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Argyll and Bute Council · 25 September 2024
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˜°˜˛˝˜°˜˙
Argyll & Bute Child Poverty
Action Plan Review

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Argyll and Bute Child Poverty Action Plan Review 2023-2024
Contents
Foreword 2
Introduction 3
Engagement and Listening 7
Transport and Poverty 10
Data Programme Work 16
The Promise and Whole Family Support 21
Early Years Supports 23
Key Areas of the Plan:
A. Increasing Income from Employment and Earnings 27 
B. Increasing Income through Benefits 47
C. Cost of Living 57
D. Helping Families in Other Ways 74
E. Other Planned Work 78
Appendix 1 
The  Local  Government  Benchmarking  Framework: 79 
Plans that  the  Child  Poverty Action  Plan 
Appendix 2 
2023-2024  aligns to  80
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Foreword  
As we present our Child Poverty Action Plan Review 2023-2024, we look back on a
year that has seen upheaval and challenges. War in the Ukraine and Palestine has
placed children in the middle of dangerous and traumatic events. Haiti, Mali, Sudan,
South Sudan and the Occupied Palestinian Territories are the countries with the
highest levels of hunger. Climate change has also contributed to a number of
destructive natural events. All of these impact on our economy and how we view the
World around us. This is particularly the case for our children, many of whom are
still recovering from the impacts of covid19 and lockdown. We recognise that we
need to work alongside them to make positive change and plan for the future.
Child poverty is a keystone issue across Argyll and Bute. Our vision for a successful,
vibrant Argyll and Bute with a growing population and a thriving economy, and our
Health and Social Care aim that people live longer, healthier, independent lives will
not be met in a context where children are disadvantaged. Early life chances are
strongly correlated with lifetime achievement and health. Adverse childhood
experiences correlate with poor health outcomes and social harms for the individual
and wider society. Our children today are the future of Argyll and Bute.
New statistics published on 6th June 2024 state that more than one in four children
remain in relative poverty in over half of Scotland’s new Westminster constituencies.
The statistics, produced by Loughborough University for the End Child Poverty
Coalition show that child poverty rates vary across Scotland and that Argyll and Bute
saw a small increase of 2.8% to 23.5%; below the Scottish average of 24% and the
UK average of 30%. The report concludes that reducing child poverty in local areas
will rely not only on targeted action but also action at a national level.
Whilst we only have a limited ability to affect change at a national level, we continue
to believe that it is paramount that action is taken at the local level. This means not
only tackling the three drivers of poverty (income through employments, income
through benefits and the cost of living), but looking at the impacts of poverty and
working to reduce those harms.
This year Argyll and Bute became the first Council in Scotland to declare a housing
emergency in June 2023, to be followed by other Councils and, eventually the
Scottish Government itself. In October 2023, the Council launched two surveys
asking for views on housing from the community and businesses. In total, the
Council received 688 responses to the community and 72 responses to the
workforce survey, indicating that most of the respondents (92%) felt their
communities were negatively impacted by the housing shortage. A Housing
Emergency Summit was held in November 2023, bringing together 90 partners from
public, private, third and community sectors who pledged their support to take
decisive and bold action to address the housing emergency.
In Argyll and Bute we work with our communities and try to ensure that everyone’s
voice is heard. We are delighted that United Nations Convention on the Rights of
the Child (Incorporation) (Scotland) Act is now law and will help to ensure children
have a voice.
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the  United  Nations Convention  on  the  Rights of  the  Child  (Incorporation) (Scotland)
Act  2024 
Engagement  with  communities,  including  children  and  young  people  across Argyll 
and  Bute  have  indicated  that:  Transport  Infrastructure,  Housing  and  Community
Wellbeing  were  the  three  areas considered  to  be  the  most  important.  Going  forward
it  is our strategy to  concentrate  on  these  areas and  they will  be  key in  our new 
Outcome  Improvement  Plan.  
https://www.argyll-bute.gov.uk/sites/default/files/2024-03/ABOIP%202024-2034.pdf
Our Child  Poverty Action  Plan  Review  2023-2024  showcases some  of  the  work of 
key organisations,  both  statutory and  third  sector,  across Argyll  and  Bute,  to  tackle 
child  poverty.   We  applaud  their work and  the  work of  our communities and  our
incredible  staff  who  look to  support,  advise  and  empower people  who  are 
experiencing  the  impacts and  costs of  poverty.       
Evan Beswick Pippa Milne Fiona Davies
Chief Officer (Interim)
Argyll & Bute Health &
Chief Executive
Argyll and Bute
Chief Executive Officer
NHS Highland
Social Care Partnership Council
Chair, Strategic
Children’s Group
Introduction 
Reasons  for  the  Review 
In 2017 the Child Poverty (Scotland) Act came into force as an attempt to put in
place measures that would reduce the concerning increase in child poverty, both on
a national and local level. To evidence the need for such action the Scottish
Government commissioned research which found that by 2030/31, if no action was
taken, it was estimated that 38% of children would be in relative poverty, 32% of
children would be in absolute poverty, 17% of children would be in combined low
income and material deprivation and 16% of children would be in persistent poverty.
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Targets for 2030  are: 
•  less than  10%  of  children  live  in  relative  poverty  (relative  poverty is less than  60% 
of  average  household  income  for the  year taking  account  of  the  size  and 
composition  of  the  household); 
•  less than  5%  of  children  live  in  absolute  poverty  (absolute  poverty is less than 
60%  of  average  household  income  for the  financial  year beginning  1  April  2010); 
•  less than  5%  of  children  live  in  combined  low  income  and  material  deprivation 
(low  income  is defined  as less than  70%  of  average  household  income  for the 
year,  material  deprivation  is when  families are  unable  to  afford  three  or more 
items out  of  a  list  of  basic necessities); 
•  less than  5%  of  children  live  in  persistent  poverty (persistent  poverty is where  a 
child  has lived  in  relative  poverty for three  out  of  the  last  four years). 
Despite  having  a  national  child  poverty rate  of  (24%),  below  the  UK average  (30%),  it 
currently appears unlikely that  targets will  be  met.   However recent  figures do  not  yet 
fully reflect  the  impact  of  measures such  as the  Scottish  Child  Payment.   It  is clear
that  considerable  action  needs to  be  taken  both  on  a  national  and  local  level  to  make 
a  real  and  lasting  impact  on  the  level  of  child  poverty.      
The 2017 Act set four targets relating to ending child poverty, which the Scottish
Government committed to trying to achieve by 2023 - 24 and 2030; these are all
measured after housing costs are deducted. The targets for 2023 - 24 are:
• Less than 18% of children are in relative poverty;
• Less than 14% of children are in absolute poverty;
• Less than 8% of children are in combined low income and material
deprivation;
• Less than 8% of children are in persistent poverty.
Our  Vision 
This review  is also  where  we  in  Argyll  and  Bute  show  what  actions we  are  taking  to 
tackle  child  poverty and  how  well  we  work together to  achieve  our vision  of  no 
children  living  in  households affected  by poverty  and  deprivation. 
We  want  an  Argyll  and  Bute  where  no-one  lives in  poverty.  Everyone  should  be  able 
to  achieve  their potential  and  feel  healthy,  happy and  valued.  We  want  to  be  a  place 
where  everyone  understands that  tackling  poverty  is a  shared  responsibility.  We 
believe  that  if  we  act  locally,  and  in  partnership,  we  can  make  a  difference. 
Poverty is often  characterised  by exclusion;  Sociologist  Peter Townsend  said  this
means being  unable  to  access “those  diets,  amenities,  standards,  services and 
activities which  are  common  or customary in  society.”  We  therefore  believe  that 
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relative poverty, which calculates whether households are below 60% of the
contemporary median, is a useful indicator of current living standards.
Figures published by the Scottish Government on 21st March 2024, show that
relative and absolute child poverty fell between 1994/95, when data collection began,
and 2011/12. Since then, relative child poverty gradually increased a little for a few
years, but in recent years, both relative and absolute child poverty have shown little
change at a level higher than the targets. Child material deprivation has been
measured since 2004 and persistent poverty since 2010. Material deprivation has
changed very little at a level slightly higher than the interim target and, persistent
child poverty has remained broadly stable.
In Argyll and Bute, looking at the issue of child poverty in remote, rural and island
places is key. The Scottish Government’s report, ‘Poverty in Rural Scotland’
published in December 2021 states that that living expenses for those living in rural
and island areas in Scotland are higher than for those living in other geography
types.
The Poverty Alliance Report: Inquiry into Poverty in Rural Scotland; Cross Party
Group in the Scottish Parliament on Poverty; May 2024, found that there is a
complexity and interconnectivity of a range of policy problems facing rural Scotland
generally. All of these create challenges for those in rural communities who are on
low incomes or at risk of poverty.
Common  threads in  submissions received  were: 
•  The  additional  cost  of  living  faced  by rural  communities is a  distinctive  feature 
of  rural  poverty and  is not  currently reflected  in  general  policy or in  anti-
poverty policy;  
•  The  two  most  significant  drivers of  additional  costs are  transport  and  energy;  
•  Cost  of  living  pressures combined  with  the  challenges of  geography create 
additional  barriers to  accessing  public services and  we  heard  that  access to 
childcare  rurally is a  particular concern. 
The  Report  also  said:  
For people  living  in  rural  Scotland,  transport  is the  most  significant  additional  cost 
compared  to  people  living  in  urban  areas,  amounting  to  an  additional  £50  per week. 
Research was conducted on the Minimum Income Standard in Rural Scotland in
2016 and more recently updated in 2020/21 in relation to understanding fuel poverty.
This research found that.
• The budgets that households need to achieve a minimum acceptable living
standard in remote rural Scotland are typically 10-40 per cent higher than
elsewhere in the UK.
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• These premiums are most modest for pensioners and greatest for single
people and families supporting children.
• For households living in the most remote island locations, too far from towns
to make regular shopping trips and those relying on heating oil in older
homes, additional costs can be even greater than 40 per cent.
When looking at child poverty we can also see that certain priority groups also
continue to be at a higher risk of poverty, wherever they reside. 
A bar chart  showing  what  groups are  most  at  risk of  poverty 
We  have  found  that the  following  actions  are  key  to  creating  change  and 
tackling  child  poverty  across  Argyll  and  Bute. 
• We need to listen to what people are telling us about what matters to them
and what needs to change. Key issues raised here would include transport,
energy costs and the cost of living premium paid by those living in remote,
rural and island places.
• Developing effective data that will allow us to identify those requiring support
and focus resources on them.
• Working together to make the most of our resources and identify new
opportunities, like the Flexible Food and Fuel Fund. Identifying what works
and where the gaps are. Statutory must work with third sector and value each
other.
• Signposting service users to other agencies and promoting a “no wrong door
approach”.
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A  graphic  version  of  the Child  Poverty  Action  Plan. 
• Advice services are key to ensuring that people get what they are entitled to
and are visible when they are in difficulty and require help.
• Training for staff is important, both to help them understand poverty and how
to support people. An example of this is the Money Counts training that is
available across Highland and Argyll and Bute.
Engagement and  Listening 
This year consultation and co-production has been going on with children and young
people in relation to key issues like children’s rights and child poverty. This has
included talking to children and young people in schools and other key groups like
Youth Voice and Young Carers. With child poverty we have been asking them about
the child friendly “Plan on a page” and their ideas for other things we might do.
Pupils from Dalintober Primary School,  Parkland  School,  Hermitage  Academy and 
the  Youth  Voice  Group  that  included  Rothesay JC,  Oban  HS & Campbeltown  GS
said: 
Likes 
They liked  the  way the  plan  is laid  out  and  the  colours it  comes in,  including  the  way
colours are  used.   They approved  of  the  way it  was laid  out  into  sections and  the  fact 
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that it could be broken into those sections for separate use. They felt that this was a
better way for children and young people to access the child poverty plan. They
thought the text on the My Tribe bit was too small.
Things  That Are  Happening  That They  Liked: 
• Child disability payments is important,
• Food banks,
• School clothing banks,
• School Lunches,
• Breakfast Clubs.
Things  They  Would  Like  to  See: 
•  Health  e.g.  prescriptions minor ailments service 
•  Services for young  people  in  the  community –  perhaps around  mental  health 
•  They would  like  to  see  free  school  lunches for P1-7 
•  Money for school  lunch  doesn’t  allow  people  to  have  a  snack.   It  would  be 
good  to  support  snacks 
•  Personal  hygiene  stands or packs that  could  be  in  school  for young  people  to 
access such  as soaps,  toothpaste,  shower gel  etc. 
•  Resource  exchange  in  schools where  course  books could  be  handed  in, 
pencils etc. 
•  Some  schools have  book fairs and  combine  this  with  a  book swap/book
donations 
•  Keeping  you  house  warm 
•  Out  of  school  check-in  in  opportunities. 
These ideas and views help us to know what is working and where there are gaps
that are felt by children, young people and their families. In the coming year these
ideas will be looked at with a view to seeing what can be developed and taken
forward. Children and young people will be involved in this process.
Taking  Action  on  Rural  Poverty  
Taking Action on Rural Poverty is a three year project led by the Poverty Alliance
and funded by the Robertson Trust. It runs from September 2023 – August 2026. In
Argyll and Bute it is led by Becky Hothersall, Development Officer. The Council and
the Third Sector Interface forms a key part of an oversight group with the Poverty
Alliance to oversee progress of the TARP Project. The Council will share learning
through its multi-agency Financial Inclusion and Advice Group and other channels
and will seek to embed TARP’s findings in its work.
The core aim of TARP is to develop new ways of addressing rural poverty in
Scotland by reducing the rural poverty premium – the extra costs that people living
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on  a  low  income  and  in  a  rural  area  incur when  accessing  goods and  services.  To 
help  address the  root  causes of  the  rural  poverty premium and  deliver sustainable, 
long-term change.   
To  deliver this aim,  the  project  has the  following  objectives:  
 
  
1.  To  support  people  with  direct  experience  of  poverty and  trauma,  community and 
voluntary organisations,  the  private  sector and  public bodies to  collaborate  to 
address the  poverty premium.    
2.  Connections and  collaboration  between  rural  orgs are  increased  and 
strengthened  as community and  voluntary organisations are  supported  to 
network and  undertake  anti-poverty advocacy work.  
3.  Learning  about  change  in  taking  a  participatory approach  to  tackling  the  rural 
poverty premium.  
With  an  assets-based  and  trauma-informed  approach,  the  project  will  build  on  the 
strengths of  stakeholders in  rural  communities to  create  new  responses to  poverty in 
Scotland.  There  are  five  activity areas:   
1.  Engagement  of  people  with  experience  of  poverty and  trauma  
2.  Networking  and  advocacy activities  
3.  Test  of  change  pilots  
4.  Evidence  on  Rural  Poverty  
5.  Learning  about  change   
The  Theory of  Change  is that  by working  with  local  people  and  partners TARP  will 
identify practical  changes that  can  reduce  the  rural  poverty premium.  The  Poverty
Alliance  will  advocate  with  others for the  local  and  national  change  that  supports that 
reduction. 
The  United  Nations  Convention  on  the  Rights  of the  Child  (Incorporation)
(Scotland) Act 2024 
The Argyll and Bute Implementation Group received monies from the UNCRC
Innovations Fund for a number of events that will bring children and young people
together to learn more about their rights and celebrate the new act bringing those
rights into law. Some events, connecting rights to events or activities, have already
taken place, for example a rural sports day involving 6 primary schools at
Rhunahaorine Primary School and Tighnabruaich Primary School ran a community
event looking at Cleaner Seas. Others are planned including an LBTQ day of
workshops and celebration. In addition children and young people are coproducing
awards and events to help staff understand children’s rights and others are working
with a graphic artist to design a graphic version of our children’s Rights Plan.
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Transport  and  Poverty 
In its briefing: “Transport Poverty a Public Health Issue” 2024, Public Health
Scotland said that:
Transport is essential for our health. It is one of the building blocks of good health
and wellbeing and enables access to the other building blocks. Sustainable transport
not only provides access to the building blocks of good health but also provides
opportunities for physical activity and reduces the harms to health from motorised
vehicles. These include pollution, road traffic collisions, community severance and
greenhouse gases, which are responsible for global warming and climate change.
Not everyone has the same transport options. Transport poverty, the term used to
describe the lack of transport options, has important health and social implications
because it means not everyone has equal access to the building blocks of good
health.
This document goes onto suggest that the 5 dimensions of transport poverty can be
seen as: Safe; available, reliable, affordable and accessible.
Transport poverty has been identified as contributing to child poverty and this is
particularly the case in local authorities that have remote, rural and island places.
The report, “Inquiry into Poverty in Rural Scotland”, May 2024, by the Poverty
Alliance and a cross party group in the Scottish Parliament on poverty noted that:
For people living in rural Scotland, transport is the most significant additional cost
compared to people living in urban areas, amounting to an additional £50 per week.
The submissions we received highlighted transport as a significant issue in rural
Scotland, particularly for those living on low incomes.
Argyll and Bute has both, including 23 populated islands; along with this it has five
small towns that are spread widely over an area of 690, 946 hectares and is,
geographically, the second largest local authority area in Scotland. Argyll and Bute
has the fourth sparsest population of the 32 local authorities, with an area population
density of 0.12 persons per hectare. This compares to a Scottish average of 0.70
persons per hectare (Mid-2021 Population Estimates). There are 2,583 km (1,617
miles) of roads in Argyll and Bute, 4.5% of Scotland’s total road network (Scottish
Transport Statistics 2021). Spending on car fuel is higher in rural areas. Around
50% of rural residents spend over £100 a month on fuel compared with 39% of
people in the rest of Scotland. (Scot. Gov. Rural Scotland Key Facts 2021).
Ferries play a crucial role in transport within Argyll and Bute and hence cost
changes, weather, cancellations and breakdowns are factors that can make planning
journeys problematic. Cost and unreliability can add to the challenges around setting
up and running businesses, recruiting and getting materials in, and finished products
out. Hence Argyll and Bute, whilst it has a higher than average number of self-
employed people, it does not have an industrial base; Argyll and Bute’s economy is
predominantly service-based. The Council and the Health Board are amongst the
biggest employees, along with Forestry, Tourism, Farming and Fisheries.
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Over 87% of employee jobs in the area are provided within the service sector (Office
Business Register and Employment Survey 2018). Argyll and Bute has relatively
high levels of employment in agriculture and fishing, and low levels of employment in
manufacturing and finance. Unemployment rates in Argyll and Bute are below the
national average. However more employment is seasonal and in low paid areas
such as the Tourist sector.
Service industries employ a larger percentage of women and this will have particular
impact on single parent families which are more likely to be led by women; the
gender pay gap adds to this factor. The costs of travel and perhaps the need to own
a car can be particularly difficult for single parent families in remote, rural and island
places.
