Democracy Spraffa

Appendix 1 - Revised Integration Scheme - May 2025

Argyll and Bute Council · 17 September 2025
Back to Argyll and Bute HSCP Integration Joint Board (IJB) — 17 September 2025 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

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INTEGRATION SCHEME
BETWEEN
ARGYLL AND BUTE COUNCIL
AND
NHS HIGHLAND
May 2025

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Contents
1. Introduction ............................................................................................................................ 3
1.1  Vision and Values……………………………………………………………………………………..3
1.2 Aims and Outcomes: ............................................................................................................. 3
1.3 Scope of Integration: .............................................................................................................. 5
1.4 Finance arrangements: .......................................................................................................... 5
2. Definitions and Interpretation ................................................................................................. 6
3. Local Governance Arrangements .......................................................................................... 7
4. Delegation of Functions ......................................................................................................... 9
5. Local Operational Delivery Arrangements .............................................................................. 9
5.1  Local Operational Arrangements ……………………………………………………………………9
5.2 Support for Strategic Plan .................................................................................................... 10
5.3 Corporate Support Services ................................................................................................. 11
5.4 Performance Targets, Improvement Measures and Reporting Arrangements ....................... 11
6. Clinical and Care Governance ............................................................................................. 13
7. Chief Officer ......................................................................................................................... 17
8. Workforce ............................................................................................................................ 19
9. Finance ................................................................................................................................ 20
10 Participation and Engagement ............................................................................................. 30
11 Information Sharing and Data Handling ............................................................................... 32
12 Complaints ........................................................................................................................... 33
13 Claims Handling, Liability & Indemnity ................................................................................. 34
14 Risk Management/Internal Audit .......................................................................................... 35
15 Dispute Resolution Mechanism ............................................................................................ 36
Annex 1 ...................................................................................................................................... 37
Part 1 ………………………………………………………………………………………………………37
Part 2 .......................................................................................................................................... 43
Annex 2 ...................................................................................................................................... 44
Part 1 ………………………………………………………………………………………………………44
Part 2 ………………………………………………………………………………………………………57
Annex 3 Systems Governance…………………………………………………………………………..59
Annex 4 Clinical and Care Governance Structure………………………………….…………………60

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1. Introduction 
1.1 Vision and Values:
The vision of Argyll and Bute Health and Social Care Partnership Council and NHS Highland is
that the people in Argyll and Bute will live longer, healthier, happier, independent lives.  The high
level priorities for the area are:-
• Prevention, early intervention and enablement
• Choice and control and innovation
• Living well and active citizenship
• Community co-production 
The core values of Argyll and Bute Council and NHS Highland are: caring; creative; committed;
collaborative; teamwork; excellence; and integrity. 
The core values of the Health and Social Care Partnership are: compassion; integrity; respect;
continuous learning; leadership; and excellence. 
1.2 Aims and Outcomes:
The main purpose of integration is to improve the wellbeing of people who use health and social
care services, particularly those whose needs are complex and involve support from health and
social care at the same time. The Integration Scheme is intended to achieve the National Health
and Wellbeing Outcomes. 
Argyll and Bute Integration Joint Board (IJB) will plan for and deliver high quality health and social
care services to, and in partnership with, the communities of Argyll and Bute. 
The IJB will set out within its Strategic Plan how it will effectively use allocated resources to deliver
the National Health and Wellbeing Outcomes prescribed by the Scottish Ministers in regulations
under section 5(1) of the Public Bodies (Joint Working) (Scotland) Act 2014, namely that:
• People are able to look after, and improve, their own health and wellbeing and live in
good health for longer.
• People, including those with disabilities or long term conditions or who are frail are able to
live, as far as reasonably practicable, independently and at home or in a homely setting in
their community.

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• People who use health and social care services have positive experiences of those
services, and have their dignity respected.
• Health and social care services are centered on helping to maintain or improve
the quality of life of people who use those services.
• Health and social care services contribute to reducing health inequalities. 
• People who provide unpaid care are supported to look after their own health
and wellbeing, including reducing any negative impact of their caring role on
their own health and wellbeing.
• People using health and social care services are safe from harm. 
• People who work in health and social care services feel engaged with the work
they do and are supported to continuously improve the information, support,
care and treatment they provide.
• Resources are used effectively and efficiently in the provision of health and
social care services.
• Any other National Health and Well Being outcome prescribed in the future will
also be adopted. 
Argyll and Bute Council and NHS Highland have agreed that Social Care services for
Children & Families and Justice Services should be included within the functions and
services to be delegated to the IJB, therefore the specific national outcomes as
detailed below for Children & Families and Justice are also included: 
The national outcomes for Children & Families are:-
• Our children have the best start in life and are ready to succeed.
• Our young people are successful learners, confident individuals, effective
contributors and responsible citizens; and
• We have improved the life chances of children, young people and families at
risk.
• Any national outcomes prescribed in the future will also be adopted. 
National outcomes and standards for Social Care Services in the Justice System are:-

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• Community safety and public protection.
• The reduction of re-offending.
• Social inclusion to support desistance from offending.
• Any national outcomes prescribed in the future will also be adopted 
1.3 Scope of Integration:
Argyll and Bute Council and NHS Highland have agreed to delegate to the IJB the
following functions:
• All NHS services that the legislation permits for delegation.
• All Adult social care services.
• All Children & Families social care services.
• All Justice social care services. 
1.4 Finance arrangements:
The general principles are agreed as:
• The Council and NHS Highland recognise that they each have continuing
financial governance responsibilities, and have agreed to establish the IJB as
a “joint operation” as defined by IFRS 11.
• The Council and NHS Highland will work together in the spirit of partnership,
openness and transparency.
• The Council and NHS Highland payments to the IJB derive from a process that
recognises that both organisations have expenditure commitments that cannot
be avoided in the short to medium term. The Council and NHS Highland will
prepare and maintain a record of what those commitments are and provide this
to the IJB.
• The IJB will monitor its financial position and make arrangements for the
provision of regular, timely, reliable and relevant information on its financial
position which will be shared with the Council and NHS Highland. The IJB, the
Council and NHS Highland will share financial information to ensure all parties
have a full understanding of their current financial position, information and
future financial outlook and key planning assumptionschallenges and funding
streams.
• The existing financial regulations of the Council and NHS Highland will apply to
resources transferred to the IJB.

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Integration Scheme
The Parties:
The Argyll and Bute Council, established under the Local Government (Scotland)
Act 1994 and having its principal offices at, Kilmory, Lochgilphead, Argyll, PA31 8RT
(herein after referred to as “the Council”); 
And 
NHS Highland Health Board, established under section 2(1) of the National Health
Service (Scotland) Act 1978 (operating as “Argyll and Bute CHP“) and having its
principal offices at Assynt House, Beechwood Park, Inverness, IV2 3BW (hereinafter
referred to as “NHS Highland”) (together referred to as “the Parties”). 
2. Definitions and Interpretation 
2.1 “The Act” means the Public Bodies (Joint Working) (Scotland) Act 2014. 
2.2 “Argyll and Bute Integration Joint Board” means the Integration Joint Board
established by Order under section 9 of the Act. 
2.3 “IJB” means Argyll and Bute Integration Joint Board. 
2.4 “Outcomes” means the Health and Wellbeing Outcomes prescribed by the
Scottish Ministers in Regulations under section 5(1) of the Act. 
2.5 “The Integration Scheme Regulations” means The Public Bodies (Joint Working)
(Integration Scheme) (Scotland) Regulations 2014. 
2.6 “Integration Joint Board Order” means The Public Bodies (Joint Working)
(Integration Joint Boards) (Scotland) Order 2014. 
2.7 “Scheme” means this Integration Scheme.

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2.8 “Strategic Plan” means the plan which the IJB is required to prepare and
implement in relation to the delegated provision of health and social care services to
adults and children in accordance with section 29 of the Act. 
2.9 ‘’Acute Services’’ means medical and surgical treatment provided mainly in
hospitals and minor injury units. 
2.10  “Locality Planning Groups” mean local planning groups comprising
representatives of local partners and stakeholders who are accountable to the
Strategic Planning Group for the planning and partnership delivery of agreed local
health and care service priorities. Their specific purpose is to develop a locality plan,
influence priorities for their local area, agree mechanisms for the delivery of actions
at a local level and review and report on the locality plan annually. 
In implementation of their obligations under the Act, the Parties hereby agree as
follows: 
In accordance with section 1(2) of the Act, the Parties have agreed that the integration
model set out in sections 1(4)(a) of the Act will be put in place for the IJB, namely the
delegation of functions by the Parties to a body corporate that is to be established by
Order under section 9 of the Act. This revised Scheme comes into effect on the date
the Parliamentary Order comes into force. 
3. Local Governance Arrangements 
3.1 The role and constitution of the IJB is established through legislation, with the
Parties having agreed that the voting membership will be: 
3.1.1 NHS Highland: 4 members of the NHS Highland Health Board. 
3.1.2 Council: 4 Elected Members of the Council nominated by the Council. 
3.1.3 The Parties have agreed that the first Chair of the IJB will be the nominee
of the Council. The term of office of the Chair and the Vice Chair will be a period
of two years. 
3.2 The IJB sets out within its Strategic Plan how it will effectively use allocated

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resources to deliver the National Health and Wellbeing Outcomes prescribed by the
Scottish Ministers in regulations under section 5(1) of the Act, namely that:
• People are able to look after and improve their own health and wellbeing and
live in good health for longer.
• People, including those with disabilities or long term conditions or who are frail
are able to live, as far as reasonably practicable, independently and at home
or in a homely setting in their community.
• People who use health and social care services have positive experiences of
those services, and have their dignity respected.
• Health and social care services are centered on helping to maintain or improve
the quality of life of people who use those services.
• Health and social care services contribute to reducing health inequalities. 
• People who provide unpaid care are supported to look after their own health
and wellbeing, including reducing any negative impact of their caring role on
their own health and wellbeing.
• People using health and social care services are safe from harm. 
• People who work in health and social care services feel engaged with the work
they do and are supported to continuously improve the information, support,
care and treatment they provide.
• Resources are used effectively and efficiently in the provision of health and
social care services.
• Any furtherother National Health and Wellb Being outcomes that may be
subsequently prescribed by the Scottish Ministers via Regulations.

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3.3 The Parties have agreed that Social Care services for Children & Families social
care and Justice social care should be included within the functions and services to
be delegated to the IJB. Therefore, the specific national outcomes as detailed below
for Children & Families and Justice are also included: 
The national outcomes for Children & Families are:-
• Our children have the best start in life and are ready to succeed.
• Our young people are successful learners, confident individuals, effective
contributors and responsible citizens; and
• We have improved the life chances of children, young people and families at
risk.
• Any national outcomes prescribed in the future will also be adopted. 
National outcomes and standards for Social Care Services in the Justice System are:-
• Community safety and public protection.
• The reduction of re-offending.
• Social inclusion to support desistance from offending.
• Any national outcomes prescribed in the future will also be adopted 
4. Delegation of Functions 
4.1 The Parties agree to delegate a comprehensive range of health and social care
functions for adults and children to the IJB. 
4.2 The functions that are to be delegated by NHS Highland to the IJB are set out in
Annex 1. 
4.3 The functions that are to be delegated by the Council to the IJB are set out in
Annex 2 
5. Local Operational Delivery Arrangements 
5.1 The local operational arrangements agreed by the Parties are: 
5.1.2 The IJB has responsibility for the planning and delivery of services. This will be

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achieved through the Strategic Plan.
5.1.3 The IJB is responsible for the operational oversight of Integrated Services and,
through the Chief Officer, will be responsible for the operational management of
Integrated Services.
5.1.4 The IJB will be responsible for the operational oversight of the planning,
commissioning and contracting of delegated Acute Services and, through the Chief
Officer, will be responsible for the operational management, and budget of Acute
Services.
5.1.5 As the majority of Acute services are contracted from a neighbouring Health
Board (NHS Greater Glasgow and Clyde), the IJB will be responsible for the
operational oversight of Acute Services. A lead Director for Acute Services in NHS
Greater Glasgow and Clyde (GG&C) has been identified as the contract liaison officer
who is responsible for the operational management of Acute Services in NHS GG&C.
5.1.6 NHS Greater Glasgow and Clyde will provide information as part of the contract
monitoring arrangements on a regular basis to the Chief Officer and the IJB on the
operational delivery and performance of these services. 
5.2 Support for Strategic Plan 
5.2.1  The IJB is required under section 29 of the Act to prepare a strategic plan. All
Health and Social Care Partnerships’ primary responsibility is the achievement of the
national health and wellbeing outcomes through the delivery of the principles of
integration. A critical element in discharging this responsibility is the production and
delivery of a Strategic Plan.
5.2.2  The NHS Board will share with the IJB necessary activity and financial data for
services, facilities and resources that relate to the planned use of services by service
users within Argyll and Bute for its service and for those provided by other Health
Boards.
5.2.3  The Council will share with the IJB necessary activity and financial data for
services, facilities and resources that relate to the planned use of services by service
users within Argyll and Bute for its services and for those provided by other councils.
5.2.4  The Parties agree to use all reasonable endeavours to ensure that other
Integration Joint Boards and any other relevant Integration Authority will share the
necessary activity and financial data for Services, facilities and resources that relate
to the planned use by service users within the area of their Integration Authority.

