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Argyll Windows Technical Working Note Finalised Draft 270318 09042018 Pre-Agenda Briefing of the

Argyll and Bute Council · 7 April 2025
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Seirbheis Planaidh Earra-Ghaidheal is Bhoid
Argyll and Bute Planning Service
TECHNICAL WORKING NOTE
ARGYLL and BUTE WINDOWS 
April 2018 
FINALISED DRAFT – 27.03.18

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Contents
INTRODUCTION & BACKGROUND ......................................................................................................... 2
WINDOWS POLICY STATEMENTS ...................................................................................................................................... 2
INVESTMENT ......................................................................................................................................................................... 2
AIMS AND RELATED ADVICE ............................................................................................................................................... 2
1 - THE REQUIREMENT FOR CONSENT .................................................................................................. 2
2 - THE IMPORTANCE OF WINDOWS ...................................................................................................... 3
3 - INVESTING IN ARGYLL AND BUTE’S CONSERVATION AREAS ............................................................ 4
4 - EXISTING POLICY........................................................................................................................... 5
NATIONAL POLICY .............................................................................................................................................................. 5
LOCAL POLICY ..................................................................................................................................................................... 6
5 - ARGYLL AND BUTE WINDOWS – TECHNICAL STATEMENTS .............................................................. 7
STATEMENT 1 – PREFERENCE FOR RETENTION, REPAIR AND REFURBISHMENT ............................................................ 8
STATEMENT 2 – REPLACE ‘LIKE FOR LIKE’ IN LISTED BUILDINGS AND PRIME TOWNSCAPE BLOCKS ........................ 10
STATEMENT 3 – FLEXIBILITY FOR UNLISTED BUILDINGS & OTHER TOWNSCAPE BLOCKS ........................................ 12
STATEMENT 4 – REPLACING NON-TRADITIONAL WINDOWS ..................................................................................... 13
6 - ENFORCEMENT ............................................................................................................................ 14
APPENDIX A – PERFORMANCE IMPROVEMENTS ................................................................................. 15
APPENDIX B – COST COMPARISON ................................................................................................... 18
APPENDIX C – PRIME TOWNSCAPE BLOCK ASSESSMENT .................................................................. 19
ADDITIONAL INFORMATION ................................................................................................................ 20

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Argyll and Bute
Windows 
Technical Working Note
Introduction & Background
Argyll and Bute has 32 conservation areas and
around 2,000 listed structures.  Of these
Rothesay is the second largest in Scotland and
has benefited considerably from its own
Technical Working Note for replacement
windows.  The success of this document has led
to the creation of this technical working note to
stand alongside the adopted Local Development
Plan to assist building owners seeking to replace
windows in a conservation area and / or a listed
building.  The document will provide certainty and
advice with respect to appropriate window
replacements and repairing existing windows.   
Windows Policy Statements
There have been significant changes to local and
national policy and guidance since the original
window policy statements of the mid-1990s. 
However, the general principles about
replacement windows in Conservation Areas and
Listed Buildings have remained fairly consistent
over this time.  There have also been
advancements in restoration / refurbishment
techniques, energy efficiency technology and
new window products have come onto the market
in the past 20 years that now influence
replacement options.   
Investment
Since 2008 there has also been significant
investment into the council’s historic
environment.  Almost £15m has been invested in
the conservation areas of Campbeltown,
Inveraray, Dunoon and Rothesay.  This has seen
a significant uplift in these areas and property
owners have reacted positively with match
funding whilst the planning department has seen
a willingness to invest in timber windows and
doors.  
Aims and related advice
This Technical Working Note aims to provide
clear and consistent planning advice in relation to
the replacement and refurbishment of windows in
Conservation Areas and Listed Buildings. 
This Guidance must be read in conjunction with
the Development Plan, the Councils Historic
Environment Strategy 2015 and Scottish Historic
Environment Policy – Managing Change (see
Section 4 – Existing Policy, for more information).

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1 - The requirement for consent 
Through the Planning (Listed Buildings and Conservation Areas) (Scotland) Act 1997 Argyll & Bute
Council have a statutory obligation to ensure the preservation and protection of Listed Buildings and
Conservation Areas.  The designation of a Conservation Area or Listed Building is not intended to prevent
change but rather to ensure the special character or appearance of the historic asset is protected or
enhanced.  Maps for each of Argyll and Bute’s 32 conservation areas can be found on our website
In order to manage change in Conservation Areas, planning consent is required for the replacement
of any window in both residential and commercial properties. Listed buildings will also require Listed
Building Consent. The fee currently set for submitting a planning application is £202 per development
(could include multiple window replacements).  
Consent is not required for the majority of repair / refurbishment works or ‘like for like’ replacements
(please see Statement 1 and 2 below).  
Contact the Planning Department for further information before commencing your project.                                            
2 - The importance of windows
Many local streetscapes rely on historic, materials, doors and windows for much of their architectural
impact and character.  
Windows are an essential element in the external character, appearance and composition of traditional
buildings. They are an important element of a building’s design and weatherproofing. The size, shape and
position of the openings are significant, as are the form and design of the framing and glazing. Their style,
detailing and materials help us to understand when a building was constructed or altered, its function and
advances in related glazing technology. In simple vernacular buildings a considerable amount of the
character comes from the windows.
When replaced unsympathetically the appearance of the building is damaged, and the unity that comes
from the repetition of window patterns and traditional materials, particularly in tenements and terraced
properties, is diminished. Cumulatively this leads to an erosion of the character of the street and over time
the whole area.