The Scottish Government has recognised that special challenges faced by local
authorities that are, or have, island places and has set up the Islands Transport
Forum, delivered as a standing agenda item at the Islands Strategic Group (ISG),
and chaired by the Minister for Transport.
The remit of the Forum is to consider strategic transport issues affecting Scotland’s
islands. The purpose is to facilitate proactive engagement and collaboration on
supporting island resilience and to enable a more strategic, partnership approach to
improving the economic, social, and cultural development of islands in relation to
transport.
In  October 2023  the  Islands Transport  Forum identified  key areas for discussion: 
•  Local  authority operated  ferry services; 
•  The  lack of  resilience  in  the  ferry network and  current  maintenance  issues; 
•  The  significant  impact  of  tourism on  the  transport  network; 
•  Reduction  of  usage  of  air service  due  to  declining  population  and  reduced  use 
for NHS; 
•  Concern  over current  level  of  Loganair service  and  long  term viability as
company is up  for sale; 
•  Rural  public transport  services. 
The  Scottish  government  and  the  Islands Strategic Group  recognise  that  food  and 
fuel costs are normally higher on islands due to transport issues and that this has
been exacerbated further by the cost of living crisis. In 2023 Scottish Government
has provided an additional £1 million in the current financial year to be delivered
through the Islands Cost Crisis Emergency Fund to support islanders facing high
fuel, food and energy costs in order to help meet cost of living pressures. This
funding builds on the 2022/23 £1.4 million Island Cost Crisis Emergency Fund, which
was developed specifically to recognise and tackle the challenges faced by island
communities. Measures such as the Fuel Insecurity Fund and the Winter Heating
Payment offered some support for those experiencing fuel poverty on our islands
where older, poorly insulated housing stock is a factor.
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“Engagement and consultation across Argyll and Bute has shown that people are
concerned about transport issues and want them to be considered a priority. In 2023
Argyll and Bute Community Planning Partnership consulted on its next Local
Outcomes Improvement Plan (LOIP) which will be a ten year plan running from 2024
to 2034. A group supporting young people with a disability worked with the
Community Development Team to adapt the consultation to be suitable for them. 18
youth groups were contacted and there was a high level of response to requests to
engage using a pictographic survey form. Schools also took part. Over 40
community groups also participated and participants were asked to give their views
and to consider 7 themes and choose 3 which they thought should be the top
priorities in the plan; they could also choose to add their own 3 choices. The themes
were drawn from community planning partners’ strategic plans and through recent
community engagement exercises conducted during and immediately prior to the
onset of the pandemic. Those suggested were: Climate Change, Community
Wellbeing, Digital Inclusion, Diverse Economy and Skilled Workforce, Financial
Inclusion, Housing and Transport Infrastructure.
Overall,  the  top  3  priorities chosen  by the  1,978  participants were: 
•  Transport  Infrastructure, 
•  Housing, 
•  Community Wellbeing. 
In  addition,  feedback from staff  from Young  Carers  Centres  in  Argyll  and  Bute 
demonstrate  the  difficulties caused  by transport  challenges in  rural  areas and  how 
they impact  on  the  lives of  children,  young  people  and  their families.     
We  have  a  few  families that  want  to  attend  clubs /  trips etc.  to  have  respite  /  support 
but  we  are  struggling  to  find  a  solution  in  how  to  support  them with  this.  The  local 
buses don’t  run  at  suitable  times,  parents are  unable  to  bring  them in  and  out  to 
clubs for various reasons – no transport, poor mental health, family commitments
etc. We have tried one of the 2 local taxis, the first - the lady only runs it herself and
is unable to commit to regular pickups, the second we have not yet been able to
have a discussion with.
Mid Argyll Youth Development Service (MAYDS) don’t have enough staff to commit
weekly as well as the fact we have young people over quite a wide area that are
having difficulties attending due to transport. These areas are Lochgilphead,
Ardrishaig, Tarbert and Kilmichael Glassary and then with any respite trips there
would be difficulties as far down as Kintyre area.
I am aware that transport causes difficulty in other areas for children/young
people/families in accessing opportunities for clubs/groups/respite/leisure
The importance of transport costs and other issues to people was also highlighted
this year by early discussions of the Poverty Alliance’s Cost of Rural Living Panel in
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Argyll and Bute, as part of their Taking Action on Rural Poverty Project. Panel
members all have experience of living on a low or unstable income, or of high costs
related to living in a rural area. They are exploring the key issues affecting their costs
of living and the kinds of practical change that could help. Some of the key emerging
issues across the themes of costs, barriers and solutions include:
1.  Issues  related  to  the  cost of transport 
• High cost of transport in rural Scotland limits access.
• Knock-on impact of longer travel times, for example, requiring childcare for
longer periods.
• Travel costs from islands to mainland to work.
• Irregular train services necessitates spending money being out all day - extra
costs of food/somewhere to go.
• No Young Scot discount on ferries, [N.B. extension of the National Ferry
Concessionary Scheme to under 22-year-old island residents has recently
been announced as part of the Fair Fares Review].
• Costs relating to travelling by car including upfront cost of buying a car, petrol
costs, high distances to travel to get cars repaired, and the high cost of
insuring a car for younger people.
• Car transport on ferries expensive.
• Issues were also raised about transport in the context of access to healthcare,
including the cost of travelling to appointments, particularly when they are
scheduled long distances from home (for example, an appointment being in
Paisley when it could have been in Oban).
• Cost of transport limiting access to food and other essentials, including the
cost of extra travel to access cheaper shops, Halal meat or allergen-free food.
2.  Wider  Transport Barriers 
• Timetable limitations create issues. For example the bus and train between
Oban-Taynuilt leave at same time, resulting in half as many options.
• Issues related to service limitations including no busses on a Sunday and
limited services during school holidays.
• Individuals in remote areas highlighting absence of any services in their area,
necessitating access to a car.
• Lack of service linking main towns (e.g., Dunoon and Helensburgh).
• Surcharges on deliveries are common and some companies will not deliver
goods to parts of Argyll and Bute, resulting in greater need to travel).
• If roads are closed (e.g. after landslips) some communities may have no
access to food.
3.  What change  would  we  want to  see? 
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Additional  services  or  options 
• More services/options, including increasing the number of buses.
• Add new public transport routes.
• Car sharing/car pool (short hires).
• More competition to provide services.
Subsidies
• Unpaid carers should be able to access NEC bus pass; reduced taxi rates.
• Discounted ferry travel for residents.
• Discounted fuel for rural areas.
• Make electric vehicles more affordable for people living in rural areas.
Healthcare-related
• Video calls with consultants rather than a 6 hour round trip for a 10 min
appointment – avoid need for transport.
• Awareness within hospital systems of where people live - scheduling
appointments to allow travel, or checking whether can be done locally.
• More help for hospital appointments - some available: transport volunteers,
ambulance pick up etc. but always gaps (early appointments at weekends).
(People often wait years for these appointments).
Good examples – what helps?
•  NearMe  (virtual  health  appointments) work really well  where  appropriate  - but 
could  be  communicated  better. 
•  Free  bus passes make  a  huge  difference  for over-60s. 
•  Local  initiatives such  as the  Dalavich  WhatsApp  group  for lift  sharing. 
•  Community transport  volunteers and  Patient  Transport  Service  for healthcare 
appointments,  where  available. 
These  are  points raised  in  initial  discussions;  the  panel  will  further explore  transport 
and  other issues and  determine  their priorities for local  change.  These  emerging 
priorities will  be  used  to  help  select  a  practical  intervention  or “test  of  change” and
evaluate  its impact  on  reducing  the  rural  poverty  premium.  As the  group’s capacity
and  confidence  grows,  Taking  Action  on  Rural  Poverty will  also  look for and  support 
a  range  of  ways to  connect  people  with  lived  experience  to  strengthen  local  decision 
making. 
The Third Sector is playing a role in identifying and working to address transport
issues. The Oban, Lorne and Isles Living Well Network identified the following
actions:
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• Emergency Car spaces on Calmac ferries. There is currently a pilot scheme
on the Coll / Tiree route with 10% of car spaces being held back until 7 days
before a sailing.
• Near Me equipment has now been purchased for the Tiree, Coll and Iona
communities.
It was stated that a Network priority was Patient and Community Transport and that
they would continue to collect a list of transport challenges faced by people across
Oban, Lorne and the Isles. At a working Group meeting on 20/06/2023, the following
were agreed to be the main challenges across Oban, Lorne and the Islands:
• Timing of appointments in Glasgow or elsewhere;
• Patient Transport Bookings;
• Lower numbers of volunteers for third sector transport schemes;
• Challenges with raising funds for third sector transport schemes;
• Lack of a Dial a Ride or Ring and Ride service for Oban and surrounding
areas;
• Expense of attending repeated appointments including accommodation, food,
loss of earnings.
In May 2024 Argyll and Bute Council responded to Scottish Government’s Islands
connectivity Plan; they stated that Investment (in island transport) must be prioritised
to ensure that essential core services are provided to all communities.
This is just one of the points made by Argyll and Bute Council in its official response
to the Scottish Government’s Public Consultation for Islands Connectivity Plan (ICP),
which sets out a long-term vision of how ferry services, supported by other transport
modes, will be delivered and improved in the future.
As part of its response, the council also included the following key principles:
• Future ferry services must be promoted on the basis they are affordable,
reliable, and sustainable and offer a high-quality service that integrates with
other transport links.
• Communities should have a greater say in the development of timetables.
• Lifeline services should be funded with a clear identification of future needs.
Services must be future-proofed to allow the full economic potential to be
realised over time, and to ensure that any increase in fares does not
adversely impact the economy.
• Funding, fares and subsidy – funding of transport infrastructure and services
is a key barrier. Without adequate funding, we will see a continued contraction
of rural public transport services.
• Whilst the concept in principle for fixed links is welcome, more clarity is
needed on this. The council is about to commence works to replace Craignure
Pier and carry out associated shore side infrastructure, and a fixed link could
have a large impact on this. A fixed link to Mull, whilst bringing opportunities,
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would also have the potential to increase vehicular traffic on the existing
‘fragile’ road network.
• The council also highlighted the significantly important role that air services
play in supporting fragile island communities and expressed the need for a
national Scottish Air Services Review, similar to the Scottish Ferries Review.
As part of its strategy to combat rural transport issues, Argyll and Bute Council, in
March 2024, allocated £8 million pounds to this year’s roads’ reconstruction
programme, taking investment over the past 10 years to more than £80m. Using this
investment to focus on stopping deterioration, and where possible improve road
condition, has been a successful approach, according to an independent evaluation
of Argyll and Bute roads. The proposed schemes have been identified through the
council’s Roads Asset database, and the information collected from a SCANNER
survey that was carried out during the summer.
Another example of action taken to tackle transport issues is the “Transport-Active
Travel Apps provided by the Council. This web page provides information on best
ways to journey around Argyll and Bute and also combat climate change.
Better journeys | Argyll and Bute Council (argyll-bute.gov.uk)
#The NHS in Argyll and Bute also recognise the need to support patients travelling
from remote, rural and island places to appointments on the mainland and in
Glasgow and elsewhere.
https://www.nhshighland.scot.nhs.uk/your-services/related-services-and-
accessibility/travel-and-transport/financial-assistance-with-patient-travel/
Information and support is given to arrange and book transport and accommodation.
Where appropriate financial reimbursement is given for these costs. In extreme
cases patients may apply for expenses up front i.e. accommodation costs. They are
to submit the receipts to patient travel finance following their attendance at hospital.
There are also local funds available i.e. bump to birth and Islay and Jura sick
children's fund.
The NHS also use Near Me, online consultation and appointments to reduce the
need for travel.
https://www.nhshighland.scot.nhs.uk/your-services/near-me/
Data  Programme  Work  
The ICT service’s data programme has for some time been engaged in supporting
the Health and Social Care Partnership’s child poverty action plan. The general aim
has been to help combine datasets both from within and outside the council to gain
new insights on unmet financial need amongst A&B households. Over the past 6
months particular focus has been on the two specific work-streams described below.
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1.  Assessing  Usefulness  of CACI  Datasets 
Background: in December 2023, in response to sign-posting by the Improvement
Service, the HSCP and the Data Programme jointly made a bid for £17,000 from the
Scottish Government’s Child Poverty Action Fund for the purpose of assessing the
usefulness of commercial datasets available from a supplier called CACI. This bid
was successful and using the awarded funding in January 2024 delivery was taken
of three CACI datasets, each with a 12 month license:
a) CACI Paycheck Disposable Income – gives details of average household income
and certain expenditures, e.g. housing costs, down to census Output Area (OA)
level;
b) CACI Acorn – gives demographic group classifications at postcode level;
c) CACI Acorn Household – gives demographic classifications but at individual
household level. It classifies each household into one of 57 demographic slices,
which includes a financial dimension. For example, extracting from the Acorn
Household documentation:
Household Type 52: Struggling Owner Occupier Families
These couples and single parents mostly live in small terraced or occasionally
semi-detached houses, with typically 2 to 3 bedrooms. These properties are
usually at the lower end of the market for the area and most of these families will
be buying their home, although some may be renting from a private landlord.
Sometimes the accommodation will be cramped for the size of family. Household
incomes are generally around the average, so these families may be just coping
financially.
The council’s Welfare Rights Team
already do fantastic work helping raise household income through benefit
maximisation and lowering household costs, having achieved £4.45M in Client
Financial Gain in 23/24. Their work is based on existing referral channels which help
to address known unmet need. Our aim is to evaluate the usefulness of these CACI
datasets when combined with other data to surface and address as yet unknown
unmet need for households who have not yet reached out for support.
How then to surface unknown unmet need?
The Scottish Index of Multiple Deprivation (SIMD) is sometimes used by local
authorities and HSCPs and can have value, but is widely acknowledged to be not
quite granular enough. Taking for example the SIMD income ranks for data zones
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Figure  1:  SIMD  2020v2  Income  Rank for the  2011  Data  Zone  Helensburgh  & Rhu  – 
06 
A map  showing  Scottish  Index of  Multiple  Deprivation  (SIMD)  Data  Zones 
(DZs) in Helensburgh and Rhu in Figure 1 below, with data zones listed on the left
and mapped on the right.
At  SIMD  level  3  or 4  lower income  data  zones in  orange  stand  out  but  the  settlement, 
according  to  SIMD,  looks relatively affluent.   However,  by combining  SIMD  and  CACI 
Paycheck Disposable  Income  which  is available  at  Census Output  Area  (OA) level, 
so  more  granular than  DZ,  in  Figure  2  below  we  can  see  that  within  a  relatively high-
income-rank SIMD  DZ  (Helensburgh  West  & Rhu  –  06) there  is,  according  to  CACI, 
an  OA pocket  of  (relatively) lower income  households. 
Figure 2: Comparing the Disposable Income of Output Areas within a Data Zone
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This confirms what local awareness tells us, that given a DZ with a population of 735
people, having a single SIMD income rank for that DZ will “miss” smaller pockets
within the DZ that are relatively less affluent, as shown above.
Can this approach be scaled? – Yes, we can use PowerBI to essentially repeat the
process above for all 125 data zones in A&B. Note the difference between the green
and red income figures below:
Data Zone: Knapdale 01 Data Zone: Lomond Shore 04
Households (2020 estimate): 385
SIMD Income Rank: 6,273 out of 6,976
SIMD Overall Decile: 7th
Contains 7 Census Output Areas (OAs) on
map, with maximum OA Mean Disposable
Income according to CACI: £29,170 pa.
OA marked orange on map: S00094049
Households: 60 (16% of the data zone
total)
CACI Household Mean Disposable
Income = £13,590 pa.
Households (2020 estimate): 336
SIMD Income Rank: 5,758 out of 6,976
SIMD Overall Decile: 8th
Contains 7 Census Output Areas (OAs)
on map, with maximum OA Mean
Disposable Income according to CACI:
£34,460 pa.
OA marked orange on map: S00094339
Households: 48 (14% of the data zone
total)
CACI Household Mean Disposable
Income = £19,790 pa.
Table  1:  Finding  lower-income  Output  Areas within  higher-income  Data  Zones 
In  summary,  we  believe  the  CACI  Paycheck  Disposable  Income  data  will  help  better
understand  the  financial  pressures facing  A&B communities at  a  greater level  of 
detail  than  SIMD  alone.   That  said,  the  CACI  evaluation  process has had  mixed 
results when  looking  at  other aspects of  the  data: 
Questions asked of the CACI Data Interim Conclusions from the
Evaluation
Can we use the CACI data to explore
average income in A&B communities
at a level below SIMD Data Zones?
Yes, as demonstrated in table 1 above, it
has potential to give insight at Census
Output Area level.
Do CACI data on household costs
reflect the island / remote rural uplift
in living costs identified by Scottish
Government?
No, CACI acknowledge that their statistical
modelling of household income does not
include rurality factors.
Given 6% of A&B properties are
second homes, can the CACI data
distinguish them from standard
residential households?
No, CACI acknowledge that their datasets
cannot distinguish occupancy type at this
level.
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Do the proportions of CACI housing
costs, e.g. renters, mortgage payers,
etc., look correct when compared with
other data sources?
Partial. When compared to the Scottish
Household Survey, the percentage of
households indicated by CACI to be social
renting look approximately correct, but the
percentages for mortgage repayments and
private renters look too low both for A&B
and Scotland as a whole.
Do the demography classifications
given by Acorn at household level
appear accurate? (e.g. correctly
identifying “struggling owner occupier
families”, etc.)
Partial. It is clear that CACI do not have
actual data on all UK households, rather
they have representative data in certain
communities from which they extrapolate
those patterns to areas where they have
little or no data. In somewhat
homogenous urban areas this
extrapolation can work, but in more
heterogeneous rural areas the
extrapolation appears to become less
reliable.
Table  2:  CACI  Dataset  Evaluation:  Interim Conclusions. 
Table 2 above is a summary of the questions we’ve asked of the CACI data and
conclusions reached so far. Being able to understand average income levels in
communities at a lower level than SIMD for data zones is an advantage, but beyond
that the results, especially at household level, are mixed. The good news is CACI
themselves have been active partners with us in the evaluation process and so we
continue to draw their attention to anomalies found and they respond where they
can.
Next steps – to be able to use the CACI data to make a difference for households we
need to be able to use it to generate actionable insights for the Welfare Rights
Team. We’re currently negotiating with our Education Service for them to share with
us pupil UPRN (Unique Property Reference Numbers) from the Schools Education
Management System (SEEMIS) so that we can look for schools where there are
groupings of enrolled pupils living in these lower-income-OA-within-higher-income-
DZ per the examples in Table 1. Information Governance makes it difficult to point
the Welfare Rights Team to these households directly (although see work-stream 2
below), but if we can begin by identifying the schools where this is a factor then we
can have them try and maximise benefit uptake at those schools as a priority. A
Data Protection Impact Assessment has been completed to support this data sharing
request and it’s currently being reviewed by Education.