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5.2.5  The Parties shall ensure that their Officers acting jointly will consider the
Strategic Plans of the other Integration Joint Boards or Authorities to ensure that they
do not prevent the Parties and the IJB from carrying out their  functions appropriately
and in accordance with the Integration Planning and Delivery Principles, and to ensure
they contribute to achieving the National Health and Wellbeing Outcomes. The
Integration Authorities that are most likely to be affected by the Strategic Plan are: 
• West Dunbartonshire Integration Joint Board, Inverclyde and Renfrew and East 
Renfrew Integration Joint Boards share a common acute provider of services 
(NHS Greater Glasgow and Clyde). 
5.2.6 The Parties shall advise the IJB where they intend to change service provision
of non- Integrated Services that will have a resultant impact on the Strategic Plan. 
5.2.7 The NHS Highland Board will consult with the IJB to ensure that any
overarching Strategic Plan for Acute Services and any plan setting out the capacity
and resource levels required for non- delegated budgets for such Acute Services is
appropriately co-ordinated with the delivery of Services across the NHS Highland
area. The parties shall ensure that a group including the Chief Operating Officer,
NHS Highland and Chief Officer of the IJB will meet regularly to discuss such issues. 
5.3 Corporate Support Services 
5.3.1 The Parties will continue to provide the corporate support services to required
to fulfil the duties of the IJB. The Parties will: 
• Identify and agree on an ongoing basis, the corporate support services
required to fully discharge the IJB’s duties under the Act. Agree the
scope and level of services to be provided to support the IJB in
discharging its duties under the Act 
• The Parties will continue to provide the IJB with the corporate support
services it requires to fully discharge its duties under the Act. 
5.4  Performance Targets, Improvement Measures and Reporting Arrangements 
5.4.1 The Parties will identify a core set of indicators that relate to services, from
publicly accountable and national indicators and targets against which the Parties
currently report. A list of indicators and measures which relate to integration

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functions will be collated in a Performance Management Framework and will
provide information on the data gathering and reporting requirements for
performance targets and improvement measures. The Parties will share all
performance information, targets and indicators from the Performance
Management Framework with the IJB. The improvement measures will be a
combination of existing and new measures that will allow assessment at local
level. The performance targets and improvement measures will be linked to the
national and local outcomes to assess the timeframe and the scope of change. 
5.4.2 The Performance Management Framework will also indicate where the
responsibility for each measure lies, whether in full or in part. Where there is an
ongoing requirement in respect of organisational accountability for a performance
target for the NHS Board or the Council, this will be taken into account by the IJB
when preparing the Strategic Plan. 
5.4.3 The Performance Management Framework will also be used to prepare a list
of any targets, measures and arrangements which relate to functions of the
Parties, which are not delegated to the IJB, but which are affected by the
performance and funding of integration functions and which are to be taken
account of by the IJB when preparing the Strategic Plan. 
5.4.4 The Performance Management Framework will be reviewed regularly to
ensure the improvement measures it contains continue to be relevant and
reflective of the national and local outcomes to which they are aligned. 
5.4.5 The Parties will continue to provide support to the IJB for arrangements
regarding Performance Targets, Improvement Measures and Reporting, including
the effective monitoring and reporting of targets and measures for adjoining NHS
Boards and Integration Joint Boards. 
5.4.6 The IJB will receive performance management information for consideration,
approval and agreement, and will act appropriately as necessary, in response to
all relevant performance management information, including:- 
5.4.6.1  Public Health and Wellbeing Status reports including analysis of
Argyll and Bute population, at macro, demographic specific and locality level.

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5.4.6.2  Clinical and Care Governance reports to be assured of the quality,
safety, risk and effectiveness of services. 
5.4.6.3  Staff Governance reports to be assured of compliance and best
practice in workforce relations, workforce planning and organisational
development. 
5.4.6.4 Patients and Users of Care Services; Involvement and Community
Engagement reports ensuring their involvement in the shaping, delivery and
evaluation of service performance. 
5.4.6.5  Financial Governance reports including financial management,
budget setting recommendation, expenditure reporting, financial recovery
plan and cost improvement plans for consideration and approval. 
5.4.6.6  Performance Management Framework information, to be assured of
the performance of services against targets, indicators and outcomes. 
6. Clinical and Care Governance 
6.1 The Parties and the IJB are accountable for ensuring appropriate clinical and care
governance arrangements in respect of their duties under the Act. The Parties will
have regard to the principles of the Scottish Government’s Clinical and Care
Governance Framework, including the focus on localities and service user and carer
feedback. 
6.2 The Parties recognise that the establishment and continuous review of the
arrangements for Clinical and Care Governance and Professional Governance are
essential in delivering their obligations and quality ambitions. The arrangements
described in this section are designed to assure the IJB of the quality and safety of
services delivered in Argyll and Bute. 
6.3 Explicit lines of professional and operational accountability are essential to
assure the IJB and the Parties of the robustness of governance arrangements for their
duties under the Act. They underpin delivery of safe, effective and person-centered
care in all care settings delivered by employees of the Council, NHS Highland, the

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third and independent sectors, and by informal carers. 
6.4 In relation to existing health and social care services, NHS Highland is
accountable for health functions and services, whilst Argyll and Bute Council is
responsible for social care services. Professional governance responsibilities are
carried out by the professional leads through to the health and social care professional
regulatory bodies. 
6.5 The Chief Social Work Officer holds professional accountability for social care
services. The Chief Social Work Officer reports directly to the Chief Executive and
Elected Members of the Council in respect of professional social care matters. He/she
is responsible for ensuring that social work and social care services are delivered in
accordance with relevant legislation and that staff delivering such services do so in
accordance with the requirements of the Scottish Social Services Council. 
6.6 Principles of Clinical and Care Governance will be embedded at service
user/clinical care/professional interface using the framework outlined below. The IJB
will ensure that explicit arrangements are made for professional supervision, learning,
support and continuous improvement for all staff. 
6.7 The IJB will fulfil its devolved responsibility in terms of overseeing delivery of
delegated functions by ensuring that there is evidence of effective performance
management systems. Professional and service user networks or groups will inform
the agreed Clinical and Care Governance framework directing the focus towards a
quality approach and continuous improvement. 
6.8 The Clinical and Care Governance and Professional Governance framework will
encompass the following: 
• Measure the quality of integrated service delivery by measuring delivery of
personal outcomes and seeking feedback from service users and/or carers.
• Professional regulation and workforce development.
• Information governance.
• Safety of integrated service delivery and personal outcomes and quality of
registered services 
6.9 Each of the four elements, listed at 5.8, will be underpinned by mechanisms to

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measure quality, clinical and service effectiveness and sustainability. They will be
compliant with statutory, legal and policy obligations strongly underpinned by human
rights values and social justice. Service delivery will be evidence-based, underpinned
by robust mechanisms to integrate professional education, research and
development. 
6.10 The IJB is responsible for embedding mechanisms for continuous improvement
of all services through application of a Clinical and Care Governance and Professional
Governance Framework. The IJB will be responsible for ensuring effective
mechanisms for service user and carer feedback and for complaints handling. 
6.11 NHS Highland Executive Medical Director and Board Nurse Director share
accountability for Clinical and Professional Governance across NHS Highland as a
duty delegated by NHS Highland. This will include ensuring: 
• Quality monitoring and governance arrangements that include compliance
with professional codes, legislation, standards, guidance and that these are
regularly open to scrutiny.
• Systems and processes to ensure a workforce with the appropriate
knowledge and skills to meet the needs of the local population.
• Effective internal systems that provide and publish clear, robust, accurate and
timely information on the quality of service performance.
• Systems to support the structured, systematic monitoring, assessment and
management of risk.
• Co-ordinated risk management, complaints, feedback and adverse
events/incident system, ensuring that this focuses on learning, assurance and
improvement.
• Improvement and learning in areas of challenge or risk that are identified
through local governance mechanisms and external scrutiny.
• Mechanisms that encourage effective and open engagement with staff on the
design, delivery, monitoring and improvement of the quality of care and
services.
• Planned and strategic approaches to learning, improvement, innovation and
development, supporting an effective organisational learning culture. 
6.12 The Medical Director, or his/her depute, will be a member of the Clinical and

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Care Governance Committee and will provide professional advice in respect of the
overview and consistency of the Clinical and Care Governance and Professional
Governance Framework. 
6.13 The Board Nurse Director, or his/her depute, will be a member of the Clinical
and Care Governance Committee and will provide professional advice in respect of
the overview and consistency of the Clinical and Care Governance and Professional
Governance Framework. 
6.14 The Chief Social Work Officer, through delegated authority holds professional
and operational accountability for the delivery of safe and high quality social work and
social care services within the Council. An annual report on these matters will be
provided to the Council, NHS Highland and the IJB. 
6.15 The Chief Social Work Officer will be a member of the Clinical and Care
Governance Committee and will provide professional advice in respect of the delivery
of social work and social care services by Council staff and commissioned care
providers in Argyll and Bute. 
6.16 The Parties, in support of the IJB will put in place structures and processes to
support clinical and care governance, thus providing assurance on the quality of
health and social care in Argyll and Bute. A Clinical and Care Governance Committee,
bringing together senior professional leaders across Argyll and Bute, including the
Medical Director, Board Nurse Director, Chief Social Work Officer, and the Director of
Public Health, will be established. This committee, chaired by one of its members, will
ensure that quality monitoring and governance arrangements are in place for safe
and effective health and social care service delivery in Argyll and Bute. This will
include the following: 
• compliance with professional codes, legislation, standards, guidance
• systems and processes to ensure a workforce with the appropriate
knowledge and skills to meet the needs of the local population.
• effective internal systems that provide and publish clear, robust, accurate
and timely information on the quality of service performance.
• systems to support the structured, systematic monitoring, assessment and
management of risk.
• co-ordinated risk management, complaints, feedback and adverse

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events/incident system, ensuring that this focuses on learning, assurance
and improvement.
• improvement and learning in areas of challenge or risk that are identified
through local governance mechanisms and external scrutiny.
• mechanisms that encourage effective and open engagement with staff on
the design, delivery, monitoring and improvement of the quality of care and
services.
• planned and strategic approaches to learning, improvement, innovation and
development, supporting an effective organisational learning culture. 
6.17 The Clinical and Care Governance Committee will provide advice to the IJB, the
Strategic Planning Group and to locality planning groups, all of whom may seek
relevant advice directly from the Clinical and Care Governance Committee, as
required. 
6.18 Arrangements will be put in place so that the Area Clinical Forums, Managed
Care networks, other appropriate professional groups, and the Adult and Child
Protection Committees are able to directly provide advice to the Clinical and Care
Governance Committee. 
6.19 The Clinical and Care Governance Committee will report directly to the IJB and
will provide clear robust, accurate and timely information on the quality of service
performance. 
6.20 Information will be used to provide oversight and guidance to the Strategic
Planning Group in respect of Clinical and Care Governance and Professional
Governance, for the delivery of Health and Social Care Services across localities
identified in the Strategic Plan. 
6.21 Annex 3 provides a schematic to show the systems governance arrangements. 
6.22 Annex 4 provides a schematic to show the clinical and care governance
arrangements. 
7. Chief Officer 
7.1 The Chief Officer has both strategic and operational responsibility for the delivery

