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Primary Care Modernisation Plan Update

Argyll and Bute Council · 24 August 2022
Back to Argyll and Bute HSCP Integration Joint Board (IJB) — 24 August 2022 and its agenda

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Integration Joint Board 
Date of Meeting: 24 August 2022 
Title of Report: Primary Care Modernisation Plan Update 
Presented by: Evan Beswick    
The IJB is asked to:
 Note progress in the delivery of the Primary Care Modernisation Plan 
1. EXECUTIVE SUMMARY
This report provides a high level summary noting the progress of the Primary
Care Modernisation Plan to the Integration Joint Board. 
It notes the internal governance, progress in key areas and management of
risk in the current operating environment.  It reflects the focus of delivery of
the General Medical Services Contract in Scotland 2018 in line with the needs
of a diversely populated urban, remote and island area with a range of needs. 
2. INTRODUCTION
This Report has been prepared in relation to the progression in Argyll & Bute
of the implementation of the 2018 General Medical Services Contract in
Scotland. 
Since the inception of the NHS, the vast majority of General Practices have
operated on an independent contractor model.
Each practice holds a General Medical Services (GMS) contract with the NHS
Board and receives an allocation of funding based on a nationally agreed
formula.
The GMS contract outlines the services which the Practice must provide but
allows for flexibility in how this is achieved.  
Practices are therefore free to employ a variety of staff and set up services in
a way which they feel best meets the needs of their patient population.
Increasing pressure, particularly on urban practices, led to a wholescale
redesign of the GMS contract.
The delivery of the 2018 General Medical Services Contract in Scotland was
a planned transition over 3 years extended to 4 years ending March 2022. 
Funding was provided for new staff who would be employed by Argyll and
Bute HSCP. Staff would be attached to practices and clusters to reduce GP
workload.
Significant changes in the new contract included:

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 The role of the GP as an Expert Medical Generalist co-ordinating a
multi-disciplinary community care team
 A new formula for calculating the core funding each practice receives
 Significant investment in a number of services which NHS Boards and
Integration Authorities are expected to put in place to support the work
of General Practice
This strategic document is supported by a Memorandum of Understanding
(MOU) which sets out a model for collaborative multi-disciplinary teams
working alongside GPs in their role as Expert Medical Generalists.  
6 key areas of priority were identified – Vaccination Transformation,
Pharmacotherapy, Community Treatment and Care (CTAC), Urgent
Care, Community Link Workers and Additional Professional Roles to
include First Contact Practitioner Physiotherapists and Primary Care
Mental Health Professionals. 
The MOU was revised in 2022 to highlight Vaccinations, CTAC and
Pharmacotherapy for prioritisation against the background of the
pandemic.   It is anticipated that these new arrangements will see a reduction
in GP workload and a substantial increase in practice sustainability. 
3. DETAIL OF REPORT 
The Primary Care Modernisation Programme is delivered and governed
internally by an operational board which ultimately reports to the IJB on the
progress of delivery in Argyll & Bute. Argyll & Bute has specific needs in the
delivery as specified. 
In February 2022 approval was obtained from the Scottish Government to
exercise rural flexibility in Argyll and Bute: 
• Full Flexibility - 4 small island practices (Coll, Colonsay, Jura and
Tiree)
• Partial Flexibility - 14 remote and rural practices (Mull and Iona – 4 GP
Surgeries, Islay – 3 GP Practices, Bute, Port Appin, Easdale,
Lochgoilhead, Strachur, Kilmun, Tighnabruaich, Carradale,
Kilcreggan and Arrochar)
• Flexible options
• Full – Practices continue to deliver vaccination and CTAC services
• Partial – Co-delivery of services by the practices and HSCP
Teams 
A snapshot of developmental work to date is presented to the board in
appendix 1 and the current picture of demand on our GP services in appendix
2. 
The board is asked to note the progress made in a challenging environment
for our primary care professionals. This is characterised by an ongoing Covid-
19 response, increased demand and challenges in recruitment. The board is
asked to take assurance from the internal governance oversight.

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Vaccination Transformation and Community Treatment and
Assessment Centres (CTAC)
An approach to ensuring needs are met for remote, island and urban
communities in Argyll & Bute is informing development and recruitment for the
Vaccination Transformation and CTAC service. 
Vaccination was identified as an area of transformation prior to the pandemic
and is now firmly within the public interest. This area is currently a focus for
recruitment and some benefits are already being seen in the implementation
of the CTAC teams and delivery of vaccination programmes. 
Pharmacotherapy (treatment using medication)
Current pharmacotherapy resources including a new hub model based in
Helensburgh. This has seen service delivery at Levels 1 and 2 for the majority
of GP practice. However extending to Level 3 across practices is limited by
available funding and recruitment challenges. 
Primary Care Mental Health service and First Contact Practitioner
Musculoskeletal Physiotherapy Service  
The Primary Care Mental Health service and First Contact Practitioner MSK
physiotherapy service are well established across Argyll & Bute within the
limits of existing funding and recruitment. 
Community Link Workers
Community Link Workers offer an opportunity to support individuals referred
by their GP practice. We Are With You have been commissioned to provide
the Community Link Workers service to 11 practices. This is a relatively new
service and an update will be provided to the IJB in respect of evaluating the
impact in our particular geography. 
Continuing development
The internal board specifies key deliverables within a timeline and allocated a
status. Progress is steady and the project has identified potential risks and issues
for resolution and mitigating actions. These are reviewed regularly.

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4. RELEVANT DATA AND INDICATORS
Progress is monitored through the programme board on collated performance
data. General performance reporting to the IJB.   
5. CONTRIBUTION TO STRATEGIC PRIORITIES
In line with the delivery of the Strategic Plan. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
The developing services are being shaped by available national funding to
address need, this is particularly relevant regarding vaccination and
mental health. Sustainability post innovation funding is a key aspect of this. 
6.2 Staff Governance
The Primary Care Modernisation plan offers fantastic development
opportunities for staff within a new model of delivery. 
6.3 Clinical and Care Governance
Direct systems links to governance structures. 
7. PROFESSIONAL ADVISORY
Active professional advisory within the project board. 
8. EQUALITY & DIVERSITY IMPLICATIONS
Principles of equal access to services are applied in any service deployment,
particular care is taken in assessing access to services across the geography
of Argyll & Bute.
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Appropriate agreements in place to support compliance. 
10. RISK ASSESSMENT
The project board regularly reviews risk and mitigating actions.
Some potential impact in respect of pool of staff in remote areas transferring
to new posts, change management with practices and accommodation for the
delivery of developed services. Risk in respect of recruitment and retention of
Pharmacy trained staff. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Not applicable for this report. 
12. CONCLUSIONS
The Integration Joint Board is invited to note progress.

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13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
REPORT AUTHOR AND CONTACT 
Author Name Evan Beswick, Denise McDermott, Charlotte Craig
Email  evan.beswick@nhs.scot