Freedom of Information Annual Report - Appendix 1.pdf
Argyll and Bute Council · 14 September 2023
Back to Audit and Scrutiny Committee — 14 September 2023 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
Page 1
Department / Service Total requests received Responded to in time Responded to late Running in time Running late Likely overall % Chief Executives Financial 98 97 1 0 0 99% CP&D 1 0 1 0 0 0% Customer Services Education 254 251 3 0 0 99% L&RS 400 388 12 0 0 97% Commercial 44 44 0 0 0 100% Development and Infrastructure D&EG 246 204 42 0 0 83% R&IS 206 184 22 0 0 89% Customer 106 104 2 0 0 98% Health and Social Care Partnership IJB 0 0 0 0 0 - Adult Care 78 76 2 0 0 97% C&F / CJ 42 40 2 0 0 95% Live Argyll Live Argyll 20 16 4 0 0 80% Totals 1495 1404 91 0 0 94% FOISA and EIR Requests Information Requests - Annual Figures - 1st April 2022 - 31st March 2023
Page 2
Request No Date Received Date Due Date Closed Duration Subject Late Closure Details 13952 01/04/2022 04/05/2022 18/05/2022 30 Debt Recovery Late response from information provider Late due to resource issues due to year end and introduction of new system 15277 23/01/2023 20/02/2023 01/03/2023 27 Funding Values Late response from information provider Community Development did not respond to e- mail or respond until reminded by FOI team 14116 29/04/2022 30/05/2022 31/05/2022 21 Training, materials and communication related to specific organisations System issues Response sent in full 1 day late, due to technical issues with zipped file. 14641 23/08/2022 21/09/2022 22/09/2022 21 School Information: Mull and Iona Service sign-off delay Partial response sent 1 day late due to oversight (SH had noted wrong due date ). 14481 20/07/2022 17/08/2022 19/08/2022 22 Devices provided to school children Service sign-off delay Delay due to picking up FOI workload again after summer break 14529 02/08/2022 30/08/2022 31/08/2022 21 High Hedge Notices Service sign-off delay Response 1 day late had to confirm the information supplied was up to date and accurate 14693 06/09/2022 06/10/2022 07/10/2022 21 Vaping products Response sent to Governance Unit within 3 days of due date Information received day before due date - delay in issue due to staff absences in FOI team 14636 22/08/2022 20/09/2022 22/09/2022 22 Anti-poverty initiatives Late response from information provider Partial response sent, awaiting information from Finance 14352 20/06/2022 18/07/2022 21/07/2022 23 Children & Young Person's Late response from information provider This was a complex request that required input from multiple services. Some services were not originally consulted and information provided by some services had to be clarified 15065 29/11/2022 29/12/2022 05/01/2023 23 Personal Injury Claims Late response from information provider Delay in in responding due to get information from Zurich (insurers) 14746 20/09/2022 19/10/2022 26/10/2022 25 Transportation of Argyll and Bute schoolchildren on local bus services Late response from information provider Late response due to resource issues within the Transport team 14360 22/06/2022 20/07/2022 29/07/2022 27 Education Budget Working Group Service sign-off delay Late response due to school holidays 14504 27/07/2022 24/08/2022 02/09/2022 27 Luss Traffic Order Late response from information provider Late response due to age of information and time to retrieve it, required consideration of information appropriate for release 14012 06/04/2022 09/05/2022 19/05/2022 28 Taxi Licensing Service sign-off delay Response had to be checked by manager who was on leave 15234 05/12/2022 06/01/2023 24/01/2023 32 Oban Harbour: community engagement Admin Error Missed in inbox and not logged until after due date Requester dissatisfied with lack of response, case closed an opened as a review 14631 19/08/2022 16/09/2022 31/10/2022 49 Planning Application 22/01098/PP Erection of shellfish export centre Service sign-off delay Request was passed back to LRS from Planning on day 18. It then need extensive input from LRS and some other services before it could be released 14146 09/05/2022 07/06/2022 20/06/2022 30 Adult social care contracts Late response from information provider Resource issues within procurement team 14553 08/08/2022 05/09/2022 06/09/2022 21 How many restaurants and pubs have been issued with hygiene emergency prohibition notices in 2021 and 2022 Late response from information provider Late due to workload pressures 14748 20/09/2022 19/10/2022 20/10/2022 21 Landlord data Service sign-off delay Late due to staff absence 15019 17/11/2022 15/12/2022 16/12/2022 21 Social Housing, Construction