Information Requests – Annual Report 2023-24 Appendix 1
Argyll and Bute Council · 5 September 2024
Back to Audit and Scrutiny Committee — 5 September 2024 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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Department / Service Total requests received Responded to in time Responded to late Running in time Running late Overall % 2022/23 2021/22 2020/21 Chief Executives CP&D 1 0 1 0 0 0% 0% 100% - Customer Services Education 175 156 19 0 0 89% 99% 93% 98% L&RS 439 404 35 0 0 92% 97% 98% 97% Commercial 59 59 0 0 0 100% 100% 100% 94% Development and Infrastructure Financial 103 103 0 0 0 100% 99% 97% 95% D&EG 252 228 24 0 0 90% 83% 85% 86% R&IS 248 220 28 0 0 89% 89% 86% 92% Customer 103 98 5 0 0 95% 98% 97% 98% Health and Social Care Partnership IJB 0 0 0 0 0 - - - 100% Adult Care 50 49 1 0 0 98% 97% 99% 100% C&F / CJ 45 43 2 0 0 96% 95% 98% 97% Live Argyll Live Argyll 13 12 1 0 0 92% 80% 100% 80% Totals 1488 1372 116 0 0 92% 94% 93% 94% FOISA and EIR Requests Information Requests - Annual Figures - 1st April 2023 - 31st March 2024
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Request No Date Received Date Due Date Closed Duration Subject Late Closure Details 15875 30/05/2023 27/06/2023 03/08/2023 47 Community buyout Late response due to staff absence 16025 29/06/2023 27/07/2023 28/07/2023 21 Gender Identity Emails 16241 21/08/2023 18/09/2023 19/09/2023 21 Daily Mile in primary and secondary schools Response sent 1 day late (19.09.23 / 11:06) 16296 31/08/2023 29/09/2023 02/10/2023 21 Seeking Historical School Closure Data Late response from information provider Response sent in full , 1 day late. 16310 04/09/2023 03/10/2023 04/10/2023 21 Pupil attendance figures Staff Resources Partial response sent 1 day late due to admin time constraints 16458 03/10/2023 31/10/2023 01/11/2023 21 Use of restraint on pupils and exclusion of pupils from class Response sent to Governance Unit within 3 days of due date Draft media response sent to FOI team late afternoon on due date. FOI team received at 3.45pm on due date. Consideration of exemption to be applied had to be considered due to refusal to release some information. Response sent 1 day late. 16412 27/09/2023 01/11/2023 02/11/2023 21 Pupil Equity Funding Staff Resources Clarification requested 03.10.23. Full response (nil) sent 1 day late on 02.11.23 16356 15/09/2023 02/11/2023 03/11/2023 21 Children with ASN who are currently out of formal education Response sent to Governance Unit within 3 days of due date Clarification requested and received 04.10.23 Full media response sent to FOI team 01.11.23 Request queried 01.11.23 and revised response provided to FOI team 03.11.23 16999 24/01/2024 21/02/2024 22/02/2024 21 LGBT Charter Award from LGBT Youth Scotland - Oban High School Late response from information provider Partial response sent 21.02.24 over 6 emails (43 attachments). Final response (copy of 8 emails) on 22.02.24 after office hours. 17043 02/02/2024 01/03/2024 04/03/2024 21 Wait times for school counselling Staff Resources Response sent in full one day late. 16148 26/07/2023 23/08/2023 25/08/2023 22 Special Educational Needs Schools Late response from information provider Response sent two days' late on 25.08.23 16813 15/12/2023 18/01/2024 22/01/2024 22 Schools closed/mothballed in Argyll and Bute Staff Resources Partial response sent two days late on 22.01.24 (after office hours) 17160 26/02/2024 25/03/2024 28/03/2024 23 Incidents of violence, aggression and/or abuse by pupils Late response from information provider Contacted requestor on due date to double- check what data is required for Q3. 16416 28/09/2023 27/10/2023 02/11/2023 24 Exam pass rates by school Staff Resources Clarification requested on timeframe 28/09. Received same day. Partial response sent late on 02.11.23 due to workload. 16931 16/01/2024 13/02/2024 19/02/2024 24 Social media footage Late response from information provider Draft media response sent to FOI team 12.02.24 15876 30/05/2023 27/06/2023 04/07/2023 25 Violence and Aggression Reports Service sign-off delay Will be late due to workload within Data Team. Requestor advised 27.06.23 that response will be sent in July. Draft response sent to FOI team after office hours on 03.07.23 16435 28/09/2023 26/10/2023 02/11/2023 25 Racial Incidents in school Partial response sent 5 days late due to workload. 