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Argyll and Bute HSCP Performance Report Fq2 2024/25

Argyll and Bute Council · 29 January 2025
Back to Argyll and Bute HSCP Integration Joint Board (IJB) — 29 January 2025 and its agenda

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Integration Joint Board       
Date of Meeting: 29th Jan 2025 
Title of Report:  Health & Social Care Partnership - Performance Report – FQ2 2024/25 (Jul – Sep) 
Presented by: Kristin Gillies - Head of Strategic Planning, Performance & Technology    
The Board is asked to:
• Acknowledge performance for FQ2 2024/25 (July - September) 
• Acknowledge performance update on the National Health & Wellbeing Outcomes
and Ministerial Steering Group Integration Indicators (Appendix 1) 
• Note Delayed Discharge Sitrep as of 30 September 2024 (Appendix 2) 
EXECUTIVE SUMMARY 
This report details performance for Financial Quarter (FQ) 2 2024/25 (July - September), the
performance outputs are taken from the Integrated Performance Management Framework (IPMF)
Reporting Dashboard with the focus on twelve key service areas. Overall performance for FQ2 notes
51 of 84 measures reporting as on target (61%). The report details performance against each of the
service areas and the 84 supporting Key Performance Indicators. Analysis of the KPI’s is supported
by performance commentary from the Heads of Service and Service Leads. National Health &
Wellbeing Indicators performance is included alongside latest performance from the National
Delayed Discharge Sitrep. The use of the new performance Dashboard within SharePoint is
designed to offer a more focussed approach to the access and analysis of data, offering scope for
self-service.   
2. RECOMENDATIONS
The Integration Joint Board are asked to acknowledge current FQ2 24/25 performance. 
3. DETAIL OF REPORT
The report details the HSCP (Health and Social Care Partnership) performance for FQ 2 2024/25
(July - September) highlighting key performance trends across the 84 KPIs (Key Performance
Indicators). In addition, the report includes performance updates from Heads of Service and Service
Leads across the twelve service areas. The latest performance against the National Health and
Wellbeing Outcomes Indicators is reported (Appendix 1). Also included is the latest national update
on Delayed Discharges (Appendix 2).

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4. RELEVANT DATA & INDICATORS 
4.1 FQ2 2024/25 (July - September) Performance Summary                          
Overall performance for FQ2 notes that 84 KPI’s are scoring against target, with 51 (61%) reporting
as on-track. This is an increase of 11% from FQ1 position, where 42 KPI were on track (50%). The
KPI’s report performance against the target and include the target, actual and variance and is a mix
of both quantitative and qualitative indicators. The use of the green, amber and red graphics within
the Dashboard is used to give an overview of the HSCP’s total performance for each of the twelve
services and 84 KPI’s. The use of only green and red for the KPI’s is used to focus delivery with
regards to sustaining performance on or above target.   
4.2 Analysis of Key Performance  
This analysis identifies performance across the 12 service reporting categories within the Integrated
Performance Management Framework (IPMF). 
4.2.1 Children & Families
Performance across 7 Key Performance Indicators (KPIs) for Children & Families & Justice shows
4 KPIs (57%) on track, with 3 KPIs (43%) reported as off track against the targets set in FQ2 24/25.
Performance on track reports an increase of 28 % from the reported FQ1 24/25 position (29%) 
Performance on or above target: 
• The percentage of Child Protection Register (CPR) cases that have an allocated Social
Worker remains at 100% for FQ2. 
• The number of teams that have delivered 75% or more of the Universal Health Visiting
Pathway (UHVP) reports 78% for FQ2, up from 61% FQ1.
• The number of statutory individual Health Assessments commenced within four weeks of
coming into care in FQ2 again reports 100%. 
• The numbers of Public Sector staff who have received at least basic training in how to identify
and respond to women and children affected by Violence Against Women & Girls reports 122
against target of 6. 
Performance below target & areas for improvement: 
• The percentage of Child Protection Planning Meetings (CPPM's) held within 28 days of the
initial referral reports 17% in FQ2 against 90% target, an increase from 0% reported in FQ1.
• Children & Adolescent Mental Health Services (CAMHS) children and young people seen
within 18 weeks of referral reports 73% FQ2 up from 60% FQ1.  
• Percentage of Criminal Justice social work reports submitted by 12 noon, 2 days before court
reports is noted at 82% in FQ2, against 90% target and down slightly from 87% reported in
FQ1.