related Dissertation Questionnaire Admin Error Admin Error within FOI Team - FOI was not reallocated to correct service Dashboard 15304 24/01/2023 21/02/2023 22/02/2023 21 Environmental Protection Act, Housing (Scotland) Act, Planning Enforcement, Civic Government (Scotland) Act, Building Standards, Closing/Demolition orders Staff Resources Partial response sent within timescale Environmental Health response provided to customer on 22 February 14060 19/04/2022 18/05/2022 20/05/2022 22 Landlord registration deregistration Late response from information provider Late closure due to key staff on leave and workload pressures 14071 21/04/2022 20/05/2022 24/05/2022 22 Luss, Argyll and Bute and is located at NGR 236180, 689490 (nearest postcode G83 8NT). Late response due to staff absence Key staff on annual leave 14167 12/05/2022 10/06/2022 14/06/2022 22 Stratheck Caravan Park Licences Late response due to staff absence Late closure due to workload pressures, key staff on leave 14474 20/07/2022 17/08/2022 19/08/2022 22 Housing Land Availability Late response from information provider Late due to staff absence 14851 13/10/2022 10/11/2022 14/11/2022 22 PWS Dunoon Admin Error Key admin not processing request promptly 14918 01/11/2022 29/11/2022 01/12/2022 22 Complaints and incidents Late response due to staff absence Late response due to workload pressures and reporting Officers on annual leave 14919 01/11/2022 29/11/2022 02/12/2022 23 Complaints and incidents which resulted in pollution of and/or other impact on the water environment Late response due to staff absence Both reporting officers on annual leave, workload pressures. 15298 24/01/2023 21/02/2023 27/02/2023 24 Prevention of Damage by Pest Act 1949 Late response from information provider Late response from Officer 14308 09/06/2022 07/07/2022 14/07/2022 25 St Catherines Caravan Park, Cairndow PA25 8AZ Service sign-off delay Confusion over who was issuing response 14392 28/06/2022 26/07/2022 02/08/2022 25 CLS - G20R0022/Mr W Storrie Late response from information provider Planning Team provided a late response as initially the request was not sent to all possible information providers within the service. 14506 27/07/2022 24/08/2022 31/08/2022 25 Private Water Supplies Service sign-off delay Workload pressures, key staff out of office. 14872 19/10/2022 16/11/2022 23/11/2022 25 Stratheck Holiday Park, Dunoon - Historical Caravan Site Licences Admin Error Not processed promptly by key Admin Financial Services Education Legal and Regulatory Support Procurement Development and Economic Growth Community Planning & Development
Page 3
14182 13/05/2022 13/06/2022 21/06/2022 26 Consultation on New National Parks in Scotland Late response from information provider Response late due to staff leave 14852 13/10/2022 10/11/2022 18/11/2022 26 Environmental enquiry gas works site Dunoon Admin Error Request not submitted promptly to Officer 15148 19/12/2022 20/01/2023 30/01/2023 26 Requesting data of quarries production capacities Staff Resources No additional information provided 14288 07/06/2022 05/07/2022 14/07/2022 27 Public Register for Contaminated Land Service sign-off delay Late due to admin error 15356 03/02/2023 03/03/2023 14/03/2023 27 Planning Application 22/02081/PP Staff Resources FOI response will be slightly late due to my manager being unavailable to review the response. National Planning Framework 4 Policy has taken precedence. Requester notified of delay 14814 03/10/2022 31/10/2022 11/11/2022 29 Licensed Establishments Relating to Horses Admin Error Key admin not processing the request promptly 14878 21/10/2022 18/11/2022 01/12/2022 29 JER9677 Request for Information, Phase 1 Study at Lochorodale Late response due to staff absence Late response due to workload pressures and both reporting Officers being on annual leave 15291 24/01/2023 21/02/2023 07/03/2023 30 Food Hygiene (Scotland) Regulations 2006 Late response from information provider Late response from information provider. Also, subsequent to receiving the late response there was a service sign-off delay. 15294 24/01/2023 21/02/2023 07/03/2023 30 Health & Safety at Work Act etc. 1974 Late response from information provider Late response from information provider due to operational constraints. Also, as Officer's response was incomplete, Admin sourced additional information prior to making response to customer. 15292 24/01/2023 21/02/2023 07/03/2023 30 Food Safety Act 1990 Staff Resources Late due to operational constraints on Officer. Admin sourced information for response. 