17161 26/02/2024 25/03/2024 03/04/2024 25 Incidents of school violence were recorded in the school year to date (2023/24). Late response from information provider 16348 13/09/2023 12/10/2023 24/10/2023 28 Minutes from Easdale and Luing PCF/PTA meetings from the last 5 years Service sign-off delay (FOI team will redact docs) Partial response sent 12/10/2023 15649 03/04/2023 04/05/2023 23/05/2023 33 LA Education Budgets Response sent in full 13 days later than AXLR8 date (2 days later than requestor's preferred date). 15669 11/04/2023 10/05/2023 11/05/2023 21 RIDDOR Reports Received by LA Late response from information provider Late response due to Officer workload/competing demands of service. 15975 15/06/2023 13/07/2023 14/07/2023 21 LGBT policies Late response from information provider Information not received until due date, info then had to be clarified and run past press team. 15992 21/06/2023 19/07/2023 20/07/2023 21 Events / meetings that Councilor/ Leader Currie attended and for duration of meetings / events and the costs involved in such meetings Admin Error Late response due to admin error within FOI team, original response from creditors was not passed to Members services to review and complete response. 16138 24/07/2023 21/08/2023 22/08/2023 21 Alcohol Consumption By-Laws Late response from information provider Information not supplied to us by legal until after due date. 16485 09/10/2023 06/11/2023 07/11/2023 21 Details of all council-owned items or possessions that have been stolen in the last two financial years Late response due to staff absence 16826 20/12/2023 23/01/2024 24/01/2024 21 Free school meals expansion Late response from information provider 16835 22/12/2023 25/01/2024 26/01/2024 21 Information regarding operational decisions, violence in the classroom and Freedom of Information requests Service sign-off delay Sent partial response 25/01/2024 awaiting clarification on Q8 16865 05/01/2024 02/02/2024 05/02/2024 21 Social media advertising spending Service sign-off delay 17027 29/01/2024 26/02/2024 27/02/2024 21 Phase 1 Environmental Site Assessment desk study Late response from information provider Partial response, 4 applications of 10(4) (a). Late response from Environmental Health, response received 27.02.24 17319 28/03/2024 01/05/2024 02/05/2024 21 Cloud computing and Sustainability Late response from information provider 10 day reminders sent 23.04. 5 day reminders sent 26.04. Response had to be compiled by Governance, Risk and Safety Manager due to the difficulty in receiving responses from services. 15828 19/05/2023 16/06/2023 21/06/2023 23 Dunivard Road Service sign-off delay 16509 11/10/2023 08/11/2023 13/11/2023 23 Licensing scheme operated by the Local Authority within the terms of the 1982 Act or the 2006 Act. Late response from information provider Partial response sent 08/11/2023. No response from EH 16742 04/12/2023 05/01/2024 10/01/2024 23 School minibuses/ access to school buildings Service sign-off delay 16305 01/08/2023 29/08/2023 04/09/2023 24 Deceased Person's Care records Community Planning & Development Education Legal and Regulatory Support
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17207 06/03/2024 05/04/2024 11/04/2024 24 Communications & Public Relations Spend Late response from information provider This was a complex request that was delayed initially due to responses coming back from services and then further delayed as Press team were consulting with their Head of Service on response. 17232 11/03/2024 10/04/2024 17/04/2024 25 Property assets 5 reminders sent to legal services for clarification. 1 reminder sent to finance. Clarification sought from Commercial Services received on 10.04.24 16081 10/07/2023 07/08/2023 15/08/2023 26 Acquisition of Land Act 1947 Staff Resources Late response due to staff absences 16593 31/10/2023 28/11/2023 01/12/2023 26 Council's alcohol spend Late response from information provider Confusion and when response was sent to central team - spend for external functions was not supplied. This then had to be collated on due date resulting in late response 15934 06/06/2023 04/07/2023 13/07/2023 27 A list of all the different complaints the council has received over the past 12 months Staff Resources Late due to staff resources within Compliance & Regulatory Support team and the requirement for a report to be built to pull the information from the Complaints system. 