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Examples of inappropriate doors and windows, whether by design or use of materials, can be found in
most conservation areas. Their presence does not mean that they are appropriate or necessarily that a
precedent has been set.   
3 - Investing in Argyll and Bute’s Conservation Areas
Argyll and Bute has benefited greatly from various sources of public funding in key conservation areas of
Campbeltown, Inveraray and Rothesay.  We have been successful in bidding across various funding
streams including Historic Environment Scotland grants including Townscape Heritage Initiative (THI) and
Conservation Area Regeneration Scheme (CARS), Heritage Lottery Fund and LEADER.  These funding
streams are competitive across Scotland and preparation often takes years.  
Rothesay has seen a significant investment under the THI.  This is a 5-year programme which seeks to
revitalise the historic town centre, by offering grants to property owners to assist with structural and
external repairs to historic buildings. Individual upgrading projects include the upgrading of Guildford
Court Apartments, Duncan’s Hall, Guildford Square gap site and various shop front improvements.  
Both Campbeltown and Inveraray have also seen significant investment and their successes can be seen
in projects such as the town hall in Campbeltown and the Discovery Centre in Inveraray.  
Funders recognised the value of Argyll and Bute’s heritage and supported heritage led regeneration
projects to the value of:-
Campbeltown     £8,540,778
Inveraray     £3,766,273
Rothesay     £1,653,997
Dunoon     £1,889,429
TOTAL     £15,850,477
This means that an approximate investment of £15.8 million has been made in the area between March
2011 and March 2018 principally for heritage led projects.  It should be noted that this figure does not
include the investments made by private owners which will add a significant additional value of funding to
these figures.  To this extent, it is essential that this Technical Working Note supports conservation
principals, protects and promotes improvements in the Conservation Areas and underpins the wider
heritage led regeneration.

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4 - Existing Policy
The primary statutory and non-statutory policies and guidance in relation to window replacement are
contained within the following documents:-
National Policy
 Historic Environment Scotland Policy (June 2016) 
Historic Environment Scotland Policy Statement (June 2016) 
 Managing Change in the Historic Environment – Windows (January 2018)
Managing Change in the Historic Environment: Windows (January 2018) 
o ‘Repairs and alterations to a historic building should protect its character
and special interest. The contribution windows make to this character must
therefore be understood before proceeding.’ 
o ‘Where windows are of historic interest, repair of their components is
preferable to replacement. This approach not only retained historically-
important fabric and character, but is sustainable.’ 
o ‘Where existing windows are beyond repair, or of little historic interest it should be acceptable
to replace them.’ ‘Generally, replacement windows should seek to match the original windows
in design, form, fixing, method of opening and materials. In replacing sash windows,
materials other than timber, e.g. uPVC, will rarely be acceptable.’ 
o ‘In most cases, as thermal performance is a major driver for change, replacement windows
will be double glazed. In such cases care is required to adapt the detailed design of new
timber windows to incorporate double-glazed units.’ ‘Standard double-glazing may
occasionally be acceptable for some replacement windows, e.g. one-over-one sashes.
However, the thicker astragals required by standard units … mean they often cannot replicate
historic multi-pane patterns, especially those windows with thinner astragals. 
 INFORM – Maintaining Sash and Case Windows (July 2007) 
Historic Scotland INFORM series - Maintaining Sash and Case Windows (July 2007)

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Local Policy
 Argyll and Bute Local Development Plan 2015
https://www.argyll-bute.gov.uk/ldp
The following policy is contained within the Argyll and Bute Local Development Plan 2015 and associated
Supplementary Guidance and has been endorsed by the Scottish Government appointed Reporter:- 
 Policy LDP 3 – Supporting the Protection, Conservation and Enhancement of our
Environment
A development proposal will not be supported when it does not protect,
conserve or where possible enhance the established character of the built
environment in terms of its location, scale, form and design.
 SG LDP ENV 16(a) – Development Impact on Listed Buildings
Development affecting a listed building or its setting shall preserve the
building or its setting, and any features of special architectural or historic
interest that it possesses. 
 SG LDP ENV 17 – Development Impact on Conservation Areas 
There is a presumption against development that does not preserve or enhance the character or
appearance of an existing or proposed Conservation Area or its setting, or a Special Built
Environment Area. 
New development within these areas and on sites forming part of their settings must be of the
highest quality, respect and enhance the architectural and other special qualities that give rise to
their actual or proposed designation and conform to Scottish Historic Environment Policy 2011
and accompanying Managing Change Guidance Notes. 
 Argyll and Bute Historic Environment Strategy (2015) 
Argyll and Bute Council - Historic Environment Strategy 2015-2020