14428 07/07/2022 04/08/2022 19/08/2022 31 How many license's for dog breeding have been issued Late response from information provider Late response due to Admin Error in Env Health 14455 18/07/2022 15/08/2022 30/08/2022 31 Section 80 Environmental Protection Act Late response from information provider Late due to Admin Error in EnvHealth 14819 04/10/2022 02/11/2022 17/11/2022 31 Private Water Supplies Late response due to staff absence Staff holidays and current total available resource due to illness and leave within team 14830 05/10/2022 02/11/2022 17/11/2022 31 Natasha's Law - Allergen Labeling Service sign-off delay Late response due to pressure of work/competing demands withing the service. Service provision taking priority 14865 14/10/2022 11/11/2022 30/11/2022 33 Listeria outbreak connected to smoked fish including Salmon Late response due to staff absence Late response due to key staff leave and resource issues within team 14085 25/04/2022 24/05/2022 14/06/2022 34 Scottish National Planning Framework 4 Late response from information provider Partial response sent by DevMgmt in May. Late response (EnvHealth) - due to workload pressures, key staff on leave. 14729 14/09/2022 14/10/2022 04/11/2022 35 Pre-packed for Direct Sale (PPSD) food businesses Late response from information provider Workload pressures 14728 14/09/2022 14/10/2022 04/11/2022 35 Registered dog breeding establishments Late response from information provider Workload pressures, other priorities and difficulty accessing information from manual files held in closed offices 14396 29/06/2022 27/07/2022 19/08/2022 37 Housing and Environmental Health Acts Late response from information provider Partial response issued 27/07, transferred to Environmental Health for outstanding question to be responded to. Delays in response from Env Health due to Admin Error. 14595 15/08/2022 12/09/2022 07/10/2022 37 Planning resources Late response from information provider Late due to staff absence and the need to co- ordinate with other services 14406 01/07/2022 29/07/2022 24/08/2022 38 Inspections of Fasnacloich Estate RUSS3052/00001 Late response from information provider Late due to Admin Errors within Env Health 15036 22/11/2022 20/12/2022 19/01/2023 38 Cardross to Helensburgh cycle path project Admin Error Checked email archives and JM previously issued response on 23/11/22 however customer didn't receive the email. NA reissued response on 19/01/23. 15043 23/11/2022 21/12/2022 20/01/2023 38 Council's short-term let licensing scheme Service sign-off delay Service sign-off delay 15128 12/12/2022 13/01/2023 13/02/2023 41 Gallanach Road, Oban, UK Staff Resources Late response due to Officers' workload pressures 15478 15/02/2023 14/04/2023 18/04/2023 42 Blary Hill Wind turbine Noise Complaints Late response from information provider Staff resources due to Public Enquiry re Major Application 15199 09/01/2023 06/02/2023 10/03/2023 44 PLANNING APPLICATIONS 22/01262/PP & 21/01278/PP |& 21/01278/PP (“2021 Application”) Staff Resources Unable to review provided documentation from officers with Development Manager due National Planning Framework 4 Policy taking precedence. 14056 19/04/2022 18/05/2022 19/05/2022 21 Overnight parking at Lorne street Lochgilphead Late response from information provider Late response due to resource issues within Network & Standards team. 14057 19/04/2022 18/05/2022 19/05/2022 21 Lorne Street Lorry/ coach and car park, Lochgilphead Late response from information provider Late response due to resource issues within Network & Standards team. 14123 03/05/2022 31/05/2022 01/06/2022 21 Fleet Management Late response from information provider Late response due to admin error. 14143 09/05/2022 07/06/2022 08/06/2022 21 Municipal Waste and Software Applications Service sign-off delay Late due to admin error 14325 14/06/2022 12/07/2022 13/07/2022 21 Unadopted Highways of the Roads (Scotland) Act 1984 Late response due to staff absence Late response due to annual leave within DISPerformanceHQ team. 14498 27/07/2022 24/08/2022 25/08/2022 21 Easdale Island Marine Contracts Late response from information provider Late response due to resource issues within Marine Operations team. 14744 16/09/2022 18/10/2022 19/10/2022 21 418 bus service risk assessments Late response from information provider Late response due to resource issues within Public Transport team. 14829 04/10/2022 01/11/2022 02/11/2022 21 Jura Ferry financials for the last 4 years Late response due to staff absence Late response due to key staff leave 14942 03/11/2022 01/12/2022 02/12/2022 21 Road and Street Gritting Service sign-off delay Late response due to requirement of information to be sought from other service. This was requested close to due date and service was not able to supply within tight timescale Roads & Infrastructure
