 13294 28/09/2021 26/10/2021 15/11/2021 34 Fixed Penalty Notices (FPNs) for parking and environmental offences. Service sign-off delay 13571 03/12/2021 06/01/2022 26/01/2022 34 Monies allocated to road markings for this year and where that money was spent Late response from information provider Late response due to resource issues within services. Customer was kept updated and some information provided where possible in advance of final response. 13880 27/01/2022 24/02/2022 04/03/2022 26 Post Number A4726 - Team Leader Programming & Planning Original request not logged as FOI Response issued 1 date late as there was confusion within service about who would be issuing response. 12710 21/04/2021 20/05/2021 31/05/2021 27 Software asset management System Issues Problems with Email stopped reminder emails being issued to FOI Rep 13736 27/01/2022 24/02/2022 10/03/2022 30 Hosting Late response from information provider FOI was missed by information provider and takes a lot of time to gather. Currently looking at ways to publish to reduce time in future Health and Social Care Partnership ICT HR & OD
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13208 02/09/2021 01/10/2021 04/10/2021 21 Care Late response from information provider Late due to resource issues within SW Finance 13460 09/11/2021 07/12/2021 09/12/2021 22 Local offer for care leavers Late response from information provider Full response. Late response from information provider.