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5 – Argyll and Bute Windows – Technical Statements
Similar to the previous windows policy notes, this new Technical Working Note seeks to add a third and
more detailed layer of guidance over and above the established National and Local Policy context as
specified in the previous section.  It is also acknowledged that there have been a number of unfortunate
and unsympathetic alterations to buildings that have occurred over the years as a result of permitted
development rights, unauthorised works or consents which has negatively affected the historic integrity of
a number of buildings and townscape blocks.  There is also acceptance that a number of properties have
suffered from lack of investment and maintenance meaning some traditional timber windows are now in
poor condition or not as thermally efficient as they once were.   
This Technical Note seeks to add a degree of pragmatism and flexibility to the specific development
pressures in Conservation Areas.  This is in light of the considerable loss of traditional windows in some
of the townscape blocks, previous national policy position (outlined in the Windows Policy Statements)
and acknowledging that new windows products are now on the market.  It is also accepted that
expectations for thermal efficiency, ease of maintenance, security and noise cancelling from windows
have increased in line with modern living standards. 
It remains the unaltered position of the Council that economic benefits can arise from preserving and
enhancing the outstanding built heritage of our conservation areas through maintaining and improving the
appearance of its historical buildings.  Such enhancements and uplift can lead to a more vibrant town
centre, improved visitor attractions and outstanding environment beneficial to everyday living.   
Above all, this Technical Note aims to build upon the successful heritage led regeneration by improving
the overall management and appearance of windows in our Conservation Areas.  It provides clarity /
certainty to owners of buildings in the Conservation Areas, guiding them upon what options they have
when repairing or replacing their windows.  It also has a strong emphasis of improving the current
situation (the status quo) and uplifting the appearance of the Conservation Areas by seeking that
unsympathetic windows are not replaced by similarly poor products. 
This Technical Working Note does not replace or supersede the statutory guidance contained within the
Development Plan but shall be afforded weighting and be considered as a material planning
consideration when assessing new proposals for window refurbishment or replacement.

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Statement 1 – Preference for retention, repair and refurbishment 
Summary of Statement 1 – Repair and Refurbish
 Heritage – Excellent.  Retains the existing character and appearance of the building as intended
by original architect.
 Cost - Excellent – Refurbishment is regularly cheaper than replacement options.  A planning
application is not required.  Retains local carpentry skills / employment.  Cost dependant on
extent of overhauling required, shutters, level of draft proofing or installation of secondary glazing.   
 Energy efficiency & noise attenuation – It is accepted that poorly maintained traditional
windows can prove to be thermally inefficient.  Draft stripping and the installation of timber
shutters, curtains or internal secondary glazing can significantly improve performance.
 Maintenance -  Simplex hinges are normally fitted (inward swing) and can make maintenance,
cleaning and repair quite straightforward. Certain parts of window can also be replaced / painted
in isolation as required.  Historic Environment Scotland recommends painting every 5 years.  
 Ease of opening – The weight of certain traditional sash and case windows may make them
difficult for some people to open. Consideration should be given to re-balancing the windows or
the installation of a fenestrator.  
In all circumstances, it is the Councils preferred option that traditional windows are retained,
repaired or refurbished over replacement.  Timber sash and case windows have a long life if
adequately maintained and they can be a sound investment in the overall value of a building as it retains
the historical character and design as it was originally intended.  Such works do not require planning or
listed building consent as long as they are ‘like for like’ repairs (see below definition of ‘like for like’) so
there shall be an immediate saving of over £202 in terms of an application fee in comparison to a
replacement option.   
The Council considers windows of significant heritage value such as cylinder sheet, curved glass,
crown and patent plate glass to be of particular importance.     
The repair and refurbishment of timber sash and case windows can be carried out by most joiners and
supports local skills and employment.  The Rothesay THI ran practical courses on traditional skills. The
practical sash and case windows repair course was attended by local joiners, who on completion of the
course were asked, ‘how will the skills and knowledge you gained be useful within your present job?’ to
which they replied: “[the skills] will help produce a better quality finish”, “[I have] more confidence to
promote [my] business” and the course will “help widen [the] range of jobs [I am] able to take on”.
The scope and cost of the repair / refurbishment shall be very dependent on the condition of the windows
and requirements of the building owner.  
There is a misconception that traditional timber sash and case windows are expensive or difficult to
maintain and are incapable of meeting modern performance standards in terms of energy efficiency and
noise attenuation.