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4.2.2 Telecare and Digital
Performance across 13 Key Performance Indicators (KPIs) for Strategic Planning, Performance &
Technology Services shows 5 KPIs (38%) on track, with 8 KPIs (62%) reported as off track against
the targets set for FQ2 24/25. Performance on track reports an increase of 7% from the reported
FQ1 24/25 position (31%) 
It should be acknowledged that nationally waiting time breaches are measured against a zero target.
Local targets have been set to monitor progress and improvements to reduce the number of patients
on waiting lists across varied health specialties.   
Performance on or above target:   
• FQ2 reported 219 Telecare clients starting a new service, an increase of 10% from the
previous quarter (198) and above target of 200. 
• There has been a 2% increase in the digitalisation of telecare device equipment, with FQ2
showing 54% and achieving the 54% rolling performance target set for FQ2.
• Implementation of Just Checking activity monitoring equipment has been successfully carried
out in nine homes during FQ2, up 33% from 6 in FQ1.
• Usage of digital blood pressure monitoring in Primary Care has seen a significant rise,
increasing from 40 users in FQ1 to 79 users in FQ2 against a target of 40. 
Performance below target & areas for improvement:   
• E-health reported resolving 99% of support requests in FQ2, narrowly missing 100% target
• Consultations delivered via Near Me fell slightly from FQ1 (1014), with 999 noted in
FQ2 against target of 1025. 
• The number of telecare clients overdue for their annual review has decreased significantly to
52%, missing the 50% target (and work is continuing to improve data quality around this
measure).
• Silvercloud referrals performance remains stable with an increase of 1 from 57 in FQ1 to 58
in FQ2 against the target noted, against a target of 60 per quarter.
• Percentage of telecare clients with an enhanced package, FQ2 performance remains
unchanged at 42%, below the desired target of 45% (work is ongoing to improve data quality
around this measure).  
• FQ2 performance for Waiting Times for Cancer Appointments at 31 & 62 Days reports 12
against target of zero, an increase from 1 reported as at FQ1.
• New Outpatient Waiting Times breaches over 12 weeks have reduced from 50% in FQ1 to
49% in FQ2 against a 46% target.  
• Outpatient Long waiting over 52 weeks also noted a reduction from 3.8% at FQ1 to 3.3%
against a 2.8% target. 
4.2.3 Primary Care
Performance across 10 Key Performance Indicators (KPIs) for Primary Care shows 7 KPIs (70%)
on track, with 3 KPIs (30%) reported as off track against the targets set for FQ2 24/25.  Performance
on track reports an increase/decrease of 10% from the reported FQ1 24/25 position (60%) 
Performance on or above target:   
• FQ2 noted 81% of children who received Fluoride Varnish treatment did not require be
referred for further dental treatment, an increase from 80% in FQ1.
• FQ2 performance notes 4% of eligible residents have so far received their Winter Covid 19
booster. This is 1% higher than the national average.