2.  Working  with  the  Improvement Service  (IS) and  SAVVI  on  Gateways  for 
Data  Re-use. 
With the aim of finding ways to re-use resident data collected for other purposes, e.g.
council tax, to identify unmet need, the Improvement Service’s Rural and Island
Child Poverty Support group engaged with an organisation called SAVVI (Scalable
Approach to Vulnerability Via Interoperability). SAVVI have expertise in information
governance and data protection legislation. Working together IS, SAVVI, Angus
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Council, Inverclyde and ABC are lobbying the Information Commissioner’s Office
(ICO) the DWP and SSS for permission through agreed legal gateways to re-use
client data.
Specific datasets in scope for the SAVVI initiative are:
a) Council’s Revenue & Benefits data:
• Crisis grant applications;
• Council Tax Reduction claims;
• Council Tax Arrears.
b) National datasets:
• DWP details of Universal Credit (UC) claims;
• SSS details of Scottish Child Payment claims.
Through a series of workshops SAVVIs experts and the three councils’ data
protection officers have drafted five data re-use proposals for submission to the ICO
covering the datasets above. The ICO are currently in the process of reviewing
these proposals.
In the meantime SAVVI are continuing discussions with the Cabinet Office and DWP
on how to progress requests around UC claims with them. Those discussions seem
promising, with consideration being given to amending UK legislation to facilitate
requests of this kind – although this wouldn’t be effective until 2026. The Cabinet
Office have also suggested an information session for the group on the Digital
Economies Act 2017 and how we might use it in the meantime.
IS have also been in discussions with the Convention of Scottish Local Authorities
(COSLA) about whether they would be willing to support the need for more resource
to take the SAVVI work forward (both in relation to child poverty and other policy
areas) which IS report have been promising.
The  Promise  and  Whole  Family  Support 
The promise, made by the Scottish Government following work done by the
Independent Care Review, to care experienced children and young people is built on
five foundations: family, voice, care, people and scaffolding. They show what's
important for any child to grow up loved, safe and respected. You can find out more
about The Promise here:
https://www.gov.scot/publications/keeping-promise-implementation-plan/pages/2/
Coupled with this was the vision and Principles of Holistic Whole Family Support to
promote consistent standards of practice across Scotland which will help to deliver
improved outcomes for children, young people and families. In Scotland, Family
Support is broadly understood to be a range of services to help families meet their
individual needs. The aim is to improve families' wellbeing by providing advice and
support to enable them to avoid crisis.
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The Scottish Government provides grant funding to the Argyll & Bute’s Children’s
Partnership through the Whole Family Wellbeing Fund (WFWF). The money is
designed to support work towards the Promise through innovative practice initiatives.
Current projects  which  are  supported  through  this  fund  are 
•  The  Family Placement  Team recruited  two  extra  staff  to  do  initial  and  full 
assessments on  Kinship  Carers.  Hence  speeding  up  this process.   This also 
allowed  for every Kinship  Carer to  have  an  allocated  Social  Worker.   
•  The  Throughcare  and  Aftercare  Team recruited  two  extra  staff  to  work with  young 
people  during  their care  and  aftercare  journey.   This has been  of  particular
importance  with  the  increasing  numbers of  young  people  coming  in  to  our care 
through  the  National  Transfer Scheme  for Unaccompanied  Asylum Seeking 
Children. 
•  The  Care  Experience  Health  Team was further developed.   Amongst  other things
this allowed  for the  CAMH’s Team to  have  formulation  meetings with  staff  from
the  three  residential  children  and  young  people’s houses (Shellach  View,  East 
King  Street  and  Dunclutha).   Developing  the  joint  work between  CAMHS and 
Education  to  support  families of  children  exhibiting  emotional  distress. 
In  addition  8  Foster Households have  received  training  from CAMH’s in  working 
with  troubled  children  and  young  people  and  are  supported  by them.   This came 
after listening  to  young  people  whose  message  was “stop  telling  us to  go  to 
CAMH’s.”  This has proven  a  very successful  way to  wrap  around  care 
experience  for children  and  it  currently supports  between  12  and  15  children  and 
young  people.   
•  A Trauma  Coordinator has also  been  appointed  and  this is proving  to  be  a  key
post  in  helping  to  further develop  the  trauma  informed  approach  that  all  our staff 
are  trained  in. 
•  Developing  the  joint  work between  CAMHS and  Education  to  support  families of 
children  exhibiting  emotional  distress has proven  to  be  very successful.   A Head 
Teacher for Care  Experienced  Children  and  Young  People  has been  appointed 
and  works across schools  to  support  and  listen  to  children  and  young  people  and 
advise  other education  staff  of  best  ways to  work positively with  them.     
In all of this it is recognised that the principles of whole family support must involve
all partners. Through the Third Sector Interface we are exploring how the third
sector in Argyll & Bute can be more efficiently in supporting children and their
families.
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Early  Years  Supports 
As we move forward we are interested in looking at how we can more effectively
utilise the sum of all the ring fenced and / or short term grants. Moving beyond the
funding silos which the grant structures have forced us into at the moment. There is
a willingness to do across HSCP & Council boundaries
Help  in  the  Early  Years 
Offering support and advice in a child’s early years is one of the most effective ways
of getting children and families off to a good start and engaging with issues that
might lead to child poverty. Importantly, in Argyll and Bute, there is a joined up
approach that sees health professionals both working together and referring on to
third sector and advice services. For example, Health Visitors and Midwives work
with Bute advice centre who help with assist with welfare, benefits and rights advice
and support. They also refer into the HELP Project, who work with young people
under 25-years-old in Dunoon and on Bute. The HELP Project work with young
people on issues like advice and support on issues such as housing, benefits,
employment and wellbeing. Another example would be the close working that takes
place with Bute Oasis, a local third sector organisation who have a food bank and
offer food packages and free clothing /baby equipment to the most vulnerable
families. Health Visitors will also redistribute items such as baby clothes, given to
them by families for those more in need.
Health Visitors use and share resources like Bute advice’s financial health check
leaflet at antenatal contact or at any point and the Do You Have Money Worries
Guide. Referrals are made to Argyll and Bute Council Welfare Rights Teams, and to
ALIenergy. Families are also signposted to food banks where necessary. In
January 2024, with the poverty agenda in mind, the health visitors in Helensburgh
and Lochside commenced a weekly drop-in session for parents that focused on
feeding, weaning and providing support, advice and signposting to relevant
organisations.
Family  Nurse  Partnership  Programme 
In April 2024 the Family Nurse Programme began to be rolled out across Argyll and
Bute; it commenced in the Bute and Cowal area. This programme is established in
many parts of the World such as the United States, Australia and Norway. In
Scotland it has been successfully working in areas like Greater Glasgow and Clyde
for several years. This is a preventative, educational behaviour programme that is
run by Nurses and Midwives who have received training in skills that include
motivational interviewing, agenda matching and the use of tools such as “Partners in
Parenting Education” (PIPE).
The programme will work with mothers to be who are 21-years-old and under; work
will begin with participants as early as possible in the pregnancy and continue until
the child’s second birthday. Co-working will take place with Midwives and when the
child is born, programme staff will take the place of the Health Visitor until a planned
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handover to them when the child is two-years-old. This will be for first time mothers
and will offer additional support and learning opportunities that they would otherwise
not be able to access. The programme focuses on empowering the mother and
listening to her needs and views as well as offering support, signposting to other
agencies that will assist her and giving her skills to better care for her baby. It is
hoped that the programme will prove valuable to new young mothers and be rolled
out to other areas of Argyll and Bute in the course of time.
Best  Beginnings  
Argyll & Bute Infant Mental Health Service, Best Beginnings launched in Spring 2022
and works to support early relationships between babies and their carer’s. We
deliver this vision by working across four strands:
1. Direct Clinical Work
2. Training
3. Consultation
4. Community Engagement
The Argyll & Bute Infant Mental Health service comprises of one practitioner –
Parent-Infant Therapist who covers Argyll and Bute wide offering a range of ways of
working with infants together with their parents or carers where there are identified
relational difficulties which is impacting on the infant’s mental health. Mental health
for babies means having rewarding relationships with parents or carers; developing
the ability to manage emotions; being interested and curious; and being able to learn
and explore about their world around them. The referral age for the infants is from
birth - 3rd birthday.
The Infant Mental Health Services vision is to embed the ‘voice of the infant’
throughout Argyll & Bute Communities and develop an ‘infant centred service’
supporting universal services with an ‘infant centred approach’.
We offer both individual and group therapeutic interventions to families from
conception to a child’s third birthday. We support families where there is a parent-
infant relationship difficulty and those with risk factors that suggest a difficulty may
occur in the future. We work with families requiring a small amount of support
(Universal Plus level) and those requiring extended therapeutic and community
interventions (Targeted and Specialist levels).
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Three boxes showing different levels of service that families can have
Referrals 
We continue to work with most of the families referred to us, having accepted 14 of
the 17 referrals received from April 2023-24. Families accepted for individual work
waited an average of 18 days between referral and first assessment appointment.
There were twenty New-born Behavioural Observations carried out in relation to a
six-month pilot with the Mid Argyll Midwifery service. (A report will follow with regards
the outcome to this). There were three referrals for consultation.
Training 
Offering Infant Mental Health training to other professionals, volunteers and students
is a vital part of our role at Best Beginnings. Through our interactive training days we
support the Early Years workforce to consider the importance of relationships to the
development of infants, particularly in those critical 1001 days. This year thirty
practitioners throughout A&B attended the ‘Introduction to Infant Mental Health’
training and Seventeen attended ‘The Impact of Family Violence on Infant Mental
Health’. There is ongoing support offered to Health Visitors and Midwives in our
monthly reflective practice group.
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Infant Food  Insecurity 
Community Engagement 
In June last year during Infant Mental Health awareness week we held a
presentation for parents in Helensburgh on ‘Bonding with your Baby’ which was held
in one of the local community church halls.
Service  Development 
We continue to grow and develop the Infant Mental Health Dyadic Developmental
Psychotherapy (IMH DDP) special interest group linked in with and receiving
supervision from the DDP Network, details of which are on their website. This group
is for practitioners trained to at least level one DDP and who are beginning to think
about applying DDP principles within their service in Perinatal, Infant, and Maternal,
Neonatal or similar services. The group will include thinking about research, service
development, training and anonymised case studies.
A six-month pilot with North Highland is about to commence in May offering a
monthly webinar for parents on ‘Baby Crying and Normalising Baby Behaviour’. The
hope is that this will reduce parental anxiety and reduce costs for specialist formulas.
This issue was raised at national Improvement and Child Poverty Lead meetings at
the end of last year. Concerns had been raised that there was evidence of poverty
leading to poor infant feeding, including early weaning and the watering down of
baby formula.
Locally an Infant Food Insecurity Short Life Working Group was created; members
come from Health, Social Work, Advice Services and the Third Sector. First steps
were to create an Advice Pathway. Research shows that the people most likely to
be approached by parents in infant food crisis circumstances, were Health Visitors
and Midwives. A leaflet was created specifically for these groups to use to advise
parents. Training on the use of the leaflet and offering assistance, was given to them
by Julie Semple and Rachel McNicol from the SLWG. The leaflet itself was shared
more widely, for example to advice services, Food banks and the Third Sector; a
1,000 in total were printed. Following a request from education, another leaflet was
prepared for Family Support Officers to use and training was also given to them.
A second step is being taken in the form of an Infant Food Insecurity Pilot Study.
This is to ascertain what the level of need is and where it is. The pilot will take place
over 6 months, August to January. Supermarket vouchers, or cash if necessary, will
be given in cases of immediate need for infant formula / food, where there is no other
recourse. These will be distributed for that purpose to Health Visitor, Midwives,
advice and welfare rights survives and the Third Sector. A leaflet will be handed out
with each voucher or cash payment, explaining that this is a limited resource and
part of a pilot study and they should seek advice to try and resolve long term
concerns.
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Let’s  Grow  Kids  UK 
Work with parents in Argyll and Bute during the perinatal period and until a child’s
third birthday. All staff at LGKUK, (a third sector organisation) are trained in perinatal
and infant mental health and infant nutrition. Providing one to one targeted support,
they work alongside families helping them to navigate their way through the
pressures of family life. Their core programme lasts for 16 weeks and a parent can
stay with the team for as long as they need or until their youngest child is 3. Let’s
Grow Kids UK use a combination of several parenting programmes including
Solihull, Adult mental health and family programmes such as WRAP and also
support clients to access specialist services such as Bute Advice.
Let’s Grow Kids UK have a tiered system for accessing professional support within
the team as well as general wellbeing assistance. Every introduction is triaged and
each parent is allocated the most appropriate professional to work with. We have 3
tests of change ongoing in addition to our core programme. These are
• Working with Dads
• Working with parents of children with ASN during their Nursery/School
transition year
• Working with parents with poor mental health by providing Psychotherapy
sessions ( this work is being delivered in partnership with University of
Strathclyde)
In 2023 Let’s Grow Kids UK commissioned research which was carried out by
Professor J McKendrick and his academic team at Glasgow Caledonian University.
Further research is being carried out in 2024 that will give us greater insight into
emerging themes in child poverty and cost of living impact.
For more information or to read the LGKUK research please click here Home | Let's
Grow Kid's UK (letsgrowkidsuk.co.uk)
Key  Areas of  the  Plan 
A.  Increasing  Income  from  Employment and  Earnings  
Employability 
https://www.argyll-bute.gov.uk/business-and-licensing/jobs-and-training/helping-
people-work
Delivery of the Parental Employability Support Fund (PESF) continues within the
broader context of the No One Left Behind (NOLB) policy direction.
Eligible participants must have the right to live and work in the UK and are:
• Lone Parents who are unemployed or experiencing in work poverty
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• Parents with a disability or families who are unemployed or experiencing in work
poverty and have a disabled child
• Parents who are unemployed or experiencing in work poverty and have 3 or
more children
• Parents from a minority ethnic background who are unemployed or
experiencing in work poverty
• Parents who are unemployed or experiencing in work poverty and have a
youngest child
• Parents who are aged <25 who are unemployed or experiencing in work poverty
• Other low income parents, i.e. kinship carers who are unemployed or
experiencing in work poverty.
The main objectives/expected outcomes are to support the delivery of the Scottish
Government’s Parental Employability Support Fund (PESF) to offer a flexible and
user-based model of employability support for the parental groups identified in Best
Start, Bright Futures: tackling child poverty delivery plan 2022 to 2026, through
appropriate support focusing on intensive Key Worker support.
Low income families are supported to increase their income through work, both
through supporting parents to access paid employment and in helping those in lower
paid jobs to progress to higher paid employment. Argyll and Bute Council’s
Employability Team and Third Sector partner Inspiralba deliver intensive in and out
of work employability support to parents, including person centred support to upskill,
apply for jobs, gain progression whilst employment, money advice, health support,
motivational support, complete accredited training, etc. Bute Advice and AliEnergy
are key partners within Inspiralba’s consortium helping to assist parents to maximise
their household income and reduce fuel costs.
The Argyll and Bute Employability Partnership (ABEP) identified lack of childcare as
a barrier to work for parents. In response, our Third Sector partner Inspiralba
developed a pilot programme to support parents through the process of becoming
registered childminders utilising the Child Poverty funding. The pilot recognised that
whilst support was available to access childminding, additional coaching and support
would enable parents with limited confidence and on a low income to pursue this
career and progress into self-employment.
The ABEP also recognised specific gaps relating to family poverty (supporting
parents with creative cookery skills for nutritious family meals and access to the
hospitality sector). Inspiralba worked in partnership with Fyne Futures to devise a
pilot programme. A programme was created to support parents to develop skills,
confidence and accreditations to test trade as childminders, which will increase
capacity for this gap.
The PESF Employer Recruitment Incentive (ERI) programme offered by Argyll and
Bute Council. ERIs play an important role in supporting those with the greatest barriers
to employment, to enable them to obtain and remain in sustainable employment.
The ERI is available to use as a contribution to the additional costs of recruiting and
sustaining eligible participants in employment. The ERI can be utilised in several ways
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such as for additional supervisory costs, training, initial travel to work costs, specialist
in work support, or wages.
Up to £6,000 per participant is claimable, this allows employers to offer unemployed
parents the opportunity to move into permanent or a fixed term employment contracts
of up to 18 months or more.
The Parental Welfare Fund is aimed at parents receiving support through the PESF
who successfully secure employment. It helps with the transition to work and can
alleviate any worries. This fund offers up to £1,000 payable over the first 13 weeks of
employment. https://www.argyll-bute.gov.uk/parental-transition-fund
During 2023/24 a total of 165 parents commenced support under PESF/NOLB:
62%
36%
2%
Parental Status at Start Date
Lone Parent - 102
Parent in a couple - 60
Not recorded - 3
A Pie Chart showing parent status, single or a couple
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3%
33%
64%
Employment Status at Start Date
Economically Inactive - 5
Low Income Employed (incl self
employment) -54
Unemployed -106 
A Pie Chart showing job status at the start of the programme
Of these 165 parents, at the outset of support 83 advised they had a physical or mental
health condition or illness lasting or expected to last 12 months or more.
As an alternative to PESF and NOLB, unemployed parents also had the choice to
receive support from the following employability options should they decide this
support best meets their needs:
Fair Start Scotland (FSS) delivered by Argyll and Bute Council’s Employability
Team on behalf of People Plus. This is a flexible support service to help people get
ready for work and achieve their potential.
To be eligible participants must be:
• Living in Scotland and eligible to work in the UK;
• over 18 and out of work; or
• 16 or 17 and are either disabled or in receipt of Employment and Support
Allowance or Universal Credit.
The majority of parents opted to be supported via PESF/NOLB therefore only 19
unemployed parents (4 lone parent/15 parent in a couple) commenced FSS in
2023/24. Of these 12 reported a disability or long-term health condition at start date.
A total of 10 parents have moved into employment and now receive in-work support,
3 have ceased engaging and 6 continue to receive pre-work support.
New referrals to the Scottish Government’s national FSS employability service
ceased 31st March 2024. Current FSS customers will continue to receive the full
range of employability support they need to move into work, which could include up
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to 18 months pre-work and up to 12 months in work support (depending on their
circumstances).
UKSPF Work Placements and Training delivered by Argyll and Bute Council’s
Employability Team. Both interventions funded by the UK Government.
Work placements offer the opportunity to gain skills and knowledge to assist with
moving into future employment:
• 4, 13 or 26 week duration,
• 16 or 30 hours per week,
• Real living wage paid,
• Up to £100 per person work clothing allowance,
• Training can be funded on an individual basis,
• Each participant will have a dedicated Employability Support Worker to assist,
with job search, interview skills, in work support, etc.
