24-25 HSCP Annual Engagement Plan. (1)docx
Argyll and Bute Council · 25 September 2024
Back to Argyll and Bute HSCP Integration Joint Board (IJB) — 25 September 2024 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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1 Argyll & Bute Health & Social Care Partnership Annual Engagement Plan 2024-2025 SUMMARY Services Project Locality/Area Children, Families & Justice 1. Annual review of the Children & Young People’s Services Plan HSCP Wide 2. Corporate Parenting Board HSCP Wide 3. Development of the work in our children’s houses HSCP Wide 4. Unpaid Work Schemes HSCP Wide 5. VAWG HSCP Wide 6. Infant mental health service HSCP Wide 7. UNCRC HSCP Wide Adult Services- Health and Community Care 1. Older Adult Strategy, service developments within it Whole of Argyll and Bute 2. Day Services and Day Supports for older adults To be confirmed. 3. Bowman Court Mull 4. Alcohol and Drug Recovery services - commissioned HSCP Wide 5. Drug death review process and service improvement plan Test of change in OLI 6. Primary Care Services 1. Inveraray and Furnace Medical Practice Wellbeing Questionnaire MAKI 2. Jura Primary Care Out of Hours community engagement for new OOH model MAKI 3. GMS Contract Recruitment - Coll OLI 4. GMS Contract Recruitment - Colonsay OLI 5.
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2 Corporate Services 1. Living Well Prevention Programme Board & Strategy HSCP Wide 2. Unpaid Carer Focus groups HSCP wide 3. Unpaid Carer Survey HSCP wide 4. HSCP Island Strategy Engagement inhabited islands in the HSCP 5. Budget HSCP Wide 6. Locality Planning Groups HSCP Wide 7. Joint Strategic Plan 8. Public Health 1. Raise awareness of the MAT standards Argyll and Bute 2. Community Link Working Argyll and Bute 3. Living Well Networks Argyll and Bute 4. Sexual health promotion Argyll and Bute 5. Smoking Cessation Argyll and Bute 6. Mental health and suicide prevention Argyll and Bute 7. ADP Whole Families Framework Argyll and Bute 8. ADP Health Needs Assessment Argyll and Bute 9. ADP Strategy Development Argyll and Bute 10. ADP young people health improvement: Daniel Spargo Mabbs Programme Oban and Helensburgh 11. ADP MAT Experiential Programme Argyll and Bute 12. Planet Youth young people health improvement. Argyll and Bute 13.
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3 1. Annual Review of the Children and Young People’s Service Plan (CYPSP) Purpose Audience (x) Engagement Method Engagement Specification completed Statutory requirement. Allows monitoring of the plans progress Service Users X Through established subgroups of staff, children’s involvement groups and advocacy organisations. This work is constant and annual report required every year Yes No x Carers X Timeframe Ongoing Partners X SLT Lead David Gibson HSCP Staff X Other Leads Multi-agency IJB/SPG/LPG X Activity completed Yes No x Major Service Change Yes No x 2. Corporate Parenting Board (CPB) Purpose Audience (x) Engagement Method Engagement Specification completed Statutory requirement. Allows monitoring & development of the CPB Service Users X Care experienced young people are CPB members. (See CPB) Yes No x Carers/Parents X Timeframe Ongoing Partners X SLT Lead Fiona Davies HSCP Staff X Other Leads David Gibson, Takki Sulaiman IJB/SPG/LPG X Activity completed Yes No x Major Service Change Yes No x 3. Children’s Houses Purpose Audience (x) Engagement Method Engagement Specification completed To progress the continued Service Users X Regular meetings with resident children. Yes No x Carers X Timeframe Annual CHILDREN & FAMILIES
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4 development of the service offered by the houses Partners Engagement with advocacy organisations Care Inspectorate SLT Lead David Gibson HSCP Staff X Other Leads Mark Lines, Ronnie Crawford IJB/SPG/LPG Activity completed Yes No x Major Service Change Yes No x 4. Unpaid Work/Community Payback Purpose Audience (x) Engagement Method Engagement Specification completed To continue to ensure unpaid work undertaken by Justice services is meaningful Service Users X Linking with Community Councils in particular. Discussions with people on unpaid work disposals Yes No x Carers/Parents Timeframe Constant, as required and annual Partners X