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• FQ2 notes zero GP practices were returned to HSCP Control during FQ2, against a zero
target.
• GP practices remained at level zero during FQ2 resulting in no reduction in services provided.
• 4.5% of consultations by GPs and other HSCP within the primary care setting were done
digitally in FQ2 down slightly from 4.7% in FQ1 however remains on the target of 4.5%.
• Primary Care Out-of-Hours Services covered 46% of all recorded out of hour consultations
during Q1 exceeding their 45% target.
• 96% of children at 12 months of age received their 6 in 1 vaccination achieving the 95%
national target (*data for this indicator is 1 quarter behind due to availability of statistics). 
Performance below target & areas for improvement:   
• HSCP-run practices did not meet their target of 14 by recording 55 instances of practices
operating under contingency measures, up from 7 in FQ1.
• The Oral Health Improvement Team noted delivery of 95% of their planned activity, against
100% target.
• FQ2 performance notes HSCP Dental services utilised 48% of clinic appointments, missing
their 90% target and falling from 52% reported at FQ1.  
4.2.4 Public Health
Performance across 5 Key Performance Indicators (KPIs) for Public Health shows 5 KPIs (100%)
on track against the targets set for FQ2 24/25. Performance on track reports an increase of 20%
from the reported FQ1 24/25 position (80%) 
Performance on or above target:   
• Increase the monthly number of quit dates set, supported by NHS smoking cessation
advisors or jointly through shared care with pharmacy, by people in the most deprived 40%
areas in Argyll. Performance this quarter has significantly exceeded the target, with 29 quit
dates achieved against a target of 10. This represents a 164% increase compared to
FQ1.  This success is due to a change in the methodology for counting measure.
• Increase the number of engagement activities delivered in communities and supported
through Living Well Networks.  Performance continues to be above target, with an actual of
26 against a target of 20. 
• Increase the number of people in Argyll and Bute attending training in the following areas,
Money Counts, Behaviour Change, Mental Health and Suicide Prevention. The rolling target
from 23/24 continues into 24/25, with the expectation of 17 additional clients each quarter. 
In FQ2 we successfully exceeded our target with 111 attendances, against a target of 102.  
• Increase the number of referrals to community link workers supported by “We Are with You”.
Performance this quarter achieved approximately 110% above the target, with an actual
performance of 212 against a target of 101. 
• Number of instances working with Scottish Government or National Agencies on National
Strategy and Policy Development. This is a new measure for 24/25 with a target initially set
as 1.  FQ2 noted 14 instances of working with Scottish Government or National Agencies on
National Strategy and Policy development. 
Performance below target & areas for improvement:   
None noted this quarter.

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4.2.5 Finance 
Performance across 6 Key Performance Indicators (KPIs) for Finance shows 5 KPIs (83%) on track,
with 1 KPIs (14%) reported as off track against the targets set for FQ2 24/25.  Performance on track
reports an increase/decrease of 33% from the reported FQ1 24/25 position (50%) 
Performance on or above target:
• Costs for Hospital Delayed Discharges actual spend reports £306,500 against a target of
£317,000, noted as 3.3 % under target, and 25% reduction from FQ1 position.
• Agency and Locum staffing expenditure with actual spend (6%) being 4% under target of
10% and a reduction from 14% noted at FQ1. 
• Older People Internal Residential actual spend being under projected target by 17%, from
projected overspend of 21% noted at FQ1. 
• Older People External Residential actual spend reports being 28% below projected target,
an increase of 10% from the reported FQ1 position. 
• Older People Homecare actual spend reports being 8% below projected target, am
improvement form the 2% noted at FQ1. 
Performance below target & areas for improvement: 
• GP prescribing expenditure with actual spend being 2% over the projected FQ2 spend target.
This is a percentage terms increase of 2% from the FQ1 position. 
4.2.6 Carers
Performance across 4 Key Performance Indicators (KPIs) for Carers shows 3 KPIs (75%) on track,
with 1 KPI (25%) reported as off track against the targets set for FQ2 24/25.
Performance on track reports a decrease of 25% from the reported FQ1 24/25 position (100%). 
Performance on or above target:
• The number of Unpaid Carers Supported across A&B’s Carers Centres continues to be
over the target of 3000 per quarter, with a slight increase to 3359 (2%) noted from previous
FQ1.  
• The ACSP reviews, which now include welfare contacts, are well above target of 700 per
quarter with 1396 achieved in FQ2 compared to 913 in FQ1.
• Young Carer Statements completed in FQ2 notes 35, is up from 26 recorded in FQ1 and
remains above the target of 4. 
Performance below target & areas for improvement: 
• The number of Adult Carer Support Plans completed have decreased this quarter (-17%),
with 114 reported against target of 133. 
4.2.7 Allied Health Professionals 
Performance across 7 Key Performance Indicators (KPIs) for Allied Health Professionals shows 5
KPIs (71%) on track, with 2 KPIs (29%) reported as off track against the targets set for FQ2 24/25.
Performance on track reports an increase of 14% from the reported FQ1 24/25 position (57%).

