11 Etive Park - Operating Management Plan
Argyll and Bute Council · 17 June 2026
Back to Planning, Protective Services and Licensing Committee — 17 June 2026 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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11 Etive Park Operational Management Plan For Short Term Letting Pod Contents: 1. Property & Guest Details a. Booking Management b. Length of Stays c. Guest Capacity d. Target Audience e. Guest Facilities 2. Arrival & Departure Procedures a. Check-in/Check-out b. Parking c. Property Rules 3. Waste, Recycling & Noise Control a. Bin Management b. Noise Mitigation 4. Safety & Maintenance a. Fire Safety b. Compliance c. Emergency Procedures 5. Cleaning & Servicing a. Turnaround Schedule b. Linen & Laundry
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1. Property & Guest Details a. Booking Management All bookings will be managed and recorded using online booking platforms such as Booking.com Airbnb.com Management of all booking with be controlled/managed by the owner No third-party management companies will be used to operate the property. b. Length of Stays All stays will be for a minimum of 2 nights No upper limit on stay nights is to be imposed other than the 90 day requirement stipulated under short term legislation. Expected duration of stays is likely to be a maximum of 7 days c. Guest Capacity Guest capacity will be limited to 2 persons d. Target Audience The property will be targeted towards couples predominantly e. Guest Facilities Guests will have use of the following facilities within and around the pod En-suite shower room with WC and hand basin Cooking facilities within the pod consisting of 2 ring hob and microwave. Sink and washing up facilities Drying room for wet weather clothing, boots etc. (located in adjacent garage) Fenced external patio area and furniture. 2. Arrival & Departure Procedures a. Check-in/Check-out Where possible all check-in’s will be done in person by the owner, however where this is not possible a key box will be located next to the door of the pod. All guests will be requested to have checked-in by 9pm at the latest where possible. On check-out guests will require to vacate the property by 10am and the key is to be returned to the key box. Details of these requirements will be sent to the guests prior to arrival via the online booking platform or by direct email/WhatsApp message. b. Parking A dedicated parking bay will be provided for guests using the pod, this will located off- street within the existing parking area to the centre front of the main property. The parking bay will be appropriately signed.
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c. Property Rules The following rules will apply to any guests staying at the property and will be clearly displayed within the welcome pack for guests. • Couples only • No smoking in the Pod • No Parties • Guests are asked to keep noise to a minimum after 9pm • No external BBQs • Guests are remined about the residential nature of the area and asked to be respectful towards residents. The owner of the pod will be resident in the adjacent dwelling and will be responsible for overseeing compliance with the rules. When the owner is away overnight from the property the pod will be unavailable for rental. 3. Waste, Recycling & Noise Control a. Bin Management Separate waste and recycling bins will be provided in the pod for use by the guests. Guests will be requested to empty the bins into the main property bins prior to departure. The bins will be collected using the local authority waste collection service on the appropriately designated days. b. Noise Mitigation The property rules in 2.c. provide the basis for guest behaviour during their stay. Should there be a breach of the rules the owner will be resident on site and will attend to any matters in a timeous manner should the need arise. The owner has the ability to sanction any guests who continually disrespect the property rules and can ask them to vacate the property with immediate notice. The owners contact details will be lodged with the local authority as the main point of contact for any complaints raised with them.
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4. Safety & Maintenance a. Fire Safety A detailed fire risk assessment will be lodged with the licencing authority and a copy held for inspection at the main property residence. A fire evacuation plan will be prominently displayed in the Pod detailing escape routes and assembly points. A fire blanket and extinguisher are supplied in the Pod A smoke and heat detector are fitted to the Pod to provide early alarm. b. Compliance A copy of the following documentation will be held at the main property residence and can be viewed upon request A current Electrical Installation Certificate (EICR) A current PAT testing Certificate (Portable Appliance Testing) A Current Fire Alarm Installation Certificate There is no mains or LPG gas used in the Pod. c. Emergency Procedures For any maintenance issues arising during their stay the welcome pack will provide contact information for the owner who will handle all maintenance requests and source appropriate qualified tradespersons to handle any required repairs. The pod will undergo an annual check and any issues identified and rectified prior to being re-let. In the event of an emergency guests will have the owners contact details or in event of a more immediate emergency the welcome pack will list all emergency service numbers. 5. Cleaning & Servicing a. Turnaround Schedule Between bookings the Pod will receive a full clean as follows All wall and touch surfaces will be sprayed and wiped clean using an appropriate cleaning solution. Vinyl floor surfaces will be mopped and dried using floor cleaning solution. Carpeted surfaces will be vacuumed. All Sanitary appliances, wash hand basins and showers/shower screens will be fully cleaned. Consumables will be topped up including hand wash, shower wash and toilet rolls. External areas around the Pod will be swept and cleaned.
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b. Linen & Laundry All laundry will be handled on site by the owner. All linen will be changed between guest stays and for guests staying for an extended period fresh linen will be provided every 3rd day. The owner will directly employ a cleaner to ensure that the cleaning and laundry requirements are carried out to exacting standards. In the event of the cleaner being unavailable or on leave the cleaning and laundry requirements shall be undertaken by the owner.