SLT Lead David Gibson HSCP Staff X Other Leads Shona Williams IJB/SPG/LPG Activity completed Yes No x Major Service Change Yes No x 5. Violence Against Women and Girls Purpose Audience (x) Engagement Method Engagement Specification completed To improve the safety of women and girls in our communities Service Users X This is by definition a multi-agency partnership. Service users can want to remain anonymous. Engagement through third parties such as Rape Crisis or Women’s Aid. Yes No x Carers/Parents Timeframe Constant Partners X SLT Lead M Sheridan HSCP Staff x Other Leads S Williams / M Holt IJB/SPG/LPG Activity completed Yes No x Major Service Change Yes No x 6. Infant Mental Health Purpose Audience (x) Engagement Method Engagement Specification completed Service Users Parent Perception Questionnaire Yes No xx
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5 To improve the efficacy of this developing service Carers/Parents x Timeframe Regular during intervention Partners SLT Lead Beth Wiseman HSCP Staff Other Leads IJB/SPG/LPG Activity completed Yes No x Major Service Change Yes No x 7. UNCRC Purpose Audience (x) Engagement Method Engagement Specification completed To ensure young people are at the heart of how partners in Argyll and Bute are at the heart of plans to fulfil UNCRC requiremen Service Users X Working with representatives of young people at different ages and in different settings to develop an action plan for UNCRC. Young people have been part of a graphic art group to develop promotional materials. Yes No x Carers/Parents X Timeframe Ongoing Partners X SLT Lead David Gibson HSCP Staff X Other Leads Mandy Sheridan and Brian Reid IJB/SPG/LPG x Activity completed Yes No x Major Service Change Yes No x 1. Older Adult Strategy, service developments within it Purpose Audience (x) Engagement Method Engagement Specification completed Consult and Engage on the strategy (5 years) in order to develop a detailed implementation plan. Service Users X Older Adult Reference Group steering engagement methods. Face to face development session with management team and professional leads. Presentation at LPGs, Council, Key Stakeholders. Yes x No Carers X Timeframe Phase 1 Developing the implementation plan-April-June 2024 Partners X SLT Lead Caroline Cherry HSCP Staff X Other Leads Karl McLeish ADULT SERVICES Health and Community Care
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6 IJB/SPG/LPG X Activity completed Yes No x Major Service Change Yes No x 2. Day Services and Day Supports for older adults Purpose Audience (x) Engagement Method Engagement Specification completed Review day services and day supports at the request of the IJB. Service Users x The Engagement specification is not yet in place but it is likely that the HSCP will look for an external partner to carry out the scoping of day services and supports Yes No x Carers/Parents x Timeframe June-December 2024 Partners x SLT Lead Caroline Cherry HSCP Staff x Other Leads TSI IJB/SPG/LPG x Activity completed Yes No x Major Service Change Yes No x 3. Bowman Court Purpose Audience (x) Engagement Method Engagement Specification completed To work with the Mull Community Council, Mull and Iona Community Trust, and West Highland Housing to review the role and function of Bowman Court in the context of whether long term care provision can be feasibly developed on the island. Service Users X Engagement has grown organically over time. Mull Presentations to Community Council. Face to face workshops with all parties working through options appraisal and business case. Partners are West Highland Housing; Mull Community Council; Mull and Iona Community Trust; HSCP. Workshops in February and April 24 at Bowman Court. Staff representatives contributed to workshop. Separate communication sessions with staff. Yes No x Carers X Timeframe Jan 24-onwards Partners X SLT Lead Caroline Cherry HSCP Staff X Other Leads Simon Deveney/Gillian McCready IJB/SPG/LPG X Activity completed Yes No x Major Service Change Yes No x