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Simple techniques for maintenance such as regular painting (every 5 years) or use of long lasting patent
paint can significantly improve the function, life and performance of a traditional window.  In addition, a
joiner can cost effectively re-hang, draft strip and repair seals on exiting windows to improve acoustic and
energy performance.  Additional performance improvements can be obtained from the introduction of
secondary glazing, installing shutters or heavy weight curtains.  More information is contained within 
Appendix A – Performance Improvements.   
New timber sash and case windows @ 27 Main Street, Campbeltown
‘Like for like’ repairs and refurbishment 
For the avoidance of doubt, it should be emphasised that ‘like for like’ in this
context means the same materials (timber), glazing (single glazed), proportions,
thickness, profile, glazing pattern, details of construction, decorative finish and
details as the existing.  Careful attention needs to be paid to replicating astragals,
glazing bars, horns and colour.    If any element is not identical then you may
require planning or listed building consent.  Please contact the planning department
before commencing your project.

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Statement 2 – Replace ‘like for like’ in listed buildings and prime townscape blocks
Summary of Statement 2 – Like for like replacements
 Heritage – Good.  Largely retains the existing character and appearance of the building as
intended by original architect by using traditional materials and proportions.  
 Cost - Most expensive option especially if installing slim line double glazing.  Retains local
carpentry skills / employment.  Cost dependant on product chosen.  Planning application may not
be required (no £202 fee).  Extent of overhauling required, shutters, level of draft proofing or
installation of secondary glazing.   
 Energy efficiency & noise attenuation – Excellent. New materials and draft proofing mean
these will perform as good as most uPVC windows – especially if double glazing installed.   
Shutters, curtains or internal secondary glazing can significantly improve performance.
 Maintenance -  Simplex hinges are normally fitted (inward swing) and can make maintenance,
cleaning and repair quite straightforward.
 Ease of opening – The weight of sash and case windows may make them difficult for some
people to open. New ones should be balanced properly or consideration should be given
installing a fenestrator.   
Listed Buildings have been designated by Historic Environment Scotland (HES - formally Historic
Scotland), on behalf of Scottish Ministers, specifically due to their special interest.  They contribute
significantly to the overall heritage appeal of the Conservation Areas. Arguably, they are the most
important buildings in the context of a Conservation Area.  
When an application has been received for proposed replacement windows the planning authority will
need to consider the current condition of the townscape block and what contribution the block makes to
the overall qualifying interests of the conservation area.  The townscape blocks approach is pivotal to
establishing the appropriateness of different window materials and types in a building.  If the townscape
block is a pristine example of quality timber windows then it should be considered ‘prime’ in the context of
the wider conservation area.  This will be on a case by case basis but officers will look for the overall
contribution the block makes to the conservation area.  Townscape blocks, like listed buildings, will play a
pivotal role in creating the unique sense of place and heritage interest in the conservation area.  Appendix
C contains a brief guide to assist officers with this assessment.  
In Listed Buildings and Prime Townscape Blocks, only refurbishment / repair (Statement 1) or ‘like
for like’ timber replacement shall be permitted.  
Replacement sash and case units are widely available from glazers, window fitters and joiners and can
be a good substitute for traditional windows, especially if the original is incapable of being repaired or
refurbished.  The new material and seals shall have very good energy efficiency and noise attenuation
properties similar to uPVC ones.  New modern timber sash and case windows are also likely to be fitted
with Simplex hinges or inward opening to allow ease of access for painting and cleaning.  
When considering the design of your replacement window its essential to consider the fine detail and
characteristics of your existing window to get a ‘like for like’ match.   If the same materials (timber),
glazing (single glazed), general proportions, glazing pattern, details of construction, decorative finish,

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thickness of profile and details as the existing are proposed then the Council may consider this as a ‘like
for like’ replacement.  Most joiners should be able to create a ‘like for like’ replacement timber sash and
case units.  In these cases neither planning nor listed building consent will be required.  A saving of over
£202 for submitting a planning application could be achieved over other replacements.  
In opting for a ‘like for like’ solution careful attention needs to be paid to replicating astragals, glazing
bars, horns and colour.    If any element is not identical then you will require planning or listed building
consent.  We advise that you contact the Planning Department before commencing your project.  
In prime Listed Buildings all replacements (frontage and rear) should be sympathetic to the original and
traditional windows.
Rear Elevations and De-Valued Listed Buildings
On rear or secondary elevations of some Prime Townscape Blocks additional flexibility may be afforded
(similar to approach under Statement 3, below) depending on the availability of public views, contribution
to the Conservation Area and integrity.  
In exceptional circumstances, where a listed building has been identified as being ‘de-valued’ (as
assessed by officers) through unsympathetic historic window replacements and alterations a more flexible
approach will also be applied.  In such cases we will always seek to secure uplift in design and window
quality in the first instance.  High quality timber dual swing which give the appearance of a sash and case
windows in all respects except when open and high quality well-proportioned uPVC sliding sash units
which retain the distinct step of sash and case windows are likely to be acceptable.  Fixed pane windows
should also seek to have a stepped effect but greater flexibility will be afforded as long as the proportions
and window pattern are acceptable.    
Double glazing
The introduction of double glazing within new timber sash and case windows is likely to be acceptable but
will require planning and listed building consent.  The inclusion of slim line double glazing is the preferred
option and shall significantly increase sound reduction and energy efficiency.  Slim line double glazing is
filled with a mixture of Krypton and Xenon gases which are heavier gases and offer much better
performance than most uPVC windows which are filled with Argon.  They usually come with a much
longer guarantee than most windows.  
Glazing replacement is unlikely to be supported where the glass is original and has heritage value such
as curved glass, crown glass, stained glass or other significance.  
Regular (i.e. non- slim line) double glazing may be acceptable however it can present problems with small
paned windows as the glazing bars have generally to be deeper and wider than the original patterns to
accommodate the sealed glazing units.  
It is acknowledged that new or replacement timber sliding sash windows, particularly if double glazed, can
be expensive.  See Appendix B – Cost Comparison.