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of services. The Chief Officer will be directly responsible to and line-managed by the
Chief Executive Officers of both Parties, and via the Chief Executive Officers is
responsible to NHS Highland and the Council. The Chief Officer is also accountable
to the IJB. 
7.2 The Chief Officer will be accountable directly to the IJB for the preparation,
implementation of, and reporting on, the Strategic Plan. The Chief Officer will also be
responsible for operational delivery of services and the appropriate management of
staff and resources. 
7.3 The Chief Officer will establish a senior management team, equipped to direct
and oversee the structures and procedures necessary to carry out all functions in
accordance with the Strategic Plan. 
7.4 In the event that there is a prolonged period when the Chief Officer is unable or
unavailable to fulfil his/her functions, interim arrangements will be required to
temporarily replace the Chief Officer. The Parties will nominate suitably qualified and
experienced senior officers to carry out the functions of the Chief Officer for the
duration of the interim period, and submit the said nominations for approval by the
IJB. 
7.5 The Chief Officer’s objectives will be set annually and performance appraised by
the Chief Executive Officers of both Parties, in consultation with the Chair and Vice
Chair of the IJB. 
7.6 The Chief Officer will be a full member of both the Council and NHS Highland’s
corporate management teams, as well as a non-voting member of the IJB. 
7.7 The Chief Officer will ensure the maintenance of an up to date integrated risk
register in respect of all functions delegated to the IJB. 
7.8 The Chief Officer will routinely liaise with appropriate officers of NHS Highland in
respect of the IJB’s role in contributing to the strategic planning of acute NHS
healthcare services and provision (in accordance with the Act) and delivery of agreed
targets that have mutual responsibility. Operational management of Integrated
Services and acute services will be the responsibility of the Chief Officer, as detailed
in sections 5.1.3, 5.1.4 and  5.1.5.

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7.9 The Chief Officer will routinely liaise with the appropriate Officer(s) of the Council in
respect of the IJB’s role in informing strategic planning for local housing and the
delivery of housing support services. Housing functions, apart from equipment,
adaptations and aspects that relate to personal support, are outside the scope of the
IJB; however, close liaison between the Chief Officer and the appropriate Officer(s)
will assist in the strategic planning process. 
7.10 The Chief Officer will develop close working relationships with Elected Members
of the Council and Executive and Non-Executive members of NHS Highland. 
7.11 The Chief Officer will establish and maintain effective relationships with a range
of key stakeholders across the Scottish Government, NHS Highland, the Council,
Independent and Third sectors, service users, Trades Unions, professional
organisations and informal carers. 
7.12 The Chief Officer will ensure appropriate arrangements are in place in respect
of information governance and the requirements of the Information Commissioner’s
Office. 
8. Workforce 
8.1 The Parties are committed to producing and maintaining a fully integrated
Workforce and Organisational Development Plan, relating to the delegated functions,
as prescribed in the Act. This will include engagement and learning and development
for all staff, to promote the development of a robust organisational structure and
healthy organisational culture. The plan will remain under annual review. Chief Officer
of the IJB will be responsible for implementation and review of the plan, in conjunction
with the implementation of the Strategic Plan. 
8.2   The development of the plan will be remitted to the Human Resources and
Workforce Development and Organisational Development work streams already in
place, for completion. These workstreams are led by Human Resources and
Organisational Development Leads from both Parties and include NHS staff side
(Trade Unions representing NHS Highland staff) and Trades Unions representatives
(representing Council staff), as well as other key stakeholders.

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9. Finance 
9.1 Roles and Responsibilities 
9.1.1 The IJB will make arrangements for the proper administration of its
financial affairs by appointing a Chief Financial Officer to discharge the
responsibilities that fall within Section 95 of the Local Government (Scotland)
Act 1973. 
9.1.2 The Chief Financial Officer is accountable for financial management of
delegated budgets and overall financial resources of the IJB. 
9.1.3 The Chief Financial Officer of the IJB will be responsible for managing
preparation of the annual budget of the IJB, managing the medium term
financial planning process to support the strategic plan, and providing financial
advice and information to support the planning and delivery of services by the
IJB. 
9.1.4 The Chief Financial Officer of the IJB will be responsible for producing
regular finance reports to the IJB and managers, ensuring that those reports
are timely, relevant and reliable. 
9.1.5 The Chief Financial Officer of the IJB will be responsible for preparing the
IJB’s accounts and ensuring compliance with statutory reporting requirements
as a body under the relevant legislation. 
9.1.6 The Chief Financial Officer of the IJB will work with the Council Section
95 Officer and NHS Highland Director of Finance to ensure the Council and
NHS Highland are kept informed on the financial position, performance and
plans of the IJB, at a frequency to be agreed by the parties, in order to inform
financial plans and safeguard the financial sustainability of the Council and
NHS Highland. 
9.1.7 The Chief Executive Officers of Argyll and Bute Council and NHS
Highland are responsible for the operational delivery of services
commissioned resources that are allocated by the IJB tofrom their respective

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organisations for operational delivery. 
9.1.8 The Chief Financial Officer will work with the Council Section 95 Officer
and NHS Highland Director of Finance to ensure both organisations work
together to develop systems which will allow the recording and reporting of
the IJB financial transactions. 
9.2 Management of Revenue Budget 
9.2.1 The IJB’s Strategic Plan will incorporate a medium term financial plan for
its resources. On an annual basis the annual financial statement will be
prepared setting out the amount the IJB intends to spend to implement its
Strategic Plan. This will be known as the annual budget. The medium term
financial planstrategy will be prepared for the IJB following discussions with the
Council and NHS Highland who will provide a proposed budget based on
payment for year 1, indicative payments for year 2 and 3 and outline projections
for later years. The medium term financial planstrategy will be used in
conjunction with the Strategic Plan to ensure the commissioned services by the
IJB are delivered within the financial resources available. 
9.2.2 The IJB is able to hold reserves. There is an expectation that it will deliver
tThe objectives of the Strategic Plan require to be delivered within agreed
resources. The IJB cannotmust approve a balanced budget which exceeds
resources available. 
9.2.3 The term payment is used to maintain consistency with legislation and
does not represent physical cash transfer. As the IJB does not operate a bank
account, the net difference between payments into and out of the IJB will result
in a balancing cash payment between the Council and NHS Highland. An initial
schedule of payments will be agreed within the first 40 working days of each
new financial year and may be updated taking into account any additional
payments in-year. 
9.2.4 The Council and NHS Highland will establish a core baseline budget for
each function and service that is delegated to the IJB to form an integrated
budget.

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9.2.5 The budgets will be based on recurring baseline budgets plus
anticipated non-recurring funding for which there is a degree of certainty for
each of the functions delegated to the IJB and will take account of any
applicable inflationary uplift, planned efficiency savings and any financial
strategy assumptions. These budgets will form the basis of the payments to the
IJB. These budgets will be reviewed against actual levels of expenditure for the
previous 3 financial years. For NHS funding, the starting point will normally be
the Argyll & Bute NRAC share of baseline funding. 
9.2.6 For each financial year information will be provided by the Parties on the
financial performance of the delegated services against budget in their
respective areas to enable all parties to undertake due diligence to gain
assurance that the delegated resources are sufficient to deliver the delegated
functions. 
9.2.7 The Parties will each prepare a schedule outlining the detail and total
value of the proposed initial payment in each financial year, the underlying
assumptions behind that initial payment and the financial performance against
budget for the delegated services in the preceding year for their respective
areas. These schedules should be prepared and concluded at least one month
before the start of the financial year they relate to. The payment will include
funding relating to service level agreements for hospital services provided by
other Health Boards to Argyll and Bute residents. The schedules will also
identify any amounts included in the payments that are subject to separate
legislation or subject to restrictions stipulated by third party funders. These
documents must be approved by the Director of Finance for NHS Highland
and the Section 95 Officer for the Council prior to submission to the IJB. 
9.2.8 The IJB Chief Financial Officer will review these documents and reach
agreement with both parties on the value of the initial payment. The Chief
Financial Officer will then prepare a schedule that describes the agreed value
of the payments. The Council’s Section 95 Officer, NHS Highland Director of
Finance and the IJB Chief Officer must sign this schedule to confirm their
agreement. 
9.2.9 The process for agreeing the subsequent payments to the IJB will be
contingent on the corporate planning and financial planning processes of the

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Council and NHS Highland. The funding available to the IJB will be dependent
on the funding available to the Council and NHS Highland and the corporate
priorities of both. Both parties will provide indicative three year allocations to
the IJB subject to annual approval through the respective budget setting
processes. These indicative allocations will take account of changes in NHS
funding and changes in Council  funding. 
9.2.10 Each year the Chief Financial Officer and Chief Officer of the IJB should
prepare a draft budget for the IJB, based on the agreed funding and present
this to the Council and NHS Highland for information within such timescale as
may be agreed. 
9.2.11 The draft annual budget should be prepared to take account of the
matters set out above and uses the previous year payment as a baseline that
will be adjusted to take account of: 
• Activity Changes arising from the impact on resources in respect of
increased demand (e.g. demographic pressures and increased
prevalence of long term conditions) and for other planned activity
changes.
• Cost inflation on pay and other costs.
• Efficiency savings that can be applied to budgets.
• Performance on outcomes. The potential impact of efficiencies on
agreed outcomes must be clearly stated and open to challenge by the
Council and NHS Highland.
• Legal requirements that result in additional and unavoidable expenditure
commitments.
• Transfers to/from the budget for hospital services set out in the Strategic
Plan.
• Budget savings required to ensure budgeted expenditure is in line with
funding available including an assessment of the impact and risks
associated with these savings. 
9.2.12 The Director of Finance of NHS Highland, the Section 95 Officer of the
Council and the Chief Financial Officer of the IJB will ensure a consistency of
approach and application of processes in considering budget assumptions

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and proposals. 
9.2.13 Due diligence of the Council and NHS Highland contributions will be
undertaken annually and the Chief Financial Officer of the IJB will prepare a
schedule outlining the agreed value of the payments. The schedule must be
approved by the IJB Chief Officer, the Council Section 95 Officer and the NHS
Highland Director of Finance. 
9.2.14 The allocations made from the IJB to the Council and NHS Highland for
operational delivery of services will be approved by the IJB. 
9.2.15 The annual direction from the IJB to the Council and NHS Highland will
take the form of a letter from the Chief Officer referring to the arrangements
for delivery set out in the Strategic Plan and will include information on:
• The delegated function/(s) that are being directed.
• The outcomes and activity levels to be delivered for those delegated
functions.
• The amount and method of determining the payment to carry out the
delegated functions. 
9.2.16 Once issued, these can be amended or varied by a subsequent
direction by the IJB. 
9.2.17 Any potential deviation from the planned outturn should be reported to
the IJB, the Council and NHS Highland at the earliest opportunity. 
9.2.18 Where it is forecast that an overspend will arise in the current year, then
the Chief Officer and Chief Financial Officer of the IJB will identify the cause
of the forecast overspend and prepare a recovery plan setting out how they
propose to address the forecast overspend and return to a breakeven position.
The Chief Officer and Chief Financial Officer of the IJB should consult the
Section 95 Officer of the Council and the Director of Finance of NHS Highland
in preparing the recovery plan. The recovery plan should be approved by the
IJB. The report setting out the explanation of the forecast overspend and the
recovery plan should also be submitted to the Council and NHS Highland. The
impact on the medium term financial plan, use of reserves balances and
financial risks should also be reported, as appropriate.