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7 4. Alcohol and Drug Recovery Services Purpose Audience (x) Engagement Method Engagement Specification completed Commission a recovery service for the people of Argyll and Bute to support a holistic Service Users X Work with communities and statutory services to ensure the service specification for the new contract meets local needs. This will have people with lived experience at the heart of engagement methods, eg via the recovery communities. Yes No X Carers/Parents X Timeframe End March 2025 Partners X SLT Lead Julie Lusk HSCP Staff X Other Leads Alison McGrory. Nikki Gillespie IJB/SPG/LPG X Activity completed Yes No X Major Service Change Yes No X 5. Drug Death Review Purpose Audience (x) Engagement Method Engagement Specification completed Ensure a holistic package of support to people living with drug problems Service Users X Desk based exercise to review the numbers of people with drug problems known to services in OLI. Scope existing support pathway and capacity. Work with local people affected by this issue to get qualitative feedback and link to experiential learning exercise being led by ADP. Develop new test of change in a co- productive way with all partners. Yes No X Carers/Parents X Timeframe End March 2025 Partners X SLT Lead Alison McGrory HSCP Staff X Other Leads Laura Stephenson IJB/SPG/LPG X Activity completed Yes No X Major Service Change Yes No X PRIMARY CARE SERVICES
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8 1. Furnace and Inveraray Practice Purpose Audience (x) Engagement Method Engagement Specification completed Scope the wellbeing needs of Inveraray and Furnace communities and identify any barriers to primary care Service Users X In person engagement at a community event and an online survey Yes x No Carers Timeframe Quarter 1 Partners SLT Lead Evan Beswick/Fiona Duff HSCP Staff X Other Leads Charlotte Craig IJB/SPG/LPG Activity completed Yes x No Major Service Change Yes No x 2. Jura OOHs provision Purpose Audience (x) Engagement Method Engagement Specification completed Engage community in the development of new Primary Care Out of Hours Model on Isle of Jura and inform community of chosen model and implementation plans Service Users X In person community event explaining the engagement work with key stakeholders (including Jura community council and local representatives) in the design of a new healthcare model that aims to provide safe and sustainable out of hours health care to the local population Yes No x Carers/Parents Timeframe September 2024 Partners SLT Lead Evan Beswick/Fiona Duff HSCP Staff Other Leads Jonny Sibbring IJB/SPG/LPG Activity completed Yes No x Major Service Change Yes No x 3. GP Provision on Coll Purpose Audience (x) Engagement Method Engagement Specification completed Engage community in planning for arrangements from 1st Service Users X Community Council have been involved in developing procurement information (particularly a practice profile) for any Yes No X Carers Timeframe March 2025 Partners SLT Lead Fiona Duff
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9 November 2024 following the retirement of the current GP HSCP Staff interested parties in taking over the practice. Community Council rep will be involved in the recruitment process including short listing business cases and member of interview panel. Other ad-hoc community engagement may be required depending on the outcome of the procurement process Other Leads Patricia Morrison/ Morven McPhillips IJB/SPG/LPG Activity completed Yes No x Major Service Change Yes No x 4. GP Provision on Colonsay Purpose Audience (x) Engagement Method Engagement Specification completed As per Coll Service Users x As per Coll Yes No x Carers/Parents Timeframe March 2025 Partners SLT Lead Fiona Duff HSCP Staff Other Leads Patricia Morrison/ Morven McPhillips IJB/SPG/LPG Activity completed Yes No x Major Service Change Yes No x 1. Living Well Prevention Programme Board & Strategy Purpose Audience (x) Engagement Method Engagement Specification completed To develop and embed a preventative approach to Service Users X Collaborative and regular board meetings with upward and outward communication e.g. to Yes X No Carers X Timeframe Ongoing CORPORATE SERVICES