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It should be acknowledged that nationally waiting time breaches are measured against a zero target.
Local targets have been set to monitor progress and improvements to reduce the number of patients
on waiting lists across varied health specialties   
Performance on or above target: 
• MSK Outpatient Referral waits breaching >4 weeks are again significantly down in FQ2 to
967 (-14%) and meeting target of 1120.
• AHP Priority 1&2 referrals breaching > 4 weeks in FQ2 reported 46 against a target of 48
• AHP Outpatient Completed Waits continue to increase in FQ2 (+6%) with 1033 reported
against the target of 945.
• Community Patient Discharges continue to increase in FQ2 (+8%) to 2034, against the
target of 1632.
• The percentage of New versus Return Outpatient Physio AHP Referrals remains above the
30% target, with 33% noted in FQ2. 
Performance below target & areas for improvement: 
• Outpatients waiting over 12 weeks for AHP services have continued to trend downwards in
FQ2 – with a reported total of 504 against the target of 500.
• Priority 3 and 4 Community Patient Referrals breaching over 12 weeks have increased
quarter on quarter, with FQ2 reporting 571 against a target of 400, up 2% from 558 noted in
FQ1. 
4.2.8 Delayed Discharges 
Performance across 6 Key Performance Indicators (KPIs) for Delayed Discharges shows 5 KPI
(83%) on track, with 1 KPIs (17%) reported as off track against the targets set for FQ2 24/25.
Performance on track reports an increase/decrease of 66% from the reported FQ1 24/25 position
(17%). 
For FY 2024/25 Delayed Discharges KPIs, we use a count at the end of quarter census point instead
of full month data, as this aligns better with national reporting. It should be acknowledged nationally
Delayed Discharges are measured against a zero target. Local targets have been set to monitor
progress and improvements to reduce the number of patients showing as a Delayed Discharge.   
Performance on or above target: 
• The number of overall people delayed in hospital at Monthly Census Point as at the end of
Q2 was 31, against target of 31. This reflects a fall of 21% compared to FQ1 position (39).
The target was set based on the average over the last four quarters of 23/24, where client
numbers ranged between 29 and 34.
• At the end of Q2 census point, the overall length of stay in a hospital (Delayed Discharge
Bed Days) at Monthly Census Point was 613 against the target of 634. This represents a
decrease of 25% with 820 recorded in FQ1. The target was set based on the average bed
days over the past four quarters of 23/24, which ranged from 598 to 695. 
• Reduce the Number of people delayed in hospital with AWI code at Monthly Census Point.
Performance was above target having achieved actual of 2 against a maximum target of 6.

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In this quarter, the number of people delayed with AWI code recorded fell from 5 in July to 3
in August and to 2 in September. 
• The number of people delayed awaiting a Care Home Placement was 1, compared to a
target of 4. This is a noted reduction (88%) from FQ1 where 8 were recorded. The target
was set based on the average from the previous four quarters of 23/24, which ranged from
0-5.
• At the end of Q2, the number of people delayed in hospital awaiting assessment (Codes
11A and 11B) was 7, which is 23% of census clients, against a target of 10.  The target was
based on the average from the previous four quarters of 23/24, which ranged 9 to 11.   This
is a noted reduction of 46% from FQ 1 position with 13 reported. 
Performance below target & areas for improvement: 
• At the end of Q2, the number of people delayed in hospital awaiting care at home
availability was 20, representing 65% of census clients, compared to a target of 12. The
target was based on the average of the last four quarters of 23/24, which ranged from 8 to
14. This has increased by 25% compared to FQ1 position (16). 
4.2.9 Adult Social Care 
Performance across 4 Key Performance Indicators (KPIs) for Adult Social Care shows 2 KPIs (50%)
on track, with 2 KPI (50%) reported as off track against the targets set for FQ2 24/25.  Performance
on track is consistent with the reported FQ1 24/25 position. 
Performance on or above target: 
• The number of Unplanned Admissions to A&B hospitals directly from a care home in FQ2
was reported at 16, below the target of 36, and an improvement from 45 reported in FQ1.
• Increasing the occupancy rates across A&B Care Homes was above target, achieving 96%
occupancy against a target of 95% in FQ2, consistent with. This KPI is now measured
against available places (previously all empty beds). 
Performance below target & areas for improvement:  
• Increasing the % of Older People who had their homecare monitoring review completed
within 6 months was noted at 37% for FQ2, against a target of 49%. This represents a 6%
improvement from FQ1 to FQ2, increasing from 31%.
• The FQ2 performance looking to reduce the value of assessed unmet need for care at
home was £16,679.04, which is £5,269.32 (46%) above the target.  Target is set at
previous quarter’s value.