15961 13/06/2023 11/07/2023 20/07/2023 27 Total spend on staffing Late response from information provider Late response from HR due to staff resources 16836 22/12/2023 25/01/2024 05/02/2024 27 Translation, Interpretation and language services costs Late response from information provider 17269 15/03/2024 16/04/2024 26/04/2024 28 Community venues 2 reminders and clarification sought from Live Argyll. Information received 15.04.24 2 reminders sent to DIS. Information received 16.04.24 and further information required. 2 reminders sent. Information received from DIS 26.04.24 16042 03/07/2023 31/07/2023 11/08/2023 29 Street Traders- Luss Service sign-off delay Delay in response due to seeking clarity from Legal Services 16523 16/10/2023 13/11/2023 24/11/2023 29 Care experience for children/young persons being looked after by ABC Late response due to staff absence Partial response sent 15/11/23 17199 04/03/2024 03/04/2024 19/04/2024 32 Births, Deaths and Marriages Late response from information provider Partial response sent 02/04/2024. DIS need to do a manual search of the records for the information and this is taking time due to staff resources. 4 reminders sent to DIS performance. Information provided by service on 19.04.24. 16965 17/01/2024 14/02/2024 04/03/2024 33 Education Service sign-off delay Partial response (Section 17 applied) sent to FOI team 04.03.24. Delay due to late responses from schools and information requiring to be double-checked by EMT. 16860 03/01/2024 31/01/2024 23/02/2024 37 Short-Term Let Licensing and Planning Late response from information provider 16618 03/11/2023 05/01/2024 24/01/2024 42 Documents and Communications in relation to Fiona Woodhouse and Lochandhu Kennels Service sign-off delay Sent partial response 04/12/2023 16701 21/09/2023 20/10/2023 22/11/2023 43 Staff responsible for publishing Planning Information Original request not logged as FOI until due date Request originally logged as SAR, however this part should have been logged as FOI and was not picked up until SAR response had been provided 17318 28/03/2024 28/05/2024 07/06/2024 48 Request to do with housing issues Late response from information provider Late response due to receiving the information late form the Services and competing work demands within the services. 16552 18/08/2023 15/09/2023 02/11/2023 53 The boundary of Springbank to the legal boundary of Lochview Original request not logged as FOI 17299 09/02/2024 08/03/2024 21/06/2024 92 Information relating to the upkeep of the lane between Nelson Road and Soroba Road, Oban Service sign-off delay Service sign off delay due to issues trying to identify who owned the land and who maintains it. 15692 06/04/2023 09/05/2023 10/05/2023 21 Independent Advocacy Late response due to staff absence 16058 05/07/2023 02/08/2023 03/08/2023 21 FOI Request - Procurement times Staff Resources 16142 24/07/2023 21/08/2023 24/08/2023 23 Homecare Contracts Late response from information provider 16550 24/10/2023 21/11/2023 22/11/2023 21 Private water supply data Late response from information provider Late response due to competing demands, work priorities. 16930 16/01/2024 13/02/2024 14/02/2024 21 Veterans and homelessness 17037 30/01/2024 27/02/2024 28/02/2024 21 Ardenslate Road 3' LP - land contamination Late response from information provider Re. late response from info provider - it is to be noted that Admin did not send the request to the info provider timeously. 17077 07/02/2024 06/03/2024 07/03/2024 21 People registered as homeless or in temporary accommodation Staff Resources Late due to Team Lead absence, response could not be approved. 16128 20/07/2023 17/08/2023 21/08/2023 22 EH Visits to Asylum Seekers Accomodation Late response from information provider Late response from information provider. 