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9.2.19 A recovery plan should aim to bring the forecast expenditure of the IJB
back in line with the budget within the current financial year. Progress on the
delivery of the recovery plan requires to be monitored and reported upon.
Where an in-year recovery cannot be achieved and a recovery plan extends
beyond the current year the amount of any shortfall or deficit carried forward
cannot exceed the reserves held by the IJB unless there is prior approval of
the Council and NHS Highland. 
9.2.20 Where recovery plans are unsuccessful and an overspend occurs at
the financial year end, and there are insufficient reserves to meet the
overspend, the Parties will consider making interim funds available.  An
analysis will be undertaken to determine the extent to which the overspends
relate to either budgets delegated back to or activities managed by the Council
or NHS Highland with the allocation of the interim funds being based on the
outcome of this analysis. Any interim funds provided by the Council or NHS
Highland will be repaid in future years based on a revised recovery plan
agreed by both parent bodies, as required by either of the Parties. The NHS
and Council will require to be satisfied that the recovery plan provides
reasonable assurance that financial balance will be achieved.  If the revised
recovery plan cannot be agreed by the Parties or is not approved by the IJB,
the dispute resolution mechanism in clause 14 hereof, will be followed. 
9.2.21 Subject to there being no outstanding payments due to the partner
bodies, the IJB may retain any underspend to build up its own reserves and
the Chief Financial Officer will maintain a reserves policy for the IJB. 
9.2.22 There will be arrangements in place to allow budget managers to vire
budgets between different budget heads set out in the financial regulations. 
9.2.23 Redeterminations to payments made by the Council and NHS Highland
to the IJB would apply under the following circumstances: 
• Additional one off funding is provided to Partner bodies by the Scottish
Government, or some other body, for expenditure within a service area
delegated to the IJB. This would include in year allocations for NHS and
redeterminations as part of the local government finance settlement.
The payments to the IJB should be adjusted to reflect the full amount

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of these as they relate to the delegated services. The Parties agree that
an adjustment to the payment is required to reflect changes to demand
and activity levels.
• Where either Party requires to reduce the payment to the IJB, any
proposal requires a justification to be set out and then agreed by both
Parties and the IJB. 
9.2.24 Where payments by the Council and NHS Highland are agreed under
paragraphs 8.2.3 to 8.2.23 above, they should only be varied as a result of the
circumstances set out in paragraphs 8.2.16, 8.2.22 and 8.2.23. Any proposal
to amend the payments outwith the above, including any proposal to reduce
payments as a result of changes in the financial circumstances of either the
Council or NHS Highland requires a justification to be set out and the
agreement of both Parties. 
9.3  Financial Systems 
9.3.1 The Chief Financial Officer will work with the Section 95 Officer of the 
Council and Director of Finance of NHS Highland to ensure appropriate systems
and processes are in place to:
• Allow execution of financial transactions.
• Ensure an effective internal control environment over such 
• Maintain a record of the income, expenditure, assets and liabilities
of the IJB.
• Enable reporting of the financial performance and position of the
IJB.
• Maintain records of budgets, budget savings, forecast outturns,
variances, variance explanations, proposed remedial actions and
financial risks.
9.4  Financial reporting to the IJB: 
9.4.1 The Chief Financial Officer will provide comprehensive financial
monitoring reports to the IJB. These reports will set out information on actual
expenditure and budget for the year to date and forecast outturn against annual
budget together with explanations of significant variances and details of any

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action required. These reports will also set out progress with achievement of
any budgetary savings required. The Chief Financial Officer will also report to
the IJB as appropriate in relation to:
• Developing a medium and longer term financial strategy to
support delivery of the Strategic Plan.
• Preparation and review of the annual budget and medium term
financial plan.
• Cost and demand pressures impacting current and future years. 
• Collating and reviewing budget savings proposals.
• Identifying and analysing financial risks, and identifying mitigating
actions to manage those risks.
• Considering the proposalsPolicy in relation to reserves, with
regular updates on the use of reserves and the impact of the
current financial monitoring position on available reserve
balances. 
9.4.2 On a monthly basis the Parties will provide comprehensive financial
monitoring reports to the Chief Financial Officer. The reports will set out
information on actual expenditure and budget for the year to date and forecast
outturn against annual budget together with explanations of significant
variances and details of any action required. These reports will also set out
progress with achievement of any budgetary savings  required. 
9.5  Financial reporting to management: 
9.5.1 The Chief Financial Officer will work with the Section 95 Officer of the
Council and Director of Finance of NHS Highland to ensure:
• Managers are consulted in preparing the budget of the IJB.
• Managers are supported in identifying budgetary savings.
• Managers are made aware of the budget they have available.
• Managers are provided with information on actual income and
expenditure.
• Managers are provided with information on previous forecast outturns.
• Managers are supported to provide up to date information on forecast outturns.
• Managers are supported to provide explanations of significant variances.
• Managers are supported to identify action required.
• Managers are supported to identify and assess financial risks.
• Managers are supported to identify and assess future medium to longer

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term budget implications. 
9.6  Financial Statements: 
9.6.1 The Chief Financial Officer of the IJB will supply any information required
to support the development of the year-end financial statements and annual
report for both the Council and NHS Highland. 
9.6.2 The Section 95 Officer of the Council and the Director of Finance of NHS
Highland will supply the Chief Financial Officer of the IJB with any information
required to support the development of the year-end financial statements and
annual report of the IJB. 
9.6.3 Prior to 31 January each year, the Chief Financial Officer of the IJB will
agree with the Section 95 Officer of the Council and the Director of Finance of
NHS Highland a procedure and timetable for the coming financial year end for
reconciling payments and agreeing any balances. 
9.7 Capital Expenditure and Non-Current Assets 
9.7.1 The IJB will not receive any capital allocations, grants or have the
power to invest in capital expenditure nor will it own any property or other
non-current assets. The Council and NHS Highland will:
• Continue to own any property or non-current assets used by Argyll
and Bute Integration Joint Board.
• Have access to sources of funding for capital expenditure.
• Manage and deliver any capital expenditure on behalf of the IJB. 
9.7.2 The Argyll & Bute IJB does not have responsibility for Capital
Investment in, or ownership of, the assets it requires to deliver its delegated
operational responsibilities.  Therefore, it is the responsibility of both
parties to ensure that their capital planning and funding allocations are
informed by the strategic and operational infrastructure requirements of the
IJB, having regard to their available resources.  In doing so, both parties
will also have regard to the IJB’s Joint Strategic Plan, Service Plans, Health
and Safety, and Regulatory requirements. This will be undertaken in

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consultation with the Argyll & Bute Health and Social Care Partnership
Management Team. 
9.7.3  The Chief Financial Officer of the IJB will be required to work with
the relevant officers in the Council and NHS Highland to extract details of
the asset registers of property and noncurrent assets used by the IJB. 
9.7.4  The Chief Officer of the IJB will work with the relevant officers in the
Council and NHS Highland to prepare an asset management plan for the
IJB to be approved by the IJB within a timescale to be agreed annually by
the Council and NHS Highland (it is expected this would normally be 30
September). The asset management plan will set out suitability, condition,
risks, performance and investment needs related to existing property and
other non-current assets identifying any new or significant changes to the
asset base. 
9.7.5  Alongside the asset management plan, the Chief Officer of the IJB
will work with the relevant officers in the Council and NHS Highland to
prepare a bid for capital funding for property and other non-current assets
used by the IJB. This should be approved by the IJB within a timescale to
be agreed annually with the Council and NHS Highland. A business case
approach should be adopted to set out the need and assess the options
for any proposed capital investment. Any business case will set out how
the investment will meet the strategic objectives of the IJB and set out the
associated revenue costs. 
9.7.6  Whilst responsibility for managing and delivery of capital
expenditure remains the responsibility of the Council or NHS Highland, the
relevant officers in the Council and NHS Highland will work with the Chief
Officer of the IJB to report quarterly on progress with capital expenditure
related to property or other non-current assets used by the IJB. 
9.7.7  The IJB, the Council and NHS Highland will work together to
ensure capital expenditure and property or other non- current assets are
used as effectively as possible and in compliance with the relevant
legislation on use of public assets.

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9.7.8  Depreciation of NHS Highland owned property and other non-
current assets used in the services within the scope of the IJB will be
charged to the accounts of the IJB and incorporated in the budgets and
payments to the IJB. 
9.7.9  Revenue costs from property and other non-current assets used in
the services within the scope of the IJB will be charged to the accounts of
the IJB and incorporated in the budgets and payments to the IJB. 
9.7.10  Any gains or losses on disposal of property and other non-current
assets used in the services within scope of the IJB will be retained within
the accounts of the Council or NHS Highland and not charged to the IJB. 
9.7.11 Capital receipts will be retained by the Council or NHS Highland. 
9.8 VAT 
9.8.1  The IJB will not be required to be registered for VAT, on the basis it
is not delivering any supplies that fall within the scope of VAT. The actual
delivery of functions delegated to the IJB will continue to be the
responsibility of the Council and NHS Highland. 
9.8.2  Both the Council and NHS Highland will continue to adhere to their
respective VAT arrangements which will be accounted for through
respective financial ledgers and statements. The IJB will consult HMRC
regarding any VAT issues arising from proposed transfer of services
between the Parties (e.g. VAT leakage) taking specialist external VAT
advice beforehand if necessary. 
10 Participation and Engagement 
10.1 A joint consultation took place on the revised Integration Scheme during
December/January 2019/20. The stakeholders who were consulted in this joint
consultation were:In line with the provisions of section 44 of the Public Bodies
(Joint Working) (Scotland) Act 2014, the Integration Scheme will be reviewed
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The parties will undertake a formal consultation exercise in accordance with
section 46(4) of the Act, where changes are proposed to the Scheme.  This will
include the prescribed stakeholders, as set out in the Public Bodies (Joint Working)
(Prescribed Consultees) (Scotland) Regulations 2014:-
• Health professionals (GPs, management teams, clinical groups including nursing 
staff and allied health professionals)
• Users of health care
• Carers of users of health care
• Commercial providers of health care
• Non-commercial providers of health care
• Social care professionals
• Users of social care
• Carers of users of social care
• Commercial providers of social care
• Non-commercial providers of social care
• Staff of the Health Board and local authority who are not health professionals or 
social care professionals 
• Non-commercial providers of social housing
• Third sector bodies carrying out activities related to health or social care
• Highland Council
• NHS Greater Glasgow and Clyde 
Other, local specific stakeholders include:- 
• Argyll and Bute Council employees / elected members
• Staff side/TUs
• Argyll and Bute Public Partnership Forums
• Scottish Ambulance Service
• NHS 24
• Scottish Health Council
• MPs/MSPs
• Dentists
• Pharmacists
• Police Scotland
• Scottish Fire and Rescue
• Argyll and Bute Advice Network
• Lomond and Argyll Advocacy Service
• Citizens Advice Bureau / Patient Advice and Support Service
• Argyll and Bute Community Planning Partnership 
10.2 The format of the consultation exercise, including the type ofrange of
methodologies to be adopted when engaging with used to contact these
stakeholders, included both Parties’ websites and intranets, e-mail and postal
correspondence.will be in accordance with the adopted Argyll and Bute HSCP
Engagement Framework, which has been developed in line with national guidance
and standards for community engagement.