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4.2.10 Community Hospitals 
Performance across 5 Key Performance Indicators (KPIs) for Community Hospitals shows 4 KPIs
(80%) on track, with 1 KPIs (20%) reported as off track against the targets set for FQ2 24/25. 
Performance on track reports an increase/decrease of 40% from the reported FQ1 24/25 position
(40%) 
Performance on or above target: 
• The average length of stay for inpatients in A&B Community Hospitals was reduced to 7.7
days across the quarter, against the target of 7.8 days.  This represents an 11%
improvement compared to FQ1, where the average length of stay was 8.7 days.
• A&E attendances meeting the 4 hrs wait target reached 97.1%, exceeding the 95% target
by 2.1%.  This is a slight improvement from FQ1, where performance was noted as 97%.
• Maintain A&B Community Hospitals Bed occupancy rates below 80% target.  Bed
occupancy rates remained well below target at 69.3% for FQ2, marking a 4% reduction
from 73.6% in FQ1.  
• Reduce the number of falls being reported in a Community Hospital setting in A&B. In FQ2,
we reported 37 falls, well below the FQ1 total of 63 and the target of 54. 
Performance below target & areas for improvement: 
• Reduce the rate of unplanned admissions to Community Hospitals for 65+ population. This
KPI reported 487 admissions, 8% above the target of 452 for FQ2. This represents a 2%
increase compared to FQ1. 
4.2.11 Adults with Long Term Conditions / Adult Support & Protection / Alcohol Drugs
Partnership 
Performance across 8 Key Performance Indicators (KPIs) for Adults with Long Term Conditions/
ASP/ADP shows 2 KPIs (25%) on track, with 6 KPIs (75%) reported as off track against the targets
set for FQ1 24/25. Performance on track reports a decrease of 13% from the reported FQ1 24/25
position (38%) 
It should be acknowledged that nationally waiting time breaches for New Mental Health Outpatients
(12 weeks) and Psychological Therapy (18 Weeks) are measured against a zero target. Local
targets have been set to monitor progress and improvements to reduce the number of patients on
waiting lists across varied health specialties 
Performance on or above target: 
• 12 Adults were reported on the dynamic support register with a category red or amber
status, in line with FQ target and no change from the FQ1 position.
• 135 Adults are waiting for a psychological therapy service achieving the target of 175 or
fewer.