A total of 7 unemployed parents (4 lone parent / 3 parent in a couple) completed a
work placement in 2023/24. Of these 2 reported a disability or long-term health
condition at start date. A total of 4 parents have moved into employment, 1 returned
to the Ukraine and 2 are currently job seeking.
Training monies are also available to apply for full or partially funded accredited
training. The aim is to:
• Assist those who are unemployed move into work.
• Help those in low-income employment (earning up to £17,000 per annum) to
upskill/retrain to enable them to apply for higher paid positions.
A total of 16 parents (6 lone parent / 10 parent in a couple) accessed the training
intervention in 2023/24. Of these parents 5 were low income employed and 11
unemployed. A total of 5 parents who were previously unemployed have secured
employment, 2 previously unemployed parents whereabouts is currently unknown, 1
low income employed has increased her earnings as a direct result of the training, 3
low income employed remain in their current posts and are seeking new employment.
The remaining 5 parents are still undertaking training.
.
Successes  
In 2022/23 a total of 76 parents supported by PESF/NOLB commenced employment
thus having a positive impact on their household income. Of these job starts, 26 are
self-employed being the ideal option given their individual circumstances. For those
parents not quite ready to move into employment, support and training continues to
allow them to move along the employability pipeline.
Five parents took part in the childminding pilot working with an Employability Coach
to build confidence, coordinate training including Paediatric First Aid and Food
Hygiene and guide them along their journey. In addition, progression to self-
employment was supported via Inspiralba’s Entrepreneurial Ecosystem self-
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Case  Study  1  –  Employability  Team 
Background                                                                                                                                   
Barriers/Challenges                           
Hopes and Aspirations                     
Support Pre-Employment                           
employment pilot. The Scottish Childminding Association (SCMA) provided specialist
support, including the ‘Childminding Induction Programme’ and Argyll and Bute
Council’s Early Years Team assisted with area specific advice. Bute Advice provided
specialist benefit advice and an experienced local Childminder also offered
additional mentoring and a learning exchange encouraged peer learning. Assistance
with set up costs, including purchase of toys, equipment and minor adaptations to
the home to ensure Care Commission Compliance was also available.
The programme highlights the value of partnership working with multiple benefits; for
the individual (increasing their employability potential), for the local area (increasing
availability of childcare provision), and for other parents (reducing barriers with
available childcare).
‘I am so grateful to Inspiralba for giving me the confidence to start my childminding
journey. Without their help, support & encouragement I would have struggled to do
this.’ Parent
‘We are delighted that in March 2024 two of our clients received their registration
certificates from the Care Inspectorate and can now provide childminding services in
their local area, one is awaiting her Care Commission visit which is the final step of
the registration process. The other participant will be ready to submit her application
in the very near future and one parent has taken up alternative work in a Social Work
setting, using the skills and experience gained.’ Inspiralba Employability
Coordinator.
X is a 30 year old single mother, referred to Argyll and Bute Council by her Work Coach
at DWP. She was referred due to losing her job during Covid-19 and living in a jobless
household, relying on Universal Credit.
Being the sole carer for her child, X’s biggest barrier was childcare. X had no support
network since her partner left and her family were abroad. Another barrier was that
being of ethnic minority, English is not her first language. X struggled at times to
understand the benefit system, apply for jobs and attend interviews.
X's long term goal was to work with children but she didn’t have the right qualifications
and didn’t know where to go for help.
After just a month of support from her PESF Engagement Worker, X secured a part
time job as a receptionist in a local hotel. She was able to access all of the benefits
available to her and her monthly income increased. With support from her
Engagement Worker, X applied for an Access to Childcare Course at her local college
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Achievements, Outcome and Impact                                   
Participant Quote                                                   
Background       
and was successful. Working in partnership with Argyll College, X’s Engagement
Worker helped to apply for funding and any financial support that she was eligible for
whilst at college. She provided X with a laptop, Wi-Fi and books required to start,
meaning she could do her college work at home while her daughter was in bed.
After a short period of disengaging, X reached out to her PESF Engagement Worker
and disclosed that she had to flee domestic abuse and had relocated with her
daughter. They were sleeping on a friend’s couch until they found somewhere to stay.
X’s Engagement Worker got in touch with housing and helped her complete a
homeless application. Her Engagement Worker was in regular contact with housing
which helped speed up the process. She also helped X to apply for a Community Care
Grant to get white goods and carpets for her new flat.
X was referred by her Engagement Worker to the local mental health services. Having
left college, she contacted Argyll College and was able to enrol X in the college in that
area. She also helped secure a nursery place for her young daughter.
X has recently graduated from college with an NC in Early Education and Childcare.
She has secured employment as a Supply Learning Assistant. X hopes to get some
experience and then return to college to do an HNC, to enable her to become a
Nursery Teacher. X’s confidence has really grown and she is mentally, physically and
financially in a better place.
‘Thank you for all of your help over the last couple of years, especially the last year.
You have been a really great support to me and my daughter when I was in a bad
place. I am glad my work coach referred me to PES or I wouldn’t be in the position I
am now, graduating from college and working towards becoming a Nursery Teacher,
which is my dream job.’
Case  Study  2  –  Inspiralba 
Z was attending sessions with the NHS Community Psychiatric Team and they made
him aware of the Employability Programme, he then self-referred to Inspiralba. He is
a lone parent with a 3 year old daughter. Z had long standing issues with addiction
and mental health and he felt that this was a barrier in moving forward and actively
looking for employment. He became unemployed due to an injury at work in January
2022 and became reclusive and lost his confidence. Z lived with his parents and was
claiming Universal Credit (UC), he had no savings and was unable to afford the
refresher courses/tickets required to return to work offshore. Z felt a bit stuck and was
unsure of what his next steps were so decided to refer himself to the service to see
what support was available.
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Barriers/ Challenges                                 
Hopes and Aspirations                                                     
Support Pre- employment         
Specialist Advice                                             
Z lacked confidence and due to his mental health issues struggled with self-belief often
doubting his capabilities. In the past he has had support from other agencies but he
felt that this did not focus on his wishes and that he was pushed into applying for
employment that was not right for him or his circumstances. He was also struggling
financially and this was a huge barrier to completing the necessary courses to enable
him to take up work offshore. The required courses were out with his financial means.
As well as the cost of the courses, given the rural nature of Argyll there would be a
requirement for travel and accommodation costs as the course was in Glasgow.
Z wanted to go into full time employment again in a specific employment sector. He
also wanted to improve his mental health and felt that having structured employment
would help with this. As a lone parent, he felt it important to support his child and was
not able to do this on his UC low income.
One to one employability coaching was provided via weekly appointments at a time
and date which suited Z. He lived in a rural area and did not have access to a car
therefore his appointments were tied in with the bus timetable. We also checked in
regularly over the phone as it became apparent that he could become overwhelmed
at times and needed extra support. Support was provided to assist him to register for
appropriate jobs, complete his CV and identify and purchase suitable training to enable
him to access employment offshore. We agreed to assist Z to undertake relevant
training and refresher courses as well as assisting with costs of travel and
accommodation for these. After booking him on the appropriate course, with his
permission his Employability Coach contacted the provider to explain his situation to
make them aware he was on the employability programme, should there be any issues
when he was away completing the training. Z completed AEC1, Engineering Course
and FPFFU Fire Fighting Course. Support was provided to register with an offshore
employment site and set up alerts to any appropriate vacancies. We completed mock
interviews which Z stated helped him greatly as he was much more prepared for
interviews. We also spoke about disclosing to his employer about his struggles with
mental health if he was offered employment as there may be support available from
them.
Due to issues of financial insecurity and debt, specialist advice was provided by Bute
Advice. They carried out a full benefits check, to ensure that Z was receiving all
benefits he was entitled to. Specialist support from We Are With You who provide
advice to people struggling with mental health and problems with addiction was also
offered and accepted. We agreed to register on an offshore employment site and set
up alerts to any appropriate vacancies. It was agreed we would pay for the cost of the
required refresher courses as well as travel and accommodation for these. Z said the
additional support from We Are With You made a huge difference to him as his NHS
appointments were very formal and only once per month, he was happy that he was
offered weekly appointments with one of their Support Workers. He feels that he is
more aware of his triggers and that this has helped him managing his periods of poor
mental health.
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Support in work                       
Achievements, outcomes and impacts                           
Participant quote                 
Support was provided to access the Parental Welfare Fund, as his job was in England
the transport and accommodation costs are high so the grant helped to alleviate some
of the financial pressures for commencing employment.
Z has been in employment since the beginning of December 2023 and initial reports
from him that he is doing well and enjoying the challenge. He is on a rota of 2 weeks
on/2 weeks off so is enjoying the time off with his daughter and this is making a huge
difference to his mental health.
Z would 100% recommend the support to others. “I felt a bit lost and was unsure what
to do with my life, there would be no way I could have gotten to where I am not without
the support I received from Inspiralba”.
Challenges  
The main challenge identified in moving parents into employment continues to be
lack of childcare, in particular childcare for children with disabilities and wraparound
to accommodate school holidays.
Following the Scottish Government awarding monies to recruit a Child Poverty Co-
Ordinator the initial attempt to appoint was unsuccessful, however this post has now
been filled.
Plans  Ahead 
To continue marketing all employability support to encourage parents to sign up to
receive the support which best meets their individual needs.
On receipt of the NOLB 24/25 Offer of Grant from the Scottish Government the Argyll
and Bute Employability Partnership (ABEP) will devise and offer pre-employment
and low income employment support in line with funding requirements. Following the
successful childminding and budget cookery pilots’ part of this allocation will be
utilised to continue these interventions.
The Parental Transition Fund will continue to be available in 2023/24 to provide
financial assistance to parents in the first 3 months of employment.
ABEP Delivery Action Plan review to be carried out.
The Employability Team has secured UK Government funding through the UK
Shared Prosperity Fund (UKSPF) to offer unemployed residents of Argyll and Bute
pre-employment support, training and work placements. Training will also be
available to those in low income employment who hope to upskill to enable them to
apply for higher paid job opportunities. All interventions will continue to be available
from April 2024 to March 2025.
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Inspiralba  Film   
 
             
Inspiralba is a charitable enterprise established in 2009, with the aim to support
economic growth and deliver social and environmental benefits for communities
across Scotland. They provide a range of services which offer; employability for
those furthest from the job market, business support, learning opportunities and
advocacy with a focus on rural social enterprise. Their collaborative model enables
partners from across the third sector to create a nurturing environment which
encourages individuals with a range of barriers to work, to access opportunities and
progress to achieve their potential. This short film by Inspiralba is about the Spark
Your Purpose Programme. The film and sound were captured by one of our wage
based participants and he has really captured the essence of the work we do.
The link below takes you to the short film on our Spark Your Purpose programme.
Spark Your Purpose - Employability Short Film, 23-24 | Rural Social Enterprise Hub
(ruralsehub.net)
Skills  Development Scotland  Argyll  and  Bute  
School Service Offer - Our careers advisers work in partnership with every state
secondary school in Argyll and Bute, delivering career guidance to enable young
people from S1-S6 to develop their Career Management Skills via a range of group
work and 1-1 coaching conversations. We work closely with our partners within the
school to identify young person who are considered to be most at risk of not making
a positive progression from school, helping those young people to develop their
career management skills and move onto education, employment, or training when
they leave school.
From 1 June to 30 September 2023, we delivered 1,361 Career Information, Advice
and Guidance engagements for 1,169 school pupils through a mix of group and one-
to-one sessions.
For more information, please click on the following link. What We Do - Scotland’s
Career Service
School Leaver Cohort 20/21 - 801 young people left school during the 20/21 school
cohort and our team worked hard over the summer months to follow up whose had
left to ensure support was offered. The 2023 Annual Participation Measure showed
that of the 3,156 16–19-year-olds in Argyll & Bute 95.6% were in education,
employment or training and personal development.
Post School Service Next Steps - Our service supports young people aged 16 – 18
(extended to 26 for care experienced young people) who are unemployed, helping
them to build up their career management skills and move on to and sustain a range
of options as appropriate: Training programmes, employability support, education,
and employment.
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From 1 April to 30 September 2023, we delivered 278 Career Information, Advice
and Guidance engagements for 172 post-school customers through a mix of group
and one-to-one sessions.
Post school service: adults & PACE - Working in partnership with a range of
partners to support local hubs helping unemployed adults to develop their career
management and employability skills and move into employment. In Argyll & Bute
our advisers have worked closely with the employability partnership (DWP & CLD) to
deliver support via our local Youth Hub format. As part of the Careers Review Skills
Development Scotland have been looking at where our services are delivered
through a place-based approach lens. This has seen us co-locating our centres with
partners such as Live Argyll and DWP. To see the location of our new centres click
on the following link - Argyll & Bute Local Skills Development Centres
PACE: Partnership Action for Continuing Employment (PACE) is the Scottish
Government’s initiative dedicated to responding to redundancy situations. Through
providing skills development and employability support, PACE aims to minimise the
time individuals affected by redundancy are out of work. PACE brings together 24
organisations, together with the Scottish Government to provide free and impartial
advice, guidance and support for individuals affected by redundancy.
PACE support is available to all individuals affected by redundancy.
Advisers have extensive experience of dealing with redundancy situations and can:
• Help with CV, job search, applications, and interviews.
• Advise on benefits staff may be entitled to.
• Provide information on learning and training opportunities.
PACE support is delivered using a variety of delivery methods including Face to
face, PACE Helpline, through webinars and enhanced online resources.
From 1 April to 30 September 2023, we have supported a number of employers and
18 individuals dealing with redundancy.
Visit www.redundancyscotland.co.uk for more information or call 0800 917 8000 to
speak to an adviser.
My World of Work- Our website provides trustworthy, expert information and advice
and it’s free to access for people at any stage in their career. The site is designed to
support people of all ages and stages, with activities and tools to help them identify
the opportunities open to them. Our school, post school and PACE career coaches
have been supporting Argyll and Bute customers by sign posting them to my world of
work for opportunities and developing their career management skills. Parents and
schools have been using this service to support pupils with their career journey. Find
out more at www.myworldofwork.co.uk
As at the 30 September 2023 of the 2,723 maintained school pupils in the local
authority, 79% were registered on myworldofwork.co.uk.
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Careers Review:       
The Apprenticeship Family; Foundation, Modern and Graduate Apprenticeships
A Foundation Apprenticeship is a work-based learning qualification for senior
phase’s secondary students, typically in S5 and S6. It allows students to gain an
industry recognised qualification and workplace experience while still attending
school. In 2021-22 (current published data to date) 78 pupils started Foundation
Apprenticeships in schools at SCQF Level 4-6 in this area.
A Modern Apprenticeship is a work-based training program that allows individuals to
gain qualifications while working. They are designed to help people develop practical
skills and knowledge directly related to their job and industry. From 1 April to 29
September 2023, we supported 193 Modern Apprenticeship starts. 67.4% of the
starts in the local area were aged 16-24. The Modern Apprenticeship achievement
rate in Argyll & Bute is 72.0%.
A Graduate Apprenticeship is an advanced work-based learning program that allows
individuals to earn a degree while working. It combines academic study with
practical, on the job experience, designed to meet both the needs of the learner and
employer. In 2021-22 (current published data to date) there were 9 registered
Graduate Apprentices with a home address in the local authority and 6 registered
with employers based in the area.
For more information on Foundation Apprenticeship, Modern Apprenticeship and
Graduate Apprenticeships please visit the Skills Development Scotland - Employer
Hub
Care Experienced: Work in partnership with Throughcare/After Care workers to
support young people who are care experienced. Active members of
Throughcare/After Care local and central forums. Our advisers continue to work in
close partnership with the Argyll and Bute Council Throughcare/After Care and
Social Work teams to work with young people who are care experienced and to
ensure our support is delivered at the right time and with the relevant support from
other key workers supporting the young person.
Partners across Scotland have come together to deliver the most comprehensive
review of Scotland’s career services in a generation. The Career Review has
engaged hundreds of practitioners, partners and people entitled to services to co-
design how services are delivered. Launched in February 2022, Careers By Design
outlined ten recommendations designed to deliver the ambition of Scotland's Careers
Strategy. The final report of the Careers Review, skills and experiences to grow and
succeed in a rapidly changing world, describes how this redesign will be delivered to
ensure people can access the skills and experiences to grow and succeed in a
rapidly changing world.
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Education 
Early Years
In response to requests from working parents on several of Argyll and Bute’s island
communities, the Early Years Team introduced a Childcare Pilot to provide
purchase-able childcare which would enable parents to access work or study.
Currently operating within 3 island communities and utilising available space and
staffing within our existing ELC units, to date the pilot has supported 12 families on
rural islands to purchase non-statutory ELC and wrap around care for their 2 and 3
year old children. The project will continue to support parents within rural
communities to access work and training.
The Early Years team have remained committed to securing key professional
learning is strengthening understanding of the critical role of the adult alongside the
child in learning. Across Session 2023-24, 85% of settings engaged in a bespoke,
local authority re-launch of national practice guidance, ‘Realising the Ambition: Being
Me’, co-facilitated with Education Scotland. Beyond this, 63% of settings have been
invited to participate within invitations co-facilitated by Education Scotland, with focus
on the process of co-design in response to context; to consider unit blocks as a
powerful resource to facilitate rich interdisciplinary learning and pedagogical
leadership of ELC. These opportunities have been with intent in inviting colleagues
from two sectors, supporting learners across the early level, into one conversation.
This is increasing children’s access to their entitlement of a rich breadth of
curriculum, developmentally appropriate to need, and increasingly evidenced by
interactions, spaces and experiences which reflect beliefs about children and
childhood.
Based on data we can assert that the majority of our preschool children are meeting
their developmental milestones before starting school. As yet, we have not realised
the target of 75% at the end of the last two sessions. (In June 2023 = 63% / June
2022 = 64% / June 2021 = 75%). Consequently, across Session 2023-24, Cluster
Leads (2) have engaged improvement methodology targeting priority settings within
locality. (data-informed) This is enabling children within the most deprived
communities to benefit from engagement in evidenced-based, learning opportunities
targeting the development of skills in literacy and numeracy. The model of
engagement has been carefully considered to secure and sustain high quality
learner experience by investing in learners at all levels. (I.e. children and adults).
At this point in the year, this is evidenced by successful completion of 6, six-week
blocks of engagement (with a further 4 to follow, prior to end of academic session)
100% of children within identified group were observed to demonstrate progression
of literacy or numeracy skills across organisers of listening and talking and reading
and number and number processes, as evidenced by data in baseline and final
observations. Data also evidenced improved confidence and capacity within adult
learners, to be with intent in leading learning to secure progression in Literacy and
Numeracy. Follow-up visits have evidenced sustainability of the model, observed via
continuation of practice; increasingly rich environments for learning and influence
extending to wider educator team.