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Statement 3 – Flexibility for unlisted buildings & other townscape blocks
Summary of Statement 3 – Flexible approach for un-listed buildings and other townscape blocks
 Heritage – Fair.  May include materials or opening mechanism that is not authentic.  When
windows are closed the appearance of a traditional sash and case will be apparent.  Shall only be
applied to buildings or elevations of lesser importance in the Conservation Area.  
 Cost - More expensive than refurbishment / repair but some units likely to cost less than
replacement timber sash and case.  Price dependant on the style and material of window unit.
 Energy efficiency & noise attenuation – New materials and draft proofing mean these will
perform very well – especially if double glazing and good quality.  
 Maintenance - May offer a variety of opening arrangements to clean from inside and unlikely to
require surface treatment (painting).  uPVC windows usually cannot be repaired – defects will
require total new unit.  
 Ease of opening – May offer a variety of opening arrangements for internal cleaning
Buildings that are not listed or have not been identified as a Prime Townscape Block are still important
within the Conservation Area and can contribute effectively to it.  For these buildings it is still
recommended that either repair, refurbishment or ‘like for like’ timber replacement is pursued in
the first instance.  However, it is accepted that these buildings have already lost some or all of their
original windows or historical fenestration value through inappropriate replacements over the years.  
In these circumstances, a number of different units will be permitted including:-
1. Good quality, well-proportioned white uPVC sliding sash and case;
2. White painted timber double swing / tilt & turn with a stepped effect which give the
appearance of a sash and case windows in all respects except when open; and 
3. uPVC fixed pane units (no opening mechanism in accordance with Building Standards)
and double swing opening mechanism windows with good proportions and that mimic the
stepped effect of sash and case window will also normally be acceptable 
Timber swing windows    Example of poor quality uPVC windows

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In all of these situations planning consent will be required (£202 fee) along with suitable drawings and
manufacturer specifications.  Care is should be taken when considering the introduction of new materials
and double glazing to ensure that the thickness of the mouldings/ surrounds, proportions, ironmongery
and detailing match the original window as closely as possible.  This can be particularly difficult to achieve
with some low quality or older styles of double glazed uPVC units.   
In all instances the general glazing pattern should mirror the existing traditional window unless there are
strong reasons for permitting a change e.g. to reinstate some consistency or unity to a building or street
frontage where different glazing pattern predominates and where there is no sound reason for
maintaining a different pattern.  Where glazing bars or astragals are required, these must be carefully
designed and detailed to match the original or, where appropriate the predominant window style.   
Rear Elevations 
On rear elevations additional flexibility may be afforded depending on the availability of public views,
contribution to the Conservation Area and overall integrity of the block.  Replacements should match the
original in terms of general design, but does not necessarily have to replicate a traditional sliding sash
and case in terms of opening mechanism or stepped effect.  Most white coated modern materials and
products are likely to be acceptable if the glazing pattern and proportions are broadly similar to the
original or surrounding the windows.   
Statement 4 – Replacing non-traditional windows
One of the important aims of this Technical Working Note is to uplift the current status quo and reverse
the damage caused by some of unsympathetic window replacements that have occurred over the years. 
The presence of poor quality windows in certain townscape blocks does not mean that they are
appropriate or necessarily that a precedent has been set.   Whilst ‘like for like’ replacements do not need
consent the Council shall always seek to improve the current arrangements where possible.   
In all properties the planning authority shall seek uplift in the appearance of existing windows.  In
properties where they are seeking to replace poor quality uPVC and / or aluminium framed
windows any replacement that provides an overall improvement to the appearance of the building
shall be considered by the planning authority. 
When assessing applications to replace windows that are not original / traditional a sequential approach
should be applied:-
1. Re-introduction of timber sliding sash and case units;
2. Installation of better quality windows than currently installed - good quality uPVC sliding sash or
timber swing units for example; then
3. Installation of units of any material which retain the distinct step of sash and case windows and
which give the appearance of a sash and case windows in all respects except when open.  
It is unlikely that windows outside the parameters listed above shall be acceptable unless there is clear
benefit or enhancement from what has already been installed.