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Performance below target & areas for improvement: 
• FQ2 noted 7% of 18-64 people with a Learning Disability were reported as overdue an
Adult Review against 3% target, no change from the FQ1 position. 
• 446 Adults are waiting for a Mental Health outpatient service, this is over the target of 390
or less, and an increase of 16% from 383 noted in FQ1.
• 30% of Adult Support and Protection 'duty to inquire' procedures were completed within the
5 working day target of 70%, and down from 56% in FQ1.
• 55% of Adult Support and Protection inquiries requiring investigative powers were
completed within the 15 working day target of 70%, and down from 65% reported in FQ1.
• 53% of Case Conferences began within 20 days of referral or within 12 weeks of the initial
conference for review, a drop from 70% noted last quarter.
• 89.6% of individuals referred to Alcohol and Drug treatment services were seen within the
target waiting period, against 90% target, which is an increase from 79.7% noted in FQ1. 
4.2.12 Rural General Hospitals (Lorn & Island Hospital) 
Performance across 9 Key Performance Indicators (KPIs) for Rural General Hospitals (LIH) shows
4 KPIs (44%) on track, with 5 KPIs (56%) reported as off track against the targets set for FQ2 24/25.
Performance on track reports an increase/decrease of 23% from the reported FQ1 24/25 position
(67%)   
Performance on or above target: 
• Reduce the total number of unplanned bed days in LIH. The actual number of unplanned
bed days reported was 2969, 354 below the target of 3323, based on the 23/24 average
• Reduce the Average Length of Stay for inpatients in LIH. FQ2 Performance noted we
achieved an actual rate of 4.2, against the target of 4.8. This is up slightly from 4.0 noted in
FQ1.
• Maintain LIH Bed Occupancy Rates below 90% target. FQ2 performance noted an actual
rate of 85.8%, a 4% increase from 81.8% noted at FQ1.
• Reduce the number of medication errors in LIH. Quarterly indicative target was set at no more
than 6 per reporting period, 6 based on 23/24 average.  In FQ 2 we achieved an actual of 5,
and a slight increase from3 noted in FQ1. 
Performance below target & areas for improvement: 
• Reduce the rate of unplanned admissions to LIH 65+ population. FQ2 performance noted
the actual number of unplanned admissions was 383, up 12% from 341 in FQ1 and missing
the target set of 345.
• Our FQ2 target is for 95% of A&E attendances to meet the 4-hour target. Actual FQ2
performance noted 92.9%, down slightly from 93.8% noted at FQ1.
• Reduce the number of falls being reported in a hospital setting in LIH. FQ2 target was to
reduce reported falls to no more than 26 per quarter, however the actual recorded was 33.
This reflects a 27% reduction of 12 from FQ1, where 45 Falls were reported.

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• Reduce number of instances of tissue viability in Lorn & Islands Hospital. The target was to
reduce the number of tissue viability instances to no more than 4. However, FQ2
performance on actual instances was 9, increasing from 5 reported in FQ1. 
• Reduce the number of LIH A&E Attendances that result in an unplanned admission. The
FQ 2 performance for reducing unplanned admission from A&E attendances was 19.8%
against a target of 19.2%. This is an increase of 2% from FQ1, where the rate was 17.9%. 
4.2.13 National Health & Wellbeing Outcome Indicators & Ministerial Steering Group
Integration Indicators 
The National Health and Wellbeing Outcomes provide a strategic framework for the planning and
delivery of health and social care services. This suite of outcomes serves to focus on improving the
experiences and quality of services for people using those services, carers, and their families. These
indicators form the basis of the annual reporting requirement for Health and Social Care
Partnerships across Scotland.   
The national indicators will be updated and reported within A&B HSCP’s Integrated Performance
Management Framework to provide the national performance position alongside the local service
Key Performance Indicators suite. 
The latest data in relation to 26 HWBOI and MSG Indicators reports 50% on track, with 13 on track
and 13 off track. An overview of A&B HSCP’s latest performance against the 26 measures is
reported in Appendix 1. It should be noted that reporting periods vary across the suite of national
indicator measures, with some measures reported quarterly affected by national reporting data lag. 
5. CONTRIBUTION TO STRATEGIC PRIORITIES
The monitoring and reporting against Key Performance Indicators using the Integrated Performance
Management Framework and Dashboard ensures the HSCP is able to deliver against key strategic
priorities. This in-turn is aligned with the Strategic Plan and key objectives. 
6. GOVERNANCE IMPLICATIONS
6.1 Financial Impact
Financial performance is evidenced within the IPMF Dashboard ensuring best value as well as
evidencing the impact and performance against organisational budget savings. 
6.2 Staff Governance