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Primary / Secondary Education         
Collaboration with Educational Psychology and colleagues across disciplines of
Health is strengthening understanding of our discrete roles and responsibilities as,
collectively, we give service to community. This has led to the initiation of ASN Early
level Locality Networks, supporting key adults around the child to understand the
need to be consistent in focusing investment in rights-based approaches and longer
term outcomes, recognising that the solutions lie within them. Across session 2023-
24, we have secured 74% participation.
Education Officer for Scottish Attainment Challenge was appointed in April 2023 and
is supporting schools in their planning for Pupil Equity Funding allocations to ensure
robust, targeted interventions are in place to help close the poverty related
attainment gap. Proportionate visits and supports are made to all establishments in
receipt of PEF and work continues to ensure these spends lead to quality impact in
improved outcomes for learners and families most affected by the poverty related
attainment gap. Schools have been supported in measuring this impact and its
sustainability for accelerating progress. Stretch aims set for 22-23 were met in
Literacy and Numeracy (P1, P4, and P7) Targets set for pupils at SIMD Q1 were
exceeded in both areas reducing the poverty related attainment gap between the
lowest and highest SIMD Quintile pupils by 14pp in Literacy and 4pp in Numeracy
from the previous year (2022).
The Scottish Government’s analysis of PEF spend for Argyll and Bute (2021/22
2022/23) reports an encouraging upward trend in overall investment spend:
2021/22 Financial year equating to a 63% investment of the total PEF available that
year.
2022/23 Financial year equating to a 74% investment of the total PEF available that
year.
2022/23 Financial and Academic Year equating to a 93% investment of the total
PEF available that year.
Staffing remains the biggest investment of PEF within our schools. (79% of PEF
schools committing to additional staff). The largest proportion is spent on Pupil
Support Assistants (42 in post) who are working with targeted groups of pupils with
identified gaps in learning to support increased progress in attainment. Additional
teaching staff have also been recruited by some schools to target this type of
intervention (18 in post) Progress and Achievement data and progress towards
Stretch Aims point to improvements. Another significant proportion is allocated to
Family Liaison and Health and Wellbeing Officers (23 in post).
Family Liaison and Health & Wellbeing Officers have been further supported in a
network created to offer opportunity for career long professional learning (CLPL) and
to further strengthen the work they do and impact they are making. Evidence around
their impact is strong. They are making a real difference to our most vulnerable
pupils and their families through a wide range of support. Partnership work with Bute
Advice Centre and ALIenergy for FL/HWB Officers led to co-creation of a ‘Help
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Leaflet’ signposting families to available supports. This has been distributed to all
schools with a FLO/ HWB Officer.
iPay Impact is now in place across all schools. Schools can now more closely
monitor payments and debt and identify quicker where support may be required. It
ensures no pupils is excluded from a meal provision and schools continue to work
with families in relation to eligibility for free school meals or potential discretionary
free meals for a time period. The facility to use the system to pay for school trips is
being rolled out to all schools.
25% of our schools currently provide a Breakfast Club. 74% of these are offered as a
universal provision (open to all) and in over half (53%) they also work with identified
families to target the offer. 74% of the provision is funded through PEF with staffing
and catering supplies being the highest committed spends. 50% of the schools have
been able to access additional community funding to support their provision. Over
half of the schools evidence impact in improved attendance (56%) and engagement
in learning (61%) as a result of their Breakfast Clubs and all schools (100%) would
like to continue their provision as a long term and sustainable feature for their
establishments.
Two schools were successful in Food for Thought grants. Gigha pupils planted and
harvested their own produce and also used the grant to set up poultry farming
(hens). Their produce is being used within school and community. Additional
workshops for families were provided by a nutritionist to develop community
knowledge of healthy recipes with locally available, affordable produce. A further
session was provided for the community with the Gigha Foodies Group which
allowed everyone on the island to access the knowledge of a professional nutritionist
to help plan and make simple yet nutritious meals with ingredients which can be
grown locally/purchased affordably.
Funds in Ardrishaig have supported the purchase and use of gardening resources
and materials to develop growth of food on school grounds. This is being used to
learn about healthy eating and supports the sale of school-produce within the local
community.
Professional learning has been offered to all education staff, considering education
priorities alongside council wide priorities. Two training sessions held over the year
to introduce schools to Education Scotland’s Equity Toolkit. Sessions were well
attended and received by promoted staff within schools. Further awareness raising
will be offered through the CLPL calendar in 24-25.
Money Counts training is a new addition to the Education CLPL calendar and will be
run in partnership with HSCP colleagues through 24-25.
Expansion of FLO/ HWB Officer Network into 24-25 to create an Equity Network,
open to all interested education staff. The table below illustrates a snapshot of the
participation in a range of related CLPL in session 23/24.
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A table  showing  numbers of  staff  taking  part  in  different  groups. 
CLPL Roles within Education No. of attendees
Social Security (Benefits)
Session
Family Liaison Officers
Education Support Officer
9
Breakfast Clubs Family Liaison Officers
Head Teachers
Education Support Officer
11
Book Group Teachers 2
Safe and Together Family Liaison Workers 3
Bute Advice/ ALIenergy
Collaborative
Family Liaison Officers 5
Planning for Impact with
PEF
Head Teachers and
Senior Leaders in schools
15
Equity Toolkit Head Teachers and
Senior Leaders in schools
19
In addition to this CLPL, there has remained a focus on developing our
understanding of our most vulnerable young people. During session 2022/23, a key
development was the appointment in April of a Virtual Head Teacher for CECYP to
lead the council’s dedicated Care Experienced Education team, building further on
the support provided for children and young people throughout the area.
The Council’s Care Experienced Team have become the first local authority in
Scotland to Achieve the “We Promise” Award with the council’s Senior Leadership
Forward also committing to this. This validates a commitment to supporting Care
Experienced learners. The team assists pupils across Argyll and Bute, maintaining
links between home and school, supporting attendance, wellbeing and learning
support.
Raising attainment and delivering positive outcomes for Care Experienced Children
and Young People (CECYP) across Argyll and Bute will continue to be a key priority
for the council in the year ahead.
At a meeting of the Community Services Committee, councillors welcomed positive
news on the latest figures on the educational attainment and life chances of care
experienced youngsters. Data on key areas such as positive destinations, attainment
and school attendance for the area’s care experienced children and young people
shows that support from the Scottish Government’s Scottish Attainment Challenge
(CECYP) Fund is reaching those most in need.
The latest report shows that 94% of Argyll and Bute’s CECYP have achieved a
positive destination. Sixty per cent continued in school education, 11.5% went on to
further education and higher education while 13.5% are in employment (paid and
voluntary), with 9% undertaking formal training.
The figures in Argyll and Bute for those achieving a positive follow up destination
exceeds the national percentage for both care experienced and non-care
experienced learners. On attainment, National 4 results for all learners in Argyll and
Bute are above the national average by 12%.
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For school attendance, the total average attendance figure across primary and
secondary schools for the area’s CECYP was 87.4% with primary school attendance
at 91.4% and secondary at 82.8%. The area’s corporate parenting target is to have
less than three exclusions of CECYP target, and to date that have been none. The
Addressing Non Attendance (ANA) procedures that have been developed for all
education setting in Argyll & Bute have been making a positive impact. Attendance
is now monitored as part of Education Manager’s Quality Improvement Visits with
each individual school receiving attendance stretch aims.
In August 2023, Argyll and Bute Council commenced its partnership with MCR
Pathways, a national charity which seeks to improve the wellbeing and life chances
of Care-Experienced or otherwise disadvantaged or vulnerable young people
through its mentoring programme, which matches such young people in S3-S6 with
volunteer adult mentors for weekly meetings of one hour. The programme brings
proven, measurable improvements in attendance, inclusion, attainment and
achievement, as well as increasing self-confidence and wellbeing in young people.
Three secondary schools have participated in the programme in 2023-24, Hermitage
Academy, Dunoon Grammar School and Oban High School. In each school, the
Council employs an MCR Pathways Co-ordinator, who work to recruit mentors,
match identified young people with mentors and prepare identified young people in
S1 and S2 for being matched with a mentor in S3.
The MCR Pathways programme has been highly successful in its first year. All
targets for recruiting mentors and successfully matching mentors to young people
have been exceeded, and the feedback from young people, mentors and schools
has been extremely positive.
The programme continues to expand and develop in the three initial schools, while
the Council is well-advanced in its planning to extend the MCR Pathways to three
further secondary schools in 2024-25.
The 2024 Argyll and Bute Developing the Young Workforce (DYW) Conference took
place on 29th May in the Corran Halls, Oban. The theme of this year’s conference
was Ensuring Opportunities for the Young People Who Need Them Most which
reflects both the aim of ensuring equity in young people’s vocational and educational
pathways, and the focus of one of the DYW Key Performance Indicators.
As well as keynote speakers, including the Scottish Government Minister for Higher
and Further Education, delegates experienced presentations from four groups of
young people, all of whom experience challenges and potential obstacles in entering
the world of work: Care Experienced Young People; young people with Additional
Support Needs; refugee and asylum-seeking young people, and young people
engaging with MCR Pathways.
Our young people from these groups spoke of their experiences, but also of their
hopes and aspirations, and how they felt employers, agencies and Third Sector
representatives could best support them to reach their potential in the world of skills
and employment. Delegates appreciated hearing first-hand what they could do and
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what simple changes they could make to support disadvantaged and vulnerable
young people into fulfilling and sustainable employment.
Children’s rights has continued to be a high profile development. The development of
The Rights Respecting Schools Award is an important part of preparing our school
communities for this legislative change as well as ensuring that schools are prepared
for the forthcoming Human Rights Bill. Through the Rights Respecting Schools
approach, children and young people develop their understanding of a range of
articles in a local, national and international context including article 27, adequate
standard of living. Schools look at such articles in an age and stage appropriate way
and consider their own unique context. We now have 69 schools registered for the
award, demonstrating our on-going commitment to support schools in developing
awareness of children’s rights and imbed a rights based approach within the school
environment. In the past year, 16 schools have progressed their Rights Respecting
Schools journey. Through the UNICEF accredited journey, 30 schools have
achieved Bronze, 19 Silver and 7 Gold. We will continue to provide support to
schools to engage in this award, aiming to have 100% of our school accredited. In
taking a rights based approach to education, schools have been developing or
embedding pupil voice structures within their setting.
We have actively supported the development of the Children’s Commissioner’s Plan
by connecting schools, groups of young people and individuals to the work that has
been undertaken in this area. Argyll & Bute is represented on the Children’s
Commissioner’s Panel. This participation is ensuring that issues that affect our most
vulnerable young people, including those in remote and rural locations, is being
heard. It is clear through our work with Argyll & Bute’s pupil voice structures that our
priories align with those within the Children and Young People’s Commissioner Plan.
These are: Education, Poverty, Mental Health, Discrimination and Climate Change.
Education has continued to be supported by the Alcohol and Drug Partnership to
participate in Planet Youth. We have progressed this work from engagement with 2
secondary schools in 2021 to 5 secondary schools in 2023. This work, in
partnership with colleagues in Public Health, is developing protective factors for
young people with the intention of reducing risk factors. We have recently been able
to secure staff in Education and Public Health to increase involvement and
engagement in this area. Through this work, the young people in S3 & S4 who
participated reported that the lack of transport and not being able to afford activities
were barriers to participation within their communities.
Smoke Free Me Drama (P7 Production) and You Are Not Alone Drama Productions
have continued to be delivered to Argyll & Bute Schools. Evaluative discussions
from pupils, staff, parents and carers have resulted in some planned changes for
September 24 delivery. Changes include the P7 performance that will be called
Smoke Free Generation, with greater focus on vaping as well as earlier delivery of
the You Are Not Alone Performance, which will now be delivered to S2 pupils (S2 &
S3 in session September 24 delivery).
The Mentors In Violence Prevention (MVP) programme has continued to be
developed across our secondary schools. The Programme is a mentor based
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programme that addresses gender based violence. This work continues to be an
important part of the Violence Against Women and Girls Project. In November 23, a
further 17 staff were trained, including partner agencies. This has increased
engaged schools from 3 to 7. This exceeds our target for school engagement within
our development plan. The work continues to bring together engagement from
partners such as Police Scotland and Argyll & Bute Rape Crisis. Our aim for the
next academic session would be to ensure engagement across all secondary
schools and build capacity within our training team.
UHI  Argyll  and  University  of the  Highlands  and  Islands 
The academic year 2023 to 2024 has been a difficult year for college learners
demonstrating that the impact of the COVID19 pandemic is continuing. Teaching and
support staff have observed that increasingly learners are coming to college with
reduced study skills or ability to learn independently. A lot of this can be directly related
to the adapted way learning had to be delivered during the pandemic, particularly to
school age pupils with decreased levels of focus and concentration coupled with
increased levels of fragile or poor mental health. Anxiety levels particularly among our
younger learners are now very high, causing additional barriers to learning.
During 2022/23 the college had tried to make learning accessible to everyone in a
hybrid manner, allowing students to choose whether to link into their classes remotely
from home or to link in from their nearest learning centre. This was not successful as
many of the students linking in from home did not engage well with their course or the
rest of their class, resulting in increased feelings of isolation and poorer attainment.
Because of this the college changed the approach, requiring all learners to attend their
classes from centres unless study from home under some circumstances had been
specifically identified on a personal learning support plan. This has helped to improve
student satisfaction and attainment slightly but still is significantly lagging behind pre-
covid19 levels.
Students themselves cited the biggest barriers to their attainment were:
• Cost of living – the need for employment income meant less time to devote to
study,
• Mental health issues,
• Access to and difficulty with using digital technology,
• Access to affordable reliable childcare.
Cost of living  support 
Argyll College has continued to provide additional funding to students from identified
low income families. This included a regular weekly payment of £20 to students who
were already in receipt of Education Maintenance Allowance and two one-off
payments to students such as lone parents who were in receipt of Universal Credit.
Support staff also made sure that students were aware of any additional benefits that
they might have been eligible for, claimed any council tax rebates or used their Under
22 NEC for free bus travel as appropriate. Free Period products via Hey Girl continue
to be promoted to students.
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Mental health issues                         
Digital Poverty           
Access to childcare           
Other initiatives planned for 2024/25                           
Argyll College employs a Mental Health Counsellor specifically for students. The
counsellor has seen a steady rise year to year in the number of students accessing
this service with 43 students receiving 6 or more counselling sessions this year. This
was a steep increase from 26 student in the previous year. In addition to the
counselling service a further 80 students received support and wellbeing meetings as
well as the general pastoral and signposting support that the college student advisors
routinely provide. The college counselling service is now at capacity so there is
concern regarding how any further increase in need could be managed in light of
reduced funding available to support the service.
Argyll College has continued to invest in providing a bank of laptops for long term loan
suitable for student level study. Allocation of these laptops is based on household
income using a light touch assessment to identify these students. Within learning
centres all students have access to laptops but for many students being able to
continue their study at home out with course times is of significant benefit thus making
these loan laptops essential to help improve learner outcomes. In 2023/24 over 40
laptops were given out on loan, with 22 of these being to students with addresses in
SIMD20 and SIMD10 areas.
Argyll College continue to provide financial childcare support for full time students but
there can still be real problems for some students to be able to access registered
childcare providers, particularly in some locations where there is a real shortage of
providers. To try and address this problem the college is piloting a new approach to
timetabling whereby some key courses (ones that seem to attract a higher proportion
of lone parents, such as childcare courses) will be planned to be delivered purely within
school hours allowing the parents sufficient time to put children into school and collect
them at the end of the school day.
• The college continues to promote awareness of the support that we can provide
to Care Experienced learners and learners with caring responsibilities,
particularly forging stronger links with external agencies to better support these
cohorts.
• Argyll College will be rolling out a programme to become a trauma informed
workplace over the next year.
• More short courses of 10 to 12 week duration, or specific upskilling and study
skill courses to be delivered in 2024/25.
• Close work with Argyll & Bute Council to improve basic numeracy levels among
adults through use of the Multiply Funding opportunity.
• Increase provision of work based learning curriculum to enable students to
remain in employment whilst upskilling.
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B.  Increasing  Income  through  Benefits   
Benefits 
The Benefits Team supported people in 2023-2024 with the following grants.
Scottish  Welfare  Fund  Crisis  Grants  
Between  1  April  2023  and  31  March  2024  there  were  767  awards paid  out  to  the 
value  of  £79,731. 
Scottish  Welfare  Fund  Community  Care  Grants  –  between  1  April  2023  and  31 
March  2024  there  were  790  applications made  and  370  awards paid  out  to  the  value 
of  £509,437. 
Total  Programme  Funding  for the  scheme  was £458,284  which  resulted  in 
overspend  of  £130,884,  this was met  by the  Council  to  enable  continued  support  to 
vulnerable  claimants. 
Flexible  Food  and  Fuel  Fund  
When  applications are  made  for the  Flexible  Food  and  Fuel  Fund,  applicants are 
also  matched  against  entitlement  for other grants for consideration.  Where  people 
are  claiming  Council  Tax Reduction  and  do  not  appear to  be  claiming  other grants
that  they may be  entitled  to,  they are  contacted  to  make  them aware  of  this.  People 
are  reminded  through  Schools,  media  posts etc.  that  even  though  their child  may
automatically now  be  getting  free  school  meals as a  universal  offering,  they should 
still  put  in  their application  as they could  be  entitled  to  other benefits or grants. 
Discretionary  Housing  Payments  
As at  31  March  2024  our spent  and  committed  amount  of  Discretionary Housing 
Payment  (DHP)  was £0.894m out  of  a  budget  of  £1.061m.  The  Council  have  a  duty
to  pay DHPs to  anyone  on  the  benefit  cap  and  looking  at  ways to  automate  DHP
awards.  As there  is no  Universal  Credit  data  for Housing  costs,  need,  is identified  on 
application  for this.  New  DHP guidance  has been  issued  and  we  will  consider our
policy with  key stakeholders in  line  with  the  guidance  in  the  current  year.   
Islands  Cost Crisis  Emergency  Fund  
In  2023/24  the  Council  received  an  allocation  of  £141,000  to  support  Island 
Communities.   The  funds were  spent  as follows: 
• Scotland Loves Local Cards – 1268 cards issued in December value of £85.
• Food Banks - a grant of £16,000 was given to each of the 4 Community Food
Organisations (Islay Foodbank, Bute Oasis, Tiree Food Project, and Mull and
Iona Community Trust).
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• Free School Meal Top Ups – 100 eligible pupils received payments of £1.60
per day for the School year from August 2023.
Social  Security 
Social security is a key part of the Scottish Government’s commitment to eradicate
child poverty in Scotland. At Social Security Scotland, we have continued to build a
system that delivers vital financial support to families when they need it most.