Page 4
15201 09/01/2023 06/02/2023 07/02/2023 21 Argyll and Bute Council for parking at Lorne street Lochgilphead Late response from information provider Late response as the information had to be provided by the Finance team and they did not respond until 7th February. 14121 29/04/2022 30/05/2022 01/06/2022 22 Fly tipping Late response from information provider Information provider did not pick up email when originally sent and then a key officer was on A/L. 14292 23/05/2022 21/06/2022 23/06/2022 22 Use of pontoons Late response from information provider Information was not held and the service requested it from a consultant which caused a delay 14559 09/08/2022 06/09/2022 08/09/2022 22 Complaint 220712-000445 Late response due to staff absence Late response due to resource issues within DIS Performance HQ team. 15407 13/02/2023 13/03/2023 15/03/2023 22 Dunoon linkspan infrastructure survey Late response from information provider Survey results were only available from w/c 6th March. Additional time was required to collate the information as requested by the requester, and this work was impacted by annual leave within Marine Services team. 15545 09/03/2023 06/04/2023 12/04/2023 22 Harbour reference group Late response from information provider Late response due to error on the part of Marine Operations Manager. 15452 20/02/2023 20/03/2023 23/03/2023 23 Battersea Dogs and Cats Home Late response from information provider Late response due to absence within Amenity Warden team. 14094 27/04/2022 26/05/2022 01/06/2022 24 Use of glyphosate spray by Scottish Councils Late response from information provider Late response due to resource issues within Amenity Services teams. 14362 22/06/2022 20/07/2022 27/07/2022 25 Cuan Ferry, Argyll & Bute Council Late response from information provider Late response from officer due to annual leave commitments. 14184 16/05/2022 14/06/2022 22/06/2022 26 Parking fines Late response from information provider Resource issues within Parking Services team 14485 22/07/2022 19/08/2022 09/09/2022 35 School Transport Costings Late response from information provider Late due to resource issues within Transport team 14470 19/07/2022 16/08/2022 15/09/2022 42 Subsidised Bus Services Late response from information provider Late due to resource issues within Transport team 15430 15/02/2023 15/03/2023 05/04/2023 43 Impact assessment of closure of Council nurseries. Late response from information provider Information was requested from Officer and reminders sent but information was not provided within timescale 14535 03/08/2022 31/08/2022 14/09/2022 30 Argyll and Bute Council posts based on Bute Late response from information provider Late due to resources with IHR and the complexity of extracting the data 15392 08/02/2023 08/03/2023 09/03/2023 21 Back Office Applications Late response from information provider Late response due to staff absence 15330 30/01/2023 27/02/2023 28/02/2023 21 Adult Social Care Budgets Received on due date Response from information provider sent to FOI rep at 21:38 on due date. Email opened by FOI rep next morning and response sent to requestor. 14698 24/08/2022 22/09/2022 28/09/2022 23 Council’s Public Sector Equality Duty Late response from information provider Only partial response received from service, full response was not received until after due date 14725 13/09/2022 13/10/2022 14/10/2022 21 Child protection committee Service sign-off delay Press team raised additional questions before info could be released, this was not requested until due date 14574 11/08/2022 08/09/2022 13/09/2022 23 Children and Young People's Services Late response due to staff absence Late response due to staff absence 14375 27/06/2022 25/07/2022 26/07/2022 21 Generation Z in the library Late response due to staff absence Late due to staff absence 15575 16/03/2023 19/04/2023 24/04/2023 23 Swimming pool closures Service sign-off delay Slight delay in responding as awaiting final figures 15516 13/01/2023 10/02/2023 22/02/2023 34 Library HQ at the Sandbank Office Original request not logged as FOI Information was initially refused by service before being released and then passed to FOI team to log. 15978 29/03/2023 28/04/2023 16/06/2023 54 Procedure on the clearance of snow and ice was dated January 2023, labelled as Issue 2 Original request not logged as FOI Not logged as a FOI Request by LiveArgyll and no response sent Live Argyll HR & OD ICT Adult Care Children, Families & Justice