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Key performance indicators within the IPMF ensure that staff governance requirements continue to
be progressed and developed include health and safety, wellbeing and new service redesign and
working practices. 
6.3 Care and Clinical Governance
Clinical Governance and patient safety remain at the core of prioritised service delivery against the  
new IPMF Dashboard and National Health & Wellbeing Outcomes Indicators. The new governance
structure supporting the IPMF ensures that the Clinical & Care Governance Committee remain
central to performance improvement. The development of the IPMF is focussed on moving away
from previous traditional styles of reporting to a fully collaborative approach with Head of Service
and Service Lead commentary. 
7. PROFESSIONAL ADVISORY 
Data used within the performance dashboard is fully accessible in SharePoint with data trends and
forecasting are identified to give wider strategic context. This provides the HSCP professional
advisors with self –service performance information to inform their role in maintaining professional
standards and outcomes. 
8. EQUALITY & DIVERSITY IMPLICATIONS
The Integrated Performance Management Framework captures relevant indictors used to inform the
HSCP E&D work.
8.1 PROTECTED CHARACTERISTICS
Performance detailed within this report acknowledges the rights of the Child (UNCRC), Islands.
Fairer Scotland, Socio-economic Duty, Equalities - protected characteristics.  
9. GENERAL DATA PROTECTION PRINCIPLES COMPLIANCE 
Data use and sharing within this report and IPMF performance dashboard is covered within the
Argyll and Bute Council & NHS Highland Data Sharing Agreement 
10. RISK ASSESSMENT
Risks and mitigations associated with performance data sources and reporting are managed and
identified within the monthly Performance & Improvement Team- Work Plan. 
10.1 STRATEGIC, OPERATIONAL OR CLIMATE RISK
Performance reports are used by operational management to identify service delivery risk and to
inform mitigation action accordingly. 
11. PUBLIC & USER INVOLVEMENT & ENGAGEMENT
Performance reporting is available for the public via Argyll and Bute Council and NHS Highland
websites. The IPMF dashboard utilises SharePoint to support manager and staff access across the
HSCP. 
12. CONCLUSION 
The Integration Joint Board is asked to considerer and acknowledge FQ2 2024/25 (July -
September) performance as detailed in the IPMF Dashboard

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13. DIRECTIONS 
Directions
required to
Council, NHS
Board or
both.
Directions to: tick
No Directions required x
Argyll & Bute Council 
NHS Highland Health Board 
Argyll & Bute Council and NHS Highland Health Board 
14. PREVIOUS REVIEW OF THE REPORT 
Meeting  Title of report Date Output (if relevant)     
REPORT AUTHOR AND CONTACT 
Author Name: Douglas Hunter- Senior Manager Performance & Improvement
Email: douglas.hunter@argyll-bute.gov.uk

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Appendix 1 – HWBOI & MSG Integration Indicators. 
Core Suite of Integration Indicators 
Data notes 67% (6 of 9) HWBOI Outcomes measures reporting as above the national Scotland Rate. It is worth noting that performance will be influenced and vary in line with the total number
of respondents participating in this voluntary survey. As such, caution should be noted with regards to previous comparison and trends

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HWBOI - Performance 
Data notes 55.5% (5 of 9) HWBOI Performance measures reporting as above the national Scotland Rate. *Indicators 12, 13, 14, 15, 16, 18 Calendar year 2023 is used here as a proxy for 2023/24
due to the national data for 2023/24 being incomplete. This is in line with guidance issued by Public Health Scotland which was communicated to all Health and Social Care Partnerships. Using
more complete calendar year data for 2023 should improve the consistency of reporting between Health and Social Care Partnerships.

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Ministerial Steering Group Integration Indicators 
Data notes 25% (2of 8) MSG Indicators reporting as above the national Scotland rate. MSG Indicators data notes that all MSG measures have increased in the last reporting year. Activity around
Emergency Admissions, Unplanned Bed Days, A&E attendances and Delayed Discharge Bed Days all noted performance exceeding pre –Covid levels. This highlights the necessity to consider
approaches to alleviate systems pressures around Urgent and Unscheduled Care and expedite hospital flow.

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Appendix 2 - Delayed Discharge Sitrep – 30th September 2024