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11.1  The Communication and Engagement Strategy, along with the supporting
Engagement Framework and Quality standards provides a platform for stakeholders
to have their voices heard, their views considered and acknowledged, as well as
strengthening relationships and building capacity.  The IJB has adopted the “You Said,
We Did” philosophy. A wide range of engagement methods have been adopted. 
10.3 The Parties will carry out Equality and Socio-Economic Impact
Assessments (EQSEIAs), to ensure that services and policies do not disadvantage
communities and staff. 
10.4 The Parties will continue to allocate responsibility to senior managers and
their teams to support local public and staff involvement and communication. 
1211 Information Sharing and Data Handling 
. 
12.111.1 The Parties agree to be bound by the Information Sharing AgreementProtocol
and to continuance of the existing agreement to use the Scottish Information Sharing
Toolkit and guidance from the Information Commissioners Office, in respect of
information sharing. 
12.211.2  The Parties have developed an Information Sharing AgreementProtocol which
covers guidance and procedures for staff for sharing of information. 
12.311.3 All staff managed within the delegated functions will be contractually required
to comply and adhere to respective local information security policies and
procedures including data confidentiality policies of their employing organisations
and the requirements of the IJB’s agreed Information Sharing AgreementProtocol. 
12.411.4  The Data Protection Officers of NHS Highland and Argyll and Bute
Council, acting on behalf of the Parties, will meet every two yearsannually, or more
frequently, if required, to review the Information Sharing AgreementProtocol and will
provide a report detailing recommendations for amendments, for the consideration
of the IJB. 
12.511.5 With regard to individually identifiable material, data will be held in both
electronic and paper formats and only be accessed by authorised staff, in order to

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provide the patient or service user with the appropriate service. 
12.611.6 In order to provide fully integrated services it will be necessary to share personal
information between the parties and with external agencies. Where this is the case,
the IJB will apply a legal basis contained in Article 6 of the General Data Protection
Regulations (‘the GDPR’). Generally this will be either public task or legal obligation
but, where appropriate, any of the other legal bases contained in Article 6 will be
used. 
12.711.7 Where the sharing consists of ‘special category’ information the legal basis for
sharing will be consistent with the requirements of Article 9 of the GDPR and
schedule 1 of the Data Protection Act 2018 (‘the DPA’). 
12.811.8 In order to comply with the requirements of the DPA and the GDPR, the IJB will
always ensure that personal data it holds will be processed in line with the Data
Protection Principles contained within Article 5 of the GDPR and section 35- 40 of
the DPA. 
1312 Complaints 
The Parties agree the following arrangements in respect of complaints on behalf of,
or by, service users. 
13.112.1 Both Parties will retain separate complaints policies reflecting the distinct
statutory requirements. 
13.1.112.1.1 There will be a single point of contact for complainants. This will
be agreed between the Parties to co-ordinate complaints specific to the
delegated functions to ensure that the requirements of existing legal/prescribed
elements of health and social care complaints processes are met. 
13.1.212.1.2 Staff within the delegated functions will apply the complaints
policy of the relevant Party, depending on the nature of the complaint made.
Where a complaint could be dealt with by the policies of both Parties, the
appropriate manager will determine whether both need to be applied separately
or a single joint response is appropriate. Where a joint response to such a
complaint is not possible or appropriate, the material issues will be separated

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and progressed through the respective Party’s procedures. 
13.212.2 In the first instance all complaints will be handled by front line staff. If
they are unresolved, they will then be passed to a relevant senior manager and
thereafter to the Chief Officer. 
13.312.3 If the complaint remains unresolved, the complainant may refer the
matter to the Scottish Public Services Ombudsman for health or for social care, as
appropriate. 
13.412.4 All complaints procedures will be clearly explained, well publicised,
accessible, will allow for timely recourse  and will sign-post independent advocacy
services. 
13.512.5 The person making the complaint will always be informed which policies
are being applied to their complaint. 
13.612.6 The Parties will produce a quarterly joint report, outlining the learning
from upheld complaints. This will be provided for consideration by the IJB. 
1413 Claims Handling, Liability & Indemnity 
The Parties agree the following arrangements in respect of claims handling, liability
and indemnity: 
14.113.1 The IJB, whilst having a legal personality in its own right has neither
assumed nor replaced the rights or responsibilities of either NHS Highland or the
Council as the employers of staff who are managed within the delegated functions, or
for the operation of buildings or services under the operational remit of those staff. 
14.213.2 The Parties will continue to indemnify, insure and accept responsibility
for the staff that they employ; their particular capital assets that the IJB uses to deliver
services with or from; and the respective services themselves, which each Party has
delegated to the IJB. 
14.313.3 Liabilities arising from decisions taken by the IJB will be shared between
the Parties.

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1514 Risk Management/Internal Audit 
15.114.1 The Parties will develop a shared risk management strategy that will
identify, assess and prioritise risks related to the delivery of services under integration
functions, particularly any which are likely to affect the IJB’s delivery of the Strategic
Plan. 
15.214.2 The risk management strategy will identify and describe processes for
mitigating those risks and set out and agree the reporting standard, which will include:
• Risk Management Process 
• Escalation of Risks 
• Risk Register and Action Plans 
• Risk Tolerance 
• Training 
15.314.3 The risk management strategy will be approved by both Parties. The risk
management strategy will allow for any subsequent changes to the strategy to be
approved by the IJB.
15.414.4 The risk management strategy will include an agreed risk monitoring
framework and arrangements for reporting risks and risk information to the relevant
parties from the date of inception of the IJB. 
15.514.5 The Parties will develop an integrated risk register that will set out the
key risks for the IJB. Risk officers from each of the Parties will review respective
procedures and formulate revised procedures which will allow associated risks,
scoring and mitigations to be identified for inclusion in the integrated risk register. 
15.614.6 The Integrated Risk Register will be reported to the IJB on a timescale
and format agreed by the IJB, but this will not be less that once per year. 
15.714.7 The risk integrated management strategy will set out the process for
amending the integrated risk register. 
14.8 The Parties will make appropriate resources available to support the IJB in its

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risk management. 
14.9 The Argyll & Bute IJB is responsible for commissioning an independent internal
audit function, as part of an effective system of internal control. 
Establishing the Internal Audit Plan and monitoring its implementation and
management progress sits with the IJB, and its Audit and Risk Committee, who take
ownership for the IJB’s consideration and approval of the annual accounts including
the annual governance statement and associated assurances.  Both partners may
also include pieces of internal audit work that overlap with, or relate to, responsibilities
delegated to the IJB within their Internal Audit, Risk Management, and Assurance
processes. 
To maximise the added value from the Internal Audit Service, the IJB will normally
appoint the same internal auditor as either Argyll & Bute Council or NHS Highland. If
this is not possible or appropriate for any reason, the IJB has authority to procure its
own Internal Audit Service using an appropriate public procurement framework, as an
alternative. 
1615 Dispute Resolution Mechanism 
16.115.1 Where either of the Parties fails to agree with the other on any issue
related to this Scheme, they will follow a process which comprises: 
16.1.115.1.1 A representative of NHS Highland and the Council will meet to
resolve the issue, supported by appropriate Officers.
16.1.215.1.2 In the event that the issue remains unresolved, the Chief
Executive Officers of NHS Highland and the Council, and the Chief Officer, will
meet to resolve the issue, supported by appropriate Officers.
16.1.315.1.3 In the event that the issue remains unresolved, the Chair of NHS
Highland and the Leader of the Council will meet to resolve the issue, supported
by appropriate Officers.
16.1.415.1.4 In the event that the issue remains unresolved, NHS Highland
and the Council will proceed to mediation with a view to resolving the issue. 
16.215.2 With regard to the process of appointing a mediator, a representative of
NHS Highland and a representative of the Council will meet with a view to appointing

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a suitable independent mediator. If agreement cannot be reached, a referral will be
made to the President of The Law Society of Scotland inviting the President to appoint
a mediator. The Parties agree to share the cost of appointing a mediator. 
16.315.3 Where an issue remains unresolved following the process of mediation,
the Chief Executive Officers of NHS Highland and the Council will communicate in
writing with Scottish Ministers, on behalf of the Parties, informing them of the issue
under dispute and that agreement cannot be reached

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Annex 1
Part 1
Functions delegated by NHS Highland to the IJB 
Functions prescribed for the purposes of Section 1(6) of the Act 
Column A Column B 
The National Health Service (Scotland) Act
1978 
All functions of Health Boards conferred by, or by
virtue of, the National Health Service (Scotland)
Act 1978 
Except functions conferred by or by virtue of—  
section 2(7) (Health Boards);  
section 91 (local consultative committees);  
section 17A2 (NHS contracts);  
section 17C3 (personal medical or dental services);  
section 17J4 (Health Boards’ power to enter into
general medical services contracts);  
section 28A5 (remuneration for Part II services);  
section 486 (residential and practice
accommodation);  
section 577 (accommodation and services for
private patients);  
section 648 (permission for use of facilities in
private practice);  
section 799 (purchase of land and moveable
property);  
section 8610 (accounts of Health Boards and the
Agency);  
section 8811 (payment of allowances and
remuneration to members of certain bodies
connected with the health services); 
1 As relevantly amended by the National Health Service and Community Care Act 1990 (c.19), section 29(5) and the Health Act 1999 (c.8), Schedule 4.
2 Section 17A was inserted by the National Health Service and Community Care Act 1990 (c.19) and was relevantly amended by the National Health
Service (Primary Care) Act 1997 (c.46), Schedule 2; the Health Act 1999 (c.8), Schedules 4 and 5; the Health and Social Care (Community Health and
Standards) Act 2003 (c.43), Schedule 14; the Public Services Reform (Scotland) Act 2010 (asp 8), schedule 17; and the Health and Social Care Act
2012 (c.7), Schedule 21.
3 Section 17C was inserted by the National Health Service (Primary Care) Act 1997 (c.46), section 21 and relevantly amended by the Primary Medical
Services (Scotland) Act 2004 (asp 1), section 2.
4 Section 17J was inserted by the Primary Medical Services (Scotland) Act 2004 (asp 1), section 4.
5 Section 28A was inserted by the Health Act 1999 (c.8), section 57.
6 The functions of the Secretary of State under section 48 are conferred on Health Boards by virtue of S.I. 1991/570.
7 Section 57 was substituted by the Health and Medicines Act 1988 (c.49), section 7(11), and relevantly amended by the National Health
Service and Community Care Act 1990 (c.19), Schedules 9 and 10. The functions of the Secretary of State under section 57 are conferred on
Health Boards by virtue of S.I. 1991/570.
8 The functions of the Secretary of State under section 64 are conferred on Health Boards by virtue of S.I. 1991/570.
9 As relevantly amended by the Health and Social Services and Social Security Adjudications Act 1983 (c.41), Schedule 7. National Health
Service and Community Care Act 1990 (c.19), Schedule 9, the Requirements of Writing (Scotland) Act 1995 (c.7), Schedule 5 and the National
Health Service Reform (Scotland) Act 2004 (asp 7), schedule 1. The functions of the Secretary of State under section 79 are conferred on
Health Boards by virtue of S.I. 1991/570.
10 As relevantly amended by the National Health Service and Community Care Act 1990 (c.19), section 36(6) and the Public Finance and
Accountability (Scotland) Act 2000 (asp 1), schedule 4.
11 The functions of the Secretary of State under section 88(1) (e) and (2) (d) are conferred on Health Boards by virtue of S.I. 1991/570. There
are no amendments to section 88 relevant to the exercise of these functions by a Health Board.

