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Updated Planning with People Guidance 21 April 2023

Argyll and Bute Council · 31 May 2023
Back to Argyll and Bute HSCP Integration Joint Board (IJB) — 31 May 2023 and its agenda

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Integration Joint Board 
Date of Meeting: 31 May 2023 
Title of Report: Updated Planning with People Guidance 21 April 2023 
Presented by: Charlotte Craig 
The  board is asked to:
 Note the updated guidance
 Agree the recommendation of self-assessment against the Health
Improvement Scotland Quality Framework 
1. EXECUTIVE SUMMARY
Planning with People – Community engagement and participation guidance
was first published in May 2020. The aim of the guidance was to promote
“consistency, culture change, and true collaboration while encouraging
creativity and innovation based on best practice”.
The focus is on utilising service design methodologies and ensuring people
and communities are at the heart of care service design and change. 
The revised Planning with People guidance was reviewed post pandemic and
seeks to align itself to The Independent Review of Adult Social Care in
Scotland. 
The duty to involve people and communities in planning how their public
services are provided is enshrined in law in Scotland.
Key statutory responsibilities, such as Joint Strategic Needs
Assessment and Strategic Commissioning Planning must be fulfilled both in
the letter and in the spirit of the legislation. Planning with People supports care
organisations to meet their legal responsibilities. 
The Integration Joint Board is recommended to self-assess against the
Quality Framework to provide the supporting evidence in respect of its
practice. The Engagement Short Life Working Group would provide an
appropriate operational group for this reporting through the Strategic Planning
Group to the IJB. 
2. INTRODUCTION
NHS Boards and Integrated Joint boards have a statutory duty to involve
people in the planning and development of services and in the decision
making process, the guidance supports organisations to meet their legal
responsibility.

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Integration Joint Boards engagement and participation duties are specified by
the Public Bodies (Joint Working) (Scotland) Act 2014. Integration Joint
Boards are expected to apply this guidance and work with colleagues
in NHS Boards and Local Authorities to share learning and develop best
practice.
The duty to involve people in the design and delivery of care services was
strengthened with the introduction of the Community Empowerment
(Scotland) Act 2015.
Participation is also a key element of a Human Rights based approach, which
requires that people are supported to be active citizens and that they are
involved in decisions that affect their lives.
‘Planning with People’ must be understood and adopted by all stakeholders,
and there are key roles for NHS Chief Executives, Chief Officers in Integration
Joint Boards, and Local Authority Chief Executives to ensure that
engagement is undertaken effectively.
Organisations are required to demonstrate how they are doing this.
3. DETAIL OF REPORT
The Planning with People guidance update was prefaced by a consultation
which was part of the Review of Progress with Integration of Health and Social
Care, Argyll & Bute submitted a response as part of this.  
The recent publication takes account of an environment of developing
legislation and supporting good practice. 
Following recommendations from the consultation the updated guidance
points to the supporting Quality Framework for Community Engagement
developed by Health Improvement Scotland and the Care Inspectorate and
recommends self-assessment against this. It also provides supporting case
studies. 
Who does the guidance apply to?
The guidance applies to all care services for children, young people and
adults. It is relevant to both internal and commissioned services and all
primary care services.
The purpose of the guidance is to support leadership and reflect changes in
the policy and legislative context.  
Joint Strategic Inspection
In partnership with other scrutiny bodies, Healthcare Improvement Scotland
(HIS) and the Care Inspectorate also carry out joint strategic inspections for
care services of NHS Boards, Integration Joint Boards and Local Authorities
to provide assurance on engagement practice. These inspections examine
how integrated services are planned, commissioned and delivered to meet
people's needs, and meaningful engagement is taken into account.
In addition HIS have a role in respect of Service Change and IJB’s should
work with them in their advisory role. The process for major service change
with NHS Health Boards remains unchanged. There is no requirement for
Local Authorities to adopt a particular decision making and scrutiny structure. 
When it is appropriate to use the guidance

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There are different sections within the guidance for different sectors. As noted
the guidance extends out to commissioned providers and primary care. 
The Quality Framework for Community Engagement and Participation 
Link: https://www.hisengage.scot/quality-framework
The Quality Framework supports self-evaluation in three areas: 
• Ongoing engagement and service user involvement 
• Involvement of people in service planning and design 
• Governance/Organisational Culture and Leadership 
The Quality Framework should be used as a guide for improving the quality
of engagement. 
Section 5.5. specifically notes decision making for Integration Joint Boards
noting the requirements of producing a Joint Strategic Plan and Strategic
Commissioning.  The IJB has a robust process in the delivery and review of
its plan.
It further references localities of which Argyll & Bute has four. Reflecting the
guidance each locality has its own planning group. 
The committee terms of reference support the recommended actions within
the guidance in the utilisation of the groups and the Strategic Planning Group
in decision making outwith the Strategic Plan and its accompanying
consultation. 
It is recommended that the IJB test its practice in engagement against the
Planning with People Guidance in 2023-24 as part of how it evidences its
practice. 
4. RELEVANT DATA AND INDICATORS
Publication of the refreshed Planning with People Guidance 2023 
Planning with People - Health and social care - Planning with People:
community engagement and participation guidance - gov.scot (www.gov.scot)
The Planning with People Guidance is also recommended as good practice
in corporate governance as outlined in Scottish Government: The Blueprint
for Good Governance in NHS Scotland (second edition)(sections 4.26 and
4.27) 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
This guidance supports our priorities in community co-production, living well
and active citizenship and choice, control and innovation. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact none at present
6.2 Staff Governance supports consistent engagement practice with staff
across partner employers and commissioned providers and independent
sector contractors. 
6.3 Clinical and Care Governance no regulatory impact at present

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7. PROFESSIONAL ADVISORY
Guidance provided by Scottish Government to support the delivery of the
engagement in line with national standards.
8. EQUALITY & DIVERSITY IMPLICATIONS
Proactive engagement will take into account our diverse community and
communities of interest as we seek to ensure representation across Argyll
and Bute. 
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
This is applicable to all relevant data collected. 
10. RISK ASSESSMENT
The Planning with People offers guidance which supports the Integration Joint
Board in meeting its public duty and informing planned activity. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
This guidance requires to be integrated and applied across planned and
dynamic engagement. 
12. CONCLUSIONS
The Integration Joint Board (IJB) is asked to note this guidance and its role in
supporting the delivery of its legal duty. It is asked to note the recommended
Quality Framework for testing practice. 
It is recommended to the IJB that it undertake a self-evaluation using the
prescribed Quality Framework as a reflection on where the IJB is at this point
in time and options for improvement and that this task is delegated to the
Engagement Short Life Working Group to deliver.   
13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
REPORT AUTHOR AND CONTACT 
Author Name 
Email