We have continued to improve and expand the support delivered, while ensuring that
our core values of dignity, fairness and respect underpin all of our work.
Analysis published by the Chief Social Policy Adviser shows how social security
spending is supporting policies aimed at reducing child poverty.
The Scottish Government has confirmed £614m will be invested in new benefits and
payments that are only available in Scotland - such as the landmark Scottish Child
Payment, which modelling estimates will keep 60,000 children out of relative poverty
in 2024-25. Through Social Security Scotland the Scottish Government is delivering
five family payments, including the Scottish Child Payment. These could be worth
over £10,000 by the time an eligible child turns 6 and around £25,000 by the time an
eligible child turns 16.
Scottish Child Payment remains one of the most important anti-poverty measures
the Scottish Government has introduced. In 2023-24, the number of children being
supported continued to grow, reaching an all-time high. In their December 2023
forecast, the Scottish Fiscal Commission estimated a take-up rate of 97% for under-
6s and 86% for children aged 6 and over in 2024-25. We remain committed to
continually increasing take-up among eligible families.
To further strengthen the support offered by our five family payments, the Scottish
Government expanded eligibility for Best Start Foods by removing income thresholds
for all qualifying benefits from February 2024.
The Scottish Fiscal Commission have estimated that an additional 20,000 pregnant
women and young children are now eligible. This support helps to ensure that
healthy and nutritious foods are available at a critical time, with the payment being
available as soon as a woman knows they are pregnant. Following a further increase
in the value from 1 April 2024, together our five family payments of Scottish Child
Payment, Best Start Foods and the three Best Start Grant payments could now be
worth over £10,000 by the time an eligible child turns 6, and around £25,000 by the
time they turn 16.
In the last year, research with clients shows people are happy with the service they
are getting from Social Security Scotland – with 94% of people rating their
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Scottish Benefits         
Five Family Payments 
Disability Benefits 
Carer Benefits 
experience of receiving payments as good or very good. 93% of people who had
been in contact with Social Security Scotland felt they had been treated with
kindness, and 90% said their experience with staff was “very good” or “good”.
The benefits that we deliver include five family payments, which help towards the
costs of being pregnant or looking after a child.
Best Start Grant Pregnancy and Baby Payment – one-off payment of up to £754.65
from 24 weeks in pregnancy up until a baby turns 6 months for families who get
certain benefits.
Best Start Grant Early Learning Payment – one-off payment of £314.45 when a child
is between two and three years and six months for families who get certain benefits.
Best Start Grant School Age Payment – one-off payment of £314.45 when a child
would normally start primary one for families who get certain benefits.
Best Start Foods – a pre-paid card from pregnancy up to when a child turns three for
families on certain benefits to help buy healthy food
Scottish Child Payment - £106.80 every four weeks to help towards the costs of
looking after each child under 16 for families who get certain benefits
Adult Disability Payment - extra money to help people who have a long-term illness
or a disability that affects their everyday life. It replaces Personal Independence
Payment people in Scotland previously delivered by the Department for Work and
Pensions.
Child Disability Payment - extra money to help with the costs of caring for a child with
a disability or ill-health condition. It replaces Disability Living Allowance for children in
Scotland that was previously delivered by the Department for Work and Pensions.
Carer’s Allowance Supplement – an automatic payment made twice a year to people
who get Carer’s Allowance through the DWP on certain dates each year.
Young Carer Grant – an annual payment of £383.75 for people 16, 17 or 18 who
care for people who get a disability benefit for an average of 16 hours a week or
more.
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Heating Benefits 
Other Benefits 
Welfare  Rights  Team   
Carer Support Payment – money to help you if you’re a carer. You can receive
£81.90 a week if you’re eligible.
Child Winter Heating Payment – a £251.50 payment to help families of a child on the
highest rate care component of Disability Living Allowance for Children to heat their
homes.
Winter Heating Payment –A yearly payment to help people on low income benefits
who might have extra heating needs during the winter. The payment for winter
2024/25 is £58.75.
Funeral Support Payment – money towards the costs of a funeral, helping people
who receive certain benefits and are responsible for paying for a funeral.
Job Start Payment – £314.45 for 16 to 24 year olds who have been on certain
benefits for six months or more to help with the costs of starting a job.
Social Security Scotland is working in close partnership with organisations across
Argyll and Bute to maximise the take-up of these benefits.
Social Security Scotland has teams of specialist advisers in every Local Authority
area in Scotland. They are available to give information on Scottish benefits, help
clients to apply for benefits and signpost to other services if needed. People can
meet our advisers in community venues such as health centres, libraries or food
banks or can request a video or phone call. We can also visit people in their homes if
needed.
The Argyll and Bute team of local advisers have been attending events across the
area including the MECOPP Health and Wellbeing event at The Rockfield Centre.
Social Security Scotland statistics: publications - gov.scot (www.gov.scot)
Introduction 
Argyll and Bute Councils Welfare Rights aims to ensure that the residents of Argyll and
Bute are not missing out on their entitlement to both UK and Scottish Government
administered benefits and other related help.
We provide a free, confidential and impartial benefits advice, information and appeal
representation service. The service has a key focus on maximising income and
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reducing poverty. Our support is targeted at some of the most vulnerable in our
communities
Additional  Funding  
In 2021 as part of the focus on Improving Opportunities for People and Communities,
Argyll and Bute Council agreed to provide additional resources to support people
experiencing poverty and hardship by investing in two additional Welfare Rights
support staff for two years these temporary posts have now been extended to March
2024. This extra funding and resource has allowed the team to:
• Increase capacity for visits and appeal representation;
• Engage more with partners, particularly the HSCP;
• Provide more support and for remote island communities;
• Increase the profile of the service;
• Increase staff development and training.
This additional funding and resource has allowed us to enhance the Welfare Rights
Service provided to the people and communities of Argyll and Bute, bringing much
needed extra income into the local area.
2023/24  Highlights 
A total of 1352 clients were provided with assistance/help.
Appeals, reconsiderations and re-determinations resulted in awards amounting to
£311,446 in total.
The service helped the residents of Argyll and Bute to claim £4.45 million in additional
benefits that may have otherwise remained unclaimed, thus assisting independent living
& preventing homelessness. This an increase of around £130k from 2022/23. This figure
includes approximately £750,000 for individuals and families affected by cancer
supported by the partnership with Macmillan Cancer Support and £315,560.50 for clients
referred via a current project to provide Welfare Assistance in 5 rural GP surgeries in the
Mid-Argyll and Kintyre area.
It should be noted this “client gain” is not just a figure. The support provided by Welfare
Rights makes a significant impact on individual’s lives. For example, it may mean being
able to put heating on, keep a car running, replace a broken appliance etc.
Not all cases result in a financial gain, over 290 cases were closed after “general
advice provided” and 495 benefit checks were carried out. Many of these client’s will
have been signposted to claim benefits themselves. Others may be advised of no
benefit entitlement following a benefit check and be referred/signposted to food banks,
energy advice/vouchers and other support mechanisms available.
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2023/24  Challenges 
The transfer of clients from legacy benefits to Universal Credit (UC) and from Personal
Independence Payment to Adult Disability Payment was ongoing and this led to
increased demand for Welfare Rights assistance.
The cost of living crisis continued to impact on families and individuals with increased
numbers of clients coming to us for benefit checks often clients in full time work.
Plans/Objectives/Challenges  for  2024/25 
• Continue to promote and deliver a quality and consistent Welfare Rights Service
to residents of Argyll and Bute.
• It is anticipated the number of people accessing the Welfare Rights Service will
continue to increase due to the cost of living crisis and increased energy costs.
• Ensure the service is able to deal with the probable increase in demand for
assistance due to the roll out of UC managed migration and the roll out of further
Social Security Scotland benefits such as Pension age Disability Payment,
Scottish Adult DLA, Carer’s Support Payment and Pension Age Winter Heating
Payment.
• Argyll and Bute Council is one of the pilot areas for the introduction of Pension
Age Disability Payment from 21/10/2024. In 2023/24 58% of our clients in were
over pension age so a large part of our client group.
• Increase the profile of the service particularly in remote island communities and
hard to reach groups.
• Ensure continued staff development and training.
• Gain Scottish National Standards for Information and Advice Providers
Accreditation.
• Engage effectively with partners and local community groups.
• Continue to work closely with NHS colleagues and the improvement Service to
develop Welfare Advice and Health Partnerships (WAHP’S) in Argyll and Bute.
Community  Link  Workers 
Community Link Workers sit within Primary Care Services to promote, protect and
improve health and wellbeing by providing person-centred support which recognises
that social issues, such as debt, relationships, employment and loneliness, affect
people’s health and wellbeing, and to connect people to sources of support or
resources within their community.
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You can find a link to their website here
https://www.wearewithyou.org.uk/local-hubs/argyll-and-bute-community-links
In the Argyll and Bute Health and Social Care Partnership (HSCP), a Community Link
Working (CLW) service is available to 14/32 GP practices and is contracted to 3rd
sector provide We Are With You. This current provision is targeted at those practices
with the highest percentage of patients in Scottish Index of Multiple Deprivation (SIMD)
deciles 5 and under, based on the total patient list size in these deciles within Argyll
and Bute. Decile 1 being the most deprived and decile 10 being the least deprived in
Scotland. The current service contract runs from December 2021 to December 2024
and employs 3.00 WTE (whole time equivalent) Community Link Workers
CLW sits within a number of Scottish Government guidelines including Tackling Health
Inequalities in Scotland (2022). From April-December 2023, the service received 393
referrals, with an increase in referral numbers for mental health and wellbeing, and
financial advice. Between September-December 2023, 52% of referrals were for
mental health and wellbeing, and 19% for financial advice. Other top reasons for
referral were social isolation, stress, long-term conditions, and housing and essential
needs.
The service uses the Short Warwick Edinburgh Wellbeing Scale to show the impact of
the service by assessing how people’s wellbeing has changed between entry and exit.
The service reports a high level of impact for people who have left the service having a
positive change in their wellbeing with 91% of respondents experiencing a positive
change.
“I felt I had an ally in navigating lots of things I could not have done alone. Invaluable
Resource. Dignified is how I would put it. I felt listened too and understood regarding
my difficulties, as they are hidden ones. Thanks (CLW) for all your support. I truly could
not have done it without your help.”
Welfare  Advice  and  Health  Partnerships 
In April 2023, the Scottish Government made funding available to develop Welfare
Advice and Health Partnerships (WAHP’s) in Argyll and Bute. WAHP’s provide access
to money and welfare rights advice in health care settings. This is achieved by
embedding welfare advice specialists in healthcare settings through partnership
working between local authorities, health boards and GP practices.
Welfare advice specialists provide an effective support service on all matters relating to
welfare benefits and entitlements. The overall aim of the service is to ensure that the
correct amount of benefit is paid at the correct time and to assist with budgeting skills
so that households can pay their bills, heat their homes, and have a better quality of
life.
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WAHP’s provide GP practices with welfare advice specialists who can support patients
to improve their financial situation. There is a strong correlation between improving
people’s financial situation and improved health outcomes so supporting patients
around financial issues should:
• ensure people are directed to the right support;
• help reduce demand on practice time through practice staff being able to identify
patients who would benefit from financial advice during appointments;
• allow GP appointments to be more focused on medical matters.
This initiative aims to address financial insecurity for individuals who may not seek
support from other means of welfare advice and in doing so contribute to improvements
in health and reduce demands on Primary Care services.
Funding was allocated to Argyll and Bute Council for additional resource for welfare
advice specialists, for a 2-year remote and rural pilot for five GP practices. The pilot will
be evaluated on behalf of the Scottish Ministers by the Improvement Service in
collaboration with the Scottish Public Health Network.
The first year of the service has 84 referrals across five GP practices. The majority of
referrals were for clients over 65 years of age. 57% of clients had a long-term
condition. Total client financial gain from Welfare Rights intervention from the start of
the project is £315,560.50.
Bute Advice Centre will report on both the activities delivered by staff within Bute
Advice Centre and as Co-ordinator of the Argyll & Bute Community Food Forum,
services delivered by the various community food operations.
Bute  Advice  Centre 
In the last year, Bute Advice Centre saw a huge period of activity and client demand.
In the period April 23 – March 24 inclusive, the client gain achieved across all
projects was £2,437,939 for 1472 cases.
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Advisers have worked across a range of projects including:
• Delivering welfare rights and money advice services to individuals across the
region as part of the Flexible Food and Fuel Fund, in collaboration with local
foodbanks, ALIenergy and Argyll and Bute Council.
• Delivering welfare rights services to Argyll Community Housing Association
(ACHA) tenants in the Bute & Cowal areas as part of the ACHA Welfare
Rights Team. This also included giving tenants access to support through
slow cookers, air fryers, thermal curtains and a range of other items to help
over the winter.
• Targeted work with particular vulnerable groups across the region as
supported by Age Scotland and Supporting Communities Funding.
• Helping parents get back into meaningful work through the Parental
Employment Support Fund working closely with Inspiralba, ALIenergy and
Fyne Futures.
• Supporting clients to settle in Argyll and Bute through the Refugee
Resettlement Programme.
• Working with Housing Services and Minority Ethnic Carers of People Project
(MECOPP) to contact all those on a low income who are part of the Travelling
Community to access grant support.
• Supporting the Community Food Forum.
• Outreach work across the region, highlighting our services and helping people
tap into support.
Collaboration with partner organisations is key to offering a high quality holistic
service to clients. Going forward management are determined to build on the
success of the work achieved and secure future services for clients.
Plans  for  the  future 
Continue with our present collaborations and expand our impact through funding
from HMRC to offer support to client. Through Good Things, offer low income clients
access to sim cards offering free calls, texts and a huge amount of data download.
Later this year we hope to offer free digital appliances such as phones, laptops etc.
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Bute Oasis 
Helensburgh Foodbank 
Kintyre Foodbank 
Tiree Foodbank 
Foodbanks 
6 Argyle St, Rothesay, PA20 0AT
Referrals are received from Bute Advice Centre and other professional bodies along
with self-referrals. 1310 clients and their families have been assisted in the last year.
Families are struggling to pay bills and have enough money for food, mostly as a
result of rising food prices. This is also a challenge for the foodbank itself to keep
pace with demand. Future challenges are simply trying to raise enough funds to
survive.
Community Hub, 116 East Princes St,Helensburgh, G84 7DQ
Two drop-in centres, Helensburgh 3 x 2 hour sessions weekly (Monday morning,
Thursday afternoon and evening) and Rosneath 1 x 2 hr session weekly
(Wednesdays). No referral needed, just turn up. In the period 1 Nov 22 – 31 Oct 23
the number of people seeking help rose by 30% and the foodbank gave out 80%
more food bags compared to the year before covid19. 3605 food bags were issued,
this supported 4866 adults and 1785 children.
Unit 3, Snipefield, Albyn Road. Campbeltown PA28 6TP phone 0743599885.
Open Tuesdays 10.30am - 11.30am and Fridays 12.30am - 1.30pm.
Increasing numbers are a worry. Supported 60 adults and 19 children in March last
year and 72 adults and 35 children this March. The main reason for people using
the food bank is that benefits not being enough to live on which includes the rising
cost of electricity. More clients in general and families in particular those where both
parents are working. Fewer food donations, obviously food has gone up in price
hugely. In particular, getting a big increase in clients during school holidays. Benefits
don’t cover buying new clothes and shoes needed by children. The year ahead looks
like more of the same, we expect our numbers to grow.
Contact details: Dr John Holliday 07786 496 275. Alternate Sunday deliveries, but
phone box is always open and on call 24/7. Supports 22 households with 32 clients.
Food, heating and travel costs are very high on the island. Fuel poverty is particularly
common on the islands due to the exposed housing stock and poorly insulated
buildings. The service is well accepted now and our client list is growing slowly. The
challenges are raising money and a slight dependency culture in some clients after a
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spell when we giving out a lot of Coop vouchers. We support several cats which are
very important in the lives of some of our clients. Service needs more money, as
currently have a fortnightly run of 19 households with a budget of around £200.
Solar food store and a telephone box filled with food weekly.
Hub Grub Hub - individuals have benefitted from the service from April 23rd – March
24th; approximately - 175. 22 Kirk street, Dunoon Pa23 7DP.
Monday 1pm – 4pm.
Tuesday 10.30am -13.30pm; with sandwich lunch.
Thursday 3pm – 6pm; with supper 4pm - 5.30pm.
Friday 9.30am -12am; with breakfast 10am - 11.30am.
Reasons for using the foodbank. Food and fuel poverty and clients worrying about
the future and what it holds. Changes in clientele. More young mums with children
Challenges in the last year - Leasing a permanent building and being able to expand
services to include art, craft, gardening, cookery classes. Provision of a school
uniform bank alongside food provision. The future - Busy and challenging to raise
funds for improving building and expanding Services.
Oban Hope Kitchen
New Hope
2 Soroba Road
Oban
PA34 4HU
01631565730
Community Hub offering a range of events and activities alongside the foodbank and
Green Shoots Garden activities. Lunches are served at £1 per donation.
C.  Cost of Living  
Housing
In “The essential guide to understanding poverty in the UK” the Joseph Rowntree
Foundation looked at the links between housing and poverty and state that:
Housing costs are a major factor in determining whether people are pulled into poverty,
with the cost of housing a key driver of poverty for renters in particular. In 2021/22,
more than four in ten social renters (43%, 4.8 million people) and a third of private
renters (35%, 4.4 million people) were in poverty after housing costs.
This adds to a situation where:
The combination of soaring bills and stagnating incomes means families are
experiencing a sharp drop in living standards. The daily effects of this are acute;
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when before the crisis many families had to choose between eating or heating their
home, many are now unable to afford to do either. The stress and worry this causes
is taking an enormous toll on parents’ mental health.
Save the Children Fund state; August 2022 briefing note on the cost of
living crisis
In their Best Start, Bright Futures - Tackling Child Poverty Delivery Plan 2022-2026,
the Scottish Government state that:
We will place the prioritisation of tackling child poverty at the heart of the
Affordable Housing Supply Programme.
Affordable housing is key to tackling child poverty in Scotland. By pursuing an
ambitious strategic new build programme in Argyll and Bute, the Council and its
RSL partners are committed to a Green Standard which delivers high quality,
energy efficient homes, helping to reduce overall housing costs for its tenants.
Housing  Emergency  
In July 2023, Argyll and Bute Council recognised the challenges facing the
provision of adequate housing stock within its area by declaring a Housing
Emergency, the first local authority in Scotland to do so. In addition to national
trends and pressures common across Scotland, unique factors such as geographic
isolation, the high number of island communities, dispersed communities,
exacerbated the challenges for the housing system in Argyll and Bute. As a
response to the Housing Emergency, a Housing Summit was held in November
2023 to seek solutions to many of the challenges being faced across the housing
sector.