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paragraphs 4, 5, 11A and 13 of Schedule 112
(Health Boards); 
and functions conferred by—  
The National Health Service (Clinical Negligence
and Other Risks Indemnity Scheme) (Scotland)
Regulations 200013;  
The Health Boards (Membership and Procedure)
(Scotland) Regulations 200114,  
The National Health Service (Primary Medical
Services Performers Lists) (Scotland) Regulations
200415;  
The National Health Service (Primary Medical
Services Section 17C Agreements) (Scotland)
Regulations 201816  
The National Health Service (General Ophthalmic
Services) (Scotland) Regulations 200617;  
The National Health Service (Discipline
Committees) (Scotland) Regulations 200618;  
The National Health Service (Appointment of
Consultants) (Scotland) Regulations 200919;  
The National Health Service (Pharmaceutical
Services) (Scotland) Regulations 200920; and  
The National Health Service (General Dental
Services) (Scotland) Regulations 201021. 
Disabled Persons (Services, Consultation and
Representation) Act 198622 
Section 7 (persons discharged from hospital) 
Community Care and Health (Scotland) Act
2002 
All functions of Health Boards conferred by, or by
virtue of, the Community Care and Health
(Scotland) Act 2002. 
Mental Health (Care and Treatment) (Scotland)
Act 2003 
All functions of Health Boards conferred by, or by
virtue of, the Mental Health (Care and Treatment)
(Scotland) Act 2003. 
Except functions conferred by section 22 (approved medical
practitioners). 
12 Paragraph 4 of Schedule 4 was substituted by the Health Boards (Membership and Elections) (Scotland) Act 2009 (asp 5), schedule 1.
Paragraph 5 of Schedule 1 was amended, and paragraph 11A of Schedule 1 inserted, by the Health Services Act 1980 (c.53), Schedule 6.
13 To which there are amendments not relevant to the exercise of a Health Board's functions.
14 To which there are amendments not relevant to the exercise of a Health Board's functions.
15 As relevantly amended by S.S.I. 2004/216; S.S.I. 2006/136; S.S.I. 2007/207 and S.S.I. 2011/392. 
16 As relevantly amended by S.S.I. 2004/217; S.S.I. 2010/395; and S.S.I. 2011/55. 
17 As relevantly amended by S.S.I. 2007/193; S.S.I. 2010/86; S.S.I. 2010/378 and S.S.I. 2013/355. 
18 Amended by S.S.I 2009/183; S.S.I. 2009/308; S.S.I. 2010/226; S.I. 2010/231 and S.S.I. 2012/36. 
19 To which there are amendments not relevant to the exercise of a Health Board's functions. 
20 As relevantly amended by S.S.I. 2009/209; S.S.I. 2011/32; and S.S.I. 2014/148.
21 As relevantly amended by S.S.I. 2004/292 and S.S.I 2010/378.
22 Section 7 is relevantly amended by S.I. 2013/2341.

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Education (Additional Support for Learning)
(Scotland) Act 2004 
Section 23 (other agencies etc. to help in exercise of
functions under this Act) 
Except functions conferred or by virtue of -
Public Health etc. (Scotland) Act 2008 Section 2 (duty of Health Boards to protect public health) 
Section 7 (joint public health protection plans) 
Public Services Reform (Scotland) Act 2010 
All functions of Health Boards conferred by, or by
virtue of, the Public Services Reform (Scotland)
Act 2010. 
Except functions conferred by—  
section 31 (Public functions: duties to provide
information on certain expenditure etc.); and  
section 32 (Public functions: duty to provide
information on exercise of functions). 
Patient Rights (Scotland) Act 2011 
All functions of Health Boards conferred by, or by
virtue of, the Patient Rights (Scotland) Act 2011. 
Children and Young People (Scotland) Act 2014 
All functions of Health Boards conferred by, or by
virtue of, Part 4 (provision of named persons) and
Part 5 (child’s plan) of the Children and Young
People (Scotland) Act 2014. 
Carers (Scotland) Act 2016 
Section 12 (duty to prepare young carer statement) 
Section 31 (duty to prepare local carer strategy)   
Functions Prescribed for the purposes of Section 1(8) of the Act 
Column A  Column B
The National Health Service (Scotland) Act
1978
Except functions conferred by or by virtue of— 
section 2(7) (Health Boards);
section 2CB23 (functions of Health Boards outside
Scotland);
section 9 (local consultative committees);
section 17A (NHS contracts);
section 17C (personal medical or dental services);
section 17I24 (use of accommodation);
section 17J (Health Boards' power to enter into general
medical services contracts);
section 28A (remuneration for Part II services);
section 3825 (care of mothers and young children);
section 38A26 (breastfeeding); 
23 Section 2CB was inserted by S.S.I. 2010/283, regulation 3(2) (as section 2CA) and re-numbered as section 2CB by S.S.I. 2013/292,
regulation 8(2).
24 Section 17I was inserted by the National Health Service (Primary Care) Act 1997 (c.46), Schedule 2 and amended by the Primary Medical
Services (Scotland) Act 2004 (asp 1), section 4. The functions of the Scottish Ministers under section 17I are conferred on Health Boards by
virtue of S.I. 1991/570, as amended by S.S.I. 2006/132.
25 The functions of the Secretary of State under section 38 are conferred on Health Boards by virtue of S.I. 1991/570.
26 Section 38A was inserted by the Breastfeeding etc. (Scotland) Act 2005 (asp 1), section 4. The functions of the Scottish Ministers under

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section 3927 (medical and dental inspection, supervision
and treatment of pupils and young persons);
section 48 (residential and practice accommodation);
section 5528 (hospital accommodation on part payment);
section 57 (accommodation and services for private
patients);
section 64 (permission for use of facilities in private
practice);
section 75A29 (remission and repayment of charges and
payment of travelling expenses);
section 75B30 (reimbursement of the cost of services
provided in another EEA state);
section 75BA31 (reimbursement of the cost of services
provided in another EEA state where expenditure is
incurred on or after 25 October 2013);
section 79 (purchase of land and moveable property);
section 8232 use and administration of certain
endowments and other property held by Health Boards);
section 8333 (power of Health Boards and local health
councils to hold property on trust);
section 84A34 (power to raise money, etc., by appeals,
collections etc.);
section 86 (accounts of Health Boards and the Agency);
section 88 (payment of allowances and remuneration to
members of certain bodies connected with the health
services);
section 9835 (charges in respect of nonresidents); and
paragraphs 4, 5, 11A and 13 of Schedule 1 to the Act
(Health Boards); 
and functions conferred by— 
The National Health Service (Charges to Overseas
Visitors) (Scotland) Regulations 198936;
The Health Boards (Membership and Procedure)
(Scotland) Regulations 2001/302;
The National Health Service (Clinical Negligence and
Other Risks Indemnity Scheme) (Scotland) Regulations
2000;
The National Health Service (Primary Medical Services
Performers Lists) (Scotland) Regulations 2004; 
section 38A are conferred on Health Boards by virtue of S.I. 1991/570 as amended by S.S.I. 2006/132.
27 Section 39 was relevantly amended by the Self Governing Schools etc. (Scotland) Act 1989 (c.39) Schedule 11; the Health and Medicines
Act 1988 (c.49) section 10 and Schedule 3, and the Standards in Scotland's Schools etc. Act 2000 (asp 6), schedule 3.
28 Section 55 was amended by the Health and Medicines Act 1988 (c.49), section 7(9) and Schedule 3 and the National Health Service and
Community Care Act 1990 (c.19), Schedule 9. The functions of the Secretary of State under section 55 are conferred on Health Boards by virtue
of S.I. 1991/570.
29 Section 75A was inserted by the Social Security Act 1988 (c.7), section 14, and relevantly amended by S.S.I. 2010/283. The functions of the
Scottish Ministers in respect of the payment of expenses under section 75A are conferred on Health Boards by S.I. 1991/570.
30 Section 75B was inserted by S.S.I. 2010/283, regulation 3(3) and amended by S.S.I. 2013/177.
31 Section 75BA was inserted by S.S.I. 2013/292, regulation 8(4). 
32 Section 82 was amended by the Public Appointments and Public Bodies etc. (Scotland) Act 2003 (asp 4), section 10(2) and the National
Health Service Reform (Scotland) Act 2004 (asp 7), schedule 2.
33 There are amendments to section 83 not relevant to the exercise of a Health Board's functions under that section. 
34 Section 84A was inserted by the Health Services Act 1980 (c.53), section 5(2). There are no amendments to section 84A which are relevant
to the exercise of a Health Board's functions.
35 Section 98 was amended by the Health and Medicines Act 1988 (c.49), section 7. The functions of the Secretary of State under section 98 in
respect of the making, recovering, determination and calculation of charges in accordance with regulations made under that section is conferred
on Health Boards by virtue of S.I. 1991/570.
36 As amended by S.I. 1992/411; S.I. 1994/1770; S.S.I. 2004/369; S.S.I. 2005/445; S.S.I. 2005/572; S.S.I. 2006/141; S.S.I. 2008/290; S.S.I.
2011/25 and S.S.I. 2013/177.

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The National Health Service (Primary Medical Services
Section 17C Agreements) (Scotland) Regulations 2018;
The National Health Service (Discipline Committees)
(Scotland) Regulations 2006; 
The National Health Service (General Ophthalmic
Services) (Scotland) Regulations 2006;
The National Health Service (Pharmaceutical Services)
(Scotland) Regulations 2009;
The National Health Service (General Dental Services)
(Scotland) Regulations 2010; and
The National Health Service (Free Prescriptions and
Charges for Drugs and Appliances) (Scotland)
Regulations 201137. 
Disabled Persons (Services, Consultation
and Representation) Act 1986 
Section 7
(persons discharged from hospital) 
Community Care and Health (Scotland) Act
2002 
All functions of Health Boards conferred by, or by
virtue of, the Community Care and Health
(Scotland) Act 2002. 
Mental Health (Care and Treatment)
(Scotland) Act 2003 
All functions of Health Boards conferred by, or by
virtue of, the Mental Health (Care and
Treatment) (Scotland) Act 2003. 
Except functions conferred by— 
section 22 (approved medical practitioners);
section 34 (inquiries under section 33: co-operation)38;
section 38 (duties on hospital managers: examination,
notification etc.)39;
section 46 (hospital managers' duties: notification)40;
section 124 (transfer to other hospital);
section 228 (request for assessment of needs: duty on
local authorities and Health Boards);
section 230 (appointment of patient's responsible medical
officer);
section 260 (provision of information to patient);
section 264 (detention in conditions of excessive security:
state hospitals);
section 267 (orders under sections 264 to 266: recall);
section 28141 (correspondence of certain persons
detained in hospital); 
and functions conferred by— 
The Mental Health (Safety and Security) (Scotland) 
37 To which there are amendments not relevant to the exercise of a Health Board's functions. 
38 There are amendments to section 34 not relevant to the exercise of a Health Board's functions under that section. 
39 Section 329(1) of the Mental Health (Care and Treatment) (Scotland) Act 2003 (“the 2003 Act”) provides a definition of “managers” relevant
to the functions of Health Boards under that Act.
40 Section 46 is amended by S.S.I. 2005/465.
41 Section 281 is amended by S.S.I. 2011/211.

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Regulations 200542; 
The Mental Health (Cross border transfer: patients subject
to detention requirement or otherwise in hospital)
(Scotland) Regulations 200543;
The Mental Health (Use of Telephones) (Scotland)
Regulations 2005; and
The Mental Health (England and Wales Cross-border
transfer: patients subject to requirements other than
detention) (Scotland) Regulations 2008. 
Education (Additional Support for Learning)
(Scotland) Act 2004 
Section 23 (other agencies etc. to help in the
exercise of functions under this Act) 
Public Services Reform (Scotland) Act 2010 
All functions of Health Boards conferred by, or by
virtue of, the Public Services Reform (Scotland)
Act 2010. 
Except functions conferred by— 
section 31 (public functions: duties to provide information
on certain expenditure etc.); and
section 32 (public functions: duty to provide information
on exercise of functions). 
Patient Rights (Scotland) Act 2011 
All functions of Health Boards conferred by, or by
virtue of, the Patient Rights (Scotland) Act 2011
Except functions conferred by The Patient Rights
(Complaints Procedure and Consequential Provisions)
(Scotland) Regulations 2012/3644. 
42 To which there are amendments not relevant to the exercise of the functions of a Health Board. Section 329(1) of the Mental Health (Care
and Treatment) (Scotland) Act 2003 provides a definition of “managers” relevant to the functions of Health Boards. 
43 Section 329(1) of the 2003 Act provides a definition of “managers” relevant to the functions of Health Boards. 
44 Section 5(2) of the Patient Rights (Scotland) Act 2011 (asp 5) provides a definition of “relevant NHS body” relevant to the exercise of a Health
Board's functions.