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10 service delivery in the HSCP by working collaboratively and building capacity in communities and with partners Partners X Community Planning, LPGs, Living Well Networks etc. Regular workshops with key stakeholders, employing internal and external facilitators to continue the iterative process of engagement. SLT Lead Linda Currie HSCP Staff X Other Leads Alison McGrory IJB/SPG/LPG X Activity completed Yes No X Major Service Change Yes No X 2. Unpaid Carer Focus groups Purpose Audience (x) Engagement Method Engagement Specification completed Consult and engage with known Carers, Carers Organisations, and partners in reviewing pathways to access support, resources, and information. Raise awareness of support for Carers in these groups and hear lived experiences. Service Users Using existing relationships with Carers Centres, third sector organisations, localised charities and social media opportunities, we will identify Carers who wish to be involved and have a voice in Carer Focus Groups Yes X No Carers/Parents X Timeframe September onwards Partners X SLT Lead Linda Currie HSCP Staff X Other Leads IJB/SPG/LPG Activity completed Yes No X Major Service Change Yes No X 3. Unpaid Carer Survey Purpose Audience (x) Engagement Method Engagement Specification completed We would like to take the opportunity to review the work undertaken during the Carers Strategy 2024- 2027 on an annual Service Users We will promote the survey to colleagues and partners from a range of stakeholders, including the HSCP, Social Media, Living Well Networks, Carers Organisations Communications, and Yes X No Carers X Timeframe October Partners X SLT Lead Linda Currie HSCP Staff X Other Leads IJB/SPG/LPG Activity completed Yes No X
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11 basis with Carers in Argyll & Bute. Education to reach unpaid Carers in Argyll & Bute We will work alongside Carers and Carer Organisations to produce the questionnaire We will work with Carers, Carers Organisations, third sector organisations, charities, and HSCP Comms in raising awareness and encouraging participation in the survey. Major Service Change Yes No X 4. HSCP Island Strategy Engagement Purpose Audience (x) Engagement Method Engagement Specification completed Receive feedback on the strategy including priority areas Service Users X Various: Circulate Webinar with draft strategy and questionnaire to Community Councils, Staff providing services to the Islands), appropriate other community groups; briefings to elected members Yes No x Carers/Parents X Timeframe ongoing Partners X SLT Lead Kristin Gillies HSCP Staff X Other Leads Anke Roexe IJB/SPG/LPG X Activity completed Yes No X Major Service Change Yes No X 5. Budget Preperation Purpose Audience (x) Engagement Method Engagement Specification completed Involve key stakeholders in the budget planning process Service Users X Multiple targeted to the stakeholder with information, communication and engagement methodology chosen as per the task completion required Yes X No Carers/Parents X Timeframe ongoing Partners X SLT Lead James Gow/Charlotte Craig
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12 HSCP Staff X Other Leads Heads of Service IJB/SPG/LPG X Activity completed Yes No X Major Service Change Yes No X 6. Locality Planning Groups Purpose Audience (x) Engagement Method Engagement Specification completed Point of reference and planning groups Service Users X The LPG’s are an identified part of the IJB governance specified as point of reference groups. After operating for nearly two years the LPG’s are undergoing a review to establish function and new terms of reference. Yes No X Carers/Parents Timeframe ongoing Partners X SLT Lead Charlotte Craig HSCP Staff X Other Leads IJB/SPG/LPG X Activity completed Yes No X Major Service Change Yes No X 7. Joint Strategic Plan Purpose Audience (x) Engagement Method Engagement Specification completed Receive feedback on the strategy including priority areas Service Users X Various and not confirmed yet: Advertise Webinar with draft JSP priorities and online form for feedback for public and staff; briefings to elected members; Yes No x Carers/Parents Timeframe ongoing Partners X SLT Lead Kristin Gillies HSCP Staff X Other Leads Anke Roexe IJB/SPG/LPG X Activity completed Yes No X Major Service Change Yes No X
