Guardian Service Annual Report
Argyll and Bute Council · 21 September 2022
Back to Argyll and Bute HSCP Integration Joint Board (IJB) — 21 September 2022 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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Report for : NHS HIGHLAND HEALTH BOARD Prepared by : NATASHA BURGON 31/07/2021Report Date : GUARDIAN ACTIVITY REPORTReport Title
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NHS HIGHLAND HEALTH BOARD JUL 2021 Cases 8No of new casesThis Month 60Total no of casesYear to Date 6No of cases closedThis Month No of cases openYear to Date 37 No of cases closedYear to Date 23 51 Contact 65 0 181 7 200 This Month This Year Email Telephone Face to face No of case related visits 0 4No of promo / comms visits 7 32 Visits Themes This Month Management Issue This Year 0 Themes (Other) This Month COVID Fraud 0 Discrimination / Inequality Staff Safety Behaviour / Relationship Bullying and Harrassment System and Process Patient Safety / Quality 0 0 0 1 2 0 5 0 0 8 9 10 1 29 Open cases Num 0Red open cases Amber open cases 3 34Green open cases 0No Risk open cases 37Total No of open cases Other 0 3 Outcomes This Month Written / Verbal Outcome Ongoing 7 Chose not to pursue 0 1 This Month This Year This Year 0 0 0Other 0 2
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JUL 2021 NHS HIGHLAND HEALTH BOARD 3
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JUL 2021 NHS HIGHLAND HEALTH BOARD 2
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JUL 2021 NHS HIGHLAND HEALTH BOARD 2
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JUL 2021 NHS HIGHLAND HEALTH BOARD 2
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Case Number Case status by outcome Start Month Written/ Verbal Outcome Ongoing Chose not to pursue JUL 2021 Open Closed NHS HIGHLAND HEALTH BOARD H53-21 Jul 0 1 01 0 H54-21 Jul 0 1 01 0 H55-21 Jul 0 1 01 0 H56-21 Jul 0 1 01 0 H57-21 Jul 0 1 01 0 H58-21 Jul 0 1 01 0 H59-21 Jul 1 0 00 1 H60-21 Jul 0 1 01 0 1 7 07 1Totals 7
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JUL 2021 NHS HIGHLAND HEALTH BOARD Why use the Guardian service? (Year To Date) A Fear of damage of career 6 10.00% B Fear of losing job 6 10.00% C Fear of reprisal 6 10.00% D Believe they will not be listened to 9 15.00% E Believe the organisation will not take action 15 25.00% F Have raised concern but have not been listened to / nothing done 18 30.00% Reason Total 1 Keep it confidential within Guardian Service remit 48 80.00% 2 Permission to escalate with names 7 11.67% 3 Permission to escalate anonymously 5 8.33% Confidentiality Number Percentage PercentageNumber 60 60 Total 100.00% 100.00% 1
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Case Number Start Month Escalated to Org Response time Action Taken Outcome after action taken Escalation Date Open Status Closed Status JUL 2021 NHS HIGHLAND HEALTH BOARD Cases By Outcome H53-21 Jul 1 0 H54-21 Jul 1 0 H55-21 Jul 1 0 H56-21 Jul 1 0 H57-21 Jul 1 0 H58-21 Jul 1 0 H59-21 Jul 0 1 Line Manager same day Discussion with line manager fedback to staff member. 13-Jul-2021 H60-21 Jul 1 0 Totals 7 1 1
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Year to Date JUL 2021 This monthCase by Location and Division NHS HIGHLAND HEALTH BOARD WEST Acute Community 3 SOUTH Acute 211 1
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Year to Date JUL 2021 This monthCase by Location and Division NHS HIGHLAND HEALTH BOARD Community 51 Corporate Services 4 Not Disclosed South NOT DISCLOSED Acute Not Disclosed 1 NORTH Acute Community 31
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Year to Date JUL 2021 This monthCase by Location and Division NHS HIGHLAND HEALTH BOARD MID Acute 1 Community 53 ARGYLL & BUTE Argyll & Bute 15 Community 22 8Totals 60
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Cases by Professional level Year to Date JUL 2021 This month NHS HIGHLAND HEALTH BOARD Worker 546 Not Disclosed 1 Manager 52 Senior Leader 8Totals 60 1