16887 09/01/2024 06/02/2024 08/02/2024 22 The total amount spent by the local authority to house people in temporary accommodation 16984 19/01/2024 16/02/2024 20/02/2024 22 Private Water Supplies Service sign-off delay 16455 03/10/2023 31/10/2023 06/11/2023 24 Cost of processing STL applications Staff Resources Late response due to key staff being on leave and workload pressures. 17083 17/01/2024 14/02/2024 20/02/2024 24 2312-04 - Blairvadach, Argyll & Bute Service sign-off delay 17090 12/02/2024 11/03/2024 15/03/2024 24 Length of time households in temporary accommodation Admin Error 17301 26/03/2024 25/04/2024 01/05/2024 24 Homelessness applications made by people with refugee status or humanitarian protection Staff Resources Procurement Development and Economic Growth
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15903 31/05/2023 28/06/2023 05/07/2023 25 How much money has your local authority collected in fees from issuing short-term let licenses since October 2022 to May 2023 Service sign-off delay It was not made known until 27th June that the request was not being processed, whereupon it was passed to another information provider for processing 16180 01/08/2023 29/08/2023 05/09/2023 25 The number of licenced dog breeders Admin Error Request not forwarded to Information Provider timeously 16770 06/12/2023 09/01/2024 16/01/2024 25 Disabled Facilities Grants Late response due to staff absence 17093 13/02/2024 12/03/2024 19/03/2024 25 2108-05 - Auch Lodge, bridge of Orchy Late response from information provider 16157 26/07/2023 23/08/2023 31/08/2023 26 Scottish Companion Animal Welfare Group (SCAWG) Admin Error Not processed promptly by Admin 16557 25/10/2023 22/11/2023 04/12/2023 28 Local Access Officers and Rangers Late response from information provider 16183 31/07/2023 28/08/2023 11/09/2023 30 KA SNOW3007/00001 Form 2508 Admin Error Request not circulated timeously by Admin 17215 07/03/2024 09/04/2024 22/04/2024 38 Access to Port Mhor, Colonsay 16782 08/12/2023 08/02/2024 09/02/2024 41 Request under the Environmental Information (Scotland) Regulations 2004 [BURNESSPAULL-ACTIVE.FID48220587] Late response due to staff absence 16190 07/08/2023 04/09/2023 09/10/2023 44 Student Accommodation/Social Housing Service sign-off delay No one took ownership of the cross Service Request 15717 24/04/2023 23/05/2023 30/06/2023 48 Licensing of Lochandubh kennels from 2018 - present 16181 01/08/2023 29/08/2023 10/10/2023 49 Zoo Licensing Act Late signing off by key Admin 17231 11/03/2024 09/05/2024 03/07/2024 79 Largiemore Holiday Estate Otter Ferry, Tighnabruaich PA21 2DH. 10 day reminder sent to planning 29.04.24 Some information received 03.05. Partial response sent 10.05 Update reminder sent 24.05 to Planning 16089 11/07/2023 08/08/2023 09/08/2023 21 Pedestrian Crossing Faults 16258 23/08/2023 20/09/2023 21/09/2023 21 Utilities Work Schedule -Grass Cutting Rhu Late response from information provider Late response due to absence within Amenity Services team. 16590 26/10/2023 23/11/2023 24/11/2023 21 Oban Flood Protection 16560 27/10/2023 24/11/2023 27/11/2023 21 Water Damage Late response due to annual leave. 16810 15/12/2023 18/01/2024 19/01/2024 21 SEND home to school transport Late response from information provider The draft response for review by the communications team was received from the service on the due date. Further clarification was required before review, therefore the response was was delayed. 16838 22/12/2023 25/01/2024 26/01/2024 21 Parking charges Service sign-off delay Delay in sign off from the press team 17277 19/03/2024 18/04/2024 19/04/2024 21 Potholes 17292 22/03/2024 23/04/2024 24/04/2024 21 Waste Management and Recycling Spending Staff Resources Late response due to staffing issues within DIS Performance HQ team. 16200 31/07/2023 28/08/2023 30/08/2023 22 Oil spill of 19th (may not be exact day) May 2022, on A846 Road heading North to Bowmore 300m south of Balliemartin Turn Off Late response from information provider Late response due to resource issues within Roads Ops team. 16286 28/08/2023 26/09/2023 28/09/2023 22 List of Public Bus routes closed within the past 10 years Late response due to staff absence holding e-mail sent 26/09/23 16319 05/09/2023 04/10/2023 06/10/2023 22 Cleaning intervals of drains at the ends of my street namely West Douglas Drive Helensburgh 16364 18/09/2023 17/10/2023 19/10/2023 22 Play parks Late response from information provider 16798 13/12/2023 16/01/2024 18/01/2024 22 Bin collection complaints Late response from information provider Original response was queried by FOI team, therefore the response was delayed by further response from the service. 