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13 1. Raise awareness of the MAT standards Purpose Audience (x) Engagement Method Engagement Specification completed Raise awareness of the MAT standards Service Users Webinar held to provide a “Meet the MAT Standard 8 Team”, case studies informing participants of how MAT standards are delivered through a wide range of services and opportunity for Q&A Yes X No Carers Timeframe End of June 2024 Partners x SLT Lead Alison McGrory HSCP Staff x Other Leads IJB/SPG/LPG Activity completed Yes X No Major Service Change Yes No X 2. Community Link Working Purpose Audience (x) Engagement Method Engagement Specification completed Community Link Working Service Users Awareness raising of CLW service via promotion of CLW report. Engagement with remote and rural GPs to identify next steps for the service Engagement with existing service GPs to gather views on service Yes X No Carers/Parents Timeframe Until December 2024 Partners X SLT Lead Alison McGrory HSCP Staff X Other Leads Jenny Dryden/ Rory Munro IJB/SPG/LPG x Activity completed Yes No X Major Service Change Yes No X 3. Living Well Networks Purpose Audience (x) Engagement Method Engagement Specification completed Engaging with the community and Service Users X Living Well networks are hosting community engagement events Yes No X Carers X Timeframe End of 2024 PUBLIC HEALTH
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14 services via Living Well Network community events Partners X throughout 2024, attended by a wide range of community members and partners. These are locality based and have the purpose of sharing information, networking and gathering feedback on topics specific to each locality SLT Lead Alison McGrory HSCP Staff X Other Leads Living Well Network Coordinators IJB/SPG/LPG Activity completed Yes No X Major Service Change Yes No X 4. Sexual Health Promotion Purpose Audience (x) Engagement Method Engagement Specification completed Sexual health Provide ongoing support to the prevention of poor sexual health outcomes Service Users X Engaging with young people to identify their concerns – various methods Promoting services such as condom provision Engaging with school health team and education to identify required support Working with group to start developing a young person's sexual health strategy Working to engagement community engagement e.g. with Planet Youth Yes No X Carers/Parents X Timeframe End of 2025 Partners X SLT Lead Alison McGrory HSCP Staff x Other Leads Heather McAdam IJB/SPG/LPG Activity completed Yes No X Major Service Change Yes No X 5. Smoking Cessation Purpose Audience (x) Engagement Method Engagement Specification completed Smoking cessation Promotion of the smoking cessation service to the public and partners. Service Users X No smoking day. Advisors will run stalls in various places including GP surgeries, supermarkets and community hospitals. Advisors have attended living well network events to promote the service. No smoking day press release – press release and social media Yes No X Carers/Parents X Timeframe End of 2025 Partners X SLT Lead Alison McGrory HSCP Staff x Other Leads Rory Munro IJB/SPG/LPG Activity completed Yes No X
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15 comms to promote the service in line with no smoking day Major Service Change Yes No X 6. Mental Health and Suicide Prevention Purpose Audience (x) Engagement Method Engagement Specification completed Mental health awareness and suicide prevention. Improving the public's understanding of mental wellbeing practices, recognition of suicidal ideations, available help-seeking options, national and local services, first aid, suicide prevention, self-help strategies, and self-harm awareness training provision. 1. Direct face-to-face contact in the community: “Ask, Tell, Save Life” workshops; - self-harm awareness workshops by Penumbra; ASIST, SMHFA and Youth First Aid training provision. 2. Mediated contact through the internet and media. 3. Contact through events organised by local charities, close collaboration with third sector. 4. Discussions with managers in the workplace, workforce engagements. Yes X No Carers/Parents X Timeframe End of March 2025 Partners X SLT Lead Alison McGrory HSCP Staff x Other Leads Olena Mishanina IJB/SPG/LPG Activity completed Yes No X Major Service Change Yes No X 7. ADP Whole Families Framework Purpose Audience (x) Engagement Method Engagement Specification completed To support the implementation of the Whole Families Framework. To raise Service Users 1. Direct face-to-face and online contact at two events in Inveraray in September. 2. Meetings with the workforce Yes X No Carers/Parents X Timeframe End of March 2025 Partners X SLT Lead Alison McGrory HSCP Staff x Other Leads Laura Stephenson