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Part 2
Services currently provided by NHS Highland which are to be integrated 
• Hospital inpatient (scheduled and unscheduled)
• Rural General Hospitals
• Mental Health
• Pediatrics
• Community Hospitals
• Hospital Outpatient Services
• NHS Community Services (Nursing, Allied Health Professionals, Mental
Health Teams, Specialist End of Life Care, Homeless Service, Older Adult
Community Psychiatric Nursing, Re-ablement, Geriatricians
Community/Acute, Learning Disability Specialist, Community Midwifery,
Speech and Language Therapy, Occupational Therapy, Physiotherapy,
Audiology
• Community Children's Services - Child and Adolescent Mental Health
Service, Primary Mental Health workers, Public Health Nursing, Health
visiting, School Nursing, Learning Disability Nursing, Child Protection
Advisors, Speech and Language Therapy, Occupational Therapy,
Physiotherapy and Audiology, Specialist Child Health Doctors and Service
Community Pediatricians
• Public Health
• GP Services
• GP Prescribing
• General Dental, Opticians and Community Pharmacy
• Support Services
• Contracts and Service Level agreements with other NHS boards covering
adults and children

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Annex 2
Part 1
Functions delegated by the Council to the IJB 
Functions prescribed for the purposes of section 1(7) of the Public Bodies (Joint Working) (Scotland) Act
2014
Column A
Enactment conferring function
National Assistance Act 1948(11)
Column B
Limitation 
Section 48
(Duty of councils to provide temporary
protection for property of persons admitted to
hospitals etc.) 
The Disabled Persons (Employment) Act 1958(12)
Section 3
(Provision of sheltered employment by local
authorities) 
(10) 1948 c.29; section 48 was amended by the Local Government etc. (Scotland) Act 1994 (c.39),
Schedule 39, paragraph 31(4) and the Adult Support and Protection (Scotland) Act 2007 (asp 10)
schedule 2 paragraph 1.
(11) 1958 c.33; section 3 was amended by the Local Government Act 1972 (c.70), section 195(6);
the Local Government (Scotland) Act 1973 (c.65), Schedule 27; the National Health Service (Scotland)
Act 1978 (c.70), schedule 23; the Local Government Act 1985 (c.51), Schedule 17; the Local
Government (Wales) Act 1994 (c.19), Schedules 10 and 18; the Local Government etc. (Scotland) Act
1994 (c.49), Schedule 13; and the National Health Service (Consequential Provisions) Act 2006 (c.43),
Schedule 1

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Column A
Enactment conferring function
The Social Work (Scotland) Act 1968(13)
Section 1
(Local authorities for the administration of the
Act.)
Column B
Limitation 
So far as it is exercisable in relation to another
integration function.
Section 4
(Provisions relating to performance of functions
by local authorities.)
So far as it is exercisable in relation to another
integration function. 
Section 8
(Research.)
So far as it is exercisable in relation to another
integration function.
Section 10
(Financial and other assistance to voluntary
organisations etc. for social work.)
So far as it is exercisable in relation to another
integration function.
Section 12
(General social welfare services of local
authorities.)
Except in so far as it is exercisable in relation to
the provision of housing support services.
Section 12A
(Duty of local authorities to assess needs.)
So far as it is exercisable in relation to another integration function. 
(12) 1968 c.49; section 1 was relevantly amended by the National Health Service (Scotland) Act
1972 (c.58), schedule 7; the Children Act 1989 (c.41), Schedule 15; the National Health Service and
Community Care Act 1990 (c.19) (“the 1990 Act”), schedule 10; S.S.I. 2005/486 and S.S.I. 2013/211.
Section 4 was amended by the 1990 Act, Schedule 9, the Children (Scotland) Act 1995 (c.36) (“the
1995 Act”), schedule 4; the Mental Health (Care and Treatment) (Scotland) Act 2003 (asp 13) (“the
2003 Act”), schedule 4; and S.S.I. 2013/211. Section 10 was relevantly amended by the Children Act
1975 (c.72), Schedule 2; the Local Government etc. (Scotland) Act 1994 (c.39), Schedule 13; the
Regulation of Care (Scotland) Act 2001 (asp 8) (“the 2001 Act”) schedule 3; S.S.I. 2010/21 and S.S.I.
2011/211. Section 12 was relevantly amended by the 1990 Act, section 66 and Schedule 9; the 1995
Act, Schedule 4; and the Immigration and Asylum Act 1999 (c.33), section 120(2). Section 12A was
inserted by the 1990 Act, section 55, and amended by the Carers (Recognition and Services) Act 1995
(c.12), section 2(3) and the Community Care and Health (Scotland) Act 2002 (asp 5) (“the 2002 Act”),
sections 8 and 9(1). Section 12AZA was inserted by the Social Care (Self Directed Support) (Scotland)
Act 2013 (asp 1), section 17. Section 12AA and 12AB were inserted by the 2002 Act, section 9(2).
Section 13 was amended by the Community Care (Direct Payments) Act 1996 (c.30), section 5.
Section 13ZA was inserted by the Adult Support and Protection (Scotland) Act 2007 (asp 10), section
64. Section 13A was inserted by the 1990 Act, section 56 and amended by the Immigration and Asylum
Act 1999 (c.33), section 102(2); the 2001 Act, section 72 and schedule 3; the 2002 Act, schedule 2 and
by S.S.I. 2011/211. Section 13B was inserted by the 1990 Act sections 56 and 67(2) and amended by
the Immigration and Asylum Act 1999 (c.33), section 120(3). Section 14 was amended by the Health
Services and Public Health Act 1968 (c.46), sections 13, 44 and 45; the National Health Service
(Scotland) Act 1972 (c.58), schedule 7; the Guardianship Act 1973 (c.29), section 11(5); the Health
and Social Service and Social Security Adjudications Act 1983 (c.41), schedule 10 and the 1990 Act,
schedule 9. Section 28 was amended by the Social Security Act 1986 (c.50), Schedule 11 and the
1995 Act, schedule 4. Section 29 was amended by the 1995 Act, schedule 4. Section 59 was amended
by the 1990 Act, schedule 9; the 2001 Act, section 72(c); the 2003 Act, section 25(4) and schedule 4
and by S.S.I. 2013/211.

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Column A
Enactment conferring function
Section 12AZA
(Assessments under section 12A - assistance)
Column B
Limitation
So far as it is exercisable in relation to another
integration function. 
Section 13
(Power of local authorities to assist persons in
need in disposal of produce of their work.) 
Section 13ZA
(Provision of services to incapable adults.) 
Section 13A
(Residential accommodation with nursing.) 
Section 13B
(Provision of care or aftercare.) 
Section 14
(Home help and laundry facilities.) 
Section 28
(Burial or cremation of the dead.) 
Section 29
(Power of local authority to defray expenses of
parent, etc., visiting persons or attending
funerals.) 
Section 59
(Provision of residential and other
establishments by local authorities and
maximum period for repayment of sums
borrowed for such provision.)
So far as it is exercisable in relation to another
integration function. 
So far as it is exercisable in relation to persons
cared for or assisted under another integration
function. 
So far as it is exercisable in relation to another
integration function.
The Local Government and Planning (Scotland) Act 1982(14)
Section 24(1)
(The provision of gardening assistance for the
disabled and the elderly.) 
Disabled Persons (Services, Consultation and Representation) Act 1986(15) 
(13) 1982 c.43; section 24(1) was amended by the Local Government etc. (Scotland) Act 1994
(c.39), schedule 13.

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Column A
Enactment conferring function
Section 2
(Rights   of   authorised representatives of
disabled persons.)
Section 3
(Assessment by local authorities of needs of
disabled persons.)
Section 7
(Persons discharged from hospital.) 
Section 8
(Duty of local authority to take into account
abilities of carer.)
Column B
Limitation 
In respect of the assessment of need for any
services provided under functions contained in
welfare enactments within the meaning of
section 16 and which have been delegated. 
In respect of the assessment of need for any
services provided under functions contained in
welfare enactments (within the meaning set out
in section 16 of that Act) which are integration
functions.
The Adults with Incapacity (Scotland) Act 2000(16)
Section 10
(Functions of local authorities.) 
Section 12
(Investigations.) 
Section 37
(Residents whose affairs may be managed.) 
Section 39
(Matters which may be managed.) 
Only in relation to residents of establishments
which are managed under integration functions. 
Only in relation to residents of establishments
which are managed under integration functions. 
Section 41
(Duties and functions of managers of authorised
establishment.)
Section 42
(Authorisation of named manager to withdraw
from resident’s account.)
Section 43
(Statement of resident’s affairs.) 
Section 44
(Resident ceasing to be resident of authorised
establishment.)
Only in relation to residents of establishments
which are managed under integration functions 
Only in relation to residents of establishments
which are managed under integration functions 
Only in relation to residents of establishments
which are managed under integration functions 
Only in relation to residents of establishments
which are managed under integration functions 
(14) 1986 c.33. There are amendments to sections 2 and 7 which are not relevant to the exercise
of a local authority’s functions under those sections.
(15) 2000 asp 4; section 12 was amended by the Mental Health (Care and Treatment) (Scotland)
Act 2003 (asp 13), schedule 5(1). Section 37 was amended by S.S.I. 2005/465. Section 39 was
amended by the Adult Support and Protection (Scotland) Act 2007 (asp 10), schedule 1 and by S.S.I.
2013/137. Section 41 was amended by S.S.I. 2005/465; the Adult Support and Protection (Scotland)
Act 2007 (asp 10), schedule 1 and S.S.I. 2013/137. Section 45 was amended by the Regulation of
Care (Scotland) Act 2001 (asp 8), Schedule 3.

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Column A
Enactment conferring function
Section 45
(Appeal, revocation etc.) 
The Housing (Scotland) Act 2001(17)
Section 92
(Assistance to a registered for housing
purposes.)
Column B
Limitation
Only in relation to residents of establishments
which are managed under integration functions 
Only in so far as it relates to an aid or
adaptation. 
The Community Care and Health (Scotland) Act 2002(18)
Section 5
(Local authority arrangements for residential
accommodation outwith Scotland.)
Section 14
(Payments by local authorities towards
expenditure by NHS bodies on prescribed
functions.) 
The Mental Health (Care and Treatment) (Scotland) Act 2003(19)
Section 17
(Duties of Scottish Ministers, local authorities
and others as respects Commission.) 
Section 25
(Care and support services etc.)
Except in so far as it is exercisable in relation to
the provision of housing support services. 
Section 26
(Services designed to promote well-being and
social development.)
Except in so far as it is exercisable in relation to
the provision of housing support services. 
Section 27
(Assistance with travel.) 
Section 33
(Duty to inquire.) 
Section 34
(Inquiries under section 33: Co-operation.) 
Section 228
(Request for assessment of needs: duty on local
authorities and Health Boards.)
Except in so far as it is exercisable in relation to
the provision of housing support services.
(16) 2001 asp 10; section 92 was amended by the Housing (Scotland) Act 2006 (asp 1), schedule
7.
(18) 2002 asp 5.
(19) 2003 asp 13; section 17 was amended by the Public Services Reform (Scotland) Act 2010
(asp 8), section 111(4), and schedules 14 and 17, and by the Police and Fire Reform (Scotland) Act
2012 (asp 8), schedule 7. Section 25 was amended by S.S.I. 2011/211. Section 34 was amended by
the Public Services Reform (Scotland) Act 2010 (asp 8), schedules 14 and 17.