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6 - Enforcement 
Replacing windows without obtaining the necessary planning or listed building consents is a serious
matter.  Argyll and Bute Council has the power to challenge any owner / occupier and require a
retrospective application to be submitted or instigate formal enforcement proceedings if the replacements
are deemed to be unacceptable.  In situations where a mutually agreed solution cannot be reached the
Council may pursue the owner / occupier to restore the property to its original state.  Alternatively, the
Council may undertake the works themselves and then place a charge upon the property.  Enforcement
action can only be taken within 4 years of the installation or replacement taking place for most buildings
however for listed buildings there is no time limit.   
Unauthorised and unsympathetic alterations to a Listed Building can be a criminal offence and you may
be reported the Procurator Fiscal.  Any formal enforcement action may lead to problems in the sale of
your property as it shall be recorded as a burden against the address until it is resolved.

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Appendix A – Performance Improvements
Maintenance 
The poor performance of many traditional timber sash and case windows is caused by substandard
maintenance.  Decay in sash windows is mainly caused by moisture penetration which can be prevented
by thorough painting.   Historic Scotland recommends painting timber sash and case windows every 5
years.  Where rot has penetrated a frame it is possible to splice in individual sections to match the
originals in all respects.  
More detailed guidance for owners of property with sash and case windows is available within Historic
Scotland INFORM series - Maintaining Sash and Case Windows (July 2007) the Council’s own Window
Advice Note published as part of the Rothesay Townscape Heritage Initiative http://www.argyll-
bute.gov.uk/sites/default/files/RothesayWindowAdviceNote1.pdf
The ease of opening and cleaning of traditional windows can be significantly improved by re-balancing
the weights within the exiting windows, fitting Simplex hinges (if not already fitted) or Fenestrators and
usually be attended to from within the property. 
An application to the outer pane of slim profile double glazing is applied to make it self-cleaning. This
cannot be removed by water cleaning agents or high pressure equipment and the coating is much more
scratch resistant than normal glass. It is water and dust repellent and improves light transmission by
around 2%. It also comes with a 10 year guarantee.
http://www.slimliteglass.co.uk/slimlite-self-cleaning-double-glazed-units.html
Until recently there was only one supplier making the product but there are now eight due to the level of
demand. 
The benefit of timber is that is can be repaired. New sections can be spliced in if they rot, however plastic
windows cannot be repaired and need to be completely replaced when they fail. 
Please see advice on maintenance at the following:
http://www.argyll-bute.gov.uk/chord/maintenance-advice
https://www.historicenvironment.scot/advice-and-support/ 
Performance 
REPAIR
Draught proofing, repairing seals, and re-hanging can have the following effect: 
• Reducing draughts
• Eliminating rattle
• Substantially reducing noise
• Smoother operation 
Many traditional timber windows are sound and can be overhauled to retrofit slim profile double glazing
and other draughtproofing measures.

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Historic Scotland Technical Paper 01 - Thermal Performance of Traditional Windows (October 2006) 
Well-fitted external or internal wooden shutters dramatically decrease heat loss from both draughts and
conduction through the window. Conduction losses alone are cut by 60%. 
Historic England: Traditional Windows: their care, repair and upgrading (February 2017) 
Repairing windows, rather than whole scale replacement is often the most cost effective approach, as
well as being the most environmentally friendly and most aesthetically pleasing. 
ENERGY
Heat loss is often cited as a factor as to why people want to alter windows.
A window renovation process, which retains much of the existing material, has clear environmental
benefits over manufacturing replacement windows, be these wooden or uPVC. 
Most heat is lost through gaps in the seal around the glazing and/or the window itself. 
The process of renovation, rather than replacement, has the benefit of using 1/40th of the embodied
energy of replacement. 
Where a window is clearly ‘leaky’ (with gaps around the frame and rails where sash windows meet)
research has shown that repairing and draught proofing it can reduce air infiltration by over 80%. Further
benefits can be gained simply by closing curtains, blinds and shutters and these can produce the same
heat savings as double glazing. The addition of secondary glazing can also reduce heat loss by nearly
60% (and is also effective in reducing sound transmission).
Historic England: Traditional Windows: their care, repair and upgrading (February 2017)
Secondary glazing, rather than double glazing, actually offers the best U value performance.
The whole-life environmental costs of replacement will be much greater than simply refurbishing. It will
take many years before savings on heating offset the large amounts of energy used to make PVC-u
windows in the first place. 
Although recycling does exist for PVC-u windows this is limited to waste sections left over in
manufacturing rather than for complete redundant windows. Discarded windows end up in landfill sites
with the potential for releasing some of the most damaging industrial pollutants. 
Historic England: Traditional Windows: their care, repair and upgrading (February 2017)
The environmental benefits of window renovation are:
• Uses 1/40th of the energy of replacement
• Material sent to landfill is reduced
• Use of finite resources is minimised
• Invested energy, or carbon store, is retained 
ACOUSTIC
Re-hanging and draught proofing original seals around the window will significantly reduce noise levels.