Rent levels  
The Scottish Government is currently consulting on a proposed new Housing Bill
which is scheduled to go through Parliament during 2024. Amongst the proposals in
the Bill are powers to implement rent control areas. This would place a duty on local
authorities to assess rent levels within their area, and give powers to the Scottish
Government to implement rent controls in areas of concern. There would also be
limits on when, and by how much, rents can be increased in these areas.
Number  of children  in  housing  need  in  Argyll  and  Bute 
As of March 2024, 3136 households were on the HomeArgyll Common Waiting List.
2139 of these households were in housing need and of these, 715 (33%) were
households with children, with a total of 1375 children in housing need. Waiting list
figures show that of the 940 households with children, 715 (76%) are considered to be
in housing need.
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Table *: Number of households with children and the number of children waiting for a
social rented property.         
HOME Argyll waiting list
No of households with
children under 16
Total No of
children
General list 583 1072
Homeless list 51 85
Transfer list 306 581
Total: 940 1738       
Source: HOMEArgyll Common Housing Register March 2024
Affordable Housing Supply
The following actions are being undertaken in Argyll and Bute to increase the supply
of affordable housing:
• New Builds -In Argyll and Bute, in 2023-2024, 70 new energy-efficient homes were
built due to Argyll and Bute’s Strategic Housing Investment Plan (SHIP).
• Community Housing Network - Housing Services has established a Community
Housing Network to enable Community Housing Trusts and Community
organisations to obtain the support they require to deliver affordable housing to
their communities, and to share experiences and learning. Mull and Iona
Community Trust, for example, are working with the Council to deliver worker
housing on Mull with infrastructure improvements being supported by the housing
element of the Rural Growth Deal funding.
• Buy Backs- The council and HOMEArgyll partners hope to increase the number of
homes they are able to buy back from the private sector through the “Argyll and
Bute Buy Back Initiative”. This initiative has been promoted both by the Council
and RSLs. As of March 2024, 4 private homes have been acquired and added to
the affordable rented stock, with another 11 in the process of acquisition and 17
further properties undergoing assessment.
•  Short-Term Let  Legislation  - The  Scottish  Government  considered  that  introducing 
the  legislation1  will  increase  the  supply of  homes available  for local  residents.  In 
2022-2023,  applications for Short  Term Letting  Licences commenced  in  Argyll  and 
Bute,  with  the  legal  obligation  to  obtain  a  licence  coming  into  force  in  2023-2024. 
As of  March  2024,  3031  applications for short-term let  licences have  been 
received. 
•  Supplying  homes in  the  right  places and  homes for workers –  Research1  has
found  that  in  remote  rural  and  island  communities,  high  house  prices coupled 
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with an “additional minimum living cost of 15-30%” can prevent the recruitment
and retention of staff, especially those on lower levels of pay such as child-care
workers. This can result in crucial child development services such as wrap-
around child-care or nursery provision being unavailable or only available in
distant locations. Quality early year’s provision is vital to lift children out of
poverty, so if children are denied these services, the cycle of poverty is unlikely to
be broken.
In 2023 the Scottish Government published the Rural and Islands Housing Action
Plan, which directly addressed the challenges associated with the provision of
housing for key workers. The Action Plan encompasses the £25M Key Workers
Fund and states the following action:
We will work with local authorities to deliver the Rural Affordable Homes for Key
Workers Fund to ensure that there is effective local engagement with local
employers and registered social landlords to support the identification of
additional homes for key workers
Similarly the February 2024 Scottish Government Action Plan to address
depopulation recognises the importance of housing for workers in addressing a
range of linked social issues such as depopulation, employment and child
poverty, stating that:
Secure and sustainable employment helps lift families out of poverty.
Through the Argyll and Bute SHIP programme, the Strategic Housing Fund
(SHF), and the Community Housing Network, Argyll and Bute Council in 2023/24
have supported the development or provision of new homes in a variety of
remote or island locations. On Colonsay for example, support has been given to
the Colonsay Community Development Trust for the construction of affordable
housing on the island. As an example of innovative practice, a major local
employer (MOWI) have contributed to the capital elements of this project to allow
them to secure the allocation rights for a number of the properties for their staff.
An Empty Homes Officer post is jointly funded by Argyll and Bute Council and the
Health and Social Care Partnership (HSCP), with a focus directly on bringing
empty and ineffective homes back into use for HSCP staff. This will enable easier
recruitment of staff within the HSCP thus supporting service provision for local
communities.
The Rural Growth Deal will also increase the number of homes available for
workers. The housing element of the Rural Growth Deal is £3m. Two projects are
being taken forward, the project in Bowmore, Isle of Islay will focus on housing for
sale for principal occupation, and the one in Tobermory, Isle of Mull will provide
accommodation for workers.
• 16-18-year-olds
When there is a lack of supply of affordable homes, sixteen to eighteen-year-olds
who are unable to live at home due to overcrowding or due to the family home not
being accessible from their place of employment or training may be forced to stay
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with friends / ‘sofa surfing’. These insecure and precarious housing arrangements
can easily result in homelessness.
Prior to the Housing Summit in November 2023, community surveys were issued
seeking feedback on the main housing related issues in Argyll and Bute. Lack of
affordable housing opportunities was a common concern with 64% of respondents
stating that “Young people are leaving my community due to a lack of housing
options.”
A range of possible actions emerged from the housing summit intended to improve
the supply of affordable housing and workforce housing, having the effect of
offering more opportunities for young people to stay in their communities or be
housed close to their workplace.
Housing vulnerable families who are more
likely to be in poverty
The Local Housing Strategy (LHS) aligns with
the aims and objectives of the Argyll and Bute
Council Child Poverty Action Plan, and
outlines a series of actions to address
disadvantage and alleviate poverty. These
include preventing families and young people
in certain situations from incurring rent arrears,
from becoming homeless, assisting families
with a disabled family member and assisting
larger families. Figure * shows the family
situations where a child is most likely to be in
relative poverty.
Figure *; Percentage of household types
experiencing relative poverty
Source – Scottish Government Child
Poverty Strategy
• Insecure tenancies in the Private Rented Sector - Many families live in the
private rented sector. This sector is often expensive, and tenancies are less
secure, with some families living in this sector being pushed into poverty or
even homelessness. This is evidenced by the authors of “Affordable Housing
Need in Scotland Post 2021”, which stated that the largest proportion of those
subjected to formal homelessness assessments in Scotland lived in a private
rented properties. Scottish Government statistics for 2022/23 show a 74%
increase in terminations of Private Rented Sector tenancies due to rent arrears
in Scotland, a rate far higher than RSL sectors (21%).
In addition to the homelessness risk, there is a risk that the tenancy will end and that
the family will have to move to a new area to find a new home, resulting in children
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having to move schools. Research2 suggests that regularly changing schools affect
children’s attainment and, therefore, their life chances.
Homelessness - the Housing Options service assists households, including families
and individual young people in identifying the type of home they need and can afford.
This service also helps in reducing the number of failed tenancies, ensuring more
tenants can remain in their homes. Preventative engagement with households reduces
incidences of homelessness, which contributes to reducing child poverty and
outcomes that are more positive for households.
We have seen a significant decline in the number of homeless children in Argyll and
Bute in recent years, from 319 in 2017/18, to 189 in 2023/24. In 2023/24, 496
homeless cases were closed, of which 106 involved households with dependent
children (amounting to 199 children) and 76 of these households received a positive
outcome.
There has been a slight reduction in homeless applications between the 1st of April
2023 and the 31st of March 2024. During that period, 492 homeless applications were
made, a decrease of 21 applications (4% down) in the same period in the previous
year.
There are currently 246 statutory homeless households waiting for permanent
accommodation, with 60 of these households having children in them. The decrease
in homeless applications has also seen the number of children in homeless
households reduce from 216 children in 2022/23 to 189 in 2023/24.
Homelessness applications continue to vary by location, with Cowal, Helensburgh and
Lomond, and Lorn and the Isles seeing the highest levels of homeless applications.
2 Between the cracks-Matt Rodda with Joe Hallgarten and John Freeman July 2013. National
Association for Education Research Caroline Sharp March 2019
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Homeless Applications
140
120
100
80
60
40
20
0
01/04/2023 - 31/03/2024 01/04/2022 - 31/03/2023
A Bar Chart showing the number of homelessness applications in Argyll and Bute by
area from 1st April 2022 to 28th March 2024.
Source:  Argyll  and  Bute  Council  May 2024 
•  Large  households  - The  Local  Housing  Strategy aims to  provide  families with 
access to  housing  that  is the  right  size  to  meet  their needs.  Research3  shows that 
children  who  live  in  overcrowded  housing  find  it  challenging  to  find  a  place  to  do 
homework and  study,  negatively impacting  their  life  chances and  keeps them
trapped  in  a  cycle  of  poverty.  
As of March 2024, of those in housing need with children under 16 years, 128
households on the HOMEArgyll waiting list needed a home with four or more
bedrooms. This equates to 18% of households with children with a housing need.
Table *: Number of households with housing need, with children in Argyll and Bute
by bedroom size in March 2024
No of households with
children under 16
Minimum bedroom size
required
2 One bed
331 Two bed
254 Three bed
128 Four+ bed
Source: HOMEArgyll Common Housing Register March 2024
3 “The Effects of Overcrowded Housing on Children's Performance at School” April 2003 Dominique Goux Eric
Maurin. The paper “suggests a relation of cause and effect between living in an overcrowded home and falling
behind at school”.
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• Families with a disabled family member - In Argyll and Bute, considerable
work is undertaken to meet the needs of families with a disabled member. This
includes:
•  In  2023-2024,  Registered  Social  Landlords  (RSLs)  building  12  new  homes for
particular needs and  7  homes suitable  for disabled  people  who  do  not  require 
a  wheelchair specification  home.   Though  a  reduction  in  number from the 
previous year,  it  represents a  higher percentage  of  the  overall  new  stock
(27%).  As an  example  of  good  practice,  the  new  builds at  Eton  Avenue  in 
Dunoon  were  preceded  by consultation  with  the  tenants regarding  their
particular needs,  which  informed  the  house  design  and  adaptations. 
•  A full-time  Housing  Occupational  Therapist  (OT)  has been  employed  to  work
within  the  housing  service  to  ensure  needs are  met  through  the  design  of 
new-build  housing  or by adapting  existing  public  and  private  sector homes. 
Children  and  young  people  with  particular needs will  benefit  from the  bespoke 
person  - centred  approach  provided  by the  Housing  OT,  as is evidenced  in 
the  Eton  Avenue  project  in  Dunoon. 
•  The  number of  households seeking  advice  regarding  ‘Accommodation 
Unsuitable  –  Mobility /  Adaptations Issues’  has increased  from 64  in  2022/23 
to  71  in  Argyll  and  Bute  from 1st  April  2023  to  31st  March  2024. 
Housing condition
The “Improving our Understanding of Child Poverty in Rural and Island Scotland”
report states that:
Fuel costs are known to be a particular contributor to fuel-related poverty in rural and
island communities.
Jayne Glass and Jane Atterton; Rural Policy Centre, Scotland’s Rural College; June 2022
The housing condition in Argyll and Bute does not compare favourably with the
Scottish average. A higher proportion of homes are in poor condition and fail to meet
tolerable standards, mainly due to their failure to meet energy efficiency standards.
Living in a cold home has been linked to several health conditions. These conditions
often result in children missing school, and this has an impact on their life chances.
Research4 suggests a relationship between poor housing and lower educational
attainment. Hence, children living in poor housing are more likely to have lower
educational attainment, which has a negative impact on children’s life chances.
The Council supports discretionary repair and improvement work to private sector
properties via the Private Sector Housing Grant. Housing associations carry out
4 How are children affected by poor housing? Dawn Foster;
NatCen Social Research “People living in bad housing August 2013, Shelter, Matt Barnes; and
Chance of a lifetime- The impact of bad housing on children’s lives Shelter 2006.
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planned  cyclical  maintenance  and  improvement  works on  their stock and  deliver 
necessary adaptations with  investment  from the  Scottish  Government.   
The  Council  is also  currently reviewing  its statutory Scheme  of  Assistance  which  can 
fund  housing  adaptations. 
Energy efficiency and affordable warmth
Homes in  Argyll  and  Bute  need  considerable  works to  be  done  to  improve  insulation 
measures,  as illustrated  below: 
Two  Pie  Charts showing  percentages of  loft  and  wall  insulation  in  homes in  Argyll  and 
Bute. 
Figure  *  Insulation  measures in  Argyll  and  Bute  homes as of  March  2023  (Source; 
Home  Analytics) 
Only 40% have adequate loft insulation (increase
from 33% last year); 
Loft Insulation 7% 10%
0-99mm
16%
27% 100-
249mm 40%
250mm+ 
Wall Insulation
7%
Insulated
43%
Uninsulate
50% d
Unknown
Less than 50% have wall insulation
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A similar picture emerges when the Energy Performance Certificate (EPC) ratings for
Argyll and Bute are assessed. Figure * shows that only 30% of homes are rated EPC
band C or higher.
A Pie Chart showing homes, in Argyll and Bute, energy performance levels in
percentages.
Figure*  The  Energy Performance  Certificate 
(EPC) ratings for homes in  Argyll  and  Bute  in 
March  2023  (Source:  Home  Analytics)
EPC Band
A-B
7% 6% C
13% 24%
D
E
18% F-G
32% Unknown
Poor housing condition, coupled with homes with poor EPC ratings and low insulation
levels, create homes requiring a more significant amount of heat to feel comfortable
leading to increased day to lay living costs, with average energy bills in Argyll and Bute
being significantly higher (+37%) than the national average.
A Pie Chart showing average fuel bills in Argyll and Bute compared to the Scottish
average.   
Average Fuel Bill (£ pa)
1,358
993
Average estimate Scotland average
Figure *: Average Fuel Bills in Argyll and Bute
and Scotland in March 2023. (Source; Home
Analytics)
Current volatility in fuel costs nationally can be exacerbated in remote and rural areas.
High fuel costs combined with homes in Argyll and Bute requiring more heat to feel
comfortable than homes in other parts of Scotland have the potential to push many
families into poverty.
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A Bar Chart showing percentage of household in Argyll and Bute, in fuel Poverty.   
Fuel Poverty and Excess Cold
100%
80%
60% 70% 75% 91%  52,553 40%
20%
0%
30% 25% 9%
Properties in Properties in Properties in Total
fuel poverty extreme fuel excess cold properties
poverty
Figure * shows that Argyll and Bute has
high levels of fuel poverty, with 30% of
households in March 2023 being in fuel
poverty and 25% in extreme fuel
poverty. (Source; Home Analytics)
The Local Housing Strategy outlines a series of actions to reduce energy consumption,
such as:
The SHIP Programme - Houses developed through the Strategic Housing Investment
Plan (SHIP) are built to the ‘Greener Standards’, which ensure high energy efficiency
levels. Several other energy efficiency measures and initiatives are being developed
and piloted within SHIP new builds. From December 2023, homes built through the
SHIP programme will have even higher insulation levels than the ‘Greener Standard’
requires. However, new build homes only account for a small portion of the housing
stock.
Local Heat and Energy Efficiency Strategy (LHEES) - To tackle fuel poverty, the
Scottish Government has placed a duty on all local authorities to develop a Local Heat
and Energy Efficiency Strategy (LHEES) and delivery plan. The LHEES will be a
locally led, tailored approach to transitioning to climate-friendly heating sources and
ensuring local domestic and non-domestic buildings are more energy-efficient.
The council aims to publish its LHEES towards the end of 2024, and will be
accompanied by an Action Plan which will clarify roles and responsibilities in achieving
the objectives and actions outlined in the strategy, as well as developing a mechanism
to deliver activities. Homes that are more energy efficient will need less energy to
reach a comfortable temperature, lowering heating bills and helping to alleviate child
poverty.
Energy Efficient Scotland – Area Based Scheme (EES-ABS) - The Area Based
Scheme offers grants for the installation of insulation measures to homes of eligible
private owners and private rented tenants throughout all areas of Argyll and
Bute. Effective insulation makes homes warmer and in turn helps in the reduction of
household fuel costs. The Scheme is financed by the Scottish Government and
administered by the Council. Argyll and Bute Council continues to utilise their full
grant on an annual basis, regularly approaching the Scottish Government for
additional funds. £1,979,827 was awarded for the EES - ABS programme for
2023/24, with the current programme running until 30th June 2024, and the full
amount projected to be spent.
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Energy Efficiency Standards for Social Housing (EESSH) - Social housing
landlords have been carrying out works in their housing stock to improve their energy
efficiency. Most homes owned by social landlords now meet the Energy Efficiency
Standard for Social Housing (EESSH), with most landlords having over 90% of their
stock meeting the standard. In early 2024, the Scottish Government consulted on a
proposed new Social Housing Net Zero Standard (SHNZ) which is intended to replace
the current EESSH standards.
Net-zero standard for social housing - the Scottish Government has recently
consulted on a proposed new net zero standard for social housing, intended to ensure
that new builds and existing stock meet energy efficiency standards which, while
contributing to climate change measures, will also help to reduce the effect that high
energy costs have on the overall cost of living.
Gypsy/Travellers - The Housing Service continue to engage with the community and
relevant partners though the Gypsy/Traveller Working Group. The purpose of the
Working Group is to:
• Understand the accommodation needs and preferences of Gypsy/Travellers to
inform future provision;
• Work with Gypsy/Traveller communities to raise awareness of rights and
entitlements;
• Ensure that our public services are responsive to Gypsy/Travellers needs and
preferences;
• Provide leadership to tackle racism and discrimination;
• Strengthen community development and engagement;
• Work with Gypsy/Travellers to improve their involvement in national and local
decision-making.
Argyll,  Lomond  and  the  Islands  Energy  Agency  (ALIenergy)  - Fuel  Poverty 
Argyll, Lomond and the Islands Energy Agency (ALIenergy) continues to provide
energy efficiency and affordable warmth advice to households in Fuel Poverty
across Argyll and Bute. The majority of our work involves working intensively on a
one-to-one basis with clients who come to us either via referrals or by themselves.
Clients are first assessed for any immediate crisis interventions required. Crisis
grants are accessed subject to availability and eligibility from a variety of sources.
Depending on the source, payments could be in the form of prepayment meter
vouchers; payments made direct to energy suppliers; cash payments; or provision
of essential appliances such as white goods or other items as required. These
payments have provided immediate relief and literally enabled people to get out of
debt and put their heating back on. The service also helps to increase clients
understanding of energy issues, save money on their ongoing costs and improve
their resilience to fuel poverty going forward, by providing comprehensive home
energy advice offered by telephone and/or through home visits including on energy
efficient behaviours, heating systems, appliances, meters, tariffs, bills, dealing with
damp and condensation, and ensuring clients receive all energy bill discounts and
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schemes they are eligible for. The end result is an improvement in household
finance, knowledge and understanding, resilience, comfort, health and wellbeing.