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16 awareness of the framework and support community assets deliver support for families. IJB/SPG/LPG 3. Meetings with stakeholders Activity completed Yes No X Major Service Change Yes No X 8. ADP Health Needs Assessment Purpose Audience (x) Engagement Method Engagement Specification completed To carry out a health needs assessment for the Alcohol and Drugs Partnership People engaged with substance use services X A range of engagement methods will be used. The final plan is not completed but is most likely to include surveys, semi structured interviews and focus groups Yes No X People not engaged with substance use services. x Timeframe End of March 2025 Carers/Parents X SLT Lead Alison McGrory Partners x Other Leads Laura Stephenson HSCP Staff x Activity completed Yes No X IJB/SPG/LPG Major Service Change Yes No X 9. ADP Strategy Development Purpose Audience (x) Engagement Method Engagement Specification completed To develop an Alcohol and Drugs Partnership Strategy Refresh which is relevant to Service users X 1. Direct face-to-face contact in the community and conduct semi structured interviews. Yes X No People not engaged in SU services X Timeframe End of March 2025
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17 national and local needs over the next two years. Carers/Parents X 2. Attend relevant meetings with the workforce to ask questions. 3. Hold focus group discussion. : SLT Lead Alison McGrory Partners X Other Leads Laura Stephenson HSCP Staff X Activity completed Yes No X Third Sector Staff X Major Service Change Yes No X 10 ADP young people health improvement: Daniel Spargo Mabbs Programme Purpose Audience (x) Engagement Method Engagement Specification completed To engage with service providers and community members and raise awareness of the harms associated with drug use. To better inform people of the dangers a tools to help keep young people safe. Service Users 1. Direct face-to-face contact in the communities of Helensburgh and Oban through drama and workshops. Yes X No Carers/Parents X Timeframe End of October 2024 Partners X SLT Lead Alison McGrory HSCP Staff X Other Leads Sarah Marquis IJB/SPG/LPG Activity completed Yes No X Major Service Change Yes No X 11 ADP MAT Experiential Programme Purpose Audience (x) Engagement Method Engagement Specification completed Service Users X Yes X No
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18 To engage with people with living and lived experience of alcohol and drug problems both within and out with substance use services. To engage with families affected by alcohol and drugs. To engage with substance use service providers. Engagement is part of MAT standard requirements to feed into national reporting against implementation of the MAT standards. To further inform Argyll and Bute’s plans for MAT development. People not engaged in substance use services X 1. Direct face-to-face contact in the community with semi structured interviews. 2. Telephone interview. 3. Surveys 3. Case Study focus Timeframe End of March 2025 Carers/Parents X SLT Lead Alison McGrory Partners X Other Leads Laura Stephenson HSCP Staff X Activity completed Yes No X IJB/SPG/LPG x Major Service Change Yes No X 12 Planet Youth young people health improvement Purpose Audience (x) Engagement Method Engagement Specification completed To engage with young people, families and communities to implement the Planet Youth Icelandic model for prevention of Community X 1. Engagement events for schools and communities within the five schools signed up to Planet Youth. 2 Electronic Surveys with young people. Yes X No Young People X Timeframe End of March 2025 Carers/Parents X SLT Lead Alison McGrory Partners X Other Leads Sarah Marquis HSCP Staff X Activity completed Yes No X
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19 alcohol and drugs and promote healthier lifestyles and healthy supportive communities.. Major Service Change Yes No X