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Draught proofing can increase sound protection levels by up to 10 decibels. 
The inclusion of double glazing further increases sound reduction. 
Many new windows are filled with Argon gas, which is very light and ineffective for sound reduction,
however slim profile double glazing is filled with a mixture of Krypton and Xenon gases which are heavier
gases and offer much better sound reduction as a result, offering up to 31 decibel noise reduction. 
http://www.slimliteglass.co.uk/sound-reduction-a-u-values.html 
Windows are one of the most vulnerable parts of a building to noise transmission due to their relatively
lightweight construction. Depending on the number of openings and the quality of the seals between the
openings, a single glazed window without seals may only achieve a noise reduction of 18–25dBA. When
closed, sealed double glazed units perform little better than single glazing because the two panes of glass
are rigidly connected with a minimal cavity so the two panes resonate together. A secondary window with
an air space of 100mm or more de-couples the movement of the two panes of glass and reduces the
resonance between the two. Sound insulation of up to 45dBA can typically be achieved. Higher levels of
sound insulation are obtained as the gap increases, particularly if the reveals are lined with an acoustic
material, though minimal improvements occur with cavities beyond 200mm. The use of thicker or acoustic
laminate glass within the secondary window also improves the acoustic performance of the installation. 
Historic England: Traditional Windows: their care, repair and upgrading (February 2017) 
Quality 
If a town’s buildings are well maintained, people are more likely to spend time in that town. 
Heritage acts as an economic driver for a number of towns with historic interest. 
The Historic Environment Advisory Council for Scotland submitted a paper to Scottish Ministers in 2009 to
provide strategic advice to matters affecting such historic environment. 
http://www.heacs.org.uk/documents/2009/economicimpact.pdf 
They found that the historic environment played a large part to the prosperity of the nation: 
‘The greater share of economic impacts relate to tourism expenditure attributable to the historic
environment. Indeed, tourism expenditure attributable to the historic environment is estimated to support
some 37,000 FTE employees in Scotland, with this representing nearly £1.3 billion in respect of GVA’. 
They concluded that: 
‘There is a compelling case for increased investment in the historic environment. Traditionally, the case
has been made for greater investment to ensure the protection and enhancement of the historic
environment. The results of this study demonstrate that there is also a strong economic rationale for
increased investment in order to maximise the contribution the historic environment makes to the
prosperity of the nation. The Scottish Ministers should consider the appropriate level of investment in the
historic environment against this wider background. 
The Townscape Heritage Initiative and Conservation Area Regeneration Scheme projects running in
Campbeltown, Inveraray and Rothesay are therefore critical to the economic development of each town
and seek not just to preserve each respective town’s historic architecture but to instigate positive change
by making substantial improvements in key areas with large visual impact.

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The historic value of each town is also critical in attracting external funding. 
The appropriate use of materials is crucial in assisting this positive change and in lifting the appearance
of town centres. 
If poor quality materials are used they not only undermine the positive change but can also be harmful to
the performance of the building. 
Environmental 
The environmental advantages of Window Renovation are as follows:
• Consumes up to 40x less energy than would be needed for replacement
• Reduction in material needed to be sent to landfill
• Less dependence on, and usage of, finite resources
• Carbon store and invested energy is retained
PVC-u is short for Poly Vinyl Chloride un-plasticised and these windows are assembled from factory-
made components designed for rigidity, thermal performance and ease of production. Their design,
detailing and operation make them look completely different to traditional windows.
Historic England: Traditional Windows: their care, repair and upgrading (February 2017)
Appendix B – Cost Comparison
Research has been undertaken to obtain an indicative price quotations for the most popular types of
window refurbishments or replacements:-
TYPE OF PRODUCT OR
WORKS DESCRIPTION COST
Paint window   £65
Add simplex hinge  £55
Make small repair  £50
Good overhaul of window Include draft strip and fixing of loose parts /
joints £140
Install slim line Double Glazing On standard window (1m X 2m) £350
Make big repair  Including a new cill on standard sized window £185
Big repair on big window  Including new cill and installation of double
glazing £900
New top swing (fully reversible)
uPVC Unit
900 X 1170 dimension.  Flat profiled unlike
traditional sash and case. Excluding fitting £310
New uPVC casement unit 900 X 1170 dimension.  Flat profiled unlike
traditional sash and case. Excluding fitting £386
New vertical sliding sash and
case (uPVC)
900 X 1170 dimension.  Good proportioned
uPVC sash and case unit including stepped
profile.  Excluding fitting
£412
New timber vertical sliding sash
and case 900 X 1170 dimension.  Excluding fitting £681