As expected the number of enquiries increased as the colder weather set in.
However, in winter 2023-24 we began to see an increase in demand two months
earlier than previous years. Many households were suffering from fuel poverty due
to unaffordable energy prices. This is a particular problem across our large rural
area, as mains gas is mostly not available, and other heating methods are usually
significantly more expensive. We also have bad weather, poor housing and low
incomes, all of which are challenging. We are seeing a larger number of repeat
clients than in previous years, and they are often in a worse state of desperation.
We are seeing many more clients who simply can’t afford to turn their heating on
at all. Many are on prepayment meters which they are unable to top up, and they
have suffered severely through the cold winter weather. With the end of the
Scottish Government funded Home Heating Support Fund in March 2024, we
expect to see households struggle in 2024-25 as there are still high rates of fuel
poverty. Families are reporting they are worried about the summer school holidays
as children will be at home on devices and they will be cooking more.
A Bar Chart  showing  the  level  of  referrals over months 
In 2023-24 a third of the households seeking help with energy had children in the
home, a quarter of ALIenergy’s clients were single parents.
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A Pie Chart showing family composition of referrals.
On average, we calculate the client gains achieved in 2023-24 to be worth an
average of at least £500 per client, in a combination of accurately measured crisis
intervention funds (£200) and other estimated savings (£300). Estimated savings are
a combination of factors such as: lower bills as a result of behavioural changes;
switching to new energy efficient appliances; changing tariffs or meters; installation
of new technologies/ gadgets; ensuring all clients receive all discounts and schemes
they are eligible for; onward referrals for benefit checks, financial advice, Scottish
Government funded insulation or new heating installs.
In 2023-24 ALIenergy’s total client gain was over £269,373. The Scottish
Government funded Home Heating Support Fund granted £168,189 to ALIenergy
clients to help with fuel debt and ongoing costs. ALIenergy secured £26,617 in pre-
payment vouchers from the Fuel Bank Foundation and £19,404 in pre-payment
vouches from the British Gas Energy Trust. Referrals were made to ECO4 which
resulted in client gains of £19,200 from capital work to improve the energy efficiency
and annual bill savings. A total of £21,731 was secured from the Glasspool Trust for
white goods. A further £14,232 was secured through several funds including
Children in Need, Aberlour Urgent Assistance Fund, Fuel Bank Heat Fund, Live Well
and Warm Home Discount.
ALIenergy continue to work with Argyll & Bute Council, Bute Advice Centre and the
Argyll & Bute Community Food Forum to deliver Argyll & Bute Council’s Flexible
Food & Fuel Fund. Since the launch of the fund in January 2020 the client gain has
reached £3.8 million to the end of March 2024.
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Training and Information Sessions Delivered
•  ALIenergy  and  Bute  Advice  Centre  co-hosted  Information  Sessions to  raise 
awareness of  the  Flexible  Food  & Fuel  Fund,  Welfare  Benefits support  from Bute 
Advice  Centre  and  fuel  poverty support  from ALIenergy.  These  sessions were 
targeted  to  professionals working  with  children  and  families including  Argyll  &
Bute  Family Liaison  Officers,  Midwives and  Health  Visitors.  Uptake  was positive 
with  22  midwives and  health  visitors attending  online  and  the  Family Liaison 
Officer session  was recorded  for dissemination.  ALIenergy  hosted  Fuel  Poverty
Awareness sessions targeting  Social  Workers,  Health  Professionals,  Citizens
Advice  Staff  & Volunteers,  Argyll  & Bute  Council  Welfare  Rights Team, 
Household  Resilience  Advocates,  Community Link Workers and  Mental  Health 
Professionals where  110  professionals attended  online. 
•  ALIenergy attended  the  Kirn  Primary School  Community Café  @TheKirk,  a 
session  hosted  by Kirn  Primary’s Family Liaison  Officer Laura  Mitchell  who  said:  
“Rachel and Lena have been so helpful to our parents with Energy Advice and
Financial Fuel Support through our Kirn Café at the Kirk, the Cafe was set up for
parents to have a safe warm space to meet up for a chat on a weekly basis.
ALIenergy have had 2 drop in sessions where they have set up all their information
and made themselves available for parents to talk to and fill in an enquiry form. They
also have brought with them some free items for parents to take home to keep them
warm i.e. socks, blankets and hot water bottle. In the colder months I know the
parents were very grateful for these items.
Kirn Primary appreciate these drop in sessions Lena and Rachel provide for our
families. Many thanks.”
• ALIenergy delivered energy support to 86 families receiving help from the
Parental Employment Support Fund throughout 2023-24.
Looking to 2024-25, ALIenergy will continue to support families in fuel poverty
through our various funded projects including the Flexible Food and Fuel Fund and
Parental Employability Support Fund Programme. A major concern for our team is
clients who rely on the radio-teleswitch to control their electricity meters as the
technology will be switched off in June 2025. To remedy any disruption these meters
will need to be replaced with smart meters offering the same functionality. At present
suppliers are testing suitable meters so there is a lot of worry that meters will not be
ready in time and there won’t be enough time to get all the required meters installed
(around 250,000 across Scotland). As much of Argyll and Bute is off the gas grid and
people rely on electric heating with Total Heat Total Control meters and tariffs this
will cause a great deal of worry for householders as there is potential their heating
and hot water will be left on the last received signal-on or off. We expect to see an
increase in enquiries and referrals for this issue.
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School  Clothing  Banks 
The South Kintyre scheme has 8 participating primary schools & nurseries. In Year 1
a total of 586 items were donated. 55 orders were placed for 322 items supporting
72 families which is equivalent to 1 in 7 children being supported.
In Year 2 the delivery plan is to increase the impact of the project. Try to encourage
more schools to engage in the project including the wider area. Normalise reuse so
that it becomes the norm to wear pre loved clothing and remove any stigma.
Continue to promote the scheme and work with our partners to maximise the project.
A community development officer is collaborating with schools to streamline the
process of requesting uniforms, aiming to make it as convenient as possible for
families. 
Free  Period  Products 
Argyll and Bute’s free period product initiative, My Tribe continues to run across
Argyll and Bute. Products are available in over 250 locations, with free online
ordering and delivery to any household in Argyll and Bute. Period products are
available in over 30 primary schools across the area, and all the secondary schools,
with the My Tribe Champions initiative running independently in a number secondary
schools.
A consultation was carried out in 2023, this showed that overall awareness of the My
Tribe initiative continues to grow, with a 65% increase in awareness from 2022 to
2023. Over 90% of young people who took part in the survey were aware of period
products being freely available to them. Across the board, the most popular way to
access products was through the My Tribe website, followed by accessing within
schools.
The My Tribe team have been working on technical improvements to make
monitoring, evaluating and managing the initiative easier, with improvements made
in ease of access to products online.
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Free School Meals and Holiday Provision
A chart showing what the Good Food Nation (Scotland) Act says.
Free school meals support for entitled pupils has remained a key way of tackling the
cost of living challenges for families with children. All children in receipt of 1140
hours of childcare in early years’ settings receive a free school meal, along with free
milk and a healthy snack. All pupils in P1 - P5 are now entitled to a free school
meal, and from February 2025 children in P6 and P7 in receipt of the Scottish child
payment will also be entitled to a free school meal. In addition, all children and young
people attending our Learning centres receive a free school meal.
Cash payments in lieu of free school meals for those in receipt on the basis of need
is currently paid via BACS transfer, at the rate of £2.40 during holiday periods; this is
funded by Scottish Government.
Pupil feedback continues to be the basis for the development of school lunch menus,
and they continue to meet the Food and Drink in Schools standards which came into
effect in April 2021. One of the Menu Development Assistant key roles is to work
with pupils on menu design. Free school meal uptake remains higher than the
Scottish average.
The Catering service has worked alongside Education to roll out cashless catering
and online ordering facilities to all schools, so that every child can access a meal in a
non-stigmatising way that protects their identity. Through the new pre-ordering app,
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each child should also be able to have their preferred meal every day at lunchtime,
while enabling conversations with parents around meal choices to become
normalised. The Council’s Catering Service continues to hold its Soil Association
Food for Life Served Here Award at Bronze level, across all primary and Early Years
settings, demonstrating its commitment to providing locally produced, sustainable,
ethical and locally prepared food, serving food that’s good for pupil’s health, for the
environment and for the local economy.
The Catering team have been working on producing a food map to identify further
opportunities for providing more local food through school meals while supporting
community wealth building opportunities for our communities. Food cost inflation as
a result of EU Exit, the pandemic and the war in Ukraine continue to put significant
pressure on both public sector food provision and on household finances.   
Paid for School Meals
The Council is applying the COSLA Good Practice Principles for school meals debt
guidance, along with ensuring that discretionary school meals are available for
children who need them when circumstances are appropriate.      
Good Food Nation and Food Strategy
The Good Food Nation (Scotland) Act was passed in July 2022, placing a duty on
Local Authorities to create, publish, consult on, deliver and implement Good Food
Nation plans, which will help to create a more sustainable and just food system for
everyone in Scotland. This plan will need to be reported upon every two years, and
reviewed every five years.
The scope of the Good Food Nation Act is broad, and will draw together a number of
other plans, including the Child Poverty Action Plan, with a food lens, along with
education, health and wellbeing, and other priority areas. In addition to the scope of
this Act covering child poverty, one of the key principles of the Act is that adequate
food is a human right. The draft Good Food Nation Plan was published in January
2024 for public consultation. The final plan is expected to be published in early 2025,
which will be followed by the development of the Local Good Food Nation Plan in
Argyll and Bute.
D.  Helping  Families  in  Other  Ways  
Working  with  Refugees  in  Argyll  and  Bute 
The Council’s Resettlement Team works in partnership with other organisations
through the Refugee Programme. Work began in 2015 and began with Syrian
resettlement, a UK wide scheme whereby local authorities provided accommodation
and support. In Argyll and Bute Syrian families and individuals were found homes on
the island of Bute and organisations worked together to provide multi-agency, person
centred support. This programme continues today and now includes other
nationalities; it has proven highly successful, winning a number of awards, including
COSLA Excellence Awards and is seen as a benchmark settlement programme.
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Work with Ukrainian families is different as it is community based but still
resettlement led. Support remains multi-agency and person centred. Some 300
Ukrainian citizens have been welcomed to Argyll and Bute under two different
schemes. With the “Homes for Ukrainians” UK Government backed scheme people
match with a sponsor in the UK; it is the task of the local authority to complete
checks on the prospective sponsors.
The second scheme for Ukrainian people was set up by the Scottish Government
and will provide places for up to 45,000 people. They are placed in hotels across
Scotland and local authorities match them with sponsors from there. Challenges may
arise in the future with the need to identify longer term accommodation for everyone.
To date this has been successfully managed in Argyll and Bute and no one has been
identified as statutorily homeless. The Council’s Resettlement Team has been
scaled up to provide support for Ukrainians and this has included:
• Housing;
• Interpreters;
• English Lessons;
• Employability support;
• Benefits and Grants;
• Physical and mental health supports and counselling.
Outcomes for people placed across Argyll and Bute are good and provision provided
is a notable example of effective multi-agency partnership working.
Since the start of 2024 Afghan families have been resettled in Helensburgh through
the Afghan Relocation and Assistance Policy (ARAP). The (ARAP) scheme was
launched by the UK government in April 2021 and works with the Ministry of Defence
(MoD) to relocate current and former Locally Employed Staff who worked with the
British Forces in Afghanistan and identified to be at serious risk of threat to life. All
those who are resettled through ARAP scheme benefit from full rights and
entitlements through Indefinite Leave to Remain, providing them with the certainty
and stability they need to build their life here. The local authority receive integration
tariff over 3 years to provide ongoing integration support. In addition there is funding
available in year 1 for education, adult ESOL and healthcare. As per all resettlement
schemes, support is person centred and multi-agency.
We have also reviewed our programme of support for unaccompanied asylum
seeking children and young people (UASC). These young people have made their
way to the UK without parents or guardians and are seeking refugee status from the
Home Office. Our new programme of support sees Resettlement and Social Work
working together very closely to provide the best possible support for our young
people.
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Argyll and Bute Third Sector Interface
Warm  Spaces 
The Argyll and Bute Third Sector Interface has set up a Positive Destinations
Programme. They believe that with guidance and help, volunteering can change
people’s lives. The programme aims to reduce barriers to personal development,
education, and employment. Participants receive six-month volunteering placements
in Argyll and Bute, with a dedicated mentor to guide them. This experience enhances
confidence, social skills, and overall well-being, while reducing stress and improving
mental health.
https://www.argylltsi.org/positive-destinations/
The Argyll and Bute Third Sector Interface (TSI) has produced a comprehensive list
of Warm Spaces throughout the region where people can gather, stay warm, and
connect. These spaces are open to the public or available for organisational
meetings to help reduce heating costs.
https://www.argylltsi.org/warm-spaces/
They have also created a Community Directory which shows hundreds of charities
and organisations that offer crucial services that serve and support their
communities. These may be a befriending service for those dealing with rural
isolation or a support service for parents struggling with the cost of living or maybe a
knitting and natter group that allows people to meet others.
https://abcd.scot/
Cool  2  Talk 
Cool 2 Talk is a safe space for young people age 12 up to 25 years old living in
Argyll and Bute to get questions answered accurately and without judgment within 24
hours visit https://cool2talk.org/
Cool2talk is not an emergency service. If you need an immediate response, please
contact Child line on 0800 1111 or the Samaritans on 116 123.
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A Picture showing young people at a bus stop, thinking about things that worry them.
Re-Store  Oban 
This is an example of one of the many initiatives that are happening across Argyll
and Bute to tackle the impacts of the cost of living crisis. The shop is part of the
work of five charities in Oban, some of whom are already working with families to
tackle child poverty (these are Hope Kitchen, Healthy Options, ALIenergy, Atlantis
and Oban Youth Cafe).
The Workshop-part of Re-Store is going to be running a range of workshops over the
year, all on a pay-what-you-can basis. They'll focus on increasing people's
confidence in mending and repurposing clothes and homeware. Regarding tackling
child poverty in particular, the most relevant will probably be us running free
workshops around the holidays, e.g. for making Halloween costumes, and so on. On
a more general note, we are keeping prices in the shop very low precisely to keep it
affordable so that individuals and families can access good quality clothing, toys and
other things at accessible rates. We're also in the process of setting up a rescued
food hub which will also see people accessing very affordable food while reducing
food waste.
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E.  Other  Planned  Work  
Vibrant and  Living  Spaces  Grant to  Council  –  UK  Shared  Prosperity  Fund 
Argyll and Bute Council has launched the Vibrant & Living Spaces Grant,
funded through the UK Shared Prosperity Fund (UKSPF).
Argyll and Bute Council has been allocated £304,642 to support the creation and
improvement of living spaces.
Visit the Invest in Argyll website for an application form and
guidance document.
The main objectives of the fund are to support capital projects which create or
improve:
• green or blue space;
• community facilities and amenities; or
• cultural, heritage and tourism assets.
Applications will be considered from:
• Community, voluntary and not for profit organisations based in Argyll and Bute
The Council will award grants from £10,000 - £50,000 to eligible organisations that
support activities that deliver UKSPF objectives. Funding is limited to ‘capital’
expenditure only. Deadline: Friday 23rd February 2024 at 17:00pm.
For further information, please contact: Transformation Projects and Regeneration
Team.
Investinargyll@argyll-bute.gov.uk   
Engaging  With  Governments  Proposed  Depopulation  Plan 
Councillors have agreed to continue to engage with the Scottish Government for
further investment in Argyll and Bute communities facing depopulation, particularly
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affordable housing, digital and transport connectivity and more employment
opportunities.
Councillors considered the Scottish Government’s Depopulation Action Plan at a
meeting of the Full Council and agreed there is a need for greater focus on more
radical actions, coupled with greater resources, to reverse negative population
trends. Argyll and Bute is one of 14 local authorities in Scotland with declining
populations.
Appendix  One. 
The Local Government Benchmarking Framework:
To understand why variations in cost and performance are occurring, councils work
together to ‘drill-down’ into the benchmarking data across service areas. This
process has been organised around ‘family groups’ of councils so that we are
comparing councils that are similar in terms of the type of population that they serve
(e.g. relative deprivation and affluence) and the type of area in which they serve
them (e.g. urban, semi-rural, rural). The point of comparing like with like is that this is
more likely to lead to useful learning and improvement.
For councils grouped by the type of population they serve, e.g. level of deprivation
and affluence, .Argyll and Bute is in Family Group 2 which consists of:
Moray
Stirling
East Lothian
Angus
Scottish Borders
Highland
Argyll & Bute
Midlothian
For councils grouped by the type of area they serve, e.g. rural, semi-rural and urban,
Argyll and Bute is in Family Group 1 which consists of:
Eilean Siar
Argyll & Bute
Shetland Islands
Highland
Orkney Islands
Scottish Borders
Dumfries & Galloway
Aberdeenshire
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A Table showing how Argyll and Bute compares with other, similar, benchmarking
areas. Benefits, employment, school leavers, weekly earnings, and child poverty
rates, in 2023.
Indicator Argyll and Bute (%) Average Family Group 2 (%)
% of Children in Child
Poverty
21.7 22.7
NOTE- Scottish average is
22.6%
% of Children in Low
Income Families
17.8 18.5
% of Households on
Universal Credit
10.1 14.4
% of Households that are
Workless
13.5 18.9
% of School Leavers in
Positive Destination
96.4 95.8
% Economically Inactive:
long term sick / disabled
rate
25.9 35.1
% Employment Rate 74.7 74.2
%Employment in Low Pay
Sectors
32.5 29.1
% Gender Employment
Gap (%difference
between male and female
employment rates)
4.9 6.4
% under-employment
Rate
8.1 9.4
Satisfactory Hours % of
employees
81.4 83.6
Median Weekly Earnings
(Residence Based – Full-
Time)
586.3 636.2
Appendix  2 
Plans that the Child Poverty Action Plan 2023-2024 aligns to
Argyll and Bute HSCP Joint Strategic Plan 2022 – 2025
Argyll and Bute Children and Young People’s Service Plan 2023 - 2026
Argyll and Bute Outcome Improvement Plan 2020-2034
Argyll and Bute Community Justice Plan 2017 - 2022
Argyll and Bute Corporate Parenting Plan 2021 – 2024
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Argyll and Bute Employability Partnership Delivery Plan, 2022-25
Argyll and Bute Education Strategic Plan 2022 – 2024
Argyll and Bute Local Housing Strategy (LHS) 2022-2027
Argyll and Bute Children’s Rights Plan 2020-2023 Review
81