16863 05/01/2024 02/02/2024 06/02/2024 22 Flood Risk History Request Late response from information provider Late response due to confusion over co- ordinates provided by requester. 17178 29/02/2024 28/03/2024 03/04/2024 22 Tarmac Late response from information provider Late response as we attempted several approaches to try and gather the information. Ultimately this was unsuccessful. 17288 21/03/2024 22/04/2024 24/04/2024 22 Littering Staff Resources Late response due to staffing issues within DIS Performance HQ team. 16912 11/01/2024 08/02/2024 13/02/2024 23 Flood funding over the last decade Late response from information provider 17306 28/03/2024 29/04/2024 02/05/2024 23 Waste sent for incineration Staff Resources Late response due to staffing issues within DIS performance HQ team 16839 22/12/2023 25/01/2024 31/01/2024 24 Ref: Street Light Fault outside 23 Queen Street, Helensburgh: 231007-000044 ( First reported around 7th October 2023 ) Late response from information provider Late response due to absence within streetlighting team. 17249 13/03/2024 12/04/2024 18/04/2024 24 Illegal dumping of rubbish Late response from information provider Late response due to absence of key staff member 16357 15/09/2023 16/10/2023 24/10/2023 26 Parking Infrastructure Late response due to resource issues within Parking Services team 17226 08/03/2024 09/04/2024 17/04/2024 26 Crematoria Late response from information provider late response due to resource issues within Amenity Services team. 17267 15/03/2024 16/04/2024 24/04/2024 26 Drains Staff Resources Late response due to staffing issues within DIS Performance HQ team. 17295 22/03/2024 23/04/2024 02/05/2024 27 Electric vehicle chargers Staff Resources Late response due to staffing issues within DIS performance HQ team 17010 25/01/2024 22/02/2024 05/03/2024 28 Pingo DRT service Late response from information provider Late response due to resource issues within the Public Transport team. 16781 08/12/2023 11/01/2024 24/01/2024 29 Consultation into the preferred option for 'Kilcreggan harbour' Late response from information provider 17214 07/03/2024 08/04/2024 22/04/2024 30 Reference 10656370, regarding the culvert and burn within close proximity of Cardross Road in Helensburgh Late response from information provider Reason for late response - technical difficulties in finding a way to send 252mb of data to requester. 16003 28/06/2023 26/07/2023 21/09/2023 61 Fixed penalty notices Late response from information provider Software issues prevented us from running the reports needed to respond to this FOI. The requester was kept informed. Roads & Infrastructure ICT
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16243 21/08/2023 18/09/2023 19/09/2023 21 Finance, HR and Payroll Systems Late response from information provider 16167 28/07/2023 25/08/2023 31/08/2023 24 Hosting Contract Late response due to staff absence 16449 02/10/2023 30/10/2023 03/11/2023 24 Alcatel-Lucent Enterprise Late response due to staff absence 15670 11/04/2023 10/05/2023 18/05/2023 26 Hosting Contract Late response due to staff absence 15794 11/05/2023 08/06/2023 16/06/2023 26 ICT Information Late response due to staff absence 16842 27/12/2023 26/01/2024 07/02/2024 28 Care home mortality data Late response from information provider Late response from information provider 16484 09/10/2023 06/11/2023 07/11/2023 21 Foster care retention statistics Service sign-off delay 16777 06/12/2023 09/01/2024 11/01/2024 22 Joint Statement from Cornerstone and A&B HSCP Late response due to staff absence Partial response sent to requestor 8/1/24 for meeting. Final response issued 11/1/24 after staff with the information returned from leave. Some questions refused under section 17. 17117 19/02/2024 18/03/2024 09/04/2024 51 Libraries Children, Families & Justice Live Argyll Adult Care