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Appendix C – Prime Townscape Block Assessment 
In order to assist officers in undertaking a townscape block assessment the following methodology has
been developed from the existing Technical Working Note - Rothesay Windows.  All planning applications
for replacement windows should seek an ‘uplift’ to the current situation.  However, it is up to the planning
authority to determine if a townscape block can be considered ‘prime’ i.e. pristine or ‘de-valued’ i.e.
significant poor quality interventions having an adverse impact on the character.  The below method is a
general guide to identifying these blocks, however the overall decision will rest with the decision makers.
Blocks may be individual buildings (likely to be listed buildings), small terraces, or whole streets.   
Identifying Prime Townscape Blocks
These will be buildings that have retained their historic integrity and provide a significant degree of quality
to the overall conservation area.  They will depend on their location, outlook and exposure but they will all
be of high quality with mostly traditional windows and doors.  These important buildings that have
retained their integrity can be considered Prime Townscape Blocks.  
De-Valued Townscape Blocks
De-valued blocks will be those in secondary locations in conservation areas.  Buildings will be
compromised by a large degree of unsympathetic window and door replacements.  Public views will be
restricted.  These blocks will generally not be located in prominent public areas such as main squares
and shopping precincts.  
Ultimately it will be for the assessing officer to make the judgement on the status of the townscape block
and how the proposed window replacement will affect its integrity and how this might impact on the
overall qualifying interests of the conservation area.

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Additional Information 
Useful sources of information
 Scottish Civic Trust: Windows: a frame of mind, a guide to window repair and replacement
 Historic Scotland: Thermal performance of traditional windows
 Historic Scotland: Caring for your sash and case windows a home owners guide
 Historic Environment Scotland: Managing change in the historic environment: Windows (this document is a
material consideration in determining planning applications) 
 English Heritage: Secondary glazing for windows
 English Heritage: Draft proofing doors and windows
Maintenance Advice for homeowners
 Historic Scotland – INFORM Series – Maintaining Sash and Case Windows (July 2006)
https://www.historicenvironment.scot/archives-and-
research/publications/publication/?publicationid=de744d4d-0610-48f4-af5e-a59500f93be8
 Historic England – Traditional Windows: their care, repair and upgrading (February 2017)
https://www.historicengland.org.uk/images-books/publications/traditional-windows-care-repair-upgrading/
Product Information
 Sash Fenestrator (makes it easy to open sash windows)
https://www.mightonproducts.com/products/sash-window-hardware/window-assistance/fenestrator#
Other Useful References:
 Case Study South Uist, insulation to windows, doors walls and roof
http://conservation.historic-scotland.gov.uk/hs-refurb-case-study-6.pdf 
 Case Study: Five Edinburgh Tenement Flats – Wall and window upgrades
http://conservation.historic-scotland.gov.uk/hs-refurb-case-study-1.pdf 
 Case Study : Garden Bothy, Cumnock
http://conservation.historic-scotland.gov.uk/hs-refurb-case-study-8.pdf 
 Slim‐profile double glazing Thermal performance and embodied energy

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http://conservation.historic-scotland.gov.uk/techpaper9.pdf 
 Historic Scotland: Technical Paper 23: Thermal assessment of internal shutters and window film
applied to traditional single glazed sash and case windows (January 2014)
http://conservation.historic-scotland.gov.uk/hs-technicalpaper-23.pdf 
 Historic Scotland Technical Paper 01 - Thermal Performance of Traditional Windows (October 2006) 
This paper presents research from testing the thermal performance of traditional timber sash and case
windows, comparing the original single glazed windows against various upgrading options such as blinds,
curtains, shutters, secondary glazing and double glazing. 
https://www.historicenvironment.scot/archives-and-
research/publications/publication/?publicationId=f3e97c76-b4fa-4c76-a197-a59400be931b 
 Historic England: Traditional Windows: their care, repair and upgrading (February 2017) 
This guidance covers both timber and metal windows and is aimed at building professionals and property-
owners. It sets out to show the significance of traditional domestic windows by charting their history over
centuries of technical development and fashion. Detailed technical guidance is then provided on their
maintenance, repair, thermal upgrading as well as on their replacement.
https://www.historicengland.org.uk/images-books/publications/traditional-windows-care-repair-upgrading/
 Historic Scotland – Guide For Practitioners: Conservation of Timber Sash and Case Windows
(February 2002) 
http://conservation.historic-scotland.gov.uk/publication-detail?pubid=8563 
 Inform easy read guide to improving thermal efficiency :
http://conservation.historic-scotland.gov.uk/inform-energy-efficiency.pdf