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Classification: OFFICIAL 
Column A
Enactment conferring function
Section 259
(Advocacy.)
The Housing (Scotland) Act 2006(20)
Section 71(1) (b)
(Assistance for housing purposes.)
Column B
Limitation 
Only in so far as it relates to an aid or
adaptation. 
The Adult Support and Protection (Scotland) Act 2007(21)
Section 4
(Council’s duty to make inquiries.) 
Section 5
(Co-operation.) 
Section 6
(Duty to consider importance of providing
advocacy and other.)
Section 11
(Assessment Orders.) 
Section 14
(Removal orders.) 
Section 18
(Protection of moved persons property.) 
Section 22
(Right to apply for a banning order.) 
Section 40
(Urgent cases.)
Section 42
(Adult Protection Committees.) 
Section 43
(Membership.) 
Social Care (Self-directed Support) (Scotland) Act 2013 (22) 
(20) 2006 asp 1; section 71 was amended by the Housing (Scotland) Act 2010 (asp 17) section
151.
(21) 2007 asp 10; section 5 and section 42 were amended by the Public Services Reform
(Scotland) Act 2010 (asp 8), schedules 14 and 17 and by the Police and Fire Reform (Scotland) Act
2012 (asp 8), schedule 7. Section 43 was amended by the Public Services Reform (Scotland) Act
2010 (asp 8), schedule 14.
(22) 2013 asp 1.

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Classification: OFFICIAL 
Column A
Enactment conferring function
Column B
Limitation 
Section 5
(Choice of options: adults.) 
Section 6
(Choice of options under section 5:
assistances.)
Section 7
(Choice of options: adult carers.) 
Section 9
(Provision of information about self-directed
support.)
Section 11
(Local authority functions.) 
Section 12
(Eligibility for direct payment: review.) 
Section 13
(Further choice of options on material change
of circumstances.)
Section 16
(Misuse of direct payment: recovery.) 
Section 19
(Promotion of options for self-directed
support.) 
Carers (Scotland) Act 2016 2324 
Only in relation to a choice under section 5 or 7
of the Social Care (Self-directed Support)
(Scotland) Act 2013. 
Section 6 
(Duty to prepare adult carer support plan) 
Section 21
(Duty to set local eligibility criteria) 
Section 24
(Duty to provide support) 
(23) section 21 was inserted into the Schedule of the Public Bodies (Joint Working) (Scotland) Act
2014 by paragraph 6 of the schedule of the Carers (Scotland) Act 2016 (asp 9) 
(24) inserted by Public Bodies (Joint Working) (Prescribed Local Authority Functions etc.) (Scotland)
Amendment Regulations 2017/190

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Classification: OFFICIAL 
Column A
Enactment conferring function
Section 25 
(Provision of support to carers: breaks from
caring) 
Section 31
(Duty to prepare local carer strategy) 
Section 34
(Information and advice service for carers)
Column B
Limitation 
Section 35  
(Short breaks services statements) 
Functions, conferred by virtue of enactments, prescribed for the purposes of section 1(7) of
the Public Bodies (Joint Working) (Scotland) Act 2014 
Column A
Enactment conferring function
Column B
Limitation 
(25) Section 4 was amended by the Mental Health (Care and Treatment) (Scotland) Act 2003
(asp13) schedule 4 and the Adult Support and Protection (Scotland) Act 2007 (asp 10) section 62(3)
(26) S.S.I. 2002/265, as amended by S.S.I. 2005/445.

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Classification: OFFICIAL 
Additional Functions delegated by the Council to Argyll and Bute Integration
Joint Board 
Column A     Column B
Enactment conferring function  
___________________________________________________________________________________________ 
National Assistance Act 1948 
Section 45 
(Recovery in cases of misrepresentation or non-disclosure.) 
Matrimonial Proceedings (Children) Act 1958 
Section 11
(Reports as to arrangements for future care and
upbringing of children.) 
The Social Work (Scotland) Act 1968 
Section 5
(Powers of Secretary of State.) 
Section 6B
(Local authority inquiries into matters affecting children.) 
Section 27
(Supervision and care of persons put on probation or
released from prisons etc.) 
Section 27ZA
(Advice, guidance and assistance to persons arrested or on whom sentence deferred.) 
Section 78A
(Recovery of contributions) 
Section 80
(Enforcement of duty to make contributions.) 
Section 81
(Provisions as to decrees for ailment.) 
Section 83
(Variation of trusts.) 
Section 86
(Adjustment between authority providing accommodation etc., and authority of area of residence.) 
The Children Act 1975 
Section 34
(Access and maintenance.) 
Section 39
(Reports by local authorities and probation officers.)

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Classification: OFFICIAL 
Section 40
(Notice of application to be given to local authority.) 
Section 50
(Payments towards maintenance of children.) 
Health and Social Services and Social Security Adjudications Act 1983 
Section 21
Recovery of sums due to local authority where persons in residential accommodation have disposed of
assets.) 
Section 22
(Arrears of contributions charged on interest in land in England and Wales) 
Section 23
(Arrears of contributions secured over interest in land in Scotland) 
Foster Children (Scotland) Act 1984 
Section 3
(Local authorities to ensure well-being of and to visit
foster children.) 
Section 5
(Notification by persons maintaining or
proposing to maintain foster children.) 
Section 6
Notification by persons ceasing to maintain
foster children.) 
Section 8
(Power to inspect premises.) 
Section 9
(Power to impose requirements as to the keeping of foster children.) 
Section 10
(Power to prohibit the keeping of foster children.) 
The Children (Scotland) Act 1995
Section 17
(Duty of local authority to child looked after by them.) 
Section 20
(Publication of information about services for children) 
Section 21
(Co-operation between authorities) 
Section 22
(Promotion of welfare of children in need) 
Section 23
(Children affected by disability) 
Section 25
(Provision of accommodation for children etc.)

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Classification: OFFICIAL
Section 26
(Manner of provision of accommodation to child looked after by local authority) 
Section 26A
(Provision of continuing care: looked after children) 
Section 27
(Daycare for pre-school and other children) 
Section 29
(Aftercare) 
Section 30
(Financial assistance towards expenses of education or training and removal of power to guarantee
indentures etc.) 
Section 31
Review of case of child looked after by local authority) 
Section 32
(Removal of child from residential establishment) 
Section 36
(Welfare of certain children in hospitals and nursing homes etc.) 
Section 38
(Short term refuges for children at risk of harm.) 
Section 76
(Exclusion orders.) 
Criminal Procedure (Scotland) Act 1995 
Section 51
(Remand and committal of children and young persons.) 
Section 203
Reports.) 
Section 234B
(Drug treatment and testing order.) 
Section 245A
(Restriction of liberty orders.) 
The Adults with Incapacity (Scotland) Act 2000 
Section 40
(Supervisory bodies.) 
The Community Care and Health (Scotland) Act 2002 
Section 6
(Deferred payment of accommodation costs.) 
Management of Offenders etc (Scotland) Act 2005 
Sections 10
(Arrangements for assessing and managing risks posed by certain offenders) 
Section 11
(Review of arrangements)

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Classification: OFFICIAL
Adoption and Children (Scotland) Act 2007 
Section 1
(Duty of local authority to provide adoption service.) 
Section 5
(Guidance) 
Section 6
(Assistance in carrying out functions under sections 1 and 4) 
Section 9
(Assessment of needs for adoption support services) 
Section 10
(Provision of services) 
Section 11
(Urgent provision) 
Section 12
(Power to provide payment to person entitled to adoption support service) 
Section 19
(Notice under Section 18 local authorities duties) 
Section 26
(Looked after children - adoption is not proceeding.) 
Section 45
(Adoption support plans.) 
Section 47
(Family member’s right to require review of plan) 
Section 48
(Other cases where authority under duty to review plan) 
Section 49
(Re-assessment of needs for adoption support services) 
Section 51
(Guidance) 
Section 71
(Adoption allowance schemes.) 
Section 80
(Permanence Orders.) 
Section 90
(Precedence of certain other orders) 
Section 99
(Duty of local authority to apply for variation or revocation.) 
Section 101
(Local authority to give notice of certain matters.) 
Section 105
(Notification of proposed application for order)

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Classification: OFFICIAL
The Adult Support and Protection (Scotland) Act 2007 
Section 7
(Visits) 
Section 8
(Interviews) 
Section 9
(Medical examinations) 
Section 10
(Examination of records etc.) 
Section 16
(Right to remove adult at risk) 
Children’s Hearings (Scotland) Act 2011 
Section 35
(Child assessment orders.) 
Section 37 
(Child protection orders.) 
Section 42
(Parental responsibilities and rights directions.) 
Section 44
(Obligations of local authority.) 
Section 48
(Application for variation or termination 
Section 49
(Notice of an application for variation or termination.) 
Section 60
(Local authorities duty to provide information to Principal
Reporter.) 
Section 131
(Duty of implementation authority to require review.) 
Section 144
(Implementation of a compulsory supervision order; general
duties of implementation authority.) 
Section 145
(Duty where order requires child to reside
in a certain place.) 
Section 166
(Review of requirement imposed on local authority) 
Section 167
(Appeal to Sheriff Principal: section 166) 
Section 180
(Sharing of information: panel members.) 
Section 183-

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Classification: OFFICIAL
(Mutual Assistance) 
Section 184
(Enforcement of obligations of health board under section 183) 
Social Care (Self-directed Support) (Scotland) Act 2013 
Section 8
(Choice of options; children and family members.) 
Section 10
(Provision of information; children under 16.) 
Carers (Scotland) Act 2016
Section12
(Duty to prepare a Young Carer Statement) 
Column A     Column B
Functions conferred by virtue of enactments
___________________________________________________________________________________________ 
Children’s Hearings (Scotland) Act 2011 
Section 153
(Secure accommodation: regulations.) 
Part 2
Services currently provided by the Council which are to be integrated:
All permitted Council functions apart from housing and housing support services,
other than aids and adaptations aspects of housing support. 
• Social care Services for Adults and Older People
• Services and Support for Adults with Physical Disabilities and Learning
Disabilities
• Mental Health Services
• Drug and Alcohol Services
• Adult Protection and Domestic Abuse
• Carers Support Services
• Community Care Assessment Teams
• Support Services
• Care Home Services
• Adult Placement Services

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Classification: OFFICIAL
• Health Improvement Services
• Housing support including Aids and Adaptions
• Day Services
• Local Area Co-ordination
• Self-Directed support
• Respite Provision for adults and young people
• Occupational Therapy Services
• Re-ablement Services, Equipment and Telecare 
• Social care services for children and young people
• Child Care Assessment and Care Management
• Looked After and accommodated Children
• Child Protection
• Adoption and Fostering
• Special Needs/Additional Support
• Early Intervention
• Through-care Services
• Youth Justice Services 
• Social care Justice Services
• Services to Courts and Parole Board
• Assessment of offenders
• Diversions from Prosecution and Fiscal Work Orders
• Supervision of offenders subject to a community based order
• Through care and supervision of released prisoners
• Multi Agency Public Protection Arrangements

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Classification: OFFICIAL   
Annex 3: Systems Governance.
System Governance Schematic 
Adult Protection
Committee

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Classification: OFFICIAL
Annex 4: Clinical and Care Governance structure. 
*Independent to the IJB but provides part of the structure for assurance
** Independent Committee/ Multi-agency group
Argyll & Bute Integration Joint Board
Argyll & Bute IJB Clinical and Care Governance Committee
Argyll & Bute Clinical and Care Governance  Group
Argyll & Bute Quality and Patient Safety
Adult
Services
Health and
Community
Care CCG
Acute and
Complex
Services
CCG Group
Primary
Care and
Public
Health CCG
Children
and
Families
and Justice
CCG
Alcohol and
Drug
Partnership
Leadership/
Staff
Governance
*NHS
Highland
Clinical
Governance
Committee
Professional
Leads
Advisory
Group
Clinical
Leads
*NHS
Highland
Health and
Safety Group
Argyll &
Bute HSCP
Health and
Safety
Assurance
Group
*Argyll & Bute
Chief Officers
Public
Protection
Group
**Adult/
Childrens
Protection
Committees
/MAPPA/M
ARAC
Strategic:
Executive and non-
exec scrutiny 
Senior HSCP
accountable officer
Assurance,
dissemination of
action and learning 
Tactical oversight:
Internal/ Partnership
operational oversight
Operational: 
Chaired by relevant
head of service.
Professional
leadership at
depute level
Relevant corporate
and planning